Baltimore Medical System jobs - 140 jobs

Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week that include medical, dental, vision, 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more! Do you love Baltimore? Do you want to do meaningful work for a company that serves your community? Do you want to be off evenings and holidays but still earn a fair and competitive wage? Look no further because BMS is your dream come true! To assist in the performance of quality, caring clinical dentistry; to become adept at assigned clinical procedures; to aid the doctor smoothly and unobtrusively. Perform clinical and technical procedures under the supervision of a licensed dentist. The QDA gets the patient ready, prepares the operatory and equipment and assists the doctor during examinations and treatment. Maintain awareness of comfort and safety needs of patients. Maintain equipment and inventory. Adhere to all required OSHA and health regulations. Education: * High School diploma Certifications, Licenses, Registrations: * Dental Assistant Expanded Functions License * Maryland Radiation License * CPR Certificate Required Experience: * 2 years in the dental profession * 2 years of dental software experience Supervision received from: * Dental Practice Administrator

Department: Practice Operations Reports To: Senior Director of Practice Operations Job Family: Practice Operations FLSA Status: Exempt EEO Classification: First/mid-level officials and managers Supervisor: Yes Leadership Level: Emerging Leader Job Function: Essential On-site Overview The Client Service Manager ensures a smooth client flow, accurate data collection, and clear client communications in support of an inter-disciplinary health clinic. This position oversees daily administrative functions at the Fallsway site such as reception, registration, insurance verification, check-out, appointment scheduling. Under the Senior Director of Practice Operations, the Client Service Manager works to ensure timely access to care for clients, operational efficiency, quality customer service and fiscal integrity. Key Role Responsibilities Supervises Client Service Representatives and Client Service Leads. Sets clear expectations, sets schedules, monitors outcomes, creates a culture of open communication and helps the team to solve complex problems through individual supervision. Oversee and improve Practice Operations functions/workflows including: scheduling, registration, insurance verification, benefits enrollment, processing of referrals and medical records. Build and refine workflows, develop reports and audits in accordance with policies and procedures. Track key performance indicators, identify trends and issues; recommend, model and support quality improvement and productivity activities. Ensure accuracy, timeliness and adherence to policy and protocols; adjusting operations workflows, as needed, to maintain peak performance. Effectively delegate tasks to Client Service Leads, for supervisory support. Collaborate with other Practice Operations leadership within the agency to ensure clients have access to benefits enrollment, medical records and referral processing Set, model and reinforce clear expectations, track and monitor outcomes, create a culture of open communication, and provide resources for staff to resolve complex problems, via individual and group supervisions. Act as a communications lead for the team; Keep staff up to date on State and local regulatory and organizational changes that impact their work, Effectively communicate staff perspective and experiences with Practice Operations management in effort to problem-solve and improve work environment. Work proactively and collaboratively across departments, establishing working relationships with departmental leadership, to ensure optimal clinic flow and client experience. Act as a liaison between the agency and other providers to coordinate care and ensure timely submission of client referrals and medical records. Handle client-related issues, inclusive of complaints, problem solving, de-escalation, special requests or other concerns according to agency policies. Follow agency procedures to report legal, privacy, safety, risk management and environment of care issues. Provide and model customer service excellence marked by culturally-competent, client-centered, ethical, respectful, inclusive and professional access for clients, partners and the broader community. Knowledge, Experience and Skills Formal Education and Training Bachelor's degree preferred; an Associate Degree or three years of relevant work experience may be substituted Experience Three years in a FQHC, ambulatory care or hospital setting with prior practice management experience required; experience in a multi-disciplinary clinical setting preferred Minimum of two years of experience supervising staff Experience working with workflow improvement projects Understanding of ambulatory practice management, physician office and/or clinical operations Knowledge of third-party insurance and accountable/managed care concepts, billing operations and regulatory requirements Knowledge of medical, administrative, ethical and the legal requirements of HIPAA and ADA Skills Builds rapport; has excellent interpersonal and communication skills Ensures accountability and follow-through for self and others Learns and adapts quickly; is self-reflective Systems-thinker, sets clear goals, uses action plans and knows how to prioritize Delegates appropriately using a strength-based approach Key Agency Responsibilities In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment: Models and reinforces the Health Care for the Homeless core values of dignity, authenticity, hope, justice, passion and balance Actively participates in performance improvement activities and actively participates in advocacy activities that support the mission of Health Care for the Homeless Protects clients' personal health information by maintaining compliance with HIPAA and other relevant Health Care related IT security regulations Performs other duties on an as-needed basis Why Join Us? Be part of a mission-driven team committed to racial equity, social justice, and community wellness. Work in a dynamic, people-first organization that centers compassion, authenticity, and hope. Receive training and support to grow in your advocacy and peer work. Help shape the future of housing and recovery services in Baltimore. Read more about the people we serve here: ********************************* Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

Department: Practice Operations Reports To: Client Services Manager FLSA Status: Non-Exempt Supervisor: No Leadership Level: Individual Contributor Job Function: Essential On-Site The Client Service Representative provides customer service to clients, staff and visitors through administrative support in various capacities. This role accurately and efficiently manages confidential information in multiple databases and systems to support clients through every stage of their visit at Health Care for the Homeless. This role reports directly to a manager within Practice Operations. Key Role Responsibilities Greets clients and visitors upon arrival to the clinic and appropriately route them to the correct staff member; utilizing appointment systems, registration staff and triage protocols Manages the intake of clients into the practice in a friendly and service-oriented manner; registers and assist clients with completing baseline information. Ensuring client chart is complete of all required information such as, verification of patient demographics and payer coverage. Helps with completing consents and verifying insurance status, including updating PCP, EVS and updating insurance databases. Manages the client discharge process which may include processing internal and external referrals, informing clients of their referral information, scheduling follow-up appointments, and distributing tokens. Schedule appointments for clients across multiple disciplines via in-person requests or telephone calls. Document all activities in the EMR to ensure proper preparation of medical record and billing information prior to the time of appointment. Supports other members of the clinic team to ensure smooth client workflow and excellent customer service. Takes phone calls in accordance with the policy and service expectations for those clients on the phone as well as those in the clinic; provides telephone triage; disseminates messages appropriately utilizing available technology as appropriate; prioritizes calls appropriately and timely. Process release of information requests; receive and distribute PHI in accordance with agency protocols aadhering to HIPAA and patient confidentiality requirements. Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Comply with rules, regulations, policies, and procedures of all applicable agency, local, state, federal and regulatory bodies. Takes personal responsibility for the neat appearance of their work space and the reception area, assuring each area represents the agency in a positive manner. Performs other duties within the scope of client service representative as assigned Formal Education and Training High School Diploma or GED required Experience One year of experience in Customer Service required Experience working with people who are experiencing homelessness or from low-income backgrounds Experience working with computers and databases, preferably medical or insurance systems Bilingual (Spanish) highly preferred Skills Excellent customer service, with ability to clearly communicate verbally and in writing Must be able to maintain confidentiality in all circumstances Must be able to remain calm in highly inflammatory circumstances, providing and taking clear direction and maintaining a respectful demeanor Security or de-escalation training preferred High level of motivation, initiative and responsibility Able to work with interdisciplinary teams Able to cope with interruptions, be flexible and be a team player Why Join Us? Be part of a mission-driven team committed to racial equity, social justice, and community wellness. Work in a dynamic, people-first organization that centers compassion, authenticity, and hope. Receive training and support to grow in your advocacy and peer work. Help shape the future of housing and recovery services in Baltimore. Read more about the people we serve here: ********************************* Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify . All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

Job Description Department: Medical Reports To: Medical Director of Primary Care FLSA Status: Exempt Supervisor: No Hours: Daytime, M-F Benefits: Medical, Dental, Vision, Holidays, 8-hour Shifts, No Weekends, Professional Development Money and More! Overview The Medical Provider (NP or PA) delivers high-quality, patient-centered medical care as part of an integrated, multidisciplinary team that partners with individuals experiencing homelessness and other barriers to health. Working both in clinic settings and at mobile and community-based sites, the provider is responsible for assessment, diagnosis, treatment, and ongoing management of acute and chronic conditions using evidence-based, trauma-informed approaches. The provider participates in a shared telephone on-call rotation. Both part-time and full-time schedules are available. Key Role Responsibilities Clinical Care · Provide comprehensive primary care including assessment, diagnosis, treatment, and referral across acute, chronic, and preventive domains. · Deliver patient-centered, trauma-informed, and nonjudgmental care tailored to individuals' medical and social circumstances. · Provide care in multiple settings, including clinic locations, the mobile health unit, and community-based sites as needed. · Utilize evidence-based guidelines and clinical best practices to ensure high-quality care. Interdisciplinary Collaboration · Participate actively on an integrated care team that includes medical, behavioral health, case management, and outreach staff. · Contribute to care planning, care team huddles, and multidisciplinary case conferences. · Coordinate care with internal and external partners to address social and structural determinants of health. Documentation & Quality · Incorporate up-to-date clinical information, research, and guidelines into practice. · Participate in peer reviews, supervisory and team meetings, required training, and quality improvement initiatives as required by the agency. · Maintain accurate, timely, and complete documentation and billing records in the electronic medical record. Professionalism & Communication · Communicate clearly, compassionately, and efficiently with clients, colleagues, and partners. · Use sound clinical and professional judgment in managing time, workload, and competing priorities. Formal Education and Training For Nurse Practitioners: · Master's or Doctoral Degree in Nursing (Family or Adult-Gerontology). Current Maryland NP licensure and national board certification · CDS and DEA registration · Current BLS certification For Physician's Assistants: · Graduate of an accredited Physician's Assistant Program · Current Maryland Physician's Assistant licensure and national certification · Signed collaborative agreement with an agency physician(s) (may be completed upon hire) · CDS and DEA registration · Current BLS certification Experience · Minimum of 3 years of direct clinical care experience preferred (residency may satisfy this requirement for physicians; new NP/PA graduates with relevant clinical experience and strong fit will be considered)., · Experience in a community or public health setting working with underserved communities strongly preferred · Comfort working with individuals experiencing homelessness, behavioral health conditions, substance use disorders, and complex social needs. Skills & Competencies: · Strong interpersonal and communication skills; able to build rapport with individuals with a wide range of personalities and communication styles. Demonstrated ability to collaborate within a multidisciplinary team. · Proficiency in electronic medical records. · Excellent clinical judgment, organization, and time-management skills. · Ability to remain flexible, adapt to changing environments and workflows and manage interruptions. · Cultural humility and sensitivity · Ability to engage compassionately with individuals who may be ill, distressed, or experiencing crises. · Commitment to self-assessment, integrating, giving and receiving constructive feedback Why Join Us? Be part of a mission-driven team committed to racial equity, social justice, and community wellness. Work in a dynamic, people-first organization that centers compassion, authenticity, and hope. Receive training and support to grow in your advocacy and peer work. Help shape the future of housing and recovery services in Baltimore. Read more about the people we serve here: ********************************* Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

Health Care for the Homeless is seeking a dedicated Security Guard to join our Facilities team. This essential onsite role helps protect the safety of our clients, staff, visitors, and property, allowing our mission-driven care to thrive in a secure environment. Key Responsibilities * Monitor the premises and proactively address security concerns. * Respond swiftly to emergency situations and collaborate with local authorities as needed. * Assist staff in managing disruptive behaviors in a safe and respectful manner. * Enforce agency policies and write detailed incident reports. * Perform rounds to safeguard people and property from fire, theft, or damage. What We're Looking For * High school diploma or GED, required. * Experience working within a healthcare setting, required. * Experience working with vulnerable or low-income populations strongly preferred. * Skilled in de-escalation and nonviolent intervention techniques. * Calm, professional demeanor in high-pressure situations. * Excellent communication and customer service skills. Read more about our clients and the people we serve here: ********************************* Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

Are you passionate about making a difference in the lives of individuals facing homelessness and health disparities? Join Health Care for the Homeless as a Case Manager and become a vital part of our interdisciplinary team committed to addressing social determinants of health and connecting clients to essential services. About the Role: As a Case Manager , you will work directly with adult, pediatric, and geriatric clients receiving medical and behavioral health services. Your primary role will be to assess needs, develop care plans, and connect clients to critical resources such as housing, financial assistance, and healthcare services. You will collaborate closely with a multidisciplinary team to ensure comprehensive, compassionate care. Key Responsibilities: Conduct assessments, treatment planning, and provide client-centered interventions. Advocate for clients by assisting with applications for housing, benefits, and employment services. Collaborate with medical and behavioral health providers to ensure coordinated care. Provide referrals to crisis services, including emergency shelter and food assistance. Document client interactions and care plans in electronic health records. Support clients by escorting them to appointments or visiting them in homes/hospitals as needed. What We're Looking For: Education: Bachelor's degree in human services preferred (or five years of relevant experience). Experience: Two years of case management experience (preferably in healthcare or community-based settings). Skills: Strong knowledge of Baltimore City resources, excellent communication, organizational skills, and a commitment to equity. Additional Requirements: Personal vehicle and valid Maryland driver's license. Bilingual (Spanish-English) highly preferred. Familiarity with Harm Reduction, Motivational Interviewing, and Housing First principles. What Makes You Successful Here: You demonstrate compassion , courage , and cultural humility in your work. You collaborate effectively across disciplines. You remain calm under pressure, handle crises constructively, and maintain healthy boundaries. You actively contribute to the mission and values of Health Care for the Homeless . Learn more about the day-to-day responsibilities of a Case Manager here: *************************************************** Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

Job DescriptionAre you passionate about making a difference in the lives of individuals facing homelessness and health disparities? Join Health Care for the Homeless as a Director of Human Resources to become a vital part of our interdisciplinary team committed to providing excellent care and attention to our employees and staff culture. This is an essential on-site position which may have the ability to work up to 2 days per week remotely after 6 months of employment. About the Role: The Director of Human Resources advances the vision of Health Care for the Homeless through their leadership of the human resources function. As a member of the agency's Management Team, the Director will champion a culture of inclusion and belonging-ensuring that every employee feels supported, empowered, and positioned to thrive. Key Role Responsibilities: Strategic Leadership Partner with senior leadership to align HR strategy with agency-wide goals. Develop and implement an effective staffing plan, compensation policy, and transparent pay practices. Team & Culture Development Lead, coach, and develop HR staff, fostering a collaborative and innovative department. Build a culture of trust, accountability, and open communication across the agency. Mentor managers to strengthen leadership capacity, supervisory skills, and staff development practices. Human Resources Operations Ensure compliance with employment laws, mandatory reporting, audits, and HR vendor contracts. Manage HRIS (ADP) to increase efficiency, accuracy, and data-driven decision-making. Oversee employee relations, ensuring fair treatment, conflict resolution, and consistent practices. Design and evaluate a comprehensive benefits program that reflects organizational values and staff needs. Talent & Workforce Development Lead recruitment and onboarding efforts to attract and retain top talent. Develop clear career pathways, mentorship opportunities, and professional growth initiatives. Partner with Quality Improvement to ensure all staff maintain necessary licenses, credentials, and competencies. Board & Legal Liaison Staff the Human Resources Committee of the Board of Directors. Serve as HR liaison with pro bono legal counsel and external partners. Key Agency Responsibilities In addition to role responsibilities, every staff member has the following responsibilities as a part of their employment: Models and reinforces the core values of dignity, authenticity, hope, justice, passion and balance Actively participates in performance improvement and advocacy activities that support the mission Protects clients' personal health information by maintaining compliance with HIPAA and other relevant health care-related IT security regulations Performs other duties on an as-needed basis Knowledge, Experience and Skills Formal Education and Training Bachelor's degree required; 10-15 years of experience in human resources with track record of progressive leadership experience in the area or an associate's degree and 5 years of experience may be considered Master's degree in Human Resource Management/Development or a related field preferred Professional certification (PHR or SHRM) strongly preferred Experience Seven years of human resources management; experience within health care or human services required Three years of supervisory experience strongly preferred Demonstrated experience in deadline-driven project management Demonstrated experience in managing HRIS and data analytics Skills Excellent critical thinking skills Passion for leveraging technology to reduce paper processes and create transparency Strong commitment to ethical decision-making Ability to plan, implement, oversee and evaluate complex initiatives Composed, reliable leader in stressful situations Self-reflective and committed to creating an anti-racist workplace Strong ability to build rapport, motivate others and find common ground in order to form partnerships Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

