Residential Technician - Residential Services (Billings, MT)
Service technician job at Aware
Requirements
Talents, skills, and abilities:
Computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
Interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
A valid Montana Driver's License or the ability to obtain one, and an acceptable driving record.
An acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
Residential Technician - Residential Services (Anaconda/Butte, MT)
Service technician job at Aware
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a residential technician.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Communicate effectively with residents, their families, and other staff members.
Implements individual support plans, assessing strengths and skills in daily living.
Assisting adults and youth with developmental disabilities and mental health conditions in identifying, developing, and participating in a variety of meaningful activities to increase functional independence.
Administering assessment instruments and assisting in the development of training programs for persons with developmental disabilities.
Assisting in training programs that centers on basic living skills, independent living skills, vocational skills, and academic skills.
Excited to join our organization?AWARE residential technicians earn $17.00 - $18.86 per hour. Requirements
Talents, skills, and abilities:
Computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
Interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
A valid Montana Driver's License or the ability to obtain one, and an acceptable driving record.
An acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
Electrical Maintenance Technician
Montana jobs
Shift 1 (United States of America)
We are seeking an Electrical Maintenance Technician to join our team in Mt Orab, Ohio. As an Electrical Maintenance Technician, you will be responsible for installing, maintaining, and repairing electrical systems and equipment within facilities.
Work You'll Do:
Install, maintain, and repair electrical and mechanical equipment and systems.
Inspect and test electrical and mechanical systems and equipment to identify any faults or issues.
Repair or replace faulty components.
Ensure all work complies with relevant codes and regulations.
Read and interpret electrical, mechanical, pneumatic, and hydraulic drawings and specifications.
Troubleshoot electrical, mechanical, hydraulic, and pneumatic problems.
Conduct routine maintenance and safety checks.
Advise on potential upgrades or improvements to various systems.
Perform general cleaning, upkeep, and maintenance tasks.
Ensure adherence to quality standards and health and safety regulations.
Conduct regular preventive maintenance on various systems to minimize breakdowns and repairs.
Respond to emergency situations to repair electrical faults and restore power.
Additional duties as assigned by the Maintenance Manager or Maintenance Team Lead.
Team:
This role will be a part of the Mt. Orab Maintenance team reporting directly to the Maintenance Group Lead.
Basic Qualifications:
High school diploma or equivalent.
5 plus years of experience as a Maintenance Technician or equivalent combination of education and experience.
Effective written and verbal communication
Strong technical skills including electrical systems, troubleshooting, and repair techniques.
Ability to read blueprints and schematics.
Problem-solving skills, the ability to work under pressure, and attention to detail.
Good understanding of safety procedures and regulations.
Preferred Qualifications:
Apprenticeship, vocational training, or an associate degree in electrical and/or mechanical technology.
Experience with a computerized maintenance management system (CMMS), preferably Asset Essentials
Utilize power tools and various equipment as needed to perform responsibilities.
Knowledge of health & safety practices and regulations.
Thorough understanding of electrical, mechanical, hydraulic, and pneumatic systems and components.
CNC experience.
Physical Demands
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 50 lbs. Specific vision abilities may include the employee's ability to see near and far distances.
DISCLAIMER: The above information on this has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of any employee assigned to this job. Nothing in this job description restricts management's right to assign duties and responsibilities to this job at any time.
Who we are:
Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.
EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@milacron.com. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Auto-ApplyFiber Splicer II- Outside Plant Construction
Helena, MT jobs
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
As the Fiber Splicer II-Outside Plant Construction in Helena, MT, you will be responsible for the placement of enclosures, splicing, testing, and documentation of outside plant fiber optic facilities with relation to Outside Plant Construction projects. Perform advanced operation of fiber fusion splicer, OTDR, and optical light testers to ensure adherence to TDS fiber splicing standards and ensuring accuracy and timely documentation of the final product for project closing. You will manage fiber splicing for projects while coordinating with TDS outside plant (OSP) construction, OSP construction contractors, and internal construction teams, ensuring project timelines are met with relation to new network turnup activities.
This position is eligible for a $5,000 sign-on bonus! (Payout terms apply)
Why Join Us?
As a member of our Construction and Service Enablement team at TDS, you'll play a critical role in building and maintaining cutting-edge fiber optic networks that connect communities nationwide. With over 50 years of experience, TDS is a leader in fiber internet innovation, delivering up to 10 Gigabit speeds to homes and businesses. Join our team and be part of a collaborative environment where your skills in construction, safety, and technology will directly impact the future of connectivity in urban, suburban, and rural areas.
This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team.
Responsibilities
* Receives maps and staking sheets for full construction project and ensures project is spliced, tested, and documented with limited guidance.
* Communicates updates to the project team as required.
* Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials.
* Drafts and submits redlines and splice documentation upon completion of project.
* Sets splice enclosures and splice cases according to design, splices fiber, tests, and documents all project fiber locations as part of daily activity.
* Regularly engages Network Services OSP construction teams, OSP construction contractors, internal construction teams, suppliers, and property owners to smoothly coordinate project tasks and avoid disputes.
* Reads construction plans and determines best approach for completing fiber splicing work.
* Maintains all project documentation and records costs of project materials and material transfers.
* Ensures DOT inspections are performed on equipment where required.
* Works with project managers, OSP construction contractors, and internal construction teams to ensure projects remain on schedule and within budget.
* Performs advanced operation of fiber optic fusion splicer, OTDR, and light level testing equipment to facilitate splicing and light level quality according to TDS standards.
* Performs advanced operation of all test equipment associated with fiber optic plant facilities splicing, testing, and documentation.
* Installs fiber enclosures and optical tap cases, splices, troubleshoots, tests, repairs, and documents all fiber as part of OSP construction projects.
* Identifies the location of defective cable using various test equipment and repairs buried and aerial fiber optic cables.
* Performs cable fault acceptance tests on newly constructed facilities.
* Completes all testing documentation and returns as part of project closing requirements.
* Actively trains, mentors, and coaches team members while sharing fiber splicing/testing knowledge and experience.
* Performs quality control inspections and makes training recommendations.
* Ensures safety protocols are enforced.
* Services, cleans, maintains, and repairs equipment.
* Completes all related paperwork in a timely manner.
* Provides assistance to field services technicians, as needed.
The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.
Qualifications
Required Qualifications
* 2+ years of fiber optic splicing and testing experience -OR- current military service or prior military service with honorable discharge.
* 2+ years of telecommunications inside or outside plant experience working with fiber optic networks.
* 1 + years of experience organizing and prioritizing project workloads is a must.
* Must follow the TDS attendance guidelines in order to meet TDS's business needs, including but not limited to our obligations to our customers and to our customers' needs.
* Must have and maintain a valid driver's license and remain eligible for DOT requirements.
Other Qualifications
* Understanding of telecommunication products and services with relation to fiber optic technology.
* Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
* Upon hire, must successfully pass all components of the Safety Training course curriculum.
* Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
* Proven organizational skills and ability to multi-task.
* May require occasional travel.
* Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
* Must be able to operate vehicles with manual transmissions.
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Physical Demands and Work Environment
While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear. The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate must also be able to climb poles, ladders, towers or other structures. The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the associate is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The associate is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The associate is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud.
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
* Medical Coverage
* Dental Coverage
* Vision Coverage
* Life Insurance
* 401(k) Plan
* Generous Vacation & Paid Sick Leave
* Seven Paid National Holidays & One Floating Holiday
* Paid Parental Leave (6 weeks after 12 months of employment)
* Adoption & Surrogacy Assistance
* Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
* Short-Term & Long-Term Disability
* TDS Service Discounts
* Education Assistance
* Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
Pay Range (Hr./Yr.)
$27.62/Hr. - $41.42/Hr.
Auto-ApplyFiber Splicer II- Outside Plant Construction
Missoula, MT jobs
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
As the Fiber Splicer II-Outside Plant Construction in Missoula, MT, you will be responsible for the placement of enclosures, splicing, testing, and documentation of outside plant fiber optic facilities with relation to Outside Plant Construction projects. Perform advanced operation of fiber fusion splicer, OTDR, and optical light testers to ensure adherence to TDS fiber splicing standards and ensuring accuracy and timely documentation of the final product for project closing. You will manage fiber splicing for projects while coordinating with TDS outside plant (OSP) construction, OSP construction contractors, and internal construction teams, ensuring project timelines are met with relation to new network turnup activities.
This position is eligible for a $5,000 sign-on bonus!
(Payout terms apply)
Why Join Us?
As a member of our Construction and Service Enablement team at TDS, you'll play a critical role in building and maintaining cutting-edge fiber optic networks that connect communities nationwide. With over 50 years of experience, TDS is a leader in fiber internet innovation, delivering up to 10 Gigabit speeds to homes and businesses. Join our team and be part of a collaborative environment where your skills in construction, safety, and technology will directly impact the future of connectivity in urban, suburban, and rural areas.
**This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team.**
Responsibilities
Receives maps and staking sheets for full construction project and ensures project is spliced, tested, and documented with limited guidance.
Communicates updates to the project team as required.
Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials.
Drafts and submits redlines and splice documentation upon completion of project.
Sets splice enclosures and splice cases according to design, splices fiber, tests, and documents all project fiber locations as part of daily activity.
Regularly engages Network Services OSP construction teams, OSP construction contractors, internal construction teams, suppliers, and property owners to smoothly coordinate project tasks and avoid disputes.
Reads construction plans and determines best approach for completing fiber splicing work.
Maintains all project documentation and records costs of project materials and material transfers.
Ensures DOT inspections are performed on equipment where required.
Works with project managers, OSP construction contractors, and internal construction teams to ensure projects remain on schedule and within budget.
Performs advanced operation of fiber optic fusion splicer, OTDR, and light level testing equipment to facilitate splicing and light level quality according to TDS standards.
Performs advanced operation of all test equipment associated with fiber optic plant facilities splicing, testing, and documentation.
Installs fiber enclosures and optical tap cases, splices, troubleshoots, tests, repairs, and documents all fiber as part of OSP construction projects.
Identifies the location of defective cable using various test equipment and repairs buried and aerial fiber optic cables.
Performs cable fault acceptance tests on newly constructed facilities.
Completes all testing documentation and returns as part of project closing requirements.
Actively trains, mentors, and coaches team members while sharing fiber splicing/testing knowledge and experience.
Performs quality control inspections and makes training recommendations.
Ensures safety protocols are enforced.
Services, cleans, maintains, and repairs equipment.
Completes all related paperwork in a timely manner.
Provides assistance to field services technicians, as needed.
The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.
Qualifications
Required Qualifications
2+ years of fiber optic splicing and testing experience -OR- current military service or prior military service with honorable discharge.
2+ years of telecommunications inside or outside plant experience working with fiber optic networks.
1 + years of experience organizing and prioritizing project workloads is a must.
Must follow the TDS attendance guidelines in order to meet TDS's business needs, including but not limited to our obligations to our customers and to our customers' needs.
Must have and maintain a valid driver's license and remain eligible for DOT requirements.
Other Qualifications
Understanding of telecommunication products and services with relation to fiber optic technology.
Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull.
Upon hire, must successfully pass all components of the Safety Training course curriculum.
Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
Proven organizational skills and ability to multi-task.
May require occasional travel.
Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
Must be able to operate vehicles with manual transmissions.
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Physical Demands and Work Environment
While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear. The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate must also be able to climb poles, ladders, towers or other structures. The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the associate is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The associate is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The associate is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud.
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
Pay Range (Hr./Yr.) $27.62/Hr. - $41.42/Hr.
Auto-ApplyFiber Splicer I - Outside Plant Construction
Helena, MT jobs
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
As the Fiber Splicer I-Outside Plant Construction in Helena, MT, you will be responsible for the placement of enclosures, splicing, testing, and documentation of outside plant fiber optic facilities with relation to Outside Plant (OSP) Construction projects. You will perform beginner to intermediate operation of fiber fusion splicer, OTDR, and optical light testers to ensure adherence to TDS fiber splicing standards while ensuring accuracy and timely documentation of the final product for project closing. In this role, you will complete fiber splicing for projects while coordinating with OSP construction, OSP construction contractors, and internal construction teams, ensuring project timelines are met with relation to new network turnup activities.
This position is eligible for a $5,000 sign-on bonus!
(Payout terms apply)
**This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team.**
Responsibilities
Performs beginner to intermediate operation of fiber optic fusion splicer, OTDR, and light level testing equipment to facilitate splicing and light level quality according to TDS standards.
Performs beginner to intermediate operation of all test equipment associated with fiber optic plant facilities splicing, testing, and documentation.
Installs fiber enclosures and optical tap cases; splices, troubleshoots, tests, repairs, and documents all fiber as part of OSP construction projects.
Identifies the location of defective cable and fusion splices using various test equipment.
Repairs buried and aerial fiber optic cables.
Performs cable fault acceptance tests on newly constructed facilities.
Completes all testing documentation and returns as part of project closing requirements.
Receives maps and staking sheets for full construction project and ensures project is spliced, tested, and documented with guidance from team mentors or leadership.
Communicates updates to the project team as required.
Takes direction on daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors.
Coordinates with supervisor to ensure continual supply of work and availability of materials.
Drafts and submits redlines and splice documentation upon completion of project.
Sets splice enclosures and splice cases according to design, splices fiber, tests, and documents all project fiber locations as part of daily activity.
Regularly engages with Network Services OSP construction teams, OSP construction contractors and internal construction teams to align with daily tasks.
