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AvePoint jobs - 30 jobs

  • Customer Account Executive-State & Local Government (SLED)-Education

    Avepoint 4.5company rating

    Avepoint job in Arlington, VA

    About AvePoint Public Sector: AvePoint Public Sector serves customers in 49 of the 50 states, including 400 local governments and municipalities, every cabinet of the federal government, and all four branches of the DoD. As a result of our continued focus on succeeding in regulated industries, our team can accelerate deal cycles by leveraging various state term contracts and FedRAMP authorization, which leads to significant growth opportunities across our five primary markets: State and Local Government, Federal Governance, the Defense Industrial Base (DIB), and Education for both K-12 and higher education. To learn more, visit ************************************************ AvePoint is excited to provide an opportunity for an Account Executive-SLED who is energized to support education customers across the U.S. As an account executive focusing on the education market, you will be responsible for driving revenue growth by building and maintaining relationships with existing accounts and securing new business within this sector. This role involves understanding the market's unique needs, including school districts and higher education institutions, and tailoring sales strategies accordingly. A proven track record of success in sales, particularly in the education industry or related fields, is preferred. To learn more, visit EduTech For Higher Education | Digital Education Solutions | AvePoint. You should apply for this role if you have experience selling to and supporting education customers, participating in a team-selling environment, and have taken ownership of an assigned geographic account and territory. As our Account Executive-SLED, you will drive the identification and qualification of opportunities, develop and execute account and opportunity plans, and generate software license, maintenance, and services revenues. In addition, the AE will facilitate and maintain successful relationships with customers. Successful customer relationships will be measured through reference ability, customer satisfaction, and increased revenue levels. What your day to day will look like: Developing new prospects and expanding existing accounts Using consultative selling techniques to teach customers about their industry and offer insights and perspectives on IT needs that are fulfilled by our solutions Using competitive analysis to educate customers on the value of our solutions Continuously pursuing quota goals by working directly with the customer during negotiations Working with a virtual account team to deploy the customer engagement lifecycle, that include; Marketing for lead generation, Business Development Representatives for lead qualification, Pre-sales Engineers for technical support, and Customer Success Managers for renewals after the initial sale. Attending and participating in customer team meetings and communicating regularly with professional services and engineering staff to ensure customer satisfaction Leveraging existing industry partnerships to grow AvePoint's presence in your region and establishing proactive relationships with influential people, both with the customer and other third parties Handling post-sales support issues for customers, e.g. escalation of support calls, identifying additional training needs, etc. OK, I'm interested… is this the job for me? We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. As an AE, you are tasked with bringing in new business with our largest customers. You need to be highly competitive and a strategic thinker with the ability to spot new opportunities that generate revenue. You are someone who has a strong sense of urgency and accountability to execute the full sales cycle, and you take pride in seeing your hard work and strategy development pay off when you see the final results. Other qualities you'll need to be a fit for this role include: Education and Experience University degree Prior experience selling into education customers preferred 3+ years of enterprise software sales experience Exposure to virtual account team selling environment Executive level relationship selling experience General familiarity with selling methodologies and processes Soft Skills Accountability Sense of urgency Collaborative Highly competitive Strong work ethic Benefits We Offer Competitive market-based compensation (salary + commission) Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC Unlimited PTO The Salary Range for this role is $73,000 - $137,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $73k-137k yearly Auto-Apply 50d ago
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  • Talent Acquisition Specialist

    Avepoint 4.5company rating

    Avepoint job in Arlington, VA

    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! Overview We're looking for a Talent Acquisition Specialist who is passionate about shaping business success through strategic hiring. This role is ideal for someone who thrives on understanding the unique needs of a business and translating them into impactful talent strategies. You'll be a trusted advisor, connecting exceptional people with meaningful career opportunities while ensuring every hire contributes to the company's growth and culture. If you love building teams that drive results and creating pathways for individual success, we'd love to meet you! Your responsibilities will include: Manage full-cycle recruitment for entry to senior-level roles across departments Partner with hiring managers to understand role requirements and business context Source candidates creatively using referrals, job boards, and networking Maintain a proactive pipeline and manage 8+ requisitions simultaneously Contribute to employer branding, university programs, and referral initiatives Track recruitment metrics for strategic analysis OK, I'm interested... but is this really the job for me? We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. Other qualities you'll need to be a fit for this role include: 5+ years of experience in talent acquisition, recruiting, or HR business partnering. Proven success in full-cycle recruiting across various functions or geographies. Experience recruiting for global sales roles (pre-sales, direct, channel, marketing and customer success) Familiarity with talent analytics, employer branding, and recruitment marketing. Background in consulting with senior leaders and driving hiring decisions aligned with business strategy. The Salary Range for this role is $90,000- $100,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $90k-100k yearly Auto-Apply 8d ago
  • Director, Customer Success - Public Sector

    Avepoint 4.5company rating

    Avepoint job in Arlington, VA

    AvePoint is the global leader in data management and SaaS operations. Our Public Sector business empowers federal, state, and local government agencies-as well as education and defense organizations-to collaborate securely, manage compliance confidently, and accelerate digital transformation. We help our customers modernize the way they work with Microsoft 365, SharePoint, Teams, and other cloud technologies-ensuring their data is protected, governed, and optimized for mission success. About the Opportunity As Director, Customer Success (Public Sector), you'll lead a high-performing team focused on helping AvePoint's government, education, and regulated customers realize measurable value from our solutions. You'll oversee a portfolio spanning federal, state, local, and education accounts, ensuring strong adoption, customer health, and retention. Your leadership will shape the Public Sector customer journey-from onboarding through renewal-ensuring AvePoint remains a trusted partner in every phase of the relationship. What You'll Do Lead and scale the Public Sector Customer Success organization, developing an engagement model that drives adoption, expansion, and retention across a complex and regulated customer base. Partner cross-functionally with Sales, Product, Engineering, and Marketing to ensure seamless handoffs, proactive communication, and alignment on customer value delivery. Develop and execute data-driven customer health and success plans to track adoption, usage, satisfaction, and ROI across all Public Sector customers. Serve as an executive sponsor and point of escalation for key accounts, navigating complex renewal negotiations, procurement processes, and stakeholder relationships. Own and analyze customer success metrics including Gross and Net Revenue Retention (GRR/NRR), NPS, product adoption, and renewal rates. Recruit, coach, and develop a diverse and high-performing team of Customer Success Managers and Partner Success professionals. Identify and mitigate churn risk by using leading indicators, customer feedback, and predictive analytics to build proactive engagement models. Collaborate with leadership to refine and continuously improve the overall Public Sector customer engagement model and operational playbooks. Who You Are 7+ years of experience in Customer Success, Account Management, or similar functions within a SaaS or technology company. 3+ years of people leadership experience, including managing and scaling a Customer Success team. Experience supporting Public Sector customers, including knowledge of federal, state, and local government procurement cycles, compliance frameworks (FedRAMP, ITAR, CJIS, etc.), and contracting processes. Proven track record of driving product adoption and customer retention in a recurring revenue business model. Strong executive presence with the ability to communicate complex concepts simply and persuasively to senior stakeholders, both internally and externally. Adept at data-driven decision-making, using metrics and analytics to inform strategy and improve performance. Highly collaborative leader who thrives in cross-functional environments and aligns naturally with Sales, Product, and Support teams. Hands-on approach to leadership-willing to get into the details when needed while maintaining a strategic perspective. Why AvePoint Opportunity to lead a strategic growth segment at a public SaaS company with a mission-critical customer base. A people-first culture that values innovation, collaboration, and professional development. Access to learning, mentorship, and career-growth opportunities across a global organization. Competitive compensation, bonus eligibility, equity participation, and comprehensive benefits-including tuition reimbursement and generous PTO. The Salary Range for this role is $150,000 - $180,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $150k-180k yearly Auto-Apply 60d+ ago
  • Technical Support Analyst

