Customer Service Representitive
Remote
Are you a people person with a passion for helping others? BloomNation.com, a rapidly growing company dedicated to empowering local florists, is looking for a Customer Service Representative to join our team! In this role, you'll be the first point of contact for our valued customers and floral partners, providing top-notch support via phone and email.
If you're empathetic, solutions-oriented, and thrive in a fast-paced environment, we want to hear from you!What You'll Do:
Be the voice of BloomNation: Provide friendly, efficient, and accurate Tier 1 support to our customers and floral partners via phone and email.
Problem-solve with a smile: Listen to customer inquiries, diagnose issues, and provide helpful solutions.
Escalate when necessary: Accurately identify and escalate complex technical issues to our engineering team.
Advocate for our users: Ensure an outstanding experience for every customer by going the extra mile to resolve their concerns.
Share your insights: Identify trends and suggest improvements to enhance our support processes and overall user experience.
Become a product expert: Help customers and partners maximize their use of BloomNation's platform to grow their businesses.
What You'll Bring:
A natural knack for connecting with people: You're a friendly, optimistic, and caring individual who loves building relationships.
Passion for small businesses: You're excited to support local florists and be part of a growing startup.
Tech-savviness: You're comfortable learning and using various support tools (experience Salesforce or similar platforms is a plus!).
Exceptional communication skills: You can clearly and effectively communicate both in writing and over the phone.
Bilingual: Spanish speaking is a plus!
Grace under pressure: You can work efficiently and maintain a positive attitude in a fast-paced environment.
Customer service experience: Previous experience in a customer-facing role (retail or service industry experience is a big plus!) is highly valued.
More about us - PromenadePromenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation's premier network for local florists, disrupting the multi-billion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries - BloomNation (Floral), Promenade (Food, Liquor and Butchers) . The company is based in Santa Monica, CA along with Remote roles. Additional highlights…Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)
Named one of Entrepreneur's
“5 Sizzling Silicon Beach Startups to Watch”
Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica Why join Promenade?If you want a front-row seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems.
Auto-ApplyCustomer Rep Lead - HYBRID
Bonita Springs, FL jobs
At ReachMobi, you'll have the chance to shape the user experience for millions of people. By tackling user key pain points, you'll contribute to meaningful, lasting improvements in how users interact with mobile technology.
We are seeking a proactive and data-driven Customer Representative to join our team. This role focuses on identifying and addressing our users' biggest pain points, analyzing trends in complaints and feedback, and implementing strategies to improve user satisfaction. You will also spearhead efforts to engage with users across various platforms and ensure their concerns are addressed promptly and effectively.
Key Responsibilities:
Brand Presence & Organic Growth:
Own and evolve brand presence across web, social media, and app stores with a growth mindset.
Develop and execute agile, data-driven organic growth strategies to drive high-impact user acquisition and engagement.
Optimize communication channels for seamless, scalable, and personalized user interactions.
Leverage rapid experimentation and A/B testing to iterate quickly and maximize reach.
SEO & ASO Strategy:
Optimize app discoverability through best-in-class ASO and SEO strategies.
Implement growth hacking techniques to increase app store visibility and conversion rates.
Stay ahead of algorithm changes and pivot strategies dynamically to maintain top rankings.
User Engagement & Customer Support:
Drive user-centric engagement by analyzing app reviews, ratings, and support interactions to uncover actionable insights.
Build a proactive, community-driven approach by engaging users across Reddit, Twitter, app stores, and forums.
Create scalable feedback loops that enable rapid product iteration and customer-driven innovation.
Partner with design, product, and engineering teams to optimize the user journey and self-service options.
Data-Driven Insights & Growth Tracking:
Leverage real-time analytics to track sentiment trends and user behavior, driving data-backed decision-making.
Segment and analyze user cohorts to uncover growth levers and personalization opportunities.
Drive K-factor (user referrals) by strategizing referral programs and word-of-mouth growth initiatives.
Content & Digital Strategy:
Develop and execute a high-impact content strategy that drives brand awareness and user engagement.
Ensure a cohesive, compelling brand voice across all digital touchpoints.
Build strategic partnerships and leverage influencer marketing to amplify reach and accelerate growth.
Leadership & Mentorship:
Act as a player-coach, mentoring and empowering team members while remaining hands-on.
Foster a culture of innovation, collaboration, and continuous learning.
Champion agile workflows and cross-functional alignment to drive efficiency and execution speed.
What You'll Need:
2-4 years of experience in fast-paced environments focused on customer support, SEO, ASO, and audience scaling.
Proven track record of developing and executing organic growth strategies.
Strong understanding of Google Play Store algorithms, compliance, and growth marketing best practices.
Ability to balance creative storytelling with analytical rigor, turning insights into impactful strategies.
Familiarity with web-building platforms like WordPress and Squarespace.
Experience with ASO tools such as Apptweak and content creation across social platforms (Facebook, Instagram, X, LinkedIn, etc.).
A passion for enhancing user experience and a strong reputation for reliability and excellence.
Why ReachMobi?
We offer a fun, work hard - play hard culture
No dress code policy! Wear your flip flops and shorts in the summer
Hybrid schedule
Unlimited Paid Time Off along with 10 paid holidays
401k match up to 4%, Health/Vision/Dental, Flexible Spending Accounts
Life Insurance, AD&D, STD and LTD 100% employer paid
Sponsorship available
Complimentary snacks, beverages, beer fridge, as well as catered lunches
Located next to world-class shopping and restaurants
Regular company-sponsored social events to connect with your team and fellow colleagues! - check out our Instagram to see more
This is an opportunity to be with an industry leading company that continues to experience tremendous growth
Account Service Representative - Transportation
Groveport, OH jobs
Account Service Representative
Pay Rate: $21 - $23
Job Description: Offering Multiple Schedules The Account Administrator I fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via email and phone communication. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to proactively monitor the movement of freight to ensure customer satisfaction.
