Awarepoint Corp. jobs - 23 jobs

Job DescriptionThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. The Platform Operations Coordinator plays a key role in managing relationships with external service providers that may affect platform stability or performance. This role ensures clear communication, accurate tracking, and alignment of external activities with internal processes. The coordinator maintains support structures with vendors, oversees third-party maintenance and incident follow-up, and keeps operational documentation up to date. The role also supports internal platform readiness efforts including code releases, pilots, and other initiatives by coordinating resources, facilitating reviews, and promoting cross-team collaboration. While not responsible for delivering external initiatives, this position helps integrate those efforts smoothly into the overall operations, supporting platform stability and timely incident response.Key Responsibilities: Manage Third-Party Relationships: Ensure mutual support structures with external partners critical to the platform by confirming that support contacts, escalation paths, NOC procedures, and communication protocols are clearly defined, documented, and aligned with Platform Operations standards to maintain system stability and support incident response. Coordinate Third-Party Events: Track third-party maintenance, releases, and service disruptions to evaluate potential impact on the platform. Ensure these events are communicated and assessed in the context of internal maintenance schedules and monitoring coverage to avoid conflicts, minimize risk, and support coordinated response efforts across teams. Oversee Third-Party Documentation: Maintain accurate, up-to-date records of third-party contacts, escalation paths, maintenance events, and operational dependencies. Ensure documentation supports effective coordination, event tracking, and alignment with internal operations to help maintain platform stability. Support Production Readiness: Coordinate readiness efforts for internal platform changes including code releases, pilots, and other initiatives by assessing potential impact to the platform. Facilitate readiness reviews, monitoring plans, and Hypercare preparation to ensure smooth deployment and operational continuity. Act as Liaison: Serve as an operational liaison between Platform Operations and internal teams when third-party services intersect with platform activity. Facilitate communication to ensure awareness of impacts, coordinate cross-team alignment, and help resolve issues by connecting the right internal and external contacts. Coordinate Internal Workstreams: Support planned Platform Operations initiatives by aligning resources, tracking key milestones, and ensuring consistent communication across teams. Focus on structured, proactive efforts rather than reactive or ad hoc requests. Team Coordination Support: Participate in team planning sessions, daily check-ins, handoffs, and cross-functional syncs to maintain progress on internal initiatives. Help identify and remove blockers to keep work moving smoothly. Maintain Backlogs and Prioritization: Collaborate with team leads and stakeholders to manage and prioritize backlogs, ensuring timely execution of internal work. This includes tasks related to third-party events, readiness reviews, and other operational initiatives. Postmortem and Incident Tracking: Ensure complete incident documentation for third-party disruptions and major internal events. Track follow-up actions to closure, focusing on Platform Operations tasks and securing root cause details or accountability from third parties when applicable. Operational Reporting and Team Visibility: Develop and distribute clear, professional updates that highlight Platform Operations activities and value across the organization. This includes reporting on initiative progress, platform health metrics, post-incident follow-ups, third-party event impacts, and readiness milestones. Ensure reporting showcases team contributions, builds cross-functional awareness, and reinforces transparency around operational efforts. Qualifications: Bachelor's degree in Business Administration, Information Systems, or a related field 2-4 years of experience in operations coordination, vendor management, or platform support roles within a technology or SaaS environment Strong organizational and project coordination skills, with the ability to track multiple concurrent workstreams Excellent written and verbal communication skills, with experience drafting documentation and stakeholder updates Comfort working cross-functionally with internal technical teams and external service providers Proactive mindset and attention to detail in managing follow-ups, deadlines, and readiness planning Experience supporting software release processes or technical deployments is a plus Ability to manage ambiguity and maintain structure in a fast-paced, evolving environment Bonus points for experience with incident management practices and tools (e.g., Jira, PagerDuty, ServiceNow, or similar) We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 20 different states and 8 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities. As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Hackett's Intellectual Property Business (IPB) offers integrated measurement, advisory, and learning solutions to clients across industry. Our Benchmarking (measurement) solutions help organizations quantify and compare the efficiency and effectiveness of enterprise performance and enable a transformation plan. Our Executive Advisory programs are designed to guide executives through their most impactful and difficult decisions - functional strategy, organizational design and governance, digital strategy, talent, cost management, analytics, and more - helping them to realize value for the function as well as the broader enterprise. Our seasoned advisors use our extensive intellectual capital along with their deep knowledge of functional processes to bring the best answers for our clients, accelerating decision making and speed to benefit. We challenge and support our clients with external perspectives on what good looks like, pragmatic best practice guidance and empirical, fact-based insight into how to get there. The Hackett Institute, our learning and development business, leverages our intellectual capital in development and deployment of comprehensive, virtual, on-demand training in critical competency areas - working capital, global business services, robotic process automation, and enterprise analytics. These solutions, often integrated and at times combined with other Hackett practices and solutions (i.e. consulting, technology implementation, etc.), are underpinned by Hackett's proprietary and industry leading continuous improvement platform, Quantum Leap, which enables transformation management and performance tracking in a virtual, digitized SaaS platform. The Sales Director is critical in the go-to-market of these solutions - owning all elements of territory management/strategy, business development - in partnership with a dedicated business development professional, pipeline management, and sales and all related solutioning, negotiating, contracting, and other required administrative activities. The Sales Director will lead the growth of