Technical Support Engineer jobs at Baker Hughes - 369 jobs
Analyst II Desktop Support
Boardwalk Pipeline Partners 4.8
Houston, TX jobs
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Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at ********************
We are currently looking for an Analyst II Desktop Support for our Houston, TX office.
POSITION DESCRIPTION:
The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In addition to answering questions or resolving technology issues for clients, responsibilities will include troubleshooting of minor computer problems; support concerning the use of mobile devices and resolution of client computer hardware and software needs, printing support, etc. Job role is required to participate in 24x7 On-Call rotation.
Job Responsibilities
Provide level 1 support for Service Desk line during peak call periods
Help Workstation and Service Desk team members with support.
Provide technicalsupport for all PC hardware, software, and peripherals, while assisting in maintaining the stability of LAN/WAN connections and maintaining a consistent high level of quality ensuring all details of requests are met
Accurately record and document all details of the issue or service request, including categorization and priority into the IT service desk tool
Provide remote access/VPN support
Provide "how to" assistance with all internally supported devices, applications and systems
Consistently adheres to defined Standard Operating Procedures (SOP)
Records and tracks customer incidents, calls and service requests through to completion in a timely manner
Acquires and maintains some knowledge for supported products and support policies
Proactively research and stay abreast of new technology including but not limited to: Microsoft Windows, Office, remote connectivity products, workstation and mobile devices
Leverage internal and external resources (knowledge bases, manuals, support sites, vendors) to answer questions and resolve issues
Respond to end-user inquiries regarding the status of incident/service request tickets, and perform follow-ups
Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides
Participate in 24x7 On-Call rotation and adheres to Service Level Agreements (SLA)
REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
5+ years minimum in-depth, hands-on support role on IT Workstation or customer support environment
3 years minimum technical knowledge of hardware lifecycle management and software deployment
Advanced knowledge of help desk software, database connectivity and remote-control tools
Strong customer service orientation and communication skills
Advanced computer technology troubleshooting and multi-tasking skills
Advanced troubleshooting and root cause analysis skills
Experience with incident tracking software
Experience in working with PC desktops and laptops
Experience with PC image deployment tools and processes
Ensure workstations are patched and client software updated
Level 1 A/V support for conference rooms
Experience scripting and automating software deployment processes to all workstation computer assets
Ability to maintain the confidentiality of sensitive information
Occasionally lift and/or move up to 50 pounds
PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE:
Advanced experience supporting latest versions of Windows Client OS and M365
Experience with Freshervice Incident management
Experience providing Mobile device support of iPhones, iPads and Mac's
Advanced experience with PC image deployment tools and processes
Advanced Mobile device support skills of iPhones and iPads
Knowledge of Microsoft Endpoint Management (Intune)
Advanced knowledge of Microsoft Active Directory\Azure and group policy deployments
Advanced knowledge of SCCM
REQUIRED EDUCATION:
Associate's degree in computer science, Information Systems or related field of study - or equivalent experience
PREFERRED EDUCATION:
BA/BS degree in related discipline
ADDITIONAL INFORMATION:
Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring.
Boardwalk Pipelines, LP, is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.
$49k-56k yearly est. 8d ago
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RigCLOUD Support Technician
Nabors 4.7
Houston, TX jobs
Rigline24/7 RigCLOUD SupportTechnicians are Nabors front line technicalsupport experts for NDS products, which include RigCLOUD and our Smart Products portfolio. The ability to gather information, diagnose problems, and resolve issues is the technician's primary task. The technician is expected to resolve routine issues and log all calls in a tracking system. Technicians will manage the issue from beginning to end, working with other departments, until resolution. This a rotational 12-hour shift position in the support center, 7 days on/7 days off.
MINIMUM QUALIFICATIONS:
3-5 years computer and networking knowledge/experience.
Oil & Gas industry knowledge/experience.
Must demonstrate advanced troubleshooting skills.
Ability to diagnose root cause, document findings and provide potential solutions, both temporary and permanent.
Superb customer service skills and excellent written and verbal communication skills.
Capable of quickly learning proprietary software and procedures and able to follow complex technical documentation.
Ability to read and follow network layout, manuals and troubleshooting guides
Adaptability to ever changing product environments (software, hardware, network).
PREFERRED QUALIFIATIONS:
2-3 years' minimal experience as a Customer Service Representative
2-3 years' instrumentation experience as a field service technician
2-3 years' experience in Oil and Gas
ESSENTIAL SKILLS/PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
Position may require occasional travel (field training or for Disaster Recovery)
Position is operations oriented, and may requires being on-call
Position may require working overnights and holidays
Serve as front line point of contact for customers (internal/external) seeking technical assistance related to RigCLOUD through phone or email.
Perform remote troubleshooting, diagnose, and resolve software, application, network, and server related issues.
Gather details and all relevant information for case and escalate to next level of support as appropriate.
Ensure prompt response to issues and communication to operations and leadership teams are well managed.
Active coordination of major events and any ongoing downtime issues ensuring prompt response and accurate resolution.
Ensure escalation and management of operational critical issues, working with various function groups to include, but not limited to Operations, Field Service, Drilling Solutions, IT, Maintenance, Engineering.
Assist with data acquisition from various systems to be provided to internal and external customers.
Document and update processes, definitions and support initiatives using Visio, Word, Excel and PowerPoint as applicable.
Monitor support email and respond as appropriate in a timely, effective manner.
Ensure KPIs are monitored and achieved for RIGLINE (Metrics, performance targets etc.).
Work in close cooperation with Engineering, developers, and functional team members.
Monitor failures for continuous improvement, provide feedback/suggestions by customers to appropriate internal team.
$92k-120k yearly est. Auto-Apply 15d ago
Technical Support Engineer
Weatherford International Inc. 4.6
Fort Worth, TX jobs
At Weatherford, we are seeking a highly motivated and experienced TechnicalSupportEngineer (TSE) to join our dynamic team. As the TSE, you will be the primary point of contact for our valued customers, providing exceptional support and problem resolution for our products. With an in-depth technical knowledge of our offerings, you will be adept at troubleshooting issues and delivering comprehensive solutions in a timely manner.
