Bandwidth jobs in Raleigh, NC - 76 jobs

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Global Service Delivery team is dedicated to providing a world-class end-to-end customer experience across Bandwidth's products and services. As the Manager of the Global Service Delivery team, you will transform the team from a reactive support function into a proactive, consultative partner that anticipates customer needs and drives adoption and value realization. You will work cross-functionally with Sales, Product, and Operations to influence account strategy, advocate for customer interests, and support Bandwidth's broader evolution from a telecommunications company to a leading software platform provider. As a key leader, the Manager also plays a critical role in developing talent, scaling processes, and advocating for customer needs at a departmental level. What You'll Do: Lead, coach, and mentor a team of Service Delivery Managers to deliver world-class service, customer satisfaction, and measurable business outcomes. Foster a culture of accountability, professional development, and proactive engagement. Evolve the Service Delivery approach from reactive problem-solving to proactive, consultative customer partnership-empowering the team to anticipate customer challenges and identify opportunities to accelerate success. Conduct regular coaching sessions and performance reviews, fostering a culture of professional development, accountability, and operational excellence. Partner cross-functionally with Sales, Product, and Operations to align on customer account strategies, promote seamless coordination, and drive adoption of Bandwidth's platform and services. Monitor team performance through KPIs and metrics, identifying trends and developing action plans to improve efficiency, customer satisfaction, and retention. Act as an escalation point for complex or high-visibility customer issues, ensuring timely resolution and appropriate internal visibility. Standardize and optimize processes across the Service Delivery team through playbooks, best practices, and operational frameworks to promote efficiency and scalability. Use customer feedback and team insight to identify product improvements, process refinements, and strategic opportunities for innovation across Customer Success. Contribute to the team's transformation initiatives, championing Bandwidth's shift from a traditional telecom service model to a proactive, software-driven customer engagement experience. What You Need: 4-year college degree required. 5+ years of experience in customer-facing account management, service delivery, or program management roles. 2+ years of experience managing or leading a customer-facing team. Proven ability to influence C-Level stakeholders and manage strategic accounts with significant revenue impact. Strong understanding of program management, VoIP, routing, Local Number Portability (LNP), and enterprise account management. Knowledge of operational frameworks, performance metrics, and customer success methodologies. Demonstrated leadership skills, including coaching, mentoring, and team development. Strong project management and problem-solving skills. Excellent communication and executive presentation abilities. Experience in managing complex and challenging relationships, technical project management, API and basic software development, Project Tracking Software (Jira), CRM (Salesforce), Microsoft Excel, PowerPoint, Customer Ticketing Platforms (Zendesk, Intercom). Bonus Points: The candidate would demonstrate a strong history of customer management and support within numerous global locations. 5+ years of strongly demonstrated customer support, ideally with wholesale/enterprise accounts, and specifically in Telecommunications. Familiarity with scaling service delivery in a global organization Knowledge of VoIP, SaaS and UCaaS preferred. Familiarity with scaling service delivery in a global organization. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Senior Events Manager works with the Sr. Director, Global Events, Field Marketing, & ABM and event team to drive prospect and customer engagement through events, trade shows, virtual events and hospitality events. This role will help set event strategy, both in the U.S. and Internationally, and will be responsible for the planning and execution of Bandwidth's presence at events of all shapes and sizes, as well as reporting on event attendance, success, and ROI. This individual will be responsible for managing the events budget and will be expected to have a significant contribution to the overall revenue pipeline for current and future years. What You'll Do: Independently leads the effort to organize and produce trade shows of all sizes, hospitality events and virtual events for Bandwidth, including budgeting, planning, lead generation strategy, logistics, project management, pre- and post-show sales outreach support, onsite execution, and vendor management. Manage individual event budgets Propose and help drive event strategy for global events, by analyzing market demand and trends and recommending new creative and targeted events to add and/or remove from the Bandwidth event plan, so as to find new sources of high value prospects who are in active buying cycles and eliminate ineffective events. Manage the event, providing clear and strategic guidance, feedback, and career growth opportunities. Serve as lead and mentor for event team staff and provide direction for their involvement helping with large events, as well as direction for smaller events the other team members may plan on their own. Achieve set revenue targets for each event Ensure the appropriate tracking for all events is in place and executed to measure and report on revenue impact. Work closely with the sales team to ensure proper protocol is followed and event reporting is completed post-event. Then, provide regular reporting to Sales & Marketing leadership team on the impact of events, along with efficiency