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  • Truck Driver Regional CDL Class A

    Ryder System 4.4company rating

    Columbus, OH job

    Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us at Ryder in Columbus, OH For more Details Call Lori or Text "Columbus" to ************ See and Hear from a Ryder Employee who Drives for Us: ************************************* You might be wondering what your paycheck will look like. $1800+ per week - And it gets better Driver Positions Pay Weekly Solo Miles Pay: $0.57 per Mile with 2000+ Miles per Week Solo Stops Pay: $23.00 per Stop with 12 - 15 Stops per Week Per Diem Pay: $52.00 per night with 4 - 5 nights per Week Safety Bonus: Pays You Up to $1250 per year Sign On Bonus: Pays you $4000 Paid out $2000 at 30 days $2000 at 90 days Paid Training Schedule: Sunday - Friday Dispatch Time: AM Sunday Evening Load Pickup Apply Here with Ryder Today For more Details Call Lori or Text "Columbus" to************ Stop applying to companies that don't have your best interest in mind. At Ryder, we promise transparency and want you to have the actual pay and route details upfront making your decision to join our team easy. Deliver SOLO To: All States East of the Mississippi River Route: Regional Tractor Type: 2023/2024 Automatic Sleepers; Refrigerators, Invertors, Microwave and Tri-pac & Outward Facing Cameras Trailer Type: Dry Van,48' & 53' Freight: Heavy Touch/Driver Assist - Garage Doors Trucks are 36 months or newer, include 24/7 Roadside Maintenance and Company Drivers fuel up the trucks at over 800 Maintenance Facilities Nationwide. We have all the benefits other carriers do without the wait: UNIFORMS, CELL PHONE AND BOOT ALLOWANCE PROVIDED Paid Personal Time Off Starts at Day 1 - 80 hours accrued in First Year DO NOT LOSE Paid Personal Time Policy - We encourage you to use Vacation Time earned. If you decide not to use it - we pay you the remaining balance at your hourly pay rate. Medical, Dental, Vision Start at 30 Days We love our Ryder babies and offer 12 weeks of PAID Maternity Leave for qualifying employees (eligibility requirements, including work tenure, apply) Immediate 401k rollover and contributions with company match at one year Quality Employee Discounts that actually save you Money on Tools, Cars, Hotels Worldwide, Electronics/Appliances, Cell Phones, Travel and more Ryder Drivers are the Captain of the Ship - OUR DRIVERS make decisions to keep yourself and others safe and we protect your job when you do Click here to see all Ryder Driving Opportunities:*************************** For more Details Call Lori or Text "Columbus" to************ We will buy your truck if you're looking to switch from Owner Operator to a Company Employee Driver, we will help make the switch even easier. We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday Let Ryder pay you more and Refer a Driver. We pay Unlimited Bonuses for Hired Drivers. EEO/AA/Female/Minority/Disabled/Veteran Requirements Minimum 21 years of age Pass a Ryder Drug Test Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years Pass a DOT physical Pass a Ryder road test Provide appropriate CDL and endorsements for the position Must have Class A verifiable experience in a tractor trailer or comparable vehicle: 9 months experience within the past 3 years, OR 2 years' experience within the last 5 years, OR 5 years' experience within the last 10 years Ability to follow written and/or oral instructions Ability to read, interpret and apply laws, rules, regulations policies and/or procedures Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Responsibilities Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines Detecting and eliminating or minimizing safety hazards Maintaining accurate records and logs Loading/Unloading freight or assisting in the loading/unloading of freight if required by customer Performs other duties as assigned Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Posted Date 2 weeks ago (12/17/2025 3:30 PM) Requisition ID 2025-193092 Primary State/Province OH Primary City COLUMBUS Location (Posting Location) : Postal Code 43228 Category Drivers Regional/OTR Solo Employment Type Regular-Full time Travel Requirements Driver Position Code 1000998
    $1.8k weekly 4d ago
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  • Truck Driver CDL Class A Regional

    Ryder System 4.4company rating

    Columbus, OH job

    Immediate opening for a SOLO Class A CDL Truck Driver and we want the right Trucker to join us at Ryder in Columbus, OH For more Details Call Lori or Text "Columbus" to************ See and Hear from a Ryder Employee who Drives for Us: ************************************* You might be wondering what your paycheck will look like. $1800+ per week - And it gets better Driver Positions Pay Weekly Solo Miles Pay: $0.57 per Mile with 2000+ Miles per Week Solo Stops Pay: $23.00 per Stop with 12 - 15 Stops per Week Per Diem Pay: $52.00 per night with 4 - 5 nights per Week Safety Bonus: Pays You Up to $1250 per year Sign On Bonus: Pays you $4000 Paid out $2000 at 30 days $2000 at 90 days Paid Training Schedule: Sunday - Friday Dispatch Time: AM Sunday Evening Load Pickup Apply Here with Ryder Today For more Details Call Lori or Text "Columbus" to************ Stop applying to companies that don't have your best interest in mind. At Ryder, we promise transparency and want you to have the actual pay and route details upfront making your decision to join our team easy. Deliver SOLO To: All States East of the Mississippi River Route: Regional Tractor Type: 2023/2024 Automatic Sleepers; Refrigerators, Invertors, Microwave and Tri-pac & Outward Facing Cameras Trailer Type: Dry Van,48' & 53' Freight: Heavy Touch/Driver Assist - Garage Doors Trucks are 36 months or newer, include 24/7 Roadside Maintenance and Company Drivers fuel up the trucks at over 800 Maintenance Facilities Nationwide. We have all the benefits other carriers do without the wait: UNIFORMS, CELL PHONE AND BOOT ALLOWANCE PROVIDED Paid Personal Time Off Starts at Day 1 - 80 hours accrued in First Year DO NOT LOSE Paid Personal Time Policy - We encourage you to use Vacation Time earned. If you decide not to use it - we pay you the remaining balance at your hourly pay rate. Medical, Dental, Vision Start at 30 Days We love our Ryder babies and offer 12 weeks of PAID Maternity Leave for qualifying employees (eligibility requirements, including work tenure, apply) Immediate 401k rollover and contributions with company match at one year Quality Employee Discounts that actually save you Money on Tools, Cars, Hotels Worldwide, Electronics/Appliances, Cell Phones, Travel and more Ryder Drivers are the Captain of the Ship - OUR DRIVERS make decisions to keep yourself and others safe and we protect your job when you do Click here to see all Ryder Driving Opportunities:*************************** For more Details Call Lori or Text "Columbus" to************ We will buy your truck if you're looking to switch from Owner Operator to a Company Employee Driver, we will help make the switch even easier. We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday Let Ryder pay you more and Refer a Driver. We pay Unlimited Bonuses for Hired Drivers. EEO/AA/Female/Minority/Disabled/Veteran Requirements Minimum 21 years of age Pass a Ryder Drug Test Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years Pass a DOT physical Pass a Ryder road test Provide appropriate CDL and endorsements for the position Must have Class A verifiable experience in a tractor trailer or comparable vehicle: 9 months experience within the past 3 years, OR 2 years' experience within the last 5 years, OR 5 years' experience within the last 10 years Ability to follow written and/or oral instructions Ability to read, interpret and apply laws, rules, regulations policies and/or procedures Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Responsibilities Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines Detecting and eliminating or minimizing safety hazards Maintaining accurate records and logs Loading/Unloading freight or assisting in the loading/unloading of freight if required by customer Performs other duties as assigned Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Posted Date 4 months ago (9/2/2025 4:49 PM) Requisition ID 2025-187347 Primary State/Province OH Primary City COLUMBUS Location (Posting Location) : Postal Code 43228 Category Drivers Regional/OTR Solo Employment Type Regular-Full time Travel Requirements Driver Position Code 1000998
    $1.8k weekly 5d ago
  • Customs Brokerage Rep. II Thurs-Mon Midnight - 8:30am EST Remote **Must be within a commutable distance**

