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Baker McKenzie jobs in Tampa, FL - 20 jobs

  • BD & Marketing Assistant

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The BD & Marketing Assistant plays an important role in supporting the marketing and business development activities of the firm. This position is ideal for someone who is proactive, creative, detail-oriented, and interested in the legal industry. You will work closely with members of the Marketing Operations team, and help to implement marketing strategies, coordinate events, and maintain the firm's brand presence across various platforms. You will support a broad range of administrative and marketing-related tasks for the Marketing Operations team. Location This position can sit in our Atlanta, Austin, Baltimore, Boston, Tampa, Chicago, Dallas, Houston, Los Angeles, Minneapolis, Northern Virginia, Philadelphia, Phoenix, Raleigh, San Diego, Seattle, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule. Responsibilities * Support efforts to report on Marketing and Business Development ROI and KPIs across a spectrum of traditional metrics including event engagement and team operational efficiencies and effectiveness. * Assist in planning and executing firm-sponsored webinars, conferences, and small event logistics. * Conduct research leveraging internal and external databases to support business development and marketing efforts. * Assist with tracking sponsorship opportunities with bar associations, charitable organizations, and industry partners. * Draft, edit, proofread, and help maintain business development content collateral including brochures and experience descriptions. * Handle invoicing, vendor communications, file organization, and other administrative tasks as required. * Assist with team-wide AI projects to improve the effectiveness and efficiency of business development and marketing projects. * Perform other tasks and special projects as needed. Desired Skills * Collaboration: Works effectively with attorneys, paralegals, support staff, and external vendors to achieve marketing goals. * Creativity: Generates fresh ideas and approaches to enhance the firm's visibility and outreach. * Adaptability: Remains flexible and resourceful in a fast-paced, deadline-driven environment. * Initiative: Takes ownership of tasks, anticipates needs, and proactively contributes to projects beyond assigned duties. * Technical Savvy: Eager to learn new technologies, tools, and platforms as required by evolving marketing strategies. Minimum Education * High School or GED Preferred Education * Bachelor's Degree in Marketing, Communications, Journalism, English, Business, or a related field preferred. Certificates * Strong written and verbal communication skills, with an eye for detail and accuracy. * Proficiency in Microsoft Office Suite. CoPilot and SharePoint skills preferred. * Basic knowledge of PPT design capabilities and skills is advantageous. * Ability to manage multiple projects simultaneously and meet deadlines. * Excellent organizational and time-management skills. * Professional demeanor and the ability to maintain confidentiality with sensitive information. * Interest in the legal field and willingness to learn about legal terminology and industry trends. Minimum Years of Experience * 1 year experience in Marketing, Communications, or administrative role is a plus. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $26.59 - $37.30 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $26.6-37.3 hourly Auto-Apply 60d+ ago
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  • Sr Manager Legal Billing Operations

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Sr. Manager Legal Billing Operations, working in collaboration with and in support of the firm's strategic initiatives, oversees and leads the Client Account Managers and is responsible for the overall daily operations of multiple Client Accounts team. As a Sr. Manager Legal Billing Operations, you will be responsible for ensuring that managerial staff receive the training, mentoring and coaching necessary to meet the overall billing and business objectives of the firm. You will continually analyze the current billing business processes and make recommendations for improvement based on solid performance metrics. You will test new systems and support upgrades and enhancements. Location This position can sit in any of our US office locations and offers a hybrid work schedule. Responsibilities * Monitors the daily billing operations of the team. Ensures managerial workloads and Biller level assignments are completed in a timely manner and meet the expectations of the attorneys and clients. Continually tracks metrics for multiple billing teams and makes adjustments to the operations of the team as needed. * Responsible for ensuring a group of billing teams meet or exceeds performance standards and metrics. * Analyzes business processes and billing book assignments to ensure the most effective processes and balanced workloads are in place. Develops process/workflow/workload improvements based on analysis. * Provides appropriate training to ensure that managers are properly implementing and adhering to billing processes such that policies are applied consistently across the department. Develops training materials and delivers training to staff, either in person or using electronic tools. * Reviews performance on a continual basis. Coaches and trains managerial and billing staff throughout the year. Completes individual performance reviews and conducts the annual review with the employee. * Fields billing inquiries and questions on a daily basis. * Interact with clients, attorneys and staff on a daily basis. Helps resolve billing issues, including account analysis, and assists attorneys with processing and collection of invoices. * Participates and supports project management initiatives. May be responsible for managing a specific project to include project planning, development and execution. * Plans and facilitate group meetings. Prepares agendas and captures/tracks important discussion items. * Serves as subject-matter expert for a group of managers. Responds to inquiries and process escalations posed by attorneys, practice groups or other team members. * Continually researches and remains current on best practices. Identifies, documents, and communicates system and procedural issues across departments. Liaises with leads in other departments to develop best practices and implement solutions. * Provides leadership to and manages a team of business professionals to include coaching, mentoring and professional development. Responsible for providing performance feedback on a regular basis. * Other duties as assigned. Desired Skills Experience with Aderant plus any e-Billing applications is required. Experience with Business Intelligence software and reporting is highly preferred. Advanced proficiency with Excel is required. Must have excellent analytical skills and be comfortable charting large data sets and summarizing trends. Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be a strategic, creative and innovative thinker. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment which may require long hours to meet workload needs. Must have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. Has ability to lead and manage a diverse team and provide training and guidance to ensure consistent application of billing procedures across the team. Must exercise sound judgment and decision-making skills. Minimum Education * Bachelor's degree in Business, Economics, Finance, Accounting, or similar field. Preferred Education * Master's degree in Finance, Accounting or similar field. Minimum Years of Experience * 8 years of experience working in managerial capacity in a complex billing function in an AM Law 200 law firm with at least two years minimum of second-tier management (managing other managers overseeing a billing/invoicing team.) Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $149,276-$237,355 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $149.3k-237.4k yearly Auto-Apply 52d ago
  • Accounting Service Desk Specialist

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Accounting Service Desk Specialist, in collaboration with and in support of the firm's strategic initiatives, handles the assessment and resolution, or referral, of all accounting and billing inquiries from billers, attorneys, and clients. This role requires a high level of accuracy, excellent communication skills, and the ability to manage sensitive information with discretion. Location This position can sit in any of our US office locations and offers a hybrid work schedule. Working hours are 12:00 PM - 8:30 PM EST. Responsibilities Inquiry Management: Assess, resolve, or refer accounting and billing inquiries from billers, attorneys, and clients promptly and accurately. Communication: Maintain clear and professional communication with all stakeholders, ensuring updates are provided in a timely manner and contain accurate information about accounts, billing, and financial inquiries, including proactive updates and being available to answer questions promptly. Documentation: Accurately document all actions, questions, and resolutions in ServiceNow ticket system and email correspondence. Problem-Solving: Identify and resolve issues utilizing available information and other resources. Refer out of scope issues to correct resolver group. Research the next steps when necessary to ensure the requestor is provided with excellent service and supported throughout the ticket handling process. Compliance: Ensure all accounting practices comply with the firm's policies and relevant legal regulations. Employ methods that ensure tasks are performed accurately and efficiently with minimal errors. Meets or exceeds standard SLA requirements. Training: Participate in training activities to achieve proficiency, enabling Specialist I to support operations in an efficient and effective manner. Pursue and maintain knowledge of accounting software and tools to improve mastery of subject, as well as execution and timeliness of assigned tasks. Continuous Improvement: Ensure expertise is maintained and knowledge is increased by leveraging all opportunities to correct personal knowledge gaps through learning and documentation. Customer Service: Maintain a high level of professionalism in all interactions, treating clients with respect and courtesy while handling sensitive financial information with the utmost confidentiality. Build Trust: Establish and maintain trust through transparency, reliability, and consistent delivery of high-quality service. Be clear when discussing processes, ensure deadlines are met, and recognize opportunities to enhance the user's experience with the Accounting Service Desk. Desired Skills Accounting or billing experience is preferred. Experience with Aderant is required and ChromeRiver, or Kofax is preferred. Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Competence in Microsoft Office Suite including Excel proficiency with filters and pivot tables and Word proficiency with use of headers, footers, and numbering. Ability to manage sensitive information with discretion. Strong organizational skills and attention to detail. Minimum Education High School Diploma or GED. Preferred Education Associate's Degree in Accounting, Finance, or a related field. Minimum Years of Experience 2 years of experience in service-related position. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $28.17 - $43.94 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center .
    $28.2-43.9 hourly Auto-Apply 13d ago
  • Lateral Intake Specialist

