Customer Service Associate
Avalon Bay job in Virginia Beach, VA or remote
State: VA City: Virginia Beach Zip Code: 23452 AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
The Customer Service Representative is responsible for all day-to-day tasks related to customer account administration within AvalonBay's inbound call center. This includes, but is not limited to, detailed account research, payment processing, requesting charge credits and debits, and basic assistance with company websites. Associates are also responsible for resolving customer inquiries and issues.
This position will be located out of our Virginia Beach, VA office. This is not a fully remote position.
Work schedule is typically four weekdays from 8:30am to 5:45pm EST and Saturdays from 12:00pm to 5:00pm EST.
Key Responsibilities
* Handle inbound calls with professionalism and provide a positive resident experience
* Resolve customer inquiries related to payments and account issues
* Conduct account research and process adjustments
* Assist customers with navigating company websites
* Participate in coaching, training, and development sessions while visible on camera when working remotely
* Maintain schedule adherence and meet productivity standards
Minimum Job Qualifications
* High school diploma or GED (required)
* 1-3 years of customer service experience providing above-average service (required)
* Strong English verbal and written communication skills
* Basic math proficiency (addition, subtraction, multiplication, division)
* Strong organizational and multitasking skills
* Experience with data entry and Microsoft Excel
* Ability to navigate multiple systems simultaneously
* Previous remote work experience (preferred)
* Call center experience (preferred)
Technical Requirements
* Minimum internet speed of 25 Mbps upload/download
* Must be hardwired (Wi-Fi is not acceptable)
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyPortfolio Operations Manager
Avalon Bay job in Pomona, CA
Position Type: Full time State: CA City: Pomona Zip Code: 91766 Compensation: $89,700.00 - $149,500.00 Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
At AvalonBay, every day you can make a difference in someone's life. We take that purpose seriously and expect you will as well. From helping someone choose one of our communities as their home to providing great service throughout a resident's stay to supporting your fellow associates, your positive, professional, and consistent personal interactions make AvalonBay a great place to work. Our purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and a Focus on Continuous Improvement - set us apart.
The Portfolio Operations Manager is responsible for overseeing and managing associates and operations across various communities, which is typically three to six communities. This includes supervising the communities, managing the annual operating budget, and handling the selection, recruitment, and performance evaluation of associates. In addition, The Portfolio Operations Manager plays a crucial leadership role within the region, actively contributing to its success and goal attainment. They are an integral part of the Regional RS Executive team, collaborating to enhance financial performance, operational efficiency, and customer service. Moreover, the Portfolio Operations Manager liaises with support departments, centralized teams, and retail tenants when necessary.
* Actively partners with Maintenance Counterparts and Leadership to implement and monitor programs to maximize revenue, control expenses, and improve associate and resident satisfaction. ·
* Acts as a leader within the region, contributing to regional success and goal achievement. Ability to lead and influence peer group, create, and deliver group presentations. Involved in national workgroups or leadership role in national initiatives as needed. ·
* Collaborates with various departments in the implementation and monitoring of programs and processes to drive revenue and customer service results. These include Revenue Management, Customer Support Teams, Marketing, Risk Management, Procurement, Legal and Audit, etc.
* Actively participates in asset management activities that include providing feedback on CapEx planning and projects within the neighborhood.
* Underwriting - Partner with Development, Acquisitions, and Asset Management and reviewing/writing/informing operating budgets for potential development/acquisitions
* Responsible for people management responsibilities. This includes providing leadership and direction to the office leadership team, performance management, talent development, goal setting, associate engagement, conflict resolution, performance recognition, team building, and career development. Analyzes and forecasts staffing needs of the neighborhood and schedules accordingly.
* Establishes clear expectations and enforces accountability among community leadership teams to execute the business strategy and company initiatives effectively.
* Manages financial aspects of operations for the neighborhood that contribute to the company's business goals. Responsible for the preparation of community operating budget(s). Implements and manages the budget to achieve or exceed budget expectations.
* Manages and ensures optimal levels of customer service are maintained in the neighborhood; designs and implements effective solutions to address issues, empowers associates to address customer concerns, and support the team in handling escalated situations.
* Responsible for monitoring the Sales and Marketing responsibilities within the neighborhood. This includes ensuring the office leaders are driving sales performance lead management and knowledge of market conditions and their impact on pricing and availability at each community
* Ensures that community annual compliance review findings are addressed timely. Management of 3rd party contracts, and community inspections. Applies and follows all AVB policies and procedures including Fair Housing regulations.
You Have:
* Bachelor's degree required OR equivalent 5 years of progressive responsibility in property management, hospitality, or retail industry
* Minimum of 3 years of multi-family property management experience, overseeing 400+ units preferred. Experience in hotel/resort property management accepted
* High-rise and mixed-use (retail) experience highly desired
* 2+ years of supervisory experience required
* Demonstrated understanding of overall property management including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing. Must know and follow Fair Housing laws.
