Baked by Melissa jobs - 81 jobs

Job Description At Baked by Melissa, our people are at the heart of our retail experience. We're seeking a Retail Talent Development Manager to build, reinvent, and scale a best-in-class retail talent pipeline and training ecosystem from the ground up. This role will shape how our store teams are hired, trained, supported, and developed-ensuring they consistently deliver the premium, high-energy hospitality our brand is known for. This is a builder role for someone who thrives on ownership, creativity, and execution. You'll bring a fresh perspective, challenge existing ways of working, and design modern training and development programs rooted in customer service, performance, and team engagement. Role Summary The Retail Talent Development Manager is responsible for attracting top-tier retail talent, designing and executing innovative training programs, and building the systems that support team growth and accountability across both permanent stores and seasonal pop-up locations. Working closely with the Head of Retail, Retail Operations, and HR, this role blends hiring, onboarding, training, and retention into one cohesive strategy. You'll own the development of our retail intranet and learning tools, onboarding pathways, communication frameworks, and performance-building processes-approaching each with an entrepreneurial mindset, a willingness to learn, and the confidence to ask questions, test ideas, and continuously improve. This role is ideal for someone who is people-obsessed, resourceful, open to feedback, and energized by fast-paced retail environments, with the persistence and follow-through to turn ideas into execution. Key Responsibilities Talent Acquisition & Staffing Excellence Source, recruit, and hire high-quality candidates for all retail roles (Sales Associates, Sales Leads, Supervisors, seasonal pop-up staff, etc.) Build a consistent hiring funnel that ensures stores are staffed with reliable, enthusiastic, and premium talent throughout the year and across seasonal influxes Partner with Retail Operations and HR to define staffing needs, interview processes, selection criteria, and role expectations Establish and manage strategic partnerships with local colleges, universities, and campus organizations near store locations to create a steady pipeline of emerging talent through job fairs, campus activations, internships, and early-career programs Learning and Development Leadership Own the end-to-end creation and reinvention of Baked by Melissa's retail training and development strategy from the ground up - bringing a fresh point of view, entrepreneurial mindset, and clear vision for what “great” looks like, rather than relying on or lightly iterating existing materials Design and build a modern, best-in-class training ecosystem that is deeply rooted in exceptional customer service, sales excellence, and brand storytelling, while also retaining, motivating, and rewarding high-performing team members Develop training programs that evolve continuously - always testing what's new, what's next, and what more we can do - with a mindset that is inventive, proactive, and unafraid to challenge the status quo Design, implement, and maintain scalable training programs for onboarding, product knowledge, customer experience, leadership development, and operational standards Create and manage a Baked by Melissa Retail Intranet / Learning Hub, including SOP libraries, training modules, videos, sales playbooks, compliance materials, and quick-reference guides Oversee content creation and training communications for new product launches, marketing initiatives, operational updates, and brand storytelling Conduct in-store training sessions, certifications, refreshers, and hands-on skill-building workshops Retail Field Support & Accountability Perform regular store visits to assess training execution, service quality, team engagement, operational accuracy, and leadership effectiveness Identify performance gaps and partner with district and store leaders to coach teams, deliver tangible and ongoing feedback, and reinforce training expectations Hold teams accountable to brand standards, cleanliness, service excellence, and visual consistency Provide consistent, actionable reporting on store performance across people, process, and training, with regular readouts to the Retail Leadership team and a clear follow-up plan tied to execution and accountability People Operations & HR Partnership Serve as the primary point of contact between Retail Operations and HR for all people-related matters, including hiring, retention, performance management, payroll onboarding accuracy, scheduling SOPs, and compliance training Support accurate payroll onboarding through training, audits, and process checks Monitor employee engagement, turnover trends, and training effectiveness, proactively proposing solutions that improve culture, retention, and performance Partner with HR on disciplinary processes, documentation, coaching paths, and employee relations Oversee weekly payroll entry, payroll accuracy, and communication related to time and attendance issues Communication & Launch Readiness Lead communication channels to ensure stores receive timely, accurate, and well-structured information Develop communication templates, weekly updates, training briefs, and launch kits for new products, promotions, and store openings Enhance the flow of information between corporate teams, field leadership, and store teams to ensure clarity, alignment, and execution Qualifications 5+ years of experience in retail people operations, learning & development, field training, or closely related roles within multi-unit environments Proven builder mindset with demonstrated experience creating training programs, SOPs, onboarding systems, and communication frameworks from the ground up - not simply maintaining or inheriting existing processes Highly entrepreneurial and execution-focused, with the ability to take ownership of ambiguous problems, move quickly, and build structure where little or none exists Strong experience recruiting, training, and developing retail teams across multiple locations, with a deep understanding of what drives performance, retention, and engagement at the store level Experience creating and scaling retail intranets, knowledge bases, or LMS content; comfortable experimenting with new tools, formats, and delivery methods to drive adoption and impact Scrappy, resourceful, and persistent - willing to roll up sleeves, test ideas, iterate quickly, and do the work required to bring programs from concept to execution Exceptional presentation, facilitation, and interpersonal communication skills, with the ability to influence, coach, and inspire team members at all levels of the organization Strong coaching mindset with a track record of motivating and developing both new hires and existing leaders through clear expectations, accountability, and consistent feedback Trusted partner to HR, Retail Operations, and cross-functional teams, able to balance collaboration with decisive ownership and follow-through Highly organized, detail-oriented, and comfortable managing multiple initiatives simultaneously in a fast-paced, high-growth environment Solid understanding of retail operations, scheduling, payroll workflows, and store performance metrics, with the ability to translate insights into action Willing and able to travel regularly for store visits, training rollouts, and field support, with an expectation of approximately 75% in-store presence Who You Are A positive, people-first leader who builds trust quickly and shows up with integrity and consistency Curious and open-minded, comfortable having ideas challenged, asking questions, and saying “I don't know” when needed A hands-on builder who can balance big-picture thinking with strong execution and follow-through Passionate about customer service, retail culture, and developing teams Confident and clear in communication, while remaining humble and collaborative Energized by fast-paced, high-growth environments and motivated by continuous improvement Resourceful, accountable, and eager to grow as part of an ambitious, evolving company Why Baked by Melissa Influence the future of our growing retail network Lead the training evolution of a beloved national brand Opportunity to build a scalable retail learning ecosystem from the ground up Sweet discounts on our bite-size treats Collaborative, positive, and dynamic culture Growth opportunities as we continue expanding our retail footprint Join Us Baked by Melissa is proud to be an inclusive, diverse workplace that welcomes individuals from all backgrounds.

Job Description Reports To: HR Director Schedule: Hybrid - 1 day/week in NYC office, 1 day/week at North Bergen, NJ bakery Salary: $65-75k for full-time About the Role We are seeking a detail-oriented and people-focused HR Coordinator to support our workforce across our Retail, Bakery, and Corporate teams. This role is a great opportunity for someone who enjoys hands-on HR work, is detail oriented, is looking to learn the ins and outs of a fast-paced organization, and is comfortable supporting employee populations across multiple locations. The HR Coordinator will play a key role in supporting the day-to-day administrative needs of the HR team. Key Responsibilities Provide day-to-day administrative support to the HR team Maintain accurate employee records and HR systems Handle I-9 verifications for employees and ensure maintenance of up-to-date employment verifications Assist with recruiting functions including job posting, scheduling interviews, and candidate offer letters Run and distribute recurring and ad-hoc HR reports Update HRIS with employee change requests; process new hire/ termination paperwork Manage and maintain the HR calendar including corporate events, internal meetings, compliance reminders, and more Assist with payroll processing, including timekeeping and employee changes Support benefits administration, including enrollments, terminations, and employee questions Assist with onboarding for new hires across retail, bakery, and corporate populations Ensure completion of new hire paperwork, system access, and orientation scheduling Assist with physical office needs in NYC, including maintaining a positive office environment with all supplies in place Qualifications 1-3 years of experience in an HR Coordinator, HR Assistant, or similar role Experience supporting non-exempt employee populations (retail, manufacturing, warehouse, or similar environments strongly preferred) Working knowledge of payroll processes and benefits administration Strong organizational skills with high attention to detail Excellent communicator and interpersonal skills Ability to handle confidential information with discretion Proficiency in HRIS systems and Microsoft Office / Google Workspace Ability to speak conversational Spanish is strongly preferred Why You'll Love This Role Exposure to all areas of HR operations Hands-on experience with diverse employee populations Opportunity to build strong relationships across teams and locations A dynamic role with room to grow in HR

As a Counter Associate for (Fish or Meat or Prep. Foods or Cheese) takes pride in having a vast knowledge of our products. You will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player. Responsibilities & Duties: Help department to maximize sales by providing exceptional guest service. Ability to increase sales by upselling, and suggestively selling products to every guest. Responsible for product rotation, facing, restocking, product displays. Clean and maintain department equipment (cutting boards, scales, cheese knives, etc.). Basic knife handling skills Cut, wrap, and clean various types of cheeses. Adhere to all DOH, DOA and OSHA standards. Keep records of temperatures and record inventory of products to determine what needs to be ordered and replenished. Follow, maintain and perform safety and sanitation procedures; throughout all shifts. Communicate effectively with peers and management. Always maintain professionalism and treat everyone with respect and courtesy. Must always be guest focus and forward facing. Minimum Requirements: Minimum of 1 year in experience in a grocery store environment. Exceptional guest service Must have a general knowledge of cheese and dairy products. Some knowledge of tastings and pairings Flexible schedule including nights, weekends and holidays. Perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-50 pounds. Ability to work in a temperature-controlled environment. Basic knife handling skills, this may include the use of a deli slicer. Food safety and sanitation knowledge. Ability to show initiative, work with limited supervision, and are self-motivated. Be brand ambassador for Citarella. Excellent interpersonal communication and organizational skills. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision /life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. EOE/M/F/V/D

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role and Responsibilities The Graphic Designer will collaborate closely with the Marketing team and participate in the planning and execution of the visual component of marketing efforts, promoting and strengthening the Citarella gourmet brand and sub-brands in adherence to the brand positioning while managing priorities and deadlines. This role will assist in the design and production of visual and audio materials and media used for print (package design, store signage, etc.), digital media, and web communications. The Graphic Designer must be able to work closely with the Marketing Manager and Director of Marketing to translate our brand into visually stimulating and engaging designs that showcase delicious food, amazing people and unique processes. This role would support various departments across the organization with a wide range of design initiatives and play a pivotal part in the evolution of the Citarella brand in and out of the store. Create visual designs that effectively communicate Citarella's brand identity, including the design and production of all creative channels. Understand the Citarella Brand Style Guide/book including new or updated guidelines required for the brand or sub brands. Build mockups and renderings to maintain the Citarella brand in adherence to the brand parameters in-store, on-line and all communication pieces. Design, develop and execute graphic collateral and creative assets cross functional partners. Use Adobe XD to create prototypes for monthly website updates and/or new design implementations discussed by management. Be able to version templates as needed production, for example packaging. Always making sure that you have checked everything that is given by management in terms of final production. Work with a wide range of media, including Digital Ads, Social Media posts, Website graphics, Email and SMS designs, Photography, and Package Design, (Private Label). Create HR training and other adhoc presentations. Design the monthly HR newsletter for print and email. Be able to see design trends and offer recommendations of how this could translate to creative in all aspects of Marketing. Support private label packaging and labeling projects. Partner with Marketing and social counterparts to create content for our social channels that will help to grow our brand recognition and social following. Ad hoc projects/tasks as needed Important Disclaimer Notice: The described functions are among the essential job functions for this position but are not exhaustive of the essential functions of the job or of the tasks that an Associate may be required to perform. Associates may be assigned additional responsibilities as necessary. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. Qualifications and Education Requirements Bachelor of Fine Arts in Graphic Design 1-3 years' experience working in marketing Proficient skills in Adobe Illustrator, Photoshop, InDesign, Sketch / Adobe XD, Office 365. Ability to create renderings in Photoshop, and mockup package designs through print. Ability to work flexible schedule. Hours may include weekends, evenings, and holidays. Kneeling, stooping, using stairs, may be required to lift weights of usually 5 - 30 pounds. Preferred Skills Experience in the food industry is a plus Excellent organizational skills Strong verbal and written communication skills Must be a creative problem solver with a can-do attitude. Ability to travel to various Citarella locations. Ability to work in a team setting and help with the execution and production of projects (print and digital).

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Led by dynamic owner Joe Gurrera (and his commitment to superior quality), Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene Role Overview: As a Shift lead of the Packing team, you will be responsible for the supervision of the packing and shipment of wet and/or dry merchandise to all stores. Experience leading/supervising a team is crucial for this position. This role has direct supervision responsibilities, upholding Citarella's policies and procedures. Responsibilities & Duties: Verify recount of night shift production Handle waste report Ensure all products are properly labeled and dated Verify the distribution and quality of all products Pack all packing cycle orders with deadlines and verify proper conditions and temperature. Monitor and check all pastry and kitchen orders to be packed Supervise staff and handle weekly schedules Report to work at the scheduled time, neatly groomed and in the correct uniform. In addition, other duties may be required as directed by your manager. Important Disclaimer Notice: The described functions are among the essential job functions for this position, but are not exhaustive of the essential functions of the job or of the tasks that an Associate may be required to perform. Associates may be assigned additional responsibilities as necessary. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. Minimum Requirements: Pack, lift, push, and pull up to 50 lbs. of merchandise Ability to supervise Organizational skills Time Management skills Additional Requirements: Pastry experience is a plus. Ability to perform physical requirements of position, including standing for extended periods and possibly in refrigerated work areas Lifting loads of up to 50 lbs. Ability to work a flexible schedule, including nights, weekends, and holidays Ability to read, write, and communicate in English Conduct business-related mathematics and analyze data as required. At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. 8AM-5PM

As the Dishwasher/Porter, you will be responsible for operating, maintaining, cleaning, detailing, and sanitizing equipment and tools. Properly cleansing and sanitizing all dishes, utensils, pots and pans, kitchen vessels, and sweeping and mopping floors. Maintain the kitchen, dish washing and back area in an “inspection-ready” condition in accordance with local authority and company guidelines. Assists with cleaning other areas of the kitchen as requested. Other responsibilities include assisting with basic food preparation as directed by supervisor or chef on duty following food safety guidelines. Tasks/Responsibilities: Clean and sanitize pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures. Clean, sanitize, and maintain floors, drainers, freezer, cooler, and walls in kitchen and dish washing area by following standard procedures. Creating a safe work environment Wash, Wipe, Sort, stack dishes, and load/unload dishwasher Operate dish machine and maintain a hygienic working environment in accordance with hygiene regulations and company standards. Adhere to all safety and sanitation guidelines. Assist in light food preparation as directed by supervisor or chef on duty. Collects and removes trash from all areas of the operation following established procedures and ensures waste bin area is kept clean and tidy. Dispose of waste as per the company, authority standards, and adhere to recycling guidelines If any breakages or chipped items are found, then remove them from circulation and update the breakage and inventory register. Clean, sanitize and close workstations. Clean equipment and large equipment as assigned, ensure is in good working order, and follow established procedures. Stock supplies, such as food or utensils, in serving stations and refrigerators. Uses and maintains all equipment's according to manufacturer and department guidelines. Report any maintenance or hazard issues to the dept manager. Consistently adheres to SDS (Safety Data Sheet) information related to the proper and safe use of chemicals in the workplace. Check all chemical levels and inventory. Minimum Requirements: Ability to move and lift heavy objects Knowledge of basic sanitary guidelines Knowledge and proficiency to operate, clean, and maintain industrial dish washers Strong work ethic Ability to communicate clearly with co-workers and supervisors Prioritize and work efficiently with limited direction Follow all company standards, uniform standard, safety and sanitation regulations Additional Requirements: Ability to perform physical requirements of position including standing for extended periods of time Lifting loads of up to 80 lbs Ability to work a flexible schedule including nights, weekends, and holidays Ability to work in a fast- paced environment IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision/ Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE) 5AM-2PM/7AM-4PM

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role and Responsibilities The maintenance technician position is responsible for performing highly diversified duties to install, troubleshoot, repair, and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the warehouse business goals and objectives. Perform highly diversified duties to install and maintain production machines and the plant facility's equipment within our warehouse. Provide emergency/unscheduled repairs of production equipment during production and performs scheduled maintenance repairs of production equipment during machine service. Perform simple machinist duties and responsibilities. Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines. Read and interpret equipment manuals and work orders to perform required maintenance and service. Diagnose problems, replace, or repair parts, test and adjust. Perform regular preventive maintenance on machines, equipment, and plant facilities. Perform a variety of plumbing maintenance and carpentry functions. Use a variety of hand and power tools, electric meters, and material handling equipment in performing duties. Detect faulty operations, defective material, and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Transfer supplies or equipment between storage and work areas, by hand or using hand trucks Reports to work on at the provided schedule time, neatly groomed and in the complete uniform, and attends all departmental meetings Follow department daily/weekly cleaning schedule of filters, degreasing, stoves, and various deep cleaning. In addition, other duties maybe required as directed by your team lead, supervisor, and/or manager. Minimum Requirements: 4+ years of manufacturing experience; strong hydraulic, pneumatic, mechanical, and industrial skills with some PLC experience and HVAC. Experience with Welding, plumbing, refrigeration, cooking equipment, carpentry, and electrical Knowledge of HVAC, plumbing and electrical systems. Experience using hand and electrical tools. Ability to safely handle and operate warehouse equipment Ability to work in a team and independently Basic understanding of food safety practices (Quality control, Rotation, Etc.) Ability to physically perform requirements of position such as: standing, sitting, reaching, lifting, bending, kneeling, stooping, climbing, pushing, and pulling items weighing 20-75 pounds for extended periods of time. The position requires manual dexterity, visual skills, and the ability to follow written and oral instructions and procedures. Ability to read, write, and communicate using the English language enough to performs job functions, conduct business related mathematics, and analyze data as required. Ability to work within various temperature-controlled environment. Reporting to work at the scheduled time, neatly groomed and in the complete uniform. Maintain a clean and safety work environment by following Citarella's standards. Ability to work a flexible schedule including nights, weekends, and holidays. Other duties may be assigned as business needs change. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision /Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role and Responsibilities As a member of our warehouse management team, our DC Manager role entails leading with a focus on safety, continuous improvement, relationship building, communication and strategic thinking. You will foster a “safety first” culture through awareness, training, and accountability. Your guidance will help other operational leaders achieve established standards of service, quality, accuracy, and productivity. Your teams will be enabled to do their best work in an environment of innovation, calculated risk, testing and learning. Getting to know your team and championing their unique strengths will motivate and inspire them to reach a higher level. With your support, both teams and individuals will improve through their clear understanding of goals and expectations, mutual accountability, and regular constructive feedback. Your skills for planning and execution will take center stage as you set individual and team priorities and proactively structure resources to meet them. Maintains warehousing operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures. Supports the needs of all store locations in a timely fashion. Manages safety compliance for the warehouse and upholds accountability for direct reporting departments and ensures orange compliance books are up to date. Collaborates in achieving departmental objectives and business needs. Supervision of staff including training and motivation to achieve warehouse and department goals. Responsible for entry level recruitment, ensuring successful completion of the training as necessary. Assist with associate coaching & counseling including delivering or making recommendations for disciplinary action up to and including termination in partnership with senior management and HR. Work with the Compliance/Safety manager to develop and maintain a safe and sanitary work environment. Analyze, identify, and propose actions to increase the effectiveness of the operations departments. Manage teams within a multi-department operation. Adhere to all applicable Federal, State, and local regulations that pertain to warehouse operations. Coordinate with other company departments to achieve overall company goals. Ensures freshness of products by closely adhering to rotation and dating policy In collaboration w/the Call Center Monitors ordering to avoid over/under stock, reports discrepancy in inventory. Responsible for training and monitoring in the proper use of equipment to ensure safety and sanitary standards are maintained. Responsible for compliance with federal, state, and local warehousing, material handling and shipping requirements. Keep warehouse teams informed of all activities within their own area of responsibility. Trains and assigns employees to specific duties, working together as a team, and follows up to ensure expected results. Responsible for initiating and executing annual performance reviews for direct reporting departments. Scheduling and e-time weekly maintenance and approvals. Review seasonal and periodical labor needs and make adjustment proposals when needed. Follow DC daily/weekly cleaning schedule. In addition, other duties may be required as directed by your team lead, supervisor, and/or manager. Qualifications and Education Requirements 3-5 years of experience in the manufacturing, production, or distribution environment and applicable management/supervisory experience Bilingual English/Spanish Must be computer literate including proficiency in MS Office, payroll, and recruitment systems. Effective communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations. Ability to supervise a diverse workforce. Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and termination. Ability to train current and new employees in department standards and product knowledge. Basic understanding of food safety practices and DOA standards (Quality control, Rotation, Etc.) Maintain consistent dating of food items and ingredients. Maintain a clean and organized workstation following DOA standards while working. Preferred Skills Ability to physically perform requirements of position such as standing, sitting, reaching, lifting, bending, kneeling, stooping, climbing, pushing, and pulling items weighing 20-75 pounds for extended periods. The position requires manual dexterity, visual skills, and the ability to follow written and oral instructions and procedures. Ability to read, write, and communicate using the English language enough to performs job functions, conduct business related mathematics, and analyze data as required. Ability to work within various temperature-controlled environments. Reporting to work at the scheduled time, neatly groomed and in complete uniform. Maintain a clean and safe work environment by following Citarella's standards and DOA. Ability to work a flexible schedule including nights, weekends, and holidays. Other duties may be assigned as business needs change. The described functions are among the essential job functions for this position but are not exhaustive of the essential functions of the job or of the tasks that an Associate may be required to perform. Associates may be assigned additional responsibilities as necessary. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. We are seeking a skilled and motivated Fish Cutter / Seafood Processor to join our team. The ideal candidate will be responsible for preparing fresh fish and seafood products by de-scaling, gutting, boning, filleting, and cutting to specified portions. This role requires attention to detail, knife proficiency, and a commitment to maintaining the highest standards of cleanliness, food safety, and product quality. Role and Responsibilities Clean, gut, scale, and debone various types of fish. Cut fish into appropriate portions according to company or customer specifications. Ensure the highest level of product quality and presentation standards. Maintain a clean, organized, and sanitary workstation and surrounding areas, including equipment, storage, and prep spaces. Follow proper food handling and safety procedures at all times. Assist with inventory, receiving, and storage of seafood products as needed. Communicate effectively with team members and customers. Perform other duties as assigned by the manager or supervisor. Important Disclaimer Notice: The described functions are among the essential job functions for this position but are not exhaustive of the essential functions of the job or of the tasks that an Associate may be required to perform. Associates may be assigned additional responsibilities as necessary. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. Qualifications and Requirements Proficiency in knife handling and filleting techniques. General knowledge of seafood types and preparation methods. Strong communication skills and a positive attitude toward teamwork and customer service. Willingness to learn and adapt in a fast-paced environment. Must be able to stand for extended periods during scheduled shifts. Flexible availability including weekends, evenings, and holidays (minimum of 40 hours per week; 8-12 hours per day; 5-6 days per week). Must be physically capable of lifting up to 75 lbs, and performing tasks that require bending, stooping, kneeling, and stair use. Ability to work efficiently and quickly, especially during peak business hours, to meet customer and operational demands. At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. EOE/M/F/V/D

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role and Responsibilities The Art Director/Creative Lead will collaborate closely with the Marketing team, ownership, and participate in the planning and lead the execution of the visual component of marketing efforts, promoting and strengthening the Citarella gourmet brand and sub-brands in adherence to the Citarella brand positioning all while managing deadlines and priorities. They will be working on variety of projects including cross platform, digital and physical touch points and branding initiatives-leading, directing, and executing the design and production of visual and audio/video materials used for digital media, and web communications. As a highly skilled graphic designer, this individual must be able to translate our brand and value into visually stimulating and engaging designs that showcase our delicious food, amazing people and unique processes. This role would span across the organization supporting various departments with a wide range of design collateral and play a pivotal part in the evolution of the Citarella brand in and out of the store. Their responsibilities include but are not limited to: Leadership & Project Management Oversee content specialist, junior and freelance graphic designers, and outline/define projects and deliverables, developing tools and templates for team. Manage project deadlines and moving priorities and keep up with content changes for all projects. Adhere to timeline processes and come up with solutions when appropriate. Be the lead on day to day digital and print projects and initiatives specific to Citarella including menu design, store signage, advertisement, and packaging. Assist with managing the printing process of all collateral, whether in-house, or through an approved vendor, this includes the ability to prepare cost effective designs. Retail & Brand Design Develop design templates and creative assets across all forms of media that effectively and cohesively communicate Citarella's brand identity, including but not limited to the hands-on design and production of layouts, color palettes, typography, user interface elements and icons. Responsible for the Citarella Brand Style book including new or updated guidelines required for the brand or sub brands Build and maintain the Citarella brand in adherence to defined brand parameters in-store, on-line and in all communication pieces both internal and customer-facing. Design, develop and execute graphic collateral and creative assets for the marketing / promotional team and other departments as requested, in an effort to entice consumers and help raise traffic across all marketing channels. Private Label & Packaging Design Understand the needs, develop the design and ensure seamless production of private label packaging and labeling projects from conception to completion. Digital & Web Translate the needs of the website and ecommerce team to provide an optimal customer online experience for the brand. Design and develop web ready digital assets, marketing ads and campaigns. Support Marketing Manager and Social Specialist to create engaging graphics/content in an effort to increase social engagement. Qualifications and Education Requirements Bachelor of Fine Arts in Graphic Design preferred and a minimum of 5 years of experience as the lead for design and video creation. Expert level skills in Adobe Illustrator, Photoshop, InDesign, Premiere Pro, After Effects, and Microsoft PowerPoint. Location: 2135 Broadway, New York, NY 10023

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role Overview: As a member of the Cheese Department, the Cheese Counter Associate takes pride in having a vast knowledge of our cheese products. They will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player. Responsibilities & Duties: Help department to maximize sales by providing exceptional guest service. Ability to increase sales by upselling, and suggestively selling products to every guest. Responsible for product rotation, facing, restocking, product displays. Clean and maintain department equipment (cutting boards, scales, cheese knives, etc.). Basic knife handling skills Cut, wrap, and clean various types of cheeses. Adhere to all DOH, DOA and OSHA standards. Keep records of temperatures and record inventory of products to determine what needs to be ordered and replenished. Follow, maintain and perform safety and sanitation procedures; throughout all shifts. Communicate effectively with peers and management. Always maintain professionalism and treat everyone with respect and courtesy. Must always be guest focus and forward facing. Minimum Requirements: Minimum of 1 year in experience in a grocery store environment. Exceptional guest service Must have a general knowledge of cheese and dairy products. Some knowledge of tastings and pairings Flexible schedule including nights, weekends and holidays. Perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-50 pounds. Ability to work in a temperature-controlled environment. Basic knife handling skills, this may include the use of a deli slicer. Food safety and sanitation knowledge. Ability to show initiative, work with limited supervision, and are self-motivated. Be brand ambassador for Citarella. Excellent interpersonal communication and organizational skills. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision /life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. EOE/M/F/V/D

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Role and Responsibilities Customer Service Operations Oversee and manage daily operations of the Customer Service department. Develop, implement, and enforce department procedures, policies, and service standards. Maintain accurate records of customer and staff issues, documenting all actions and resolutions. Ensure team members are up to date on company changes and policies, and communicate these updates clearly. Utilize customer data and performance metrics to make informed decisions around staffing, scheduling, and task assignments. Lead by example in ownership of customer complaints, ensuring timely resolution and continuous improvement of service processes. Sales & VIP Client Engagement Build and nurture relationships with VICs (Very Important Customers) through personalized service and tailored product recommendations. Actively drive sales through expert product knowledge, consultative selling, and understanding of gourmet trends. Coordinate large catering events, private orders, and corporate gifting in collaboration with internal teams. Maintain a proactive communication strategy with top-tier clients to foster loyalty and repeat business. Achieve and exceed sales goals and KPIs through strategic client engagement and upselling. Cross-functional Collaboration & Brand Stewardship Collaborate with marketing, events, merchandising, and operations teams to ensure alignment on customer experience initiatives. Consistently challenge existing processes and propose improvements that elevate service delivery and brand consistency. Stay current on product launches, gourmet food trends, and client preferences to provide knowledgeable recommendations and support. Utilize CRM tools to track client interactions, purchase history, and preferences to personalize outreach and service. Important Disclaimer Notice: The described functions are among the essential job functions for this position but are not exhaustive of the essential functions of the job or of the tasks that an Associate may be required to perform. Associates may be assigned additional responsibilities as necessary. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. Qualifications and Education Requirements Degree level 5+ years of experience in customer service; experience with concierge or high-touch client management is a strong plus. 2+ Proven leadership experience with the ability to manage, coach, and motivate teams. Sales-driven mindset with experience meeting and exceeding performance targets. Proficiency in Microsoft Office- Excel, Sharepoint, One Drive Technologically savvy with experience using CRM platforms, reporting tools, and internal systems. Professional, polished, and brand-conscious, with a passion for creating memorable customer experiences. Basic understanding of food safety practices and DOA standards Retail Food Customer Service is a plus At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. EOE/M/F/V/D

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. As a member of the Receiving team, our team members must take pride in having a vast knowledge of all grocery items we carry. They will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player. Responsibilities & Duties: Help department to maximize sales by providing exceptional guest service. Ability to increase sales by suggestively selling products to every guest. Unload products from truck, break down pallets, take in deliveries, and separate product for sales floor, and cooler. Required to ensure all products meet Citarella standards prior to filling displays. Responsible for product rotation, facing, restocking, maintaining display. Adhere to all DOH, DOA and OSHA standards. Handle chemicals (department cleaning and sanitize solution). Follow, maintain and perform safety and sanitation procedures; throughout all shifts. Communicate effectively with peers and management. Always maintain professionalism and treat everyone with respect and courtesy. Must always be guest focus and forward facing. Adhere to all assigned duties by management team. Minimum Requirements Minimum of 6 months to 1 year with packing, produce, guest service, and sales experience. Exceptional guest service, organization, and merchandizing skills. Ability to retain product knowledge. Ability to act with a sense of urgency and remain productive in a fast-paced environment. Must possess problem solving skills. Empowered team player willing to assist fellow associates. Additional Requirements: Report to work at the scheduled time, neatly groomed, and the in the correct uniform The associate is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20-75 pounds. The position requires manual dexterity, visual skills, and the ability to follow written and oral instructions and procedures. Ability to work within temperature-controlled environments. Handling and controlling cleaning supplies. Maintain a clean and safe environment by following Citarella and DOA standards Ability to work a flexible schedule including nights, weekends and holidays. Other duties may be assigned as business needs change. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision / Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. EOE/M/F/V/D

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene The Executive Sous Chef will work closely with the Executive Chef to ensure the highest standards are met for all food prepared and served at our store locations. The Executive Sous Chef is responsible for assisting in creating and ensuring Citarella standards, systems and procedures are maintained and followed. The Executive Sous Chef is also responsible for working with the Executive Chef in overseeing and mentoring the culinary team. S/he will be responsible for the overall on site retail operations. Tasks/Responsibilities: Culinary: Work hands on to continually monitor production procedures to ensure quality, consistency, efficiency, productivity and professionalism are at highest level. Supervise the team to ensure all daily and weekly standards operating procedures, including but not limited to following recipes/methods, quality measures and specs, product utilization, deadlines, daily/weekly/holiday planning, purchasing communication and inventory planning.. Work with Executive Chef on on-going, seasonal or new menu development as necessary. Train and educate staff on new and seasonal menu items and changes in procedures for current menu items; monitor and hold staff accountable for implementing the changes. Work with Executive Chef and culinary in developing production methodologies to increase efficiency, productivity, quality and/or consistency in commissary. Oversee all production areas ensuring training & monitoring for sanitation and food handling in commissary. Conduct Daily and Weekly recaps with necessary chefs and managers to plan and forecast all aspects of production Prepare, cook and package food for store delivery. Inspect supplies, equipment, or work areas to ensure conformance to established standards. Determine how food should be presented and create decorative food displays. Report to work at the scheduled time, neatly groomed and in the correct uniform. In addition, other duties maybe required as directed senior management. Human Resources: Hiring, coaching & counseling and conducting performance evaluations of direct reports. Develop, train and mentor direct reports. Act as a resource to them as well as other store employees. Monitor and oversee store hourly employees in all areas of job execution and performance management. Responsible for recommending or conducting disciplinary action, including termination, of culinary when necessary according to HR company standards. Work with Executive Chef to develop and conduct training for store employees; including but not limited to SOP's, sanitation & food handling, menu standards, presentation, cooking techniques, catering cooking and displays, etc. Work with Executive Chef to instill a positive Company Culture, build morale and create an on-going positive work environment utilizing established as well as newly developed initiatives. Financial/ Labor Costs: Accountable for working with Executive Chef in meeting budgets for food, labor, and direct operating expenses as they pertain to the culinary operations. Work with Executive Chef to ensure proper portioning, preparing and serving quantities are accurate in order to maintain food costs. Responsible for creating weekly kitchen labor schedules for commissary staff, meeting labor budgets by utilizing forecasting tools Maintain proper methods for counting and recording period end inventory. Minimum Requirements: 3+ year senior level chef Management experience in high volume, quality oriented kitchen Minimum AOS Culinary School Graduate and/or related training Bi-lingual in Spanish a plus Detail oriented with good organizational skills, performing work accurately and timely Ability to effectively train and develop staff and build team morale Ability to hold others accountable for following standards and procedures Ability to handle multiple tasks at once, working effectively under pressure Ability to troubleshoot and be a problem solve in order to resolve issues Ability to meet budgets including labor, food and applicable direct operating costs Knowledge of Microsoft Word and Excel Must have Serve Safe food handler's certificate Additional Requirements: Ability to perform physical requirements of position including standing for extended periods of time Lifting loads of up to 40 lbs Ability to work a flexible schedule including nights, weekends and holidays Ability to read, write and communicate using English language sufficient to perform job functions, conduct business related mathematics and analyze data as required.

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. As a member of the Packing team, our team members must take pride in having a vast knowledge of all grocery items we carry. They will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player. Responsibilities & Duties: Help department to maximize sales by providing exceptional guest service. Ability to increase sales by suggestively selling products to every guest. Unload products from truck, break down pallets, take in deliveries, and separate product for sales floor, and cooler. Required to ensure all products meet Citarella standards prior to filling displays. Responsible for product rotation, facing, restocking, maintaining display. Adhere to all DOH, DOA and OSHA standards. Handle chemicals (department cleaning and sanitize solution). Follow, maintain and perform safety and sanitation procedures; throughout all shifts. Communicate effectively with peers and management. Always maintain professionalism and treat everyone with respect and courtesy. Must always be guest focus and forward facing. Adhere to all assigned duties by management team. Minimum Requirements Minimum of 6 months to 1 year with packing, guest service, and sales experience. Exceptional guest service, organization, and merchandizing skills. Ability to retain product knowledge. Ability to act with a sense of urgency and remain productive in a fast-paced environment. Must possess problem solving skills. Empowered team player willing to assist fellow associates. Additional Requirements: Report to work at the scheduled time, neatly groomed, and the in the correct uniform The associate is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20-75 pounds. The position requires manual dexterity, visual skills, and the ability to follow written and oral instructions and procedures. Ability to work within temperature-controlled environments. Handling and controlling cleaning supplies. Maintain a clean and safe environment by following Citarella and DOA standards Ability to work a flexible schedule including nights, weekends and holidays. Other duties may be assigned as business needs change. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision / Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. EOE/M/F/V/D

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. As a member of the Produce team, our team members must take pride in having a vast knowledge of our produce items. They will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player. Responsibilities & Duties: Help department to maximize sales by providing exceptional guest service. Ability to increase sales by suggestively selling products to every guest. Unload products from truck, break down pallets, take in deliveries, and separate produce for sales floor, and cooler. Process and/or wraps produce items prior to filling displays. Basic knife skills. Responsible for product rotation, facing, restocking, culling, product displays. Adhere to all DOH, DOA and OSHA standards. Handle chemicals (spectrum veggie wash and sanitize solution). Follow, maintain and perform safety and sanitation procedures; throughout all shifts. Communicate effectively with peers and management. Always maintain professionalism and treat everyone with respect and courtesy. Must always be guest focus and forward facing. Adhere to all assigned duties by management team. Minimum Requirements Minimum of 6 months to 1 year with food handling, guest service and sales experience. Exceptional guest service, organization, and merchandizing skills. Ability to retain product knowledge. Ability to act with a sense of urgency and remain productive in a fast-paced environment. Must possess problem solving skills. Empowered team player willing to assist fellow associates. Additional Requirements: Report to work at the scheduled time, neatly groomed, and the in the correct uniform The associate is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 20-75 pounds. The position requires manual dexterity, visual skills, and the ability to follow written and oral instructions and procedures Ability to work within temperature-controlled environments Handling and controlling cleaning supplies Maintain a clean and safe environment by following Citarella and DOA standards Ability to work a flexible schedule including nights, weekends and holidays Other duties may be assigned as business needs change. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision /Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)