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Lateral Intake Specialist supports the firm's critical risk management function by performing all duties associated with conflicts of interest reporting related to the onboarding of new lateral candidates, including: conducting research on corporate business structures; reviewing, analyzing, interpreting, and summarizing conflicts search results; generating conflicts reports; utilizing conflicts applications and research methods in order to assess potential legal and business conflicts; providing a foundational understanding of potential business and ethical conflicts to Conflicts Analysts and Professional Responsibility Counsel, and working with the New Business Intake Lateral Team on the resolution of conflicts; communicating with partners in order to assist in the processing of lateral candidate requests and the resolution of conflicts. Location This position can sit in any of our US offices, and offers a hybrid work schedule. Responsibilities * Conducts research and analyzes the corporate business structure and history of potential clients and adversaries. * Reviews, analyzes, interprets, and summarizes complex conflicts search results as part of the conflict analysis and reporting process and pursuant to the rules of professional conduct. * Generates conflict reports and follows up on outstanding conflict requests, often performed on an urgent basis. * Performs self-evaluative quality control checks of conflict reports prior to delivery. * Provides a foundational understanding of potential business and ethical conflicts to Conflicts Analysts and Professional Responsibility Counsel, and works with the New Business Intake Lateral Team on the resolution of conflicts. * Communicates with partners in order to assist in the processing of lateral candidate requests and the resolution of conflicts. * Other duties as assigned. Desired Skills Experience working in a law firm environment preferred. Must have experience writing and communicating in a business environment in order to present information in a concise and meaningful end product. Experience with intake and conflicts software preferred. Excellent verbal and written business communication skills, with demonstrated ability to exercise good judgment and make sound decisions, while maintaining a customer service-oriented manner. The ability to apply critical thinking in evaluating different conflicts scenarios or outcomes and be adaptable to changes in the procedures or direction. Meticulous attention to detail and a proven ability to prioritize and multitask, with the ability to work under pressure and meet deadlines in a fast-paced environment while maintaining high level work product. Ability to identify data integrity issues and subsequently resolve them appropriately. Minimum Education * High School Diploma or GED Preferred Education * Bachelor's Degree Certificates * Paralegal certificate preferred Minimum Years of Experience * 2 years of direct experience in conflicts or new business intake department; or experience working in a ticketing system environment; or 2 years of paralegal required Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $28.17 - $43.95 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $31k-41k yearly est. Auto-Apply 60d+ ago
  • Communications Specialist - Awards

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Communications Specialist (Awards) is responsible for creating persuasive and engaging submissions for various editorial awards. This role requires working closely with lawyers and Communications, Marketing, and Business Development colleagues to develop narratives that highlight firm achievements and innovations. The individual in this role has a passion for storytelling and an understanding of the media-based awards process. Location This position can sit in any of our US offices and offers a hybrid work schedule. Responsibilities * Conduct thorough research of the awards being targeted, including criteria and previous winners. * Collaborate with various stakeholders to gather information that should be highlighted in submissions. * Write compelling narratives that effectively showcase the value and impact of the work being submitted, ensuring alignment with award criteria. * Edit and refine submissions to ensure clarity, coherence, and persuasiveness. * Develop and manage timelines for submission deadlines, ensuring all materials are completed and submitted on time. * Help organize and maintain a database of potential awards, submission requirements, and deadlines for future reference. * Build relationships with industry contacts to gather insights and tips for crafting successful submissions. Desired Skills * Strong writing and editing skills; creativity with a passion for storytelling; and a keen sense of what makes a submission stand out. Ability to convey complex ideas in a clear and engaging manner. Excellent organizational and project management skill. Possesses a strong understanding of an awards submission process. Minimum Education * Bachelor's degree in Public Relations, Marketing, Communications, Journalism, or related field. Minimum Years of Experience * 5 years of experience in Marketing, Public relations or similar field. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $34.09 - $53.17 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $34.1-53.2 hourly Auto-Apply 60d+ ago
  • eBilling Specialist

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary As an eBilling Specialist, in collaboration with and in support of the firm's strategic initiatives, you would work with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined e-Billing support to billing attorneys and finance counterparts of the firm. Proofreads and submits new matters and timekeeper rates to clients. Obtains and maintains outside counsel billing guidelines on e-Billing clients. Works as part of a team to provide a cohesive eBilling support solution for both direct and indirect assignments. Performs all duties assigned for less complex U.S. and global clients, including proficiency with electronic billing and systems. Location This position can sit in any of our U.S. offices and offers a hybrid work schedule. Responsibilities * Performs a variety of duties to support the full eBilling cycle. * Review of new eBilled matters and rates to be submitted to the client. * Follow up on open items frequently until resolution; escalate as necessary. * Fields eBilling inquiries. * Strong attention to detail. * Gathers and submits documentation required to onboard new eBilling clients; including submitting the first invoice to ensure a successful submission. * Researches and resolves electronic billing rejections on technical and format issues versus billing-related issues. Initiates troubleshooting support and escalations. * Maintain client account assignments. * Review, update and document outside billing guidelines on assigned eBilled clients. * Ensure all tasks for assigned clients are entered in billing and eBilling system accordance with the Firm and client guidelines. * Subject matter expert on assigned clients. * Assist team with projects and/or when needed on e-bill tasks. * Update restrictions on time entry according to guidelines in time entry program (Intapp Terms). * Tracks and resolves tickets assigned by the eBilling service desk on a daily basis. Meets SLAs. * Manages workflow through developing and utilizing best practices, prioritizing work duties effectively, and making practical use of all resources available to complete work. * Maintain weekly updated notes on new matters and new implementations. * Liaises with internal support teams to develop learning and experience for taking on more complex client assignments. * Projects and other duties as assigned. Desired Skills Strong communication and interpersonal skills required to interact with clients, billing timekeepers and business professionals. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment. Must be an accurate proofreader and have strong attention to detail. Has ability to work independently and manage time efficiently. Actively listens to positive and critical feedback. Able to adapt to client needs. Eager to develop and achieve scope and requirements for advanced roles and responsibilities. Strong computer skills including proficiency in Excel and accounting systems, Aderant, Billblast and eBilling vendor sites preferred. Minimum Education * High School or GED Preferred Education * Bachelor's degree in Accounting, Finance or similar field. Minimum Years of Experience * 3 years' prior experience in legal e-billing, in law firm administration roles, or comparable professional service oriented hourly billing, or formal training/certifications in legal back-office operations. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $34.08 - $46.00 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $26k-33k yearly est. Auto-Apply 40d ago
  • Communications Manager (Editor)

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Communications Manager (Editor) reviews, edits, and helps produce a range of external communications that support the firm's thought leadership and strategies. This individual consistently interacts across firm, producing and distributing a variety of message types through our external channels. Location This position can sit in any of our US offices and offers a hybrid work schedule. Responsibilities * Collaborates with stakeholders to review, edit, and occasionally write content to ensure accuracy, clarity, consistency of style, respect for client sensitivities, and application of the firm's messaging. * Handles the external alert publication process from initial intake to publication, a role encompassing review, editing, collaborating with authors and marketing managers, and working with internal and external design, web, and social media teams. * Edits other external-facing communications ranging from invitations, web copy, and ads to lawyer-authored articles for outside publications. * Stages and publishes thought leadership on Sitecore, using basic HTML/CSS as needed. * Works in a fast-moving environment and handles multiple projects simultaneously. * Is a valuable, collaborative team member and fast learner. * Is able to gain understanding of the ethical and legal parameters that encompass legal professional writing, with an awareness of client sensitivities. * Works closely with Communications, Marketing, and Business Development colleagues to shape and deliver clear, effective messaging across various channels. Desired Skills * Has experience working in a law firm or professional services firm, large organization, or a fast-paced publishing environment. * Has exceptional writing, editing, and proofreading skills. * Has a demonstrated ability to edit, proofread, and write clearly and concisely; is able to interpret, synthesize, and communicate information to various audiences in a way that is relevant to them. * Is proficient using Microsoft Office tools and content management/intranet platforms. A basic understanding of HTML/CSS is preferred. * Is a collaborative team player who is able to communicate effectively and develop solid working relationships across multiple levels and organizational areas and personnel levels. * Is a detail-oriented self-starter capable of prioritizing and managing a variety of projects and assignments at one time and who performs well under pressure in a fast-paced environment to meet deadlines while ensuring acute attention to detail and accuracy. * The ability to work West Coast hours is preferred but not mandatory. Minimum Education * Bachelor's Degree in Communications, Journalism, Marketing, Public Relations, English, or a related field. Minimum Years of Experience * 5 years of experience in Communications, Journalism, Public Relations, or Marketing. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $89,991 - $143,088 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $90k-143.1k yearly Auto-Apply 60d+ ago
  • Pursuits & Directories Business Development & Marketing Coordinator

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary As a member of the Business Development's Pursuit team, this position will be responsible for collaborating with others to create compelling deliverables that best position the firm to win work. They will support the MBD team when (1) developing best-in-class, client-centric, compliant, and on-time, pitch and introductory material for business development purposes, (2) developing and maintaining business development standard content, (3) maintaining, updating, and navigating a robust experience library, and (4) collaborating with attorneys and colleagues on directory submissions. Location This position can sit in our Washington D.C., Atlanta, Austin, Baltimore, Boston, Tampa, Chicago, Dallas, Houston, Miami, Minneapolis, New York, Northern Virginia, Philadelphia, Phoenix, Raleigh, Seattle, Short Hills or Wilmington office and offers a hybrid work schedule. Responsibilities * Supports team throughout the pitch and proposal response lifecycle including but not limited to tracking opportunities; developing project plans; scheduling kick-off calls with lawyers and colleagues; gathering and drafting relevant content; and ensuring high quality/error free proposals are submitted. * Creates initial pitch and proposal drafts, and update drafts based on attorney & colleague input in alignment with best practices. * Participates in conversations with attorney teams and MBD colleagues to identify win themes and leverages client research to tailor pitches, proposals and directories to differentiate DLA Piper from its competitors with clearly articulated value propositions. * Aids in follow-up on opportunities to ascertain win/loss status. * Supports maintenance of standard materials in conjunction with BD and Marketing colleagues, ensuring materials are updated consistently post-pitches. * Utilizes and instills discipline in AI among team to improve both process and content creation. * Drafts, edits, formats and reviews proposal documents and ensures the final submission adheres to requirements. * Prepares unique content and graphics to be used to enhance proposal and pitch meeting documents are compelling. * Shares ideas to identify creative new ways to enhance proposal and presentation products. * Works with groups to ensure the experience standard content is accurate and updated. * Provides tailored and formatted experience lists and/or facilitates curated self-service lists. * Works with relevant stakeholders on initial drafts of Chambers and Legal 500 directory submissions and coordinates on the project management of process. * Other duties as assigned. Desired Skills Excellent writing, editing and proofreading skills. Must have database experience and knowledge of management systems and presentation software. General understanding of the role of business development within a law firm environment. Demonstrated experience managing multiple projects under tight deadlines. Must have strong strategic thinking and problem-solving capabilities, as well as solid judgment and decision-making abilities. Ability to recommend and implement solutions. Ability to maintain collaborative relationships with team members, marketing professionals, attorneys, pricing staff and others. Growth-mindset and team-oriented to contribute to overall department projects and needs. Minimum Education * High School or GED Preferred Education Level * Bachelor's Degree in Marketing, Communication or related discipline. Minimum Years of Experience * 2 years' Project/production experience to include management of pitches & proposals in a professional services environment. Preferred Experience * 2 years' of law firm experience. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified at the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $30.98 to $46.33 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $31-46.3 hourly Auto-Apply 56d ago
  • Client Accounts Administrator - ET

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Client Accounts Administrator-ET, working in collaboration with and in support of the firm's strategic initiatives is expected to successfully manage the firm's top-tier billing portfolios based on defined support models to include highest volumes and fees for institutional, high-profile clients and attorneys. You will serve as proxy for regional supervisors as needed and are considered a subject-matter expert in the field of billing. You will represent the department by participating in client meetings and across groups and set and drive agendas impacting billing practices and processes. You will work with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm. You will be responsible for handling the most complex domestic and global billing clients. You will edit, proofread, finalize, and submit invoices to clients on a monthly billing cycle. You will research client billing data and provide detailed analysis to attorneys and support staff. As part of the team, you will provide and ensure a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. You will provide training and mentoring to other staff members on all billing procedures. Location This position can sit in our New York, Atlanta, Baltimore, Boston, Tampa, Miami, Northern Virginia, Philadelphia, Raleigh, Short Hills, or Washington DC office and offers a hybrid work schedule. Responsibilities US Clients * Expected to manage complex billing in terms of volumes, global clients, and electronic billing assignments. * Performs a variety of duties to support the full billing cycle to include reviewing and editing prebills, seeking requisite approvals for deferrals, write-offs and time transfers. * Fields billing inquiries. Tracks and resolves tickets assigned by the Accounting Service Desk on a daily basis. Meets SLA requirements for response and resolution. * High level of proficiency in BillBlast and key electronic billing vendor sites, quality assurance prior to client invoice finalization, and root-cause analysis for electronic bill rejection. Pursues root-cause rejection resolution. * Maintains an accurate description of all client billing requirements which may also include guidelines established by the client's general counsel. Updates and tracks changes to the requirements as necessary. Able to summarize and communicate to key stakeholders. * Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting. * Gathers and submits accrual information based on client requirements. * Finalizes invoices and submits directly to the client (per policy) or provides to attorneys for transmission to the client (per approved exceptions to policy). Includes other billing information as needed. * Submits finalized invoices electronically based on client requirements. * Continuously strives to improve client service and deliverables. Utilizes knowledge of the legal industry to deliver appropriate solutions to the client. * Shares expertise and knowledge to support team member development. Effectively engages with all team members. * Able to proxy for or with manager when additional team support is required. * Drives improvements through collaboration with other departments. * Engages appropriate tools and resources provided to effectively deliver assignments and meet deadlines. Manages time efficiently. * Other duties as assigned. Global Clients * Coordinates and leads global client unified billing. This includes managing global client account assignments and performing all full-cycle billing functions associated with both the firm's and the client's billing requirements. * Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting. * Liaises directly, or via assigned team support, with international counterparts to obtain accurate accrual and forecasting information for monthly client reporting. * Keeps U.S. Billing Timekeeper informed and follows up with international counterparts as required to ensure that engaged locations stay within budget and issues invoices timely. Initiates troubleshooting issues with finance counterparts as needed. * Tracks and resolves tickets assigned by the Accounting Service Desk on a daily basis. * Generates global client LEDES files for electronic billing based on client requirements. Desired Skills Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment. Must be an accurate proofreader and have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. Minimum Education * High School Diploma or GED. Preferred Education * Bachelor's Degree in Accounting, Finance or similar field. Minimum Years of Experience * 5 years' experience successfully managing high volume billing portfolios in a fast-paced environment. Must have an expert level of knowledge and experience with direct billing or client accounts (to include domestic, global and e-Billing) for a law or professional services organization required. Experience as a team lead preferred. Is considered a subject-matter expert. Strong computer skills including advanced proficiency in Excel and accounting system, such as Aderant. Requires proficiency in e-billing applications, such as Bill Blast or e-Billing Hub. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $41.20-$62.78 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $32k-39k yearly est. Auto-Apply 27d ago
  • Conflicts Counsel

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Conflicts Counsel will advise and assist the firm's attorneys and staff in connection with the identification and resolution of conflicts of interest. Location This position can sit in any of our US offices and offers a hybrid work schedule. Responsibilities Advises firm attorneys and staff regarding conflict of interest issues associated with new clients and matters and efficacy and integrity of ethical walls; Analyzes prospective legal matters across every practice group to identify conflicts of interest; Serves as an escalation point for the Conflicts Resolution Group and New Business Intake teams, advising them regarding conflicts of interest and appropriate resolution, including, but not limited to, closed client and former lateral client references and affiliate questions; Drafts and reviews engagement terms, conflict waiver letters, and ethical wall memoranda; Supports the onboarding of lateral attorney/paralegal candidates, as necessary; Works as part of a team with Office of General Counsel attorneys, and Conflicts Resolution Group and New Business Intake staff members; and Identifies and analyzes conflict of interest issues and recommends responses thereto; Responds effectively to sensitive inquiries or complaints; Tracks, manages, and effectively prioritizes numerous responsibilities, emails, and conflicts requests; Provides leadership to and manages a team of business professionals to include coaching, mentoring and professional development. Responsible for providing performance feedback on a regular basis; and Other duties as assigned. Working remotely is an option. Desired Skills Substantive knowledge of Rules of Professional Conduct and current state of legal ethics issues. Excellent written and verbal skills required to communicate complex legal issues. Excellent communication and interpersonal skills required to interact with partners, associates, and firm staff on a regular basis. Strong organizational skills and attention to detail required to handle large volumes of work and numerous matters simultaneously. Ability to work effectively and meet deadlines in a fast-paced environment. Ability to work both independently with minimal supervision and as part of a team. Ability to work outside regular business hours when needed and to travel on occasion. Minimum Education JD Minimum Years of Experience 3 years' experience in law firm or in-house legal department. Prior experience in conflicts resolution or law firm risk management in a large law firm environment highly preferred. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. Provide timely, accurate, and quality work product. Successfully meet deadlines, expectations, and perform work duties as required. Foster positive work relationships. Comply with all firm policies and practices. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. Ability to work under pressure and manage competing demands in a fast-paced environment. Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $127,262 - $202,352 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center .
    $127.3k-202.4k yearly Auto-Apply 60d+ ago
  • Senior Analyst, Partner Compensation

    White & Case 5.0company rating

    Tampa, FL job

    White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work. It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages. Position Summary Working as a part of our Tampa team, this individual will be responsible for processing all partner compensation payments, the corresponding financial reporting. The individual will correspond and communicate with accounting counterparts in all offices regarding account reconciliations, accounting treatment of transactions and questionable balances/items. Additionally, the individual is responsible for ensuring all partner compensation reporting is accurate and reconciles to the general ledger including any related accounts maintained by local offices. Also, this position will assist with answering partner pay memo inquiries regarding compensation, personal disbursements, etc. Duties and Accountabilities1 * Process partner compensation timely and accurately. * Recording all related journal entries for partner compensation related accounts. * Responsible for completing monthly GL reconciliations. * Communicate with Partners, Management, and Global Business Services Personnel on a variety of issues. * Responsible for funding process via JP Morgan Chase portal and monitoring of Daily Cash Report. * Researching and resolving all banking related issues/exceptions. * Reconcile local office GL accounts. * Produce monthly/quarterly/Annual reports for Tax, Finance, Treasury, etc. * Ad Hoc reporting as needed. * Assist in Firm's annual audit. This includes preparing schedules requested by the auditors as well as researching and answering all questions from the auditors as necessary. Qualifications * Strong academic/professional record and intellectual curiosity, creative thinker * Commercial and business awareness * Ability to see the big picture * Outstanding communication and negotiation skills * Strong time management skills, ability to stay calm under pressure when juggling multiple tasks * Driven by professional growth * Strong professional presence * Client service focus * Team player * Strong judgment * Proactive, resourceful, takes initiative * Long-term interest in business law * International experience a plus Location & Reporting * This is a Finance role based in Tampa. * This role reports to Michael Jaffee, Associate Director, Payroll & Partner Compensation. Note to Recruitment Agencies Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team. Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact ********************************. Benefits White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. 1The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
    $59k-72k yearly est. 3d ago
  • BD & Marketing Sectors and Clients Coordinator

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Sectors & Clients Coordinator will work closely with firm lawyers and other members of the Business Development & Marketing Department to support select business development and marketing activities for DLA Piper's sectors. The position requires a self-starter, with accomplished critical thinking skills, who can partner with other business development, marketing, administrative and executive team members to achieve business objectives. The Sectors & Clients Coordinator will work closely with partners in our sectors on strategic client growth opportunities and will report to a Sectors & Clients Manager. Location This position can sit in our Austin, Atlanta, Baltimore, Boston, Tampa, Chicago, Dallas, Houston, Los Angeles, Miami, Minneapolis, Northern Virginia, Philadelphia, Phoenix, Raleigh, San Diego, Seattle, Short Hills, Washington, D.C., or Wilmington office and offers a hybrid work schedule. Responsibilities * Supports client targeting and cross-selling initiatives. * Supports sector events, industry sponsorships, and webinars. * Collaborates with the Pitch team on content generation for RFPs and pitches. * Manages, updates, and develops marketing collateral, pitch materials, and website and social media content. * Tracks and maintains experience and credentials across select sectors in firm systems and base slides. * Contributes to marketing campaigns and targeted client outreach as a cross-functional team member. * Gathers and maintains data points to measure ROI. * Drafts directory submissions and industry awards. * Coordinates internal and external communications, including client alerts, newsletters, press releases and ads. * Masters firm systems, such as CRM and experience database, to harness client intelligence and create efficiencies in process. * Performs other duties as assigned. Desired Skills Collaborative team player who can both take direction and self-start. Exceptional attention to detail, demonstrated ability to transfer learnings from one situation to the next, and a flexible and organized approach. Critical thinker, eager to learn, positive and able to thrive in a fast-paced environment with competing priorities and deadlines. Strong relationship builder who is committed to learning the practice and eager to grow their skill set. Takes the initiative to create and foster engagement. Proficiency with MS Word/Excel/PowerPoint/Teams is essential. Prior experience using programs like Co-Pilot and Microsoft Dynamics is desirable but not required. Minimum Education * High School Diploma Preferred Education * Bachelor's Degree in Marketing, Communications, Business or related field. Minimum Years of Experience * 2 years' of direct experience serving in a marketing and business development role in a large law firm or professional services environment. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $30.98 - $44.31 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $31-44.3 hourly Auto-Apply 60d+ ago
  • Specialist, Collections

    White & Case 5.0company rating

    Tampa, FL job

    White & Case is an elite global law firm serving leading companies, financial institutions, and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers and staff operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work. It's not just about our global network of offices and shared services centers; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. Our lawyers are globally minded, enterprising, collaborative, and committed to excellence. Our people represent 90 nationalities and speak 80 languages. Position Summary White & Case is seeking a Collections Specialist to support the Firm's cash flow activities. This role involves regular communication with clients to ensure accurate and timely collection of aged receivables. Responsibilities include following up on past due invoices, setting targets and payment plans, researching discrepancies, and resolving disputes. The Specialist will generate aging reports for partners, inventory managers, and Firm management to monitor collections against targets. Additionally, the role requires collaboration with these internal parties to address and resolve challenges in collecting balances on time. Effective A/R management, with a sensitivity toward client services, is essential at both the partner and client levels. The ideal candidate will possess strong critical thinking, problem-solving, and time management skills, with a proven ability to handle multiple responsibilities in a fast-paced environment. Proficiency in professional communication via email, mail, and phone with individuals at various levels, especially clients, is crucial. The successful candidate will play an integral role in helping the firm reduce aged A/R and meet collection targets. Duties and Accountabilities1 * Monitor and analyze aged receivables, including amounts held in suspense or unallocated * Regularly contact clients, by email, mail and phone, to inform of due balances and follow up status of past due invoices * Work with clients to set commitment dates and help establish payment plans * Collaborate with partners and inventory teams to research and resolve disputes, including variances between billed and paid amounts * Work with partners and revenue teams to understand issues in collecting due balances and support the development of strategies to decrease the turn around time of our collections * Generate reports for partners, inventory teams, Firm management and other internal parties to track collections against targets * Address and respond to inquiries from internal and external parties regarding the collections and credit activities * Support internal and external audits * Maintain process documentation * Other ad hoc requests and projects, as requested by management Education and Qualifications * Bachelor's degree or equivalent experience required * Experience in collections, credit analysis, billing and/or cash receipts preferred * Law firm experience preferred * Thorough understanding of billing, collections and receivable processes and procedures * Strong communication skills, able to interact at all levels * Exceptional attention to detail * Ability to articulate thoughts and concepts adeptly * Ability to critically think through issues * Ability to see an issue through from start to finish * Ability to organize work flow and use time efficiently * Ability to anticipate work needs and follow through with minimum direction, follow up on own intiative * Exceptional determination, self-motivation and interpersonal skills and resolve * Intermediary knowledge of MS Excel and Powerpoint * Knowledge of 3E or Elite Enterprise preferred Location & Reporting * This role is based in our Tampa office. * This role reports to the Senior Manager, Revenue. Note to Recruitment Agencies Our Internal Recruitment team are responsible for all end-to-end lateral recruitment process. All agencies must sign White & Case terms of business which are often specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team. Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact ********************************. Benefits White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. 1The above is only a general description of the essential duties associated with this position. It is not an exhaustive or comprehensive list of all duties of the individual holding such position.
    $33k-38k yearly est. 60d+ ago
  • Client Accounts Operations Lead - CT/ET

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The Client Accounts Operations Lead, working in collaboration with and in support of the firm's strategic initiatives, is an advanced level Legal Biller with analytical and job priority sequencing responsibilities. In this position, you will not have permanently assigned billing responsibilities, but it is expected for you to dynamically manage the firm's top-tier billing portfolios based on an as needed basis, potentially supporting multiple managers / billing teams to temporarily assume the duties for billing support models to include highest volumes and fees for institutional, high-profile clients and attorneys. Based on overlapping assignments from multiple managers or for providing interim support for multiple biller's positions, as the Operations Lead, you will be responsible to analyze and prioritize responsibilities to ensure maximum contribution to the larger billing organization, which includes process and gap analysis to be incorporated into customized training and mentoring to other staff members on all billing procedures. As part of the team, you will provide and ensure a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. You will serve as proxy for regional managers as needed and are considered subject-matter experts in the field of billing. You may provide temporary managerial support in the absences of designated regional managers or be a functional supplemental senior-level billing resources during absences, unplanned vacancies and/or during periods of increased work content within a designated regional territory. You will represent the department by participating in client meetings and across groups and sets and drives agendas impacting billing practices and processes. The Client Accounts Operations Lead will report to a Manager, Sr Manager, or Director in the department with ongoing assignments that require taking directions from or providing support to multiple regional managers simultaneously. This position is remote and may require work across various time zones and may require dynamic work schedules that change according to business needs of assigned region. Location This position can sit in our Washington DC, Atlanta, Austin, Baltimore, Boston, Tampa, Chicago, Dallas, Houston, Miami, Minneapolis, New York, Northern Virginia, Philadelphia, Raleigh, Short Hills, or Wilmington office. Responsibilities * Provide temporary managerial support in the absence of designated regional managers. * Provide temporary functional supplemental senior-level billing resources during absences, unplanned vacancies and/or during periods of increased work content within a designated regional territory. * Be the Subject Matter Expert to help provide legal billing surge support for several regional billing teams / managers. Internal assignments made on an as need basis to provide short-to-mid-term support for designated billing groups experiencing temporary production surges or shortfalls of required billing resources. Assignments may include splitting time and working in allocated incremental assignments for multiple managers providing billing for multiple-billing attorneys. * Review data for accuracy prior to submitting it; gather and submit accrual information based on client requirements. * Research and resolve electronic billing rejections. * Research client billing data and provides detailed analysis to attorneys and support staff. * Track and resolve tickets assigned by the Accounting Service Desk on a daily basis. * Works across multiple teams of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm. * Responsible for analyzing and prioritizing responsibilities to ensure maximum contribution to the larger billing organization, which includes process and gap analysis to be incorporated into customized training and mentoring to other staff members on all billing procedures. * Maintain an accurate description of all client billing requirements, which may also include guidelines established by the client's general counsel. Update and track changes to the requirements as necessary. * Interact with billing department stakeholders to understand business problems and define solution requirements. * Analyze legal billing process and supporting systems and develop business cases, build metrics and perform reporting. Document and communicate functional and system requirements and build process-flow diagrams. Also, continually review internal processes for opportunities to improve efficiency. * Apply best practices for effective communication and problem solving, create standardized department reports, analyze data and document areas requiring improvement. * Support projects and report efforts and liaise with project participants and follow up routinely to ensure effective communication and completion of tasks. * Interface with IT and various departments to support execution of cross-functional project requirements and perform system testing and requirements validation. * For US clients: support the full billing cycle to reviewing and editing proformas, seeking requisite approvals for deferrals, write-offs, and time transfers. Field billing inquiries from adjacent support groups and attorneys. Create and maintain complex monthly reporting. * For global clients: coordinate and lead global client unified billing, which includes reviewing data for accuracy prior to submission, managing global client account assignments and performing all full-cycle billing functions associated with both the firm's and the client's billing requirements. Create and maintain complex monthly reporting. Liaise with international attorneys and/or finance counterparts to obtain accurate accrual and forecasting information for monthly client reporting. Follow-up frequently with international counterparts to ensure that engaged locations stay within budget and issue invoices timely. Troubleshoot issues with finance counterparts as needed. Track and resolve tickets assigned by the Accounting Service Desk on a daily basis. Generate global client LEDES files for electronic billing based on client requirements. * Develop training programs to ensure consistent billing processes across the team and provide training to attorneys and staff as needed. * Finalize invoices and submit them directly to the client (per policy) or provide them to attorneys for transmission to the client (per approved exceptions to policy), also, includes other billing information as needed. * Serve as a point of escalation and Quality Analyst to support and coach more junior Specialists; provide support, guidance, mentoring, and training to staff as needed. Desired Skills * Advanced job experience as a senior-level Legal Biller. * Excellent communication (verbal and written) and interpersonal skills are required to interact with various colleagues and business stakeholders. * Advance billing experience with a major law firm in a finance or billing assignment. * Expert level of knowledge and experience with direct billing or client accounts (to include domestic, global, and e-Billing) for a law firm or professional services organization supporting legal billing. * Strong knowledge in Aderant Legal Billing accounting system. * Proficient in e-billing applications such as e-Hub or Bill Blast. * Team-oriented and have the ability to work effectively and collaboratively in a fast-paced environment. * Accurate proofreader and have strong attention to detail. * Ability to troubleshoot and resolve complex problems. * Ability to work independently and is able to take direction well. * Strong analytical skills and attention to detail with ability to recognize opportunities for efficiency improvements and coaching other billing employees on industry and process level optimization. * Comfortable summarizing and communicating project scope and execution. * Strong computer skills, including advanced Microsoft Excel skills, including in use of Lookup and PivotTable functions. * Organized and a self-starter with the ability to handle a large number of projects at one time and meet multiple concurrent deadlines. * Ability to prioritize assignments while accepting work assignments and providing backup billing support to multiple managers supporting a large base of dynamically (i.e. not permanently) assigned billing attorneys. Minimum Education * High School Diploma or GED. Preferred Education * Bachelor's degree in Business Administration, Accounting, Finance, or related field. Minimum Years of Experience * 5 years of senior-level legal billing experience managing high volume billing portfolio in a fast-paced customer environment, customer service and business analysis. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $89,991 - $130,000 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $90k-130k yearly Auto-Apply 31d ago
  • BD & Marketing Operations Sr. Specialist

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary The BD & Marketing Operations Sr Specialist plays a critical role in supporting the firm's marketing and business development initiatives to enhance the firm's visibility, client engagement, and growth. As a member of the Marketing Operations team, drives operational excellence and collaboration throughout the Business Development and Marketing (BDM) department in support of firm priorities. Ensures team infrastructure (people, processes and technology) is optimized and enables data-driven decision making. Collaborates closely with the Senior Manager of Marketing Operations to execute tactically on complex, cross-department and interdepartmental initiatives that require strategic coordination and collaboration. Location This position can sit in our Atlanta, Austin, Baltimore, Boston, Tampa, Chicago, Dallas, Houston, Los Angeles, Minneapolis, Northern Virginia, Philadelphia, Phoenix, Raleigh, San Diego, Seattle, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule. Responsibilities * Contribute to the development of and execute on the implementation of sophisticated marketing processes and procedures across that support the BDM team. * Create tools and resources that facilitate transparency and measure ROI within BDM and with lawyers. * Guide and train the firm's centralized back-office marketing administrative team, Marketing Central, as their go-to, day-to-day point of contact. * Improve centralized marketing support by improving and realigning process-driven tasks. * Drive planning and production of firm promotional webinars and support other firm event processes. * Measure and analyze results of marketing initiatives and report on ROI. * Assist with building a knowledge base in ServiceNow, incorporating feedback from stakeholders and process owners. Use this feedback to create and update process documents across MBD as needed. * Perform other tasks and special projects as needed. Desired Skills The ideal candidate brings proven experience supporting client growth initiatives in a law firm or professional services environment, with a solid understanding of business development best practices. They demonstrate agility and the ability to quickly adapt to changing assignments, competing deadlines, and evolving team structures. A strategic thinker with strong execution skills, this individual can translate ideas into action while maintaining responsiveness, attention to detail, and quality under pressure. They possess strong executive presence and are comfortable engaging with senior lawyers and firm leadership. Exceptional written and verbal communication skills are essential, along with the ability to distill complex information into clear, compelling messaging. This role requires a collaborative, team-oriented mindset and the ability to work seamlessly across departments, practice groups, and regions. Proficiency in Microsoft Word, Excel, and PowerPoint is required; experience with CRM and experience management platforms such as InterAction is a plus. Most importantly, the successful candidate will bring a growth mindset, intellectual curiosity, and a commitment to continuous improvement in how we support our lawyers and deliver value to clients. Minimum Education * Bachelor's Degree in Marketing, Communications, Business, or related field. Desired Experience * Knowledge of and experience with webinar operations, including CLE and CPE requirements. * Proficient in working with Zoom or other webinar platforms. * Excellent project management and organization skills. * Strong attention to detail and ability to adhere to strict and moving deadlines. * Ability to build relationships with internal and external stakeholders. * Proven ability to manage multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment. * Support implementation and continued improvement of MBD's platforms and technology stack. * Self-starter with strong critical thinking skills and a solid understanding of the Marketing Operations function within a sophisticated global law firm. * Skilled in analyzing data and leveraging multiple information sources to develop actionable insights and recommendations. * Strong writing and editing skills. * Proficiency in Microsoft Office Suite; experience with SharePoint and Microsoft Copilot preferred. * Familiarity with CRM systems (e.g., InterAction, Dynamics, Peppermint) and marketing automation tools. * Strong attention to detail and commitment to maintaining data integrity and compliance standards. * Ability to collaborate effectively with attorneys, business development teams, and cross-functional stakeholders. * Demonstrated adaptability and willingness to learn new technologies, tools, and processes to support evolving marketing strategies. Minimum Years of Experience * 6 years' experience in Marketing or business development in a professional services environment. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $80,348 - $117,111 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $80.3k-117.1k yearly Auto-Apply 60d+ ago
  • Specialist, Invoice Compliance

    White & Case 5.0company rating

    Tampa, FL job

    White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work. It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages. Our Finance Team The Global Finance team is led by the Firm's CFO, Steve Wrede, and is made up of approximately 280 team members around the world. Committed to our 2020 strategy for profitable growth, our core functions include billing and collecting Firm invoices, statutory accounting for the Firm and for individual offices, creating and distributing management reports, processing payments to vendors or reimbursements to employees and managing for our people. Together, we work seamlessly across our network of offices and countries where we operate. Ours is a multicultural, dynamic, and supportive team, where everyone's contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength. Our team's remit includes partner compensation and the maintenance of partner equity accounts; strategic procurement of vendor services; global tax strategies; inventory management, and finally analysis of the profitability of clients, matters and groups of timekeeper. We work with partners and with other business services groups to establish hourly billing rates as well as client-specific fee arrangements. Our Treasury team is responsible for global cash management, foreign currencies and hedging. In consultation with Firm leaders, we set annual global revenue and expense budgets across Regional Sections and offices, including legal and business service departments. The team continuously reviews expenditures throughout the year to ensure that the Firm's resources are being used efficiently. Position Summary The Invoice Compliance Specialist is responsible for the intake, review and processing of outside counsel invoices on behalf of one of the Firm's key clients. The candidate will be responsible for the first level review of all local counsel time worked across the portfolio of matters. This will require in depth knowledge of each matter including an overview of the legal service provided and keystakeholders within the internal and external client teams. The ideal individual must be a detail-oriented thinker who thrives in a fast-paced environment while working cross-functionally to ensure the success of the Firm and its client. Priorities will include communication with outside counsel directly on invoice management both domestically and internationally. The successful candidate will have exceptional attention to detail, along with strong critical thinking, problem solving and time management skills. Duties and Responsibilities1 * Thorough understanding of payables, billing, collections and receivable processes and procedures * Processing of monthly local counsel invoices in over 75 countries for compliance with client counsel guidelines * Track and submit local counsel invoices for relevant lawyer review and approval workflows, up to and including negotiatiating discounts of inefficient invoices with local counsel where appropriate, and forwarding to Accounts Payable for payment once complete * Generate reports for clients, partners, inventory teams, Firm management and other internal parties to track local counsel invoices and other key statistics * Identify matter management and billing process improvement opportunities and make respective recommendations * Ability to address inquiries and resolve disputes from internal and external parties regarding billing activities * Other ad hoc requests and projects as requested by lead partner and management Qualifications * Bachelor's Degree in Accounting, Finance or related discipline * Law Firm/Professional Services experience is essential, ideally in a top 20 firm with experience liaising with overseas offices/international * Proficient in the use of Microsoft Office * Knowledge of Legal Tracker preferred * Strong written and verbal English communication skills * Detail-oriented thinker who thrives in a fast-paced environment * Ability to effectively interact cross functionally and with all organizational /management levels * Prioritize and handle multiple projects at once, particularly during month and year-end Location and Reporting * This is a hybrid in-office/remote role based in our Tampa office * This role will report to the Invoice Compliance Supervisor Note to Recruitment Agencies Our Internal Recruitment team are responsible for all end-to-end lateral recruitment process. All agencies must sign White & Case terms of business which are often specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team. Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact ******************************** Benefits White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The firm may modify and amend this job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. 1The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties. 2Performance and qualifications are measured in accordance with our Career Framework, which can be provided upon request.
    $34k-41k yearly est. 60d+ ago
  • Treasury Accountant

    White & Case 5.0company rating

    Tampa, FL job

    White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. With lawyers operating from more than 40 locations, working around the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world's key financial markets and our strengths in handling complex cross-border work. It's not just about our global network of offices; it's the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It's one of the reasons we attract and retain cross-border work. Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Our people represent 90 nationalities and speak 80 languages. Position Summary White & Case LLP is seeking a Treasury Accountant who will be responsible for handling trust and escrow transactions, compliance, reporting, reconciliations and maintenance of accounts. The individual will be required to work across multiple jurisdictions and understand the rules governing trust transactions in the jurisidctions in which we operate globally. The successful candidate must possess exceptional communication skills both written and oral, be able to multi-task in a high-paced environment and be highly detail oriented. Our Finance Team The Global Finance team is led by the Firm's CFO, Steve Wrede, and is made up of approximately 280 team members around the world. Committed to our 2020 strategy for profitable growth, our core functions include billing and collecting Firm invoices, statutory accounting for the Firm and for individual offices, creating and distributing management reports, processing payments to vendors or reimbursements to employees and managing for our people. Together, we work seamlessly across our network of offices and countries where we operate. Ours is a multicultural and supportive team, where everyone's contribution is welcome and where we share a mutual ambition to achieve our goals and take the Firm from strength to strength. Our team's remit includes partner compensation and the maintenance of partner equity accounts; strategic procurement of vendor services; global tax strategies; inventory management, and finally analysis of the profitability of clients, matters and groups of timekeeper. We work with partners and with other business services groups to establish hourly billing rates as well as client-specific fee arrangements. Our Treasury team is responsible for global cash management, foreign currencies and hedging. In consultation with Firm leaders, we set annual global revenue and expense budgets across Regional Sections and offices, including legal and business service departments. The team continuously reviews expenditures throughout the year to ensure that the Firm's resources are being used efficiently. Duties and Accountabilities1 * Processing and handling of trust and escrow disbursements and receipts * Monitoring and posting of client receipts * Preparation of monthly trust reporting for management * Assist with audit requests (internal and external) * Ad-hoc account analysis and reporting * Liaising with the global finance teams, as appropriate * Maintain and update training and process documentation * Monitor and ensure transactions are compliance with global and statutory policy and protocol * Preparation of variance analysis on the management accounts * Liaising with the global finance teams, as appropriate * Other reasonable duties as the business requires Qualifications * Communicate with and respond to project requests in a timely, courteous and professional Bachelor's degree * 5 - 10 years of law firm experience preferred * Ability to multi-task and work-well in high paced environment * Proficient in Microsoft Office applications, including Excel and PowerPoint * Excellent communication skills - written and oral * Exceptional determination, self-motivation and interpersonal skills and resolve * Experience of Elite 3E is advantageous Location & Reporting * This role is based in Tampa, Florida * This role will report to the Global Financial Operations and Systems Manager Note to Recruitment Agencies Our Internal Recruitment team are responsible for all end-to-end lateral recruitment process. All agencies must sign White & Case terms of business which are often specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction. Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the Americas Lateral Recruitment team. Equal Opportunities White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm's policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law. Applicants who are interested in applying for a position and require an accommodation during the process should contact ********************************. Benefits White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible. The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment. 1The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.
    $50k-59k yearly est. 38d ago
  • Sr Manager Billing Administration

