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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Santa Clara, CA | $38,941 | $18.72 |
| 2 | Pembroke, MA | $35,251 | $16.95 |
| 3 | Rochester, NY | $35,246 | $16.95 |
| 4 | Salt Lake City, UT | $33,335 | $16.03 |
| 5 | Houston, TX | $32,309 | $15.53 |
| 6 | North Wales, PA | $32,202 | $15.48 |
| 7 | Charlotte, NC | $31,524 | $15.16 |
| 8 | Pembroke Pines, FL | $30,599 | $14.71 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $102,777 | $49 | - |
| 2 | Customs Consultant | $88,243 | $42 | - |
| 3 | Customer Liaison | $86,982 | $42 | - |
| 4 | Telesales Representative | $70,869 | $34 | - |
| 5 | Customer Care Consultant | $59,299 | $29 | - |
| 6 | Retention Representative | $53,123 | $26 | - |
| 7 | Senior Representative | $52,600 | $25 | - |
| 8 | Business Representative | $52,186 | $25 | - |
| 9 | Account Executive/Customer Service | $50,058 | $24 | - |
| 10 | Phone Representative | $49,311 | $24 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Westinghouse Digital Electronics | $36,114 | $17 | - |
| 2 | Enfusion | $35,008 | $17 | - |
| 3 | Informatix | $33,993 | $16 | - |
| 4 | Dealertrack | $33,750 | $16 | - |
| 5 | Ecova | $33,653 | $16 | - |
| 6 | Official Payments | $33,599 | $16 | - |
| 7 | Esker | $33,388 | $16 | - |
| 8 | Basware | $33,119 | $16 | - |
| 9 | Corcentric | $32,191 | $15 | - |