* Analyzes data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by business results in previous position(s).
* Effectively manages performance for multiple on-site teams and sets expectations, provides ongoing feedback, training, and coaching.
* Excellent organizational skills: ability to work independently and proactively, multi-task, prioritize workload, and meet deadlines.
* Reads and writes English as demonstrated by clear and concise written and verbal communications.
* Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form.
* Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals.
* Successfully resolves resident issues as demonstrated by work experience
* Ability to perform basic Microsoft Office applications such as word processing, spreadsheets, and presentations
* Frequently operates general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine.
* Exhibits ability to frequently stand, walk, stoop, kneel, crouch, crawl, and climb (stairs, ladders, etc.).
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
Applications are being accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplySenior Associate - Asset Management
Avalon Bay job in Irvine, CA
Position Type: Full time State: CA City: Irvine Zip Code: 92614 Compensation: $86,100.00 - $143,500.00 Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
AvalonBay Communities is seeking a Senior Associate of Asset Management to join our Southern California team. This role provides analytical and strategic support to drive the performance of our West Coast portfolio. You'll play a key role in developing investment strategies, executing value-creation initiatives, and ensuring long-term asset optimization across a diverse mix of multifamily and mixed-use communities.
What You'll Do:
* Analyze and optimize performance: Conduct long-term performance reviews and develop property-level business plans, including hold/sell analyses and portfolio strategy recommendations
* Model financial performance: Build and maintain detailed financial models, including DCFs, IRRs, equity multiples, and FFO yield analyses to support decision-making
* Identify value-add opportunities: Evaluate and implement initiatives that enhance asset value, improve NOI, and strengthen community performance
* Manage risk and capital planning: Assess CapEx needs, implement risk-mitigation strategies, and partner with Capital Projects and Development teams on execution
* Lead a regional portfolio: Serve as primary asset manager for a select group of Southern California assets, ensuring operational and financial targets are met
* Collaborate cross-functionally: Partner closely with Residential Services, Investments, Development, and other stakeholders to align strategies and deliver results
What We're Looking For
* Education: Bachelor's degree in Finance, Real Estate, Economics, or a related field
* Experience: 2-4 years of experience in Asset Management, Acquisitions, or a related discipline (Brokerage, Valuations, etc.)
* Skills: Advanced proficiency in Microsoft Excel and strong financial modeling capabilities
* Attributes: Highly analytical, detail-oriented, and collaborative, with excellent written and verbal communication skills
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
Applications are being accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyPortfolio Maintenance Manager
Avalon Bay job in Walnut Creek, CA
> Portfolio Maintenance Manager Position Type: Full time State: CA City: Walnut Creek Zip Code: 94597 Compensation: $93,600.00 - $156,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
Do you have a passion for leading teams, optimizing operations, and delivering top-tier maintenance standards across multiple communities? At AvalonBay Communities, we're not just maintainingspaces-we're cultivating exceptional living experiences. If you're ready to take ownership of maintenance performance and team development across a diverse portfolio, the Portfolio Maintenance Manager role is your next step.
AvalonBay Communities is seeking a Portfolio Maintenance Manager to oversee and manage the maintenance operations and associate performance across a portfolio of three to six communities. As a key leader in the region, you'll ensure communities operate efficiently, residents experience prompt and quality service, and on-site teams receive the guidance they need to thrive.
You Will:
Leadership, Partnership & Collaboration
* Act as a regional leader, partnering with Community Managers, Office Leadership, CapEx teams, and various departments to implement and monitor processes that improve associate and resident satisfaction.
* Collaborate on asset preservation and enhancement projects, provide input on CapEx planning, and contribute to operating budgets for development/acquisition opportunities.
* Participate in national workgroups or initiatives, represent the maintenance function, and contribute to broader organizational success.
People Management
* Lead and develop on-site Maintenance Managers and teams, providing coaching, direction, and performance feedback.
* Ensure proper staffing levels across communities and forecast resource needs based on community goals and challenges.
* Establish clear expectations and hold maintenance teams accountable for business strategy execution and company initiatives.
Financial Performance
* Prepare, manage, and monitor operating budgets for assigned communities.
* Control expenses, align financial performance with company goals, and identify cost-saving opportunities without compromising quality or resident satisfaction.
Operational Excellence
* Oversee execution of preventative maintenance programs, vendor contracts, and service provider performance.
* Conduct or supervise Life Safety Evaluations (LSEs), Mechanical Evaluations (MEs), and ensure maintenance programs are aligned with AVB standards.
* Ensure disaster recovery protocols and emergency response tools are in place and followed across the portfolio.
