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Job Description in Houston, TX Looking for a high-energy, detail-oriented Customer Service Rep to manage front desk duties with exceptional customer service and professionalism in our growing Executive Suite. Ideal candidates must have excellent attention to detail and the ability to thrive in a fast-paced environment. Responsibilities include efficiently running the front desk and handling various tasks confidently. A positive attitude and passion for assisting others are a must. Compensation: $14 hourly Responsibilities: Be the first point of contact in handling customer inquiries and complaints Provide concierge-level customer service to clients and customers Answer phones, schedule conference rooms, process mail, and packages Be a team player Qualifications: Excellent customer service and interpersonal skills; can empathize and build relationships with a variety of personalities Concerned with doing things the right way the first time Positive attitude and outlook Flexible in daily routine; ability to prioritize and manage shifting responsibilities Excellent verbal and written communication skills About Company Our mission is to create an environment where our customers can grow their businesses. Our company prides itself on providing world-class customer service and our family atmosphere. Come join a growing company that is looking to expand further. We offer: Health/vision/dental 401(k) Paid time off Outstanding company culture

The Houston Texans are in a season of growth and are seeking an individual for the position of IT Support Analyst. Our Texans Teammate Habits:Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Provide technical support and consultation to internal users on matters relating to software, hardware, network, and mobile devices at multiple office locations. Work as part of the Service Desk team to support and promote the goals of the organization. Job Function (Duties & Responsibilities): Create a positive client support experience and build strong relationships by analyzing and resolving problems and issues in a timely and responsive manner, communicating promptly on progress, and interacting with Club employees with a consummately professional attitude. Participate in defining user needs throughout the organization, and in the analysis and selection of new technology required to meet expanding computer needs throughout the Club. Test various software or hardware options to evaluate ease of use and fit in our organization and make recommendations based on price, technical functionality, durability, manufacturer support, future needs, etc. Participate in the design, testing and deployment of configurations for employees throughout the organization. Apply knowledge and experience to understand, analyze and resolve problems and issues with software, hardware and information system procedures, resolve or escalate technical issues as necessary to achieve timely problem resolution, provide consultation and implement effective solutions. Develop and update user training manuals and procedures. Create, review and update frequently asked questions and knowledgebase articles. Provide all new hires with a thorough and informative orientation of the Organization's information systems and associated processes and procedures. Manage and execute the setup and deployment of PC and/or laptops for new employees using standard hardware images and software via Microsoft System Center Configuration Manager (SCCM). Participate in the overall service delivery process (Information Technology Infrastructure Library and IT Service Management (“ITIL/ITSM”)). Investigate and resolve software and hardware incidents (e.g., MS Office suite, operating systems, graphics, printing, email, mobile devices, VPN, web browser, etc.). Document problem analysis, communication, and resolution in ServiceNow, the ITIL/ITSM service desk tracking application. Maintain an updated inventory of service desk related assets such as PC hardware, software, mobile devices, printers and scanners, and conduct semi-annual physical equipment audits. Correspond with software and hardware vendors to request service regarding defective products and follow through on process to satisfactory completion. Modify configurations, utilities, software settings, etc., for workstations as required. Remain current on all state-of-the art technical equipment and best practices in the information systems industry through self-paced learning, training courses and technical conferences. Perform various other tasks that may be assigned from time to time by Service Desk Manager. Position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Skills Required: Strong interpersonal and customer service skills and the ability to develop solid working relationships at all levels across the organization. Excellent attention to detail and an ability to produce high-quality, accurate work under pressure and within designated deadlines. Strong working knowledge of PC hardware and computer systems. Strong working knowledge of Windows OS and Mac OS Working knowledge of network management systems, i.e., Microsoft Active Directory / Azure Active Directory, Windows Server and MS Exchange. Experience with configuration of M365 suite of software applications a plus. Experience with MDM systems (MS Endpoint Manager, Jamf Cloud, WorkspaceOne a plus. Basic telecom system administration experience preferred. Ability to troubleshoot and to apply strong problem-solving skills in resolving issues at the end user level, including analysis and resolution of software applications issues (i.e., evaluate whether a program meets user needs, and if not, make appropriate recommendations; hardware issues and network issues). Ability to support a 24/7 work environment in providing services to the Houston Texans (“Club”) and be willing to work rotating schedules during the Club's football season. Ability to maintain confidential and/or proprietary information. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines. Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. Ability to work independently with minimal direction to complete personal goals and as a team member in order to accomplish department goals. Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Minimum three (3) years working in related I.T. fields preferred. Title: IT Support Analyst FLSA Status: Exempt Department: Information Technology Reports to: Service Desk Manager Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

