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  • Operations Manager

    Amazon Stores 4.7company rating

    Shreveport, LA jobs

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings. BASIC QUALIFICATIONS- 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $81.9k-150.1k yearly 3d ago
  • Data Center Facility Operations Manager

    Amazon Data Services, Inc. 4.7company rating

    Hermiston, OR jobs

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Oversee all aspects of the data center's critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Utilize root cause analysis and troubleshooting/problem solving skills - Respond to out-of-hours emergency calls. - Role may support more than one location/site. - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. About the team Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS- High school or equivalent diploma - 4+ years experience in a management position with 5 or more direct reports - 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience PREFERRED QUALIFICATIONS- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline) - 5+ years experience in a management position with 5 or more direct reports - 7+ years experience working in a data center or other mission critical environment with an emphasis on building and equipment operation - An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units - Strong verbal and written communication skills, technical writing or business justifications (white paper experience) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $119.4k-227.8k yearly 2d ago
  • Commissioning Program Technical Manager, Global Commissioning Program

    Amazon Web Services, Inc. 4.7company rating

    Herndon, VA jobs

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is looking for a dynamic experienced Commissioning Program Manager with data center commissioning experience (or critical infrastructure). The Commissioning Program (CxP) provides direction of all commissioning process aspects of AWS data center projects from initial engagement through Power and Facilities Hand Over (PFHO) to the client. They will drive the development and standardization of all the commissioning documents, finalize and review test procedures, test protocols, means and methods. CxP will drive the planning of all commissioning levels for the mission critical facilities. Key job responsibilities • Program level oversight and coordination of multi-discipline division of work related to pre-commissioning and commissioning of Amazon critical infrastructure construction and special projects. • Provides multi-discipline input into the scheduling, designing and planning of projects. • Audit of commissioning activities continuously to ensure compliance with environmental, quality, and safety requirements. • Communicates with the Cx Global and Regional Managers to ensure commissioning documents are created in accordance with applicable industry standards and AWS commissioning requirements. • Managing internal tools, tracking progress against delivery milestones, program build reporting, data analytics/metrics reporting. • Manage commissioning standards and procedures • Oversee commissioning and testing programs • Drive specification uplift initiatives for General Commissioning • Manage MCM processes for commissioning • Ensure compliance with AWS standards and regulations • Track and report program metrics About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. #DCCD_AMER BASIC QUALIFICATIONS- 4+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience - 4+ years of commissioning experience - 5+ years of engineering, installation, or startup/commissioning of electrical and mechanical systems experience - Experience researching new designs, technologies, and construction methods of data center equipment and facilities - Knowledge of Microsoft Office including Outlook, Word, and Excel PREFERRED QUALIFICATIONS- Bachelor's degree in Electrical Engineering or a related field - Experience with building codes and regulations for your region - Experience carrying design concepts through exploration, development, and into deployment or mass production - Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $105.1k-185k yearly 2d ago
  • Data Center Facility Operations Manager

    Amazon Data Services, Inc. 4.7company rating

    Boardman, OR jobs

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Oversee all aspects of the data center's critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements. - Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. - Drive safety and security culture and compliance within the team - Hire, coach, and promote team members. Responsible for team's career development and performance management - Promotes healthy team culture and peak morale - Effectively and efficiently manage the operations budget and expenditures. - Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion. - Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. - Utilize root cause analysis and troubleshooting/problem solving skills - Respond to out-of-hours emergency calls. - Role may support more than one location/site. - May assist in the build out of new facilities and assist in projects to increase current facility efficiency - Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: - Participate in group lifts for 40+ pounds - Maintain balance and perform construction tasks while on a ladder - Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position - Work in an environment requiring provided ear protection A day in the life We are seeking an energetic Data Center Facility Manager to serve as a technical resource and leader within Amazon data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. The Data Center Facility Manager will oversee operations and management of technicians responsible for routine and emergency services on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. They will assist in maintaining a high reliability and performance while keeping operating costs in facilities at a minimum. This equipment supports mission-critical servers and must maintain better than 99.999% uptime. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- High school or equivalent diploma - 4+ years experience in a management position with 5 or more direct reports - 5+ years of relevant work experience in a data center or other mission critical environment with knowledge in UPS, Generators, HVAC, Evaporators and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience PREFERRED QUALIFICATIONS- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline) - 5+ years experience in a management position with 5 or more direct reports - 7+ years experience working in a data center or other mission critical environment with an emphasis on building and equipment operation - An excellent understanding of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAHU units - Strong verbal and written communication skills, technical writing or business justifications (white paper experience) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $119,400/year in our lowest geographic market up to $227,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
    $119.4k-227.8k yearly 2d ago
  • Senior Manager, Integrations (MuleSoft/EDI) - Hybrid (sponsorship available)