Resident Satisfaction and Quality Assurance
* Support community teams in resolving maintenance-related resident concerns quickly and effectively.
* Conduct regular community inspections to ensure safety, cleanliness, and functionality standards are consistently met.
* Address customer satisfaction data through service surveys and drive improvements based on results.
Compliance and Safety
* Ensure all operations comply with federal, state, and local regulations including fair housing, OSHA, and building codes.
* Maintain current certifications and licenses relevant to HVAC, electrical, plumbing, and other systems.
* Promote a safety-first culture across maintenance teams and ensure compliance with all AvalonBay policies.
You Have:
Experience:
* 3+ years of experience in multi-family, commercial, hotel/resort, or retail property maintenance management.
* Multi-site oversight experience preferred (400+ units).
* 2+ years of direct supervisory experience required.
Certifications:
* Valid driver's license and automobile insurance.
* Certifications in HVAC, electrical, plumbing, boilers, or fire systems preferred.
* State/local certifications as required.
Required Skills:
* Strong knowledge of maintenance operations, including financial performance, staffing, and service standards.
* Experience managing third-party vendor contracts and overseeing capital projects.
* Proficiency with maintenance systems and Microsoft Office; familiarity with Corrigo, Ops Technology, and Foundation is a plus.
* Excellent communication, team leadership, and coaching skills.
* Strong organizational and problem-solving abilities.
* Ability to analyze KPIs, financial data, and implement improvements.
* Physical ability to inspect properties and perform tasks requiring walking, kneeling, and climbing as needed.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
Applications are being accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyCommunity Consultant
Avalon Bay job in Los Angeles, CA
> Community Consultant Position Type: Full time Zip Code: 91367 Compensation: $41,000.00 - $57,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.
* Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
* Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
* Follow-through. By understanding what's important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they've been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood - you help to paint a picture of what it's like to call your community home.
* A genuine desire to help both residents and colleagues in Creating a Better Way to Live.
You have
* A high school diploma or equivalent (GED) required
* 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
* Strong interpersonal and communication skills
* Proficiency in using property management software and Microsoft Office Suite
* Knowledge of fair housing laws and regulations
* Ability to work independently and as part of a team
* Excellent organizational and multitasking abilities
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyConstruction Project Engineer
Avalon Bay job in San Jose, CA
Position Type: Full time State: CA City: San Jose Zip Code: 95128 Compensation: $74,600.00 - $111,900.00 Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
The Project Engineer coordinates the complete construction and administrative requirements of the various bid packages; organizing the complexities into a management system that will establish, monitor, and follow up on each vendor's compliance; orchestrates the information flows needed for each component and system to be incorporated into the project - all within the time frames needed by the progress schedule.
Essential Job Function
* Maintains conduct policies and detailed procedures for the submittal, review, coordination, approval and distribution of shop drawings, samples, etc.
* Establishes and maintains all project engineering files relating to subcontract and bid packages, records, plans, specs, changes clarifications and as-built documents.
* Expedites vendor estimates and proposals and prepares appropriate company estimates and proposals for changes to be submitted to the owner.
* Prepares subcontractor change orders to be processed through Project Manager.
* Works with the Project Manager, Superintendent and Project Accountant to prepare the general requisition and follow it through payment.
* Prepares as-built packages and O&M Manuals.
* Initiates and tracks all jobsite purchases.
* Maintains a log on all rental equipment to assure proper billing and unnecessary rentals are removed from the site.
* Ensures compliance with required miscellaneous permits during construction.
* Collates punch lists and distributes to subcontractors.
* Tracks all RFI's, ASI's, etc. and distributes information to subcontractors.
* Maintains safety records of jobsite.
Non-Essential Functions:
* All other tasks as assigned by the manager.
Minimum Qualifications:
Education:
* A Bachelor's degree in Business, Engineering, Architecture or a related field.
Certification or Licensures:
* None required.
Experience:
* 3-5 years in a related field.
Knowledge, Skills and Abilities:
* Reads and writes English as demonstrated by clear and concise written and verbal communications.
* Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form.
* Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals as outlined under the Business Math Policy (8-01) in the AvalonBay Procedures Manual
* Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.
* Frequently operates general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine.
* Communicates effectively with strong interpersonal skills.
* Exhibits great attention to detail and successfully meets deadlines.
Physical Demands:
* Normal office environment
Working Environment:
* Normal office environment
Training:
* Satisfactory completion of AVB's new hire orientation within 30 days of employment or the first training session offered after employment.