    United Parcel Service 4.6company rating

    Remote or Romulus, MI job

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities: Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. Prepare Customs entries and follow-up with the clearance process on all entries prepared. Communicate documentation discrepancies to client and supervisor. Coordinate freight delivery to designated locations. Resolve finance and accounting reconciliation exchange issues. Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establish and maintain client relationships. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. Qualifications: High school diploma, GED, or International equivalent Basic knowledge of customs operations, laws and regulations, and other government departments Basic computer skills Basic understanding of HS system Grade 06 Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $36k-46k yearly est. 60d+ ago
  • Customer Success Account Manager - Signature - Kenosha, WI

    UPS 4.6company rating

    Remote or Elm Grove, WI job

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** The Signature Customer Success Account Manager (CSM) will manage a high volume of smaller customers. The Signature CSM will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature CSM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature CSM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. _Sales territory coverage description: Burlington, Elkhorn, Lake Geneva, Racine, Kenosha and Pleasant Prairie._ **Key Responsibilities:** + Issue Management + Serve as the primary point of contact and advocate for assigned accounts + Handle routine customer inquiries with standardized solutions while escalating complex issues as needed + Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. + Value Creation / Proposals + Proactively engages existing customers to enhance value and prevent churn + Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas + Identify low touch upsell opportunities and guide customer to resources for additional value + Develop strategies for upselling / cross-selling opportunities to drive account growth + Drive product adoption and educate customers and products and services + Territory Management + Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability + Monitor customer health metrics to measure satisfaction and to prevent churn + Feedback Collection + Update UPS DRIVE with retention data, planning next steps for churn prevention / growth **Qualifications:** + 0-4 years in customer success, support, or related customer-facing roles + SMB account management experience + Can manage multiple customer engagements through strong organizational skills + Data driven mindset + Excellent written communication skills + Must currently reside in the same geographic location as the job or be willing to relocate promptly - Required **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $81k-110k yearly est. 20d ago
  • Seasonal Key Holders

    UPS 4.6company rating

    Columbus, OH job

    As one of the fastest growing entities of 1-800-Flowers, we at Cheryl's Cookies Retail Locations pride ourselves not only on our ability to serve, please, and retain our customer base by providing first class, face to face customer service, but also by developing great working relationships with our fellow associates, loyal customer base, and corporate employees. Here at Cheryl's Cookies customers get to know us by name, fellow associates become fast friends, and the managers are here to help and support your goals. Correct and in-detail training is priority. Consistent check-ins and on the spot coaching create a low stress, high functioning environment for our associates to learn and thrive in. This position is your 1 st steppingstone to our inner circle of Retail Management. Join our Team and Welcome to the Cheryl's Family. Never was going to work such a sweet experience. Position Responsibilities- Greeting & interacting with all types of customers Showcasing our amazing products & teaching our visitors how to shop our store by leading them through the buying process Asking open-ended questions while conversing with the customers so you can learn what their needs are Making the shopping experience memorable by providing correct, helpful, and instant knowledge of our product Going above and beyond the service expectations of the customers during every interaction Helping the customers add to their gifts or take-home purchases by using suggestive selling techniques Thanking the customer for their purchase no matter how small Taking orders correctly & completely in person & over the phone, including Large Client Orders. Leading your team in the absence of managers which includes: running the shift, delegating duties, & preparing the store for the next shift. Cash handling, counting down, and balancing the cash drawers at close &/or open. Taking care of customer issues and troubleshooting issues on the spot.
    $28k-34k yearly est. 16h ago
  • Customer Success Supervisor - Signature (Springfield, MO)

    UPS 4.6company rating

    Remote or Minnesota job

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The Signature Customer Success Manager (CSM) will manage a high volume of smaller customers. The Signature CSM will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature CSM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature CSM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities: * Issue Management * Serve as the primary point of contact and advocate for assigned accounts * Handle routine customer inquiries with standardized solutions while escalating complex issues as needed * Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. * Value Creation / Proposals * Proactively engages existing customers to enhance value and prevent churn * Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas * Identify low touch upsell opportunities and guide customer to resources for additional value * Develop strategies for upselling / cross-selling opportunities to drive account growth * Drive product adoption and educate customers and products and services * Territory Management * Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability * Monitor customer health metrics to measure satisfaction and to prevent churn * Feedback Collection * Update UPS DRIVE with retention data, planning next steps for churn prevention / growth Qualifications: * 0-4 years in customer success, support, or related customer-facing roles * SMB account management experience * Can manage multiple customer engagements through strong organizational skills * Data driven mindset * Excellent written communication skills Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $39k-47k yearly est. 9d ago
  • Claim Supervisor - REMOTE