    CGS Business Solutions 4.7company rating

    Irvine, CA jobs

    CGS Business Solutions is committed to helping you, as an esteemed IT Professional, find the next right step in your career. We match professionals like you to rewarding consulting or full-time opportunities in your area of expertise. We are currently seeking Technical Professionals who are searching for challenging and rewarding jobs for the following opportunity: Lead the digital heartbeat behind a portfolio of high‑quality consumer products enjoyed by millions. As the Senior Integration Engineering Manager, you'll orchestrate a modern integration platform that connects global manufacturing lines with suppliers, partners, and customers-so every item that ships delivers on our promise to delight customers' customers. About the Company We develop and produce custom products and proprietary solutions trusted by leading brands worldwide. Core Values: Leadership - we set the pace for product innovation. Modern Integration Platform - we connect people, data, and systems seamlessly. Deliver for Customers - we win by helping our customers win. Key Responsibilities Shape the vision for our enterprise integration strategy, championing an API‑led, event‑driven architecture. Lead & mentor a high‑performing team of integration architects, developers, and analysts-cultivating curiosity, innovation, and service. Own the roadmap for MuleSoft‑powered integrations and B2B/EDI partner connectivity (ANSI X12, EDIFACT, AS2, SFTP). Partner cross‑functionally with ERP, supply‑chain, security, and infrastructure leaders to translate business needs into resilient services. Drive delivery excellence using Agile Scrum/Kanban; establish CI/CD pipelines, code reviews, and governance standards. Ensure compliance & security (OAuth, JWT, TLS) while meeting global regulatory requirements. Champion continuous improvement, measuring integration performance and iterating for scalability and cost efficiency. Required Skills & Experience 8+ years leading and managing integration teams in a corporate IT setting. 12+ years delivering secure, scalable enterprise integrations with ESB, iPaaS, or middleware (MuleSoft or Boomi required). Proven expertise in API‑led connectivity, MuleSoft CloudHub 2.0, API Manager, and Partner Manager. Advanced knowledge of EDI standards, REST/SOAP web services, and message brokers (Kafka, RabbitMQ, JMS). Hands‑on integration of ERP systems (e.g., JD Edwards) with EDI/partner platforms. Bachelor's in Computer Science, IT, or related field. Preferred: Experience in manufacturing environments (ERP, PLM, SCADA, IoT). MBA or M.S. in Information Systems. Familiarity with Informatica, Dell Boomi, or other modern integration platforms. About CGS Business Solutions: CGS specializes in IT business solutions, staffing and consulting services. With a strong focus in IT Applications, Network Infrastructure, Information Security, and Engineering. CGS is an INC 5000 company and is honored to be selected as one of the Best IT Recruitment Firms in California. After five consecutive Fastest Growing Company titles, CGS continues to break into new markets across the USA. Companies are counting on CGS to attract and help retain these resource pools in order to gain a competitive advantage the rapidly changing business environments.
    $100k-139k yearly est. 3d ago
  • Risk Management Program Manager

    Open Systems Technologies 4.7company rating

    New York, NY jobs

    A financial firm is looking for a Risk Management Program Manager to join their team in New York, NY. Pay: $85-100/hr Hybrid; 3 days onsite/week US Citizen or GC Holder Only; No visa sponsorship No third party candidates Responsibilities: • Provide an independent initial assessment and challenge on project and program artifacts during all project phases • Work with project managers to remediate data quality deficiencies within Risk book of work • Build strong relationships with key stakeholders including project managers, program managers, portfolio leads, and other members of the Risk Org PMO team • Execute against multiple competing priorities simultaneously • Support the PM community in identifying upcoming artifacts due, phase changes, risk and issue maintenance, and required training coming due • Escalate past due artifacts, phases, risks, issues, and required training • Perform monthly entitlements reconciliation to assure the right roles for the right people • Perform routine Jira maintenance to track PQA (project quality assurance) findings • Assist with thematic analysis and PowerPoint slide creation • Governance and project management oversight • Be proactive and self-motivated in driving quality and timely reviews/assessments end-to-end Qualifications: • Bachelor's degree; major in Finance, Accounting, Economics or Business Administration preferred • 8+ years of progressive experience in the financial services industry; experience in Risk Management and understanding of regulatory and risk management in the financial services industry • A critical thinker who seeks to understand the business and its control environment • Recent experience in managing projects and/or quality assurance reviews for a banking institution is preferred • Proven project management skills to drive alignment across stakeholder groups and review and provide feedback on execution of required administrative processes • Ability to work as a member of a team where success is defined not only on individual performance but also that of the entire team • Excellent communication skills; ability to articulate deadlines and deliverables clearly to senior members of organization Technical Skills: • Risk Management • Project Management • Risk Analytics & Reporting • Data Quality • Jira
    $85-100 hourly 3d ago
  • SAP Program Manager

    The Judge Group 4.7company rating

    Mansfield, MA jobs

    Our client is currently seeking an experienced SAP Program Manager to lead our Global SAP ECC to SAP S/4HANA migration project. The ideal candidate will possess deep expertise in SAP implementations, proven project management skills, and the ability to drive complex transformation initiatives across a global organization. This is a pivotal role responsible for ensuring the successful planning, execution, and delivery of the migration project on time and within budget. This is a Hybrid position that requires 1-2 days a week onsite in Mansfield, MA. ESSENTIAL FUNCTIONS Lead the end-to-end Global SAP ECC to S/4HANA migration program, including planning, execution, and delivery. Develop detailed project plans, timelines, resource allocations, and budgets for the migration. Coordinate cross-functional teams, including IT, business stakeholders, SAP consultants, and third-party vendors. Establish and implement program governance, risk management, and quality assurance processes. Manage stakeholder communications and ensure alignment with business objectives and requirements. Monitor project progress, resolve issues, and escalate risks as needed to ensure successful delivery. Oversee data migration activities, system integration, testing, and cutover planning. Ensure compliance with organizational policies, industry standards, and SAP best practices. Provide regular status updates, reporting, and presentations to executive leadership. Support change management, training, and user adoption initiatives to maximize business value. QUALIFICATIONS Bachelor's degree in Computer Science, Information Technology, Business, or related field. 10+ years of experience in SAP program or project management, including large-scale SAP migration projects. Proven track record of successful SAP ECC to S/4HANA migrations. Strong understanding of SAP architecture, modules, and business processes. Excellent leadership, communication, and stakeholder management skills. Experience with Agile and Waterfall project management methodologies. Strong problem-solving and analytical skills. Experience working in global organizations and multicultural environments. Knowledge of data migration tools and techniques. Familiarity with SAP Fiori, HANA database, and cloud deployment options. Change management and training program experience. Rate: $100-$130/HR
    $100-130 hourly 1d ago
  • Business Operations Manager