As the Assistant Head Cashier, you are a key player in overseeing and managing all aspects of the cashier department including but not limited to; department profitability, assisting our guests with urgency and leading the team to successfully drive business/sales. Our guest is the heart of our business. As the Assistant Head Cashier you will be responsible for providing every guest with an exceptional shopping experience; listening and responding to their needs and being the subject matter expert of your department. All Assistant Head Cashiers are required to be hospitality driven, positive energy, be dependable, possess basic math skills and excellent communication skills. Responsibilities & Duties: Ensure compliance to company policies and procedures including proper handling of all transactions and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides and any other transactions requiring head cashier/management. Always maintain possession of the register key while on duty. Including throughout the entirety of all transactions that include the use of the key and code authorization. Must take full responsibility, and knowledgeable of all transactions that require key holder involvement including but not limited to voids, refunds of any type, and associate discounts. Observe transactions requiring override in their entirety (including voids, refunds, associate discounts) for accuracy and proper procedure. Protection of company assets. Timely communication to store management of all issues. Be cognizant to all front-end associate discrepancies including frequent/patterned or multiple voids, register discrepancies, cash shortage/overage and communicate to management immediately. Training and supervision of all front-end associates on all front-end policies and procedures. Establish and maintain a professional environment, ensuring the best possible experience for customers and associates. Scheduling to ensure proper coverage at the front end (including proper daily break coverage). Maintain neat, clean, organized, and safe front end area. Returns and credits are handled daily according to company procedures. Duties assigned by Manager on Duty. Support guest engagement programs to meet and exceed the Ultimate Gourmet Experience. Exhibit professionalism when handling all guest relations. Including effective service recovery when needed. Assist in the direction and supervision of all front-end and assigned department activities including but not limited to: monitoring guest traffic, and service level, coordinate and implement front end and service program, ensure cleanliness, overall safety of Front End, monitor inventory, order Front End supplies. Establish and maintain a professional environment, ensuring the best possible experience for guests and associates. Monitor overall department performance. Communicate to management when employment status changes are warranted and/or corrective actions. Drive results through motivation, team building and follow up of staff members. Minimum Requirements: Minimum of 3 years' experience managing a front-end/cashier department in a grocery store environment. Flexibility schedule including nights, weekends and holidays. Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-50 pounds. Ability to work in a temperature-controlled environment. Ability to show initiative, work with limited supervision, and are self-motivated. Ability to hire, train, inspire and develop a team. Team builder and brand ambassador. Excellent interpersonal communication and organizational skills. Proficient computer knowledge and skills; Microsoft Outlook, Word, Excel. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision/ Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene. Citarella, The Ultimate Gourmet Market, is seeking Back of the house (Dishwashers AND/OR Porters) to join our Team! This role is responsible for a variety of tasks including the overall cleanliness and maintenance of the store location, supporting various departments, and providing exceptional customer service to our guests. Role and Responsibilities Perform general cleaning tasks including but not limited to: dispose garbage, sweep, mop, clean and maintain bathrooms etc. Maintain store appearance, cleanliness, and display standards in compliance with Citarella policies and food safety/sanitation handling procedures Load and unload store delivery trucks Assist store teams with inventory maintenance Assist with store merchandising and layout as needed Perform minor repairs and respond to emergency maintenance requests as needed Provide exceptional customer service and fulfill customer requests as needed Other reasonably assigned duties as per business need Requirements Excellent customer service skills and a professional demeanor Ability to work both independently as well as with a team Effective communication and interpersonal skills Excellent attention to detail and organizational skills Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, lifting, carrying, push/pull weight Ability to work in a high-volume, fast paced environment Ability to work a flexible schedule including nights, weekends and holidays At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law. EOE/M/F/V/D

As the Butcher, you will support the Meat team in all daily operations of the department. Responsibilities include inventory control, product knowledge, receiving and quality control, product presentation, and supporting the meat team. Our guest is the heart of our business. As the Butcher, you will be responsible for providing every guest with an exceptional shopping experience, by consistently providing the best quality cuts of meat Citarella has to offer. All Butchers must have vast meat knowledge, hospitality skills, display positive energy, be dependable, possess advanced knife skills and excellent communication skills. Responsibilities & Duties: Model and deliver exceptional guest service and ensure guest needs are met in a timely fashion. Receive merchandise, break down pallets, manage vendor invoices/picklists, ensure product is meets/exceeds Citarella standards. Support department profitability, merchandising, guest service, appearance, and team member supervision. Advanced knife skills. Maintain department inventory levels. Collaborate with buyer to ensure proper product assortment, merchandising, ordering and inventory control. Monitor quality, freshness, and safeguard proper product rotation. Adhere to all DOH, DOA and OSHA standards. Ensure department is cleaned and maintained throughout all shifts (meat display, chicken case, cooler, work areas etc.) Maintain accurate department signage and pricing. Support team members on department opening and closing procedures. Adhere to all assigned duties by management team. Minimum Requirements: Minimum of 2-3 years' experience as a Butcher in a grocery store environment or industry equivalent. Flexibility schedule including nights, weekends and holidays. Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-75 pounds. Vast knowledge of handling perishable items and product rotation. Food safety and sanitation knowledge. Ability to show initiative, work with limited supervision, and are self-motivated. Excellent interpersonal communication and organizational skills. IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision /Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)