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Balsam Brands jobs - 106 jobs

  • Senior Account Manager, Mass Retail

    Balsam Brands 4.4company rating

    Balsam Brands job in Redwood City, CA or remote

    We are seeking a highly driven Senior Account Manager with a passion for building and scaling business with major Mass Retail partners. We're looking for a Senior Account Manager to take ownership of some of our most important strategic accounts, including Target, Walmart, Lowe's, and other key retailers, across both in-store and eCommerce channels. In this role, you'll own the P&L, define and execute sales and marketing strategies, drive account growth, and ensure flawless execution across the business. You'll also mentor and develop one direct report (Account Manager), working together to deliver exceptional results. This full-time position reports to the Head of Indirect Sales and is located in Redwood City, CA. The team member is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office. What you'll do: * Own and manage the full P&L for key Mass Retail accounts. * Develop and execute growth-focused sales, marketing, and channel strategies for both in-store and eCommerce businesses. * Build and maintain strong relationships with retail partners, acting as the primary point of contact. * Analyze performance, market trends, and category dynamics to optimize assortment, pricing, promotions, and forecasting. * Navigate retailer-specific systems and portals (e.g., Target Partners Online, Walmart Retail Link, Lowe's Vendor Portal) to manage item setup, reporting, forecasting, and compliance. * Utilize and oversee EDI workflows, ensuring accurate order flow, chargeback prevention, inventory alignment, and operational efficiency. * Collaborate cross-functionally with Marketing, Operations, Finance, Supply Chain, and Product teams to ensure best-in-class execution. * Lead quarterly and annual business reviews and deliver clear, compelling presentations to internal and external stakeholders. * Guide direct reports and functional team members by identifying opportunities for growth, leveraging team strengths, and developing members toward organizational effectiveness. What you bring to the table: * 11+ years of account management experience, preferably with Mass Retailers (Target, Walmart, Lowe's, or similar). * Proven experience owning P&L and delivering revenue growth in retail or CPG environments. * Strong understanding of omnichannel retail, including in-store and online merchandising fundamentals. * Demonstrated proficiency with retailer portals (e.g., Retail Link, Partners Online, Lowe's systems) and EDI processes. * Excellent analytical skills with the ability to interpret data and translate insights into actionable strategies. * Leadership experience managing or mentoring team members. * Outstanding communication, relationship-building, and presentation skills. * A strategic thinker with a hands-on, results-driven approach. * History of autonomous work without direct regular oversite * Bachelor's degree required About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico. The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace. * Check out our flagship brand, Balsam Hill: ****************** * Balsam Brands in Forbes: ************************************* * Balsam Brands on LinkedIn: ********************************************** * Glassdoor: ************************************* At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes: * Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process * Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents * Up to $2,000 annual funding toward HSA accounts * Medical, transit, dependent care FSA * Infertility coverage offered on all medical plans * Generous parental leave program and flexible return options * Company-paid life and AD&D insurance * Company-paid short and long-term disability insurance * 401(k) with dollar-for-dollar company match up to $4,000 per calendar year * Employee Assistance Program (EAP) and other mental health and wellness perks * Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages * Paid 5-week sabbatical leave after 10 years of employment * Annual continuous learning benefit up to $1,000 per person, per fiscal year * Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment * Generous team member merchandise discount * Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance The base pay range for this position is: $144,000 - $180,000. Please note that placement within the posted salary range is based on several factors, including geographic location, experience, skills, alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range, as this typically reflects a candidate who exceeds all role requirements and brings significant, directly applicable experience. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner. At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #LI-Hybrid
    $144k-180k yearly Auto-Apply 12d ago
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  • VP of Growth Channels

    Balsam Brands 4.4company rating

    Balsam Brands job in Redwood City, CA

    As VP of Growth at Balsam, you will be responsible for overseeing a team charged with developing new business channels and launching innovative concepts. This will include oversight of Indirect Sales (wholesale & marketplace), business-to-business (B2B) and Horizon Labs (innovation). You will lead the team in the iteration and testing of new models, flexing a combination of internal and external resources. While specific channel experience is valuable, we are seeking a business generalist with a breadth of experience, entrepreneurial instincts, and the ability to launch, test, and scale across multiple domains. As the channels mature, you will be central to determining the strategy and timing of their potential integration into the core business. We are seeking a leader not just comfortable with but motivated by the unknown. You will inspire others by your passion for developing new capabilities for Balsam and will champion the opportunity to learn by doing. Importantly, you will bring experience not only in developing new business opportunities, but in doing so with a structured and methodical approach. You will build a vision for the opportunities of each channel, as well as detailed forecasts and milestones for growth. In doing so, you will be both entrepreneurial and strategic. You will cast the net wide and prioritize ruthlessly. You will work with all cross functional teams across the company, partnering most closely with Creative, Ecommerce, Marketing, Merchandising, and Operations. You will foster a culture of candor, ownership, trust, and collaboration in and outside of your team. You will report to the Chief Growth Officer and lead a team that thrives in ambiguity while scaling new business opportunities into sustainable revenue streams. You will be expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office. What you'll do: * Lead Balsam's non-core growth channels: Indirect (wholesale + marketplace), B2B, and Horizon Labs * Incubate, test, and scale new business opportunities, with a focus on services as a future growth driver * Build business cases, financial models, and resource forecasts for new initiatives; establish clear milestones and success metrics * Develop and mentor a team of senior leaders and managers across multiple channels. Provide guidance, thought partnership, and feedback regularly * Leads the team to achieve business outcomes by promoting collaboration and alignment with organizational values; translates company initiatives into a clear vision, aligning team actions with company priorities while fostering performance and professional development * Lead the team to achieve business outcomes by promoting collaboration and alignment with organizational values; translate company initiatives into a clear vision, aligning team actions with company priorities while fostering performance and professional development * Bring out diverse perspectives and points of view and provide the foundation and support for your team to regularly challenge the status quo * Balance entrepreneurial experimentation with structured, process-driven scaling approaches * Serve as a thought partner to the Chief Growth Officer in shaping long-term growth strategy and integration points with the core business * Champion bold, unfamiliar growth opportunities for Balsam What you bring to the table: * Experience leading high-performing, cross-functional growth teams * 20 years of progressive business experience, with at least 10+ in launching, scaling, or managing new business lines * Proven track record of incubating innovative opportunities and scaling them into sustainable revenue streams * MBA required; strong foundation in business strategy, operations, and financial acumen * Strong relationship-building skills with the ability to coach, influence, and communicate effectively across all levels of the company * Ability to flex as a generalist across diverse channels and functions; experience launching or managing services businesses strongly preferred * Exceptional leadership skills with experience managing high-performing, cross-functional teams * Strong relationship-building, communication, and influencing skills across all levels of an organization * Data-driven mindset with the ability to use insights to shape strategy and execution * Demonstrated AI literacy, enabling effective understanding, interaction, and critical evaluation of AI technologies and applications across diverse business functions About Us: Balsam Brands is a global, omnichannel retailer with roots in Christmas and seasonal décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, Canada, Mexico, and the Philippines. The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace. * Check out our flagship brand, Balsam Hill: ****************** * Balsam Brands in Forbes: ************************************* * Balsam Brands on LinkedIn: ********************************************** * Glassdoor: ************************************* At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes: * Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process * Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents * Up to $2,000 annual funding toward HSA accounts * Medical, transit, dependent care FSA * Infertility coverage offered on all medical plans * Generous parental leave program and flexible return options * Company-paid life and AD&D insurance * Company-paid short and long-term disability insurance * 401(k) with dollar-for-dollar company match up to $4,000 per calendar year * Employee Assistance Program (EAP) and other mental health and wellness perks * Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages * Paid 5-week sabbatical leave after 10 years of employment * Annual continuous learning benefit up to $1,000 per person, per fiscal year * Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment * Generous team member merchandise discount * Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance The base pay range for this position is: $224,000 to $280,000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job-related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner. At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #LI-Hybrid
    $224k-280k yearly Auto-Apply 12d ago
  • Senior Recruiter - Design

