Avenue5 Residential jobs in Portland, OR - 53 jobs

Job Title: Property Manager Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the property manager position: The property manager is responsible for the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts, maintenance, lease administration, and monthly reporting. This position also creates a positive experience for the residents, associates, and clients. Manage the day-to-day operations of the property including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rent collection and delinquency management), property P&L, and property marketing in accordance with company standards Responsible for meeting client expectations and providing an excellent customer service experience. Responsible for recruiting, interviewing, corrective feedback, and hiring Create a climate in which associates want to do their best by leading and communicating a shared vision with associates and providing coaching and development Responsible for executing the strategic marketing plan to attract and retain residents Understand the operations guidelines established within the property management agreement Respond to resident complaints and issues and serve as liaison to residents and the corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks Organize and implement site natural disaster and emergency evacuation plans Manage the property and associate safety records, property loss claims, and risk management initiatives Other duties as assigned Education and Experience: High school diploma is required. Bachelor's degree is preferred Two to three years of experience in property management is required One to two years of direct management experience is required Knowledge of resident rental lifecycle activities is required Real estate license is preferred or may be required in some locations Knowledge of Salesforce.com is preferred Prior experience in Yardi Voyager or another equivalent system is preferred Skills and Requirements: Very strong organizational and time-management skills Strong interpersonal skills to effectively and sensitively communicate with all levels of management Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel Sensitivity to confidential matters is required Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency Ability to relay technical concerns with adequate detail, quickly and accurately Capability to read, write, comprehend, and converse in English Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system Excellent customer service and interpersonal skills with the ability to relate to others Ability to cope with and defuse situations involving angry or difficult people Must maintain a valid driver's license, clean driving record, and current auto insurance is required Our Core beliefs: Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Experience our award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

Salary range: $70,000 - $85,000 annually. Holland is seeking a Human Resources professional to join our dedicated and collaborative team in Vancouver, Washington as a Human Resources Generalist to provide quality support to our employees and managers in California. The ideal candidate for this position would have previous experience and thorough knowledge of California Employment and Leave laws. The Human Resources Generalist is primarily responsible for partnering with employees and managers to provide coaching and consultation in the areas of employee relations and performance management. This individual will also facilitate leaves of absence and administer Holland's benefits programs while acting as the primary contact for personnel-related inquiries. The Human Resources Generalist is integral to the engagement of Holland's employees and will promote and model Holland Partner Group's Core Values. This individual works independently with moderate decision-making authority. ESSENTIAL JOB FUNCTIONS * Facilitate the administration of Holland's benefit programs including enrollment of new employees and reconciliation of bills. Process benefit enrollments/changes, process medical support notices, facilitate the open enrollment process, etc. * Assist managers with employee relations issues and provide guidance on any disciplinary action deemed necessary. * Assist with maintaining up-to-date HR documents, including departmental forms as well as policies and procedures. * Administer company leave programs and engage in the ADA interactive process ensuring compliance with company policy as well as state and federal laws. * Manage Workers' Compensation claims and maintain communication with injured workers, managers and insurance company while ensuring compliance with OSHA Logs and other records as required. * Manage performance review process (90-day, mid-year, and annual reviews) and ensure that the process and systems operate efficiently to meet company needs. * Prepare internal employee communications regarding compensation, benefits or company policies. * Conduct employee onboarding and exit interviews and use feedback to offer suggestions for improvements in policy or procedure. * Prepare and respond to unemployment claims. * Facilitate the employee separation process. * Promote employee engagement events and programs. * Assist in the creation of training programs for employee development. * Maintain confidentiality of sensitive documents and information. * Perform customer service functions by responding to general requests and questions. * Prepare, organize and maintain various departmental files. * Recommend process changes to promote efficiency. * Maintain a positive relationship with all staff to ensure excellent inside customer service. * Represent Holland Partner Group in a professional manner at all times. * Perform all other duties as assigned. JOB REQUIREMENTS Education: High school diploma or equivalent is required. A college degree in Human Resources or related coursework is strongly preferred. Experience: Minimum four years' Human Resources experience required with progressively increasing responsibility. Knowledge, Skills and Abilities Required: * Thorough knowledge of state and federal leave laws and benefits administration and the ability to interpret their interaction. * Demonstrated high level of skill in both verbal and written communication. * Ability to work effectively with all levels of employees while inspiring respect and credibility. * Ability to accurately perform multiple tasks in a complex and fast-paced operating environment while maintaining a strong attention to detail. * Demonstrated proficiency in the use of Microsoft Office products required. * Ability to accurately perform basic to intermediate mathematical functions. * Must be proactive, flexible, responsible and resourceful. * Ability to maintain high level of confidentiality. * Strong customer service orientation. Attendance: This full-time position is exempt and requires the ability to be present and available during business hours to meet company and department needs. Additional hours or flexible schedule may be required. This position also requires: * Travel and overnight stays. * Ability to lift or move up to 20 pounds. * Hearing and visual ability to observe and detect signs of emergency situations. * Fluency in English both verbally and non-verbally. Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.

Salary range: $22.00 - $25.00 per hour. Holland is seeking a service and detail-oriented, professional to join our dedicated and collaborative Facilities team at our corporate office in vibrant downtown Vancouver, Washington. The Facilities and Administrative Coordinator is responsible for overseeing the front desk experience and supporting the daily operations of the corporate office, ensuring a professional, efficient, and welcoming environment. This role provides administrative, facility, and operational support by coordinating vendors relationships, facilitating maintenance and service requests, and assisting with procurement and interdepartmental administrative functions in accordance with Holland Partner Group's Core Values. ESSENTIAL JOB FUNCTIONS * Oversee the corporate reception desk, maintaining continuous coverage during business hours and ensuring consistent, professional, and welcome service to all visitors and callers. * Answer, screen, and transfer incoming phone calls and emails, ensuring timely and accurate responses. * Coordinate and distribute incoming and outgoing mail, packages, and courier services. * Serve as the primary point of contact for all office and facility-related inquiries, ensuring efficient coordination of services and requests. * Coordinate with property management and vendors for building maintenance, repairs, and service requests, ensuring issues are resolved promptly. * Maintain and oversee the upkeep of general office areas, including kitchens, supply rooms, conference rooms, and common areas, ensuring a professional and functional environment. * Monitor and maintain office and facility supply inventory, coordinating the ordering, receipt, and distribution of supplies across departments. * Assist the Procurement team with vendor coordination, contract documentation, and routing of incoming and outgoing FedEx shipments. * Support procurement workflow in ConnectWise or other designated systems, ensuring timely tracking and resolution of requests. * Collaborate with vendors to ensure adherence to service level expectations and cost-efficient operations. * Oversee workspace setup for new employees, including access fobs, parking, and office supply assignments. * Assist with scheduling, meeting coordination, office events, and event planning, including preparation of conference rooms and catering arrangements. * Provide administrative support such as data entry, document preparation, correspondence, and expense reporting. * Assist with reconciling department purchasing card transactions and invoices, ensuring compliance with company policies. * Coordinate and maintain seasonal décor, ensuring spaces reflect company standards and culture. * Collaborate across departments to improve administrative systems, documentation, and workflow efficiency. * Represent Holland Partner Group in a professional manner at all times. * Perform all other duties as directed and assist the overall team effort. JOB REQUIREMENTS Education: High School Diploma or equivalent is required. Experience: Two (2) years' experience in an office environment required. Corporate administrative and/or reception experience strongly preferred. Knowledge, Skills and Abilities Required: * Strong verbal and written communication skills. * Excellent organizational and time-management skills with attention to detail. * Demonstrated ability to prioritize and handle multiple tasks in a fast-paced environment. * Strong customer service orientation and collaborative approach. * Demonstrated discretion and ability to maintain confidentiality. * Proactive, self-motivated, and adaptable to change. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and service or procurement management systems (e.g., ConnectWise, EZO, etc.). * Analytical and problem-solving abilities with a focus on continuous improvement. * Ability to work effectively with all levels of individuals while inspiring respect and credibility. Attendance: This full-time position requires regular and punctual attendance compliant with the schedule set to meet company needs. Additional hours or overtime may be required. This position also requires: * Ability to lift or move up to twenty (20) pounds. * Hearing and visual ability to observe and detect signs of emergency situations. * Fluency in English both verbally and non-verbally. Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.

Salary range: $19.00 - $23.00 per hour, plus commission and bonus potential. Holland is seeking a sales driven, multi-family leasing professional to join our collaborative and goal-oriented team as Sales Associate to assist in providing top-tier customer service to our current and future residents at our lease-up community, Adera near downtown Vancouver's waterfront. The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner Group's Core Values. ESSENTIAL JOB FUNCTIONS * Act as the first point of contact at the property, providing an exceptional customer experience to all. * Responsible for leasing apartment homes while following the Point of Sale Process including the tour, lead follow-up, application, lease file and move-in coordination in compliance with applicable laws, company expectations and procedures. * Act as a liaison for Residents and management, ensuring excellent communication, and maintaining documentation of all interactions and follow-up regarding Resident concerns. * Maintain accurate knowledge of all information regarding the lease document, community, amenities, condition of all vacant units, models and common areas. * Work with the Sales Team to increase property income, resident retention, and lease renewals, as well as encouraging sales on other income opportunities, through the Point of Sale Renewal program. * Collect security deposits, rents and all other funds associated with leasing and document each transaction properly in the community's management software system. * Maintain accurate documentation and follow up on all leasing activity including, but not limited to, phone calls, guest visits, new leases and lease renewals; enter all activity into property management software daily. * Maintain communication with the Sales and Maintenance Teams regarding the status of units, work orders, etc. * Promote positive online reviews to support reputation management goals. * Maintain confidentiality of sensitive documents and information. * Regularly inspect the customer journey path (including online advertising) to ensure information accuracy and property cleanliness. * Participate in Market Surveys, Quarterly Competitive Market Assessments and Outreach Marketing activities to support the success of the property. * Organize, attend and monitor various community recreational and social activities. * Maintain a positive relationship with all Sales and Maintenance staff to ensure excellent inside customer service, teamwork, and accountability. * Represent the community and Holland Partner Group in a professional manner at all times. * Conform to company apparel standards and set a positive example for all Associates. * Perform all other duties as directed and assist the overall team effort in any way possible. JOB REQUIREMENTS Education: High school diploma or equivalent is required. A college degree or related coursework is preferred. Experience: One to two years of customer service and/or sales experience required. Retail experience is preferred. Knowledge, Skills and Abilities Required: * Thorough knowledge of Landlord Tenant and Fair Housing Laws. * Excellent communications and organizational skills. * Ability to work in a mobile leasing environment. * Skilled in Microsoft Word, Excel and Outlook. Yardi software preferred. * Basic office organizational skills. * Ability to understand and clearly explain legal and lease documents. * Ability to work well with people and develop a positive rapport. * Strong diplomacy skills. * Strong verbal and written communication skills. * Ability to accurately perform basic to intermediate mathematical functions. * Independent decision making ability within set parameters. * Ability to prioritize and accurately perform multiple tasks concurrently. * Strong customer service orientation. Attendance: Position requires ability to work any of the seven days of the week, 52 weeks of the year. Due to property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours plus any other hours necessary to complete the job. This position also requires: * Successful completion of the Sales Certification process. * Ability to lift or move up to 20 pounds. * Hearing and visual ability to observe and detect signs of emergency situations. * Fluency in English both verbally and non-verbally. Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs. Housing discounts may be available dependent on the property, ownership approval, and unit availability.

Salary range: $20.00 - $24.00 per hour, plus bonus potential. Holland is seeking a skilled, customer-focused maintenance professional with a positive mindset to join our property maintenance team at Maestro in NW Portland, Oregon. The role requires an individual with strong problem-solving skills, the ability to work both independently and collaboratively, and a hands-on approach to maintaining the property's cleanliness, appearance, and functionality. The Maintenance Technician I is responsible for upkeep of landscape and general exterior image of the property; this includes removing trash and litter, sweeping and pressure washing sidewalks and pathways, basic gardening and weeding, and wiping down and cleaning windows and common furniture. Job functions are carried out in accordance with Holland Partner Group's Core Values. ESSENTIAL JOB FUNCTIONS * Assist in maintaining the physical condition and general upkeep of the property per company operating and safety standards. * Ensure that service requests and repairs are made correctly and in a timely manner. * General assistance of current residents including customer service, taking service requests, signing in and out of clubhouse amenities (pool, resident business center, fitness center, etc.). * Make recommendations to maintain a proper inventory of supplies and tools sufficient for turning units. * Maintain all common areas of the property and in a clean, neat and attractive condition as required by Property and/or Maintenance Manager per Holland standards. * Ensure trash receptacle area is clean and orderly. * May assist with interior and exterior painting as needed. * Ensure interior and exterior windows in common areas are kept clean and free from streaks, dust, debris and finger prints. * Maintain curb appeal of property per Holland standards including landscaping as needed. * Complete assigned units generated on weekly cleaning turn schedule and in a timely manner. * Ensure signage on property is kept neatly and displayed where appropriate. * Monitor outdoor lighting to ensure all fixtures are in good condition and light bulbs are functioning. * Maintain carport and garage area cleanliness. * Perform power washing and blowing of debris based on site schedule provided by supervisor. * Ensure light fixtures, carports, garages, signage, balcony/patio, doors, windows and landscaping are free of cobwebs, debris and dirt. * Assist in safety inspections on the property. * Maintain an excellent and professional customer service relationship with all residents and coworkers to ensure excellent inside customer service, teamwork and accountability. * Adhere to the company's safety programs and guidelines to minimize emergency repairs and service requests. * Participate in company training classes, as required. * Maintains confidentiality of sensitive documents and information regarding both Resident's personal information, and confidential information regarding Holland Residential and Holland Partner Group. * Represent Holland Partner Group in a professional manner at all times. * Conform to company apparel standards and set a positive example for all Associates. * Perform all other duties as directed and assist the overall team effort in any way possible. JOB REQUIREMENTS Education: No specific level of education is required. However, ability to read, write and speak English is required for safety and productivity reasons. Experience: No specific level of experience is required. Prior experience working in property management maintenance, landscaping, janitorial or ground keeping strongly preferred. Knowledge, Skills and Abilities Required: * Ability to work outdoors in temperatures above 90 degrees or below 32 degrees Fahrenheit. * Mobility and flexibility to use ladders to heights more than 8 to 9 feet. * Ability to accurately perform basic to intermediate mathematical functions. * Strong customer service orientation. * Knowledge of safe use of cleaning products and landscaping tools/equipment. * Ability to stand or walk for long periods of time with frequent bending, lifting and climbing. Attendance: This full-time position requires the ability to work any of the seven days of the week, 52 weeks of the year. Additional hours or overtime may be required. Position may require the incumbent to serve on-call, based on property needs. This position also requires: * Use of general cleaning equipment and tools including, but not limited to: hand tools, pressure washers, blowers, sandblasters, ladders, paint brushes, landscaping equipment, vacuum cleaner, ladder, hose sprayer, rotary scrub brush, and required safety equipment. In addition, position requires frequent chemical handling. * Ability to lift or move up to 50 pounds variable distances. * Hearing and visual ability to observe and detect signs of emergency situations. * Fluency in English both verbally and non-verbally. Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs. Housing discounts may be available dependent on the property, ownership approval, and unit availability.

Salary range: $23.50 - $29.50 per hour. Holland is seeking a service-oriented problem solver to join our collaborative and driven Procurement team, to provide efficient support to Holland's teams across the organization. The Procurement Specialist is responsible daily purchasing processes of all materials, supplies, equipment, and services for items that fall under the Resources Management purview and will provide purchasing support to all entities in accordance with Holland Partner Group's core values. The individual in this role works under indirect supervision with limited decision-making authority. ESSENTIAL JOB FUNCTIONS * Process daily purchase orders with strong focus on internal customer service and timeliness. * Organize and coordinate projects and cases in a ticketing system. * Track, receive, review items purchased and coordinate delivery and shipping when necessary. * Process daily receiving and equipment pick to the Technology Support team. * Maintain records of material movement and asset deployment. * Record and organize assets into database based on established procedures. * Assist in negotiating with vendors to ensure the best price and service guarantee. * Obtain pricing and product information, compare quotes with technical specifications and availability. * Assist in developing new supply sources when needed. * Partner with approved suppliers to support the procurement process. * Support the integration of the Purchasing Department with Information Technology Support and coordinate from procurement to end user delivery. * Perform data entry to set up and establish purchase orders and reconcile invoices. * Conduct regular audits on software group memberships, user lists, and cellular lines. * Organize, support, and maintain inventory and assist in quarterly inventory audit. * Organize update and retain records, price lists and various supporting documents. * Issue internal bill back invoices based on material movements. * Assist in equipment recovery based on established polies and procedures. * Coordinate repairs, returns, exchanges as necessary with vendors. * Work closely with technology support team to deliver exceptional customer service. * Generate various reports to support operational needs. * Represent Holland Partner Group in a professional manner at all times. * Conform to company apparel standards and set a positive example for all Associates. * Perform all other duties as directed and assist the overall team effort in any way possible. JOB REQUIREMENTS Education: High School Diploma or equivalent is required. Bachelor's degree in Business, or related field, strongly preferred. Experience: One year experience in purchasing, logistics and/or supply chain required. Information technology experience preferred. Knowledge, Skills and Abilities Required: * Skilled in in the usage of computers and office software packages (MS Word, Excel, etc.). * Demonstrated proficiency in virtual and/or hard copy records management. * Knowledge of automated procurement systems. * Experience handling web-based management systems. * Demonstrated high level of skill in both verbal and written communication. * Ability to work effectively with all levels of employees while inspiring respect and credibility. * Ability to accurately perform multiple tasks in a complex and fast-paced operating environment. * Ability to apply critical thinking and problem-solving skills to make decisions. * Exemplary organizational and interpersonal skills. * Must be proactive, flexible, responsible and resourceful. * Ability to meet timelines, milestones, and deliverables in an efficient manner. * Ability to maintain high level of confidentiality. * Demonstrate and display honesty, integrity and personal accountability. * Basic office organizational skills such as filing, mailing and shipping via FedEx. Attendance: This full-time position requires regular and punctual attendance compliant with the schedule set to meet company needs. Additional hours or overtime may be required. This position also requires: * Ability to lift or move up to 20 pounds. * Hearing and visual ability to observe and detect signs of emergency situations. * Fluency in English both verbally and non-verbally. Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.

Salary range: $105,000 - $130,000 annually. Holland is seeking an experienced Project Manager with a focus in implementing corporate service softwares to join our collaborative Project Delivery Services team at our corporate office in downtown Vancouver, WA near Vancouver's vibrant waterfront. The Project Manager is responsible for managing the scope, requirements, schedules, resources, risk, and strategic communication of cross-functional corporate technology projects. A successful individual in this role proactively manages project deadlines and drives projects at a pace that will energize the team, assuring overall project continuity and efficiency in accordance with Holland Partner Group's project delivery standards, strategic vision, and Core Values. ESSENTIAL JOB FUNCTIONS * Manages cross-functional projects and teams by aligning business objectives with value-add project delivery. * Designs and plans project goals based on a solid understanding of Project Management techniques and business technology priorities. * Drives results through effective facilitation and clear direction, resulting in timely and effective solutions that are delivered within budget and approved resources. * Convenes business stakeholders and external partners to proactively determine project requirements, overall scope, critical milestones, and deliverables. * Develops, manages, and maintains source of truth project plans, scope and approach statements, end-to-end schedules, and implementation and technical integration plans using standard project management methodologies and the Microsoft suite of tools. * Exercises independent judgement to research, organize, and evaluate data to resolve problems where established procedures and precedents do not exist. * Identifies, evaluates, and offers big picture recommendations using tact and diplomacy to resolve disputes, priority misalignment, and determine scalable alternatives based on business technology goals. * Provides coaching, feedback, training, and intervention as necessary to ensure project success. * Communicates regularly within the Business Technology team and project leadership, escalating issues as appropriate. * Publishes team status reports to inform stakeholders of key accomplishments, risks, decisions, and overall project progress. * Archives and retains project records and documents upon successful attainment of project deliverables. * Creates and communicates final project report, solicits feedback from project team members, and measures stakeholder satisfaction upon project completion. * Understands and applies knowledge of the project delivery life cycle and organizational change management process. * Creates an inclusive and empowering culture for project management teams and Business Technology staff. * Represents Holland Partner Group in a professional manner at all times. * Performs all other duties as directed and assist the overall team effort. JOB REQUIREMENTS Education: Bachelor's degree in Information Technology, Information Services, Business Administration, or related field required. Four (4) years of relevant experience may be considered in lieu of a degree. PMP or Six Sigma certification strongly preferred. Experience: Five (5) years' relevant software project management experience required. Previous experience with accounting and/or human resources software implementations strongly preferred, including HCM and construction accounting ERP implementations. Knowledge, Skills and Abilities Required: * Ability to build strategic partnerships and communicate effectively with senior leaders to influence business success. * Ability to effectively prioritize competing demands and execute tasks in a fast-paced operating environment. * Demonstrate and display honesty, integrity, and personal accountability. * Ability to work independently and collaboratively with geographically dispersed teams. * Ability to proactively drive timelines, milestones, and deliverables in a collaborative manner. * Strong verbal and written communication skills, including ability to convey technical issues to non-technical individuals. * Ability to transform ambiguous ideas into fully scoped projects. * Strong facilitation, coaching, and leadership skills. * Strong decision-making skills with demonstrated ability to balance conflicting stakeholder interests. * Strong problem analysis and resolution skills. * Demonstrated proficiency in Microsoft Project, Excel, Visio, PowerPoint, SharePoint, MS365, Teams, and OneDrive. * Ability to maintain high level of confidentiality. * Strong customer service orientation. Attendance: This full-time position requires the ability to be present and available during business hours to meet company and department needs. Additional hours or flexible schedule may be required. This position also requires: * Ability to lift or move up to twenty (20) pounds. * Hearing and visual ability to observe and detect signs of emergency situations. * Fluency in English both verbally and non-verbally. Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.

Job Title: Assistant Maintenance Supervisor Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the assistant maintenance supervisor position: We're looking for a talented assistant maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. In addition, the assistant maintenance supervisor is responsible for ensuring compliance to the company risk management program. Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement Assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times Foster a positive, active and collaborative relationship with residents, other properties and associated agencies Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns Act as mentor to maintenance team Maintain a professional demeanor and appearance at all times, promoting the same to entire team Responsible for adhering to all components of the company risk management program Complete special projects as assigned by maintenance supervisor and/or property manager Education and Experience: High school diploma or equivalent is required Minimum two years of experience in the property management industry or directly related field Possess general maintenance and carpentry skills Skills and Requirements: Must maintain a valid driver's license, clean driving record and current auto insurance is required Ability to read, write and understand English Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system Excellent customer service and interpersonal skills with the ability to relate to others Strong organizational and time-management skills Ability to multi-task Ability to perform basic mathematical functions Ability to cope with and defuse situations involving angry or difficult people Ability to maintain confidentiality Must maintain professional appearance and comply with prescribed uniform policy Must comply with all safety requirements Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment Our Core beliefs: Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Experience our award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

Salary range: 38.00 - $45.00 per hour. Holland is seeking a motivated and detail-oriented, analytical professional to join our dedicated and collaborative Marketing team at our corporate office in vibrant downtown Vancouver, Washington. The Digital Marketing Analyst is responsible for developing, analyzing, and supporting online marketing campaigns to drive lead generation and enhance property performance. This role supports property objectives by successfully executing digital marketing strategies in accordance with Holland Partner Group's Core Values. This individual works independently with moderate decision-making authority. ESSENTIAL JOB FUNCTIONS * Develop and analyze digital lead campaigns for active residential communities to optimize lead generation. * Manage and monitor the budget for digital marketing campaigns, ensuring accuracy and alignment with property objectives. * Create and distribute updated digital media content (e.g., photography, videography, 3D tours, etc.) to various marketing sources such as Google, Apple, Bing, Yelp, and third-party advertising partners. * Support the development and enhancement of a robust Search Engine Optimization (SEO) and Large Language Model (LLM) strategy to drive qualified traffic to leasing websites. * Manage and maintain leasing website infrastructure and content to ensure a smooth and efficient experience for prospects. * Identify, track, and analyze trends and insights to optimize performance and spend within various markets, providing strategic planning recommendations based on analysis. * Provide reporting and analysis on progress of digital marketing initiatives to internal and external stakeholders. * Research and stay current with the latest digital marketing trends, best practices, and technologies. * Evaluate program effectiveness using analytics tools and provide recommendations for optimization on a regular cadence. * Represent Holland Partner Group in a professional manner at all times. * Perform all other duties as directed and assist the overall team effort. JOB REQUIREMENTS Education: High School Diploma or equivalent is required. Bachelor's degree in a related field preferred. Experience: Three (3) years of experience in digital marketing required, including but not limited to experience managing SEO/SEM campaigns, digital advertising, email marketing, social media, and/or display advertising campaigns. Multifamily experience preferred. Knowledge, Skills and Abilities Required: * Strong knowledge of digital marketing strategies and methods, including but not limited to search engine optimization, performance marketing, digital advertising, and/or social media management. * Demonstrated ability to perform multiple tasks and meet deadlines in a dynamic and complex environment. * Strong analytical skills and data-driven thinking. * Superior attention to detail on all projects and aesthetics. * Strong oral and written communication skills. * Proficiency with website analytics tools, including Google Search Console and Google Tag Manager. Experience with Google Analytics 4 strongly preferred. * Demonstrated ability to utilize content management systems. HTML/CSS abilities preferred. * Strong customer service orientation. * Demonstrated ability to build reports and create dashboards. * Advanced proficiency in Microsoft Office 365, with Power BI modeling experience preferred. * Ability to take complex information and distill into clear and simple content. * Must be proactive, flexible, responsible, and resourceful. * Ability to work effectively with all levels of employees while inspiring respect and credibility. Attendance: This full-time position is exempt and requires the ability to be present and available during business hours to meet company and department needs. Additional hours or flexible schedule may be required. This position also requires: * Occasional travel and overnight stays * Ability to lift or move up to twenty (20) pounds. * Hearing and visual ability to observe and detect signs of emergency situations. * Fluency in English both verbally and non-verbally. Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.

Avenue5 is growing, and we are in search of a regional manager to join our dynamic team of Fivers! About Us We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: Listen to our associates, recognize them, and give them room to grow Invest in our associates to help them become the best version of themselves Approach every important decision with our associates in mind Celebrate our associates' successes and encourage them to raise the bar even higher About the Regional Manager Role We're looking for a talented regional manager who will be responsible for the overall operations of several properties, ensuring the efficient operations, overseeing vendor contracts and maintenance, lease administration, monthly reporting and ensuring a positive experience for the residents, associates and property owners in conjunction with the property leadership team. Regional Manager Responsibilities and Objectives Oversees the operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection and delinquency management), property P&L, and property marketing in accordance with company standards. Responsible for ensuring a high level of client customer satisfaction. Responsible for full associate life cycle including recruiting, mentoring, and performance management. Creates strategic marketing plans to attract and retain residents in conjunction with Avenue5 marketing team. Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership. Understands the operations guidelines for each property established within the Property Management Agreement. Regularly inspect the property to ensure the highest level of curb appeal, office and maintenance operations, and competitive market positioning. Responds to escalated resident complaints and issues and serve as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations. Oversees site natural disaster and emergency evacuation plans. Oversees the management of the property and associate safety records, property loss claims and risk management initiatives. Other responsibilities as assigned by management. Education and Experience High School diploma or equivalent is required. Bachelor's degree is preferred. Five to ten years of property management experience is required. Three to five years of direct management experience is required. Prior experience in Yardi or another equivalent property management system is required. Real estate license as required by state or local law. Understanding of HUD and/or loan assistance process is preferred. Knowledge of P&L Statements, GL's, budgeting, etc. is required. Three to five years of ownership level responsibilities of resident rental lifecycle activities is required. Skills and Requirements Ability effectively interact with residents, suppliers, other associates, and clients. Ability to create a climate in which associates what to do their best by leading and communicating a shared vision with associates and providing coaching and development. Ability to relay technical concerns with adequate detail, quickly and accurately. High degree of initiative and problem-solving ability. Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. Ability to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines. Ability to write reports, business correspondence. Excellent written and verbal communication skills. Strong interpersonal skills to effectively and sensitively communicate with all levels of management. Ability to work independently and prioritize effectively in a fast-paced environment. Ability to cope and defuse situations involving angry or difficult people. Required to pass the Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment. Scheduling Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays. Ability to travel including overnight. Environment Exposure to environment typically found in an office building. Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions). Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces. Potential exposure to communicable diseases through frequent contact with public. Possible exposure to short-tempered or aggressive people. Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire. Physical Requirements Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to: Ability to lift, push and pull up to 40 pounds. Hearing and visual ability to observe and detect signs of emergency required. Must be able to sit, stand, reach, bend and stoop for extended periods of time. Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Visual requirements including color, depth perception, and field vision. Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct. Ability to tolerate stressful situations. Ability to work under minimal to moderate supervision. This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change. Diversity Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Salary range: $30.00 - $36.00 per hour. Holland is seeking and organized and detail oriented self-started to join our collaborative residential accounting team at our corporate office in downtown Vancouver, Washington. The GL Accountant is responsible for managing a full range of accounting duties for their assigned properties in accordance with Holland Partner Group's Core Values.The GL Accountant is responsible for managing a full range of accounting duties for their assigned properties in accordance with Holland Partner Group's Core Values. ESSENTIAL JOB FUNCTIONS * Prepare monthly financial statements including all supporting documents and schedules for assigned portfolio. * Complete month-end accounting close for assigned property portfolio. * Complete detailed balance sheet account reconciliations monthly. * Prepare and post monthly and quarterly journal entries. * Maintain accurate and complete supporting documentation for all journal entries within the ledger system. * Research and resolve accounting issues affecting underlying accounting records. * Collaborate daily with Senior Accountants, Property Managers, and Regional Property Managers to ensure timely and accurate month end close activities. * Serve as a resource to Property Managers on topics related to accounting. * Represent Holland Partner Group in a professional manner at all times. * Perform all other duties as directed and assist the overall team effort. JOB REQUIREMENTS Education: High School Diploma or equivalent is required. Bachelor's Degree in Accounting strongly preferred. Experience: Two (2) years' experience in general ledger accounting required, with specified experience in the property management industry strongly preferred. Bachelor's Degree in Accounting may be considered in lieu of some experience. Knowledge, Skills and Abilities Required: * Ability to accurately perform multiple tasks in a complex and fast-paced operating * Knowledge of basic accounting principles (i.e. journal entries, debits, credits, etc.). * Knowledge of Generally Accepted Accounting Principles (GAAP) with an emphasis on accrual accounting. * Ability to accurately perform basic to intermediate mathematical * Proficient with Microsoft Office. Yardi and/or MRI software experience preferred. Proficiency with Adobe Acrobat * Ability to handle confidential information in a discreet, professional * Excellent organizational, analytical, and problem-solving * Strong verbal and written communication skills * Ability to work independently as well as part of a team. * Ability to effectively work under pressure, reassess daily competing priorities, and proactively meet cyclical deadlines. * Ability to work effectively with all levels of employees within the organization. Attendance: This full-time position requires regular and punctual attendance compliant with the schedule set to meet company needs. Additional hours or overtime may be required. This position also requires: * Ability to lift or move up to twenty (20) pounds. * Hearing and visual ability to observe and detect signs of emergency situations. * Fluency in English both verbally and non-verbally. Benefits: Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.

Avenue5 is growing, and we are in search of a career development specialist to join our dynamic team of Fivers! About Us We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: Listen to our associates, recognize them, and give them room to grow Invest in our associates to help them become the best version of themselves Approach every important decision with our associates in mind Celebrate our associates' successes and encourage them to raise the bar even higher About the Career Development Specialist Role We're looking for a talented career development specialist who will be responsible for creating and delivering engaging and innovative learning content that assists our associates in becoming experts in everything they do. This position will lead and participate in the development of Avenue5's operations training curriculum and programs. This includes designing, conducting, facilitating, and evaluating the sales, customer service, marketing, and other operations training programs for the Avenue5's associates. The goal is to go outside the traditional learning design box and take risks to further engage the audience. Career Development Specialist Responsibilities and Objectives Design and develop measurable learning experiences for all of Avenue5's different geographies, environments, and audiences. Collaborate with associates to identify and assess training and performance needs. Drive the development and delivery of increased e-learning capability as a learning solution. Create exercises, instructional activities, and training assessments that reinforce learning based on specific topics and roles. Stay up-to-date and educated on new trends and regulations within training and property management. Conducts and facilitates training programs by making appropriate travel arrangements, preparing and packaging participant and facilitator materials, coordinating the registration and set-up process, and updating and revising training programs as necessary. Provide input into the development of training programs by researching operating processes and policies or content-related information, authoring participant and facilitator training materials, designing instructions, practice and other learning activities, and developing other support materials, including PowerPoint presentations, audiovisuals, graphics, job aids, and other documents. Act as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations. Manage supplemental programs by communicating with managers to ascertain specific needs, tracking turnover and new hires, and creating and publishing a training calendar. Assist the integration teams for new management contracts and newly acquired properties by conducting training for new associates on the company's property management policies and procedures, and critical leasing, maintenance, and property management activities. Collaborate with third-party vendors, contractors, and other business partners to enhance or augment internal training programs and provides customer service by working with senior management to develop and produce training and communication materials. Education and Experience High school diploma is required. Bachelor's degree in business or education related field is preferred. Two to five years of experience in property management is preferred. Two to five years of experience in a training role is required. Advanced level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel. Basic level knowledge of learning management systems is required. Skills and Requirements Understanding of adult learning styles, including e-learning, and how they are different. Proficiency in project management skills to create project plans, track and monitor progress, meet production and delivery deadlines, and oversee project implementation across multiple properties or geographic areas. Detailed oriented and desire to learn. Excellent written and verbal communication skills. Ability to work independently and prioritize in a fast-paced environment. Scheduling Typically, normal business hours Monday - Friday. Ability to travel (25 -50%) Environment Exposure to environment typically found in an office building. Physical Requirements Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to: Ability to lift, push and pull up to 25 pounds. Hearing and visual ability to observe and detect signs of emergency required. Must be able to sit, stand, reach, bend and stoop for extended periods of time. Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Visual requirements including color, depth perception, and field vision. Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct. Ability to tolerate stressful situations. Ability to work under minimal to moderate supervision. This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change. Diversity Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Title: Porter Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the porter position: We're looking for a talented porter who will be responsible for the meticulous upkeep of the grounds, amenities, building exteriors, leasing office, tour path, parking lots and other areas of the assigned property, with maximization of the property's marketing appeal with the highest level of customer satisfaction in mind. Remove trash and other debris from office areas and property perimeter on a daily basis. Assist in the preparation of market ready units. Pressure wash exterior buildings, sidewalks, etc. Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods. Clean available apartments and/or model homes and common areas of the community, as directed. Address property maintenance concerns related to inclement weather conditions. Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents always. Preserve and respect applicant and resident confidentiality. Foster a positive, active and collaborative relationship with residents, other properties and associated agencies. Clearly and immediately report any maintenance and/or life safety issues identified while performing regular assigned duties. Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times. Other duties as assigned Education and Experience: High school diploma or equivalent is required. Skills and Requirements: Ability to read, write and understand English. Ability to use general office equipment. Excellent customer service and interpersonal skills. Strong organizational and time-management skills. Ability to cope with and defuse situations involving angry or difficult people. Ability to maintain confidentiality. Must maintain professional appearance and comply with prescribed uniform policy. Must maintain a valid driver's license, clean driving record and current auto insurance is required. Must comply with all safety requirements. Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Ability to shovel snow, apply ice melt and operate a commercial snow blower. Passionate for meticulous curb appeal. Our Core beliefs: Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Experience our award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

Avenue5 is growing, and we are in search of a regional marketing specialist to join our dynamic team of Fivers! About Us We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: Listen to our associates, recognize them, and give them room to grow Invest in our associates to help them become the best version of themselves Approach every important decision with our associates in mind Celebrate our associates' successes and encourage them to raise the bar even higher Summary of Responsibilities: The regional marketing specialist serves as part of the Avenue5 business partner team that is responsible for property marketing performance in a region and/or portfolio of multi-family properties. This position suggests and implements innovative marketing solutions that leverage the Avenue5 best-in-class marketing techniques to maximize property performance. This role will assist in the day-to-day development of the property's brand identity and the execution of the integrated marketing programs. In addition, this position supports the reviewing and analysis of a region's performance metrics and reporting for ROI on marketing campaigns and suggests creative solutions for programs not meeting expectations. Primary Responsibilities and Objectives: · Collaborates with the on-site property team and the corporate marketing team to design a customized, effective strategy for growth at all properties in the region and/or assigned portfolio · Recommends, in conjunction with the regional marketing manager, effective property marketing programs and offerings including demand generation, retargeting, marketing automation, and digital and social media to accelerate success for the properties in a region/portfolio · Implements creative, dynamic, and engaging marketing campaigns by utilizing both digital and traditional marketing methods/channels (e.g., brochures, flyers, posters, postcards, direct mail, billboards, email, landing pages, microsites, social media, and radio) · Partners with on-site property marketing team in the development of collateral for websites, ILS', Craigslist, social media and print to serve clients · Understand the client's and company's business objectives to ensure maximization of property marketing and performance · Assists in reviewing and analyzing the budget for each property in the portfolio in conjunction with the operations team and clients · Understand the market landscape including technology trends, competitor strengths, and weaknesses as it relates to property management · Maintains a working knowledge of all the features, functionality, and benefits that make Avenue5's products and services superior in the multi-family property management space · Collaborates with on-site sales team in exceptional sales techniques and salesmanship skills · Partners with property teams to create and implement strategies for growth at all properties in the region and/or portfolio, providing input to new business development RFP and RFI responses in conjunction with sales and client services · Performs other duties as assigned Education and Experience: · Bachelor's degree is required · Three to five years of experience in direct real estate multi-family marketing within the property management industry is required · Two to three years of pre-development, lease-up, and/or grand opening experience in the multi-family property management industry preferred · Two to three years with advanced proficiency in social engagement and marketing campaign management on Facebook, Twitter, Instagram, YouTube, and Pinterest is required · Two to three years of experience in websites, ILS', Craigslist, SEO, SEM, and digital data aggregators is required · Two to three years of experience in Yardi Voyager Marketing module, RealPage, or other equivalent system is required · Two to three years of digital, creative, and branding agency experience required · Three to five years of experience in Google Drive, Google+, Google Analytics and Google AdWords is preferred Skills and Requirements: · Ability to work independently and prioritize effectively in a fast-paced environment · Advanced level knowledge with MS Office Suite including Outlook, Word, PowerPoint, and Excel (including Excel functions) · Excellent written and verbal communication skills · Exceptional conceptual and creative thinking skills, as well as a solid knowledge of typography, color theory, design, and layout principles with a strong aesthetic sense · Exceptional project management skills are required (PMP certification is a plus) · Strong understanding of property management industry trends, issues, and emerging technology · Entrepreneurial mindset and go-getter attitude with a proven ability to work independently as well as in a team setting · Positive demeanor, voracious appetite to learn new things and excellent professional judgment Required to complete and successfully pass the Avenue5 Fair Housing and Preventing Discrimination and Harassment training and other courses, if assigned Scheduling: · Required to maintain a regular schedule which may require working outside business hours, weekends, and non-traditional holidays · Hybrid in home office, site visits to local properties · Ability to travel (25%) Environment: · Exposure to an environment typically found in an office building Physical Requirements: Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include, but are not limited to: · Ability to lift, push, and pull up to 25 pounds · Ability to remain stationary, move around, reach, and position oneself as needed for extended periods of time · Must be able to observe and detect signs of emergency through visual and/or auditory cues · Ability to communicate and express or exchange ideas with others, as well as those activities in which they must convey detailed or important instructions to other workers accurately, loudly, or quickly · Ability to perceive the nature of sounds at normal speaking levels, including the ability to receive detailed information through oral communication, and to make the discriminations in sound · Visual requirements including color, depth perception, and field vision · Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct · Ability to tolerate stressful situations · Ability to work under minimal to moderate supervision This job description is not an all-inclusive list of functions and tasks. Over the length of employment, these functions and tasks may change. Diversity: Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Title: Maintenance Supervisor Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the maintenance supervisor position: We're looking for a talented maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, and for ensuring that the property is compliant with Avenue5 policies and standards, in addition to all local, state and federal regulations. The maintenance supervisor is responsible for ensuring compliance to the company risk management program. Also, has financial responsibilities for contributing towards and adhering to property budget. Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make-ready standards are met. Review and track progress of service requests and identify chronic maintenance issues. Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor. Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines. Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more. Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction. Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement. Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods. Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property. Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations. Help monitor response times for emergency on-call/after-hours maintenance assignments, and addresses issues as needed. Participate in on-call rotation as necessary. Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times. Foster a positive, active and collaborative relationship with residents, other properties and associated agencies. Conduct pre-move in and post-move out apartment inspections and ensure timely completion of quality unit turns. Act as mentor to maintenance team. Maintain a professional demeanor and appearance at all times, promoting the same to entire team. Responsible for the administration of the company risk management program. Complete special projects as assigned by maintenance supervisor and/or property manager. Promptly communicate with the property manager concerning all maintenance issues at the property. Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy. Work with the property manager to ensure the team and the property are compliant per company, ownership, state and federal policies and standards. Walk property weekly with property leadership to collaborate on property challenges and operations. Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets. Other duties as assigned by property leadership. Education and Experience: High school diploma or equivalent is required. At least three years of experience in the property management industry or directly related field. Possess general maintenance and carpentry skills. Skills and Requirements: Must maintain a valid driver's license, clean driving record and current auto insurance is required Ability to read, write and understand English. Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system. Excellent customer service and interpersonal skills with the ability to relate to others. Strong organizational and time-management skills. Ability to multi-task. Ability to perform basic mathematical functions. Ability to cope with and defuse situations involving angry or difficult people. Ability to maintain confidentiality. Must maintain professional appearance and comply with prescribed uniform policy. Must comply with all safety requirements. Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Our Core beliefs: Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Experience our award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

