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  • Director of Interior Planning, Design & Management

    Commonwealth of Massachusetts 4.7company rating

    Boston, MA jobs

    The Division of Capital Asset Management and Maintenance (DCAMM), which oversees over $2 billion in capital programs and projects, is responsible for capital planning, project delivery, property management, and real estate services for the Commonwealth. We are stewards of the Commonwealth's assets, which include 5.5 million square feet of state buildings. As an agency, we care for the people of our state and the future of our planet. We work with state agencies to create and manage forward-thinking, sustainable buildings to meet the needs of the Commonwealth's citizens and help achieve a zero-carbon future. We are partners with fellow agencies to help them meet their strategic needs with fiscally responsible building and real estate solutions. We support the growth of the Commonwealth's economy and actively engage with private sector partners to make it easier to do business with the Commonwealth. We work to expand access, opportunity, and equity to create more inclusive services, planning and outcomes for all the citizens of the Commonwealth. Position Summary Reporting to the Deputy Commissioner of Real Estate Management, The Director of Interior Planning, Design & Management is a key leadership position in DCAMM's Office of Real Estate, overseeing the planning, design, furnishing, and space management of Capital, Leased Facilities, and State-Owned Office Buildings across the Commonwealth. The Director leads a highly skilled team, manages complex interior furnishing procurement portfolios, and shapes sustainable design practices for public-sector workplaces. This is a critical role in enhancing the quality, functionality, and efficiency of government work environments statewide. Duties and Responsibilities Lead DCAMM's efforts relating to the planning, design, and furnishing of public-sector facilities and leased spaces including offices, higher ed, health care, corrections, and special-use buildings. This work includes project and program management; development of policy standards relating to design, furniture procurement, sustainability, and modern workplace design for state agencies; strategic management of state-owned office buildings; and applying new and emerging industry standards to state spaces. Manage a 12-person team in carrying out IPDM's assignments. Delegate projects based on workload, experience, and developmental opportunities. Meet regularly with each team member to review project progress, provide strategic guidance, address challenges, and ensure accountability. Lead regular team meetings to foster collaboration, transparency, and cross-project support. Provide coaching and mentoring for both technical skills and soft skills, including navigating agency politics and building professional relationships. Address employee performance issues as they arise. Serve as liaison between DCAMM and state agencies, and executive offices contacts. Promote collaboration across business units within DCAMM including real estate, construction, legal, and operations. Champion a service-oriented approach to working with client agencies. Mediate project conflicts and facilitate solutions that align with agency goals and user needs. Oversee procurements in compliance with state law, including state construction law; lead contract management and vendor negotiations; track and manage budgets, expenditures/cash flow, and project timelines; review and approve purchase orders and requisitions; oversee management of space data across all state-owned office buildings and leased sites statewide; ensure compliance with health and safety codes, ADA, and sustainability requirements; maintain institutional knowledge repositories including project histories, design standards, and SOPs. Preferred Qualifications Demonstrated success managing teams, multi-million dollar procurements, and complex stakeholder relationships. Deep knowledge of interior design principles, space planning, ADA/accessibility compliance, and workplace trends. Familiarity with public procurement practices and sustainability guidelines (LEED, WELL, or similar). Proficiency in project management tools and space planning software (e.g., AutoCAD, Revit, CAFM systems). Applicants must have at least seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which at least three (3) years must have been in a managerial capacity. Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Equal Opportunity Statements An Equal Opportunity / Affinitive Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Diversity, Equity, & Inclusion Office Contact If you have Diversity, Affinitive Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Nancy Daiute - ********** #J-18808-Ljbffr
    $114k-179k yearly est. 2d ago
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  • Chief Quality Officer

    Commonwealth of Massachusetts 4.7company rating

    Boston, MA jobs

    The Lemuel Shattuck Hospital, operated by the Massachusetts Department of Public Health (DPH), is seeking an experienced and skilled professional to serve as the Chief Quality Officer (CQO). The selected candidate must have experience in hospital quality/risk management and must be a Registered Nurse (RN) with a current license in Massachusetts. The CQO leads and guides the Senior Leadership team on regulatory requirements, quality, and patient safety, and builds collaborative relationships with Medical Staff, Operational Leaders, and the Public Health Hospital System (PHHS) team. The CQO reports to the Hospital CEO and to the System Quality Officer and manages the hospital Quality program as part of the PHHS Quality Program and Plan, including annual quality priorities, risk management, and regulatory reporting. The incumbent is the operational leader for the Quality Management Department, including oversight of Joint Commission Survey Readiness, Performance Improvement, Clinical Quality, Quality Data Management, Patient Advocacy, and HIPAA Privacy. Note: Must have a current license as a Registered Nurse in Massachusetts. Duties and Responsibilities Collaborates with hospital leaders to develop and implement the organization's quality and patient safety plan. Oversees the development, review, and revision of the hospital's Quality Improvement Plan. Evaluates operational structure and department processes to ensure alignment with effective quality programs. Leads the Quality Management department, including Infection Prevention and Control, and sets expectations for performance efficiency and effectiveness to achieve goals. Chairs and participates in committee meetings pertinent to quality and safety. Delegates responsibility and sets expectations for quality management staff, including timely responses to regulatory bodies such as The Joint Commission, CMS, DPH, and related divisions. Coordinates closely with clinical information technology and health information management to achieve organizational goals. Partners with hospital leadership and providers to achieve organizational goals, leading root cause analyses (RCAs) and failure modes and effects analyses (FMEAs) and debriefings. Recommends quality measures and coordinates the process of monitoring, measuring, and assessing patient care. Evaluates regulatory compliance for operational strategies and provides recommendations to maintain compliance. Serves as a resource for medical staff, clinicians, and other staff for quality improvement activities and education. Promotes a culture of safety, high reliability, patient and staff engagement, and an overall positive work environment for all employees. Assesses educational needs for staff and guides quality-related education; supports leadership for safety culture surveys. Qualifications Minimum Entrances Requirements: Applicants must have at least six (6) years of full-time or equivalent part-time professional, administrative, supervisory, or managerial experience in a related field and must possess current license/registration requirements. At least two (2) years must have been in a project management, supervisory, or managerial capacity. Substitutions are allowed as described below. Substitutions: I. A certificate in a relevant field may substitute for one (1) year of required experience. II. A Bachelor's degree may substitute for two (2) years of required experience. III. A Graduate degree or higher may substitute for three (3) years of required experience. IV. A Doctorate degree may substitute for four (4) years of required experience. Salary placement considers experience and education and alignment with the Human Resources Division's Hiring Guidelines. For bargaining unit positions, compensation follows the applicable collective bargaining agreement. Other Information When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits. This role requires compliance with Title 101 CMR 23.00, which includes vaccination requirements or mitigations; successful candidates will attest to vaccination status for COVID-19 and Influenza. Equal Opportunity Employer: The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law. We encourage applicants who meet the skills to apply. Official Title: Program Manager Specialist VII Location and Scheduling Primary Location: Administrative Services, Department of Public Health Schedule: Full-time Shift: Day Number of Openings: 1 Salary: 100,839.08 - 155,529.95 Yearly Contact If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: ************************ / ******************* - ************ Bargaining Unit: M99-Managers (EXE) Confidential: No Potentially Eligible for a Hybrid Work Schedule: No #J-18808-Ljbffr
    $108k-176k yearly est. 1d ago
  • Investment Banking Associate - Industrials (Baltimore, MD)