Responsibilities
Develop comprehensive technical expertise in the full range of products
Provide outstanding customer support, resolving technical issues with equipment and offering recommendations for optimal operation
Troubleshoot tool problems to board level, perform QC of field logs, and provide basic interpretation
Act as a liaison between customers and functions, resolving issues and recommending product improvements
Deliver remote and on-site product training, as well as on-site product commissioning throughout the region
Support New Product Introduction, including well-site field trials and customer training
Build strong relationships with key customers, becoming a trusted advisor and suggesting product upgrades or additional solutions
Follow all Weatherford procedures, complete accurate reports, and maintain meticulous records
Support the Sales and Workshop teams as required, and undertake any other tasks assigned by Weatherford Management
Requirements
Intimate knowledge of wireline technologies, including pressure control, perforating components, data acquisition systems, and troubleshooting techniques
Proficiency in incident investigation and reporting
Highly motivated and capable of working independently
Exceptional oral and written communication skills
Experience
The ideal candidate will possess at least 5 years of Cased Hole Wireline Logging/Perforating experience, with proficiency in Mono-conductor Cased Hole telemetry systems. Familiarity with Warrior logging systems and Wireline Logging Field Experience in the USA Region is essential, with global experience being a significant advantage.
Certifications
Valid driver's license
Travel Requirement: This role requires domestic and potentially international travel of up to 10-15%
#LI-KP1
$68k-93k yearly est. Auto-Apply 15d ago
Propane Support Technician
Suburban Propane 4.5
Ebensburg, PA jobs
We are currently looking for a Propane SupportTechnician to be responsible for inspecting, maintaining and filling cylinders, as well as, performing general facility maintenance to ensure order and compliance with safety standards. **Responsibilities**
+ Prepare cylinders and tanks for refurbishing and inspect, maintain and recertify cylinders
+ Help load and unload trucks and unload railcars if applicable
+ Assist with fuel and asset inventory quality and control
+ Fill cylinders for employees and customers
+ Keep facility, equipment, and tanks clean and organized
**Why join the Suburban Propane team?** Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
+ Medical, dental, and vision (eligibility after just 30 days of employment)
+ Paid time off that increases with tenure
+ A 401(k) with company match and immediate vesting
+ A new employee training program and many opportunities for continued learning and career development
+ Disability and life insurance
+ Employee recognition program
+ Generous tuition assistance program
+ Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
**Qualifications**
+ Ability to lift 50 to 75 lbs.
+ Willingness to work outside in all weather conditions.
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) **_Suburban Commitment_** - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) **_SuburbanCares_** - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) **_Go Green with Suburban Propane_** - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit *********************** .
_It's an amazing time to become a part of our team as we expand our national footprint and_ _make strides toward a sustainable, clean energy future!_
**Applications will be accepted until the position is filled.**
**As part of our pre-employment hiring process, background checks and drug screens are performed.**
**For more information about our hiring process, please visit:** ********************************************************
_At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance._
_In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:_ ************************************************************* (************************************************************* )
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**Job Location** _US-PA-Ebensburg_
**Posted Date** _4 months ago_ _(9/29/2025 9:51 AM)_
**_Job ID_** _2025-16398_
**_Category_** _Technicians_
**_Position Type_** _Full-time Regular_
$38k-51k yearly est. 60d+ ago
Propane Support Technician
Suburban Propane 4.5
Ebensburg, PA jobs
We are currently looking for a Propane SupportTechnician to be responsible for inspecting, maintaining and filling cylinders, as well as, performing general facility maintenance to ensure order and compliance with safety standards.
Responsibilities
Prepare cylinders and tanks for refurbishing and inspect, maintain and recertify cylinders
Help load and unload trucks and unload railcars if applicable
Assist with fuel and asset inventory quality and control
Fill cylinders for employees and customers
Keep facility, equipment, and tanks clean and organized
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
Qualifications
Ability to lift 50 to 75 lbs.
Willingness to work outside in all weather conditions.
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
*************************************************************
$38k-51k yearly est. Auto-Apply 60d+ ago
Propane Support Technician
Suburban Propane 4.5
Ebensburg, PA jobs
We are currently looking for a Propane SupportTechnician to be responsible for inspecting, maintaining and filling cylinders, as well as, performing general facility maintenance to ensure order and compliance with safety standards.
Responsibilities
Prepare cylinders and tanks for refurbishing and inspect, maintain and recertify cylinders
Help load and unload trucks and unload railcars if applicable
Assist with fuel and asset inventory quality and control
Fill cylinders for employees and customers
Keep facility, equipment, and tanks clean and organized
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** .
Qualifications
Ability to lift 50 to 75 lbs.
Willingness to work outside in all weather conditions.
Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1)
Suburban Commitment
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2)
SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3)
Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
For more information about our hiring process, please visit: ****************************************************
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here:
*************************************************************
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$38k-51k yearly est. Auto-Apply 60d+ ago
Desktop Support - Boston, MA & Collegeville, PA
Info. Services Inc. 4.2
Collegeville, PA jobs
Role: Desktop Support Duration: Fulltime BGV will be done for the selected candidates. Must have: Windows, Mac, Printers, & good Landesk exp. is required. 1) Executive profiles - Good experience in client facing 2) Landesk and Mac experience
Job Description -
· Being a CLIENT centric, lead and ensure end user provisioning within agreed time and quality.
· To manage the overall operations and ensure that the standard of services provided to Client have improved.
· Manage Operations during business hours from 8am local time and on occasions outside business hours and at weekends.
· Proactive monitoring of the end to end customer service & Infrastructure.
· Standardization and Optimization of existing process
· Managing resolution of escalated Business Applications, System Issues within agreed SLA's.
· Contribute in FAQ database for CLIENT and ensure the usage and updation.
· Contribute in Known Error Database for CLIENT and ensure frequent update and usage.
· Ensure RCA is done for all P3/P4 cases and Knowledge base is updated to reduce/avoid the impact in future.
· Good Analytical skills required to analyze and improve the day to day operations.
· Delivering the SLA/KPI weekly/Monthly reports to the client and HCL management.
