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AvantGuard Monitoring Centers jobs - 24 jobs

  • Customer Success Specialist

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Under direction of the SVP of Workforce Safety and the Customer Success Manager, the Customer Success Specialist is responsible for being the liaison between Becklar and our Connected Safety customers including enterprises, clients, and resellers. The Customer Success Specialist will ensure that Becklar processes and procedures align and support customers needs expertly. The role will train partners in the latest capabilities of industry leading safety solutions, answer questions, and provide technical support to customers. You will assist in the development and creation of training materials, and business reports. You will be acting as a representative of Becklar and it's values for all Workforce Safety customers. Essential Job Functions: Account Management: Proactively become the primary point of contact with enterprises and resellers for all business functions and drive coordination between their contacts and internal departments as needed. This will include training clients on functionality of solutions and updates. Coordinate and understand internal developments with various Becklar departments and then proactively communicate relevant information to clients. Availability to support clients on call after hours. Client Engagement: Proactively research the needs of enterprises and work with internal partners to find solutions to the needs of the enterprise. Work with the enterprise to relay these solutions and help the enterprise build implement these solutions. Build and maintain relationships with day-to-day client contacts as a trusted advisor throughout multiple levels. Content Creation: Update and create training materials in a variety of mediums to train end users, and admins on Becklar Workforce Safety solutions. Reporting: Create and maintain various reports for the business on a weekly, monthly, and annual basis. Industry Knowledge: Maintain and learn knowledge in account management, safety, software, mobile app, device and connected safety industries with the ability to understand and communicate market factors. Maintain professionalism, security, and integrity to ourselves, co-workers, and customers Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Job Qualifications / Skill Requirements: Business or Technical Bachelor s degree required Energetic and Professional personality Ability to occasionally travel Proficiency with Microsoft Office/Google Products Strong interpersonal skills with the ability to work cohesively within a team environment Self-manage with moderate supervision Team player with can-do attitude Results-oriented, creative-problem solver; Able to meet deadlines Attention to detail, focus, follow-up and follow-through; methodical time management
    $24k-33k yearly est. 15d ago
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  • Customer Service Operator

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Ogden, Utah Who We Are: Becklar Enterprise Monitoring is one of the fastest-growing alarm monitoring companies in the nation, headquartered in Ogden, UT near Weber State. Our mission is to save lives, protect property, and inspire peace of mind every day by monitoring burglar, fire, medical, and IOT alarms with the fastest response time in the industry. At Becklar, We Care F.I.R.S.T., which means we're Fun, Innovative, value Relationships, work to Serve each other and the community, and operate as a Team to extend Trust to those around us. Join us, and you'll have the opportunity to be a hero! Reasons You'll Love Working at Becklar: Growth opportunities - We're growing at over 200,000 subscribers a year and always look internally first for promotions. Part-Time - 16-29 hours/week. Starting pay $16.50/hour with the ability to make up to $17.00/hour after 90 days. Graves starting pay $17.50/hour with the ability to make up to $18.00/hour after 90 days. Tuition reimbursement up to $1,000+/year. Free mental health assistance & 401k match for all employees! NO SALES or Surveys, you will just be helping people stay safe. A FUN team, company parties, weekly pay days, professional development, and more! What You'll Do: Process alarm signals quickly, accurately and professionally while managing stressful situations. Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties. Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly. Accurately document all responses for the alarm on the computer. Learn and use new software to complete multiple tasks. Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team. Skills Needed: Must be 18 years of age or older with a high school diploma or GED Must be available to work Day/Early morning shifts Prior customer service experience preferred. Ability to type a minimum of 40 wpm. We are a 24/7 business to protect our subscribers. To ensure each team member gets schedule flexibility you must be willing to work 1 weekend day each week or every other weekend. You also must be willing to work holidays. Ability to make a 6 month commitment to work here. Must be able to pass a 2 week fully-paid training class. Must be able to pass a pre-employment drug test and background check.
    $16.5-18 hourly 9d ago
  • Transitions Specialist

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Transition Specialist Hybrid - Full-Time Ogden, UT About Becklar Becklar delivers the industry s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response designed to act in the moments that matter most. Headquartered in Ogden, Utah, Becklar is one of the nation s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented. About this Position:? Under the direction of the Transition Account Manager, you will be?responsible for overseeing the transition of dealer s post conversion. The Transition Specialist will build strong relationships with dealers during the conversion to ensure a smooth transition to the dealer care team. You will ensure the new dealer(s) daily needs are met while they are in the conversion stage. You will also assist in the building and maintenance of the knowledge base for the dealer services team. In addition to competitive compensation,?we also offer: Award-winning medical, dental, and vision insurance with low premiums! 401(k) with competitive company match Tuition assistance Generous PTO Company-paid Life and AD&D insurance Short-term and long-term disability benefits Other perks such as company parties and events, free snacks,?an awesome team, and more! What You'll do: Ensure new dealers continue to follow procedures outlined during conversion stage Maintain a professional business relationship with dealers after a conversion Provide excellent customer service via phone, email, and text Assist other AG personnel to establish and maintain efficient office procedures Find solutions to problems as they arise Learn, create, and maintain standard operating procedures? Understand and show a knowledge of Stages Build and maintain a knowledge database for the dealer services team Communicate new trainings or changes to procedures as needed Skills Needed: Maintain a consistent and predictable schedule & work 40 hrs/week Be available to work holidays and weekends as needed No active disciplinary action past a verbal warning Ability to work cohesively within a team environment Self-manage with minimal supervision Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
    $31k-54k yearly est. 1d ago
  • Technical Account Manager