    Pyramid Consulting, Inc. 4.1company rating

    San Diego, CA jobs

    Immediate need for a talented Business Operations Manager. This is a 08 months Contract opportunity with long-term potential and is located in San Diego, CA(Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-93143 Pay Range: $80 - $88 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Develop and implement a strategic financial program in partnership with Finance to manage investment processes across VEP Engineering, including investment reviews, forecasting, and ad hoc funding needs. Lead executive communication efforts by delivering clear, concise updates on financial insights, organizational priorities, and key operational outcomes in collaboration with Finance and Operations leadership. Partner closely with leadership teams to align headcount plans, hiring strategies, and both annual and in-year planning activities. Establish a consistent operating cadence with Finance to proactively address financial requirements, identify risks and opportunities, and drive effective mitigation strategies. Build and maintain strong relationships with cross-functional stakeholders to ensure alignment, transparency, and cohesive communication around financial strategy. Produce reports and executive-ready presentations that deliver insights, recommendations, and data-driven guidance to senior leadership. Adjust strategies and processes in response to evolving priorities, ensuring flexibility and agility in financial decision-making. Anticipate and navigate resistance or setbacks independently; foster collaboration during conflict by aligning on shared goals, finding common ground, and promoting understanding of diverse viewpoints before driving toward resolution. Key Requirements and Technology Experience: Extensive program management leadership experience, including 8 years planning and executing medium to large-scale programs or multiple concurrent initiatives Bachelor's degree in engineering, Finance, Statistics, Operations Research, Mathematics, Computer Science, or another quantitative field, or equivalent professional experience. Proven expertise in headcount management, budget planning, financial forecasting, and operational alignment. Strong leadership presence with the ability to influence and collaborate effectively across all levels of the organization. Excellent organizational, coordination, and multitasking skills, with a track record of delivering results in fast-paced, dynamic environments. Solid understanding of financial systems, processes, and operational frameworks. Demonstrated passion for driving outcomes through cross-functional collaboration and teamwork. Financial & Operational Management Expertise in financial planning, budgeting, forecasting, and investment review processes. Strong understanding of financial systems, headcount planning, hiring alignment, and site strategy. Program & Cross-Functional Leadership 8 years of program management experience leading medium-to-large initiatives. Ability to drive executive-level communication and influence senior leadership. Experience establishing operational cadences, managing shifting priorities, and driving alignment across engineering, finance, and HR teams. Strategic Planning & Decision Support Ability to translate organizational priorities into financial and operational strategies. Skilled in generating insights, reporting, and presentations to support data-driven decision making. Collaboration & Stakeholder Management Strong partnership skills across Finance, HR, PMO, Engineering, and Operations. Ability to navigate resistance, resolve conflicts, and build consensus across diverse teams. Process & Execution Excellence Strong organizational skills, with the ability to multitask and operate effectively in fast-paced environments. Ability to anticipate risks, identify opportunities, and drive mitigation plans proactively. Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $80-88 hourly 3d ago
  • Senior Manager, Data Science (Machine Learning Science)

    Expedia Group 4.7company rating

    Seattle, WA jobs

    Senior Manager, Machine Learning Science - Travel Search & Discovery Introduction to Team: Expedia Technology teams partner with our Product teams to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction. We're hiring a Senior Manager, Machine Learning Science to lead our Travel Search & Discovery team. In this role, you'll drive the development and optimization of Expedia's AI models, powering natural language search, multi-modal search, and generative AI-based discovery experiences. We're looking for a deep learning expert with both hands-on technical expertise and proven leadership experience in building high-impact AI solutions. You'll guide a team that designs and deploys cutting-edge models, setting the standard for innovation in search and discovery. Your leadership will directly shape the technology that helps millions of travelers and partners explore, plan, and experience the world every year. What you will do: Lead and mentor a team of Machine Learning scientists to develop state-of-the-art search and discovery algorithms, enhancing the relevance and personalization of our travel offerings Oversee the research, design, and implementation of scalable machine learning models that improve user engagement and satisfaction, while aligning with business objectives Collaborate with cross-functional teams, including product management, engineering, and UX design, to integrate machine learning solutions seamlessly into the overall user experience Analyze large datasets to extract actionable insights, utilizing advanced statistical and machine learning techniques to inform business strategies and feature development Stay updated with the latest advancements in machine learning and AI, especially in the field of Search & Discovery, incorporating relevant innovations to maintain the company's competitive edge in the industry Evaluate and ensure the quality, performance, and fairness of models in production, implementing best practices in model development and deployment Communicate sophisticated concepts and the results of the analyses in a clear and effective manner Collaborate with other machine learning scientists, data scientists, and machine learning engineers to formulate innovative solutions to experiment and implement sophisticated modeling techniques Minimum Qualifications: Bachelor's or Master's degree in computer science, computer engineering or equivalent work experience 8+ years of proven work experience in the field of Software Engineering; and experience in applying machine learning techniques to real-world problems 2+ years management experience; with the ability to inspire and guide a team toward achieving ambitious goals in a fast-paced environment Deep expertise in machine learning, data mining, and information retrieval Hands-on experience in deploying models in production at scale Strong programming skills in Python Proficiency in frameworks like TensorFlow and PyTorch Preferred Qualifications: Excellent problem-solving abilities and a keen analytical mindset, capable of navigating complex datasets and deriving meaningful insights Strong communicator, capable of articulating complex concepts to both technical and non-technical audiences, and fostering collaboration across diverse teams Passionate about travel and dedicated to transforming the online travel shopping experience through innovative machine learning solutions
    $132k-172k yearly est. 3d ago
  • Program Manager

    Vector Consulting, Inc. 4.2company rating

    Richmond, VA jobs

    Our government client is looking for a Program Manager/ Data Architect on a hybrid 6+ months renewable contract role in Richmond, VA. - Program Manager/ Data Architect W2 RATE - $90/hr Minimum Requirement: Extensive experience in data quality management is also required. Candidates must additionally demonstrate experience with enterprise data programs at a similar sized organization (private or public). · Long-Term position requires 3 days a week onsite at 1401 East Broad Street, Richmond VA (Local Candiates Only) ABOUT THE ROLE: The agency Program Manager - Business Data Management Architect will participate in an enterprise data management program. As a participant, this role will need to coordinate with business architecture, data architecture, enterprise architecture staff, data stewards, and data custodians. The Business Data Management Architect will be responsible for leveraging expertise in data modeling and extensive data quality management to design and implement effective data management processes. This position requires defining and utilizing taxonomies for enhanced data organization, classification, and retrieval, contributing to improved metadata management. You will need to become familiar with agency's Business Capability Model and participate in developing and maturing an enterprise data model, enterprise data flows, and road maps. This position will require familiarity (or the development of familiarity) with the National Information Exchange Model, the Spatial Data Standards for Facilities, Infrastructure, and Environment, and other standards. Qualifications: · Minimum requirement: Prior agency experience directly related to this role · Extensive experience in data quality management, including establishing standards, monitoring, and continuous improvement · Demonstrated experience with enterprise data programs at a similarly sized organization (private or public) · Proven experience in data modeling · Demonstrated ability to bridge the gap between business architecture and National Information Exchange Model (NIEM) standards · Strong understanding of data governance principles and best practices · Proficiency in metadata management, including taxonomies, and enhancing data quality · Experience in overseeing the complete data lifecycle within a complex organizational structure · Strong written and verbal communication skills Required/Desired Experience: 8 years of Extensive data modeling experience Required 8 years of Advanced business data architecture experience Required 8 years of Proficiency in metadata management, including taxonomies, and enhancing data quality Required 5 years of Ability to bridge the gap between business architecture and National Information Exchange Model (NIEM) standards Desired 5 years of Ability to model data lifecycle within a complex organizational structure Desired About Vector: Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY ************************ “Celebrating 30 years of service.”
    $90 hourly 4d ago
  • Director of Customer success - Life sciences

    Zensar Technologies 4.3company rating

    Santa Rosa, CA jobs

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. Job Title: Director -Customer Success - Life sciences Location: Redwood city, CA Position type: Fulltime What's this role about? The Director of Customer Success will lead a high-performing team dedicated to ensuring exceptional client experiences and driving measurable outcomes for life sciences organizations. This role is pivotal in building long-term strategic client-partnerships, maximizing customer value, and supporting business growth through proactive engagement and consultative guidance. *Description for Internal Candidates Key Responsibilities: Customer Relationship Management: Act as the voice of the customer internally, to influence service & operational enhancements Serve as the executive sponsor for key accounts Set and maintain client expectations Ensure alignment between client objectives and service delivery Build and maintain strong relationships with senior stakeholders Strategic Leadership: Develop and execute a comprehensive customer success strategy aligned with organizational goals. Partner with Sales, Delivery & Operations teams to ensure seamless onboarding, delivery/adoption, and retention. Leverage data-driven insights to identify trends, risks, and opportunities for upsell and cross-sell. Operational Excellence: Implement scalable processes and tools to improve efficiency and customer experience. Establish KPIs and performance metrics to measure service performance and customer satisfaction. Establish the client-governance model and lead facilitation of quarterly business reviews with the client Drive continuous improvement initiatives across the customer lifecycle. Measurable KPIs: Revenue Growth from Existing Accounts: Drive 10-20% YoY growth through upsell/cross-sell initiatives. Customer Health Score: Maintain an average health score of 8/10 or higher across all accounts. Client Team Performance: Achieve 100% completion of quarterly success plans and maintain employee engagement scores above 80%. Qualifications: Education: Bachelor's degree in Life Sciences, Business, or related field; advanced degree (MBA, MS) preferred. Experience: 10+ years in Customer Success, Account Management, or Consulting within the life sciences industry. 10+ years in Pharmaceutical or Life Sciences industry. 10+ years providing IT-related services or performing IT-related functions within Life Sciences industry Proven track record of managing enterprise-level clients and delivering measurable business outcomes. Strong leadership experience with ability to build and scale teams. Skills: Deep understanding of pharmaceutical/biotech market dynamics and regulatory environment. Exceptional written & verbal communication, negotiation, and executive presence. Analytical mindset with proficiency in CRM and customer success platforms Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
    $146k-196k yearly est. 1d ago
  • Sr. Manager, Cloud Architecture

    The Judge Group 4.7company rating

    Lake Forest, IL jobs

    Direct Hire Salary: ~ $160-$180k + bonus Hybrid: Lake Forest, IL (3 days a week on-site) About the Role As the Sr. Manager of Cloud Architecture and Engineering, you will lead the strategic design, implementation, and governance of cloud platform solutions across the enterprise. Your mission is to ensure secure, scalable, and resilient cloud services that support the digital transformation. You will collaborate closely with operations, security, and business stakeholders, as well as managed service partners, to maximize the value of cloud investments. Responsibilities Lead Cloud Strategy and Architecture Define and evolve the enterprise cloud architecture to align with business goals, ensuring scalability, sustainability, and technical excellence. Design Resilient Cloud Solutions Architect cloud environments with a focus on high availability, disaster recovery, performance, and security for both COTS applications and internal workloads. Drive Cloud Modernization Lead initiatives to transition from IaaS to PaaS and native cloud services, optimizing operational efficiency and business value. Implement FinOps Practices Develop financial governance strategies that promote cost transparency, accountability, and optimization across cloud resources. Oversee Cloud-Based Software Deployment Manage the integration, configuration, and lifecycle of commercial software in cloud environments, ensuring compliance and performance. Establish Cloud Governance Frameworks Implement robust technical and financial governance models to ensure policy adherence and consistent standards across the cloud landscape. Promote Cloud-Native Adoption and Automation Advocate for cloud-native tools and automation to enhance agility, reduce manual effort, and improve scalability. Minimum Qualifications 7+ years of experience in hosting operations, preferably in manufacturing environments. Proven ability to communicate cloud operations concepts and cost models to both technical and business stakeholders. Experience working in hybrid delivery models with internal teams and managed service providers. Hands-on experience with AWS in hybrid environments (IaaS and PaaS). Deep understanding of: Cloud infrastructure and security Identity management Infrastructure as code and automation High availability and disaster recovery solutions Strong incident management and problem-solving skills. Experience building and managing hosting operations teams, including vendor oversight. Familiarity with ITIL practices and both Agile and Waterfall methodologies. Working knowledge of CI/CD pipelines and securing cloud workloads. Preferred Qualifications Certification in AWS or other cloud platforms. Experience implementing FinOps frameworks. Background in enterprise architecture or cloud governance.
    $102k-145k yearly est. 2d ago
  • Program Manager - Data Governance, WWC