Core Duties & Responsibilities:
• Update customers consistently of freight location and ETA's
• Maintain files in order and as outlined in the operations procedures and policy manual
• Offer exceptional support to drivers to ensure that their professional needs are being met
• Monitor shipments throughout transit to effectively meet delivery schedules
• Consistently monitor e-mail requests and provide detailed information in a timely fashion
• Make and take phone calls with drivers and customers as needed
• Act as the main point of contact for all driver-facing communication via phone and e-mail
• Regular and dependable attendance
• Other duties as assigned
Requirements:
• Demonstrated ability to carry out assignments to their completion and meet deadlines
• Ability to establish and maintain effective working relationships with employees and managers
• Desire for a long-term career with an industry-leading company
• Ability to present and maintain a positive corporate image in a fast-paced environment
• Proactively establish and maintain effective working team relationships with all support departments
• Ability to handle heavy workload and work well under pressure
• High school diploma or GED equivalent
Skills:
• Ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast-paced environment
• Strong verbal and written communication skills
• Transportation industry knowledge and experience is a plus
• Computer skills, including Microsoft Office, Outlook, etc.
#FWRD2
Auto-ApplySales Representative - Pallet Sales
Phoenix, AZ jobs
Job Details Morgan Wood Products Phoenix - Phoenix, AZ Fully Remote Full Time $39500.00 - $50000.00 Base+Commission/year SalesAbout the Role
Company Overview: Join our dynamic team at Morgan Wood Products, a leading provider in the pallet industry. We specialize in pallet sales services, connecting businesses with the perfect pallet solutions to meet their logistical needs. With a commitment to quality, sustainability, and excellent customer service, we're dedicated to revolutionizing the way businesses manage their pallet supply chain.
Position Overview: We are seeking a driven Sales Representative to join our team. As a pivotal member of our sales force, you will be responsible for cultivating and managing client relationships, identifying new business opportunities, and negotiating pallet transactions for our West Coast territory. The ideal candidate will have a strong interest in sales and a passion for exceeding customer expectations.
Key Responsibilities:
Develop and execute strategic sales plans to achieve company objectives and revenue targets within respective territory.
Prospect, qualify, and close new business opportunities within the pallet industry.
Cultivate and maintain strong relationships with existing clients and suppliers, ensuring satisfaction and retention.
Collaborate with internal teams to effectively manage pallet inventory and logistics.
Provide exceptional customer service by addressing client inquiries, concerns, and feedback in a timely manner.
Limited travel is expected within specific sales territory.
Qualifications
Qualifications:
Strong negotiation and communication skills, with the ability to build rapport and influence decision-makers.
Self-motivated and results-driven, with a demonstrated ability to meet and exceed sales targets.
Excellent time management and organizational skills, with the ability to prioritize and multitask effectively.
Proficiency in Microsoft Office Suite and CRM software.
Valid driver's license and willingness to travel as needed.
Benefits:
Competitive salary and commission structure, with uncapped earning potential.
Comprehensive benefits package, including health, dental, and vision coverage.
Paid company sponsored basic life and long-term disability insurance.
401(k) retirement savings plan with company match.
Paid time off and holidays.
Collaborative and supportive work environment.
*Compensation: Base pay range is $39,500 - $50,000 annually plus bonus and
uncapped
commissions.
Join Us: If you're passionate about sales, logistics, and making a meaningful impact in the pallet industry, we want to hear from you! Apply now to join our team as a Sales Representative and help us revolutionize the way businesses manage their pallet supply chain.
Live Chat Representative
Arizona jobs
Basic American Supply is a leading supplier of high-quality products for the foodservice industry. We are committed to providing our customers with the best service and support, and we are looking for a dedicated Live Chat Representative to join our team. This is a full-time, remote position, giving you the flexibility to work from anywhere while still being a part of a dynamic and growing company.
Job Summary:
As a Live Chat Representative, you will be responsible for providing exceptional customer service and support through our live chat platform. You will be the first point of contact for our customers, assisting them with product inquiries, order processing, and resolving any issues they may have. You will work closely with our sales and customer service teams to ensure a seamless and positive experience for our customers.
Key Responsibilities:
- Respond to customer inquiries and requests through our live chat platform in a timely and professional manner
- Provide accurate and helpful information about our products, services, and promotions
- Process customer orders and track shipments
- Troubleshoot and resolve customer issues and complaints, escalating to the appropriate team members when necessary
- Maintain a high level of product knowledge and stay up-to-date on company policies and procedures
- Collaborate with our sales and customer service teams to ensure a seamless customer experience
- Meet and exceed performance targets for response time, customer satisfaction, and sales goals
Qualifications:
- High school diploma or equivalent required; some college or relevant experience preferred
- Minimum of 1-2 years of customer service experience, preferably in a remote or call center environment
- Excellent communication skills, both written and verbal
- Strong problem-solving and critical thinking skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in computer and internet use, with the ability to quickly learn new software and systems
- Experience with live chat platforms and CRM systems is a plus
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed
Working Conditions:
This is a full-time, remote position, allowing you to work from the comfort of your own home. You will need a reliable internet connection and a quiet, distraction-free workspace. Our team is spread across different time zones, so some flexibility with your schedule may be required to ensure coverage during peak hours.'
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- Paid time off and holidays
- Career development and growth opportunities
- Dynamic and supportive work culture
If you are a customer-oriented individual with strong communication skills and a passion for providing exceptional service, we want to hear from you! Apply now to join our team as a Live Chat Representative and be a part of our mission to deliver the best products and service to our customers.