Avenue5 is growing, and we are in search of a regional manager to join our dynamic team of Fivers! About Us We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we: * Listen to our associates, recognize them, and give them room to grow * Invest in our associates to help them become the best version of themselves * Approach every important decision with our associates in mind * Celebrate our associates' successes and encourage them to raise the bar even higher About the Regional Manager Role We're looking for a talented regional manager who will be responsible for the overall operations of several properties, ensuring the efficient operations, overseeing vendor contracts and maintenance, lease administration, monthly reporting and ensuring a positive experience for the residents, associates and property owners in conjunction with the property leadership team. Regional Manager Responsibilities and Objectives * Oversees the operations of several properties including resident satisfaction and retention, full resident lifecycle activities (e.g., lease administration, rental collection and delinquency management), property P&L, and property marketing in accordance with company standards. * Responsible for ensuring a high level of client customer satisfaction. * Responsible for full associate life cycle including recruiting, mentoring, and performance management. * Creates strategic marketing plans to attract and retain residents in conjunction with Avenue5 marketing team. * Responsible for the properties annual budget, P&L statements, general ledger and creating necessary reports for the property owners and Avenue5 leadership. * Understands the operations guidelines for each property established within the Property Management Agreement. * Regularly inspect the property to ensure the highest level of curb appeal, office and maintenance operations, and competitive market positioning. * Responds to escalated resident complaints and issues and serve as liaison to residents and corporate office regarding the administration of common area maintenance and the enforcement of landlord rules and regulations. * Oversees site natural disaster and emergency evacuation plans. * Oversees the management of the property and associate safety records, property loss claims and risk management initiatives. * Other responsibilities as assigned by management. Education and Experience * High School diploma or equivalent is required. Bachelor's degree is preferred. * Five to ten years of property management experience is required. * Three to five years of direct management experience is required. * Prior experience in Yardi or another equivalent property management system is required. * Real estate license as required by state or local law. * Understanding of HUD and/or loan assistance process is preferred. * Knowledge of P&L Statements, GL's, budgeting, etc. is required. * Three to five years of ownership level responsibilities of resident rental lifecycle activities is required. Skills and Requirements * Ability effectively interact with residents, suppliers, other associates, and clients. * Ability to create a climate in which associates what to do their best by leading and communicating a shared vision with associates and providing coaching and development. * Ability to relay technical concerns with adequate detail, quickly and accurately. * High degree of initiative and problem-solving ability. * Intermediate level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. * Ability to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines. * Ability to write reports, business correspondence. * Excellent written and verbal communication skills. * Strong interpersonal skills to effectively and sensitively communicate with all levels of management. * Ability to work independently and prioritize effectively in a fast-paced environment. * Ability to cope and defuse situations involving angry or difficult people. * Required to pass the Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment. Scheduling * Required to maintain a regular schedule which may require working overtime, weekends and non-traditional holidays. * Ability to travel including overnight. Environment * Exposure to environment typically found in an office building. * Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions). * Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces. * Potential exposure to communicable diseases through frequent contact with public. * Possible exposure to short-tempered or aggressive people. * Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire. Physical Requirements Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to: * Ability to lift, push and pull up to 40 pounds. * Hearing and visual ability to observe and detect signs of emergency required. * Must be able to sit, stand, reach, bend and stoop for extended periods of time. * Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. * Perceiving the nature of sounds at normal speaking levels with or without correction. * Ability to receive detailed information through oral communication, and to make the discriminations in sound. * Visual requirements including color, depth perception, and field vision. * Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct. * Ability to tolerate stressful situations. * Ability to work under minimal to moderate supervision. This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change. Diversity Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Title: Maintenance Technician Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the maintenance technician position: We're looking for a talented maintenance technician who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property. Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines. Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair. Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf-cart, elevator and more. Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident's satisfaction. Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement. Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods. Promptly communicate with maintenance leadership concerning all maintenance issues at the property. Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations. Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addresses emergency issues appropriately. Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations. Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times. Foster a positive, active and collaborative relationship with residents, other properties and associated agencies. Maintain a professional demeanor and appearance at all times, promoting the same to entire team. Responsible for adhering to all components of the company risk management program. Education and Experience: High school diploma or equivalent is required. At least one year of experience in the property management industry or directly related field. Possess general maintenance and general carpentry skills. Skills and Requirements: Must maintain a valid driver's license, clean driving record and current auto insurance is required Ability to read, write and understand English. Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system. Excellent customer service and interpersonal skills with the ability to relate to others. Strong organizational and time-management skills. Ability to multi-task. Ability to perform basic mathematical functions. Ability to cope with and defuse situations involving angry or difficult people. Ability to maintain confidentiality. Must maintain professional appearance and comply with prescribed uniform policy. Must comply with all safety requirements. Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Our Core beliefs: Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Experience our award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

Job Title: Leasing Consultant Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the leasing consultant position: We're looking for a talented leasing consultant who will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction. Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes. Ensures model apartments are in touring condition. Orients prospective and current residents to the property. Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis. Maintains accurate and detailed records of traffic activity by entering applicable information into the computer. Follows up with all prospective residents via phone, mail or email. Converts phone traffic into scheduled appointments with prospective residents in order to tour the property. Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team. Creates and maintains confidential resident files, which include reviewing move-in paperwork with new residents. Completes weekly leasing reports in accurate and timely fashion. Ensures all open and close procedures are completed daily. Assists with ongoing resident relations throughout the occupant's tenancy by ensuring requests are responded to promptly and accurately. Responsible for shopping competitive properties. Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired. Assists with processing work order requests for residents and ensures work is completed in a timely manner. Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed. May be asked to assist with planning and implementing resident activities in order to increase resident retention. Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws. Performs other duties as assigned. Education and Experience: High school diploma is required. Minimum of one year of previous sales experience is preferred. One year of previous residential leasing experience is preferred. Skills and Requirements: Excellent customer service and interpersonal skills with the ability to relate to others. Prior experience in Yardi Voyager or another equivalent system is preferred. Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. Excellent interpersonal skills to effectively and sensitively communicate with all levels of management. Sensitivity to confidential matters is required. Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency. Ability to relay technical concerns with adequate detail, quickly and accurately. Capability to read, write, comprehend, and converse in English. Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system. Strong organizational and time-management skills. Ability to cope with and defuse situations involving angry or difficult people. Must maintain a valid driver's license, clean driving record and current auto insurance is required. Must comply with all safety requirements. Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Our Core beliefs: Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Experience our award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.

Job Title: Leasing Consultant Salary: $22 to $24 per hour Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering you to be the best. Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work. Physical wellness: Medical, dental, vision, and mental health coverage options. Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions. Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday. Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we're just getting started. About the leasing consultant position: We're looking for a talented leasing consultant who will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction. Ability to focus on the needs of others by listening, understanding, and showing empathy and respect. Ensures excellent customer service to prospective and current residents and promotes a quality living experience for all. Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and processes. Ensures model apartments are in touring condition. Orients prospective and current residents to the property. Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis. Maintains accurate and detailed records of traffic activity by entering applicable information into the computer. Follows up with all prospective residents via phone, mail or email. Converts phone traffic into scheduled appointments with prospective residents in order to tour the property. Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team. Creates and maintains confidential resident files, which include reviewing move-in paperwork with new residents. Completes weekly leasing reports in accurate and timely fashion. Ensures all open and close procedures are completed daily. Assists with ongoing resident relations throughout the occupant's tenancy by ensuring requests are responded to promptly and accurately. Responsible for shopping competitive properties. Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired. Assists with processing work order requests for residents and ensures work is completed in a timely manner. Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed. May be asked to assist with planning and implementing resident activities in order to increase resident retention. Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws. Performs other duties as assigned. Education and Experience: High school diploma is required. Minimum of one year of previous sales experience is preferred. One year of previous residential leasing experience is preferred. Skills and Requirements: Excellent customer service and interpersonal skills with the ability to relate to others. Prior experience in Yardi Voyager or another equivalent system is preferred. Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel. Excellent interpersonal skills to effectively and sensitively communicate with all levels of management. Sensitivity to confidential matters is required. Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency. Ability to relay technical concerns with adequate detail, quickly and accurately. Capability to read, write, comprehend, and converse in English. Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system. Strong organizational and time-management skills. Ability to cope with and defuse situations involving angry or difficult people. Must maintain a valid driver's license, clean driving record and current auto insurance is required. Must comply with all safety requirements. Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment. Our Core beliefs: Put people and partnerships first Empower associates Focus on solutions Champion ideas that accelerate success Deliver proof over promises Experience our award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™ Certified as a Great Place to Work since 2017 Listed as one of the Best Workplaces in Real Estate™ Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal Ranked 8 on the 2024 National Multifamily Housing Council (NMHC) Top 50 Managers List We're a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don't see anything today, keep checking. Tomorrow, you may find your dream job.