Hackett's business in a particular market, managing a database of prospects, establishing key contacts within that database, educating potential clients about Hackett, and marketing Hackett's solutions via in-person meetings, telephone calls, campaigns, and networking. The goal is to qualify the best opportunities for engagements to build the practice, partnering with Hackett practice leadership and functional subject matter experts in closing business. You are the front end of an engagement pursuit team, energizing and supporting your team in the pursuit of new client acquisitions and growth of the business. Job Responsibilities: The primary role of the Sales Director is to acquire new clients across the Global 1000 and broadly across industry, size, and complexity by focusing on three key components: (1) Driving the lead generation process for prospective clients through securing new meetings (2) Leading the sales process from initial meeting (M1) through subsequent meetings to acquisition of new customers (3) Owning the overall business through effective sales and business management skills. Lead Generation: Responsible for establishing the strategy and coordination of the entire lead generation process - working with practice and firm leadership and subject matter experts - and leveraging - and guiding - a dedicated Business Development Associate as well your own networking to drive volume, velocity and closes for the practice. Key responsibilities include: Develop account entry strategy, development of related primary business issues and positioning. Responsible for prospecting and scheduling appointments throughout client and prospect base. Managing the sales calls, owning research preparation, material development and coordination of the ongoing pursuit Responsible for selling and managing ongoing relationships with multiple large, complex client engagements Develop informed views of relevant business issues, and assist existing and prospective clients to achieve their business objectives through the adoption of Hackett solutions Integrate personal sales activities with local marketing activities where required Monitor and report on relevant market and competitor activities Sales Management Lifecycle Management: Responsible for facilitating the sales process from initial meeting (M1) through subsequent meetings (M2-M3, etc.) to acquisition of the new client. Key responsibilities include: Determine the right resources to be committed to sales pursuits, and lead cross-functional teams to develop proposals for qualified opportunities Manage and facilitate the sales process; including handling action-items, scheduling of follow-up meetings (M2-close), coordination of call coverage with Advisor and/or Solution Director, and meeting / call logistics Communicate and liaise internally and externally to develop sustained and productive relationships with clients and Hackett delivery teams Use Salesforce.com to develop and maintain an accurate pipeline of stages and opportunities, client contact details, and accurately forecast revenue Participate in weekly meetings with practice leadership and broader Sales Director and business development team to review weekly pipeline and activity update reporting; reviewing prospect calls, coverage, and pipeline movement Drive timely collections for all Accounts Receivables within client base Effective Sales Management Practices: Responsible for effectively managing the sales process through effective personal and business management skills. Key responsibilities include: Develop and execute a cohesive sales strategy for designated account(s) and overall territory. Execute to the goals and objectives of the firm's annual sales plan. Serve as expert in problem solving and troubleshooting skills with the ability to exercise mature judgment Meet and exceed sales targets and compensation plan objectives Comply with the Global Sales Terms, Conditions and Expectations Document Participate in training when required and proactively develop relevant knowledge and skills. Contribute expertise/insight across internal teams Facilitate exchange of ideas and application of best practices across internal teams Qualifications, Experience and Skills: The candidate should have demonstrated, quantifiable success in driving new client sales in the core functional areas of Finance (including accounting and FP&A), Human Resource, Information Technology, Sourcing and Procurement, Supply Chain, and Shared Services. Experience selling into corporate overhead functions (i.e. legal, facilities, etc.), sales, marketing, and customer service a plus. Other key qualifications should include: Demonstrates the ability to understand Hackett core methodology and research concepts, assisting with securing of executive appointments Consistently develops and drives effective written communications with strong experience in email communiques to prospective clients Ability to communicate effectively in conversations with Executives and internal constituents and partners Expertise and proficiency in Business Development and Sales tools, particularly Salesforce.com and the Microsoft Office suite Proficient in conducting client research to facilitate improved targeting and meeting execution Demonstrated ability to work across a matrix of Hackett practices, selling channels, and solutions Demonstrated understanding of the key business issues facing large organizations and discrete functional areas (i.e. Finance, HR, etc.)

About ShiftKey ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America's healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit ***************** The role Our Acute Division is on an exceptional growth trajectory and is continuing to expand rapidly across the hospital market. To keep that momentum going, we're adding a Director of Sales to help more hospitals adopt the ShiftKey Marketplace - a platform that connects healthcare facilities with the professionals they need, when they need them. This is a new, high-impact individual contributor role focused entirely on growth within the acute care market. You'll be responsible for developing and executing a regional strategy to bring new hospital clients onto our platform - partnering with executives, navigating complex sales cycles, and closing high-value agreements that directly drive division performance. You'll report to the VP of Strategic Growth and join a division that has already proven its ability to scale fast, with the infrastructure, product-market fit, and executive backing to match your ambition. If you're a proven hunter who thrives in high-growth environments, this role offers significant upside - with uncapped OTE and the opportunity to be part of a business that's already winning and still just getting started. Where you'll work This position is based at our HQ in Irving, Texas. We believe the best onboarding happens face-to-face, so you'll start on-site five days a week for your first few months. After ramp-up, you can work hybrid (1-2 days working from home each week). Some travel (around 10%) will be expected to meet hospital executives and support sales efforts. What you'll be doing * Lead the full sales cycle - from prospecting and outreach to negotiation and close - for new hospital partnerships. * Leverage your existing relationships and professional network across the