metrics (cost per, ROI, etc.) Work closely with sales and marketing to set guidelines and strategy for pre- and post-event outreach to drive higher event ROI. Work closely with company leadership to ensure events are aligned with corporate goals and Bandwidht's products and brand are accurately represented. Lead team of internal employees across departments that will be involved with events Drive all negotiations with event management companies, hotels and other vendors. Process all contracts with legal and facilitate payment with AP What You Need: Four year degree in marketing, communications, business or related field 7-10 years in an event marketing role, preferably in B2B or the tech industry. Must have experience managing large events, preferably running shows with a $500K+ budget. Experience with Salesforce, Excel, Powerpoint, or similar systems and tools is a plus Strong written and oral communication skills Strong project management skills Strong attention to detail Willingness to travel, alone or with a team Ability to think analytically and interpret results to improve outcomes Metrics driven mindset with top of Sales funnel milestone awareness Professional, authentic and naturally conversational approach and persona Go-getter mentality. Team player with strong competitive spirit The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are looking for a DevSecOps Intern to join the Information Security team for Summer 2026. In this role you will work with the Development Security Operations (DevSecOps) and Application Security (AppSec) team to drive security forward across all of Bandwidth's applications. We're looking for someone who is passionate about cybersecurity. What You'll Do: Develop Security Compliance Automation Participate in Security Reviews/Penetration Testing Learn about and use enterprise security tools Participate in responding to security incidents What You Need: Currently pursuing a B.S. in a Cybersecurity related area or concentration Experience with GitHub, Terraform, Scripting Knowledge around Security Compliance Frameworks and Software Development Lifecycle Knowledge of Software Security Great communication skills Bonus Points: Experience with cloud services (e.g. AWS, Azure, etc…) Experience with Linux Experience with developing Automation scripts against web APIs The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth (NASDAQ: BAND), a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Bandwidth is seeking a Sales Development Representative to join our Sales Team. This BANDmate will be the first point of contact with potential customers. We are looking for an enthusiastic ambassador of our complex product who is ready to grab the mic, find their own voice, and cold call prospects. This position is on the front lines, helping to identify, and build relationships with the next exciting company we'll target as customers. This role works 100% in office out of our Raleigh, NC HQ. What You'll Do: Generate new, high-quality sales leads to set up demos for our Account Executives to close. Meet all key performance metrics (daily, weekly, monthly) 100 touches a day (50-60 phone calls) 6 qualified demos per month Understand Bandwidth's products and how other companies can benefit from them. Launch a successful career in software sales through world class training from sales leaders who deeply care about your success. Advance a sales career through SDR Leveling program & beyond. Be a part of an inclusive, and collaborative work environment that focuses on leveraging your unique skills and personality. What You Need: Bachelor's degree You are willing to learn in a fast-paced sales environment You show aptitude and drive to learn complex technologies (SaaS product , APIs, telecom) and apply them to business situations. A proven track record of high achievement. Awesome interpersonal skills: written and verbal Self motivation with a constant sense of urgency Attention to details; organized and focused. Bonus Points: Proficiency with SalesForce or other CRM software Prior experience as a sales development rep with a track record of achieving sales quotas The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As a Revenue Operations Intern during Summer 2026, you'll play an important role in supporting the Strategy and Operations team to help drive the commercial organization's planning, forecasting, and performance initiatives. You will work closely with senior team members and gain hands-on experience with data analysis, business modeling, reporting, and cross-functional collaboration. This internship offers the opportunity to learn how strategic decisions are made and executed within a revenue-driven organization. What You'll Do: Assist in the annual sales planning process, supporting tasks like data gathering, quota mapping, and headcount analysis under the guidance of senior analysts. Help prepare monthly and quarterly business reviews by collecting performance data, ensuring reports are accurate, and consolidating slides and summaries for leadership presentations. Support the annual operating planning process by maintaining documentation, tracking progress, and validating key data points across teams. Contribute to efficiency and process improvement initiatives within Sales, Marketing, and Customer Success, identifying opportunities for automation or simplification. Participate in building reports and dashboards (e.g., in Excel, Google Sheets, or BI tools like Sigma or Salesforce) to enhance visibility into key performance metrics. Collaborate with cross-functional partners (Finance, Sales, Strategy) to ensure information alignment and timely communication. Learn best practices in revenue operations, including data integrity, forecasting, and planning cycles. What You Need: Currently pursuing a Bachelor's or Master's degree in Business, Finance, Economics, Analytics, or a related field. Strong analytical and problem-solving skills. Proficiency in Excel or Google Sheets; exposure to BI tools (Sigma, Tableau, Power BI) is a plus. Excellent communication and collaboration skills. Interest in data-driven business strategy and revenue optimization. Ability to manage multiple priorities, stay organized, and thrive in a team-oriented environment. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: Bandwidth's Research & Development (R&D) team is at the forefront of exploring and harnessing transformative technologies to define the next generation of communication experiences. We operate as a small, agile, and T-shaped group, diving deep into emerging areas like Artificial Intelligence and Machine Learning. We're seeking a highly motivated AI/ML Engineer to join this dynamic team in our Raleigh, NC headquarters. You thrive in a collaborative, fast-paced environment where you can rapidly iterate on ideas and prototypes. You have a startup mentality, comfortable with ambiguity and driven by a relentless curiosity to explore, build, and learn. If you're passionate about applying cutting-edge AI/ML, especially Large Language Models (LLMs), to solve real-world problems and shape future products, this is the role for you. This position requires working full-time from our Raleigh office. What You'll Do: Dive deep into the latest AI/ML research, particularly in the LLM space, identifying opportunities relevant to Bandwidth's domain. Design, build, and test proof-of-concepts and prototypes for novel AI-powered features and services. Implement and integrate AI/ML models, including those based on LLMs, into potential future Bandwidth offerings. Collaborate intensely within a small, cross-functional R&D team, sharing knowledge and contributing to a T-shaped skill set. Experiment with various AI techniques, including advanced prompting strategies, Retrieval-Augmented Generation (RAG), and potentially agentic systems. Stay constantly updated on the rapidly evolving AI landscape, evaluating new tools, models, and methodologies. Leverage LLM-powered IDEs and development tools (like GitHub Copilot, Cursor, etc.) to accelerate the innovation cycle. Clearly articulate and present research findings, experiment results, and prototype demonstrations to technical and non-technical stakeholders. What You Need: Bachelor's degree in Computer Science, AI, ML, or a related technical field, or equivalent practical experience. Demonstrable expertise and hands-on experience in Artificial Intelligence and Machine Learning, with deep knowledge in at least one specific AI domain (e.g., NLP, LLMs, Speech Recognition). Proven experience (typically 3+ years) designing, building, and evaluating AI/ML models and systems. Strong programming skills, particularly in Python and familiarity with common ML libraries/frameworks (e.g., PyTorch, TensorFlow, scikit-learn, Hugging Face). Solid understanding and practical experience with Large Language Models (LLMs) and associated concepts, including Retrieval-Augmented Generation (RAG) and various prompting techniques (e.g., Zero-shot, Few-shot, Chain of Thought). Experience implementing services or applications built on top of foundational LLMs (via APIs or open-source models). Proven ability to thrive in a small, highly collaborative team environment with an urgent, results-oriented culture. Significant experience in startups or similar fast-moving, resource-constrained organizations is highly desirable. A relentless curiosity and passion for exploring new technologies and techniques in the AI/ML space. Experience using LLM-powered IDEs or coding assistants. Excellent problem-solving skills and the ability to navigate ambiguity. Must be able to work full-time from the Bandwidth headquarters in Raleigh, NC. Bonus Points: Master's degree or PhD in Computer Science, AI, ML, or a related field. Experience with LLM training, fine-tuning (e.g., LoRa), and/or developing custom evaluation benchmarks. Familiarity with advanced AI architectures and concepts such as agentic systems (e.g., ReAct), multi-modal models, Mixture of Experts (MoE), or LLM tooling/external capabilities. Experience with MLOps practices and cloud-based ML platforms (e.g., AWS SageMaker, Azure ML, Google AI Platform). Familiarity with AI Developer and Agentic Frameworks (e.g., OpenAI, LangChain, CrewAI, Autogen) Experience contributing to AI/ML research, publications, or open-source projects. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As the Summer 2026 Fraud Analyst Intern with Bandwidth Fraud Mitigation team, you will assist with stopping fraud and unwanted traffic across Bandwidth's Network. Being a part of this team, you will understand how we monitor our network for fraudulent and unwanted activity, how we look for new patterns, and how we stop fraudsters in their tracks. What You'll Do: Assist with data analysis to improve Bandwidth's ability to detect and stop fraudulent and unwanted traffic. Create and improve automation to alert our Fraud Analysts of potentially fraudulent traffic. Assist in drafting requirements for new tools, methods, and visualizations to improve Fraud Mitigation efficiency. Understand how to detect patterns and find fraudulent anomalies. What You Need: Working towards a Bachelors or graduate degree in Computer Science, Statistics, Analytics, or other fraud fighting course of study Interest in preventing, detecting, and stopping fraud and unwanted activities. Experience with analytics methods to identify trends, statistical significance, and anomalies. Comfort working large datasets. Experience using a business intelligence application such as Sigma, Domo, Tableau, or PowerBI to show trends, and present insights that meaningfully help make decisions. Bonus Points: Python, or other programming/scripting, experience for manipulating large datasets. SQL / Snowflake Experience Experience in fraud identification/investigation. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Director, Channel & Alliances is responsible for the revenue attainment (sales), coordination, and management of a portion of BAND's Channel Partner Relationships. The company, along with the Director will determine a set of specific strategic partnerships, to build, nurture, and grow market share, that contributes to the company revenue goals, profit, and overall solution positioning for its clients. Partnerships will require frequent checkpoints to insure product compatibility, vision, "fit", and overall value contribution toward the company strategic vision. Emphasis will be on growing business market share and revenue generated from each partnership in support of achieving the company's annual goals (quota) within a given timeframe. What You'll Do: Execute tactical and strategic consultative sales initiatives and account plans for existing and new "Sell With" Channel Partnerships in order to achieve the revenue targets as directed by the Business. Establish and maintain a high level of positive and effective relationships with key partnership contacts and their account and sales teams to enhance sales opportunities and industry "reach". Through development of the partnership, build a consistent pipeline of partner-referred opportunities during any given quarter and align with the Account Executive team to work those opportunities. Identify and effectively demonstrate the BAND Products as they relates to the Partner's solutions in order to drive forward a "win together" approach. Partner with Marketing on coordinating events that can directly or indirectly drive join revenue. Maintain constant awareness of prospective new/innovative partnership opportunities in various UCaaS and CCaaS market segments, competitor activities, and problems within assigned portfolio base, recognize trends that develop, and make appropriate strategic and tactical sales/marketing recommendations. Travel, and meet as necessary to maintain a presence with partners, enhance relationship opportunities, attend trade shows, user group events, etc. on a consistent timetable or schedule. What You Need: Bachelor's degree or equivalent Candidates should have a minimum of 5+ years in Channel-driven Sales working with MSPs, SIs, VARs, etc. Ability to own partnerships operating in a fast-paced, technology environment, responsible for a quota or MBO incentive system. A proven track record of sales accomplishments and/or above quota achievement Deep working knowledge of the Telecom Industry Go-to-Market via Channel Partners to unlock direct-to-Enterprise Sales Strong tolerance for ambiguity; ability to focus and execute in a rapidly changing environment, take charge and make things happen. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As a Software Development Intern on our Billing Development team during Summer 2026, you'll get to build and expand on our company's billing infrastructure. The team enables Bandwidth to charge our customers for all of the global communication services we offer at a large and growing scale. We're looking for people who get excited about building highly performant and maintainable services and infrastructure. What You'll Do: Design, implement, and operate flexible and accurate financial systems that support our global communication services. Work closely with product managers, engineers, and other stakeholders to define and deliver solutions that meet customer needs. Identify and resolve bottlenecks and inefficiencies in billing processes, ensuring high availability and scalability. Participate in code reviews, design discussions, and architecture decisions to uphold high-quality software development practices. Provide guidance and support to less experienced team members, fostering a culture of continuous learning and improvement. What You Need: You're working towards a Bachelors degree in Computer Science, Computer Engineering or an equivalent course of study Any engineering experience building and maintaining software systems/applications. Ability to learn quickly and apply new knowledge on practice Experience with Java, SQL, and any databases; familiarity with AWS or any other cloud providers. Ability to analyze issues and develop solutions. Maintain good standards of code quality, testing, and documentation. Ability to work effectively in a team environment and communicate technical concepts to both technical and non-technical stakeholders. Good communication skills to express your ideas and proposed solutions, be able to articulate pros and cons of the proposed approach. Bonus Points: Startup experience, or generally work in an environment with independent work and less defined requirements. Experience with tools for monitoring and observability (such as Datadog). Practical knowledge of infrastructure as code (specifically Terraform) will be beneficial. Understanding of modern CI/CD (ideally GitHub Actions) best practices and implementing strategies to enhance it. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are looking for a Platform Engineering Intern to join our team for Summer 2026 who is empathetic and curious and has committed themselves to being a lifetime learner. Come learn and teach with us as we continue to deliver incredible value to our customers. What You'll Do: Advance our Kubernetes/OpenShift, Cloud automation, configuration management, and other tooling Design scalable and resilient systems to keep pace with company growth Improve efficiency and overall system performance Enhance our GitOps systems and practices Harden the platform against security threats and resource contention Work with app teams to understand potential challenges & help them choose optimal architectures Contribute back to the Open Source community Help respond & prevent incidents impacting the core platforms Participate in the Root Cause Analysis (RCA) process Spearhead innovation by bringing new ideas to the team What You Need: Currently pursuing a bachelors or masters degree at an accredited university Proficiency in a programming language (Go, Bash, Typescript, etc.) You understand how to monitor production infrastructure with technologies such as Data dog, Elastic Stack or Prometheus) You understand the linux operating system and how to troubleshoot You have experience in hybrid cloud / on premise Kubernetes / OpenShift You have experience with configuration management tools such as Ansible or Terraform You have familiar with: One or more cloud provider (AWS, Azure, GCP) CI/CD registry and toolings (Github Actions, Jenkins, etc.) Artifact repository technologies (Artifactory, DockerHub, ECR, ghcr.io) Container technologies (Docker, CRI-O, Zones, LXC) Bonus Points: Experience operating Kubernetes on-premise at scale in capacities including SRE, systems design or architecture Providing guidance and building platforms across multiple zones & regions in a distributed high available app The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Need We're looking for an Internal Audit Intern to join our team for Summer 2026 who is eagerly looking for real-world experience with a dynamic corporate audit of a publicly traded company. We are seeking a candidate who has a thirst for knowledge, the ability to solve problems and who wants to dip their toes into the world of internal audit working on financial and IT audit projects! What You'll Do You'll work under the supervision of experienced internal audit professionals and gain exposure to many other parts of the business through audit and advisory projects. You'll get more than theory, you'll get hands-on experience. This will be an invaluable experience working with CPA's, auditors and IT developers, engineers, which can help you hone in on your desired career aspirations. What You'll Need: If you're our person, you probably look like this: You're a candidate for an undergraduate or graduate degree, and your great work ethic is exemplified by your strong academic record You're a great communicator, both written and verbal You love solving a puzzle, have great initiative and can analyze and interpret data, accounting and/or IT concepts to formulate meaningful conclusions of potential financial impact You can work independently with minimal instructions, and you thrive in a fast-paced environment You are highly organized and appreciate the value of good project management You are in at least your junior year and/or at least taken Intermediate Accounting and Auditing The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Not sure if you're 100% qualified? We encourage you to apply and start a conversation! But you should be comfortable writing code, navigating the DOM, and helping your teammates solve challenging problems. Applicant Privacy Notice

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What You'll Do: Our leaders are passionate about empowering their teams to create exceptional software by championing best practices and strong principles. They cultivate dynamic environments where individuals can truly thrive, take creative risks, and grow. Attract and retain top talent who are excited to make an impact. Inspire and mentor engineers through meaningful 1:1s, constructive feedback, and expert guidance that fuels technical growth and career progression. Drive the culture that makes Bandwidth a magnet for software engineers who want to do their best work every day working closely with other great Bandmates. Own your impact end-to-end - from guiding innovative design and driving development excellence to ensuring smooth operations and proactive monitoring in production. Collaborate globally with diverse teams across different states, countries, and time zones, broadening your horizons and enriching your experience. Join us to be part of a vibrant community where your ideas matter, your skills grow, and your work shapes the future. Are you excited about the position and its responsibilities, even if you're not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. What You Need: As an example, people currently in this role typically have: 5+ years of people management experience within an Agile environment A proven track record leading multiple teams (or a large, cross-functional team) that design, build, operate, and support the software they write Experience driving technical and organizational strategy, including partnering with product and architecture leaders to shape roadmaps and strategy. The ability to mentor and develop other managers and senior engineers, promoting a culture of ownership, learning, and continuous improvement A demonstrated ability to balance short-term priorities with long-term technical and business goals Exceptional communication and leadership skills, with the influence and empathy needed to align teams around shared objectives Bonus Points: Wow, it'd be really great if also: You have experience scaling engineering organizations - growing teams, maturing processes, and evolving technology as the company expands You've led teams delivering large-scale, high-traffic systems or mission-critical services Experience with modern distributed system architectures, cloud technologies, and building reliable, observable platforms You've contributed to or led initiatives around technical excellence, operational maturity, or incident response improvements The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Applicant Privacy Notice

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Global Revenue Cycle Analyst is responsible for ensuring global customers receive accurate and timely invoices. The successful candidate will be an inspiring team member who is adaptable, manages complex functions, has analytical skills, critical thinker, and solves problems in a fast pace environment. What You'll Do: Responsible for confirming the completion of M07 AND S07 Jobs.Using multiple systems to correct any errors and making any necessary changes to ensure accurate billing. Runs monthly queries during the billing cycle to validate charges associated with the NRC and MRC job to ensure the results align with previous months documenting the total amount of revenue associated. Quarterly runs the monthly billing cycle utilizing multiple billing platforms and resources, ensuring accurate and timely delivery of customer invoices. Provide assistance to internal teams with billing cycle inquiries such as Finance, BDO, and Billing Support. Researching the issue analyzing large data and assisting with a solution via Zendesk ticket queue. Performs the monthly billing cycle audit for multiple products to validate charge accuracy. Working with internal teams to confirm any unexpected changes as well as identifying any issues that require resolution. Drives projects to completion with a focus on accuracy and communication. Subject Matter Expert on Bandwidth product(s). Regularly attending product meetings to obtain knowledge on new products and existing products. Attends and sometimes leads billing cycle stakeholder meetings. Attends department meetings and document meeting notes to inform the team and absent stakeholders. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests. Interfaces with Bandwidth leadership to effectively communicate status, define critical issues & impacts, design mitigation plans and articulates/drive required decisions. What You Need: Bachelor's Degree At least 2 + years experience in billing 1-2 years analytical experience Strong verbal and written communication skills Ability to work within the parameters of the outlined Working Conditions above. Ability to communicate complex and/or technical information clearly and concisely to all levels within the organization using tact, common courtesy, persuasion, and discretion Strong MS Excel skills Critical thinking, analytical, problem-solving, and organizational skills Ability to focus, complete tasks accurately and thrive in a fast-paced environment Ability to think creatively, improve processes, evaluate and resolve problems effectively. Bonus Points: Previous Telecom billing experience is a plus. Salesforce, Netsuite or Zendesk experience General accounting and financial reporting as it applies to the billing function Microsoft Access, SQL database, DOMO The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We're looking for a detail-oriented and curious Marketing Analytics Intern to join our Marketing Operations team for Summer 2026. This role is a great opportunity to gain hands-on experience analyzing marketing performance data and learning how insights drive business decisions. As a Marketing Analytics Intern, you'll work closely with our Marketing Operations to collect, organize, and visualize data that helps our marketing team understand what's working, and where we can improve. You'll gain exposure to marketing metrics, dashboards, and reporting tools used across our marketing organization. What You'll Do: Support reporting and analysis: Collect, clean, and analyze data related to campaigns, website activity, and lead generation. Track key goals: Help monitor performance against marketing goals and KPIs. Collaborate cross-functionally: Partner with Marketing Operations to ensure consistent data definitions and reporting. Identify trends: Explore data to uncover patterns, insights, and opportunities for optimization. Build dashboards: Assist in creating or updating visual dashboards that make marketing performance easy to understand. Document processes: Help maintain data and reporting documentation for accuracy and consistency. What You'll Learn: How data and analytics support decision-making across a marketing organization. How to translate raw data into meaningful insights that inform marketing strategy. How to work with common marketing and analytics tools (such as Salesforce, Marketo, Google Analytics, and BI tools). How to collaborate with multiple teams to align on metrics and performance reporting. What You Need: Working towards a bachelor's degree in Marketing, Business, Data Analytics, or a related field. Naturally curious and eager to learn how data tells a story. Detail-oriented with strong analytical and problem-solving skills. Comfortable working with Excel or Google Sheets (bonus if you've used a data visualization or analytics tool). A strong communicator who can summarize findings clearly and simply. Excited to work in a fast-paced, collaborative team environment. Why You'll Love This Internship: You'll gain real-world exposure to how marketing performance is measured, analyzed, and communicated. You'll get hands-on experience with data tools and learn how analytics supports everything from campaign planning to revenue reporting. This internship will help you build practical skills in marketing analytics, data storytelling, and cross-functional collaboration, all while contributing to meaningful work that drives business impact. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: As a Revenue Operations Intern during Summer 2026, you'll play an important role in supporting the Strategy and Operations team to help drive the commercial organization's planning, forecasting, and performance initiatives. You will work closely with senior team members and gain hands-on experience with data analysis, business modeling, reporting, and cross-functional collaboration. This internship offers the opportunity to learn how strategic decisions are made and executed within a revenue-driven organization. What You'll Do: Assist in the annual sales planning process, supporting tasks like data gathering, quota mapping, and headcount analysis under the guidance of senior analysts. Help prepare monthly and quarterly business reviews by collecting performance data, ensuring reports are accurate, and consolidating slides and summaries for leadership presentations. Support the annual operating planning process by maintaining documentation, tracking progress, and validating key data points across teams. Contribute to efficiency and process improvement initiatives within Sales, Marketing, and Customer Success, identifying opportunities for automation or simplification. Participate in building reports and dashboards (e.g., in Excel, Google Sheets, or BI tools like Sigma or Salesforce) to enhance visibility into key performance metrics. Collaborate with cross-functional partners (Finance, Sales, Strategy) to ensure information alignment and timely communication. Learn best practices in revenue operations, including data integrity, forecasting, and planning cycles. What You Need: Currently pursuing a Bachelor's or Master's degree in Business, Finance, Economics, Analytics, or a related field. Strong analytical and problem-solving skills. Proficiency in Excel or Google Sheets; exposure to BI tools (Sigma, Tableau, Power BI) is a plus. Excellent communication and collaboration skills. Interest in data-driven business strategy and revenue optimization. Ability to manage multiple priorities, stay organized, and thrive in a team-oriented environment. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: The Global Service Delivery team is dedicated to providing a world-class end-to-end customer experience across Bandwidth's products and services. As the Manager of the Global Service Delivery team, you will transform the team from a reactive support function into a proactive, consultative partner that anticipates customer needs and drives adoption and value realization. You will work cross-functionally with Sales, Product, and Operations to influence account strategy, advocate for customer interests, and support Bandwidth's broader evolution from a telecommunications company to a leading software platform provider. As a key leader, the Manager also plays a critical role in developing talent, scaling processes, and advocating for customer needs at a departmental level. What You'll Do: Lead, coach, and mentor a team of Service Delivery Managers to deliver world-class service, customer satisfaction, and measurable business outcomes. Foster a culture of accountability, professional development, and proactive engagement. Evolve the Service Delivery approach from reactive problem-solving to proactive, consultative customer partnership-empowering the team to anticipate customer challenges and identify opportunities to accelerate success. Conduct regular coaching sessions and performance reviews, fostering a culture of professional development, accountability, and operational excellence. Partner cross-functionally with Sales, Product, and Operations to align on customer account strategies, promote seamless coordination, and drive adoption of Bandwidth's platform and services. Monitor team performance through KPIs and metrics, identifying trends and developing action plans to improve efficiency, customer satisfaction, and retention. Act as an escalation point for complex or high-visibility customer issues, ensuring timely resolution and appropriate internal visibility. Standardize and optimize processes across the Service Delivery team through playbooks, best practices, and operational frameworks to promote efficiency and scalability. Use customer feedback and team insight to identify product improvements, process refinements, and strategic opportunities for innovation across Customer Success. Contribute to the team's transformation initiatives, championing Bandwidth's shift from a traditional telecom service model to a proactive, software-driven customer engagement experience. What You Need: 4-year college degree required. 5+ years of experience in customer-facing account management, service delivery, or program management roles. 2+ years of experience managing or leading a customer-facing team. Proven ability to influence C-Level stakeholders and manage strategic accounts with significant revenue impact. Strong understanding of program management, VoIP, routing, Local Number Portability (LNP), and enterprise account management. Knowledge of operational frameworks, performance metrics, and customer success methodologies. Demonstrated leadership skills, including coaching, mentoring, and team development. Strong project management and problem-solving skills. Excellent communication and executive presentation abilities. Experience in managing complex and challenging relationships, technical project management, API and basic software development, Project Tracking Software (Jira), CRM (Salesforce), Microsoft Excel, PowerPoint, Customer Ticketing Platforms (Zendesk, Intercom). Bonus Points: The candidate would demonstrate a strong history of customer management and support within numerous global locations. 5+ years of strongly demonstrated customer support, ideally with wholesale/enterprise accounts, and specifically in Telecommunications. Familiarity with scaling service delivery in a global organization Knowledge of VoIP, SaaS and UCaaS preferred. Familiarity with scaling service delivery in a global organization. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses. All new hires receive four weeks of PTO. PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO - not even with email. Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges. “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild. 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist. Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are looking for a Platform Engineering Intern to join our team for Summer 2026 who is empathetic and curious and has committed themselves to being a lifetime learner. Come learn and teach with us as we continue to deliver incredible value to our customers. What You'll Do: Advance our Kubernetes/OpenShift, Cloud automation, configuration management, and other tooling Design scalable and resilient systems to keep pace with company growth Improve efficiency and overall system performance Enhance our GitOps systems and practices Harden the platform against security threats and resource contention Work with app teams to understand potential challenges & help them choose optimal architectures Contribute back to the Open Source community Help respond & prevent incidents impacting the core platforms Participate in the Root Cause Analysis (RCA) process Spearhead innovation by bringing new ideas to the team What You Need: Currently pursuing a bachelors or masters degree at an accredited university Proficiency in a programming language (Go, Bash, Typescript, etc.) You understand how to monitor production infrastructure with technologies such as Data dog, Elastic Stack or Prometheus) You understand the linux operating system and how to troubleshoot You have experience in hybrid cloud / on premise Kubernetes / OpenShift You have experience with configuration management tools such as Ansible or Terraform You have familiar with: One or more cloud provider (AWS, Azure, GCP) CI/CD registry and toolings (Github Actions, Jenkins, etc.) Artifact repository technologies (Artifactory, DockerHub, ECR, ghcr.io) Container technologies (Docker, CRI-O, Zones, LXC) Bonus Points: Experience operating Kubernetes on-premise at scale in capacities including SRE, systems design or architecture Providing guidance and building platforms across multiple zones & regions in a distributed high available app The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Job Description Who We Are: Bandwidth, a prior "Best of EC" award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband Our Hiring Team Mission: On the Emergency Services (ES) team, our mission is to be a global leader in 911 services by executing innovative solutions to connect users to emergency services with fast, reliable, accurate 911 services. To sum it up, our mission is purposeful because we save lives for a living. What We Are Looking For: We're looking for a Software Development Intern to join our team for Summer 2026 who gets things done and is capable of being a leader on our Emergency Services Software Engineering Team. We're seeking somebody who is a maker, a hacker, and a software craftsman. If your idea of fun is losing track of time while geeking out over a new web framework, we'd like to talk to you. What You'll Do: You're gonna write great code and lots of it. You'll be a member of an agile software development team, and a leading voice in your team's design and implementation efforts. You'll collaborate with peers to build and refactor code that is both readable and reliable due to its inherent lack of complexity. You'll also look critically at what we're buildi What You Need: If you're our person, you probably look like this: You're working towards a Bachelors degree in Computer Science, Computer Engineering or an equivalent course of study You have familiarity with Java and Java Frameworks You're passionate about writing testable code, and your non-complex test automation proves it You're a student of software craftsmanship, always looking for new and better ways to build things You're familiar with relational and non-relational database systems You have experience writing testable code and test automation patterns Bonus Points: Wow, it'd be really cool if: You have experience with AWS or another cloud platform, and you "get" how scalable cloud applications are engineered Familiarity with clean code principles to improve readability, testability, and long-term maintainability. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND. Applicant Privacy Notice

Who We Are: Bandwidth, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we're the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support. Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders! At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband What We Are Looking For: We are looking for an International Tax Intern to join our team for Summer 2026! This internship will support Bandwidth's international tax team by assisting with tax accounting and compliance for corporate income taxes, and other country-specific taxes. The International Tax Intern will collaborate with internal team members and external third-party preparers to help ensure that international tax filings and reports are accurate and completed on time. This position offers hands-on exposure to global tax compliance, transfer pricing, and international operations in a dynamic and fast-paced technology company. What You'll Do: Assist in the preparation and review of corporate income tax returns for the company's foreign operations in coordination with external service providers. Support the collection and organization of financial data and documentation needed for international tax filings, audits, and reconciliations. Help track and process payments of corporate income taxes for assigned foreign entities. Research and summarize responses to basic queries from consultants or tax authorities under the guidance of International Tax Specialist. Assist with maintaining internal tax files, supporting schedules, and reconciliations to ensure an accurate audit trail. Support the international tax team in special projects such as transfer pricing analysis, process improvements, and monitoring tax law changes in assigned countries. Participate in monthly and quarterly tax account reconciliations to ensure proper accounting and documentation. What You Need: Education: Currently pursuing a bachelor's or master's degree in accounting, finance, or a related field. Knowledge: Basic understanding of accounting principles and an interest in learning about international tax and compliance. Skills: Detail-oriented with strong analytical and organizational skills. Proficiency in Microsoft Excel, Word, and Outlook. Excellent written and verbal communication skills. Ability to work independently and collaboratively within a fast-paced environment. Bonus Points: Coursework or prior work experience in tax, accounting, or finance. Familiarity with NetSuite or similar ERP systems. Curiosity about global business operations and an eagerness to learn international tax concepts. The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well… Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns! Join us for a summer full of learning, laughter, and new experiences-let's make some great memories together! Applicant Privacy Notice