Support Specialist jobs at Avera Health - 526 jobs
Support Specialist
Avera Health 4.6
Support specialist job at Avera Health
Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: is listed below. Actual pay rate dependent upon experience. $18.00 - $23.25 Highlights 8-4:30 with every third weekend and holiday
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Accountable for performing a variety of clerical tasks, providing support to leadership, staff, patients and/or clients to ensure efficient operation of the department.
What you will do
* Responsible for a variety of clerical tasks including but not limited to scheduling, filing, generating and/or presenting data, message response and project support.
* Ensure and maintain organization of documents, processes and other materials.
* Answer and address phone calls and other messages, routing appropriately if needed.
* Clear collaboration with leader and staff to support efficient operations.
* Support and maintain a professional business atmosphere within work areas assigned.
* Transport residents to and from facility to hospital or other destinations as directed.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Required Education, License/Certification, or Work Experience:
* High School or GED Equivalent
* Certified Nurse Aide (CNA) - South Dakota Department of Health within 1 Year
* Driver's License (SD) - South Dakota Division of Motor Vehicles Upon Hire
Preferred Education, License/Certification, or Work Experience:
* Associate's
* 1-3 years Office support or administrative work
Expectations and Standards
* Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
* Promote Avera's values of compassion, hospitality, and stewardship.
* Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
* Maintain confidentiality.
* Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
* Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
* PTO available day 1 for eligible hires.
* Up to 5% employer matching contribution for retirement
* Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ****************.
$31k-34k yearly est. Auto-Apply 11d ago
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Health Information Service Technician II
Adventhealth 4.7
Littleton, CO jobs
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
7700 S BROADWAY
**City:**
LITTLETON
**State:**
Colorado
**Postal Code:**
80122
**:**
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Job Description:**
+ Adheres to departmental policies and procedures.
+ Demonstrates proficiency in designated computer systems and the electronic medical record.
+ Performs all intermediate-level functions, duties, and tasks.
+ Performs quality control measures on scanned documents to ensure legibility and accuracy.
+ Maintains the privacy and confidentiality of protected health information.
**Knowledge, Skills, and Abilities:**
- Organizational [Required]
- Verbal [Required]
- Interpersonal [Required]
- Customer Relations [Required]
- Grammar/Spelling [Required]
**Education:**
- Associate [Preferred]
**Field of Study:**
- High School Diploma or GED
- Enrolled in a related healthcare degree program
**Work Experience:**
- 1+ related experience [Required]
**Additional Information:**
**Licenses and Certifications:**
-Registered Health Information Administrator (RHIA) [Preferred]
-Registered Health Information Technician (RHIT) [Preferred]
**Physical Requirements:** _(Please click the link below to view work requirements)_
Physical Requirements - ****************************
**Pay Range:**
$19.99 - $31.98
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Health Information Management
**Organization:** AdventHealth Littleton
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150700411
$20-32 hourly 6d ago
Health Information Service Technician II
Adventhealth 4.7
Castle Rock, CO jobs
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
* Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
* Paid Time Off from Day One
* 403-B Retirement Plan
* 4 Weeks 100% Paid Parental Leave
* Career Development
* Whole Person Well-being Resources
* Mental Health Resources and Support
* Pet Benefits
Schedule:
Full time
Shift:
Day (United States of America)
Address:
7700 S BROADWAY
City:
LITTLETON
State:
Colorado
Postal Code:
80122
:
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Job Description:
Adheres to departmental policies and procedures.
Demonstrates proficiency in designated computer systems and the electronic medical record.
Performs all intermediate-level functions, duties, and tasks.
Performs quality control measures on scanned documents to ensure legibility and accuracy.
Maintains the privacy and confidentiality of protected health information.
Knowledge, Skills, and Abilities:
Organizational [Required]
Verbal [Required]
Interpersonal [Required]
Customer Relations [Required]
Grammar/Spelling [Required]
Education:
* Associate [Preferred]
Field of Study:
* High School Diploma or GED
* Enrolled in a related healthcare degree program
Work Experience:
* 1+ related experience [Required]
Additional Information:
Licenses and Certifications:
* Registered Health Information Administrator (RHIA) [Preferred]
* Registered Health Information Technician (RHIT) [Preferred]
Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - ****************************
Pay Range:
$19.99 - $31.98
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
$20-32 hourly 6d ago
Information Systems Specialist
Health District 4.7
Fort Collins, CO jobs
Our mission is to enhance the health of our community and to achieve this we provide health services that address unmet needs and opportunities. We demonstrate dignity and respect for all people and focus on our employees, clients and community. Join our organization and help us accomplish our goals and make a meaningful impact in our community!
Are you looking for your next opportunity in technology and want to help empower others to leverage their technological tools? The Health District is seeking an Information Systems Specialist with strong technical experience, excellent critical thinking and problem-solving skills and exceptional communication and interpersonal skills. The position will perform a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, troubleshooting, and supporting use of PC hardware, operating systems, software applications, peripherals, and communication devices including hand-held devices for the entire organization.
Compensation & Benefits
$62,720 - $76,832 annually (DOQ)
Comprehensive benefits package
Professional development opportunities
Schedule & Environment
40 hours per week, Monday- Friday (Exempt)
Primarily office-based
May require occasional evening or weekend availability
Travel to satellite locations
For full qualifications and responsibilities, please review the job description at *******************************
Qualifications
Bachelor's degree in computer science, Information Technology, Engineering, or related field with 5 - 7 years of experience.
Equivalent combination of education and experience level.
Key Responsibilities
Perform a variety of computer systems administration and support tasks.
Provide support for web applications using programming languages such as HTML, CSS, and JavaScript, and update Health District web presence using Content Management System platforms such as Drupal.
Work cooperatively with end users to determine nature and scope of issues, apply appropriate response, track all instances of support, and resolve or escalate help desk tickets appropriately in a timely manner.