    Oppenheimer & Co Inc. 4.7company rating

    Baltimore, MD jobs

    Career Opportunities with Oppenheimer & Co. Inc. A great place to work. Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Investment Banking Associate - Industrials (Baltimore, MD) Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Our Investment Banking Team is committed to providing in-depth industry knowledge and delivering creative, market-based strategies to clients in all major industries, with a specific focus on Consumer and Retail, Energy, Financial Institutions, Healthcare, Industrial Growth and Services, Rental Services, Technology, Media and Communications as well as Transportation and Logistics. Our product groups include Equity Capital Markets, Debt Capital Markets and Restructuring and Special Situations Advisory. This combination of industry and product groups enables the firm to deliver advice, strategies and capital with a universal banking approach to our targeted client - high growth, entrepreneurial, middle market companies. Job Description Our Investment Banking department is actively looking for an Associate to join the Industrial & Rental Services Group in our Baltimore office. Associates serve as critical members of the team, working directly with both Senior and Junior Bankers of all levels on pitches and engagements. The Associate will be given significant responsibility in transaction execution. Responsibilities: Researching industry sectors Assessing comparable companies, precedent transactions and potential investors/buyers Preparing and reviewing complex financial analyses and models Crafting detailed investment memorandums, presentations and pitches Coordinating group efforts for pitch and transaction related activity Presenting materials internally to senior bankers and externally to clients of the firm Training and mentoring Analysts within the team Qualifications: 2-4 years' experience in investment banking, industrial and/or rental services experience a plus Successful candidates must have particularly strong quantitative, writing and interpersonal skills Elevated attention to detail and consistency in work product Strong work ethic and team player Organized and proactive Dealogic, CapIQ, Bloomberg and MS Office suite knowledge strongly preferred FINRA Registrations: Series 63, 79 licenses and Securities Industry Essentials (SIE) Exam required at time of hiring or shortly thereafter We take a very team-oriented approach to investment banking, and therefore, also focus on team chemistry in our hiring process. Compensation: This salary range is specific to the City of Baltimore and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $150,000.00 - $170,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus. Oppenheimer & Co. Inc. offers a comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits. Oppenheimer & Co. Inc. offers paid family medical leave and disability benefits to eligible employees where required by applicable law. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. #J-18808-Ljbffr
    $150k-170k yearly 4d ago
  • Vice President, B2B Marketing

    Mastercard 4.7company rating

    Boston, MA jobs

    Vice President, B2B Marketing page is loaded## Vice President, B2B Marketinglocations: Purchase, New York: Boston, Massachusetts (225 Franklin St): Miami, Florida: Arlington, Virginiatime type: Full timeposted on: Posted Yesterdayjob requisition id: R-265304**Our Purpose***Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.***Title and Summary**### Vice President, B2B Marketing### Overview The Vice President of Insights & Intelligence Portfolio Marketing is responsible for driving growth, adoption, and customer engagement for Mastercard's I&I portfolio. Acting as the ‘mini CMO,' this leader shapes and executes marketing strategies aligned with the 2026 Services strategy, partnering closely with Product, Strategy, Commercialization, and Services Marketing to deliver differentiated value across geographies, customer segments, and go-to-market channels. Key Responsibilities Strategic Portfolio Leadership • Transform I&I marketing from fragmented product-level efforts to a unified, scalable, customer-centric approach. • Develop and execute data-driven marketing strategies to accelerate portfolio growth. • Champion a unified story for I&I, ensuring consistent messaging across products, channels, and functions. • Drive awareness and engagement through multi-channel marketing plans targeting C-suite, decision makers, and user personas. • Activate demand by improving conversion within existing funnels and opening new revenue routes through partner and network motions. • Lead a team of product marketers to establish foundational marketing strategy, including audience definition, value positioning, campaign design, and product prioritization. Team & Stakeholder Leadership • Lead and inspire a geographically and functionally diverse team, fostering high performance, innovation, and continuous improvement. • Build team capabilities in stakeholder communication, business alignment, and visibility of marketing impact. • Provide clear direction, feedback, and professional development opportunities. Market Expertise & Influence • Serve as the expert on buyer personas, competitive landscape, and strategic GTM motions, building use-case narratives and driving the portfolio's shift towards buyer-based, AI and API-first solutions. • Influence cross-functional teams and regional leaders to drive adoption and sales, leveraging insights to inform strategy and execution. Performance Management & Measurement • Deliver regular updates on marketing performance, ROI, and market trends, providing actionable recommendations. • Develop and implement measurement frameworks aligning marketing impact with revenue mechanics. • Lead monthly business reviews, offering a holistic view of marketing impact and sales enablement. Collaboration & Cross-Functional Alignment • Act as the central liaison for integrated portfolio marketing, building strong relationships across Communications, Product, Sales, Partner, Digital, Field, and Customer Marketing teams. • Partner with Services Marketing, Communications, and IMC to launch Tier 1/Big Bet activations and unified narratives. • Ensure seamless communication and alignment of objectives, driving unified marketing strategies. • Develop standardized sales enablement tools and training programs. • Collaborate with channel partners to maximize impact at key events. Innovation & Future-Readiness • Prepare for business evolution by developing scalable marketing systems supporting network-led and self-service models, including embedded use cases, API developer marketing, and agentic consulting. • Operationalize self-service GTM and support transition to platform-based, AI-enabled solutions. • Build and launch a thought leadership engine in partnership with global Advisors and consulting. Requirements • 10+ years in B2B Product Marketing and GTM roles, ideally with SaaS experience and knowledge of Financial Institutions and Retail segments. • Proven success in large, complex matrix organizations and high-growth, customer-centric teams. • Deep understanding of B2B positioning, demand generation, and funnel management. • Experience managing and/or co-owning product/portfolio P&L in a growth business. • Demonstrated team leadership, including managing managers and building high-performing teams. • Exceptional communication, collaboration, and stakeholder management skills. • Ability to prioritize and manage multiple projects in a fast-paced environment. Preferred Qualifications • Experience in marketing, consulting, and SaaS industry. • Experience partnering with major account sales teams. • MBA or advanced degree in marketing or related field.### Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable\_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.### **Corporate Security Responsibility**All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:* Abide by Mastercard's security policies and practices;* Ensure the confidentiality and integrity of the information being accessed;* Report any suspected information security violation or breach, and* Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.### In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.**Pay Ranges**Purchase, New York: $217,000 - $359,000 USD### Arlington, Virginia: #J-18808-Ljbffr
    $217k-359k yearly 1d ago
  • Office Assistant