The Houston Texans are in a season of growth and are seeking an individual for the position of Account Executive, Business Development. Our Texans Teammate Habits: Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Strategically align partner assets with partners goals and objectives. Execute all fulfillment activities for Houston Texans and Lone Star Sports & Entertainment corporate partners, esp. as noted in contractual agreements. Develop and execute a year-round partnership marketing strategy to help strengthen relationships with corporate partners and help to secure renewal agreements with assigned partner accounts. Support Texans Games and Tentpole Texans events and partner events year-round. Job Function (Duties & Responsibilities): Consult and strategize with assigned corporate sponsors on how to best align their allotted contractual elements (media, signage, print materials, hospitality, etc.) to achieve designated sponsor SMART goal objectives Ensure all provisions for client benefits contained in assigned corporate sponsorship agreements are fulfilled including, but not limited to, signage, print, media, events, hospitality and onsite activation. Communicate effectively with assigned corporate sponsor clients regarding creative activation opportunities at upcoming Club events, initiatives and activities to add value to sponsorship. Produce and lead comprehensive year-end recap report for assigned corporate sponsors and coordinate scheduling of presentation meetings with client representatives and appropriate Club staff. Manage all aspects of sponsor activation elements for assigned corporate sponsors at Club home games and marketing events as required. Collect proof of performance materials for partnership recaps. Participate with other Partnership Marketing personnel in handling special requests, promotions, and value-added programs. Perform various other tasks that may be assigned from time to time by the Partnership Marketing Manager and Sr. Director of Partnership Marketing. Position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Skills Required: Ability to interface with clients with a high degree of professionalism and customer service. Ability to self-motivate and think innovatively. Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. Decision making capabilities with respect to duties and responsibilities of the position. Effective verbal and written communication skills. Strong interpersonal skills and the ability to create and maintain solid working relationships at all levels across the organization and externally, particularly with assigned corporate sponsors. Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines. Ability to maintain confidential and/or proprietary information. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Proficiency in use of Microsoft Office software applications. Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Previous experience with corporate sponsorships preferred Minimum of one (1) year of experience with corporate sponsorship activities required. Physical Requirements: Occasional travel related to job duties and responsibilities. Must be able to lift and carry up to 20 lbs. Must be able to talk, stand, walk, sit, drive, bend, squat, climb, twist and reach as necessary. Title: Partnership Marketing Coordinator FLSA Status: Non - Exempt Department: Partnerships Reports to: Partnership Marketing Manager Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Five Rings will be hosting group coffee-chat discussions on Wednesday, September 17th at UT Austin. Apply now to speak with a Five Rings recruiting representative who can answer questions about the firm, opportunities, and answer any career-related questions. Please note that spots are first come first serve - to sign up please choose a time slot here and submit your resume below. We look forward to meeting you soon!

The Houston Texans are in a season of growth and are seeking an individual for the position of Partnership Development Manager. Our Texans Teammate Habits: Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Responsible for generating new partnership revenues by developing and pitching partnership packages, negotiating specific benefits to be included, and the cost of the partnership packages. This position is also responsible for ensuring the execution of partnership packages, managing client relationships, extending, and expanding existing partnerships. Job Function (Duties & Responsibilities): * Research and develop a list of prospects for potential corporate partnerships. * Develop, build, and maintain relationships with current and prospective partners by prospecting, cold-calling, meetings, continuous follow-up in person and virtually, and building and presenting partnership proposals. * Develop new partnership inventory including signage for NRG Stadium, promotional and non-traditional inventory. * Develop partnership proposals, collateral materials, and audio/visual resources for presentations. * Develop new and innovative programming within client's marketing objectives and service client partnerships to maximize their value. * Negotiate partnerships for the Club, NRG Stadium, and other special events including TV and radio, signage, promotional rights, and digital and social assets while complying with NFL rules and regulations. * Consistently close seven figures worth of new business annually. * Interface with Partnership Marketing teammates to ensure fulfillment of partner program commitments and follow up on benefit analysis reports. * Collaborate with other internal departments to ensure high-quality implementation and execution of partnership assets. * Ensure adherence to special events and promotional budgets, particularly as they relate to the execution of corporate programs. * Perform various other tasks that may be assigned by the Vice President, Luxe & Partnership Development. Position requires routine face-to-face personal interaction with other Club personnel; therefore, many job responsibilities must be physically performed in the Club's offices on a regular basis and not in a telecommuting manner; provided, however, this position requires frequent and regular visits to current and prospective partner offices and elsewhere away from the Club's offices to present proposals and participate in follow-up meetings. Skills Required: * Proven ability to effectively reach C-Level decision makers to present and sell Club partnerships. * Possess a passion for negotiation and a proven record of overcoming objections to achieve sales goals. * Ability to approach sales process strategically versus tactically. * Strong and decisive decision-making ability on routine matters, including budget development and allocation, resource expenditure, staffing and policies and procedures. * Must be high-energy, self-motivated, service-oriented, and highly competitive. * Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. * Effective verbal and written communication skills. * Ability to create and maintain solid professional working relationships interdepartmentally and externally with potential and existing clients. * Ability to maintain confidential and/or proprietary information. * Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. * Proficiency in use of Microsoft Office software applications. Education/Experience: * Bachelor's degree from a four-year accredited college or university preferred. * Minimum of five (3) years of experience in professional sports sales or broadcast media preferred. * Proven record of closing multi-year annual sales starting at $100,000+ per year. * Proven record of closing seven figures worth of new business annually while renewing at a high rate and showing an ability to grow existing accounts. Title: Partnership Development Manager FLSA Status: Exempt Department: Partnerships Reports to: Senior Vice President, Partnerships & Luxe Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