Reads construction plans and determines best approach for completing fiber splicing work.
Maintains all project documentation including completion of weekly as built records and daily production reports with support from.
Ensures DOT inspections are performed on equipment where required.
Works with project managers, OSP construction contractors, and internal construction teams to ensure projects remain on schedule.
Services, cleans, maintains, and repairs equipment.
Completes all related paperwork in a timely manner.
Provides assistance to Field Services technicians as needed.
The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.
Qualifications
Required Qualifications
1+ year of telecommunications inside or outside plant experience working with fiber optic installation, splicing, and testing experience -OR- 1+ year of telecommunications inside or outside plant experience working with copper or coax installation, splicing, and testing -OR- current military service or prior military service with honorable discharge.
Must follow the TDS attendance guidelines in order to meet TDS's business needs, including but not limited to our obligations to our customers and to our customers' needs.
Must have and maintain a valid driver's license and remain eligible for DOT requirements.
Other Qualifications
Understanding of telecommunication products and services with relation to fiber optic technology.
Physical requirements may vary based on company needs: ability to climb poles, ladders, towers, and other structures as needed.
Ability to kneel, dig, lift, and pull.
Upon hire, must successfully pass all components of the Safety Training course curriculum.
Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
Proven organizational skills and ability to multi-task.
May require occasional travel.
Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
Must be able to operate vehicles with manual transmissions.
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Physical Demands and Work Environment
While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear. The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate must also be able to climb poles, ladders, towers or other structures. The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the associate is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The associate is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The associate is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud.
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
Pay Range (Hr./Yr.) $25.13/Hr. - $37.69/Hr.
Auto-ApplyFiber Splicer I- Outside Plant Construction
Missoula, MT jobs
At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?
As the Fiber Splicer I-Outside Plant Construction in Missoula, MT, you will be responsible for the placement of enclosures, splicing, testing, and documentation of outside plant fiber optic facilities with relation to Outside Plant (OSP) Construction projects. You will perform beginner to intermediate operation of fiber fusion splicer, OTDR, and optical light testers to ensure adherence to TDS fiber splicing standards while ensuring accuracy and timely documentation of the final product for project closing. In this role, you will complete fiber splicing for projects while coordinating with OSP construction, OSP construction contractors, and internal construction teams, ensuring project timelines are met with relation to new network turnup activities.
This position is eligible for a $5,000 sign-on bonus!
(Payout terms apply)
**This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team.**
Responsibilities
Performs beginner to intermediate operation of fiber optic fusion splicer, OTDR, and light level testing equipment to facilitate splicing and light level quality according to TDS standards.
Performs beginner to intermediate operation of all test equipment associated with fiber optic plant facilities splicing, testing, and documentation.
Installs fiber enclosures and optical tap cases; splices, troubleshoots, tests, repairs, and documents all fiber as part of OSP construction projects.
Identifies the location of defective cable and fusion splices using various test equipment.
Repairs buried and aerial fiber optic cables.
Performs cable fault acceptance tests on newly constructed facilities.
Completes all testing documentation and returns as part of project closing requirements.
Receives maps and staking sheets for full construction project and ensures project is spliced, tested, and documented with guidance from team mentors or leadership.
Communicates updates to the project team as required.
Takes direction on daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors.
Coordinates with supervisor to ensure continual supply of work and availability of materials.
Drafts and submits redlines and splice documentation upon completion of project.
Sets splice enclosures and splice cases according to design, splices fiber, tests, and documents all project fiber locations as part of daily activity.
Regularly engages with Network Services OSP construction teams, OSP construction contractors and internal construction teams to align with daily tasks.
Reads construction plans and determines best approach for completing fiber splicing work.
Maintains all project documentation including completion of weekly as built records and daily production reports with support from.
Ensures DOT inspections are performed on equipment where required.
Works with project managers, OSP construction contractors, and internal construction teams to ensure projects remain on schedule.
Services, cleans, maintains, and repairs equipment.
Completes all related paperwork in a timely manner.
Provides assistance to Field Services technicians as needed.
The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned.
Qualifications
Required Qualifications
1+ year of telecommunications inside or outside plant experience working with fiber optic installation, splicing, and testing experience -OR- 1+ year of telecommunications inside or outside plant experience working with copper or coax installation, splicing, and testing -OR- current military service or prior military service with honorable discharge.
Must follow the TDS attendance guidelines in order to meet TDS's business needs, including but not limited to our obligations to our customers and to our customers' needs.
Must have and maintain a valid driver's license and remain eligible for DOT requirements.
Other Qualifications
Understanding of telecommunication products and services with relation to fiber optic technology.
Physical requirements may vary based on company needs: ability to climb poles, ladders, towers, and other structures as needed.
Ability to kneel, dig, lift, and pull.
Upon hire, must successfully pass all components of the Safety Training course curriculum.
Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
Proven organizational skills and ability to multi-task.
May require occasional travel.
Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
Must be able to operate vehicles with manual transmissions.
Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!
Physical Demands and Work Environment
While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk or hear. The associate is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The associate must also be able to climb poles, ladders, towers or other structures. The associate is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The associate must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the associate is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The associate is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The associate is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud.
Benefits
We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!
Associates scheduled to work 20 or more hours per week have access to:
Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
401(k) Plan
Generous Vacation & Paid Sick Leave
Seven Paid National Holidays & One Floating Holiday
Paid Parental Leave (6 weeks after 12 months of employment)
Adoption & Surrogacy Assistance
Employee Assistance & Wellness Programs
Associates working 30 or more hours per week additionally have access to:
Short-Term & Long-Term Disability
TDS Service Discounts
Education Assistance
Paid Volunteer Time
In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.
Who is TDS Telecom?
TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!
At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Pay Transparency
The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.
Pay Range (Hr./Yr.) $25.13/Hr. - $37.69/Hr.
Auto-ApplyHydronic / Boiler Service Technician
Bozeman, MT jobs
Job description💧 Stop Being Just Another Number. Build Your Career in Hydronics & Plumbing with Premier.
Premier Systems is growing our hydronics and plumbing division - tackling everything from high-efficiency boilers and radiant in-floor systems to gas lines and custom plumbing projects across the Gallatin Valley. We take on the kind of work that demands skill, precision, and pride - including custom jobs inside Yellowstone Club and other elite properties.
We're looking for a Hydronics/Boiler Service Technician with plumbing expertise to join our high-performance crew. Licensed plumbers - journeyman preferred - are strongly encouraged to apply. If you want elite projects, top pay, and a team that backs you up, Premier is where you'll find it.
What You'll Get
💰 Competitive Pay: $40-$60/hr DOE + performance bonuses + OT opportunities.
🎉 Work-Life Balance: Four 10-hour shifts, limited on-call.
🛠 Hydronics + Plumbing Focus: Boilers, radiant systems, gas lines, and custom installs.