    Ryder System 4.4company rating

    Remote or Denver, CO job

    This position supervises adjusters and directly handles claims within Ryder's self-insured, self-administered liability program. Oversees claim-handling processes performed by a professional staff. Handles complex insurance and contractual coverage issues, and complex and high exposure bodily injury and property damage claims. **Maintain an active inventory of claims, ensuring appropriate follow-up, timely resolution, and adherence to service standards.** **ESSENTIAL FUNCTIONS** Investigates and resolves complex and high exposure claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim handling processes. Supervise outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled properly according to the applicable jurisdictions Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and implements action plans if deficiencies are noted. Monitors staff's workflow to ensure accurate processing of claims, timely establishment of reserves, reviews and logs litigation. Responsible for coaching, education, audits, file reviews and performance appraisals of assigned staff. Assists Claim Manager with other staff as directed Assists in team leadership role when appropriate or if the Claim Manager is not available. Participates with Claim Manager in the selection and management of outside vendors for investigation, cost containment, audit functions, expert witnesses, and litigation management Interacts with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants. Participates in large claim review calls and updates field operations personnel on claim status. Possess a comprehensive understanding of relevant laws and regulations governing Property and Casualty claims in the US, Canada and Puerto Rico. Handles cases in compliance with state statutes. Works directly with various State Departments of Insurance on inquiries and complaints. Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program Reviews reserves and trends on individual cases, and recommends and sets timely and accurate reserves based on documented file developments. Ensures the most appropriate resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned Primary backup for the Claim Manager assisting as directed with claim assignments, reviewing and tracking lawsuits and authorizing use of defense counsel **EDUCATION** Bachelor's degree in business or a related field . **EXPERIENCE** Seven (7) years or more experience in casualty claims, litigation and handling large complex cases 0 to One (1) year experience supervisor experience preferred **SKILLS** . Strong commitment to the principles of customer focus . Requires superior claim technical skills, past experience handling commercial auto claims and a comprehensive understanding of the related coverages . Superior negotiation skills and ability to deal effectively with claimants and attorneys . Effective interpersonal skills and ability to communicate clearly in verbal and written communications **KNOWLEDGE** Demonstrated ability to supervise 2-4 liability claims staff including conducting audits and performance appraisals; intermediate level; preferred. Knowledge of supervisory techniques and interpersonal skills, and the ability to effectively communicate precise directions to staff members; intermediate level; preferred. Comprehensive understanding of relevant laws and regulations governing Property and Casualty claims in the US, Canada & Puerto Rico; advanced level. Demonstrated ability to handle large exposure and complex insurance and contractual coverage exposure claims; advanced level. experience in completing detailed and quality internal reports. Adhering to all reporting requirements.; advanced level. experience in the participation and utilization of mediation and arbitration.; advanced level. **LICENSES** Other Adjusters License, preferred. Appropriate licenses must be obtained within 45 days **Job Category:** Risk Management **Compensation Information** : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: **Pay Type** : Salaried Minimum Pay Range: $100,000.00 Maximum Pay Range: $107,000.00 **Benefits Information** : **For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here (********************************************************************************************************** to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. **Important Note** **:** Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. **Current Employees** **:** If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** ._ \#wd
    $100k-107k yearly Easy Apply 60d+ ago
  • Buildings and Systems Engineering Specialist

    United Parcel Service 4.6company rating

    Columbus, OH job

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position troubleshoots, calibrates, and adjusts plant floor equipment as necessary to maintain optimal performance of plant floor equipment. This position responds to sorts calls and breakdowns and expedites their completion. This position troubleshoots automation software and communication protocols to ensure automated sortation equipment works as designed. This position provides support to maintenance mechanics to resolve breakdown situations. This position assists in solving the daily problems inherent in keeping the conveyors and automated sortation equipment in good working order. This position orders, receives, audits, and puts away conveyor related parts and components. Responsibilities: Responds to internal customers through radio contact. Responds to facility alarms and emergencies. Troubleshoots problems that arise. Performs preventative maintenance on automated sortation equipment. Qualifications: Bachelor's degree or international equivalent in engineering (STEM background) - Preferred Troubleshooting, basic understanding of networks, motor control theory, and operation including basic AC and DC electrical troubleshooting - Preferred Proficiency in Microsoft Office products Ability to read and interpret electrical schematics and elementary diagrams Our compensation reflects the cost of labor across several US geographic markets. The starting pay for this position is $23.00 per hour. For union-represented postings, wage rates and ranges and benefit offerings are governed by applicable collective bargaining agreement provisions. Hired applicants are eligible for weekly pay, extensive training, 401(K), defined-benefit pension plan, medical-dental and vision after waiting and or probation period, $0 healthcare premium, paid vacation, paid sick and family and medical leave time as required by law, paid holidays, discounted employee stock purchase program. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $23 hourly 60d+ ago
  • Lead Payroll Administrator

    United Parcel Service 4.6company rating

    Columbus, OH job

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position performs general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects. He/She performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis. OTHER CRITERIA: This job is a grade 9. Last day to apply for internal applicants is 11:59pm EST on 05/23/2025. Must be currently located in the same geographic location as the job or willing to self-relocate. No Relocation assistance offered. Employer will not sponsor visas for position. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $47k-58k yearly est. 60d+ ago
  • Dock Worker/Forklift Operator - Night Shift 7pm to 5am