The Houston Texans are in a season of growth. We are seeking an individual for the position of Senior Digital Product Coordinator Our Texans Teammate Habits:Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome The Texans CHARGEBe Champions in Every Way by Cultivating Excellence and Fearlessly Evolving Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to being champions in every way. Essential Job Function:The Senior Digital Product Coordinator plays a key role in the execution, optimization, and reporting of digital campaigns across email, SMS, app, web, YouTube, performance marketing, and CRM channels. This role focuses heavily on building, launching, and maintaining campaigns our email automation software, IDing, building, and refining segments, and monitoring/delivering insights to improve performance. The ideal candidate is data-driven, detail-oriented, and obsessed with understanding how to turn experiments and data into measurable improvements in KPIs. This role will be key in determining how resources are allocated across our digital ecosystem to drive ticket sales, lead gen, and digital content value for fans. It will work closely with the business insights, social media, and digital content teams to grow the value of current assets and identify the most effective ways to build new assets and digital properties. Senior Digital Product Coordinator is expected to be a good teammate and proactively contribute to both major inter-departmental projects and quick-turn digital-driven initiatives. They must be able to understand and communicate the insights gleaned from data and help translate those insights into messaging that can help the rest of the digital team continually evolve and improve their platforms. We are looking for someone who is unafraid to fail day-to-day but remains undaunted and comes in each day expecting to win. Duties/Responsibilities: Continually assess and evolve the Texans' database segmentation and automation execution tactics. Partner with the digital marketing manager and business insights team to develop lead scoring models for the Texans' ticket products and content properties. Brainstorm and propose new customization and personalization tactics that make the Texans a leading innovator in email/SMS/app communications. Build communication campaigns based on specifications from and in coordination with digital leadership. Ensure that all communications are delivered and updates are communicated via project management software. Manage and evolve KPI dashboards for outbound communications and digital ticket sales KPIs. Drive experimentation across digital channels based on data insights - A/B testing, channel mix, creative options, timing, segmentation, touchpoint volume, journey length, etc. Grow the suite sales qualified leads list through creative digital tactics, data acquisition, and lead scoring. Collaborate with the rest of the digital and social teams to ensure that major brand campaigns reflect best practices for data collection and allow for fast, efficient use of data for business KPIs. Use advanced segmentation techniques and data to propose tactics for growing and engaging the Texans' SMS audience. Take full ownership of assigned campaigns and report progress regularly. Anticipate needs, suggest improvements, and lead without needing to be asked. Understand and represent the Texans brand and brand voice. Ensure digital and Texans leadership is informed of wins and issues that could affect the brand. Perform various other tasks that may be assigned from time to time by the Digital Media Manager and Director of Digital Media. Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Position requires routine face-to-face personal interaction with other Club personnel and fans at NRG Stadium and/or NRG Park during Houston Texans football games and other Club events; therefore, job responsibilities must be physically performed in the Club offices and/or at NRG Stadium/NRG Park as may be assigned and not in a telecommuting manner. Skills Required: Proficiency with node-based user journey applications preferred. This role will involve daily use of Oracle Eloqua, Rover.io, Tableau, PageProof, MS Office, and Adobe software. Proficiency in digital asset management. Strong copywriting and editing skills. Visual design skills are a plus. Ability to understand and read data analytics and deliver clear, actionable reports that can be shared internally. Ability to be consistently prompt, dependable, opinionated, but most of all a team-first member of the organization. Ability to manage multiple tasks with multiple priorities. Effective verbal, written and interpersonal communications. Ability to work effectively as a team member and individually. Ability to work long, flexible hours including gamedays, evenings, weekends and holidays as required. Ability to maintain confidential and/or proprietary information. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Prior experience with data analytics, web or app coding, or data visualization preferred. Prior experience with email automation platforms preferred but not required. Previous digital marketing experience preferred but not required. Title: Senior Digital Product Coordinator FLSA Status: Exempt Department: Digital Media Reports to: Director of Digital Marketing Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Houston Texans is looking for players who want to make an impact on the Team. We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world. Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume. LSSE STAT CREW

