Customer Success Specialist with French
Remote Axway Job
The Senior Customer Success Manager develops strategic, long - term business relationships with assigned clients, while being the voice of the customer within the company and contributing to their success.
If you are dynamic, have an insatiable hunger for knowledge, your creativity and problem-solving skills are outstanding, please don't deny us the chance to meet you.
We can offer you a fast-moving and challenging environment in which you will have to manage multiple tasks and priorities, using your attention to detail and customer orientation skills.
Responsibilities
Take ownership of assigned customer relationships for Customer Portfolio;
Foster strategic, long term business relationships with assigned client base;
Develop a proactive customer contact strategy to drive adoption, usage, satisfaction and revenue growth;
Drive customer advocacy and escalations by interacting efficiently with development, support and product management;
Establish/monitor KPIs and deliver periodic reports according to prescribed frequency;
Facilitate a frictionless renewal;
Excellent customer satisfaction and integrity, as measured by NPS;
Growth in ARR (Annual Recurring Revenue) from existing customers, maximizing upsell opportunities while minimizing churn and down-sell;
Prepare and maintain a Success Plan for assigned accounts, where requested;
Oversees the creation policies and procedures that optimize the customer experience, including gathering feedback from their customers, studying other customer success programs and analysing customer data to identify the best practices;
Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes;
Engage with Axway product management to provide feedback from customers and to maintain awareness of product roadmap;
Maintain clear documentation of all assigned customers to facilitate team coverage schedules;
Participate in coverage for critical incident response;
Occasional travel within assigned territory, as required.
Qualifications
4 -7 years of direct customer relationship and success management experience;
3 - 5 years of pertinent technology experience in a software or cloud environment;
Proven experience with MS Office, SalesForce.com, PBI or equivalent operational tools;
University degree, PMP Certification, and ITIL Foundations qualifications preferred; Must have a relevant University Degree or equivalent work experience;
Excellent written and verbal communication skills up to a senior level to effectively articulate complex technical and/or business projects/problems and action plans, and to inform and influence key decision makers, both internally and with customers and partners;
Experience working with senior and executive level customer contacts;
Excellent personal organization and problem-solving skills, with ability to work well under pressure and to meet deadlines;
Strong work ethic with the ability to self-start, prioritize, and multi-task
Career Development and Benefits:
Employee career development is one of Axway's major company values; and we are deeply committed to helping them leverage the promotion and job mobility opportunities that are right for them.
This is what our candidates can expect from us if they choose to join our team:
A personal development plan and training plan (technical, product & functional) in order to insure your integration and your performance
Competitive remuneration package and real benefits (gym access, Bookster, private medical insurance with dental included, team-buildings, Fun Day, Christmas Party etc.)
Potential for growth in an international company
Friendly working environment with experienced professionals
Flexible working hours when need and remote work policy (60% remote work)
Extra paid vacation days - 25 days/year
Open games area - table tennis, sports and more!
In addition, Axway's global presence creates opportunities for geographical mobility both within Axway subsidiaries.
Company Overview
At Axway, we're more than a company-we're a pioneer. For 25 years, we've been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.
We're on a mission to a be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions.
Why Axway?
We believe in the power of togetherness. When you're part of Axway, you're part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you'll find camaraderie, collaboration, and the support of leadership to inspire you daily.
Here, you'll grow, innovate, and succeed because we're better together. Each step forward in your personal journey is one we take as a team. Join us, and let's accomplish extraordinary things together.
Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: *************************
Ready to shape the future? Let's get started-because at Axway, together, we can. Together, we will.
Axway is an EEO and AA Employer
#LI-AS1
Not ready to apply? Connect with us for general consideration.
Services Consultant
Remote Axway Job
We are seeking our new Services Consultant to join the Axway team! You will be part of our Professional Services Team team, configuring and implementing specific cases using Axway TSIM/B2Bi for our final established customers. We are searching for a new colleague with a passion for technology and a burning desire to learn. Being resourceful, highly organized and autonomous will make you a perfect fit for our team.
Axway TSIM is a pre-configured business-to-business (B2B) solution that enables you to integrate, control, and monitor internal and external processes, from start to finish, across your global automotive supply chain. Based on an open platform augmented with industry-specific processes, workflows, and specialized services, it serves as a central communication and transaction hub within your enterprise and for your entire trading community. Available as licensed software and as a Cloud Managed Service, Axway TSIM can help you speed time to market; integrate new processes, business units and acquisitions; and adhere to current and future B2B communication standards and OEM and government mandates.
Axway B2BI Solution is an Axway strategic component that provides customers (usually in banking, transportation, healthcare, energy, etc.) with a fully integrated b2b/ a2a solution for file processing and trading. The Integrator component of B2BI is most commonly used for message parsing/ transformation/ data manipulation/ routing, but also for message transport through various protocols (FTP, EMAIL, HTTP, etc)
Responsibilities
For the position, you should be willing to work on a variety of tasks:
• Understanding & interpreting functional specifications written in English, translating into technical specification
• Implementing and qualifying the integration of Axway suite products including potential interaction with other external tools (ERP, BPM, DMS...)
• Assisting our customers to deploy Axway solutions remotely
• Helping customers to automate processes to improve efficiencies and streamline processes
• Documenting the undertaken activities
Qualifications
Must have:
• Working experience with B2B products is highly desirable
• A desire to learn network connectivity and communication protocols, B2B experience preferred
• Experience in EDI, Rosettanet, eb XML, XML, EDIINT desirable
• Experience with Linux
• Very good technical knowledge in secure data transfer protocols (like FTP, FTPS, SFTP, HTTP, HTTPS, SMTP/POP3, AS1, AS2etc.)
• Relevant File Coding Standards (XML/XSD, EDIFACT, UTF-8/ASCII, X12 etc)
• Basic knowledge of security algorithms and concepts (PKI Infrastructures, SSL, S/Mime)
• Hands on experience with virtualization techniques
Nice to have:
• Knowledge of enterprise Security standards (oAuth, SAML, LDAP, SSO)
• Knowledge of security algorithms and concepts (PKI Infrastructures, SSL)
Soft Skills:
• Strong analytical skills and incisive thinking ability
• Problem solving skills
• Ability to work autonomously as well as in a team
• Strong communication skills (listen, think before acting, verbal and writing skills)
• Ability to adapt to new situations
• Good command of English language - both written and spoken
Career Development and Benefits:
Employee career development is one of Axway's major company values; and we are deeply committed to helping them leverage the promotion and job mobility opportunities that are right for them.
This is what our candidates can expect from us if they choose to join our team:
A personal development plan and training plan (technical, product & functional) in order to insure your integration and your performance
Competitive remuneration package and real benefits (gym access, Bookster, private medical insurance with dental included, team-buildings, Fun Day, Christmas Party etc.)
Potential for growth in an international company
Friendly working environment with experienced professionals
Flexible working hours when need and remote work policy (60% remote work)
Extra paid vacation days - 25 days/year
Open games area - table tennis, sports and more!
In addition, Axway's global presence creates opportunities for geographical mobility both within Axway subsidiaries.
Company Overview
At Axway, we're more than a company-we're a pioneer. For 25 years, we've been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.
We're on a mission to be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions.
Why Axway?
We believe in the power of togetherness. When you're part of Axway, you're part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you'll find camaraderie, collaboration, and the support of leadership to inspire you daily.
Here, you'll grow, innovate, and succeed because we're better together. Each step forward in your personal journey is one we take as a team. Join us, and let's accomplish extraordinary things together.
Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: *************************
Ready to shape the future? Let's get started-because at Axway, together, we can. Together, we will.
Axway is an AA and EEO employer
#LI-GP1
Not ready to apply? Connect with us for general consideration.
AWS Senior Solutions Architect - Pre-sales - REMOTE
Remote or Fairfax, VA Job
We currently have a career opportunity for an AWS Senior Solutions Architect with Pre-Sales experience. This is a 100% remote role working CT and ET zones. At Perficient you'll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you'll do it with cutting-edge technologies, thanks to our close partnerships with the world's biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.