    Old Dominion Freight Line 4.8company rating

    Columbus, OH job

    Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. We are looking for a dedicated and detail-oriented individual to join the OD Family as a Dockworker. This role is vital to ensuring the safe, efficient loading and unloading of freight, as well as supporting overall warehouse and material handling operations. The ideal candidate will have a strong work ethic, a commitment to safety, and team driven. As a critical part of our team, you will help uphold our promise of delivering customer freight accurately and on time, contributing to the success of our OD Family culture. Job Summary The dockworker must efficiently load and unload freight, ensuring that the correct items are placed on the right trucks. Safety is paramount, and Dock Workers use equipment like forklifts and manual techniques to handle materials. Proper securing of freight with airbags and cardboard, as well as using straps, is crucial to prevent damage during transport. The dock worker position directly impacts the reliability of deliveries to customers. Primary Responsibilities + Load and unload freight on trailers using a motorized forklift, pallet jack or manually in compliance with state and federal DOT guidelines. Use various loading techniques, such as loading tight or cross loading. + Transport self and/or freight continuously throughout the service center on non-forgiving surfaces. + Utilize Dock Yard Management System to consistently monitor freight shipment locations throughout the service center. + Read and interpret shipping labels. Familiarity with, and in some cases ability to complete the various forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, overage/damage movement reports and exception forms. + Hand load, rewrap or stack freight as necessary. + Insure the quality loading of all trailers. + Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope). + Frequent contact with service center personnel; fast-pace and deadline oriented. + This is not an all-inclusive list of job responsibilities and duties. Employees are expected and must be able to perform all duties and tasks assigned. Job Qualifications Education: + High school degree or equivalent Experience: + Must have working knowledge of safe and efficient lifting and transporting procedures. + Must have working knowledge of procedures surrounding all aspects of freight transportation. + Must have knowledge of different loading techniques such as loading tight and cross loading. + Familiarity with, and in some cases ability, to complete the various forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, overage/damage movement reports and exception forms. + Ability to utilize the dock yard management system permitting consistent monitoring of shipment locations as freight moves through the various terminals. + Must be available for work at all times in order to meet customer pickup and delivery schedules. + Must have the ability to properly operate hand held tablet when needed Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to read, write, and speak English. + (Standing) Must be able to remain standing for a up to 8 Hours/shift, 5-7 days per week on non-forgiving surfaces such as concrete, wood, metal that are sometimes wet and slippery. + (Sitting) Must be able to sit on a forklift up to 8 hours/shift 5 -7 days per week. + (Moving/walking) Must be able to walk up to 8 hours a day on non- forgiving surfaces such as concrete, wood and metal and sometimes on wet and slippery surfaces. + (Bending/Stooping/Kneeling) Must be able to perform frequent squatting to handle, position and secure freight. + (Climbing) Must be able to get onto and off of the forklift many times throughout the day, must be able to climb about and move about easily in small spaces to adjust freight. + (Moving Materials). Must be able to load and unload full trailers of freight weighing as much as 500 lbs., with or without a dolly or cart. This could involve for example moving 100lb containers to and from floor level to carts, stacks or platforms over 4 feet high, balancing 300 lb. drums on their rims and rolling them into positions, rolling and lifting tires, or stowing cartons or other merchandise overhead that weigh as much as 100 lbs. each. + (Pushing/Pulling) Must be able to perform frequent pulling and pushing of freight with or without the help of freight pulling equipment up to 100lbs. Must also be able to push and pull forklift blades, forklift gas tanks, deck bars, and other freight related items. + (Hearing/Speaking) Must be able to see parts in and on the forklift mechanical equipment for pre and post inspections. Must be able to hearing the horns of other forklifts and shouted instructions and warnings. + (Reaching) Must be able to frequently reach for freight at waist level and occasionally reach for freight above shoulder height or below waist level. Must be able to reach for forklift controls, pushing deck bars, and placing/strapping airbags/straps/cardboard. Must be able to reach while sweeping work areas clean of debris. + (Lifting) Must be able to frequently lift and handle objects weighing up to 100 lbs. of varying sizes or shapes, using OSHA guidelines and lifting techniques, distances of 1 foot but usually no less than 100 feet. + Must be able to use right, left or both hands to get in and out of forklift, wrapping and unwrapping shrink wrap, securing and unsecuring pallets, using pallet jack or hand truck, using the steering wheel, buttons on lift gates, etc. + Must be able to grip with right, left or both hands to use handles to get in and out of the forklift, holding tablet, using pallet jacks or hand trucks, controlling and pushing the buttons on the forklift, holding the steering wheel, securing straps, cardboard, airbags, etc. + Must be able to pinch fingers on the right, left or both hands to shrink wrap, secure and unsecure straps, utilize clip boards, utilize tablets, etc. + Must be able to use cognitive skills for: + paying attention to surroundings, including cross-dock traffic, forklift inspections, freight, gates, etc. + long-term and short-term memory for inspecting areas, breaking down pallets, carrying products, driving in cross-dock traffic and for safety + logic and reasoning in reading manifests, tablets, reading boxes and order numbers + Auditory and visual processing to inspect forklifts, driving, reading, listening for horns and/or other cross-dock traffic and speaking with other dock workers. Must be able to see and read bills of lading, tablets for yard management systems, and read printed materials. Must be able to see and scan areas of work for debris and defects. + (Other) Must be able to work a variety of times and shifts in order to meet customer pick up and delivery schedules. + Ability to work in extremely hot or cold climates, ability to work in an environment where noise and odors may be present. + Attendance is a requirement Work Environment The work environment described below represents those that an employee would encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job. While performing the duties of the job, the employees will be exposed to various work environments which may include working with or around others while loading and unloading, working in an enclosed vehicle while driving, loading and unloading in an enclosed trailer, exposure to all weather conditions, noise levels that vary from quiet to loud and with lighting conditions that could be extremely bright or low light. This list of duties and responsibilities is not intended to be all inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time. Working Days: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday,Sunday Working Shift: AM / PM Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting. Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive: + Great Health Benefits including a Zero premium medical plan for employee only coverage + Vision & Dental + Short Term & Long Term Disability + Flex Spending Accounts + 401k Retirement plan with company match and additional company annual discretionary match opportunity + Life Insurance + Wellness Program + Tuition Reimbursement for Drivers and Technicians + Training and growth opportunities to build a career + We prioritize our OD family of employees + Ability to advance through our promote from within philosophy + National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here (**************************************** for contact information. Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you've come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We've grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.
    $33k-37k yearly est. 49d ago
  • Warehouse Inventory Supervisor

    Ryder System 4.4company rating

    Etna, OH job

    We are immediately hiring a Warehouse Inventory Supervisor, in Etna, OH at Ryder E-Commerce. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay Type: Exempt / Salary paid Twice Per Month Annual Salary Pay: $65,000/year Schedule: Monday-Friday Hours: 8:00am-4:30pm Inventory experience is preferred Experience with data analysis and discrepancy root cause identification is preferred When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: Medical, Dental, Vision Benefits start at 30 Days 401 (K) Savings Plan with a company match Discounted employee stock purchase options Quality employee discounts that actually save you money on tools, cars, appliances, travel and more All major holidays paid and Paid time off within your first year Up to 12 weeks paid maternity leave Apply Here With Ryder Today We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day! Click here to see all Opportunities at Ryder: ************************* EEO/AA/Female/Minority/Disabled/Veteran Summary The Supervisor Inventory reports to the Senior Logistics Manager and has overall responsibility for tracking incoming and finished goods materials, packaging supplies, etc. required in the warehousing and distribution of customer products. Provides accounting support regarding inventory issues. Reporting to this position are cycle counters and a clerk. The position requires direct involvement with daily operations and future projects to assure activities support facility goals and objectives. Essential Functions Support the facility Key Performance Indicators (KPI) consistently meet / exceed established goals, including but not limited to Good Manufacturing Practices (GMP), safety, quality, productivity, sanitation, and maintenance. Maintain daily reports that are established to measure daily, weekly and monthly KPI's. Develop and maintain inventory control systems that meet ongoing and future facility needs Develop and manage the facility cycle count program and the inventory recoup/repack/return/recycle program. Provide floor support to Operations Supervisors and hourly associates regarding inventory issues and office support to the I/O Coordinators and receiving/shipping office personnel. Facilitates and executes the hold process for local site Track day-to-day facility inventory costs as they affect facility KPI's and effectively communicate results to appropriate team members Ensure daily communications and shift meetings provide the necessary information for employees to do their jobs consistently well while making them feel a real part of the team Additional Responsibilities Performs other duties as assigned. Promotes positive customer relationships. Skills and Abilities Ability to prioritize and organize work, along with strong follow-up, analytical, problem solving and sound decision making skills. Ability to effectively communicate in both verbal and written forms with customers, employees, peers and management. Ability to work self-directed with minimal supervision. Ability to work independently and as member of a team. Ability to manage individual performance and employee relations. Flexibility to operate and self-driven to excel in a fast-paced environment. Capable of multi-tasking, highly organized, with excellent time management skills Detail oriented with excellent follow-up practices Intermediate computer skills required Exposure to Lean principles, systems and tools beginner preferred Knowledge of Warehouse Management Systems (WMS) intermediate preferred Knowledge of OSHA required intermediate preferred DOT and Hazmat knowledge may be required based on the account intermediate preferred APICS certified intermediate preferred Qualifications H.S. diploma/GED required Bachelor's degree preferred logistics, supply chain, or related field Two (2) years or more in manufacturing/production/distribution inventory required Two (2) years or more supervisory experience required Two (2) years or more PC Inventory and accounting skills required Two (2) years or more in problem solving skills experience, use of formal Root Cause Countermeasure Systems preferred Intermediate computer skills required Exposure to Lean principles, systems and tools beginner preferred Knowledge of Warehouse Management Systems (WMS) intermediate preferred Knowledge of OSHA required intermediate preferred DOT and Hazmat knowledge may be required based on the account intermediate preferred APICS certified intermediate preferred Job Category Inventory Control Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $65,000 Maximum Pay Range: $65,000 Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************** Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here.
    $65k yearly Auto-Apply 37d ago
  • Customer Success Account Manager - Signature - Sheboygan, WI

    UPS 4.6company rating

    Remote or Elm Grove, WI job

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** The Signature Customer Success Manager (CSM) will manage a high volume of smaller customers. The Signature CSM will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature CSM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature CSM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. **Key Responsibilities:** + Issue Management + Serve as the primary point of contact and advocate for assigned accounts + Handle routine customer inquiries with standardized solutions while escalating complex issues as needed + Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. + Value Creation / Proposals + Proactively engages existing customers to enhance value and prevent churn + Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas + Identify low touch upsell opportunities and guide customer to resources for additional value + Develop strategies for upselling / cross-selling opportunities to drive account growth + Drive product adoption and educate customers and products and services + Territory Management + Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability + Monitor customer health metrics to measure satisfaction and to prevent churn + Feedback Collection + Update UPS DRIVE with retention data, planning next steps for churn prevention / growth **Qualifications:** + 0-4 years in customer success, support, or related customer-facing roles + SMB account management experience + Can manage multiple customer engagements through strong organizational skills + Data driven mindset + Excellent written communication skills **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $81k-110k yearly est. 8d ago
  • Claim Supervisor - REMOTE

