Service Associate jobs at Baltimore County Golf - 10 jobs

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare. Job Description: The Customer Service Liaison for the Housing Opportunities Commission (HOC) will serve as the point of contact for complex or escalated Housing Choice Voucher customer inquiries as well as finding effective solutions. Job Duties Serve as the primary point of contact for complex or escalated Housing Choice Voucher customer inquiries, finding effective solutions. Track key performance indicators and analyze customer feedback and service data to identify trends and areas for improvement. Work with other departments, such as the Call Center and Ombudsman's Office to ensure a consistent customer experience and integrate customer insights into broader business strategies, policies and procedures to improve efficiency and customer satisfaction. Minimum Qualifications: Experience At least three years of experience in federally subsidized housing program, preferably the Housing Choice Voucher Program. At least two years of experience certifying participants in federally subsidized affordable housing programs Education: Requires Bachelor's degree in Sociology, Government or Public Administration preferred An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply. Certification: Must obtain Housing Choice Voucher Program Certification within six months of hire Knowledge, Skills and Abilities Knowledge of or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord tenant laws is necessary Ability to use computer software (Word, Excel, and PowerPoint) Previous Property Management, Marketing, and training experience is a plus Excellent interpersonal, communication, analytical and problem solving skills Ability to multitask in a fast paced environment Must have a vehicle and a valid driver's license Bilingual in Spanish is a plus * Grade 21 - Min: $62,964 / Mid: $83,130 / Max: $103,295 | Salary determined by departmental budget - Offer commensurate with experience. HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace. HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.

Department Admin Employment Type Full Time Location Baltimore City, MD Workplace type Onsite Compensation $60,000 - $80,000 / year Key Responsibilities Skills, Knowledge and Expertise Core Competencies About Red Clover HR We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Salary Range: $66,701.00 - $106,818.00 Annually Hiring Salary Range: $66,701.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: ************************************************************** About Mayor's Office of Employment Development The Mayor's Office of Employment Development (MOED) coordinates and directs workforce development initiatives that are responsive to the needs of Baltimore City employees and job seekers to enhance and promote the local economy. At MOED, we view our mission broadly to deliver economic justice to our city. To us, economic justice means creating an equitable workforce system for all residents - especially those who have been generationally and systemically disadvantaged - one that is responsive to their needs and ensures viable economic opportunities. Our vision is for every City resident to maximize his/her career potential and for all employers to have the human resources to grow and prosper - a workforce system that works. Job Summary The Business Services Representative job responsibilities involve two essential functions: first, recruiting/connecting businesses to services of the Mayor's Office of Employment Development (MOED) by marketing all possible agency resources (industry sector partnerships, customized training, on-the-job training, subsidized employment, tax credits, summer jobs, recruitment services, etc.) and secondly, developing employment and training opportunities that lead to permanent, full-time positions with benefits and self-sufficient salaries for area job seekers. Essential Functions * Demonstrates ability to obtain labor market information. * Utilizes local labor market information to target new businesses and employers. * Identifies business employment and training needs required with changing labor market trends. * Conducts job matching activities for jobseekers. * Conducts job development for targeted populations. * Produce monthly reports including; * Number of business contacts, business contact information, industry information and, services provided * Number of job orders (received, filled) * Customer referral information * Analyzes current marketing strategies, MOED strategic plans and uses various methodologies such as focus sessions, surveys, etc. to make ongoing recommendations to achieve and exceed marketing objectives. * Markets business services utilizing all available resources to facilitate placement of training and/or job-ready candidates. * Ensures placement goals are met each month. * Documents business relationships and follow-up using the assigned MIS (MWE) and other reporting formats. * Represents MOED and/or provides participation at functions of trade organizations, professional societies, merchant associations, vendor open houses and community events. Maintain effective working relationships with businesses, MOED partners and other city agencies. * Negotiates and coordinates completion of training contracts and other workplace agreements. * Assists in the development and delivery of specialized sales presentations for employer services upon request, i.e. job fairs, mass recruitments, virtual pre-screening, workplace assessments, etc. * Performs other duties as required. Minimum Qualifications Experience: Have two years of talent acquisition or business development experience with one year of which must be in employment or job training related fields that required a high degree of marketing the program or service OR Equivalency Notes: Have an equivalent combination of acceptable education and experience. Knowledge, Skills, and Abilities * Knowledge of the agency's mission and all services available throughout the agency. * Ability to establish and maintain productive working relationships with employers, employees, training vendors, co-workers and workforce development partners. * Demonstrated skills and ability to use, effective marketing and salesmanship techniques. * Strong communications skills, ability to use virtual platforms, demonstrate effective communication orally and in writing, (with an emphasis on business writing) and to analyze written reports and materials. * Strong presentation skills, ability to speak persuasively, and to close a deal. * Ability to research businesses, business-related data and labor market information * Ability to prioritize assigned tasks and handle multiple tasks. * Ability to perform as a member of a team to assure project completion. * Ability to recognize business related problems and facilitate resolution. * Must be computer literate and familiar with word processing, spreadsheet, and database applications (i.e. MS Word, Excel, Access, Google doc, etc.) Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a mandatory six-month probation. Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Introduction It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected. PLEASE FILL OUT THE APPLICATION COMPLETELY. ➢ The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process. ➢ Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate. ➢ Do not leave any answer spaces blank; if a question does not apply, write "N/A". ➢ Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions. ➢ Failure to comply with these instructions may result in disqualification. ➢ Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates. GRADE ASTD11 LOCATION OF POSITION Department of Maryland State Police Motor Vehicle Division 23200 Leonard Hall Drive Leonardtown, MD 20650 Main Purpose of Job The position functions as a Police Pursuit Vehicle Specialist and is responsible for the repair and maintenance of all Police Pursuit vehicles owned by the Maryland State Police, State Fire Marshal's Office and Vehicle Theft Prevention Council. This position maintains vehicles which will at any given time; have to exceed twice the posted speed limit, in all weather and road conditions. This position ensures the safe and reliable operating condition of all Police Pursuit vehicles. The safety of the Trooper as well as the motoring public traveling the Maryland roadways is critical. POSITION DUTIES Replace or repair components on MSP vehicles and schedule preventive maintenance. Replaces complete engine assemblies, replaces / rebuilds entire rear differential assemblies to include axles, bearings and gears. Replaces all components involved in engine tune-up, to include spark plugs, ignition wires, coil packs, crank and cam sensors, timing belts and distributors. Diagnose, replace or repair water pumps, power steering pump, steering gear box and steering racks. Diagnose and repair brake systems to include replacing brake pads, calipers, rotors and master cylinders. Diagnose, repair or replace air conditioner components, to include evaporator units and perform a leak test after charging with refrigerant. Diagnose and repair mechanical / electrical malfunctions. Diagnose, repair or replace electric windows, blower motors, alternator, electrical shorts, mass air flow sensors, crank and cam sensors, coil packs, engine computers, cooling sensors/relays, ABS systems and all other electrical components. Properly Install, repair or replace electrical police equipment such as emergency lights, sirens and shot gun racks. Operate all computer scan tools, to diagnose repairs. Prepare necessary paperwork on completed repairs. Properly prepare "Motor Vehicle Repair Order" for each vehicle serviced. Attach a receipt or invoice to all work orders for all outside purchased parts. Enter all inventory/stock and log all operation numbers, as per instructions on back of MSP motor vehicle repair order, with minimal mistakes. Is able to take on some of the supervisors' duties in their absence and still maintain their scheduled repairs. Road test vehicles, to ensure the safe operating condition. Perform minor welding work, cutting torch work and operate drill press Other duties as assigned by supervisory or Command personnel. MINIMUM QUALIFICATIONS Education: Completion of the eighth grade. Experience: Three years of experience servicing, maintaining and repairing motor vehicles or equipment, one year of which must have involved responsibility for performing major automotive repair work. Notes: 1. Graduation from an accredited vocational/technical high school with a major in automotive mechanics, or a related field, may be substituted for up to three years of the required experience. 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Mechanic classifications or Automotive Maintenance Technician and Vehicle Maintenance specialty codes in the Mechanic or Maintenance field of work on a year-for-year basis for the required experience. DESIRED OR PREFERRED QUALIFICATIONS Preference will be given to applicants who possess the following preferred qualifications. It is important that you include clear and specific information on your application regarding your qualifications. Preferred Qualifications: 1) Three years' experience repairing and maintaining all aspects of an automobile. 