· To implement and run ITIL processes and standards to achieve customer delight by doing IT Service Management.
· Ensuring highest availability of Customer Service
· Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's.
· Work closely with help desk peers, RDS (L2) Team & other teams in cross-training, development/implementation of operational excellence procedures and fostering teamwork.
· Work closely and provide hands and feet support to infrastructure teams like - Windows, Unix, Security, Network, VOIP, etc
· Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems.
· Projects: perform effectively as project leader or project team member as required for help desk projects and internal assignments.
· Training: Be willing to participate in on the job and commercial training designed to enhance skills and support capabilities.
Please respond with your word resume and requested details:
Full Name :
Work Authorization:
Contact Number :
Email ID :
Skype ID:
Current location:
Willing to relocate :
Salary :
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-53k yearly est. 1d ago
Systems Engineer - Space Technologies
Aerovironment 4.6
Albuquerque, NM jobs
AV is seeking a Systems Engineer to join our SpaceTech Division. We handle the design, development, and manufacturing of space-based processing, controls, and electro-optical solutions for customers across the growing industry of space. The ideal candidate must have experience with electrical systems.
The Systems Engineering Team is responsible for driving success and continuity across all programs while owning a variety of tasks. As a Systems Engineer on this team, you will be involved in:
+ Developing and maintaining Interface Control Specifications for space-based processing, controls, and electro-optical systems
+ Supporting the development of systems engineering documentation such as System Engineering Management Plans, Initial Capabilities Documents, Requirements Specifications, Interface Control Documents, System Integration Plans, and Test Plans
+ Owning the requirements generation, analysis, decomposition, and review with customers
+ Analyzing user's requirements, concept of operations documents, and high-level system architectures to aid in developing system/subsystem requirements specifications
+ Managing system requirements and leading design/development activities
+ Developing system architecture and system design documentation
+ Communicating with other program personnel, customers, and senior executives
+ Supporting lab and field acceptance testing
+ Taking responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility
+ Supporting division-wide process creation and upkeep
+ Integrating between different areas of engineering expertise to support design and development
+ Capturing design and how it satisfies requirements and test readiness
**Required Qualifications:**
+ Bachelor's degree in Electrical, Software, Firmware, or Industrial Engineering.
+ 2 years directly related experience.
+ Experience with tools supporting design, development, modeling, analysis, testing, and delivery of components, assemblies, and systems.
+ An understanding of systems engineering principles and methodologies including PM&P, Mission Assurance verification analyses (e.g., Reliability, Stress Derating, Radiation Effects, etc.).
+ Ability to obtain and maintain a DOD security clearance.
**Desired Qualifications:**
+ Master's degree in systems, space, or electrical engineering.
+ 5, or more, years directly related experience.
+ Experience with advanced system engineering tools and software (e.g. CAMEO, Reliance, python, MATLAB, ANSYS).
+ Familiarity with Model Based Systems Engineering languages or methods (SysML, OOSEM).
+ Familiarity with industry standards and compliance requirements, including AS9100D.
+ Demonstrated systems engineering skills preferably in the execution of programs from inception and scoping through execution and delivery.
+ Demonstrated skills of the development and implementation of Systems Engineering policies, practices, and procedures (e.g. engineering rigor/documentation, MBSE, innovation).
+ Current/Active Top-Secret clearance with SCI eligibility.
**Clearance Level**
Top Secret with Poly
The salary range for this role is:
$71,852 - $101,850
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
**ITAR Requirement:**
_T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._
**Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* .
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
**Who We Are**
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
**What We Do**
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
_We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._
**ITAR**
U.S. Citizenship required
**About AV:**
**AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.**
We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.
Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next.
**If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.**
**Careers at AeroVironment (*****************************************
$71.9k-101.9k yearly 40d ago
Systems Engineer - Space Technologies
Aerovironment 4.6
Albuquerque, NM jobs
AV is seeking a Systems Engineer to join our SpaceTech Division. We handle the design, development, and manufacturing of space-based processing, controls, and electro-optical solutions for customers across the growing industry of space. The ideal candidate must have experience with electrical systems.
The Systems Engineering Team is responsible for driving success and continuity across all programs while owning a variety of tasks. As a Systems Engineer on this team, you will be involved in:
Developing and maintaining Interface Control Specifications for space-based processing, controls, and electro-optical systems
Supporting the development of systems engineering documentation such as System Engineering Management Plans, Initial Capabilities Documents, Requirements Specifications, Interface Control Documents, System Integration Plans, and Test Plans
Owning the requirements generation, analysis, decomposition, and review with customers
Analyzing user's requirements, concept of operations documents, and high-level system architectures to aid in developing system/subsystem requirements specifications
Managing system requirements and leading design/development activities
Developing system architecture and system design documentation
Communicating with other program personnel, customers, and senior executives
Supporting lab and field acceptance testing
Taking responsibility for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility
Supporting division-wide process creation and upkeep
Integrating between different areas of engineering expertise to support design and development
Capturing design and how it satisfies requirements and test readiness
Required Qualifications:
Bachelor's degree in Electrical, Software, Firmware, or Industrial Engineering.
2 years directly related experience.
Experience with tools supporting design, development, modeling, analysis, testing, and delivery of components, assemblies, and systems.
An understanding of systems engineering principles and methodologies including PM&P, Mission Assurance verification analyses (e.g., Reliability, Stress Derating, Radiation Effects, etc.).
Ability to obtain and maintain a DOD security clearance.
Desired Qualifications:
Master's degree in systems, space, or electrical engineering.
5, or more, years directly related experience.
Experience with advanced system engineering tools and software (e.g. CAMEO, Reliance, python, MATLAB, ANSYS).
Familiarity with Model Based Systems Engineering languages or methods (SysML, OOSEM).
Familiarity with industry standards and compliance requirements, including AS9100D.
Demonstrated systems engineering skills preferably in the execution of programs from inception and scoping through execution and delivery.
Demonstrated skills of the development and implementation of Systems Engineering policies, practices, and procedures (e.g. engineering rigor/documentation, MBSE, innovation).
Current/Active Top-Secret clearance with SCI eligibility.
Clearance Level
Top Secret with Poly
The salary range for this role is:
$71,852 - $101,850
AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
ITAR Requirement:
T
his position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A “U.S. person” according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.
Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: **********************************
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
Who We Are
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
What We Do
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status.
ITAR
U.S. Citizenship required
$71.9k-101.9k yearly Auto-Apply 41d ago
Production / Technical Support V
Randstad North America, Inc. 4.6
Plano, TX jobs
Hi, This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your background. I have an exciting opportunity *Candidates MUST be able to work on W2 to qualify for this role.* Job Title: Production / TechnicalSupport V Duration: 7 Months
Position Type: Contract to perm
Location:PLANO, TX
:
Over 7+ years of software application development and support.
Must have hands on development knwledge on front end technologies JSP, Servlets, HTML,Javascript
Candidate should have development experience inM S plugin/dll,Java,AJAX, any Debugger tools such as Fiddler etc,Webservices development and support
Proven skills in troubleshooting for Java/Wenservices appications.
Candidate must have good knwledge on Database, able to write complex queries.
Having financial center application development and support is Plus
Candidate must be a self-starter, motivated, innovative, capable of mentoring other associates and adapt to changes and work hours.
Demonstrated ability to communicate effectively with both technical and non-technical individuals.
Demonstrated problem solving abilities
Strong verbal, written, and organizational skills
The ability to perform in a dynamic and “process-improving” environment
Team player
Please have a look at the below job requirement and reply back to me with your latest word format resume ASAP. Do let me know the best contact number to reach you.
Note
: If you feel this job description does not suit your profile then kindly let me know your preferred job roles so that I can be in touch with you with similar jobs and you can refer me a suitable person for this job as well. Hope to hear from you soon.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-61k yearly est. 1d ago
Production / Technical Support V
Randstad 4.6
Plano, TX jobs
Hi,
This is Raju. I am Recruiter at Randstad Technologies and I am reaching out in regards to your background. I have an exciting opportunity
*Candidates MUST be able to work on W2 to qualify for this role.*
Job Title: Production / TechnicalSupport V
Duration: 7 MonthsPosition Type: Contract to perm Location:PLANO, TX
:
Over 7+ years of software application development and support.
Must have hands on development knwledge on front end technologies JSP, Servlets, HTML,Javascript
Candidate should have development experience inM S plugin/dll,Java,AJAX, any Debugger tools such as Fiddler etc,Webservices development and support
Proven skills in troubleshooting for Java/Wenservices appications.
Candidate must have good knwledge on Database, able to write complex queries.
Having financial center application development and support is Plus
Candidate must be a self-starter, motivated, innovative, capable of mentoring other associates and adapt to changes and work hours.
Demonstrated ability to communicate effectively with both technical and non-technical individuals.
Demonstrated problem solving abilities
Strong verbal, written, and organizational skills
The ability to perform in a dynamic and “process-improving” environment
Team player
Please have a look at the below job requirement and reply back to me with your latest word format resume ASAP. Do let me know the best contact number to reach you.
Note: If you feel this job description does not suit your profile then kindly let me know your preferred job roles so that I can be in touch with you with similar jobs and you can refer me a suitable person for this job as well. Hope to hear from you soon.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-61k yearly est. 60d+ ago
Urgent Field Support (UFS) Engineer
General Atomics 4.7
Poway, CA jobs
General Atomics Aeronautical Systems, Inc. (GA-ASI), an affiliate of General Atomics, is a world leader in proven, reliable remotely piloted aircraft, tactical reconnaissance radars, and advanced high-resolution surveillance systems. We have an exciting opportunity for an Urgent Field Support (UFS) Engineer in our Engineering Field Support (EFS) group at GA-ASI. UFS needs talented, driven, and adaptive engineers to keep our systems operational, one aircraft or Ground Control Station (GCS) at a time.
Under general supervision with limited review, this position is responsible for determining and developing effective approaches to quickly solve a wide range of difficult, multidisciplinary engineering problems encountered on fielded systems. This primarily involves creation of engineering troubleshooting, repair, or rework recommendations that may be novel or outside the scope of released technical documentation. Investigations are typically conducted in an expeditious manner with functional engineering departments to determine root cause and appropriate corrective action. After investigations are completed, findings and corrective actions are documented and communicated directly to our customers and engineering staff in accordance with contracted deliverables.
DUTIES AND RESPONSIBILITIES:
* Be able to work a rotating, periodic on-call schedule for off-hour and weekend support.
* Support Operations Center activities including shift coverage during planned working hours.
* Obtain and maintain technical system-level knowledge of GA-ASI aircraft, ground control stations, and associated hardware, including related operational procedure and maintenance processes. Robust knowledge of systems and procedures is required to understand discrepancies and generate appropriate corrective action.
* Direct investigations of anomalies based on information provided by customers, available technical information, manuals, and standard scientific and engineering principles.
* Interface with design engineers, test engineers, program management, maintenance technicians, technical writers, pilots, and other professional staff to coordinate operational or maintenance workarounds, improved procedures, software updates, or hardware modifications as required in response to field incidents and anomalies.
* Author engineering memorandums and presentations for anomaly investigations to customers, GA-ASI technical staff, and executive leadership. Memorandums are a primary deliverable and may be required under an emergency timeframe.
* Direct the activities of designers and technicians and potentially lead and direct the activities of less experienced professional staff.
* Represent the organization to GA-ASI's customers in describing solutions to technical issues associated with specific anomalies.
* Ensure that findings from any investigation are well-documented, and that required platform improvements or workarounds are successfully passed to the appropriate team for development and inclusion, as applicable.
* Maintain the strict confidentiality of sensitive information.
* Travel and provide on-location support if required. Most support by UFS is accomplished without the need for travel; however, on-site support may sometimes be necessary.
* Perform other duties as assigned.
* Work in a safe manner in accordance with established operating procedures and practices.
* Observe all laws, regulations, and other applicable obligations wherever and whenever business is conducted on behalf of the Company.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
Job Category
Engineering
Travel Percentage Required
0% - 25%
Full-Time/Part-Time
Full-Time Salary
State
California
Clearance Level
Secret
Pay Range Low
98,100
City
Poway
Clearance Required?
Desired
Pay Range High
171,398
Recruitment Posting Title
Urgent Field Support (UFS) Engineer
Job Qualifications
* Typically requires a bachelors degree, masters degree or PhD in engineering or a related technical discipline from an accredited institution and progressive engineering experience as follows; six or more years of experience with a bachelors degree, four or more years of experience with a masters degree, or two or more years with a PhD. May substitute equivalent engineering experience in lieu of education.
* Must have a broad understanding of multi-disciplinary engineering concepts, principles, and theory; experience demonstrating a broad application of those concepts; and expanded knowledge of principles, concepts, theory, and practices in related technical specialties.
* Must possess the ability to understand new concepts quickly; apply them accurately throughout an evolving environment; organize, schedule, and coordinate work phases; and determine the appropriate approach at the task level or, with assistance, at the project level to provide solutions to a range of complex problems.
* Must possess proficient technical writing skills. A writing sample may be requested.
* Must have excellent communication, computer, documentation, presentation, and interpersonal skills.
* Must be able to work extended hours or weekends, as required.
* Must have the ability to work independently and as part of a team.
* Must be able to perform complex tasks in multiple engineering areas.
* Must be able to lead a team of less experienced professional employees on semi-routine tasks.
* Experience in one or more of the following areas is preferred:
* MQ-9A, MQ-9B, MQ-1C, Predator XP, Avenger, or other Unmanned Aircraft Systems (UAS), to include engineering development, support, maintenance, or operations.
* Flight line support or System Test and Qualification (ST&Q).
* Design (Aero, Structures, Electrical, Propulsion, etc.).
* Specific aircraft, engineering, or maintainer qualifications (e.g., Airframe and Powerplant).
* Certification and Airworthiness.
* Telemetry review and analysis.
* Ability to obtain and maintain DoD security clearance is required.
US Citizenship Required?
Yes
Experience Level
Mid-Level (3-7 years)
Relocation Assistance Provided?
Yes
Workstyle
Onsite
$93k-127k yearly est. 23d ago
MWD/LWD Maintenance and Tech Support Engineer
Scientific Drilling 4.8
Houston, TX jobs
Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech SupportEngineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems.
Essential Duties and Responsibilities:
TechnicalSupport assembly and maintenance of MWD/LWD/RSS tools and BHAs
Conduct equipment test and troubleshooting as needed to find failure root cause
Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients
Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations
Identify and document product and procedure improvements and drive implementation
Managerial
Coordinate assembly processes and production output based on client needs
Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements
Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management
Willing to perform all other reasonable duties as assigned but not specified in this description
Job Knowledge, Skills, and Abilities:
Several years MWD field experience, ideally with SDI system
Profound technical knowledge related to tool assembly and testing
Organizational skills to coordinate and optimize complex workflows
Communication skills to interact with internal and external clients as well as other support groups
As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.)
Education, Experience & Requirements:
Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent
Ideally more than 3 years related job experience or equivalent experience
Location, Physical Requirements, and PPE:
Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle.
Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation.
Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required.
Limitations and Disclaimer:
This describes the general duties and responsibilities, and physical requirements associated with the position;
it is not an exhaustive list of all duties, responsibilities, or skills required for the position.
The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.
This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.
Requirements are representative of minimum levels of knowledge, skills, and abilities.
To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.
$59k-85k yearly est. 48d ago
Desktop Support Analyst
Matador Resources 4.0
Dallas, TX jobs
Provide desktop support to Matador employees.
JOB BENEFITS
Compensation includes industry competitive salary commensurate with experience, performance incentives, plus medical and dental benefits, 401(k), etc. Details are available upon application.
JOB REQUIREMENTS
Responsibilities
Enterprise support for Windows/Microsoft environment, including direct interaction with end users
Performs first and second level support for the computing environment, including desktop, peripherals, network, wireless, networked devices, and IP telephones
Provisions physical access for employees and designated contractors
Analyzes, troubleshoots, and maintains computer systems and related hardware
Makes recommendations for improving our desktop and audio-visual environments
Performs first and second level support for our audio-visual environment, ensuring that rooms and equipment are maintained and functioning properly
Excellent communication skills
Maintain high level of customer service through professionalism, timeliness, organizational skills and follow-through
Must be able to lift up to 30 pounds while installing computer equipment
Keep track of hardware inventory/organize asset disposal
Qualifications
Education and Experience
3+ years recent experience supporting MS Windows in an enterprise environment
Detail oriented, organized and capable of multi-tasking
Four (4) year college degree with information technology concentration preferred
$39k-50k yearly est. 17d ago
Technical Support
Arete Technologies 4.5
Augusta, MI jobs
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Description:
NEW CONTRACT DURATION: ASAP - January 5, 2018.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Years of Experience:
1 to 3 years of experience in the field or in a related area.
Job Description:
Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
•Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.
•Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others.
•Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases.
•Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization.
Experience in Video and audio conferencing systems, maintenance, repair and operation is required.
Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus.
Qualifications
Need Local Candidates
Additional Information
Best Regards,
Paramjot Singh
$34k-53k yearly est. 60d+ ago
IT Engineer, MTS
Quantumscape Corp 3.9
San Jose, CA jobs
QuantumScape is on a mission to transform energy storage with solid-state lithium-metal battery technology. The company's next-generation batteries are designed to enable greater energy density, faster charging and enhanced safety to support the transition away from legacy energy sources toward a lower carbon future.
About the team: The IT department is a collaborative group of engineers and support specialists dedicated to maintaining and advancing QuantumScape's technology infrastructure. The team works closely with all departments to ensure secure, reliable, and efficient IT operations, supporting both R&D and manufacturing environments. We pride ourselves on technical expertise, proactive problem-solving, and a commitment to continuous improvement.
What we need: The IT team is seeking an entry to mid-level IT Engineer who is technically savvy and passionate about supporting and improving business processes. You will provide helpdesk support and interface with multiple departments and external partners. We're looking for someone eager to learn, ready to hit the ground running, and help define best practices for IT operations at QuantumScape. If you enjoy problem-solving, building solutions from the ground up, and challenging the status quo, we'd like to hear from you.
What You'll do:
* Provide Level 1 (L1) support for our helpdesk, assisting end-users with technical issues and requests.
* Deliver lab support in the dry rooms, ensuring IT systems and devices function reliably in specialized environments.
* Maintain and manage IT infrastructure, including hardware, software, and network systems.
* Implement and optimize IT processes and procedures to enhance system reliability and user experience.
* Collaborate with cross-functional teams to support technology needs for R&D and manufacturing.
* Ensure compliance with security protocols and company policies.
* Analyze system performance and generate reports to drive management decisions.
* Support onboarding and offboarding processes for employees, including device setup and access management.
Skills You'll Need:
* Strong troubleshooting and problem-solving skills for hardware, software, and network issues
* Experience providing helpdesk (L1) support in a fast-paced environment
* Proficiency with Microsoft Windows and mac OS operating systems
* Familiarity with Active Directory, user account management, and access controls
* Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN)
* Experience supporting and maintaining lab equipment and specialized IT devices
* Ability to document technical procedures and solutions clearly
* Excellent organizational skills, attention to detail, and accuracy
* Strong written and verbal communication skills for cross-functional collaboration
* Experience with ticketing systems (e.g., ServiceNow, Jira, or similar)
* 3-5 years' experience in IT support or operations
* B.A./B.S. preferred, preferably in information technology, computer science, or related field
Nice to have:
* Experience with scripting or automation (e.g., PowerShell, Python, Bash)
* Familiarity with cloud platforms (Azure, AWS, Google Cloud)
* Knowledge of cybersecurity best practices and tools
* Experience supporting scientific or lab equipment in a research environment
Physical requirements:
* Work is performed in a dry room, fume hood, lab area, or glovebox requiring the use of fine motor skills
* Sitting or standing for extended periods of time
* Reaching and twisting motions with hands
* Lifting up to 25 lbs.
Onsite: This position is required to work onsite 5 days per week to meet the minimum essential duties and requirements of this position. As an on-site R&D and manufacturing operations organization, in-person face to face interaction is essential to building authentic relationships, trust, teamwork, and collaboration.
Compensation & Benefits: Expected salary range for this role is from $ 79,800 to $115,800, and a final salary will be determined by the candidate's experience and educational background. QuantumScape also offers an annual bonus and a generous RSU/Equity package as part of its compensation plan. In addition, we do offer a tremendous benefits plan including employee paid health care, Employee Stock Purchase Plan (ESPP), and other benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request an accommodation.
Nearest Major Market: San Jose
Nearest Secondary Market: Palo Alto
$79.8k-115.8k yearly 60d+ ago
IT Billing Administrator
Cook's Pest Control 4.3
Decatur, AL jobs
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1,700+ employees and 41 locations. Cook's has been servicing customers for almost 100 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The IT Billing Administrator is responsible for managing and validating all IT-related invoices to ensure accuracy, compliance with contracts, and proper financial coding. This role serves as a key liaison between IT and external vendor billing, ensuring timely resolution of billing discrepancies and accurate allocation of costs to the appropriate accounts.
Specific Duties
Review, validate, and reconcile all IT invoices, including hardware, software, licensing, maintenance, telecom, cloud services, and managed services.
Ensure invoices align with contracts, purchase orders, and service-level agreements.
Identify billing discrepancies, errors, or overcharges and proactively open, track, and resolve disputes to completion.
Communicate directly with partners regarding billing questions, corrections, credits, and account adjustments.
Assign and verify correct cost centers and project codes for all IT expenses in accordance with accounting policies.
Ensure invoices are processed in a timely manner to meet payment deadlines and avoid service interruptions or late fees.
Maintain organized records of invoices, dispute documentation, approvals, and correspondence for audit and compliance purposes.
Prepare billing approval packets and supporting documentation for review by IT leadership.
Support budgeting and forecasting activities by providing invoice data, spend summaries, and variance explanations as requested.
Collaborate with IT leadership, procurement, and finance to continuously improve billing accuracy and processes.
Qualifications
Associate's or bachelor's degree in Business, Information Systems, or a related field, with 2-4 years of experience in billing administration, accounts payable, accounting support, or IT financial operations.
Strong understanding of invoice processing, general ledger coding, and financial controls.
Experience working with vendors and resolving billing disputes.
Proficiency with Microsoft Office, particularly Excel; experience with IT asset or telecom expense management tools is a plus.
Excellent attention to detail, organizational skills, and ability to manage multiple projects and deadlines simultaneously.
Strong written and verbal communication skills, with the ability to clearly document and explain billing issues.
Additional Information
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$54k-72k yearly est. 6d ago
Network Engineer - IT IP Build Automation
Con Edison, Inc. 4.9
New York, NY jobs
Come be a part of our IT team where you will have the opportunity, as a Network Engineer, to learn and grow in a thriving industry! You will be part of a culture where information is shared, and new ideas are welcomed. We provide a positive experience with every candidate and manager we work with. You will have the ability to enhance the customer experience while learning all aspects of our business.This is a technical role with functional responsibility to apply your network technology knowledge, skills, and expertise to support our corporate headquarters, data centers, and control centers network. You will get to work independently and/or with technical staff including employees and contractors to monitor, troubleshoot and support all facets of the communications infrastructure including LAN and WAN networking, Cisco Wireless network, departmental VLANs, encompassing 100 sites within NYC and Westchester Required Education/Experience
* Master's Degree in Information Technology, Computer Science, Engineering or related degree. and minimum of (2) years of IT experience or
* Bachelor's Degree in Information Technology, Computer Science, Engineering or related degree. and minimum of (3) years of IT experience or
* Associate's Degree in Information Technology, Computer Science, Engineering or related degree. and minimum of (5) years of IT experience or
* High School Diploma/GED and minimum of (7) years of IT experience
Preferred Education/Experience
* Bachelor's Degree in Information Technology, Computer Science or Engineering and minimum of (3) years of IT experience with CCNA and CCNP.
Relevant Work Experience
* Strong understanding of architectural concepts and practices leading to solutions that are reliable, maintainable, reusable, scalable and extensible, required.
* Understanding of cyber security principles, required.
* Hands-on experience with Cisco IOS based routers, switches, Wireless APs as well as datacenter NX-OS based switches, required.
* Working knowledge of BGP and IGP routing protocols (EIGRP, OSPF, 802.1q) primarily Cisco environment, required.
* Demonstrate the ability to draw complex network diagrams to the level the audience required.
* Proven experience troubleshooting system issues and outages as well as conducting root cause analysis, required.
* Proficient with Cisco Command Line Interface (CLI) to perform tasks such as configuring, troubleshooting, and completing IOS upgrades, required.
* Demonstrate excellent oral and written communication skills, required.
* Experience in network monitoring, management, packet analysis tools, required.
* Knowledge of network management and monitoring tools such as BMC Truesight Network Automation, Netbrain, DHCP, InfoBlox, Cisco Smart Software Manager, preferred.
* Knowledge of Powershell, Java, XML, Git, Azure DevOps, preferred.
* Practical experience using network automation tools and scripting, preferred.
Skills and Abilities
* Excellent collaboration and team building skills
* Well organized, detail oriented and flexible to handle multiple assignments
Licenses and Certifications
* Driver's License Required
* Project Management Professional (PMP) (PMP, CAPM, Legal Project Management, etc.) Preferred
* Driver's License Required
* Other: CCNA, CCNP Preferred
Physical Demands
* Ability to push, pull, and lift up to 40 pounds
* Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
* Possess manual dexterity and the ability to use hands for the duration of the workday
* Ability to stoop, bend, reach, and kneel throughout the workday
* Ability to read small print and symbols
Additional Physical Demands
* The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
* Must be able and willing to travel within Company service territory, as needed.
* Must be able to participate in the Companys emergency management processes and storm plans as required.
* Must wear Personal Protective Equipment (PPE) such as a hard hat, gloves, and safety shoes when required
Core Responsibilities
* This is a technical role with functional responsibility to apply your network technology knowledge, skills, and expertise to support our corporate headquarters, data centers, and control centers network.
* You will work independently and/or with technical staff to Design, Build, and Transition to Run new sites and locations in the Consolidated Edison and Orange and Rockland Utility Areas. The areas include the Wireless, WAN, LAN, and Monitoring spaces.
* Apply your hands-on experience of IP network support and operation to collaborate with cross-functional teams to drive continuous improvements in all aspects of the business.
* You will apply your knowledge of OSI model layers 1, 2, and 3, and the network components of each layer along with the higher OSI layers to guide the Run Organization during escalation or Hypercare periods.
* You will follow Design scopes made by the Solutions Architect. This will require an attention to detail and curiosity when building by the design.
* Support and maintain network management and monitoring tools to streamline and automate processes and/or repetitive tasks.
* Assist as an SME in setting Hardware and Software Standards by using a disciplined practice of validation.
* Author network documentation including network diagrams, policies and procedures for management and monitoring of the data and voice networks.
* Assist in developing and tracking project and program budgets.
* Must be flexible and able to work off-hours as required to support deployments, resolve production problems or respond to corporate emergencies.
* Perform other related tasks and assignments as required.
$72k-88k yearly est. 13d ago
Network Engineer - IT IP Build Automation
Con Edison 4.9
New York, NY jobs
Come be a part of our IT team where you will have the opportunity, as a Network Engineer, to learn and grow in a thriving industry! You will be part of a culture where information is shared, and new ideas are welcomed. We provide a positive experience with every candidate and manager we work with. You will have the ability to enhance the customer experience while learning all aspects of our business.This is a technical role with functional responsibility to apply your network technology knowledge, skills, and expertise to support our corporate headquarters, data centers, and control centers network. You will get to work independently and/or with technical staff including employees and contractors to monitor, troubleshoot and support all facets of the communications infrastructure including LAN and WAN networking, Cisco Wireless network, departmental VLANs, encompassing 100 sites within NYC and Westchester Required Education/Experience
Master's Degree in Information Technology, Computer Science, Engineering or related degree. and minimum of (2) years of IT experience or
Bachelor's Degree in Information Technology, Computer Science, Engineering or related degree. and minimum of (3) years of IT experience or
Associate's Degree in Information Technology, Computer Science, Engineering or related degree. and minimum of (5) years of IT experience or
High School Diploma/GED and minimum of (7) years of IT experience
Preferred Education/Experience
Bachelor's Degree in Information Technology, Computer Science or Engineering and minimum of (3) years of IT experience with CCNA and CCNP.
Relevant Work Experience
Strong understanding of architectural concepts and practices leading to solutions that are reliable, maintainable, reusable, scalable and extensible, required.
Understanding of cyber security principles, required.
Hands-on experience with Cisco IOS based routers, switches, Wireless APs as well as datacenter NX-OS based switches, required.
Working knowledge of BGP and IGP routing protocols (EIGRP, OSPF, 802.1q) primarily Cisco environment, required.
Demonstrate the ability to draw complex network diagrams to the level the audience required.
Proven experience troubleshooting system issues and outages as well as conducting root cause analysis, required.
Proficient with Cisco Command Line Interface (CLI) to perform tasks such as configuring, troubleshooting, and completing IOS upgrades, required.
Demonstrate excellent oral and written communication skills, required.
Experience in network monitoring, management, packet analysis tools, required.
Knowledge of network management and monitoring tools such as BMC Truesight Network Automation, Netbrain, DHCP, InfoBlox, Cisco Smart Software Manager, preferred.
Knowledge of Powershell, Java, XML, Git, Azure DevOps, preferred.
Practical experience using network automation tools and scripting, preferred.
Skills and Abilities
Excellent collaboration and team building skills
Well organized, detail oriented and flexible to handle multiple assignments
Licenses and Certifications
Driver's License Required
Project Management Professional (PMP) (PMP, CAPM, Legal Project Management, etc.) Preferred
Driver's License Required
Other: CCNA, CCNP Preferred
Physical Demands
Ability to push, pull, and lift up to 40 pounds
Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
Possess manual dexterity and the ability to use hands for the duration of the workday
Ability to stoop, bend, reach, and kneel throughout the workday
Ability to read small print and symbols
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Must be able and willing to travel within Company service territory, as needed.