    Ryder System Inc. 4.4company rating

    Remote or Phoenix, AZ job

    This position supervises adjusters and directly handles claims within Ryder's self-insured, self-administered liability program. Oversees claim-handling processes performed by a professional staff. Handles complex insurance and contractual coverage issues, and complex and high exposure bodily injury and property damage claims. Maintain an active inventory of claims, ensuring appropriate follow-up, timely resolution, and adherence to service standards. ESSENTIAL FUNCTIONS Investigates and resolves complex and high exposure claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim handling processes. Supervise outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled properly according to the applicable jurisdictions Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and implements action plans if deficiencies are noted. Monitors staff's workflow to ensure accurate processing of claims, timely establishment of reserves, reviews and logs litigation. Responsible for coaching, education, audits, file reviews and performance appraisals of assigned staff. Assists Claim Manager with other staff as directed Assists in team leadership role when appropriate or if the Claim Manager is not available. Participates with Claim Manager in the selection and management of outside vendors for investigation, cost containment, audit functions, expert witnesses, and litigation management Interacts with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants. Participates in large claim review calls and updates field operations personnel on claim status. Possess a comprehensive understanding of relevant laws and regulations governing Property and Casualty claims in the US, Canada and Puerto Rico. Handles cases in compliance with state statutes. Works directly with various State Departments of Insurance on inquiries and complaints. Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program Reviews reserves and trends on individual cases, and recommends and sets timely and accurate reserves based on documented file developments. Ensures the most appropriate resolution of all claims is reached, and that a high level of customer service is attained ADDITIONAL RESPONSIBILITIES Performs other duties as assigned Primary backup for the Claim Manager assisting as directed with claim assignments, reviewing and tracking lawsuits and authorizing use of defense counsel EDUCATION Bachelor's degree in business or a related field . EXPERIENCE Seven (7) years or more experience in casualty claims, litigation and handling large complex cases 0 to One (1) year experience supervisor experience preferred SKILLS . Strong commitment to the principles of customer focus . Requires superior claim technical skills, past experience handling commercial auto claims and a comprehensive understanding of the related coverages . Superior negotiation skills and ability to deal effectively with claimants and attorneys . Effective interpersonal skills and ability to communicate clearly in verbal and written communications KNOWLEDGE Demonstrated ability to supervise 2-4 liability claims staff including conducting audits and performance appraisals; intermediate level; preferred. Knowledge of supervisory techniques and interpersonal skills, and the ability to effectively communicate precise directions to staff members; intermediate level; preferred. Comprehensive understanding of relevant laws and regulations governing Property and Casualty claims in the US, Canada & Puerto Rico; advanced level. Demonstrated ability to handle large exposure and complex insurance and contractual coverage exposure claims; advanced level. experience in completing detailed and quality internal reports. Adhering to all reporting requirements.; advanced level. experience in the participation and utilization of mediation and arbitration.; advanced level. LICENSES Other Adjusters License, preferred. Appropriate licenses must be obtained within 45 days Job Category: Risk Management Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $100,000.00 Maximum Pay Range: $107,000.00 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here (********************************************************************************************************** to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees : If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** ._ \#wd
    $100k-107k yearly Auto-Apply 13d ago
  • Dock Worker/Forklift Operator - Night Shift 7pm to 5am

    Old Dominion Freight Line 4.8company rating

    Columbus, OH job

    Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. We take pride in being the best in the industry, and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider. We are looking for a dedicated and detail-oriented individual to join the OD Family as a Dockworker. This role is vital to ensuring the safe, efficient loading and unloading of freight, as well as supporting overall warehouse and material handling operations. The ideal candidate will have a strong work ethic, a commitment to safety, and team driven. As a critical part of our team, you will help uphold our promise of delivering customer freight accurately and on time, contributing to the success of our OD Family culture. Job Summary The dockworker must efficiently load and unload freight, ensuring that the correct items are placed on the right trucks. Safety is paramount, and Dock Workers use equipment like forklifts and manual techniques to handle materials. Proper securing of freight with airbags and cardboard, as well as using straps, is crucial to prevent damage during transport. The dock worker position directly impacts the reliability of deliveries to customers. Primary Responsibilities Load and unload freight on trailers using a motorized forklift, pallet jack or manually in compliance with state and federal DOT guidelines. Use various loading techniques, such as loading tight or cross loading. Transport self and/or freight continuously throughout the service center on non-forgiving surfaces. Utilize Dock Yard Management System to consistently monitor freight shipment locations throughout the service center. Read and interpret shipping labels. Familiarity with, and in some cases ability to complete the various forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, overage/damage movement reports and exception forms. Hand load, rewrap or stack freight as necessary. Insure the quality loading of all trailers. Secure freight inside trailers using appropriate tools and supplies (e.g. pallets, straps, rope). Frequent contact with service center personnel; fast-pace and deadline oriented. This is not an all-inclusive list of job responsibilities and duties. Employees are expected and must be able to perform all duties and tasks assigned. Job Qualifications Education: High school degree or equivalent Experience: Must have working knowledge of safe and efficient lifting and transporting procedures. Must have working knowledge of procedures surrounding all aspects of freight transportation. Must have knowledge of different loading techniques such as loading tight and cross loading. Familiarity with, and in some cases ability, to complete the various forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, overage/damage movement reports and exception forms. Ability to utilize the dock yard management system permitting consistent monitoring of shipment locations as freight moves through the various terminals. Must be available for work at all times in order to meet customer pickup and delivery schedules. Must have the ability to properly operate hand held tablet when needed Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to read, write, and speak English. (Standing) Must be able to remain standing for a up to 8 Hours/shift, 5-7 days per week on non-forgiving surfaces such as concrete, wood, metal that are sometimes wet and slippery. (Sitting) Must be able to sit on a forklift up to 8 hours/shift 5 -7 days per week. (Moving/walking) Must be able to walk up to 8 hours a day on non- forgiving surfaces such as concrete, wood and metal and sometimes on wet and slippery surfaces. (Bending/Stooping/Kneeling) Must be able to perform frequent squatting to handle, position and secure freight. (Climbing) Must be able to get onto and off of the forklift many times throughout the day, must be able to climb about and move about easily in small spaces to adjust freight. (Moving Materials). Must be able to load and unload full trailers of freight weighing as much as 500 lbs., with or without a dolly or cart. This could involve for example moving 100lb containers to and from floor level to carts, stacks or platforms over 4 feet high, balancing 300 lb. drums on their rims and rolling them into positions, rolling and lifting tires, or stowing cartons or other merchandise overhead that weigh as much as 100 lbs. each. (Pushing/Pulling) Must be able to perform frequent pulling and pushing of freight with or without the help of freight pulling equipment up to 100lbs. Must also be able to push and pull forklift blades, forklift gas tanks, deck bars, and other freight related items. (Hearing/Speaking) Must be able to see parts in and on the forklift mechanical equipment for pre and post inspections. Must be able to hearing the horns of other forklifts and shouted instructions and warnings. (Reaching) Must be able to frequently reach for freight at waist level and occasionally reach for freight above shoulder height or below waist level. Must be able to reach for forklift controls, pushing deck bars, and placing/strapping airbags/straps/cardboard. Must be able to reach while sweeping work areas clean of debris. (Lifting) Must be able to frequently lift and handle objects weighing up to 100 lbs. of varying sizes or shapes, using OSHA guidelines and lifting techniques, distances of 1 foot but usually no less than 100 feet. Must be able to use right, left or both hands to get in and out of forklift, wrapping and unwrapping shrink wrap, securing and unsecuring pallets, using pallet jack or hand truck, using the steering wheel, buttons on lift gates, etc. Must be able to grip with right, left or both hands to use handles to get in and out of the forklift, holding tablet, using pallet jacks or hand trucks, controlling and pushing the buttons on the forklift, holding the steering wheel, securing straps, cardboard, airbags, etc. Must be able to pinch fingers on the right, left or both hands to shrink wrap, secure and unsecure straps, utilize clip boards, utilize tablets, etc. Must be able to use cognitive skills for: paying attention to surroundings, including cross-dock traffic, forklift inspections, freight, gates, etc. long-term and short-term memory for inspecting areas, breaking down pallets, carrying products, driving in cross-dock traffic and for safety logic and reasoning in reading manifests, tablets, reading boxes and order numbers Auditory and visual processing to inspect forklifts, driving, reading, listening for horns and/or other cross-dock traffic and speaking with other dock workers. Must be able to see and read bills of lading, tablets for yard management systems, and read printed materials. Must be able to see and scan areas of work for debris and defects. (Other) Must be able to work a variety of times and shifts in order to meet customer pick up and delivery schedules. Ability to work in extremely hot or cold climates, ability to work in an environment where noise and odors may be present. Attendance is a requirement Work Environment The work environment described below represents those that an employee would encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the job. While performing the duties of the job, the employees will be exposed to various work environments which may include working with or around others while loading and unloading, working in an enclosed vehicle while driving, loading and unloading in an enclosed trailer, exposure to all weather conditions, noise levels that vary from quiet to loud and with lighting conditions that could be extremely bright or low light. This list of duties and responsibilities is not intended to be all inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time. Working Days: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday,Sunday Working Shift: AM / PM Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting. Join the OD Family Today! As a Full Time member of our Family, you and your family are eligible to receive: Great Health Benefits including a Zero premium medical plan for employee only coverage Vision & Dental Short Term & Long Term Disability Flex Spending Accounts 401k Retirement plan with company match and additional company annual discretionary match opportunity Life Insurance Wellness Program Tuition Reimbursement for Drivers and Technicians Training and growth opportunities to build a career We prioritize our OD family of employees Ability to advance through our promote from within philosophy National Career Opportunities Available at our 260+ service centers Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). If you have questions regarding this posting or require assistance with the application process, please click here for contact information.
    $33k-37k yearly est. Auto-Apply 49d ago
  • Customs Brokerage Rep II - M-F 1pm-10pm CT

