Area Chief of Staff
Banfield Pet Hospital job in Philadelphia, PA
The pay range for this role (full-time) is $140,000 - $210,000 annually. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location and schedule.
SUMMARY OF JOB PURPOSE AND FUNCTION
The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.) The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.
ESSENTIAL RESPONSIBILITIES
+ Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors.
+ Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful.
+ Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers.
+ Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals.
+ Provide veterinary services. The amount of time spent in clinical role, seeing patients, will depend on various factors. These include the numbers of hospitals, number of direct reports, the productivity and performance of each hospital. All ACOS should expect to spend a percentage of their time in role, and this will be aligned upon a case-by-case basis in partnership with the DVQ. This role is 100% hospital based and considered a working manager role.
+ Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Ensure experiential learning to develop clinical, surgical, and dental skills based on individual veterinarian needs.
+ Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent. Act as a brand ambassador in the local veterinary community. Deliver an excellent hospital experience to student externs, student job program participants, and veterinary candidates during hospital observations.
+ Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine, a focus on preventive care, providing a great client experience, and partnership with the hospital team.
+ Deliver veterinary operations KPI's of assigned hospitals through their leadership of the hospital and their partnership with the practice managers. Partner with practice manager to develop, execute, and revise plans which achieve targeted KPI's through hospital performance. Accountable to hospital OGSM performance as quality medicine delivers operational outcomes.
+ Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod.
+ Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments, medical record reviews, audits, and patient safety event reviews. Hospital operations must meet all local, state and federal regulatory requirements including but not limited to compliance with controlled substance management and radiation safety. Create and execute timely plans to resolve identified gaps.
+ Champion preventive care culture by communicating, demonstrating, and validating behaviors which drive optimum wellness plan growth and retention.
+ Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Responsible for the appropriate and timely resolution of client complaints related to medical standard of care.
+ Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals.
+ Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring that the client and their pet have an exceptional experience.
+ Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
+ Other job duties as assigned.
THE FIVE PRINCIPLES
+ Quality - The consumer is our boss, quality is our work, and value for money is our goal.
+ Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
+ Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
+ Efficiency - We use resources to the full, waste nothing and do only what we can do best.
+ Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
+ Plans and Aligns
+ Drives Vision and Purpose
+ Develops Talent
+ Manages Conflict
+ Financial Acumen
+ Managers Complexity
Functional
+ Attracts Top Talent
+ Communicates Effectively
+ Drives Results
+ Ensures Accountability
+ Functional/Technical Skills
CAPABILITIES AND EXPERIENCE (CAN DO)
+ Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
+ Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
+ Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
+ Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
+ Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
+ Ability to work at a computer for long periods of time.
+ Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.
+ Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
+ Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate necessary equipment.
+ The noise level in the work environment is moderately high.
+ Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
+ Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
+ Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment.
EXPERIENCE, EDUCATION AND/OR TRAINING
+ Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required.
+ Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals.
+ 3 years of experience in small animal medicine and surgery practice.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:
+ Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
+ Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
+ Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
+ Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
+ Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
+ Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
+ Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
+ Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
+ Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
+ Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
+ Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
+ Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
+ Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
+ Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
+ Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
+ Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
+ Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
+ Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
+ Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
+ Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
Veterinarian
Banfield Pet Hospital job in Philadelphia, PA
Locum Veterinarian The pay range for this role is $120 - $170/hour. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location.
Summary of Job Purpose and Function
The primary purpose and function of the Locum Veterinarian is to provide preventative care, diagnosis and treatment of diseases and injuries of Pets.
Essential Responsibilities
+ Ensure the Safety of Pets, clients and associates by utilizing safe restraining techniques, following standard protocols and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
+ Obtain relevant information and history from clients, and maintain proper and complete medical records.
+ Educate clients about preventative care, Pet health needs, any diagnosis or treatment, hospital services and other related information.
+ Provide professional, efficient and exceptional service including prescribing and administering preventative care for the wellness needs of Pets and diagnosing and treating diseases and injuries of Pets.
+ Effectively communication diagnosis and treatment plan to veterinary medical team and client.
+ Ensure local, state and federal laws are followed, including proper maintenance of the controlled substance inventory log.
+ Understand and follow state guidelines regarding duties of veterinary assistants and licensed veterinary technicians.
+ Other job duties as assigned.
Hiring Qualifications
Capabilities and Experience (can do)
+ Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
+ Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Unusually decisive in handling difficult problems. Translates problems into practical solutions.
+ Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
+ Compassionate commitment to Pet care - Ensures hospital teams confidently present Pet treatment recommendations and associated fees as an advocate for the Pet, gaining the client's agreement to proceed with the treatment most appropriate to the Pet's current condition and long-term health. Act as an advocate for the Pet.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
+ Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
+ Management ability - Effectively enforces policies. Achieves high productive output while maintaining high morale. Encourages efforts toward common goals. Understands and utilizes a coaching/counseling philosophy for performance management.
Attitudes (will do)
+ Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
+ Integrity - Firmly adheres to the values and ethics of Banfield, Pet Hospital. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
Special Working Conditions
+ Ability to be confident around Pets (i.e., dogs, cats, birds, reptiles, etc.)
+ Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
+ Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
+ The noise level in the work environment is moderately high.
+ Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate equipment.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Associate is routinely exposed to a variety of Pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
+ Minimal travel required, possibly for vendor visits and associate education.
Experience, Education and/or Training
+ Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
+ License in good standing with the applicable state veterinary board.
+ License with the Drug Enforcement Agency required.
+ Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits to our Locum Veterinarians:
+ Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
+ Continuing Education Resources: Access to VetFolio for online CE courses, webinars, and conference proceedings from NAVC and AAHA, as well as access to the MVH Medical Library which provides access to 2000+ university-equivalent journals, 600+ textbooks, and biomedical databases.
+ Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
+ Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
In addition, our benefit offerings for full or part-time Veterinarians include:
+ Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
+ Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
+ Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
+ Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
+ Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
+ Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
+ Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
+ Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
+ Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
+ Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
+ Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
+ Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
+ Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
+ Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
+ Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
+ Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
+ Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
#LI-PC1
Customer Service Representative
Cherry Hill, NJ job
**Seeking a Veterinary Receptionist!** Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? **V** **CA Garden State Animal Hospital** is seeking an **Experienced Client Service Representative** to join our team full time! We are proud to have been serving Pets in Southern New Jersey and the Philadelphia Area since 1965. We take our mission statement - "your pet's health is our top priority and excellent service is our goal" - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional _service extraordinaire_ to join us in delivering our mission to our clients and their pets.
**Location:** 628 Haddonfield Rd, Cherry Hill Township, NJ 08002
**Compensation:** The pay range for this position is $17-$20/hr
**Among the reasons to consider joining VCA Garden State**
We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!
+ Leadership opportunities
+ Access to the people and financial resources of a large veterinary community
+ WOOF University, offering abundant of training in a variety of topics
+ Generous employee pet care discounts
+ Opportunities to give back through strong Shelter partnerships and VCA Charities
**VCA adds value to your compensation package with the following:**
+ **Competitive wage**
+ Medical, Dental & Vision insurance
+ Opportunity to teach and mentor
+ 401(k)
+ Free wellness subscriptions (Head Space)
+ Life and Long Term Disability insurance
+ Paid Parental leave
**Why We Need You**
As the face of VCA Garden State , the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The Client Service Representative is the pivot around which the hospital operates and is responsible for:
+ Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
+ Scheduling and confirming appointments.
+ Placing outbound calls for follow-ups and reaching out to prospective clients.
+ Presenting and explaining fees, including processing payments.
+ Recommending, selecting, and obtaining products and services, including prescriptions.
+ Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
+ Managing medical records, charts, reports and correspondence.
+ Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Lead Case Manager
Philadelphia, PA job
Lead Case Manager (Job Number: 550227) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Provides leadership for the case management team and assists with the daily operational oversight of the Case Management and Utilization Management activities in a Kindred hospital. Coordinates and facilitates the care of the patient population through effective collaboration and communication with the Interdisciplinary Care Transitions (ICT) members. Serves as a subject matter expert, mentor and preceptor to staff, performing staff education related to resource utilization, discharge planning and psychosocial aspects of healthcare delivery. Follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with external review agencies. Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs. Enhances the quality of patient management and satisfaction to promote continuity of care and cost effectiveness through the integration of functions of case management, utilization review and management and discharge planning. Partners with external customers, referral sources and payors to ensure the facilitation and coordination of the discharge planning process and serves as the patient and family advocate. Accountable for the facility's denial management program.
Essential Functions
Care Coordination
Serves as a subject matter expert in the daily coordination of patient care to facilitate development, monitoring, and refinement of treatment plan.
Works with the Director of Case Management to ensure areas of responsibility are operating in compliance with CMS, State and JCAHO regulations and standards and with Kindred policies, including documentation and record requirements. Actively participates in surveys and audits.
Coordinates clinical and/or psychosocial activities with the Interdisciplinary Team and Physicians.
Monitors all areas of patients' stay for effective care coordination and efficient care facilitation.
Remains current from a knowledge base perspective regarding reimbursement modalities, community resources, case management, psychosocial and legal issues that affect patients and providers of care.
Appropriately refers high risk patients who would benefit from additional support.
Serves as a patient advocate. Enhances a collaborative relationship to maximize the patient's and family's ability to make informed decisions.
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served.
Participates in interdisciplinary patient care rounds and/or conferences to review treatment goals, optimize resource utilization, provide family education and identified post hospital needs. Collaborates with clinical staff in the development and execution of the plan of care, and achievement of goals.
Coordinates with interdisciplinary care team, physicians, patients, families, post-acute providers, payors, and others in the planning of the patients' care throughout the care continuum.
Discharge Planning
Conducts comprehensive, ongoing assessment of patients to provide timely and safe discharge planning.
Provide comprehensive discharge planning for each patient. Utilizes critical thinking to develop and execute effective discharge planning.
Coordinate and communicates with patient/family efficiently and effectively.
Utilization Management
Conducts medical necessity review for appropriate utilization of services from admission through discharge.
Promotes effective and efficient utilization of clinical resources.
Conducts timely and accurate clinical reviews, care collaboration and coordination of continued stay authorization with payor.
Other
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Serves on Hospital and Division committees when requested.
Knowledge/Skills/Abilities/Expectations
Knowledge of government and non-government payor practices, regulations, standards and reimbursement.
Knowledge of Medicare benefits and insurance processes and contracts.
Knowledge of accreditation standards and compliance requirements.
Knowledgeable and adaptable to various learning styles.
Ability to demonstrate critical thinking, appropriate prioritization and time management skills.
Must read, write and speak fluent English.
Basic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet software.
Excellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation/collaboration from hospital leadership, as well as physicians, payors and other external customers.
Demonstrates good interpersonal skills when working or interacting with patients, their families and other staff members.
Must have regular attendance.
Approximate percent of time required to travel, 0%.
Performs other related duties as assigned.
Qualifications Education
Graduate of an accredited program required; BSN preferred
Master of Social Work with licensure as required by state regulations
Bachelor of Social Work with licensure as required by state regulations.
Licenses/Certification
Healthcare professional licensure required as Registered Nurse, or Licensed Clinical Social Worker (LCSW) or Licensed Social Worker (LSW) if required by state regulations.
Certification in Case Management preferred.
Experience
Two years of experience in a healthcare setting preferred, preferably, acute or LTACH.
Prefer prior experience in Case Management, Utilization Review, or Discharge planning.
Job: Case Mgmt/MDSPrimary Location: PA-Havertown-Kindred Hosp - Philadelphia -HavertownOrganization: 4510 - Kindred Hosp - Philadelphia -HavertownShift: Day
Auto-ApplyClinical Documentation Specialist, Clinician
Trenton, NJ job
We are so glad you are interested in joining Sutter Health! Organization: SHSO-Sutter Health System Office-Valley Conducts concurrent and retrospective reviews of patient medical records to evaluate the accuracy and completeness of clinical documentation, ensuring notes reflect the severity of patient's illness and quality of care. Interacts thoughtfully and effectively with physicians, patient care team, and ancillary departments to gather and clarify medical record documentation. Identifies opportunities for improvement to ensure understanding of documentation requirements, optimize reimbursement for the level of service rendered, and enhance the measurement and reporting of outcomes.
Job Description:
EDUCATION:
* Graduate of an accredited school of nursing OR Foreign trained physician
CERTIFICATION & LICENSURE:
* RN-Registered Nurse of California OR Foreign trained physician
* CCDS or CDIP certification
TYPICAL EXPERIENCE:
* 5 years recent relevant experience.
SKILLS AND KNOWLEDGE:
* Clinical knowledge of diagnoses, severity of illness, risk of mortality, co-morbidities and complications.
* Knowledge of age-specific needs and the elements of disease processes and related procedures.
* Knowledge of current coding classification and reimbursement guidelines and regulations.
* Critical thinking with the ability to analyze and interpret medical record/clinical documentation and formulate appropriate physician queries.
* Ability to define issues, collect data, establish facts and draw valid conclusions.
* Demonstrates a proactive approach in identifying and addressing issues and concerns.
* Collaboration skills to facilitate open sharing of information and cooperation with various stakeholders to problem solve and achieve desired results/outcome.
* Displays a customer service focus in all decisions and actions.
* Ability to communicate through verbal and written means, and to present information to a variety of audiences.
* Ability to create and translate data into reports and presentations for appropriate audience.
* Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness.
* Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
* Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
* Demonstrates initiative in providing feedback/input to improve workflow/processes.
* Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.
* Ability to maintain and work discreetly with confidential information.
* Ability to use essential applications and/or databases associated with the role's duties and responsibilities.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $82.86 to $108.54 / hour. New Jersey, Washington, California Pay Range is $82.85 to $108.54 / hour. Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia Pay Range is $42.95 to $56.26 / hour. Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, Utah Pay Range is $39.05 to $51.15 / hour.
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Charge Audit Analyst
Trenton, NJ job
We are so glad you are interested in joining Sutter Health! Organization: S3-Sutter Shared Services-Valley Responsible for activities which improve the accuracy of facility outpatient clinical documentation coding and charging, including education with the clinical departments and coding staff and root cause correction to support accurate charging and coding in compliance with policies. The analyst assists clinical areas to effectively document services and understand the relationship of documentation and charging for the services provided in accordance with policies and procedures.
Job Description:
EDUCATION:
High School Diploma or General Education Diploma (GED)
CERTIFICATION & LICENSURE:
CPC-Certified Professional Coder
OR COC-Certified Outpatient Coder
OR RHIA- Registered Health Information Administrator
OR RHIT- Registered Health Information Technician
TYPICAL EXPERIENCE:
5 years recent relevant experience
SKILLS AND KNOWLEDGE:
* Knowledge of medical terminology, disease processes, patient health record content and the medical record coding process.
* Basic knowledge of anatomy, physiology and pharmacology.
* Familiarity with billing functions and the components of a charge description master.
* General knowledge of Revenue Cycle applications, including Electronic Health Record systems.
* Ability to work concurrently on a variety of tasks / projects in a fast-paced environment with identified productivity requirements and with individuals having diverse personalities and work styles.
* Ability to comply with Sutter Health policies and procedures.
* Ability to work with and maintain confidential information.
* Understanding of hospital-based outpatient charging and coding
* Knowledge of Medicare APC and OPPS reimbursement structures
* In-depth knowledge of medical and billing terminology, common procedure terminology, diagnosis codes, healthcare common procedure coding system, and revenue codes.
* Knowledge of government and/or commercial payer requirements.
* Knowledge of Federal, State, and Local regulatory publications and how to access.
* Knowledge of Outpatient National Correct Coding Edits.
* Demonstrated ability to review a health record and determine applicable charges/codes for hospital/facility billing for a range of service lines.
* Demonstrated ability to utilize official coding/billing resources including CPT/HCPCS references, OPPS Manual, NCCI Manual, NUBC Manual, etc. to determine applicable charges/codes as documented in the health record.
* Possesses strong project management skills.
* Possesses strong interpersonal skills, with demonstrated success at communicating effectively with all levels of the organization, especially senior leadership and department heads.
* Demonstrates skilled ability and comfort with electronic medical records (EPIC preferred) and hospital billing functions.
* Proficient with Microsoft Office computer applications (Excel, Word, and PowerPoint).
* Effective organizational skills with the ability to prioritize and manage multiple functions and responsibilities simultaneously.
* Effective verbal and written communication skills, good listening skills, and the ability to interpret end users' needs.