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Ogden, UT (Hybrid) About Becklar Becklar delivers the industry s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response designed to act in the moments that matter most. Headquartered in Ogden, Utah, Becklar is one of the nation s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented. Becklar is seeking a driven and client-oriented?Account Manager?to join our team. You will be responsible for supporting and maintaining great relationships between AvantGuard and its dealers. This is done through proactive customer service, good communication, and collaboration. This position will support some of our largest dealers in the medical alarm industry and their customers. We are looking for someone that has strong communication, excellent customer service, and effective problem solving skills. What your day-to-day will look like: Work on a daily basis with the dealers to meet their needs and deliver exceptional customer service Gather data, information, and trends to create presentations to show dealers how to use new technology and procedures they may not be using to increase operational efficiency Drive process improvement to implement new procedures and technology for dealers Work with various departments to isolate and correct any issues or requests in a timely and proactive manner Assist with procedure and protocol changes. Set up and deliver reports for dealer use Assist with implementing new accounts Test and integrate new devices Provide excellent customer service at all times and via all means Assist and lead projects as directed by the dealers your team Ensure that the dealer has a full understanding of the services available to them Set up regular meetings with the dealers to go over services and offer training where needed Travel to events and tradeshows as needed, ensuring flexibility within your schedule (less than 10% of time) Provide innovative ideas, process improvement, and upsell our services and capabilities as needed Skills You'll need: No discipline?past a written warning Bachelor's degree preferred Strong interpersonal skills with the ability to work cohesively within a team environment Self-manage with moderate supervision Solve problems effectively Excellent customer service, communication, and public relations skills Strong attention to detail, focus, and follow through Ability to use a personal computer, telephonic systems, and related software applications Proactively and independently solve procedural and technical problems Ability to maintain professionalism, integrity to ourselves, co-workers, and customers
    $77k-109k yearly est. 1d ago
  • Director, SMART Dealer Network

    Avantguard Monitoring, LLC 4.4company rating

    Avantguard Monitoring, LLC job in Ogden, UT

    Hybrid (Ogden, UT) About Becklar Becklar delivers the industrys only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event responsedesigned to act in the moments that matter most. Headquartered in Ogden, Utah, Becklar is one of the nations largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented. The Role We are seeking a strategic and execution-focused Director, SMART Dealer Network, to build, enable, and scale a high-performing dealer ecosystem for our video remote guarding and security monitoring solutions. This is a high-impact leadership role responsible for launching and growing a partner network that drives adoption, recurring revenue, and long-term market penetration. You will own the end-to-end dealer experiencefrom recruitment and onboarding to enablement, performance, and retentionwhile working cross-functionally with Sales, Product, Marketing, and Operations. This role is ideal for a leader who thrives at the intersection of strategy, partnerships, and revenue growth and who enjoys building programs from the ground up. What Youll Do * Design and execute a comprehensive dealer network strategy aligned with company growth goals * Onboard and enable dealers to the Smart Dealer Network * Recruit, onboard, and activate dealers within target verticals * Launch and lead a Dealer Advisory Board, including managing annual meetings and dealer events * Develop vertical-specific value propositions, sales plays, and go-to-market strategies * Create and deliver dealer enablement materials, training programs, and playbooks in partnership with Sales and Marketing * Drive dealer performance through training sessions, roadshows, incentives, and ongoing support * Collaborate closely with Product, Sales, Marketing, and Operations to align offerings, service delivery, and messaging to dealer needs * Advocate for dealer feedback internally to influence product roadmap and program enhancements * Track dealer health, engagement, pipeline, and performance metrics * Use data and insights to optimize dealer productivity, retention, and long-term growth * Continuously refine dealer programs to improve time-to-productivity and revenue impact What Were Looking For * Proven experience building and scaling partner, dealer, or channel programsideally in security, SaaS, video monitoring, or recurring-revenue solutions * Strong strategic thinking paired with hands-on execution * Experience developing enablement programs, sales plays, and vertical-specific strategies * Ability to influence cross-functional teams and senior stakeholders * Data-driven mindset with comfort owning metrics and performance outcomes * Excellent relationship-building, communication, and presentation skills Requirements 6+ years of progressive experience building, managing, and scaling partner, dealer, or channel programs Proven success driving revenue through indirect sales, partner ecosystems, or dealer networks Experience in security, SaaS, video monitoring, IoT, or other recurring-revenue solutions preferred Demonstrated ability to launch programs from the ground up and scale them nationally or globally Strong cross-functional leadership experience working with Sales, Marketing, Product, and Operations Experience creating enablement programs, sales playbooks, training, and go-to-market strategies Strong analytical skills with experience tracking KPIs, pipeline performance, and partner health metrics Excellent communication, presentation, and relationship-management skills Willingness to travel as needed to support dealers, events, and advisory board meetings
    $117k-157k yearly est. 6d ago
  • Software Engineer II

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Hybrid (Ogden, UT) Becklar is one of the fastest growing alarm monitoring companies in the country. We exist to help people and we make the world a better place by providing our expertise and the services we deliver. At Becklar, we are defined by our core values: We Care, We're Fun, We're Innovative, We value Relationships, We give great Service, and We build and extend Trust. In short, We Care F.I.R.S.T. Software Engineer II Job Summary Reporting to the VP of Software Engineering, the Software Engineer II plays a critical role in developing and delivering high-quality code, projects, and innovative solutions. In this role, you will receive mentorship and training from outstanding leaders, fostering professional growth. The Software Engineer II supports strict adherence to team policies and drives key company performance metrics. This role also upholds and exemplifies exceptional customer service, embodying the Company s core values, culture, policies, and procedures consistently by proven ability to handle tasks and projects assigned. Essential Job Functions: Develop, maintain, and ensure quality code. Ability to write and understand code and deliver a quality product with limited help from others. Communicate effectively with customers and other departments Work well under pressure for extended periods Strong attention to detail, focus, follow through, and follow up Continually improve, learn, and grow - take constructive criticism from Sr. Engineers and others as needed Follow established IT processes for change, configuration, and problem management as well as regulatory requirements Maintain professionalism and integrity to ourselves, co-workers, and customers Responsibilities / Duties / Tasks: Ability to produce, test, and debug quality code while ensuring highest levels of quality Develop highly scalable software solutions Focus on improving problem-solving skills, deepening knowledge of systems, and expanding toolset proficiency. Follow development standards as defined in the Becklar development standards document Understand and implement emerging web and mobile development technologies Gather requirements for business reporting needs with client and department resources Work closely with the leadership team to identify and prioritize deliverables Perform validation and verification testing through the use of test cases Maintain individual KPIs Ensure 85% of the time each day is spent on the development of Sprint tasks Complete Sprint tasks in the timelines defined in Sprint planning Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Job Qualifications / Skill Requirements: Bachelor s Degree with 3+ years experience in professional development Experience with C#, Node.js, Typescript, JavaScript, HTML, Angular, and SQL. Experience writing and maintaining unit tests using XUnit or similar testing frameworks. Has worked in and understands different cloud infrastructure?(AWS). Has knowledge and understanding of different cloud serverless technologies Gained proficiency with one or more of the following: SQL,?Relational and non-relational databases (SQL Server, Aurora Postgresql, DynamoDB). Ability to design and implement scalable, maintainable, and secure database solutions following best practices. Solid understanding of API design (RESTful) and integration. Experience with CI/CD pipelines and version control systems such as Git. Advanced organizational and problem-solving skills. Ability to find problems and develop strategic solutions efficiently Commitment to excellence and providing exceptional customer service Excellent written and verbal communication skills Good organizational and interpersonal skills Ability to prioritize and multitask Acute attention to detail Strong interpersonal skills with the ability to work cohesively within a team environment Self-manage with moderate supervision Ability to organize and solve problems effectively Proven capacity to handle the tasks given and may even be able to help newer employees learn
    $77k-108k yearly est. 11d ago
  • Graves Video Monitoring Specialist

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Ogden, UT is in-office. Who We Are At Becklar Video Monitoring, we monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. What makes us stand out is that at Becklar, We Care F.I.R.S.T. In other words, we care about each of our team members and subscribers, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us. Reasons You'll Love Working Here: Fully paid, hands-on training - we'll teach you everything you need to know for the job. Starting pay of $17.50 an hour with the ability to grow with us Free mental health assistance for you and your family Great 401(k) retirement plan with company match Competitive tuition reimbursement and continued learning opportunities TONS of growth opportunities NO SALES or Surveys, just helping people and protecting property! A FUN team, company parties, work-life balance, weekly pay days, and more! What You'll Do: Process video alarm signals quickly, accurately and professionally Provide a high level of detail through the ticketing process Learn and use new software to complete multiple tasks What We're Looking for?: 1+ year of customer service experience strongly preferred Strong attention to detail is a must Must be able to type, write, and speak English Must be able to use technology efficiently for an extended amount of time Preferred Experience (but not required) 1 Year of phone customer service Minimum of 16-29 hours per week 1 Year of security experience Bilingual is a plus Eyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
    $17.5 hourly 9d ago
  • Accounts Payable Specialist

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Ogden, Utah - Remote Hybrid (1 day per week in-office located in Ogden, UT required) Headquartered in Ogden, UT, Becklar's mission is to create solutions for a safer world through our innovative technologies and caring people. Becklar is one of the largest and fastest growing monitoring companies in the nation. We monitor alarms (security, fire, medical, IoT, and more) throughout the nation for over 2.2 million subscribers every day. What makes us stand out is that at Becklar We Care F.I.R.S.T. In other words, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us. Overview Under direction of the Assistant Controller, the Accounts Payable Specialist is responsible for processing vendor invoices, 1099 reporting paying on correct terms, and entering employee expense reimbursements and credit card transactions. Ensures vendors are documented correctly in ERP, W-9 has been received, and that invoices and expenses are approved by appropriate management. What we are looking for: Exemplify excellent attention to detail, customer service, and communication skills and demonstrate ability to work well under pressure for extended periods of time Attention to detail, focus, and time management skills needed to meet deadlines and perform accurate work Strong ability to use a personal computer, ERP (NetSuite) system, Coupa, and other related software Ability to solve vendor account discrepancies proactively Ensure that payable processes and controls are being followed accurately What you will do: Add new vendors to ERP, ensuring a new vendor information form has been completed by purchaser, and a W-9 form has been received and attached to the vendor record Prepare 1099s Match invoices to open purchase orders Enter vendor invoices into Coupa and ensure that proper general ledger accounts are being used Scan invoices and keep electronic filing system by vendor Send invoices out to appropriate managers for their review of accurate charges and approval to process payment Verify that sales tax has been included on vendor invoices on taxable purchases. Accrue use tax on invoices that vendor did not add, but the obligation to pay exists Review vendor statements to ensure they match our records and resolve any discrepancies with the vendor Process and review the AP Aging report to ensure all vendors have been paid timely and that no outstanding credits or errors have been unresolved Answer vendor questions via emails and phone calls with courtesy and professionalism and resolve problems as they occur Record employee expense reimbursement and termination payment requests that have been approved by the controller and paid out via ACH Record employee assigned company credit card transactions in the ERP and ensure that the proper general ledger accounts are entered and that all supporting documentation has been uploaded by employees. Send summary of charges out to managers for approval Record all automatic monthly vendor payments into the ERP system on the date they are paid Prepare month end accruals for the accounting team Requirements: Maintain a consistent and predictable schedule & work 40 hrs/week Must have experience with payables, receivables, or other accounting clerk processes High school diploma or equivalent required (Associates degree desired) Proficiency with Microsoft Office/Google Products, and ERP Systems Prior experience with Coupa is highly important
    $32k-41k yearly est. 15d ago
  • Network Engineer III

    Avantguard Monitoring, LLC 4.4company rating

    Avantguard Monitoring, LLC job in Ogden, UT

    Hybrid (Ogden, UT) Becklar is one of the fastest growing alarm monitoring companies in the country. We exist to help people and we make the world a better place by providing our expertise and the services we deliver. At Becklar, we are defined by our core values: We Care, We're Fun, We're Innovative, We value Relationships, We give great Service, and We build and extend Trust. In short, We Care F.I.R.S.T. Job Summary The Becklar Network Engineer III is a senior technical leader responsible for architecting, securing, and evolving the organizations global network infrastructure. This role drives strategic design decisions, ensures resiliency and scalability, and serves as a subject matter expert across networking, connectivity, and network security domains. Job Responsibilities: * Architect and oversee enterprise-wide network designs supporting high availability, redundancy, and scalability. * Lead complex network transformations including data center, cloud, and M&A integrations. * Establish network security architecture aligned with best practice and regulatory requirements. * Serve as the escalation point for critical network incidents and lead root cause analysis. * Define network standards, reference architectures, and long-term roadmaps. * Partner with executive leadership on infrastructure strategy, risk management, and investment planning. * Mentor and develop junior team members. * Evaluate and select vendors, technologies, and service providers. Job Functions: Participate in * Enterprise network architecture and strategy * Security architecture and governance * Business continuity and disaster recovery leadership * Vendor and carrier negotiations * Cross-functional team collaboration * Technical mentorship and leadership Required Job Qualifications: * Bachelors degree in IT, Computer Science, Engineering, or related field (or equivalent experience) * 8+ years of progressive enterprise network engineering experience * Expert-level knowledge of routing (BGP, OSPF, SD-WAN Technologies), switching (Active gateway, HSRP, VRRP, STP, Switch stacking technologies), firewalling, and network security (IPSec, SSL VPN) * Cloud networking experience including AWS Landing Zone Accelerator * Proven ability to lead/coordinate projects, design and operate mission-critical networks * Expert-level experience architecting large-scale AWS network environments, including multi-account landing zones, Transit Gateway at scale, advanced routing, resiliency patterns, and integration with security tooling. * Familiarity with networking, virtualization, and cybersecurity best practices. * Strong problem-solving and analytical skills. * Excellent communication and teamwork abilities. Preferred: * Relevant certifications (e.g., CCIE, CCNP, PCNSC, ACSX, or equivalent). * Knowledge of SD-WAN Technologies, Network automation and monitoring (Python, Ansible, SolarWinds, PRTG) * Experience in regulated environments (SOC 2, ISO 27001, HIPAA) * Experience with network automation and infrastructure-as-code
    $73k-100k yearly est. 12d ago
  • Director, SMART Dealer Network

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Hybrid (Ogden, UT) About Becklar Becklar delivers the industry s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response designed to act in the moments that matter most. Headquartered in Ogden, Utah, Becklar is one of the nation s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented. The Role We are seeking a strategic and execution-focused Director, SMART Dealer Network, to build, enable, and scale a high-performing dealer ecosystem for our video remote guarding and security monitoring solutions. This is a high-impact leadership role responsible for launching and growing a partner network that drives adoption, recurring revenue, and long-term market penetration. You will own the end-to-end dealer experience from recruitment and onboarding to enablement, performance, and retention while working cross-functionally with Sales, Product, Marketing, and Operations. This role is ideal for a leader who thrives at the intersection of strategy, partnerships, and revenue growth and who enjoys building programs from the ground up. What You ll Do Design and execute a comprehensive dealer network strategy aligned with company growth goals Onboard and enable dealers to the Smart Dealer Network Recruit, onboard, and activate dealers within target verticals Launch and lead a Dealer Advisory Board, including managing annual meetings and dealer events Develop vertical-specific value propositions, sales plays, and go-to-market strategies Create and deliver dealer enablement materials, training programs, and playbooks in partnership with Sales and Marketing Drive dealer performance through training sessions, roadshows, incentives, and ongoing support Collaborate closely with Product, Sales, Marketing, and Operations to align offerings, service delivery, and messaging to dealer needs Advocate for dealer feedback internally to influence product roadmap and program enhancements Track dealer health, engagement, pipeline, and performance metrics Use data and insights to optimize dealer productivity, retention, and long-term growth Continuously refine dealer programs to improve time-to-productivity and revenue impact What We re Looking For Proven experience building and scaling partner, dealer, or channel programs ideally in security, SaaS, video monitoring, or recurring-revenue solutions Strong strategic thinking paired with hands-on execution Experience developing enablement programs, sales plays, and vertical-specific strategies Ability to influence cross-functional teams and senior stakeholders Data-driven mindset with comfort owning metrics and performance outcomes Excellent relationship-building, communication, and presentation skills Requirements 6+ years of progressive experience building, managing, and scaling partner, dealer, or channel programs Proven success driving revenue through indirect sales, partner ecosystems, or dealer networks Experience in security, SaaS, video monitoring, IoT, or other recurring-revenue solutions preferred Demonstrated ability to launch programs from the ground up and scale them nationally or globally Strong cross-functional leadership experience working with Sales, Marketing, Product, and Operations Experience creating enablement programs, sales playbooks, training, and go-to-market strategies Strong analytical skills with experience tracking KPIs, pipeline performance, and partner health metrics Excellent communication, presentation, and relationship-management skills Willingness to travel as needed to support dealers, events, and advisory board meetings
    $117k-157k yearly est. 5d ago
  • Graves Video Monitoring Specialist

    Avantguard Monitoring, LLC 4.4company rating

    Avantguard Monitoring, LLC job in Ogden, UT

    Ogden, UT is in-office. Who We Are At Becklar Video Monitoring, we monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. What makes us stand out is that at Becklar, We Care F.I.R.S.T. In other words, we care about each of our team members and subscribers, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us. Reasons You'll Love Working Here: * Fully paid, hands-on training - we'll teach you everything you need to know for the job. * Starting pay of $17.50 an hour with the ability to grow with us * Free mental health assistance for you and your family * Great 401(k) retirement plan with company match * Competitive tuition reimbursement and continued learning opportunities * TONS of growth opportunities * NO SALES or Surveys, just helping people and protecting property! * A FUN team, company parties, work-life balance, weekly pay days, and more! What You'll Do: * Process video alarm signals quickly, accurately and professionally * Provide a high level of detail through the ticketing process * Learn and use new software to complete multiple tasks What We're Looking for?: * 1+ year of customer service experience strongly preferred * Strong attention to detail is a must * Must be able to type, write, and speak English * Must be able to use technology efficiently for an extended amount of time Preferred Experience (but not required) * 1 Year of phone customer service * Minimum of 16-29 hours per week * 1 Year of security experience * Bilingual is a plus Eyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
    $17.5 hourly 10d ago
  • Customer Success Specialist

    Avantguard Monitoring, LLC 4.4company rating

    Avantguard Monitoring, LLC job in Ogden, UT

    Under direction of the SVP of Workforce Safety and the Customer Success Manager, the Customer Success Specialist is responsible for being the liaison between Becklar and our Connected Safety customers including enterprises, clients, and resellers. The Customer Success Specialist will ensure that Becklar processes and procedures align and support customers needs expertly. The role will train partners in the latest capabilities of industry leading safety solutions, answer questions, and provide technical support to customers. You will assist in the development and creation of training materials, and business reports. You will be acting as a representative of Becklar and it's values for all Workforce Safety customers. Essential Job Functions: * Account Management: Proactively become the primary point of contact with enterprises and resellers for all business functions and drive coordination between their contacts and internal departments as needed. This will include training clients on functionality of solutions and updates. Coordinate and understand internal developments with various Becklar departments and then proactively communicate relevant information to clients. Availability to support clients on call after hours. * Client Engagement: Proactively research the needs of enterprises and work with internal partners to find solutions to the needs of the enterprise. Work with the enterprise to relay these solutions and help the enterprise build implement these solutions. Build and maintain relationships with day-to-day client contacts as a trusted advisor throughout multiple levels. * Content Creation: Update and create training materials in a variety of mediums to train end users, and admins on Becklar Workforce Safety solutions. * Reporting: Create and maintain various reports for the business on a weekly, monthly, and annual basis. * Industry Knowledge: Maintain and learn knowledge in account management, safety, software, mobile app, device and connected safety industries with the ability to understand and communicate market factors. * Maintain professionalism, security, and integrity to ourselves, co-workers, and customers * Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Job Qualifications / Skill Requirements: * Business or Technical Bachelors degree required * Energetic and Professional personality * Ability to occasionally travel * Proficiency with Microsoft Office/Google Products * Strong interpersonal skills with the ability to work cohesively within a team environment * Self-manage with moderate supervision * Team player with can-do attitude * Results-oriented, creative-problem solver; Able to meet deadlines * Attention to detail, focus, follow-up and follow-through; methodical time management
    $24k-33k yearly est. 16d ago
  • Software Engineer II