    UPS 4.6company rating

    Remote or Minnesota job

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. He/She audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities * Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. * Prepare Customs entries and follow-up with the clearance process on all entries prepared. * Duty and Tax applicability, Section 232 & Section 301. * Communicate documentation discrepancies to client and supervisor. * Coordinate freight delivery to designated locations. * Resolve finance and accounting reconciliation exchange issues. * Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. * Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. * Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. * Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. * Establish and maintain client relationships. * Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. * All other duties assigned. Qualifications * High school diploma, GED, or International equivalent * Basic knowledge of customs operations, laws and regulations, and other government departments * Basic computer skills * Basic understanding of HS system Work from home requirements * Desire to learn, grow and adapt to continuous regulatory changes. * Problem solving, accuracy and attention to details is required. * Positive solution focused, team first attitude. * Strong communication skills - verbal and written is required. * Self-disciplined, self-motivated, and requires little supervision. Requires limited in person/face-to-face contact with co-workers or managers. * Employee's home conditions must be conducive to remote work (discussed in the Equipment and Work Environment guideline. * Proficient at time management. Schedule - Mon - Fri 1:00am- 10:00pm CT (Willing to work Weekends) Must be available for mandatory Overtime Remote - Must be located in area Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $42k-52k yearly est. 1d ago
  • Customer Success Supervisor - Signature (Springfield, MO)

    UPS 4.6company rating

    Remote or Earth, TX job

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The Signature Customer Success Manager (CSM) will manage a high volume of smaller customers. The Signature CSM will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature CSM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature CSM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities: Issue Management Serve as the primary point of contact and advocate for assigned accounts Handle routine customer inquiries with standardized solutions while escalating complex issues as needed Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. Value Creation / Proposals Proactively engages existing customers to enhance value and prevent churn Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas Identify low touch upsell opportunities and guide customer to resources for additional value Develop strategies for upselling / cross-selling opportunities to drive account growth Drive product adoption and educate customers and products and services Territory Management Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability Monitor customer health metrics to measure satisfaction and to prevent churn Feedback Collection Update UPS DRIVE with retention data, planning next steps for churn prevention / growth Qualifications: 0-4 years in customer success, support, or related customer-facing roles SMB account management experience Can manage multiple customer engagements through strong organizational skills Data driven mindset Excellent written communication skills Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $33k-41k yearly est. Auto-Apply 10d ago
  • Customer Success Account Manager - Cape Coral, FL