    Avepoint 4.5company rating

    Avepoint job in Richmond, VA

    Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you! Overview Are you a problem-solver with a passion for tech, cloud solutions, and AI? As a Support Engineer, you won't just solve issues-you'll be a vital part of a team that keeps our cloud-based services running smoothly and ensures our customers stay ahead in a fast-evolving digital world. If you want to launch your career at the intersection of customer success and cutting-edge technology, this is the role for you. What You'll Be Doing As a Support Engineer, you'll be on the front lines of customer interaction, helping our enterprise clients tackle technical challenges within our software ecosystem. Collaborate with a dynamic team of developers, product experts, and customer success managers to deepen your expertise in troubleshooting and cloud support. Your Key Responsibilities: Cloud & AI-Driven Product Support: Become an authority on our software suite, mastering Microsoft technologies and cloud platforms like Azure and Office 365. You'll analyze and troubleshoot software issues, using insights from data logs and development resources to solve complex issues in the Microsoft Cloud. Empowering Customer Success: Be a trusted advocate for our customers by offering effective, empathetic, and fast solutions via phone, email, and remote support sessions. Your knowledge will guide customers through the implementation and optimization of our products, ensuring they maximize the benefits of our cloud-based and AI-enhanced tools. Collaborative Troubleshooting: Work closely with cross-functional teams to resolve issues and enhance our products. From reviewing logs to conducting root cause analysis, you'll play a key role in ensuring technical issues are swiftly addressed. Content Creation & Knowledge Sharing: Share your findings with a wider audience by contributing to public-facing articles that help customers resolve common issues. Your insights will help shape a knowledge base for our community. Continuous Learning & Development: Stay on top of the latest tech trends and our product updates through hands-on learning, giving you an edge in cloud, AI, and Microsoft-based support. Is This the Right Role for You? We're looking for individuals who thrive in a fast-paced, tech-focused environment, are eager to learn, and bring new ideas to the table. If you're a team player with a strong drive for continuous learning and innovation, we want to hear from you. What We Value: BA/BS in an IT-related field (Computer Science is a plus!) 3+ years of experience in technical support, IT helpdesk, or cloud support Exceptional communication skills and a strong customer-focused approach 2+ years of experience in the Microsoft tech stack (Azure, SharePoint, Microsoft 365, Windows Server, SQL Server, and IIS) Hold one or more Microsoft certifications or equivalent The ability to quickly learn and troubleshoot multiple proprietary software products The Salary Range for this role is $50,00,000 - $60,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $60k yearly Auto-Apply 4d ago
  • Federal Account Executive - Civilian

    Avepoint 4.5company rating

    Avepoint job in Arlington, VA

    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! About AvePoint Public Sector Founded in 2001, AvePoint Public Sector serves over 1,000 customers in 49 out of the 50 states, including 400 local governments and municipalities, every cabinet of the federal government, and all four branches of the DoD. As a result of our continued focus on winning in the regulated industries, our team has the ability to accelerate deal cycles by leveraging many state term contracts and FedRAMP authorization leading to significant growth opportunities across our four primary markets: State and Local Government, Federal Governance, and Higher Education and K-12. What your day to day will look like: The Federal Account Executive - Civilian role focuses exclusively on formulating and executing a sales strategy within a named list of federal agencies. Our products are FedRAMP authorized and have received industry recognition across Federal agencies. Source and close net new logos. Research and understand your customers and prospects to gain insight into their business challenges. Strategically prospect CTOs, Engineering/IT Leaders, & technical end users . Work together with pre-sales engineers to technically qualify and deliver product demonstrations. Partner with Marketing to create go-to-market campaigns to expand your reach to your account base. Work closely with the enterprise partner and channel sales partners to maximize acquiring new accounts. Participate in our sales enablement trainings to become an expert in AvePoint's offerings and further how you apply MEDDPICC to your sales process. What you will bring to our team and feel valued for: 3 + year of full life cycle closing experience, with a focus on net new business Prior experience selling into Civilian agencies highly preferred Prior experience prospecting into Federal agencies; inclusive of civilian Demonstrated ability to articulate the business value of complex enterprise technology A track record of overachievement and hitting sales targets Skilled in building business champions and running a complex sales process Previous Sales Methodology training (e.g. MEDDIC, MEDDPICC, Challenger Sales) University degree preferred The Salary Range for this role is $73,000 - $137,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. #LI-J Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $73k-137k yearly Auto-Apply 60d+ ago
  • Technical Success Manager

    New Relic 4.8company rating

    Remote or Arlington, VA job

    We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a Technical Success Manager (TSM) at New Relic, you can optimize your blend of technical knowledge, problem solving skills, and teamwork to take care of and grow our customer base in a meaningful way. While you will work closely with our larger account teams, at New Relic a TSM is more than a technical resource to the sales team. You will own the technical success and post sales relationships for our valued customers. You will nurture New Relic's strategic direction and vision, as well as promote and support new product directions on behalf of your customers. You will be customer-obsessed to ensure our customers become lifelong proponents of the New Relic platform and will help achieve this by owning technical relationships, solving technical problems in real-time, and owning own your account base from a technical perspective. What you'll do Own customer adoption, onboarding, and continued success at your customer base. Document adoption and success Lead all aspects of the adoption, optimization, and integration of New Relic's products within customers' business infrastructure Be a joint partner with Sales to identify revenue opportunities through the upsell of new services and contract renewals Voice support for new product features & provide customer feedback to New Relic product management and engineering groups Maintain a deep understanding of the customer's business as well as their technical environment As this is a field-based role you will need to enjoy some travel, extensive travel opportunities for those that want to. This role requires 2+ years of pre or post sales experience within the software industry 1+ years of demonstrated pre or post sales experience working with enterprise customers Strong technical background and sales/customer orientation A desire to learn new technologies An interest in or previous experience of performance monitoring tools (infrastructure, application, web or mobile, user experience) Ability to keep up to date project plans and documentation. Fluent in English Bonus points if you have Familiarity in one or more of the following development languages - Java, .Net, Ruby, C, Python, Node.js, Golang Exposure to and/or interest in cloud technologies: Kubernetes, containers, microservices, DevOps, CI/CD Background in mobile device platforms & architectures (IOS & Android) Bachelor's degree in Engineering/Computer Science or equivalent desirable Please note that visa sponsorship is not available for this position. #LI-GK1 #LI-Remote The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees. Estimated On-Target Earnings Range$149,000-$186,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to *******************. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at ****************************************************************
    $149k-186k yearly Auto-Apply 4d ago
  • Product Marketing Specialist