2) Current or previous experience completing major repairs to engines, brakes, suspension and electrical systems. LICENSES, REGISTRATIONS AND CERTIFICATIONS Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. SPECIAL REQUIREMENTS Employees in this classification are subject to random substance abuse testing in accordance with Code of Maryland Regulation 17.04.09, Testing for Illegal Use of Drugs. In accordance with Section 2-204 (b) (6) of the Public Safety Article, candidates may be subject to an initial drug screening, a physical examination and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate. SELECTION PROCESS Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the employment Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED and QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. EXAMINATION PROCESS Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the employment Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED and QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online. Completed applications, required documentation and any required addendums may be mailed to: Maryland State Police Human Resources Division 1201 Reisterstown Road Pikesville, MD 21208 ATTN: Kirsten M. Clouse **************************** *If you have any questions about this recruitment, please contact the Maryland State Police at ************. *TTY Users: call via Maryland Relay. *We thank our Veterans for their service to our country and encourage them to apply. *As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. *Bilingual applicants are encouraged to apply. It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.

Salary Range: $64,427.00 - $110,756.00 Annually Starting Pay: $64,427.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: ************************************************************** NOTE: GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS Job Summary: Under the supervision of the Director, Revenue Cycle Management. RCM Billing and Reimbursement Manager II is responsible for assigned programs within the Bureau of Maternal Child Health (MCH); in both a hands-on and leadership role for Baltimore City Health Department (BCHD). In the role of RCM Billing and Reimbursement Manager II, daily work activities include medical billing charge capture, patient enrollment demographics, patient eligibility and claims submission. Identifying workflow bottlenecks and solutions. Resolving claims rejections/denials, ensuring clean data and claims are entered into state systems and practice management portals. Be a subject matter expert in billing / reimbursement guidelines for the Bureau of MCH and Maryland Medicaid. RCM Billing and Reimbursement Manager II will reconcile all charges, patient enrollment data/ demographics, reimbursements, claims denials to prepare month end reports and maintain RCM dashboard. RCM Billing and Reimbursement Manager II will provide excellent customer service to our community partners, parents, and internal cross-functional teams. Essential Functions: Must have verifiable 6 or more years hands on experience in: * Working knowledge with medical claims clearinghouse * Charge capture * Processing & Submitting Claims, and Resolving Claim Denials * Patient Communication - Verifying Patient Insurance - Data Entry * Generating monthly reports / maintaining billing dashboard / Ad-hoc reports * Revenue Cycle Management integrity * Resolve A/R discrepancies - Claim denials management * Timely filing guidelines - Medicaid, Medicare, third party billing guidelines * Interpreting EOBs, payer remits from various insurance payers * Working knowledge of CPT and ICD-10 code application Must have verifiable 6 or more years hands on experience in: * Working knowledge with medical claims clearinghouse * Charge capture * Processing & Submitting Claims, and Resolving Claim Denials * Patient Communication - Verifying Patient Insurance - Data Entry * Generating monthly reports / maintaining billing dashboard / Ad-hoc reports * Revenue Cycle Management integrity * Resolve A/R discrepancies - Claim denials management * Timely filing guidelines - Medicaid, Medicare, third party billing guidelines * Interpreting EOBs, payer remits from various insurance payers * Working knowledge of CPT and ICD-10 code application Minimum Qualifications: Education: Have a bachelor's degree from an accredited college or university. AND Experience: Have six (6) years of experience in medical billing and reimbursement in a physician office or group setting. Must have previous experience with physician billing system and previous experience with MS Office products (Word, Excel, Outlook). EPIC EMR/PM - REQUIRED OR Equivalency Notes: Have an equivalent combination of education and experience. Ten (10) years medical billing and reimbursement/ revenue cycle management accepted in lieu of BA degree. Knowledge, Skills, & Abilities: * Must be able to read, write, and speak the English language in an understandable manner. * Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. * Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. * Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. * Must be able to follow written and oral instructions. Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a mandatory six-month probation. Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