    Mavensoft Technologies 3.9company rating

    Atlanta, GA jobs

    Title: Data Governance Analyst Duration: 12 Months Location: Atlanta, GA - part-time (HYBRID) - This contract is part-time - 25 hours per week with 4 days/week in the office, 1 day remote on Fridays Key Skills: Data governance, Data compliance, Data frameworks, Program Management, Change Management, What Works Cities (WWC) Program Overview The contractor will assist the Data Governance & Compliance Manager in establishing a comprehensive data governance framework, managing the day-to-day operations of the Data Governance Program, and driving the What Works Cities (WWC) Certification process (Silver, Gold, and Platinum) within 18-24 months. The contractor will coordinate with WWC's Results for America and internal teams to complete assessments, gather documentation, maintain dashboards, and track progress toward certification milestones. This role requires strong program management, analytical, and technical documentation skills to support data-driven governance initiatives. Key Responsibilities Support implementation of the WWC Certification Program, ensuring milestones for Silver, Gold, and Platinum certifications are met. Conduct assessments and gap analyses against WWC standards and criteria. Develop and maintain project dashboards, tracking systems, and progress reports. Coordinate with cross-functional teams to collect data, documentation, and evidence. Create standardized templates and monthly progress updates. Prepare and submit the WWC self-assessment and certification documentation. Develop change management and internal communications campaigns to promote data-driven culture. Recommend process improvements and system integration enhancements for analytics and monitoring. Key Skills Data Governance & Compliance - Strong understanding of governance frameworks, data management principles, and policy alignment. Project/Program Management - Proven ability to lead multi-phase projects, manage deliverables, and report progress across stakeholders. Analytical Thinking - Skilled in assessing data practices, identifying gaps, and recommending improvements. Communication & Stakeholder Engagement - Excellent written and verbal communication skills for preparing reports, presentations, and updates. Documentation & Reporting - Experienced in creating templates, dashboards, and structured reporting mechanisms. Change Management & Culture Building - Ability to promote adoption of data-driven decision-making and continuous improvement. Collaboration - Adept at working with technical teams, leadership, and external partners.
    $68k-110k yearly est. 1d ago
  • Director of Operations

    365 Retail Markets 4.0company rating

    Troy, MI jobs

    365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond. As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers. 365 Retail Markets is seeking a purchasing-focused operations leader to join our team in Troy, MI. In this role, you'll apply your expertise in purchasing, production planning, and inventory management to drive efficiency and impact across the organization. As the Director Operations, you'll lead a local team overseeing assembly, logistics, sourcing, warehousing, and hardware operations. You'll also drive purchasing and inventory management across all 365 Retail Markets U.S. locations, including San Antonio, TX, and Mesa, AZ. The ideal candidate is a hands-on, collaborative leader with deep expertise in purchasing, process improvement, and operational execution who thrives on optimizing workflows, fostering cross-functional teamwork, and driving results. This role also supports company-wide initiatives, including new product launches and M&A integration. Responsibilities Lead and develop teams across purchasing, logistics, assembly, and hardware operations to ensure on-time, high-quality, and cost-effective delivery. Standardize and optimize purchasing processes across all 365 Retail Markets sites to improve efficiency, consistency, and cost control. Develop and implement key performance indicators (KPIs) across Safety, Quality, Delivery, and Cost. Oversee supplier relationships, contract negotiations, and vendor performance to improve performance through use of industry best practices and supplier assessment. Manage purchasing and inventory levels across multiple locations, balancing cost reduction with production and customer needs. Drive continuous improvement initiatives across operations to enhance productivity, quality, and efficiency. Collaborate cross-functionally to align material planning and purchasing strategies. Provide hands-on leadership support to meet daily, weekly, and monthly production goals. Mentor and develop a high-performing team to promote accountability and growth. Support new product launches, M&A integration, and other strategic initiatives related to sourcing and supply chain optimization. Share best practices across sites to promote operational excellence and scalability. Requirements 7+ years of progressive experience in operations, purchasing, or supply chain leadership, with a proven record of driving process improvements and cost savings. Demonstrated success leading purchasing and procurement functions, including vendor selection, contract negotiation, and supplier performance management. Experience standardizing purchasing processes and implementing procurement best practices across multiple locations or business units. Experience leading organizations of 15+ individuals across multiple operational functions, including purchasing, logistics, and production teams. Strong understanding of inventory management, sourcing strategy, and demand planning to balance cost efficiency with operational needs. Proven ability to deliver measurable improvements in cost, quality, and delivery performance. Skilled in ERP systems and familiar with data-driven purchasing and inventory analytics. Strong leadership, communication, and collaboration skills, with the ability to influence and gain buy-in from stakeholders across departments. Knowledge of Lean principles and experience driving continuous improvement in purchasing and operational workflows. Experience with end-to-end distribution, logistics, and fulfillment processes. Exposure to B2B, software, or point-of-sale technologies preferred.
    $106k-179k yearly est. 2d ago
  • Program Manager