    New Relic Inc. 4.8company rating

    Arlington, VA job

    We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Are you a Product Marketer with a deep passion and technical understanding of modern cloud-native infrastructure? Do you thrive on translating complex technologies like Kubernetes, eBPF and serverless architectures into compelling value propositions? If so, we want to hear from you! We are seeking a highly technical and strategic Product Marketing Manager to lead the GTM strategy and execution for our advanced observability infrastructure solutions. In this role, you will be the voice of the product to the market, and the voice of the market back to product. You'll leverage your profound understanding of the infrastructure landscape to craft narratives that resonate with sophisticated technical audiences, including C-level executives, enterprise architects, DevOps engineers, and platform operators. Success in this role requires deep technical expertise and a solid understanding of the cloud-native infrastructure market, including: * Strong understanding of microservices principles, benefits, challenges, and common patterns. * Knowledge of Docker and Kubernetes (architecture, use cases, ecosystem tools). * Familiarity with serverless platforms (e.g., AWS Lambda, Azure Functions, Google Cloud Functions) and their applications. * Understanding of Infrastructure as Code (IaC) with experience in tools like Terraform, Ansible, or similar. * Familiarity with OpenTelemetry, and eBPF-based instrumentation * Experience with major cloud providers (AWS, Azure, GCP) and their infrastructure services * A strong grasp of open observability standards, particularly OpenTelemetry (OTel). What you'll do * Craft compelling technical messaging and positioning: Translate complex technical complex concepts like data analytics, microservices, containers (Docker, Kubernetes), serverless functions, and service mesh into impactful, differentiated value propositions. * Develop and execute GTM strategies: Define and drive comprehensive go-to-market plans for new and existing cloud-native infrastructure monitoring products and features, ensuring successful launches and sustained market adoption. * Create high-impact technical content: Develop a range of technical marketing assets, including whitepapers, technical blogs, webinars, presentations, solution briefs, case studies, and demos that effectively communicate the benefits of our infrastructure observability solutions to technical audiences. * Drive competitive differentiation: Deep understanding the competitive landscape, identifying key differentiators and developing strategies to position our offerings effectively against alternatives in the cloud-native ecosystem. * Enable sales and partner success: Equip our sales and partner teams with the technical knowledge, tools, and collateral they need to confidently articulate our value proposition and win in the market. * Be the subject matter expert: Serve as a go-to technical resource for our infrastructure offerings, supporting PR, analyst relations, and community engagement activities. * Influence product roadmap: Collaborate closely with product management and engineering teams, providing market insights and customer feedback to shape the future direction of our solutions. * Define and track key metrics: Measure the effectiveness of product marketing initiatives and iterate based on data-driven insights. This role requires * 2+ years in product marketing, product management or sales engineering at a high-growth B2B software company * Experience in launching products aimed at developers, coupled with a strong ability to craft compelling corporate messaging. * Expertise in developer tools with the ability to simplify complex technical concepts for a general audience. * Proven ability to effectively position B2B products for growth, working with marketing and sales to build a healthy pipeline while increasing deal velocity, and closure rates. * Superior communication and interpersonal skills, with notable abilities in presentation and public speaking. * Demonstrated leadership qualities with the ability to motivate and inspire teams, alongside a keen technical and business acumen. * Experience in analyzing and refining best practices and processes to boost operational efficiency and effectiveness. * Experience positioning technical products to both technical users and economic decision-makers * Strong technical depth and ability to learn quickly, with sharp business sense * Ability to effectively partner with all functions from engineering and product to sales and marketing * Outstanding communication and collaboration skills, skilled in influencing peers and managers, and adept at building consensus in a highly ambiguous and fast-paced environment * Bachelor's degree or related experience Bonus points if you have * Previous experience in observability/APM/Frontend development * Computer science, engineering, technology background * 3+ years of technical pre-sales, consulting, or relevant product management experience Please note that visa sponsorship is not available for this position. #LI-JH1 The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience. New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees. Estimated Base Pay Range $103,000-$129,000 USD Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to *******************. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at ****************************************************************
    $103k-129k yearly 12d ago
  • Manager of Product Development | Agent Foundry

    Epicor 4.6company rating

    Herndon, VA job

    As Manager of Agent Foundry Product Development at Epicor, you will lead agentic AI development teams to collaborate directly with Epicor ERP customers and deliver 10x solutions to real-world problems. You'll play a pivotal role in building the world's first Cognitive ERP by driving full-stack product development, mentoring high-performing teams, and architecting scalable, AI-native experiences that transform how industries operate. What you will be doing: Lead, hire, and mentor a cross-functional engineering team focused on agentic AI, providing clear direction and fostering a growth-mindset culture Architect and deliver scalable, high-performance services and user interfaces using C#/.NET, Python, Node.js, and TypeScript/Angular, with robust observability and operational readiness Translate ERP workflows into AI-native experiences with human-in-the-loop design, auditability, and enterprise-grade reliability Define autonomy levels, evaluation methods, SLAs, and safety controls for LLMs, RAG, and tool-use agents Collaborate across Engineering, Data Science, UX, Support, Services, and GTM to deliver high-quality solutions on predictable cadences Partner with customers and stakeholders to identify, prototype, and generalize agentic solutions that address real-world ERP challenges Monitor emerging trends in LLMs, agent frameworks, and evaluation techniques, integrating innovations that drive customer impact What you will likely bring: 8+ years' experience in full-stack software engineering or product development, including 3+ years leading and mentoring engineering teams 4+ years' experience in AI/ML or LLM-powered products, including agentic systems, RAG, or AI workflow automation Proven success architecting and delivering complex, scalable systems with rigorous SDLC practices Expertise in Azure and modern DevOps practices including infrastructure as code, CI/CD, containerization, and incident management Strong stakeholder management skills with a track record of aligning technology with business goals Programming proficiency in C#/.NET (primary), Python (data/evals/automation), Node.js, and TypeScript; Angular familiarity is a plus Experience integrating with ERP data models, APIs, events, and workflows, ideally within manufacturing or distribution ERP environments What could set you apart: Background in manufacturing or distribution industries Hands-on experience with TensorFlow, PyTorch, scikit-learn, GenAI tooling (prompting, RAG, evals, telemetry), and vector databases Knowledge of ETL pipelines, connectors, retrieval patterns, and event-driven architectures Strong understanding of secure coding practices, identity/role management, and compliance in regulated environments Exceptional problem-solving, decision-making, and interpersonal communication skills #LI-MB2 #LI-HYBRID About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $138,000 USD Maximum: $235,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Matthew Brady, Shobhini Srinivas
    $138k-235k yearly Auto-Apply 11d ago
  • Principal Data Scientist - Machine Learning

