This role is focused on the West Coast region. We welcome interest from candidates who reside in or have strong familiarity with this area. There will be no onsite expectation at our Carmel, IN offices.
Primary Responsibilities
The primary role of the Regional Vice President - Client Success and Growth is to drive Sales revenue growth by identifying, developing, and closing new logo acquisition opportunities with respect to the sales of BKR H/LL NextGen with those financial institutions within their assigned territory as well as to retain, deepen, and grow business relationships with existing clients in their assigned territory. The Regional Vice President -Client Success & Growth will own the sales account planning, prospecting and business development process, and will coordinate activities with other Baker Hill teams in a collaborative effort to secure new logo and add on business.
Essential Functions/Job Duties
Focuses on delivering net-new opportunities and selling a wide range of BKR H/LL software solutions and services.
Establishes and maintains professional working relationships throughout prospect organizations with a focus on decision-makers and strategic influencers within a prospective client.
Analyzes win/loss rates and drives recommendations to achieve revenue quotas within their assigned territories.
Responsible for achieving/managing quota based on territory assigned.
An entrepreneurial minded person willing to drive pipeline growth individually, drives results with urgency while remaining a collaborative and supportive team player
Enters all territory activities/pipeline opportunities into Salesforce.
Skills/Qualifications Required
An impeccable reputation for honesty, integrity and for doing the right thing; takes responsibility for actions and outcomes.
A software, systems or managed services sales career spanning a minimum of 5 years sales experience.
Consistently generated $1M+ in new upsell/cross-sell business on an annual basis.
A proven record of accomplishment of developing new business from existing clients and doing what it takes to succeed, the hunger to close the largest deals and an inner drive and true passion for sales.
Strong relationship-based selling skills that focus on bringing innovative solutions to customers that solve their problems.
Demonstrated history for prospecting, forging, and driving strategic relationships.
A client-centric perspective and the ability to lead and inspire an organization toward developing deep and mutually rewarding relationships with customers.
Excellent leadership and communication skills -able to converse with people across different disciplines and functions; write concise; clear reports; and deliver effective presentations.
An overall flexible thought process and approach; someone who is comfortable both driving and working within an environment where change and transformation is being driven both internally and externally to the marketplace.
EDUCATION:
5+ years Relationships/experience selling into the financial services/banking sector; selling to C level executives; relationship & consultative selling
Disclaimer: This job description is intended to outline the general nature and key responsibilities of the role. It is not an exhaustive list of all duties, responsibilities, and skills required. Additional tasks may be assigned as needed.
$59k-89k yearly est. Auto-Apply 60d+ ago
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Client Services Analyst
Baker Hill Solutions 4.1
Baker Hill Solutions job in Carmel, IN
The Client Services Analyst position at Baker Hill Solutions will provide superior software support to our external clients in a high energy, fast paced, and team-oriented environment. An ideal candidate will thrive using their technical and problem-solving skills to work efficiently, accurately and courteously with team members and clients to offer best possible solutions in a timely manner.
Essential Functions/Job Duties
Provide answers and resolves problems for clients via phone, email, or online for Baker Hill software products, including testing, troubleshooting, and implementing necessary configuration changes and updates.
Partners with clients to provide insight, analysis, and solutions to business problems.
Actively collaborates with other team members and develops strong working relationships with clients, service/sales team, and other key stakeholders.
Manage multiple priorities daily from both external and internal clients in a professional and timely manner.
Monitor accuracy and completeness of all assigned tasks.
Facilitate the transfer of technical information to potentially non-technical clients.
Driving client satisfaction by proactively managing, troubleshooting & delivering technical information via phone, online, on‐site. This position requires superior interpersonal communication with clients, technical resources, professional services, sales and management.
Skills/Qualifications:
BS/BA in Information Systems, Programming, and/or Database Analytics required
0-4 years - problem solver with proven experience in data, information systems, client facing roles, with strong communication and support skills.
Superior technical problem identification and resolution skills.
Highly dependable in delivering effective issue resolution and user technical support utilizing various system software and tools.
High-level process knowledge and technical skills relating to software development; networking and database management; database administration; SQL programming; application design and development specification documentation; direct client contact and communication; product sales demonstration; and product requirements documentation.
This person will work to become a product expert across all Baker Hill product lines.
Self-starter and self-directed. This candidate will work collaboratively with other internal and external stakeholders.
Excellent organizational and time management skill and can work with minimal supervision.
Superior oral and written communication skills.
Critical qualities to success in this position includes: self-starter, leader, takes initiative, independent worker, believes in continuous learning; and has special attention to detail.
Completion of SAFe Overview required for foundational understanding of Agile principles; Must be completed within 90 days of employment.
Experience or familiarity with AI tools (e.g., Microsoft Copilot, ChatGPT or similar) is preferred to enhance productivity and efficiency.
Banking industry knowledge preferred.
This position requires regular onsite work at our Carmel, Indiana office. Candidates must be able to commute to and work from this location as part of their role.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities to this position at any time as business needs evolve.
$42k-63k yearly est. Auto-Apply 33d ago
Emerging Middle Market MD - Midwest Growth Leader
BMO 4.7
Indianapolis, IN job
A leading North American bank is seeking a Managing Director, Group Manager in Indianapolis. This role involves driving market share growth in the Midwest and managing critical client relationships, with a focus on exceptional service. The ideal candidate has over 9 years in relationship management, extensive industry knowledge, and a proven track record in revenue generation. The position offers a salary range of $164,400 to $285,600 and opportunities for professional development and growth within the bank.
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$89k-121k yearly est. 1d ago
Process Improvement Associate
Beacon Health System 4.7
Elkhart, IN job
PLEASE READ: This role is NOT REMOTE.
Responsible for managing and facilitating process improvement initiatives that drive measurable outcomes in clinical, operational, business, and regulatory domains. The Leader acts as a strategic partner and change agent at the hospital level, leading through influence, collaboration, and data-driven decision making. This role trains and supports others in process improvement methodologies to build sustainable capability at Elkhart General Hospital while contributing to systemwide projects as directed.
Education and Experience
Bachelor's degree required, Industrial Engineering or similar field preferred.
1 to 3 years of experience in process improvement in a healthcare system; 1 to 3 years of operations experience preferred.
Demonstrated experience using the following: value stream analysis and/or value stream mapping, problem solving methodologies (e.g. A3 thinking, PDSA, DMAIC), control charts, and an understanding of Cp/Cpk.
Licensure/Certification
Lean Six Sigma certification preferred.
Ongoing professional development in process improvement expected (training, workshops, professional associations).
$28k-49k yearly est. 4d ago
AVP of Meetings & Events
Indiana Bankers Association 3.7
Indianapolis, IN job
The Indiana Bankers Association supports Indiana banking through member communications, issues advocacy, professional development, and connecting member banks with quality service providers. Through supporting nearly 115 bank members, IBA helps bolster the economic vibrancy of Indiana, with banks providing essential financial products and services as well as community outreach to the areas they serve. Employment with the IBA allows individuals to make an impact throughout the state while building connections with a multitude of bankers and bank service providers. IBA benefits include a hybrid work schedule, competitive pay, 401(K) program with six percent company match, insurance, annual bonus program, paid time off and more.