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Houston Texans is looking for players who want to make an impact on the Team. We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world. Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume. The Houston Texans are seeking an individual for the position of Tailgate Ambassador. (Gameday) The Texans CHARGE Be Champions in Every Way by Cultivating Excellence and Fearlessly Evolving The Texans Teammate Habits: Dedication to the Team Be Adaptable Passion for Work Win with Integrity Own the Outcome Basic Function: Build a meaningful and lasting relationship with fans on gameday on behalf of the Houston Texans organization through consistent application of exceptional customer service. Complete various customer service-related assignments in NRG Stadium parking lots and other NRG Stadium areas. Interact with fans prior to, during and after Houston Texans home games to ensure the highest level of customer service is being provided. Duties & Responsibilities: Enforce all tailgating guidelines to enhance our fans overall gameday experience. Monitor different Stadium parking lots and document signage and general operational concerns to be called to the attention of supervisor. Represent the Club as a source of information for fans on any Club gameday activity. Assume ownership in resolving customer service issues. Perform various other tasks that may be assigned from time to time by the Event Operations Coordinator. Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Position requires routine face-to-face personal interaction with other Club personnel and fans at NRG Stadium and/or NRG Park during Houston Texans football games and other Club events; therefore, job responsibilities must be physically performed in the Club offices and/or at NRG Stadium/NRG Park as may be assigned and not in a telecommuting manner. Subject to reasonable accommodations, position requires face-to-face personal interaction with other Club personnel and fans at Houston Texans home games, at other Houston Texans sponsored events held in and around NRG Stadium and/or NRG Park and at other locations in the Houston metropolitan area; therefore, responsibilities must be physically performed at the designated location and not in a telecommuting manner. Education/Experience: Previous customer service experience preferred. Strong conflict resolution and problem-solving skills. Strong verbal, written and interpersonal communication skills. Working knowledge of, and experience in, applying best-in-class customer service principles. Ability and internal drive to demonstrate a positive, winning attitude and a strong work ethic in the performance of all job responsibilities. Walking around and standing for prolonged periods of time in various Club premises in and around NRG Stadium and NRG Park as may be assigned. Physical Requirements: Occasional travel related to job duties and responsibilities. Must be able to lift and carry up to 20 lbs. Must be able to talk, stand, walk, sit, drive, bend, squat, climb, twist and reach as necessary. Title: Gameday - Tailgate Ambassador FLSA Status: Hourly, Non-Exempt Department: Operations and Logistics Reports to: Event Operations Coordinator Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. The Houston Texans organization is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

The Houston Texans are in a season of growth and are seeking an individual for the position of IT Support Analyst. Our Texans Teammate Habits:Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: The Data Analyst plays a key role in supporting data-driven decision-making and enhancing operational efficiency through descriptive and diagnostic analytics, data visualization, and business intelligence solutions. This position requires a combination of technical expertise, analytical thinking, attention to detail, and strong communication skills. As a valued member of a dynamic business analytics department, you will work with unique datasets to design reports, dashboards, and analyses that uncover insights, identify trends, and provide recommendations to drive organizational success for the Houston Texans and Lone Star Sports & Entertainment. Job Function (Duties & Responsibilities): Collect, clean, and analyze large and complex datasets from multiple business systems to identify patterns, relationships, and insights into business performance and trends. Monitor KPIs and proactively highlight areas of opportunity or risk. Translate business needs into data requirements, propose analytical frameworks, and conduct exploratory analysis and experimentation to address key challenges. Partner with cross-functional teams to deliver ad-hoc analyses and research in support of departmental needs. Communicate findings clearly and persuasively through data visualizations, presentations, and written reports. Contribute to the design and development of data operations processes, including data warehousing, quality assurance, and workflow automation. Ensure the integrity and consistency of data sourced across multiple systems through validation, deduplication, and classification. Maintain and support data pipelines across domains such as Sales (CRM, Ticketing), Email Marketing (Eloqua), Social/Digital (Meta Business, Instagram Ads, Google Analytics), Merchandise, Food and Beverage, Fan Experience, and Gameday alerts. Assist in implementing data governance, privacy, and consent protocols. Support privacy impact assessments, compliance monitoring, and incident management. Educate end-users on proper data use and storage practices to mitigate risks. Contribute to the business analytics knowledge base by developing and maintaining data documentation, business glossaries, and metric definitions. Stay current on industry best practices in analytics engineering and apply them to day-to-day work. Perform various other tasks that may be assigned from time to time by department leadership. Subject to reasonable accommodations, this position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Skills Required: Understanding of relational data models, frameworks to process unstructured data, and big data tools Experience in database management (SQL Server preferred), writing end-to-end data pipelines (ELT/ETL methods and writing analytical queries) and working with dashboarding/visualization tools such as Tableau, Power BI or equivalent. Proficiency in Microsoft Office software applications with advanced expertise in Microsoft Excel. Proficiency in Python with working experience with data frameworks and notebooks (Databricks preferred) Experience utilizing REST APIs for data ingestion; Understanding of authentication and authorization Understanding of CI/CD workflows, version control (GitHub, Azure DevOps) and code collaboration/review Strong problem-solving skills. Ability to maintain attention to detail and work effectively under pressure and within deadlines. Strong interpersonal skills and the ability to create and maintain solid working relationships. Education/Experience: Bachelor's degree in Information Systems, Statistics, Business Analytics, Data Science, or a related field required. Minimum two (2) years of experience in data analytics/engineering with proven skills in developing meaningful and concise analytic objectives from business goals required. Physical Requirements: Occasional travel related to job duties and responsibilities. Must be able to lift and carry up to 10 lbs. Must be able to talk, stand, walk, sit, drive, bend, squat, climb, twist and reach as necessary. Title: Data Analyst FLSA Status: Exempt Department: Business Analytics and Technology Reports to: Senior Data Operations Manager Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