    Stubhub 4.5company rating

    Los Angeles, CA job

    Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Senior Recruiter to bring exceptional talent into our organization. As a Senior Recruiter, you will be at the forefront of tackling complex and high-impact hiring challenges as a core partner and innovator, bringing creative solutions to life that strengthen our teams and drive company success. To thrive in this role, you must demonstrate initiative, resourcefulness, and enthusiasm for the problems you solve. As a Senior Recruiter, you will also act as a mentor and advocate for both candidates and teammates, modeling leadership qualities and setting the standard for those around you. Overview As a Senior Recruiter, you will own multiple requisitions across different business verticals, delivering results in a fast-paced environment while continually developing your expertise. You are highly organized, proactive, and driven to grow with the team. You will partner directly with hiring managers, lead the full recruitment lifecycle, and ensure a seamless and positive candidate experience from first contact through closure. This includes sourcing, interview preparation, candidate feedback, salary negotiation, and closing offers with confidence. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You'll Do: Manage full-cycle recruiting across multiple roles, including sourcing, pipeline management, and closing. Deliver a consistent, positive candidate experience with timely and transparent communication at every stage. Provide succinct feedback to candidates and hiring teams within three business days. Maintain clean, accurate, and up-to-date candidate data in the ATS. Partner with hiring managers to align on role expectations, hiring strategies, and process improvements. Utilize data to inform hiring teams and adjust recruiting strategies as needed. Lead initiatives that improve candidate experience, scheduling efficiency, and overall recruiting effectiveness. Extend and negotiate offers independently. Mentor teammates, share best practices, and positively influence the recruiting organization. Drive recruiting projects, events, or programs that impact pipelines or hiring strategies across multiple functions. Contribute strategically by connecting recruiting activities to company-wide goals and organizational strategy. What You've Done: 7+ years of internal experience with 2 years of agency recruiting experience. 5+ yeas of experience recruilting for Senior Product Design positions Proven success in managing the full recruitment lifecycle. Strong business acumen and ability to align recruiting strategies with organizational needs. Excellent relationship-building and interpersonal skills. Proficiency with sourcing tools, techniques, and applicant tracking systems. Ability to work independently, handle broad or less-defined tasks, and operate with minimal oversight. What We Offer: Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions. Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$150,000-$180,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $150k-180k yearly 10d ago
  • Director of Product Design

    Stubhub 4.5company rating

    Los Angeles, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Director of Design to define and lead the next era of our global customer experience. This leader will set the vision, strategy, and execution for design across all aspects of our consumer experience, ensuring every interaction reflects the energy and emotion of live events. You will lead a multidisciplinary team of product designers, content designers, and brand creatives to build a unified design system and elevate the craft across every touchpoint. Partnering with product, engineering, and marketing leadership, you will translate business goals into world-class experiences that inspire loyalty and set new standards for usability and delight. This is a hands-on leadership role for someone who thrives at the intersection of creativity and impact. You will build and scale design systems that drive consistency and speed, mentor and grow top design talent, and champion a culture of excellence rooted in curiosity, collaboration, and accountability. The ideal candidate has deep experience leading design in a consumer technology or marketplace environment and a proven ability to connect user insights to measurable business outcomes. You will help shape StubHub's brand identity, ensuring our visual and experiential language captures the excitement of live events while delivering clarity, confidence, and joy to every fan. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You Will Do: Lead and grow a multidisciplinary design organization spanning product design and content. Define the design vision and strategy that unites the StubHub experience across platforms and surfaces. Partner with executive leadership to align design priorities with company goals and business outcomes. Evolve our design systems to ensure scalability, consistency, and accessibility across all products. Champion a culture of excellence, curiosity, and collaboration, mentoring designers to achieve their full potential. Elevate the role of design across the company, advocating for user-centered thinking in every decision. Collaborate closely with product, engineering, and data to deliver experiences that are beautiful, functional, and high-performing. Drive the integration of emerging technologies, including AI-assisted design workflows, to enhance creativity and efficiency. Shape the intersection of brand and product, ensuring our visual and experiential language feels cohesive and unmistakably StubHub. What You Have Done: 15+ years of experience in design, with at least 5 years leading design teams in fast-paced, product-driven organizations. Proven track record of building and scaling design functions that deliver high-quality, high-impact work. Experience leading multidisciplinary teams across product, visual, and brand design. A portfolio that demonstrates both world-class craft and strategic influence, showing how design decisions drive business results. Deep understanding of design systems, UX strategy, and the collaboration between design and engineering. Strong storytelling and communication skills that can inspire, align, and influence at the executive level. Experience working with consumer technology, marketplaces, or global brands is highly desirable. What We Offer: Accelerated Growth Environment: Lead design at a pivotal moment for the company, with the autonomy to shape strategy and scale impact. Top Tier Compensation Package: Competitive compensation and stock incentives that reflect your leadership and impact. Flexible Time Off: Unlimited Flex Time Off to help you recharge and maintain balance. Comprehensive Benefits Package: Health, Vision, and Dental coverage, 401k, and wellness programs that prioritize you and your family. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$400,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $300k-400k yearly Auto-Apply 5d ago
  • Senior Product Designer

    Stubhub 4.5company rating

    Los Angeles, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Consumer Experience (CX) team at StubHub is responsible for the end-to-end product journey for fans discovering, buying, and selling tickets to their favorite live events across web and mobile. As the Senior Product Designer for Consumer Experience, you will drive the evolution of core flows, shape bold new bets, and set the vision for how millions of people experience StubHub every day. You'll work shoulder-to-shoulder with product and engineering leaders to define priorities, translate strategy into exceptional experiences, and raise the bar for how we design and build together. Beyond execution, you'll play a key role in advancing our design culture: championing user-centered thinking, modeling design excellence, and fostering a community that enables us to do our best work. If you're passionate about creating world-class user experience and want to be part of a team that is reimagining every aspect of live events, we would love to hear from you. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You'll Do: Lead the design of end-to-end user experiences, from framing problems to delivering solutions that set the standard for quality and impact Partner with product, engineering, and data to identify opportunities, shape strategy, and align on roadmap priorities Translate big ideas into tangible vision work, while also driving near-term iterations that move the product forward Leverage experiments and other tools/methods to gather meaningful insights and sharpen decision-making Uphold and advocate for design excellence, ensuring that usability, accessibility, and brand expression remain non-negotiable Contribute to the evolution of Broadway, StubHub's design system, expanding its ability to support innovative, high-quality experiences Coach and guide junior and mid-level designers to grow their skills and elevate their work What You've Done: 5+ years of professional experience as a product designer, with a minimum of 2 years leading complex design projects Bachelor's degree in HCI, Interaction Design, or a related field, or equivalent practical experience Portfolio that showcases several projects and your direct contributions Experience designing across multiple platforms such as desktop and mobile (Android and iOS) Ability to leverage quantitative and qualitative insights to inform design decisions Comfortable in a fast-paced, iterative product development process Exceptional skill in design and prototyping tools Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$180,000-$240,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $180k-240k yearly Auto-Apply 5d ago
  • Staff Data Scientist - Acquisition