We're proud to be publicly recognized as a "Top Workplace" year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.
Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
Job Overview:
As an AWS pre-sales solution architect you will be the primary subject matter expert on everything AWS and assist our sales teams with client's pursuits and drive revenue growth. With your expertise in cloud computing, you will architect and build cloud-native systems, wrangle cloud systems' complexity, and ensure that best practices are followed when utilizing a wide variety of cloud service offerings.
You will provide best-fit architectural solutions for one or more projects; you will assist in defining scope and sizing of work; and anchor Proof of Concept developments. You will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs. You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients' business needs.
You will also contribute in a variety of roles in thought leadership, mentorship, systems analysis, architecture, design, configuration, testing, debugging, and documentation. You will challenge your leading edge solutions, consultative and business skills through the diversity of work in multiple industry domains.
Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
RESPONSIBILITIES
You are expected to be a subject matter expert on AWS services, tools and best practices. You will answer questions on various cloud-native technologies and AWS services, and you will provide recommendations on what service to use and when. As such, you should have extensive hands-on experience with a variety of AWS services, their limitations and alternate (non-AWS) solutions that might serve better in particular situations. You will be participating in pre-sales activities, helping with RFPs and you will be heavy client facing.
Engage with clients to gather requirements and understand their vision
Recommend solutions around AWS technologies
Create roadmaps and estimates
Lead technical discussions during sales call
Create new service offerings based on innovative solutions
Own and aggressively drive forward specific areas of technology architecture. Provide architectural solutions/designs to project execution teams for implementation.
Provide architectural assessments, strategies, and roadmaps for one or more technology domains.
Lead projects within architecture. Work with Product Owner/Business Analysts to understand functional requirements and interact with other cross-functional teams to architect, design, develop, test, and release features.
Mentor and provide architectural guidance to multiple teams building innovative applications.
Drive common vision, practices and capabilities across teams.
Engage with business stakeholders to understand required capabilities, integrating business knowledge with technical solutions
Engage with Technical Architects and technical staff to determine the most appropriate technical strategy and designs to meet business needs
Demonstrate broad solutions technical leadership, impacting significant technical direction, exerting influence outside of the immediate team and driving change
QUALIFICATIONS
In this role, we are looking for someone with:
Proven track record of leadership roles delivering solutions within defined timeframes - required.
Demonstrated success in performing work and managing complex and/or large consulting projects - required.
Fluent and current on architecture trends with an eye on market/technical conditions and future direction - required.
Deep Cloud-Native Services Experience - required.
End-to-end solution expertise across various tiers of enterprise architecture - required.
Deep experience of AWS services related to compute, networking, storage, security and database - required.
Demonstrated experience working with the C-level/Senior leadership at medium or large enterprises - required.
Extensive experience with writing scripts-terraform/cloudformation - required.
Developing applications utilizing programming languages like Java, Node, Python, etc. - required.
AWS native tools
Familiarity with AWS products including compute, storage, database, analytics, networking, developer tools, management tools, security, and enterprise applications.
Tools:
EC2, EKS, ECS, Fargate
RDS, DynamoDB, Redshift
Amazon EMR
Kafka
AWS Directory Service
AWS IAM Identity Center
AWS Certificate and Key Management
AWS Networking
Advanced technical skills and experience designing and implementing AWS and hybrid IT network architectures at scale. As a networking specialist, candidate will design a secure, scalable, and highly available network infrastructure on AWS while addressing requirements like network security, hybrid IT connectivity, network integration with other AWS services, routing techniques, and network troubleshooting.
Tools:
AWS-VPC, Transit Gateway, PrivateLink
Route 53, CloudFront, ELB/ALB
Security/Compliance
AWS Securing data + workloads
Tools:
Alert Logic managed detection and response offerings
Splunk logging and monitoring
AWS-CloudTrail, S3, EC2, IAM, AWS-deployed containers
AWS foundation components
AWS Foundation Components
Ability to design and develop foundational components on AWS using Terraform and/or Cloudformation
Preferred Skills and Education:
Master's degree in Computer Science or related field
AWS Certifications
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $92,118 to $202,730. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview.
WHO WE ARE
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders... and we're not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Applications will be accepted until the position is filled or the posting removed.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time. #LI-KO1 #LI-REMOTE #LI-AWS #LI-Pre-sales
ABOUT US
Perficient is always looking for the best and brightest talent and we need you! We're a quickly growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
Senior Account Executive, Key Accounts
Phoenix, AZ Job
Remote - US Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ customers' potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the industry's most complete and flexible integration offerings, we are helping our clients build trusted relationships across their partner ecosystems today, while providing all the control and visibility they need to advance their business tomorrow. In a nutshell, Cleo is a rapidly growing category leader in ecosystem integration software and we have experienced tremendous growth over recent years.
Driven and results-oriented Senior Account Executive with extensive experience in the B2B SaaS industry. Adept at developing and executing strategic sales plans to drive revenue growth and expand market presence. Committed to building and maintaining strong customer relationships, delivering exceptional value through innovative SaaS solutions, and achieving business objectives. Skilled in identifying customer needs, articulating the benefits of complex software solutions, and closing high-value deals. Eager to leverage expertise in solution selling, negotiation, and account management to contribute to the success and growth of Cleo.
**What You Will Be Doing**
+ Sales Strategy: Develop and execute strategic sales plans to achieve and exceed revenue targets within assigned enterprise accounts.
+ Account Management: Build and maintain strong, long-lasting customer relationships with key stakeholders in enterprise accounts, ensuring high customer satisfaction and retention levels.
+ Prospecting: Identify and engage with potential enterprise clients through various channels, including cold calling, networking, and leveraging existing contacts.
+ Solution Selling: Articulate the value proposition of our SaaS platform to prospective clients, demonstrating how our solutions can address their business challenges and drive ROI.
+ Negotiation: Lead contract negotiations and closing activities, ensuring mutually beneficial terms and conditions for the client and Cleo.
+ Market Insights: Stay current with industry trends, the competitive landscape, and emerging technologies to position our SaaS offerings effectively.
+ Collaboration: Work closely with cross-functional teams, including Marketing, Product, and Customer Success, to ensure a seamless customer experience and successful implementation of our solutions.
**Your Qualifications**
+ Experience: Minimum of 5 to 7+ years of experience in enterprise sales, preferably within the SaaS industry.
+ Track Record: Proven track record of consistently exceeding sales targets and driving revenue growth in a B2B environment.
+ Technical Aptitude: Comfortable with technology and able to quickly learn and articulate the features and benefits of a SaaS platform.
**A few things we have to offer:**
+ Competitive compensation
+ Great Healthcare + Dental + Vision
+ Flexible PTO
+ Culture of support, encouraging Life-Work balance
+ 401k match
+ FSA and HSA options
+ Employee Assistance Program
+ Paid Parental Leave
+ Representing a company with 4,000+ clients and a 99% retention rate
+ Accelerated title and salary growth potential
+ A fun and energetic work environment that makes you excited to go to work every day
_Cleo Communications, LLC is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status or any other characteristic protected by law._
Digital Healthcare Strategist - REMOTE
Remote or Chicago, IL Job
Perficient currently has a career opportunity for a Digital Healthcare Strategist. This is a national role and candidates can be located anywhere in the continental US.
Perficient believes that Customer Experience (CX) is the defining strategic imperative of our day.
Our full-service offering is flexible and designed to tackle our customers' ever-changing, ever-increasing business challenges, making sure our execution never fails the strategic vision. These things are not mutually exclusive; we see them as one. Guiding choices, inspiring opportunities and fueling the customer experience takes clarity. But an increasingly noisy, complex business environment often clouds the vision of marketers today. The Age of the Customer is here to stay - for many, a “make or break” business environment where every customer interaction shapes your brand, day in, day out. Make or break . . . Proud to say we're skilled at the former.
Job Overview:
You will be a part of Perficient's Healthcare group working on projects in the content strategy space for healthcare accounts.
This role is considered part of the Healthcare & Life Sciences Business Unit Senior Leadership team and may mentor delivery team members.
Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
10+ years demonstrable experience in healthcare content strategy.
Marketing, advertising, design or brand-building experience.
Strong understanding of UX and UI design best practices.
Ability to think beyond the small picture into big picture branding.
Strong multitasking abilities and team leading skills.
A willingness and desire to re-examine what you know in order to continually challenge your creativity.
Desire and ability to thrive in a fast paced environment on multiple projects in various phases and under tight deadlines.
Bachelor Degree required. Fine Arts, preferred but not required.
Preferred skills and education:
Master's degree in Computer Science or related field.
Leadership and team management experience with ability to provide strategic planning and oversight.
Experience leading customer workshop sessions to educate customers on the latest technology trends and best practices.
Track record of leadership roles delivering solutions within defined timeframes.
Experience working with a globally distributed team and managing off-shore teams.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $81,978 to $178,090. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview.
WHO WE ARE
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Applications will be accepted until the position is filled or the posting is removed.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
#LI-KD1
#LI-REMOTE
Lead clients through strategic discovery:
Connect health insurance business strategies to the development of holistic digital experiences.
Find out where their experience lies: Members, Employers, Brokers, Providers:
Perform digital experience assessment analysis.
Develop site structure, IA, navigation for clients.
Conduct stakeholder interviews to generate content for healthcare organizations, understanding the nuances of various audience sectors.
Understand and use client data to create effective messaging that demonstrates value.
Ask “have you thought about this?” questions - unlock opportunities to expand clients' strategy.
Collaborate with the Accounts team to identify additional content strategy opportunities.
Create a culture of service excellence, understanding our clients' needs and advocating for their perspective in internal meetings.
Deliver valuable strategy offerings:
Plan and direct content strategy work plans that identify and meet clients' needs.
Develop client strategy reports and/or conduct content workshops as appropriate.
Create executive reports and scorecards to demonstrate content strategy recommendation.
Review client proposals and SOWs and present to clients on ROI, vision, and results.
Build our internal strategies:
Comfortable working within content management systems including Adobe, Sitecore, Optimizely and Acquia.
Stay up-to-date with changing technology and leverage the evolving Perficient digital healthcare service catalog for our clients.
10+ years demonstrable experience in healthcare content strategy.
Marketing, advertising, design or brand-building experience.
Strong understanding of UX and UI design best practices.
Ability to think beyond the small picture into big picture branding.
Strong multitasking abilities and team leading skills.
A willingness and desire to re-examine what you know in order to continually challenge your creativity.
Desire and ability to thrive in a fast paced environment on multiple projects in various phases and under tight deadlines.
Bachelor Degree required.
Salesforce Industry Director of Healthcare & Life Sciences
Remote Job
We currently have a career opportunity for a Salesforce Industry Director of Healthcare & Life Sciences. This is a remote position, and candidates can live anywhere in the US. There may be up to 25% travel annually.
Perficient is seeking an experienced and passionate Industry Director for Healthcare for our Salesforce Practice. This individual will be responsible for developing and executing strategic initiatives to drive revenue growth and thought leadership within this key market. You will collaborate with cross-functional teams across sales, marketing, delivery, and strategy to build strong client relationships, identify new opportunities, and position Perficient as the preferred partner for healthcare organizations seeking to leverage Salesforce and other digital solutions.
As a Director at Perficient, you will play a crucial role on the leadership team of our Salesforce consultancy practice. This will involve driving results and financial performance. Additionally, you will foster an engaging colleague culture that inspires strong team and individual performance, in line with Perficient's People Promise.
Responsibilities
Strategy & Vision
Collaborate with the Strategy & Architecture team to ensure alignment with Perficient's overarching strategy.
Develop assets aligned to Perficient's global strategic objectives.
Provide strategic thought leadership for our practice, clients, and Salesforce.
Stay informed about industry trends, best practices, and emerging technologies.
Sales & Growth
Identify and prioritize key target accounts in the healthcare industry to drive Salesforce opportunities.
Engage in all aspects of sales, from identifying opportunities to crafting tailored solutions and creating compelling proposals.
Develop Jumpstarts, Accelerators, and dynamic sales demos to showcase Perficient's capabilities.
Create and maintain sales playbooks and collateral to support the sales team's efforts.
Collaborate closely with sales leaders and lead development representatives to refine messaging and positioning.
Provide ongoing coaching and support to sales teams on GTM best practices and industry-specific challenges.
Client & Partner Engagement
Foster strategic relationships with key client stakeholders including CXO, VP, and Director levels.
Understand client needs, identify growth opportunities, and drive value and business outcomes.
Build and strengthen relationships with channel partners, including AVPs and RVPs.
Represent Perficient and our practice to Salesforce, articulating our value proposition and co-selling sales plays.
Build and foster authentic relationships within Salesforce and the broader ecosystem.
Marketing & Thought Leadership
Provide content for marketing materials that align with Perficient's marketing processes and guidelines.
Develop thought leadership materials that align with the marketing calendar and business priorities.
Identify and prioritize participation in key industry events, including on-site participation.
Author white papers and strategic position documents to showcase expertise and insights.
Plan and deliver webinars to promote solutions and thought leadership.
Curate compelling customer success stories that highlight Perficient's solutions and impact in the industry.
Delivery & Team Leadership
Oversee the successful delivery of all industry-specific projects, ensuring alignment with best practices.
Ensure projects meet high-quality standards and drive customer satisfaction.
Manage the CSAT process for the health care industry, holding teams accountable for achieving and maintaining strong client feedback scores.
Develop, mentor, and collaborate with our broader team of leaders and consultants.
Champion collaboration, celebrate individual achievements, and manage the technical and business aspects of consulting.
Qualifications
Bachelor's degree in Business, Engineering, or a related field; MBA or advanced degree preferred.
10+ years of experience in the health care industry, with a focus on digital transformation and Salesforce solutions.
Proven track record of developing and executing strategic initiatives that drive revenue growth.
Strong understanding of Salesforce and other digital solutions relevant to the health care industry.
Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
Exceptional communication and presentation skills, with the ability to articulate complex concepts to diverse audiences.
Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions.
Experience in building and maintaining relationships with key stakeholders, including clients, partners, and industry leaders.
Ability to travel as needed to support client engagements and industry events.
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $103,584 to $209,800. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position is in this benefits overview.
Applications will be accepted until the position is filled or the posting is removed.
WHO WE ARE
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
#LI-LM1
#LI-Remote
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
AEM Developer
Remote or New York, NY Job
Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.
Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P Small Cap 600 index.
Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Description
We are currently looking for an
Adobe AEM Developer
for our National Adobe Digital Marketing Practice. This position can be located anywhere in the US. When not on the client site, work will be done from a Perficient office or remote from home. Currently 100% remote until post-COVID. Future travel could spike up to 40% but usually less than 25%.
Responsibilities
The Adobe AEM Web Content Management Developer will play a vital role in the development, design, testing, and deployment of Adobe Experience Management Web and Mobile solutions. You will work closely with clients, developers, system administrators, project managers, business analysts, and end-users to build a state-of-the-art Digital Platform using Adobe's Digital Marketing Product Suite.
Work with lead developers to design efficient content models, security models, workflows, and templates.
Develop AEM templates and components leveraging current AEM software releases
Employ strong coding standards for efficiency, readability, and reuse.
Qualifications
2+ years experience as an AEM Developer (6.2 and later required; AEM 6.5 is a plus) to design, develop and support AEM components, integrations and applications
Minimum of 4 years of software development experience
Minimum of 2+ years of J2EE programming experience required
Experience integrating Adobe Analytics or Google Analytics with AEM is a+
Experience with Adobe Target not required, but consider a huge plus.
Experience with RESTful and SOAP-based web services a+
Experience working with geographically separate project teams a+
Experience with unit testing and automated testing tools
Experience with secure coding practices
Experience implementing web content management systems in a large corporate environment.
Experience with object-oriented design and design patterns
Excellent estimation abilities in scoping work in a highly complex environment
Experience with web and application servers, such as Apache and Tomcat
Exposure to open-source technologies
Experience building, deploying and supporting Internet-facing applications
Superior problem solving, organizational, decision-making, written, oral and interpersonal skills.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Success Manager - IAM/IGA - Germany
Remote Job
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
The Customer Success Manager (IAM Practitioner) will manage customer loyalty and adoption of Saviynt's innovative services and products using our customers' business objectives and priorities as the key driver. The Customer Success Manager will be responsible for driving customer success by providing customer advisory, adoption recommendations, opportunities for increased service and metrics analysis. The success of this role means higher customer happiness, retention, and expansion of Saviynt's business.
WHAT YOU WILL BE DOINGServe as the primary point of contact for customers.Participate with the Sales team to provide a strong customer-focused sales, orientation, and launch engagement process.Develop excellent relationship up to customer's C-level executives.Develop a deep understanding of customer's identity and access governance landscape and business challenges and advise on possible solutions delivered by the Saviynt product.Develop trusting relationship with customers and executive sponsors to drive product adoption and ensure they achieve full business value.Partner with internal Saviynt teams to align product development and support activities with the customer's business case and strategy.Represent the customer in internal prioritization process. Proactive preparation for important events (go-lives, releases, etc..) Develop and maintain an accurate account plan / success plan for each customer in the portfolio.Develop and monitor key performance indicators and review monthly for necessary corrective actions.Monitor and identify utilization trends, provide recommendations based on risk and customers' needs.Plan education for customers on new features and releases.Manage renewal pipeline including potential at-risk customers to remediate and ensure a successful renewal.Assist with the management of delivery projects.Assist with transformation and process improvements across the organization.Act as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.
WHAT YOU BRINGKnowledge and experience in Identity and Access Management (IAM) required; cybersecurity and/or compliance background also very valuable.Identity Security practitioner preferred Have a can-do attitude.Previous experience within a customer success OR application portfolio management role within a SaaS organization.Hands - on knowledge and experience in Identity and Access Management (IAM) and Security space.Strong knowledge of cloud architecture as well as on - premise IT landscape.Extensive experience in consulting and implementation of IT systems preferably cloud service and/or identity management.Knowledge of security and compliance requirements.Willingness to be a hands-on contributor. Excellent communication skills, including issue tracking, triaging, and crisis management.Team player.Experience in Process Improvement, Decision Making, Managing Processes, Planning, Analysing Information, Developing Standards, Service ExcellenceProactivity, have a very strong what-could-go-wrong and how-to-avoid-it mindset.Available to travel up to 20%.
We are not accepting applications from candidates based outside of the UK
If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Adobe Technical Architect - AEM
Remote or New York, NY Job
Perficient is the leading digital transformation consulting firm serving Global 2000 and enterprise customers throughout North America. With unparalleled information technology, management consulting and creative capabilities, Perficient and its Perficient Digital agency deliver vision, execution and value with outstanding digital experience, business optimization and industry solutions.
Our work enables clients to improve productivity and competitiveness; grow and strengthen relationships with customers, suppliers and partners; and reduce costs. Perficient's professionals serve clients from a network of offices across North America and offshore locations in India and China. Traded on the Nasdaq Global Select Market, Perficient is a member of the Russell 2000 index and the S&P Small Cap 600 index.
Perficient is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national, origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Description
Perficient is currently looking for an
Adobe AEM Technical Architect
for our National Adobe Digital Marketing Practice.
Currently 100% remote
. Some travel post COVID. Travel will be minimal with occasional possible spikes up to 40% to the client site.
Responsibilities:
Install and configure Adobe Experience Manager for on-premise solutions or cloud-based solutions.
Architect and design the component model that will be used to construct a digital platform for both web and mobile using Adobe Experience Manager for global enterprises.
Configure OSGI settings for an AEM install base.
Install and Configure core code bundles for AEM related projects.
Effectively communicate physical architectural designs to customers and present design options/considerations.
Help to establish overarching program goals and objectives in the Digital marketing program for a customer.
Develop AEM templates and components leveraging the AEM Sightly framework.
Employ strong coding standards for efficiency, readability, and reuse.
Help design analytics scenarios
Design Content targeting Scenarios and architect how those scenarios will be implemented in AEM and Adobe Target.
Qualifications
Experience in architecting at least 2 large implementations of Adobe Experience Manager. (6.0 and later required; AEM 6.4 is a plus)
Experience in designing content lifecycle using Adobe and Adobe Marketing tools.
Strong leadership and communication skills
Minimum 6 years of experience in Web Content Management and 10 years of IT experience.
Strong JEE and front-end technology experience in React, Angular, JQuery, SASS, CSS
Hands-on architect, to do Proof of concepts and building framework as needed.
Good to have mobile hybrid application development experience
SOA development experience using NodeJS and related technologies
Experience in complete project life cycle activities on development and maintenance projects.
Knowledge and experience in developing software using agile methodologies.
Proven track record of technical leadership roles delivering solutions within defined timeframes.
Skilled in building relationships with clients and in practice development activities.
Demonstrated success in performing work and managing complex and/or large consulting projects.
Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff.
Bachelor's degree in Computer Science or related field.
Must be open to travel.
Preferred Skills
and Education:
Experience working with a globally distributed team and managing off-shore teams.
Master's degree in Computer Science or related field.
Certification in Adobe Experience Manager (Architect).
Experience with authoring, editing, and presenting technical documents.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IAM/IGA Technical Account Manager - West Coast
Remote or Georgia Job
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work. Our TAMs are seasoned account management and technical resolution professionals who are at the top of their field and are unified in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is a very experienced TAM, responsible for resolving complex problems and providing excellent technical and customer service to specific key accounts. He/she will help them overcome issues that arise, succeed in their business using our technology and services, expand their usage of our products, be a reference to prospective customers, and be a long-term and loyal customer. The accounts assigned may include any of our paid service packages, where the services of an experienced TAM are expected. TAMs are generally assigned customers with a top-level service package, have high complexity, are high-touch, or are enterprise-level.WHAT YOU WILL BE DOING
Communicate with customers and internal teams to explain products and implementation schedules.
Review technical requirements, schedules, and customer interactions.
Assist in Pre-Sales activity helping analyzing prospects' business and technical requirements and developing service propositions that meet those needs.
Demonstrate products to customers and explain how the proposed product or solution meets customers' needs.
Identify the services and support customers to make effective and productive use of Saviynt platform by bringing in thought leadership in architecture and design.
Produce Service implementation estimates and plans to support the implementation of Saviynt solutions.
Produce Service implementation Scoping and ROM documents as well as Service implementation Contracts/SOW's for Saviynt solutions.
Oversee the successful delivery of Professional Services and respond to technical concerns and problems, ensuring smooth implementation and launch.
Managing the ongoing relationship with customers to ensure that they continue to make effective use of Saviynt products.
Analyze customers' support requirements and identify areas where the Saviynt can offer improved service or reduce support costs.
Communicating the Saviynt vision and product roadmap
Managing upsell and cross-sell opportunities, negotiating contracts and pricing
Driving expansion opportunities
WHAT YOU BRING:
Must have a minimum of 8 years of relevant experience in Identity Governance and Administration and/or Identity and Access Management domain
Must have experience leading delivery projects and strong track record of delivering successful solution outcomes for clients in Identity transformation programs
Professional work experience as part of an enterprise software company or systems integrator.
Experience interfacing and communicating with clients and partners
Experience in managing multiple projects
Experience with project planning, resource management, scope, schedule and status, documentation.
Familiarity with the following technologies a plus: web technologies: XML, SPML/SOAP, Web and Application Servers, HTML Databases (Oracle, Sybase, MSSQL, MySQL) Directories (LDAP, AD) enterprise HR systems (SAP, PeopleSoft) programming languages such as Java, .NET or C++ identity management provisioning systems (Sun, Oracle, IBM, Novell) Security software or internal IT audit experience
BENEFITS
Medical, Dental, Vision, Life Insurance
401K
Unlimited PTO
Sick Time
Holiday Parties
Daily Catered Lunches
Employee Recognition Programs
Team Socials
If required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy> Incident Response Policy/Procedures> Business Continuity/Disaster Recovery Policy/Procedures> Mobile Device Policy> Account Management Policy> Access Control Policy> Personnel Security Policy> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Corporate Account Executive, MedTech
Remote Job
Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
The Corporate Account Executive is a dynamic sales professional responsible for driving growth within accounts that are defined by a total ARR of over $50K, a total opportunity size of up to $1M, and a company size exceeding ~$2B. The Corporate Account Executive will manage and expand relationships within assigned accounts, focusing on delivering tailored solutions that align with client objectives. Collaborating with cross-functional teams, the Corporate Account Executive will execute account strategies and close deals on a quarterly basis.
Responsibilities
* Sales Quotas: Meet assigned quotas by selling a comprehensive suite of software solutions to corporate accounts within the MedTech industry.
* Business Development: Identify, develop, and manage new business opportunities while growing sales within existing accounts.
* Sales Process: Lead the sales process from prospecting to deal closure, ensuring a value-based engagement approach.
* Forecasting: Accurately forecast sales and maintain up-to-date opportunity profiles in CRM tools such as Salesforce.com.
* Relationship Building: Build relationships with key decision-makers, including departmental leaders and executive sponsors within medical device, pharmaceutical, and biotech companies.
* Sales Activities: Oversee all sales activities within assigned accounts, maintaining alignment with account strategies.
* Client Understanding: Understand client business processes and provide tailored technology solutions to address their needs.
* Product Expertise: Develop expertise in the company's product portfolio, including CAD, PLM, SLM, IoT, AR, and other digital technologies relevant to the MedTech sector.
Skills and Knowledge
* Consultative Selling: Strong consultative selling and relationship management skills, with the ability to communicate value to mid-level and senior decision-makers in the MedTech industry.
* Sales Targets: Proven track record in achieving sales targets, with experience in selling software solutions.
* CRM Tools: Familiarity with CRM tools and sales forecasting, with attention to data accuracy.
* Industry Knowledge: Basic knowledge of industry-specific challenges in the MedTech sector and the ability to identify scalable solutions for corporate accounts.
* Sales Methodologies: Knowledge of sales methodologies such as MEDDIC or Command of the Message is beneficial but not required.
Experience
* Software Sales: 5+ years of experience in software sales, with a successful track record of meeting or exceeding quotas.
* Account Management: Experience in managing accounts and developing business within large corporate environments, particularly in the MedTech industry.
* Complex Sales Cycles: Exposure to complex sales cycles and account development is preferred.
Minimum Qualifications
* Education: Bachelor's degree in Business, Marketing, Engineering, Life Sciences, or a related field, or equivalent experience.
* Travel: Ability to travel as needed to support client and business requirements.
The Corporate Account Executive is a dynamic sales professional responsible for driving growth within accounts that are defined by a total ARR of over $50K, a total opportunity size of up to $1M, and a company size exceeding $2B. The Corporate Account Executive will manage and expand relationships within assigned accounts, focusing on delivering tailored solutions that align with client objectives. Collaborating with cross-functional teams, the Corporate Account Executive will execute account strategies and close deals on a quarterly basis.
Responsibilities
* Sales Quotas: Meet assigned quotas by selling a comprehensive suite of software solutions to corporate accounts within the MedTech industry.
* Business Development: Identify, develop, and manage new business opportunities while growing sales within existing accounts.
* Sales Process: Lead the sales process from prospecting to deal closure, ensuring a value-based engagement approach.
* Forecasting: Accurately forecast sales and maintain up-to-date opportunity profiles in CRM tools such as Salesforce.com.
* Relationship Building: Build relationships with key decision-makers, including departmental leaders and executive sponsors within medical device, pharmaceutical, and biotech companies.
* Sales Activities: Oversee all sales activities within assigned accounts, maintaining alignment with account strategies.
* Client Understanding: Understand client business processes and provide tailored technology solutions to address their needs.
* Product Expertise: Develop expertise in the company's product portfolio, including CAD, PLM, SLM, IoT, AR, and other digital technologies relevant to the MedTech sector.
Skills and Knowledge
* Consultative Selling: Strong consultative selling and relationship management skills, with the ability to communicate value to mid-level and senior decision-makers in the MedTech industry.
* Sales Targets: Proven track record in achieving sales targets, with experience in selling software solutions.
* CRM Tools: Familiarity with CRM tools and sales forecasting, with attention to data accuracy.
* Industry Knowledge: Basic knowledge of industry-specific challenges in the MedTech sector and the ability to identify scalable solutions for corporate accounts.
* Sales Methodologies: Knowledge of sales methodologies such as MEDDIC or Command of the Message is beneficial but not required.
Experience
* Software Sales: 5+ years of experience in software sales, with a successful track record of meeting or exceeding quotas.
* Account Management: Experience in managing accounts and developing business within large corporate environments, particularly in the MedTech industry.
* Complex Sales Cycles: Exposure to complex sales cycles and account development is preferred.
Minimum Qualifications
* Education: Bachelor's degree in Business, Marketing, Engineering, Life Sciences, or a related field, or equivalent experience.
* Travel: Ability to travel as needed to support client and business requirements.
PTC carefully considers a wide range of compensation factors, which include a candidate's background and experience, in determining salary for a position. Compensation will vary based on these factors, but PTC anticipates the salary range for this position to be between $105,000-$110,000. The actual pay may be lower or higher depending on a candidate's skills, qualifications, experience, and location and may also include the opportunity to earn a discretionary bonus. Additionally, every PTC employee has the opportunity to become a PTC shareholder through our employee share purchase program which allows employees to purchase discounted PTC stock and, for eligible roles, an equity grant. Subject to the terms and conditions of PTC's benefits programs, employees may be eligible for medical, dental and vision insurance, paid time off and sick leave policies, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and a generous commuter subsidy."
At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."
Associate Technical Consultant - Data & Analytics - REMOTE
Remote Job
Perficient currently has a career opportunity for an Associate Technical Consultant for our DNA (Data and Analytics) Practice. While our headquarters location is St. Louis, MO, this position is remote though we require our Campus candidates to live near one of our US based office locations ( Atlanta, Boston, Chicago, Columbia MD, Dallas, Denver, Detroit, Fargo, Houston, Irvine, Lafayette, Minneapolis, New York, San Diego, St. Louis). These roles are part of our Campus Program and will be starting on June 9
th
, 2025.
Perficient's Associate Technical Consultants will perform development tasks utilizing languages including Java, .NET, Python, or SQL to build and implement solutions across Data, AI, Search and Content platforms. We partner with vendors including Databricks, Informatica, Snowflake, Talend, and Coveo, as well as partnering with customers on their cloud journey with Azure, AWS, Google, and IBM technologies. The Associate Technical Consultant builds world class software applications for some of the country's largest companies
DNA (Data and Analytics) supports a wide variety of clients, technologies, and applications. Our Team members drive innovation in the arena of data management and solutions. We work on innovative digital transformation deployment for various clients across the globe. We had explosive growth in the last few years to meet the demands of a massive transition to digital. Our practice groups include Artificial Intelligence, Content, Data Governance, Data Management, Data Strategy and Search.
Perficient is always looking for the best and brightest talent and we need you! We're a quickly growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
Responsibilities
Designing, coding and unit/integration testing using Perficient methodology
Debugging and troubleshooting code related issues/defects
Producing client deliverables such as detailed design documentation, unit test plans and well documented code
Gaining an understanding of the unique business and technical requirements on each engagement to facilitate the most appropriate solution design
Practicing strong configuration management and version control
Representing Perficient Professionality in both client and team situations
Experience working in an Agile/Scrum/XP environment a plus
Qualifications
Must have a bachelor's degree in in Computer Science, Data Science or an Engineering degree with programming coursework and an interest in being a software developer.
**Please note, only candidates with a Bachelor's degree can be considered for the Campus Program. Candidates with a Master's degree or PhD cannot be considered for this program.
MUST be able to code in either java or python or C# or JavaScript
We are looking for recent or upcoming Bachelors Degree Graduates - if you have current work experience, you cannot be considered for the Campus Program
Knowledge of current technologies, application software development, Agile and iterative development methodologies
Excellent listening, oral, and written communication skills
Strong interpersonal and teamwork skills
Flexible in new situations and challenges
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $52,300 to $78,015. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview.
WHO WE ARE
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee #LI-AB1 #LI-Remote
Director, Professional Services - IAM/IGA Practice - UK
Remote Job
The primary objective of this role is to lead and deliver customer projects ensuring exceptional outcomes. The Professional and Expert Services teams at Saviynt provide partners and customers with in-depth technical expertise and implementation support to guarantee success. This leadership role focuses on managing our regional internal strategic IAM practice. The ideal candidate must have a strong technical background in IAM technologies.
As Director, you will drive leadership, vision, and strategic growth for the Identity Security Community. This role focuses on delivering high-quality, profitable service engagements that foster trusted advisor relationships with clients. Key responsibilities include managing critical consulting metrics such as utilization, profitability, revenue growth, and customer satisfaction within the Identity Governance organization.
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
WHAT YOU WILL BE DOINGUnderstand the business context and lead the solution design Responsible for technology choices and decisions Promote architectural and development best practices Ensure projects are designed within approved architectural standards Lead design reviews and implement best design principles Provide technical leadership in all aspects of SDLC, including system analysis, design, development, testing, and deployment Demonstrates ability to bring in a fresh perspective, Generates new and imaginative ideas/ approaches Facilitating the development process and operations Identifying setbacks and shortcomings Defining and Enforcing (Training & Review) the Architecture standards and guidelines Guiding the implementation team Contributing towards practice development tasks related to Trainings and SOW validation
WHAT YOU BRINGMust have leadership experience implementing Identity Access or Identity Governance solutions integrating with critical applications and infrastructure Must have strong working experience in IAM Domain involving minimum three end to end IAM project delivery3-5 years of consulting management experience leading people to support customer satisfaction and understanding key consulting business metrics Proven experience in a leadership role, with a strong background in people management.Demonstrated success in building and scaling Professional Services functions.In-depth knowledge of project management methodologies and practices.Strong working experience on microservices Strong experience leveraging design, architecture, and integration patterns Excellent communication & stakeholder management skills Ability to do a cost benefit analysis of assigned projects Ability to work independently and as part of a team Ability to estimate the implementation efforts
£150,000 - £180,000 a year
We offer you a competitive total rewards package, learning and tremendous opportunities to grow and advance in your career. At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensation decisions are dependent on many factors including, but are not limited to location; skill sets; experience and training; licensure and certifications; and other relevant business and organizational needs. A reasonable estimate of the current range is $220,000 - $250,000 annually.
You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
If required for this role, you will:
Complete security & privacy literacy and awareness training during onboarding and annually thereafter
Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work that directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Cloud Operations Associate
Axway Job In Scottsdale, AZ
We are seeking a highly motivated and proactive Cloud Operations Associate to join our growing team. This is an entry-level position, perfect for recent graduates eager to learn and develop their cloud computing skills. As a Cloud Operations Associate, you will be involved in managing and maintaining our cloud infrastructure on both AWS and Azure, working closely with senior engineers and cross-functional teams. This role provides a unique opportunity to gain hands-on experience and build a solid foundation in cloud operations.
Responsibilities
• Monitor Cloud Environments (AWS/Azure): Utilize monitoring tools to track the health, performance, and availability of cloud resources on AWS and Azure.
• Basic Instance Management: Learn to start, stop, and restart virtual machines (VMs) and cloud resources as needed, and perform basic troubleshooting under supervision.
• User and Permission Management: Assist in creating and managing user accounts, roles, and access permissions based on established policies and guidelines.
• Perform Backups and Data Recovery: Follow procedures to schedule, monitor, and verify automated backups to ensure data integrity and availability.
• Assist with Deployments and Configurations: Support basic deployment and configuration tasks on AWS and Azure, following detailed instructions from senior engineers.
• Update and Maintain Documentation: Help maintain cloud-related documentation, including system configurations, processes, and troubleshooting guides.
• Implement Security and Compliance Policies: Adhere to cloud security best practices and assist in basic compliance checks, including user access audits and encryption reviews.
• Routine Maintenance and Updates: Assist in performing regular maintenance activities, such as updating OS patches, managing storage, and cleaning up unused resources.
• Collaborate with Cross-Functional Teams: Work with application, infrastructure, and cloud onboarding teams to support cloud-based applications and services.
Qualifications
• Education: Bachelor's degree in computer science, Information Technology, or a related field. Fresh graduates are welcome to apply.
• Familiarity with Cloud Basics: Basic understanding of cloud computing concepts and services on AWS or Azure, including EC2, S3, IAM, VMs, and basic networking.
• Technical Skills: Basic knowledge of Linux/Windows operating systems, scripting languages (e.g., Bash, PowerShell), and networking fundamentals.
• Willingness to Learn: Eager to expand cloud knowledge and take on new challenges.
• Problem-Solving Skills: Strong analytical and problem-solving abilities, with attention to detail.
• Communication Skills: Ability to communicate effectively in both written and verbal formats.
Preferred Skills
• Completion of basic AWS/Azure training or certification.
• Exposure to scripting or automation tools (e.g., Python, Terraform).
• Hands-on experience with cloud consoles or lab environments.
Company Overview
At Axway, we're more than a company-we're a pioneer. For 25 years, we've been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.
We're on a mission to a be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions.
Why Axway?
We believe in the power of togetherness. When you're part of Axway, you're part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you'll find camaraderie, collaboration, and the support of leadership to inspire you daily.
Here, you'll grow, innovate, and succeed because we're better together. Each step forward in your personal journey is one we take as a team. Join us, and let's accomplish extraordinary things together.
Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: *************************
Ready to shape the future? Let's get started-because at Axway, together, we can. Together, we will.
#LI-AG1
#LI-Hybrid
#LI-Onsite
Power BI Architect - REMOTE
Remote or Saint Louis, MO Job
The Technical Architect provides technology direction, ensures project implementation compliance, and utilizes technology research to innovate, integrate, and manage technology solutions. As a Technology Architect, you will significantly contribute to identifying best-fit architectural solutions for one or more projects; you will collaborate with some of the best talent in the industry to create and implement innovative high-quality solutions, participate in Sales and various pursuits focused on our clients' business needs. This role is considered part of the Business Unit Leadership team and may mentor Junior Architects and /or development team members.
Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
We are seeking a talented and experienced Power BI Architect with Fabric experience focused on designing, implementing, and optimizing scalable Power BI environments within the Microsoft Fabric ecosystem . The ideal candidate will have a proven track record of designing, implementing, and optimizing Power BI solutions focusing on data modeling, reporting, and dashboard development. They work with stakeholders to translate business requirements into technical specifications and ensure solutions are scalable, performant, and user-friendly. They also provide guidance to development teams and stay updated on the latest Power BI trends.
This role involves leveraging Fabric's capabilities, such as workspaces, datamarts, and the Spark engine, to deliver robust and performant reporting solutions.
Perficient's Data & Analytics practice has won dozens of industry awards for our state-a-the-art and innovative solutions that we provide our customers. This is an excellent opportunity for the right individual to assist Perficient and its customers to grow the capabilities necessary to improve care through better use of data and information, and in the process take their career to the next level.
Proven experience as a Power BI Architect with a strong understanding of data visualization and analytics.
Minimum of 8 years of experience in Power BI development and architecture
Familiarity with Microsoft Fabric workspaces, datamarts, and Spark engine
Demonstrated experience in establishing and leading a Center of Excellence for Power BI.
In-depth knowledge of Power BI features, including DAX, Power Query, data modeling, and administration.
Experience with database design, data modeling, and ETL processes.
Proficiency in SQL and experience with data transformation techniques.
Familiarity with cloud platforms, particularly Azure.
Excellent communication and stakeholder management skills
Ability to work effectively in a fast-paced and dynamic environment.
Relevant certifications are preferred.
Bachelor's degree in Computer Science, Information Systems, or related field.
Good to have skills: Tableau , Snowflake, Databricks , DBT
Have a solid understanding of delivery methodology and lead teams in the implementation of the solution according to the design/architecture.
Experience in project and solution estimation and team structure definition.
Fluent and current on architecture trends with an eye on market/technical conditions and future direction.
Experience in defining new architectures and the ability to drive an independent project from an architectural standpoint.
Experience leading customer workshop sessions to educate customers on the latest technology trends and best practices.
Proven track record of leadership roles delivering solutions within defined timeframes.
Demonstrated success in performing work and managing complex and/or large consulting projects.
Proficient in authoring, editing, and presenting technical documents.
Ability to elicit requirements and communicate clearly with non-technical individuals, development teams, and other ancillary project members.
Excellent written and oral communication skills; Ability to communicate effectively with technical and non-technical staff.
Experience working with a globally distributed team and managing offshore teams.
Desire to mentor younger team members and develop their skills.
Experience leading internal initiatives.
Excellent problem-solving skills.
Be independent and self-driven.
Bachelor's degree in Computer Science or related field
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $81,978 to $178,090. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position is in this overview.
WHO WE ARE
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
Applications will be accepted until the position is filled or the posting is removed.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
#LI-PS1
#LI-Remote
Designing and implementing a Power BI environment within Microsoft Fabric that can handle large datasets and user loads, according to a job description.
Develop data models, reports, and dashboards that align with business objectives.
Gather and analyze requirements, translate them into technical specifications, and ensure alignment with business needs.
Focus on performance, scalability, and usability of the developed solutions.
Offer technical expertise and mentorship to development teams on best practices for Power BI development.
Work with data engineers, data scientists, and other teams to integrate Power BI with existing infrastructure and analytics platforms.
Conduct training sessions for users and maintain documentation for developed solutions.
Stay updated with the latest Power BI features and capabilities and assess their potential impact on the organization's analytics strategy.
Building and maintaining Power BI reports and dashboards, leveraging Fabric's capabilities for scalable and interactive visualizations.
Developing roadmaps for Power BI and Fabric architecture, and guiding implementation teams in deploying solutions.
Vertical Portfolio Manager - Wealth Management
Remote Job
Vertical Portfolio Manager - Financial Services
Remote, US
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you're not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte combines the power of cloud content management, data security, and AI-driven insights into one unified platform. More than 22,000 customers use Egnyte to get more done, make the right decisions, and protect their unstructured data. In addition, Egnyte offers specialized industry solutions for architecture, engineering, and construction (AEC), life sciences, and financial services. For more information, visit ***************
The Financial Services and Insurance (FSI) team at Egnyte is entrusted with driving the company's growth and success across the Financial Services sector. With over 2200 community members (customers), our team is responsible for:
Developing and executing go-to-market strategies tailored to the FSI vertical
Advocating for FSI solutions that address the unique needs of our customers
Providing insights and leadership across various stages, from demand generation to sales enablement and customer success
WHAT YOU'LL DO:
As the Vertical Portfolio Manager for Wealth Management, you'll spearhead our go-to-market strategy in this critical sub-industry. Your role will be pivotal in establishing Egnyte as the #1 vendor in the wealth management space for document collaboration, intelligence, and trusted document experiences. Key responsibilities include:
Develop and execute the GTM strategy for our Wealth Management vertical
Elevate Egnyte's brand through thought leadership and industry events
Lead quarterly field marketing activities, including high-impact customer visits
Partner with digital marketing to optimize campaigns, webinars, and events
Collaborate with Sales to drive key deals and achieve quarterly revenue targets
Work closely with Enablement and Product Marketing to tailor sales toolkits
Provide strategic input to Product teams on industry-specific needs
Support channel growth via MSP, VAR, and Association-related partnerships
Define, set, and measure quarterly OKRs to achieve annual goals/targets
Work with teams across US, UK, and EMEA geographies
Report directly to the Director of Financial Services
In a fast-paced growth setting, this entrepreneurial role offers the exciting opportunity to shape and grow one of Egnyte's top vertical initiatives.
YOUR QUALIFICATIONS:
The ideal candidate will bring:
Minimum 3 years of experience in Wealth Management, Buy-Side, Sell-Side or broader Financial Services, either as an Operational Leader, Technology Leader, or in Business Development, Marketing, or Sales for an industry solution provider
Deep understanding of client-facing workflows, file/data management, compliance, cybersecurity, and related relevant solutions in Wealth Management or Financial Services markets
Proven ability to communicate effectively and collaborate across diverse geographies and stakeholder groups
Visible Program Management or Project Management experience
Strong leadership skills and the ability to thrive in a scaling organization
Entrepreneurial spirit and the drive to build a high-impact vertical practice
Willingness to travel 2-3 times per quarter (approximately 25% of the time)
COMPENSATION:
Our competitive compensation package for this position includes:
Base salary range: $120,000 - $180,000 per year
Performance-based quarterly bonuses
Compensation may vary based on; work location, job-related skills, and/or relevant knowledge and experience
Sr. Digital Marketing Analytics Analyst-Remote
Remote or Saint Louis, MO Job
Perficient Digital We currently have a career opportunity for a remote Sr. Digital Marketing Analytics Analyst to join our team.
As a member of the Digital Marketing Solutions (DMS) Analytics team, your primary responsibility is to ensure the successful implementation and continued growth of client analytics and tag management platforms. This includes tagging development and documentation, data governance, report development, and dashboard creation. This role will collaborate with client stakeholders, DMS channel resources, and analytics colleagues to provide in-depth reporting and analysis. The Senior Analyst will serve as the point person for leading and supporting large analytics projects and be the main point-of-contact for clients. This role will provide support and delegate tasks/needs to junior analysts, provide strategic value to clients, and serve as a subject matter expert. The Senior Analyst will be helping to drive client success through tagging/analytics execution, providing insights through reporting and analysis, and proactively engaging stakeholders.
The Senior Analyst will also be responsible for managing analytics client deliverables and relationships, such as weekly/monthly reports, deep dive and ad hoc analysis, recurring updates to dashboards, and managing stakeholder meetings. Your insights will help drive key business decisions for our clients in collaboration with other DMS cohorts. You will work side by side with other team members and clients to customize and configure analytics and tag management solutions.
Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
4 - 7 years of experience in digital marketing web analytics (Mixpanel/GA/AA)
MUST have Mixpanel experience.
3 - 6 years of experience in tag management platform experience (GTM, Launch, TealiumIQ)
Bachelor's degree in analytics, marketing, data science, or similar field. Master's degree or post-Bachelor certification preferred.
Adobe ACE certification and/or Google Analytics GAIQ certification
Proficiency with utilizing and implementing MixPanel analytics platform
Proficiency with web analytics platforms such as Google Analytics, Adobe Analytics, and Sitecore
Solid understanding of tag management implementation and ongoing support, utilizing Google Tag Manager, Adobe Launch, and Tealium
Previous experience with data visualization platforms such as Google Data Studio, Tableau, and Power BI
Experience managing enterprise level analytics implementations
Strong analytical skills, attention to detail, and ability to multitask across multiple projects
Outstanding interpersonal skills and ability to interface with clients and technical resources
Must possess strong collaboration skills
Ability to lead large projects and provide mentorship to other analysts
Excellent in problem-solving and decision-making
BONUS: Web developer skills
Preferred Education:
Bachelor's degree
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is. $45,000 to $101,000 Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview.
WHO WE ARE
Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.
WHAT WE BELIEVE
At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.
We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.
Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.
“Applications will be accepted until the position is filled or the posting is removed”.
Disability Accommodations:
Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
#LI-DP1
Develop and analyze reports in analytics platforms to address client data needs
Lead analytics assessment and implementation projects from a SME perspective
Provide technical resources for analytics and tag management platform implementations
Development and documentation of client configuration and data requirements
Utilize tag management platforms to create, update, and manage client tagging solution
Provide leadership and assign tasks to junior level analysts
Create data visualization and dashboarding deliverables
Collaborate with other digital marketing channels (Paid, SEO, CRO) on an ongoing basis
Provide detailed analytics and tagging assessments to clients
Proactively identify opportunity areas and gaps where possible
Sales Development Representative, Growth Sales
Remote Job
Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud gives customers unparalleled visibility, control and intelligence to better defend against threats while empowering users with right-time, right-level access to the digital technologies and tools they need to do their best work.
We're hiring a Sales Development Representative (SDR) who wants to contribute to Saviynt's incredible growth. Saviynt recently ranked in the top third of Inc. Magazine's 5000 fastest growing companies in the US. The Sales Development Representative is tasked with identifying and generating sales opportunities through both outbound prospecting and inbound lead follow-up. The right candidate will be one who works well under pressure, thinks out-of-the-box, has a good understanding of sales prospecting tools, and is highly self-motivated. The right candidate will also understand how to assess a company's needs and cater the outreach to each Account/Prospect specifically.
ResponsibilitiesAs an SDR with Saviynt, you will help make your mark as we reinvent the Identity Governance, Application GRC, and Cloud Privileged Access Management space. You'll have some prior experience as an SDR in the tech space and can make an outstanding first impression with prospective customers - by phone, email, video, or in person. You are someone who thrives in a fast-paced, high-energy environment and finds ways to motivate yourself and your teammates.You'll have endless opportunities to learn and grow from some of the best minds in the industry in a fast-paced and open environment.
QualificationsThis position requires an ambitious self-starter with relationship selling skills and the ability to multi-task.10+ year of successful experience, preferably in technology sales development Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic presence.Demonstrated success prospecting into Fortune 500 companies.Extremely self-motivated. Ability to work independently as well as part of a team in a fast-paced environment.This is a remote position. The candidate must be able to work remotely effectively and efficiently.Experience with CRM applications Bachelor's degree strongly preferred.
If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Senior Customer Tech Support Engineer II
Axway Job In Scottsdale, AZ
We are seeking our new Senior Customer Techncial Support Engineer to join the Axway team!
This is a tremendous opportunity for the Senior Customer Technical Support Engineer who enjoys working with customers to solve challenging technical problems in a dynamic, fast-paced environment. You will start by learning one of Axway's industry-leading enterprise software solutions while becoming familiar with our worldwide support processes. As your confidence builds, you will take ownership of support cases and the customer relationship. In your visible role you will work with Axway's sales team, field consultants the R&D organization and will be positioned well to drive customer success.
Responsibilities
Work with little or no supervision to provide advanced complex troubleshooting assistance, problem replication / duplication, and diagnostic support
Provide advanced technical support for both the application and environment including operating system, database, and network
Lead accounts through complex issue resolution including customer meetings, status reports, and updates.
Respond to phone, email, and web ticket customer issues within target service levels
Act as a gateway between the customer and the next level of resources; ensuring issues have met minimal requirements for escalation
Maintain current working knowledge of Axway products and technology
Document all customer contacts and activities in CRM
Provide beta/sprint support for assigned products
Perform after hours cell phone support on a rotating basis
Travel to customer sites to assist in problem diagnostics
Qualifications
3-5years experience in customer support environment
Bachelors Degree in IT, CS or related field of study
Expertise with SecureTransport; TransferCFT experience is a plus.
Proficiency with database systems (esp Oracle), SQL, and client-server
Knowledge of internet applications and transport protocols including SMTP, FTP, HTTP, SSH, SSL
Expertise or desire to learn network connectivity and communication protocols
Previous experience with Axway, Tumbleweed, or Systar products
Experience with programming languages including Java, C++ and Perl advantageous
Proficiency with UNIX (Solaris, AIX, HP-UX), Linux and Windows platforms
The desire to flourish working in an international company with coworkers from all areas of the globe is a must.
Physical presence required in the office during normal business hours and occasionally outside of the normal business hours
Key Competencies
Disciplined yet creative approach to problem-solving
Strong curiosity-driven desire to become an expert
Ability to manage multiple work streams while maintaining high level of customer satisfaction
Excellent verbal and written communication skills
Ability to work effectively in a dynamic highly visible environment
High level of ownership and accountability
Company Overview
At Axway, we're more than a company-we're a pioneer. For 25 years, we've been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.
We're on a mission to be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions.
Why Axway?
We believe in the power of togetherness. When you're part of Axway, you're part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you'll find camaraderie, collaboration, and the support of leadership to inspire you daily.
Here, you'll grow, innovate, and succeed because we're better together. Each step forward in your personal journey is one we take as a team. Join us, and let's accomplish extraordinary things together.
Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: *************************
Ready to shape the future? Let's get started-because at Axway, together, we can. Together, we will.
Axway is an AA and EEO employer
#LI-AG1
#LI-Onsite
Director, Customer Success - Strategic Accounts
Remote Job
REMOTE, US; SPOKANE, WA; DRAPER, UT; RALEIGH, NC
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you're not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit ***************
We are seeking a dynamic and experienced Director of Customer Success, Strategic Accounts to lead and scale our customer success initiatives for high-value, strategic clients. This role will focus on driving customer satisfaction, retention, and growth by delivering exceptional value and building strong, trusted partnerships. The ideal candidate is a proven leader with a track record of managing complex relationships, developing customer-centric strategies, and delivering measurable business outcomes.
WHAT YOU'LL DO:
Leadership & Strategy:
Develop and execute a comprehensive customer success strategy tailored to strategic accounts, ensuring alignment with organizational goals.
Lead, mentor, and scale a high-performing Customer Success team focused on strategic accounts.
Drive operational excellence and continuous improvement across all processes and touchpoints.
Customer Engagement & Value Delivery:
Serve as the executive sponsor for key strategic accounts, acting as a trusted advisor and escalation point.
Ensure customers achieve their desired outcomes through effective onboarding, adoption, and value realization.
Collaborate closely with Sales, Professional Services, and Product teams to deliver seamless customer experiences.
Retention & Growth:
Proactively monitor account health, identify risks, and implement mitigation strategies to reduce churn.
Drive expansion opportunities, cross-sell, and upsell initiatives in partnership with Sales.
Develop customer success plans and success metrics to ensure measurable ROI for clients.
Data-Driven Decision Making:
Analyze customer data, feedback, and usage trends to make informed decisions and optimize performance.
YOUR QUALIFICATIONS:
Experience:
10+ years of experience in Customer Success, Account Management, or related fields, with at least 5 years managing strategic or enterprise accounts.
Proven track record of driving customer retention, satisfaction, and revenue growth.
Experience managing and scaling high-performing teams in fast-paced, SaaS or technology-driven environments.
Skills & Expertise:
Exceptional leadership and interpersonal skills with the ability to influence at all levels.
Strong problem-solving and critical-thinking abilities.
Excellent communication and presentation skills, with the ability to articulate complex concepts to executive stakeholders.
Proficiency in customer success platforms (e.g., Gainsight, Totango) and CRM tools (e.g., Salesforce).
Education:
Bachelor's degree in Business, Management, or a related field. MBA or equivalent experience is a plus.
COMPENSATION:
Our compensation reflects the cost of labor across multiple U.S. geographic locations, and pay varies based on defined markets. The standard base pay range for this position across the U.S. is $150k - $175k annually. Pay varies by work location and may also be dependent on job-related skills, knowledge, and/or experience. During the interview and/or hiring process, your recruiter can share more information about the compensation package specific to the role and job location.
BENEFITS:
Competitive salaries and comprehensive benefits
Company equity depending on role and level
Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance.
Paid holidays and sick time
401(k) Retirement Plan (Traditional and Roth)
Health Savings Account (HSA) and Employee Assistance Program (EAP)
Paid Maternal, Paternal, and Adoption Leave to help you grow your family
Modern and collaborative offices located in Spokane, WA; Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
Gym, cell phone, and internet reimbursement
Free well-being apps such as Calm, Ginger, and Spring Health for Guardian are offered.
Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more.
Your own Egnyte account with lifetime access
Equal Employment Opportunity
Egnyte, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Egnyte, Inc.'s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee a