Service Associate jobs at Baltimore County Golf

Customer Service Liaison: The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare. Job Description: The Customer Service Liaison for the Housing Opportunities Commission (HOC) will serve as the point of contact for complex or escalated Housing Choice Voucher customer inquiries as well as finding effective solutions. Job Duties Serve as the primary point of contact for complex or escalated Housing Choice Voucher customer inquiries, finding effective solutions. Track key performance indicators and analyze customer feedback and service data to identify trends and areas for improvement. Work with other departments, such as the Call Center and Ombudsman's Office to ensure a consistent customer experience and integrate customer insights into broader business strategies, policies and procedures to improve efficiency and customer satisfaction. Minimum Qualifications: Experience At least three years of experience in federally subsidized housing program, preferably the Housing Choice Voucher Program. At least two years of experience certifying participants in federally subsidized affordable housing programs Education: Requires Bachelor's degree in Sociology, Government or Public Administration preferred An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply. Certification: Must obtain Housing Choice Voucher Program Certification within six months of hire Knowledge, Skills and Abilities Knowledge of or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord tenant laws is necessary Ability to use computer software (Word, Excel, and PowerPoint) Previous Property Management, Marketing, and training experience is a plus Excellent interpersonal, communication, analytical and problem solving skills Ability to multitask in a fast paced environment Must have a vehicle and a valid driver's license Bilingual in Spanish is a plus * Grade 21 - Min: $62,964 / Mid: $83,130 / Max: $103,295 | Salary determined by departmental budget - Offer commensurate with experience . HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace. HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.

Department Admin Employment Type Full Time Location Baltimore City, MD Workplace type Onsite Compensation $50,000 - $67,000 / year Key Responsibilities Skills, Knowledge and Expertise Core Competencies About Red Clover HR We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Salary Range: $64,427.00 - $110,756.00 Annually Starting Pay: $64,427.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: ************************************************************** NOTE: GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS Job Summary: Under the supervision of the Director, Revenue Cycle Management. RCM Billing and Reimbursement Manager II is responsible for assigned programs within the Bureau of Maternal Child Health (MCH); in both a hands-on and leadership role for Baltimore City Health Department (BCHD). In the role of RCM Billing and Reimbursement Manager II, daily work activities include medical billing charge capture, patient enrollment demographics, patient eligibility and claims submission. Identifying workflow bottlenecks and solutions. Resolving claims rejections/denials, ensuring clean data and claims are entered into state systems and practice management portals. Be a subject matter expert in billing / reimbursement guidelines for the Bureau of MCH and Maryland Medicaid. RCM Billing and Reimbursement Manager II will reconcile all charges, patient enrollment data/ demographics, reimbursements, claims denials to prepare month end reports and maintain RCM dashboard. RCM Billing and Reimbursement Manager II will provide excellent customer service to our community partners, parents, and internal cross-functional teams. Essential Functions: Must have verifiable 6 or more years hands on experience in: * Working knowledge with medical claims clearinghouse * Charge capture * Processing & Submitting Claims, and Resolving Claim Denials * Patient Communication - Verifying Patient Insurance - Data Entry * Generating monthly reports / maintaining billing dashboard / Ad-hoc reports * Revenue Cycle Management integrity * Resolve A/R discrepancies - Claim denials management * Timely filing guidelines - Medicaid, Medicare, third party billing guidelines * Interpreting EOBs, payer remits from various insurance payers * Working knowledge of CPT and ICD-10 code application Must have verifiable 6 or more years hands on experience in: * Working knowledge with medical claims clearinghouse * Charge capture * Processing & Submitting Claims, and Resolving Claim Denials * Patient Communication - Verifying Patient Insurance - Data Entry * Generating monthly reports / maintaining billing dashboard / Ad-hoc reports * Revenue Cycle Management integrity * Resolve A/R discrepancies - Claim denials management * Timely filing guidelines - Medicaid, Medicare, third party billing guidelines * Interpreting EOBs, payer remits from various insurance payers * Working knowledge of CPT and ICD-10 code application Minimum Qualifications: Education: Have a bachelor's degree from an accredited college or university. AND Experience: Have six (6) years of experience in medical billing and reimbursement in a physician office or group setting. Must have previous experience with physician billing system and previous experience with MS Office products (Word, Excel, Outlook). EPIC EMR/PM - REQUIRED OR Equivalency Notes: Have an equivalent combination of education and experience. Ten (10) years medical billing and reimbursement/ revenue cycle management accepted in lieu of BA degree. Knowledge, Skills, & Abilities: * Must be able to read, write, and speak the English language in an understandable manner. * Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action. * Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public. * Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees. * Must be able to follow written and oral instructions. Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a mandatory six-month probation. Financial Disclosure This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Looking for a part-time job? Come work for the Show Place Arena/Prince George's Equestrian Center in Upper Marlboro, MD! The Show Place Arena/Prince George's Equestrian Center is a multipurpose facility owned and operated by The Maryland-National Capital Park & Planning Commission under the Department of Parks and Recreation, Prince George's County. Our guest services team is responsible for creating a positive and exceptional experience for our customers by providing information, addressing concerns, and assisting with needs from arrival to departure. Salary range of $16.00/hour - $18.00/hour depending on position and experience. For more information about the Seasonal Hiring process and application status for Prince George's County Parks and Recreation, please contact Joelle Edmond,*************************or Brenda *******************************. Examples of Important Duties Opportunities include: GUEST RELATIONS/SERVICES Guest Relations/Services - Usher Provides information and assistance to arena guests. Checks tickets and shows guests to proper seats, including accessible needs patrons. Secures specific exit doors and assigned areas. Helps to enforce building safety procedures. Scans tickets for admittance.Assists inmanaging ingress/egressoffront entrancesandothercontrolled entry locations. Assists with relocations, complaints and compliments of guests. Assists with Will Call distribution. Monitors lobby area during events. May assist with answering phones during events. Must have the ability to effectively interact with the public and provide courteous service. Must be able to work evenings, weekends and some daytime hours. Guest Relations/Services - Ticket Seller Must have previous Ticketmaster or ticketing experience. sells computerized tickets. Reconcile all transactions from sales after each event. Assists with relocations and guest complaints. Pulls and sorts of Will Calls, guest lists and passes. Assists with Will Call distribution. Scans tickets for admittance. Provides information to guests. May assist with answering phones during events. Must have the ability to effectively interact with the public and provide courteous service. Must be able to work evenings, weekends and some daytime hours. Guest Relations/Services - Safety & Security Responsible for ensuring a safe, secure, and welcoming environment for all guests and staff. Duties include guest security screening, monitoring venue areas (both front-of-house and backof-house), and maintaining stage barricade safety. Acts as a visible presence throughout the venue to deter unsafe behavior and respond to incidents as needed. Serves as a primary point of contact for guests, providing courteous assistance and information. Must be able to work evenings, weekends, and some daytime hours, and have the ability to interact effectively with the public while enforcing safety procedures. Minimum Qualifications * Applicants must be at least 18 years of age or older. * Must have the ability to effectively interact with the client and the public and provide courteous service. * Must be able to stand for extended periods of time as required by the role Supplemental Information May be subject to medical, drug and alcohol testing. Work Hours: Work hours are flexible and include evenings, nights and weekends Supplemental Information * This position does not provide benefits. * All persons selected for hire must complete a criminal background investigation. The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor. Applicants with Disabilities under the Americans with Disabilities Act. If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or ************ (Maryland Relay 7-1-1) M-NCPPC will make all efforts to reasonably accommodate you.

Introduction GRADE 11 Maryland Department of Health Main Purpose of Job This recruitment is for multiple positions and shifts throughout the Maryland Department of Health. Direct Care Assistant II is the full performance level of work assisting in the care, treatment, habilitation or rehabilitation of mentally or physically ill patients, aged or developmentally disabled clients in State treatment facilities or community based programs. These positions are essential members of an interdisciplinary team working together to provide all services needed to meet all needs of the person to return to full community living. MINIMUM QUALIFICATIONS Education: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: Two years of experience in work assisting in the care, treatment, habilitation or rehabilitation of mentally or physically ill patients, aged or developmentally disabled in treatment facilities or community based programs. Notes: 1. Applicants may substitute additional experience in patient or client direct care on a year-for-year basis for the required education. 2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Hospital Corpsman classifications or Health Care Specialist and Medical Services specialty codes in the health related field of work on a year-for-year basis for the required experience. LICENSES, REGISTRATIONS AND CERTIFICATIONS 1. Candidates for positions in this classification must possess a current certificate as a Nursing Assistant from the Maryland State Board of Nursing OR within sixty days from the date of hire and prior to performing delegated nursing tasks, must have successfully completed a Board of Nursing approved Nursing Assistant training program and received certification as a Nursing Assistant from the Board of Nursing. 2. Employees in this classification located in facilities that provide long term care for the aged may be required to possess or obtain a Geriatric Aide certificate. 3. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. 4. Some employees in this classification may be required to operate vans which require a specific motor vehicle operator's license valid in the State of Maryland. 5. Employees in this classification may be required to successfully complete training in and maintain current cardiopulmonary resuscitation certification. SPECIAL REQUIREMENTS 1. Employees in this classification must have successfully completed a direct care training course or examination approved by the hiring facility prior to permanent appointment to positions. 2. Employees in this classification are subject to call-in and, therefore, will be required to provide the facility with a telephone number at which they can be reached. 3. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs. SELECTION PROCESS Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application. Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies. BENEFITS STATE OF MARYLAND BENEFITS FURTHER INSTRUCTIONS Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. If additional information is required, the preferred method is to upload. If you are unable to upload, please fax the requested information to ************. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time. For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at ************. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at ************ or *****************************. Appropriate accommodations for individuals with disabilities are available upon request by calling: ************ or MD TTY Relay Service **************. We thank our Veterans for their service to our country. People with disabilities and bilingual candidates are encouraged to apply. As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Watch this video to learn more about Pureflow! Maryland Service Center Based Accountant About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture. Key Responsibilities: The primary objective as Service Center Based Accountant for the Maryland Technical Service Center (TSC) is to manage the Maryland TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to: Financial Management and Analysis Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders. Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment. Oversee collections, financial tracking, and reporting, explaining variances. Operational Efficiency and Process Optimization Collaborate on inventory reconciliation and process optimization. Streamline financial processes, collaborate cross-functionally. Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs Communication and Collaboration Deliver presentations and collaborate cross-functionally. Performance Tracking and Metrics Establish and track Key Performance Indicators (KPIs) and critical metrics. This summary provides a clear overview of the role's financial focus. Job Type: Full-time, In person, Monday-Friday, 8-5 Benefits: 401(k) with matching Medical, Dental, Life, STD & LTD insurances Health savings account (HSA) Generous paid time off Referral bonus program Tuition reimbursement Pureflow is an equal-opportunity employer, including disability and veterans. Post-offer, pre-employment background checks and drug tests are required for all positions. Pay range: $65,000 - $90,000 Pay range has been determined by industry benchmarking data provided by ADP.

The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County's need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; to provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare. Job Description: The Customer Service Liaison for the Housing Opportunities Commission (HOC) will serve as the point of contact for complex or escalated Housing Choice Voucher customer inquiries as well as finding effective solutions. Job Duties Serve as the primary point of contact for complex or escalated Housing Choice Voucher customer inquiries, finding effective solutions. Track key performance indicators and analyze customer feedback and service data to identify trends and areas for improvement. Work with other departments, such as the Call Center and Ombudsman's Office to ensure a consistent customer experience and integrate customer insights into broader business strategies, policies and procedures to improve efficiency and customer satisfaction. Minimum Qualifications: Experience At least three years of experience in federally subsidized housing program, preferably the Housing Choice Voucher Program. At least two years of experience certifying participants in federally subsidized affordable housing programs Education: Requires Bachelor's degree in Sociology, Government or Public Administration preferred An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply. Certification: Must obtain Housing Choice Voucher Program Certification within six months of hire Knowledge, Skills and Abilities Knowledge of or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord tenant laws is necessary Ability to use computer software (Word, Excel, and PowerPoint) Previous Property Management, Marketing, and training experience is a plus Excellent interpersonal, communication, analytical and problem solving skills Ability to multitask in a fast paced environment Must have a vehicle and a valid driver's license Bilingual in Spanish is a plus * Grade 21 - Min: $62,964 / Mid: $83,130 / Max: $103,295 | Salary determined by departmental budget - Offer commensurate with experience . HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace. HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.

Job Details Entry Natelli Family YMCA - Ijamsville, MD Part Time $17.37 - $17.37 HourlyDescription DEADLINE TO APPLY: October 28, 2025 Under the direction of the Associate Membership Director and in accordance with Association policies, the Member Services Representative is responsible for member satisfaction and retention through impeccable member service and practices that promote member engagement. The Member Services Representative will possess extensive knowledge in membership and program options as well as specific center information. The Member Services Representative will respond to members in person and on the phone by providing accurate information and by collecting and processing cash transactions and member records. The Member Services Representative will be responsible for regulating traffic in the centers as well as upholding and effectively communicating facility policies and procedures. Weekend availability is a must BENEFITS: Benefits offered to Part -Time employees Free Membership (Individual) Discount on Y programs MD Sick leave for individuals older than 18 years of age ESSENTIAL FUNCTIONS: Ensure that daily care of members is first priority Greet all members and guests who come into the facility and ensure proper check in procedures are followed. Process membership and programs by proactively engaging in conversation on the benefits of YMCA memberships and programs. Understand the process of selling memberships and programs as well as assist customers in online sales and/or the app. Accurately process new memberships and program registrations as well as accurately maintain member information. Follows all procedures for proper cash handling and record keeping in the Daxko database. Provide facility tours. Effectively communicate with all departments the needs of the customer. All emails and interactions are done so in a positive and friendly manner using the YMCA email account. Address conflicts per department policy, in-person and on the phone, for effective resolutions and follow ups. Meet and exceed membership satisfaction and retention goals Practice strong fiscal stewardship for execution of membership and financial policies and procedures of the association Respond to emergency situations by adhering to the safety policies and procedures set for the association Consistently demonstrates excellent customer service by being friendly and greeting all who walk through the door. Making sure you are knowledgeable and helpful with all information provided. Follow-up with all member inquiries including phone, voicemail and email concerns in a timely and professional manner. Accountable for the understanding of policies and procedures of the Association. Accountable for monthly shift assignments and flexibility of schedule including nights, weekends and holidays Monitor branch facility calendar to keep informed on happenings in the facility during shifts. Attend all staff meetings, staying current on all operating procedures as directed. Assist with ensuring rooms are presentable per provided layout before any outside rentals and at the end of each day. Follow all policies and procedures in regards to working with YESS CX. Other duties may be assigned KNOWLEDGE AND SKILLS: Must exercise good judgment in decision making. Must be accurate in cash handling and demonstrate strong organizational skills. Must be able to demonstrate good verbal and written communications skills and effective conflict resolutions skills. Friendly disposition, knowledge and demonstration of excellent customer service practices. Model values of honesty, integrity and demonstrate the ability to be flexible and work well with a diverse population of members. Able to manage multiple priorities. Able to work alone or as part of a team. Manage stress appropriately. Ability to speak Spanish is a plus. Ability to read and comprehend simple instructions, written correspondence; present information in a written or oral format, read and interpret documents such as policies and procedures, speak effectively in front of people. Ability to add, subtract, multiply and divide using whole numbers, fraction or decimals. Ability to maintain an accurate cash drawer. Ability to apply common sense understanding to complete tasks as assigned in written or oral format; deal with problems involving several variables in standardized situations; solve problems and deal with a variety of variables where limited standardization exists; and the ability to remedy customer concerns at the point of contact. Must possess advanced keyboarding and data entry skills. Qualifications QUALIFICATIONS/REQUIREMENTS: Must be at least 18 years of age High school diploma (or equivalent) and customer service experience preferred. The ability to work well and effectively communicate with a diverse population in a wide variety of situations Confidentiality and excellent organizational skills Ability to work weekend schedule YMCA CERTIFICATES/TRAININGS: Maintain current CPR, AED and First Aid certifications Maintain updated YMCA Code of Conduct training annually Maintain Cause and Culture e-learning through yexchange.org annually Responsible for completing all assigned courses as directed by supervisor (YUSA, Daxko, Paycom, etc)

The purpose of this class is to provide friendly, courteous, and patient frontline call center chat and text services including support to students and the college community. Provides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. This role focuses on delivering exceptional customer service and creating a seamless experience for students navigating essential and other college-related services. This position works with prospective, admitted, and current students to provide detailed information about and help with all student services processes from admission through enrollment and applying for graduation, ensuring a seamless and customer-service-oriented experience. Associates degree or 60 transferable college credits with two (2) years of experience, or High School diploma/GED with four (4) years of experience working with students or customers in a service-oriented environment. At least three (3) years of call center experience. This call center experience must include managing a high volume of inbound and outbound calls. Must be able to understand and respond to inquiries promptly with friendly, courteous and patient communication understandable to all callers. Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students. Familiarity with Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive) preferred. Strong technical aptitude with the ability to navigate multiple digital platforms, interpret data, and troubleshoot common system issues. Bachelor's degree preferred. Bilingual skills preferred. When speaking with students, faculty, staff, business partners and referring agencies/organizations, by phone, in person or email, the enrollment specialist must: * Assist and provide information, daily to students, faculty, administrators and the college community by email, and primarily on the telephone. * Provide day to day processing of enrollment related paperwork. * Resolve and troubleshoot problems in daily processing of service requests related to areas including enrollment, course selection and refunds. * Process, prepare and validate student documents relating to all aspects of the enrollment process. * Process mail and handle inquiries from internal and external sources to facilitate efficient office operations. * Audit and/or verify student records. Research and resolve discrepancies. * Facilitation of efficient process and data management of student enrollment records. * Serve as essential staff for the College Community to ensure business continuity. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. * Provide virtual services through phone, chat, text and email support for all CCBC students, faculty, and staff utilizing in-depth knowledge of admissions, bursars, registrar, and financial aid to provide accurate information and support. * Facilitate simultaneous high call volume and student information updates. * Assist prospective students with their admission application and resolving questions related to admissions, and their journey with CCBC. * Guide new admits through the enrollment process. * Triage student questions to ensure advising appointments are only scheduled when necessary, utilizing an appointment system such as SARS Anywhere, Element451 CRM, or another queuing system. Resolve questions quickly when possible, and assign the appropriate advisor for appointments when needed. Ensure students are connected with their assigned academic advisor and schedule follow-up appointments as necessary. * Ensure student's records are accurate within Banner SIS and Element 451 CRM and assisting them with updating their records as needed. * Utilize the student information system, Banner, to analyze and clarify student accounts, financial aid packages, and payment options, ensuring students receive clear and actionable information to complete their financial aid processes and accept awards. * Educate students about the benefits and requirements for federal and state financial aid and helping them apply for aid via the FAFSA. * Utilize Banner SIS for student registration by assisting students with course selection, registration processes, and ensuring accurate enrollment data. Use Banner Xtender to scan, index, and manage student records, ensuring all documents are properly filed and easily accessible for future reference, while maintaining data integrity and confidentiality. * Solve problems that the student has related to enrollment, payment, retention, and graduation processes. * Navigate confidential student information across multiple systems, ensuring compliance with relevant regulations and privacy standards. * Collaborate effectively with colleagues in Instruction, Student & Academic Affairs, Student Finance, and Enrollment Services, facilitating smooth interactions between students and other departments to enhance service delivery. * Document interactions with students accurately and thoroughly in Element451 CRM, tracking and maintaining records of inquiries, responses, and any follow-up actions taken. * Escalate queries and concerns as necessary to ensure timely resolution and effective support for students. * Participate in software, process, and skill training and professional development. This includes, but is not limited to local, state, and federal compliance regulations. Attend, and occasionally lead, job specific workshops, conferences, trainings, and other professional development opportunities. * Ensure service delivery standards are met as set by Quality Assurance & Intake Management. * Provide technical support to students to facilitate account recovery.

Salary Range: $64,427.00 - $110,756.00 Annually Starting Pay: $64,427.00 Annually Get to know us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: ************************************************************** NOTE: GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS. Job Summary The BPD underwent a comprehensive civil rights, pattern, and practice investigation by the United States Department of Justice. As a result of this investigation, the BPD and the DOJ have negotiated a consent decree. The consent decree will require the BPD to continue the rapid implementation of process improvements over the next several years. To quickly implement the consent decree mandates, BPD is seeking a driven, dynamic, and capable professional to conduct internal performance audits on all operational and administrative procedures and provide quantitative and qualitative measurements of the department's compliance. This non-civil service position will join the BPD Performance Standards Section. Minimum Qualifications Education: Graduation from an accredited four year college or university with a degree in Accounting, Criminal Justice, Mathematics, Sociology, or Economics. AND Experience: Have two years of full time paid experience conducting performance, compliance, operations, financial, program or regulatory audits by professional auditing standards or 5 years of full time paid experience conducting performance, compliance, operations, financial, program, or regulatory audits within a private or government agency Designation as a Certified Law Enforcement Auditor (CLEA) Certified Internal Auditor (CIA) Certified Government Audit Professional (CGAP) Certified Public Accountant (CPA), Certified Fraud Examiner(CFE), Certified Risk Management Assurance (CRMA) or Qualification in Internal Audit Leadership( QAIL) is highly desired, but not required. OR Equivalency Notes: Have an equivalent combination of education and experience. Licenses, Registrations, and Certificates: Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver's permit. PROVISIONAL DRIVER'S LICENSES ARE NOT ACCEPTABLE. NOTE: YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER'S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING. Knowledge, Skills, and Abilities: * Knowledge of theory, principle and practice of auditing bureaucratic organizations, including the methods and procedures used to examine, verify and analyze operation records, statements, reports ; standards for the professional practices of Internal Auditing Institute of Internal Auditors Report writing techniques General research and analytical techniques Strong organizational skills and methods of analysis in program evaluation, operational auditing, cost-benefit analysis, work measurement and work simplification * Knowledge of city or state government operations, practices and procedures * Knowledge of statistical methods, including qualitative and quantitative analysis and statistical sampling Knowledge of Generally Accepted Government Auditing Standards (GAGAS) Knowledge of word processing, (Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Publisher) * Ability to collect, analyze and interpret data Ability to understand use and explain complex legal provisions in conducting audits * Ability to understand and apply instructions, and legal and contractual requirements to audit work * Ability to perform necessary research, using a variety of research techniques * Ability to document audit findings in a variety of work papers * Ability to summarize audit findings into a report Ability to prepare detailed and complex drafts and final reports that are complete, accurate, timely, objective, convincing, clear and concise as the subject permits * Ability to communicate effectively, both orally and in written communication * Ability to participate in group projects and collaborate effectively Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a 1 YEAR mandatory probation. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Pay Schedule I, Grade 25, Regular Schedule: 35 Hours per week A vacancy exists in the Bureau of Behavioral Health, Department of Health and Human Services. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in any Office or Department of Baltimore County general Government may be filled from the list of eligible applicants. All interested candidates must apply at this time. List allpromotionsand changes in job duties due toreclassificationas separate work experience on your application. You must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. YouMUSTattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. Failure to submit proof of Licenses,CertificationsandEducationwill result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Examples of Duties The primary responsibility of this position is to conduct alcohol and drug use screenings for adolescents in an alternative school setting and/or clinic. The role also includes facilitating educational classes for at-risk youth on substance use and prevention. Applicants must demonstrate the ability to build rapport with youth and school personnel, and possess strong verbal and written communication skills. At the time of application individual must possess a valid Maryland Driver's License and have reliable transportation. EXAMPLES OF ESSENTIAL DUTIES * Serves as a care coordinator and client case manager. * Outreach, referral for substance use and mental health counseling. * Linkage to community support services to include housing and employment services, and naloxone training. * Maintain appropriate documentation and will provide data for reporting as requested. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Required Qualifications Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science. Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of four years for the required education. Preferred Qualifications: * Possession of a valid certification or license issued by the Maryland Board of Professional Counselors and Therapists, such as: * Certified Supervised Counselor-Alcohol and Drug (CSC-AD) * Certified Associate Counselor-Alcohol and Drug (CAC-AD) * Certified Professional Counselor-Alcohol and Drug (CPC-AD) * Licensed Clinical Alcohol and Drug Counselor (LCADC) * Licensed Clinical Professional Counselor (LCPC) Licenses and Certifications Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses,CertificationsandEducationwill result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (************* Mail or deliver documents to: ATTN: Human Services Associate (Behavioral Health) Office of Human Resources Baltimore County Government 308 Allegheny Avenue Towson, MD 21204 YouMUSTattach your transcript(s), degree(s), license(s) and certification(s) to your application. Unofficial copies are acceptable. EXAMINATIONPROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Employees in this classification may be assigned to a work shift that includes evenings, nights, weekends and/or holidays. Employees are subject to call to duty in emergencies and may be required to work overtime as needed. Employees must satisfactorily complete County sponsored CPR and First Aid training and maintain certification throughout employment. Physical and Environmental Conditions These positions are essentially sedentary with occasional walking, lifting, or other limited physical activities. Positions require traveling between work sites. Medical Examination and Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.

Job Type: Full Time/Non-Exempt Pay Rate: $18.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results. Responsibilities: Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test. Guide motorists through waiver process and extension requests. Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations. Perform emission tests when needed. Creating a clean and professional environment to keep our station clean and welcoming. Other duties as assigned.

Starting Pay: $51,147.20 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: ************************************************************** Job Summary The Baltimore Police Department is seeking a Contract Services Specialist to work in various Departments within BPD. Working as part of a dynamic team and under general supervision, CSS duties vary depending upon the unit that you are assigned (some units may require you to lift, stand, push, etc.). Minimum Qualifications Education: Graduation from an accredited high school or possession of a GED certificate. OR Equivalency Notes: Have an equivalent combination of education and experience. Knowledge, Skills, and Abilities * Ability to operate a computer and learn the BPD Systems. * Ability to work an assigned shift with set days off. * Depending upon the department you may have to work one weekend day (Saturday or Sunday) per week * Knowledge of Department forms and procedures * Excellent oral and written communication skills * Outstanding interpersonal skills * Excellent organizational skills Additional Information Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed. Probation All persons, including current City employees, selected for this position must complete a 6-month mandatory probation. Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application. BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Job Details Entry YMCA of Frederick County - Frederick, MD Part Time $17.37 - $17.37 HourlyDescription DEADLINE TO APPLY: October 28, 2025 Under the direction of the Associate Membership Director and in accordance with Association policies, the Member Services Representative is responsible for member satisfaction and retention through impeccable member service and practices that promote member engagement. The Member Services Representative will possess extensive knowledge in membership and program options as well as specific center information. The Member Services Representative will respond to members in person and on the phone by providing accurate information and by collecting and processing cash transactions and member records. The Member Services Representative will be responsible for regulating traffic in the centers as well as upholding and effectively communicating facility policies and procedures. Weekend availability is a must BENEFITS: Benefits offered to Part -Time employees Free Membership (Individual) Discount on Y programs MD Sick leave for individuals older than 18 years of age ESSENTIAL FUNCTIONS: Ensure that daily care of members is first priority Greet all members and guests who come into the facility and ensure proper check in procedures are followed. Process membership and programs by proactively engaging in conversation on the benefits of YMCA memberships and programs. Understand the process of selling memberships and programs as well as assist customers in online sales and/or the app. Accurately process new memberships and program registrations as well as accurately maintain member information. Follows all procedures for proper cash handling and record keeping in the Daxko database. Provide facility tours. Effectively communicate with all departments the needs of the customer. All emails and interactions are done so in a positive and friendly manner using the YMCA email account. Address conflicts per department policy, in-person and on the phone, for effective resolutions and follow ups. Meet and exceed membership satisfaction and retention goals Practice strong fiscal stewardship for execution of membership and financial policies and procedures of the association Respond to emergency situations by adhering to the safety policies and procedures set for the association Consistently demonstrates excellent customer service by being friendly and greeting all who walk through the door. Making sure you are knowledgeable and helpful with all information provided. Follow-up with all member inquiries including phone, voicemail and email concerns in a timely and professional manner. Accountable for the understanding of policies and procedures of the Association. Accountable for monthly shift assignments and flexibility of schedule including nights, weekends and holidays Monitor branch facility calendar to keep informed on happenings in the facility during shifts. Attend all staff meetings, staying current on all operating procedures as directed. Assist with ensuring rooms are presentable per provided layout before any outside rentals and at the end of each day. Follow all policies and procedures in regards to working with YESS CX. Other duties may be assigned KNOWLEDGE AND SKILLS: Must exercise good judgment in decision making. Must be accurate in cash handling and demonstrate strong organizational skills. Must be able to demonstrate good verbal and written communications skills and effective conflict resolutions skills. Friendly disposition, knowledge and demonstration of excellent customer service practices. Model values of honesty, integrity and demonstrate the ability to be flexible and work well with a diverse population of members. Able to manage multiple priorities. Able to work alone or as part of a team. Manage stress appropriately. Ability to speak Spanish is a plus. Ability to read and comprehend simple instructions, written correspondence; present information in a written or oral format, read and interpret documents such as policies and procedures, speak effectively in front of people. Ability to add, subtract, multiply and divide using whole numbers, fraction or decimals. Ability to maintain an accurate cash drawer. Ability to apply common sense understanding to complete tasks as assigned in written or oral format; deal with problems involving several variables in standardized situations; solve problems and deal with a variety of variables where limited standardization exists; and the ability to remedy customer concerns at the point of contact. Must possess advanced keyboarding and data entry skills. Qualifications QUALIFICATIONS/REQUIREMENTS: Must be at least 18 years of age High school diploma (or equivalent) and customer service experience preferred. The ability to work well and effectively communicate with a diverse population in a wide variety of situations Confidentiality and excellent organizational skills Ability to work weekend schedule YMCA CERTIFICATES/TRAININGS: Maintain current CPR, AED and First Aid certifications Maintain updated YMCA Code of Conduct training annually Maintain Cause and Culture e-learning through yexchange.org annually Responsible for completing all assigned courses as directed by supervisor (YUSA, Daxko, Paycom, etc)

Job Type: Full Time/Non-Exempt Pay Rate: $16.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results. Responsibilities: Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test. Guide motorists through waiver process and extension requests. Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations. Perform emission tests when needed. Creating a clean and professional environment to keep our station clean and welcoming. Other duties as assigned.