General Description
Under the general direction of the Senior Vice President of Professional Development, this position provides managerial oversight for the Association's larger events.
Key Duties and Responsibilities
Has primary focus on the Association's signature events listed below, with oversight from the SVP of Professional Development. Responsibilities will include speaker selection, content development, marketing, sales and logistics.
Will chair various IBA event-related committees including Business Lending, Compliance, Human Resources, Marketing, Retail, Operations & Technology, Financial Management, and Trust.
Will participate in IBA education-related committees including Agriculture and Cyber/Security Committees.
Will provide direction, when appropriate, for Professional Development Coordinators. Will also serve as additional support, when needed, for the various tasks listed in the Professional Development Coordinator's job description that may need completed for the preparation of an educational offering.
Acts as a resource person for other IBA staff members in the area of meeting and event planning and implementation.
Handles member inquiries and provides member outreach.
Some in-state travel may be required.
Performs additional duties, as required or assigned.
Event Listing and Key Responsibilities
Events included, but not limited to, Mega Conference; Annual Convention; Banking on Women; Legislative Day (in conjunction with Government Relations); FLD Day @ Statehouse and FLD Conference (in conjunction with the FLD Coordinator); and the Economic Outlook
The following is a listing of various roles and responsibilities that will be required for the events listed above. Not every event will require every responsibility listed below. This is a general list of roles and responsibilities, and some events may require additional responsibilities depending on the event and circumstance.
Organizing and managing the committees listed above.
Create, distribute, collect and review necessary Requests For Proposal (RFPs).
Determine event date, schedule and track necessary sessions.
Contact and contract necessary event and/or track speakers.
Solicit potential exhibitors and sponsors for tradeshow exhibits and various sponsorship opportunities.
Obtain necessary continuing education credits for the event.
Determine, create and negotiate necessary signage and marketing materials.
Onsite oversight and management of the event completion.
Qualifications/skills requirements
Required knowledge of adult education concepts, meeting planning and administration. Certified Meeting Professional (CMP) designation very beneficial. Strong oral and written communication skills; proven interpersonal competence. Demonstrated ability to handle details expeditiously and work on multiple projects. Relevant college degree and familiarity with adult education concepts essential. Awareness of banker education principles a plus.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent walking, standing, and sitting within the work area.
Driving to/from other locations for business-related purposes.
The ability to lift office supplies/equipment of approximately 50 pounds.
Pay
$75,000.00 - $90,000.00 per year
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule
Monday to Friday
Weekends as needed
Work Location
In person
$75k-90k yearly 2d ago
Fraud Analyst
Horizon Bank 4.5
Michigan City, IN job
A Fraud Analyst will investigate forgery and theft within customers' accounts and transactions on behalf the Bank. Track and monitor all of the Bank's transactions and activity that comes through the customers' accounts. The monitoring includes debit transactions and disputes, check fraud, ACH and wire activity. This position performs various quality control reviews and monitoring pertaining to the overall compliance with all related bank regulations.
Principal Accountabilities
Responsible for researching criminal fraud methods and tools, tracking financial data, creating reports, identifying and investigating possible fraudulent activities, and developing techniques and tools useful in the prevention of fraud. Responsible for adhering to all Bank policies and procedures including to BSA, OFAC, CIP, and related acts, and participation in ongoing related training. Represent the Bank to both internal and external contacts in a courteous, professional manner in face-to-face, written and telephone communications. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through involvement in local organizations and events.
Duties
Process the day to day consumer disputes for unauthorized debit transactions. Process all charge back transactions timely.
Provide back up for legal document processing and BSA transactional monitoring.
Perform customer and transaction analytics to identify potential fraud trends.
Participate in on-going training to stay abreast of new fraud trends, risks and procedures.
Other duties as assigned
Qualifications & Skills
Three years general banking or regulatory agency experience, with an emphasis in compliance and/or operations.
College degree or equivalent banking experience desired. High School diploma or GED is required.
Basic knowledge of Bank administration, lending and operations products and services, related state and federal laws and regulations and other Bank operational policies and procedures.
Ability to proactively identify and assess potential concerns and risk.
Comprehensive understating of general banking compliance regulations and laws.
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
Ability to demonstrate strong interpersonal skills and communicative skills as well as effective written and verbal communication.
Must be highly organized, self-starter and adaptable to change.
Must possess exceptional organization, time management and follow-up skills.
Core Competencies
Problem Solving
Decision Making and Judgment
Written Communication
Analytical Thinking
Risk Assessment
Stress Management
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA)
Physical Demand:
Percentage of Time:
Communicate with regulators, vendors, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
90-100%
Able to grasp, move and sort forms and papers.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone
90-100%
Able to remain stationary at a desk for long periods of time
75-100%
Regularly move about the office to access file cabinets, storage drawers and various office equipment
75-100%
Occasionally position self to reach heights between floor and 6'
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
$69k-88k yearly est. 6d ago
Supervisor - Rehab Services
Beacon Health System 4.7
Bremen, IN job
Seeking Physical Therapist to be responsible for supervising, on a day-to-day basis, assigned therapists (occupational, physical, and speech) and support staff to ensure optimal delivery of patient care, effective management administration and appropriate intra- and inter-departmental relations.
Areas of responsibility include both non-hospital based, and hospital-based rehabilitation services provided, including both outpatient and inpatient care inpatient Swing Bed rehabilitation. Participates with the VP of Operations to develop and implement short- and long-term plans designed to guarantee continued growth and development of the department. Participates with the VP of Operations in developing and preparing the fiscal budget and other projects related to the Rehabilitation Services Department.
Helps develop and implement plans to guarantee growth and development of department by:
Assisting the Vice President to develop and implement short- and long-term goals and objectives designed to guarantee the continued growth and development of the department.
Providing input to the Vice President to develop and recommend the fiscal budget and assisting to administer the budget to meet agreed-upon goals and objectives.
Developing and recommending to the Vice President, policies and procedures pertaining to areas of responsibility.
Developing, monitoring, compiling and reporting to the Vice President statistics and data reflecting productivity, quality improvement, expenses and revenue associated with the operation of assigned areas.
Assuming administrative responsibility of the department in the absence of the Vice President.
Ensuring effective day-to-day operations in areas of responsibility, including coverage and treatment to patients referred to area of responsibility.
Identifying equipment needs and making recommendations for additional equipment.
Ensuring compliance with documentation, and billing guidelines and requirements of third-party payors.
Assisting team, when needed by providing direct patient care.
Supervises Therapists and support staff to ensure optimal delivery of patient care by:
Recruiting, interviewing, hiring, orienting, training, assigning work to, evaluating performance and, when necessary, recommending the discipline or discharge of subordinate team members.
Assisting the staff in the development and implementation of protocols for specialized clinical programs and patient populations, while ensuring that the care provided is of the highest quality.
Interpreting, enforcing and supporting Hospital policies, procedures, protocols.
Completing annual reviews of all associates within designated departments.
Ensures the up-to-date education and growth and development of assigned associates by:
Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff.
Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration.
Ensures the up-to-date education and growth and development of assigned associates by:
Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff.
Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
Communicating formally through discipline, team and program meetings; and informally on a continual basis to ensure that staff is well informed, held accountable for the completion of daily operational, and is afforded ready access to have questions and concerns addressed.
Completing other job-related assignments and special projects as directed.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's, master's, or doctorate degree required for area of clinical practice; an additional credential in business is preferred. Requires license or certification for practice in Indiana. Three to five years of experience in clinical practice, with relevant supervisory/management experience preferred.
$47k-71k yearly est. 3d ago
Business Banker
Horizon Bank 4.5
La Porte, IN job
The business banker is responsible for attracting new business clients to the bank and managing a portfolio of small business clients. This is encompassed by business loans, business deposits, and Treasury Management products/services. Develop new relationships through outside sales activities, prospecting, and community involvement. Perform all work in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs).
Principal Accountabilities
Accountable for net merchant processing income, small business deposit gathering, and small business loan production to meet or exceed budgeted financial results. Support customer service activities, loan processing, collections, risk management and compliance requirements. Provide guidance to avoid bank losses and ensure that established policies and procedures are followed.
Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), quality of documentation, timeliness, and volume of sales and service activity. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events.
Duties
Communicate regularly with Market President; develop and implement strategic initiatives to achieve goals
Monitor sales reports and daily sales activities to identify opportunities for cross-sell and referrals to other business lines; Call on current and potential customers to develop new business and retain or expand existing relationships
Provide management with weekly, monthly and quarterly reports as directed.
Identify quickly any issues requiring a service recovery plan, take a leadership role in providing direction or personally offer corrective action and follow up to ensure customer satisfaction.
Accountable for ensuring periodic testing of controls, documentation and reports are completed and submitted timely.
Accountable for ensuring adherence to established regulations, policies, Standard Operating Procedures (SOPs), and instructions.
Report suspicious transactions or unusual occurrences to supervisor.
Maintain customer confidence and protect bank operations by keeping information private and confidential.
Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks.
Other duties as assigned.
Qualifications & Skills
High School diploma or GED required; Bachelor's degree in finance or business preferred
3+ years' management experience in retail or financial services; banking experience preferred.
3+ years' sales experience. Sales management is a plus.
Exhibit excellent sales skills with a high level of customer service orientation. Display a friendly and personable demeanor and a high degree of integrity.
Experience managing appropriate risk and making sound decisions.
Successful candidates must have strong leadership skills, excellent interpersonal skills, and a demonstrated attention to detail. Experience with complex math functions with capacity to analyze credit and financial information.
Ability to effectively respond to customer needs and willing to solicit feedback to improve service.
Ability to present information with diplomacy and tact.
Strong knowledge of Microsoft Office software applications.
Core Competencies
Adaptability & Flexibility
Decision Making & Judgment
Consultative Sales
Results Focus
Customer Focus
Time Management
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demands:
Percentage of Time:
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
75% - 100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the branch.
75% - 100%
Constantly operate a computer and other office machinery such as calculator, copy machine, printer and telephone
75% - 100%
Regularly move about the branch to access areas such as office space, common areas, and printer/copier
50% - 100%
Able to remain in stationary position
50% - 100%
Able to grasp, move and sort forms and papers.
75% - 100%
Occasionally position self to reach heights between floor and 6'
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
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$42k-67k yearly est. 3d ago
Support Desk Agent
Old National Bank 4.4
Evansville, IN job
Category/Function Call Center Type Regular Full-Time Requisition ID 2025-18246 Workplace Type On Site
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
We are currently seeking a Support Desk Agent that will provide internal client support for inquiries related to Community Banking Operations with a high degree of courtesy, professionalism, timeliness, and accuracy. Support is provided through a variety of mediums such as phone, email, and instant messaging. Problem resolution and identifying opportunities for training development and/or process improvement is key to be successful in this role.
Salary Range
The salary range for this position is $18.25/Hr. - $29.75/Hr.. Final salary will be determined based on factors such as location, experience, skills and qualifications.
Key Accountabilities
Receive and resolve all telephone, email, and instant message inquiries from internal departments with a high degree of professionalism, timeliness, accuracy, and diligence
Serve as subject matter expert for consumer deposit and loan servicing inquiries as well as the systems/applications used to service clients
Track all calls with efficiency and accuracy for reporting purposes and identify opportunities for improvement as applicable
Assist with the design and maintenance of internal departmental procedures and identify opportunities to improve team efficiency and performance
Educate and promote the variety of self-service channels available during client interactions
Assemble facts, gather data, and complete research to make empowered judgments/decisions
Maintain an in-depth knowledge of bank policies, procedures, processes and front-end/back-end systems/applications
Maintain a thorough understanding of, and adherence to all banking compliance rules and regulations
Follow proper escalation process when situations require additional assistance
Embrace ongoing educational opportunities, including changes to policies and procedures
Key Competencies for Position
Compelling Communication - Openly and effectively communicates with others. Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.
Makes Decisions & Solves Problems - Seeks deeper understanding and takes action. Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understand the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences.
Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience. Passionately serves internal clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Personifies ONB Culture - Demonstrates pride in ONB. Consistently demonstrates Old National's culture and values in daily interactions. Models our values - how we show up in the workplace. Places the organization's goals before individual or team goals. Demonstrates the desire to be part of something beyond themselves by investing time, heart, and expertise to help clients and communities thrive.
Qualifications and Education Requirements
High School diploma or equivalent work experience
2 years or more experience in Community Banking preferred, including a minimum of one year of new account opening experience and one year of teller transaction processing
1+ year(s) of experience in Deposit Operations, Loan Operations, or Client Care preferred
Working knowledge of all aspects of Community Banking including products, policies, procedures, operations, and systems/applications
Must demonstrate an elevated level of patience, ability to work through complex issues, and maintain a professional demeanor in stressful situations
Ability to work independently as well as part of a cohesive team
Effectively prioritize, handle and complete multiple time sensitive tasks throughout the workday
Ability to work varied hours/days, including Saturday and accommodate occasional overtime should the business need arise
Demonstrate exceptional oral and written communication skills with every client interaction
Must possess working knowledge of Microsoft Office365 Suite of products, including, but not limited to Word, Excel, and SharePoint
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
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$18.3 hourly 3d ago
System Director of Process Improvement
Beacon Health System 4.7
South Bend, IN job
The System Director of Process Improvement reports to the VP Process Improvement. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large-scale, cross-functional strategic initiatives to improve operational, clinical, and business outcomes.
Directs the utilization of Lean/Six Sigma methodologies to address operational, business, and clinical effectiveness, reduce process variation, and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track, and maintain the impact of process improvement solutions.