The Houston Texans are in a season of growth and are seeking an individual for the position of Membership Services Manager. Our Texans Teammate Habits:Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Responsible for servicing all Texans Season Ticket Members. Provide exceptional customer service to all ticket members. Job Function (Duties & Responsibilities): Build strong meaningful relationships with Season Ticket Members (STM) and connect year-round with season ticket base to help build loyalty. Host meaningful and compelling non-gameday events for STM. Manage membership advisors to service and retain Season Ticket Members. Develop programs for STM to keep members engaged and get value from their membership. Create and manage webpage to be used for Texans 365 program. Respond to and resolve issues occurring on event days. Establish strong follow up programs for service recovery. Work with all ticket members to ensure their visits are enjoyable and problem-free. Work on the annual season ticket upgrade process. Manage customer service issues around all marketing and ticketing events, initiatives and programs including but not limited to Draft Day, STM events, marketing events, tickets for youth and other special programs. Visit season ticket members in person to deliver tickets and handle customer concerns. Respond in a timely manner to season ticket correspondence, inquiry forms and surveys. Perform various other tasks that may be assigned from time to time by the VP, Ticket Sales, Service and Operations and Director of Membership Services. Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Position requires routine face-to-face personal interaction with other Club personnel; therefore, many job responsibilities must be physically performed in the Club's offices on a regular basis and not in a telecommuting manner; provided, however, this position requires frequent and regular visits to current and prospective partner offices and elsewhere away from the Club's offices to present proposals and participate in follow-up meetings. Skills Required: Strong desire to provide highest level of customer service to all fans. Ability to motivate staff to deliver high level service and drive results. Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. Ability to prioritize and manage diverse and multiple projects with a high degree of accuracy. Effective verbal, written and interpersonal communications. Must be able to maintain confidential information. Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization. Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines. Ability to maintain confidential and/or proprietary information. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Proficiency in use of Microsoft Office software applications. Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Minimum three (3) years customer service management experience required. Title: Membership Services ManagerFLSA Status: ExemptDepartment: TicketingReports to: Director of Membership Services Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

The Houston Texans are in a season of growth and are seeking an individual for the position of Inside Sales Representative. Our Texans Teammate Habits:Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: The Houston Texans are seeking highly motivated and dedicated Inside Sales Representatives to join our team! The Houston Texans Inside Sales Program is focused on building the necessary skills and professional foundation to allow for successful sales and service careers in professional sports. Job Function (Duties & Responsibilities): Sell a full menu of ticket products for the Houston Texans, including (but not limited to) full and partial season ticket packages, group tickets, and premium hospitality products Generate new business through high-volume outbound calls, in-person meetings, and virtual presentations with assigned leads and self-prospected opportunities Consistently meet or exceed established activity and sales performance goals (calls, meetings, pipeline KPIs, and revenue) Develop strong relationships with clients through effective follow-up, referral generation, and a commitment to delivering exceptional customer service Upsell and cross-sell existing clients into larger packages, premium products, or group experiences Conduct sales appointments at NRG Stadium with the goal of closing new business and creating memorable experiences for prospects Consistently demonstrate self-leadership, accountability, and adherence to ticket sales best practices Accurately enter and maintain client data in Microsoft Dynamics CRM and Archtics ticketing system to ensure seamless information sharing and reporting Proactively manage and maintain a strong sales pipeline by prioritizing, organizing, and closing business effectively Uphold a high level of professionalism and customer service to all Houston Texans clients Demonstrate a positive, team-first attitude with a strong competitive drive to succeed Perform additional tasks and responsibilities as assigned by the Senior Manager of Group & Inside Sales or other departmental leadership Subject to reasonable accommodations, this position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Skills Required: High-energy level, self-motivation Willingness to engage in a high volume of outbound calls and sales efforts Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities Ability to maintain confidential and/or proprietary information Effective verbal and written communication skills Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization [and externally] Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines Proficiency in use of Microsoft Office software applications Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Physical Requirements: Occasional travel related to job duties and responsibilities. Must be able to talk, stand, walk, sit, drive, bend, squat, climb, twist and reach as necessary. Title: Inside Sales Representative FLSA Status: Non-Exempt Department: Ticketing Reports to: Senior Manager, Group & Inside Sales Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Houston Texans is looking for players who want to make an impact on the Team. We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world. Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume. The Houston Texans are in a season of growth. We are seeking an individual for the position of Parking Gate Agent (Gameday). Our Texans Teammate Habits: Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome The Texans CHARGE Be Champions in Every Way by Cultivating Excellence and Fearlessly Evolving Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to being champions in every way. Basic Function: Build a meaningful and lasting relationship with fans at Club gamedays and other events through consistent application of exceptional customer service. Collect parking fees and/or passes as fans enter the facility parking area. Duties/Responsibilities: Enforce all parking area guidelines to enhance Club fans' overall gameday experiences and Lone Star Sports and Entertainment (LSSE) events. Collect payment and issue parking tickets for cash parking events. Collect parking passes from fans at pre-paid parking events. Assist in the control of traffic in designated areas. Provide excellent customer service, with a positive attitude. Represent the Club as a source of information for fans on any Club gameday activity and LSSE events. Assume ownership in resolving customer service issues. Perform various other tasks that may be assigned from time to time by the Event Operations Coordinator. Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Skills Required: Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. Exhibit a fun, friendly customer service-oriented attitude and professional appearance at all times. Strong verbal and interpersonal skills with ability to communicate effectively with fans and other employees. Ability to comprehend verbal and written instructions. Ability and skill in operating cash register, receiving cash from customers and in conducting basic mathematical transactions. Ability to handle customers while providing high standards of efficiency, accuracy and consistency. Ability to effectively communicate to customers, clients and other employees of the organization in both one-on-one and small group situations. Ability to function successfully in a team environment. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Walking around and standing for prolonged periods of time in various Club premises in and around NRG Stadium and NRG Park as may be assigned. Education/Experience: High School Diploma or GED equivalent required. Previous customer service experience preferred. Title: Gameday - Parking Gate Agent FLSA Status: Part-Time, Non-Exempt Department: Operations and Logistics Reports to: Event Operations Coordinator Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

The Houston Texans are in a season of growth and are seeking an individual for the position of Account Executive, Business Development. Our Texans Teammate Habits: Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Prospects, qualifies, and serves the Houston B2B market with the expectation to increase Houston Texans ticket sales revenue through the sale of season and group ticket packages. Job Function (Duties & Responsibilities): Prospect, establish, research and close ticket packages through cold-calling, face-to-face appointments and networking. Leveraging primary focus on B2B client database to grow revenue from ticketing products. Prospecting, appointment setting, executing sales presentations in a face-to-face format, and closing sales. Conduct face to face sales appointments throughout Houston area in addition to hosting appointments at NRG Stadium. Accountable to certain levels of activity and production (calls, appointments, pipeline KPI's, and revenue). Strong self-leadership skills, holding themselves accountable to ticket sales best practices (daily prospecting, training, etc.). Consistently enter client data into CRM, Salesloft, and Archtics ticketing system to aid in information sharing between sales and other departments as well as enhancing the Houston Texans sales processes. Consistently maintain a strong and efficient sales pipeline and display the capability to manage a sales funnel effectively. Maintain high level of customer service to existing and new clients of the Houston Texans. Must possess an optimistic team-first attitude, as well as the competitive desire to be the best. Must possess both the personal and professional communication skills to conduct face to face presentations. Perform various other tasks that may be assigned from time to time by Sr. Director and Business Development. Focus Expectations: Primary - Consumer/Corporate Season Ticket Packages and Premium Packages Secondary - Consumer/Corporate Group Ticket Packages Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Skills Required: High-energy level, self-motivation Willingness to engage in a high volume of telemarketing and outside sales efforts. Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. Ability to prioritize and manage diverse and multiple projects with a high degree of accuracy. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Ability to maintain confidential and/or proprietary information. Effective verbal and written communication skills Strong interpersonal skills and the ability to develop solid working relationships at all levels across the organization and externally. Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines Proficiency in use of Microsoft Office software applications Proven success in creating and driving new business pipelines through LinkedIn Sales Navigator, ZoomInfo, and proactive prospecting strategies. Experience with Salesloft preferred, but not required. Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Minimum of one (1) year sales experience required. Physical Requirements: Occasional travel related to job duties and responsibilities. Must be able to lift and carry up to 10 lbs. Must be able to talk, stand, walk, sit, drive, bend, squat, climb, twist and reach as necessary. Title: Account Executive, Business Development FLSA Status: Exempt Department: Ticket Sales Reports to: Sr. Director of Business Development Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Are you a talented multitasker who loves interacting with people? We're looking for a positive and professional PART TIME receptionist to be the face of our local business. You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!

