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Become A Back-Of-House Specialist

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Working As A Back-Of-House Specialist

  • Handling and Moving Objects
  • Performing General Physical Activities
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • $56,000

    Average Salary

What Does A Back-Of-House Specialist Do

Material recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.

Duties

Material recording clerks typically do the following:

  • Keep records of items shipped, received, or transferred to another location
  • Compile reports on various aspects of changes in production or inventory
  • Find, sort, or move goods between different parts of the business
  • Check inventory records for accuracy

Material recording clerks use computers, tablets, or hand-held devices to keep track of inventory. Sensors and tags enable these computers to automatically detect when and where products are moved, allowing clerks to keep updated reports without manually counting items.

Production, planning, and expediting clerks manage the flow of information, work, and materials within or among offices in a business. They compile reports on the progress of work and on any production problems that arise. These clerks set workers’ schedules, estimate costs, keep track of materials, and write special orders for new materials. They perform general office tasks, such as entering data or distributing mail. Expediting clerks maintain contact with vendors to ensure that supplies and equipment are shipped on time.

Shipping, receiving, and traffic clerks keep track of and record outgoing and incoming shipments. Clerks may scan barcodes with hand-held devices or use radio frequency identification (RFID) scanners to keep track of inventory. They check if shipment orders were correctly processed in their company’s computer system. They also compute freight costs and prepare invoices. Some clerks move goods from the warehouse to the loading dock.

Stock clerks and order fillers receive, unpack, and track merchandise. Stock clerks move products from a warehouse to store shelves. They keep a record of items that enter or leave the stockroom and inspect for damaged goods. These clerks also use hand-held scanners to keep track of merchandise. Order fillers retrieve customer orders and prepare them to be shipped.

Material and product inspecting clerks weigh, measure, check, sample, and keep records on materials, supplies, and equipment that enters a warehouse. They verify the quantity and quality of items they are assigned to examine, checking for defects and recording what they find. They use scales, counting devices, and calculators. Some workers decide what to do about a defective product, such as to scrap it or send it back to the factory to be repaired. Some clerks also prepare reports, such as reports about warehouse inventory levels.

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How To Become A Back-Of-House Specialist

Material recording clerks usually need to have a high school diploma and are trained on the job. There are no formal education requirements for stock clerks and order fillers.

Education

Production, planning, and expediting clerks; shipping, receiving, and traffic clerks; and material and product inspecting clerks need a high school diploma or equivalent.

Production, planning, and expediting clerks need to have basic knowledge of computer applications such as spreadsheet software.

There are no formal education requirements for stock clerks and order fillers.

Training

Material recording clerks usually learn to do their work on the job. Training for most material recording clerks may last less than a month. Production, planning, and expediting clerks’ training can take several months.

Typically, a supervisor or more experienced worker trains new clerks.

Material recording clerks first learn to count stock and mark inventory and then move onto more difficult tasks, such as recordkeeping. Production clerks need to learn how their company operates before they can write production and work schedules.

Advancement

With additional training or education, material recording clerks may advance to other positions within their firm, such as purchasing agent. Clerks in retail establishments can move into the sales department.

Important Qualities

Communication skills. Production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to be able to communicate the firm’s scheduling needs effectively.

Customer-service skills. Stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom.

Detail oriented. Material and product inspecting clerks check items for defects, some of which are small and difficult to spot.

Math skills. Some material recording clerks use math to calculate shipping costs or take measurements.

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Back-Of-House Specialist Career Paths

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Top Skills for A Back-Of-House Specialist

  1. Sales Floor
  2. New Merchandise
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Completed daily tasks including shipping, receiving, stock location, inventory, and replenishment of items on the sales floor.
  • Change store displays and remove some merchandise from the store shelves, which is replaced with new merchandise.
  • Assisted with any problems associated with merchandise in conjunction with customer service and warehouse operations.
  • Educate customers about Apple products by translating technology-speak into everyday language.
  • Observed strict company regulations in food preparation, distribution and disposal.

Back-Of-House Specialist Demographics

Gender

Male

66.1%

Female

25.5%

Unknown

8.5%
Ethnicity

White

60.0%

Hispanic or Latino

18.4%

Black or African American

11.3%

Asian

7.1%

Unknown

3.1%
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Foreign Languages Spoken

Spanish

50.0%

French

15.0%

German

5.0%

Russian

5.0%

Vietnamese

3.3%

Carrier

3.3%

Mandarin

3.3%

Swedish

1.7%

Chinese

1.7%

Cantonese

1.7%

Japanese

1.7%

Gujarati

1.7%

Hindi

1.7%

Arabic

1.7%

Korean

1.7%

Hmong

1.7%
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Back-Of-House Specialist Education

Schools

University of Phoenix

10.3%

Temple University

8.4%

Pennsylvania State University

7.5%

The Academy

6.5%

Michigan State University

5.6%

University of Central Florida

5.6%

University of South Florida

4.7%

Virginia Commonwealth University

4.7%

San Jose State University

4.7%

Miami Dade College

4.7%

Wayne State University

3.7%

Western Washington University

3.7%

University of North Texas

3.7%

San Francisco State University

3.7%

Kean University

3.7%

University of Pennsylvania

3.7%

ITT Technical Institute-Owings Mills

3.7%

Monroe Community College

3.7%

Portland State University

3.7%

Texas Southern University

3.7%
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Majors

Business

20.6%

Criminal Justice

9.2%

Computer Science

7.7%

Graphic Design

6.3%

Communication

5.5%

Culinary Arts

4.8%

Psychology

4.4%

General Studies

4.2%

Kinesiology

3.7%

Marketing

3.7%

Liberal Arts

3.3%

Information Technology

3.3%

Accounting

3.3%

Photography

3.1%

Automotive Technology

2.9%

Biology

2.9%

Health Care Administration

2.9%

English

2.8%

Political Science

2.8%

Music

2.6%
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Degrees

Bachelors

40.8%

Other

31.4%

Associate

15.7%

Masters

5.3%

Certificate

4.4%

Diploma

1.6%

License

0.4%

Doctorate

0.4%
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