MISSION, VALUES, and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Responsibilities
Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business, and clinical excellence strategy by:
Partnering with key stakeholders to identify, select, and prioritize opportunities for reducing inefficiencies, streamlining processes, and building standardization. Manages the scope of projects to assure connection with clinical strategies and speed of change.
Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement.
Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities.
Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes.
Supporting leadership throughout the enterprise in promoting Lean/Six Sigma philosophy through training, coaching, and utilization of industry best practices.
Build systems of accountability to sustain results from improvement initiatives.
Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by:
Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics that are critical to the success of each key initiative.
Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective, sustainable solutions.
Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units.
Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by:
Acting as a resource to other leaders and associates to address day-to-day issues relating to safety, quality, and operational outcomes, value maximization, waste reduction, and associate/physician engagement.
Participating in Beacon committees as designated.
Completing other job-related assignments and special projects as directed.
Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise.
Pursuing innovative approaches to organizational process improvement, including AI, automation of dashboard reporting, and other future technologies.
Leadership Competencies
Drives Results - Consistently achieving results, even under tough circumstances.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department-specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout the fiscal year.
Maintains license/certification in good standing throughout the fiscal year.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process, and compliance.
Complies with established organization and department policies.
Available to work overtime when required.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor's degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large-scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques.
Knowledge & Skills
Proven track record of successfully delivering and sustaining performance-related results through the application of process improvement methodologies and effective change management.
Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise.
Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies.
Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics.
Experience in training and coaching cross-functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations.
Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required.
Strong facilitator with excellent organizational and interpersonal skills.
Demonstrates well-developed communication skills (both verbal and written).
Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross-functional team success.
Requires the ability to prioritize and to handle a multitude of assignments at one time.
Working Conditions
Works in an office environment. This is not a remote position.
May be required to travel to off-site locations.
Physical Demands
Requires the physical ability and stamina to perform the essential duties of the position.
$111k-151k yearly est. 4d ago
Copywriter Intern
Ruoff Mortgage 4.0
Fort Wayne, IN job
Internship Description
Ruoff Mortgage is looking for a Copywriter Intern for Summer 2026. Our internship program runs from Wednesday, May 20th - Friday, August 7th. This role supports the Marketing team by creating and refining written content across campaigns, digital platforms, internal resources, and customer-facing communications. Working under the guidance of a copywriting mentor, the intern assists with brainstorming campaign concepts, editing copy from the Design team, and writing new content to support business needs. This role also contributes to maintaining website quality by auditing pages for clarity, tone, and accuracy. The intern will collaborate with IT to update help manuals and write copy that explains new software features, as well as draft blogs and posts for external channels.
Essential Responsibilities
Brainstorm and develop copy concepts for marketing campaigns to support brand messaging and promotional initiatives.
Review, edit, and proofread copy on design assets to ensure accuracy, clarity, and consistency with brand standards (essential for compliance and clear communication).
Write new copy for design requests, including materials needed by Loan Officers, to support marketing and customer outreach.
Audit website content for grammar, spelling, tone, and completeness to maintain accessibility and user understanding.
Collaborate with IT and a mentor to draft help manual content explaining new features in company apps and software, ensuring information is clear and usable for both internal employees and external clients (critical for product understanding and user assistance).
Write and draft blog articles for The Porch, as well as Google Business Profile posts, social media content, and email messaging to assist Loan Officers' marketing efforts.
Assist with other writing, editing, or content-related tasks as assigned.
Knowledge, Skills and Abilities
Strong writing, editing, grammar, and proofreading skills.
Ability to adapt tone and style for different audiences and platforms.
Creative thinking and idea generation for campaigns and content pieces.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple assignments, prioritize deadlines, and work both independently and collaboratively.
Familiarity with digital content practices, including SEO basics, is helpful but not required.
Solid communication and interpersonal skills for working with cross-functional teams.
Requirements
Experience and Training
Currently pursuing coursework in Marketing, Communications, English, Journalism, or a related field.
Experience writing for class projects, student media, blogs, or previous internships is a plus but not required.
Basic understanding of marketing principles or digital content creation is beneficial.
Curiosity, willingness to learn, reliability, and a proactive attitude toward receiving and applying feedback.
Strong organizational habits and professionalism in meeting deadlines and managing requests.
Physical Demands and Work Environment
Physical Demands:
While performing the duties of this job, the employee is occasionally required to walk; sit; reach with hands and arms; stoop; talk and hear.
Specific vision abilities required by the job include close and distance vision, peripheral vision and the ability to adjust focus.
Occasionally lift, carry and/or move up to 25 pounds.
Work Environment:
Professional atmosphere in an open work environment
Routinely uses office equipment such as computers, phones, photocopiers, filing cabinet and fax machine.
Ruoff Mortgage Internship Program Details
The Ruoff Mortgage Internship Program is designed to be engaging, hands-on, and rewarding. Throughout the summer, interns connect with leaders and peers through interactive Lunch & Learns, where they explore Mortgage 101, credit basics, department spotlights, and professional skills, plus weekly meetings focused on career readiness, leadership, and collaboration. Along the way, interns enjoy networking opportunities, community volunteer events, team outings, and wrap up the summer by showcasing their work in a group project presentation, making it a memorable and meaningful experience from start to finish!
Ruoff Mortgage is an equal opportunity employer. Ideal candidates must be enrolled in an Indiana college or university, legally authorized to work in the U.S., and able to work in person at Ruoff Mortgage Corporate Headquarters in Fort Wayne, Indiana. Employment is subject to background and reference checks. While we thank all applicants for their interest, only those selected for interviews will be contacted.
$29k-37k yearly est. 32d ago
Loan Operations Clerk
Horizon Bank 4.5
Michigan City, IN job
Responsible for daily tracking of consumer and mortgage insurance, input of loans, loan verification and loan check-ins, in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs). Work within a team to ensure loans progress through the pipeline efficiently and effectively.
Principal Accountabilities
Provide support for sales, consumer loan and mortgage department personnel as needed. Meet or exceed the stated Service Guarantee commitments. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), as well as quality of documentation, timeliness and volume of loans closed. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events.
Duties
Sort and distribute incoming insurance mail and track all non-escrowed mortgage-secured loans over $100K and forward to vendor.
Handle daily mortgage insurance mail and review the mortgage insurance cancellations and reinstatements. Forward cancellations to our vendor for mortgage secured loans so that letters are sent. Process monthly PMI disbursements to meet the due dates.
Process incoming daily contracts within 24 hours of receipt
Review files for missing items and notify dealer of any missing items
Monitor the Credit Admin InBox and process all requests prior to 4:00 pm on same day
Cash incoming indirect contracts accurately
Check in all loan packets received from sales offices and track outstanding packets to ensure receipt of the final signed documents.
Book consumer, indirect, mortgage and commercial loans and board onto the FISERV Signature Core Banking System.
Ensure all outstanding billings, such as appraisal, recording, or title fees, have been received and processed by Credit Admin
Review daily and monthly tickler reports and ensure that the ticklers are being reviewed and cleared.