The purpose of this class is to provide friendly, courteous, and patient frontline call center chat and text services including support to students and the college community. Provides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. This role focuses on delivering exceptional customer service and creating a seamless experience for students navigating essential and other college-related services. This position works with prospective, admitted, and current students to provide detailed information about and help with all student services processes from admission through enrollment and applying for graduation, ensuring a seamless and customer-service-oriented experience. Associates degree or 60 transferable college credits with two (2) years of experience, or High School diploma/GED with four (4) years of experience working with students or customers in a service-oriented environment. At least three (3) years of call center experience. This call center experience must include managing a high volume of inbound and outbound calls. Must be able to understand and respond to inquiries promptly with friendly, courteous and patient communication understandable to all callers. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students. Familiarity with Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive) preferred. Strong technical aptitude with the ability to navigate multiple digital platforms, interpret data, and troubleshoot common system issues. Bachelor's degree preferred. Bilingual skills preferred. When speaking with students, faculty, staff, business partners and referring agencies/organizations, by phone, in person or email, the enrollment specialist must: * Assist and provide information, daily to students, faculty, administrators and the college community by email, and primarily on the telephone. * Provide day to day processing of enrollment related paperwork. * Resolve and troubleshoot problems in daily processing of service requests related to areas including enrollment, course selection and refunds. * Process, prepare and validate student documents relating to all aspects of the enrollment process. * Process mail and handle inquiries from internal and external sources to facilitate efficient office operations. * Audit and/or verify student records. Research and resolve discrepancies. * Facilitation of efficient process and data management of student enrollment records. * Serve as essential staff for the College Community to ensure business continuity. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. * Provide virtual services through phone, chat, text and email support for all CCBC students, faculty, and staff utilizing in-depth knowledge of admissions, bursars, registrar, and financial aid to provide accurate information and support. * Facilitate simultaneous high call volume and student information updates. * Assist prospective students with their admission application and resolving questions related to admissions, and their journey with CCBC. * Guide new admits through the enrollment process. * Triage student questions to ensure advising appointments are only scheduled when necessary, utilizing an appointment system such as SARS Anywhere, Element451 CRM, or another queuing system. Resolve questions quickly when possible, and assign the appropriate advisor for appointments when needed. Ensure students are connected with their assigned academic advisor and schedule follow-up appointments as necessary. * Ensure student's records are accurate within Banner SIS and Element 451 CRM and assisting them with updating their records as needed. * Utilize the student information system, Banner, to analyze and clarify student accounts, financial aid packages, and payment options, ensuring students receive clear and actionable information to complete their financial aid processes and accept awards. * Educate students about the benefits and requirements for federal and state financial aid and helping them apply for aid via the FAFSA. * Utilize Banner SIS for student registration by assisting students with course selection, registration processes, and ensuring accurate enrollment data. Use Banner Xtender to scan, index, and manage student records, ensuring all documents are properly filed and easily accessible for future reference, while maintaining data integrity and confidentiality. * Solve problems that the student has related to enrollment, payment, retention, and graduation processes. * Navigate confidential student information across multiple systems, ensuring compliance with relevant regulations and privacy standards. * Collaborate effectively with colleagues in Instruction, Student & Academic Affairs, Student Finance, and Enrollment Services, facilitating smooth interactions between students and other departments to enhance service delivery. * Document interactions with students accurately and thoroughly in Element451 CRM, tracking and maintaining records of inquiries, responses, and any follow-up actions taken. * Escalate queries and concerns as necessary to ensure timely resolution and effective support for students. * Participate in software, process, and skill training and professional development. This includes, but is not limited to local, state, and federal compliance regulations. Attend, and occasionally lead, job specific workshops, conferences, trainings, and other professional development opportunities. * Ensure service delivery standards are met as set by Quality Assurance & Intake Management. * Provide technical support to students to facilitate account recovery.

Department Admin Employment Type Full Time Location Baltimore City, MD Workplace type Onsite Compensation $50,000 - $70,000 / year Key Responsibilities Skills, Knowledge and Expertise Core Competencies About Red Clover HR We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Pay Schedule I, Grade 25, Regular Schedule: 35 Hours per week A vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in any Office or Department of Baltimore County general Government may be filled from the list of eligible applicants. All interested candidates must apply at this time. List allpromotionsand changes in job duties due toreclassificationas separate work experience on your application. You must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. YouMUSTattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. Failure to submit proof of Licenses,CertificationsandEducationwill result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Examples of Duties The primary responsibility of this position is to conduct alcohol and drug use screenings for adolescents in an alternative school setting and/or clinic. The role also includes facilitating educational classes for at-risk youth on substance use and prevention. Applicants must demonstrate the ability to build rapport with youth and school personnel, and possess strong verbal and written communication skills. At the time of application individual must possess a valid Maryland Driver's License and have reliable transportation. EXAMPLES OF ESSENTIAL DUTIES * Serves as a care coordinator and client case manager. * Outreach, referral for substance use and mental health counseling. * Linkage to community support services to include housing and employment services, and naloxone training. * Maintain appropriate documentation and will provide data for reporting as requested. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Required Qualifications Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science. Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of four years for the required education. Preferred Qualifications: * Possession of a valid certification or license issued by the Maryland Board of Professional Counselors and Therapists, such as: * Certified Supervised Counselor-Alcohol and Drug (CSC-AD) * Certified Associate Counselor-Alcohol and Drug (CAC-AD) * Certified Professional Counselor-Alcohol and Drug (CPC-AD) * Licensed Clinical Alcohol and Drug Counselor (LCADC) * Licensed Clinical Professional Counselor (LCPC) Licenses and Certifications Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses,CertificationsandEducationwill result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (************* Mail or deliver documents to: ATTN: Human Services Associate (Behavioral Health) Office of Human Resources Baltimore County Government 308 Allegheny Avenue Towson, MD 21204 YouMUSTattach your transcript(s), degree(s), license(s) and certification(s) to your application. Unofficial copies are acceptable. EXAMINATIONPROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Employees in this classification may be assigned to a work shift that includes evenings, nights, weekends and/or holidays. Employees are subject to call to duty in emergencies and may be required to work overtime as needed. Employees must satisfactorily complete County sponsored CPR and First Aid training and maintain certification throughout employment. Physical and Environmental Conditions These positions are essentially sedentary with occasional walking, lifting, or other limited physical activities. Positions require traveling between work sites. Medical Examination and Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Introduction It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected. PLEASE FILL OUT THE APPLICATION COMPLETELY. ➢ The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process. ➢ Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate. ➢ Do not leave any answer spaces blank; if a question does not apply, write "N/A". ➢ Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification. Do NOT write "see resume" in your work history or responses to supplemental questions. ➢ Failure to comply with these instructions may result in disqualification. ➢ Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates. GRADE ASTD11 LOCATION OF POSITION Department of Maryland State Police Motor Vehicle Division 10100 Rhode Island Avenue College Park, MD 20740 Main Purpose of Job The position functions as a Police Pursuit Vehicle Specialist and is responsible for the repair and maintenance of all Police Pursuit vehicles owned by the Maryland State Police, State Fire Marshal's Office and Vehicle Theft Prevention Council. This position maintains vehicles which will at any given time; have to exceed twice the posted speed limit, in all weather and road conditions. This position ensures the safe and reliable operating condition of all Police Pursuit vehicles. The safety of the Trooper as well as the motoring public traveling the Maryland roadways is critical. POSITION DUTIES Replace or repair components on MSP vehicles and schedule preventive maintenance. Replaces complete engine assemblies, replaces / rebuilds entire rear differential assemblies to include axles, bearings and gears. Replaces all components involved in engine tune-up, to include spark plugs, ignition wires, coil packs, crank and cam