Must be able to participate in the Companys emergency management processes and storm plans as required.
Must wear Personal Protective Equipment (PPE) such as a hard hat, gloves, and safety shoes when required
Core Responsibilities
This is a technical role with functional responsibility to apply your network technology knowledge, skills, and expertise to support our corporate headquarters, data centers, and control centers network.
You will work independently and/or with technical staff to Design, Build, and Transition to Run new sites and locations in the Consolidated Edison and Orange and Rockland Utility Areas. The areas include the Wireless, WAN, LAN, and Monitoring spaces.
Apply your hands-on experience of IP network support and operation to collaborate with cross-functional teams to drive continuous improvements in all aspects of the business.
You will apply your knowledge of OSI model layers 1, 2, and 3, and the network components of each layer along with the higher OSI layers to guide the Run Organization during escalation or Hypercare periods.
You will follow Design scopes made by the Solutions Architect. This will require an attention to detail and curiosity when building by the design.
Support and maintain network management and monitoring tools to streamline and automate processes and/or repetitive tasks.
Assist as an SME in setting Hardware and Software Standards by using a disciplined practice of validation.
Author network documentation including network diagrams, policies and procedures for management and monitoring of the data and voice networks.
Assist in developing and tracking project and program budgets.
Must be flexible and able to work off-hours as required to support deployments, resolve production problems or respond to corporate emergencies.
Perform other related tasks and assignments as required.
$72k-88k yearly est. Auto-Apply 13d ago
Network Engineer - IT Infrastructure
Kairos Power 4.3
Albuquerque, NM jobs
Kairos Power is a new nuclear energy technology and engineering company whose mission is to enable the world's transition to clean energy, with the ultimate goal to dramatically improve people's quality of life while protecting the environment. This goal will be accomplished through the commercialization of the fluoride-salt-cooled, high-temperature reactor (FHR) that can be deployed with robust safety, affordable costs, and flexible operation to accommodate the expansion of variable renewables.
Job Summary
We are searching for a full-time, on-site Infrastructure Engineer to be responsible and accountable for the smooth running of our end-user devices and core applications, primarily for infrastructure located in the Kairos Power Albuquerque, NM site. You will champion the support, implementation, and maintenance of core infrastructure needs impacting the accelerated delivery of engineering and manufacturing services. The successful candidate will have previous IT systems/network engineering experience in an engineering company.
Responsibilities
Install and maintain cloud and on-premises networking and compute resources using IaC where possible
Standardize design and management of cloud and on-premises networking and compute resources
Coordinate and collaborate with outside partners to deliver secure, functional business solutions
Build scalable, reliable, automated solutions that efficiently improve network and application performance
Design, deploy, and maintain hybrid infrastructure across multiple offices and datacenters
Qualifications
3+ years recent work experience as Network Engineer, Systems Engineer, or similar role in a medium/enterprise scale organization; 7+ years overall IT experience
Bachelor's Degree in Computer Science or similar field; or an equivalent combination of education, professional certifications, and work experience is preferred
Recent experience with datacenter operations, physical and logical networking, and systems engineering
Demonstrated on-the-job knowledge and experience with cloud services technologies (e.g. AWS, Azure, Google Cloud) to include design, implementation, and integration
Strong understanding of server-client technologies
Practical experience using configuration management tools (e.g. Terraform, Ansible, Puppet, Chef) as part of an Infrastructure as Code environment
High degree of proficiency in Windows, mac OS, Linux, MDM, SSO, and at least one cloud IaaS platform
Prompt communication and excellent documentation skills
Resourceful / problem-solver mentality
Positive, enthusiastic, service-oriented attitude
Able to work in a fast-paced environment and embrace constant changes and challenges
Working knowledge of modern information security practices
Prior work experience in a highly-regulated industry, especially within the government community
Prior work experience for an engineering or industrial/manufacturing company
Prior work experience in a fast-paced, high-growth startup
Ability to work with highly collaborative team
Ability to solve problems quickly and efficiently
Prioritizes and ensures safety of one self and others
Ability to proactively collect, manage and transfer knowledge
Ability to seek different and novel ways to create efficiencies when working on problems, challenges and issues
Physical Demands
Remaining in a stationary position, often standing, or sitting for prolonged periods
Moving about to accomplish tasks or moving from one worksite to another
Adjusting, moving, transporting, installing, positioning, or removing objects up to 50 pounds in all directions
Communicating with others to exchange information
Environmental Conditions
General office environment
Assessing the accuracy, neatness and thoroughness of the work assigned
High-concentration, demanding and fast-paced
Safety and PPE
Reading and interpreting hazardous warning signs
Reporting issues with equipment or unsafe conditions
Travel
Some travel may be required up to 10%,
Additional Requirements
Occasionally requires overtime
Occasionally requires working weekends
Occasionally requires schedule flexibility
Occasionally requires extended hours to support launch and critical project timelines
#LI-Onsite
About our Benefits
We know that we have some of the most talented and dedicated employees, and we believe in rewarding them accordingly. If you work here, full-time employees (excludes interns) expect to have access to the benefits below:
Competitive compensation packages
Medical, dental and vision benefits for employees and their dependents
Paid Vacation
401(k) and pre-tax health insurance, dependent care, and commuter benefits (FSA)
Kairos Power is committed to building a diverse workforce that reflects the communities where we do business. Kairos Power is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We actively welcome people of different experiences, abilities, and perspectives.
Kairos Power participates in E-Verify.
Candidates only, no recruiters or agencies please.
Note: You are applying for a position that is located in a facility that handles information that is subject to export control restrictions by the Department of Energy under 10 CFR Part 810. To work in this facility, you need to be authorized by the Department of Energy to access Part 810-controlled information. Foreign nationals who are citizens of countries that are not on the Department of Energy's general authorization list (link below) are not permitted to work in our facility unless the Department of Energy issues an export control license to the company to permit that individual to have access to Part 810-controlled information. The following questions are intended to determine the licensing requirements that may apply. **************************************************************