Review and update the daily new loan report for mortgage verification and review the Loan Coupon journal daily for any coupon book order errors
Perform loans verification on mortgage, consumer, and commercial loans and prepare documents for CBS input and imaging
Communicate with Loan Officer and title companies when loans are ready to schedule closing appointments
Conduct final loan quality credit checks
Prepare disbursement checks and arrange wire transfers
Perform post-closing verifications
Accurately and promptly prepare payoff letters, as well as release of mortgages or other collateral
Review draw requests on commercial lines of credit and construction loans to ensure funds are disbursed within the guidelines of the loan approval. Re-verify loan criteria as needed.
Review paid loans prior to releasing collateral.
Maintain file coverage for team members out of office, provide back up support for consumer declines, credit score disclosure letters, scanning files into Metavante imaging system.
Process all insurance premium disbursements as scheduled. Contact insurance companies for missing bills.
Assist with maintenance items such as automatic transfers, due date changes and payment amount changes as well as HELOC check order requests
Ensure all auto debits and/or HELOC orders are completed timely
Complete Indirect Audits and ensure required lien documentation and cip verification is in file
Process ATM/ACH/return checks
Verify and balance ACH worksheet and resolve discrepancies daily
Balance workstation and resolve discrepancies daily
Report suspicious transactions or unusual occurrences to supervisor.
Conduct and document periodic risk reviews and run reports as needed
Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions.
Maintain customer confidence and protect bank operations by keeping information private and confidential.
Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks
Other duties as assigned
Qualifications & Skills
High school diploma or equivalent with a minimum of 2 years' experience processing mortgage, consumer, commercial and/or small business loans. College degree in business, finance or related field of study preferred.
Knowledge of agency guidelines and industry standards as they relate to mortgage, consumer, commercial and/or small business
Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers.
Accuracy and ability to prioritize daily goals.
Ability to follow detailed instructions and a wide range of procedures requiring sound judgement.
Ability to perform complex mathematical computations using various business machines and/or computers.
Must have proficient typing and computer skills.
Core Competencies
Attention to Detail
Conflict Management
Time Management
Results Focused
Regulatory Compliance
Relationship Building
Physical Requirements
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA).
Physical Demands:
Percentage of Time:
Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others.
90-100%
Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility.
90-100%
Able to grasp, move and sort forms and papers.
90-100%
Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone
90-100%
Able to remain stationary at a desk for long periods of time
75-100%
Regularly move about the office to access file cabinets, storage drawers and various office equipment
75-100%
Occasionally position self to reach heights between floor and 6'
Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer.
#LI-DNI
$31k-35k yearly est. 6d ago
Business Banking Rel Mgr III
Old National Bank 4.4
Indianapolis, IN job
Category/Function Lending/Commercial/Consumer/Credit Type Regular Full-Time Requisition ID 2025-17608 Workplace Type On Site
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Old National Bank is currently looking to fill the position of Business Banking Manager. The Business Banking Relationship Manager is responsible for generating new loan and deposit business, according to assigned sales goals, by initiating and developing relationships with businesses, industries, developers and consumers. The Business Banking Relationship Manager maintains acceptable credit quality and appropriate loan pricing. Individual portfolio management and client relationship expansion, including partner referrals, are critical for success in this position.
Salary Range
The salary range for this position is $62,300 - $199,000 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Key Accountabilities
Achieve Sales Targets
Works to achieve assigned personal sales goals through proactive activities and behaviors that lead to results.
Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships.
Uses a consultative selling approach to understand client needs and opportunities, including conducting pre-call planning, establishing rapport, interviewing for needs and opportunities, explaining features and benefits, overcoming objections and closing the sale.
Leverages centers of influence to build a network and create a pipeline of business.
Loan Originations
Ensures loan requests meet the requisite level as set forth under current loan standards by evaluating loan requests for proper purpose, structure and pricing.
Partners with support staff to ensure the loan origination process meets bank and client expectations.
Seeks guidance and insight from other lenders and Executives to deliver the best possible loan terms for the bank and client.
Portfolio Management
Manages a portfolio of customers satisfactorily, ensuring the relationships are maintained in a professional manner and monitoring of the portfolio meets current loan standards.
Strives to meet or exceed average portfolio target by strengthening existing client relationships and fostering new relationships.
Manages delinquencies and portfolio to ensure that classified credits are recognized timely and referred promptly to Special Assets.
Key Competencies for Position
Strategy in Action - Build your strategic mindset capability.
Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal.
Actively seeks to understand factors and trends that may influence role.
Anticipates risk and develop contingency plans to manage risks.
Identifies opportunities for improvement and seeks insights from other sources to generate potential solutions.
Aligns activities to meet individual, team and organizational goals.
Compelling Communication - Openly and effectively communicates with others.
Effectively and transparently shares information and ideas with others.
Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain.
Unites others towards common goal.
Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.
Makes Decisions & Solves Problems - Seeks deeper understanding and takes action.
Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency.
Collaborates and seeks to understands the root causes of problems.
Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.
Takes action that is consistent with available facts, constraints and probable consequences.
Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience.
Passionately serves internal/external clients with excellence.
Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team.
Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
Qualifications and Education Requirements
Bachelor's degree and/or H.S. Diploma/GED with equivalent work experience.
Minimum 5 years relevant commercial banking experience.
Ability to orchestrate organizational resources by identifying key players, communicating relevant information, and building collaborative client-focused relationships.
Possesses a thorough knowledge of Loan Standards, Loan Review Administration and Banking/OCC Procedures.
Very high level of written and verbal communication skills.
Must have a proven track record of successful sales performance with strong business development skills.
Very high level of sales, negotiation and financial analysis skills.
Key Measures of Success/Key Deliverables
Achieve personal goals for new loan/deposit production and average portfolio target.
Achieve personal goals for new fee production and average loan delinquency.
Relationship
Manager roles may vary between RM II, RM III, and RM IV - this position may be filled at a different level depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to:
Depth and breadth of prior and/or related commercial lending, business development, commercial credit and portfolio management in Business Banking or middle market experience
Number of consistent years with success and track record as a Relationship Manager (or similar role) at the Bank or at another financial institution
Demonstrated and proven ability to work through complex credits and/or other unique situations
Well connected, known in market/region/industry, and influential in acquiring, deepening, and maintaining profitable client relationships through sales, prospecting and enhancing existing relationships
Prior experience formally or informally coaching and mentoring peers while utilizing leadership skills
Agile and prior proficiency to adapt if/when changes in sales practices and broader market and industry conditions are needed
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
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$60k-73k yearly est. 3d ago
2027 Commercial & Specialized Industries Summer Analyst Program
Jpmorgan Chase & Co 4.8
Indianapolis, IN job
JobID: 210693574 JobSchedule: Full time JobShift: Base Pay/Salary: Boston,MA $38.46-$38.46; Irvine,CA $38.46-$38.46; Denver,CO $38.46-$38.46; Washington,DC $38.46-$38.46; Seattle,WA $38.46-$38.46; San Francisco,CA $38.46-$38.46; New York,NY $38.46-$38.46; Chicago,IL $38.46-$38.46; Los Angeles,CA $38.46-$38.46
Join JPMorganChase's Commercial & Specialized Industries (C&SI) group, serving diverse entities with revenues from $20 million to $2 billion. This role offers direct client work in banking, treasury, and credit, alongside strategic projects to enhance your skills. Benefit from comprehensive training, mentorship, and engagement with senior leaders to kickstart your financial services career, with options for a diversified experience or a focused track in Capital & Advisory Solutions in major cities like Chicago, Houston, and New York. Analysts will gain expertise in financial modeling, credit analysis, and client interactions within a collaborative team environment.