* Any other applicable training assigned by the manager
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
Applications are being accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyManager Community
Avalon Bay job in Calabasas, CA
Position Type: Full time State: CA City: Calabasas Zip Code: 91302 Compensation: $79,500.00 - $114,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
The Role: Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here. AvalonBay Communities is searching for a Community Manager, a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here! The Community Manager is responsible for the overall management of an apartment community or group of communities. You will be tasked with overseeing all aspects of the office operations, from leasing and resident relations to partnering with our maintenance teams, as well as ensuring financial performance goals are met. The Community Manager utilizes their leadership skills to create a better place to live and a top place to work. • Foster positive relationships with residents, addressing their concerns and resolving issues promptly. • Enforce lease agreements and community policies consistently and fairly. • Organize and manage resident events and initiatives to promote a sense of community. • Prepare and manage the property's budget, including revenue, expenses, and capital improvements. You Have: · High School diploma or equivalent (GED) required · Bachelor's degree preferred · 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management · 2+ years of people management experience · Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing · Previous experience utilizing data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by work products. · Successfully resolves resident issues as demonstrated by past work experience. · Experience supporting and developing subordinates and providing feedback and coaching to subordinates that result in improved performance · Ability to exercise professional judgment with composure. Manages contracts with third party service providers as demonstrated by previous work experience.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyAsset Management Coordinator I
Avalon Bay job in Irvine, CA
Position Type: Full time State: CA City: Irvine Zip Code: 92614 Compensation: $52,700.00 - $78,900.00 Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
We're looking for anorganized, proactive, and adaptable coordinatorto join our Asset Management team. This role is ideal for someone who thrives in a fast-paced environment, takes initiative, and enjoys supporting a dynamic group of professionals.
What You'll Bring:
* Exceptional organizational skills and attention to detail
* Strong communication skills-comfortable with direct feedback and collaboration
* Self-directed with a high level of initiative
* Adaptable, flexible, dependable, and professional
What You'll Do
Development & Acquisition Close-Out
* Track asset obligations and maintain accurate logs and records
* Enter and update obligation data in Cadastral for compliance and reporting
Calendar Management & Scheduling
* Manage calendars for Asset Management leadership
* Coordinate and plan team meetings
Onboarding Support
* Assist with onboarding new associates by preparing materials and schedules
* Provide general administrative support for a smooth onboarding experience
Travel & Expense Management
* Book travel arrangements for team members
* Process expense reports in compliance with company policies
Property Tour Coordination
* Schedule and organize property tours across regions
* Handle site-specific needs and logistics
SharePoint Updates
* Post updates and maintain organization of the team's SharePoint site
Reporting & Data Management
* Compile quarterly and monthly reports for ASR and other needs
* Prepare materials for meetings and reviews
Annual Team Meeting Planning
* Organize logistics for annual team meetings, including venue and agenda
* Support event execution and follow-up
Irvine Office Responsibilities
* Provide local administrative support, manage office supplies, and assist with regional events
Work Schedule
* Hybrid:In-office Monday-Thursday; remote on Friday
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
Applications are being accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyLead Maintenance Technician
Avalon Bay job in San Diego, CA
> Lead Maintenance Technician Position Type: Full time State: CA City: San Diego Zip Code: 92103 Compensation: $60,000.00 - $87,500.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you a master of your maintenance trade, ready to make a bigger impact on apartment home living? If you're a seasoned Maintenance Technician with a passion for tackling complex challenges and taking properties to new heights, we want you on our team.
AvalonBay Communities is on the hunt for a Lead Maintenance Technician who thrives on innovation, excels in problem-solving, and is determined to provide residents with an extraordinary living experience. Step up to a role that lets you shine and be a pivotal force in redefining the pinnacle of style and comfort. Join us at AvalonBay and be part of the evolution of exceptional apartment living!
As a Lead Maintenance Technician, you will play a pivotal role in ensuring the safety, comfort, and overall functionality of our properties. Your expertise will be essential in maintaining and enhancing our residents' living experiences. The Lead Maintenance Technician is responsible for diagnosing problems and making repairs in order to maintain the physical condition of the community and to ensure that service requests and repairs are made in a timely manner. This includes but is not limited to:
* Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), and waste management systems.
* Assist with creating and/or organizing work orders and general maintenance tasks. Complete assigned work orders and repairs consistent with company operating and equipment/supply standards and in a timely manner.
* Ensure vacant apartment homes and car garages are rent-ready in a timely manner including performing turnkey work, such as cleaning, carpet cleaning, appliance repair, caulking painting, and/or repairs to ensure apartment is ready for occupancy.
* Train, mentors and oversees work/projects of Maintenance Technicians I and IIs.
* Conduct apartment Preventative Maintenance (PM).
* Inspect community's grounds and buildings on a daily basis to identify maintenance needs.
* Maintain Incident and Injury Free safety culture by following all AVB safety policies and procedures
* Perform Hot Works, when applicable, including brazing, soldering, and welding within AVB Standards.
As a Lead Maintenance Technician, you will also be eligible for extra benefits such as discounted housing where available and cell phone reimbursement.