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary As a Sr. Manager Billing Administration in collaboration with and in support of the firm's strategic initiatives, you will manage all aspects of the e-Billing, Service Desk, and Billing Operations Support functions. You will be responsible for ensuring established service levels are met and exceeded through tracking and monitoring team metrics. You will identify areas for improvement and implement enhancements to processes or practices. You will provide training to billing team members, lawyers, and other support staff to ensure consistency in application across the firm. Location This position can sit in any of our U.S. offices and offers a hybrid work schedule. Responsibilities * Manages the performance of a consolidated Legal Billing Administrative Team responsible for areas such as e-Billing, Accounting Service Desk, Matter Creation, Rates Administration, and various Operations Support teams / processes to meet and exceed service delivery standards of a large dynamic legal billing department. Responsible for evaluating individual performance throughout the year and preparing annual performance evaluations. * Ensures first-level support for all clients is timely, accurate, and complete. * Reviews, aggregates, and communicates relevant, critical service trending data to Billing leadership to assist with overall billing effectiveness * Responsible for ensuring the team meets or exceeds performance standards and metrics. * Creates an environment of continual process improvement. Evaluates, plans, and implements improvements in business processes and practices. * Regularly communicates with and solicits feedback from all Billing teams to continually refine and improve performance. * Proactively identifies automation opportunities and technology improvements to billing tools; prioritizes efforts and drives improvement tasks to completion. * Executes process improvement solutions to billing problems, using data analysis and optimization tools to support strategic process improvement plans. * Establishes and enforces support policies, including service level agreements, escalation processes, ticket handling, and customer satisfaction monitoring and measurement. * Works closely with e-Billing staff on new client e-billing set-up. Reviews new entries for accuracy and ensures all relevant data has been entered. * Ensures billing rates are entered correctly. Monitors for accuracy and updates. * Leads a variety of different projects. Develops plans, schedules, and resources aimed at expanding service delivery, including the development of new technology. Serves as subject matter expert to internal and external cross-functional teams including accounting, billing, and information technology. * Analyzes business processes and analyzes process flows based on analyses to ensure that the most effective processes are in place. * Develops effective processes flows to ensure the most effective processes are in place. * Continually researches and remains current on best practices. Identifies, documents, and communicates system and procedural issues across departments. Liaises with leads in other departments to develop best practices and implement solutions. * Works closely with 3rd party vendors on resolution of technical or system issues. Confirms systems are working properly and that issues have been resolved. * Facilitates regular communication of Service Desk results and trends to the Billing department. * Manages and monitors requests coming into billing support teams such as a Finance / Billing Service Desk, various other administrative team, and e-Billing processes. Addresses escalated and complex issues independently. Facilitates resolution with appropriate resources. * Other duties as assigned. Desired Skills Two plus years' experience managing second tier managers supporting administration and service staff in a high-traffic, first level contact Legal Billing Customer Service setting. Must have experience working with, establishing standards for, and managing a networked tracking system to create, manage, report on and resolve call tickets and escalate support requests. In-depth understanding of Service Desk operations and using telephone and email support techniques particularly in the area of assisting users with immediate response requirements. Working knowledge of Financial Systems, specifically familiarity with invoice creation and electronic invoicing in legal systems such as Elite or Aderant. Must have strong proficiency in Microsoft Office. Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be a strategic, creative and innovative thinker. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment which may require long hours to meet workload needs. Must have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. Has ability to lead and manage a diverse team and provide training and guidance to ensure consistent application of billing procedures across the team. Must exercise sound judgment and decision-making skills. Minimum Education * Bachelor's Degree in Business Management, Accounting, Finance, or a similar field. Preferred Education * Master's Degree in Accounting, Finance, or a similar field. Certificates * Customer Service certification desired, such as SDI, HDI, ITIL preferred. Minimum Years of Experience * 8 years of experience in an accounting or billing environment, preferably in a law firm or professional services organization. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $149,276-$237,355 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-SB1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $149.3k-237.4k yearly Auto-Apply 52d ago
  • BD & Marketing Specialist - Global

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary This BD & Marketing Specialist - Global role will work closely with firm lawyers and other marketing team members to support select marketing and business development activities for DLA Piper's Global BD & Marketing Team focusing on global initiatives in connection to the US, Latin America, Canada, across the Americas, and globally. The position requires a self-starter with accomplished critical thinking skills who can partner with other marketing, business development, administrative, and executive team members to achieve business objectives. You will directly support the DLA Piper Global Team and its team members. Location This position can sit in our Atlanta, Austin, Baltimore, Boston, Chicago, Dallas, Houston, Los Angeles, Miami, Minneapolis, New York, Philadelphia, Phoenix, Raleigh, Reston, San Diego, Seattle, Short Hills, Tampa, Washington, D.C., or Wilmington office and offers a hybrid work schedule. Responsibilities * Works closely with our Senior Director of Global BD & Marketing and the respective Marketing Managers and team on strategic client growth projects, pitches/RFPs, content development, experience tracking, directory submissions, events, webinars, and other activities related to demonstrating our expertise to clients. The role supports global cross‑border teams and initiatives across the United States, Latin America, and Canada, and may be called upon to assist with other projects as needed. * Conducts and coordinates research (with firm research/library teams) on clients, experience/capabilities, markets, industry trends, law firm competitors, and other relevant areas, to facilitate cross-border activities, help position the teams, for proposals as needed, and to demonstrate expertise cross-border and within the various markets. Assists in developing data-driven solutions and performing analytics to support business development needs. * Assists in compiling presentations, key metrics, and reports to leadership. * Works with other CMBD leadership, Directors, and Marketing Managers on other key practice/sector group projects as requested/appropriate. * Actively participates in lawyer meetings as requested/appropriate. * Utilizes the Marketing Resource System (MRS) to track all workflow, InterAction for CRM, and Experience Hub for experience reporting. * Other duties as assigned. Desired Skills Previous law firm experience is preferred. Ideal candidate will be a high-energy, savvy marketing professional, with strong writing and presentation skills, and the ability to multi-task and thrive in a fast-paced setting. Strong writing, proofreading and editing skills critical, with a keen attention to detail. Communication and data analysis skills, client service orientation, project management, and the ability to generate immediate credibility with firm lawyers are also essential. DLA Piper's Marketing team is highly collaborative and quickly re-prioritizes as demands and deadlines change. Our ideal candidate must work well in this multi-cultural team environment where most interaction is "virtual". Proficiency with MS Word/Excel/PowerPoint. Minimum Education * Bachelor's Degree in Marketing, Communications, Business, or related field. Minimum Years of Experience * 3 years of experience in marketing and/or business development in a professional services environment. Essential Job Expectations While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $71,743 - $109,321 per year depending on the candidate's geographic market location. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $71.7k-109.3k yearly Auto-Apply 22d ago
  • Accounts Receivable Specialist

    DLA Piper 4.9company rating

    Tampa, FL job

    DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together. Summary This position supports the Accounts Receivable department in researching and processing various cash applications and other credit accounting. Location This position can sit in our Atlanta, Baltimore, Boston, Miami, Northern Virginia, Philadelphia, Raleigh, Reston, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule. Responsibilities * Process cash application in Aderant. * Research pending cash receipts and related items that are unidentified and unapplied. * Respond to A/R related requests and inquiries from various groups such as billing and collections. * Address and resolve tickets in ServiceNow. * Assist with write offs, reversals, and reallocations. * Work closely with the Collections department to apply pending and unallocated payments. * Complete the above responsibilities within established timeframes and standards. * Other duties as assigned. Desired Skills Knowledge of general accounting procedures. Computer skills required to include proficiency in Microsoft Excel and 10-key. Ability to work in a fast-paced environment that promotes teamwork. Attention to detail and accuracy. Communication and information management skills. Ability to meet deadlines. This individual should maintain a professional demeanor and possess organizational and leadership skills. Minimum Education * High School Diploma or GED. Minimum Years of Experience * 2 years of experience as an AR Specialist. Essential Job Expectations. While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: * Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. * Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner. * Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations, and perform work duties as required. * Foster positive work relationships. * Comply with all firm policies and practices. * Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed. * Ability to work under pressure and manage competing demands in a fast-paced environment. * Perform all other duties, tasks or projects as assigned. Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Work Environment The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future. Disclaimer The purpose of this is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm's discretion at any time. This job description does not change the at-will nature of employment. Application Process Applicants must apply directly online instead of sending application materials via email. Accommodation Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact ***********************. Agency applications will not be considered. No immigration sponsorship is available for this position. The firm's expected hiring range for this position is $26.59 - $33.28 per hour depending on the candidate's geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also be dependent on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k). #LI-FG1 #LI-Hybrid DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center.
    $26.6-33.3 hourly Auto-Apply 60d+ ago

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