    UPS 4.6company rating

    Remote or Orlando, FL job

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** _This position will support a territory including Cape Coral, FL, Fort Myers, FL, and North Port, FL_ **Summary** The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Account Manager will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Account Manager will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Account Manager will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. **Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan.** **Key Responsibilities** **Issue Management** + Serve as the primary point of contact and advocate for assigned accounts. + Handle routine customer inquiries with standardized solutions while escalating complex issues as needed. + Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. **Value Creation / Proposals** + Proactively engage existing customers to enhance value and prevent churn. + Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas. + Identify low-touch upsell opportunities and guide customers to resources for additional value. + Develop strategies for upselling / cross-selling opportunities to drive account growth. + Drive product adoption and educate customers on products and services. **Territory Management** + Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability. + Monitor customer health metrics to measure satisfaction and prevent churn. **Feedback Collection** + Update UPS DRIVE with retention data, planning next steps for churn prevention / growth. **Qualifications** + 0-4 years in customer success, support, or related customer-facing roles. + SMB account management experience. + Ability to manage multiple customer engagements through strong organizational skills. + Data-driven mindset. + Excellent written communication skills. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $63k-98k yearly est. 13d ago
  • Claim Supervisor - REMOTE

    Ryder System 4.4company rating

    Remote or Centennial, CO job

    This position supervises adjusters and directly handles claims within Ryder's self-insured, self-administered liability program. Oversees claim-handling processes performed by a professional staff. Handles complex insurance and contractual coverage issues, and complex and high exposure bodily injury and property damage claims. **Maintain an active inventory of claims, ensuring appropriate follow-up, timely resolution, and adherence to service standards.** **ESSENTIAL FUNCTIONS** Investigates and resolves complex and high exposure claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim handling processes. Supervise outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled properly according to the applicable jurisdictions Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and implements action plans if deficiencies are noted. Monitors staff's workflow to ensure accurate processing of claims, timely establishment of reserves, reviews and logs litigation. Responsible for coaching, education, audits, file reviews and performance appraisals of assigned staff. Assists Claim Manager with other staff as directed Assists in team leadership role when appropriate or if the Claim Manager is not available. Participates with Claim Manager in the selection and management of outside vendors for investigation, cost containment, audit functions, expert witnesses, and litigation management Interacts with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants. Participates in large claim review calls and updates field operations personnel on claim status. Possess a comprehensive understanding of relevant laws and regulations governing Property and Casualty claims in the US, Canada and Puerto Rico. Handles cases in compliance with state statutes. Works directly with various State Departments of Insurance on inquiries and complaints. Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program Reviews reserves and trends on individual cases, and recommends and sets timely and accurate reserves based on documented file developments. Ensures the most appropriate resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned Primary backup for the Claim Manager assisting as directed with claim assignments, reviewing and tracking lawsuits and authorizing use of defense counsel **EDUCATION** Bachelor's degree in business or a related field . **EXPERIENCE** Seven (7) years or more experience in casualty claims, litigation and handling large complex cases 0 to One (1) year experience supervisor experience preferred **SKILLS** . Strong commitment to the principles of customer focus . Requires superior claim technical skills, past experience handling commercial auto claims and a comprehensive understanding of the related coverages . Superior negotiation skills and ability to deal effectively with claimants and attorneys . Effective interpersonal skills and ability to communicate clearly in verbal and written communications **KNOWLEDGE** Demonstrated ability to supervise 2-4 liability claims staff including conducting audits and performance appraisals; intermediate level; preferred. Knowledge of supervisory techniques and interpersonal skills, and the ability to effectively communicate precise directions to staff members; intermediate level; preferred. Comprehensive understanding of relevant laws and regulations governing Property and Casualty claims in the US, Canada & Puerto Rico; advanced level. Demonstrated ability to handle large exposure and complex insurance and contractual coverage exposure claims; advanced level. experience in completing detailed and quality internal reports. Adhering to all reporting requirements.; advanced level. experience in the participation and utilization of mediation and arbitration.; advanced level. **LICENSES** Other Adjusters License, preferred. Appropriate licenses must be obtained within 45 days **Job Category:** Risk Management **Compensation Information** : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: **Pay Type** : Salaried Minimum Pay Range: $100,000.00 Maximum Pay Range: $107,000.00 **Benefits Information** : **For all Full-time positions only** : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here (********************************************************************************************************** to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. **Important Note** **:** Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. **Current Employees** **:** If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** ._ \#wd
    $100k-107k yearly Easy Apply 60d+ ago
  • Customs Brokerage Representative II:Remote Tues-Sat: 8 am -5 pm CST **Must be within a commutable distance**

    United Parcel Service 4.6company rating

    Remote or El Paso, TX job

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities: Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. Prepare Customs entries and follow-up with the clearance process on all entries prepared. Communicate documentation discrepancies to client and supervisor. Coordinate freight delivery to designated locations. Resolve finance and accounting reconciliation exchange issues. Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establish and maintain client relationships. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. Qualifications: High school diploma, GED, or International equivalent Basic knowledge of customs operations, laws and regulations, and other government departments Basic computer skills Basic understanding of HS system Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $39k-55k yearly est. 60d+ ago
  • Customer Success Account Manager - Signature (Dubuque, IA)

    UPS 4.6company rating

    Remote or Dubuque, IA job

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Account Manager will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Account Manager will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Account Manager will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. This role will also cover the Southwest Wisconsin territory. Key Responsibilities Issue Management Serve as the primary point of contact and advocate for assigned accounts. Handle routine customer inquiries with standardized solutions while escalating complex issues as needed. Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. Value Creation / Proposals Proactively engage existing customers to enhance value and prevent churn. Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas. Identify low-touch upsell opportunities and guide customers to resources for additional value. Develop strategies for upselling / cross-selling opportunities to drive account growth. Drive product adoption and educate customers on products and services. Territory Management Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability. Monitor customer health metrics to measure satisfaction and prevent churn. Feedback Collection Update UPS DRIVE with retention data, planning next steps for churn prevention / growth. Qualifications 0-4 years in customer success, support, or related customer-facing roles. SMB account management experience. Ability to manage multiple customer engagements through strong organizational skills. Data-driven mindset. Excellent written communication skills. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $65k-89k yearly est. Auto-Apply 2d ago

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Averitt Express may also be known as or be related to Averitt Express, Averitt Express Associates Charities Inc, Averitt Express Inc, Averitt Express Incorporated and Averitt Express, Inc.