You Have:
* 3+ years of experience in maintenance work, including knowledge surrounding HVAC repair, Plumbing, Electrical, and General Maintenance repair work.
* A valid driver's license.
* HVAC (CFC certifications required - or willingness/desire to learn)
* Ability to accommodate an on-call schedule in rotation with the team each month.
* Ability to communicate with our associates and residents in order to provide customer service.
* Ability to read and understand policies and procedures including but not limited to Key Control Policy, Apartment Home Turnover Policy and all Maintenance Emergency policies and procedures.
* Ability to identify cleaning and chemical supplies, ability to read and understand Hazard Communication Safety Data Sheets (SDS), ability to understand proper applications of chemicals and general cleaning supplies and ability to frequently handle these products.
* Knowledge of Personal Protective Equipment (PPE) and ability to use properly.
* Basic understanding of emergency systems, shutoffs, locations and sequence of operations.
* Demonstrates knowledge of paint types and paint tools.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyManager Community
Avalon Bay job in Los Angeles, CA
Position Type: Full time State: CA City: Los Angeles Zip Code: 90066 Compensation: $79,500.00 - $114,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a Community Manager, a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
The Community Manager is responsible for the overall management of an apartment community or group of communities. You will be tasked with overseeing all aspects of the office operations, from leasing and resident relations to partnering with our maintenance teams, as well as ensuring financial performance goals are met. The Community Manager utilizes their leadership skills to create a better place to live and a top place to work.
* Foster positive relationships with residents, addressing their concerns and resolving issues promptly.
* Enforce lease agreements and community policies consistently and fairly.
* Organize and manage resident events and initiatives to promote a sense of community.
* Prepare and manage the property's budget, including revenue, expenses, and capital improvements.
You Have:
* High School diploma or equivalent (GED) required
* Bachelor's degree preferred
* 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management
* 2+ years of people management experience
* Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing
* Previous experience utilizing data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by work products.
* Successfully resolves resident issues as demonstrated by past work experience.
* Experience supporting and developing subordinates and providing feedback and coaching to subordinates that result in improved performance
* Ability to exercise professional judgment with composure. Manages contracts with third party service providers as demonstrated by previous work experience.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplySystems Adoption Manager (User Adoption and Training)
Avalon Bay job in Irvine, CA
Position Type: Full time State: CA City: Irvine Zip Code: 92614 Compensation: $71,800.00 - $119,600.00 Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
The Systems Adoption Manager plays a critical role in assisting community & departmental operations by ensuring efficient and consistent application of policies, procedures, and digital solutions. This position supports AvalonBay associates by monitoring compliance, providing technical and training support, and enhancing user adoption. Additionally, this role serves as a subject matter expert (SME) in system development, training design, and onboarding support for acquisitions and lease-ups.
Essential Responsibilities
* Design and conduct quality assurance monitoring & reporting to ensure systems and applications are used as intended, within compliance and in accordance with AVBs policies and procedure.
* Provides technical support for associates using resident-and-vendor facing systems and applications, including Tier 1 support
* Serves as the primary point of contact for system and application development, including defining business requirements, providing expertise, and assisting the User Acceptance Testing (UAT).
* Advise Instructional Design teams to guide the development of training programs involving enterprise systems, applications, and supporting software. Ensure content accuracy, relevance, and alignment with system functionality and user needs. May facilitate training as needed.
* Assists with acquisitions onboarding, including conversion of community data into AvalonBay systems and community setup with AVB systems/applications.
* Support lease-ups and asset management projects by ensuring accurate system and application setup for existing and new developments.
* Provide systems support on the implementation of jurisdictional requirements.
Non-Essential Functions:
* All other tasks assigned by the manager.
Minimum Qualifications:
Education:
* Bachelor's degree in business administration, Management, or a related field preferred.
* High School diploma (or equivalent) is required
Experience:
* Minimum 3 years of experience in multi-family property management, real estate, hospitality, or retail.
* Minimum 3 years of experience on one or more of AvalonBay's software applications required. See list of applications in the KSA section below.
Knowledge, Skills and Abilities:
* Strong verbal and written communication skills, with the ability to create reports, deliver presentations, and work across different teams.
* Strong analytical skills to review reports, interpret data, and prioritize tasks.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Ability to operate general office equipment (computer, telephone, copier, fax machine)
* Displays advanced knowledge of three or more of AvalonBay's software applications such as DocuSign, Fraud and Screening Tools, Online Policy Manual, Catalog, Pendo, Workday, App Lease, Lease Manager, Avalon Access/Resident Portal, Community Database, SMRTRent, MRI, Salesforce, and Smart Access.
* Strong attention to detail in compliance monitoring, training needs identification, and quality assurance.
Physical Demands:
* Office-based environment with occasional travel.