    Stubhub 4.5company rating

    Los Angeles, CA job

    Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity: We're seeking a Staff Data Scientist to lead the science and systems that power our paid search marketing. You'll design the causal measurement stack, ship models that influence bidding and budgeting in real time, and partner with marketing, data, and platform teams to drive profitable, incremental growth. StubHub is the largest secondary ticket market in the world, generating massive amounts of consumer data that are leveraged to tackle many unique and interesting predictive and inference problems across user acquisition, product recommendations, pricing optimization, ticket fulfillment mitigation, and business forecasting. The core challenge for our marketing efforts is to acquire as many new customers as possible, efficiently, and at the right time in their customer journey, making it a complex and highly impactful domain. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Los Angeles, CA What You'll Do: Own causal measurement for paid search: Stand up uplift/incrementality frameworks (e.g., doubly robust learners, causal forests, DML, IVs, synthetic control, DiD, BSTS) to quantify lift beyond correlation. Ship production models: Build and serve models that inform bids, budgets, and query-level targeting using signals like incremental CPA, tROAS, LTV, and heterogenous treatment effects. Design experiments & guardrails: Architect geo/cell tests and online experiments; handle power analysis, pre-trend checks, SUTVA threats, SRM detection, and sequential monitoring. Integrate with ad platforms: Translate science into APIs/feeds for Google Ads, Microsoft Advertising, and SA360; validate against auction dynamics and Quality Score mechanics. Data & MLOps leadership: Partner with platform teams to instrument events, build reliable feature stores and ETL (batch/stream), and establish monitoring for drift, bias, leakage, and attribution sanity. Mentor & influence: Provide technical leadership across science, engineering, and marketing; set standards for methodology, code quality, documentation, and reproducibility. Tell the story: Communicate trade-offs and impact to execs and non-technical partners; make the complex understandable and actionable. What You've Done: 8+ years in applied ML/causal inference (or equivalent) with direct paid search/auction experience. Expert in causal methods (uplift modeling, DML, IV, DiD/synth control, BSTS/Bayesian time series) and experimental design. Strong software engineering: Python (pandas, numpy, scikit-learn, LightGBM/XGBoost), SQL; experience with Spark and one of AWS/GCP/Azure. Hands-on with A/B frameworks, power analysis, and measurement diagnostics (SRM, balance, interference). Proven track record integrating with Google Ads/Microsoft Ads/SA360 and moving the needle on tROAS, CPA, LTV. Clear communicator who can mentor senior ICs and partner with product/marketing. Nice to Have: Strong experience with SEM optimization and bidding, particularly from the ad-buyer side. Recsys, bandits/RL for bidding/budget pacing, MMM and privacy-aware attribution. Scala/Java or microservices experience; Airflow/DBT; Kafka/PubSub; Feast or similar feature stores. Domain knowledge of auction theory, query taxonomy, brand vs. non-brand dynamics, and budget rebalancing. Staff-Level Capabilities Technical leadership through influence rather than formal management authority Strategic thinking with the ability to balance long-term technical vision with immediate organizational needs Cross-functional collaboration skills to work effectively with Data Science, Product, and Engineering teams Communication skills to inject technical context into high-level organizational discussions Problem-solving approach for ambiguous, high-impact technical challenges Mentorship and sponsorship experience growing junior and mid-level engineers What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$350,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $300k-350k yearly 17d ago
  • Senior User Experience Researcher

    Stubhub 4.5company rating

    Los Angeles, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Opportunity StubHub is seeking a passionate and strategic Senior User Experience Researcher to lead key research initiatives that shape the future of how fans discover, buy, and sell tickets on StubHub. At StubHub, our mission is to be the global destination for live events, delivering an intuitive, seamless experience that anticipates what fans want before they even ask. UX Research is at the heart of this mission, ensuring that the voice of the user drives every decision we make. As the Senior User Experience Researcher, you'll play a critical role in shaping this experience by uncovering deep insights into our users' needs, behaviors, and motivations and transforming those insights into clear guidance for business, product, and design decisions. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Los Angeles, CA What You'll Do: Define and prioritize research questions that unlock business growth and product innovation. Design and lead end-to-end research initiatives spanning generative discovery to evaluate usability testing. Synthesize qualitative and quantitative insights to build a holistic understanding of user needs, behaviors, and motivations. Partner closely with Product, Design, and Data teams to translate research findings into actionable strategies and design decisions. Measure and monitor how product improvements influence user behavior, satisfaction, and sentiment over time. Develop and scale research with best practices, frameworks, and methodological toolkits across the organization. Empower cross-functional teams to conduct high-quality, independent research through mentorship, training, and shared resources. What You've Done: 5-8 years of User Research Experience, with experience in a lead role for a large product area Bachelor's degree in human-computer interaction, Cognitive Science, Psychology, Anthropology, or a related field - or equivalent practical experience. Proven experience designing and executing research using a variety of methods (e.g., usability testing, interviews, contextual inquiry, surveys, diary studies). Deep understanding of the strengths, limitations, and appropriate applications of different research methodologies throughout the product development lifecycle. Exceptional communication and storytelling skills, with the ability to translate insights into clear, compelling narratives that influence product strategy and decision-making. Experience defining, measuring, and tracking product quality and user experience metrics is a strong plus. Mindset that excels at StubHub: A strong desire to learn and grow with the company A team-first mindset that prioritizes the success of the company Resilience and adaptability in response to changes and challenges Proactivity in solving problems and identifying opportunities to improve What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$240,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $200k-240k yearly Auto-Apply 5d ago
  • Staff Software Engineer - Supply Platform

    Stubhub 4.5company rating

    Los Angeles, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking Staff Software Engineers to design and develop next-generation technologies and complex features that transform the way millions of users explore, interact with, and participate in live events worldwide. As a Staff Engineer, you will be an integral part of developing the team's commercial and product strategy. You will be expected to be equally focused on user needs and to exercise sound commercial judgment (not just technical judgment). Our Staff Engineers are essential to our company's success, so they must demonstrate initiative and enthusiasm in solving the problems they encounter. StubHub is committed to being a phenomenal and inclusive workplace. We expect you to also serve as an advocate and mentor for your team members, demonstrating leadership qualities and setting an example for those around you. Location: Hybrid (3 days in office/2 days remote) - Aliso Viejo, CA or Los Angeles, CA. About the team: The Supply Platform team's mission is to ensure that managing all seller ticket inventory coming into, and out of, StubHub is blazing fast, and enables their ability to reduce operational costs via automation and simple to use APIs. The Supply team owns a variety of services that ensure the tickets remain update to date and provide all the protection against fraud, and country specific legal requirements, to ensure the tickets are easily listed and sold on the consumer side of StubHub. The team is intricately focused on ensuring our SLAs are met no matter the scale of the seller inventory load. What You'll Do: Design, develop, test, deploy, and maintain impactful improvements that cross the frontend and backend code across all StubHub's platforms and products, resulting in high-quality outcomes Collaborate with team members to ensure best practices across our code Manage individual initiative priorities, deadlines, and deliverables with your technical expertise Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity What You've Done: 10+ years of professional experience in software development Extensive experience developing robust, mission-critical systems using multiple general-purpose programming languages (e.g., Java, C#) Demonstrated expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy Previous experience designing and developing solutions to complex problems with significant business impact A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives Proven ability to learn other coding languages, platforms, frameworks, and tools Experience owning projects from the initial idea all the way to production Experience mentoring junior engineers What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$350,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $300k-350k yearly Auto-Apply 5d ago
  • Paid Customer Acquisition Portfolio Manager

    Stubhub 4.5company rating

    Los Angeles, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Paid Customer Acquisition Portfolio Manager StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to sell tickets to the millions of fans who browse our platform worldwide. Location: Hybrid (3 days in office / 2 days remote) - New York, NY, Santa Monica, CA, or Aliso Viejo, CA As a Paid Customer Acquisition Portfolio Manager, you'll lead and optimize StubHub's paid acquisition initiatives, driving strategic performance and influencing the full customer acquisition lifecycle. Your role extends beyond paid search as you leverage analytical insights, proactive strategies, and cross-team collaboration to identify opportunities, implement impactful improvements, and enhance overall customer experience from initial engagement through conversion. What You'll Do Manage and optimize performance for a strategic segment of StubHub's Google Search portfolio. Analyze campaign performance data, customer behavior, and market trends to proactively identify opportunities and execute impactful optimizations. Use AI and advanced analytical tools to prototype insights, analyses, and actionable strategies rapidly. Collaborate closely with Engineering, Data Science, Analytics, and Product teams to influence and implement customer experience improvements across StubHub's digital platforms. Develop and implement strategic initiatives aimed at enhancing customer acquisition and retention efficiency. Clearly communicate insights, strategic recommendations, and outcomes through concise, data-driven summaries and direct collaboration. What You've Done 2+ years of experience as an SEM Manager, Programmatic Ads Specialist, Paid Media Analyst, or similar analytical roles within digital marketing or marketplace growth. Strong analytical skills, with proficiency in SQL. Technical skills and experience with analyzing customer behavior on websites and mobile apps, including familiarity with attribution models and conversion optimization. Ability to synthesize complex data into strategic insights and effectively communicate recommendations across teams. Proven track record of driving measurable improvements through cross-functional influence, even without direct reporting relationships. Self-motivated and hands-on, capable of independently addressing challenges and proactively uncovering growth opportunities. Passionate, curious, and driven to deeply understand customer behaviors, marketplace dynamics, and performance drivers. Bonus Points Extensive experience managing paid customer acquisition at scale, including optimization strategies, budgeting, and performance management. Interest or experience in event ticketing, sports, music, or related marketplaces. Demonstrated ability to manage campaign performance within clear guidelines, balancing growth with cost efficiency. Skilled in developing quick analytical prototypes and dashboards to inform agile decision-making. Bachelor's degree in Marketing, Economics, Analytics, or a related quantitative discipline. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$150,000-$185,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $150k-185k yearly Auto-Apply 5d ago
  • Senior Art Director

    Balsam Brands 4.4company rating

    Balsam Brands job in Redwood City, CA or remote

    As a Senior Art Director supporting a variety of projects, including the GE Holiday product line, you will lead creative strategy, direction and design across packaging, point-of-purchase displays, and in-store signage for retail environments. You will drive concept development, guide creative execution, and ensure visual excellence and brand integrity across all consumer touchpoints. This role combines hands-on design with cross-functional partnership and creative oversight. You will collaborate closely with internal teams and external creative partners to bring ideas from concept through final production, ensuring all materials ladder up to brand strategy, merchandising priorities, and seasonal marketing goals. You bring a balance of creative leadership, executional rigor, packaging experience, and the ability to inspire designers and contributors toward polished, high-impact outcomes. This full-time position reports to the VP, Creative Director and is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office. What you'll do: Creative Direction & Design * Concept, design, and develop packaging, in-store signage, and point-of-purchase materials from idea through production * Drive brand strategy, seasonal themes, and merchandising insights into compelling creative solutions * Ensure all creative output aligns to brand standards and enhances product storytelling in physical retail settings * Evaluate and incorporate market and competitive design trends relevant to retail packaging and seasonal décor Cross-Functional Collaboration * Partner with internal stakeholders (Creative, Merchandising, Retail Partners) to review creative briefs, gather feedback, and refine deliverables * Participate in project check-ins to align on timelines, milestones, and feedback loops * Support photography planning, including input on shot lists and prioritizing retouching needs for packaging and point-of-sale executions Creative Leadership & Vendor Oversight * Provide creative inspiration, guidance and direction to a technical production designer responsible for executing final production files * Source, onboard, and art-direct freelance designers, illustrators, retouchers, and other creative resources as needed * Elevate creative quality by offering recommendations rooted in design expertise, category awareness, and brand standards Asset Management & Production Excellence * Deliver production-ready files for print with accuracy and attention to technical specifications * Partner closely with production and print partners to ensure assets are built correctly and optimized for scalability * Maintain and update creative collateral, including pitch decks, presentations, and project documentation * Steward visual consistency and brand alignment across all printed and in-store materials for the GE Holiday line * Leads the team to achieve business outcomes by promoting collaboration and alignment with organizational values; translates company initiatives into a clear vision, aligning team actions with company priorities while fostering performance and professional development What you bring to the table: * 11+ years of art direction and graphic design experience, including packaging and retail signage * Portfolio demonstrating strong packaging, retail design, and multi-touchpoint creative systems * Advanced proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and familiarity with Figma * Experience working with vendors, printers, retouchers, and freelance creative talent * Ability to move fluidly between high-level concepting and hands-on execution * Strong understanding of brand storytelling in a retail and product context * Exceptional communication, visual presentation, and stakeholder-management skills * Ability to manage timelines and multiple deliverables while maintaining high creative standards * Experience in seasonal, retail, or consumer packaged goods environments a strong plus * Demonstrated AI literacy, enabling effective understanding, interaction, and critical evaluation of AI technologies and applications across diverse business functions About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico. The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace. * Check out our flagship brand, Balsam Hill: ****************** * Balsam Brands in Forbes: ************************************* * Balsam Brands on LinkedIn: ********************************************** * Glassdoor: ************************************* At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes: * Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process * Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents * Up to $2,000 annual funding toward HSA accounts * Medical, transit, dependent care FSA * Infertility coverage offered on all medical plans * Generous parental leave program and flexible return options * Company-paid life and AD&D insurance * Company-paid short and long-term disability insurance * 401(k) with dollar-for-dollar company match up to $4,000 per calendar year * Employee Assistance Program (EAP) and other mental health and wellness perks * Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages * Paid 5-week sabbatical leave after 10 years of employment * Annual continuous learning benefit up to $1,000 per person, per fiscal year * Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment * Generous team member merchandise discount * Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance The base pay range for this position is: $130,338 to $162,923. Please note that placement within the posted salary range is based on several factors, including geographic location, experience, skills, alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range, as this typically reflects a candidate who exceeds all role requirements and brings significant, directly applicable experience. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner. At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #LI-Hybrid
    $130.3k-162.9k yearly Auto-Apply 12d ago
  • Senior Frontend Engineer - Design Systems

    Stubhub 4.5company rating

    Los Angeles, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. In order to transform how millions of users explore, interact with, and participate in live events worldwide, StubHub is seeking Senior Software Engineers to design and develop next-generation technologies and complex features. As a Senior Software Engineer, you will be at the forefront of tackling significant, ambiguous, and non-trivial challenges as a core contributor and innovator, bringing creative technical solutions to life. In order to ensure our company's success, our Senior Software Engineers must demonstrate initiative and enthusiasm for the problems they tackle. StubHub is committed to being a phenomenal and inclusive place to work. As a Senior Software Engineer, you will also be an advocate and mentor for your team members, displaying leadership qualities and being an example for those around you. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA or Aliso Viejo, CA. About the team The Design Systems team at StubHub builds the foundation for consistent, accessible, and high-quality user experiences across all platforms. As a senior engineer on the team, you'll help shape the system's architecture, establish standards, and drive adoption across the company. We work closely with Product Design, Brand, and Engineering to deliver a robust, reusable component library. Our stack includes React, TypeScript, Storybook, and Figma, with contributions that support both web and mobile platforms. This role is focused on the web, but you'll collaborate with teams working on mobile (React Native) to ensure design consistency across surfaces. You'll influence everything from design tokens and theming to documentation, CI/CD, and usage guidelines. What You'll Do: Design, develop, test, deploy, and maintain impactful improvements across all StubHub's platforms and products, resulting in high-quality outcomes Collaborate with team members to ensure best practices across our code Manage individual initiative priorities, deadlines, and deliverables with your technical expertise Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity What You've Done: 5-6+ years of frontend engineering experience, with 2+ years focused on design systems or reusable component libraries Strong skills in React, TypeScript, and Storybook, with experience building accessible, production-ready UI components Collaborated with designers to translate Figma libraries into scalable components Contributed to design tokens, theming, and component packaging, with familiarity in CI/CD workflows Maintained Storybook documentation using MDX and usage guidelines Implemented unit, integration, and e2e tests, and conducted accessibility and performance checks (e.g., axe, Lighthouse) Mentored engineers and helped define frontend standards, patterns, and code review practices Web-focused, but able to collaborate with mobile teams (e.g., React Native) to align design system usage What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$250,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $200k-250k yearly Auto-Apply 5d ago
  • Staff Product Manager - Post-Purchase

    Stubhub 4.5company rating

    Los Angeles, CA job

    Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Staff Product Manager to lead the strategy and execution of high-impact initiatives that shape how millions of fans discover, engage with, and attend live events worldwide. In this role, you'll define and drive product priorities grounded in user needs and commercial outcomes, working cross-functionally with engineering, design, data, and business teams to deliver measurable impact. You'll be expected to navigate complexity, make high-quality decisions quickly, and balance near-term delivery with long-term vision. Our PMs play a critical role across the company, and we expect you to operate with ownership, clarity, and strong product judgment, while also mentoring others and contributing to a culture of collaboration and excellence. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA About the Team:We are responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub's mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans interact with every day. We are obsessed with understanding our users' needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable. We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages. We believe that diversity of thought and transparency of impact breed the best innovations, which is why we are a cross-functional team of specialists in product, design, engineering, and data working closely together with equal voice in ideation and equal access to insights. We work across the entire stack leveraging any tool or technology necessary to support web and mobile feature innovation at scale. What You'll Do: Strategic Product Ownership: Take charge of a specific product area within the Consumer Experience ecosystem. Collaborative Team Leadership: Work closely with cross-functional teams, including engineers, designers, copywriters, and data scientists, fostering a unified team identity centered on customer and business success. Innovative Ideation: Encourage creative and innovative feature ideation within the team, stimulating participation from all members. Strategic Roadmaps: Develop roadmaps that balance short-term optimization with long-term strategic bets and investments. Prioritization Frameworks: Create frameworks to prioritize features based on estimations of business value and complexity, utilizing hypothesis-driven experimentation (multivariate testing). Data Analysis Leadership: Analyze user data, draw sound inferences to answer questions, and support decision-making. Technical Mastery: Develop fluency in the underlying architecture, codebase, and technologies of the product platform. E-commerce and Supply Chain Expertise: Previous experience in running an e-commerce business, understanding key metrics, and actions driving performance. Stakeholder Engagement: Skilled at engaging and communicating with senior executives across various domains. Organizational Skills: Comfortable dealing with ambiguity, organized, disciplined, and able to manage multiple projects simultaneously. Challenges Driven: Stimulated by challenges and ready to engage at Fortune 1 scale. What You've Done: Experience: 8+ years in product management in consumer web or mobile (native) products. Track Record: Successful launch of consumer-impacting features or products. Collaboration Skills: Proven collaboration with engineers and designers. Analytical Aptitude: Use of analytics to support decision-making. Communication Excellence: Excellent written and verbal communication skills; ability to present to diverse non-technical audiences. Education: BS or MS in STEM, Economics, Psychology, or equivalent preferred. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$270,000-$325,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $270k-325k yearly 18d ago
  • Senior Manager, International Business Management

    Balsam Brands 4.4company rating

    Balsam Brands job in Redwood City, CA or remote

    As Sr. Manager, International Business Management, you will serve as the business leader for Balsam Hill's Canada and Australia regions, with P&L accountability for both markets. Your primary focus will be leading the strategic transition from online-only to omni-channel retailing in these regions, while collaborating with cross-functional teams to identify and execute additional growth opportunities that drive revenue and profitability. Reporting to the SVP of International, you'll partner closely with marketing, e-commerce, logistics, wholesale, retail operations, finance, legal, and product teams to enhance brand presence and business performance in these strategic markets. This full-time position is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office. What you'll do: Regional Business Leadership & P&L Ownership * Serve as the business leader for Canada and Australia with full P&L responsibility, ensuring alignment with revenue, margin, and brand goals * Develop and manage forecasts, budgets, and P&L performance at the regional level, balancing short-term profit targets with long-term growth investments * Define and track KPIs-including revenue, margin, conversion, CAC, and market penetration-using dashboards and analytics (in partnership with Data Insights and other teams) * Lead business reviews, surfacing key trends, risks, and opportunities, and delivering clear, insight-driven recommendations * Drive seasonal pricing and promotional effectiveness through enterprise platforms and strong cross-functional alignment * Guide direct report(s) and partners by identifying growth opportunities, leveraging strengths, and developing talent for broader organizational impact Omni-Channel Transformation & Growth Strategy * Lead the strategic transition from online-only to omni-channel retailing in Canada and Australia, developing and executing go-to-market strategies across digital and wholesale channels * Identify, evaluate, and prioritize growth opportunities within existing markets-including new channel partnerships, marketplaces, and customer segment development * Drive a robust learning agenda by partnering with Consumer Insights and other data-focused teams, asking incisive business questions that translate customer and market data into actionable insights fueling strategic growth decisions * Build business cases and lead strategic decisions grounded in data, market insights, and operational readiness * Represent customer and market needs to influence product, pricing, promotional, and channel decisions across global teams * Drive cross-functional execution across ecommerce, marketing, logistics, finance, merchandising, legal, and operations to achieve regional and channel-specific goals What you bring to the table: * 7+ years in international business management, omni-channel retail, and leadership in retail. Experience in e-commerce is a must have * Proven track record managing and scaling business performance in 2+ international markets, ideally including Canada and/or Australia * Demonstrated end-to-end P&L management, forecasting, and budgeting experience * Strong execution experience in omni-channel environments-successfully managing online, retail, and/or wholesale channels * Excellent communication skills with the ability to influence and align cross-functional stakeholders at all levels * Cross-functional leadership experience partnering with multiple business functions * Strong analytical thinking, negotiation skills, and business acumen * Sound judgment and decision-making ability in ambiguous situations, even when data is limited * Bachelor's degree required; MBA or equivalent advanced degree preferred About Us: Balsam Brands is a global, omnichannel retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, the Philippines, Canada, and Mexico. The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace. * Check out our flagship brand, Balsam Hill: ****************** * Balsam Brands in Forbes: ************************************* * Balsam Brands on LinkedIn: ********************************************** * Glassdoor: ************************************* At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes: * Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process * Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents * Up to $2,000 annual funding toward HSA accounts * Medical, transit, dependent care FSA * Infertility coverage offered on all medical plans * Generous parental leave program and flexible return options * Company-paid life and AD&D insurance * Company-paid short and long-term disability insurance * 401(k) with dollar-for-dollar company match up to $4,000 per calendar year * Employee Assistance Program (EAP) and other mental health and wellness perks * Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages * Paid 5-week sabbatical leave after 10 years of employment * Annual continuous learning benefit up to $1,000 per person, per fiscal year * Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment * Generous team member merchandise discount * Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance The base pay range for this position is: $144,000 to $180,000. Please note that placement within the posted salary range is based on several factors, including geographic location, experience, skills, alignment with role requirements and other job-related factors. It is uncommon for offers to be made at the top of the range, as this typically reflects a candidate who exceeds all role requirements and brings significant, directly applicable experience. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner. At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #LI-Hybrid
    $144k-180k yearly Auto-Apply 12d ago
  • Software Engineer II - Open Distribution (Frontend)

    Stubhub 4.5company rating

    Santa Monica, CA job

    Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Open Distribution is a newly formed area within StubHub's Product and Technology organization, focused on building the future of partner inventory synchronization. As a Software Engineer II (Frontend) on the Content Right Holder Tooling team, you'll lead the development of modern, intuitive frontend experiences using TypeScript and React, building tools our partners rely on every day. You'll also help shape AI-powered user experiences, bringing intelligent automation, insights, and agent-driven workflows directly into the UI using technologies such as large language models, OpenAI, and Claude. Location: Hybrid (3 days in office/2 days remote) - Santa Monica, CA What You'll Do: Build Polished, Frontend-First Experiences Design and build high-quality, user-centered interfaces using React and TypeScript, with a strong focus on usability, accessibility, and visual clarity. Translate complex workflows and data into intuitive, scalable UI experiences for non-technical partners. Own frontend features end-to-end, from implementation to refinement, ensuring production-ready quality. Bring AI-Powered Capabilities to Life in the UI Build frontend experiences that surface AI-driven insights, automation, and agent-based workflows in ways that are understandable, actionable, and trustworthy. Collaborate on integrating LLM-backed services into user-facing features, helping users interact with complex systems through intelligent, human-centered interfaces. Shape a Scalable Frontend Platform Contribute to and evolve shared UI components, design systems, and frontend best practices to ensure consistency and maintainability across the tooling ecosystem. Partner closely with design, product, and backend engineers to deliver cohesive, well-architected solutions. Continuously Improve the Product Experience Iterate on existing features to improve performance, usability, and visual polish as user needs and product requirements evolve. Advocate for frontend quality, thoughtful UX, and long-term maintainability. Why You'll Love This Team: Frontend Ownership & Impact - Your work directly shapes how content rights holders manage and distribute inventory into StubHub's marketplace. Modern Frontend Stack - Heavy emphasis on React, TypeScript, shared UI patterns, and scalable frontend architecture. AI-First Product Direction - Build real-world AI-enabled features that go beyond demos, powering meaningful workflows and automation. Collaborative Engineering Culture - Work with thoughtful engineers across experience levels in an environment that values clarity, craftsmanship, and shared ownership. What We're Looking For: 2-4 years of experience building production software, with a strong emphasis on frontend or frontend-leaning full-stack development. Deep Web Fundamentals and strong proficiency in JavaScript or TypeScript, with solid knowledge of modern frontend best practices. React Expertise - hands-on experience building complex, interactive user interfaces with React or a comparable framework (Angular, Vue). AI Curiosity & Experience with an interest in building AI-enabled interfaces and workflows, with exposure to tools such as ChatGPT, Claude, or other LLM-based systems. Bachelor's degree in computer science or equivalent practical experience with a strong foundation in computer science fundamentals. Product-Oriented Mindset and a passion for building intuitive, high-quality user experiences that balance technical correctness with UX and visual polish. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$165,000-$200,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $165k-200k yearly 10d ago
  • Director of Product Design

    Stubhub 4.5company rating

    Los Angeles, CA job

    Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Director of Design to define and lead the next era of our global customer experience. This leader will set the vision, strategy, and execution for design across all aspects of our consumer experience, ensuring every interaction reflects the energy and emotion of live events. You will lead a multidisciplinary team of product designers, content designers, and brand creatives to build a unified design system and elevate the craft across every touchpoint. Partnering with product, engineering, and marketing leadership, you will translate business goals into world-class experiences that inspire loyalty and set new standards for usability and delight. This is a hands-on leadership role for someone who thrives at the intersection of creativity and impact. You will build and scale design systems that drive consistency and speed, mentor and grow top design talent, and champion a culture of excellence rooted in curiosity, collaboration, and accountability. The ideal candidate has deep experience leading design in a consumer technology or marketplace environment and a proven ability to connect user insights to measurable business outcomes. You will help shape StubHub's brand identity, ensuring our visual and experiential language captures the excitement of live events while delivering clarity, confidence, and joy to every fan. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You Will Do: Lead and grow a multidisciplinary design organization spanning product design and content. Define the design vision and strategy that unites the StubHub experience across platforms and surfaces. Partner with executive leadership to align design priorities with company goals and business outcomes. Evolve our design systems to ensure scalability, consistency, and accessibility across all products. Champion a culture of excellence, curiosity, and collaboration, mentoring designers to achieve their full potential. Elevate the role of design across the company, advocating for user-centered thinking in every decision. Collaborate closely with product, engineering, and data to deliver experiences that are beautiful, functional, and high-performing. Drive the integration of emerging technologies, including AI-assisted design workflows, to enhance creativity and efficiency. Shape the intersection of brand and product, ensuring our visual and experiential language feels cohesive and unmistakably StubHub. What You Have Done: 15+ years of experience in design, with at least 5 years leading design teams in fast-paced, product-driven organizations. Proven track record of building and scaling design functions that deliver high-quality, high-impact work. Experience leading multidisciplinary teams across product, visual, and brand design. A portfolio that demonstrates both world-class craft and strategic influence, showing how design decisions drive business results. Deep understanding of design systems, UX strategy, and the collaboration between design and engineering. Strong storytelling and communication skills that can inspire, align, and influence at the executive level. Experience working with consumer technology, marketplaces, or global brands is highly desirable. What We Offer: Accelerated Growth Environment: Lead design at a pivotal moment for the company, with the autonomy to shape strategy and scale impact. Top Tier Compensation Package: Competitive compensation and stock incentives that reflect your leadership and impact. Flexible Time Off: Unlimited Flex Time Off to help you recharge and maintain balance. Comprehensive Benefits Package: Health, Vision, and Dental coverage, 401k, and wellness programs that prioritize you and your family. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$400,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $300k-400k yearly 10d ago
  • Senior Data Scientist

    Stubhub 4.5company rating

    Los Angeles, CA job

    Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. We're on the lookout for an accomplished Senior Data Scientist to join the Data Engineering & Analytics team at StubHub. In this role, you'll play a pivotal part in crafting and deploying cutting-edge machine learning models that drive business and operational choices within StubHub's dynamic ecosystem. Our Data Science team serves as the backbone for enabling data-driven decisions across the organization, harnessing the potential of StubHub's consumer data through statistical and machine learning techniques. This involves creating both business-facing and customer-facing products, along with delivering user-friendly tools and clear explanations for non-technical users to enhance self-service capabilities. About the Role: As a Senior Data Scientist, you'll be the driving force in a business domain, steering the strategy and execution of model development. You will lead teams-first through influence and likely later through a small team of direct reports. We're seeking someone uniquely passionate about constructing models that empower data-driven decisions, equipped with robust engineering principles that enable full ownership throughout the model lifecycle. Additionally, effective communication skills to convey complex concepts to both technical and non-technical audiences are essential. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA What You'll Do Build and understand modeling related to one of four possible areas at StubHub: Experimentation, Forecasting, Pricing or Customer Acquisition Build state-of-the-art machine learning models for which you own from design all the way through to production, and communicate your results to broad technical and non-technical audiences Serve as a subject matter expert to the broader organization around on how to best build predictive modeling in the context of forecasting and pricing Find and develop your own roadmaps with business partners and carry out project management and execution of your own work Drive growth of junior team members and the data organization through venues such as workshops, best practices, and reading groups Foster a culture of inclusion, results-oriented execution, open innovation, and limitless creativity across your team What You've Done 7-11 years of relevant data science or machine learning experience and an MS. or Ph.D. degree in math, statistics, computer science, or other quantitative fields preferred. Proficiency with transforming and analyzing large scale data with modern cloud computing platforms (e.g.,SparkSQL, BigQuery, Snowflake, Databricks), with high proficiency with query languages like SQL Expert in Python or R and numerical and scientific libraries used for statistics and machine learning (e.g., Pandas, NumPy, SciPy, scikit-learn) Experience in building production level models in cloud environments (e.g., AWS, Azure) Demonstrated proficiency in time series modeling (GAMs, GLMs, ARs) and real-time forecasting are a nice-to-have Passionate about working with non-technical stakeholders to understand, anticipate, and deliver on their data needs What We Offer Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$200,000-$250,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $200k-250k yearly 25d ago
  • Paid Customer Acquisition Portfolio Manager

    Stubhub 4.5company rating

    Aliso Viejo, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Paid Customer Acquisition Portfolio Manager StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to sell tickets to the millions of fans who browse our platform worldwide. Location: Hybrid (3 days in office / 2 days remote) - New York, NY, Santa Monica, CA, or Aliso Viejo, CA As a Paid Customer Acquisition Portfolio Manager, you'll lead and optimize StubHub's paid acquisition initiatives, driving strategic performance and influencing the full customer acquisition lifecycle. Your role extends beyond paid search as you leverage analytical insights, proactive strategies, and cross-team collaboration to identify opportunities, implement impactful improvements, and enhance overall customer experience from initial engagement through conversion. What You'll Do Manage and optimize performance for a strategic segment of StubHub's Google Search portfolio. Analyze campaign performance data, customer behavior, and market trends to proactively identify opportunities and execute impactful optimizations. Use AI and advanced analytical tools to prototype insights, analyses, and actionable strategies rapidly. Collaborate closely with Engineering, Data Science, Analytics, and Product teams to influence and implement customer experience improvements across StubHub's digital platforms. Develop and implement strategic initiatives aimed at enhancing customer acquisition and retention efficiency. Clearly communicate insights, strategic recommendations, and outcomes through concise, data-driven summaries and direct collaboration. What You've Done 2+ years of experience as an SEM Manager, Programmatic Ads Specialist, Paid Media Analyst, or similar analytical roles within digital marketing or marketplace growth. Strong analytical skills, with proficiency in SQL. Technical skills and experience with analyzing customer behavior on websites and mobile apps, including familiarity with attribution models and conversion optimization. Ability to synthesize complex data into strategic insights and effectively communicate recommendations across teams. Proven track record of driving measurable improvements through cross-functional influence, even without direct reporting relationships. Self-motivated and hands-on, capable of independently addressing challenges and proactively uncovering growth opportunities. Passionate, curious, and driven to deeply understand customer behaviors, marketplace dynamics, and performance drivers. Bonus Points Extensive experience managing paid customer acquisition at scale, including optimization strategies, budgeting, and performance management. Interest or experience in event ticketing, sports, music, or related marketplaces. Demonstrated ability to manage campaign performance within clear guidelines, balancing growth with cost efficiency. Skilled in developing quick analytical prototypes and dashboards to inform agile decision-making. Bachelor's degree in Marketing, Economics, Analytics, or a related quantitative discipline. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$150,000-$185,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $150k-185k yearly Auto-Apply 5d ago
  • Staff Product Manager - Post-Purchase

    Stubhub 4.5company rating

    Los Angeles, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking a Staff Product Manager to lead the strategy and execution of high-impact initiatives that shape how millions of fans discover, engage with, and attend live events worldwide. In this role, you'll define and drive product priorities grounded in user needs and commercial outcomes, working cross-functionally with engineering, design, data, and business teams to deliver measurable impact. You'll be expected to navigate complexity, make high-quality decisions quickly, and balance near-term delivery with long-term vision. Our PMs play a critical role across the company, and we expect you to operate with ownership, clarity, and strong product judgment, while also mentoring others and contributing to a culture of collaboration and excellence. Location: Hybrid (3 days in office/2 days remote) - New York, NY or Santa Monica, CA About the Team: We are responsible for the end-to-end product experience for fans looking to discover, buy, and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub's mission to become the global destination for accessing live event experiences by crafting the product experience that millions of fans interact with every day. We are obsessed with understanding our users' needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable. We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages. We believe that diversity of thought and transparency of impact breed the best innovations, which is why we are a cross-functional team of specialists in product, design, engineering, and data working closely together with equal voice in ideation and equal access to insights. We work across the entire stack leveraging any tool or technology necessary to support web and mobile feature innovation at scale. What You'll Do: Strategic Product Ownership: Take charge of a specific product area within the Consumer Experience ecosystem. Collaborative Team Leadership: Work closely with cross-functional teams, including engineers, designers, copywriters, and data scientists, fostering a unified team identity centered on customer and business success. Innovative Ideation: Encourage creative and innovative feature ideation within the team, stimulating participation from all members. Strategic Roadmaps: Develop roadmaps that balance short-term optimization with long-term strategic bets and investments. Prioritization Frameworks: Create frameworks to prioritize features based on estimations of business value and complexity, utilizing hypothesis-driven experimentation (multivariate testing). Data Analysis Leadership: Analyze user data, draw sound inferences to answer questions, and support decision-making. Technical Mastery: Develop fluency in the underlying architecture, codebase, and technologies of the product platform. E-commerce and Supply Chain Expertise: Previous experience in running an e-commerce business, understanding key metrics, and actions driving performance. Stakeholder Engagement: Skilled at engaging and communicating with senior executives across various domains. Organizational Skills: Comfortable dealing with ambiguity, organized, disciplined, and able to manage multiple projects simultaneously. Challenges Driven: Stimulated by challenges and ready to engage at Fortune 1 scale. What You've Done: Experience: 8+ years in product management in consumer web or mobile (native) products. Track Record: Successful launch of consumer-impacting features or products. Collaboration Skills: Proven collaboration with engineers and designers. Analytical Aptitude: Use of analytics to support decision-making. Communication Excellence: Excellent written and verbal communication skills; ability to present to diverse non-technical audiences. Education: BS or MS in STEM, Economics, Psychology, or equivalent preferred. What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$270,000-$325,000 USDAbout Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $270k-325k yearly Auto-Apply 5d ago
  • Staff Software Engineer - Supply Platform

    Stubhub 4.5company rating

    Irvine, CA job

    StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is seeking Staff Software Engineers to design and develop next-generation technologies and complex features that transform the way millions of users explore, interact with, and participate in live events worldwide. As a Staff Engineer, you will be an integral part of developing the team's commercial and product strategy. You will be expected to be equally focused on user needs and to exercise sound commercial judgment (not just technical judgment). Our Staff Engineers are essential to our company's success, so they must demonstrate initiative and enthusiasm in solving the problems they encounter. StubHub is committed to being a phenomenal and inclusive workplace. We expect you to also serve as an advocate and mentor for your team members, demonstrating leadership qualities and setting an example for those around you. Location: Hybrid (3 days in office/2 days remote) - Aliso Viejo, CA About the team: The Supply Platform team's mission is to ensure that managing all seller ticket inventory coming into, and out of, StubHub is blazing fast, and enables their ability to reduce operational costs via automation and simple to use APIs. The Supply team owns a variety of services that ensure the tickets remain update to date and provide all the protection against fraud, and country specific legal requirements, to ensure the tickets are easily listed and sold on the consumer side of StubHub. The team is intricately focused on ensuring our SLAs are met no matter the scale of the seller inventory load. What You'll Do: Design, develop, test, deploy, and maintain impactful improvements that cross the frontend and backend code across all StubHub's platforms and products, resulting in high-quality outcomes Collaborate with team members to ensure best practices across our code Manage individual initiative priorities, deadlines, and deliverables with your technical expertise Mentor other team members and help many increase their technical capabilities, fostering a culture of inclusion, results-oriented execution, open innovation, and limitless creativity What You've Done: 10+ years of professional experience in software development Extensive experience developing robust, mission-critical systems using multiple general-purpose programming languages (e.g., Java, C#) Demonstrated expertise in building software with one or more of the following: Infrastructure, Databases, Data Processing, Machine Learning, Distributed Systems, Security, and Privacy Previous experience designing and developing solutions to complex problems with significant business impact A strong understanding of how their systems interact with the broader production environment, including dependencies and platform primitives Proven ability to learn other coding languages, platforms, frameworks, and tools Experience owning projects from the initial idea all the way to production Experience mentoring junior engineers What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$300,000-$350,000 USD About Us StubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $300k-350k yearly Auto-Apply 60d+ ago
  • Software Engineer I - Open Distribution (New Grad)

    Stubhub 4.5company rating

    Los Angeles, CA job

    Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Open Distribution is a brand-new area within StubHub's product and tech organization, where we are building the future of partner inventory synchronization. As an SDE- I on the Open Distribution team, you will contribute to the development and evolution of 0-to-1 systems that power millions of ticket transactions. You'll leverage AI-driven tooling, agents, and automation to accelerate and simplify integrations, enabling our platform to scale rapidly using LLMs and tools such as OpenAI and Claude models This role is designed for early-career engineers and new graduates who want hands-on production experience, strong mentorship, and exposure to modern engineering practices, including AI-assisted development and GenAI tools such as Claude, in a collaborative team environment. You'll work closely with Staff Engineers, Senior Engineers, and SDE II peers contributing meaningful code while growing your technical skills. Location: Hybrid (3 days in office/2 days remote) - Santa Monica, CA What You'll Do: AI Tooling and Infrastructure: Use AI-assisted development tools (including Claude and other GenAI technologies) to support debugging, learning, documentation, and developer productivity New Feature Development Implement features, enhancements, and bug fixes in backend services that support partner inventory ingestion, synchronization, and marketplace publishing Learn and apply distributed systems concepts, including event-driven architectures, APIs, and data processing pipelines Participate in code reviews, design discussions, pairing sessions, and team collaboration Contribute to improving partner-facing APIs, error handling, and internal tooling Learn how to diagnose production issues using logging, monitoring, and observability tools Why You'll Love This Team: Gain hands-on experience using GenAI tools like Claude as part of real-world engineering workflows Contribute to high-impact systems used by millions of customers and partners Take ownership of production code early in your career, with guidance and support Grow on a team that values collaboration, curiosity, feedback, and continuous learning What You've Done: Recent graduate or software engineer with up to ~2 years of experience (including internships, co-ops, or substantial academic projects) Strong understanding of computer science fundamentals, including data structures and algorithms Familiarity with at least one backend programming language like Java, Python, or Golang Basic experience building or consuming APIs and experience working with LLM frameworks and AI Platforms such as Anthropic or ChatGPT either in school or on side projects Bachelor's degree in Computer Science, Data Science, Engineering, or a related technical field, or equivalent hands-on experience What We Offer: Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale. Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact. Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed. Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options. The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate's qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub's total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. Salary Range$120,000-$150,000 USDAbout UsStubHub is the world's leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action. For California Residents: California Job Applicant Privacy Notice found here We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.
    $120k-150k yearly 10d ago

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