    Acquisition Group 3.8company rating

    Santa Ana, CA jobs

    Office Assistant / Errand Runner Job Description Job Brief: An Office Assistant/ Errand Runner is responsible for performing a range of clerical and administrative tasks to support daily operations in an office setting. An Office Assistant is responsible for keeping the office supplied and organized, and assisting managers with their daily tasks, as assigned. To fulfill these duties, this assistant will need to frequently run errands. The ideal candidate will be hard-working, professional, able to undertake a variety of office support tasks, and work diligently under pressure. Training for office tasks will be provided. Currently looking for an employee with daytime and some weekend availability. Responsibilities: Running Errands, such as bank deposits, shopping - ranging from groceries to electronic supplies -, picking up and dropping off documents and supplies for company executives. May occasionally drive executives to airports or meetings. General office duties, such as answering and managing phone calls, copying, scanning, and filing. Opening and closing procedures for the office, such as filling paper in the printer and fax machines, minor cleaning, refilling supplies for office staff (i.e. staplers, pens, highlighters), watering plants, putting away dishes, etc. Internet research for purchasing office supplies. Monitor level of supplies and handle shortages. Perform receptionist duties when needed. Maintaining confidentiality in all aspects of company information. Other duties as required. Requirements and skills Good work ethic Valid driver's license Working knowledge of office equipment Excellent organizational and time management skills The abilities to anticipate needs, to be resourceful, and to be responsive are important Dependable, dedicated, resourceful Ability to work independently Familiarity with office gadgets and applications (e.g. Windows, MS Office, scanners, copy machines, etc. . . .) Education: Currently attending a college/university Job Types: Part-time Salary: $17.00 - $17.50 per hour Benefits: Health insurance Paid time off Professional development assistance Schedule: 4 hour shift 8 hour shift Weekend availability Ability to commute: Santa Ana, CA 92707
    $17-17.5 hourly 1d ago
  • Senior Lead AI Engineer

    Capital One National Association 4.7company rating

    San Francisco, CA jobs

    At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real‑time, personalized customer experiences. Our investments in technology infrastructure and world‑class talent-along with our deep experience in machine learning-position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world‑class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high‑performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand‑in‑hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross‑functional team of engineers, research scientists, technical program managers, and product managers to deliver AI‑powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state‑of‑the‑art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. At least 6 years of experience programming with Python, Go, Scala, or Java. Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g., AWS, Google Cloud, Azure, or equivalent private cloud). Experience designing, developing, integrating, delivering, and supporting complex AI systems. Demonstrated ability to lead and mentor an engineering team and influence cross‑functional stakeholders. Experience developing AI and ML algorithms or technologies (e.g., LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang. Experience developing and applying state‑of‑the‑art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost. Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production. Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers. Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr. Lead AI Engineer New York, NY: $245,900 - $280,600 for Sr. Lead AI Engineer San Francisco, CA: $245,900 - $280,600 for Sr. Lead AI Engineer San Jose, CA: $245,900 - $280,600 for Sr. Lead AI Engineer Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. For technical support or questions about Capital One's recruiting process, please email **********************. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. #J-18808-Ljbffr
    $245.9k-280.6k yearly 4d ago
  • Director, Assistant General Counsel - Business Core

    Capital One National Association 4.7company rating

    McLean, VA jobs

    Director, Assistant General Counsel - Business Core About the Role We're looking for an experienced and collaborative legal leader to join our growing TechReg Legal team. This is a unique opportunity to act as the lead legal partner for the Business Core tower of our Customer Identity and Core team (CIC). The CIC team is responsible for managing the enterprise system of record for over millions of customers, both consumers and businesses, enabling access to the company's digital experiences and protecting critical customer account information at the highest level of security. We are always evolving the way we serve our small business and commercial customers, and this role is at the forefront of that work. You'll partner closely with our Product, Engineering, and Design teams, providing clear, practical legal advice that helps us innovate while navigating a complex regulatory landscape. You'll work on everything from product counseling to managing issues and events. What you'll do Be a strategic thought partner and advisor: Provide proactive, business‑minded legal advice to our senior product leaders on the evolution of our Business Core. You'll also be something of an investigator: you'll work on projects that unite our many lines of business, so you'll drill down into how we do what we do, and why we do what we do, so we can build a better way. You'll understand the business' objectives, understand the full landscape and context of the applicable law, and work through unchartered territory as you apply the law to business initiatives. Translate the law: Act as the subject matter expert on a wide range of regulatory issues. You'll need to understand the law and work with our regulatory subject matter experts on novel issues, understand the business and their customers (e.g., small business, commercial), understand the technology, and put them all together as a trusted business advisor. You'll translate between business intent, regulatory requirements, legal guardrails, best practices, etc. You won't need to know everything about everything, but you'll need to know a little about a lot, and know how to communicate legal requirements to the business, and business requirements to legal subject matter experts. Quarterback: You are the Legal point person for your area. You have a defined scope, but aren't stuck in a box. You own the legal issues, including drafting product terms, reviewing marketing collateral, and interfacing with business leaders. Don't worry though, you'll have plenty of support from the rest of your Legal Team. We problem solve together. Build scalable solutions: Help build processes, playbooks, and training materials that enable our product teams and stakeholders to move quickly and confidently. Some examples of tasks you would be responsible for: Reviewing product feature changes for regulatory compliance issues by meeting with business partners to better understand the feature, identifying legal obligations or risks, and providing recommendations to manage legal risk, e.g., revising user‑facing content, drafting product terms and disclosures, and assisting with strategic partnership integrations. Performing legal research on the application of existing and new laws to novel implementations of technology, developing legal theories when applying the law to complex use cases, and using your knowledge and expertise to influence business strategy and decisions. Who you are You are an intellectually curious, proactive, business‑oriented legal professional who thrives in a fast‑paced environment. You're comfortable being the go‑to expert on complex legal topics and can break down intricate legal concepts into simple terms. You have a passion for technology, a desire to own your work, and a collaborative spirit. You are familiar with the nuances of the B2B space, and have an ability and desire to learn new areas of law. Basic Qualifications Juris Doctor from an accredited law school Active member in good standing of at least one state bar At least 5 years of experience as an attorney in a law firm environment, at a government agency, as a military judge advocate, or as in‑house counsel At least 5 years of experience in a small business or commercial law practice Preferred Qualifications 8+ years of experience as a practicing attorney focused on small business or commercial law practice 8+ years of experience in an in‑house counsel role or combined experience at a law firm and in‑house counsel, supporting e‑commerce, mobile apps, payments or software products and/or agreements Strong written and oral communication skills Ability to build strong relationships across teams. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates spend 3 days per week in‑person at one of our offices listed on this job posting. Fridays are enterprise‑wide virtual work days. Monday, Tuesday, Wednesday and Thursday are options for in‑person days for associates to spend time together working in our beautifully‑designed team areas. The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $226,000 - $257,900 for Director, Asst General Counsel Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state and local laws and regulations regarding criminal background inquiries. For technical support or questions about Capital One's recruiting process, please send an email to **********************. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). #J-18808-Ljbffr
    $226k-257.9k yearly 4d ago
  • Distinguished Engineer - AirKey