Create and disseminate visually aesthetic technical support documents and graphics for end user training material and knowledge base documentation.
How to Apply
If you are interested in applying, we encourage you to think broadly about your background and skill set for the role and include relevant knowledge, skills, abilities, education, work, and lived/ living experience. Please include a cover letter that details how your experiences and qualifications align with this position.
Submit a resume and cover letter to Attn: Search Coordinator
Email: ************************************
Fax: ************
Mail: Health District of Northern Larimer County, 120 Bristlecone Drive, Fort Collins, CO 80524
The anticipated close date is Wednesday, February 4, 2026.
Why work for us
We value a work-life balance
Employees are encouraged to develop their skills and knowledge that result in successful performance in their roles/positions
Medical/Dental benefits: employee covered at 100%; dependents covered at 75%
Low-cost vision plan available
Retirement plan 401(a): employee contribution (3%); employer contribution (5%)
An optional 457(b) retirement plan is available
Generous flexible paid time off. Earn 20 days of PTO in the 1
st
year and 12 paid holidays
Intermediate paid leave benefits to eligible employees in lieu of the State of Colorado FAMLI plan
Employee Assistance Programs (EAPs) that provide confidential and free support to our staff
o Access to legal and financial counseling
o Up to six counseling sessions per issue for mental health concerns
o Variety of additional resources
Federal Student Loan Forgiveness is available for qualifying borrowers
We believe that diverse backgrounds and perspectives strengthen our organization, so we consider a combination of experiences to meet minimum qualifications. Experience may include related knowledge, skills, abilities, education, work, and lived/living experience
We are committed to creating an equitable and inclusive workplace and proudly serves as an Equal Opportunity Employer. We welcome applicants from all backgrounds and ensure that all qualified candidates receive consideration for employment without regard to race, color, ethnic or national origin, ancestry, age, sex, pregnancy, disability, genetic information, veteran status, gender, marital status, sexual orientation, gender identity or expression, religion (creed), political beliefs, or any other characteristic protected by federal, state, or local laws
Infection Prevention
During flu season, flu shots are strongly recommended for this position.
$62.7k-76.8k yearly 1d ago
IT Application Support & Training Specialist
Radiology Partners 4.3
Minnesota jobs
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for an IT Applications Support & Training Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As an IT Applications Support & Training Specialist, you will be responsible for providing support and training for company core IT applications to internal and external end users. This role is a subject matter expert (SME) for the Radiologic Information Systems (RIS) and Electronic Medical Records (EMR) systems and their supporting applications and collaborates directly with vendors, software engineers and product owners to enhance the end user experience.
This is a full-time position working Monday to Friday with potential for weekend hours as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(40%) Operations Support
Administers RIS, EMR and auxiliary applications
Provides workflow documentation, training and support for internally developed applications
Acts as a subject matter expert for the Enterprise Support Team in troubleshooting application-specific issues
Uses knowledge of market-specific workflows in order to support and recommend improvements to existing workflows based on system capabilities Works closely with manager to develop operating standards, protocol, policies and procedures for systems
(35%) Project Management
Works effectively with Business Analysts and Product Managers to meet deliverable deadlines on various projects
Collaborates regularly with manager, market managers, Project Managers and other support staff to identify customer needs
Collaborates with Product Managers and/or the Development Team to develop enhancements and product efficiencies
Partners with the Quality Assurances Manager to perform QA duties for system upgrades and implementations, ensuring successful product rollouts
(10%) System Implementation and Training
Provides large-group user training via the internet and live in-person settings on various system applications during new product implementations, upgrades and/or new center implementations
Performs new customer installations and upgrades of clinical software
Functions as the point of contact in the field for client inquiries concerning systems operation during system implementations
Diagnoses and troubleshoots system hardware, software and operator problems during system implementations
Acts as the Operations Support project liaison and subject matter expert on assigned implementation projects, providing recommendations and decisions to the larger implementation team
(5%) Other Duties as Assigned
Completes other tasks and projects as assigned
$61k-82k yearly est. 1d ago
IT Support Specialist
Imagine! Colorado 4.5
Lafayette, CO jobs
This is an in person job. No remote work. Purpose of Position- The IT SupportSpecialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT SupportSpecialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment.
Essential Duties/Responsibilities
* Oversees, installs and maintains all computer systems.
* Works with users to create and manage network interconnections.
* Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications.
* Assists users with transitions to new computerized systems as well as new telecommunication systems.
* Evaluates, answers inquiries, diagnoses and resolves operational problems.
* Provides support for employee-owned devices.
* Provides support for all interdepartmental and centralized applications.
* Maintains records on computer equipment and peripherals.
* Updates knowledge of system hardware and software and recommends upgrades when necessary.
* Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance.
* Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options.
* Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed.
* Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment.
* This position requires regular use of a personal mobile device such as a smartphone or tablet.
Other Duties/Responsibilities
* Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager.
* Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards.
Job Qualifications
Knowledge, Skill, and Ability:
* Ability to work independently and prioritize tasks/goals for self and others.
* Ability to work in a team environment with shared responsibilities.
* Effective written and verbal communication skills with individuals and groups at all professional levels.
* Effective and creative negotiator and problem solver.
* Possession of a valid driver's license and ability to meet Imagine! driving requirements.
* Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11.
* Microsoft server versions 2008, 2012 and 2016, 2022, and later.
* Microsoft SQL server versions 2003, 2012, 2016 and later.
* Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools.
* Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation.
* Familiarity with Active Directory and IT service management tools/ticketing systems.
* Strong understanding of networking, security practices, and data protection.
Training/Education:
* Bachelors degree in related field preferred.
* Certificates in IT related training accepted
* Ability and willingness to successfully complete Imagine training requirements.
Experience:
* Combination of education and experience also considered.
* 2 years of troubleshooting or help desk experience preferred.
Working Environment/Physical Activities
* Working conditions varies by location.
* Keyboard and mouse use: Up to 7 hours daily.
* Clear speaking and hearing for communication.
* Lifting: Up to 30 lbs independently, 60 lbs with assistance.
* Force exertion: Up to 15 lbs occasionally.
* Frequent sitting, repetitive motions, kneeling, twisting, and bending.
* Travel: Ability to drive to offsite locations for hardware delivery and user support.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
$25k-29k yearly est. 29d ago
National Support Specialist, Multivendor Services - Siemens
Philips Healthcare 4.7
Denver, CO jobs
Job TitleNational SupportSpecialist, Multivendor Services - SiemensJob Description
Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence.
Your role:
Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology.
Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars.
Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions.
Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance.
Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution.
You're the right fit if:
You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax
Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills.
You have at least a high school diploma.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips Transparency Details
The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour.
The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour.
The pay range for this position in Washington is $43.16 to $69.06 per hour.
The pay range for this position in California is $46.04 to $73.66 per hour.
The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone.
#LI-PH1
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
$48k-67k yearly est. Auto-Apply 15d ago
Residential & Outpatient Peer Support Specialist (1843)
Centerpointe 3.7
Omaha, NE jobs
We have two Peer SupportSpecialist openings at our Omaha Campus For Hope facility in our residential and outpatient programs!
THE JOB Peer SupportSpecialist for our Omaha StartingPointe North program serves as a member of the residential services team or the outpatient program and who has experience as a recipient of behavioral health services. They offer insight as an expert in the recovery process, symptom management, and participant choice. They will model appropriate skills and behaviors and work in collaboration with the clinical team.
ABOUT CENTERPOINTE
For more than 52 years, CenterPointe has been a leader in providing holistic, person-centered care for individuals facing mental health and substance use challenges. Guided by our mission to help people get better, sooner, for longer, we have expanded our services to meet the evolving needs of our community while incorporating the latest research in integrated care and recovery.
Today, CenterPointe offers more than 40 programs across Lincoln and Omaha, including therapy and outpatient services, primary and psychiatric care, residential treatment, crisis response, street outreach, and housing support. We are proud to provide comprehensive, wraparound services grounded in a biopsychosocial model of care, with a strong focus on strength-based and data-driven practices.
With campuses in Lincoln (Campus for Health and WellBeing) and Omaha (Campus For Hope), our team supports individuals of all ages and backgrounds through a continuum of care.
At CenterPointe, we strive to "Be the Best" for the individuals we serve, our communities, and our team. Join us in building a healthier, more hopeful future.
WHAT WE HAVE FOR YOU
- A culture focused on work-life balance, personal and professional growth, inclusion, and engagement
- Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities
- Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 9 annual holidays (plus a day off for your birthday every year!)
- Competitive pay and excellent benefits, including:
- Affordable Health, Dental, & Vision insurance
- Free Group Life Insurance, AD&D and LTD policies for all full-time employees
- 403(b) retirement plan with employer contribution
- Discounted memberships with Genesis Health Clubs
CenterPointe is a proud EEO Employer; candidates of diverse backgrounds, ages, lifestyles, etc. are encouraged to apply!
Qualifications
WHAT YOU HAVE
Required:
- High school diploma and two years of experience in with adults with severe and persistent mental illness
- At least 21 years of age
- Educated in recovery principles. Formal training in a state-approved peer support program preferred.
- Obtain an maintain CPSSS within first 6 months of employment.
$34k-40k yearly est. 17d ago
Bilingual Patient Support Specialist
Clinica 4.0
Denver, CO jobs
At Clinica Family Health & Wellness, we're not just answering phones in a call center environment - we're creating outstanding patient experiences. As one of our Patient SupportSpecialists, you'll be the trusted guide for our patients, helping them navigate questions and solve problems with a smile. We'll give you the tools and support you need to grow your career.
Potential Career Path:
We've had team members move into the following roles from this position:
* Trainer
* Lead
* Manager
* Clinical Roles
Job Profile:
* Are you a caring listener to take action steps to solve patient's issues?
* Have you made a real difference in a patient's life?
* Do you have experience managing multiple systems and resources simultaneously with a patient on the line?
* Do you have experience where you respond effectively and calmly in emergencies?
* Are you bilingual in English and Spanish?
What You Get to Do:
* You are the first point of contact for our patients, providing friendly and efficient support.
* You're an expert in our services and help patients with a wide range of questions, such as scheduling and rescheduling appointments, provider information, locations and program information.
* You will help answer billing questions and act as a personal guide to navigate our programs.
* You will collaborate with your team and other departments to find the best solutions for our patients.
* You will turn a patients' frustration into a moment of ease.
Compensation: Approximately $22.05 - $27.93. All individual pay rates are calculated based on the candidate's experience and internal equity.
What We Need for this Job:
* Bilingual in English and Spanish.
* High School Diploma or GED.
* Strong attention to detail.
* You will need to attend a three-to-four-week training that is 40 hours a week.
Ready to make a difference? Apply now and tell us what makes you a customer service star!
What We Offer:
* Comprehensive Benefits:
* Medical
* Dental
* Vision
* FSA/HSA
* Life and Disability
* Accident/Hospital Plans
* Retirement with Employer Contributions
* Vacation, sick, and extended illness time off options
* Open communication with leadership and mission-focused engagement
* Training and growth opportunities with a supportive team invested in your success
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
$22.1-27.9 hourly 7d ago
Patient Support Specialist (PSS) - PRN (as needed)
Guttenberg Municipal Hospital 3.6
Guttenberg, IA jobs
Join Guttenberg Municipal Hospital & Clinics as a PRN Patient SupportSpecialist, where every day brings new opportunities to make a difference in patients' lives. This exciting position caters to recent graduates seeking flexible schedules while working onsite in beautiful Guttenberg, Iowa. You'll have the chance to develop your skills in a dynamic healthcare environment, engage with diverse patient populations, and contribute to innovative solutions in patient care. With competitive pay ranging from $15.91 to $23.87 per hour, this role offers valuable experience that can set the foundation for a rewarding career in healthcare. Your passion for customer-centric service and problem-solving will thrive here, alongside a forward-thinking team that values excellence and integrity in every interaction.
You will be offered great benefits such as Competitive Salary, IPERS, 457b, and 457b Roth. Be part of a dedicated team that empowers you to grow professionally while making a positive impact in the community.
Guttenberg Municipal Hospital & Clinics: Our Mission
For more than 60 years, Guttenberg Municipal Hospital & Clinics has been a supportive, helpful neighbor in the community we all love. Though we have expanded our services and specialties while upgrading our technology and facilities, you will find we have kept our personalized, family-focused approach to healthcare alive and well. Learn more about our patients and services in our most recent newsletter Keeping You Well.
Your role as a Patient SupportSpecialist
The Patient SupportSpecialist (PSS) at Guttenberg Municipal Hospital & Clinics plays a crucial role in delivering quality care to patients of all ages under the supervision of the Registered/Charge Nurse. This multifaceted position involves assisting patients with activities of daily living and providing essential nursing care within the professional scope of practice. As the first point of contact for hospital patients, the PSS greets, receives, and ensures their needs are met while guiding visitors and vendors effectively.
Additionally, the PSS handles incoming calls, routing them to the appropriate Patient Care Unit or emergency room as necessary. This role also encompasses various clerical tasks related to the admission and registration process of inpatients, outpatients, and ER patients, as well as maintaining organized records and performing cleaning duties to uphold a safe and welcoming environment in patient care areas.
What you need to be successful
To excel as a Patient SupportSpecialist at Guttenberg Municipal Hospital & Clinics, candidates must possess a range of essential skills and qualifications. A current Certified Nursing Assistant Certificate, LPN License, or EMT License is required, alongside maintaining all relevant certifications, including BLS certification. Candidates should demonstrate the ability to read, write, and perform basic math, along with a foundational clinical knowledge base that enables them to deliver quality care effectively.
Strong customer service skills, complemented by organizational and team-building abilities, are crucial for collaborating with colleagues and ensuring seamless interdepartmental communication. Familiarity with medical terminology enhances the PSS's capability to respond appropriately to patient needs. While less than a high school diploma is acceptable, one to two years of healthcare experience is preferred, fostering a solid understanding of the healthcare environment and the nuances involved in patient support.
Knowledge and skills required for the position are:
* Less than a high school diploma; ability to read
* write
* and do basic math
* Must have current Certified Nursing Assistant Certificate
* LPN License or EMT License
* -Must maintain all licenses/ certificates
* -Must obtain/ maintain BLS Certification
* -Must meet all continuing education requirements as mandated by your respective governing board
* -Must have clinical knowledge necessary to competently perform quality care and duties
* including medical terminology skills
* customer service skills
* organizational skills
* team-building skills and interdepartmental communication skills
* -Must meet all required certifications and training as directed by GMHC
* One to two years healthcare experience preferred
Join us!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
Post-offer, pre-employment fit-for-duty assessment required, as well as Influenza vaccination.
$15.9-23.9 hourly 14d ago
Patient Support Specialist (PSS) - PRN (as needed)
Guttenberg Municipal Hospital 3.6
Guttenberg, IA jobs
Job Description
Join Guttenberg Municipal Hospital & Clinics as a PRN Patient SupportSpecialist, where every day brings new opportunities to make a difference in patients' lives. This exciting position caters to recent graduates seeking flexible schedules while working onsite in beautiful Guttenberg, Iowa. You'll have the chance to develop your skills in a dynamic healthcare environment, engage with diverse patient populations, and contribute to innovative solutions in patient care. With competitive pay ranging from $15.91 to $23.87 per hour, this role offers valuable experience that can set the foundation for a rewarding career in healthcare. Your passion for customer-centric service and problem-solving will thrive here, alongside a forward-thinking team that values excellence and integrity in every interaction.
You will be offered great benefits such as Competitive Salary, IPERS, 457b, and 457b Roth. Be part of a dedicated team that empowers you to grow professionally while making a positive impact in the community.
Guttenberg Municipal Hospital & Clinics: Our Mission
For more than 60 years, Guttenberg Municipal Hospital & Clinics has been a supportive, helpful neighbor in the community we all love. Though we have expanded our services and specialties while upgrading our technology and facilities, you will find we have kept our personalized, family-focused approach to healthcare alive and well. Learn more about our patients and services in our most recent newsletter Keeping You Well.
Your role as a Patient SupportSpecialist
The Patient SupportSpecialist (PSS) at Guttenberg Municipal Hospital & Clinics plays a crucial role in delivering quality care to patients of all ages under the supervision of the Registered/Charge Nurse. This multifaceted position involves assisting patients with activities of daily living and providing essential nursing care within the professional scope of practice. As the first point of contact for hospital patients, the PSS greets, receives, and ensures their needs are met while guiding visitors and vendors effectively.
Additionally, the PSS handles incoming calls, routing them to the appropriate Patient Care Unit or emergency room as necessary. This role also encompasses various clerical tasks related to the admission and registration process of inpatients, outpatients, and ER patients, as well as maintaining organized records and performing cleaning duties to uphold a safe and welcoming environment in patient care areas.
What you need to be successful
To excel as a Patient SupportSpecialist at Guttenberg Municipal Hospital & Clinics, candidates must possess a range of essential skills and qualifications. A current Certified Nursing Assistant Certificate, LPN License, or EMT License is required, alongside maintaining all relevant certifications, including BLS certification. Candidates should demonstrate the ability to read, write, and perform basic math, along with a foundational clinical knowledge base that enables them to deliver quality care effectively.
Strong customer service skills, complemented by organizational and team-building abilities, are crucial for collaborating with colleagues and ensuring seamless interdepartmental communication. Familiarity with medical terminology enhances the PSS's capability to respond appropriately to patient needs. While less than a high school diploma is acceptable, one to two years of healthcare experience is preferred, fostering a solid understanding of the healthcare environment and the nuances involved in patient support.
Knowledge and skills required for the position are:
Less than a high school diploma; ability to read
write
and do basic math
Must have current Certified Nursing Assistant Certificate
LPN License or EMT License
-Must maintain all licenses/ certificates
-Must obtain/ maintain BLS Certification
-Must meet all continuing education requirements as mandated by your respective governing board
-Must have clinical knowledge necessary to competently perform quality care and duties
including medical terminology skills
customer service skills
organizational skills
team-building skills and interdepartmental communication skills
-Must meet all required certifications and training as directed by GMHC
One to two years healthcare experience preferred
Join us!
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
Post-offer, pre-employment fit-for-duty assessment required, as well as Influenza vaccination.
$15.9-23.9 hourly 14d ago
Peer Support Specialist (1868)
Centerpointe 3.7
Lincoln, NE jobs
THE JOB Peer SupportSpecialist for our Lincoln Adult Integrated Care Team program. They will serve as a member of the overall outpatient program and who has experience as a recipient of behavioral health services. They offer insight as an expert in the recovery process, symptom management, and participant choice. They will model appropriate skills and behaviors and work in collaboration with the clinical team.
ABOUT CENTERPOINTE
For more than 52 years, CenterPointe has been a leader in providing holistic, person-centered care for individuals facing mental health and substance use challenges. Guided by our mission to help people get better, sooner, for longer, we have expanded our services to meet the evolving needs of our community while incorporating the latest research in integrated care and recovery.
Today, CenterPointe offers more than 40 programs across Lincoln and Omaha, including therapy and outpatient services, primary and psychiatric care, residential treatment, crisis response, street outreach, and housing support. We are proud to provide comprehensive, wraparound services grounded in a biopsychosocial model of care, with a strong focus on strength-based and data-driven practices.
With campuses in Lincoln (Campus for Health and WellBeing) and Omaha (Campus For Hope), our team supports individuals of all ages and backgrounds through a continuum of care.
At CenterPointe, we strive to "Be the Best" for the individuals we serve, our communities, and our team. Join us in building a healthier, more hopeful future.
WHAT WE HAVE FOR YOU
- A culture focused on work-life balance, personal and professional growth, inclusion, and engagement
- Limitless opportunities for professional training, growth & development, and career advancement including Professional Development Leave, internal and external trainings, and job enhancement opportunities
- Flexible scheduling options and generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 9 annual holidays (plus a day off for your birthday every year!)
- Competitive pay and excellent benefits, including:
- Affordable Health, Dental, & Vision insurance
- Free Group Life Insurance, AD&D and LTD policies for all full-time employees
- 403(b) retirement plan with employer contribution
- Discounted memberships with Genesis Health Clubs
CenterPointe is a proud EEO Employer; candidates of diverse backgrounds, ages, lifestyles, etc. are encouraged to apply!
Qualifications
WHAT YOU HAVE
Required:
- High school diploma and two years of experience in with adults with severe and persistent mental illness
- At least 21 years of age
- Educated in recovery principles. Formal training in a state-approved peer support program preferred.
- Certified Peer SupportSpecialist with the State of Nebraska
$34k-40k yearly est. 17d ago
Peer Support Specialist - Youth & Adult Behavioral Health- Pueblo
Rocky Mountain Human Services 3.9
Pueblo, CO jobs
Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization serving children with developmental delays and disabilities, adults with cognitive and intellectual disabilities, and veterans in need of employment assistance or who are homeless.
RMHS provides great benefits such as:
Employer paid medical, dental, and vision benefits
Generous paid time off such as vacation, sick, personal, and holidays
Life and disability insurance
Tuition reimbursement (full-time employees only)
Mileage reimbursement
403(B) with company match
Employee assistance program
General Description
The Peer SupportSpecialist provides peer support services alongside the Clinical Care Management Team by assisting clients with their stabilization and recovery. Peer SupportSpecialists work individually with clients to help with skill building, goal development, advocacy, information, and encouragement while those clients transition into the community from intensive behavioral health treatment settings. Active client contact is a primary objective of this position. The peer will provide support services to persons with behavioral health and substance use disorders as they transition into their home community and engage in treatment services that help to stabilize their condition. Working collaboratively with the treatment team for each client, to include the Clinical Care Managers, Community Mental health Centers and Primary Care Provider, the Peer SupportSpecialist assists clients across all stages of the recovery process including transitioning back to their home communities.
Essential Duties
Peer Support Services
Meet with identified clients to provide a calm and reassuring presence and begin working with clients on their goals for transition to their home community.
Travel to various treatment and community settings to meet members for initial and ongoing peer support.
Respond to requests from staff for peer support for a client, including timely outreach to the client, and follow-up with the staff on the outcome of the request.
Attend regular team meetings to discuss client cases and provide feedback to the team.
Attend and participate in regular supervision
Build relationships with clients using peer specialist and other training (e.g. Wellness Recovery Action Plan (WRAP); supporting clients as needed to promote recovery presenting personal recovery experiences in a positive and therapeutic manner, without glorifying problem experiences.
Works with a team and individually to provide necessary support to clients and assist them in the development of problem solving, decision making, and realistic goal setting. Support includes advocacy, education, and mentoring, as needed.
Present educational programs to providers or clients as needed.
Documentation
Ensure that client contact is documented in a timely manner as required by the contract.
Complete paperwork as required by the Community Transitions programs.
Write and submit reports, as needed in a timely manner.
Qualifications
Knowledge, Skills and Abilities
The Peer Specialist must model recovery-oriented behaviors, encourage client engagement, seek opportunities to coach social skills, foster optimism, and bolster hope. Additionally, the Peer Specialist will assist in the development of problem-solving skills, constructive negotiation, decision-making skills and realistic goal setting. The vehicle for fostering these skills are built upon the common factors of trust, empathy, and rapport, all the while maintaining appropriate boundaries commensurate with the Peer SupportSpecialist paraprofessional role.
Minimum Qualifications
High School Diploma or equivalent (required).
Personal lived experience with mental health issues and recovery.
2 years experience working in a peer supportspecialist or similar role.
Certificates, Licenses, Registrations: Peer Specialist Training Certificate that includes the Colorado State Core Competencies. Wellness and Recovery Action Plan (WRAP) Training Course. Crisis Prevention Institute (CPI), Mental Health First Aid, CPR/AED and motivational interviewing (required within six months of hire)
Preferred Qualifications
Associates degree or higher in behavioral health field preferred.
Previous experience working in behavioral healthcare.
Bilingual- Spanish
$30k-35k yearly est. 17d ago
Peer Support Specialist
The Well Ne 4.1
Norfolk, NE jobs
Job DescriptionOverview
The Residential Peer SupportSpecialist plays a vital role in supporting residents in our Women's Dual Diagnosis Program, a program that serves Women with a primary substance use disorder and a co-occurring severe and persistent mental illness. This service is highly structured, with integrated treatment to stabilize symptoms and engage clients in a program of maintenance, treatment, rehabilitation, and recovery. The Peer SupportSpecialist uses personal lived experience, trauma-informed care, and peer-based approaches to empower residents in their recovery and daily lives.
Qualifications
Preferred age 21+ with a high school diploma or GED.
Certified Peer SupportSpecialist (CPSS) certification highly recommended; candidates not yet certified must be committed to obtaining certification as soon as possible.
Able to pass initial and random drug screenings.
Knowledge of behavioral health disorders and willingness to expand expertise.
Strong written and verbal communication skills.
Resourceful, confident, and skilled problem solver.
Maintains confidentiality (42 CFR, HIPAA).
Works well independently and as part of a team.
Valid driver's license and insurable under agency policy.
Good stress management and ability to follow directives.
Flexible schedule (evenings, weekends, holidays).
Non-judgmental, caring, and growth-oriented attitude.
Self-motivated, adaptable, and optimistic.
Trauma-informed and culturally competent approach.
Duties and Responsibilities
Training and Certification - Complete and maintain all required certifications (e.g., Medication Aide, First Aid/CPR, Confidentiality, Ethics, Cultural Competency, De-escalation, Trauma-Informed Care, Crisis Management).
Referral Coordination - Partner with the Case Manager to complete referrals, connect with prospective residents, and ensure interim support is provided as needed.
Resident Engagement - Foster a positive, therapeutic, trauma-informed environment; model positive behaviors and coping skills; assist with communication, problem-solving, and recovery strategies.
Treatment Participation - Facilitate resident orientation, promote skill-building and advocacy, provide transportation as needed, participate in treatment team meetings, and assist with discharge or temporary placements.
Clerical Tasks - Answer phones, complete documentation (behavioral observations, incidents, group and progress notes) accurately and promptly.
Peer Support Services - Conduct one-on-one peer sessions, help residents set goals, track progress, and collaborate with treatment teams.
$31k-40k yearly est. 12d ago
Patient Support Specialist
Serenity Mental Health Centers 3.7
Colorado Springs, CO jobs
Employment Type: Full-Time Experience Level: Entry-Mid Level Healthcare Experience: Not Required (Paid Training Provided)
Make a real difference in people's lives - bring your compassion, and we'll provide the clinical training.
Serenity Healthcare is hiring Patient SupportSpecialists to work directly with patients receiving innovative mental health treatment. This role is ideal for individuals from customer service, hospitality, education, or caregiving backgrounds who thrive on helping others feel supported, safe, and understood.
💡 No medical experience required. We provide paid training and national certification.
About the Role
As a Patient SupportSpecialist, you'll support patients throughout their Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a consistent, calming presence and play a key role in each patient's care experience.
What You'll Be Doing
Provide one-on-one support to patients during treatment sessions
Operate and monitor TMS equipment (training provided)
Encourage patients using positive tools such as journaling, goal-setting, and mindfulness
Accurately document sessions and communicate updates with clinical staff
Help create a welcoming, supportive, and respectful clinic environment
Who We're Looking For
We value empathy, reliability, and strong people skills over prior healthcare experience. This role is a great fit if you come from:
Customer service, hospitality, retail, education, or caregiving roles
A people-facing environment where trust and emotional awareness matter
Requirements (Must-Haves)
2+ years of full-time professional experience (any industry)
Clear, professional verbal and written communication skills
High emotional intelligence, patience, and compassion
Dependable, punctual, and open to coaching and feedback
Authorized to work in the U.S.
Ability to pass a background check and drug screening
Why Join Serenity Healthcare?
At Serenity, your work directly helps people take back their lives. We invest in our team and provide real opportunities to grow.
Benefits Include:
90% employer-paid medical, dental, and vision insurance
401(k) retirement plan
10 PTO days (15 after one year) + 10 paid holidays
Advancement and promotion opportunities as we expand
Supportive, mission-driven culture where your work matters
About Serenity Healthcare
Serenity Healthcare is a national mental health provider delivering personalized, evidence-based care for patients who haven't found success with traditional treatments. Using FDA-cleared TMS technology and a whole-person approach, we help individuals heal from depression, anxiety, PTSD, and more.
Serenity Healthcare is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.
$29k-35k yearly est. Auto-Apply 1d ago
Patient Support Specialist
Serenity Mental Health Centers 3.7
Loveland, CO jobs
Employment Type: Full-Time Experience Level: Entry-Mid Level Healthcare Experience: Not Required (Paid Training Provided)
Make a real difference in people's lives - bring your compassion, and we'll provide the clinical training.
Serenity Healthcare is hiring Patient SupportSpecialists to work directly with patients receiving innovative mental health treatment. This role is ideal for individuals from customer service, hospitality, education, or caregiving backgrounds who thrive on helping others feel supported, safe, and understood.
💡 No medical experience required. We provide paid training and national certification.
About the Role
As a Patient SupportSpecialist, you'll support patients throughout their Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a consistent, calming presence and play a key role in each patient's care experience.
What You'll Be Doing
Provide one-on-one support to patients during treatment sessions
Operate and monitor TMS equipment (training provided)
Encourage patients using positive tools such as journaling, goal-setting, and mindfulness
Accurately document sessions and communicate updates with clinical staff
Help create a welcoming, supportive, and respectful clinic environment
Who We're Looking For
We value empathy, reliability, and strong people skills over prior healthcare experience. This role is a great fit if you come from:
Customer service, hospitality, retail, education, or caregiving roles
A people-facing environment where trust and emotional awareness matter
Requirements (Must-Haves)
2+ years of full-time professional experience (any industry)
Clear, professional verbal and written communication skills
High emotional intelligence, patience, and compassion
Dependable, punctual, and open to coaching and feedback
Authorized to work in the U.S.
Ability to pass a background check and drug screening
Why Join Serenity Healthcare?
At Serenity, your work directly helps people take back their lives. We invest in our team and provide real opportunities to grow.
Benefits Include:
90% employer-paid medical, dental, and vision insurance
401(k) retirement plan
10 PTO days (15 after one year) + 10 paid holidays
Advancement and promotion opportunities as we expand
Supportive, mission-driven culture where your work matters
About Serenity Healthcare
Serenity Healthcare is a national mental health provider delivering personalized, evidence-based care for patients who haven't found success with traditional treatments. Using FDA-cleared TMS technology and a whole-person approach, we help individuals heal from depression, anxiety, PTSD, and more.
Serenity Healthcare is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.
$29k-35k yearly est. Auto-Apply 1d ago
Patient Support Specialist
Serenity Mental Health Centers 3.7
Superior, CO jobs
Employment Type: Full-Time Experience Level: Entry-Mid Level Healthcare Experience: Not Required (Paid Training Provided)
Make a real difference in people's lives - bring your compassion, and we'll provide the clinical training.
Serenity Healthcare is hiring Patient SupportSpecialists to work directly with patients receiving innovative mental health treatment. This role is ideal for individuals from customer service, hospitality, education, or caregiving backgrounds who thrive on helping others feel supported, safe, and understood.
💡 No medical experience required. We provide paid training and national certification.
About the Role
As a Patient SupportSpecialist, you'll support patients throughout their Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a consistent, calming presence and play a key role in each patient's care experience.
What You'll Be Doing
Provide one-on-one support to patients during treatment sessions
Operate and monitor TMS equipment (training provided)
Encourage patients using positive tools such as journaling, goal-setting, and mindfulness
Accurately document sessions and communicate updates with clinical staff
Help create a welcoming, supportive, and respectful clinic environment
Who We're Looking For
We value empathy, reliability, and strong people skills over prior healthcare experience. This role is a great fit if you come from:
Customer service, hospitality, retail, education, or caregiving roles
A people-facing environment where trust and emotional awareness matter
Requirements (Must-Haves)
2+ years of full-time professional experience (any industry)
Clear, professional verbal and written communication skills
High emotional intelligence, patience, and compassion
Dependable, punctual, and open to coaching and feedback
Authorized to work in the U.S.
Ability to pass a background check and drug screening
Why Join Serenity Healthcare?
At Serenity, your work directly helps people take back their lives. We invest in our team and provide real opportunities to grow.
Benefits Include:
90% employer-paid medical, dental, and vision insurance
401(k) retirement plan
10 PTO days (15 after one year) + 10 paid holidays
Advancement and promotion opportunities as we expand
Supportive, mission-driven culture where your work matters
About Serenity Healthcare
Serenity Healthcare is a national mental health provider delivering personalized, evidence-based care for patients who haven't found success with traditional treatments. Using FDA-cleared TMS technology and a whole-person approach, we help individuals heal from depression, anxiety, PTSD, and more.
Serenity Healthcare is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.
$29k-35k yearly est. Auto-Apply 1d ago
Patient Support Specialist
Serenity Mental Health Centers 3.7
Denver, CO jobs
Employment Type: Full-Time Experience Level: Entry-Mid Level Healthcare Experience: Not Required (Paid Training Provided)
Make a real difference in people's lives - bring your compassion, and we'll provide the clinical training.
Serenity Healthcare is hiring Patient SupportSpecialists to work directly with patients receiving innovative mental health treatment. This role is ideal for individuals from customer service, hospitality, education, or caregiving backgrounds who thrive on helping others feel supported, safe, and understood.
💡 No medical experience required. We provide paid training and national certification.
About the Role
As a Patient SupportSpecialist, you'll support patients throughout their Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a consistent, calming presence and play a key role in each patient's care experience.
What You'll Be Doing
Provide one-on-one support to patients during treatment sessions
Operate and monitor TMS equipment (training provided)
Encourage patients using positive tools such as journaling, goal-setting, and mindfulness
Accurately document sessions and communicate updates with clinical staff
Help create a welcoming, supportive, and respectful clinic environment
Who We're Looking For
We value empathy, reliability, and strong people skills over prior healthcare experience. This role is a great fit if you come from:
Customer service, hospitality, retail, education, or caregiving roles
A people-facing environment where trust and emotional awareness matter
Requirements (Must-Haves)
2+ years of full-time professional experience (any industry)
Clear, professional verbal and written communication skills
High emotional intelligence, patience, and compassion
Dependable, punctual, and open to coaching and feedback
Authorized to work in the U.S.
