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Back-of-house specialist skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical back-of-house specialist skills. We ranked the top skills for backs-of house specialist based on the percentage of resumes they appeared on. For example, 27.2% of back-of-house specialist resumes contained cleanliness as a skill. Continue reading to find out what skills a back-of-house specialist needs to be successful in the workplace.

15 back-of-house specialist skills for your resume and career

1. Cleanliness

Here's how backs-of house specialist use cleanliness:
  • Adhered to cleanliness and organization standards.
  • Maintained level of cleanliness and orderliness in the kitchen.

2. Dishes

Dishes refers to the act of cleaning dishes and utensils used in a restaurant. Collecting dirty dishes is often the job of a busser, who clears a table of any dishes once customers have paid and left the restaurant. Dishes are often cleaned by industrial dishwashers, which use high water temperatures and tougher cleaning solutions to clean dishes more quickly.

Here's how backs-of house specialist use dishes:
  • Arrange uncooked food in dishes and place them in ovens or in cookers for preparation purposes.
  • Place prepared dishes and platters on trays to make them ready for serving.

3. Food Preparation

Here's how backs-of house specialist use food preparation:
  • Observed strict company regulations in food preparation, distribution and disposal.
  • Team leader on the Grill line, overseeing food preparation and new hire training.

4. Food Handling

Here's how backs-of house specialist use food handling:
  • Sound ability to understand basic sanitation requirements related to, food handling and equipment safety and sanitation.
  • Follow proper food handling techniques and coordinates the use of time, material and equipment to avoid waste and unnecessary expense.

5. Dishwashers

Here's how backs-of house specialist use dishwashers:
  • Grill, back-up, prep cook, dishwasher, and Truck unloaded for both retail and food store.
  • Used dishwasher accessories and maintained the store appearance cleaned.

6. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how backs-of house specialist use sales floor:
  • Completed daily tasks including shipping, receiving, stock location, inventory, and replenishment of items on the sales floor.
  • Received and processed incoming and outgoing merchandise, organized and saw to the upkeep of the in-store warehouse and sales floor.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how backs-of house specialist use customer service:
  • Recognized for high-quality work, organizational strengths, strong attention to detail and exceptional customer service.
  • Facilitated workshops for sales representatives across Apple on customer service and inventory control procedures.

8. BOH

Here's how backs-of house specialist use boh:
  • Worked BOH or more specifically Hot prep, in charge of preparing, making and serving 'hot food'.
  • Trained new BOH employees in job related tasks and Apple procedures.

9. Inventory Control

Here's how backs-of house specialist use inventory control:
  • Implemented appropriate policies and procedures for successful inventory control, loss prevention, demo product retention, and efficient organization.
  • Managed incoming and outgoing shipments - Assisted with in-store inventory control

10. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how backs-of house specialist use cycle counts:
  • Performed cycle counts, physical inventories, product running and stocking in a very fast pace environment.
  • Perform daily counts and cycle counts, process and organize freight for preparation of daily operations.

11. Stock Room

A stock room is a room where a company's goods are stored. It is a room where products or materials are kept until they are needed: Less stock is kept on the shop floor and more in the stockroom.

Here's how backs-of house specialist use stock room:
  • Address and fulfill all inventory matters, stock floor, investigate variances, maintain stock room, and perform counts.
  • Team leader of stock room reorganization, done routinely to better allocate space and resources based on inventory levels.

12. Product Assembly

Here's how backs-of house specialist use product assembly:
  • Managed Ready to Ride program, including coordination of product assembly and storage.
  • Facilitated and coordinated product assembly, storage, and ensured all pre-built items are located within Store Inventory System.

13. Customer Orders

Here's how backs-of house specialist use customer orders:
  • Ship customer orders and store transfers via FedEx and FedEx Freight services !
  • Processed up to a 1000 customer orders per day.

14. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how backs-of house specialist use stock shelves:
  • Organize an assigned section of store, restock shelves, restock unwanted items.
  • Help Guest find products, restock shelves with go backs

15. Visual Standards

Visual standards are a set of rules or regulations that define how a product should visuall look to end users.

Here's how backs-of house specialist use visual standards:
  • Provide organization & visual standards with stock/inventory.
  • Lead a team of 4-5 members in implementing Corporate Visual Standards.
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List of back-of-house specialist skills to add to your resume

Back-of-house specialist skills

The most important skills for a back-of-house specialist resume and required skills for a back-of-house specialist to have include:

  • Cleanliness
  • Dishes
  • Food Preparation
  • Food Handling
  • Dishwashers
  • Sales Floor
  • Customer Service
  • BOH
  • Inventory Control
  • Cycle Counts
  • Stock Room
  • Product Assembly
  • Customer Orders
  • Stock Shelves
  • Visual Standards
  • Product Knowledge
  • Genius
  • Fryers
  • Retail Store
  • Inventory Management
  • Physical Inventory
  • Apple Products
  • POS
  • Loss Prevention
  • Store Inventory
  • Inventory Reports
  • Store Merchandise
  • RF
  • Unload Trucks
  • Product Availability
  • Guest Orders
  • Inventory Counts
  • Customer Returns
  • Inventory Variances
  • Delivery Truck
  • Physical Counts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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