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Bail bond agent skills for your resume and career
15 bail bond agent skills for your resume and career
1. Court Dates
- Completed fugitive recovery work if the client failed to appear in court on the court date that was given to them.
- Make collections and courtesy reminder calls to defendants and/or cosigners regarding overdue payments, approaching court dates and proper check-in protocol.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Provide prompt, professional and non-judgmental customer service while interviewing prospective clients to gather information, determine qualifications and collateral arrangements.
- Provided customer service to persons desiring bail assistance.
3. Bonds
- Review all security bond transactions to ensure accuracy of information and conformance to Idaho Department of Insurance regulations.
- Identify complex problems and review related information to develop and evaluate alternative bond options and implement solutions.
4. Bail Bonds
- Bail bondsmen/ office clerk and secretary, phone calls, appointments, handling money, payments, and paperwork.
- State bonded and certified by the State of Texas as a paralegal and as a bail bondsman.
5. Background Checks
- Performed marketing and administrative record-keeping, ran background checks.
- Confirmed criminal records, employment, and residence, and processed background checks.
6. Local Law Enforcement
- Attended on location administrative requirements of local law enforcement.
- Worked in conjunction with bail bond employer and local law enforcement agencies to execute bounty hunts and serve active state warrants.
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- Face to Face contact with customers taking payments, issuing all necessary paperwork for release.
- Prepared and completed all necessary paperwork and applications related to the Bail Bond.
8. Court Appearances
- Take information from court appearances and compile information from the courts archives.
- Attend court appearances, work with attorneys, judges and court personnel.
9. Payment Arrangements
- Administered payment arrangements and initiated collection procedures against defendants.
- Set up payment arrangements; qualified collateral; performed client intake; liaison between clients, the courts and jails.
10. County Jail
- Posted bond for defendants in NC county jails to ensure appearance in District and Superior Courts.
- Interview new commits at Berks County Jail every morning to get contact information of family/friends.
11. Court System
- Encompassed a wide range of activities with involvement in all phases of the court system.
- Gained valuable knowledge of the criminal justice and court systems.
12. Court Hearings
- Attend court hearings, collect and receive money, write receipts, process paperwork, and maintain files.
- Make certain clients and/or defendants understand the bail process including the consequences of missing court hearings.
13. Inbound Calls
- Managed high volume inbound calls while maintaining excellent daily performance and customer satisfaction.
- Receive inbound calls on a retention contract while maintaining a positive/happy disposition in a very melancholy office.
14. Law Enforcement Agencies
- Established and maintained liaison with public officials, judicial, corrections, legal and law enforcement agencies.
- Worked with law enforcement agencies to obtain paperwork * Prepared bail documents set by the courts * Assisted clients with obtaining services
15. Computer System
- Processed all guest reservations including guest follow up obtaining all necessary information and accurately entering it into computer systems.
- Navigate through computer systems to access customer information and then perform troubleshooting using procedures that optimize customer devices.
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List of bail bond agent skills to add to your resume

The most important skills for a bail bond agent resume and required skills for a bail bond agent to have include:
- Court Dates
- Customer Service
- Bonds
- Bail Bonds
- Background Checks
- Local Law Enforcement
- Necessary Paperwork
- Court Appearances
- Payment Arrangements
- County Jail
- Court System
- Court Hearings
- Inbound Calls
- Law Enforcement Agencies
- Computer System
- Past Due Accounts
- Telephone Calls
- Notary
- Court Proceedings
- Court Officials
- Criminal History
- Court Orders
- Court Cases
- Criminal Cases
- HR
- Multi-Line Phone System
- Court Process
- Collection Calls
- Statistical Data
- Credit Reports
- Bank Deposits
- Local Police
Updated January 8, 2025