The Referrals Specialist provides best-in-class customer service to clients, staff and visitors through administrative support. This role accurately and efficiently manages confidential information in multiple databases and systems to support clients through the referral processing cycle. This role moves effortlessly through multiple client services departments, providing training and excellent customer service regardless of specific tasks. Key Role Responsibilities Processes referrals generated by providers at discharge, which includes: identifying referral entity, obtaining authorizations if needed, completing all necessary paperwork, and faxes supporting documents to the referring entity. Complete referrals based on established weekly goals. Track, monitor and complete assigned referrals. Follow-up with clients and or the referring entity regarding outstanding referral issues as needed. Assist clients with scheduling referral appointments as needed. Track and report processing issues to supervisor. Verify client insurance benefits to obtain pre-authorization. Train staff on referral completion process. Provide technical assistance to community sites Key Agency Responsibilities In addition to role responsibilities, each staff member of Health Care for the Homeless has the following responsibilities as a part of their employment: Models and reinforces the Health Care for the Homeless “core values” of dignity, authenticity, hope, justice, passion and balance Actively participates in performance improvement activities and actively participates in advocacy activities that support the mission of Health Care for the Homeless Protects our client's personal health information by maintaining compliance with HIPAA and other relevant Health Care related IT security regulations Performs other duties on an as-needed basis Knowledge, Experience, and Skills Formal Education and Training Associate Degree; Bachelor's preferred Experience At least two (2) years of experience in client services preferably case management. Formal relevant education may substitute for experience. Experience working with people who are experiencing homelessness or from low-income backgrounds. Experience working with computers and databases, preferably medical or insurance systems. Skills Must be able to efficiently operate multiple line telephone system, all internal databases and operating systems and registration for benefits and insurance throughout Health Care for the Homeless' processes and procedures. Excellent customer service, with ability to clearly communicate verbally and in writing. Must be able to maintain confidentiality in all circumstances. Must be able to remain calm in highly inflammatory circumstances, providing and taking clear direction and maintaining a respectful demeanor. High level of motivation, initiative and responsibility. Able to work with interdisciplinary teams Able to cope with interruptions, be flexible and be a team player Bilingual in Spanish and English preferred Why Join Us? Be part of a mission-driven team committed to racial equity, social justice, and community wellness. Work in a dynamic, people-first organization that centers compassion, authenticity, and hope. Receive training and support to grow in your advocacy and peer work. Help shape the future of housing and recovery services in Baltimore. Read more about the people we serve here: ********************************* Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify . All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We offer a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week, which include medical, dental, vision, a 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more. If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians are dedicated to delivering something different-healthcare with dignity-a model of care that empowers patients to take control of their health so that they can take control of their lives. Every life you touch here makes our entire community stronger. This exciting outpatient opportunity for an experienced Certified Nurse Midwife to work in the community health setting at our Saint Agnes center location. Responsible for providing health care services, including antenatal and postnatal care. Provides well-woman care, including education and treatment of gynecological problems, contraception, routine health screening, and sexually transmitted diseases. Care focuses on education, disease prevention, and health promotion, including assessment, diagnosis, and treatment. Hours: * Monday to Friday - 8 AM to 5 PM * One late day - 10 am to 7 pm * Must be a Certified Nurse Midwife with at least 1 year of experience * Maryland license, CDS & DEA * Community Health experience preferred

Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services to communities in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week that include medical, dental, vision, 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more! Functions as a Community Health Worker by serving as a liaison with community members, BMS patients, and BMS as an organization. Will conduct outreach at community events and with partner organizations to increase community participation in BMS programs. Provides evidence-based health guidance and social assistance to BMS patients, and other community members. Enhances community residents' and patients' ability to communicate with health care providers effectively. Serves as a cultural mediator between communities and the health service system. Provides culturally and linguistically appropriate health education to individuals, families & community groups. Provides informal counseling & social support. Makes appropriate referrals, in consultation with clinical staff when appropriate, to ensure patients have access to services needed. Provides care, support, follow-up and education in community settings such as homes, and neighborhoods. Identifies and addresses issues that create barriers to care for community members and patients. Follow-up with clients in person and/or via telephone to ensure adequate use of services and connections with community resources. Collects relevant data on CHW activities and inputs into system, writes reports as required. Will participate in all team meetings relevant to assigned program, as well as meetings with partner groups in the community, as assigned by supervisor. When appropriate, will take blood pressures during home visits or at group events with digital cuff provided by the program and document this information in medical record. Communication skills are required to persuade or gain cooperation and acceptance of ideas. Responsibility exists to ensure that internal customers are satisfied with service. Represents the company externally and provides information on a variety of programs/services. Required Education: High School Diploma, GED, or equivalent experience Preferred Education: High school diploma Required Certifications, Licenses, Registrations: Maryland Community Health Worker Certification Valid Maryland State Driver's License CPR Certification Required Experience: 3 Years previous experience in a health clinic setting or other client service environment such as a community agency or a neighborhood organization is required. Detailed understanding of medical practice issues related to provider schedules, referrals to specialist, insurance, etc. Preferred Experience: Bilingual skills preferred.

Job Description Department: Development Reports To: Senior Major Gifts Officer FLSA Status: Exempt Supervisor: No Job Function: Hybrid (first 6 months require being on-site every day; then Major Gifts Officer can move to a hybrid schedule) Hours: 8:30am - 5:00pm Overview This position is a member of a comprehensive, community-centered Development department that strengthens relationships with funding partners while increasing support and awareness of the agency. The Major Gifts Officer is responsible for raising funds from the private sector, with emphasis on gifts of $1,000 or more. This position identifies, engages and solicits prospective donors; building relationships that result in long-term partnerships. Key Role Responsibilities Plans, manages and grows a portfolio of 150 prospective donors Reports on portfolio performance Conducts prospect research Solicits and stewards individuals, corporations and institutional prospects in collaboration with staff across the agency Ensures that all relevant prospect information is accurately recorded in the constituent relationship management system (CRM) in a timely manner Works closely with leadership volunteers and staff on donor engagement and the persuasive articulation of cases for support Knowledge, Experience and Skills Formal Education and Training Bachelor's degree required Certified Fund-Raising Executive (CFRE Certification) preferred Experience Three years of face-to-face fundraising, development/advancement, or relationship-based sales Experience using a salesforce preferred Experience creating and maintaining relationships with a wide range of stakeholders and business partners Skills Exemplifies professionalism through positivity and good customer service Holds self to high standards of honesty and integrity Persistent, action-oriented and deadline-driven Strong writing skills Builds rapport; has good interpersonal and communication skills Learns and adapts quickly; is self-reflective Key Agency Responsibilities In addition to role responsibilities, each staff member has the following responsibilities as a part of their employment: Models and reinforces our core values: dignity, authenticity, hope, justice, passion and balance Actively participates in both performance improvement and advocacy activities that support the agency mission Protects our clients' personal health information by maintaining compliance with HIPAA and relevant health care related IT security regulations Performs other duties on an as-needed basis Why Join Us? Be part of a mission-driven team committed to racial equity, social justice, and community wellness. Work in a dynamic, people-first organization that centers compassion, authenticity, and hope. Receive training and support to grow in your advocacy and peer work. Help shape the future of housing and recovery services in Baltimore. Read more about the people we serve here: ********************************* Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

The Medical Assistant Clinical Educator is considered the expert level Medical Assistant tasked with orienting and evaluating the skill set of Medical Assistants at designated Chase Brexton locations. The Clinical Educator-MA assists in the planning, organization and execution of Medical Assistant training programs, field orientation and evaluation as identified through needs assessment, quality improvement, and implementation of new products and technology. The Clinical Educator-Medical Assistant works collaboratively with nursing leadership and other educators to train Medical Assistants across the organization. MAJOR DUTIES AND RESPONSIBILITIES: Analytical and Critical Thinking • Performs administrative duties • Participates in and contributes to the investigation of incident reports related to clinical functions • Performs chart audits and prepare reports Teamwork • Collaborates with Nursing, Operations and Medical Management to meet organizational needs • Promotes effective working relations and works effectively as part of a team to facilitate the organization's ability to meet its goals and objectives Communication • Facilitates new employee clinical orientation, routine competency training/validation, evaluation and ongoing education needs of Medical Assistants • Travels to various clinical sites routinely for field orientation, annual competency, regular in-services and trainings • Demonstrates knowledge, skills, judgment, and ability to instruct and evaluate clinical staff • Seek continuous feedback from providers on the clinical performance of medical assistants • Report progress and remedial needs to the direct supervisor • Maintain and submit detailed and accurate records to HR Willingness to Learn • Maintains ongoing knowledge and research of current trends and best practices • Participates in professional development activities and maintains professional affiliations Problem Solving and Decision Making • Assists in identifying opportunities for improvement of clinical workflow and generates effective educational material and training • Maintain up to date data base of teaching aides and clinical tools for medical assistant staff • Remediate staff and provide documentation to support steps taken Compliance, Policy, and Procedures • Participate in the development of policies, workflows and procedures in collaboration with nursing leadership • Train staff to approved policies, workflows and procedures Integrity • Demonstrate and model respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible, and courteous environment SKILLS AND ABILITIES: • Demonstrated knowledge requirements pertaining to efficient clinical workflows • Must have very strong interpersonal skills and be highly effective in establishing relationships with key constituents, both within and outside the institution, professionally representing Chase Brexton • Excellent discretion, judgment, tact, initiative, organizational skills, and self-motivation • Outstanding written and verbal communication skills are essential. • Ability to anticipate and assess situations accurately and recommend/implement effective courses of action required. • Ability to work with all members of the clinical team and to help build relationships that foster an effective/efficient work environment and helps to achieve optimal clinical flow • Ability to provide constructive feedback on clinical performance • Ability to perform the functions of the Medical Assistant role EDUCATION AND/OR EXPERIENCE: • Medical Assistant certification or registration • Minimum of five (4) years; preferred minimum of 1 year in a Supervisory/Training role. • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects preferred

Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services to the underserved communities in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits that include medical, dental, vision, 403b plan, paid time off, eight (8) paid holidays, tuition assistance, and more! Proof of vaccination is a condition of employment, subject to verified medical or religious exemptions that do not pose an undue hardship on the Company. BMS is an Equal Opportunity Employer! Current Employees Must Apply Through Their Employee Kronos Account School Based Health Medical Assistant / Certified Nursing Assistant assists the Registered Nurse and Physician in triaging students that enter the health suite. Performs various medical tasks: vital signs, administering OTC medication, etc. Completes the patient intake process, assists in providing daily care, and documents information in the medical record, etc. The position is responsible for greeting the customer and providing quality customer service in person and on the telephone, and for verifying insurance information for patients seen by clinicians. Schedule * Mon - Fri: 8 AM - 5 PM Essential functions: 1. Patient Intake: Collects and records data regarding patient nutrition, activity, mental state, temperature, pulse, respiration, blood pressure, height and weight, BMI and Pain Assessment on every visit. 2. Acts as a liaison between the respective school, health center, and community: Consistently identifies patients at risk and takes appropriate action and informs nurse and/or clinician 3. Documentation: * Documents medical charts and writes notes, as necessary, in an accurate and thorough manner. * Generates after visit notes * Accurately documents vital signs, allergies, and other standard information. * >80% score on audits * >80% discrepancy rate 4. Registration: * Enters and edits appropriate demographic data on patients accurate * Updates insurance information as appropriate * Ensures all registration forms are updated annually and signatures are obtained 5. Customer Service: Consistently displays professionalism in dealings with customers, staff and clinicians as observed by Manager. Required: Current CPR certification from the American Heart Association or American Red Cross. Current Medical Assistant Current CNA certification Certified Medication Technician for School Health after training at BMS within first 6 months of employment. RMA administered by American Medical Technologists ( AMT) CMA administered by American Association of Medication Assistants (AAMA) CCMA administered by National Healthcare Association (NHA) NCMA administered by National Center for Competency Testing (NCCT)

Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We offer a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week, which include medical, dental, vision, a 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more. The Accounts Receivable (AR) Specialist is responsible for following up on third-party claims, correspondence, credits, and denials. Maximizes revenue by monitoring claims and remittances, filing appropriate appeals, and processing denied charges. The AR Specialist maintains strong working relationships with ancillaries and center staff in order to address any issues that will impact the processing of claims and/or our ability to collect for services rendered, ultimately, and maintains a positive working relationship with the payer representative to ensure problem resolution. Answers all billing calls from patients. Schedule/Hours Monday - Friday | 800 AM to 4:30 PM Essential Functions: * Reviews accounts and maintains accurate documentation * Processes AR timely, focusing on unpaid claims in the appropriate buckets * Resubmits corrected claims when necessary and follows up on all correspondence * Ensures correct payments are being received. Submits appeals as needed * Generates refunds and requests refund letters for credits * Contact insurance companies with any questions or issues * Answer patient calls received through the billing line * Obtains credit card information for patient payments * High school diploma or GED. * Medical Billing & Coding Certificate from an accredited institution * A strong knowledge of the billing process and analyzing EOB's * 3 years of experience with ICD-10 coding, HCPCS, and CPT coding guidelines in order to identify trends, correct claims, and resubmit for payment. * Comprehensive knowledge of all the nuances of each payer regulation according to company contracts and FQHC regulations.

Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week that include medical, dental, vision, 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more! If you believe that good medicine has the power to heal our community to its very core, then we invite you to join the Baltimore Medical System (BMS) team, Maryland's largest federally qualified health center. Here, our physicians and advanced practice providers are dedicated to delivering something different-healthcare with dignity-a model of care that empowers patients to take control of their health so that they can take control of their lives. Every life you touch here makes our entire community stronger. Provides long-term comprehensive care for the patient population 18 years and older. Diagnoses and treats a variety of diseases and injuries in general practice. A Physician in an affiliated medical practice provides medical services to patients in an assigned area. Evaluates and treats patients with appropriate medical, diagnostic, and treatment skills. Coordinates discharge planning with the Case Manager for admitted patients. Hours * Tuesday, Wednesday, Thursday, & Friday - 8 AM to 5 PM * Monday - 10 AM to 7 PM (late day) * Occasional Saturday session Highlights * New graduate residents are welcome to apply * Student loan repayment eligibility through the National Health Service Corps (NHSC) * Board Certification in Internal Medicine within 3 years of residency training * Active Maryland Physician license * Active CDS, DEA, and CPR

Department: Behavioral Health Reports To: Lead Health Behavioral Therapist FLSA Status: Non-Exempt EEO Classification: Professionals Supervisor: No Leadership Level: Individual Contributor Job Function: Essential On-Site Hours: Saturday Only, 8:00am - 4:30pm Overview The Behavioral Health Therapist provides treatment services to homeless adolescent, adult, and geriatric clients. This role engages and re-engages clients, assesses, and provides integrated therapy services to a population of individuals who are experiencing homelessness and presenting with co-occurring symptoms. Key Role Responsibilities Provides behavioral health assessments and interventions to support the clients' overall health. Demonstrates positive regard and respect for the client, and uses a client-centered, non-judgmental, trauma informed approach. Provides discharge planning for clients including referrals to for higher level of care. Collaborates with other providers in an integrated, multi disciplinary care team, attending interdisciplinary meetings as required. Engages other team members in problem solving regarding client care, and links clients to ongoing medical, case management and supportive services. Involves the client in the development and implementation an integrated treatment plan using SMART goals. Works closely with MAT prescribers and other medical staff to provide integrated care for clients receiving Suboxone. Provides crisis intervention services to clients (including emergency petitions) in accordance with accepted protocols and in consultation with the Director of Behavioral Health and other providers Facilitates psycho-educational groups as needed. Completes documentation of services in a legible manner in accordance with established formats and required timeframes within the health record. Documentation includes but is not limited to: Behavioral Health Placement Assessment, Individual Psycho-Social Evaluation, Individualized Treatment Plan, individual therapy session notes and group therapy sessions notes. Completes required paperwork necessary for reimbursement for behavioral health services. Provide after-hour phone coverage in cycle with other behavioral health provider staff Knowledge, Experience, and Skills Formal Education and Training Master's Degree in Social Work or Counseling Licensed as an LMSW, LCSW, LCSW-C, or LCPC Experience Minimum of two years of experience providing behavioral health services to individuals with dual-diagnoses, preferable in a community or public health setting individuals with substance use and/or mental health disorders Knowledge of and commitment to harm reduction philosophy and practices Experience working with underserved populations, including individuals experiencing homelessness preferred Skills Well-developed interpersonal skills necessary to work with disadvantaged and underserved populations, and to collaborate with other medical team members, other staff members, and personnel of other agencies Excellent verbal and written communication skills Able to cope with interruptions, be flexible and be a team player Flexible and cooperative approach, open to working with cross-disciplinary teams in a collaborative style Able to approach ill, disabled, emotionally upset, and sometimes hostile individuals in a comfortable, respectful and calm manner

Reporting to the Director of Nursing, the Fallsway Nurse Manager oversees and supervises Medical Assistants (MAs) within the Adult Medical Clinic at the 421 Fallsway location. This role is responsible for the day-to-day management, training, scheduling, auditing of tasks, and performance oversight of the nursing department to ensure safe, efficient, and high-quality clinic operations. The Fallsway Nurse Manager serves as a key on-the-ground clinical and operational resource, providing real-time support to nursing and clinic teams, including supporting the nursing team by stepping during periods of severe short staffing as needed to maintain patient care and clinic flow. This position also functions as an integral member of the interdisciplinary health care team and provides nursing care in accordance with the duties and responsibilities of the Registered Nurse position. Key Role Responsibilities * Supervises MAs in the FallswayAdult Medical Clinic. Sets clear expectations, develops and manages schedules, monitors performance and outcomes, conducts regular audits of MA tasks and workflows, and fosters a culture of open communication, accountability, and continuous improvement through individual supervision and coaching. * OverseesMA orientation, training, and competency compliance.EnsuresMAs receiveappropriate onboarding, ongoing training, andtimelycompletion of required competenciesin accordance withagency policies, procedures, and regulatory standards. * Provides on-the-ground operational and clinical support to MAs. Serves as a readily available resource for workflow guidance, problem-solving, and real-time support, including directly performing MA duties during periods of severe short staffing to ensure continuity of patient care. * Provides direct patient care through a minimum of two (2) clinical sessions weekly, adjusting clinical time as necessary to support clinic capacity, staffing needs, and continuity of care. * Performs all duties of the Registered Nurse position. Collaborates with other providers in an integrated, multidisciplinary care team; attends meetings asrequired; engages care team members in problem-solvingregardingclient care; and links clients to behavioral health, psychiatric, dental, and supportive services. * Completes documentation of services in a legible mannerin accordance withestablished formats andrequiredtimeframeswithin the electronic health record. * Assists the Director of Nursing in developing and implementing program changes and performance improvement activities. Partners closely with the Director of Nursing and Practice Managers to ensure high-quality client care and smooth clinic operations. * Maintains clinical and regulatory standards, including infectious disease practices,in accordance withagency protocols. * Obtains and shares up-to-date information from scientific and practice literature and other resources to improve quality of care and clinical operations. Key Agency Responsibilities In addition to role responsibilities, every staff member has the following responsibilities as a part of their employment: * Models and reinforces the core values of dignity, authenticity, hope, justice, passion and balance * Actively participates in performance improvement and advocacy activities that support the mission * Protects clients' personal health information by maintaining compliance with HIPAA and other relevant health care-related IT security regulations * Performs other duties on an as-needed basis Knowledge, Experience and Skills Formal Education and Training * Current licensure as a Registered Nurse in Maryland * BSN required * BLS CPR certification required Experience * Three years of clinical experience as an RN required * One year of supervisory experience preferred * Two years in a community health center or primary care setting as an RN required * Experience working collaboratively in a multi-disciplinary clinical setting is preferred * Experience providing direct care to an underserved population highly preferred Skills * Strong interpersonal skills to interact and maintain relationships with a wide range of personalities * Commitment to self-assessment, as well as giving and receiving constructive feedback * Demonstrated efficiency, organization and good judgment in the use of one's time and the time of others * Strong written and verbal communication skills * Able to cope with interruptions, be flexible and be a team player * Flexible approach, can work across disciplinary teams in a collaborative style * Culturally sensitive and emotionally intelligent; able to work well with staff and clients from diverse backgrounds * Able to work with ill, disabled, emotionally upset and sometimes hostile individuals Health Care for the Homeless is an equal opportunity employer. This is an essential onsite position primarily based at an agency location.

Are you passionate about providing compassionate care to underserved populations? Health Care for the Homeless is seeking a Certified or Registered Medical Assistant (CMA) to support pediatric, adolescent, adult, and geriatric clients in our medical clinic. About the Role: As a vital member of our integrated care team, the CMA provides direct patient care and supports daily clinic operations. From taking vital signs and administering treatments to coordinating supplies and supporting medical procedures, you will help deliver high-quality, equitable health care. Key Responsibilities: * Perform clinical duties: phlebotomy, immunizations, EKGs, nebulizer treatments, and specimen collection * Assist providers with patient prep and documentation * Maintain supply inventory and clinic cleanliness * Support clinic workflows including instrument sterilization, lab processing, and quality logs * Travel between agency clinics as needed What We're Looking For: High school diploma or GED and completion of a Medical Assistant Program Certified or registered Medical Assistant preferred (AAMA or equivalent) Active BLS CPR certification (required) One year of experience in a medical office (preferred) Experience with underserved or homeless populations strongly preferred Strong interpersonal, organizational, and communication skills Bilingual in English/Spanish strongly preferred Why Join Us? * Be part of a mission-driven team committed to racial equity, social justice, and community wellness. * Work in a dynamic, people-first organization that centers compassion, authenticity, and hope. * Receive training and support to grow in your advocacy and peer work. * Help shape the future of housing and recovery services in Baltimore. Read more about the people we serve here: ********************************* Join us in advancing health equity and delivering exceptional care to our community's most underserved populations. Apply today to be a part of something bigger. Health Care for the Homeless is an equal opportunity employer. Notice to Applicants Health Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States. We use the E-Verify system to confirm employment eligibility in accordance with federal law.

Baltimore Medical System (BMS) is a community-based, nonprofit organization that provides quality primary/outpatient care services to communities in the Greater Baltimore area. BMS is the largest FQHC in Maryland, and we offer a variety of comprehensive primary and behavioral health services through five (5) community health centers and eight (8) school-based health centers. We have a competitive salary based on experience and generous benefits (single and family) for employees working 30 or more hours per week that include medical, dental, vision, 403(b) retirement plan, paid time off, paid holidays, tuition assistance, and more! Do you love Baltimore? Do you want to do meaningful work for a company that serves your community? Do you want to be off evenings and holidays but still earn a fair and competitive wage? Look no further because BMS is your dream come true! Pharmacy Technicians work under the direct supervision of the Pharmacy Manager and perform the following tasks: Unit-Dose Dispensation, Controlled Substance Distribution, and Drug Accountability. This includes entering prescriptions, processing, and maintaining orders in the computer system. Technicians must demonstrate the knowledge and skills necessary to interpret the appropriate information needed to identify each patient's requirements relative to age-specific needs and follow guidelines as described in the department's policies and procedures. Along with great customer service skills. Essential Duties: * Must have a working knowledge of pharmaceutical products, product differentiation, and their respective packaging. * Independent judgment in work prioritization, as well as multitasking, is required. * Prepares and scans prescriptions daily for delivery as needed. * Complete prescriptions and over-the-counter medications. * Assists with clerical assignments and duties including but not limited to, filling, copying, and assembling reports, bulletins, and memos. Minimum Education * High School Diploma or equivalent. * Must be licensed as a Pharmacy Technician by the State of Maryland. Minimum Experience: * 2+ years of experience in a retail environment required * Intermediate computer skills