✈️ Travel Training: Opportunities in Vegas, Denver, California, and Texas.
🏝 Qualifying Mexico Trips: Earn your spot on incentive getaways.
🌊 Company Lake Day: Boats, BBQ, and downtime with the crew.
🥩 Meat Bucks Program: Earn credits to stock your freezer with locally raised premium beef, pork, and wild game.
⛳ Company Golf Tournaments: Friendly competition beyond the jobsite.
🎯 Lifestyle Perks: Fishing trips, private elk hunts, mechanical bull rides, and even “crush a car” competitions.
📅 Real Benefits: Paid holidays, PTO, sick time, and paid lunch breaks.
📈 Growth Culture: 90-day reviews, advanced certifications, and a clear path forward.
🏔 Elite Projects: Custom hydronics and plumbing work in Yellowstone Club and across the Gallatin Valley.
Why This Role Rocks
Take the lead on boilers, hydronics, and plumbing systems.
Service, repair, and optimize boilers, radiant heating, and gas lines with precision.
Run independent calls with confidence, backed by a strong team.
Grow through continuous training and projects that challenge your expertise.
Job requirements What It Takes
3+ years in HVAC Service or Plumbing with strong hydronics/boiler background.
Journeyman Plumber License preferred (licensed plumbers strongly encouraged).
EPA Certification + valid MT driver's license, clean record.
Ability to read diagrams, schematics, and technical manuals.
Strong troubleshooting, communication, and problem-solving skills.
Bonus: ServiceTitan experience, OSHA training, mechanical degree.
Must be able to lift 75 lbs and follow all safety protocols.
The Bottom Line
If you're a licensed plumber or hydronics pro looking for elite pay, challenging projects, and perks no other company in Montana offers - Premier is where you belong.
Premier Systems is a Drug-Free / Alcohol-Free / Tobacco-Free Workplace.
Equal Opportunity Employer.
👉 Ready to bring your hydronics and plumbing expertise to Premier? Apply today.
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Your application has been successfully submitted!
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HVAC Service Technician
Bozeman, MT jobs
Job description🔧 HVAC Service Technicians - Get Paid What You're Worth at Premier
At Premier Systems, we reward performance, not just time on the clock. If you're a Service Technician who knows how to solve client problems, provide solutions, and generate results, you'll earn top pay here - plain and simple.
We've built a reputation for doing things right (nearly 700 five-star reviews back it up), and we extend that same standard to how we treat our team. No micromanaging, no ceiling on your earning potential - just the chance to make more by delivering more.
What You'll Get
💰 Performance-Based Pay: $35-$50/hr DOE - tied directly to your ability to generate revenue and deliver client solutions.
🎯 Bonuses & Incentives: Extra rewards for outstanding performance.
🛠 Top Gear & Tools: Company vehicle, fuel card, uniforms, employee discounts.
🏥 Benefits: Medical, Dental, Vision, HSA.
📅 Time Off: Paid holidays, PTO, and a flexible schedule that respects your life.
🏝 Qualifying Mexico Trips: Crush it and earn your spot on epic team getaways.
🌊 Company Lake Day: Boats, BBQ, and bragging rights with your crew.
🥩 Meat Bucks Program: Earn credits to stock your freezer with locally raised premium beef, pork, and wild game.
⛳ Company Golf Tournaments: Friendly competition outside of work.
🎯 Lifestyle Perks: Fishing trips, private elk hunts, mechanical bull rides, and even “crush a car” competitions.
📈 Growth Culture: Ongoing training, 90-day reviews, and clear advancement paths.
Why You'll Love It Here
At Premier, you're not just running calls - you're a trusted problem-solver. You'll have the independence to do the job right, the support of a team that's got your back, and the chance to grow your skills while earning more than you thought possible.
Your Role
Diagnose, repair, and maintain HVAC systems with precision.
Perform preventive maintenance to keep systems running strong.
Build trust with clients, recommend solutions, and close opportunities we can deliver.
Install copper lines, duct systems, and gas lines when needed.
Follow up with clients to ensure satisfaction and future work.
Log jobs accurately in ServiceTitan and order parts as needed.
Assist teammates to keep projects on track and clients happy.
Job requirements What It Takes
5-10 years as an HVAC Service Technician.
Proven ability to solve problems and generate revenue through client-focused solutions.
EPA Type II certification preferred.
High school diploma or equivalent.
Strong troubleshooting and communication skills.
Ability to read wiring diagrams and service schematics.
Comfortable with tablets/smartphones for dispatch and reporting.
Valid driver's license, clean record.
Ability to lift up to 75 lbs; willing to travel as needed.
Bonus: ServiceTitan experience, OSHA training, NATE certification.
The Bottom Line
If you're a high-performing Service Tech tired of being capped on what you can earn, this is your chance. At Premier, pay follows performance - and the perks, projects, and culture are second to none in Montana.
Premier Systems is a Drug-Free / Alcohol-Free / Tobacco-Free Workplace.
Equal Opportunity Employer.
👉 Ready to get paid what you're worth and join a team that knows how to win? Apply today.
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Commercial HVAC & Refrigeration Service Technician
Bozeman, MT jobs
Job description❄️ Stop Being Just Another Number. Join Premier's High-Performance Commercial Service Team.
Premier Systems is a Lennox Premier Dealer with nearly 700 five-star reviews, a reputation for doing things right, and a growing commercial service division. We work on everything from walk-in coolers and ice machines to rooftop units, split systems, and high-end refrigeration projects across the Gallatin Valley - including jobs inside the Yellowstone Club.
We're looking for a Commercial HVAC & Refrigeration Service Technician who wants solid pay, elite training, and the chance to be part of a team that works hard, wins together, and doesn't settle for average.
What You'll Get
💰 Competitive Pay: $35-$50/hr DOE + performance bonuses + OT opportunities.
🎉 Work-Life Balance: Four 10-hour shifts, limited on-call.
🛠 Tools & Training: Top gear and ongoing factory-backed training.
✈️ Travel Training: Opportunities in Vegas, Denver, California, and Texas.
🏝 Qualifying Mexico Trips: Earn your spot on incentive getaways.
🌊 Company Lake Day: Boats, BBQ, and downtime with the crew.
🥩 Meat Bucks Program: Earn credits to stock your freezer with locally raised premium beef, pork, and wild game.
⛳ Company Golf Tournaments: Friendly competition beyond the jobsite.
🎯 Lifestyle Perks: Fishing trips, private elk hunts, mechanical bull rides, and even “crush a car” competitions.
📅 Real Benefits: Paid holidays, PTO, sick time, and paid lunch breaks.
📈 Growth Culture: 90-day reviews, clear advancement paths, and leadership that invests in your development.
What You'll Do
Diagnose, repair, and maintain commercial HVAC and refrigeration systems: walk-ins, ice machines, rooftop units, splits, and more.
Perform preventative maintenance and inspections.
Handle service calls independently while keeping communication professional and clear.
Build client trust by delivering solutions that last.
Log jobs accurately in ServiceTitan and order parts as needed.
Job requirements What It Takes
3+ years' experience in Commercial HVAC/R service.
EPA Universal Certification (required).
Valid driver's license, clean record.
Strong troubleshooting and communication skills.
Ability to read wiring diagrams, schematics, and technical manuals.
Dependable, self-motivated, able to work independently.
Bonus: NATE certification, EMS/controls experience, OSHA training.
Must be able to lift 75 lbs and follow all safety protocols.
The Bottom Line
If you're looking for a place where your skills matter and your work gets noticed, Premier delivers. You'll earn competitive pay, work on some of Montana's most unique commercial projects, and be part of a team that takes pride in winning together.
Premier Systems is a Drug-Free / Alcohol-Free / Tobacco-Free Workplace.
Equal Opportunity Employer.
👉 Ready to build your career with a team that invests in you? Apply today.
All done!
Your application has been successfully submitted!
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Service Operations Technician - Tier 1
Bozeman, MT jobs
The Service Operations Technician position acts as the first responder to internal and external client inquiries about products and services and provides technical assistance to computer system users while handling and resolving issues, also facilitating issue resolution and tracking, while keeping the client informed of progress. The Service Operations Technician position is fast paced and requires regular management of changing priorities.
Tier 1 provides the first line of defense for support questions and issues including:
* Timely communication to all client inquiries.
* Initial research and prioritization of new requests.
* Keeps users informed about the status of their incident/inquiry.
* 24/7/365 Support - answering phone, opening tickets, monitoring systems.
* Provide excellent customer service.
* Immediate response and resolution to documented processes and procedures.
The Service Operations team is part of the Production Operations group and is responsible for the 24x7x365 monitoring and response to alerts of Zoot's systems and processing environments. The Service Operations team ensures a customer-service focus on timely acknowledgment of requests, detection of issues, restoration of service, and issue resolution.
The Production Operations group is responsible for managing the configuration and day-to-day running of the software infrastructure, monitoring live applications, identifying and resolving issues that arise in the production environment, providing technical support to end-users, and ensuring the smooth operation of the software product by quickly addressing incidents and minimizing downtime. The Product Operations group is the first point of contact for any problems users experience once deployed to production. This group performs tasks like configuration, deployment, monitoring, maintenance, incident response, system performance optimization, and user support.
For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk.
Essential Job Functions
* Communicate with internal and external clients, providing information about products and services, answering inquiries and investigating any issues regarding hardware or software, provide initial troubleshooting and guidance, while completely and accurately documenting all interactions.
* Follow-up to ensure that appropriate actions were taken to resolve clients' problems in a timely fashion and follow up with the clients directly regarding the status or resolution of their issues.
* Provide excellent customer service 24x7x365 through proactive communication, driving resolution of outstanding issues, and monitoring of the production environment.
* Respond immediately and accurately to system alerts, triaging to determine a severity level, and escalating any potential issues. Assist in production issues by researching issues, notifying impacted clients, and escalating as appropriate.
* Contact appropriate vendors for Root Cause Analysis (RCA).
* Ability and discipline to recognize and follow documented procedures to address an issue. Utilize and maintain documentation, and identify documentation gaps that need to be addressed.
* Research common errors and assist in developing solutions with an eye toward continuous improvement and automation.
* Maintain internal and external client contact lists.
* Perform code release functions, while gaining a deeper understanding of platform functionality and the software development lifecycle.
* Pursuit and accumulation of Zoot system knowledge and industry standard technology.
* Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement.
* Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
* Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.
Core Competencies Required
Job Specific:
* Analytical Skills - Uses a logical reasoning process to break down and work through situations or problems; able to identify and define problems, collect and analyze information, problem solve, and make decisions; extract key information from data and develop workable solutions for the problems identified.
* Communication (Oral/Verbal) - Demonstrates the ability to convey thoughts and express ideas effectively using speech in individual or group situations; conveys and presents information appropriately for the needs of various audience groups.
* Communication (Written) - Communicates clearly and effectively in writing as appropriate for the needs of various audience groups; able to get messages across that have the desired effect.
* Compassion and Empathy - Genuinely cares about people; shows concern for work and non-work problems; willing to help; demonstrates genuine understanding of the positive and negative situations of others.
* Composure - Able to maintain a rational and objective demeanor when faced with stressful or emotional situations; makes emotional and physical changes to manage, control, and reduce tension in trying situations; handles pressure and/or stress effectively and does not become defensive or irritated; professional maturity; not derailed by obstacles or rejection.
* Dealing with Ambiguity - Able to cope with change; versatile; can shift gears as priorities or business needs change; able to act without having all of the answers; doesn't get frustrated when things are ambiguous; able to move on if situation necessitates it, even if other tasks/projects aren't complete; able to balance acting with uncertainty with risk.
* Process Oriented - Able to determine the processes necessary to accomplish tasks; utilizes existing processes effectively; knows how to organize or combine tasks that align with processes to make workflow efficient; looks to improve existing processes when appropriate.
* Technical Learning - Able to learn new knowledge and skills that apply to one's job duties; willing and able to learn on the fly; learns quickly when facing new problems; versatile and open to change; tries different solutions to try and find the right one; able to approach situations where learning needs to occur in order to successfully complete the task, but is able to quickly learn what's needed to accomplish it.
Companywide:
* Accountability - Takes responsibility for tasks and projects as assigned; holds self and others accountable for high quality, timely, and cost-effective results; accepts responsibility for mistakes.
* Action Oriented, Initiative - Works hard every day, self-motivated; energized by both tasks expected of the role and new or challenging projects; willing to act even with minimal planning, however, doesn't act carelessly and takes responsibility for actions, whether end result is positive or negative; moves on to the next task or project without being asked or seeks out additional ways to help.
* Communication (General) - Effective with the form(s) of communication that are applicable to a given role (oral, presentation, written); able to be detailed enough to show that the right work was done, yet succinct enough to effectively communicate data, opinions, or findings.
* Critical Thinking - Uses logical, strategic, analytical, reasoning to identify the strengths and weaknesses of a given situation and possible solutions, conclusions or approaches to problems; able to think outside the box to generate possible solutions.
* Customer Focused, Service Oriented - Actively works to meet the expectations, requirements, or needs of internal and external customers; understands who their customer is; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Development Focused - Knows or is able to recognize personal strengths and weaknesses, opportunities, and limits; learns from mistakes; receptive to sharing one's own shortcomings with others; is comfortable with balanced performance reviews (both positives and areas to improve) and honest professional development and career discussions.
* Driving for Results, Solutions Focused - Motivated by success and passionate about working and achieving results that align with the plan; finds ways to complete tasks or projects, even in the face of adversity, and remains optimistic and driven to the end; looks for ways to improve performance all the time.