How we're organized:
As a Summer Analyst within the Commercial & Specialized Industries team, you will hone your skills in financial modeling, credit analysis, and client engagement in a collaborative environment. You have the option to choose between two program tracks:
* A diversified experience across various teams and functions, where you will work with regional groups and industry segments such as Agribusiness, Life Sciences, and Technology.
* A focused program in Capital & Advisory Solutions, offering exposure to Asset Based Lending, Mid-Cap Financial Sponsors Group, and Syndicated Finance teams, where you will engage in complex financing and analytics. You will prepare client-facing materials, including pitchbooks and marketing decks, and participate in the origination, structuring, and marketing of loan syndication.
Syndicated Finance Group Locations: Chicago, Houston
Syndicated Finance Group Analysts support the origination, structuring, pricing, negotiation, and distribution of loan syndications for Middle Market and Commercial Real Estate clients in North America by collaborating on debt transactions-including financial modeling, cash flow analysis, term sheet development, credit and capital market presentations-preparing offering and marketing materials for investors, and working with credit professionals on transaction legal documentation.
Asset Based Lending Locations: New York, Chicago, Los Angeles, Irvine, Atlanta, Dallas
As an Analyst in the ABL group, you will learn credit analysis fundamentals and work with experienced teams on structuring and managing financing solutions, gaining exposure to industry-leading credit, origination, and syndication teams that cover a broad spectrum of industries, contribute to the Commercial Bank's loan portfolio with approximately $44 billion of credit exposure and over 1,000 clients, receive training in lending based on both collateral value and cash flows, and ultimately develop into a specialist with broad credit skills and industry experience.
Financial Sponsors Group Locations: New York, Chicago, Los Angeles
FSG Analysts develop deal-related and client-facing materials-including pitchbooks and marketing decks-conduct financial analysis in partnership with Credit, Commercial Banking, and Investment Banking teams, participate in client calls for both relationship management and deal execution, and collaborate with C&SI Bankers, Credit Officers, and Product Partners to deliver financing solutions and strategic advisory across Commercial and Investment Banking divisions.
In all tracks, Summer Analysts supporting our regional groups will work with C&SI Bankers, Credit Officers, Treasury Officers and Product Partners who cover a variety of industries to provide a range of financing solutions and strategic advisory.
Job Responsibilities:
Our Summer Analyst Program will provide you with an introduction to client management, credit structuring, and cash management allowing you to develop the necessary skillset to become a successful Full-Time Analyst. The 9-week program will begin with a week of orientation and training, giving you foundational business knowledge you'll build upon throughout the summer.
You will also have the opportunity to hear from and network with senior leaders and spend time with peers from programs across the bank at philanthropic and group events.
Upon successful completion of the internship program, you may receive an offer of full-time employment in our 2.5 year, full-time C&SI Analyst Program.
You'll make an impact by:
* Working on financial models to support financing transactions
* Preparing marketing materials for use in client meetings (covering topics such as financing alternatives, working capital optimization, and industry analysis)
* Learning how to identify treasury product solutions to benefit clients' long-term planning
* Collaborate with deal teams regarding business development strategy, including the identification of potential prospects
* Developing an understanding of the full breadth of J.P. Morgan products and service offerings
* Conducting client and prospect research to support business development efforts
Locations we hire for C&SI - Diversified Track:
* Atlanta
* Austin
* Birmingham (Detroit Metro Area)
* Boston
* Charlotte
* Chicago
* Dallas
* Denver
* Houston
* Indianapolis
* Irvine
* Los Angeles
* Miami
* Nashville
* New York City
* Philadelphia
* Phoenix
* San Francisco
* Seattle
* Washington D.C.
Locations we hire for C&SI - Capital & Advisory Solutions Track:
* Atlanta
* Chicago
* Dallas
* Houston
* Los Angeles
* New York City
Who We Are Seeking:
We are looking for individuals who have an interest in corporate banking and enjoy working with people, building relationships, and providing best-in-class customer experience.
Required qualifications, capabilities and skills:
* Exceptional verbal and written communication skills
* Excellent problem solving and critical thinking skills
* Strong attention to detail
* Ability to thrive in a fast-paced, collaborative work environment
* Pursing a bachelor's degree with an expected graduation date between December 2027 and June 2028
* Candidates must be authorized to work permanently in the U.S.
Preferred Qualifications:
* Coursework in business, finance, or accounting a plus
* Minimum cumulative GPA of 3.2 on a 4.0 scale is preferred
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
To be eligible for this program, you must be authorized to work in the U.S. We do not offer any type of employment-based immigration sponsorship for this program. Likewise, JPMorganChase, will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT.)
Please note that your performance in this program will be evaluated for the purpose of assessing a permanent full time offer post-graduation, a role that is likewise ineligible for employment-based immigration sponsorship.
Our Mission:
At JPMorganChase, we're creating positive change for the diverse clients, customers, and communities we serve. We do this by championing your innovative ideas through a supportive and inclusive culture that helps you every step of the way as you build your career. If you're passionate, curious, and ready to make an impact, we're looking for you.
About The Process:
To be considered, you must complete the following steps:
* Complete this application including selection of city preference.
* Your city preference should align with your current internship location.
About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorganChase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team:
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Commercial & Specialized Industries (C&SI) teams provide credit, cash management, capital markets and corporate finance advisory solutions to corporations, municipalities and nonprofits. Core Banking teams generally focus on clients with annual revenues of $20 million to $2 billion. The local delivery model, coupled with the firm's global resources, offers clients customized, comprehensive solutions and personalized service by building long-term relationships.
$60k-82k yearly est. Auto-Apply 12d ago
Associate Director -CSR
Standard Chartered 4.8
Indiana job
Apply now Work Type: Office Working Employment Type: Permanent Job Description: Programme Management & Delivery To support NGO partners, for 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required.
Summary of key functions:
* Project Assurance and Oversight:
* Communication & Documentation
* Programme Development Services
* Support in Portfolio Governance
* Regulatory and business conduct
Project Assurance and Oversight
* Ensure 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required.
* Ensure organizational set-up and project management systems are fully functional and create an enabling environment for successful execution of the project by the implementation partners.
* Support the implementing partners in preparation of the annual work plans and result framework as endorsed by the management.