Ability to pass a background check and drug screening
Why Join Serenity Healthcare?
At Serenity, your work directly helps people take back their lives. We invest in our team and provide real opportunities to grow.
Benefits Include:
90% employer-paid medical, dental, and vision insurance
401(k) retirement plan
10 PTO days (15 after one year) + 10 paid holidays
Advancement and promotion opportunities as we expand
Supportive, mission-driven culture where your work matters
About Serenity Healthcare
Serenity Healthcare is a national mental health provider delivering personalized, evidence-based care for patients who haven't found success with traditional treatments. Using FDA-cleared TMS technology and a whole-person approach, we help individuals heal from depression, anxiety, PTSD, and more.
Serenity Healthcare is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.
$29k-35k yearly est. Auto-Apply 2d ago
Care Support Specialist I
Allhealth Network 3.8
Littleton, CO jobs
Job Purpose: Assists the assigned work site in performing administrative support tasks and coordinating office practices, including front desk duties. Goals and Objectives: * Provide excellent customer service to both internal and external clients
* Provide timely and clear communication to internal and external customers to ensure accurate scheduling and high level of customer service
* Complete accurate and timely documentation related to customer needs and communication
Duties and Responsibilities:
* Greet clients and visitors in a prompt, courteous manner. Assist client with the check-in process; check the client snapshot for any comments or requests and follow-up with required action steps
* Answer telephone calls, write and/or email messages and provide detailed responses to requests for information and services. Ensure front desk has coverage during critical business hours as directed by supervisor/manager
* Maintain positive and professional working relationships with clients, peers, other agencies, and the general public
* Perform clerical duties to include mail distribution, organizing work area and reception area, name look-up, filing, and announcing client appointments to clinicians
* Maintain a clean and safe working environment that maintains HIPAA compliance
* Order and re-stock literature and other flyers and pamphlets from the marketing department. Keep bulletin boards full of current information for staff and clients
* Complete all required data entry, printing, photocopying, and tracking according to established timelines. Data entry includes, but is not limited to, creating and deleting snapshot comments and scheduling follow up appointments for clinicians. Printing and photocopying includes, but is not limited to, client identification cards.
* Organize and maintain office materials to include notifying supervisor/manager and/or staff responsible for ordering supplies when inventory is low
* Implement updated and new processes in a professional and timely manner
* Communicate issues with process, work flow, client care or any other area that affects the agency, in a professional and timely manner, to direct supervisor/manager to initiate possible improvements
* Compose and type routine correspondence and reports as requested
* Complete all required paperwork accurately, completely, legibly, and within established timeframes
* Notify supervisor/manager of scheduling needs and/or requests in a timely manner in order to ensure adequate office coverage. Contact supervisor/manager by phone to notify of illness or emergency situation that prohibits employee from working scheduled shift. Obtain approval for time off from supervisor/manager
* Follow all AllHealth Network policies and procedures
* Complete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelines
* Perform other duties as required within the scope of the position and the experience, education and ability of the employee
Key Technical Skills and Knowledge:
A. Education: High school diploma or equivalent, with specific training in business / secretarial sciences
B. Experience: Minimum of one year of office experience. Data entry and word processing knowledge is required.
C. Skills: Typing at 50 wpm, 10-key calculators by touch, and filing. Familiarity with multiple-line telephone systems, voicemail, copiers and fax machines. Computer literacy required.
D. Other: Ability to lift equipment and supplies up to 15 lbs.
Compensation:
$19 - $20 per hour
The Perks & Benefits You Deserve:
First, you would be joining one of Denver's Top Places to Work! We are honored to receive this amazing award, and we know it is recognition from our engaged staff who believe they are taken care of, listened to, and believe they are part of something bigger.
Our facility is approved by the Colorado Health Service Corps (CHSC), and we offer our employees the opportunity to participate in our Loan Repayment Program. Additionally, we provide a comprehensive compensation and benefits package which includes:
* Positive, collaborative team culture
* Competitive compensation structure
* Medical Insurance, Dental Insurance, Basic Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Accounts
* Retirement Savings 401k, company match up to 50% of the first 6% contributed
* Relocation Assistance/Sign-On Bonus
* Please keep in mind that while sign-on bonuses may be advertised, AllHealth Network maintains a policy of not offering these bonuses to current internal employees. We appreciate your understanding and continued commitment to our team
* Excellent Paid Time Off & Paid Holidays Off
* Additional Benefits
Ready to make a lasting impact? Apply today and become a vital part of the most impactful growth and recovery provider serving the communities who need us most
$19-20 hourly 7d ago
Support Specialist
Avera Health 4.6
Support specialist job at Avera Health
Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: is listed below. Actual pay rate dependent upon experience. $18.00 - $23.25 Highlights You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Accountable for performing a variety of clerical tasks, providing support to leadership, staff, patients and/or clients to ensure efficient operation of the department.
What you will do
* Responsible for a variety of clerical tasks including but not limited to scheduling, filing, generating and/or presenting data, message response and project support.
* Ensure and maintain organization of documents, processes and other materials.
* Answer and address phone calls and other messages, routing appropriately if needed.
* Clear collaboration with leader and staff to support efficient operations.
* Support and maintain a professional business atmosphere within work areas assigned.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
Required Education, License/Certification, or Work Experience:
* High School or GED Equivalent
Preferred Education, License/Certification, or Work Experience:
* Associate's
* 1-3 years Office support or administrative work.
Expectations and Standards
* Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
* Promote Avera's values of compassion, hospitality, and stewardship.
* Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
* Maintain confidentiality.
* Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
* Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
* PTO available day 1 for eligible hires.
* Up to 5% employer matching contribution for retirement
* Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ****************.