* Integrity and Trust - Widely trusted across the organization; seen as a direct, truthful individual; maintains confidentiality as required; admits mistakes; doesn't misrepresent themselves or the facts for personal gain.
* Listening - Practices attentive and active listening; has the patience and ability to hear people out; able to accurately restate the opinions of others to validate understanding, even if there is disagreement.
* Mentoring - Able to effectively share knowledge and insight with others so that they can accomplish tasks, achieve goals, and enhance skills.
* Organization and Time Management - Able to manage multiple projects or tasks and adapt to changing priorities; effective and efficient with own time; able to bring resources (e.g. people, materials, processes, budget) together to get things done and uses them effectively; shows up on time and respects the time of others.
* Problem Solving - Willing to solve difficult problems with effective solutions; examines all angles and sources before developing a solution; looks beyond easy solutions and doesn't stop at the first answer; able to uncover or anticipate hidden problems; provides honest analysis, even if the answer isn't what people want to hear.
* Professionalism - Easy to approach and talk to; able to put others at ease, either naturally or due to self-awareness to adjust; warm, pleasant, and gracious; sensitive to and patient with the personalities of others; builds rapport by making people feel comfortable; works well with others; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; able to be candid with peers; solves problems in a way that minimizes negative impacts to others.
* Technical Aptitude - Has the functional and technical knowledge and skills to perform a job's duties at a high level of accomplishment.
* Working with Existing Tools - Able to leverage current tools, services, process, and procedures to accomplish tasks; seeks additional understanding of existing processes and procedures; finds ways to improve upon existing options before proposing or exploring new options.
Education, Training, and Experience Requirements
This position requires:
☒ High School Diploma
☒ Associates Degree Computer Science, Information Technology, or related field preferred.
☒ Bachelor Degree Computer Science, Information Technology, or related field preferred.
☒ Experience 1+ years of previous customer service or support experience preferred.
Or, an equal combination of education and experience.
Physical Requirements
* All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.
* This position specifically requires long periods of sitting at a computer workstation.
Working Conditions
* In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment.
Work Hours and Location
* It is expected that non-exempt (hourly) employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during this position's defined shift schedule.
* This position requires nighttime and weekend work in order to provide 24X7 coverage of the Service Desk.
* This position will require travel less than 5% of the time.
Service Operations Technician - Tier 1
Bozeman, MT jobs
The Service Operations Technician position acts as the first responder to internal and external client inquiries about products and services and provides technical assistance to computer system users while handling and resolving issues, also facilitating issue resolution and tracking, while keeping the client informed of progress. The Service Operations Technician position is fast paced and requires regular management of changing priorities. Tier 1 provides the first line of defense for support questions and issues including:
Timely communication to all client inquiries.
Initial research and prioritization of new requests.
Keeps users informed about the status of their incident/inquiry.
24/7/365 Support - answering phone, opening tickets, monitoring systems.
Provide excellent customer service.
Immediate response and resolution to documented processes and procedures.
The Service Operations team is part of the Production Operations group and is responsible for the 24x7x365 monitoring and response to alerts of Zoot's systems and processing environments. The Service Operations team ensures a customer-service focus on timely acknowledgment of requests, detection of issues, restoration of service, and issue resolution. The Production Operations group is responsible for managing the configuration and day-to-day running of the software infrastructure, monitoring live applications, identifying and resolving issues that arise in the production environment, providing technical support to end-users, and ensuring the smooth operation of the software product by quickly addressing incidents and minimizing downtime. The Product Operations group is the first point of contact for any problems users experience once deployed to production. This group performs tasks like configuration, deployment, monitoring, maintenance, incident response, system performance optimization, and user support. For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. Zoot provides a cloud based, secure processing environment. We offer tailored data driven decisioning technology solutions that empower our clients to streamline processes, increase flexibility and efficiency, accelerate growth, while accessing hundreds of cutting edge data sources to help reduce risk.
Essential Job Functions
Communicate with internal and external clients, providing information about products and services, answering inquiries and investigating any issues regarding hardware or software, provide initial troubleshooting and guidance, while completely and accurately documenting all interactions.
Follow-up to ensure that appropriate actions were taken to resolve clients' problems in a timely fashion and follow up with the clients directly regarding the status or resolution of their issues.
Provide excellent customer service 24x7x365 through proactive communication, driving resolution of outstanding issues, and monitoring of the production environment.
Respond immediately and accurately to system alerts, triaging to determine a severity level, and escalating any potential issues. Assist in production issues by researching issues, notifying impacted clients, and escalating as appropriate.
Contact appropriate vendors for Root Cause Analysis (RCA).
Ability and discipline to recognize and follow documented procedures to address an issue. Utilize and maintain documentation, and identify documentation gaps that need to be addressed.
Research common errors and assist in developing solutions with an eye toward continuous improvement and automation.
Maintain internal and external client contact lists.
Perform code release functions, while gaining a deeper understanding of platform functionality and the software development lifecycle.
Pursuit and accumulation of Zoot system knowledge and industry standard technology.
Know and comply with Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement.
Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.
Core Competencies Required
Job Specific:
Analytical Skills - Uses a logical reasoning process to break down and work through situations or problems; able to identify and define problems, collect and analyze information, problem solve, and make decisions; extract key information from data and develop workable solutions for the problems identified.
Communication (Oral/Verbal) - Demonstrates the ability to convey thoughts and express ideas effectively using speech in individual or group situations; conveys and presents information appropriately for the needs of various audience groups.
Communication (Written) - Communicates clearly and effectively in writing as appropriate for the needs of various audience groups; able to get messages across that have the desired effect.
Compassion and Empathy - Genuinely cares about people; shows concern for work and non-work problems; willing to help; demonstrates genuine understanding of the positive and negative situations of others.
Composure - Able to maintain a rational and objective demeanor when faced with stressful or emotional situations; makes emotional and physical changes to manage, control, and reduce tension in trying situations; handles pressure and/or stress effectively and does not become defensive or irritated; professional maturity; not derailed by obstacles or rejection.
Dealing with Ambiguity - Able to cope with change; versatile; can shift gears as priorities or business needs change; able to act without having all of the answers; doesn't get frustrated when things are ambiguous; able to move on if situation necessitates it, even if other tasks/projects aren't complete; able to balance acting with uncertainty with risk.
Process Oriented - Able to determine the processes necessary to accomplish tasks; utilizes existing processes effectively; knows how to organize or combine tasks that align with processes to make workflow efficient; looks to improve existing processes when appropriate.
Technical Learning - Able to learn new knowledge and skills that apply to one's job duties; willing and able to learn on the fly; learns quickly when facing new problems; versatile and open to change; tries different solutions to try and find the right one; able to approach situations where learning needs to occur in order to successfully complete the task, but is able to quickly learn what's needed to accomplish it.