Working Environment:
* Normal office environment
Training:
* Satisfactory completion of AVB's new hire orientation within 30 days of employment or the first training session offered after employment.
* All System and Facilitation-related training
* Any other applicable training assigned by the manager.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
Applications are being accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplySales and Service Supervisor
Avalon Bay job in West Hollywood, CA
Position Type: Full time State: CA City: West Hollywood Zip Code: 90046 Compensation: $52,500.00 - $74,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a Sales and Service Supervisor (Assistant Community Manager), a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
The Sales and Service Supervisor (Assistant Community Manager) is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals. The Sales and Service Supervisor utilizes their leadership skills to create a better place to live and a top place to work.
Additional responsibilities include but are not limited to:
* Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals
* Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information
* Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction
* Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community.
* Support residents during the move-in process, lease renewals, move-out process and resident transfers
* Call or visit competitive market communities to update market survey and keep apprised of changing market conditions
* Plan and execute resident activities and events to foster positive community connections
* Follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing
You have...
* 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment.
* 1 or more years of supervisory or training experience required
* High school diploma or equivalency (GED) is required. Bachelor's degree preferred
* Proficiency in using administrative software and Microsoft Office Suite
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyAssistant Project Manager
Avalon Bay job in San Diego, CA
Position Type: Full time State: CA City: San Diego Zip Code: 92108 Compensation: $86,100.00 - $143,500.00 Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
Additional Job Description
The Assistant Project Manager observes, participates, and implements the duties and responsibilities of the Project Manager. In this role, the Assistant Project manager will be mentored and trained in all aspects of project management.
* Assists in construction project management and planning for several redevelopment construction communities by reviewing construction plans/drawings and their submittal process, creating buy-out schedules, preparing bid packages, assisting in the acquisition of permits and approvals, reviewing construction commitments, negotiating contracts, maintaining project progress information, monitoring on-site superintendents to ensure projects are on schedule, within budget, safe and secure, and prepare cost data for project control analysis and reporting.
* Assists with the completion of the Class I, II, and III budgets for the Construction portions of the Budget Request Form Process: including preparation of hard costs, construction schedules, and contract and construction pricing estimates.
* Participates on construction project asset teams to monitor and review construction status, timelines, turn schedules, Property Operations and redevelopment communication, etc.
* Implements and ensures compliance with all applicable AVB construction policies and procedures with each construction asset.
Education:
* Bachelor's degree in business, engineering, architecture or a related field OR 5+ years of experience in performing the duties of Construction Project Management.
Experience:
* 5+ years of progressive construction experience with emphasis on multi-family, production residential housing or commercial and management of vendors, subcontractors and consultants.
* Experience with design, project cost accounting, and project management experience is preferred.
Knowledge, Skills and Abilities:
* Demonstrates ability to read and interpret blueprints, constructions, specifications and floor plans and to create and present reports in a clear, concise form.
* Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations.
* Performs intermediate mathematic skills, both arithmetic and geometric, in order to convert measurement when reviewing blueprints and floor plans.
* Exhibits ability to frequently stand, walk, stoop, kneel, crouch, crawl, and climb (stairs, ladders, etc.)
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
Applications are being accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplySales Manager
Avalon Bay job in San Francisco, CA
Position Type: Full time State: CA City: San Francisco Zip Code: 94158 Compensation: $59,500.00 - $89,500.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
The Sales Manager is primarily responsible for supporting and managing all aspects of the leasing process at large (800+ homes) communities, developing and implementing appropriate sales strategies and practices based on the needs of the community, determining community sales goals, and motivating, coaching and monitoring performance of sales associates in order to achieve community and organizational goals.
Additional responsibilities include but are not limited to:
* Proactively manage the sales process by converting prospect leads into leases; assist with move-ins, lease renewals, and move-outs; ensure that all lease information is accurately and timely recorded according to policy; lease apartments as needed.
* Understand the community's budgeted occupancy, rents and leasing needs and set appropriate weekly and monthly leasing goals for the leasing team; track, monitor, and report progress and overall performance.
* Schedule and delegate workload between Leasing Consultants to ensure work is being completed accurately and in a timely fashion.
* Provide feedback, coaching, and support to the sales team to drive achievement of established goals; hold one-on-one meetings with sales staff.
* Model effective leasing and sales behavior; professionally present and educate residents and prospective residents on layout, amenities, design and features of the community and brand as well as the surrounding area/neighborhood; conduct tours as needed.
* Ensure appropriate resolution of customer service issues; empower effective sales and customer service interactions that results in high level of customer loyalty and satisfaction.
* Oversee the delivery of various resident-oriented services (e.g. package pick-up/delivery, community newsletter, parking passes, etc.)
* Provide pricing recommendations; assist in the completion of Market Survey Reports to be used by the management team to assess the competitiveness of the community.