    Avepoint 4.5company rating

    Avepoint job in Richmond, VA

    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! What You'll Be Doing: We are seeking an analytical and innovative Data Scientist to join our Data & AI team. You will play a key role in developing and deploying advanced machine learning models to solve real-world business challenges. Your efforts will help optimize data pipelines, extract actionable insights, and shape the future of intelligent solutions at AvePoint. Your Key Responsibilities: Design, build, and deploy machine learning models leveraging structured and unstructured data. Shape and engineer data pipelines for optimal model performance and production-grade scalability. Collaborate cross-functionally with engineers, researchers, and product teams to define requirements and deliver impactful AI/ML solutions. Analyze experimental data, conduct model validation, and continuously improve accuracy and robustness. Document methodologies and results, presenting findings to both technical and non-technical stakeholders. Stay up-to-date with the latest advancements in machine learning and data science best practices. Support operationalizing models within AvePoint's ecosystem, ensuring responsible data handling and compliance. Preferred Qualifications: Bachelor's or Master's degree in Computer Science, Data Science, Engineering, Statistics, or related field (PhD not required, but a strong plus). 10+ years of hands-on machine learning experience, including building, evaluating, and streamlining data-driven models for business use. Proficiency with Python and major ML/data libraries (e.g., Pandas, Scikit-learn, TensorFlow, PyTorch). Strong background in data wrangling, cleansing, feature engineering, and ETL pipeline development. Practical experience deploying models in a cloud or distributed environment. What We Value: Commitment to excellence and continual professional development. Excellent analytical, problem-solving, and communication skills. Initiative and ownership in research and project execution. Collaboration with diverse, global teams. Clarity in communicating technical information to varied audiences. Benefits We Offer Competitive market-based compensation (salary, yearly bonus + equity). Career progression and internal mobility opportunities. Work-life balance through a hybrid working model. Unlimited PTO. This role offers the opportunity to work at the intersection of machine learning innovation and industry impact, contributing to AvePoint's vision for secure, intelligent, and data-driven workplaces. If you are passionate about transforming data into actionable solutions and want to be part of a global tech leader, we want to hear from you! The Salary Range for this role is $200,000 - $245,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $67k-89k yearly est. Auto-Apply 15d ago
  • Senior Sales Engineer - SLED, Mid Market - East

    Proofpoint 4.7company rating

    Richmond, VA job

    About Us: We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint, you'll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact. The Role and the Team At Proofpoint, the members of our Sales Engineering team are highly valued business partners that play a critical role in our sales process every single day. As a Senior Sales Engineer working with accounts in the SLED space, you will be one of the most important members of the Proofpoint sales team. You will become a trusted advisor to both the Account Managers you are paired with, as well as our current and future customers. As a technical liaison and subject matter expert on all things Proofpoint, you will help to deliver People-Centric solutions that protect against today's cyber threats. **This role will focus on State and Local Government, as well as Education accounts primarily in the Eastern U.S.** **Very strong preference for candidates to be located in the Eastern U.S. time zone.** You will get to develop and tell a compelling story that will excite your customer and have them eager to hear more. Your story may include onsite product demonstrations, white-boarding sessions, mini-trainings, Lunch-n-Learns, Proof-of-Concept, Production Evaluations, all in pursuit of providing a solution to your customer that you will take pride in being a part of. It's an exciting time to be at Proofpoint! + The Senior Sales Engineer is the Technical Lead for the Proofpoint Pre-Sales process, including: + Collaborate with the sales team to develop and execute targeted account penetration strategies + Build trust and rapport with customers and prospects in person, and be their main technical point of contact throughout the process + Deliver compelling product demonstrations that address today's most pressing cyber threats + Work closely with customer/prospect security staff for technical discovery, as well as planning, execution and wrap up of Proof-of-Concept (POC) and Production Evaluations + You will design and champion complex People-Centric Security solutions encompassing the entire Proofpoint portfolio + You may, occasionally, be called upon to assist in professional services deployments, technical training, and to present at or attend industry seminars and/or trade shows + You will be able to provide valuable customer insight and real-world experiences to Product Management, Marketing and Product Development (Engineering) teams to help keep our solutions the best in the industry + You will become an expert in Email Security Gateways, Advanced Persistent Threats, Attack Protection, Threat Response, Data Loss Prevention (DLP), and the threat landscape **Senior level duties** + Mentoring new team members in multiple areas including Proofpoint products, sales process, and relationship management with both customers and account managers + Develop and deliver training presentations to peers, account managers, and other teams within Proofpoint + Contribute across all corporate communication channels, write and help upkeep internal documentation and training + Help develop solutions to common challenges and establish processes within the local team, department, and across the sales engineering organization Job Requirements + 6+ years of hands on technical experience, either as a Sales/Systems Engineer, Technical Account Manager, Security Engineer or senior level product support, preferably in the cyber-security industry + Proven track record developing and maintaining customer relationships through in person meetings, ideally in a local territory + Experience working with large (Enterprise) clients/organizations + Self-starter and ability to own and drive initiatives + History of conducting large-scale assessments and/or evaluations, including managing expectations, deliverables, and complex systems as well as the teams that support them + Comfortable presenting to individuals and/or teams including technical staff through C-suite + You have experience in Enterprise or Cloud Security, including cloud/SaaS platforms, messaging, data, network, endpoint, NOC/SOC, or MSP-related cybersecurity + Experience selling and positioning a platform is highly valued + Exposure to at least two of the following skill sets are recommended: + Cloud security and shadow IT monitoring + IT security, vulnerability or risk assessments, and policy enforcement + Data Loss Prevention (DLP), compliance and privacy + Enterprise email solutions such as Exchange, G-Suite, Lotus Domino _or _ working knowledge of SMTP + Additional skills that are added bonuses include: + Directory Services and protocols such as AD, Azure AD, LDAP, iDP (identity providers) + Email authentication (SPF, DKIM, DMARC) + Networking and protocols such as SMTP, DNS, LDAP, HTTP, etc. + Experience with frameworks such as MITRE and/or NIST + You have a background in consultative approach to solving problems and/or have a strong desire to pivot your career towards a sales direction + You can thrive in a fast paced, high-energy environment + You can work independently, adapt quickly and maintain a positive attitude + Strong PowerPoint, presentation and organizational skills are a must + CISSP or other relevant cyber-security and/or cloud security certifications are valued + Bachelor's or advanced degree in a relevant field, or work equivalent experience + Travel is required in this position Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: - Competitive compensation - Comprehensive benefits - Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential. - Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]. - Annual wellness and community outreach days - Always on recognition for your contributions - Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application here ********************************************* . We can't wait to hear from you! Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $123k-161k yearly est. 27d ago
  • AI Prototype Engineer

