Backblaze jobs - 451 jobs

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Marketing Operations Manager to join our team! About the Role We are seeking a proactive and skilled Sr. Marketing Operations Manager to play a key role in ensuring the efficiency and effectiveness of our marketing technology stack and operational processes. In this role, you will be responsible for the strategic execution and optimization of marketing automation (primarily HubSpot) and its integrations to drive demand generation, enhance customer engagement, and accelerate pipeline. You will leverage your expertise as an Individual Contributor to manage and scale key components of our marketing technology to ensure processes are efficient and data is accurate. This role requires a professional who can bring best-practice operational strategy derived from managing sophisticated marketing automation platforms, particularly around lifecycle campaigns, lead nurturing, and MarTech integration. You will be a trusted partner to the Marketing, Sales, and RevOps teams, translating strategy into scalable technical solutions. What You'll Do: Campaign and Automation Excellence: Design, build, and optimize complex, multi-channel marketing campaigns, automated workflows, and nurture streams within HubSpot. This includes directing the optimization of email nurtures and launching A/B testing initiatives. Lead Lifecycle Management: Contribute to the definition, management, and optimization of the end-to-end lead lifecycle, including lead scoring, routing, and segmentation processes to ensure alignment with Sales and RevOps. MarTech Stack Management & Integration: Actively manage and support the maintenance and optimization of our marketing automation platform (HubSpot) and its critical integrations with the CRM and other MarTech tools. Experience with live and virtual event technologies is highly valued for automating post-event and lead workflows. Data Integrity and Governance: Contribute to maintaining the health and quality of our marketing database, supporting data governance and best practices across all systems to ensure data accuracy and compliance. Reporting and Analytics Enablement: Partner with GTM Analytics to ensure proper tracking and instrumentation for marketing campaigns. Assist in the development of operational reports and dashboards within HubSpot and collaborate on reporting needs from platforms like Tableau and Salesforce to provide timely performance metrics, informing campaign optimization and strategic decisions. Process Optimization: Continuously evaluate and support the streamlining of marketing operations processes to maximize efficiency and scale our capabilities. The Right Fit: Experience: 5+ years working in a dedicated Marketing Operations role, preferably in a B2B SaaS or technology environment. HubSpot Expertise: 3+ years of advanced, hands-on experience as an administrator and power user of HubSpot, including workflows, campaign execution, and reporting. Technical Proficiency: Deep understanding of marketing automation and CRM systems architecture, data flows, and best practices. Experience with multiple MA platforms (e.g., Marketo, HubSpot) and database migration is a strong asset. Data Acumen: Strong analytical skills with a focus on marketing funnel performance, campaign performance, and translating raw data into actionable insights. Collaboration: Proven ability to partner closely with Demand Generation, Sales Operations, and cross-functional teams to align systems and processes. Communication: Exceptional written and verbal communication skills to effectively convey technical processes and data requirements to both technical and non-technical stakeholders. Problem-Solving: Sharp attention to detail and a highly proactive, organized approach to managing multiple projects and interdependent deadlines in a fast-paced, remote environment. Education: Bachelor's degree in Marketing, Business, Analytics, or a related quantitative field is preferred. Bonus Points For: Experience with Salesforce objects and reporting, particularly related to the Marketing-to-Sales handover process. Familiarity with data visualization tools (e.g., Tableau, Power BI). Experience with other marketing technologies, such as intent data, ABM platforms, and data enrichment tools. Experience developing lifecycle-triggered communications such as in-app messaging. Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity & paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning & development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $128,000 - $150,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That's why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

A leading internet security and performance company is seeking a Sales Director for its Mid-Market team. This leadership role involves managing a team of account executives to drive new business and expand existing customer accounts. Ideal candidates will have significant sales management experience in SaaS and possess strong communication and coaching skills. The position offers a competitive salary with additional benefits and equity options. #J-18808-Ljbffr

A leading enterprise open-source technology provider is seeking a Principal Consultant to deliver and implement Red Hat solutions in North America. The role encompasses both on-site and remote project delivery, focusing on technologies such as OpenShift and Ansible. The successful candidate will have at least 7 years of experience in enterprise customer engagements, strong analytical skills, and expertise in UNIX or Linux administration. Key responsibilities include managing project implementations, troubleshooting customer issues, and guiding technical teams. #J-18808-Ljbffr

Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the Digital Native Segment Digital Native SEs at Cloudflare work with the most innovative and cutting‑edge companies. In targeting high‑growth, technologically advanced, cloud‑native, enterprise companies, SEs are positioned to drive in‑depth product discussions while communicating and demonstrating value quickly to customers. This role within the digital native segment focuses on both the acquisition of prospective Digital Native accounts, as well as the expansion of existing customer accounts. The ideal candidate will be a “builder” that have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams. What you'll do as a Senior Solutions Engineer The Pre‑Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit‑for‑purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre‑sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of Cloudflare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers. Specifically, we are looking for you to: Identify and map customer initiatives and business problems to Cloudflare solutions Build relationships and technical champions within customer accounts Develop and present customer presentations at every Enterprise Customer's organization level Lead demo and proof‑of‑concept activities for Cloudflare prospects and customers Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise. Apply in‑depth vertical knowledge or domain expertise. Advise on best practices. Basic Requirements Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS Solid communication, written and presentation skills Ability to work on several projects and activities concurrently Highly driven individuals that are curious, team players and work with a sense of urgency Bachelor's Degree or equivalent in relevant work experience The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates. Examples of desirable skills, knowledge and experience You've built web applications before, or contributed to existing web applications in a meaningful way. Polished communication and executive presentation skills with ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO). Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts. Experience in managing various stakeholder relationships to build consensus on security solutions/projects. Experience managing technical sales within large accounts. Developing champion‑style relationships Driving technical wins Assisting with technical validation A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more): Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD‑WAN, MPLS, Global Traffic Management HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development Zero‑trust network access (ZTNA & SASE) concepts including identity management and authentication Cloud computing technologies such as AWS, GCP, Azure and others Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC‑2, ISO/IEC. An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome. Bonus Points Graduate‑level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome. Relevant industry Certifications, Terraform experience Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. More About You You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front‑end developers, through to IT managers and C‑levels in organizations. You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions. Compensation Compensation may be adjusted depending on work location. For San Francisco based hires: Estimated annual salary of $221,000 - $271,000. Los Angeles based hires: Estimated annual salary of $211,000 - $257,000. Equity This role is eligible to participate in Cloudflare's equity plan. Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On‑demand mental health support and Employee Assistance Program Global Travel Medical Insurance Short and Long Term Disability Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave Sound like something you'll want to be part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107. #J-18808-Ljbffr

About the role: Job Description SummaryThe Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure our NAPS customers are successful in realizing value from Red Hat products and platforms. You will work with select NAPS customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT Management and Developers. You will collaborate with a variety of internal and external teams to develop proof of concepts and programs and oversee implementation projects to ensure technical, process and program blockers are removed and customers realize the value of their investment.What you will do: ● Understand customers' overall Red Hat portfolio, technical and business priorities, and success measures. ● Create and execute customer success plans with discrete projects, milestones, and actions to achieve customers' business objectives by tasking technical execution teams. ● Identify opportunities for increased consumption, track monthly consumption against targets and plan key deployment timelines and milestones. ● In collaboration with others, apply technical knowledge and customer insights to create a migration and modernization roadmap for applicable workloads and applications. ● Orchestrate Design and Discovery Sessions to build plans for implementing solutions - governing design in line with customer business goals. ● Be the Voice of the Customer. Share insights and best practices, and connect with Engineering and Product teams to remove blockers. ● Target and resolve issues to remove impediments in order to prove the value of implementing Red Hat technologies. ● Assess the customer's knowledge of Red Hat's products and overall cloud readiness to support customers through a structured learning plan and ensure delivery through partners. About the role: ● 8+ years working in enterprise software from a customer success management, technical consulting, technical project management, technical sales, support or Quality Assurance (QA) perspective. ● Experience with technical project planning and execution management. ● Ability to independently deliver consultative type customer facing engagements. ● Practical knowledge of DevOps and agile concepts, application development and deployment tools. ● Practical experience with one or more Public Cloud providers (AWS, Azure, GCP, IBM Cloud) and their integration with enterprise customers is a plus, with recent Public Cloud certification a distinct ● Experience with and/or understanding of NAPS Customer base ● Active DoD Secret clearance required (Top Secret) preferred The salary range for this position is $185,590.00 - $296,870.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Austin, TX Overview Initially this is a very tactical role, focused on supporting Intel Team's day-to-day operations. Intel team consumes approximately 35 different threat data feeds, runs 5 different machine learning models, and has data integrated into six different products in the Cloudflare portfolio. Key Responsibilities Review domain miscategorizations Maintain Application classifications Review email miscategorizations Submit IOCs to data pipeline based on external reports Define automations and software requirements for support tooling Define processes and procedures to create 24x7 coverage of miscategorizations Continually evaluate the quality of threat data feeds, work to maximize value from them, evaluate new potential sources of data Research observed IoCs and network behavior patterns and label data Work with data scientists to identify security threats and create machine learning models Be a team SME and resource for data scientists building security models and application developers building security products Become a subject matter expert for internal teams consuming Intel team security and categorization data Become the owner for Intel Team's strategy for false positive controls Learn and understand current processes Identify gaps and risk areas Work the data scientists to test remediation strategies Work the engineering teams to implement remediation strategies Define and implement metrics for product efficacy Research and plan potential software, data science or machine learning projects to improve false positive and false negative rates Continually monitor data quality and bring data quality issues and proposed solutions to team leadership Identify topical areas in cybersecurity where Cloudflare's unique network can be leveraged to improve user security Write blog posts and communicate both internally and externally about Intel Team's work Execute daily operational tasks and define automations to streamline operational tasks Work with team to define technical requirements for security products Research threats, exploits, and TTPs being defended against in products and work with engineers to create products that defend against them Required Skills & Abilities Scripting in Python and Node/Javascript Able to use git to create, edit, and review pull requests Basic front-end or full-stack development skills preferred but not required Knowledge of and passion for cybersecurity Knowledge of cyber security industry terms and concepts e.g. MITRE ATT&CK Framework, Lockheed Killchain Ability to learn about security threats and map them to the MITRE ATT&CK framework and Lockheed Killchain Strong knowledge of networking and "how the Internet works" DNS, HTTP, TCP/IP, TLS, public key encryption Ability to reliably execute several hours a day of operational support tasks Ability to communicate to stakeholders and management when priorities change What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London, UK About the team We're a diverse group of creative people that love to learn, collaborate, and solve large-scale problems. We're looking for an inquisitive, curious, and talented Product Design Intern to join our team. Your work will impact and influence the user experience of a product used by millions of people daily. As a Product Design Intern on the Product Experience Team, you will work closely with other designers, engineers, product managers, and cross-functional stakeholders. If you're a systems-thinking Product Designer who's excited to work on significant, meaningful, and complex problems with real-world impact, come help us make the Internet better! We'd love to hear from you. What you'll do Demonstrate talent and passion for designing end-to-end experiences Work with a small group to complete a challenging, real-world project Distill complex problems into approachable steps through customer discovery, sketching, prototyping, and sharing ideas with your cross-functional team Receive coaching and mentorship from a Product Experience Designer Partner with product managers and engineering leaders to work through technical tradeoffs that affect product roadmaps Partner with other designers to collaborate on shared patterns, product vision, and design goals Desirable Skills, Knowledge, and Experience: Currently enrolled in an accredited school program (undergraduate or graduate) or enrolled full time in an equivalent training program, pursuing a degree or certificate in Design, Human-Computer Interaction, or a related technical field Available for a full-time 12-week internship, working from our London office 3-5 days a week during the summer (May-Aug) Product design experience, especially designing technical tools for business Ability to quickly grasp technical domains, such as internet security, network services, and translate them into clear, intuitive user experiences Understanding of Design System, Accessibility concerns for SaaS products Experience or strong interest in designing experiences that simplify and communicate complex information Ability to advocate for customer centered design and be the voice of customers Effective written and verbal communication skills What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107.

We are currently looking for UX Research interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field. You'll contribute to an international team by conducting research to better understand user needs and behaviors, helping to inform and shape the design of our products. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Assist in preparing research plans, interview guides, and participant recruitment materials. Support the execution of user research studies, including interviews, surveys, and usability tests. Help conduct standard research activities such as usability testing, card sorting, and concept evaluations. Summarize and synthesize research findings for review by senior researchers and cross-functional teams. Organize and maintain research data, documentation, and insights for easy access and reference. Network with other talented interns in a workplace where you can be yourself and thrive Required Skills: Familiarity with qualitative and quantitative research techniques such as interviews, surveys, and usability testing. Ability to analyze and synthesize data to uncover insights and user behavior patterns. Strong written and verbal communication skills with a collaborative approach to working with cross-functional teams and presenting research findings. Basic knowledge and willingness to use AI tools to aid research processes About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Bengaluru About The Team Cloudflare's Infrastructure Team builds and runs the systems and software that support our solutions that handle trillions of requests per month. We ensure that all of the new and existing features and functionality that Cloudflare offers can be managed at scale and meet the needs of our massively growing, global customer base. About The Role As a Senior Engineer: Resiliency, you will be part of a team responsible for developing and maintaining the systems that manage Cloudflare's infrastructure at scale. You will work on expanding and evolving the suite of automations that allow our Infrastructure Operations partners to provision, expand, repair, and decommission our rapidly growing fleet of servers. Your work will contribute to an increasingly autonomous system that reduces manual effort and supports Cloudflare's growth. You will play a key role in the development of the infrastructure that powers Cloudflare's scale. You will collaborate with the team to understand business needs and develop technical solutions. You will thrive in a fast-paced iterative engineering environment and work closely with internal customers to understand their requirements. Examples of desirable skills, knowledge and experience. At least 8+ years of hands-on software development experience on meaningfully complex systems. Excellent proficiency in one of Python, Go, or Rust, with deep understanding of the language and its best practices. Experience working with Linux systems Basic networking knowledge, like VLAN, Routing, DNS, etc Experience building both backend systems and frontend widgets. Ability to contribute to planning, development, and execution to meet commitments and deliver with predictability. Experience implementing tools, processes, internal instrumentation, and methodologies. Comfortable working on projects with tight deadlines and short release cycles. Experience with DCIM, CMDB, IPAM, and other Data Center and Asset Lifecycle Management tools is a plus Excellent verbal and written English language skills. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107.

At Cloudflare, we are on a mission to help build a better Internet. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. We are committed to a diverse and inclusive team and value curiosity and empathy in our people. Available Location: Broader West Coast with preference for SF Bay Area. About the department The Americas GTM team is Cloudflare's largest sales organization that comprises AEs, AMs, SEs, BDRs, CSMs, and Operations roles. The sales team helps customers adopt Cloudflare and create phenomenal internet-enabled experiences, solving real, technical problems while driving revenue and fostering innovation. About the role As a Sales Director on Mid-Market, you will position and differentiate the Enterprise platform experience for Cloudflare, while reinforcing pipeline and forecast management practices. You will interact with teams across Business Development, Sales Operations, Sales Engineering, Product, and Marketing to drive new business across untapped accounts. This leadership role is within the Mid-Market team (Territory segment) and focuses on acquiring new Territory accounts and expanding existing Customer accounts. You will manage a team of 8+ account executives. The role requires engaging with technical professionals through to executive levels across Security, Network, Development and Infrastructure teams to build and convert thousands of prospective customers. The role extends to designing and implementing solutions in our fast-paced environment. Responsibilities Accurately forecast commits by month and quarter, and deliver attainment to quarterly and annual sales targets. Oversee, coach and motivate a team of account executives, measuring success against quota attainment, new logo acquisition, and expansion into existing accounts. Hold regular 1x1s with team members, maintaining open and transparent communication. Develop and uplevel team selling abilities through enablement, solution selling, and metric improvements. Build and refine sales runbooks and scripts. Assist in codifying product-focused playbooks to connect data-led insights to Cloudflare solutions that solve critical business challenges for customers. Maintain a funnel of new hire candidates by interviewing and building a network of potential candidates. Monitor access and proficiency of enablement resources and sales tools. Collaborate with Sales Enablement, Product and Product Marketing to optimize sales training for new features and products. Requirements 5+ years of Sales Management experience leading sales teams at a high-growth SaaS company (cloud security or hyperscalers a bonus). Experience developing relationships with digital-native, highly technical customers and selling through a PLG growth model. Experience building relationships with target partners to expand the partner ecosystem (Startup focus). Record of consistently meeting and exceeding team plan. Excellent written communication and presentation skills. Track record of selling new products and early access solutions. Experience networking across business units within an account and through M&As; multi-thread to engage divisional buyers. Demonstrated success and passion for acquisition and expansion tactics. Coaching level knowledge of Gap Selling, Sandler, Challenger, or other sales methodologies. Ability to drive consensus among internal and external stakeholders. Compensation Compensation will be adjusted based on location and level. For San Francisco/Bay Area based hires: Estimated On Target Earnings of $300,000-400,000. This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Plan. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Health & Welfare Benefits: Medical/Rx, Vision, FSA/CSA, commuter benefits, fertility and family-forming benefits, mental health support, global travel medical insurance, disability insurance, 401(k), and employee stock participation. Time Off: Flexible paid time off, plus parental, pregnancy health, medical, and bereavement leave. What makes Cloudflare special We're a highly ambitious technology company with a soul, protecting the free and open Internet. Projects like Project Galileo, the Athenian Project, and 1.1.1.1 illustrate our commitment to public-interest and privacy. EEO and Compliance Cloudflare is an equal opportunity employer. We value diversity and inclusiveness and make hiring decisions without regard to protected status. This position may require compliance with U.S. export control laws and may be conditioned on authorization to receive software or technology without sponsorship. Apply for this job We welcome your application and encourage you to submit your resume and details through our standard application process. This description reflects the role and responsibilities as described above and does not constitute a contract of employment. #J-18808-Ljbffr

About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the U.S. Pacific or Mountain Time Zone. In this role, you will work with a small set of enterprise customers to provide direct technical and architectural guidance for the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just “break-fix” solutions. Customers get industry-leading resources that enable their technical environments to run efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting customer loyalty between Red Hat and our customers. You will forge relationships with your customers, develop a deep technical understanding of their Red Hat implementation, share technical best practices and act as point of contact for any major incidents, managing the customer's expectations and communications through resolution of such incidents. You will tailor support for each customer's environment, facilitate collaboration with their other vendors and advocate on their behalf. At the same time, you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal TAM is a team player, enjoys working hard, exhibits professionalism, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently. What You Will Do • Support enterprise customers in implementing automated and containerized cloud application platform solutions • Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms • Develop relationships with key business and IT stakeholders and become an expert on a customer's implementation by understanding their top business goals and priorities • Perform technical reviews and share knowledge to proactively identify and prevent issues • Gain understanding of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat • Collaborate with the engineering, research and development, product management, and technical support teams • Create customer engagement plans and keep the documentation on the customer's environment updated • Create documentation regarding customer issues and technical details on how to resolve them • Manage and grow customer relationships by delivering attentive, relationship-based support • Build trust with customers and serve as their advocate within Red Hat • Forewarn customers of technology changes or potential disruptions to their service and advice on mitigation strategies. • Provide advice and guidance to customers about their current and future Red Hat products • Troubleshoot technical issues and drive issue escalation with Red Hat and customer teams • Complete analysis and present periodic reviews of operational performance to customer leadership • Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success • Communicate how specific Red Hat cloud solutions and our cloud roadmap align to customer use cases • Travel occasionally to visit regional customers What You Will Bring • 5+ years of experience working in a support, development, engineering, IT, or a quality assurance organization • Administration experience with Platform-as-a-Service (PaaS) cloud solutions like Red Hat OpenShift Container Platform • Expertise in enterprise cloud solutions like Platform-as-a-Service (PaaS), containers, Kubernetes, cloud management, and IT automation • Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support • Competent comprehension of enterprise architecture and strategic business drivers • Ability to manage multiple issues and projects with shifting priorities and timelines • Outstanding written and verbal communication skills and ability to convey complex information to customers clearly and concisely in English • Ability to travel for customer visits and events within the region • Residence within the U.S. Pacific or Mountain Time Zone • Bachelor's degree or an equivalent in a technology-related discipline, ideally computer science or engineering is a plus • Experience working in DevOps environments preferred • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts a plus • Familiarity with source code management tools like Git or SVN preferred • Red Hat Certified Engineer (RHCE) a plus The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

The Red Hat Consulting Services team is looking for a Cloud Services Intern with experience in Infrastructure to join us in Bogota D.C, Colombia. You will participate in customer enterprise development by helping make our solutions both practical and workable for customer businesses. You'll support the on-site or remote implementation of Red Hat's technologies. As a Cloud Services Intern, you will work to gain an understanding of the infrastructure and business needs of our customers, and make recommendations that will support the resolution of their problems. You will regularly collaborate with the customer's support teams to troubleshoot and join troubleshooting and technical discussions sessions to address technical topics. In this role you'll work closely with application teams to address multi-product issues and must have an acute understanding. Work location is flexible What You Will Do * Help with the implementation of different projects on the scope. * Address the infrastructure and Cloud platforms according to customer needs. * Support effective and efficient solutions that provide desired performance. * Interact the workflow among Cloud teams, users, and yourself. * Analyze and fix existing code bases to address new requirements. * In this role, you will participate in customer enterprise development by helping. make our solutions both practical and workable for customer businesses. * You'll support the on-site implementation of Red Hat's technologies. * You'll work to gain an understanding of the infrastructure and business needs of our customers, support the resolution of their problems, and help them. * Deliver customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a variety of issues. * Collaborate with other support engineers and other internal teams and external parties during the problem resolution process. * Outstanding troubleshooting skills and passion for problem solving and investigation What You Will Bring * Experience as a Cloud or Infrastructure * Experience working with Linux or Unix operating systems * Experience with Red Hat OpenShift configuration, implementation, and support. (Optional) * Experience in Red Hat Enterprise Linux. (Optional) * Experience with software containers and with implementing software containers (Optional) * English proficiency; upper intermediate-advanced verbal, written, and reading * Knowledge in Automation tools as Ansible Automation Platform. (Optional) About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Singapore About the Role The Renewals and BDR Business Operations specialist will support the APJC Renewal and BDR departments by working closely with the APJC Head of Renewals to ensure on time renewals with incremental uplift and the APJC Head of Business Development to develop and implement strategies to increase pipeline contribution at scale. This role will equip the team with actionable insights to enable key decisions on processes, programs and investments that will increase productivity and efficiency to drive increased pipeline contribution. The Renewals and Business Development organizations are anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. What You'll Do Own reporting and analytics for Renewals and BDR performance (pipeline, funnel conversion, velocity, forecasting) Support sales leadership with data for QBRs, pipeline reviews, and business updates Maintain Salesforce data quality across opportunities, leads, and contacts Monitor funnel progression and identify opportunities to improve conversion and velocity Support sales productivity initiatives through reporting, process support, and tooling updates Partner cross-functionally with Rev Ops, Marketing, Finance, and field sales operations What We're Looking For 3+ years in Sales Ops, Rev Ops, or GTM Operations Strong analytical and reporting skills with the ability to turn data into recommendations Hands-on Salesforce experience (reporting, dashboards, data hygiene) Experience supporting BDR and/or Renewals teams Strong organizational skills and ability to manage multiple priorities Comfortable working with global teams; APAC experience preferred What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107.

We are currently looking for Business Analyst interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. During this internship, you will help apply data management and analysis techniques to quantify the health and sustainability of open source software communities. You will have regular contact with AL/ML engineers and other data scientists gaining important insights into how Red Hat fosters its open source communities to grow its business. And you'll collaborate with open source community builders to provide timely reports of upstream activities to Red Hat stakeholders. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Collect and document input from Red Hat technology users, customers, and other stakeholders to understand customer needs and requirements. Execute and develop a competitive analysis through researching competitive solutions and documenting their relative strengths and weaknesses. Develop and prioritize and document requirements, epics, and user stories for new releases of our offerings. Translate key findings into visualized presentations Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to manage tasks, meet deadlines and analyze data to foster data-driven decisions Ability to effectively establish and maintain communication with both internal and external stakeholders Strong organizational and logistical skills Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactively work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

At Red Hat, our interns are an integral part of the team. They don't get relegated to busywork or unimportant tasks, but participate in the day-to-day work and are active contributors to their team. We are currently looking for Software Engineering interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. You will be part of a cohort of interns and have the opportunity to work on multiple projects within Global Engineering while also receiving learning and curriculum on different technologies. These projects and curriculum may include areas such as Ansible, RHEL, OpenShift, AI, and more. You'll also have the chance to work with technologies like Python, GitHub, Java, Agile, JavaScript, etc. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Work closely with your mentor to design, develop, and maintain code in Python, Golang or similar programming language Add new features, debug, identify, and track issues in Red Hat products (RHEL, OpenShift or other) Collaborate with the wider team members and other departments such as Quality Engineering, Designers, Product Management or Documentation team throughout the product cycle Network with other talented interns in a workplace where you can be yourself and thrive Required Skills: Working knowledge of written and spoken English Basic knowledge of and passion for Software Engineering, basic knowledge and willingness to use Python, Golang or similar programming language Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactively work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Job Summary: We are currently looking for Technical Writing interns to join us in Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it. The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat. Job Responsibilities: Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases. Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience. Effectively manage documentation projects and deliver customer-focused documentation Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools Network with other talented interns in an inclusive workplace where you can be yourself and thrive Required Skills: Excellent written and verbal communication skills in English Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes Ability to effectively establish and maintain communication with subject matter experts and other project team members. Passion, curiosity, and desire to create new things and examine how things work internally Willingness to learn and proactivity work as a part of a wider team About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: Singapore Our Mission The Security Response Team's mission is to systematically respond to security threats safeguarding Cloudflare. We operate 24/7 across the globe to respond to security incidents, continuously improve our response capabilities, lead digital investigations and enhance our overall security posture. Our “Cloudflare on Cloudflare”, data and automation first philosophy makes us a cohesive team with high impact. The Role As an Incident Response Manager, you'll refine security processes, focusing on operations and response. Responsibilities span proactive threat management across edge, product, cloud, workloads, and containers. You'll lead a Security Response Hub assessing critical security events through triage, cyber-attack analysis, scoping, containment, and forensics. You will help create scalable analysis processes and methods, build response frameworks, and collaborate with IT, Engineering, Product, and Legal teams. This role demands diverse technical skills, such as tooling development, automation, custom log analysis, a solid understanding of OS internals, and deep technical expertise in threat detection, incident analysis, forensics and SIEM systems. Responsibilities Vital leader of the Security Response team overseeing all operations within a region. Incident Response Oversight: Manage regional security response hub , providing oversight to security incidents from detection to resolution, employing CI/CD principles for rapid response. Team Optimization and Agile Learning: Ensure optimal staffing, focusing on continuous skill development and career progression within an agile security environment. Resource and Vendor Management: Administer budget and manage vendor relationships, aligning with the strategic objectives of security operations. Performance Engineering: Guide team performance, ensuring adherence to established SOPs and best practices in security integration. Strategic Communication Protocols: Manage sophisticated communication protocols during incidents, ensuring clarity and timeliness. Root Cause Analysis: Lead root cause analysis, utilizing methodologies for quick identification and implementation of preventive strategies. Cross-Functional Collaboration: Facilitate collaboration across Product, Infrastructure, SREs, GRC, ensuring cohesive incident response strategy. Continuous Process Improvement: Regularly refine incident response processes, incorporating the latest advancements for enhanced agility. Strategic Leadership for Scalability: Provide visionary leadership, ensuring operational scalability and efficiency in line with business needs. Team Development in a Security-Focused Culture: Cultivate a high-performance team, enhancing capabilities through training and development. Incident Documentation and Process Automation: Oversee incident documentation, refining response playbooks and guidelines with a focus on automation in security processes. Security Technology Management: Govern the development and maintenance of security tools, emphasizing integration in existing security pipelines. KPI-Driven Performance Assessment: Implement and monitor Key Performance Indicators to evaluate and improve incident response effectiveness. On-Demand Operational Readiness: Maintain readiness for critical incident management outside standard hours, integrating on-call responsibilities. Requirements Senior Information Security Experience: Possess over 7 years in Information Security roles, with at least 5 years in leading incident response and/or security operations teams. Data Analytics and Data Science: Utilize advanced data science and analytics methodologies to meticulously compile statistics on trends and anomalies, facilitating efficient data organization, retrieval, and analysis, enabling the identification of patterns and irregularities within vast datasets. DevSecOps and CI/CD Implementation: Experienced in establishing and enhancing security operations in product or cloud-native environments, with a focus on integrating security practices within CI/CD pipelines Security as Code Expertise: Proficient in implementing Security as Code methodologies, automating security processes in alignment with agile development practices Incident Response Automations: Designs software programs to identify, contain, eradicate, and remediate security issues including triage and investigation present within cloudflare infrastructure. Leverages automation and CI/CD for continuous development, adhering to speed and accuracy. Proactive Goal Management: Skilled in independently defining and driving both immediate and strategic technical goals within a fast-paced security landscape. Team Mentorship and Development: Demonstrated capability in coaching and guiding junior team members, fostering a culture of continuous learning within a DevSecOps context. Technical Environment Mastery: In-depth understanding and hands-on experience with Linux/UNIX, MACOS, AWS, GCP, and Azure ecosystems, emphasizing security configurations and best practices. Advanced Security Operations Insight: Extensive background in security operations, particularly in incident detection, response, investigation, and mitigation, within a continuous integration and deployment environment. Security Tool Proficiency: Adept with advanced tools like SIEM, SOAR, and EDR, utilizing them for effective anomaly detection and incident response in a DevSecOps setting. Programming and Scripting Skills: Strong proficiency in programming languages such as Python, Go, Ruby, complemented by expertise in SQL and other database query languages. Effective Communication and Analytical Abilities: Excellent verbal and written communication skills, combined with robust problem-solving and independent judgment capabilities, vital for leading in a collaborative team environment. Incident Response Communication: Seasoned in articulating investigative findings and strategies to diverse audiences including technical staff, legal teams, and internal stakeholders. Leadership in Technical Team Growth: Track record of successfully managing, expanding, and steering technical teams, particularly in DevSecOps-oriented environments. Incident Response Function Building: Passion for creating and nurturing a dedicated Incident Response function from scratch, aligning it with modern security and development practices. Complex Attack Chain Knowledge: Comprehensive understanding of complex attack chains, especially in relation to intricate build and deployment pipelines. Advanced Cloud Computing Deployment: Proficient in deploying diverse cloud solutions including IaaS, PaaS, SaaS, within a security-focused framework. Regulatory Framework Acumen: Familiarity with key regulations and standards such as SOX, FEDRAMP, NIST, ISO, GLBA, PCI-DSS, GDPR, CISA, applying them effectively in a DevSecOps environment. Preferred Qualifications Comprehensive knowledge of digital forensics investigations, encompassing chain of custody, evidence procedures, investigative interviewing techniques, information management, and legal processes. Experience with designing incident response and security operations programs. Experience with software engineering, and designing custom security response tools. Experience with maturity and gap assessments GCFA, GCFR, GNFA , and/or Public Cloud Certifications What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ***************** or via mail at 101 Townsend St. San Francisco, CA 94107.

The Red Hat Services team is looking for a Services Account Specialist to join us in the southeastern U.S. In this role, you will work in a designated sales territory and collaborate with the area sales manager and Red Hat sales associates to execute sales activities inclusive of Consulting, Training and Technical Account Management for the East Services team. You'll be responsible for managing the services business lifecycle from pre-sales through program delivery, including leading sales cycles and preparing project approach documents and proposals that include business and technical requirements as well as the appropriate solutions, schedules, delivery times, and cost. You will work with Red Hat's sales associates to guide consulting sales opportunities from qualification to closing, while managing all assigned projects and resources. The main objectives for this role are meeting bookings and revenue goals. As a Services Account Specialist, you'll need to be able to articulate the value of Red Hat Services can deliver for customers. A tailored enablement path will be provided for the successful candidate. The successful candidate will be classified as a remote associate and will be expected to travel to meet with customers frequently. What you will do: Grow your territory and diversify your business Accurately and consistently provide bookings and revenue forecasts for your territory Manage bookings and revenue goals across all practices; meet margin and use targets Collaborate with teams to design and implement complex, effective and high-impact solutions for Red Hat's customers Value sell solutions focused on delivering customer value Ensure successful delivery of programs Grow territory revenue base on a quarterly basis Manage escalations without supervision Negotiating Red Hat master services agreements and statements of work (SoWs) with customers and the Red Hat Legal team What you bring: Experience with internal or external sales Knowledge of technical or business consulting practices Experience in project delivery Solid people management skills Experience adhering to agile methodologies within project teams Knowledge of application development and cloud solutions creation and delivery Experience and ability to speak at public conferences and meetups Ability to architect complex solutions using multiple products and technologies to deliver requested business value The salary range for this position is $216,990.00 - $358,000.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Deploy and configure Red Hat OpenShift resources within the PoC environment. Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews. Write custom YAML manifests for defining Red Hat OpenShift resources. Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack. Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements. Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning. Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements. Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines. Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers. Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI. Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems. Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise. What You Will Bring: Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role. Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives. Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure. #LI-DNI The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.