Inside Sales Representative
Santa Monica, CA jobs
Job DescriptionWho We Are: Promenade (formerly BloomNation) is a mission-driven company empowering local businesses with products and services to thrive both online and offline. Starting as the premier network for local florists, we've since expanded to serve multiple industries, including food, liquor, butchers, and pet stores. Backed by top-tier investors like Andreessen Horowitz and Spark Capital, Promenade is revolutionizing the way small businesses grow and succeed. If you're passionate about helping hardworking business owners and enjoy working in a dynamic, innovative environment, we'd love to hear from you.
What We're Looking For: We're seeking a motivated and results-driven Inside Sales Representative to join our growing team. In this role, you'll focus on upselling and cross-selling additional products and services to our existing base of florist customers. As a trusted advisor, you will identify opportunities to help our customers expand their use of BloomNation's offerings, ultimately driving greater value for their businesses. This position is ideal for someone who thrives in a consultative sales environment, is passionate about building relationships, and is driven to exceed targets.What You'll Do:
Upsell & Cross-Sell: Engage with existing florist customers to promote additional services and products that align with their business goals.
Account Management: Build strong relationships with customers, understanding their needs and identifying opportunities for growth.
Pipeline Management: Maintain and manage a pipeline of upsell opportunities, ensuring accurate forecasting and tracking in Salesforce.
Product Expertise: Develop a deep understanding of BloomNation's suite of products and articulate their value to customers.
Customer Advocacy: Act as the voice of the customer, sharing feedback with internal teams to improve our offerings and customer experience.
Collaboration: Work closely with marketing, customer success, and product teams to align on strategies and deliver a seamless customer experience.
Quota Achievement: Consistently meet and exceed monthly sales and revenue targets.
What's In It For You:
Competitive base salary with performance-based incentives (OTE: $70K - $100K)
Equity/stock options in a rapidly growing company
Comprehensive medical, dental, and vision coverage
Hybrid work environment- with a combination of work from home and in-office days at our Santa Monica HQ
Opportunities for professional growth and career development
Company-provided gear and swag (MacBook Pro, t-shirts, etc.)
A supportive, collaborative, and fun team culture
What We're Looking For In You:
2+ years of inside sales or account management experience, preferably in a SaaS or technology company
Proven track record of meeting or exceeding sales quotas
Strong consultative selling skills and the ability to build relationships with SMBs
Excellent communication and interpersonal skills
Proficiency with Salesforce
Self-motivated, goal-oriented, and adaptable to a fast-paced environment
Experience working with florists or small businesses is a plus
Why Join Promenade? At Promenade, we're passionate about helping small businesses succeed. Joining our team means having a front-row seat in disrupting a massive industry while making a meaningful impact in local communities. Here, everyone has a voice, and we're committed to fostering a collaborative, innovative, and inclusive culture. No hierarchy, no bureaucracy-just a shared mission to solve real problems and deliver real results.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Inside Sales Representative
Santa Monica, CA jobs
Who We Are: Promenade (formerly BloomNation) is a mission-driven company empowering local businesses with products and services to thrive both online and offline. Starting as the premier network for local florists, we've since expanded to serve multiple industries, including food, liquor, butchers, and pet stores. Backed by top-tier investors like Andreessen Horowitz and Spark Capital, Promenade is revolutionizing the way small businesses grow and succeed. If you're passionate about helping hardworking business owners and enjoy working in a dynamic, innovative environment, we'd love to hear from you.
What We're Looking For: We're seeking a motivated and results-driven Inside Sales Representative to join our growing team. In this role, you'll focus on upselling and cross-selling additional products and services to our existing base of florist customers. As a trusted advisor, you will identify opportunities to help our customers expand their use of BloomNation's offerings, ultimately driving greater value for their businesses. This position is ideal for someone who thrives in a consultative sales environment, is passionate about building relationships, and is driven to exceed targets.What You'll Do:
Upsell & Cross-Sell: Engage with existing florist customers to promote additional services and products that align with their business goals.
Account Management: Build strong relationships with customers, understanding their needs and identifying opportunities for growth.
Pipeline Management: Maintain and manage a pipeline of upsell opportunities, ensuring accurate forecasting and tracking in Salesforce.
Product Expertise: Develop a deep understanding of BloomNation's suite of products and articulate their value to customers.
Customer Advocacy: Act as the voice of the customer, sharing feedback with internal teams to improve our offerings and customer experience.
Collaboration: Work closely with marketing, customer success, and product teams to align on strategies and deliver a seamless customer experience.
Quota Achievement: Consistently meet and exceed monthly sales and revenue targets.
What's In It For You:
Competitive base salary with performance-based incentives (OTE: $70K - $100K)
Equity/stock options in a rapidly growing company
Comprehensive medical, dental, and vision coverage
Hybrid work environment- with a combination of work from home and in-office days at our Santa Monica HQ
Opportunities for professional growth and career development
Company-provided gear and swag (MacBook Pro, t-shirts, etc.)
A supportive, collaborative, and fun team culture
What We're Looking For In You:
2+ years of inside sales or account management experience, preferably in a SaaS or technology company
Proven track record of meeting or exceeding sales quotas
Strong consultative selling skills and the ability to build relationships with SMBs
Excellent communication and interpersonal skills
Proficiency with Salesforce
Self-motivated, goal-oriented, and adaptable to a fast-paced environment
Experience working with florists or small businesses is a plus
Why Join Promenade? At Promenade, we're passionate about helping small businesses succeed. Joining our team means having a front-row seat in disrupting a massive industry while making a meaningful impact in local communities. Here, everyone has a voice, and we're committed to fostering a collaborative, innovative, and inclusive culture. No hierarchy, no bureaucracy-just a shared mission to solve real problems and deliver real results.
Auto-ApplyPhone Sales Representative
Fountain Valley, CA jobs
Are you a hungry sales professional looking for warm leads to be provided for you?
Are you looking for a career where you can grow?
Does the thought of selling a product you believe in while working 100% remote excite you?
Then we want to meet you! Join our Local Splash family and love where you work!
We are growing quickly as we expand to new territories and are looking for hungry and talented sales professionals to help drive that growth! If you are someone who thrives in a fast-paced environment, enjoys working with people and has a strong student mentality - read on!
We provide an amazing opportunity with a company that has upward career opportunities, a phenomenal sales compensation structure and a fun and laid back atmosphere. This is a full-time work from home opportunity from Monday to Friday, 7:00am to 4:00pm (PST).
Responsibilities and Duties
Connect via phone with 200 - 300 cold prospects on a daily basis (autodialer)
Receive inbound calls through an automated dialer system
Conduct outbound follow-up calls to warm prospective clients
Generate interest in business owners and qualify their businesses
Gather information to help determine right-sized solutions for clients
Qualifications and Skills
1+ years of experience with: Inside sales, phone sales, cold calling, SaaS.
1+ years of experience working remotely and or/ work from home environment
1+ years of SEO experience and/or Google Ads preferred
Demonstrate technical proficiency with virtual communication tools and G Suite
Excellent communication and organizational skills, outgoing and ambitious
Goal driven, self-starter, student mentally, detail-oriented and punctual
Ability to build rapport with small and medium sized, service-based business owners
Demonstrate integrity in interactions with clients and coworkers
Display a mature, professional and positive demeanor
Demonstrate our core values when handling confidential client information
Strive to meet and exceed weekly and monthly metrics and goals
Must have proficient computer and multi-tasking skills
Experience with Vicidial, Paylocity, Zoiper (or similar) and VPN preferred
Technical Requirements
Ethernet connection from computer to modem required
Reliable power and High Speed internet service (fiber service ideal)
Ability to quickly multitask between multiple tabs
Ability to use hotkeys and shortcuts
Workstation ready; to include Windows based PC, headset, keyboard and mouse
Benefits and Perks
UNCAPPED bonuses!
Base introductory hourly rate $6 ~ $15 DOE
OTE: $25,000 ~ $40,000 a year
Full-time opportunity: Monday - Friday 7:00am - 4:00pm (PST). No weekends!
Incentives such as spiffs, prizes, contests, bonuses, etc.
Fantastic benefits: medical, dental (CA Residents), paid holidays and 401(k)
Paid time off: vacation, personal and sick time
Employee Referral bonus program - up to $300 per referral
Local Splash is an equal opportunity employer. We embrace diversity and we are committed to creating a versatile and fun environment for all employees.
Auto-ApplyOutbound Sales (REMOTE)
Arizona jobs
The compensation for this role is $15.50 an hour with uncapped commission potential ($56,240 OTE).
Who are we.
We are a dynamic and innovative web technology powerhouse, proudly serving millions of customers around the world. Our incredible portfolio of brands, including industry giants like Bluehost, HostGator, Domain.com, Network Solutions, Markmonitor, and Web.com, are trusted by businesses of all sizes to fuel their digital success. With our cutting-edge products and dedicated, personalized support, we empower customers to create an online presence that drives real results.
At the heart of our success lies the perfect synergy between our talented team, our valued customers, and our world-class brands. As an Outbound Sales Consultant, you'll play a pivotal role in helping our existing customers elevate their digital presence. By taking a consultative approach, you'll identify their unique needs and recommend the perfect solutions from our extensive suite of products and services. This is your opportunity to make a tangible impact, helping businesses thrive in an ever-evolving digital landscape.
What You'll Do & How You'll Make an Impact.
Take charge in an outbound sales role, connecting with existing customers and introduce them to the amazing products and services we offer. You'll be a true consultant, diving deep into each account, building lasting relationships, and gaining a deep understanding of customers' online business needs. We use cutting-edge dialer software that reduces answering machines, giving you the BEST chance to make real connections. We pair that with a manual dial for follow-up, ensuring a personalized touch as part of YOUR unique strategy!
Develop strong, ongoing connections with existing customers, uncovering exciting upsell opportunities and addressing their ever-evolving needs.
Become an expert in our offerings, empowering customers by educating them on how our services can elevate their operations and help them achieve their business goals.
Deliver personalized solutions that perfectly match each customer's unique challenges and aspirations.
Shine with your exceptional communication skills, connecting with diverse audiences and building rapport quickly-whether it's over the phone or in writing.
Thrive in a fast-paced, ever-changing environment while staying customer-focused and delivering top-notch service.
Who You Are & What You'll Need to Succeed.
Driven - You're motivated to crush sales goals and exceed targets consistently.
Master Communicator - Your communication skills-both verbal and written-are persuasive and dynamic.
Passionate About SMBs - You have a genuine desire to help small and medium-sized businesses succeed and grow.
Eager Learner - You're excited to dive into Website Design and SEO, eager to expand your knowledge and expertise.
Adaptable - You excel in a constantly evolving environment and are comfortable navigating change with ease.
Ready to make a big impact and grow with us? Join our team and take your career to the next level!
Why You'll Love Us.
Excellent Sales Training. We are a resource-rich training environment - we make sure you have everything you need to be successful in this role
We've got you covered. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, LinkedIn Learning, Pet Insurance, Generous Vacation policy, and much more.
Work remotely - but not alone. Our team leaders, coaches, and directors will make sure that you're never isolated as you work remotely. Stand-ups with your team, Team Chats to network and resolve issues and Google Hangout coaching sessions.
We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
Employment with Newfold Digital is at-will and nothing in this should be interpreted or construed to alter the at-will employment relationship.
This includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.