    Avantguard Monitoring, LLC 4.4company rating

    Avantguard Monitoring, LLC job in Ogden, UT

    Hybrid (Ogden, UT) Becklar is one of the fastest growing alarm monitoring companies in the country. We exist to help people and we make the world a better place by providing our expertise and the services we deliver. At Becklar, we are defined by our core values: We Care, We're Fun, We're Innovative, We value Relationships, We give great Service, and We build and extend Trust. In short, We Care F.I.R.S.T. Software Engineer II Job Summary Reporting to the VP of Software Engineering, the Software Engineer II plays a critical role in developing and delivering high-quality code, projects, and innovative solutions. In this role, you will receive mentorship and training from outstanding leaders, fostering professional growth. The Software Engineer II supports strict adherence to team policies and drives key company performance metrics. This role also upholds and exemplifies exceptional customer service, embodying the Companys core values, culture, policies, and procedures consistently by proven ability to handle tasks and projects assigned. Essential Job Functions: * Develop, maintain, and ensure quality code. * Ability to write and understand code and deliver a quality product with limited help from others. * Communicate effectively with customers and other departments * Work well under pressure for extended periods * Strong attention to detail, focus, follow through, and follow up * Continually improve, learn, and grow - take constructive criticism from Sr. Engineers and others as needed * Follow established IT processes for change, configuration, and problem management as well as regulatory requirements * Maintain professionalism and integrity to ourselves, co-workers, and customers Responsibilities / Duties / Tasks: * Ability to produce, test, and debug quality code while ensuring highest levels of quality * Develop highly scalable software solutions * Focus on improving problem-solving skills, deepening knowledge of systems, and expanding toolset proficiency. * Follow development standards as defined in the Becklar development standards document * Understand and implement emerging web and mobile development technologies * Gather requirements for business reporting needs with client and department resources * Work closely with the leadership team to identify and prioritize deliverables * Perform validation and verification testing through the use of test cases * Maintain individual KPIs * Ensure 85% of the time each day is spent on the development of Sprint tasks * Complete Sprint tasks in the timelines defined in Sprint planning * Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Job Qualifications / Skill Requirements: * Bachelors Degree with 3+ years experience in professional development * Experience with C#, Node.js, Typescript, JavaScript, HTML, Angular, and SQL. * Experience writing and maintaining unit tests using XUnit or similar testing frameworks. * Has worked in and understands different cloud infrastructure?(AWS). * Has knowledge and understanding of different cloud serverless technologies * Gained proficiency with one or more of the following: SQL,?Relational and non-relational databases (SQL Server, Aurora Postgresql, DynamoDB). * Ability to design and implement scalable, maintainable, and secure database solutions following best practices. * Solid understanding of API design (RESTful) and integration. * Experience with CI/CD pipelines and version control systems such as Git. * Advanced organizational and problem-solving skills. Ability to find problems and develop strategic solutions efficiently * Commitment to excellence and providing exceptional customer service * Excellent written and verbal communication skills * Good organizational and interpersonal skills * Ability to prioritize and multitask * Acute attention to detail * Strong interpersonal skills with the ability to work cohesively within a team environment * Self-manage with moderate supervision * Ability to organize and solve problems effectively * Proven capacity to handle the tasks given and may even be able to help newer employees learn
    $77k-108k yearly est. 12d ago
  • Graves Customer Service Operator

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Ogden, Utah Who We Are: Becklar Enterprise Monitoring is one of the fastest-growing alarm monitoring companies in the nation, headquartered in Ogden, UT near Weber State. Our mission is to save lives, protect property, and inspire peace of mind every day by monitoring burglar, fire, medical, and IOT alarms with the fastest response time in the industry. At Becklar, We Care F.I.R.S.T., which means we're Fun, Innovative, value Relationships, work to Serve each other and the community, and operate as a Team to extend Trust to those around us. Join us, and you'll have the opportunity to be a hero! Reasons You'll Love Working at Becklar: Growth opportunities - We're growing at over 200,000 subscribers a year and always look internally first for promotions. Part-Time - 16-29 hours/week.. Graves starting pay $17.50/hour with the ability to make up to $18.00/hour after you're 90 days. Tuition reimbursement up to $1,000+/year. Free mental health assistance & 401k match for all employees! NO SALES or Surveys, you will just be helping people stay safe. A FUN team, company parties, weekly pay days, professional development, and more! What You'll Do: Process alarm signals quickly, accurately and professionally while managing stressful situations. Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties. Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly. Accurately document all responses for the alarm on the computer. Learn and use new software to complete multiple tasks. Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team. Skills Needed: Must be 18 years of age or older with a high school diploma or GED Must be available to work a Graves/Night shift Prior customer service experience preferred. Ability to type a minimum of 40 wpm. We are a 24/7 business to protect our subscribers. To ensure each team member gets schedule flexibility you must be willing to work 1 weekend day each week or every other weekend. You also must be willing to work holidays. Ability to make a 6 month commitment to work here. Must be able to pass a 2 week fully-paid training class. Must be able to pass a pre-employment drug test and background check.
    $17.5-18 hourly 9d ago
  • Network Engineer III

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Hybrid (Ogden, UT) Becklar is one of the fastest growing alarm monitoring companies in the country. We exist to help people and we make the world a better place by providing our expertise and the services we deliver. At Becklar, we are defined by our core values: We Care, We're Fun, We're Innovative, We value Relationships, We give great Service, and We build and extend Trust. In short, We Care F.I.R.S.T. Job Summary The Becklar Network Engineer III is a senior technical leader responsible for architecting, securing, and evolving the organization s global network infrastructure. This role drives strategic design decisions, ensures resiliency and scalability, and serves as a subject matter expert across networking, connectivity, and network security domains. Job Responsibilities: Architect and oversee enterprise-wide network designs supporting high availability, redundancy, and scalability. Lead complex network transformations including data center, cloud, and M&A integrations. Establish network security architecture aligned with best practice and regulatory requirements. Serve as the escalation point for critical network incidents and lead root cause analysis. Define network standards, reference architectures, and long-term roadmaps. Partner with executive leadership on infrastructure strategy, risk management, and investment planning. Mentor and develop junior team members. Evaluate and select vendors, technologies, and service providers. Job Functions: Participate in Enterprise network architecture and strategy Security architecture and governance Business continuity and disaster recovery leadership Vendor and carrier negotiations Cross-functional team collaboration Technical mentorship and leadership Required Job Qualifications: Bachelor s degree in IT, Computer Science, Engineering, or related field (or equivalent experience) 8+ years of progressive enterprise network engineering experience Expert-level knowledge of routing (BGP, OSPF, SD-WAN Technologies), switching (Active gateway, HSRP, VRRP, STP, Switch stacking technologies), firewalling, and network security (IPSec, SSL VPN) Cloud networking experience including AWS Landing Zone Accelerator Proven ability to lead/coordinate projects, design and operate mission-critical networks Expert-level experience architecting large-scale AWS network environments, including multi-account landing zones, Transit Gateway at scale, advanced routing, resiliency patterns, and integration with security tooling. Familiarity with networking, virtualization, and cybersecurity best practices. Strong problem-solving and analytical skills. Excellent communication and teamwork abilities. Preferred: Relevant certifications (e.g., CCIE, CCNP, PCNSC, ACSX, or equivalent). Knowledge of SD-WAN Technologies, Network automation and monitoring (Python, Ansible, SolarWinds, PRTG) Experience in regulated environments (SOC 2, ISO 27001, HIPAA) Experience with network automation and infrastructure-as-code
    $73k-100k yearly est. 11d ago
  • Accounts Payable Specialist