    Avepoint 4.5company rating

    Avepoint job in Richmond, VA

    AvePoint provides a cloud-native software platform that organizations rely on to optimize IT operations, manage critical data, and secure the digital workplace. More than 9 million cloud users rely on our solutions. Founded in 2001, AvePoint is a five-time Global Microsoft Partner of the Year and headquartered in Jersey City, New Jersey. For more information, visit ************************* At AvePoint, we are committed to investing in our people: we believe agility, passion, and teamwork set us up to do our best work and foster a culture where you feel empowered to take initiative, learn from others, and craft your career with intention to unleash the power of you! What You'll Be Doing As a Prototype Engineer, you will rapidly design and develop proof-of-concept (POC) solutions that demonstrate the art of the possible for AvePoint's customers and internal teams. You will work closely with cross-functional stakeholders to validate technical feasibility, explore innovative approaches, and accelerate adoption of AvePoint solutions. Once these proof-of-concept solutions have been validated, they will be handed off to the product engineering teams, who will deploy them to production environments. Key Responsibilities Architect, develop, and iterate on prototypes and POCs to validate new concepts and technologies. Collaborate with product, engineering, and customer-facing teams to understand requirements and constraints. Research and propose design options, documenting trade-offs and performance considerations. Implement unit and system-level testing strategies to ensure quality and scalability. Summarize findings and present recommendations to technical and business stakeholders. Push the technical bar by experimenting with emerging technologies and frameworks relevant to AvePoint's platform. Be self-guided and disciplined in managing time, dealing well with ambiguity and leading hands-on technical work. About You Over 6 years of software development experience with proficiency in C#, Python, TypeScript, Node, or similar languages. Hands-on experience with modern web frameworks and services development. Practical experience building on Microsoft Azure and Microsoft 365 services and/or Google Cloud and Google Workspace services. Experience with data pipeline development, ETL processes, and data management tools (e.g., Databricks, Fabric, SQL/NoSQL databases). Ability to deal with ambiguity, communicate effectively, and collaborate across teams and disciplines. Passion for learning new technologies and quickly ramping on unfamiliar domains. Preferred Qualifications Demonstrated leadership in cross-functional prototype or innovation teams. Prior experience with AI/ML prototyping or rapid experimentation in enterprise settings. Contributions to open-source projects, technical publications, or patents. Advanced expertise in cloud-native security, compliance, and scalability. Recognition in developer communities (e.g., conference presentations, technical blogs) Benefits We Offer Competitive market-based compensation (salary, yearly bonus + equity). Career progression and internal mobility opportunities. Work-life balance through a hybrid working model. Unlimited PTO. The Salary Range for this role is $125,000 - $165,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $125k-165k yearly Auto-Apply 56d ago
  • IT Security Administrator

    Avepoint 4.5company rating

    Avepoint job in Richmond, VA

    Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people: we believe agility, passion and teamwork sets us up to do our best work and fosters a culture where you feel empowered to take initiative, learn from others and craft your career with the intention to unleash the power of you! Overview: As an IT Security Administrator, you'll be part of our IT team, helping support those team members independently, while also collaborating with the team on a regional and global level for various other IT projects. You'll investigate and diagnose network, security events and VM problems, collect IT usage data, make recommendations for improving our company's IT systems, and carry out routine configuration and installation of IT solutions. This role is for someone who enjoys helping employees with a variety of IT requests, such as setting up network devices, virtual machines, new users, resolving common software and hardware issues, ensuring security and authentication issues to any systems that may arise as well as being involved in various IT audits like SOX and ISO. What You'll Be Doing: As an IT Security Administrator, you'll need to be proficient in the various aspects of Information Technology and passionate about learning and staying current on technology trends. You're an adaptive problem solver who can help where needed and swing into action to help resolve any technical issues that may arise. Your Key Responsibilities: Monitor and maintain network infrastructure, server performance, and redundancy Ensure security across desktops, servers, and network appliances Manage patching for server VMs and support AD, AAD, and Intune Troubleshoot firewall and VLAN segmentation issues Provide support for on-prem and cloud services (Azure, Office 365) Participate in SOX and ISO audits and enforce compliance workflows Automate recurring tasks through scripting to improve efficiency Assist in planning and implementing systems and office setups Maintain server backup procedures and software distribution plans Manage virtual machines and cloud resources effectively Create and maintain technical documentation Monitor system logs and alerts, and take appropriate action Review internal systems and products to identify and mitigate security risks Investigate and remediate security incidents Collaborate with internal and external parties on security concerns and risk mitigation Coordinate certification efforts and conduct internal/external penetration testing Review and update security policies and procedures Perform internal security audits Respond to customer security RFPs, RFIs, and general inquiries Provide emergency on-call support during off-hours Is This the Right Role for You? We're looking for individuals who thrive in a fast-paced, tech-focused environment, are eager to learn, and bring new ideas to the table. If you're a team player with a strong drive for continuous learning and innovation, we want to hear from you. What We Value: 3+ years of experience in IT support and administration, experience with Azure preferred Bachelor's degree in Computer Science, Computer Engineering, or CompTIA Security+ Certification Professional confidence and excellent communications skills Good knowledge of IT operating systems, especially Windows and Linux Hands on experience installing IT hardware and software Strong organizational and time management skills Proven troubleshooting skills and the ability to stay calm and methodical under pressure Experience drafting and documenting technical procedures and protocols for end users Off-hour support up to 10% of total work hours and occasional regional/global travel as needed The Salary Range for this role is $50,000 - $70,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $50k-70k yearly Auto-Apply 4d ago
  • Professional Services Consultant - Data Security

    Proofpoint 4.7company rating

    Richmond, VA job

    **About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. **How We Work:** At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: **Bold** in how we dream and innovate **Responsive** to feedback, challenges and opportunities **Accountable** for results and best in class outcomes **Visionary** in future focused problem-solving **Exceptional** in execution and impact **Company Overview** At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and compliance risks. We hire the best people in the business to: + Build and enhance our proven security platform + Blend innovation and speed in a constantly evolving cloud architecture + Analyze new threats and offer deep insight through data-driven intel + Collaborate with customers to help solve their toughest security challenges We are singularly devoted to helping our customers protect what matters most. That's why we're a leader in next-generation cybersecurity-and why more than half of the Fortune 100 trust us as a security partner. **The Role** The Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products. This includes Data Security Posture Management (DSPM) Insider Threat Management (ITM) On-Premise and SaaS, Email DLP, Endpoint DLP, Cloud Application Security Broker (CASB), SaaS Isolation & Adaptive Access Control (AAC), and Proofpoint Isolation. This individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has the demonstrated ability to ensure successful service delivery and customer success as well as third party DLP solutions (Microsoft + Symantec DLP offerings) to support migrating legacy solutions to the Proofpoint Data Security Posture Platform. Proofpoint's Consultants are service delivery experts who manage and align client business priorities with data protection strategies. As subject matter experts on a wide spectrum of information security models, best practices, and operational strategies, our Consultants reduce clients' security risk by mapping technology to organizational processes and resources. This role is challenged with delivering innovative ideas and solutions that derive measurable results. This is a critical and visible role as it involves support for several of Proofpoint's top accounts. The Consultant must be confident in working with technical resources, analysts, project sponsors, and executive levels to provide excellent service delivery and communication which includes product deliverables, conducting conference calls/meetings, consulting process reviews/workshops, and briefings. The position requires the ability to work with non-technical managers and executives to develop technical and business requirements for their company's custom data security program. **Your day-to-day** + Thoroughly scope engagements through assessing the client's operations and business processes, gathering key business and functional requirements, and making recommendations to optimize Proofpoint technologies. + Provide strategic program design solutions that allow clients to identify, protect, monitor, and manage their most protected data, and people. + Work with the broader Professional Services, Support, Engineering, and Product teams to address customer concerns and manage escalations. + Work closely with your corresponding sales organization to ensure customer needs are met and customer satisfaction continues to rank high. + Present updates to management identifying risks, challenges, and proposed solutions. **What you bring to the team** + 4+ years industry experience in a customer-facing role + 4+ years of experience in IT consulting or related fields. + Familiarity with Data Security: Data Security Posture Management, Insider Threat Management, Endpoint Security, and/or Cloud Security concepts. + Proficiency in Windows Server environment; experience with web infrastructure components like IIS and MS SQL is advantageous. + Basic understanding of Linux infrastructure. + Exposure to Microsoft or Symantec DLP solutions is desirable. + Clear and effective communication skills, both written and verbal. + Demonstrated organizational abilities with a keen eye for detail. + Commitment to delivering exceptional client service, with the confidence to engage in-person and virtually. + Proven ability to manage multiple tasks simultaneously and follow through to completion. + English proficiency in both technical and non-technical communication is required. Technical Spanish speaking skills are desirable. **Why Proofpoint** As a customer focused and driven-to-win organization with leading edge products, there are many exciting reasons to join the Proofpoint team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. As we continue to grow and expand globally, we understand that hiring the right people and treating them well is key to our success! We are a multi-national company with locations in 10 countries, with each location contributing to Proofpoint's amazing culture! \#LI-Remote **Why Proofpoint?** At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you'll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities **Our Culture:** Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . **How to Apply** Interested? Submit your application along with any supporting information- we can't wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. **Base Pay Ranges:** SF Bay Area, New York City Metro Area: Base Pay Range: 123,200.00 - 193,600.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 102,300.00 - 160,820.00 USD All other cities and states excluding those listed above: Base Pay Range: 92,100.00 - 144,705.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We're driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren't just words-they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what's next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you're surrounded by people who inspire you-who share ideas, cheer you on, and genuinely want to see you succeed. That's why we offer social circles, sponsored networks, and connection points across teams and time zones-to help you find your people, build your community, and thrive together. This isn't just a job-it's a mission to protect people and defend data in a world that never slows down. We're building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable-because that's what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support-designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we're here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.
    $88k-112k yearly est. 7d ago
  • Channel Solution Engineer

    Avepoint 4.5company rating

    Avepoint job in Richmond, VA

    Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! About the role: Are you looking for a role where you can leverage your technical expertise and customer-facing skills in the dynamic tech industry? This position offers you the chance to excel as a pre-sales professional, working with cutting-edge software solutions. We provide continuous training and mentorship to support your journey to success as a sales engineer. What will you be doing? As the key technical lead, you will collaborate with our partner account managers throughout the sales lifecycle of our Elements/Channel business. In this consultative role, you will help close new deals by delivering technical presentations of AvePoint solutions and providing pre-sales support to both prospective and returning partners and customers. Your responsibilities will include: Presenting and demonstrating AvePoint's product offerings relevant to partners and customers objectives remotely and on-site Successfully facilitating Solution Discovery, Solution Overview, and Technical Deep Dive sessions with partners and customers Communicating with prospective partners/customers, assisting and guiding them through their evaluation and selection process Building environments tailored to partners and customers requirements as Proof of Concept during the sales lifecycle to illustrate product capabilities and how they align specifically with customer objectives Participating in writing proposals in response to RFIs / RFPs that showcase how the AvePoint product line can satisfy customer requirements with attractive return on their investment Collaborate with partners to develop joint go-to-market strategies and initiatives that drive business growth Assist partners in pre-sales activities, including solution and technical demonstrations or enablement. Sharing information with the sales and technical teams about our products and the market Helping the sales team identify and understand partners and customers business objectives and organization to best align AvePoint technology Establishing relationships with key customer / partner business and technical advocates that have the power to drive long-term AvePoint solution adoption within their company Developing partners and customer's buying vision for how AvePoint can help them reduce costs and increase business agility Supporting AvePoint Partner and Marketing teams with their online and in-person events including workshops, tradeshows, and webinars Ownership of technical sales opportunity and partner recruit closure OK, I'm interested... is this the job for me? We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. You're tasked with serving as a key technical resource through the sales cycle. That means you'll need to become an authority in the features and benefits of our software and services solutions to properly educate customers, gain consensus, and demonstrate value solving their SharePoint and Office 365 concerns. Other qualities you will need to be a fit for this role include: BA/BS Degree (Computer, Technology and Engineering majors preferred) OR 5 years of relevant work experience Confident and enthusiastic presentation skills Quick and self-motivated learner Advanced business and technical communication skills - can lead conversations to align technical value to client's business needs Readiness to think strategically to help close deals using technical knowledge coupled with sales mentality Understanding of the Channel Business in how ISVs work with Partners like Managed Service Providers, Value Added Resellers, Distributors, and / or Systems Integrators Ability to maintain excellent relationships with customers and colleagues Ability to work individually and within a highly collaborative team Willingness to learn and adapt in a dynamic and fast changing environment Authoritative business analysis capabilities Advanced troubleshooting skills Technical Qualities: Experience in IT professional related topics such as server and software installation, configuration and administration, especially for Windows Server, Microsoft SQL Server, Dynamics CRM, SharePoint, Microsoft 365 & Azure technologies Understanding of Microsoft SharePoint architecture, components, and configuration, including the differences between SharePoint versions and hybrid architecture Working knowledge of TCP/IP, DNS, SMTP, and DHCP technologies Working knowledge of Microsoft SQL Server, IIS, and Active Directory Broader knowledge of server and cloud offerings in the tech industry i.e. Office 365, Azure, AWS, Google Cloud is strongly preferred. The Salary Range for this role is $90,000 - $130,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. #LI-TO1 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $90k-130k yearly Auto-Apply 60d+ ago
  • Sr. Manager, Account Based Experience

    Avepoint 4.5company rating

    Avepoint job in Arlington, VA

    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! Overview We are seeking an Account-Based Experience (ABX) Manager to support and execute strategic marketing programs targeting key accounts. The ideal candidate will be hands-on, detail-oriented, and passionate about building personalized experiences that influence decision-makers and drive pipeline growth. This role will work closely with senior marketers, sales, and customer success teams to deliver impactful campaigns that strengthen engagement across our most important accounts. Please note we're hiring in either our Jersey City, Chicago or Arlington, VA office. Key Responsibilities: Account-Based Programs: Partner with sales and senior ABX leaders to execute integrated, account-specific plays across digital, events, partner, and customer success touchpoints. Account Insights: Gather and analyze account-level data and intent signals to identify opportunities, inform program design, and optimize outreach. Revenue Team Collaboration: Work directly with account and customer success teams to align ABX programs with account plans, renewal, and expansion goals. Experience Management: Coordinate logistics and execution for multi-channel initiatives such as executive experiences, workshops, and thought-leadership events. Engagement Tracking: Measure and report on account engagement, campaign performance, and ROI to refine efforts and demonstrate business impact. Content & Personalization: Adapt existing assets and create tailored messaging that resonates with account priorities and buying committees. Team Leadership: Manage and mentor at least one direct report, fostering growth and ensuring high-quality execution of ABX initiatives. Qualifications: Experience: 3-5 years of experience in B2B marketing, preferably with exposure to account-based marketing programs. Leadership: Previous experience managing a direct report with a demonstrated ability to coach and delegate effectively. Execution Focus: Hands-on experience managing marketing campaigns (digital, events, or ABX) with measurable results. Collaboration Skills: Strong ability to partner with sales and cross-functional teams to align on goals and drive outcomes. Industry Knowledge: Familiarity with the technology landscape and/or SaaS environment is a plus. Communication Skills: Excellent written and verbal communication skills; confident presenting to stakeholders and adapting messaging to different audiences. Analytical Skills: Ability to interpret data, track results, and make recommendations for optimization. The Salary Range for this role is $110,000 - $160,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $110k-160k yearly Auto-Apply 36d ago
  • General Support Application