The Houston Texans are in a season of growth and are seeking an individual for the position of Senior Partnership Marketing Manager. Our Texans Teammate Habits:Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Strategically align partner contractual assets with partners' goals and business objectives. Formulate and strategically execute all fulfillment activities as provided in contractual agreements for assigned sponsorship accounts. Perform all departmental responsibilities for the management of partnership elements for all assigned partnership agreements. Lead efforts to assist team and provide partnerships with proof of performance metrics, reports and information as needed for partnership recaps. Assist sales team with assigned partnership account renewals as needed. Manage staff including hiring, performance management and completion of performance reviews to ensure success of direct reports. Oversee and strategically plan LSSE, tentpole Texas evens and additional partnership events year-round. Job Function (Duties & Responsibilities): Consult and communicate regularly with corporate partners on how to best align their allotted contractual elements (media, signage, digital, hospitality, etc.) to achieve designated sponsorship SMART goal objectives. Produce and lead comprehensive year-end recap report for assigned corporate sponsors and coordinate scheduling of presentation meetings with client representatives and appropriate Club staff. Ensure all provisions for partner benefits contained in corporate sponsorship agreements are fulfilled utilizing CRM including, but not limited to, signage, print, media, events, hospitality, and onsite activation. Ability to create policies and processes associated with internal collaboration and partnership asset fulfillment. Communicate effectively with assigned corporate sponsor clients regarding creative activation opportunities at upcoming Club events, initiatives and activities to add value to sponsorship. Manage all aspects of sponsor activation elements for assigned corporate sponsors at Club home games and marketing events as required. Participate with other Partnership Marketing personnel in handling special requests, promotions and value-added programs. Coordinate the execution of select sponsor game day benefits which may include client hospitality/entertainment and in game promotions. Oversee and execute partnership assets management for LSSE events including, but not limited to, leading communication, new opportunities and success for LSSE partnerships. Lead Texans Tentpole events, gifting and additional large events that arise throughout the year. Perform various other tasks that may be assigned from time to time by Senior Director of Partnership Marketing and/or Senior Vice President of Partnerships and Luxe. Position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Position requires routine face-to-face personal interaction with other Club personnel; therefore, many job responsibilities must be physically performed in the Club's offices on a regular basis and not in a telecommuting manner; provided, however, this position requires frequent and regular visits to current and prospective partner offices and elsewhere away from the Club's offices to present proposals and participate in follow-up meetings. Skills Required: Decision making capabilities with respect to duties and responsibilities including budget allocation and resource expenditure. Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high energy environment. Strong interpersonal skills. Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines. Ability to maintain confidential and/or proprietary information. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Proficiency in use of Microsoft Office software applications. Effectively perform all supervisory duties with responsibilities to include, but not limited to, hiring, assigning and prioritizing workload, managing day-to-day responsibilities, providing guidance, performance management, etc. Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Minimum of six (6) years experience in corporate partnerships required. Minimum of two (2) years management experience required. Title: Senior Partnership Marketing ManagerFLSA Status: ExemptDepartment: Partnership MarketingReports to: Senior Director of Partnership Marketing Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Houston Texans is looking for players who want to make an impact on the Team. We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world. Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume. The Houston Texans are seeking an individual for the position of Gate Ambassador - Gameday Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume. The Houston Texans are looking for players who want to make an impact on the Team. We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world. The Texans CHARGE Be Champions in Every Way by Cultivating Excellence and Fearlessly Evolving The Texans Teammate Habits: Dedication to the Team Be Adaptable Passion for Work Win with Integrity Own the Outcome Basic Function: Interact with guests at Texans and LSSE games/events to ensure the highest level of customer service is being provided during the entry process at stadium gates. Duties & Responsibilities: Available for all LSSE and Houston Texans games and events. Knowledge of the gameday ticketing system but not limited to proper knowledge of iPhone/Android and utilizing the Texans App/Account Manager. Assist guests with finding their tickets in the Texans app/account manager and anticipate guests needs/questions to be most efficient when entering the event. Be welcoming and friendly to all guests that come in. Exhibit a fun, friendly, guest service-oriented attitude and professional appearance; consistently providing exceptional customer service to all guests. Maintain a working knowledge of stadium operations and procedures to effectively assist with general questions. Perform various other tasks that may be assigned from time to time by the Guest Experience and Ticketing departments. Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Position requires routine face-to-face personal interaction with other Club personnel and fans at NRG Stadium and/or NRG Park during Houston Texans football games and other Club events; therefore, job responsibilities must be physically performed in the Club offices and/or at NRG Stadium/NRG Park as may be assigned and not in a telecommuting manner. Subject to reasonable accommodations, position requires face-to-face personal interaction with other Club personnel and fans at Houston Texans home games, at other Houston Texans sponsored events held in and around NRG Stadium and/or NRG Park and at other locations in the Houston metropolitan area; therefore, responsibilities must be physically performed at the designated location and not in a telecommuting manner.

The Houston Texans are in a season of growth, and are seeking an individual for the position of Director of Ticket Membership Services. Our Texans Teammate Habits:Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to being champions in every way. Basic Function: Help create and lead all service efforts for Houston Texans Season Ticket Members and Club Seat Season Ticket Members. Responsible for the long-term retention and growth of the full-season ticket membership base. Duties/Responsibilities: Assist with ticketing system user training and work with managers to ensure staff are effectively using the ticketing system and following sales/service guidelines and protocols. Responsible for developing and executing renewal plans for premium seating licenses (PSL's) and season ticket packages. Collaborate with Vice President in establishing and executing year-round service strategies for Season Ticket Members to achieve agreed-upon objectives. Responsible for the strategy and execution of Texans 365 Rewards Program. Collaborate with management relative to service efforts on gameday. Participate in all creative and operational aspects of Season Ticket Member service campaigns. Identify and capture additional revenue and referral opportunities throughout the year. Recruit, hire and train management level positions and Membership Service Advisors. Create and execute public facing events exclusively for Season Ticket Members. Establish weekly, monthly, and annual quotas for service staff. Manage the external communications platform for Season Ticket Members and develop protocols that support company-led direction for messaging, tone, frequency, and style. Perform various other tasks that may be assigned from time to time by Vice President, Ticket Sales, Service, and Operations. Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Skills Required: Proven ability to effectively lead, inspire and direct staff to engage in providing an exceptional level of customer service to all fans. Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. Effective verbal and written communication skills. Strong interpersonal skills and the ability to create and maintain solid working relationships at all levels across the organization and externally. Decision making capabilities with respect to duties and responsibilities including budget allocation and resource expenditure. Policy setting capabilities associated with the job's purpose and essential responsibilities. Ability to work independently with minimal direction to complete personal goals and as a team member in order to accomplish department goals. Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines. Ability to maintain confidential and/or proprietary information. Ability to work long, flexible hours including gamedays, evenings, weekends and holidays as required. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Proficiency in use of Microsoft Office software applications. Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Minimum five (5) years of sports industry experience preferred. Title: Director of Ticket Membership Services FLSA Status: Exempt Department: Ticketing Reports to: VP, Ticket Sales, Service, and Operations Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Description Are you a talented multitasker who loves interacting with people? We're looking for a positive and professional PART TIME receptionist to be the face of our local business. You'll welcome visitors, clients, and fellow employees, answer phone calls and emails, sort and deliver mail, schedule meetings, make travel arrangements, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today! Compensation: $14 per hour Responsibilities: Schedule appointments and ensure the business calendar is accurate and up-to-date Provide administrative support to other team members with data entry, paperwork, photocopying, etc. when needed Ensure the security of the building by having visitors follow necessary sign-in protocol Handle deliveries and manage incoming and outgoing mail Respond to incoming phone calls and emails and make sure the right people receive all important information Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information Qualifications: Well-versed in taking telephone calls and handling stressful situations Displays impeccable interpersonal, time management, organizational, and customer service skills Exhibits working knowledge of Microsoft Office and basic computer skills About Company Our mission is to create an environment where our customers can grow their businesses. Our company prides itself on providing world-class customer service and our family atmosphere. Come join a growing company that is looking to expand further. We offer: Health/vision/dental 401(k) Paid time off Outstanding company culture

The Houston Texans are in a season of growth and are seeking an individual for the position of Membership Services Advisor. Our Texans Teammate Habits: Dedication to the team Be adaptable Passion for work Win with integrity Own the outcome Culture: We attract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do. Basic Function: Responsible for providing exceptional customer service to all ticket holders of the Club's events at NRG Stadium. Support and oversee communications for a client book of 1500+ season ticket accounts. Job Function (Duties & Responsibilities): Deliver outstanding customer service and establish a relationship with Texans season ticket members. Guide members through the yearly season ticket renewal and seat relocation process. Answer inbound Texans service line phone calls while assisting customers with ticketing and game day questions. Troubleshoot day of event ticketing and seating issues alongside gameday staff. Make outbound phone calls and send emails/SMS messages to season ticket members to inquire about on field experiences, request payments and update members on stadium or operation changes. Follow up with all ticket members to ensure their visits to NRG Stadium events are enjoyable and free of issues. Manage customer service issues around all ticketing events, initiatives, and programs, including but not limited to Draft Day, Training Camp, Field Day, and other exclusive season ticket holder events. Visit season ticket members in person to deliver gifts and handle all concerns accordingly. Encourage season ticket members to respond to season ticket correspondences, inquiry forms and surveys in a timely manner. Assist with all mailing and invoicing projects as directed. Perform various other tasks that may be assigned from time to time by Ticketing departmental leadership. Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Texans personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner. Skills Required: Strong desire and ability to provide highest level of customer service to all fans. Working knowledge and prior work experience utilizing Ticketmaster, Archtics or other ticketing software. Proficiency in use of Microsoft Office software applications. Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment. Effective verbal and written communication skills. Strong interpersonal skills and the ability to create and maintain solid working relationships at all levels across the organization and externally. Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines. Ability to maintain confidential and/or proprietary information. Ability and internal drive to demonstrate a winning attitude and a strong work ethic in the performance of all job responsibilities. Education/Experience: Bachelor's degree from a four-year accredited college or university preferred. High School Diploma required. Prior sports industry experience preferred. Title: Membership Services AdvisorFLSA Status: Non-ExemptDepartment: TicketingReports to: Membership Services Manager Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible. If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.