    Capital One 4.7company rating

    San Francisco, CA jobs

    * Articulate and evangelize a bold technical vision for your domain* Decompose complex problems into practical and operational solutions* Ensure the quality of technical design and implementation* Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability* Continue learning and injecting advanced technical knowledge into our community* Handle several projects simultaneously, balancing your time to maximize impact* Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community* Bachelor's Degree* At least 7 years of experience in General software Software engineering and solution architecture* At least 7 years of experience with cloud native technologies (Amazon Web Services, Microsoft Azure, Google Cloud)* At least 7 years of experience with building solutions on Distributed Networks* Bachelor's or Masters' Degree in Computer Science or related field* 10+ years of experience in software engineering or software development* 7+ years of experience with public cloud providers (Amazon Web Services, Google Cloud Platform, Microsoft Azure)* 7+ years of experience in modernizing technology stacks* 5+ years of experience in Agile practices* 2+ years of experience in Fintech or a startup Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr
    $98k-133k yearly est. 3d ago
  • Principal Associate, Horizontal HR Business Partner - Premium Products & Experience

    Capital One 4.7company rating

    McLean, VA jobs

    ## Principal Associate, Horizontal HR Business Partner - Premium Products & Experience* In partnership with the PPX HRBP team, proactively builds talent strategies, products, and tools to serve the growing needs of the business, people and health of the organization* Leverage HR data systems such as Workday, People Data Hub, Talent Development Tool, etc. to support HRBPs* Complete reporting as a part of key Talent Management/Performance Management/All Associate Survey processes and other key process initiatives (such as Development Investment Programs, ie DIPs)* Understands and advises on what data will answer the problem statement and provide customized reporting as needed for other requests, i.e. headcount, attrition tracking, people leadership, etc as needed, with the ability to not only pull data but to develop appropriate visualizations to tell the story* Partner with Talent and Performance Management Champions to proactively design and execute the annual talent and performance calendar of activities, taking the lead on reporting and project management to ensure successful cycles* Prepare All Associate Survey summary materials (deck and/or Google Sheets) for business leaders as needed, to include analyzing data for key survey themes and insights* Prepare for, audit and manage the semi-annual promotion process* Understand processes, roles, responsibilities and deadlines to ensure well managed HR processes and focus on continuous improvement* Partner with the PPX HRBP Leads and other Horizontal HR Partners to drive best-in class HR experiences for our associates* Solid analytical and problem solving skills and ability to translate metrics, research, and trends into insights and recommendations* Ability to ‘dive deep' and build subject matter expertise in key HR programs and processes* Help draw the line in central vs local solutions* Strong organizational skills and follow-through* Meticulous attention to detail* Strong communication and storytelling skills (verbal and written)* High degree of ownership, autonomy and strategic thinking in relation to Horizontal deliverables* High School Diploma, GED or equivalent certification* At least 2 years of experience in Human Resources* At least 2 years of experience in Project or Process Management* At least 1 year of experience with data management and reporting* At least 1 year of client facing experience, consulting experience OR a combination* At least 1 year of experience with Google Slides, Docs, and Sheets* Bachelor's Degree* Professional Human Resources Certification or Project Management Professional Certification* 3+ years of experience in Human Resources* 3+ years of experience in Project or Process Management* 2+ years of client facing experience, consulting experience OR a combination* Strong judgment and ability to balance the needs of the organization, leaders and associates Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr
    $85k-108k yearly est. 3d ago
  • Personal Banker II

    Needham Bank 3.8company rating

    Dedham, MA jobs

    Job Level : Any Level of Education : Job Type : Full-Time/Regular Date Updated : 11/20/2025 Years of Experience : Any Starting Date : Invalid Date Salary : $0 Job Summary: Proficiently perform teller function processing transactions with accuracy and balance according to the Bank's standards, procedures and policies. Broaden customer relationships by providing account solutions to customer needs and requests, through account opening and maintenance activities. Be a passionate advocate of Needham Bank, demonstrating its core values within the community. ESSENTIAL DUTIES & RESPONSIBILITIES Perform all Personal Banker I duties: Demonstrate awareness, commitment and dedication to servicing and building customer relationship Gain full knowledge of the products and services offered by the Bank Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services Responsible for operational compliance and adherence to bank policies and procedures Gain full understanding and knowledge of the teller function Consistently deliver exceptional customer service Research and analyze data in order to resolve more complex customer problems. Answer customer questions with accounts and transactions and explore ways to resolve difficult issues Develop and maintain knowledge of products and services; stay abreast of changes and anticipate which products and services may benefit customers in order to communicate offerings Assists in training and development of tellers and personal bankers; communicates with bank Retail Trainer and participates in assigned training activities Assists and acts as backup to Assistant Branch Manager, Teller Manager, or Head Teller as needed Perform additional duties as requested, needed or assigned Experience and Skills JOB REQUIREMENTS Knowledge required for Personal Banker I role: Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings Ability to lift 30 pounds Basic knowledge of keyboard and computer skills Ability to perform basic arithmetic operations with the use of a calculator Must have basic business acumen and professionalism Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated Must have reliable transportation Fluent in written and verbal English Willing to become a Notary Public in MA Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing) EDUCATION & EXPERIENCE High School Diploma or GED Two plus years of teller or cash handling experience with accurate balancing record Customer service experience and/or sales experience preferred Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. PAY RANGE: $22.57 - $29.35 - hourly The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
    $22.6-29.4 hourly 1d ago
  • Marketing Coordinator

    Needham Bank 3.8company rating

    Wellesley, MA jobs

    Job Level : Any Level of Education : Job Type : Full-Time/Regular Date Updated : 01/12/2026 Years of Experience : Any Starting Date : Invalid Date Salary : $0 The Marketing Coordinator supports the execution of marketing initiatives across the organization by managing projects, coordinating vendors, and providing operational, analytical, and administrative support to the Marketing Department. This role works closely with internal teams and external partners to ensure marketing programs are delivered on time, within budget, and aligned with brand standards. The Marketing Coordinator also supports research, events, internal communications, and digital content while assisting Marketing leadership with day-to-day activities and special projects. ESSENTIAL DUTIES & RESPONSIBILITIES Manage assigned marketing projects from initiation through completion, ensuring timelines, budgets, and strategic objectives are met. Assist with budget tracking, invoice processing, accrual projections, and vendor pre-billing in coordination with Finance and Accounts Payable. Serve as a key liaison with external vendors for signage, print, promotional items, merchandise, fulfillment, and event materials. Conduct preliminary marketing research, competitive analysis, and market monitoring; report on competitor products and promotions as they arise. Support customer, prospect, and employee survey programs. Support brand consistency across all marketing channels and materials. Assist with drafting presentations and internal communications. Contribute to the management and maintenance of the bank's intranet site, including writing, updating, and organizing content. Contribute to the planning and coordination of bank events, including internal, customer-facing, and community events. Represent the bank in the community and assist with outreach and engagement initiatives. Provide administrative support to the Marketing Department, including documentation, scheduling, and coordination. Assist the SVP of Marketing with research projects and day-to-day marketing activities. Perform additional duties as assigned or required. The position can be based out of either our Wellesley, MA or Portsmouth, NH location. Experience and Skills JOB REQUIREMENTS Ability to perform job functions independently or with limited supervision and work effectively either on own or as part of a team Driven to expand marketing knowledge and related skillsets Understanding of marketing, branding, and sales strategies Excellent listening, verbal, written, and presentation communication skills Strong project management and organizational skills Solid writing skills. Graphic design skills a plus Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the Bank and demonstrate highest levels of customer service and discretion when dealing with the public Ability to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace Ability to effectively handle multiple, simultaneous, and changing priorities Capable of exercising highest level of discretion on both internal and external confidential matters Ability to focus on detail and verify accuracy of numbers and text Project a professional image to maintain credibility with customers and team members Strong working knowledge of MS Office products, especially powerpoint and Excel. Experience with Adobe Creative Suite Must comply with all Bank policies and procedures, and all applicable laws and regulations Ability to adhere to Needham Bank's Core Values including Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn and Do the Right Thing EDUCATION & EXPERIENCE Bachelor's degree or 2+ years' concentration in marketing, communications, business or related experience High level of proficiency in Internet marketing concepts & practices, including the ability to conceptualize user navigation/flow through new online services Must possess knowledge of analytics and user experience, website development and management, and direct mail required Experience with design/creative software WORKING CONDITIONS/PHYSICAL DEMANDS Normal business office environment Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary Must be able to work extended hours whenever required or requested by management Must be capable of regular, reliable and timely attendance Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. PAY RANGE: $25.73 - $33.45 - hourly The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
    $25.7-33.5 hourly 3d ago
  • Branch Supervisor

    Needham Bank 3.8company rating

    Needham, MA jobs

    Job Level : Management Level of Education : BA/BS Job Type : Full-Time/Regular Date Updated : 12/15/2025 Years of Experience : 2 - 5 Years Starting Date : Invalid Date Salary : $0 Job Summary: Responsible for the effective management of branch staff and oversee all aspects of branch operations security and compliance in absence of Manager. Oversee the sales, service, operational efficiency, risk, internal control and personnel management activities to meet bank objectives for the branch. Perform customer service such as opening new accounts, establishing direct deposit accounts, opening retirement accounts, and assisting customers with queries concerning the bank's products and services according to the Bank's standards, procedures and policies. Increase the Bank's market share by maximizing sales and referral opportunities through relationship management and business developments efforts. Qualifications: To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. This document is not intended to be an exhaustive list of all essential duties required. Reasonable accommodations, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES Promote and ensure best-in-class customer experience through consistent and effective coaching/development of branch staff Ensure branch employees adhere to the standard of owning all inquiries and replying with 24 hours. Manage branch staff ensuring that appropriate bank policy and procedures are followed in all aspects of branch operations, security and compliance; ensure efficient daily operation of the branch Manage as well as execute the process of assisting customers with issues and/or questions relating to their accounts, including the establishment of new account and services. Provide a complete range of customer services at the bank, including opening new accounts, explaining available bank products and services, and gathering customer information to process new and existing accounts Implement consistent consultative selling practices on a daily basis Monitor branch activities for compliance with BSA and AML, reporting appropriate items to BSA Officer Maintain an environment that fosters teamwork Contribute to performance evaluations, counsel/discipline employees when needed; coordinate branch staff training when needed Oversee daily ATM settlement, safe deposit box program, where applicable; and daily distribution of daily tasks when applicable. Maintain a positive and professional image of the bank, promoting good-will by being an active member of the community Assist in the on the job training of new branch colleagues Perform additional duties as requested, needed or assigned Experience and Skills JOB REQUIREMENTS Ability to supervise, monitor and evaluate the work of others Highly motivated and experienced managing multiple direct reports Fluent in written and verbal English communication skills Demonstrate and promote high ethical standards and behaviors Participation in community organizations and events required Ability to build strong relationships across the organization, exceed customer expectations, adapt to change and lift 30 pounds Must have reliable transportation ; must be flexible and able to adapt to new job locations and re-assignments as directed Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings. May include providing coverage at other locations, as necessary. Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing) EDUCATION & EXPERIENCE Bachelor's degree highly desired or equivalent experience/combined education required Banking industry experience highly preferred Three to five years of previous experience as a customer service representative in order to assist branch retail staff Extensive background in bank operating policies and procedures, banking regulations (state and federal), employee development and public relations Proficient in Microsoft Office WORKING CONDITIONS/PHYSICAL DEMANDS Normal business office environment Ability to lift 30 pounds. PAY RANGE: $60,690.83 - $78,898.08/year The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
    $60.7k-78.9k yearly 1d ago
  • Director, Determination of Need Program

    Commonwealth of Massachusetts 4.7company rating

    Boston, MA jobs

    Director, Determination of Need Program (2600004W) The Bureau of Health Care Safety and Quality (BHCSQ) is seeking an experienced and skilled administrator to serve as the Director of the Determination of Need (DoN) Program. The Director oversees all elements of the application review process. Works with the DoN Application Manager and program staff to develop and review applications presented for DoN that include, but are not limited to, significant capital expenditures, major changes in service, transfers of ownership, original licensure of health care facilities, and DoN-required services and technologies. The purpose and objective of DoN is “to encourage competition and the development of innovative health delivery methods and population health strategies within the health care delivery system to ensure that resources will be made reasonably and equitably available to every person within the Commonwealth at the lowest reasonable aggregate cost advancing the Commonwealth's goals for cost containment, improved public health outcomes, and delivery system transformation”. The Director is responsible for and coordinates day-to-day operations of the DoN Program. The Director should have experience in and/or possess an understanding of competition within the health care industry; deep understanding of population health and impact to health status and outcomes; and the development of industry trends and innovative health delivery methods. Duties and Responsibilities (these duties are a general summary and not all inclusive): Leadership and management of the DoN program and its staff. Ability to objectively and critically assess project proposal strength and viability from complex financial, operational and community value-based perspectives. Presents application recommendations to the Department of Public Health's (DPH) regulatory body, the Public Health Council (PHC), in monthly public meetings. Prepares and delivers presentations on complex regulation changes or updated DoN Program guidelines, ensuring information is understandable, logical and compelling. Uses strong communication skills and diplomacy, to build relationships and meet with relevant stakeholders to advance the mission of DPH and the DoN Program. Oversees reporting by facilities and entities with approved projects to ensure compliance with commitments made to and conditions of the DoN Program. Leads BHCSQ's efforts in completing a comprehensive review of DoN sub-regulatory guidelines, engages internal and external stakeholders in completing review, development, and release of updated guidelines for the review of DoN applications. Preferred Qualifications: Seven years' experience in health care and/or government. Three years of management experience. Advanced degree in public health, health care administration, or other related fields. Strong knowledge of Massachusetts health care and public policy. Able to understand and articulate a wide range of health care issues. Exceptional program management, communication, strategic planning, and interpersonal skills. Excellent speaking and analytical skills. Ability to analyze and succinctly articulate difficult and often complex and political situations in an effective manner. Skillful writer and editor with meticulous attention to detail. Ability to effectively communicate with the public and the media, including making public presentations and answering difficult questions in high visibility situations. Skilled in problem solving, consensus building, diplomacy, conflict resolution and team building. Capacity to identify risks and develop and apply logical and effective mitigation strategies. Ability to balance competing policies and interests. Ability to think clearly and perform effectively under stress and adversity. About the Department of Public Health: The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth. We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities. DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems. More information can be found at: MA Department of Public Health A tax & background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at ************** Ext. 4 MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) six (6) years of full‑time or, equivalent part‑time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non‑management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. An Equal Opportunity / Affymate Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‑select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. If you have Diversity, Affymate Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Sandra Semedo/************************ - ********** Bargaining Unit : M99-Managers (EXE) Confidential : No Potentially Eligible for a Hybrid Work Schedule : Yes Primary Location: United States-Massachusetts-Boston-250 Washington Street Job: Administrative Services Agency: Department of Public Health Schedule: Full‑time Shift: Day Job Posting: Jan 9, 2026, 8:26:14 PM Number of Openings: 1 Salary: 109,765.96 - 169,628.22 Yearly #J-18808-Ljbffr
    $69k-113k yearly est. 20h ago
  • Sr. Director, Technical Program Management (eData)

    Capital One 4.7company rating

    San Francisco, CA jobs

    * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle* Experience building and leading a world-class team of technical program managers with a mission to power real-time, intelligent experiences for our customers and associates* Lead technology focused discussions with senior leadership by providing valuable insights and recommendations that guide technology-based decisions* Exceptional communication and collaboration skills* Excellent problem solving and influencing skills* A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker* Experienced TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice* Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives* Deep focus on execution, follow-through, accountability, and results* Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.* Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners* At least 9 years of experience in technical program management* Bachelor's degree* 9+ years of experience designing and building data-intensive solutions using distributed computing.* 5+ years of experience in building distributed systems & highly available services using cloud computing services / architecture. Preferably using AWS.* 5+ years experience building on high-scale, low-latency data platforms* 5+ years of experience with Agile delivery* 5+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact* Experience in building systems & solutions within a highly regulated environment* Bachelor's degree in a related technical field (Computer Science, Software Engineering)* *ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents** MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr
    $129k-165k yearly est. 1d ago
  • Member Service Representative (Part-Time) - Mission Viejo

    Navy Federal Credit Union 4.7company rating

    Mission Viejo, CA jobs

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 28201 Marguerite Prkwy Ste 14, MIssion Viejo, California 92692 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $34k-42k yearly est. 1d ago
  • Teller Manager

    Needham Bank 3.8company rating

    Needham, MA jobs

    Job Level : Mid Career (2+ years) Level of Education : High School/GED Job Type : Full-Time/Regular Date Updated : 01/07/2026 Years of Experience : Up to 2 Years Starting Date : Invalid Date Salary : $0 Job Summary: Promote and ensure first class customer service through consistent and effective coaching and development of teller staff. Maintain an environment that fosters teller's teamwork and supports an individual's professional development. Organize and facilitate internal teller meetings to ensure effective communication of pertinent aspects of the bank. Ensure branch safety and soundness through adherence to audit, regulatory and procedural guidelines. Perform compliance, procedural and control audits in the retail teller area. Responsible for Bank Secrecy Act training and compliance at the teller level. Qualifications: To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. This document is not intended to be an exhaustive list of all essential duties required. Reasonable accommodations, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES Manages teller team ensuring that appropriate Bank policy and procedures are followed in all aspects of teller operations, security, and compliance.Completes all teller team staffing schedules. Completes all reports in a timely manner as required. Ensures efficient daily operation of the branch. Oversees daily ATM settlement, under dual control. Performs additional responsibilities as directed by Bank Management. Monitors branch activities for compliance with BSA and AML, reporting appropriate items to BSA Officer. Oversees daily distribution of daily tasks when applicable. Ensures that the tellers are performing their duties in accordance with policy. Serves as resource to customer service representatives and teller teams. Perform additional duties as requested, needed or assigned Experience and Skills JOB REQUIREMENTS Full knowledge of the products and services offered by the bank Knowledge of department support structures, resources and personnel Ability to work a flexible schedule based on the hours of operation of the bank, including Saturday mornings, ability to lift 30 pounds Ability to build strong relationships and alliances across the organization, ability to adapt to change, ability to multi-task, reliable and highly motivated Must have reliable transportation, must be flexible and able to adapt to new job locations and re-assignments as directed Fluent in written and verbal English communication skills Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing) EDUCATION & EXPERIENCE High School Diploma, or GED required One to two years of job-related experience, including formal teller and new accounts training Must have recent customer service and sales experience particularly in cross-marketing products and services Superior customer service skills, exceed customers' expectations Educated in banking regulations and laws Excellent interpersonal and supervisory skills Excellent knowledge of computer and keyboard skills PAY RANGE: $25.73 - $33.45 - hourly The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
    $25.7-33.5 hourly 1d ago
  • Contracts Attorney