* Follow all applicable AvalonBay policies and procedures and ensure compliance with federal, state and local laws, specifically Fair Housing regulations.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyCommunity consultant
Avalon Bay job in Los Angeles, CA
> Community consultant Position Type: Full time State: CA City: Los Angeles Zip Code: 90038 Compensation: $41,000.00 - $57,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.
* Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
* Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
* Follow-through. By understanding what's important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they've been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood - you help to paint a picture of what it's like to call your community home.
* A genuine desire to help both residents and colleagues in Creating a Better Way to Live.
You have
* A high school diploma or equivalent (GED) required
* 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
* Strong interpersonal and communication skills
* Proficiency in using property management software and Microsoft Office Suite
* Knowledge of fair housing laws and regulations
* Ability to work independently and as part of a team
* Excellent organizational and multitasking abilities
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyMaintenance Technician
Avalon Bay job in San Francisco, CA
> Maintenance Technician Position Type: Full time State: CA City: San Francisco Zip Code: 94109 Compensation: $57,000.00 - $80,500.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Ready to take your maintenance skills to the next level? At AvalonBay Communities, we're not just maintaining apartment homes; we're creating exceptional living experiences. If you're a talented Maintenance Technician looking to advance your career, you're in the right place.
Our team is searching for a Maintenance Technician who is ready to tackle challenges, bring innovative solutions to the table, and ensure our residents enjoy a superior quality of living. If you're passionate about fixing, enhancing, and perfecting, we want you to be a part of our dynamic community. Join us at AvalonBay and be a part of redefining what it means to live in style and comfort!
The Maintenance Technician is responsible for executing maintenance requests by diagnosing problems and making repairs in order to maintain the physical condition of the community and to ensure that service requests and repairs are made in a timely manner. As a maintenance technician, you will be the talented individual who:
* Diagnoses and repairs problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), and waste management systems.
* Completes assigned service requests and repairs consistent with company operating and equipment/supply standards and in a timely manner.
* Ensures vacant apartment homes are rent-ready in a timely manner. Perform turnkey work as required.
* Conducts apartment Preventative Maintenance
* Assist in painting both interior and exterior surfaces
* Maintains Incident and Injury Free safety culture by following all AvalonBay safety policies and procedures and reporting any unsafe behavior or conditions including nonfunctioning equipment.
* Performs Hot Works including brazing, soldering, and welding within AvalonBay's Standards.
You Have:
* 2-3 years of experience in maintenance work, including knowledge surrounding HVAC repair, Plumbing, Electrical, and General Maintenance repair work.
* A valid driver's license.
* Ability to accommodate an on-call schedule in rotation with the team each month.
* Ability to communicate with our associates and residents in order to provide customer service.
* Ability to read and understand policies and procedures including but not limited to Key Control Policy, Apartment Home Turnover Policy and all Maintenance Emergency policies and procedures.
* Ability to identify cleaning and chemical supplies, ability to read and understand Hazard Communication Safety Data Sheets (SDS), ability to understand proper applications of chemicals and general cleaning supplies and ability to frequently handle these products.
* Knowledge of Personal Protective Equipment (PPE) and ability to use properly.
* Basic understanding of emergency systems, shutoffs, locations and sequence of operations.
* Demonstrates knowledge of paint types and paint tools
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyCustomer Service Associate
Avalon Bay job in San Antonio, TX or remote
State: TX City: San Antonio Zip Code: 78251 AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we've established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role
The Customer Service Representative is responsible for all day-to-day tasks related to customer account administration within AvalonBay's inbound call center. This includes, but is not limited to, detailed account research, payment processing, requesting charge credits and debits, and basic assistance with company websites. Associates are also responsible for resolving customer inquiries and issues.
This position will be located out of our San Antonio, TX office. This is not a fully remote position.
Work schedule is typically four weekdays from 11:15am to 8:30pm EST and Saturdays from 12:00pm to 5:00pm EST.
Key Responsibilities
* Handle inbound calls with professionalism and provide a positive resident experience
* Resolve customer inquiries related to payments and account issues
* Conduct account research and process adjustments
* Assist customers with navigating company websites
* Participate in coaching, training, and development sessions while visible on camera when working remotely
* Maintain schedule adherence and meet productivity standards
Minimum Job Qualifications
* High school diploma or GED (required)
* 1-3 years of customer service experience providing above-average service (required)
* Strong English verbal and written communication skills
* Basic math proficiency (addition, subtraction, multiplication, division)
* Strong organizational and multitasking skills
* Experience with data entry and Microsoft Excel
* Ability to navigate multiple systems simultaneously
* Previous remote work experience (preferred)
* Call center experience (preferred)
Technical Requirements
* Minimum internet speed of 25 Mbps upload/download
* Must be hardwired (Wi-Fi is not acceptable)
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyLeasing Consultant
Avalon Bay job in San Jose, CA
> Leasing Consultant Position Type: Full time State: CA City: San Jose Zip Code: 95132 Compensation: $44,500.00 - $62,500.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.
* Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
* Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
* Follow-through. By understanding what's important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they've been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood - you help to paint a picture of what it's like to call your community home.
* A genuine desire to help both residents and colleagues in Creating a Better Way to Live.
You have
* A high school diploma or equivalent (GED) required
* 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
* Strong interpersonal and communication skills
* Proficiency in using property management software and Microsoft Office Suite
* Knowledge of fair housing laws and regulations
* Ability to work independently and as part of a team
* Excellent organizational and multitasking abilities
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyMaintenance Manager
Avalon Bay job in West Hollywood, CA
> Maintenance Manager Position Type: Full time State: CA City: West Hollywood Zip Code: 90046 Compensation: $79,500.00 - $114,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you ready to take the helm of an extraordinary maintenance team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished maintenance professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a Maintenance Manager, a true industry leader who will spearhead our maintenance operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
The Maintenance Manager is responsible for the management of the maintenance and preventive maintenance efforts for one or more assigned communities, including the physical aspects of the building(s), HVAC, electrical, plumbing, carpentry, major appliances, and amenities. This associate ensures efforts meet AVB's operational standards and any applicable laws and regulations.
At Neighborhoods, conduct property visits, work with on-site supervisor to increase proficiency/performance of community, and maintain oversight of Maintenance operations.
You Have:
* A valid driver's license and automobile insurance, where applicable.
* 3-5 years of apartment maintenance or related field including strong knowledge of HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.), fitness equipment, waste management systems. Ability to understand basic knowledge of boilers, chillers, chilling towers, sprinklers and steam systems.
* Complete understanding of emergency systems, shutoffs, locations and sequence of operations.
* At least 2 years of people management experience preferred; The ability to supervise and develop new associates and provide feedback and coaching resulting in improved performance as demonstrated by work experience.
* Environmental Protection Agency (EPA) Type I, II Certification, where applicable.
* Certified Pool Operator (CPO) certification, where applicable.
* The ability to be on-call as required by work schedule and the ability to respond within 1 hour from the time the on-call has dispatched.
* Ability to communicate with associates, residents and vendors in order to maintain AVB's customer service standards..
* Ability to regularly and consistently report on time, work assigned schedule and accurately document/verify time worked.
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-ApplyCommunity Consultant
Avalon Bay job in West Hollywood, CA
> Community Consultant Position Type: Full time State: CA City: West Hollywood Zip Code: 90046 Compensation: $41,000.00 - $57,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work.
The Role
Are you ready to be a part of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished office professional with a passion for innovation and a vision for excellence, your next career move is here.
AvalonBay Communities is searching for a dedicated and highly organized Leasing Consultant to take on the daily operations of the leasing team at one of our apartment communities and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here!
As a Leasing Consultant you will be the driving force in helping residents find the best place to call home. Your creative and thoughtful tours will be customized to individual tastes, from recommending the perfect floorplan to outlining the best new neighborhood restaurants. You know what makes people tick, and follow through on every lead to ensure that our prospective residents know you care. With weekends being the most high-traffic time for future residents to explore their home options, Saturday availability is required.
* Incredible customer service skills. You have a knack for creating a sense of community and the drive to go the extra mile to create a spectacular experience for new residents. Your success and purpose are driven by the relationships that you build.
* Sales and marketing chops. Your personalized connections and recommendations drive our leasing performance, and your ability to create excitement through creative campaigns, continuous outreach, and social media fuel community enthusiasm for AvalonBay.
* Follow-through. By understanding what's important to our prospective residents, you continuously reach out with tailored updates - from the ideal floorplan they've been eyeing, to the newest hot-spot openings, to the best food truck in the neighborhood - you help to paint a picture of what it's like to call your community home.
* A genuine desire to help both residents and colleagues in Creating a Better Way to Live.
You have
* A high school diploma or equivalent (GED) required
* 1-2 years of experience in a leasing or customer service role, preferably in the real estate or property management industry
* Strong interpersonal and communication skills
* Proficiency in using property management software and Microsoft Office Suite
* Knowledge of fair housing laws and regulations
* Ability to work independently and as part of a team
* Excellent organizational and multitasking abilities
How AvalonBay Supports You
We know that our teams are the beating heart of our success and we're committed to showing our appreciation.
We offer:
Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information.
Growth based on achievement and promotion from within.
Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, 'AvalonBay's Very Best' recognition program and others!).
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
Additional Info
AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law.
Applications will be accepted on an ongoing basis.
AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************
Auto-Apply