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Bank manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
Dr. JP Krahel Ph.D.
Bank manager example skills
Below we've compiled a list of the most critical bank manager skills. We ranked the top skills for bank managers based on the percentage of resumes they appeared on. For example, 6.8% of bank manager resumes contained bank products as a skill. Continue reading to find out what skills a bank manager needs to be successful in the workplace.

15 bank manager skills for your resume and career

1. Bank Products

Those products which a bank offers to its customers are called bank products. There a variety of services that a bank offers to attract customers. Some of the banking products/ services are: giving loans, overdrafts, check payments, exchange of foreign currency, consultancy services credit, debit and ATM cards, home and online banking.

Here's how bank managers use bank products:
  • Generated new business through presentation of bank products and providing excellent customer service.
  • Participate in selling Bank products and providing excellent customer service.

2. Financial Services

Financial services are economic services that are offered by the finance sector, which includes banks, financial institutes credit-card agencies, insurance companies, accountancy firms, and others that handles assets. Organizations in the financial services sector are concerned with money and risk management.

Here's how bank managers use financial services:
  • Experience in operations, customer service and/or financial services management within a high volume, fast-paced and constantly changing environment.
  • Administered and provided financial services for small enterprises.

3. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how bank managers use business development:
  • Collaborate with Business Development Officers by utilizing Cash Management products to entice potential clients and develop complete relationships with existing clients.
  • NabSpecialised Role: Business development and account management of the NabSpecialised portfolio of clients, specifically Government and Education.

4. Secrecy

Secrecy is the method of hiding data from individuals or groups while disclosing it with other individuals especially if they do not qualify the "need to know".

Here's how bank managers use secrecy:
  • Performed all administrative duties related to attendance, Regulatory Training's and Bank Secrecy Act and Bank Quarterly Audits
  • Bank Secrecy Act knowledge as it may relate to the lending functions.

5. Bank Secrecy Act

Here's how bank managers use bank secrecy act:
  • Directed a confidential process analysis & improvement project to investigate company compliance with federal Bank Secrecy Act requirements.
  • Participated in Fraud and Anti-Money Laundering/Bank Secrecy Act/USA Patriot Act investigations.

6. Community Involvement

Here's how bank managers use community involvement:
  • Helped to drive business through customer relations and community involvement.
  • Prospect new clients through community involvement, telemarketing and outside sales.

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7. Anti-Money Laundering

Anti-Money Laundering or, as it is often shortened to, AML is the name of a set of laws, regulations, and similar rules and rulings which are crafted and applied with the goal of preventing people from engaging in and successfully doing money laundering.

Here's how bank managers use anti-money laundering:
  • Utilized Fraud Anti-Money Laundering Program to search and identify non-alert or case relatedindicators of potential fraud scenarios.
  • Manage compliance of federal anti-money laundering reporting including Monetary Instrument Sales, Currency Transaction Reviews and Transaction Review Memos.

8. Client Relationships

Here's how bank managers use client relationships:
  • Monitored client relationships to ensure excellent customer service and opportunities for additional products and services.
  • Developed new and strengthened existing personal and business client relationships.

9. Local Community

Here's how bank managers use local community:
  • Planned and executed business networking activities in the local community.
  • Increased new bank relationships within the local community by providing superior customer service and banking products both business and personal.

10. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how bank managers use real estate:
  • Cultivated new in-purchase loans by developing relationships with real estate agents, bank representatives and homeowners.
  • Worked with clients in Panama city, and Nassau, investing in securities, real estate and hedge funds.

11. Operational Procedures

The operational procedure means the prescriptive documents that describe processes involving several partners. The involved techniques get utilized in defining the related work.

Here's how bank managers use operational procedures:
  • Promoted to oversee New Accounts department, direct operational procedures, and develop/implement innovative sales program.
  • Maintained operational procedures within the bank audit guidelines.

12. Business Relationships

Here's how bank managers use business relationships:
  • Develop new consumer and small business relationships by prospecting new households and businesses while growing existing customer relationships.
  • Analyzed client financial statements, completed loan structuring and recommendations, and managed full business relationships.

13. Risk Management

Risk management is the method of recognizing, evaluating, and managing risks to an organization's resources and profits. Financial insecurity, regulatory liability, strategic management mistakes, incidents, and natural hazards are just some of the challenges or dangers that could arise. For digitalized businesses, IT security vulnerabilities and data-related threats, as well as risk management techniques to mitigate them, have become top priorities.

Here's how bank managers use risk management:
  • Prepared risk management assessment and business continuity plan documents and resolved any audit issues.
  • Implemented risk management and mitigation measures by reviewing account transactions for overdrafts, balance fluctuations, and wire transfers.

14. Treasury

Here's how bank managers use treasury:
  • Enhance existing treasury management services offered through online banking.
  • Managed general C&I lending, Professional Services lending, Depository, Investment Management, Treasury Management Services.

15. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how bank managers use hr:
  • Coordinated with HR on the hiring of new employees, performance reviews, employee discipline, terminations and salary adjustments.
  • Assigned several special projects to include interviewing potential new employee via HR.
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Dr. JP Krahel Ph.D.Dr. JP Krahel Ph.D. LinkedIn profile

Associate Professor of Accounting, Accounting Department Chair, Loyola University Maryland

First, Excel. It's the most basic, essential tool for the accounting professional. If you can come in on Day 1 knowing essential keyboard shortcuts, proper formula and reference use, and how to format a spreadsheet properly, you'll have an immediate advantage over your peers.

Second, believe it or not, is writing. People think that accounting is all about numbers, but really, it's less about the math (which Excel does for you) and more about being able to explain the deeper meaning behind the results. Can you explain complex depreciation methods to an audit client? Give bad news to a tax client in an understandable way? These are big deals.

Third is data analytics. Given the immense volume of data now available to firms, someone who can extract, clean, and present that data using modern software tools will have an edge. It's really another form of communication, and one that early-career accounting professionals would do well to familiarize themselves with before entering the workforce.
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List of bank manager skills to add to your resume

Bank manager skills

The most important skills for a bank manager resume and required skills for a bank manager to have include:

  • Bank Products
  • Financial Services
  • Business Development
  • Secrecy
  • Bank Secrecy Act
  • Community Involvement
  • Anti-Money Laundering
  • Client Relationships
  • Local Community
  • Real Estate
  • Operational Procedures
  • Business Relationships
  • Risk Management
  • Treasury
  • HR
  • Cash Management
  • Bank Operations
  • Regulatory Compliance
  • Loan Applications
  • Financial Solutions
  • Wealth Management
  • Bank Policies
  • Credit Card
  • Consumer Loans
  • Corporate Banking
  • Customer Satisfaction
  • Commercial Banking
  • Customer Complaints
  • Internal Controls
  • Direct Reports
  • Strong Analytical
  • Cross-Selling
  • Profiling
  • Financial Institutions
  • Loan Portfolio
  • Origination
  • Performance Reviews
  • Customer Relations
  • Business Plan
  • Financial Statements
  • Performance Evaluations
  • ACH
  • Financial Products
  • ATM
  • Customer Issues
  • Commercial Loans
  • Branch Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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