    Avepoint Grad/Intern 4.5company rating

    Avepoint Grad/Intern job in Richmond, VA

    We are excited to expand our team with motivated individuals who are passionate about tech, cloud solutions, and AI. As a Support Analyst and Support Engineer, you'll play a crucial role in maintaining our cloud-based services and ensuring our customers stay ahead in the fast-evolving digital world. Recently, our market opportunity has grown significantly, as more companies invest in digital collaboration platforms to support remote and hybrid work models. Over 9 million cloud users already trust AvePoint for their collaboration needs, and there is tremendous potential for this number to grow exponentially. Our expanding product line of SaaS solutions supports Microsoft 365, Google Workspaces, Salesforce, and more, enabling businesses to migrate, manage, and protect their workspaces for secure collaboration. We serve various industries, from financial services to healthcare, offering tools that meet their most challenging business needs. As a rapidly growing public company, there has never been a more exciting time to join us! You should apply for this role if you are looking for a position that allows you to make a high impact, are interested in providing industry-recognized solutions, and thrive in a team environment with positive competition, minimal "red tape," and ample resources to help you excel. Joining our team will give you the opportunity to make a significant impact in a company that invests in its people. We believe that agility, passion, and teamwork offer a wonderful opportunity to take initiative, learn from others, and craft your career with the intention to unleash your full potential! Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $72k-89k yearly est. Auto-Apply 60d+ ago
  • Director, Solution Engineering - Public Sector

    Avepoint 4.5company rating

    Avepoint job in Arlington, VA

    Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint's global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! About the position: As the Director of Public Sector Solution Engineering, you will play a pivotal role in our organization, providing strategic direction and leadership to our Solutions Engineering team. Your responsibilities will encompass setting goals, defining the team's vision, and aligning their efforts with our overall business objectives. As the Director of Public Sector Solution Engineering at our company, you will have the opportunity to make a significant impact and be a driving force in our continued success in the Public Sector and organization overall. Specific responsibilities include, but are not limited to: Manage and develop a high-performing Solutions Engineering team, including hiring, and onboarding new members, providing coaching and mentoring, conducting performance evaluations, and fostering a collaborative team culture. Partner with the Public Sector virtual account team to develop, own and execute the Public Sector sales strategy across the presales technical team. Become an authority in our software and services solutions, ensuring an in-depth understanding of features and benefits to effectively educate customers, gain consensus, and demonstrate value in addressing current pain point as well as uncovering future needs. Collaborate with customers to understand their unique challenges and demonstrate how our solutions can effectively address their needs. Work closely with sales, product development, and other teams to ensure alignment and provide valuable input into product development based on customer feedback and market demands. Lead conversations about industry trends and emerging changes to the cloud security landscape that a customer needs to plan for. Travel - Must be able to travel on a daily and/or overnight basis. Core Competencies: Located in greater Washington DC metro area At least 5 years' experience in senior solutions engineering or a related technology/SaaS role. Proven leader with experience managing and developing high-performing teams. Understanding public sector market trends and hyperscaler product competition. Strong technical background in the relevant industry/product area. Exceptional leadership, communication, and presentation skills. Strategic thinking and problem-solving. Capacity to train and educate customers or team members Ability to manage multiple-concurrent sales cycles and projects Benefits: Competitive market-based compensation (salary, commission, and equity) Career progression and internal mobility opportunities Work-life balance through a hybrid working model 3 days a week in office Unlimited PTO The Salary Range for this role is $185,000 - $230,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. #LI-TO1 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $185k-230k yearly Auto-Apply 13d ago
  • Marketing Automation Specialist

    Avepoint 4.5company rating

    Avepoint job in Arlington, VA

    Beyond Secure. AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint's global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit ***************** At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you! About the Role: The Marketing Automation Specialist will be a pivotal force in accelerating our global marketing operations. You'll drive the setup, governance, and enablement of our marketing campaign engine-Marketo and Asana-enabling our regional marketing teams to execute faster, smarter, and at scale. This isn't a 'set it and forget it' role. You'll be the builder and the enabler working to create scalable solutions that multiply the impact of our entire marketing organization. The specialist will help drive critical governance as we scale our marketing efforts across teams, ultimately driving critical improvements in lead-to-pipeline conversion. The ideal candidate is a proactive builder with at least 2 years of marketing automation admin or power user experience including requirements gathering, documentation, building, testing, and enablement. What You'll Do Campaign Management: Manage marketing automation campaign processes, proactively researching and implementing the latest campaign best practices, strategies, and product releases. Implement and manage the global campaign framework in marketing automation to ensure there are standardized templates, audiences, and workflows. Process Management: Create and maintain comprehensive standard operating procedures for MAP and Asana in the MarkOps Hub, ensuring knowledge transfer and operational continuity. Enablement: Train marketing teams on Asana and Marketo standards, templates, audiences, and workflows. Collaboration: Support global demand generation and field team by thinking through business and technical requirements to deploy new use cases in MAP and Asana. System Governance: Maintain Marketo and Asana's organizational structure including naming convention, folder structure, teams and user roles, project and program templates, key fields, and ongoing archiving strategy Audience Segmentation: Build and maintain audience data sets, field mapping, and structure Martech Management: Support essential marketing technology processes including user provisioning and procurement. Reporting & Audit: Monitor platform health, metrics like email open rates, click-throughs, subscription rates. Required Experience 2+ years hands-on experience with marketing automation platforms (HubSpot strongly preferred) Campaign building expertise: You've built and run complex multi-step email journeys Technical problem-solving: You can troubleshoot issues and debug MAP workflows under minimal supervision Technical writing: Demonstrated ability to create and maintain technical documentation and SOPs Project management: Experience managing multiple priorities and familiarity with SCRUM Enablement mindset: Excellent communication skills with ability to train and enable non-technical stakeholders Preferred Qualifications Marketing automation platform certification (Marketo Certified Expert or HubSpot Marketing Software Certification) Experience with CRM systems (Dynamics, HubSpot, or Salesforce) Background in technical writing, process optimization and change management Understanding of HTML/CSS for email and landing page customization Experience working in global or multi-regional marketing organizations The Salary Range for this role is $85,000 - $105,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $85k-105k yearly Auto-Apply 41d ago
  • Channel Marketing Manager