Companywide:
Accountability - Takes responsibility for tasks and projects as assigned; holds self and others accountable for high quality, timely, and cost-effective results; accepts responsibility for mistakes.
Action Oriented, Initiative - Works hard every day, self-motivated; energized by both tasks expected of the role and new or challenging projects; willing to act even with minimal planning, however, doesn't act carelessly and takes responsibility for actions, whether end result is positive or negative; moves on to the next task or project without being asked or seeks out additional ways to help.
Communication (General) - Effective with the form(s) of communication that are applicable to a given role (oral, presentation, written); able to be detailed enough to show that the right work was done, yet succinct enough to effectively communicate data, opinions, or findings.
Critical Thinking - Uses logical, strategic, analytical, reasoning to identify the strengths and weaknesses of a given situation and possible solutions, conclusions or approaches to problems; able to think outside the box to generate possible solutions.
Customer Focused, Service Oriented - Actively works to meet the expectations, requirements, or needs of internal and external customers; understands who their customer is; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Development Focused - Knows or is able to recognize personal strengths and weaknesses, opportunities, and limits; learns from mistakes; receptive to sharing one's own shortcomings with others; is comfortable with balanced performance reviews (both positives and areas to improve) and honest professional development and career discussions.
Driving for Results, Solutions Focused - Motivated by success and passionate about working and achieving results that align with the plan; finds ways to complete tasks or projects, even in the face of adversity, and remains optimistic and driven to the end; looks for ways to improve performance all the time.
Integrity and Trust - Widely trusted across the organization; seen as a direct, truthful individual; maintains confidentiality as required; admits mistakes; doesn't misrepresent themselves or the facts for personal gain.
Listening - Practices attentive and active listening; has the patience and ability to hear people out; able to accurately restate the opinions of others to validate understanding, even if there is disagreement.
Mentoring - Able to effectively share knowledge and insight with others so that they can accomplish tasks, achieve goals, and enhance skills.
Organization and Time Management - Able to manage multiple projects or tasks and adapt to changing priorities; effective and efficient with own time; able to bring resources (e.g. people, materials, processes, budget) together to get things done and uses them effectively; shows up on time and respects the time of others.
Problem Solving - Willing to solve difficult problems with effective solutions; examines all angles and sources before developing a solution; looks beyond easy solutions and doesn't stop at the first answer; able to uncover or anticipate hidden problems; provides honest analysis, even if the answer isn't what people want to hear.
Professionalism - Easy to approach and talk to; able to put others at ease, either naturally or due to self-awareness to adjust; warm, pleasant, and gracious; sensitive to and patient with the personalities of others; builds rapport by making people feel comfortable; works well with others; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; able to be candid with peers; solves problems in a way that minimizes negative impacts to others.
Technical Aptitude - Has the functional and technical knowledge and skills to perform a job's duties at a high level of accomplishment.
Working with Existing Tools - Able to leverage current tools, services, process, and procedures to accomplish tasks; seeks additional understanding of existing processes and procedures; finds ways to improve upon existing options before proposing or exploring new options.
Education, Training, and Experience Requirements
This position requires: ☒ High School Diploma ☒ Associates Degree Computer Science, Information Technology, or related field preferred. ☒ Bachelor Degree Computer Science, Information Technology, or related field preferred. ☒ Experience 1+ years of previous customer service or support experience preferred. Or, an equal combination of education and experience.
Physical Requirements
All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.
This position specifically requires long periods of sitting at a computer workstation.
Working Conditions
In order to optimize team performance, the work space for this position is typically a cubicle setting in an open space environment.
Work Hours and Location
It is expected that non-exempt (hourly) employees, and specifically this position, regularly and consistently report to work on-site, at Zoot headquarters, during this position's defined shift schedule.
This position requires nighttime and weekend work in order to provide 24X7 coverage of the Service Desk.
This position will require travel less than 5% of the time.
Residential HVAC Service Technician. Commission-Based
Kalispell, MT jobs
Job DescriptionBenefits:
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Profit sharing
Training & development
HVAC Service Technician High Commission + Mountain Lifestyle
Aire Serv of Kalispell Kalispell, MT
Aire Serv of Kalispell is hiring an elite HVAC selling technician with strong average tickets and a history of 5-star service.
High commission earnings: $120k$180k+ for top techs
Supportive team, steady call volume, and year-round work
What You Bring
Proven selling tech track record
Ability to generate strong average tickets
Professionalism that earns 5-star reviews
EPA certification + 2+ years experience
Role
Diagnose, present clear solutions, perform repairs
Deliver a 5-star customer experience
Become a top-earning technician in Montana
Build a career AND lifestyle you actually enjoy
Residential Technician - Residential Services (Anaconda/Butte, MT)
Service technician job at Aware
Requirements
Talents, skills, and abilities:
Computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
Interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
A valid Montana Driver's License or the ability to obtain one, and an acceptable driving record.
An acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
Intensive Stabilization Residential Technician - Residential Services (Anaconda/Butte, MT)
Service technician job at Aware
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as an intensive stabilization residential technician.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provides direct care to those with intellectual and developmental disabilities.
Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.
Fosters positive relationships between caretakers and individuals served.
Ensures client safety and maintaining a safe environment.
Reminds and assists clients with self-administration of medications (with proper training).
Encourages self-help activities.
Reports changes in client's condition or family situation to administrators and supervisors.
Documents services provided.
Performs home management functions such as light housekeeping, laundry, bed making, and cleaning. Will follow the specific plan of treatment under the direction of a Board-Certified Behavior Analysis (BCBA) and/or Lead Clinical Program Supervisor (LCPC/LCSW).
Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.
Accompanies clients to scheduled appointments and transports clients or running errands for clients.
Provides direct care to those with mental health needs and challenges.
The work is complex and goes well beyond caregiving, requiring skills including independent problem solving, decision making, behavioral assessment and prevention, medication administration, health and allied health treatment, teaching new skills, crisis prevention and intervention and more.
Job duties and responsibilities include providing direct care to those with intellectual , developmental, disabilities and/or serious emotional disturbances. Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks, fosters positive relationships between caretakers and individuals served, ensures client safety and maintain a safe environment, along with other related tasks.
Excited to join our organization? AWARE intensive stabilization residential technicians earn $17.00 - $18.86 per hour plus an additional $7.00 per hour stipend for scheduled shifts in the Intensive Stabilization Group Home. Requirements
Talents, skills, and abilities:
Each applicant selected for positions working inside Intensive Stabilization Services will be directed to complete assigned training and/or obtain training certifications.
Employee training will be based on individual client needs and may include H.E.L.P., Applied Behavior Analysis, and Functional Behavior Assessments tailored to each client's unique needs.
Training may be before placement with the client and may also be ongoing.
Ability to work in a residential setting.
Communication skills (verbally and written) with all levels of personnel, internal and external to the company.
Ability to handle physical aspects of job, including bending, stooping, lifting, pushing, pulling, reaching, and walking for periods of time.
High school diploma, GED, or equivalent
18 years of age or older
A valid Montana Driver's License or the ability to obtain one, and an acceptable driving record.
An acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
Residential Technician - Residential Services (Billings, MT)
Service technician job at Aware
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a residential technician.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Communicate effectively with residents, their families, and other staff members.
Implements individual support plans, assessing strengths and skills in daily living.
Assisting adults and youth with developmental disabilities and mental health conditions in identifying, developing, and participating in a variety of meaningful activities to increase functional independence.
Administering assessment instruments and assisting in the development of training programs for persons with developmental disabilities.
Assisting in training programs that centers on basic living skills, independent living skills, vocational skills, and academic skills.
Excited to join our organization?AWARE residential technicians earn $17.00 - $18.86 per hour. Requirements
Talents, skills, and abilities:
Computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
Interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
A valid Montana Driver's License or the ability to obtain one, and an acceptable driving record.
An acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
Relief Residential Technician - Residential Services (Missoula, MT)
Service technician job at Aware
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a relief residential technician.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Communicate effectively with residents, their families, and other staff members.
Implements individual support plans, assessing strengths and skills in daily living.
Assisting adults and youth with developmental disabilities and mental health conditions in identifying, developing, and participating in a variety of meaningful activities to increase functional independence
Administering assessment instruments and assisting in the development of training programs for persons with developmental disabilities.
Assisting in training programs that centers on basic living skills, independent living skills, vocational skills, and academic skills.
Excited to join our organization? AWARE relief residential technicians earn $17.00 - $18.86 per hour. Requirements
Talents, skills, and abilities:
Computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
Interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
A valid Montana Driver's License or the ability to obtain one, and an acceptable driving record.
An acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual Raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
Relief Residential Technician - Residential Services (Great Falls, MT)
Service technician job at Aware
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a relief residential technician.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Communicate effectively with residents, their families, and other staff members.
Implements individual support plans, assessing strengths and skills in daily living.
Assisting adults and youth with developmental disabilities and mental health conditions in identifying, developing, and participating in a variety of meaningful activities to increase functional independence.
Administering assessment instruments and assisting in the development of training programs for persons with developmental disabilities.
Assisting in training programs that centers on basic living skills, independent living skills, vocational skills, and academic skills.
Excited to join our organization?AWARE residential technicians earn $17.00 - $18.86 per hour. Requirements
Talents, skills, and abilities:
Computer literacy skills, including the ability to navigate, record, and overall basic computer skills needed for performance-based software as well as an electronic medical records system.
Interpersonal oral and written communications skills to work as a team member, to make observations and to report them accurately, to learn resident care methods, and to follow oral and written instructions.
High School Diploma or HSE is required, along with past employment experience.
A valid Montana Driver's License or the ability to obtain one, and an acceptable driving record.
An acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
Intensive Stabilization Residential Technician - Residential Services (Great Falls, MT)
Service technician job at Aware
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as an intensive stabilization residential technician.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Provides direct care to those with intellectual and developmental disabilities.
Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks.
Fosters positive relationships between caretakers and individuals served.
Ensures client safety and maintaining a safe environment.
Reminds and assists clients with self-administration of medications (with proper training).
Encourages self-help activities.
Reports changes in client's condition or family situation to administrators and supervisors.
Documents services provided.
Performs home management functions such as light housekeeping, laundry, bed making, and cleaning. Will follow the specific plan of treatment under the direction of a Board-Certified Behavior Analysis (BCBA) and/or Lead Clinical Program Supervisor (LCPC/LCSW).
Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up.
Accompanies clients to scheduled appointments and transports clients or running errands for clients.
Provides direct care to those with mental health needs and challenges.
The work is complex and goes well beyond caregiving, requiring skills including independent problem solving, decision making, behavioral assessment and prevention, medication administration, health and allied health treatment, teaching new skills, crisis prevention and intervention and more.
Job duties and responsibilities include providing direct care to those with intellectual , developmental, disabilities and/or serious emotional disturbances. Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks, fosters positive relationships between caretakers and individuals served, ensures client safety and maintain a safe environment, along with other related tasks.
Excited to join our organization?AWARE intensive stabilization residential technicians earn $17.00 - $18.86 per hour plus an additional $7.00 per hour stipend for scheduled shifts in the Intensive Stabilization Group Home. Requirements
Talents, skills, and abilities:
Each applicant selected for positions working inside Intensive Stabilization Services will be directed to complete assigned training and/or obtain training certifications.
Employee training will be based on individual client needs and may include H.E.L.P., Applied Behavior Analysis, and Functional Behavior Assessments tailored to each client's unique needs.
Training may be before placement with the client and may also be ongoing.
Ability to work in a residential setting.
Communication skills (verbally and written) with all levels of personnel, internal and external to the company.
Ability to handle physical aspects of job, including bending, stooping, lifting, pushing, pulling, reaching, and walking for periods of time.
High school diploma, GED, or equivalent
18 years of age or older
A valid Montana Driver's License or the ability to obtain one, and an acceptable driving record.
An acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.
Therapeutic Recreation Service Technician (Great Falls, MT)
Service technician job at Aware
If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.
AWARE is looking for the right person to join the team as a therapeutic recreation service technician.
The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.
We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.
Responsibilities:
Ability to work independently in assigned location/ region
Ability to travel via personal vehicle or AWARE vehicle to client or service area
Experience leading and instructing participants in gaining life skills
Experience in planning and leading recreational activities
Implements interventions that are sensitive to the client age, cultural background, stage of development, limitations of disabling conditions, skill and experience level.
Role model by demonstrating and engaging in activities alongside client to help promote positive lifestyle skills
Assist TRPD in creating protocols for interventions that include short term goals and criteria for assignment
Observe client response to intervention to verbally communicate and collaborate with TRPD and treatment team members
Document outcomes of the intervention in EHR per policy to provide evidence for TRPD needed for evaluation of TR program effectiveness.
At time of transition or discharge, provides TRPD with client information to assist in formulating a transition/ discharge plan.
Excited to join our organization?AWARE therapeutic recreation service technicians earn $17.75 per hour. Requirements
Talents, skills, and abilities:
High School Diploma or HSE is required, along with past employment experience.
Must have, or be willing to obtain, a valid Montana Driver's License and have an acceptable driving record.
Must have an acceptable criminal and protective services background check.
Benefits:
AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security.
AWARE's benefits include:
Annual raises
Tuition Reimbursement
Health Insurance
Dental/Vision Insurance
401(k) with company match
Life Insurance
Wellness programs
Generous paid time off
We are proud to be an equal opportunity employer.