    Avantguard Monitoring, LLC 4.4company rating

    Avantguard Monitoring, LLC job in Ogden, UT

    Ogden, Utah - Remote Hybrid (1 day per week in-office located in Ogden, UT required) Headquartered in Ogden, UT, Becklar's mission is to create solutions for a safer world through our innovative technologies and caring people. Becklar is one of the largest and fastest growing monitoring companies in the nation. We monitor alarms (security, fire, medical, IoT, and more) throughout the nation for over 2.2 million subscribers every day. What makes us stand out is that at Becklar We Care F.I.R.S.T. In other words, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us. Overview Under direction of the Assistant Controller, the Accounts Payable Specialist is responsible for processing vendor invoices, 1099 reporting paying on correct terms, and entering employee expense reimbursements and credit card transactions. Ensures vendors are documented correctly in ERP, W-9 has been received, and that invoices and expenses are approved by appropriate management. What we are looking for: * Exemplify excellent attention to detail, customer service, and communication skills and demonstrate ability to work well under pressure for extended periods of time * Attention to detail, focus, and time management skills needed to meet deadlines and perform accurate work * Strong ability to use a personal computer, ERP (NetSuite) system, Coupa, and other related software * Ability to solve vendor account discrepancies proactively * Ensure that payable processes and controls are being followed accurately What you will do: * Add new vendors to ERP, ensuring a new vendor information form has been completed by purchaser, and a W-9 form has been received and attached to the vendor record * Prepare 1099s * Match invoices to open purchase orders * Enter vendor invoices into Coupa and ensure that proper general ledger accounts are being used * Scan invoices and keep electronic filing system by vendor * Send invoices out to appropriate managers for their review of accurate charges and approval to process payment * Verify that sales tax has been included on vendor invoices on taxable purchases. Accrue use tax on invoices that vendor did not add, but the obligation to pay exists * Review vendor statements to ensure they match our records and resolve any discrepancies with the vendor * Process and review the AP Aging report to ensure all vendors have been paid timely and that no outstanding credits or errors have been unresolved * Answer vendor questions via emails and phone calls with courtesy and professionalism and resolve problems as they occur * Record employee expense reimbursement and termination payment requests that have been approved by the controller and paid out via ACH * Record employee assigned company credit card transactions in the ERP and ensure that the proper general ledger accounts are entered and that all supporting documentation has been uploaded by employees. Send summary of charges out to managers for approval * Record all automatic monthly vendor payments into the ERP system on the date they are paid * Prepare month end accruals for the accounting team Requirements: * Maintain a consistent and predictable schedule & work 40 hrs/week * Must have experience with payables, receivables, or other accounting clerk processes * High school diploma or equivalent required (Associates degree desired) * Proficiency with Microsoft Office/Google Products, and ERP Systems * Prior experience with Coupa is highly important
    $32k-41k yearly est. 16d ago
  • Video Monitoring Specialist

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Ogden, UT

    Ogden, UT is in-office. Who We Are At Becklar Video Monitoring, we monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. What makes us stand out is that at Becklar, We Care F.I.R.S.T. In other words, we care about each of our team members and subscribers, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us. Reasons You'll Love Working Here: Fully paid, hands-on training - we'll teach you everything you need to know for the job. Starting pay of $16.50 an hour with the ability to grow with us Free mental health assistance for you and your family Great 401(k) retirement plan with company match Competitive tuition reimbursement and continued learning opportunities TONS of growth opportunities NO SALES or Surveys, just helping people and protecting property! A FUN team, company parties, work-life balance, weekly pay days, and more! What You'll Do: Process video alarm signals quickly, accurately and professionally Provide a high level of detail through the ticketing process Learn and use new software to complete multiple tasks What We're Looking for?: 1+ year of customer service experience strongly preferred Strong attention to detail is a must Must be able to type, write, and speak English Must be able to use technology efficiently for an extended amount of time Preferred Experience (but not required) 1 Year of phone customer service Minimum of 16-29 hours per week 1 Year of security experience Bilingual is a plus Eyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
    $16.5 hourly 9d ago
  • Graves Customer Service Operator