sensors, timing belts and distributors. Diagnose, replace or repair water pumps, power steering pump, steering gear box and steering racks. Diagnose and repair brake systems to include replacing brake pads, calipers, rotors and master cylinders. Diagnose, repair or replace air conditioner components, to include evaporator units and perform a leak test after charging with refrigerant. Diagnose and repair mechanical / electrical malfunctions. Diagnose, repair or replace electric windows, blower motors, alternator, electrical shorts, mass air flow sensors, crank and cam sensors, coil packs, engine computers, cooling sensors/relays, ABS systems and all other electrical components. Properly Install, repair or replace electrical police equipment such as emergency lights, sirens and shot gun racks. Operate all computer scan tools, to diagnose repairs. Prepare necessary paperwork on completed repairs. Properly prepare "Motor Vehicle Repair Order" for each vehicle serviced. Attach a receipt or invoice to all work orders for all outside purchased parts. Enter all inventory/stock and log all operation numbers, as per instructions on back of MSP motor vehicle repair order, with minimal mistakes. Is able to take on some of the supervisors' duties in their absence and still maintain their scheduled repairs. Road test vehicles, to ensure the safe operating condition. Perform minor welding work, cutting torch work and operate drill press Other duties as assigned by supervisory or Command personnel. MINIMUM QUALIFICATIONS Education: Completion of the eighth grade. Experience: Three years of experience servicing, maintaining and repairing motor vehicles or equipment, one year of which must have involved responsibility for performing major automotive repair work. Notes: 1. Graduation from an accredited vocational/technical high school with a major in automotive mechanics, or a related field, may be substituted for up to three years of the required experience. 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Mechanic classifications or Automotive Maintenance Technician and Vehicle Maintenance specialty codes in the Mechanic or Maintenance field of work on a year-for-year basis for the required experience. DESIRED OR PREFERRED QUALIFICATIONS Preference will be given to applicants who possess the following preferred qualifications. It is important that you include clear and specific information on your application regarding your qualifications. Preferred Qualifications: 1) Three years' experience repairing and maintaining all aspects of an automobile. 2) Current or previous experience completing major repairs to engines, brakes, suspension and electrical systems. LICENSES, REGISTRATIONS AND CERTIFICATIONS Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. SPECIAL REQUIREMENTS Employees in this classification are subject to random substance abuse testing in accordance with Code of Maryland Regulation 17.04.09, Testing for Illegal Use of Drugs. In accordance with Section 2-204 (b) (6) of the Public Safety Article, candidates may be subject to an initial drug screening, a physical examination and a complete criminal background investigation to include a polygraph examination before permanent appointment can be made. A criminal conviction may be grounds for rejection of the candidate. SELECTION PROCESS Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the employment Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED and QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. EXAMINATION PROCESS Only candidates who meet the minimum qualifications will be considered for this classification. Therefore, it is essential that you provide complete and accurate information on your application. Successful candidates will be placed on the employment Eligible List categorized as BEST QUALIFIED, BETTER QUALIFIED and QUALIFIED and remain eligible for consideration for at least one year from the date of examination. The list will be used by the hiring manager to select employees. BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS NOTE: Currently, applicants are limited to uploading one file. As a result, it is strongly urged that those applying upload ALL required and additional documents (undergraduate and graduate transcripts, resumes, etc.) as one file. If you are unable to apply online, you may submit an application via mail. The Maryland State Application Form can be found online. Completed applications, required documentation and any required addendums may be mailed to: Maryland State Police Human Resources Division 1201 Reisterstown Road Pikesville, MD 21208 ATTN: Kirsten M. Clouse **************************** *If you have any questions about this recruitment, please contact the Maryland State Police at ************. *TTY Users: call via Maryland Relay. *We thank our Veterans for their service to our country and encourage them to apply. *As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity. *Bilingual applicants are encouraged to apply. It is the policy of the Maryland State Police to comply with all applicable federal and state laws prohibiting employment discrimination and to provide equal employment opportunity to all employees and applicants for employment without regard to age, ancestry, color, gender, identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, sexual orientation or any other protected status.