hospitals and healthcare systems to accelerate introductions, shorten sales cycles, and build trusted partnerships. * Build relationships with executive-level decision-makers to understand their workforce challenges and position ShiftKey as a trusted partner. * Secure and negotiate complex agreements (MSAs, SLAs, multi-year contracts). * Leverage data, insights, and collaboration with internal teams to drive client success and long-term partnerships. * Consistently meet or exceed annual revenue and activity goals. * Stay current on market dynamics, competitors, and regulatory changes that affect hospital staffing decisions. What you'll need * 2 - 5 years of experience in complex hospital sales, ideally selling SaaS or staffing solutions into hospital settings. * A proven record of meeting or exceeding quotas for at least two years. * A hunter mentality - you thrive on building new relationships and closing new business. * Strong contract negotiation and communication skills, especially with hospital executives and purchasing decision-makers. * Familiarity with Salesforce or a similar CRM for managing pipeline, forecasting, and reporting. * High ethical standards and a commitment to consultative, value-driven selling. Perks of working at ShiftKey * Inclusive and collaborative work environment where all voices are valued. * Hybrid-friendly office spaces designed to be fun and engaging. * Comprehensive health, vision, and dental coverage. * Benefits begin on your first day. * Generous PTO and company-paid holidays, including flexible floating holidays. * 100% 401(k) employer match up to 6%. * Paid parental leave. * Wellness support, including access to mental health resources. #LI-Onsite Our Commitment to Diversity ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. EEO Statement ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs. ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: accommodations@shiftkey.com

Payroll Director Join The Hackett Group, a global leader in strategy and operations consulting, renowned for optimizing Oracle implementations across finance, HR, supply chain management, and CRM. Leveraging our extensive benchmarking and best practices database, we customize Oracle solutions to align with each client's unique business needs efficiently and effectively. Responsibilities: Configure, implement, and troubleshoot Oracle Payroll Cloud Lead Oracle HCM Cloud projects as an Implementation Lead Provide expertise in Oracle Payroll Cloud Applications Expand knowledge across related modules such as compensation, OTL, or absent management Stay abreast of Oracle Cloud technologies, business processes, and consulting trends Engage clients, conduct workshops, and define business requirements Analyze systems, identify integration points, and recommend solutions Conduct gap analysis and propose tailored solutions Develop testing scenarios, scripts, and lead testing phases Resolve technical issues including integrations, data mapping, and migration support Mentor clients on Oracle HCM Cloud usability Manage project teams, ensuring timelines and deliverables are met Requirements: Proven consulting experience in Oracle Cloud implementations Hands-on experience in two to three full lifecycle implementations of Oracle HCM products Familiarity with HCM best practices and storytelling abilities Strong analytical and problem-solving skills Excellent communication and follow-up skills Adherence to Hackett Group methodologies Ability to adapt quickly to new projects with a proactive approach Extensive hands-on experience with Oracle Payroll Cloud implementations Experience in workstream management, estimation, and project planning Flexible work location possible with company approval, excluding remote work from Colorado or New York City.

THE HACKETT GROUP - EPM, ERP & ANALYTICS (EEA) TRANSFORMATION PRACTICE The Hackett Group (NASDAQ: HCKT) is an intellectual property-based strategic consultancy and leading enterprise benchmarking firm to global companies, offering digital transformation including implementation of leading enterprise cloud applications, workflow automation and analytics that enable digital world class performance. The ERP, EPM and Analytics Practice (EEA) focuses on the design and implementation of Technology-Enabled Transformations for clients across a spectrum of industry verticals. These tech-enabled transformations are structured around the entire service delivery model and improving end-to-end processes via core Oracle platforms and a variety of niche/edge technologies. Hackett's unique intellectual property engines enable clients to target and realize the benefits of these transformations to their business. The Hackett Group implements and integrates the world's leading EPM solutions to help eliminate manual processes, enable fact-based business planning and make informed decisions that drive competitiveness. Please visit our website at *********************** to find out more about our firm. EEA TRANSFORMATION PRACTICE The EEA Transformation Practice is the industry leader in developing and implementing strategic solutions for the Finance function that enable the function to improve decision- making capabilities, increase productivity and provide a platform for increased growth of the business. The primary offerings of this practice area are: EPM Strategy (Blueprint and Strategy, Org Design and People Development and Strategy/KPI Articulation), EPM Transformation (EPM Process and Data Optimization, EPM Center of Excellence/Delivery Model, Cost Management) and Finance Technology (EPM/BI Information Architecture, Planning and Budgeting Solutions, Consolidation and Reporting Solutions, and Management / other Enterprise-wide Reporting Solutions.) Consultant Job Duties & Responsibilities An EEA Consultant for The Hackett Group will typically be involved in the following activities: • Understanding and articulating major financial processes and best practices within a business and/or industry • Interviewing key client stakeholders regarding pain points and opportunities for improvement • Collecting and analyzing business requirements and translating business requirements into process, functional and technical designs • Logically organizing, analyzing and synthesizing client and research-based information • Understanding and documenting financial process flows and suggesting areas for process improvement, especially in the areas of close and consolidation and planning, budgeting and forecasting • Gathering, interpreting and manipulating data to support organizational assessments • Collaborating with clients to evaluate software vendors and select components of the overall financial systems architecture Characteristics of a Great Consultant • Ability to manage and complete multiple tasks in timely manner • Ability to effectively operate both independently and in a team environment • Excellent verbal and written communication skills • Strong technical skills (MS Office Suite - Word, Excel, Access, Visio, etc.) • Ability to compile and analyze large amounts of data • Ability to learn a business intelligence platform (Oracle/ Hyperion, Cognos, SAP, etc.) • Desire to travel The Hackett Group also places high emphasis on a person being motivated, resourceful, professional, self-confident, entrepreneurial, independent, imaginative and tenacious.

We are seeking an experienced Oracle Cloud Functional Manager specializing in OTL (Oracle Time and Labor) and Absence Management. The ideal candidate will lead functional teams in implementing and supporting Oracle Cloud HCM solutions, focusing on time and labor management processes, absence tracking, and related functionalities. Key Responsibilities: Lead and manage Oracle Cloud HCM implementations, upgrades, and support projects with a focus on OTL and Absence Management modules. Collaborate closely with clients and internal teams to gather requirements, design solutions, and configure Oracle Cloud applications to meet business needs. Provide expert guidance on best practices for OTL and Absence Management configurations, integrations, and customization. Conduct workshops, training sessions, and knowledge transfer sessions for end-users and project stakeholders. Drive testing, deployment, and post-go-live support activities, ensuring smooth transitions and minimal disruptions. Act as a subject matter expert on Oracle Cloud HCM functionalities, staying updated on new releases and features to enhance solution offerings. Proactively identify risks, issues, and dependencies, and develop mitigation strategies to ensure project success. Mentor junior team members and contribute to knowledge-sharing initiatives within the Oracle Cloud practice. Required Qualifications: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. Master's degree preferred. Minimum 3 years of hands-on experience with Oracle Cloud HCM modules, particularly OTL and Absence Management. Proven track record in leading full lifecycle Oracle Cloud HCM implementations, including requirements gathering, design, configuration, testing, and deployment. Strong understanding of HR business processes related to time and labor management, absence tracking, and related compliance requirements. Excellent communication skills with the ability to interact effectively with stakeholders at all levels. Oracle Cloud HCM certifications (e.g., Oracle Cloud Certification in OTL and Absence Management) preferred. Experience in consulting or advisory roles, providing strategic guidance and solutions to clients. Work Location: Flexible work location possible with company approval, excluding remote work from Colorado or New York City.

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are currently seeking a Systems Integration Analyst who is up to the task of working in a fast paced, high demand environment. This is a full time salaried position. You will join a team of analysts responsible for testing and delivering innovative products to market that covers everything from hardware system integrations to web based user interfaces. You will have opportunities to learn many different technologies and business industries. You will be rewarded for working effectively, diligent, self-sufficient, and by inspiring innovation. This is a customer facing position. Primary Job Responsibilities Aptitude, Expertise, Team Work Learn and adapt to the ever changing hardware and software environments of payment systems and processing Work with various payment hardware devices and POS systems within the lab environment Read and understand business requirements and technical design documentation Provide assistance or suggestions to influence product design Work closely with a team to meet deadlines sharing in responsibilities and providing assistance Train production support staff and technicians on new products and features, system setup and configuration Provide detailed technical and support documentation Grow to become a product and implementation SME Integration Certification, QA Support Conduct integration certifications with 3rd party software integrators; understand implementation, tailor test suite accordingly, analyze test data, provide feedback Work closely with QA team providing testing support, integration details, technical support Assist on occasion with creating and executing thorough test plans, including positive and negative testing, functional testing, and regression tests Test efficiently with innovative tools and automation Work with QA team identifying testing gaps, proper coverage, and testing approach relative to complex integrations and system use cases Work with engineers on troubleshooting and identifying root causes of dev issues and production issues alike System Integration and Partner Support Work with software integrators to certify integrations to our platforms Provide strong customer service communication to integrators and end users Respond to technical questions in person, via email, or over the phone Work with Engineers gathering details and conveying the technical information back to integrators Work closely with resellers and implementers with knowledge transfer, documentation, installation procedures, troubleshooting, level 3 technical support. Provide oversight and guidance in the device ordering process per integration details Publish training manuals, test cases, specifications, and other technical documentation Help enforce version control and proper documentation Notify customers of product availability Preferred Skills and Experience Bachelor's Degree in computer science, management information systems, or a related degree from an accredited college or university Demonstrate a strong technical aptitude, experience in software development a plus Experience working with: Windows CE, XP, 7, 8, 10, Office 2007- 2013 and Software Testing Essentials Desired Skills and experiences Administration of systems such as Jira, Confluence, or Azure PCI policies and best practices Knowledge of the payment industry, including EMV, eCommerce sites, industry best practices Java .NET XML JSON iOS Android POS systems/hardware experience a plus: Micros Point of Sale, Ingenico, VeriFone in various industries (retail, hotel, ecommerce, restaurant) We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 16 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities. As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.Job Responsibilities (Including but not limited to): In-depth understanding of the payments and financial technology industry, with the ability to “tell a story” through a deep understanding of FreedomPay's technology stack. Ability to become a Subject Matter Expert on the FreedomPay platform and our solutions. Guide customers by identifying their needs and directing them toward the best out-of-the-box product solutions, while also drilling into the core of their requirements to ensure comprehensive understanding and effective solution delivery. Lead pre-sales and technical integration calls, including point-of-sale, ecommerce, and mobile integration discussions. This includes taking minutes and performing research on the potential merchant/partner prior to the call to ensure a full understanding of their environment, products, and solutions. Intake requirements for new product enhancements and professional services. Ability to present a solution sale to large groups, including internal employee training sessions as well as client/partner meetings. Contribute to responses for Requests for Information (RFI) and Requests for Proposal (RFP). Review incoming technical requests and respond to questions from the Sales, Partners, Account Management, and other client-facing teams. Build, maintain, and update PowerPoint presentations to accurately reflect growing and changing platform solutions and offerings. Attend conferences, presentations, and other client-facing meetings as needed. Create and manage partner integration/certification tickets in JIRA ticketing system. Monitor partner integration status and manage updates to the Sales, Partner, and Account Management teams. Review and manage ISV integration/certification partners, including point-of-sale, property management, ERP, eCommerce, and mobile integrations. Review, update, and manage the resources on the Sales Engineering space within the company's intranet (Confluence & SharePoint). Participate in planning and implementation of internal and external training sessions. Critical and creative writing skills are required to be successful in the role. Ability to learn how to use Responsive software (RFP Response). Support Account Management and Sales in the creation and championing of product and proposition enhancements. Experience working with ticketing systems. Required Skills and Experience: Bachelor's degree required. 3-5 years experience in technical solution consulting, technical writing, or similar roles. Experience in the FinTech/Payments industry highly preferred. Excellent writing and presentation abilities - ability to explain the “platform story” to clients. Technical expertise in relevant technologies. Well-versed in business software (Word, Excel, etc.). Ability to multi-task and handle multiple items. Ability to prioritize tasks effectively. Proactive work ethic. We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 16 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities. As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking an Oracle Cloud HCM Senior Manager with expertise in Benefits, Compensation, and Core HR. The ideal candidate is a hands-on leader who can design, configure, and implement best practices while effectively communicating complex concepts to both technical and non-technical stakeholders. This role requires a balance of deep functional knowledge and the ability to lead teams while staying engaged in the details when needed. Key Responsibilities: Design and Configure: Lead the design, configuration, and implementation of Oracle Cloud Benefits, Compensation, and Core HR modules. Best Practices: Apply industry best practices and recommend solutions that optimize system performance and user experience. Stakeholder Communication: Translate complex technical concepts into easy-to-understand language for business stakeholders, fostering clear understanding and alignment. Hands-On Leadership: Willing to get in the weeds to troubleshoot, configure, and ensure project success while also leading teams effectively. Solution Storytelling: Effectively articulate design decisions and technical solutions to clients and project teams. Project Oversight: Oversee end-to-end solution delivery, ensuring client satisfaction and project timelines are met. Training and Mentorship: Guide and mentor junior consultants, fostering skill development and knowledge sharing. Required Qualifications: Full lifecycle implementations of Oracle Cloud Benefits, Compensation and/or Core HR. Strong knowledge of Core HR, Benefits, and Compensation configurations within Oracle Cloud. Ability to storytell and simplify complex solutions for non-technical stakeholders. Proven experience balancing strategic leadership and hands-on configuration. Excellent communication, collaboration, and problem-solving skills. Preferred Qualifications: Oracle Cloud Certifications in Benefits and Compensation. Experience leading diverse teams across geographies. Willingness to stay hands-on with configuration and testing when needed. Work Location: Flexible work location possible with company approval, excluding remote work from Colorado or New York City.

Job DescriptionSeek to join a team of Cloud, Systems, and Network Engineers on our Infrastructure Team. You will be responsible for designing, implementing, and maintaining Network Security based solutions in a Hybrid Data Cloud Environment. You will primarily work with Palo Alto Firewalls, as well as other technologies such as Azure Firewalls, Cisco ASA, and VMware NSX. You will also collaborate with other engineers, developers, and stakeholders to ensure the reliability, security, and scalability of our systems. This position takes part in an engineering escalation on-call rotation.Responsibilities: Manage and administer Firewalls including Palo Alto, Azure Firewall, and Cisco ASA Deploy, configure, and troubleshoot firewall rules, object-groups and IP Groups Monitor and analyze system metrics, logs, and alerts using tools such as Dynatrace and Splunk Implement and enforce security best practices and policies for Firewalls, Load Balancers, and Web Application Firewalls Provide technical support and guidance to other teams and engineers where systems communication and security is paramount Research and evaluate new technologies and solutions to improve our infrastructure and operations Document and update system architecture, design, and configuration Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field 5+ years of experience in firewall administration and firewall rule implementation with Palo Alto 3+ years of experience with cloud firewall technologies Strong knowledge of Windows and Linux network services including tcp/ip, pki, Kerberos, and Active Directory networking. Understanding of routing and layer 2 networking Proficient with hybrid cloud data center technologies Experience with monitoring and logging tools including Dynatrace and Splunk, syslog, and top Excellent communication, collaboration, and problem-solving skills Ability to work independently and as part of a team Certifications in Palo Alto, Cisco, and Microsoft Azure desired Familiar with DevOps and CI/CD principles and tools including vscode, Git, Azure DevOps, and ArgoCD Familiar with Kubernetes CNI framework, and security in a container environment We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 20 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities.

Company: The Hackett Group Practice Name: Intellectual Property Business (IPB) Job Title: Business Development Associate General Description The Business Development Associate calls on C-level executives within Global 1000 corporations to set appointments in support of Hackett's various offerings. This position requires a self-starter, independent and highly disciplined individual who maintains a high level of activity when driving executives to meetings. About The IBP Group: Hackett's Intellectual Property Business (IPB) offers integrated measurement, advisory, and learning solutions to clients across industry. Our measurement (benchmarking) solutions help organizations quantify and compare the efficiency and effectiveness of enterprise performance and enable a transformation plan. Our Executive Advisory programs are designed to guide executives through their most impactful and difficult decisions - functional strategy, organizational design and governance, digital strategy, talent, cost management, analytics, and more - helping them to realize value for the function as well as the broader enterprise. Our seasoned advisors use our extensive intellectual capital along with their deep knowledge of functional processes to bring the best answers for our clients, accelerating decision making and speed to benefit. We challenge and support our clients with external perspectives on what good looks like, pragmatic best practice guidance and empirical, fact-based insight into how to get there. The Hackett Institute, our learning and development business, leverages our intellectual capital in development and deployment of comprehensive, virtual, on-demand training in critical competency areas - working capital, global business services, robotic process automation, and enterprise analytics. These solutions, often integrated and at times combined with other Hackett practices and solutions (i.e., consulting, technology implementation, etc.), are underpinned by Hackett's proprietary and industry leading continuous improvement platform, Quantum Leap, which enables transformation management and performance tracking in a virtual, digitized SaaS platform. Job Responsibilities: Business Development / Lead Generation Obtain executive senior level executive appointments for Sales Directors Logging and tracking lead/appointment activity Maintaining prospect details in Salesforce.com (CRM) Work closely with marketing team to schedule timing of follow-up activities and campaign execution High activity level; 75 - 100 phone calls daily Minimum expectation is 15 confirmed, scheduled appointments per month Client Delivery Management Deliver high quality service to internal clients Through periodic feedback, maintain a positive working relationship with assigned Sales Directors Deliver highly qualified appointments as confirmed monthly by the Sales Directors Updating and validating client contact management within Salesforce.com Business / Personal Management Assist with development of campaign communication (hardcopy mailings, e-mail, pre-calls, post calls, etc.) Pursue webcast and event attendance Post-event follow up to generate appointments Effectively demonstrates support for the company strategy -competency Consistently demonstrates the ability to deepen knowledge and acquire more skills, through ongoing training.

Integritas Solutions, a technology solutions provider, is looking for several Sr. Project Managers with online banking Implementation\Upgrade experience to work on upcoming consumer/business online banking upgrade projects for clients around the country. These contract opportunities will run at least 9 to 12 months or longer and provide the ability to work remote from a home office with some travel to the client site as required. We provide great rates with bonuses based on performance. Additionally there may be opportunities to be trained in Agile. Job Description The selected consultants will be responsible for all aspects of project delivery including task management and delivery, financial oversight, and risk & issues management for the installation/ upgrade of the ACI's consumer online and mobile banking platforms to a more current release. These applications provide consumers with access to real-time data on their accounts, make account transfers, access personal finance management features, make P2P and bill payments. Responsibilities include: Perform project Management duties including managing the completion of development deliverables for Remote Payment Initiation and Inquiry (RPI) and the MTS wire transfer system Communicate project status with all customer stake holders and internal Senior Management to escalate issues. Perform updates to project plan, maintaining risk and issues list. Document business requirements, write technical requirements, define interface requirements, workflows and presentations Oversee internal product testing and customer defect management\ resolution. Ability to work under pressure, manage emergencies, crisis management and coordinate efforts to address issues so that the customer is completely satisfied. Qualifications 5 - 7 years of previous project management and/or relevant consulting experience with managing the full SDLC for consumer/business banking technology payment related projects This role requires strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/custome r to maximize program effectiveness and influence This role requires knowledge of technologies/capabilities like bill pay, single sign-on, ACH, online wire transfers, mobile payment gateways. Experience in implementing online banking or mobile banking solutions is strongly preferred. Application knowledge of any additional ACI vendor Money Transfer System (MTS) application is a plus. Strong organizational skills Very strong written and communication skills Very customer service focused. Bachelor's of Science degree and/or equivalent work experience PMP certification is strong plus Additional Information Location can be anywhere in the US.

DIRECTOR -- STRATEGY & OPERATIONS The Hackett Group is a leading firm focused on delivering independent, strategic advice and operational results to Fortune 500 business clients. Our team is a blend of experienced consultants and industry leaders with extensive knowledge of the consumer packaged goods, life sciences, manufacturing, and service industries. The Hackett Group professionals within the Strategy & Operations Practice focus on assisting the c-suite and executive management of regional, national and global clients with business transformations and growth initiatives. Specific areas of interest include: business strategy, supply chain improvement, strategic sourcing, procurement, strategic planning and execution, collaborative commerce, customer and product excellence, pricing strategy, marketing and sales force effectiveness, business process design, organizational restructuring, transformation, and effectiveness, business/financial management, cost reduction, and IT strategy/effectiveness. Please visit our website at *********************** to find out more about our firm. DIRECTOR JOB DESCRIPTION Directors are primarily responsible for overseeing projects and developing business. They apply well-honed consulting, project management and functional skills in the management of major projects. Further, Directors are involved in business development such as project diagnostics, proposal development and sales calls. Director's responsibilities include: Generating business Managing multiple engagement teams Identifying and resolving issues critical to the clients' strategic and operational success Providing technical/functional content Presenting conclusions and recommendations to senior client management Providing solution implementation assistance as required Developing leading industry insight to present to clients Managing client relationships Leading, coaching, developing and supervising the efforts of junior staff Active involvement in the development of The Hackett Group's functional/industry practices Active involvement in Firm building activities including recruiting, training, performance management, etc. CANDIDATE PROFILE: We have a current need in the Strategy & Operations practice with industry experience in consumer, manufacturing and healthcare, although we are open to additional industry exposure. This practice area currently provides the following services: Supply chain (manufacturing, distribution, collaborative planning and forecasting with key customers, inventory management and deployment, network design, supply chain transformation, S&OP) Sourcing & Procurement Strategy (strategic planning, market analysis, business acquisition or divestiture) Business organization (organizational alignment, organizational reporting, organizational design, organizational effectiveness) In addition to industry and service area expertise, the candidate must: Possess thorough and hands-on knowledge of sales and marketing issues within these sectors. Have at least 10 years experience managing client relations, engagements and business development for major consulting firms. Hold prior senior position within top tier consulting firm with responsibilities for consulting sales and delivery experience. Have a track record of building successful relationships with senior executives within these practice areas and delivering successful consulting engagements. Must have ability to generate add-on sales with existing clients. Be able to design and direct engagements to successful completion while meeting agreed upon time frames and work specifications. Have a demonstrated record of achieving or exceeding revenue and expense targets over a period of years. Work collaboratively with other Principals and staff members in a team environment to develop new business opportunities, successful completion of engagements, recruitment of high potential candidates and further the goals of The Hackett Group. Have experience speaking at large industry conference and published professional articles or other publications. Hold a strong educational background, with an MBA degree strongly preferred. Have strong leadership skills with the ability to develop and promote staff members. Have superior project management skills to ensure the effective management and coordination of multiple engagements. Possess excellent written and presentation skills. Possess strong negotiating skills. Be able attract and retain junior staff. In addition to the qualifications listed above, the firm places high emphasis on relevant personal qualities: entrepreneurial, creative, imaginative, resourceful, independent, motivated, professional and collaborative.

Payroll Director Join The Hackett Group, a global leader in strategy and operations consulting, renowned for optimizing Oracle implementations across finance, HR, supply chain management, and CRM. Leveraging our extensive benchmarking and best practices database, we customize Oracle solutions to align with each client's unique business needs efficiently and effectively. Responsibilities: Configure, implement, and troubleshoot Oracle Payroll Cloud Lead Oracle HCM Cloud projects as an Implementation Lead Provide expertise in Oracle Payroll Cloud Applications Expand knowledge across related modules such as compensation, OTL, or absent management Stay abreast of Oracle Cloud technologies, business processes, and consulting trends Engage clients, conduct workshops, and define business requirements Analyze systems, identify integration points, and recommend solutions Conduct gap analysis and propose tailored solutions Develop testing scenarios, scripts, and lead testing phases Resolve technical issues including integrations, data mapping, and migration support Mentor clients on Oracle HCM Cloud usability Manage project teams, ensuring timelines and deliverables are met Requirements: Proven consulting experience in Oracle Cloud implementations Hands-on experience in two to three full lifecycle implementations of Oracle HCM products Familiarity with HCM best practices and storytelling abilities Strong analytical and problem-solving skills Excellent communication and follow-up skills Adherence to Hackett Group methodologies Ability to adapt quickly to new projects with a proactive approach Extensive hands-on experience with Oracle Payroll Cloud implementations Experience in workstream management, estimation, and project planning Flexible work location possible with company approval, excluding remote work from Colorado or New York City.

Are you prepared to lead and shape the future of procurement and supply chain management? As an Oracle Cloud SCM Sr. Consultant, you will play a crucial role in guiding clients through Oracle Cloud procurement solutions, driving business growth, and development. Oracle Cloud SCM Sr. Consultant Responsibilities: Demonstrate mastery of SCM domains, particularly procurement, and proficiency with Oracle E-Business Suite. Provide functional application leadership, offering expert guidance on best practices and module functionalities during implementation. Collaborate with clients and teams to develop tailored business solution designs. Effectively communicate and resolve issues as they arise. Mentor project team members, fostering continuous learning and skill enhancement. Implement Oracle Cloud SCM modules, showcasing a proven track record of success. Cultivate strong client relationships, ensuring successful project outcomes and satisfaction. Provide hands-on support for configuration, customization, reports, and interfaces to ensure seamless integration and functionality. Oracle Cloud SCM Sr. Consultant Qualifications: Minimum of 3 years of progressive consulting experience, with a focus on procurement and supply chain management. Proficient in configuring Oracle Cloud Procurement Solutions. Experienced in a minimum of 3 Cloud SCM implementations. Strong client-facing skills and a commitment to excellence. If you're ready to advance your career and become a strategic leader in procurement excellence and supply chain innovation, this opportunity could be your next defining move. *Note: Work location is flexible, subject to approval, with exceptions for remote work from Colorado or New York City.*

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.Location This role is onsite in a hybrid capacity out of our office in Philadelphia, PA or Las Vegas, NV. Responsibilities: Technical Support Analyst will support our growing complex environment. This role will become intimate with the wide variety of systems and data. The role will provide a wide range of research, analysis, support, and assistance to customers on the front lines. Our technology ranges from state of the art web portals, software applications deployed at merchant locations, high transnational payment gateway, payment device troubleshooting, various tools and proxies, and point of sale integrations. Requirements Bachelor's Degree from an accredited university Experience of working in and around the Hospitality or Retail industry Experience of supporting, configuring or installing POS and PMS solutions (Micros, Opera, Aloha, InfoGenesis) Experience in payments processing, financial services 2 - 4 years equivalent work experience which may include; help desk support, technical trouble shooting, problem solving, software support Participation in the 24/7 on call rotation Some travel may be required Technical support experience, including help desk, investigation and diagnostic skills, remote troubleshooting, walking customers through solutions, educating clients, following standard operating procedures, referencing and adding to a knowledge base. Strong aptitude to learn quickly, both technical and business processes Strong and accurate listening skills Patience and Understanding Excellent written and verbal communication skills in English, Spanish is a plus We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 16 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities. As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.Job Responsibilities (Including but not limited to): In-depth understanding of the payments and financial technology industry, with the ability to “tell a story” through a deep understanding of FreedomPay's technology stack. Ability to become a Subject Matter Expert on the FreedomPay platform and our solutions. Guide customers by identifying their needs and directing them toward the best out-of-the-box product solutions, while also drilling into the core of their requirements to ensure comprehensive understanding and effective solution delivery. Lead pre-sales and technical integration calls, including point-of-sale, ecommerce, and mobile integration discussions. This includes taking minutes and performing research on the potential merchant/partner prior to the call to ensure a full understanding of their environment, products, and solutions. Intake requirements for new product enhancements and professional services. Ability to present a solution sale to large groups, including internal employee training sessions as well as client/partner meetings. Contribute to responses for Requests for Information (RFI) and Requests for Proposal (RFP). Review incoming technical requests and respond to questions from the Sales, Partners, Account Management, and other client-facing teams. Build, maintain, and update PowerPoint presentations to accurately reflect growing and changing platform solutions and offerings. Attend conferences, presentations, and other client-facing meetings as needed. Create and manage partner integration/certification tickets in JIRA ticketing system. Monitor partner integration status and manage updates to the Sales, Partner, and Account Management teams. Review and manage ISV integration/certification partners, including point-of-sale, property management, ERP, eCommerce, and mobile integrations. Review, update, and manage the resources on the Sales Engineering space within the company's intranet (Confluence & SharePoint). Participate in planning and implementation of internal and external training sessions. Critical and creative writing skills are required to be successful in the role. Ability to learn how to use Responsive software (RFP Response). Support Account Management and Sales in the creation and championing of product and proposition enhancements. Experience working with ticketing systems. Required Skills and Experience: Bachelor's degree required. 3-5 years experience in technical solution consulting, technical writing, or similar roles. Experience in the FinTech/Payments industry highly preferred. Excellent writing and presentation abilities - ability to explain the “platform story” to clients. Technical expertise in relevant technologies. Well-versed in business software (Word, Excel, etc.). Ability to multi-task and handle multiple items. Ability to prioritize tasks effectively. Proactive work ethic. We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 16 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities. As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionThe FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay's technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay's robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are currently seeking a Systems Integration Analyst who is up to the task of working in a fast paced, high demand environment. This is a full time salaried position. You will join a team of analysts responsible for testing and delivering innovative products to market that covers everything from hardware system integrations to web based user interfaces. You will have opportunities to learn many different technologies and business industries. You will be rewarded for working effectively, diligent, self-sufficient, and by inspiring innovation. This is a customer facing position. Primary Job Responsibilities Aptitude, Expertise, Team Work Learn and adapt to the ever changing hardware and software environments of payment systems and processing Work with various payment hardware devices and POS systems within the lab environment Read and understand business requirements and technical design documentation Provide assistance or suggestions to influence product design Work closely with a team to meet deadlines sharing in responsibilities and providing assistance Train production support staff and technicians on new products and features, system setup and configuration Provide detailed technical and support documentation Grow to become a product and implementation SME Integration Certification, QA Support Conduct integration certifications with 3rd party software integrators; understand implementation, tailor test suite accordingly, analyze test data, provide feedback Work closely with QA team providing testing support, integration details, technical support Assist on occasion with creating and executing thorough test plans, including positive and negative testing, functional testing, and regression tests Test efficiently with innovative tools and automation Work with QA team identifying testing gaps, proper coverage, and testing approach relative to complex integrations and system use cases Work with engineers on troubleshooting and identifying root causes of dev issues and production issues alike System Integration and Partner Support Work with software integrators to certify integrations to our platforms Provide strong customer service communication to integrators and end users Respond to technical questions in person, via email, or over the phone Work with Engineers gathering details and conveying the technical information back to integrators Work closely with resellers and implementers with knowledge transfer, documentation, installation procedures, troubleshooting, level 3 technical support. Provide oversight and guidance in the device ordering process per integration details Publish training manuals, test cases, specifications, and other technical documentation Help enforce version control and proper documentation Notify customers of product availability Preferred Skills and Experience Bachelor's Degree in computer science, management information systems, or a related degree from an accredited college or university Demonstrate a strong technical aptitude, experience in software development a plus Experience working with: Windows CE, XP, 7, 8, 10, Office 2007- 2013 and Software Testing Essentials Desired Skills and experiences Administration of systems such as Jira, Confluence, or Azure PCI policies and best practices Knowledge of the payment industry, including EMV, eCommerce sites, industry best practices Java .NET XML JSON iOS Android POS systems/hardware experience a plus: Micros Point of Sale, Ingenico, VeriFone in various industries (retail, hotel, ecommerce, restaurant) We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 16 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities. As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check. FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Seek to join a team of Cloud, Systems, and Network Engineers on our Infrastructure Team. You will be responsible for designing, implementing, and maintaining Network Security based solutions in a Hybrid Data Cloud Environment. You will primarily work with Palo Alto Firewalls, as well as other technologies such as Azure Firewalls, Cisco ASA, and VMware NSX. You will also collaborate with other engineers, developers, and stakeholders to ensure the reliability, security, and scalability of our systems. This position takes part in an engineering escalation on-call rotation.Responsibilities: Manage and administer Firewalls including Palo Alto, Azure Firewall, and Cisco ASA Deploy, configure, and troubleshoot firewall rules, object-groups and IP Groups Monitor and analyze system metrics, logs, and alerts using tools such as Dynatrace and Splunk Implement and enforce security best practices and policies for Firewalls, Load Balancers, and Web Application Firewalls Provide technical support and guidance to other teams and engineers where systems communication and security is paramount Research and evaluate new technologies and solutions to improve our infrastructure and operations Document and update system architecture, design, and configuration Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field 5+ years of experience in firewall administration and firewall rule implementation with Palo Alto 3+ years of experience with cloud firewall technologies Strong knowledge of Windows and Linux network services including tcp/ip, pki, Kerberos, and Active Directory networking. Understanding of routing and layer 2 networking Proficient with hybrid cloud data center technologies Experience with monitoring and logging tools including Dynatrace and Splunk, syslog, and top Excellent communication, collaboration, and problem-solving skills Ability to work independently and as part of a team Certifications in Palo Alto, Cisco, and Microsoft Azure desired Familiar with DevOps and CI/CD principles and tools including vscode, Git, Azure DevOps, and ArgoCD Familiar with Kubernetes CNI framework, and security in a container environment We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 20 different states and 7 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities.