Automatically apply for jobs with Zippia

Upload your resume to get started.

Backroom associate skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical backroom associate skills. We ranked the top skills for backroom associates based on the percentage of resumes they appeared on. For example, 24.4% of backroom associate resumes contained groceries as a skill. Continue reading to find out what skills a backroom associate needs to be successful in the workplace.

15 backroom associate skills for your resume and career

1. Groceries

Here's how backroom associates use groceries:

Received shipments of groceries and stocked shelves
General duties including bagging groceries assisting customers, cart collection

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how backroom associates use customer service:

Achieved optimal customer service satisfaction, Handled sensitive information, Resolved member conflicts/issues, Lead team of temporary holiday workers
Provided excellent customer service while processing merchandise returns to solve any problems to improve overall customer experience.

3. Cleanliness

Here's how backroom associates use cleanliness:

Maintained stockroom merchandise organization and cleanliness.
Organize the stock room and ensure that accurate placement, neat arrangement, and cleanliness are maintained.

4. Customer Merchandise

Here's how backroom associates use customer merchandise:

Greeted customers and calculated customer merchandise and applied discounts.
Completed minor repairs of store stock and customer merchandise assembly merchandise for sales floor display and customer sales.

5. Outbound Shipments

Here's how backroom associates use outbound shipments:

Execute all receiving activities including unloading merchandise, merchandise preparation and staging, outbound shipments, and daily stockroom activities.
Unload, prepare, and stage merchandise for outbound shipments and daily stockroom activities.

6. Safety Equipment

Here's how backroom associates use safety equipment:

Serviced promptly the customer at merchandise pick-up, properly sorted merchandise, and properly used all material handling and safety equipment

Choose from 10+ customizable backroom associate resume templates

Build a professional backroom associate resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your backroom associate resume.

7. Delivery Truck

Here's how backroom associates use delivery truck:

Unloaded delivery truck that contained valuable merchandise.
Organize stock, unload merchandise, deliver purchases into costumer vehicles, and prepare purchases for loading into a delivery truck.

8. Customer Sales

Customer sales refer to the process in which a product passes from the manufacturer to the customer through many different stages. A customer service sales representative works directly with customers and recommend products and services that meet their needs. Good customer service sales anticipate and predict the customer needs and offers practical solutions to solve them.

Here's how backroom associates use customer sales:

Assemble merchandise for sales floor display and customer sales by adhering to inventory protection standards.
Assemble merchandise for sales floor display and customer sales.

9. Walmart

Walmart is a multinational retail store that was founded in 1962. Walmart operates different departmental stores and discounted grocery stores. Walmart has more than 11,000 stores worldwide by 2021. It is a family-owned business operated by the Walton family, and by 2020 it was the world's largest company if we rank them according to revenue generated by them. Based in the USA, Walmart now operates in 26 different countries under 54 different names.

Here's how backroom associates use walmart:

Job Description and DutiesAn entry-level job title, the position of Walmart stock associate involves moderate-to-heavy labor.
Assist customers when ever needed and focused on Walmart Backroom inventory and handling of incoming merchandise.

10. Leverages Technology

Here's how backroom associates use leverages technology:

Navigate website, and proactively leverages technology in order to facilitate the customer experience.

11. Electric Pallet Jack

Here's how backroom associates use electric pallet jack:

Work with pallet jacks, electric pallet jacks, and scissor lifts.
Moved pallets by hand truck, electric pallet jack, and forklift Used computerized scanning equipment to ensure 100% inventory accuracy

12. Store Stock

Here's how backroom associates use store stock:

Enter all customer and store stock repairs in computer, and manage all appointments for service.
Help move shelves re organize the store stock and pull from back room

13. Pulls Merchandise

Here's how backroom associates use pulls merchandise:

Locate and pulls merchandise and fixtures to support sales floor resets.

14. Financial Performance

Here's how backroom associates use financial performance:

Contribute to the overall financial performance of the store.
Contribute to the overall financial performance of the store Target, Goldsboro, North Carolina 2009-2010

15. Operational Processes

Here's how backroom associates use operational processes:

Perform and adhere to operational processes in the store.

5 Backroom Associate resume examples

Build a professional backroom associate resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your backroom associate resume.

Create my resume

Build a professional resume in minutes using this template.

What skills help Backroom Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of backroom associate skills to add to your resume

The most important skills for a backroom associate resume and required skills for a backroom associate to have include:

Groceries
Customer Service
Cleanliness
Customer Merchandise
Outbound Shipments
Safety Equipment
Delivery Truck
Customer Sales
Walmart
Leverages Technology
Electric Pallet Jack
Store Stock
Pulls Merchandise

Financial Performance
Operational Processes
Unload Trucks
Process Merchandise
Stock Shelves
Customer Orders
Inventory Control
Hand Trucks
Customer Vehicles
Stock Merchandise
RF
Web Orders
Stock Location

Store Merchandise
Balers
Freight Trucks
Sort Merchandise
Store Floor
Taking Inventory
Store Shelves
Unload Merchandise
Merchandise Preparation
Backroom Inventory
PDA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse sales jobs