Service Delivery Manager jobs at Avanade - 24 jobs

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Here's what you need: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Bonus Points if you have: + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Non-profit etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Here's what you need: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Bonus Points if you have: + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Non-profit etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in industry verticals such as Communications, Media, Technology etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span from ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. You are: As a Senior Manager for Data & AI at Accenture Song, you will be a leader focused on helping clients reinvent their businesses through data and artificial intelligence. As a blend of strategy, technology, and execution, the position involves leading large-scale projects, managing client relationships, and driving business development. The specific responsibilities can vary depending on the area of focus, such as data & analytics, strategy, marketing technology, or AI architecture. Key responsibilities: + Shape and deliver data and AI strategy: Develop holistic data and AI strategies, operating models, and multi-year transformation roadmaps for clients. Advise C-level executives on the strategic implications and potential value of data and AI. + Lead client engagements: Oversee end-to-end delivery of large, complex data and AI projects, including defining business requirements, developing solutions, and managing project execution. + Drive business development: Originates new opportunities, contributes to go-to-market activities, and develops proposals to secure new business. + Build and mentor teams: Lead and mentor multidisciplinary teams of data scientists, engineers, architects, and consultants, fostering a culture of innovation and continuous development. + Act as a technical and strategic advisor: Act as a trusted advisor to clients on the latest trends and best practices in data strategy, AI adoption, data governance, and cloud architecture. + Create and implement AI solutions: Design and deliver innovative AI and Generative AI (GenAI) solutions that align with client goals. This may include developing prototypes, optimizing AI models, and overseeing implementation. + Oversee specialized programs: Depending on the role, manage specific programs like Customer Data Platform (CDP) implementation, marketing analytics, or Gen AI for Marketing projects. Basic Qualifications: + 12+ years of relevant experience in data, AI, and analytics, with several years in a consulting environment or similar internal transformation role. + 5+ years of experience in Financial Services, Banking & Capital Markets, and Insurance industries. + 5+ years of experience utilizing strategic and business skills, including: + Data and AI Strategy: Deep knowledge of data governance, architecture, AI maturity frameworks, and value realization within CMT space + Client leadership: Proven ability to build and maintain strong relationships with C-level clients. + Commercial acumen: Strong business case development and solutioning skills. + 5+ years of experience with technical expertise including: + CRM/Customer Solutions: Hands-on experience with Salesforce, Adobe or similar platforms + AI and ML: Strong understanding of machine learning principles and experience with AI/ML solutions, including Generative AI. + Modern data stacks: Familiarity with technologies like Snowflake, Databricks, and Azure Data Services. + Cloud platforms: Experience with major cloud platforms such as AWS, Azure, and Google Cloud. + Bachelor's degree in a relevant field, such as Computer Science, Data Science, Economics, Math, or Business, is required. Preferred Qualifications: + Proven track record of leading large-scale data and AI programs and engaging with senior-level stakeholders. + Strong analytical and problem-solving skills. + Exceptional leadership, communication, and stakeholder management abilities. A data-driven mindset with a capacity for creative problem-solving and influencing at the executive level. + Master's degree in a relevant field, such as Computer Science, Data Science, Economics, Math, or Business. #LI-NA-FY25 Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Job Requirements: + Travel: As required for client support. + Location: Primary residency within 90 minutes of an approved Accenture office Here's what you need: + 6+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 4+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 4+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 4+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 4+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Bonus Points if you have: + Experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + Experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Non-profit etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. 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As Accenture continues to grow, we have an increasing number of career opportunities available to you. Depending on the job and location, you may be directed to apply with Accenture Infrastructure & Capital Projects LLP or one of the following Legal entities: * Accenture Infrastructure and Capital Projects, LLC * Accenture Infrastructure and Capital Projects Inc. Please note that benefits can vary by country and role. Please check with your recruiter for more information. You've Never Been Satisfied with “Good Enough.”You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infrastructure & Capital Projects, you'll do exactly that. You'll help develop and deliver the factories, grids, transit systems, and public infrastructure that keep communities moving - and do it smarter, safer, and more sustainably than ever before. You'll work alongside people who think big and act bold - project managers, engineers, technologists, and strategists who blend real-world experience with digital innovation and AI. Together, we're transforming how capital projects are planned, managed, and executed, creating a better way to build for the future. Because “good enough” builds the past. You're here to build what's next, on a team that outperforms every norm. Visit us here to learn more about Accenture Infrastructure & Capital Projects THE WORK: You'll manage, oversee, and coordinate all facets of the pre-construction, bid, award, construction, and close-out phases of assigned K-12 construction projects, ensuring each phase is executed according to established timelines, budgets, and specifications. You'll review pre-construction documents and submit necessary comments to the designer, ensuring that all project documents align with requirements and standards before the construction phase begins. You'll plan, organize, and prepare comprehensive reports on the status and progress of ongoing projects, keeping upper management informed of key developments and any issues or risks that may arise during the project lifecycle. You'll coordinate with all relevant public agencies during both pre-construction and construction phases to ensure compliance with all off-site work regulations. You'll work closely with clients and project staff to ensure alignment with project goals. You'll monitor the project budget monthly to ensure it accurately reflects the project's status and progress. Takes corrective actions when necessary to keep the project on budget and ensures proper documentation of all financial transactions. You'll manage daily activities of contractors, review their construction schedules, and evaluate submittals. Coordinate responses to contractors' inquiries, ensuring timely and effective resolution of issues or concerns. You'll receive, review, and negotiate contractor change order proposals to ensure fair and reasonable pricing in line with the General Conditions of the contract. Addresses any schedule impacts related to the changes in a timely manner according to project specifications. You'll monitor and manage the payment process for contractors, architects, engineers, and other relevant parties. Ensures that payments are processed according to contract terms and in compliance with project schedules. You'll administer the provisions of Professional Service Agreements between architects and the client, ensuring that all deliverables and timelines are met. Coordinates the delivery of related fixtures, furniture, and equipment necessary for the completion of the project. You'll monitor and manage the project close-out process, ensuring that all construction activities are completed and that the financial aspects of the project are properly closed out. Ensures all documentation is finalized and that all contract terms are fulfilled. Onsite at client site: The work location for this role is onsite with our clients and partners to enable delivery and cultivate our client relationships. HERE'S WHAT YOU'LL NEED: Graduation from a recognized college or university with a bachelor's degree in architecture, Engineering, or Construction Management OR Graduation from a recognized college or university with a bachelor's degree and possession of a valid Certified Construction Manager (CCM) credential or the ability to complete CCM within one (1) year of employment OR Minimum of 20 (twenty) years of experience and possession of a valid Certified Construction Manager (CCM) credential the or ability to complete CCM within one (1) year of employment Minimum of seventeen (17) years full time paid professional experience in Construction and/or a combination of Project and Construction Management of Commercial and/or Public/Educational Facility Construction Minimum of five (5) years full time paid professional experience in managing large programs with projects having construction values more than $50M (not cumulative) Minimum of five (5) years full time paid professional experience in educational facility construction, public works or large commercial projects (may include projects outside of California) BONUS POINTS IF YOU HAVE: PMP, CCM or related certificates Design Build Experience Experience utilizing Building Information Modeling (BIM) Experience in Leadership in Energy and Environmental Design (LEED) certified projects and/or the Collaborative for High Performing Schools (CHPS) Experience with Division of the State Architect (DSA) construction/design processes A valid Certificate of Registration as an Architect by the California Architectural Board or Professional Engineer by the California State Board for Professional Engineers and Land Surveyors We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementAccenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women.

We are looking for a Data Center Planning Manager, with experience in developing infrastructure strategies and programs to join the Strategic Planning Team. In this role, you'll be part of the team that builds Meta's global data center capacity roadmap and develops infrastructure scaling strategies that set the direction for one of the fastest growing infrastructures in the world and enables Meta's Artificial General Intelligence goals. As a Data Center Planning Manager, you will be accountable for driving investment decisions that cover billions of dollars and help scale our data center footprint efficiently to meet our AI goals as well as growing product and service needs. This is a unique opportunity where you will be responsible for developing and leading transformational strategic initiatives from inception, driving recommendations to executive leadership, and bringing them through implementation. This is an individual contributor role, where you're at home rolling up the sleeves and being in the details, as well as thinking big picture, project manage complex initiatives, and partner with teams to challenge the status quo. This role will look for sound experience in large scale infrastructure/hardware planning and technical project management, driving transformational planning and capacity initiatives, and an understanding of servers, networks, and data center operations. This is a highly cross functional role where you will be expected to partner with our data center capacity stakeholders (capacity engineering, network engineering, construction, site selection, network, finance). **Required Skills:** Data Center Planning Manager Responsibilities: 1. Leverage technical skills and expertise, to Identify and build large transformational programs and initiatives across Infrastructure that scale Meta's Data Center footprint efficiently 2. Develop new Data Center planning strategies that focus on meeting Meta's Artificial General Intelligence goals through AI deployments, improvements in reliability, cost and operational efficiency, improvements in data center power utilization, and service placement optimizations 3. Develop detailed project evaluation plans for data center plan changes and set the pace to drive closure 4. Own the communications strategy for data center planning changes which include executive level and detailed project briefs and status updates 5. Use technical judgment to drive new project evaluations, technology reviews, challenge proposals and build consensus **Minimum Qualifications:** Minimum Qualifications: 6. Undergraduate degree in Computer Science, Operations Research, Supply Chain Management, Computer Science, Electrical Engineering, Mechanical Engineering, or Chemical Engineering 7. 12+ years of experience working in Infrastructure/Cloud/Hardware with a background in Strategy Consulting, Capacity Planning, Supply Chain Planning 8. Experience in completing multiple cloud/infrastructure/hardware efficiency or optimization projects 9. Technical experience in infrastructure, hardware or similar designs 10. Experience collaborating and working with internal and external organizations and individuals 11. Bachelor's degree in a directly related field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 12. Masters Degree or MBA **Public Compensation:** $162,000/year to $229,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Meta is seeking an experienced, organized, and collaborative Site Selection Manager - Leasing to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex leasing deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager - Leasing Responsibilities: 1. Lead data center acquisition and lease contracting negotiations 2. Perform technical due diligence and validate site viability across energy, land, etc 3. Manage supplier relationships and best practices 4. Perform market analysis and develop leasing site selection strategy 5. Stay informed of the technical, market, and regulatory developments in the data center industry 6. Contribute to organizational strategy and development of leasing standards at Meta 7. Travel domestically (10-25% at times) **Minimum Qualifications:** Minimum Qualifications: 8. Bachelor's degree in a business, engineering, environmental, or energy related discipline 9. 8+ years experience in facilitating, evaluating, or managing data center capacity projects 10. Experience leading large scale data center lease negotiations 11. Experience working with detailed financial models of data center projects and transactions, identifying key risks and sensitivities, and leading all related due diligence efforts (financial, commercial, technical, development) 12. Experience collaborating across multiple internal functions, including legal, compliance, finance, and accounting 13. Experience representing business interests to the leadership teams of potential suppliers, strategic markets, energy suppliers and other stakeholders 14. Proven precise communication skills 15. Experience synthesizing commercial, regulatory, market, and contractual details to all organizational levels 16. Experience managing multiple projects and collaborating with internal staff, lease providers, and external stakeholders 17. Proficiency in standard document and analytics platforms 18. Proven track record building and running leasing programs 19. Familiarity with various lease structures (Modified Gross, NNN, YoC, etc.) **Public Compensation:** $152,000/year to $221,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Facebook is seeking an experienced, organized, and collaborative Site Selection Manager to join the Data Center Site Selection team.We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. **Required Skills:** Data Center Site Selection Manager Responsibilities: 1. Develop Meta's owned data center location strategy in assigned geography and manage the site selection effort for real estate, including partnering with teams focused on economic development incentives, energy and utilities, network connectivity, legal, policy, and financial considerations 2. Lead feasibility discussions and contract negotiations with service providers, property owners, economic development agencies, and utility companies 3. Negotiate letters of intent, land or building purchases, economic development incentives, water and sewer supply, and other site-specific agreements, support power negotiations 4. Partner with internal organizations including capacity planning, energy teams, data center design, construction, network engineering, legal, policy, communications and finance 5. Prepare project location recommendations and present to management for approval 6. Develop portfolio management metrics and tracking mechanisms and interact with external lease management companies 7. Maintain relationships with communities and service providers in support of Facebook's data center developments, monitor ongoing contractual commitments, and support the expansion of Facebook's existing data centers through the extension of existing agreements or the formation of new agreements 8. Travel domestically (50%+) **Minimum Qualifications:** Minimum Qualifications: 9. Bachelor's degree in Business, Civil Engineering, City Planning or related 10. 10+ years of experience in site selection and data center or other capital project or infrastructure development 11. Experience leading real estate negotiations including contract formation and contract negotiations 12. Experience at representing business interests to governments (state, county and local), utilities, potential suppliers, and other stakeholders 13. Experience managing large real estate development projects and coordinating with internal staff, consultants, vendors and external stakeholders 14. Experience communicating commercial, market and contractual details to all organizational levels 15. 2+ years of experience in Excel and PowerPoint and/or Keynote **Preferred Qualifications:** Preferred Qualifications: 16. Advanced technical degree, law degree or MBA 17. Experience in hyperscale data center site selection or leasing negotiations **Public Compensation:** $188,000/year to $256,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Meta designs, builds, leases, and operates the most leading-edge and efficient data centers in the world. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring high uptime, capacity availability, flexibility and capital and operational cost efficiency. Meta is seeking an experienced, organized, and collaborative Site Selection Manager - Leasing to join the Data Center Site Selection team. We are seeking a Data Center Site Selection Manager who has extensive experience negotiating large, complex leasing deals and an extensive knowledge of the legal agreements that accompany them. The Data Center Site Selection Manager should also have experience thinking both strategically and analytically, develop out-of-the box solutions and can navigate the challenges that accompany leasing projects and portfolios of large magnitude. Minimum Qualifications * Bachelor's degree in a business, engineering, environmental, or energy related discipline * 8+ years experience in facilitating, evaluating, or managing data center capacity projects * Experience leading large scale data center lease negotiations * Experience working with detailed financial models of data center projects and transactions, identifying key risks and sensitivities, and leading all related due diligence efforts (financial, commercial, technical, development) * Experience collaborating across multiple internal functions, including legal, compliance, finance, and accounting * Experience representing business interests to the leadership teams of potential suppliers, strategic markets, energy suppliers and other stakeholders * Proven precise communication skills * Experience synthesizing commercial, regulatory, market, and contractual details to all organizational levels * Experience managing multiple projects and collaborating with internal staff, lease providers, and external stakeholders * Proficiency in standard document and analytics platforms * Proven track record building and running leasing programs * Familiarity with various lease structures (Modified Gross, NNN, YoC, etc.) Responsibilities * Lead data center acquisition and lease contracting negotiations * Perform technical due diligence and validate site viability across energy, land, etc * Manage supplier relationships and best practices * Perform market analysis and develop leasing site selection strategy * Stay informed of the technical, market, and regulatory developments in the data center industry * Contribute to organizational strategy and development of leasing standards at Meta * Travel domestically (10-25% at times) About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

We are looking for a Data Center Planning Manager, with experience in developing infrastructure strategies and programs to join the Strategic Planning Team. In this role, you'll be part of the team that builds Meta's global data center capacity roadmap and develops infrastructure scaling strategies that set the direction for one of the fastest growing infrastructures in the world and enables Meta's Artificial General Intelligence goals. As a Data Center Planning Manager, you will be accountable for driving investment decisions that cover billions of dollars and help scale our data center footprint efficiently to meet our AI goals as well as growing product and service needs. This is a unique opportunity where you will be responsible for developing and leading transformational strategic initiatives from inception, driving recommendations to executive leadership, and bringing them through implementation. This is an individual contributor role, where you're at home rolling up the sleeves and being in the details, as well as thinking big picture, project manage complex initiatives, and partner with teams to challenge the status quo. This role will look for sound experience in large scale infrastructure/hardware planning and technical project management, driving transformational planning and capacity initiatives, and an understanding of servers, networks, and data center operations. This is a highly cross functional role where you will be expected to partner with our data center capacity stakeholders (capacity engineering, network engineering, construction, site selection, network, finance). Minimum Qualifications * Undergraduate degree in Computer Science, Operations Research, Supply Chain Management, Computer Science, Electrical Engineering, Mechanical Engineering, or Chemical Engineering * 12+ years of experience working in Infrastructure/Cloud/Hardware with a background in Strategy Consulting, Capacity Planning, Supply Chain Planning * Experience in completing multiple cloud/infrastructure/hardware efficiency or optimization projects * Technical experience in infrastructure, hardware or similar designs * Experience collaborating and working with internal and external organizations and individuals * Bachelor's degree in a directly related field, or equivalent practical experience Preferred Qualifications * Masters Degree or MBA Responsibilities * Leverage technical skills and expertise, to Identify and build large transformational programs and initiatives across Infrastructure that scale Meta's Data Center footprint efficiently * Develop new Data Center planning strategies that focus on meeting Meta's Artificial General Intelligence goals through AI deployments, improvements in reliability, cost and operational efficiency, improvements in data center power utilization, and service placement optimizations * Develop detailed project evaluation plans for data center plan changes and set the pace to drive closure * Own the communications strategy for data center planning changes which include executive level and detailed project briefs and status updates * Use technical judgment to drive new project evaluations, technology reviews, challenge proposals and build consensus About Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics. Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.

Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates to deliver our innovative services. Meta is seeking an experienced, organized, and self-motivated individual to support the development of cost-effective energy solutions for our growing fleet of data centers. In this role, you will be a key contributor to Meta's data center energy strategy, specifically supporting the energy infrastructure arrangements of our data centers through various stages of development including site selection, construction, and operations. Your responsibilities will include: supporting the development of interconnection and energy supply agreements, monitoring progress towards key development milestones, developing processes and building and maintaining relationships with key internal and external partners. You will work with our Energy Managers and be expected to think critically about Meta's data center energy infrastructure. **Required Skills:** Data Center Energy Program Manager Responsibilities: 1. Support the creation and execution of overarching and site-specific energy infrastructure strategies for Meta's data centers 2. Establish and communicate energy requirements to internal and external stakeholders 3. Lead negotiations for energy infrastructure agreements that align with Meta's project and company requirements and policies, and present recommendations to leadership for approval 4. Manage project due diligence, site development, construction, commercial agreements and operational processes for energy related matters 5. Lead communication and deliverables between utility partners, internal stakeholders, and consultants with a high degree of autonomy 6. Build and maintain relationships with internal partners including site selection, strategic engineering, data center design, construction, facility operations, legal, and finance 7. Identify and drive process improvements to optimize project delivery, resulting in significant time and cost savings 8. Lead and manage various ad-hoc energy initiatives for Meta and its energy program, driving successful outcomes and delivering value to the organization 9. Autonomously navigate ambiguity in the data center development process while continuing to drive projects forward **Minimum Qualifications:** Minimum Qualifications: 10. Bachelor's degree in business, engineering, environmental, or energy related discipline 11. 7+ years of relevant work experience with a utility, energy project developer, design/consulting firm, construction firm or energy intensive consumer 12. Working knowledge of transmission, distribution and utility interconnection processes and electrical infrastructure 13. Experience with project development and management for complex, large-scale projects 14. Demonstrated project management skills and the ability to manage multiple projects concurrently 15. Communications skills, and experience developing and maintaining partnerships with suppliers and stakeholders 16. Intermediate Excel and PowerPoint and/or Keynote skills 17. Domestic travel (up to 25%) **Public Compensation:** $152,000/year to $221,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

As a Data Science Manager at Meta, you will help shape the future of the experiences we build for billions of people and hundreds of millions of businesses, creators, and partners around the world.You will apply your people leadership, project management, analytical, and technical skills, creativity, and product intuition to one of the largest data sets in the world. You will collaborate on a wide array of product and business problems with a wide-range of cross-functional partners across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance and others. You will influence product strategy and investment decisions with data, be focused on impact, and lead and grow a high-performing team. By joining Meta, you will become part of a world-class analytics community dedicated to skill development and career growth in analytics and beyond.About the role:Product leadership: You will use data to understand the product and business ecosystem, quantify new opportunities, identify upcoming challenges, and shape product development to bring value to people, businesses, and Meta. You will help develop strategy and support leadership in prioritizing what to build and setting goals for execution.Analytics: You will guide product teams using data and insights. You will focus on developing hypotheses and employ a varied toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical approaches to test them.Communication and influence: You won't simply present data, but tell data-driven stories. You will convince and influence leaders using clear insights and recommendations. You will build credibility through structure and clarity, and be a trusted strategic partner.People leadership: You will inspire, lead and grow a world-class team of data scientists and data science leaders. **Required Skills:** Data Science Manager, Analytics Responsibilities: 1. Lead a team of data scientists to develop strategies for our products that serve billions of people and hundreds of millions of businesses, creators, and partners around the world 2. Drive analytics projects end-to-end in partnership with Product, Engineering, and cross-functional teams to inform, influence, support, and execute product strategy and investment decisions 3. Influence product direction through clear and compelling presentations to leadership 4. Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches 5. Identify and measure success of product efforts through goal setting, forecasting, and monitoring of key product metrics to understand trends 6. Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations 7. Contribute towards advancing the Data Science discipline at Meta, including but not limited to driving data best practices (e.g. analysis, goaling, experimentation), improving analytical processes, scaling knowledge and tools, and mentoring other data scientists **Minimum Qualifications:** Minimum Qualifications: 8. Currently has, or is in the process of obtaining, a Bachelor's degree or equivalent practical experience. Degree must be completed prior to joining Meta 9. A minimum of 4 years of work experience (2+ years with a Ph.D.) in applied analytics, including a minimum of 2 years of experience managing analytics teams 10. Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R) 11. Experience initiating and completing analytical projects with minimal guidance 12. Experience communicating results of analysis to senior leadership **Preferred Qualifications:** Preferred Qualifications: 13. Master's or Ph.D. degree in Mathematics, Statistics, Computer Science, Engineering, Economics, or another quantitative field. 14. Experience working in technology, consulting, or finance. 15. Proven track record of leading high-performing analytics teams. **Public Compensation:** $173,000/year to $242,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

As a Data Science Manager at Meta, you will help shape the future of the experiences we build for billions of people and hundreds of millions of businesses, creators, and partners around the world.You will apply your people leadership, project management, analytical, and technical skills, creativity, and product intuition to one of the largest data sets in the world. You will collaborate on a wide array of product and business problems with a wide-range of cross-functional partners across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance and others. You will influence product strategy and investment decisions with data, be focused on impact, and lead and grow a high-performing team. By joining Meta, you will become part of a world-class analytics community dedicated to skill development and career growth in analytics and beyond.About the role:Product leadership: You will use data to understand the product and business ecosystem, quantify new opportunities, identify upcoming challenges, and shape product development to bring value to people, businesses, and Meta. You will help develop strategy and support leadership in prioritizing what to build and setting goals for execution.Analytics: You will guide product teams using data and insights. You will focus on developing hypotheses and employ a varied toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical approaches to test them.Communication and influence: You won't simply present data, but tell data-driven stories. You will convince and influence leaders using clear insights and recommendations. You will build credibility through structure and clarity, and be a trusted strategic partner.People leadership: You will inspire, lead and grow a world-class team of data scientists and data science leaders. **Required Skills:** Data Science Manager, Analytics Responsibilities: 1. Lead a team of data scientists to develop strategies for our products that serve billions of people and hundreds of millions of businesses, creators, and partners around the world 2. Drive analytics projects end-to-end in partnership with Product, Engineering, and cross-functional teams to inform, influence, support, and execute product strategy and investment decisions 3. Influence product direction through clear and compelling presentations to leadership 4. Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches 5. Identify and measure success of product efforts through goal setting, forecasting, and monitoring of key product metrics to understand trends 6. Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations 7. Contribute towards advancing the Data Science discipline at Meta, including but not limited to driving data best practices (e.g. analysis, goaling, experimentation), improving analytical processes, scaling knowledge and tools, and mentoring other data scientists **Minimum Qualifications:** Minimum Qualifications: 8. Currently has, or is in the process of obtaining, a Bachelor's degree or equivalent practical experience. Degree must be completed prior to joining Meta 9. A minimum of 4 years of work experience (2+ years with a Ph.D.) in applied analytics, including a minimum of 2 years of experience managing analytics teams 10. Experience with data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R) 11. Experience initiating and completing analytical projects with minimal guidance 12. Experience communicating results of analysis to senior leadership **Preferred Qualifications:** Preferred Qualifications: 13. Master's or Ph.D. degree in Mathematics, Statistics, Computer Science, Engineering, Economics, or another quantitative field. 14. Experience working in technology, consulting, or finance. 15. Proven track record of leading high-performing analytics teams. **Public Compensation:** $173,000/year to $242,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

We Are: The beginning of a new Data & AI decade that will reshape work and society has begun. Accenture is stepping boldly into this future with a clear strategy and purpose: to help clients optimize and reinvent their business with data & AI - backed by a $3B investment and commitment to our people to do industry-defining work. With over 45,000 professionals dedicated to Data & AI, Accenture's Data & AI organization brings together our Experienced Innovation, Strategic Investment, Exceptional Talent, and Power Ecosystem. You Are: As an AI and Large Language Model Architect, you will play a pivotal role in designing and implementing the technology architecture for advanced AI (including Large Language Model (LLM)) platform systems and solutions. You will translate business roadmap into technical requirements and architecture. Your contributions will be instrumental in shaping cutting-edge architectures, frameworks, and methodologies, pushing the boundaries of natural language processing (NLP) and machine learning. You will architect sophisticated large language models (LLMs) with the remarkable ability to process and generate natural language. Additionally, you will have the opportunity to design neural network parameters, leveraging extensive amounts of unlabeled text data, to further enhance the model's capabilities. Position Responsibilities: + Architect and design end to end Generative AI products, applications and solutions for specific business needs and provide implementation guidance during delivery. + Leverage, customize and implement large language models, algorithms, and methodologies to improve the overall quality of Gen AI products, applications and systems. + Analyze and evaluate the performance of Gen AI systems and provide design recommendations. + Estimate the effort and time required for deploying an end-to-end solution using LLMs. + Estimate cost of using LLMs in different forms for business use cases and the viability, develop cost models for different usage patterns. + Analyze and make right technological choices for generative ai solutions. + Design and prototype reusable components for LLM based solution patterns. + Architect components of an LLM solution to address Responsible AI & Security. + Design LLM Ops solutions for large scale operationalization. + Collaborate seamlessly with diverse, cross-functional teams to accurately identify and prioritize requirements, ensuring that the language model meets the needs and expectations of various stakeholders. + Create and maintain comprehensive technical documentation that comprehensibly captures the intricate details of the language model, facilitating seamless understanding, efficient troubleshooting, and future development. + Harness the power of transformer architecture, a cutting-edge deep learning model widely employed in natural language processing and computer vision, to optimize the language model's performance and efficiency. + Exploiting the transformative capabilities of transformer architectures to seamlessly process and reshape vast volumes of data, empowering the language model to achieve unprecedented levels of accuracy and versatility. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. What you need: + Minimum of 6 years of experience in designing & deploying analytic solutions using at least one of the cloud vendors. + Minimum of 1 year of experience and strong knowledge of the different technologies, their differences, modalities in the LLM space. + Minimum of 2 years of experience and knowledge of different LLM driven application architecture patterns. + Minimum of 6 years in deep learning and neural networks, in particular training of models. + Bachelor's degree or equivalent work experience (minimum of 12 years), or an associate degree with a minimum of 6 years of equivalent work experience. Bonus Points if you have: + Minimum of 3 years of software & platforms industry or functional experience + Minimum of 3 years of Experience with AI Native and cloud platforms (e.g., Open AI, Anthropic, AWS, Azure, Google Cloud). + Knowledge of agent-based modeling, reinforcement learning, and autonomous systems is highly desirable + Master's degree in Data Science, Computer Science, Statistics, or a related field. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Utilities Industry is transforming at unprecedented speed. Clean energy demand is soaring, grid resilience is essential, and customer expectations are changing fast. Digital platforms, real-time insights, AI, and SAP technologies are now foundational. As part of Accenture's Utilities SAP Practice, you'll be delivering major SAP solutions and Utilities-specific capabilities such as customer systems, energy data management, demand response, asset operations, regulatory reporting, Distributed Energy Resources (solar panels, batteries, electric vehicle chargers), and new Utility business models. These help clients win in this new environment and guide major Utilities clients through the journey of business-model reinvention, process excellence and enterprise technology enablement You Are: You have a passion for storytelling and for originating, selling, architecting and delivering SAP-based technology platform projects that make a positive impact on your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Technology solutions on some of the most innovative projects in the world You will thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. You are a confident leader who spots and stays ahead of the SAP platform, industry and technology trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them. The Work: Team with clients on their SAP technology transformation programs through your combined SAP technical architecture expertise which includes your ability to: + Engage with senior client executives to address technology challenges and demonstrate the value of SAP solutions. + Serve as a trusted advisor to clients, teams, and Accenture leadership by staying current on SAP trends, regulations, and emerging technologies. + Design, advise, and deliver SAP solutions leveraging industry best practices and embedded innovation. + Provide technical advisory across SAP modules, infrastructure, middleware, and data management, translating complex challenges into actionable solutions. + Collaborate across IT, business stakeholders, and delivery teams to translate requirements into sustainable, scalable, high-value solutions. + Lead enterprise SAP architecture to create scalable, secure, and high-performing landscapes aligned with business objectives. + Lead large project teams and stakeholders to deliver technological transformational SAP initiatives. + Architect end-to-end solutions combining SAP technologies, custom applications, and partner add-ons. + Drive innovation and modernization by applying AI, automation, and cloud integration to enhance SAP systems and future-proof client environments. + Establish technical governance, review designs, and ensure compliance with performance, security, and best-practice standards. + Define client SAP journeys through business cases, roadmaps, and solution strategies, supporting sales origination, proposals, and client presentations. + Act as a thought leader by developing assets, best practices, and mentoring the next generation of SAP experts. + Mentor and lead technical teams, providing guidance, thought leadership, and knowledge transfer to strengthen internal SAP capabilities. + Continuously develop personal technical expertise and contribute to the growth of SAP capabilities across the organization. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need: + Minimum of 5 years SAP Tech Arch experience, either SAP RISE, Hyperscaler Cloud or on-premise, including experience with managing the Technical Tower and/or Tech Arch workstream through the complete lifecycle (Solution/Design, Build, Test and Deploy) of a project (Greenfield, Brownfield, Migration. Etc.) + Minimum of 3 years of SAP HANA Basis or S/4HANA Basis experience preferably working at Utilities Client + Minimum of 3 years' experience working with clients and vendors such as SAP, Cloud providers, and other 3rd party, and being accountable for Architecture decisions, standards, governance, and quality assurance + Minimum of 3 years experience managing a team of technical SAP resources, on or offshore, including cross team coordination with SAP Technical streams including Infrastructure, Development, Security, Integration, Lifecycle Management (Archiving, Decom, Volume Management) + Expertise in key Tech Arch areas like Landscape Management, Performance Management, Monitoring and Alerting, Capacity Management, Stability (HA/DR) and SAP Operational Architecture (e.g., Transports, Backup/Recovery, Batch) + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Utilities Industry is transforming at unprecedented speed. Clean energy demand is soaring, grid resilience is essential, and customer expectations are changing fast. Digital platforms, real-time insights, AI, and SAP technologies are now foundational. As part of Accenture's Utilities SAP Practice, you'll be delivering major SAP solutions and Utilities-specific capabilities such as customer systems, energy data management, demand response, asset operations, regulatory reporting, Distributed Energy Resources (solar panels, batteries, electric vehicle chargers), and new Utility business models. These help clients win in this new environment and guide major Utilities clients through the journey of business-model reinvention, process excellence and enterprise technology enablement You Are: You have a passion for storytelling and for originating, selling, architecting and delivering SAP-based technology platform projects that make a positive impact on your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Technology solutions on some of the most innovative projects in the world You will thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. You are a confident leader who spots and stays ahead of the SAP platform, industry and technology trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them. The Work: Team with clients on their SAP technology transformation programs through your combined SAP technical architecture expertise which includes your ability to: + Engage with senior client executives to address technology challenges and demonstrate the value of SAP solutions. + Serve as a trusted advisor to clients, teams, and Accenture leadership by staying current on SAP trends, regulations, and emerging technologies. + Design, advise, and deliver SAP solutions leveraging industry best practices and embedded innovation. + Provide technical advisory across SAP modules, infrastructure, middleware, and data management, translating complex challenges into actionable solutions. + Collaborate across IT, business stakeholders, and delivery teams to translate requirements into sustainable, scalable, high-value solutions. + Lead enterprise SAP architecture to create scalable, secure, and high-performing landscapes aligned with business objectives. + Lead large project teams and stakeholders to deliver technological transformational SAP initiatives. + Architect end-to-end solutions combining SAP technologies, custom applications, and partner add-ons. + Drive innovation and modernization by applying AI, automation, and cloud integration to enhance SAP systems and future-proof client environments. + Establish technical governance, review designs, and ensure compliance with performance, security, and best-practice standards. + Define client SAP journeys through business cases, roadmaps, and solution strategies, supporting sales origination, proposals, and client presentations. + Act as a thought leader by developing assets, best practices, and mentoring the next generation of SAP experts. + Mentor and lead technical teams, providing guidance, thought leadership, and knowledge transfer to strengthen internal SAP capabilities. + Continuously develop personal technical expertise and contribute to the growth of SAP capabilities across the organization. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need: + Minimum of 5 years SAP Tech Arch experience, either SAP RISE, Hyperscaler Cloud or on-premise, including experience with managing the Technical Tower and/or Tech Arch workstream through the complete lifecycle (Solution/Design, Build, Test and Deploy) of a project (Greenfield, Brownfield, Migration. Etc.) + Minimum of 3 years of SAP HANA Basis or S/4HANA Basis experience preferably working at Utilities Client + Minimum of 3 years' experience working with clients and vendors such as SAP, Cloud providers, and other 3rd party, and being accountable for Architecture decisions, standards, governance, and quality assurance + Minimum of 3 years experience managing a team of technical SAP resources, on or offshore, including cross team coordination with SAP Technical streams including Infrastructure, Development, Security, Integration, Lifecycle Management (Archiving, Decom, Volume Management) + Expertise in key Tech Arch areas like Landscape Management, Performance Management, Monitoring and Alerting, Capacity Management, Stability (HA/DR) and SAP Operational Architecture (e.g., Transports, Backup/Recovery, Batch) + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

We Are: Are you ready to step into the heart of digital transformation in one of the world's most critical - and most dynamic - industries? The Utilities Industry is transforming at unprecedented speed. Clean energy demand is soaring, grid resilience is essential, and customer expectations are changing fast. Digital platforms, real-time insights, AI, and SAP technologies are now foundational. As part of Accenture's Utilities SAP Practice, you'll be delivering major SAP solutions and Utilities-specific capabilities such as customer systems, energy data management, demand response, asset operations, regulatory reporting, Distributed Energy Resources (solar panels, batteries, electric vehicle chargers), and new Utility business models. These help clients win in this new environment and guide major Utilities clients through the journey of business-model reinvention, process excellence and enterprise technology enablement You Are: You have a passion for storytelling and for originating, selling, architecting and delivering SAP-based technology platform projects that make a positive impact on your clients' business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Technology solutions on some of the most innovative projects in the world You will thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds. You are a confident leader who spots and stays ahead of the SAP platform, industry and technology trends and knows how to translate client goals into clear and actionable outcomes that everyone can get behind. You know how to fully utilize the capabilities of various SAP platforms to drive business value, transform end-to-end functions and drive leading practices for your clients in markets all over the globe. The more complex their challenges, the more excited you are about leading the charge to solve them. The Work: Team with clients on their SAP technology transformation programs through your combined SAP technical architecture expertise which includes your ability to: + Engage with senior client executives to address technology challenges and demonstrate the value of SAP solutions. + Serve as a trusted advisor to clients, teams, and Accenture leadership by staying current on SAP trends, regulations, and emerging technologies. + Design, advise, and deliver SAP solutions leveraging industry best practices and embedded innovation. + Provide