    Capgemini 4.5company rating

    Chicago, IL jobs

    About the Role We are seeking an experienced Senior Program Manager to lead a complex SAP S/4HANA Financials Greenfield implementation. The program will be delivered using a hybrid agile approach grounded in SAP Activate. You will own end‑to‑end delivery-governance, planning and stakeholder alignment-while navigating tense client-system integrator dynamics with calm, credibility, and results. Location : Chicago, IL / New York, NY / Atlanta, GA Responsibilities Own program governance & delivery across the Activate phases (Discover (phase is complete), Prepare (phase is complete), Explore (Kicks off on December 8th), Realize, Deploy, Run) with lean stage gates, ensuring scope integrity, value realization, and controlled risk burn‑down. Lead hybrid agile execution (sprint‑based backlog, cadence, demos) while preserving enterprise controls (RAID, decision logs, release management) consistent with our FS methodology. Drive Finance workstreams (Record‑to‑Report, Accounts Payable/Receivable, Asset Accounting, Controlling/Profitability, Indirect Procurement, Reporting and Analytics) including fit‑to‑standard, configuration oversight, and cross‑functional design integration. Orchestrate integrations across SAP/non‑SAP applications, middleware, data, and reporting-coordinating with multiple SIs and vendors; resolve cross‑team blockers decisively. Testing leadership: own E2E test strategy (SIT, UAT, regression, performance); codify entry/exit criteria and defect triage. Stakeholder management: build trust with senior business, finance controllers, and technology leaders; provide transparent executive reporting (status, risk, financials, Steering Committee updates). Change & adoption: partner with OCM to drive communications, training, and adoption metrics; safeguard business continuity. Financial stewardship: manage budgets, forecasts, and commercial obligations; ensure delivery against milestones and contractual KPIs. Quality & compliance: enforce traceability, controls, and audit readiness; align with Financial Services risk/compliance needs (SOX, data privacy). Qualifications 12+ years of program/project leadership; 5+ years leading large multi‑workstream ERP programs. 2+ end‑to‑end SAP S/4HANA Financials Greenfield programs (from Discover through Run), including cutover/go‑live ownership. Demonstrated expertise with SAP Activate (methodology, accelerators, fit‑to‑standard workshops, backlog management). Proven success delivering through a hybrid agile model-balancing sprints with stage gates and enterprise governance (RAID, Q‑gates, release mgmt.). Exceptional communication and diplomacy-able to de‑escalate and problem‑solve in high‑tension client/system‑integration relationships. Strong integration leadership across SAP FI/CO and adjacent domains (MM Procurement and OpenText VIM, Treasury, tax, reporting/analytics and Snowflake). USA‑based, with ability to be on‑site in the Denver metro as needed. (Keep location confidential and do not post location externally) Bachelor's degree (Business, Finance, Engineering, or related). Required Skills Experience in Financial Services (banking, insurance, asset management) and related controls/regulatory environments. Certifications: SAP Activate, PMP/PgMP, SAFe/Scrum/Agile leadership. Exposure to RISE with SAP, SAP Cloud ALM / Solution Manager, and cloud infrastructure coordination. Vendor/SI orchestration experience in programs with complex contractual frameworks. Preferred Skills On‑time, in‑budget delivery of scope per signed releases. Positive stakeholder sentiment, sustained sprint velocity, and stable release quality (defect escape rate below target). Successful E2E integration test pass rate and first‑month hypercare stability (incident MTTR and SLA attainment). Business adoption targets achieved (role‑based training completion, process adherence, and finance close performance). Pay range and compensation package The base salary range for the tagged location is $170,000 to 200,000 /yearly. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Equal Opportunity Statement Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant ***************************************************************************
    $170k-200k yearly 3d ago
  • Operations Growth Director

    Electrosoft 3.8company rating

    San Antonio, TX jobs

    The Operations Growth Director will report to the Senior Vice President of Military Support and be responsible for leading, supporting and growing a Military IT Services Portfolio. The successful candidate takes the lead in building customer relationships and cultivates new and organic business and contracting opportunities throughout the Department of War (DoW). The successful candidate is knowledgeable in business pursuit, capture, bid and proposal activities and possesses a thorough understanding of DoW procurement procedures as well as an in-depth knowledge of Federal contracting. The successful candidate possesses strong leadership and project management skills and must demonstrate solid business and financial acumen based on a comprehensive understanding of business and federal contracting issues. The successful candidate is able to work as a core part of the capture and proposal team, lead solutioning sessions for bids, and support color team technical content creation/reviews. Strong leadership and communication skills, with ability to maintain consistent communication across multiple business units and clients The successful candidate is responsible for leading, developing, and mentoring Program Managers and team members to inspire them to deliver consistently excellent work products and customer service on time and within cost, above and beyond client expectations. Responsible for ensuring program support team meets all contractual SLAs. Lead and Manage by proactively identifying potential service improvements and issues and drive the adoption of (or modifications to) technologies and methodologies to improve delivered service capabilities, work on special projects as assigned, provide guidance and provide leadership to less-experienced technical staff members. Establish, develop, and maintain effective and collaborative working relationships with research, development, and requirements planning organizations and personnel Proactively identify program issues and resolve them in a timely fashion to minimize any negative impacts on the quality, accuracy, completeness and timeliness of the program. Perform other related duties as assigned. Basic Qualifications Bachelor's Degree Must have a strong, demonstrable record of growing and developing dynamic teams, building enduring customer relationships, and being able to communicate effectively at all levels 10+ years working with government contracting - must understand the federal business lifecycle and procurement process 7+ years demonstrated successful experience in leading Govt Contract IT Services teams Program Management Professional (PMP) certification from the Program Management Institute (PMI) or equivalent certification from an accredited authority. Experience performing overall contract financial oversight to include labor utilization, estimates at completion, revenue, and maintaining profit and loss responsibility. Experience effectively navigating contractual negotiations and diagnosing complex technical and business problems to uncover unknown and unmet client needs.
    $81k-145k yearly est. 5d ago
  • Program Manager