    Avantguard Monitoring, LLC 4.4company rating

    Avantguard Monitoring, LLC job in Ogden, UT

    Ogden, Utah Who We Are: Becklar Enterprise Monitoring is one of the fastest-growing alarm monitoring companies in the nation, headquartered in Ogden, UT near Weber State. Our mission is to save lives, protect property, and inspire peace of mind every day by monitoring burglar, fire, medical, and IOT alarms with the fastest response time in the industry. At Becklar, We Care F.I.R.S.T., which means we're Fun, Innovative, value Relationships, work to Serve each other and the community, and operate as a Team to extend Trust to those around us. Join us, and you'll have the opportunity to be a hero! Reasons You'll Love Working at Becklar: * Growth opportunities - We're growing at over 200,000 subscribers a year and always look internally first for promotions. * Part-Time - 16-29 hours/week.. * Graves starting pay $17.50/hour with the ability to make up to $18.00/hour after you're 90 days. * Tuition reimbursement up to $1,000+/year. * Free mental health assistance & 401k match for all employees! * NO SALES or Surveys, you will just be helping people stay safe. * A FUN team, company parties, weekly pay days, professional development, and more! What You'll Do: * Process alarm signals quickly, accurately and professionally while managing stressful situations. * Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties. * Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly. * Accurately document all responses for the alarm on the computer. * Learn and use new software to complete multiple tasks. * Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team. Skills Needed: * Must be 18 years of age or older with a high school diploma or GED * Must be available to work a Graves/Night shift * Prior customer service experience preferred. * Ability to type a minimum of 40 wpm. * We are a 24/7 business to protect our subscribers. To ensure each team member gets schedule flexibility you must be willing to work 1 weekend day each week or every other weekend. You also must be willing to work holidays. * Ability to make a 6 month commitment to work here. * Must be able to pass a 2 week fully-paid training class. * Must be able to pass a pre-employment drug test and background check.
    $17.5-18 hourly 10d ago
  • Video Monitoring Specialist

    Avantguard Monitoring, LLC 4.4company rating

    Avantguard Monitoring, LLC job in Ogden, UT

    Ogden, UT is in-office. Who We Are At Becklar Video Monitoring, we monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. What makes us stand out is that at Becklar, We Care F.I.R.S.T. In other words, we care about each of our team members and subscribers, we're Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us. Reasons You'll Love Working Here: Fully paid, hands-on training - we'll teach you everything you need to know for the job. Starting pay of $16.50 an hour with the ability to grow with us Free mental health assistance for you and your family Great 401(k) retirement plan with company match Competitive tuition reimbursement and continued learning opportunities TONS of growth opportunities NO SALES or Surveys, just helping people and protecting property! A FUN team, company parties, work-life balance, weekly pay days, and more! What You'll Do: Process video alarm signals quickly, accurately and professionally Provide a high level of detail through the ticketing process Learn and use new software to complete multiple tasks What We're Looking for?: 1+ year of customer service experience strongly preferred Strong attention to detail is a must Must be able to type, write, and speak English Must be able to use technology efficiently for an extended amount of time Preferred Experience (but not required) 1 Year of phone customer service Minimum of 16-29 hours per week 1 Year of security experience Bilingual is a plus Eyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
    $16.5 hourly 10d ago
  • Days Customer Service Operator

    Avantguard Monitoring C 4.4company rating

    Avantguard Monitoring C job in Cedar City, UT

    Days Customer Service Alarm Operator Cedar City, UT Must be able to work a shift within the hours of 6am-2pm Who We Are: Becklar, formerly known as Avantguard is one of the fastest-growing alarm monitoring companies in the nation, located in Cedar City, UT near Southern Utah University (SUU). Our mission is to save lives, protect property, and inspire peace of mind everyday by monitoring burglar, fire, medical, and IOT alarms with the fastest response time in the industry. At Becklar, We Care F.I.R.S.T., which means we're Fun, Innovative, value Relationships, work to Serve each other and the community, and operate as a Team to extend Trust to those around us. Join us, and you'll have the opportunity to be a hero! Reasons You'll Love Working at Becklar: Flexible scheduling- We offer day shifts and can be flexbile but need operators to work the hours between 5am-2pm Growth opportunities - We're growing at over 200,000 subscribers a year and always look internally first for promotions. Part-Time - 16-29 hours/week. Starting pay at $14.50 an hour and increases to $15.00 after 90 days Tuition reimbursement up to $1,000+/year. Free mental health assistance & 401k match for all employees! NO SALES or Surveys, you will just be helping people stay safe. A FUN team, company parties, weekly pay days, professional development, and more! What You'll Do: Process alarm signals quickly, accurately and professionally while managing stressful situations. Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties. Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly. Accurately document all responses for the alarm on the computer. Learn and use new software to complete multiple tasks. Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team. Skills Needed: Must be 18 years of age or older with a high school diploma or GED. Prior customer service experience preferred. Ability to type a minimum of 40 wpm. We are a 24/7 business to protect our subscribers. To ensure each team member gets schedule flexibility you must be willing to work 1 weekend day each week or every other weekend. You also must be willing to work holidays. Ability to make a 6 month commitment to work here. Must be able to pass a 2 week fully-paid training class. Must be able to pass a pre-employment drug test and background check. Check out what Becklar is all about and learn why we aren't your typical call center at *************** and get started on the path to LOVING YOUR JOB! Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $14.5 hourly 30d ago

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AvantGuard Monitoring Centers may also be known as or be related to AvantGuard Monitoring Centers, Avantguard Monitoring Centers, Avantguard Monitoring Centers LLC and S & S Security Systems Inc.