* Strong problem solving and investigative skills.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $34.25 to $51.38 / hour. California, New Jersey, and Washington Pay Range is $41.45 to $62.18 / hour. Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, and Virginia Pay Range is $37.31 to $55.97 / hour. Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, and Utah Pay Range is $33.16 to $49.75 / hour.
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Patient Assessment Coordinator
Philadelphia, PA job
Patient Assessment Coordinator (Job Number: 540223) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
Conducts patient assessments in accordance with company standards for appropriate patients for potential admission into the system. Maintains positive relationships with referral sources, sales teams, admission, managed care, clinical and operational teams. Coordinates transmission of clinical and benefits information of patients for possible admission into our ScionHealth Specialty Hospitals. Collects, organizes, evaluates, and communicates pertinent clinical information with effective verbal and written skills. Strong customer service skills and commitment to service excellence. Possesses strong attention to detail and commitment to following all processes set forth. Operates with a sense of urgency to produce quick results. Maintains all patient information in a manner that ensures confidentiality and meets all regulatory requirements.
Essential Functions
Conduct patient assessment in accordance with company standards.
Work closely with patients and their family members to educate them on the benefits of Kindred Hospital.
Assist in conducting tours of the hospital with families and referral sources as needed
Facilitates the timely admission of patients from the referral sources: Identifies medical record information needed from referring facility; Completes the Pre-Admission Clinical Evaluation (PACE) form to assist in evaluating appropriateness of admission; Facilitates and coordinates physician-to-physician communication as necessary; Identifies specific patient needs for equipment, supplies and consult services
Meets with management staff, participates in marketing meetings and serves on various
Internal committees as assigned.
Maintains a state-of-the-art knowledge of areas of responsibility and develops and follows a program of continuing education.
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Maintains all information in a manner that ensures confidentiality and meets all regulatory requirements.
Knowledge/Skills/Abilities/Expectations
Ability to collect, organize, evaluate and communicate pertinent clinical information with effective verbal and written skills.
Strong customer service skills and commitment to service excellence.
Computer skills that include Microsoft Office, Word, Excel and Outlook and PowerPoint.
Excellent presentation and communication skills.
Clinical Background with ability to conduct Patient Assessments.
Ability to work under stress and to respond quickly in crisis situations.
Knowledge of healthcare marketing and plan development.
Ability to work cooperatively as a member of a team.
Approximate percent of time required to travel: Varies by Region
Must read, write and speak fluent English
Must have good and regular attendance
Performs other related duties as assigned
Qualifications Education
Associate or Bachelor's degree
Degree in healthcare related field preferred
Licenses/Certifications
Healthcare professional licensure preferred.
Registered Nurse, Licensed Practical Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Social Worker license
Experience
Two (2) years clinical patient care/treatment experience in healthcare field preferred
Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits
Job: Sales/Marketing/Bus.Dev.Primary Location: PA-Philadelphia-Kindred Hospital-PhiladelphiaOrganization: 4614 - Kindred Hospital-PhiladelphiaShift: Day
Auto-ApplyPet Care Assistant - 001148
Banfield Pet Hospital job in Trenton, NJ
Pet Care Assistant Summary of Job Purpose and Function The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Essential Responsibilities and Tasks Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.
g.
vaccinations, fecal loops, slides, etc.
) for the veterinarian and/or veterinary technician.
Set up fecals, smears, and skin scrapings as allowed by state rules and regulations.
Maintain the flow of the Cycle of Service in accordance to position.
Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets.
Serve as support to the Client Services Coordinator staff on an as-needed basis.
Hold or restrain pets during examination, treatment, or inoculation.
Prepare routine in-house laboratory tests (e.
g.
canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations.
Monitor the comfort of hospitalized patients.
Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician).
Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician.
Clean the surgical suite and instruments.
Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols Other job duties as assigned.
Hiring Qualifications Capabilities and Experience (can do) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary.
Correctly spells commonly used English words and job specific terms.
Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability - Demonstrates a systematic approach in carrying out assignments.
Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.
Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service.
Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.
Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software.
Microsoft Word, Excel, Access, Outlook, etc.
Attitudes (will do) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures.
Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals.
Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervi
Medical Director
Cherry Hill, NJ job
Join us as a Medical Director at VCA Garden State Animal Hospital in Cherry Hill, New Jersey and you'll quickly discover that you're well supported by world-class medicine, technology, facilities and a talented team. You'll be empowered to do your best work with a team you can count on. At VCA, the future of veterinary medicine is in our hands.
As the Medical Director, you will work under the guidance of the field management team and oversee the medical quality and patient care provided by all doctors within the hospital. In this key leadership role, you will also be part of the hospital's management team, contributing to its overall financial success. You will set and drive the hospital's strategic direction to ensure positive outcomes. Approximately 30% of your time will be dedicated to leadership responsibilities, with the remaining 70% focused on clinical duties as a staff veterinarian.
Why join the VCA Garden State Animal Hospital team
Large practice with skilled support staff
Digital radiology and dental radiology, Ultrasound, EMR, Cold or Therapeutic Lasers, Acupuncture, and Cryo
We are a highly collaborative hospital!
Schedule
Full-time or part-time position available
Flexible schedule, rotating Saturdays (only open until 1pm on Saturdays)
Hours of operation: Mon-Thurs - 8:00 am - 7:30 pm, Fri 8:00 am - 3:30 pm, Sat 8:00 am - 2:00pm
Cases
·100% Small animal, opportunity for doctor with exotics experience
Who we are looking for
Someone who demonstrates a strong work ethic, integrity, and a consistent positive attitude
Someone with strong leadership skills, willing to serve as a mentor and role model to the doctors and staff
People obsessed with pets and their care
Dedicated experts who want to provide world-class medicine
Collaborators who enjoy teaching others and working as a team
Curious lifelong learners who want to grow and thrive for a dynamic and fulfilling career
Empathetic partners who develop strong client and Associate relationships built on trust
Total Rewards
As a member of the VCA family, eligible full-time employees will be rewarded with a comprehensive package, including:
Compensation
Salary is negotiable based on experience, skills, knowledge, abilities and other relevant credentials. Salary range listed is based on a 40-hour work week.
The annual salary range for this position is $160K - $180K. This position may also be eligible for other variable pay programs.
This position is eligible for a signing bonus!
Medical Director Stipend offered
Eligibility for MD Bonus
Health & Well-being
Innovative Associate health and well-being department (Headspace app subscriptions, Fidelity financial wellness tool, and access to additional mental health resources)
401k retirement savings plan with company match
Health/dental/vision insurance, infertility benefits, gender affirmation services
Paid parental, vacation and sick leave
Professional Development
Continuing Education Allowance and paid Continuing Education Days
WOOF University - offering abundant CE for Doctors and the care team
Opportunities to participate in a robust Clinical Studies program
Discover Additional Benefits Benefits | VCA (vcacareers.com) (open link in new window)
Qualifications
A Doctor of Veterinary Medicine (DVM) degree, from an accredited university or equivalent
Licensure in good standing to practice in (state), or the ability to obtain
A commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics
About VCA
VCA is a leader in veterinary care and is committed to taking care of the future of veterinary medicine. With a network of 1,000 animal hospitals, we impact pets, people and our communities by delivering world-class medicine with hometown care to over 4.5 million pets annually.
Trusted and empowered, our 35,000 Associates collaborate and unleash their unique power to achieve the best outcomes. With access to endless resources, we continuously learn and share knowledge to build fulfilling careers, push our profession forward and make a lasting impact on our shared future.
VCA is part of the Mars Veterinary Health family of brands, working towards A Better World for Petsâ„¢. Learn more at *********** or find us on social media.
Learn more about the hospital at *******************************
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
VCA is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. Additionally, if you need assistance or accommodation because of a disability, please don't hesitate to ask. The company is pleased to provide such assistance, and no applicant or Associate will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplyClinical Liaison
Philadelphia, PA job
Clinical Liaison (Job Number: 548966) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking.
Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job SummaryConducts patient assessments to identify appropriate patients for potential admission into the system.
Daily follow up with patients and their decision-makers in their account(s) for consistent clinical reassessment.
Responsible for managing the referrals and admissions that are generated through their assigned hospitals and territories Represents ScionHealth and their assigned hospital with professionalism and maintains positive relationships with the accounts within their territory.
Designs and manages the marketing strategies for their assigned accounts.
Identifies and contacts new and potential referral sources to grow their respective territory.
Conducts in-person educational meetings and conversations with referral sources, utilizing educational materials to present our specialty hospitals to referral sources.
Acts as liaison by coordinating transmission of clinical and benefit information between patients, decision-makers, referral sources and the ScionHealth Specialty Hospitals they serve.
Performs 80% or more of work outside the home, with expectation of being on-site at their respective accounts daily.
Essential FunctionsUses prospecting methods to generate leads including initiating personal/business contacts, sourcing expansion opportunities through existing and new accounts and educational presentations Meets the monthly goals for their assigned hospitals Expands the number of referral sources in their assigned territories Maintains current referral sources through relationship development Manages the admissions process as an ambassador for patients who meet the criteria eligibility Operates within budgeted parameters by carefully planning travel and monitoring expenses Conduct assessments in accordance with company standards Manage the referrals and admission process for their referred patients Work closely with patients and their family members to educate them on the benefits of ScionHealth HospitalsConducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards Completes clinical assessments on potential patients completing assessments to meet with standards of the DivisionMeets with patients and families to explain hospital's care and services Establishes strong and successful relationships with referral sources throughout their territory Successfully manages the Referral, Assessment and Admission ProcessAdheres to dress code, appearance is neat and clean and wears appropriate identification while on duty Completes annual health, safety, and education requirements Maintains professional growth and development Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care to the patient population served Reports to work on time as scheduled; adheres to policies regarding notification of absence Attends all mandatory in-services and staff meetings Represents the organization in a positive and professional manner Complies with all organizational policies regarding ethical business practices Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department Maintains current licensure/certification for position, if applicable Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures Knowledge/Skills/Abilities/ExpectationsApproximate percent of time required to travel: DailyMust read, write and speak fluent EnglishMust have good and regular attendance Performs other related duties as assigned Qualifications EducationAssociate's degree required; Bachelor's degree preferred Degree in marketing, communication, healthcare administration, nursing, or other related field strongly preferred Extensive healthcare sales work experience may be considered in lieu of bachelor's degree Licenses/CertificationValid driver's license Clinical license preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT) ExperienceMinimum two (2) years of former healthcare sales experience and/or minimum of two (2) years of clinical healthcare experience strongly preferred Formal sales training preferred Demonstrated understanding of Medicare, Medicaid, and other payers as related to LTACH benefits Demonstrated competence in strategic business planning and design of marketing initiatives Job: Clinical LiaisonPrimary Location: PA-Havertown-Kindred Hosp - Philadelphia -HavertownOrganization: 4510 - Kindred Hosp - Philadelphia -HavertownShift: Day
Auto-ApplyClient Service Coordinator
Banfield Pet Hospital job in Trenton, NJ
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Description - External
ESSENTIAL RESPONSIBILITIES AND TASKS
· Live and exemplify the Five Principles of Mars, Inc. within self and team.
· Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
· Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
· Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
· Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
· Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
· Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
· Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
· Conduct administrative functions as necessary.
· Other job duties as assigned.
THE FIVE PRINCIPLES
· Quality - The consumer is our boss, quality is our work and value for money is our goal.
· Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
· Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
· Efficiency - We use resources to the full, waste nothing and do only what we can do best.
· Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES Leadership - Customer Focus - Peer Relationships - Integrity & Trust
- Action Oriented - Listening
Functional - Preventative care and OWPs - Communication Skills - Client Service Skills - Priority Setting - Time Management
CAPABILITIES AND EXPERIENCE (CAN DO)
· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
· Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
· Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILL DO)
· Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
· Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
· Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
· Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
· Independence - Able and willing to perform tasks and duties without supervision.
· Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
· Ability to work at a computer for long periods of time.
· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
· The noise level in the work environment is moderately high.
· Requires sufficient ambulatory skills in order to perform duties while at hospital.
· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
· Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
· High School Diploma or equivalent preferred.
· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
· One year related experience required with customer service preferred.
· Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
Veterinary Assistant
Banfield Pet Hospital job in Marlton, NJ
SUMMARY OF JOB PURPOSE AND FUNCTION The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.
ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc.
within self and team.
Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity.
Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
Provide professional, efficient and exceptional service at all times.
This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
Mentor other paraprofessionals in the hospital.
Other job duties as assigned.
THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS COMPETENCIES Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Position Description Veterinary Assistant - .
docx 2 of 3 Last Revised: 05/03/2018 JP Drive for results Functional Skills Priority Setting CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary.
Correctly spells commonly used English words and job specific terms.
Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability - Demonstrates a systematic approach in carrying out assignments.
Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.
Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service.
Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.
Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel.
ATTITUDES (WILL DO) Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures.
Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital.
Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision as appropriate.
Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time.
Ability to be confident around pets (i.
e.
, dogs, cats, birds, reptiles, etc.
) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job.
This position requires special hours including working weekends and evenings.
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
The noise level in the work environment is moderately high.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Position Description Veterinary Assistant - Job Description.
docx 3 of 3 Last Revised: 05/03/2018 JP EXPERIENCE, EDUCATION AND/OR TRAINING Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
High School Diploma or equivalent preferred.
Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.
Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
One year related experience required with customer service preferred.
Ophthalmologist
Springfield, PA job
Join us as an ophthalmologist at VCA Old Marple Animal Hospital and you'll quickly discover that you're well supported by world-class medicine, technology, facilities and a talented team. You'll be empowered to do your best work with a team you can count on. At VCA, the future of veterinary medicine is in our hands.
Why join the team
General practice team supported by an orthopedic surgeon with 2-3 support staff per doctor.
Ultrasound, endoscopy, laparoscopy
Hands-free radiology
Unique space ready to be built out to your specialty
AHAA accreditation
Network of specialists within VCA
Schedule
Full or Part Time availability
Who we look for
Dedicated experts who want to provide world-class medicine
Collaborators who enjoy teaching others and working as a team
Curious lifelong learners who want to grow and thrive for a dynamic and fulfilling career
Empathetic partners who develop strong client and Associate relationships built on trust
Total Rewards
As a member of the VCA family, eligible full-time employees will be rewarded with a comprehensive package, including:
Compensation
Salary is negotiable based on experience, skills, knowledge, abilities and other relevant credentials. Salary range listed is based on a 40-hour work week.
This position may also be eligible for other variable pay programs.
Health & Well-being
Innovative Associate health and well-being department (Headspace app subscriptions, Vault financial wellness tool, and access to additional mental health resources)
401k retirement savings plan with company match
Health/dental/vision insurance, infertility benefits, gender affirmation services
Paid parental, vacation and sick leave
Professional Development
Continuing Education Allowance and paid Continuing Education Days
WOOF University - offering abundant CE for Doctors and the care team
Opportunities to participate in a robust Clinical Studies program
Discover Additional Benefits Benefits | VCA (vcacareers.com)
(open link in new window)
Qualifications
A Doctor of Veterinary Medicine (DVM) degree, from an accredited university or equivalent
Licensure in good standing to practice in (state), or the ability to obtain
Residency Trained or Diplomate Board Certification
A commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics
About VCA
VCA is a leader in veterinary care and is committed to taking care of the future of veterinary medicine. With a network of 1,000 animal hospitals, we impact pets, people and our communities by delivering world-class medicine with hometown care to over 4.5 million pets annually.
Trusted and empowered, our 35,000 Associates collaborate and unleash their unique power to achieve the best outcomes. With access to endless resources, we continuously learn and share knowledge to build fulfilling careers, push our profession forward and make a lasting impact on our shared future.
VCA is part of the Mars Veterinary Health family of brands, working towards A Better World for Petsâ„¢. Learn more at *********** or find us on social media.
Learn more about the hospital [Link to hospital website]
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
VCA is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. Additionally, if you need assistance or accommodation because of a disability, please don't hesitate to ask. The company is pleased to provide such assistance, and no applicant or Associate will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplyCancer Registrar II
Trenton, NJ job
We are so glad you are interested in joining Sutter Health! Sutter Health, Northern California's largest health network with 29 acute care hospitals, more than 5,000 primary care physicians and specialists, home health, occupational health, psychiatric care and more provides comprehensive medical services in more than 100 Northern California communities. Our mission, vision and values lay the foundation for our day-to-day work in doctors' offices, home health and hospice programs, hospitals, laboratories, research facilities, administrative offices and medical education services. As a unified health care network, we partner to spread innovation, improve access to health care services and put our patients' needs first-all to achieve the highest levels of quality, access and affordability.
Assures complete and accurate data are collected and maintained for all reportable malignancies, including reportable benign tumors. Review any applicable data from the patient's medical record, including imaging, pathology, treatment summaries, physician's office notes, in- and out-patient visits. Stay abreast of industry changes by regulatory organizations, learn from constructive feedback, work independently, and make decisions with limited information. Uses knowledge of cancer disease processes, tumor nomenclature, medical terminology, medical procedures, anatomy, and physiology.
Additional Requirements:
EDUCATION:
* Associate's: Associate of Arts degree in a health-related field.
* Completion of accredited Cancer Registrar training program.
CERTIFICATION & LICENSURE:
* ODS-Oncology Data Specialist.
TYPICAL EXPERIENCE:
* 1-year recent relevant experience.
SKILLS AND KNOWLEDGE:
* Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
* Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.
* General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), CNExT cancer data collection, electronic health records (EHR), and EPIC.
* Prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines.
* Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
* Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
* Ensure the privacy of each patient's protected health information (PHI).
* Build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.
Pay range (CA, NJ, WA): $35.28-$44.09 / hr.
Pay range (CO, FL, GA, IL, MI, NV, NC, OH, OR, PA, TX, VA): $32.08-$40.09 / hr.
Pay range (AZ, AR, ID, LA, MO, MT, SC, TN, UT): $29.40-$36.75 / hr.
Job Shift:
Varied
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $35.28 to $44.09 / hour. CA, NJ, WA Pay Range is $35.28 to $44.09 / hour. CO, FL, GA, IL, MI, NV, NC, OH, OR, PA, TX, VA Pay Range is $32.08 to $40.09 / hour. AZ, AR, ID, LA, MO, MT, SC, TN, UT Pay Range is $29.40 to $36.75 / hour.
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Practice Manager - Montgomeryville, PA
Banfield Pet Hospital job in North Wales, PA
Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path.
Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care.
Employment Type: Full-Time
Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).
A Day in the Life of a Banfield Practice Manager
The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for:
+ Educating associates on Banfield guidelines/practices
+ Budgeting and planning for the hospital
+ Dealing with daily operations
+ Scheduling associates, coordinating time off and managing continuing education needs
Commitment Beyond Qualifications
The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:
+ Strong organizational, communication and interpersonal skills
+ A knack for problem solving
+ Conflict management experience
+ Leadership and analytical know-how
Caring for Those Who Care: Benefits for a Banfield Practice Manager
We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.
Personal Health, Savings, and Wellness Benefits
We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility).
Potential as Big as Your Passion
We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing:
+ Connections to learning experiences
+ Networking opportunities
+ Ways to give back to your community through volunteerism
A Support Structure That Helps You Thrive
As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general.
Start your Banfield Career as a Practice Manager
Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.
BENEFITS & COMPENSATION
+ Salary range for this role is $70,204.30 to $101,406.21 . Specific pay rates are dependent on experience, skill level, education, abilities of the candidate, and geographic location. Pay rates for salaried positions may differ based on schedule worked.
+ Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes:
+ Medical, Dental, Vision
+ Basic Life (company paid) & Supplemental Life
+ Short- and Long-Term Disability (company paid)
+ Flexible Spending Accounts
+ Commuter Benefits*
+ Legal Plan*
+ Health Savings Account with company funding
+ 401(k) with generous company match*
+ Paid Time Off & Holidays*
+ Paid Parental Leave
+ Student Debt Program (for FT DVMs)
+ Continuing Education allowance for eligible positions*
+ Free Optimum Wellness Plans for your pets' preventive and general care*
*Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT
Respiratory Therapist Part-time Dayshift
Philadelphia, PA job
Respiratory Therapist Part-time Dayshift (Job Number: 546438) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking.
Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job SummaryResponsible for administering safe and competent respiratory care as ordered per physician, monitoring mechanical ventilation, administering medications, patient assessment, understanding ramifications of hemodynamic monitoring, understanding blood work results, monitoring, teaching, and training.
Essential Functions Competent delivery of Respiratory Care procedures in all areas of the hospital as outlined in the Respiratory Care policies, procedures and protocols Maintain accurate and complete documentation and charge capture of all Respiratory Care procedures Develop, document and maintain respiratory care elements of the patient plan of care Verify and initiate all physician orders for Respiratory CareDemonstrate competency and working knowledge of all Respiratory Care instruments and equipment Perform troubleshooting, problem resolution and proper disinfection/sterilization Initiate, monitor and maintain oxygen/aerosol delivery devices and non-invasive and invasive mechanical ventilation devices Perform effective airway management including oral/nasal airway placement, bag/mask ventilation, intubation and/or intubation assistance, emergent and scheduled tracheostomy tube changes Demonstrate safe and appropriate suction techniques and use of artificial airways.
Initiate and perform "CPR"Perform tracheostomy, endotracheal tube and oral care Implement one way speaking valve trials per physician order Assist physician with diagnostic and therapeutic bronchoscopy procedures Complete initial and ongoing decannulation risk assessments with appropriate interventions and documentation Perform and document timely Spontaneous Breathing Trial assessments for weaning readiness Initiate and advance mechanical ventilator weaning per protocol Actively participate in the multidisciplinary early patient mobility program Perform pulse oximetry and carbon dioxide gas monitoring Perform arterial blood gas (ABG) sampling and analysis Perform and document ongoing ABG analyzer quality control and maintenance as required Perform and document patient and family teaching/education Provide and receive accurate and complete patient handoff reports Participate in department/hospital in-services, meetings, and patient care rounds Notify immediate supervisor of changes in workload and patient acuity Provide timely and accurate updates to healthcare team members and make recommendations for modification to patient therapy as clinically indicated Assist in orientation and training of new employees/ students, and precept new employees during orientation Knowledge/Skills/Abilities/ExpectationsAbility to work under stress and to respond quickly in emergency situations Utilize appropriate interpersonal communication skills when interacting with all healthcare team members, patients, and their families Understands principles of lifespan growth and development with the ability to provide care appropriate for the adult and geriatric patient population Ability to work cooperatively as a member of a team Must have good and regular attendance Must read, write and speak fluent EnglishApproximate percent of time required to travel: 0%Performs other related duties as assigned Qualifications EducationRespiratory Therapy education as required for attainment of credentialling by the National Board for Respiratory CareLicenses/CertificationsCurrent Respiratory Therapy license from the appropriate state licensing body Current Certified, Registered Respiratory Therapist (CRT/RRT) credential or a Texas Respiratory Care `Practitioner Certification in compliance with the National Board for Respiratory Care Credential Maintenance Program (CMP) Current BLS and ACLS certifications Experience1 year experience preferred Job: Respiratory TherapyPrimary Location: PA-Havertown-Kindred Hosp - Philadelphia -HavertownOrganization: 4510 - Kindred Hosp - Philadelphia -HavertownShift: Day
Auto-ApplyClinical Staff Pharmacist
Philadelphia, PA job
**Explore opportunities with CPS,** part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind **Caring. Connecting. Growing together.**
The Clinical Staff Pharmacist will have the opportunity to apply your clinical expertise by evaluating and interpreting medication orders, compounding, and dispensing prescriptions in accordance with legal and professional standards. You will play a critical role in identifying, preventing, and resolving medication-related issues to ensure safe, effective, and individualized patient care. Through the application of evidence-based protocols, you will promote clinically sound and cost-effective drug therapy, contributing to improved patient outcomes and advancing the standard of pharmaceutical care.
**Schedule:** This position will work up to 19 hours per week, providing coverage "as needed". This position will primarily provide coverage between the hours of 8:00 am-2:30 pm Monday-Friday. This position has no regularly scheduled hours.
**About the Facility:** Haven Behavioral Hospital of Philadelphia which opened in 2013, is a licensed 42-bed acute care psychiatric hospital providing inpatient psychiatric stabilization and treatment to adults ages 55 and older who are experiencing acute symptoms of depression, anxiety, mood disorders and psychosis. We also treat individuals who are suffering from other medical conditions such as dementia and Alzheimer's disease. Patients are treated through a program of comprehensive assessments, medication evaluation and stabilization before a coordinated return to an appropriate environment. We are a facility committed to excellence for the treatment of our patients.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ ACPE-accredited pharmacy degree
+ Active applicable state pharmacist license in good standing
**Preferred Qualifications:**
+ PharmD
+ 1+ years of recent inpatient pharmacist experience
+ 1+ years of experience as a licensed pharmacist
+ Experience utilizing pyxis automated dispensing
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $43.22 to $77.21 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Dermatologist
Springfield, PA job
to be completed **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Client Service Coordinator
Banfield Pet Hospital job in Cherry Hill, NJ
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc.
within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times.
This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS COMPETENCIES Leadership Customer Focus Peer Relationships Integrity & Trust Action Oriented Listening Functional Preventative care and OWPs Position Description Client Service Coordinator - .
docx 2 of 3 Last Revised: 08/20/2013 JP Communication Skills Client Service Skills Priority Setting Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary.
Correctly spells commonly used English words and job specific terms.
Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability - Demonstrates a systematic approach in carrying out assignments.
Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.
Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service.
Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.
Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software.
Microsoft Word, Excel, Access, Outlook, etc.
ATTITUDES (WILLDO) Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures.
Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals.
Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS Ability to work at a computer for long periods of time.
Ability to be confident around pets (i.
e.
, dogs, cats, birds, reptiles, etc.
) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job.
This position requires special hours including working weekends and evenings.
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
The noise level in the work environment is moderately high.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Description Client Service Coordinator - Job Description.
docx 3 of 3 Last Revised: 08/20/2013 JP Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING High School Diploma or equivalent preferred.
Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
One year related experience required with customer service preferred.
Medical background (veterinary technician, human healthcare, pharmaceutical, etc.
) with medical terminology training is preferred.
Veterinary Assistant
Banfield Pet Hospital job in Woodbury, NJ
The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.
ESSENTIAL RESPONSIBILITIES AND TASKS
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity. Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentor other paraprofessionals in the hospital.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS COMPETENCIES Leadership
Action Oriented
Customer Focus
Listening
Peer Relationships
Personal Learning Functional
Ensure medical quality
Effective communication
Drive for results
Functional Skills
Priority Setting
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized medical software, as well as Microsoft Outlook, Word and Excel.
ATTITUDES (WILL DO)
Initiative - shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision as appropriate.
Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
Ability to work at a computer for long periods of time.
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
The noise level in the work environment is moderately high.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School Diploma or equivalent preferred.
Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.
Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
One year related experience required with customer service preferred.