    Needham Bank 3.8company rating

    Wellesley, MA jobs

    Job Level : Any Level of Education : Job Type : Full-Time/Regular Date Updated : 12/23/2025 Years of Experience : Any Starting Date : Invalid Date Salary : $0 We are seeking a detail-oriented and experienced Contracts Attorney to join our legal team. In this role, you will be responsible for reviewing, drafting, negotiating, and managing a wide variety of contracts including Master Services Agreements (MSAs), Statements of Work (SOWs), Software-as-a-Service (SaaS) agreements, and consulting agreements. You will play a key role in helping ensure contract terms meet legal, regulatory, policy and business requirements. Working under the guidance of the General Counsel, you will assist with streamlining contracting processes, implementing and finalizing standard templates, and supporting cross-functional teams across the bank. Success in this role requires creating contract documentation and engaging in vendor negotiations and discussions with business team members that balances the legal risk with the business needs of the Bank, keeping in mind the contract and vendor risks. In addition to managing contracts, you will work with vendor management on contract lifecycle matters that involve legal, including monitoring contract expiration dates, assuring risk assessments are complete where applicable, applicable due diligence other applicable vendor matters. ESSENTIAL DUTIES & RESPONSIBILITIES Manage the legal redlining and negotiation of each vendor contract (either alone or with others) to bring contract to timely resolution. Help implement standardized processes, templates, and guidelines to streamline contract negotiation workflows. Serve as an advisor to the General Counsel and other senior leaders on contracts matters. Conduct legal research and provide support on special projects related to vendor risk, compliance, and contract management. Strong attention to detail, ability to manage multiple priorities on tight timelines. Excellent written and verbal communication skills. Provide legal advice and guidance, and collaborate with other internal stakeholders on contractual rights, obligations, and risks. Assist with contract lifecycle management, including organization, tracking, renewal, and termination processes. Responsible for drafting, negotiating, and reviewing legal documents such as new and amendment contracts. Work with Legal Contract Administrator regarding maintaining the electronic contract administration database. Provide weekly status updates to the General Counsel and Vendor Management of all ongoing contracts. Work with other stakeholders to grow our Vendor Management software system. Assist General Counsel or other legal team personnel with non-contract items as needed. Experience and Skills JOB REQUIREMENTS Demonstrated expertise in contract negotiation and redlining, with attention to detail. Experience with banking preferred. Proficiency with legal technology platforms. Excellent verbal and written communication skills, with the ability to collaborate effectively across functions. Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities under tight deadlines. Strong interpersonal and communication skills, with the ability to work independently and as part of a team. Ability to adhere to Needham Bank's Core Values ( Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing ) EDUCATION & EXPERIENCE 5+ years of experience in contracts management, with a focus on SaaS, BaaS and eCommerce industries. Juris Doctor degree from an accredited law school required. Member of Massachusetts bar in good standing with no prior incident. Must be proficient in Microsoft Office Suite including Excel, Word, Outlook, and in SharePoint, and related software. WORKING CONDITIONS/PHYSICAL DEMANDS In-office 3 days a week, remote 2 days a week option, as Bank policy may be revised from time to time. Location in Wellesley, Massachusetts at this time. Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. Pay Range: $100,379.70 - $140.531.58 The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
    $65k-95k yearly est. 1d ago
  • Project Manager

    Needham Bank 3.8company rating

    Needham, MA jobs

    Job Level : Any Level of Education : BA/BS Job Type : Full-Time/Regular Date Updated : 11/21/2025 Years of Experience : Any Starting Date : Invalid Date Salary : $0 Under the direction of the SVP Project Management Director, this position oversees high-priority projects, which often require considerable resources and high levels of functional integration. The role of the Project Manager is to plan and manage projects according to strict deadlines and within budget. This includes coordinating the efforts of team members and third-party vendors in order to deliver projects according to plan. During systems projects, the project manager will incorporate the system selection process into the project plan and guide the project team through system selection. ESSENTIAL DUTIES & RESPONSIBILITIES Organize and lead project teams and work through the company's project management cycle for strategic initiatives including discovery, RFP, the business case, approval, execution and completion. Conduct post project reviews to measure benefits realized. Through the project lifecycle, utilize project tools for documentation including project plans, implementation plans, meeting minutes and project status recaps. Responsible for preparing and executing project plans on approved projects. Review project plans and milestones to ensure project plans are being followed on a timely basis and deliverables are met; manage the process and teams to accomplish project goals Oversee all aspects of projects to include due diligence, initiation, planning, execution and closing stages; define project scope, objectives, requirements, and deliverables that support business goals in collaboration with senior management and stakeholders Oversee and manage the vendor due diligence process on projects, following project management protocols for appropriate level of review of contracts Support the Project Management department with creation of project management procedures and processes Manage and implement project changes/interventions to achieve completion; act as a liaison to expedite projects or problem resolution as it relates to product development, system upgrades and new releases and asses system training issues Conduct project post implementation reviews Lead the planning and implementation of special projects in company operations Develop and maintain project plans, schedules, and budgets Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control Perform additional duties as requested, needed or assigned Experience and Skills JOB REQUIREMENTS Must possess solid leadership skills Ability to perform job functions independently or with limited supervision and work collaboratively and effectively either on own or as part of a team Ability to read and carry out various written instructions and follow oral instructions Ability to speak clearly and deliver information in a logical and understandable sequence Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public Ability to perform responsibilities with composure under the stress of deadlines /requirements for extreme accuracy and quality and/or fast pace Ability to effectively handle multiple, simultaneous, and changing priorities Capable of exercising highest level of discretion on both internal and external confidential matters Strong listening, verbal and written communication skills Ability to conform to shifting priorities, demands, and timelines through analytical and problem solving capabilities Ability to learn, understand, and apply new technologies, techniques, and procedures Ability to elicit cooperation from a wide variety of sources, including upper management, coworkers, and customers Project a professional image to maintain credibility with customers and team members Ability to manage multiple projects in a fast moving environment Ability to adhere to Needham Bank's Core Values ( Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing ) EDUCATION & EXPERIENCE Bachelor's Degree or comparative work experience 3-5 years' experience of similar or related experience, including preparatory experience Familiarity and knowledge of Information Technology terminology and operations WORKING CONDITIONS/PHYSICAL DEMANDS Must be able to routinely perform work indoors in climate-controlled shared work area Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary Must be able to work extended hours whenever required or requested by management Must be capable of regular, reliable and timely attendance Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. Pay Range: $69,794.45 - $90,732.79 The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
    $69.8k-90.7k yearly 1d ago
  • Digital Banking Specialist

    Needham Bank 3.8company rating

    Needham, MA jobs

    Job Level : Any Level of Education : High School/GED Job Type : Full-Time/Regular Date Updated : 10/30/2025 Years of Experience : Any Starting Date : Invalid Date Salary : $0 Job Summary: Under the direction of the Digital Banking OAO Manager, originate, process, and service the digital banking portfolio including account origination, maintenance, servicing, and reconciliation in accordance with state and federal regulatory compliance guidelines. Qualifications: To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. This document is not intended to be an exhaustive list of all essential duties required. Reasonable accommodations, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES Review Online Account Opening (OAO) applications, ensuring applicant identities have been validated, accounts have been funded, and all ancillary services have been appropriately established. Provide customer support via phone and email related to digital banking areas. Review and process Consumer Online Banking applications. Monitor closed online banking agreements and perform necessary maintenance Create monthly activity reports; pull daily system reports for review, follow up and communicate outstanding issues on a regular basis Perform daily responsibilities of associated digital banking services, such as Zelle, External Transfers, Loan Payment, Money Management, etc. Provide internal/external system support Review and process business and/or consumer remote deposit capture items for timely delivery to processor Assist with day 2 balancing and review process of all remote deposit capture services Review and monitor anomalies in the online banking channel using fraud detection system Contact customers and/or branch personnel in response to unusual or suspicious activity. Work with other department team leaders on cases Creating and updating digital banking procedures; provide assistance and guidance to branch personnel regarding digital banking policies and procedures Provide assistance with Quicken/QuickBooks inquiries/troubleshooting Work with vendors and outside service providers to ensure operational performance standards are maintained Assist in digital banking system projects, system upgrades and system change notification related to digital banking and help facilitate duties including customer correspondences, tracking, updating customer information systems and performing other functions to ensure compliance with state and federal guidelines Provide assistance and backup with all digital delivery channels and processes Provide prompt, courteous service to internal/external customer promoting professionalism, confidentiality and the desire to assist Assist as back up to all other functions in Digital Banking Perform additional duties as requested, needed or assigned Experience and Skills JOB REQUIREMENTS Highly motivated and experienced managing multiple tasks Demonstrate and promote a high ethical standards and behaviors Strong customer service and problem-solving skills Strong knowledge and understanding of digital banking processes and terminologies Maintain a professional manner at all times Be an active TEAM player Adapts and helps other manage change Perform additional duties as requested or assigned Strong computer and technical skills Fluent in written and verbal English communication skills Must have reliable transportation; must be flexible and able to adapt to new job locations and re-assignments as directed Ability to adhere to Needham Bank's Core Values (Quick-Decision Making, Reliability, Relationship-Based Focus & Quality Service) EDUCATION & EXPERIENCE High school diploma or equivalency required Knowledge of banking preferred Prior digital banking experience a plus WORKING CONDITIONS/PHYSICAL DEMANDS Normal business office environment Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well. PAY RANGE: $20.04 - $26.05 - hourly The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity. Back to job search
    $20-26.1 hourly 1d ago
  • Deputy Division Chief

    Commonwealth of Massachusetts 4.7company rating

    Boston, MA jobs

    Deputy Division Chief - Fair Labor Division (Boston Office) The Deputy Division Chief will lead operations, supervise staff, and manage litigation for the Fair Labor Division of the Attorney General's Office. Requirements Must be a member of the Massachusetts Bar. At least five (5) years of full‑time (or equivalent part‑time) experience in the practice of law. Experience managing attorneys and support staff in a legal environment. Familiarity with Massachusetts wage and hour laws. Demonstrated ability to engage in a broad array of complex work and to manage attorneys and other staff with varying levels of experience. Effective communication and management skills and the ability to work cooperatively with colleagues, public officials, unions, community‑based organizations, and industry groups. Ability to interact with residents and community members from diverse backgrounds with empathy and sensitivity. Preferred Qualifications Legal experience protecting the rights of vulnerable workers; developing novel legal strategies to effectively combat wage theft; pursuing civil and/or criminal enforcement to enforce labor standards; and familiarity with industries that have high incidences of wage theft (e.g., construction, restaurants, cleaning, staffing agencies). Demonstrated connection to the people and communities served, particularly historically marginalized communities, and an interest in supporting a respectful and inclusive work environment. Responsibilities Work with the Division Chief and Chief of Investigations to manage and direct activities of a division of approximately 60 staff. Provide day‑to‑day supervision of the Division's operations and legal work. Oversee litigation matters, case strategy, and compliance with public record obligations. Serve as a reviewer for written work, including authorization requests for enforcement actions, prosecution memoranda, briefs, and bid protest decisions. Review and process incoming complaints; conduct case reviews with attorneys and investigators. Participate in community and public events and coordinate communication with constituent groups and community partners. Assess and make recommendations for internal business processes, proposed legislation, regulations, and amicus briefs. Handle certain personnel matters, draft periodic reports on the Division's work, and attend regular meetings with the Attorney General and senior staff. When time permits, personally handle significant or sensitive litigation, including settlement negotiations and multistate initiatives. Position Type: Full‑Time / Exempt. The current hybrid model includes some remote workdays; on in‑office days employees must report to the Boston office or a regional office. Salary: $135,502 Application Instructions Applicants must apply directly at **************************** Applications submitted via MassCareers will not be received. You will be asked to submit a cover letter and resume. The application deadline is December 23, 2025 at 5:00 PM (ET). Qualified individuals with disabilities are encouraged to apply and will receive accommodation. For assistance, contact the Human Resources Division at **************. Inquiries regarding position & status may be made to: Lori Swanson, Administrative Assistant, Fair Labor Division, ************** The Attorney General's Office is an Equal Opportunity Employer. It strives to reflect the diversity of the communities it serves. Applicants from all backgrounds are encouraged to apply. #J-18808-Ljbffr
    $135.5k yearly 4d ago

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