technical advisory across SAP modules, infrastructure, middleware, and data management, translating complex challenges into actionable solutions. + Collaborate across IT, business stakeholders, and delivery teams to translate requirements into sustainable, scalable, high-value solutions. + Lead enterprise SAP architecture to create scalable, secure, and high-performing landscapes aligned with business objectives. + Lead large project teams and stakeholders to deliver technological transformational SAP initiatives. + Architect end-to-end solutions combining SAP technologies, custom applications, and partner add-ons. + Drive innovation and modernization by applying AI, automation, and cloud integration to enhance SAP systems and future-proof client environments. + Establish technical governance, review designs, and ensure compliance with performance, security, and best-practice standards. + Define client SAP journeys through business cases, roadmaps, and solution strategies, supporting sales origination, proposals, and client presentations. + Act as a thought leader by developing assets, best practices, and mentoring the next generation of SAP experts. + Mentor and lead technical teams, providing guidance, thought leadership, and knowledge transfer to strengthen internal SAP capabilities. + Continuously develop personal technical expertise and contribute to the growth of SAP capabilities across the organization. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Here's what you need: + Minimum of 5 years SAP Tech Arch experience, either SAP RISE, Hyperscaler Cloud or on-premise, including experience with managing the Technical Tower and/or Tech Arch workstream through the complete lifecycle (Solution/Design, Build, Test and Deploy) of a project (Greenfield, Brownfield, Migration. Etc.) + Minimum of 3 years of SAP HANA Basis or S/4HANA Basis experience preferably working at Utilities Client + Minimum of 3 years' experience working with clients and vendors such as SAP, Cloud providers, and other 3rd party, and being accountable for Architecture decisions, standards, governance, and quality assurance + Minimum of 3 years experience managing a team of technical SAP resources, on or offshore, including cross team coordination with SAP Technical streams including Infrastructure, Development, Security, Integration, Lifecycle Management (Archiving, Decom, Volume Management) + Expertise in key Tech Arch areas like Landscape Management, Performance Management, Monitoring and Alerting, Capacity Management, Stability (HA/DR) and SAP Operational Architecture (e.g., Transports, Backup/Recovery, Batch) + Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $302,400 Cleveland $122,700 to $241,900 Colorado $132,500 to $261,300 District of Columbia $141,100 to $278,200 Illinois $122,700 to $261,300 Maryland $132,500 to $261,300 Massachusetts $132,500 to $278,200 Minnesota $132,500 to $261,300 New York/New Jersey $122,700 to $302,400 Washington $141,100 to $278,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do This position will be part of the DTS (IT Ops) group overseeing IT Internal Controls over Financial Reporting (ICFR) design and implementation. This role will require thorough understanding of internal controls, COSO framework and accounting principles. The IT SOX and Audit Compliance Manager plays a critical role in the Second Line of Defense by independently overseeing and challenging the effectiveness of the organization's IT SOX controls and internal controls. This position ensures that the company's IT environment maintains strong internal controls, adheres to regulatory requirements, and effectively addresses audit findings, thereby managing and mitigating IT compliance risks. This position is an indivdual contributor role reporting to the Director of Application Support and Operations. Responsibilitiy * Enhance the Company's Internal Controls and IT SOX Program and ensure compliance with accounting policies and SOX regulations * Review and update the Company's risk and control matrix and internal control documentation to maintain and update key controls and narratives * Collaborate with process owners/managers to ensure ownership of all significant processes and controls * Work with all relevant system and IT/Technology owners to review the design, implementation, and evaluation of IT general controls and automated system controls/configurations * Serve as a technical resource on all internal control and process improvement matters, including development, refinement, and documentation of internal controls and processes for all departments and new strategic initiatives * Support the execution of first line of defense testing of controls to evaluate the design and operating effectiveness of controls * Perform follow-up on the status of outstanding deficiencies and assist process owners in the design and implementation of process improvements and remediation action items * Act as the point of contact for external and internal audit to support testing, walkthroughs, process reviews, and PBC requests as it relates to internal controls * Assist as necessary with SOX walkthroughs in partnership with the Internal Audit SOX team and the Company's external auditors * Collaborate with process, control, and system owners to develop and provide training programs on SOX industry leading practices and risk management * Review and validate management's remediation plans for audit findings to ensure they effectively address the root cause and are implemented in a timely manner Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic * Bachelor's degree in Information Technology, Accounting, Finance, or a related field * 12+ years of relevant work experience (Big 4 public accounting and corporate SOX experience in a multi-national public company) * Professional certification such as CISA, CPA, CIA, or similar Strong understanding of the Sarbanes-Oxley Act, the 2013 COSO framework, and SEC guidance for management's assessment of internal controls over financial reporting * Expereince applying and assessing financial reporting impact based on knowledge of Accounting Principles (e.g., US GAAP, IFRS) Preferred * Strong articulative skills, with ability to effectively communicate at all levels * Thorough approach with high level of accuracy and strong attention to detail * Proactive attitude and excellent project management skills with the ability to effectively prioritize and multitask * SaaS industry experience * Experience with Oracle Cloud ERP & Salesforce Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $140,000.00 - $225,075.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 - $197,750.00 base salary This role is also eligible for the following: * Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. * Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: * Paid Time Off: earned time off, as well as paid company holidays based on region * Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement * Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment * Retirement Plans: select retirement and pension programs with potential for employer contributions * Learning and Development: options for coaching, online courses and education reimbursements * Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at ****************** for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid