Client Service Representative
Banfield Pet Hospital job in Carmichael, CA
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
CLIENT SERVICE COORDINATOR
This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.
A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communication. Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal.
JOB SUMMARY
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
· Live and exemplify the Five Principles of Mars, Inc. within self and team.
· Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
· Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
· Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
· Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
· Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
· Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
· Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
· Conduct administrative functions as necessary.
· Other job duties as assigned.
THE FIVE PRINCIPLES
Every associate including the CSC has an important contribution to make to the veterinary team. We're looking for CSCs who are dedicated to their work, have a positive attitude and use our Five Principles:
· Quality - The consumer is our boss, quality is our work, and value for money is our goal.
· Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
· Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
· Efficiency - We use resources to the full, waste nothing and do only what we can do best.
· Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS
Competencies
· Leadership:
o Customer Focus
o Peer Relationships
o Integrity & Trust
o Action Oriented
o Listening
· Functional
o Preventative care and OWPs
o Communication Skills
o Client Service Skills
o Priority Setting
o Time Management
Capabilities and Experience (can do)
· Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
· Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
· Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
· Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
· Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
· Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
· Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
· Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.
Attitudes (will do)
· Initiative - shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
· Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
· Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
· Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
· Independence - Able and willing to perform tasks and duties without supervision.
· Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
Special Working Conditions
· Ability to work at a computer for long periods of time.
· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
· Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
· The noise level in the work environment is moderately high.
· Requires sufficient ambulatory skills in order to perform duties while at hospital.
· Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
· Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Experience, Education and/or Training
· High School Diploma or equivalent preferred.
· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
· One year of related experience required with customer service preferred.
· Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
· Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
· Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
· Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
· Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
· Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
· Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
· Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
· Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
· Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
· Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
· Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
· Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
· Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
· Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
· Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
· Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
· Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
· Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
· Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs; Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, abilities, and education, and may vary depending on location or applicable minimum wage laws.
The pay range for this role is
$16.93 - $21.63 Hourly
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
Auto-ApplyPractice Manager - Folsom
Banfield Pet Hospital job in Folsom, CA
Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path.
Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care.
Employment Type: Full-Time
Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).
A Day in the Life of a Banfield Practice Manager
The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for:
+ Educating associates on Banfield guidelines/practices
+ Budgeting and planning for the hospital
+ Dealing with daily operations
+ Scheduling associates, coordinating time off and managing continuing education needs
Commitment Beyond Qualifications
The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:
+ Strong organizational, communication and interpersonal skills
+ A knack for problem solving
+ Conflict management experience
+ Leadership and analytical know-how
Caring for Those Who Care: Benefits for a Banfield Practice Manager
We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.
Personal Health, Savings, and Wellness Benefits
We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility).
Potential as Big as Your Passion
We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing:
+ Connections to learning experiences
+ Networking opportunities
+ Ways to give back to your community through volunteerism
A Support Structure That Helps You Thrive
As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general.
Start your Banfield Career as a Practice Manager
Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.
BENEFITS & COMPENSATION
+ Salary range for this role is $70,204.30 - $90,406.21 . Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked.
+ Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes:
+ Medical, Dental, Vision
+ Basic Life (company paid) & Supplemental Life
+ Short- and Long-Term Disability (company paid)
+ Flexible Spending Accounts
+ Commuter Benefits*
+ Legal Plan*
+ Health Savings Account with company funding
+ 401(k) with generous company match*
+ Paid Time Off & Holidays*
+ Paid Parental Leave
+ Student Debt Program (for FT DVMs)
+ Continuing Education allowance for eligible positions*
+ Free Optimum Wellness Plans for your pets' preventive and general care*
*Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT
Physician, Anesthesiology (Antioch, CA)
Antioch, CA job
Opportunity Information
Anesthesiologist - Sutter Delta Medical Center (Antioch, CA)
Sutter East Bay Medical Group (SEBMG)
Sutter East Bay Medical Group (SEBMG) is seeking a Board Eligible or Board Certified Anesthesiologist to join our collaborative and growing Anesthesia Division at Sutter Delta Medical Center in Antioch, California.
This opportunity is ideal for a mid-career physician seeking a balanced and rewarding practice environment within a smaller, community-based hospital. The position offers a supportive, collegial team, a predictable schedule, excellent benefits, and a two-year shareholder track with opportunities for future leadership within SEBMG.
Position Highlights
Diverse case mix: General Surgery, Orthopedics, GI, Urology, Podiatry, GYN, Robotics, occasional Thoracic and ENT.
No Trauma, Neuro, Vascular, Pediatrics, or OB cases
No in-hospital call requirements
Stable and collegial department with strong surgical and nursing support
Located in Antioch, offering convenient access to the East Bay and surrounding communities
Diverse case mix: General Surgery, Orthopedics, GI, Urology, Podiatry, GYN, Robotics, occasional Thoracic and ENT.
Qualifications
MD or DO with an active California Medical License (or in process)
Board Certified or Board Eligible in Anesthesiology
Excellent communication and interpersonal skills
Join Us and Enjoy
Competitive compensation package
Health, life, vision, dental, and disability insurance
401(k) Profit Sharing Pension Plan with employer-funded Safe Harbor contribution
CME, dues, and subscriptions stipend
Professional liability insurance (including tail coverage)
Reimbursement for required licenses and hospital credentialing fees
Relocation assistance available
Two-year shareholder track with pathway to leadership roles
Organization Details
Sutter East Bay Medical Group
We are an industry leading, rapidly growing multi-specialty medical group made up of over 500 clinicians, including physicians, nurse practitioners and physician assistants practicing in 25+ specialties throughout Alameda and Contra Costa Counties. Our medical group is recognized for its excellence in compassionate, patient-centered care having received multiple awards for our quality, innovation and leadership.
Sutter East Bay Medical Group is affiliated with the Sutter East Bay Medical Foundation, a not-for-profit health care organization, providing operational and administrative support to our medical group, including the latest technology thereby allowing physicians to focus on delivering exceptional patient care
Clinical Documentation Specialist, Clinician
Sacramento, CA job
We are so glad you are interested in joining Sutter Health! **Organization:** SHSO-Sutter Health System Office-Valley Conducts concurrent and retrospective reviews of patient medical records to evaluate the accuracy and completeness of clinical documentation, ensuring notes reflect the severity of patient's illness and quality of care. Interacts thoughtfully and effectively with physicians, patient care team, and ancillary departments to gather and clarify medical record documentation. Identifies opportunities for improvement to ensure understanding of documentation requirements, optimize reimbursement for the level of service rendered, and enhance the measurement and reporting of outcomes.
**Job Description** :
**EDUCATION:**
+ Graduate of an accredited school of nursing OR Foreign trained physician
**CERTIFICATION & LICENSURE:**
+ RN-Registered Nurse of California OR Foreign trained physician
+ CDIP or CCDS strongly preferred
**TYPICAL EXPERIENCE:**
+ 5 years recent relevant experience.
**SKILLS AND KNOWLEDGE:**
+ Clinical knowledge of diagnoses, severity of illness, risk of mortality, co-morbidities and complications.
+ Knowledge of age-specific needs and the elements of disease processes and related procedures.
+ Knowledge of current coding classification and reimbursement guidelines and regulations.
+ Critical thinking with the ability to analyze and interpret medical record/clinical documentation and formulate appropriate physician queries.
+ Ability to define issues, collect data, establish facts and draw valid conclusions.
+ Demonstrates a proactive approach in identifying and addressing issues and concerns.
+ Collaboration skills to facilitate open sharing of information and cooperation with various stakeholders to problem solve and achieve desired results/outcome.
+ Displays a customer service focus in all decisions and actions.
+ Ability to communicate through verbal and written means, and to present information to a variety of audiences.
+ Ability to create and translate data into reports and presentations for appropriate audience.
+ Organization skills to effectively manage and/or re-prioritize activities and projects to meet deadlines while maintaining a high degree of responsiveness.
+ Ability to interact and maintain effective working relationships with those contacted in the performance of required duties.
+ Demonstrates respect for cultural and linguistic differences and promotes an inclusive work environment.
+ Demonstrates initiative in providing feedback/input to improve workflow/processes.
+ Ability to work effectively in a dynamic and fast-paced environment with changing business priorities.
+ Ability to maintain and work discreetly with confidential information.
+ Ability to use essential applications and/or databases associated with the role's duties and responsibilities.
**Job Shift:**
Days
**Schedule:**
Full Time
**Shift Hours:**
8
**Days of the Week:**
Monday - Friday
**Weekend Requirements:**
None
**Benefits:**
Yes
**Unions:**
No
**Position Status:**
Non-Exempt
**Weekly Hours:**
40
**Employee Status:**
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $82.86 to $108.54 / hour
_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _ _
Animal Care Attendant
Rancho Cordova, CA job
The successful candidate will share our commitment to delivering exceptional service to our loyal clientele and the highest quality care to their boarded and hospitalized pets. Responsibilities include, but are not limited to: • Cleaning cages.
• Feeding and caring for dogs and cats.
• Walking dogs.
• Bathing dogs.
• Doing laundry.
• Cleaning and maintaining hospital premises.
• Assisting Doctors and Technicians when necessary.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Auto-ApplyFacilities Specialist II, Sacramento
Sacramento, CA job
We are so glad you are interested in joining Sutter Health!
Organization:
SHSO-Sutter Health System Office-Valley Responsible for supporting a Sutter Health enterprise facilities management program. This role includes the completion of daily tasks and daily maintenance of the program including the interface with related system office service lines and affiliate facility teams. This position will follow departmental processes in providing support that may include but is not limited to facility management (FM), project management, budget and financial management, work order management, conference center management (where applicable), and safety compliance.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
Bachelor's
TYPICAL EXPERIENCE:
2 years recent relevant experience
SKILLS AND KNOWLEDGE:
Organizational skills and the ability to work well under pressure with little or no supervision in a team setting.
Ability to demonstrate judgment, attention to process and detail; confidentiality, tact, and ability to deal with sensitive issues in a timely manner.
Communication skills, oral, electronic and written.
Client relationship management skills. collaborative working style and ability to develop/sustain productive work relationships with key stakeholders across all areas and levels of the organization as well as external consultants.
Computer proficient, including working knowledge in using Microsoft Word, Outlook, Power Point, Visio, and Adobe products. Expert knowledge in Excel with the use of pivot tables, VLOOKUP functions, and SUMIF functions.
Knowledge of general Project Management Book of Knowledge, project management methodologies and/or Sutter Health's project methodology and project management methodology.
Ability to manage complex projects (ie. number of resources, functional areas, time requirements, and the organizational experience of the subject).
Ability to develop, create and deliver presentations to all levels within the organization.
Demonstrated ability to interact with all levels of staff and management, and ability to set priorities and manage multiple demands effectively.
Demonstrated ability to continuously learn and improve understanding of project methodology and tools.
Great vendor management skills
Excellent independent decision-making skills and obsessive attention to detail
Excellent customer service skills
Can-do attitude and the ability to solve a wide variety of problems creatively and quickly.
Ability to plan and manage work without direct supervision.
Proficient in MS Office suite and possess strong written, verbal and people skills
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $37.68 to $56.52 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Auto-ApplyBusiness Relations Specialist, Outside Sales, Infusion Pharmacy
Roseville, CA job
We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home - Valley Successful candidate will have outside sales experience in a medical environment, preferably in Infusion Pharmacy. e. Drives revenue to Sutter Health and its regional affiliates in a manner that achieves the organization's strategic goals and objectives. Develops relationships with physicians and area employers to develop and grow business. Educates area physicians about the capabilities provided by Sutter Health specialists and hospitals as well as influence area employers to engage them in preventive health, influence their managed care decisions and choice in occupational medicine providers. Identifies target physicians that would serve as referral and revenue drivers to facilities and specialty physicians.
Job Description:
FULL-TIME DAY SHIFTS: Monday - Friday / Weekends as Needed
EDUCATION:
* Equivalent experience will be accepted in lieu of the required degree or diploma.
* Bachelor's in Business Administration, Healthcare Administration, or related field
DEPARTMENT REQUIRED CERTIFICATIONS AND LICENSURES
* Department, SCAH: DL-Valid Drivers License
* Department, SCAH: AUTO-Automobile Insurance
TYPICAL EXPERIENCE:
* 5 years recent relevant experience.
SKILLS AND KNOWLEDGE:
* Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations.
* Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
* Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts.
* Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction.
* Demonstrated ability to encourage individuals either in a one-to-one or small group situation to establish rapport and gain trust or to listen perceptively and convey awareness.
* Demonstrated ability to build and lead teams committed to carrying out initiatives in environments that may be resistant to change.
* Focus on customer service that informs all actions and decisions.
* Maintain a positive relationship with the community and professionals while representing a large healthcare organization.
Job Shift:
Days
Schedule:
Full Time
Days of the Week:
Monday - Friday, Variable
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Exempt
Weekly Hours:
40
Employee Status:
Regular
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $45.60 to $68.40 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Veterinary Assistant - 005105
Banfield Pet Hospital job in Carmichael, CA
Veterinary Assistant Careers at Banfield Pet Hospital For those who want to put their love of pets into action, there are few jobs more rewarding than that of Vet Assistant. While working closely with other pet health care professionals at Banfield, you'll have the chance to advocate for pets and educate clients on all aspects of pet health.
In addition, if your goal is to advance in your career, you'll have access to a variety of learning and development opportunities along the way.
Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care.
Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
DVM Student Externship/Preceptorship Program - Petcare Veterinary Clinic
Roseville, CA job
We're making an investment in the next generation of veterinary doctors!
As part of the professional veterinary curriculum, colleges encourage off-campus educational experiences in practices outside of the teaching hospital. Practical experience in a well-run and contemporary practice can be a valuable component of your veterinary education, preparing you to deliver better care after graduation. Our program is dedicated to contributing to your practice-readiness and to help you hit the ground running after graduation.
Our program structure:
Our externships are flexible-they can range from two to eight weeks during the year, according to your college curriculum - but are typically two or three weeks in length. Your schedule will include days, evenings and weekends.
Our externship rotations are designed to allow students, under veterinary supervision, to practice the problem-solving, technical and communication skills that they have acquired during their clinical preparation. Externs are given the opportunity to work alongside our veterinary team and are encouraged to participate in all aspects of patient care. A stipend of $250 per week will be provided.
What you'll be doing:
Externs experience the typical caseload of a small animal practice. Under the supervision of your mentor doctor you will gather histories, perform physical examinations, develop diagnostic and therapeutic plans, scrub in to surgery, assist in the management of medical cases, provide wellness care, develop your client communication skills, polish your technical skills and produce appropriate medical records (SOAPs) within the time limits of daily practice.
Who we're looking for:
Extern students are expected to be enthusiastic and effective participants in our patient care activities, upholding the professional and ethical standards of our practice. Students participating in the externship program are suggested to review the Veterinary Practice Act in regard to the scope of duties that may be performed, and to be familiar with the type and degree of veterinary supervision that is required. These should be followed carefully in order to protect both yourself and our practice.
As a veterinary student extern, we expect you to dress and behave in a professional manner and to meet the expectations that we have of all team members as outlined in our employee handbook.
Requirements:
Be enrolled in an accredited DVM program.
You are authorized to work in the United States.
You must carry professional liability insurance. AVMA PLIT liability insurance is free for all student members of the AVMA. You may apply for this coverage on their website. Please check to make sure your coverage is current and submit a certificate of coverage with your application.
About us:
As sponsors of the Veterinary Externship Program, we see ourselves to be part of your educational team, providing instruction, mentoring and evaluation of the students who participate. You will be assigned a mentor and work on the learning objectives as defined by your college program or to meet your specific goals. At the end of the externship your mentor will provide a written evaluation of your performance as required by your college program.
We look forward to working with you!
Auto-ApplyPart Time Relief Veterinarian Wanted For Small, But Energized Practice
Sacramento, CA job
**VCA La Riviera Animal Medical Center is** **located in** **Sacramento, California** **is looking for a** **Relief Veterinarian** **who enjoys practicing medicine with a cohesive, tenured team!** **A relief position is perfect if you are looking for a high level of flexibility, or if you are in search of longer term opportunities and want to spend some time in a hospital prior to making a full time commitment. We offer a variety of compensation packages and benefits for our relief doctors, and consider them an essential member of our support network. We offer competitive compensation: $1,300 per 10-hour shift.**
**In this position you will use your superior medical judgment combined with a high level of empathy, confidence and humility to build a loyal client base and heal pets. As a member of the VCA family, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.**
**Among the reasons to consider joining VCA are:**
**- Network of 4,500+ doctors, including more than 600 Specialists.**
**- Largest provider of Private Practice Internships and Residencies in the U.S.**
**- WOOF University, offering abundant CE for Doctors and Staff.**
**- Robust Clinical Studies program.**
**- Opportunities to give back through strong Shelter partnerships and VCA Charities.**
**Apply today to find out if our relief position is what you have been looking for!**
**About Us:**
**We are a 1-doctor, small animal general practice. Our hospital sees a variety of cases ranging from wellness to urgent care and beyond.**
**VCA La Riviera is a welcoming, busy practice that provides high quality, compassionate care with excellent customer service. Wellness and client education are a big part of our practice. With our advanced equipment and talented support staff we are able to provide that continuity of care that truly builds a partnership between the client and the hospital.**
**Our facility is bright and spacious with four exam rooms and a large surgical suite. To provide excellent care we are equipped with in-house labs (including Vetscan chemistries, and SNAP tests), ultrasound, and digital radiography. Digital dental radiographs are offered for every patient undergoing dental prophylaxis, and VCA's CareClub provides a cost-effective solution to developing a strong preventative care relationship. Our well-trained and compassionate staff, as well as the VCA management team, are here to support you in providing the very best options for your clients.**
**We are located in the charming yet bustling city of Sacramento. We are centrally located, making a day trip to the beach, the mountains, Lake Tahoe, Reno, or even San Francisco possible for a fun and/or relaxing day off. At VCA we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work.**
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
**Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!**
**The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)**
**We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at** **vcacareers.com (***********************************************************
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Shift Lead
Banfield Pet Hospital job in Rancho Cordova, CA
The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital.
This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues.
Description - External The right person for this job takes great enjoyment in: · Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients.
· Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand.
· Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity.
· Helping create an environment where a team can deliver quality, efficient and effective veterinary care to pets and fostering an environment that engages associates, where associates do their best and feel good about being a member of the team.
· Providing professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
· Assisting in effectively scheduling associates to meet client needs according, while proactively planning time off and CE scheduling.
· Ensuring compliance with all practice policies and procedures.
· Ensuring adherence to Banfield dress and grooming guidelines.
A career at Banfield means you'll find yourself working in the pet healthcare field alongside industry experts with a chance to make a difference in the lives of pets and the clients we serve through client education and effective communications.
Work in a fun team environment that offers a clear career path you can pursue if continued growth and learning is your goal.
Banfield offers all associates a generous benefits package including 401(k), paid time off and Optimum Wellness Plans for your pets.
In addition, medical, vision and dental insurance is offered to associates based on eligibility.
If you want to become an integral part of an effective team that allows you to put your love of pets to work and are looking for a career with a growing company that cares about the families and pets we serve, please visit Banfield.
com/Careers and apply today for an opportunity in your area.
We look forward to speaking with you about your desire to join Banfield and make a better world for pets! · You must believe preventive care is the best and only way to achieve a long and healthy life for each pet.
· You must embrace and thrive on providing exceptional client and pet experiences.
· You must be available to work weekend and evening shifts.
· You must be comfortable working in an environment with loud noise and strong smells.
· You must be 18 years of age or older.
· You must have a minimum of two years of veterinary hospital experience.
· We are a drug-free, smoke-free, equal opportunity employer.
Are You Passionate About Preventive Pet Care? Apply Today! Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced.
Banfield Pet Hospital is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability.
Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location
Client Service Coordinator
Banfield Pet Hospital job in Folsom, CA
The Client Service Coordinator's primary role is to provide clients general assistance related to Optimum Wellness Plans, services, billing, and web support via telephony and electronic communication. Essential Responsibilities and Tasks + Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Resolve client problems by determining the cause of the issue, selecting and explaining the solution to the issue, and following up to ensure resolution.
+ Recommend potential products or services by recognizing and analyzing client needs.
+ Contribute to team effort by accomplishing related results (personal metrics).
+ Manage high volume of incoming client requests via telephone, email, and web chat.
+ Other job duties as assigned.
Special Working Conditions:
+ Ability to work at a computer for long periods of time.
+ Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job.
+ Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
+ Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
+ The noise level in the work environment is normally moderate.
+ Environment where pets are present.
Experience, Education and/or Training:
+ Associate's degree preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. High School diploma/GED is required.
+ Minimum of one year of relevant customer service and/or call center experience is required.
+ Excellent communication skills.
+ Ability to multi-task, prioritize, and manage time effectively
+ Strong client contact handling skills and active listening.
Banfield Pet Hospital is committed to a diverse work environment in which all individuals are treated with respect and dignity. It is our mission to provide equal employment opportunities to all candidates and to ensure that access to jobs is strictly based on job-related criteria.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin.
Procedure Scheduler, Weight Management Program
Sacramento, CA job
We are so glad you are interested in joining Sutter Health! Organization: SMF-Sutter Med Foundation- Central - 26 weeks Regulates and maintains patient appointment schedules for interventional radiology, diagnostic imaging and special procedures.
Job Description:
EDUCATION:
* HS Diploma or General Education Diploma (GED)
TYPICAL EXPERIENCE:
* 2 years of recent experience.
SKILLS AND KNOWLEDGE:
* Organizational and multi-tasking skills.
* Intermediate computer skills to include keyboarding, mouse movement, data entry and scheduling programs.
* Verbal/written communication skills for frequent and challenging contact with physicians, employees, patients and patient families; requires patience and compassion.
* Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow.
* Ability to work with others in a flexible and cooperative manner.
* Ability to maintain composure during challenging interpersonal interactions.
* Active listening skills; including interpersonal skills and telephone communication.
* Applies moderate mental application and concentration to handle multiple procedures and interruptions throughout the day.
Travel:
* As needed between Roseville and Sacramento locations.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Limited Term (Fixed Term)
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $26.50 to $34.45 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Certified Phlebotomy Technician (CPT) Laboratory Assistant II
Rocklin, CA job
We are so glad you are interested in joining Sutter Health!
Organization:
SMF-Sutter Med Foundation- Central Collects blood specimens, as well as receives, handles and processes specimens for Laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs and behavior. Receives, sorts and accessions specimens, assigning to appropriate pre-analytic and analytic workflow. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving and processing. Performs basic post-analytic tasks, including distributing reports, storing and/or retrieving specimens. Completes quality-related tasks such as documentation of work, maintaining a clean, stocked and safe work area, and monitoring pending work, as well as escalating priority work. Operates and/or uses basic pre-analytic lab equipment. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
Job Description:
EDUCATION:
HS Diploma: High School or General Education Diploma (GED)
CERTIFICATION & LICENSURE:
CA Licensed Certified Phlebotomy Technician (CPT) I or II
TYPICAL EXPERIENCE:
1-year recent relevant experience.
SKILLS AND KNOWLEDGE:
Knowledge and practice of standard principles, processes, procedures, and equipment related to:
1) ordering Laboratory testing,
2) collecting blood specimens,
3) compassionately and effectively interacting with patients,
4) handling and processing biological specimens routinely submitted to the Laboratory for analysis.
Ability to accurately, precisely, and reliably perform job duties and assigned tasks.
1) Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes.
2) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors.
Workflow Management Ability to appropriately respond to:
1) fluctuations in volume,
2) unexpected situations or problems such as equipment or IS failure,
3) shift-to-shift hand-offs,
4) STAT test orders,
5) specimen integrity issues,
6) regular review of pending logs, priority assignments, etc.
Adherence to Practices & Procedures:
1) Ability to follow standard practices, processes, and procedures in sequence.
2) Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.
Applied Job Knowledge, Critical Thinking & Problem Solving:
1) Solid critical thinking in applying knowledge and decision-making.
2) Knowledge of and ability to recognize and appropriately escalate complex and unusual deviations, problems, unusual occurrences and unexpected outcomes.
3) Effective verbal and written communication skills.
4) Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required.
Job Shift:
Days
Schedule:
Per Diem/Casual
Shift Hours:
8
Days of the Week:
Variable
Weekend Requirements:
As Needed
Benefits:
No
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
0
Employee Status:
Per Diem/Casual
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $31.23 to $39.03 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Auto-ApplyClinical Document Improvement Specialist - Sacramento, CA
Sacramento, CA job
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Clinical Document Improvement Specialist (CDS) is responsible for providing CDI program oversight and day to day CDI implementation of processes related to the concurrent review of the clinical documentation in the inpatient medical record of Optum 360 clients' patients. The goal of the CDS oversight and practice is to support the CDI manager function by providing staff oversite, serve as an additional resource as well as perform CDI role function. The CDS assess the technical accuracy, specificity, and completeness of provider clinical documentation, and to ensure that the documentation explicitly identifies all clinical findings and conditions present at the time of service.
This position collaborates with CDI manager, providers and other healthcare team members to make improvements that result in accurate, comprehensive documentation that reflects completely, the clinical treatment, decisions, and diagnoses for the patient. The CDS utilizes clinical expertise and clinical documentation improvement practices as well as facility specific tools for best practice and compliance with the mission/philosophy, standards, goals and core values of Optum 360. This position does not have patient care duties, does not have direct patient interactions, and has no role relative to patient care.
This will be an office position located at Mercy General Hospital in Sacramento, CA.
Primary Responsibilities:
* Provides expert level review of inpatient clinical records within 24-48 hours of admit; identifies gaps in clinical documentation that need clarification for accurate code assignment to ensure the documentation accurately reflects the severity of the patient condition and acuity of care provided
* Conducts daily follow-up communication with providers regarding existing clarifications to obtain needed documentation specificity
* Provides expert level leadership for overall improvement in clinical documentation by providing proficient level review and assessment, and effectively articulating recommendations for improvement, and the rational for the recommendations
* Actively communicates with providers at all levels, to clarify information and to communicate documentation requirements for appropriate diagnoses based on severity of illness and risk of mortality
* Performs regular rounding with unit-based physicians
* Provides face-to-face educational opportunities with physicians on a daily basis
* Provides complete follow-through on all requests for clarification or recommendations for improvement
* Leads the development and execution of physician education strategies resulting in improved clinical documentation
* Provides timely feedback to providers regarding clinical documentation opportunities for improvement and successes
* Ensures effective utilization of the Midas Clinical Documentation Improvement Focus Study, documenting all verbal, written, electronic clarification activity
* Utilizes only the Optum360 approved forms, whether paper or electronic
* Proactively develops a reciprocal relationship with the HIM Coding Professionals
* Coordinate and conducts regular meeting with HIM Coding Professionals to monitor retrospective query rate and address issues
* Engages and consults with Physician Advisor when needed, per the escalation process, to resolve provider issues regarding answering clarifications and participation in the clinical documentation improvement process
* Actively engages with Care Coordination and the Quality Management teams to continually evaluate and spearhead clinical documentation improvement opportunities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* 5+ years acute care hospital clinical RN experience OR Foreign Medical Graduate with CDI experience
* 2+ years of experience in clinical documentation improvement
* Demonstrated proficiency using a PC in a Windows environment, including Microsoft Word, Excel, Power Point and Electronic Medical Records
* Experience communicating & working closely with Physicians
Preferred Qualifications:
* BSN degree or equivalent
* CCDS, CDIP or CCS certification
* Experience in case management and/or critical care
* Ability to lead projects with complex responsibilities and timelines
* Leadership experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Exercise Physiologist II
Auburn, CA job
We are so glad you are interested in joining Sutter Health! **Organization:** SAFH-Sutter Auburn Faith Hospital Responsible for assessing the safety of all patients while participating in therapeutic exercise. Monitors appropriate use of equipment. Works with healthcare professionals to design exercise programs to meet special health needs of each patient. Designs personal exercise programs for patients. Works independently with cardiac rehab class participants by monitoring the patients vitals ensuring their responses to exercise are appropriate and be prepared take medical intervention if needed. Communicates effectively with the healthcare professionals through the electronic medical record.
**Job Description** :
**EDUCATION**
+ Bachelor's: exercise physiology or related field or equivalent education/experience
**CERTIFICATION & LICENSURE**
+ BLS-Basic Life Support Healthcare Provider
+ Amercian College of Sports Medicine (ACSM) Exercise Physiologist certification preferred.
**PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN:**
+ 2 years experience in an outpatient care setting, performing exercise procedures on patients.
+ 2 years experience in applying principles of exercise physiology for fitness acquisition, utilizing effective instructional educational techniques, clinical protocol development and interdisciplinary team processes.
**SKILLS AND KNOWLEDGE:**
+ Knowledge of anatomy, physiology and pathophysiology, chemistry, and physics.
+ In-depth knowledge of exercise testing, exercise equipment and quality control.
+ Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
+ Ability to perform multiple tasks and prioritize independently with follow through in a timely manner.
+ Ability to design, implement, and supervise individualized exercise prescriptions for people with chronic disease and disabling conditions.
+ Ability to respond appropriately to emergency situations.
**Job Shift:**
Days
**Schedule:**
Per Diem/Casual
**Shift Hours:**
8
**Days of the Week:**
Monday - Friday
**Weekend Requirements:**
None
**Benefits:**
No
**Unions:**
No
**Position Status:**
Non-Exempt
**Weekly Hours:**
0
**Employee Status:**
Per Diem/Casual
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $42.29 to $52.86 / hour
_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _ _
Relief Veterinary Radiologist
Sacramento, CA job
VCA Sacramento Veterinary Referral Center, one of the largest private specialty referral practices in Northern California, is seeking a board certified or residency trained Veterinary Radiologist to join our team part time or for relief shifts. VCA SVRC opened in 2007 in a newly built, custom-designed 23,000 square foot building. In 2012 the hospital grew by 4,000 square feet with the addition of a linear accelerator vault. The facility includes 15 exam rooms, 6 surgical suites with an additional ER surgical room, a 64 slice Toshiba CT with automatic injector and a 1.5 Tesla MRI. The hospital is equipped with complete endoscopic, laparoscopic and thorascopic instrumentation, multiple ultrasounds including a color flow Doppler, O2 cages, two digital radiology suites and a C-arm. In addition to the complete in-house lab which includes Abaxis CBC, PT/PTT and chemistry machines, Heska EPOC, I-stat and a colloid osmometer. An Antech lab is within a 10 minute driving distance. VCA SVRC has a full complement of experienced, well trained and compassionate staff.
The hospital has boarded specialists in the following disciplines: Cardiology, Internal Medicine, Radiology, Surgery, Neurology, Medical & Radiation Oncology, and Emergency/Critical Care. The relationship between the individual doctors and the various services is collegial. Sit down rounds are conducted every morning with all the doctors to discuss hospitalized case with our intern class as a learning opportunity. This type of collaborative medicine is somewhat rare outside of a university setting and makes for a rich and rewarding environment. It optimizes patient care while ensuring continuous learning. Since opening in 2007, VCA SVRC has had a strong internship program with many advancing to residencies. Teaching, mentoring and participating in the interns' professional development would be expected from any candidate.
Sacramento is a wonderful city with lots of options based on lifestyle. It has an ideal year round climate with incredible outdoor opportunities including hiking, mountain biking, water sports, skiing, wine tasting, and camping. It is only an hour and a half drive from San Francisco, Lake Tahoe or Napa Valley with all their accompanying activities. It is also a large metropolitan city with a small town feel. There are many world-class restaurants, fun outdoor cafes, and art galleries to visit in Sacramento. How many places in the world can you have access to both the beach and mountains in less than a 2-hour drive?
Here is your opportunity to work in a well-respected and established hospital with a large and loyal referral base and to spend your time in a beautiful facility with multiple specialties. It is a growth position to add a third internist. It is a great place to work with incredible people and in a city with a very high quality of life.
Compensation is negotiable based on education, experience, and other relevant credentials. The shift range for this position is $2,000-$2,800. This position may also be eligible for other variable pay programs.
As a member of the VCA family, your love for medicine and compassion for pets and people is matched with a commitment to your professional growth. Eligible full-time employees will be rewarded with a competitive salary and a comprehensive benefits package.
At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Practice Manager - Vacaville
Banfield Pet Hospital job in Vacaville, CA
Veterinary Practice Manager at Banfield Pet Hospital Practice Managers play a pivotal role in our hospitals. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you'll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you'll be helping optimize the growth of both businesses. And since we are committed to your growth, you'll be able to take advantage of a variety of educational opportunities and resources that support your career path.
Job Description Summary: In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care.
Employment Type: Full-Time
Required Education/Licenses: Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Required Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).
A Day in the Life of a Banfield Practice Manager
The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital's processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans , preventive care, pet health needs and hospital services. You will also be responsible for:
+ Educating associates on Banfield guidelines/practices
+ Budgeting and planning for the hospital
+ Dealing with daily operations
+ Scheduling associates, coordinating time off and managing continuing education needs
Commitment Beyond Qualifications
The foundation of our culture and approach to business is known as The Five Principles. They include Quality, Responsibility, Mutuality, Efficiency and Freedom. These are special values we all share at Banfield and hope to integrate into our daily decisions and processes at work. Additionally, our Practice Managers have:
+ Strong organizational, communication and interpersonal skills
+ A knack for problem solving
+ Conflict management experience
+ Leadership and analytical know-how
Caring for Those Who Care: Benefits for a Banfield Practice Manager
We have the resources and programs to help you stay fit, ensure the wellness of your family and pets, and offer a workplace where your professional development is important too.
Personal Health, Savings, and Wellness Benefits
We offer a competitive benefits package with components such as 401(k) participation, paid time off and Optimum Wellness Plans for your pets. In addition, medical, vision, dental, life and disability insurance is offered to associates (based on eligibility).
Potential as Big as Your Passion
We help our Practice Managers take charge of their professional development with the continuing education you'll want to excel in your career. We also offer a collection of programs geared toward improving competencies by providing:
+ Connections to learning experiences
+ Networking opportunities
+ Ways to give back to your community through volunteerism
A Support Structure That Helps You Thrive
As a practice manager you, along with the Chief of Staff, will serve as the leaders within the hospital, but you'll have the support of field leaders, medical leaders and our corporate headquarters behind you to help you excel. Our collaborative team environment helps us inspire the delivery of pet health care in hospitals, communities and the veterinary medicine field in general.
Start your Banfield Career as a Practice Manager
Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession.
BENEFITS & COMPENSATION
+ Salary range for this role is $70,204.30 - $90,406.21. Specific pay rates are dependent on experience, skill level, and education of the candidate, as well as geographic location. Pay rates for salaried positions may differ based on schedule worked.
+ Banfield offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness, and financial needs of our associates. Our benefits package includes:
+ Medical, Dental, Vision
+ Basic Life (company paid) & Supplemental Life
+ Short- and Long-Term Disability (company paid)
+ Flexible Spending Accounts
+ Commuter Benefits*
+ Legal Plan*
+ Health Savings Account with company funding
+ 401(k) with generous company match*
+ Paid Time Off & Holidays*
+ Paid Parental Leave
+ Student Debt Program (for FT DVMs)
+ Continuing Education allowance for eligible positions*
+ Free Optimum Wellness Plans for your pets' preventive and general care*
*Benefits eligibility is based on employment status. FT associates are eligible for all benefits programs (Student Debt Program available for FT DVMs only); PT associates are eligible for those benefits highlighted with an asterisk*.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT
Veterinary Assistant
Banfield Pet Hospital job in Elk Grove, CA
Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity.
Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
Provide professional, efficient and exceptional service at all times.
This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
Mentor other paraprofessionals in the hospital.
Other job duties as assigned.
Shift Lead
Banfield Pet Hospital job in Roseville, CA
SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients.
The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital.
This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and PetSmart.
ESSENTIAL RESPONSIBILITIES AND TASKS The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity.
On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties.
Paraprofessional Responsibilities (approximately 80% of time): Live and exemplify the Five Principles of Mars, Inc.
within self and team.
Perform the duties of a CSC and/or veterinary assistant/technician, which may include the following: Actively recruit new clients by promoting hospital services.
Manage routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times.
This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician's productivity, and communicate with the other associates to maintain the flow of patients.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Position Description Shift Lead - .
docx 2 of 4 Last Revised: 8/19/2013 JP Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
Conduct administrative functions as necessary.
Leadership Responsibilities (approximately 20% of time): Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand.
Support Practice Manager in hospital labor management which may include adjusting paraprofessional team's schedules on a shift by shift basis.
May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team to ensure quality medical care, exceptional client service, associate engagement and maximum productivity.
Provide professional, efficient and exceptional client service (lead by example), ensuring all associates do the same, to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets.
Foster an environment that engages associates, where associates do their best and feel good about being a member of the team.
Provide effective communication between associates, clients, hospital leadership and Central Team Support.
Ensure all hospital associates adhere to Banfield dress and grooming guidelines.
Ensure all hospitalized pets are prepped and all equipment is ready for surgery.
Ensure cases are assigned to VA's and that they are clear on their work responsibilities for the day.
Prepare whole team on cases scheduled for the day, assist with any transfers of cases from day before or external referrals to provide continuity of care, triage the treatment board.
Assist Practice Manager in identifying potential "bottlenecks" and formulating solutions to remove barriers in medical operations that would impede the doctors in providing world class preventive care and client service.
Confer with field leadership and assist with client resolution decisions, invoice adjustments and client experience exceptions.
Train and mentor new paraprofessional associates.
Quality check medical records, go home medications, regulatory documentations, hospital cleanliness, and timeliness of doctors seeing exam room patients.
Address broken equipment issues and assist in inventory management.
Other job duties as assigned.
THE FIVE PRINCIPLES Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS COMPETENCIES Leadership Priority Setting Approachability Directing Others Position Description Shift Lead - .
docx 3 of 4 Last Revised: 8/19/2013 JP Conflict Management Customer Focus Functional Peer Relationships Communication Skills Functional/Technical Skills Action Oriented Motivating Others CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Organizational ability - Demonstrates a systematic approach in carrying out assignments.
Is very orderly and excels at cutting through confusion and turning chaos into order.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.
Translates problems into practical solutions.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.
Can provide directions.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO) Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures.
Takes on additional responsibility when both big and small tasks need to be done.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals.
Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS Ability to be confident around pets (i.
e.
, dogs, cats, birds, reptiles, etc.
) Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job.
This position often requires working weekends and evenings.
The noise level in the work environment is moderately high.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
Requires ambulatory skills sufficient to perform duties while at hospital and to visit various locations.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to reach and grasp, and visual acuity to use a keyboard, operate equipment and read information.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Position Description Shift Lead - Job Description.
docx 4 of 4 Last Revised: 8/19/2013 JP EXPERIENCE, EDUCATION AND/OR TRAINING Associate's degree or veterinary technician certification/licensure preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
Two years experience (healthcare, veterinary profession, service-type industry, etc.
) required, with six months experience at Banfield preferred.
Prior supervisory experience preferred.
Medical background (veterinary technician, human healthcare, pharmaceutical, etc.
) with medical terminology training preferred.