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Baggage handler skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical baggage handler skills. We ranked the top skills for baggage handlers based on the percentage of resumes they appeared on. For example, 25.3% of baggage handler resumes contained customer service as a skill. Continue reading to find out what skills a baggage handler needs to be successful in the workplace.

15 baggage handler skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how baggage handlers use customer service:
  • Establish customer service relationship while providing a high level of customer focus that would ensure customer satisfaction.
  • Maintained exceptional customer service; conversed with customers to learn special handling requirements of baggage.

2. Loaders

Here's how baggage handlers use loaders:
  • Load and unload passenger luggage using Tug Belt Loaders, Ramp Equipment and Ground Equipment.
  • Operated various motor vehicles including tugs, belt loaders, and automated stairs.

3. Delta

Here's how baggage handlers use delta:
  • Studied DELTA Airlines company regulations and restrictions relative to company operations.
  • Worked along with agents from most airlines, including, United, Continental, Delta, Hawaiian and others.

4. Belt Loaders

Here's how baggage handlers use belt loaders:
  • Operate powered equipment such as belt loaders, conveyor belts and forklifts.
  • Operated and fuel motorized equipment including cargo and belt loaders, lift trucks, ramp tractors and aircraft loading systems.

5. Operational Processes

Here's how baggage handlers use operational processes:
  • Communicate effectively with all teammates and other runway personnel* Practices safety conscious behaviors in all operational processes and procedures.
  • Practice safety-conscious behaviors in all operational processes and procedures.

6. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how baggage handlers use safety procedures:
  • Implement safety procedures and standards in handling customers' baggage.
  • Adhered to all safety procedures in and around aircraft zones.

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7. Bag Room

Here's how baggage handlers use bag room:
  • Worked in the bag room which required repeatedly lifting and loading baggage onto carts and ensuring each bag reaches its destination.
  • Loaded and unloaded all baggage and sorted baggage in bag room.

8. Transport Carts

Here's how baggage handlers use transport carts:
  • Loaded cleared baggage, packages, and travel items into transport carts for departing planes.

9. Conveyor Belts

Conveyor belts are a type of conveying system for conveying goods that are placed on a belt. Conveyor belts work with the help of pulleys. A belt is fixed and rotated between two or more pulleys. The pulleys on the belt conveyor are powered and they make the belt move and the goods placed on the belt move from one point to another.

Here's how baggage handlers use conveyor belts:
  • Loaded bags onto conveyor belts using utmost care so as not to break or tear the luggage.
  • Assisted airport passengers with luggage at airport ticket counters, and placed luggage on conveyor belts.

10. Aircraft Cargo

Here's how baggage handlers use aircraft cargo:
  • Balanced the weight of the aircraft cargo and baggage to ensure a safe flight.
  • Performed loading and unloading of aircraft cargo.

11. Tow Tractors

Here's how baggage handlers use tow tractors:
  • Operated tow tractors for the push back of aircraft Accepted, delivered, and handled cargo shipments including preparing paperwork
  • Operated lavatory truck, aircraft tow tractors, push-backs, and belt loader.

12. Ground Support Equipment

Ground support equipment provides passenger and baggage handling, aircraft handling, and docking at an airport.

Here's how baggage handlers use ground support equipment:
  • Operate ground support equipment, load and unload baggage, mail and other cargo.
  • Operated ground support equipment managing the transfer of 10,000 pieces of luggage daily.

13. Transport Baggage

Here's how baggage handlers use transport baggage:
  • Transport baggage or coordinate transportation between assigned terminals, and/or platforms.
  • Use a motorized luggage cart, scissor-lift truck or forklift truck to transport baggage within terminal.

14. Wheelchair

Here's how baggage handlers use wheelchair:
  • Pushed disabled passengers via wheelchair to their destination
  • Assisted and transported elderly and/or disabled passengers in wheelchairs to get through security check points in time for departing flights.

15. Check Luggage

Here's how baggage handlers use check luggage:
  • Collect, sort, and check luggage against flight lists, making sure that baggage is delivered to the appropriate aircraft.
  • Check luggage tickets to make sure that the luggage gets on time to the plane.
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List of baggage handler skills to add to your resume

Baggage handler skills

The most important skills for a baggage handler resume and required skills for a baggage handler to have include:

  • Customer Service
  • Loaders
  • Delta
  • Belt Loaders
  • Operational Processes
  • Safety Procedures
  • Bag Room
  • Transport Carts
  • Conveyor Belts
  • Aircraft Cargo
  • Tow Tractors
  • Ground Support Equipment
  • Transport Baggage
  • Wheelchair
  • Check Luggage
  • Safety-Conscious Behaviors
  • Conveyor Systems
  • FAA
  • Delivery Process
  • Luggage Carts
  • Carousels
  • De-icing
  • Ticket Counter
  • Transport Luggage
  • Potable Water
  • Customer Safety
  • Baggage Carts
  • Customer Baggage
  • Airline Passengers
  • Ground Service Equipment
  • JFK
  • Check-In Areas
  • Perishables

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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