    Avepoint 4.5company rating

    Avepoint job in Arlington, VA

    AvePoint provides a cloud-native software platform that organizations rely on to optimize IT operations, manage critical data, and secure the digital workplace. More than 9 million cloud users rely on our solutions. Founded in 2001, AvePoint is a five-time Global Microsoft Partner of the Year and headquartered in Jersey City, New Jersey. For more information, visit ************************* At AvePoint, we are committed to investing in our people: we believe agility, passion, and teamwork set us up to do our best work and foster a culture where you feel empowered to take initiative, learn from others, and craft your career with intention to unleash the power of you! What You'll Be Doing The Channel Marketing Manager, NA & ANZ will play a central role in strengthening and expanding our channel partner ecosystem across the region. This position is responsible for planning, creating, orchestrating, and optimizing multi-touch marketing campaigns targeted at partner recruitment, cross-sell, and upsell motions. The role requires close collaboration with channel teams across NA & ANZ and alignment with counterparts in EMEA to ensure the execution of globally aligned yet regionally relevant channel initiatives. This is a highly cross-functional role interfacing with Channel Sales Leaders, Partner Managers, Channel Marketing, Channel Product Marketing, Learning & Development, and Digital Marketing teams. The ideal candidate combines strong campaign development expertise with a foundational understanding of product marketing to contribute to the creation of high-quality campaign assets. Key Responsibilities Campaign Strategy & Planning Develop marketing campaigns for partner recruitment, cross-sell, and upsell across the NA and ANZ region. Align campaign strategies with global channel priorities and ensure consistency with EMEA. Global Campaign Localization & Enablement: Translate top level messaging layer and product go-to-market (GTM) strategies into partner-ready campaigns. This involves collaboration with regional marketing and partner sales teams to ensure campaigns are culturally and market-relevant across key global territories. Partner Segmentation & Targeting: Define which campaigns and assets are relevant for different partner types (e.g., VARs, SIs, MSPs, etc.) or specific partner tiers to ensure a high-value targeted approach. Content and Asset Strategy: Define the necessary campaign assets (e.g., co-branded landing pages, email templates, social media kits, solution briefs, demo videos, etc.) partners need to execute successful campaigns. Campaign Development & Orchestration Oversee end-to-end campaign creation including messaging, asset planning, content development, and channel mix selection (email, web, social, partner portals, events, etc.). Work closely with Channel Product Marketing to shape key campaign assets such as datasheets, guides, landing pages, outreach, and curated content for partner audiences. Build and package comprehensive campaign-in-a-box kits that include all necessary collateral, communication guides, and clear execution instructions for partners. Collaborate with Digital Marketing to ensure campaigns are optimized across digital ecosystems, ABX tools, and partner-facing platforms including assets in the PRM system. Training & Activation: Partner with the Learning & Development team to integrate relevant enablement modules and training tracks into campaign initiatives for our internal teams as well as the targeted audience. Lead Flow Management: Collaborate with Sales Operations to ensure leads generated via partner campaigns are properly attributed, scored, and seamlessly passed into the CRM for follow-up by the partner or internal sales team. Cross-Functional Collaboration Maintain strong relationships with Channel Sales leaders and Partner Managers to align on business goals and provide campaign updates, insights, and performance feedback. Facilitate seamless handoffs to sales and partner-facing teams to maximize regional follow-up and conversion effectiveness. Work closely with EMEA counterparts in order to maintain global alignment and streamlined processes. Performance Tracking & Reporting Track campaign performance using established KPIs (pipeline contribution, partner engagement, asset utilization, conversion metrics, etc.) including Partner Activation Rate (percentage of target partners actively running a campaign) Campaign Adoption Rate (the number of partners utilizing the provided campaign assets Pipeline Contribution (leads generated, converted to Opportunities, and associated annual recurring revenue (ARR)). Analyze results and continuously optimize campaigns for improved ROI and partner impact. Provide regular reporting to regional leadership teams and global stakeholders. Maintain campaign calendars, dashboards, and documentation to ensure transparency and coordination across teams. OK, I'm interested… but is this really the job for me? We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you. For this role, you are someone with impressive relationship-building skills and possess the ability to speak the language of the business, translating marketing metrics into business drivers that Sales cares about. This is a heavily influential role, so the ability to communicate clearly, persuasively, and assertively is a must. Other qualities you will need to be a fit for this role include: 4-7 years of experience in channel marketing, partner marketing, or integrated marketing roles within the IT or SaaS sector. Strong understanding of the indirect channel ecosystem (VARs, MSPs, distributors, GSIs, and technology alliances). Proven experience planning and executing multi-touch B2B marketing campaigns. Basic product marketing proficiency, including messaging development and content or asset creation. Solid project management and coordination skills, with experience managing multiple stakeholders across regions. Strong analytical skills with the ability to track performance metrics and optimize campaigns accordingly. Excellent written and verbal communication skills in English. The Salary Range for this role is $110,000 - $135,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions-apply even if your expectations fall outside the range. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice. Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
    $110k-135k yearly Auto-Apply 11d ago
  • Senior Product Developer | AI Solutions

    Epicor 4.6company rating

    Herndon, VA job

    As a Senior Product Developer at Epicor, you will be designing, prototyping, and shipping agentic AI capabilities across our ERP platforms. You'll own product development end-to-end, working backwards from customer pain points to deliver AI-native experiences with ERP-grade reliability, security, and measurable impact. This is your chance to help shape the future of Cognitive ERP in a fast-paced, innovative environment.What you will be doing: Architect and develop scalable backend services using C#/.NET and Python, with occasional full-stack work in Node.js and Angular. Integrate agentic AI and RAG features into ERP workflows, ensuring reliability, auditability, and human-in-the-loop design. Collaborate with Product Management, UX, and Labs teams to define and deliver innovative product features. Implement observability tools including logging, metrics, tracing, dashboards, and readiness checks for production systems. Build and maintain CI/CD pipelines, feature flags, and safe deployment practices while improving developer experience. Translate customer workflows into AI-native experiences with clear guardrails, evaluation harnesses, and risk controls. Mentor peers through code reviews, pair programming, and knowledge sharing to foster a culture of technical excellence. What you will likely bring: 5+ years' experience in full-stack software engineering or product development. 3+ years' experience mentoring engineers or leading technical efforts. Strong proficiency in C#/.NET and Python for backend development. Expertise in cloud platforms (preferably Azure) and modern DevOps practices. Applied experience with agentic AI systems, RAG pipelines, LLMs, or AI workflow automation. Solid understanding of secure coding, observability, and scalable architecture. Experience integrating with ERP systems and workflows. What could set you apart: Familiarity with JavaScript/TypeScript, Angular, and Node.js for full-stack development. Experience with ERP platforms in manufacturing or distribution. Hands-on knowledge of GenAI tooling, vector databases, and embedding pipelines. Background in data integration, ETL pipelines, and event-driven architectures. #LI-MB2 #LI-HYBRID About Epicor At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We're Proactive, Proud, Partners. Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless. We are an equal-opportunity employer. Range: Minimum: $105,000 USD Maximum: $178,000 USD The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position. Recruiter: Matthew Brady, Shobhini Srinivas
    $105k-178k yearly Auto-Apply 11d ago

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AvePoint may also be known as or be related to AvePoint, AvePoint Inc, AvePoint Inc., AvePoint, Inc. and Avepoint Inc.