Customer Success Rep I-Bilingual Spanish/English
Ohio jobs
At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees.
Do you love solving problems, making someone's day better, and turning frustration into relief? Are you the type who listens first and finds solutions fast? Then you might be the next superstar on our Customer Success team! We're looking for a Customer Success Representative (CSR) who thrives on delivering top-notch service and building real connections with customers. In this role, you won't just answer questions-you'll be a trusted guide, a helpful expert, and a vital part of a company that values empathy, initiative, and people-first thinking. Whether it's by phone or virtual chat, you'll bring your communication skills, patience, and positivity to every interaction. If you're passionate about helping others, solving challenges, and being part of a supportive, high-performing team-this is the opportunity you've been waiting for. Bilingual in English and Spanish is highly desirable.
Summary : The Customer Success Representative (CSR) plays a key role in delivering exceptional support and solutions within a contact center environment. This role focuses on building strong customer relationships by actively listening, understanding individual needs, and implementing effective solutions. The CSR is responsible for resolving a wide range of inquiries and issues through customer education, proactive follow-up, and a commitment to creating a positive and professional customer experience.
Schedule : Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 8:30 AM - 5:30 PM, or similar. This is a remote position.
Salary Range: $18 - $19 hourly. Upon successful completion of the Level 1 Certification Test , employees will receive a $1/hour increase to their base pay rate.
Compensation commensurate with experience.
At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding.
Essential Duties and Responsibilities include the following:
Educate and assist customer base on company website, products, and services
Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a combination of the two
Provide customer feedback to department for new product and resource development
Accurately notate and record each customer interaction to ensure all accounts are updated
Be a knowledgeable point of contact for both new and existing customers
Handle complex requests with patience, professionalism, and empathy
Review and resolve situations in a timely manner by identifying customer concerns
Demonstrate a sense of urgency and dedication to exceed customer expectations and earn customer loyalty through accuracy, efficiency, courtesy, and knowledge
Listen actively and intently to gain a full understanding of the call; acknowledge key points and ask appropriate questions; interpret verbal cues to identify underlying concerns and motivations
Complete and process all required tasks
Regularly perform general housekeeping duties in your work area(s)
Adhere to all safety policies and protocols and maintain a safe working environment
Attend all department/company meetings
Other duties as assigned
For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description.
EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES:
High School Diploma or equivalent (GED) - required
Previous experience in customer service roles
Demonstrated history of stable employment
Bilingual in English and Spanish is highly desirable.
Experience in printing or wide format production - preferred
CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards.
Communication Skills: Strong written and verbal communication abilities are vital. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance.
Technology Proficiency: Intermediate computer knowledge, ability to type 40+ WPM with accuracy. Basic Office 365 knowledge.
Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home.
Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced.
Collaboration and Teamwork: Strong ability to work as part of a virtual team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale.
4over LLC Company History:
4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others.
Health and Life Insurance-
Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
4over pays 100% of the employee's premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
401(k) Retirement Plan
New employees are eligible to enroll the first of the month, following 1 month of employment
Semi-annual open enrollment (January 1st and July 1st)
Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
Immediate Vesting
Holidays and PTO
9 Paid Holidays
Accumulating PTO to be used after 90-days of continuous and active full-time service
4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.
Auto-ApplyEnterprise Customer Success Manager
Columbus, OH jobs
About the role:
Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.
Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering and Product, enabling you to experience multiple aspects of a hyper-growth company from within.
This is a remote position open to candidates residing in the US
EXCEPT
Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.
You should apply if:
You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
In this role, you will:
Be on the front lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value
Orchestrate executive business reviews with our customers' decision-makers and our executive leadership where we look back at past successes and align on upcoming goals
Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products
Deeply understand the Samsara platform's capabilities and explain them to businesses of all types - field services, utilities, long-haul transportation, school buses, and many more
Serve as a mentor to the wider Customer Success and Support teams
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Enterprise SaaS experience preferred
This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence
Experience supporting or working with technical products
Solutions-oriented with strong problem-solving skills
Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software
Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment
Diplomacy, tact, and poise under pressure when working through customer issues
Bachelor's degree from a 4-year institution
This role requires up to 25% travel
An ideal candidate also has:
Has strong bias for action, the ability to think big, with insistence on high standards
Has experience serving and supporting large-scale business solutions at Fortune 500 companies
Thrives in an unstructured, fast-paced, and change-heavy environment
Auto-ApplyAssociate Buyer
Columbus, OH jobs
DEPARTMENT:
PROCUREMENT
REPORTS TO:
DIRECTOR OF PROCUREMENT
WAGE:
SALARIED, EXEMPT
WORK HOURS:
FULL-TIME, M-F, 8:00A-5:00P
WORK ENVIRONMENT:
OFFICE/HYBRID
(2 DAY PER WEEK WORK FROM HOME OPTION
)
ABOUT THE POSITION
Plaskolite is seeking to fill an Associate Buyer position on our Procurement team to purchase goods and services for our North American manufacturing sites. This role will support our production needs and overall buying strategy. While based at our global headquarters in Columbus, OH, the role will be in constant communication with colleagues from all our North American locations. This position will be the facilitator of all indirect spend category purchases and is key to the operational success of Plaskolite.
ESSENTIAL TASKS AND RESPONSIBILITIES:
Order Placement & Tracking
Utilize the JD Edwards ERP system to convert requisitions into purchase orders and submit those orders to suppliers via e-mail or telephone
Gather and evaluate quotations from suppliers and service providers
Coordinate releases and orders for critical materials used in the manufacturing process
Expedite and track orders to ensure timely delivery
Log daily purchase order activity to maintain records
Work with warehouse staff to coordinate deliveries and ensure all materials arrive as expected
Generate reports for cost analysis studies and other procurement data
Supplier Management & Communication
Meet with suppliers for service and performance evaluations
Act as main point of contact for routine supplier inquiries regarding delivery, invoicing, price agreements, etc.
Work closely with Accounts Payable to ensure invoice accuracy and on-time payments are issued
Onboarding of new suppliers and maintaining relationships with existing suppliers
Manage office equipment and cellular phone contracts
Maintain the ISO Certification files
Additional projects as assigned
JOB SPECIFICATIONS:
Bachelor's degree, or Associate's degree with equivalent experience, required
Excellent oral and written communication skills
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
Experience with enterprise resource planning (ERP) system - i.e. Oracle, SAP, Epicor
Capable of multi-tasking and able to exercise resourcefulness in a dynamic environment
Ability to work cross-functionally with all departments at Plaskolite
Work on special projects / ad-hoc reports as required
AVAILABLE BENEFITS:
Sign-On Bonus
Medical, Dental, and Vision Insurance on Day One
401(k) with Employer Match
Generous Paid Time Off
Paid Holidays
Life Insurance
Employee Discount Program
Employee Assistance Program
Tuition Reimbursement
Voluntary Insurance Offerings (Life, Pet, Cancer, Hospital, Disability and more)
ABOUT PLASKOLITE:
Established in 1950, Plaskolite's first successes were in production of hula-hoops, flyswatters, and fluorescent lighting panels. Now, Plaskolite is North America's leading manufacturer of thermoplastic sheet. Our mission is to deliver superior thermoplastic sheet, coatings, and polymers to the world through long-lasting customer relationships and hands-on customer service. Plaskolite is now a member of Pritzker Private Capital, which partners with middle-market companies based in North America with leading positions in the manufactured products, services, and healthcare sectors. Visit ************************ for more info.
PLASKOLITE
is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the
individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.
Core Enterprise Account Executive EST/CST - Remote - Indiana
Indianapolis, IN jobs
About the role:
As a Core AE, you will be helping our largest and most strategic enterprise sized customers consolidate outdated technologies, digitize workflows, and unlock game-changing data insights that will transform their businesses. We are helping the companies that literally keep our lights on, put food on our tables, and build our communities to become safer, more efficient, and more sustainable. Typical sales will be $100k to $500k, and typically involve POCs, multiple stakeholders, managing trials, multi-faceted pricing negotiations, and selling to executives and CXOs.
This is a remote position open to candidates residing in the US and requires working in EST and CST timezone.
You should apply if:
You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara's top reps do constant research to find companies and contacts to expand their pipeline.
You have innate curiosity in how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
You want to be with the best: Samsara's high-performance Sales culture means you'll be surrounded by the best and challenged to go farther than you have before.
In this role, you will:
Develop Executive-Level relationships within strategic, named accounts
Own customer engagements end-to-end, from prospecting and qualification to close
Demonstrate excellent solution-based sales process in complex sales campaigns
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
5+ years experience in a full-cycle, closing sales role
Proven track record of consistent quota over-achievement in complex accounts and $100k+ ARR transactions
Experience handling and owning enterprise deal sizes and C-Level relationships
Willing and comfortable with strategic outbound prospecting
Excellent interpersonal skills and demonstrated ability to thrive in a dynamic, fast paced environment
Willing and comfortable traveling to meet customers on a monthly basis
An ideal candidate also has:
Experience working with line of business stakeholders (Operations, Finance, IT)
Awards for top achievement (President's club, Winner's circle, Top 10%)
Passion for the world of operations!
Auto-ApplyEnvironmental Remediation and Release Prevention Manager-US Remote
Columbus, OH jobs
Imagine Everything. Build the Future with Hexion. At Hexion, we push boundaries, rethink possibilities, and create real impact. We activate science to deliver progress-developing breakthrough solutions that strengthen industries, protect communities, and drive a more sustainable future.
This is where bold thinkers, problem-solvers, and innovators come together to shape what's next. Whether you're engineering advanced materials, transforming manufacturing technologies, or leading strategic innovation, your ideas and actions leave a lasting mark. We cultivate an inclusive culture of growth, collaboration, and accountability, ensuring every contribution propels us forward.
We don't follow the status quo-we challenge it, disrupt it, and improve it. Every role at Hexion is part of something bigger.
We invest in innovation, sustainability, and continuous development-equipping you with the tools, training, and opportunities to excel. With an unwavering commitment to safety, partnership, belonging, and impact, we empower you to lead change and strengthen industries worldwide.
Your Future Starts Here.
If you're ready to push limits, reimagine what's possible, and create the extraordinary, Hexion is where you belong.
Anything is possible when you imagine everything.
Position Summary:
The Environmental Remediation and Release Prevention Manager is responsible for managing remediation projects and implementing proactive strategies to prevent environmental releases across chemical manufacturing sites, ensuring compliance with environmental regulations. This role involves strategic planning, regulatory engagement, drives continuous improvement in environmental controls, and execution of cleanup activities related to current and legacy contamination.
NOTE: This is a remote position.
Key Responsibilities:
* Develop and oversee remediation strategies for sites impacted by current and legacy contamination.
* Manage consultants and contractors to execute remediation projects safely and efficiently.
* Serve as the primary liaison with regulatory agencies (EPA, state environmental departments) and community stakeholders regarding cleanup and remediation activities.
* Review technical documentation including sampling plans, remediation designs, and regulatory reports.
* Monitor project performance, budgets, consultant efficiency and timelines.
* Support release incident response, investigation and root cause analysis.
* Lead the development and execution of environmental release prevention programs across manufacturing sites.
* Conduct site assessments to identify potential spill and release risks and recommend mitigation strategies.
* Collaborate with engineering, operations, and maintenance teams to design and implement controls that minimize environmental release risks.
* Monitor and analyze environmental release data to identify trends and opportunities for improvement.
* Support training programs on environmental release prevention (including SPCC and SWPPP training programs for site personnel).
* Review and standardize SPCC plans for all applicable facilities in accordance with EPA regulations (40 CFR Part 112, and coordinate with a PE as required).
* Ensure proper secondary containment, spill response equipment, and facility design features are in place and maintained by each facility.
* Ensure inspection programs are in place to perform SPCC audits of tanks, piping, containment systems, and loading/unloading areas.
* Collaborate with environmental team on review and submission of NPDES/SPDES permitting and implementation of site permitting requirements.
* Review and standardize site-specific SWPPP documentation for all applicable sites in compliance with EPA and state stormwater regulations (e.g., NPDES/SPDES permits).
* Assist environmental team and site to ensure systems are in place to monitor and document stormwater sampling, visual inspections, and corrective actions.
* Develop and standardize the following:
* Stormwater assessments and inspections of chemical manufacturing operations, including storage areas, loading docks, and waste handling zones.
* Assessments for identifying potential sources of stormwater pollution and recommendations of engineering and administrative controls.
* Best management practices (BMPs) to be used by applicable sites to comply with SWPPP requirements.
* Stay current with federal, state, and local regulations related to spill prevention and stormwater pollution prevention.
* Responsible for monitoring development of the CWA Hazardous Substance Facility Response Plans regulation.
Minimum Qualifications
* Bachelor's or Master's degree in Environmental Engineering, Chemical Engineering, Geology, or related field.
* 7+ years of experience in environmental remediation, preferably within chemical manufacturing or industrial settings.
* Strong understanding of RCRA, SPCC, NPDES permitting, SWPPP development, chemical processes and remediation technologies.
* Proven experience managing complex remediation projects and regulatory interactions.
* Excellent leadership, analytical communication, and project management skills.
* Proficiency in environmental modeling software, GIS, and data analysis tools.
* Professional certifications (e.g., PE, CHMM) is a plus.
* Experience with secondary containment design and spill response planning.
* Experience with developing and standardizing identified compliance programs.
Working Conditions:
* Remote position with periodic travel to company sites (20-30%).
* Use of PPE required during site inspections and field activities.
Other
We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, pregnancy, race, national origin, religion, age, sexual orientation, gender identity, veteran or military status, status as a qualified individual with a disability or any other characteristic protected by law.
To be considered for this position candidates are required to submit an application for employment through our career site and, be at least 18 years of age. Any offer of employment will be conditioned upon successful completion of a drug test and background investigation, as well as authorization for the Company to conduct additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the department of Homeland Security or other regulatory agencies. A prior criminal record is not an automatic bar to employment, and the Company will conduct an individualized assessment and reassessment, consistent with applicable law, prior to making any final employment decision.
Plymate Production Hybrid
Shelbyville, IN jobs
Plymate Production/Hybrid Role
The Production Hybrid role supports both our Uniform and Mat Production teams, stepping into various areas based on daily staffing and workload needs. Primary responsibilities may include mat rolling in the mat plant, wash floor back-up, material handling, soil sorting, and flat goods processing in the uniform plant. This position may also assist in other production areas (mats or uniforms) as needed. This is a fast-paced role that requires strong attention to detail and the ability to shift focus throughout the day to meet production demands.
Position Requirements
Ability to stand for ten-hour shifts.
Ability to lift, push, pull, and carry up to 80 lbs. repetitively -up to twenty-five times per day, with little or no assistance.
Ability to bend, twist, reach, and look up or down as needed for up to five hours per shift.
Ability to grasp firmly (4-5 lbs.) with both hands and perform tasks requiring fine finger dexterity.
Ability to interact professionally and respectfully with coworkers throughout the entire shift.
Ability to work safely while maintaining productivity and quality standards as defined by the area manager.
Steel-toe shoes required.
Schedule & Compensation
Full-time schedule: Four 10-hour days , Monday-Thursday, 6:00 a.m.-4:30 p.m. (most weeks)
Occasional shift changes to 7:00 a.m.-5:30 p.m. may be required.
Starting pay: $18.80/hour, with scheduled increases at 6, 12, and 24 months.
$600 sign-on bonus
Eligible for quarterly attendance bonuses and company Team Up bonuses
Benefits
Company-provided uniforms
Medical insurance
401(k) with company match
Paid time off.
Steel toe shoe allowance
Auto-ApplyOutside Sales - Measurement & Controls Specialist - Forberg Smith
Toledo, OH jobs
Measurement & Controls Specialist Territory: Northwest Ohio About The Kendall Group Forberg Smith, a division of The Kendall Group seeks a talented, creative, self-motivated individual for our Measurement & Controls Specialist position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: Reporting to the Sales Manager, the Measurement & Controls Specialist is a key member of the Forberg Smith sales team. In Measurement & Controls Specialist role the individual is responsible for driving customer sales and customer satisfaction through direct contact, phone, or other electronic communications. Sales functions include but are not limited to sales growth activities, territory management, customer activities, prospecting for new customers, contract/pricing negotiations, product presentation, inventory management, sales forecasting, account planning and closing sales. Individual will be placed in an established account with annual goals to achieve sales and margin growth objectives. Exciting work you will do: The essential duties and responsibilities of the Measurement & Controls Specialist will consist of, but are not limited to, the following:
Ability to manage a territory with a growth outlook and forecast analysis
Customer visits and offsite work activities to drive sales in assigned territory
Track records of sales success via software platforms
Product knowledge supplier partners (Endress + Hauser, Draeger Gas Detection, Pepperl + Fuchs, Brooks, Fluke Process and Samson Controls), application expertise, and pricing structures
Ability to communicate clearly and effectively, negotiate, and manage sales planning
Outbound sales initiatives and activities include cold calling and working with marketing
Manage territory and customer base with small business owner mindset
Work with vendor partners
Perform other duties as assigned
Competencies you possess:
Service Excellence
Results, Action Oriented
Accountability and Responsibility
Teamwork and Collaboration
Priority Setting
Planning and Organizing
Negotiating
Presentation Skills
Time Management
What you'll need:
Work Experience: 3 years of experience in sales
Education: Bachelors degree, technical degree, or equivalent combination of skills and experience
Analytics/Computer Skills: Knowledge of Microsoft Office; Ability to learn business/distribution software package; 2 years of experience utilizing ERP systems
Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
Communication Skills: Ability to communicate well with all levels of the organization; excellent presentation skills and ability to boil down large datasets into actionable information; strong interpersonal and customer service skills
Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly standing and moving up to 8 hours a day
Physical Environment : Normal office environment
Driver's License: Must have a clean and valid driver's license
Qualifications we prefer but don't require:
Work Experience: Background in sales training and experience with process control instruments (level, flow, pressure, temperature, liquid & gas analysis, system components, valves, and controls)
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
Middle Market Client Experience Consultant: Independence, OH - Hybrid - Cigna Healthcare
Independence, OH jobs
The Client Experience Consultant partners with the Middle Market Account Executives to drive retention and growth by helping clients optimize the value they realize from Cigna's products and services. They do this through execution and coordination of activities in support of client operational, health & wellness and service needs.
Essential Functions & Scope of Role:
Support Middle Market Account Executives strategic selling approach that best demonstrates Cigna Healthcare's value
Develop/Maintain a ‘Trusted Partner' relationship with Account Executives
Fully understands client needs, develops and executes (in conjunction with internal partners) on actions that addresses the client issues
Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives)
Effectively leverage Expert Advisors (e.g. Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors and others) to deliver on client expectations
Ensure all communications are clear/concise and delivered in a timely and consistent manner aligning with Cigna's strategy and value proposition - may require broad organizational collaboration, influence, and escalation
Qualifications:
Bachelor's degree preferred.
Experience in health-related industry required; to include many or all the following: product knowledge, sales practices, account management and knowledge of administrative operations.
Knowledge of Cigna funding options, benefits structure, and platforms are preferred.
Ability to manage through systems and influence both external clients/brokers and internal matrix partners.
Salesforce & KnowledgeXchange experience preferred.
Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required.
Strong oral and written communication skills required.
Strong presentation skills required.
Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work required.
If residence is in WVA, FL, TX: Ability to obtain Health & Life Insurance license.
Must reside in local market and have ability to commute to local Cigna office in Independence, OH (Cleveland area) 3 days per week.
Competencies:
Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear.
Decision Quality: Making good and timely decisions that keep the organization moving forward.
Action Oriented: Taking on new opportunities and though challenges with a sense of urgency, high energy, and enthusiasm.
Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational dynamics.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 64,700 - 107,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Auto-ApplyCommercial Estimating I
Columbus, OH jobs
At 4over, we are committed to building a diverse and inclusive workplace welcoming to people of all backgrounds. Providing our employees with job training and opportunities for growth, development, and advancement. We take pride in fostering a safe environment for all employees.
Summary : The Customer Estimates Specialist will play a key role in delivering an exceptional customer experience by ensuring the accuracy, efficiency, and timeliness of estimate requests and orders. This position will serve as a vital link between customers and 4over's internal teams-facilitating clear communication, verifying specifications, and overseeing the full lifecycle of estimate processing through to order completion and shipment. Partnering closely with Sales, Production, and Customer Service, the Specialist will ensure every interaction reflects 4over's commitment to quality and reliability. From reviewing files and pricing details to educating customers on products and services, this role will help drive satisfaction, trust, and long-term relationships with 4over's valued clients.
Schedule : Monday-Friday, eight or more hours per day, five days per week based on business needs. Primary schedule will be 7:30 AM - 4:30 PM, or similar. This is an in-person position.
Salary Range: $24.50 - $31.25 hourly.
Compensation commensurate with experience.
At this time, we are not engaging with agencies or third-party recruiters. Thank you for your understanding.
Essential Duties and Responsibilities include the following:
Develops accurate project cost forecasts and estimates based on customer specifications and production requirements.
Collects and analyzes data to calculate all production costs, including materials, labor, equipment, tools, and transportation.
Evaluates resource needs and supports project planning to align with budgetary goals and financial constraints.
Applies a solid understanding of printing industry standards, practices, and procedures to ensure precise and competitive estimates.
Researches, troubleshoots, and resolves customer concerns to promote satisfaction and long-term retention.
Manages complex estimating projects requiring advanced judgment, analytical skills, and problem-solving.
Utilizes experience and sound decision-making to plan, prioritize, and achieve departmental objectives.
Demonstrates creativity and adaptability in developing cost-effective production solutions.
Performs a diverse range of estimating and project coordination tasks in a fast-paced environment.
Collaborates with vendors to secure optimal pricing for materials and supplies.
Partners with Sales and Customer Service teams to recommend solutions that enhance quality or reduce production costs.
Monitors market trends and competitor pricing to maintain 4over's competitive edge in the marketplace.
Regularly perform general housekeeping duties in your work area(s)
Adhere to all safety policies and protocols and maintain a safe working environment
Attend all department/company meetings, as requested
Other duties as assigned
For an extensive list of responsibilities, duties and physical demands/work environment please refer to the attached Job Description.
EDUCATION, LICENSES, CERTIFICATIONS, EXPERIENCES:
High school diploma or equivalent required; associate's or bachelor's degree in Graphic Communications, Print Technology, Business, or a related field preferred.
Two (2) - four (4) years of experience in estimating, production planning, or related roles within the printing or manufacturing industry.
CRITICAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS:
Self-Motivation & Accountability: Ability to stay focused on tasks, meet deadlines, and produce high-quality work with minimal supervision. Holding oneself accountable for managing workloads, handling responsibilities, and maintaining professional standards.
Critical Thinking & Decision Making: The ability to analyze information, identify problems, and make decisions independently
Communication Skills: Strong written and verbal communication abilities are vital for remote work. Being clear, concise, and professional in emails, messages, and virtual meetings is critical. Active listening, and the ability to interpret and clarify communication effectively in virtual spaces. Ability to read and understand corporate policies, job-related documents, and written/verbal instructions in English to ensure effective and compliant job performance.
Technology Proficiency: Proficiency with estimating and MIS systems (e.g., EFI Pace, PrintSmith, Avanti, or similar), Competence in Microsoft Office Suite (Excel, Word, Outlook) or equivalent tools, Ability to read and interpret job tickets, artwork files, and production specifications.
Time Management: Self-discipline to manage personal and professional tasks, prioritize work, and avoid distractions at home. Ability to meet deadlines consistently without direct supervision.
Adaptability and Flexibility: Being adaptable to rapidly changing situations or project pivots without the support of in-person guidance. Comfortable with new tools and technologies, especially when team needs evolve or new platforms are introduced.
Collaboration and Teamwork: Strong ability to work as both part of a virtual and in-person team. This includes both synchronous (live meetings, chats) and asynchronous (emails, shared documents) communication. Building rapport with colleagues despite the lack of physical presence, maintaining team cohesion and morale.
4over LLC Company History:
4over LLC was founded in February of 2001. What started off as creating business cards and web page designs by a husband and wife, quickly flourished. Since the company was founded, we are now a private equity owned company growing and expanding across many states. Through our 4over Core Attributes, we are committed to meeting and exceeding customer expectations, cultivating and nurturing our relationships, providing excellence and caring for others.
Health and Life Insurance-
Medical, Dental, Vision, Life/AD&D Insurance, Disability, and Flexible Spending Accounts (FSAs) for Health Care and Dependent Care
4over pays 100% of the employee's premium for his/her Basic Life/AD&D Insurance in the amount of 1x the employee's annual salary, up to $500,000
Coverage will be effective on the 1st of the month following 1 month of continuous regular full-time employment
401(k) Retirement Plan
New employees are eligible to enroll the first of the month, following 1 month of employment
Semi-annual open enrollment (January 1st and July 1st)
Discretionary employer match; typically, 50% of employee deferrals up to 6% of compensation
Immediate Vesting
Holidays and PTO
9 Paid Holidays
Accumulating PTO to be used after 90-days of continuous and active full-time service
4over is an Equal Opportunity employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.
Auto-ApplyContracts and Billing Manager
Indianapolis, IN jobs
Department **Field Support** Employment Type **Full Time** Have you ever used the self-checkout in a Walmart, Target or Home Depot? Played the slots at an MGM Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've answered with a resounding "YES", then you've done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).
We make thetechnology that powers your everyday life,enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.
Headquartered in Malvern, PA, CPI is supported by: >2,000 global associates, 7 manufacturing sites, 12 corporate offices and a global field service organization.
**WHAT YOU'LL BE DOING**
As a **Contracts Manager,** you will lead a team responsible for **contracts** administration, **billing** operations, and **customer liaison** activities. Your main objective is to ensure accurate contract processing, timely billing, and high levels of customer satisfaction for managed accounts, while driving process improvements and supporting organizational transformation initiatives. This is a **remote** position but will need to travel to corporate in IL when needed.
The **Contracts Manager** will have a direct impact on our Service Operations group, responsible for:
+ Overseeing contract administration, including quoting customers, processing new contracts and renewals, and managing standard pricing and forms.
+ Serving as the primary point of contact for general and managed account customers, addressing inquiries and facilitating contract reviews and equipment list updates.
+ Supervising billing operations, ensuring service calls are correctly classified as billable or non-billable, and that billing aligns with contract terms.
+ Monitoring and improving key performance indicators (KPIs) such as contract renewal rates, billing accuracy, and credit memo percentages.
+ Auditing team output for quality, enforcing policies and procedures, and ensuring accountability.
+ Leading, coaching, and developing team members, fostering a culture of continuous improvement and professional growth.
+ Collaborating with cross-functional teams (e.g.,Sales, Legal) for complex contract negotiations or special terms.
+ Supporting the implementation of new processes, controls, and reporting mechanisms.
+ Promoting an inclusive, collaborative, and customer-centric team environment.
**WHO WE'RE LOOKING FOR**
You will bring proven team leadership experience with well-demonstrated success in contract administration and billing operations.
**Qualifications and Requirements**
+ Bachelor's degree or equivalent experience in business, finance, or related field.
+ 5+ years of experience in contract administration, billing, or related operations.
+ 2+ years of demonstrated experience leading and developing teams.
+ Proficiency in Excel (pivot tables, reporting) and familiarity with extracting reports from various databases.
+ Excellent communication skills, both verbal and written, with a focus on documenting team interactions and ensuring clarity.
+ Commitment to fostering an inclusive and equitable workplace.
+ Remote position but must be able to support core business hours of 8 to 5 CST.
**Personal Attributes**
+ **Action Oriented:** Displays a sense of urgency and is a timely decision maker.
+ **Facilitator:** Skilled at negotiating win-win solutions.
+ **Customer Service Oriented:** Driven to serve customers and respond promptly to team needs.
+ **Decision-Making Skills:** Makes quality decisions and follows through.
+ **Team Leadership & Coaching:** Develops talent and fosters professional growth.
+ **Organized:** Manages multiple priorities and assembles necessary materials before starting tasks.
+ **Quality Written Communication:** Communicates clearly and documents team interactions effectively.
+ **Flexible:** Comfortable adapting to changing priorities and wearing many hats.
+ **Comfortable with Innovation:** Passionate about continuous improvement.
**WHAT WE'RE OFFERING**
+ **Remote** work
+ Defined career growth plans with opportunities to go outside of your "comfort zone"
+ "Team Building activities that support innovation"
+ Generous paid time off, including sick and holiday
+ Medical, dental, & vision insurance
+ 401K with Company contribution
+ Flexible spending accounts
+ Life insurance and disability benefits
+ Discounts for childcare
+ Tuition assistance
+ Community involvement and volunteering events
+ Opportunities to travel and work at our global sites
Soundinteresting? Come see why we are OneCPI (*********************************** !
**CPI is part of Crane NXT**
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit *****************
_Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law._
\#CPI #LI-DS1 #LI-REMOTE
Evaluator / Junior Evaluator
Indiana jobs
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Jr Fragrance Evaluator - Your future position?
As a Jr Fragrance Evaluator India, you will develop fragrances for the personal care category, with clear understanding of customer needs, preferences and requirements to guide value and ensure successful completion of external projects according to Fragrance Evaluation goals. You will be reporting to the Sr. Fragrance Manager - Personal care category
Main responsibilities:
Evaluation Projects
* Help win briefs by selecting suitable fragrances to meet customer needs
* Manage the best fragrance collection/Portfolio, responding to gap analysis, market needs, market trends and incorporating Givaudan technologies
* Undertake fast and efficient selection of fragrances for projects
* Undertaking regulatory compliance projects
* Write fragrance descriptions linked to marketing trends
* Participate in proactive Development projects
* Collaborate when necessary directly with Perfumers to develop fragrance themes
* Understand the Best Practices
Cross-functional Cooperation
* Work with sales colleagues throughout the project process to ensure meeting of customer requirements
* Collaborate with relevant marketing & CMI colleagues for trends information, internal/client presentations, consumer understanding and testing.
You?
Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.
Your professional profile includes:
* University Degree
* Verbal and written command of English
* 2-3 years' functional/technical experience in the fragrance industry
* Understanding of the local olfactive preferences and experience with distribution market will be a plus.
* Competent olfactory ability and knowledge
* Knowledge of evaluation/application and research methodologies, principles, protocols, and documentation.
* Experience with industry and sales landscape for country, segment, category, or specific geographic area, including competitors and regulatory guidelines.
* Knowledge of fragrance products, general market trends.
* Basic knowledge of CMI testing protocols and procedures.
* Ability to lead all required functional steps in the brief handling processes from brief creation to submission.
* Strategic mindset on fragrance development to cater in a faster and efficient way.
#LI-Onsite
#LI-Y
Our benefits:
* End of Service Gratuity/Pension
* Pension contributions
* Group Term Life & Disability Insurance
* Health Insurance
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Remote working: Hybrid
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Inside Sales
Cincinnati, OH jobs
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
FASTSIGNS #221701 is growing and hiring for a consultative Inside Sales Professional to join our team!
Benefits/Perks:
Competitive Pay
Performance Bonus
Paid Vacation and Holidays
401(k) With Matching
Monday - Friday 8:30 - 5:00 with
occasional
work-from-home opportunities when fully trained (6 - 9 mos.)
Company Sponsored Healthcare with Vision, Dental, Life, Disability, Pet insurance options
Ongoing Training Opportunities
Advancement Opportunities in Outside Sales or Management
A Successful FASTSIGNS Inside Sales Professional Will:
Be the initial inbound contact with current and prospective business-to-business customers in our FASTSIGNS Center. The role is a low-pressure phone and email consultative sales approach with no cold-calling.
Learn to prepare estimates, implement work orders and coordinate timely delivery of finished orders
Be highly organized, detail-oriented and support GM in keeping the center schedule on track
Enjoy learning a wide variety of lightly technical products and solutions and becoming an expert in professional signage
Enjoy working in a team environment and be proactively involved in your success and the success of the FASTSIGNS Center
Enjoying people and work with customers in numerous ways such as email, telephone, in-person and occasionally at their place of business
Build lasting relationships by turning prospects into long-term clients by providing creative solutions to signage and visual communications needs
We work as a team. Expect to help out with other roles as needed
Be comfortable commuting to the Oakley/Norwood area
Ideal Qualifications for FASTSIGNS Inside Sales:
2-3 years of inside sales, consultative sales, account management, retail sales or counter sales experience preferred
High school diploma or equivalent, associate's or bachelors preferred
Outgoing, responsive, eager to learn, ability to build relationships
Great listening and organization skills
Ability to view a computer screen for long periods (4 hours or more)
Ability to work with deadlines to output high volume, high-quality work
Graphic design experience and/or familiarity with Adobe Creative Suite/Illustrator a plus, but not required
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Compensation range includes base pay and bonus. Apply today!
Flexible work from home options available.
Compensation: $20.00 - $24.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCo-Manufacturing & Supplier Quality Manager (Remote)
Centerville, OH jobs
We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of T. Marzetti, and we reserve the right to contact those candidates without any obligation to pay a fee.
* This job can be performed remote with travel
Overview
Reporting to the Senior Director for Food Safety & Quality, Grain & Dough, the Co-Manufacturing & Supplier Quality Manager is responsible for the strategic and tactical development and management of Food Safety & Quality programs at our external partners including Co-Manufacturers, Co-Packers and Suppliers.
Responsibilities
* Develops and implements programs and standards for the identification, qualification, and on-going assessment of 3rdparty suppliers of ingredients, packaging materials, WIP, and finished goods
* Collaborates with Food Safety & Sr Ingredient Development and Supply RD Manager to perform annual risk assessment to determine supplier audit list for each fiscal year
* Assigns supplier audit schedule to internal & contracted supplier auditors
* Reviews supplier audit reports and manages corrective action follow-up from contracted supplier auditors
* Collaborates with Marzetti Co-Manufacturing and Procurement teams during the identification and vetting of suitable manufacturing partners
* Sets standards and maintains key Food Safety and Quality performance metrics for Co-Manufacturers to identify continuous improvement opportunities and to mitigate risk
* Supports product start-ups, reformulations and the identification of unique technologies as warranted
* Assists complaint investigations, risk assessments and drives corrective actions to deliver customer and consumer satisfaction
* Plays a role in the evaluation and pre-planning for new Mergers and Acquisitions (Scouting and due diligence)
* Interacts with and influences the cross-functional team to and through the commercialization process
* Develops & maintains Quality Audit Plans (QAPs) for new & existing Co-Manufacturing sites
* Performs monthly product reviews for each Co-Manufacturing site and document results on monthly scorecard
Key contacts with: Food Safety, Quality Assurance, Supply Chain/Operations, Procurement, R&D, Regulatory, Commercialization, Business leaders, Co-Manufacturers and Suppliers
Supervisory Responsibility: Manages the supplier audit program for internal and contracted supplier auditors.
Qualifications
* BS degree in Food Science, Food Engineering, Microbiology, Chemistry, or other similar science related field.
* Minimum 10 years of experience in food manufacturing and quality management
* Broad knowledge of food manufacturing with experience in quality, food safety, product development, or operations
* Comprehensive knowledge of food safety regulations and requirements (FSMA, HACCP, GMP)
* Experienced in GMP, HACCP, and Quality Systems auditing (certification for a GFSI accepted scheme by an accredited agency preferred)
* Certified Preventive Controls for Human Food (PCQI) within 12 months
* Strong written and verbal communication skills
* Ability to influence without authority
* BS degree in Food Science, Food Engineering, Microbiology, Chemistry, or other similar science related field.
* Minimum 10 years of experience in food manufacturing and quality management
* Broad knowledge of food manufacturing with experience in quality, food safety, product development, or operations
* Comprehensive knowledge of food safety regulations and requirements (FSMA, HACCP, GMP)
* Experienced in GMP, HACCP, and Quality Systems auditing (certification for a GFSI accepted scheme by an accredited agency preferred)
* Certified Preventive Controls for Human Food (PCQI) within 12 months
* Strong written and verbal communication skills
* Ability to influence without authority
* Develops and implements programs and standards for the identification, qualification, and on-going assessment of 3rdparty suppliers of ingredients, packaging materials, WIP, and finished goods
* Collaborates with Food Safety & Sr Ingredient Development and Supply RD Manager to perform annual risk assessment to determine supplier audit list for each fiscal year
* Assigns supplier audit schedule to internal & contracted supplier auditors
* Reviews supplier audit reports and manages corrective action follow-up from contracted supplier auditors
* Collaborates with Marzetti Co-Manufacturing and Procurement teams during the identification and vetting of suitable manufacturing partners
* Sets standards and maintains key Food Safety and Quality performance metrics for Co-Manufacturers to identify continuous improvement opportunities and to mitigate risk
* Supports product start-ups, reformulations and the identification of unique technologies as warranted
* Assists complaint investigations, risk assessments and drives corrective actions to deliver customer and consumer satisfaction
* Plays a role in the evaluation and pre-planning for new Mergers and Acquisitions (Scouting and due diligence)
* Interacts with and influences the cross-functional team to and through the commercialization process
* Develops & maintains Quality Audit Plans (QAPs) for new & existing Co-Manufacturing sites
* Performs monthly product reviews for each Co-Manufacturing site and document results on monthly scorecard
Key contacts with: Food Safety, Quality Assurance, Supply Chain/Operations, Procurement, R&D, Regulatory, Commercialization, Business leaders, Co-Manufacturers and Suppliers
Supervisory Responsibility: Manages the supplier audit program for internal and contracted supplier auditors.
Sr. Application Technologist (Food Chef)
Indiana jobs
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Sr. Application Technologist (Food Chef) - Your future position?
As the Sr. Application Technologist (Food Chef), you will conduct flavour application and provide technical expertise to drive project, brief management with excellence and establish successful collaborations with customers & technologist, according to business goals and EH&S policies. You will report to the Technical Head and will be based in Mumbai, India.
Sounds interesting? In this exciting role you also will be responsible in:
* Execute daily brief-related tasks, including savoury application development (RTE, RTC, sauces, snacks), product evaluation, shortlisting, and selection of technical solutions.
* Inspire customers with creative culinary concepts and convert them into desired formats (noodles, snacks, HORECA menus, sauces, etc.).
* Lead evaluation of technical solutions for briefs, research, and portfolio projects.
* Select optimal technical solutions per customer, regulatory, and cost requirements, guiding teams to deliver winning outcomes.
* Engage closely with customers and seasoning creators to inspire and advise on technical excellence.
* Serve as technical expert and advisor to marketing, sales, flavour creation, and customers.
* Coach, train, and motivate seasoning creators and technologists.
* Maintain flavour performance data through systematic evaluation and profile capture.
* Maintain a safe, clean, and organized lab environment, ensuring full compliance with EH&S policies and accountability across all team members.
You?
Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.
Your professional profile includes:
* Academic qualification as a Culinary Graduate from a leading Institute of Hotel Management (IHM), Bachelor's Degree in Hospitality or equivalent.
* Professional chef background with 10 years of experience in the food industry (RTC, RTE, spice blends, HORECA, etc.).
* Minimum 6-8 years of proven experience working on the savory food category portfolio.
* Demonstrated expertise in scale-up, industrial processing, production, and bench-to-batch application development.
* Comprehensive understanding and hands-on experience in RTE, RTC, and industrial kitchen operations.
* Strong knowledge of food applications and additives such as texturizers, tenderizers, and modified starches, including their functionality and application in food manufacturing environments.
* Proven ability to contribute effectively to customer projects across Meat Analogue, QSR/HORECA, and Retail Savoury product segments, including direct participation in customer visits.
* Adept at technical problem-solving within specialized application areas and translating market trends into innovative, customer-focused product concepts.
* Skilled in supervising and guiding laboratory technicians and technologists, ensuring adherence to Good Manufacturing Practices (GMP) and safety standards in the Creation and Application Laboratory.
* Excellent people management and project leadership capabilities.
* Strong communication skills in a B2B environment with customers and clients.
Our Benefits
* Attractive package with benefits
* Excellent opportunities for progressive learning and development
* A creative team environment that will inspire you
* Comprehensive healthcare and retirement plan
#LI-Onsite
#LI-Y
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Remote working: On-site
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Filtration Product Specialist - Forberg Smith
Indianapolis, IN jobs
Filtration Product Specialist - Forberg Smith About Kendall Group Forberg Smith, a division of The Kendall Group, seeks a talented, creative, self-motivated individual for our Filtration Product Specialist position for Forberg Smith, a division of The Kendall Group. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career. Why The Kendall Group? Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success. Role Summary: Reporting to the Filtration Sales Manager, the Filtration Product Specialist is a key member of the Forberg Smith Sales Team. The Filtration Product Specialist is responsible for customer sales and sales satisfaction through direct contact, phone, or other electronic communications. The individual will call on manufacturers who are challenged with compressed air and filtration puzzles and bring them solutions to help them run their operations efficiently. Sales functions include territory management, customer interactions, prospecting for new customers, contract/pricing negotiations, product demonstration, inventory management, uncovering needs and closing sales. The Filtration Product Specialist will be placed in an established account base and will be encouraged to achieve sales and margin objectives. Exciting work you will do: The essential duties and responsibilities of the Filtration Product Specialist will consist of, but are not limited to, the following:
Ability to manage a territory with a growth outlook and forecast analysis
Act as a primary contact for assigned accounts
Build and grow our sales utilizing software platforms
Maintain product knowledge of supplier partners, application expertise, and pricing structures
Lead presentations, negotiate effectively, prepare business proposals, conduct product demonstrations, and produce sales planning materials
Conduct regular and consistent customer visits and offsite work activities
Manage territory and customer base with small business owner mindset
Perform other duties as assigned
Competencies you possess:
Service Excellence
Results, Action Oriented
Accountability and Responsibility
Teamwork and Collaboration
Priority Setting
Planning and Organizing
Negotiating
Presentation Skills
Time Management
What you'll need:
Work Experience: 5 years' of technical selling experience
Education: Bachelor's degree, technical degree, or equivalent experience
Analytics/Computer Skills: Knowledge of Microsoft Office; ability to learn business/distribution software package
Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
Communication Skills: Ability to communicate well with all levels of the organization; excellent presentation skills and ability to boil down large datasets into actionable information; strong interpersonal and customer service skills
Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Frequent sitting, driving, and getting in and out of a vehicle
Ability to see/sit/stand/walk/talk and hear
Ability to lift/move/carry up to 50lbs
Ability to be on your feet for 8 hours a day
Ability to climb stairs and step ladders, bend, stoop, crouch, and kneel
Physical Environment: Normal office environment; warehouse, fabrication environment and exposure to moving equipment
Travel Requirements: Must be able to travel up to 30% of the time
Driver's License: Possess and maintain a valid driver's license
Qualifications we prefer but don't require:
Analytics/Computer Skills: 2 years of experience utilizing CRM software
Work Experience: Background in sales training and experience with filtration products (Compressed air filtrations, nitrogen generators, compressed air dryers, process fluid filtration).
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
VP, Supply Chain
Heath, OH jobs
Job Description
Bobbie is creating a parenting culture of confidence, not comparison. And it starts with how we choose to feed our babies. We crafted our European style infant formula with purposefully sourced, organic ingredients to give parents a product they are proud to feed their babies, direct to their doorstep. Bobbie is proud to be the only US formula that is designed to meet both FDA and EU standards.
Although 83% of parents turn to formula in the first year of their baby's life, this is the silent majority that is often shamed for not being able to exclusively breastfeed. Co-founded by two moms and created by a team of mom scientists, nutritionists, pediatricians, and lactation consultants, the Bobbie team knows first hand that there is no one size fits all for feeding. With Bobbie, we hope you can Bottle Boldly.
The Role
As the VP, Supply Chain, you will have a seat at the table to lead the strategy and the team responsible for expanding our scaling supply chain operations at Bobbie. Reporting to the COO, you will oversee and be accountable for our end-to-end supply chain, including logistics, fulfillment, planning, procurement, co-packing relationships and contracts. You will manage the team in place executing in these functions, and will expand the team to include required expertise to ensure Bobbie hits our target business milestones.
You will establish performance metrics for the organization and report out regularly on progress against our targets.
Bobbie has been nationally recognized for our culture, leadership, and workplace practices, including recognition as 2025 TIME 100 Most Influential Company and by Fast Company for the Innovators Award in the Manufacturing category. This leader will also be responsible for building and scaling a mission-driven, world-class team.
What you will do:
Lead Bobbie's Supply Chain:
Oversee and guide the day to day operations of our supply chain
Deliver against our strategy to scale our supply chain to support and anticipate Bobbie's growth - from people to capacity to systems
Manage a strong team of leaders and provide oversight to Planning, Procurement, Logistics & Fulfillment and Manufacturing
Partner closely with the Regulatory, Quality, Product Development and Safety teams to ensure compliance, quality and food safety in our end-to-end product lifecycle
Define, own and monitor relevant KPIs, and report out on performance to leadership and the wider organization
Support commercialization of new products and renovations to ensure our products flow through our supply chain effectively
Own COGS and Logistics expense including a corresponding multi-year reduction strategy agains those
Review monthly COGS performance with the Executive Team
Build both the Annual Operating Plan (AOP) and 5 year Strategic Plan for COGS and logistics expenses
Work closely with Finance to re-forecast the Latest Estimate (LE) as required
People Leadership & Organizational Development:
Build, mentor, and develop a high-performing supply chain leadership team, ensuring strong decision-making, ownership, and accountability at all levels.
Drive a culture of operational excellence, fostering leadership development programs to nurture the next generation of leaders.
Champion workforce engagement initiatives to attract and retain top talent while maintaining a strong, values-driven company culture.
Strong Partnership with Regulatory, Safety, Quality and Manufacturing
Partner with Quality, Manufacturing, Regulatory, and Safety teams to ensure strict compliance with FDA, OSHA, cGMP, and other industry standards.
Proactively manage risk by implementing and maintaining best-in-class food safety and quality control programs.
What we would like you to have:
At least 10 years direct experience in leading operations, supply chain or similar function with people management experience
Understanding of warehousing and transportation, both using internal operations and 3PL partners
Experience working in infant formula, food, beverage, and/or similar regulated products required
Direct experience managing products both in Retail and ECommerce
Expertise in ERP, Planning tools, productivity/BI reporting tools and collaboration tools
Analytical thinking and ability to translate data and analytics into a narrative
Critical thinking chops and a problem solver attitude with high levels of integrity
Strong communication skills
You're inspired by our core values:
Be Radical - We are change makers, rule breakers and stigma shakers. We are unapologetically bold and use our megaphone for good.
Nurture the Tension - Parenthood is full of healthy
tension
, and so is building a company. We embrace the unknowns, practice humility and are a culture of learners.
Deliver Ounce by Ounce - Our customers have entrusted us to feed their babies. We lose sleep over the details, so they don't have to.
Don't Assume - We embrace our unique perspectives, withhold judgment, and find beauty in the paths that brought us all to Bobbie. Our strength is celebrating each other and our collective voice.
Benefits
Competitive stock options
401k with employer match
Employee medical, dental, and vision insurance 100% covered by Bobbie, with options to add dependents through a subsidized pre-tax deduction
US-based remote work model
Flexible Time Off Policy (including Summer Fridays; half days on Fridays Memorial Day through Labor Day)
16 paid company holidays, plus an end of year holiday shut down
16 weeks of paid parental leave with the option to take an additional 8 months unpaid
One year subscription to Bobbie or Baby's Only
$75 monthly internet stipend
Co-working space reimbursement
At Bobbie, we are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.
Bobbie is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status or genetic information, in compliance with applicable federal, state and local law.
Bobbie Personnel Privacy Policy and Notice at Collection
Manager, Customer Experience
Indianapolis, IN jobs
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit ******************* to learn more and join us in building great experiences together!
Job Description
The Manager, Customer Experience, is responsible for maximizing the value of the SaaS platform across the organization. This role serves as the bridge between business stakeholders and technical teams, ensuring that SaaS solutions align with strategic goals and deliver measurable business outcomes. This is a people management role, responsible for leading and developing a team of Business Analyst.
YOUR ROLE:
Product Vision & Strategy
Define and communicate a clear product vision aligned with business objectives.
Develop and maintain a product roadmap that reflects priorities and timelines for delivery.
Serve as the voice of the customer and business stakeholders in all product decisions.
Backlog Management
Own and manage the product backlog, ensuring it is visible, transparent, and prioritized.
Write and refine user stories with clear acceptance criteria.
Collaborate with cross-functional teams to ensure stories are well understood and ready for development.
Stakeholder Engagement
Act as the primary liaison between business units, end users, and the development team.
Facilitate discovery sessions and workshops to gather requirements and feedback.
Align with Experience Designers, SMEs, and analytics teams to ensure cohesive delivery.
Delivery Oversight
Guide Agile feature teams (PODs) through sprint planning, reviews, and retrospectives.
Conduct UAT and ensure successful handoff to support teams.
Monitor progress and resolve issues that may impede delivery.
Team Leadership
Manage and mentor a team of Business Analysts, fostering growth and accountability.
Conduct regular performance reviews and support career development.
Promote collaboration, innovation, and ownership within the team.
Continuous Improvement
Analyze platform usage and performance to identify opportunities for enhancement.
Lead initiatives to improve user experience, data quality, and process efficiency.
Stay current with product releases and recommend relevant features for adoption.
Qualifications
3+ years of experience in SaaS Product Ownership, administration, or business analysis.
Willingness to own Salesforce Service Cloud/Field Service and support Sales Cloud, Marketing Cloud, and Experience Cloud capabilities.
Proven experience working in Agile/Scrum environments.
Experience managing direct reports or leading cross-functional teams.
SaaS Administrator or Manager, Business Analyst certification preferred.
Excellent communication, facilitation, and stakeholder management skills.
Preferred Experience
Background in manufacturing, distribution, or customer experience operations.
Familiarity with tools like ADO, Jira, or similar backlog management systems.
Experience with SaaS integrations and third-party applications.
Cultural Norms & Work Expectations
Willingness to travel an average of 25% for stakeholder engagement, workshops, and team collaboration.
Core working hours are 8:00 AM to 5:00 PM Eastern Time.
Remote work is supported and encouraged, with a strong emphasis on building relationships through video meetings and active virtual collaboration.
Expected to champion continuous improvement, proactively identifying opportunities to enhance processes, tools, and team dynamics.
Additional Information
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC's policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLC's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at [email protected].
Software Test Engineer
Indianapolis, IN jobs
Software Test Engineer BH Job ID: BH-3316-1 SF Job Req ID: Software Test Engineer Job Title: Software Test Engineer, Power Tools & Lifting About Us: Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing , infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Overview:
The Software Test Engineer plays a pivotal role in ensuring the quality and reliability of Precision Fastening Tools and Controllers by conducting comprehensive system testing on both legacy and new products. This position is integral to upholding our commitment to excellence and enhancing customer satisfaction across our product lines.
In this capacity, the Software Test Engineer will focus on rigorous testing of both existing and newly developed products to verify their performance, functionality, and adherence to specifications. The engineer will also reproduce and characterize customer-reported issues, collaborating closely with the life cycle engineering and field teams.
Support Ingersoll Rand's mission to "Make Life Better" by contributing to the continuous improvement of our engineering processes and product offerings. The Software Test Engineer will play a key role in driving our growth strategy through engineering excellence and delivering on our promise of reliability and superior customer experiences.
Responsibilities:
* Test Design and Execution: Develop and execute test cases for legacy and new products to ensure they meet specifications and quality standards. Update test plans and implement automation to improve testing efficiency.
* Issue Reproduction and Analysis: Reproduce & characterize customer issues, facilitate root-cause analysis, and create test cases to verify fixes. Collaborate with development to ensure timely and effective resolutions.
* Customer and Service Team Collaboration: Work with the service team to understand and resolve customer issues, providing technical support as needed. Analyze customer feedback to identify and address recurring problems. Travel to customer sites to understand their usecases and environments, to install software and to characterize problems faced by the customer.
* Documentation and Communication: Prepare and maintain test documentation, including plans, cases, and bug reports. Communicate test results and updates clearly to stakeholders.
* Quality Assurance and Improvement: Contribute to enhancing testing processes and methodologies.
* Stay updated on industry trends to apply best practices and innovative techniques.
* Cross-Functional Collaboration: Work with product manager s and engineers to understand product requirements and provide feedback. Support and mentor junior team members as needed.
Requirements:
* Bachelor's Degree in Computer Science or equivalent
* 5+ years in hands-on system testing of products connected over TCP/IP networks
* 5+ years of experience working with external customers
Core Competencies:
* Strong analytical and problem-solving skills with experience in problem characterization and in facilitating root-cause analysis
* Ability to create clear test documentation and effectively communicate results
* Proven collaboration in cross-functional teams and agile environments
Preferred:
* Solid understanding of SDLC and STLC
* Knowledge of Zigbee or 802.15.4 communication testing
* Ability to apply knowledge of electrical, mechanical and software engineering while testing a product
* Knowledge of Fieldbus or MES tool protocols
* Experience in testing companion mobile applications for devices with BLE or Wi-Fi
* Experience with automated testing techniques
* Experience in installing, upgrading and running software on Windows and Linux
* Expertise in black-box testing of software functionality and serial, BLE and Wi-Fi communication in products
* Expertise in testing remote (web browser) and local (on-product) user interfaces
* Expertise in measuring and testing product performance
* Skilled in requirements analysis and test case development
* Comprehensive use of bug tracking tools (like JIRA) for defect management
Travel & Work Arrangements/Requirements:
Remote-Based with some travel to other PTL locations, customer sites and industry events (up to 25%)
The pay range for this role is $100,000-120,000, excluding incentive opportunities. The pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and geographic location. Hired applicant will be eligible to receive (discretionary/nondiscretionary) annual bonuses and incentive compensation.
What we offer:
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit *************
What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Junior Sensory Analyst
Indiana jobs
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Junior Sensory Analyst - Fragrance- Your next position?
The Sensory Science team is a multi-disciplinary team within the Fragrance S&T function, providing expertise and project support to business platforms. An opportunity has arisen for a Junior Sensory Analyst to join our team with a focus on coordination of the trained assessor panel and execution of sensory tests.
The candidate will apply technical Sensory analysis skills under limited supervision within a defined scope, to carry out high quality practical work and technical sensory activities that support the business development teams and S&T units, according to project requirements and functional strategy.
Sounds interesting? In this exciting role you will:
Manage, and maintain the external sensory panel and its related activities under the guidance of the supervisor.
Motivate, train, and calibrate both new and existing trained panelists to ensure consistency and high data quality.
Conduct sensory evaluation and sensory activities routinely, including sample preparation, coding, test environment setup, test execution and data collection.
Document results and discuss the findings with the supervisor.
Address routine sensory testing by applying established sensory protocols, statistical methods and SOPs.
Safely operate and maintain Sensory lab equipment and facilities such as booths, sample preparation equipment and Sensory software
Maintain up-to-date sensory lab documentation, ensuring compliance with internal standards and procedures.
Maintain Sensory labs and panel testing areas in a safe, clean and well-organized manner, fully aligned with EHS guidelines.
Report unsafe environment and behavior.
Your professional profile includes:
Bachelor's or Master's degree in scientific discipline.
1-2 years of industry experience in scientific field.
Laboratory experience
Experience of working in international environment.
Skills and Competencies:
Good knowledge and technical skills in sensory analysis discipline.
Very good knowledge of lab equipment, materials and supplies needed to conduct sensory experiments.
Ability to interpret Sensory Analysis results.
Good knowledge and understanding of Sensory lab SOPs.
Basic knowledge of Fragrance and /or FMCG science and technology
Good verbal and written communication.
Computer literacy
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Remote working: On-site
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Senior Key Account Manager
Indiana jobs
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Category: Personal Wash, Surface Care, Toilet Care
As a Global lead for the Personal Wash, Surface, Toilet Care categories and reporting into the Global Account Head your aim is to deliver sales and profit growth through direct customer relationship building and managing the internal resources and fragrance development projects in line with the company strategy. If you are passionate about delivering on the customer sales target and delivering new wins in all key categories, then this role will allow you to make an impact!
In this exciting role, you will:
* Lead key categories of Personal Wash (Globally - Bar Soaps, Shower gels, Liquid Hand washes) and Surface & Toilet Care (Global) with strategic planning and execution to drive business growth in line with ambition.
* Grow category business by managing top and bottom lines in line with business ambitions.
* Deliver on key KPI's - Business growth, Business Retention, Win Rates, Innovation and Trends.
* Global Project Management with cross functional team leadership and in close coordination with global category development lead directing and managing the global projects.
* Supporting & guiding the regional teams to deliver on regional projects (Defence /Attack).
* Innovation development in close coordination with the Global Commercial lead and the technology and development stakeholders.
* Cultivate and manage customer relationships across Fragrance Management, R&D, Marketing functions (across regions and time zones) to identify/create new opportunities and to ensure a significant win rate in targeted attack/defence briefs.
* Internal stakeholder management - creative teams, technology teams, innovation teams, regional teams, to coordinate and manage internal resources in support of customer needs and priorities, ensuring the most efficient management of resources to deliver best-in class output.
* Negotiate pricing agreements within guidelines.
* Manage supply chain, credit management, pricing,budget etc.
* Manage and resolve customer complaints and ensure prompt resolution.
* Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines.
*
Your professional profile includes:
* Graduate or higher degree
* Strong experience in the industry and at least 7 - 10 years commercial experience
* Competent olfactive knowledge and perfumery language
* Fluency in written and spoken English.
* Project Management skills
* Strong Interpersonal skills and experience in managing activities remotely.
* Business and commercial insight
* Strategic and marketing thinking
* Excellent negotiation and communication skills
* An understanding of customer strategy, initiatives, priorities, and launch processes.
* An understanding of annual budgetary parameters and profitability principles
* Use of KPIs to monitor performance and modify strategy and tactics.
* Knowledge of industry and customer regulatory requirements, including technical criteria and/or specifications
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Remote working: On-site
At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.