* Design, develop and implement a comprehensive M&E framework for SCBs CSR activities.
* Ensure timely submission of monthly, quarterly and half yearly progress reports by the development partners. Conduct monthly, quarterly and half yearly progress evaluations and reviews for keeping the internal management abreast of the project/portfolio progress.
* Conduct periodic monitoring, reviews, and evaluation to measure the impact of the projects. Continuous monitoring and analysis of the programme environment, timely readjustment of programme.
* Ensure that lessons learnt feed into the analytical and project work (i.e. results used to make decisions).
* Conduct accompanied visits with implementing partner to the project location to review the progress and to provide handholding support.
* Monitor the quality and efficacy of the project interventions - to achieve the target indicators in a cost effective, timely and sustainable manner.
* Manage the monitoring and evaluation of the Seeing is Believing (SIB), Futuremakers & WASHE portfolio with the external M&E partner.
Key Responsibilities
Documentation & Communication
* Develop internal communications to promote the bank sustainability investment among employees in association with the implementing partners.
* Manage the social media and external communications of the Sustainability portfolio with internal communication team & implementing partners.
* Manage and enhance the Sustainability Bridge page & share case studies.
* Prepare sustainability progress report, briefs, and supervision notes as and when required for the group's senior management and for the CSR committee.
* Provide technical advice and direction in strengthening bank sustainability communication for internal and external stakeholders.
* Develop a plan for the development and dissemination of lessons learnt.
* Conduct regular supervisory/technical assistance visits to the field.
* Coordinate with the M&E Coordinator of partner NGOs for portfolio specific reports, and data for documenting success stories.
Governance and funding
* Develop partner contracts and support in due diligence of the partners to ensure compliance with the Bank's Donation Policy.
* To ensure necessary documentation for payments, utilisation and settlement of projects and regulatory reporting is done in a timely manner
* Support in timely processing of payments to NGO partners and preparing portfolio payment packs as per disbursement timeline.
* Identify and assess sources of regulatory risks related to 2% portfolio.
* Be updated of the changes in the 2% guidelines and ensure that the portfolio remains in sync to the changes.
* Support in reporting of the overall 2% portfolio for the CSR Committee.
Programme Development Services
* Onboard of new sustainability programme partners
* Provide oversight to ensure that the activities being undertaken are in congruence with the project goal and the overall goal of the portfolio.
* Provide feedback to the implementing partner on program activities such as adopt innovative & problem-solving ways of project management, enhancing project future sustainability and convergence with government schemes under the thematic areas.
* Analyze impact assessment reports prepared by independent third-parties, and review the alignment of outcomes in line with those anticipated at the time of engaging in the projects.
* Explore thought leadership around the future of SiB, Futuremakers & WASHE.
Regulatory & Business Conduct
* Display exemplary conduct and live by the Group's Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
* Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters
Regulatory & Business Conduct
* Display exemplary conduct and live by the Group's Values and Code of Conduct.
* Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
* Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
* CEO India
* Global Head of Community Impact
* Head CABM India & SA
* Head of Sustainability India & GBS
Skills and Experience
* Knowledge of the development sector
* Core themes - water sanitation, employability
* Project Management skills
Qualifications
* Minimum 8- 10 years' experience in managing projects in CSR/ philanthropic & grant making organisations / international development agencies/ large-scale NGOs.
* Relevant experience/knowledge in India in the areas of healthcare (blindness), livelihoods (employment/ self-employment), water and environment initiatives .
* High degree of proficiency in data analytics, reporting, planning & presentation tools.
* Highly proficient in Microsoft tools such as Outlook, Word, Excel, and PowerPoint.
* Ability to conduct research and analysis and deploy monitoring & evaluation frameworks.
* Excellent attention to detail and ability to prioritise efficiently.
* Excellent writing, communication, and project management skills.
* Collaborative, self- motivated and ability to work both in a team as well as independently.
* Flexible to travel extensively to project sites to monitor progress of grant programs.
* Capacity to manage multiple tasks, prioritise effectively, and coordinate activities with various stakeholders.
* Knowledge of the rules and regulations governing CSR and industry best practices
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
* Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
* Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
* Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
* Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
* Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
* Flexible working options based around home and office locations, with flexible working patterns.
* Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
* A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
* Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Apply now
Information at a Glance
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$28k-37k yearly est. 5d ago
Controllers Inventory Analyst
3M Companies 4.6
Indiana job
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
Job Description:
Position Summary
The Inventory Accounting Analyst will support U.S. inventory accounting activities within the PeopleSoft system as part of the Controllers COGS Center of Excellence. This full-time, role ensures the integrity of inventory-related accounts through reconciliations, reporting, data validation, and other accounting support tasks in alignment with 3M's accounting policies and controls.
The position plays an important role in maintaining high-quality financial information and supporting 3M's month-end close and audit requirements. It requires strong analytical skills, attention to detail, and a collaborative approach to working with accounting, operations, and global finance teams.
Key Responsibilities
* Perform monthly inventory account reconciliations within the PeopleSoft system.
* Investigate GRIR account differences to ensure proper clearing and accurate inventory accounting, including adding and maintaining freight and duty rates as part of regular review activities.
* Prepare journal entries and maintain supporting documentation for inventory-related adjustments.
* Generate recurring reports to provide visibility into account balances and reconciliation metrics.
* Assist with intercompany inventory activities by responding to requestor questions, resolving buyer-related issues, and helping ensure accurate costs are reflected for intercompany purchases.
* Assist with intercompany inventory activities by addressing buyer-related issues, coordinating with global partners, and ensuring accurate transfer pricing and inventory transaction alignment.
* Maintain compliance with internal accounting policies, controls, and SOX documentation standards.
* Perform security setups for inventory accounting systems and reporting tools, ensuring appropriate access and user distribution.
* Send, monitor, and follow up on key inventory accounting data and reports, including SOX-related information, to ensure timely and accurate distribution and completion.
* Perform other miscellaneous inventory accounting tasks as assigned to support month-end close and process improvement initiatives.
* Identify and support opportunities to enhance efficiency through automation and continuous improvement.
Qualifications
* Bachelor's degree in Accounting, Finance, or a related field required.
* 4-7 years of accounting or reconciliation experience; exposure to PeopleSoft or other ERP systems preferred.
* Strong Excel and data analysis skills.
* Highly detail-oriented, organized, and able to meet deadlines.
* Team-oriented with effective communication skills and a willingness to learn.
Performance Expectations
* Deliver accurate and timely reconciliations each month.
* Maintain compliance with U.S. GAAP and internal control requirements.
* Collaborate effectively across teams and demonstrate initiative in continuous improvement efforts.
Growth and Development Opportunity
This position offers exposure to key financial processes within 3M's Controllers Center of Excellence and provides a foundational understanding of inventory accounting in a global organization. Successful performance in this role can lead to opportunities for growth within accounting, reporting, and financial operations teams, as well as expanded involvement in system automation and process enhancement initiatives.
Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
$36k-48k yearly est. Auto-Apply 21d ago
Market Area Manager - Fort Wayne, IN
Credit Acceptance 4.5
Fort Wayne, IN job
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work!
Outside Sales- Market Area Manager | Dealer Relationships
About this Position:
Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required.
Credit Acceptance offers our team members in the sales department:
Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market
Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance
Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more
Progressive career opportunities as demonstrated by our record of promoting internally
Flexibility to set your own schedule and manage your own territory, ideal for self-starters
A dedicated support system including structured and continued training
Work-life balance with generous PTO beginning on day 1
Who We Are Looking For:
We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits:
Motivation to succeed and achieve goals
Drive to continuously improve oneself and their customers
Demonstrated sales successes with an established track record of achievement and progression
Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset
From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds:
Account Managers
Account Executives
District Sales & Sales Managers
Field Sales & Territory Managers
Area Managers
Business Development
Business Managers
Finance & Insurance (F&I) Managers
Responsibilities:
As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include:
Prospecting automotive dealerships to enhance business development outcomes
Account management & client services to build a strategic and consultative relationship with customers
Running a territory with entrepreneurial drive and dedication similar to a small business owner
Qualifications:
Minimum travel of 80% in the market
Proven track record of success in a competitive sales environment
Bachelor's degree or equivalent work experience
A valid driver's license, insurance and registration
Occasional overnight travel, less than 10%
Preferred:
Knowledge or experience in auto finance or retail operations of automobile dealerships
Existing relationships with dealers in the defined territory
Targeted Compensation: $111,450 + Monthly Uncapped Commission
INDSAMP
#Zip
#LI-Remote
Benefits
Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work
Our Company Values:
To be successful in this role, Team Members need to be:
Positive by maintaining resiliency and focusing on solutions
Respectful by collaborating and actively listening
Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
Direct by effectively communicating and conveying courage
Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
Remain compliant with our policies processes and legal guidelines
All other duties as assigned
Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic.
California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
$27k-35k yearly est. 3d ago
Software Development Intern
Ruoff Mortgage 4.0
Fort Wayne, IN job
Internship Description
Ruoff Mortgage is looking for a Software Development Intern. Our internship program runs from Wednesday, May 20th - Friday, August 7th. This position will assist the web development team in the Information Technology Department with various tasks for the company wide Ruoff team.
Responsibilities
Develop reliable API's (Application Program Interface) using Microsoft .NET C#
Develop Stored Procedures using Microsoft SQL Server Management Studio
Work on an Agile team with Project Managers, Software Engineers and Designers to ensure each project meets the requirements and goals
Identify, troubleshoot and document issues, improvements and new features
Deploy and support core system products while providing a best-in-class customer experience. This may include after-hours support if issues arise because of the deployment.
Requirements
Knowledge, Skills and Abilities
Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Software Development, or a related field.
Familiarity with Microsoft Visual Studio and experience developing applications using .NET and C#.
Basic knowledge of Structured Query Language (SQL) for database interactions.
Strong problem-solving abilities, with skills in troubleshooting and debugging code.
Effective time management, planning, and prioritization skills to handle multiple tasks efficiently.
High attention to detail with a focus on accuracy and quality in work.
Strong written communication skills, including grammar, editing, and documentation.
Professional demeanor with the ability to collaborate effectively in a team environment.
Enthusiastic and open to learning, with a growth mindset and willingness to learn from feedback and mistakes.
Physical Demands and Work Environment
Physical Demands:
While performing the duties of this job, the employee is occasionally required to walk; sit; reach with hands and arms; stoop; talk and hear.
Specific vision abilities required by the job include close and distance vision, peripheral vision and the ability to adjust focus.
Occasionally lift, carry and/or move up to 25 pounds.
Work Environment:
Professional atmosphere in both an open work environment
Routinely uses office equipment such as computers, phones, photocopiers, filing cabinet and fax machine.
Ruoff Mortgage Internship Program Details
The Ruoff Mortgage Internship Program is designed to be engaging, hands-on, and rewarding. Throughout the summer, interns connect with leaders and peers through interactive Lunch & Learns, where they explore Mortgage 101, credit basics, department spotlights, and professional skills, plus weekly meetings focused on career readiness, leadership, and collaboration. Along the way, interns enjoy networking opportunities, community volunteer events, team outings, and wrap up the summer by showcasing their work in a group project presentation, making it a memorable and meaningful experience from start to finish!
$30k-36k yearly est. 17d ago
Market Relationship Banker
Old National Bank 4.4
Huntingburg, IN job
Category/Function Retail Banking Center Type Regular Full-Time Requisition ID 2025-18365 Workplace Type On Site
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
Old National Bank is seeking a Market Relationship Banker to join our Community Banking Team. This position is unique; it will allow you to work at several different branches, giving you the opportunity to know the personalities at each location. The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations.
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities
Develop and grow client and prospective client relationships
Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives.
Cross sells products and services and refers to business product partners to ensure client needs are met.
Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.)
Achieve Sales and Service Targets
Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls.
Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs.
Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance.
Operations Oversight
Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience.
Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements.
Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics.
Key Competencies for Position
Culture Leadership:
Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences.
Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals.
Execution Leadership:
Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets.
Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement.
Client Leadership:
Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting.
Key Measures of Success/Key Deliverables
Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc.
Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment.
Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts.
Position Levels
There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market.
Relationship Banker
Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training.
Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles.
Qualifications and Education Requirements
High School diploma or GED Equivalent
Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus)
Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered.
Relationship Banker II
Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered.
Demonstrates consultative sales skills and strong service levels to build and deepen client relationships.
Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles.
May manage an assigned client portfolio to handle all consumer banking relationship needs.
Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations.
Completes Relationship Banker Development Program to demonstrate advanced proficiency in role.
Qualifications and Education Requirements
High School diploma or GED Equivalent
Minimum one year relationship-based client consultation and/or consultative sales experience
Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending
Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register.
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
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$17 hourly 3d ago
Branch Collections Specialist
Onemain Financial 3.9
Evansville, IN job
At OneMain, the Branch Collections Specialist contacts customers to help them succeed in resolving their financial obligations by arranging for repayment or settlement of account balances. Branch Collections Specialists focus on our existing customers who have long-term relationships with OneMain.
In the role
Responsible for high volume collections activities to achieve delinquency goals for an assigned branch
Work with customers in a consultative manner, negotiating (including renewing the loan) to resolve account matters
Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
REQUIREMENTS:
HS Diploma/GED
Preferred:
Collections or Customer Service experience
Bilingual
Location:On Site
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word tags
Collections, Delinquency, Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Finance, Full-time, Career, Benefits, Customer Experience, Financial Representative, Credit
Zippia gives an in-depth look into the details of Baker Hill, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Baker Hill. The employee data is based on information from people who have self-reported their past or current employments at Baker Hill. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Baker Hill. The data presented on this page does not represent the view of Baker Hill and its employees or that of Zippia.
Baker Hill may also be known as or be related to Baker Hill and Baker Hill Solutions LLC.