    Valuemomentum 3.6company rating

    Erie, PA jobs

    Min 15 years work experience in successful delivery of complex data related projects end to end. Must have strong working exp on P&C Insurance domain. Experience in Agile or DataOps delivery, quality practices, techniques, and tools at all layers of data engineering. Tech-savvy and good understanding of recent technologies incl. Azure cloud API, inclusion of unstructured data, business intelligence tools. Familiarity with JIRA and other prioritization tools Knowledge and experience with project management methodologies (Agile/Waterfall) to work with intricate, multifaceted projects. Excellent communication and coordination skills. Comfortable with changing and flexible requirements from business owner. Customer oriented attitude. High degree of self-motivation. Experience managing third party relationships in the successful achievement of customer deliveries. Demonstrated track record of delivering high quality projects & programs up to medium to large sized accounts. Demonstrated experience in successful delivery of complex data related projects end to end. Ability to communicate clearly to all levels and present to senior leadership. Ability to lead, motivate & direct med-large sized engineering delivery teams. Ability to help define delivery management core processes and improvement opportunities. Demonstrated attentiveness to quality and productivity as outcomes. Advanced analytical, problem solving, negotiation and organizational skills. Ability to manage significant delivery budgets and minimize program variances. Strong ability to lead teams across multiple shores. Strong ETL skills and working experience with SSIS and related functions. Knowledge of data warehouse and data lake frameworks.
    $91k-117k yearly est. 2d ago
  • Senior Cybersecurity Manager

    Amtex Systems Inc. 4.0company rating

    Atlanta, GA jobs

    The Senior Manager of Cybersecurity Detection Engineering will lead a team of Detection Engineers in designing, implementing, and maintaining advanced detection capabilities to safeguard the organization against emerging cyber threats. This pivotal role will enhance Cox Automotive's next-generation Cyber Defense practice, enabling rapid threat response and automated remediation. The position will be responsible for developing the strategy for the Detection Engineering program and establishing metrics to demonstrate continuous improvement. The ideal candidate will possess expert-level knowledge in SIEM implementation and log ingestion, SOAR, Incident Response, and Threat Intelligence that will be data-driven with strong verbal, written communication, and leadership skills. Cybersecurity Detection Engineering: Define detection engineering strategy, roadmap, and objectives to achieve. Design and implement advanced threat detection techniques using tools such as SIEM, EDR, NDR, and SOAR platforms. Develop innovative custom detection rules and automated remediation, playbooks, and alerts tailored to the organization's threat landscape for enterprise and customer security. Leverage industry standard MITRE frameworks to identify detection coverage and close gaps. Monitor, optimize, and continuously improve detection systems for performance, scalability, and effectiveness. Collaborates with Threat Detection and Response team to continuously improve cybersecurity capabilities in identification, management, and response to threats in the most efficient and effective manner. Performs attack simulation testing to validate efficacy of use cases and purple teaming exercises collaborating with the Vulnerability Mgmt team. Manages and maintains SIEM/Data Lake data management and log ingestion infrastructure in collaboration with Cyber Defense Engineering. Evaluate, validate, tune, and sunset where necessary detection capabilities Maintains operational guidelines, diagrams, and documentation for security detection and response. Incident Response Support: Collaborate with the incident response team to ensure rapid detection and containment of cyber threats. Provide technical expertise and guidance to develop detection use cases during high-severity security incidents. Continuously improve detection and response processes based on lessons learned from incidents. Other duties may be assigned as needed to address new security threats facing the enterprise. Provides off hour support as needed for security administration, detection, and response activities. Threat Intelligence Integration: Leverage threat intelligence to enhance detection capabilities and proactively mitigate risks. Identify and analyze new and emerging threat vectors and incorporate them into detection strategies. Stakeholder Collaboration: Partner with other Cybersecurity, Engineering, and Product teams to align detection strategies with organizational objectives. Communicate detection capabilities and findings to technical and non-technical stakeholders, including executive leadership. Governance and Compliance: Ensure all detection processes and tools adhere to regulatory requirements and industry standards (e.g., GDPR, PCI-DSS, NIST). Establish and maintain documentation of detection strategies, processes, and configurations. Professional Technology Skills (the professional technology skills you need to be able to do the job) Ability to: Proven track record of building scalable organizations that have world class threat detection capabilities. Technical proficiency performing security investigations at scale; including endpoint, cloud, identity, network, and email threats. Work with internal IT teams and external MSSPs for creation and operationalization of Detection Engineering use cases for WAF, DDoS Protection, Email systems, DLP, AV, and Endpoint security technologies. Practical experience with Detection & Response tools for network, endpoints, cloud, and identity as well as SOAR platforms. Apply security Threat Intelligence to identify new threat vectors. Lead projects to improve security monitoring and response capabilities. Demonstrate a strong security engineering and architecture background to best understand how to employ the most effective and efficient security monitoring. Strong fundamentals of Linux, MacOS, and Windows operating system internals. Demonstrate effective communication of security issues to management and others. Maintain detection use case and SIEM configuration guidelines and standards for security. Proficiency creating and managing operational metrics that increase team efficiency and quality. Enthusiastic about managing and mentoring individuals pursuing careers in detection engineering. Ability to manage effective relationships with organizational leaders, build a roadmap, and drive broad initiatives to completion. Understanding of Machine Learning concepts as related to predictive analytics. Knowledge, Experience & Qualifications Essential: Bachelor's degree in Computer Science or equivalent and 8+ years of industry related professional experience. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 20 years' experience in a related field Multi-cloud security experience AWS, Azure, GCP Expert level knowledge on Detection Engineering and Security Operations 3+ years of management or leadership experience with direct people management responsibilities Strong experience with Information Security, Network Security, Security Monitoring, and Incident Response. Strong experience with developing SIEM/SOAR detection and automation use cases. Working experience with industry standard security technologies and services such as Threat Intelligence, Firewalls, SASE, IPS, Endpoint Security, DLP, SIEM/SOAR, and Data Lakes. Expert level knowledge on the attack kill chain and diamond model. 5+ years' experience in an Incident Response or Security Operations role 3+ years' leadership experience in a SOC or equivalent role Must live within a commutable distance to North Hills NY or Atlanta GA and be willing to come onsite 3x a week Desirable: GSEC, GCIA, GFE, GCFA, CISA, CISSP, CISM, or CIA certification(s) Development/ Dev Ops / Engineering / Network / System Administration experience
    $82k-107k yearly est. 1d ago
  • Program Manager

