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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Redmond, WA | $40,716 | $19.57 |
| 2 | Boston, MA | $39,934 | $19.20 |
| 3 | San Jose, CA | $39,138 | $18.82 |
| 4 | Rochester, NY | $38,653 | $18.58 |
| 5 | Minneapolis, MN | $38,373 | $18.45 |
| 6 | Franklin Lakes, NJ | $38,313 | $18.42 |
| 7 | Wilton, CT | $37,620 | $18.09 |
| 8 | Hillsboro, OR | $37,081 | $17.83 |
| 9 | Milwaukee, WI | $36,267 | $17.44 |
| 10 | Chicago, IL | $36,189 | $17.40 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $116,063 | $56 | - |
| 2 | Customer Service Executive | $113,309 | $54 | - |
| 3 | Senior Representative | $109,577 | $53 | - |
| 4 | Account Executive/Customer Service | $109,007 | $52 | - |
| 5 | Customer Experience Associate | $105,786 | $51 | - |
| 6 | Sales Service Coordinator | $104,170 | $50 | - |
| 7 | Customer Account Executive | $102,709 | $49 | - |
| 8 | Customer Support Executive | $96,541 | $46 | - |
| 9 | Customer Liaison | $96,077 | $46 | - |
| 10 | Customer Care Executive | $93,865 | $45 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | IntraMart | $36,900 | $18 | - |
| 2 | Redmane Technology | $36,895 | $18 | - |
| 3 | Openwave Computing | $36,878 | $18 | - |
| 4 | Accolite Digital | $36,858 | $18 | - |
| 5 | MBuy | $36,836 | $18 | - |
| 6 | Tech Mahindra | $36,807 | $18 | - |
| 7 | iGATE Global Solutions | $36,640 | $18 | - |
| 8 | Aztec Software Associates | $36,625 | $18 | 2 |
| 9 | YASH Technologies | $36,621 | $18 | - |
| 10 | SoftPath Technologies | $36,430 | $18 | - |
| 11 | Zensar Technologies | $36,396 | $18 | 1 |
| 12 | Xoriant | $36,200 | $17 | - |
| 13 | Reliance Global | $35,957 | $17 | - |
| 14 | VEDICSOFT | $35,339 | $17 | - |
| 15 | NIC INFO TEK | $35,170 | $17 | - |
| 16 | Teradata | $34,754 | $17 | - |
| 17 | VED Software Services | $34,338 | $17 | - |
| 18 | NTT Data International L.L.C. | $33,964 | $16 | 16 |
| 19 | Systems Technology Group | $33,573 | $16 | - |
| 20 | ActiveAether | $32,644 | $16 | - |