Auto-ApplyITM Representative
Montana jobs
About the role
ITM Representatives are a lifeline for our members. Knowledgeable, organized, and accurate, ITM Representatives have the ability to manage and excel at member experience. ITM Representatives engage with members to gather information, understand their needs, and offer quality service. The ideal candidate is well organized & detailed oriented, energetic and enjoys working with people in a fast-paced environment.
What you'll do
Assist members with a variety of member services requests providing solutions while enhancing the member experiences through positive, efficient, accurate and professional interactions. Perform account maintenance functions. Build relationships with members and potential members. Identify cross-sell opportunities. Support inquiries through phone, chat
and secure messaging, email requests, and through the interactive teller machine (ITM) systems, primarily through a queue system. Provide support to other departments as requested or needed. May backup new accounts.
Essential Functions & Responsibilities:
Assists members and prospective members with a variety of service requests providing information and solutions
Troubleshoots technical issues involving the Interactive Teller Machines and place service calls or connect with associated branch personal for resolution.
Responds to member needs through phone requests, email responses, direct live chat, secure messaging and as an interactive teller through the ITM system.
Provides excellent follow-through with all member inquiries to ensure a full resolution has been completed.
Consistently delivers the highest quality of service.
Educates members on new products and services as well as self-service opportunities.
Looks for opportunities to cross-sell other credit union products and services and provide referrals.
Remains current on credit union products, services, and promotions.
May provide support to other departments as needed or requested.
Must be able to communicate effectively to des-escalate member concerns; reasonably explain a process or policy while maintaining a high level of professionalism and respect.
Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion.
Performs other job-related duties as assigned.
Performance Measurements:
1. Consistently deliver the highest quality of service for all member inquiries.
2. Be available to respond to member needs 90% of time.
3. Builds relationships with members and looks for opportunities to cross-sell other credit union products and services.
4. Accurately perform a variety of MCC/ITM transaction requests via telephone/email/chat/secure messaging and interactive teller requests in a prompt and professional manner.
5.Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion.
Knowledge, Skills & Abilities
Experience: One or more years of similar or related experience preferred.
Education: A high school education or GED.
Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Other Skills: Ability to learn, proficiently use various software programs/platforms, good organizational skills and attention to detail is essential.
Physical Requirements:
While performing the responsibilities of the ITM Representative, the employee is required to talk and hear; conveying detailed or important instructions or ideas accurately and efficiently. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required in this job include close vision. Occasional lifting of boxes and equipment under 30 lbs.
Work Environment:
While performing the duties of this job, the employee is subject to typical office conditions. Occasionally the employee is exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate. Travel may be required.
ITM Representatives have the potential to work remote after probationary period has been completed.
This is a full-time (35 hour/week) position.
This job description is not a complete statement of all duties and responsibilities comprising this position.
Outbound Sales (REMOTE)
Remote
The compensation for this role is $15.50 an hour with uncapped commission potential ($56,240 OTE).
Who are we.
We are a dynamic and innovative web technology powerhouse, proudly serving millions of customers around the world. Our incredible portfolio of brands, including industry giants like Bluehost, HostGator, Domain.com, Network Solutions, Markmonitor, and Web.com, are trusted by businesses of all sizes to fuel their digital success. With our cutting-edge products and dedicated, personalized support, we empower customers to create an online presence that drives real results.
At the heart of our success lies the perfect synergy between our talented team, our valued customers, and our world-class brands. As an Outbound Sales Consultant, you'll play a pivotal role in helping our existing customers elevate their digital presence. By taking a consultative approach, you'll identify their unique needs and recommend the perfect solutions from our extensive suite of products and services. This is your opportunity to make a tangible impact, helping businesses thrive in an ever-evolving digital landscape.
What You'll Do & How You'll Make an Impact.
Take charge in an outbound sales role, connecting with existing customers and introduce them to the amazing products and services we offer. You'll be a true consultant, diving deep into each account, building lasting relationships, and gaining a deep understanding of customers' online business needs. We use cutting-edge dialer software that reduces answering machines, giving you the BEST chance to make real connections. We pair that with a manual dial for follow-up, ensuring a personalized touch as part of YOUR unique strategy!
Develop strong, ongoing connections with existing customers, uncovering exciting upsell opportunities and addressing their ever-evolving needs.
Become an expert in our offerings, empowering customers by educating them on how our services can elevate their operations and help them achieve their business goals.
Deliver personalized solutions that perfectly match each customer's unique challenges and aspirations.
Shine with your exceptional communication skills, connecting with diverse audiences and building rapport quickly-whether it's over the phone or in writing.
Thrive in a fast-paced, ever-changing environment while staying customer-focused and delivering top-notch service.
Who You Are & What You'll Need to Succeed.
Driven - You're motivated to crush sales goals and exceed targets consistently.
Master Communicator - Your communication skills-both verbal and written-are persuasive and dynamic.
Passionate About SMBs - You have a genuine desire to help small and medium-sized businesses succeed and grow.
Eager Learner - You're excited to dive into Website Design and SEO, eager to expand your knowledge and expertise.
Adaptable - You excel in a constantly evolving environment and are comfortable navigating change with ease.
Ready to make a big impact and grow with us? Join our team and take your career to the next level!
Why You'll Love Us.
Excellent Sales Training. We are a resource-rich training environment - we make sure you have everything you need to be successful in this role
We've got you covered. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, LinkedIn Learning, Pet Insurance, Generous Vacation policy, and much more.
Work remotely - but not alone. Our team leaders, coaches, and directors will make sure that you're never isolated as you work remotely. Stand-ups with your team, Team Chats to network and resolve issues and Google Hangout coaching sessions.
We celebrate one another's differences. We're proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
Employment with Newfold Digital is at-will and nothing in this should be interpreted or construed to alter the at-will employment relationship.
This includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.
Auto-ApplySenior Client Services Representative
Remote
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As a Senior Client Services Representative, you are responsible for assisting assigned clients with various requests. Perform as liaison between Reliant and its clients by providing support to all Customer Service and Negotiator team members to assist in achieving timing and savings goals. Deliver quality Customer Service via telephone and written correspondence, using established guidelines to ensure issues are satisfactorily resolved.
Primary Responsibilities
Research and resolve issues for negotiators, providers, and payors. Communicate via telephone and written correspondence. Utilize the Action Request Process to document and manage requests.
Respond to client, negotiator or management requests in a timely manner. Follow department policies and procedures. Meet or exceed production, accuracy and turnaround time requirements.
Review and update claim pends and exceptions, as assigned.
Answer incoming calls, assist callers with questions and transfer calls to the proper individual when needed. Document calls as appropriate.
Perform administrative duties
Perform other job-related duties or special projects as required.
Monitor inventory, queues and workload. Address concerns as appropriate, facilitate resolution of large dollar and high priority claims.
Provide initial and on-going training to team members. Provide feedback to team members and/or management. Assist others in organizing, setting priorities, and monitoring workflow.
Participate and support client implementations. Create and maintain reference materials and complete other assigned tasks. Handle special requests made by clients or account managers.
Serve as backup support for the department leader, as needed.
Qualifications
4 - 6 years of insurance claims or customer service experience.
Ability to analyze patient information and determine appropriate course of action.
Experience understanding Reliant critical behaviors and compliance requirements.
Broad healthcare policy and payment understanding.
Experience with claims workflow tools or systems.
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$50,000-$65,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyClient Services Representative
Remote
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As a Client Services Representative, you are responsible for validation and maintenance of critical provider information in the system. This includes performing online research and/or conducting phone calls to obtain/verify information on file. Assisting Senior Client Services representatives with client/administration requests.
Primary Responsibilities
Perform research internally and externally (via internet) to obtain supporting information within the Data Management department.
Have the ability to identify information by categorizing and recognizing differences and similarities.
Interact with providers to obtain and verify necessary information.
Work assigned provider data queues.
Develop a comprehensive understanding of our various products.
Adhere to client specific and Reliant protocols, scripts, and other requirements.
Perform other job-related duties and special projects as required.
Other duties as assigned
Qualifications
2-3 years of related job experience in health insurance and customer service.
Experience conducting outreach to providers via phone calls or other communication means.
Experience understanding Reliant critical behaviors and compliance requirements.
Broad healthcare policy and payment understanding.
Experience with claims workflow tools or systems.
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$45,000-$50,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyCustomer Service Representative (Weekends)
Chicago, IL jobs
This is a remote position that works on the weekends Friday, Saturday, Sunday and Monday from 7:00 AM - 6:00 PM. The Customer Service Representative acts as a liaison between our clients and our network of vendors by managing all our clients' repair and maintenance needs within our technology platform, One by Lessen and supporting more junior members of the team. The Customer Service Representative also provides support to the Team Lead, assisting with reporting, escalations, project work, and leadership coverage when the Team Lead is not available.
What you'll do:
• Develop and maintain positive client relations required to ensure superior client satisfaction• Receive and handle customer calls and email requests for services• Manage the scheduling and completion of all services assigned by customers; many of the services a Customer Service Representative will handle will be complex project type work {examples: closed stores or restaurants with multiple Affiliates involved}• Act as final escalation point before determining whether any disputes or un-satisfied service confirmations need to be highlighted to Team Lead• Maintain open communication with affiliates in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person; will be considered a point person for the handoff between shifts and/or other offices • May be required to run special reports for the Team Lead and/or Client, as well as provide analysis on performance trends• Demonstrate professionalism in communication, relationship development, customer service, etc.• Assist in training team members and provides constructive feedback as necessary• Provide market intelligence feedback to maximize customer satisfaction and to ensure strategies and policies are in place to attract and retain customers• Shift flexibility may be required• Foster a positive team environment• Ensure confidentiality and accuracy of internal and external data• Perform ad-hoc projects and other duties as assigned
Compensation:$21.00 - 22.00 an hour Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
You should have:
• Computer Skills: proficiencies in: Microsoft Word, Excel, Outlook essential•High school diploma required• 4+ years of customer service experience preferred• Preferred experience as a CSRIII• Ability to communicate industry language• Undergraduate degree / internship preferred• Intellectual agility and adaptability• Property maintenance experience• Trades knowledge
#IND2
Auto-ApplyCustomer Service Representative (Weekends)
Chicago, IL jobs
This is a remote position that works on the weekends Friday, Saturday, Sunday and Monday from 7:00 AM - 6:00 PM. The Customer Service Representative acts as a liaison between our clients and our network of vendors by managing all our clients' repair and maintenance needs within our technology platform, One by Lessen and supporting more junior members of the team. The Customer Service Representative also provides support to the Team Lead, assisting with reporting, escalations, project work, and leadership coverage when the Team Lead is not available.
What you'll do:
* Develop and maintain positive client relations required to ensure superior client satisfaction
* Receive and handle customer calls and email requests for services
* Manage the scheduling and completion of all services assigned by customers; many of the services
a Customer Service Representative will handle will be complex project type work {examples: closed stores or restaurants
with multiple Affiliates involved}
* Act as final escalation point before determining whether any disputes or un-satisfied service
confirmations need to be highlighted to Team Lead
* Maintain open communication with affiliates in a manner that adheres to all contracts and agreed
upon Scope of Work throughout the duration of the relationship
* Provide information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person; will be considered a point person for the handoff between shifts and/or other
offices
* May be required to run special reports for the Team Lead and/or Client, as well as provide analysis
on performance trends
* Demonstrate professionalism in communication, relationship development, customer service, etc.
* Assist in training team members and provides constructive feedback as necessary
* Provide market intelligence feedback to maximize customer satisfaction and to ensure strategies and
policies are in place to attract and retain customers
* Shift flexibility may be required
* Foster a positive team environment
* Ensure confidentiality and accuracy of internal and external data
* Perform ad-hoc projects and other duties as assigned
Compensation:
$21.00 - 22.00 an hour
Pay is determined by several compensable factors, such as qualifications, skill level, competencies, and work location.
You should have:
* Computer Skills: proficiencies in: Microsoft Word, Excel, Outlook essential
* High school diploma required
* 4+ years of customer service experience preferred
* Preferred experience as a CSRIII
* Ability to communicate industry language
* Undergraduate degree / internship preferred
* Intellectual agility and adaptability
* Property maintenance experience
* Trades knowledge
#IND2
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Remote Customer Service Rep. Data Entry
New York jobs
NOTE: Only for US residence
Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..
Full-Time hours
Customer Service
Data Entry
Position Available now
Paid Training
Responsibilities
Manage incoming calls
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Skills
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
Dental insurance
Flexible schedule
Paid time off
Paid training
Vision insurance
Work from home
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Overtime
Self-determined schedule
Weekend availability
Work Location: Remote
Outbound Sales Representative
Remote
Who We Are
We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance.
We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.
If the idea of helping people and working with a genuinely caring, supportive team excites you, then you've come to the right place.
The Role
At ZenBusiness, we believe the best salespeople are entrepreneurs at heart, driven by growth, motivated by impact, and hungry to win. If you love the idea of owning your success, being rewarded for your effort, and helping others achieve their dreams along the way, this is the place for you. We help entrepreneurs start, run, and grow their businesses, and our sales team is at the heart of that mission. We're looking for ambitious, people-focused sales professionals who are excited to control their income through effort and results.
If you're driven by results, thrive in a fast-paced environment, and want to take ownership of your success, this is the role for you. Our sales team is made up of competitive, motivated professionals who treat their pipeline like their own business- creating opportunity, closing deals, and maximizing every conversation.
This is a high-volume, performance-driven sales position where success is earned through consistent effort, adaptability, and resilience. You'll need to be an active listener who uncovers customer needs, connects them to the right ZenBusiness solutions, and drives every interaction toward value and commitment.
This is a remote role reporting to the Director of Outbound Sales, with full-time availability required Monday through Friday, 9 a.m. - 6 p.m. CST.
Responsibilities
Own your results: Manage your pipeline like your own business - generating, advancing, and closing opportunities through proactive outreach and effective follow-up.
Drive revenue: Effectively close sales by connecting with current and prospective ZenBusiness customers and recommending tailored solutions that help them start, run, and grow their businesses.
Create opportunity: Make a minimum of 60 outbound calls daily to prospective and existing customers to move deals forward and uncover new opportunities.
Deliver excellence: Provide a consultative, value-based experience in every interaction that builds trust and demonstrates the impact of ZenBusiness products and services.
Be coachable: Implement feedback from coaching sessions and leadership. Consistent improvement through openness to feedback is a must on this team.
Stay compliant and professional: Represent ZenBusiness with integrity and professionalism, following compliance guidelines while providing a best-in-class experience.
Keep systems updated: Maintain accurate, detailed notes in Salesforce and TalkDesk during and after each customer interaction.
Stay sharp: Continuously build your product and industry knowledge to confidently speak to ZenBusiness solutions and the needs of small business owners.
Achieve and exceed goals: Meet and exceed individual sales targets and quarterly team objectives.
Uphold high call quality: Maintain consistency and excellence in every customer conversation.
Who You Are
You're driven by results. You love seeing your name at the top of the leaderboard.
You're resilient. Rejection doesn't slow you down, it fuels you.
You're coachable. You seek feedback, apply it, and grow fast.
You're competitive. You want to be part of a team that challenges and celebrates each other.
You're people-first. You care about helping customers succeed as much as you care about your own success.
Why You'll Love It Here
Uncapped earning potential: Your results determine your rewards. The harder you work, the more you earn.
Culture of growth: You'll be supported by leaders who invest in your development, with regular coaching and development.
Meaningful impact: You'll help real people turn their business dreams into reality every single day.
Supportive, winning team: We celebrate each other's wins, share what works, and push each other to new levels. Iron sharpens iron!
Qualifications
High School Diploma/GED required.
History and proven experience in effectively prioritizing workload to meet objectives.
Excellent interpersonal communication skills.
Willing to learn, self-motivated, and a great team player.
Be comfortable with change and uncertainty in a fast-paced office environment.
You've been a part of a metric-driven environment.
Bonus Qualifications
MacOS and G-Workspace knowledge is a plus!
Experience with Salesforce or other CRM applications.
Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact.
Let's stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We've held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more!
Benefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided.
Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.
Please check out our careers' page to learn more about our culture, benefits, and open opportunities.
*applicable to in-office employees
Auto-ApplyInside Sales Representative
Remote
Hi, we're CompanyCam.
We're a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor's entire business. We're committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers.
But don't let that corporate description fool you-the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them!
The Role
We're looking for several smart, self-motivated, problem-solving Inside Sales Representatives to join our Sales team at CompanyCam. If you're passionate about sales, this is the perfect role for you! As an Inside Sales Representative, you'll identify and engage with inbound leads, deliver tailored demos, and help contractors improve their businesses with our software. We value a fun, fast-paced environment and are searching for individuals who thrive on building relationships and contributing to our growing success.
Location: Candidates must permanently and currently reside in the United States.
What You'll Do
Actively reach out to inbound leads who have inquired about CompanyCam through various channels.