    Valuemomentum 3.6company rating

    Pittsburgh, PA jobs

    Data Program Manager We are seeking a seasoned Data Modernization - Program Manager to lead an enterprise-wide transformation program focused on modernizing our data ecosystem on AWS. This role will drive the migration of legacy data platforms to a cloud-native AWS Data Lake architecture integrated with Snowflake for scalable analytics. The successful candidate will combine program leadership skills with a deep understanding of AWS cloud services, data engineering best practices, and enterprise governance. Must have experience in the Property and Casualty (P&C) Insurance domain. Key Responsibilities: Program Leadership & Strategy, running PI and Program planning sessions Own and execute the AWS-centric data modernization roadmap, including AWS Data Lake build-out and Snowflake integration. Collaborate with business and technology leaders to define modernization priorities, target architecture, and measurable success metrics. Execution & Delivery: Lead the migration of on-premises and legacy data platforms into AWS Data Lake and Snowflake Oversee data ingestion pipelines using AWS Glue, AWS Lambda, AWS Kinesis, and other AWS-native services. Implement automated ETL/ELT processes integrating AWS services with Snowflake. About ValueMomentum ValueMomentum is a product development company. We have 25+ years in the market, and we have products like Ifoundry, rating engine and Biz dynamics. We have been partnered with Guidewire, Duck creek and Insurity . We have headquartered in NJ and PA. we have specialised in P&C insurance, we have 75+ clients implementing and delivering. we do have offshore development centres India, Canada, and UK. we have overall 6000+ employees overall the globe. This position is for our own implementation project.
    $91k-117k yearly est. 2d ago
  • Director of Operations

    Peraton 3.2company rating

    Springfield, VA jobs

    Operations Director - TSA (Enterprise IT Operations & Service Delivery) Clearance Required: U.S. Citizen, ability to obtain DHS EOD (Active Secret or higher preferred) The Operations Director will serve as the senior leader responsible for directing, stabilizing, and optimizing a large-scale, 24×7 enterprise IT operations environment in support of the Transportation Security Administration (TSA). This role oversees national service delivery functions, incident and event management, Tier 2-4 operations, enterprise monitoring, operational readiness, and the performance of mission-critical systems. The ideal candidate is a seasoned operations leader with deep experience managing enterprise O&M, multi-site IT operations, service desk performance, and high-availability environments across federal or highly regulated organizations. This position requires exceptional executive communication skills, technical acumen, team leadership, and the ability to operate effectively in a fast-paced, mission-critical federal support environment. Key Responsibilities Enterprise IT Operations Leadership Lead and direct a 24×7 enterprise operations organization supporting TSA's national mission systems. Provide hands-on leadership for incident, event, and outage management across multiple technology towers. Oversee Tier 2-4 technical teams to ensure rapid response, escalation handling, and issue resolution. Drive operational excellence through continuous monitoring, proactive problem identification, and service stability initiatives. Service Delivery & ITSM Excellence Manage Service Desk/Helpdesk workflows, queue performance, ticket prioritization, and escalation processes. Lead bridge calls for outages and major incidents, ensuring accurate real-time coordination and communication. Maintain strong adherence to ITIL/ITSM processes for incident, change, and problem management. Ensure transparency and quality through daily, weekly, and monthly operational reporting. Monitoring, Performance & Operational Readiness Oversee enterprise monitoring tools and dashboards to maintain full awareness of system health, service availability, and performance. Drive SLA/KPI compliance across all operational areas. Ensure systems, teams, and processes are fully prepared for audits, assessments, and operational demands. Develop and maintain continuity, COOP, and disaster recovery plans. Team Leadership & Workforce Development Lead, develop, and mentor a diverse technical workforce, including service desk specialists, systems engineers, network engineers, cybersecurity personnel, and cloud support staff. Foster a culture of accountability, quality, collaboration, and mission focus. Partner with TSA stakeholders and senior federal leadership to ensure alignment of technical capabilities to mission needs. Vendor, Budget & Contract Oversight Manage vendor relationships, contract performance, and SLA adherence. Oversee procurement, asset lifecycle management, and O&M planning. Support budget development, cost analysis, and financial forecasting for enterprise operations. Mission-Focused Execution Support mission-critical system access, identity, and availability requirements across TSA environments. Provide executive-ready briefings, operational updates, and incident summaries. Serve as the senior operations representative to TSA leadership, ensuring alignment of technology operations with DHS/TSA mission priorities. Required Qualifications U.S. Citizenship required; ability to obtain DHS EOD (active Secret or higher strongly preferred). Bachelor's degree in IT, Engineering, Cybersecurity, or related field. 10+ years of enterprise IT operations leadership, preferably in federal, DoD, or highly regulated environments. Strong experience leading 24×7 operations, incident and event management, and multi-tier technical teams. Demonstrated experience with enterprise monitoring tools (e.g., SCOM, SolarWinds, CloudWatch, vROPS). Expertise with ITIL/ITSM processes and service delivery management. Experience managing service desk/helpdesk operations and escalation workflows. Proven ability to communicate effectively at all organizational levels, including executives and government stakeholders. Preferred Qualifications Experience leading multi-site or nationwide O&M operations. Background managing large teams (50+), including mixed vendor/government/contract personnel. Strong understanding of Windows enterprise environments, Active Directory, virtualization, and cloud platforms. Familiarity with RMF, ATO processes, security hardening, and compliance frameworks. Experience with continuity planning, COOP, DR, and enterprise resilience. Experience with budget management, O&M cost forecasting, and vendor contract oversight. What Success Looks Like Stable, predictable, and high-performing TSA enterprise operations. Rapid and accurate event/incident response with strong communication. Improved SLA/KPI performance and operational transparency. High-functioning technical teams with strong collaboration and readiness. Clear, consistent reporting and trusted relationships with TSA leadership. Proactive detection, prevention, and mitigation of issues before they impact mission operations. If interested, please forward me your resume with security clearance and contact information soonest.
    $82k-139k yearly est. 3d ago

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