Identify and address contractors' needs and pain points through tailored sales presentations to a diverse audience, including contractors, project managers, and business owners.
Communicate CompanyCam's value proposition to help contractors save time and improve business operations.
Qualify leads and schedule 3-5 demos daily to drive product engagement.
Educate users on product features and act as an onboarding representative for trial users.
Build and maintain strong relationships with prospects, understand their goals, and offer customized solutions.
Manage an ongoing pipeline of prospects to deliver new customers consistently at or above our sales quota level.
Thrive in a fast-paced environment, using multiple systems to manage prospects and sales activities.
Actively participate in team meetings for feedback and performance improvement.
The Impact You'll Have
At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems-and we believe that kind of work is best done by a team that reflects the world around us.
I
n this role, you'll drive impact by:
Driving revenue through effective sales execution by delivering tailored product demos, clear communication on value, effective objection handling, and ownership of deals through close.
Maintaining performance visibility by hitting or exceeding KPIs, keeping healthy relationships with pipeline and forecasts accurate, and contributing insights, blockers, and ideas during weekly sales meetings.
Strengthening cross-functional alignment by sharing customer insights with Sales Enablement, Marketing, and Product to refine messaging and roadmap priorities, supporting smooth post-sale handoffs by partnering with Customer Success, and working with RevOps on process improvements.
What You'll Bring
1+ years of experience in Inside Sales, Sales Development, or Business Development, preferably in software-as-a-service (SaaS) is preferred.
1+ years of experience working within a CRM tool, such as Salesforce, is preferred.
1+ years of experience with directly selling software and leading product demonstrations preferred.
Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with potential customers.
Strong negotiation and closing skills, with a focus on driving revenue growth and achieving sales targets.
A strong desire to compete and win, constantly seeking ways to outpace peers and improve individual performance.
The ability to prioritize and manage time effectively with minimal supervision.
Experience interacting with our target audience, aka tradespeople.
A continuous growth mindset with a focus on learning, embracing challenges, and continuously improving.
A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.
Fluency in both speaking and writing in Spanish is a plus!
Benefits & Compensation
This is a salaried/hourly position at CompanyCam. Our starting salary range is $44,000 per year and is based on experience. Our average on target earnings (OTE) are around $109,000. We also offer meaningful equity and other benefits.
CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn't align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.
For any accommodations or technical issues related to the online application or interview process, please email ******************* and we'll respond promptly. Please do not include any medical or health information in your message.
Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.
Auto-ApplyInside Sales Representative
New York, NY jobs
Sigma Ratings (“Sigma”) is an MIT-incubated and venture-backed global data and analytics firm that helps clients better manage risk that may impact credit, credibility and reputation. Sigma's unique products leverage cutting-edge computer science and deep domain expertise to convert the world's data into actionable insight that powers decision-making at global financial institutions, corporates and governments. Sigma's culture is one that is highly collaborative and that prizes innovation and problem-solving.
Job Description
We are seeking an experienced, talented and highly motivated Inside Sales Representative that thrives in a fast-paced environment. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You will be responsible for managing our inbound lead workflow and sales process, while supporting our enterprise account executive through outbound cold calls and emails; researching accounts, key prospects and generating interest; understanding customer needs and requirements; and routing qualified opportunities to the appropriate account executives for further development and closure.
Qualifications
The ideal candidate is a hunter who has a history of bringing on new business and hitting sales quotas. The candidate loves the challenges that come with outbound prospecting and closing in a fast-growing, competitive market. The candidate is not afraid to try new things and brings a “can-do” approach to winning in the market and internally at Sigma.
Requirements
Proven inside sales experience
Track record of over-achieving quota
Strong phone presence and experience dialing dozens of calls per day
Proficient with corporate productivity and web presentation tools
Experience working with Hubspot.com or similar CRM
Excellent verbal and written communication skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
BA/BS degree or equivalent
Additional Information
What We Offer
Unlimited opportunity to grow in a rapidly-scaling company
Highly competitive compensation, company stock and commission
Collaborative team that deeply values innovation and problem-solving
Generous leave and work-from-home policies
Health insurance, dental and commuter card/Citibike
Opportunity for international travel
Unlimited coffee and snacks
Sigma is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.
Sigma Ratings focuses on Financial Services, B2B, Business Intelligence, Risk Management, and Fin Tech. Their company has offices in New York City. They have a small team that's between 11-50 employees.
You can view their website at *************************** or find them on Twitter and LinkedIn.
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Cincinnati, OH jobs
Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.
Customer Service Representative No experience necessary- we will train Customer Service Professionals eager to learn! The Oh So Vital Link Between The Customer And The Company
You are a high-skills people person.
If Apollo had a customer on the ledge, there'd be nobody better to talk them inside than you. Why? Because you have empathy for the customer's particular situation and are passionate about how Apollo Home can provide exactly the right solution.
For you, it's easy to be the best at:
• Converting incoming customer calls to booked service appointments
• Responding to customer requests, providing needed service guidance, and prompt follow-up.
• Scheduling customers based on the urgency of the needed repairs and the customers' busy schedules.
• Entering detailed, accurate customer information into the database.
• Promoting the company through outbound calling, cross promotion, and following up on unsold Apollo quotes to win additional business.
• Becoming an ambassador for the Apollo Home brand.
Your qualifications must include:
• High School degree.
• Strong verbal and written communications skills
• Ability to meet deadlines.
• Computer proficiency with good key boarding skills.
• Accuracy and attention to detail.
• Bachelor's degree or equivalent is a plus. Welcome. If this is you, you'll be joining a high-paced organization that's a six-time Top Work Place. Your associates are highly motivated professionals who love to win as a team. We're not just a good place to work. We're a great place to live your life. Equal Opportunity Employer