What does a Bank Manager do?

A bank manager is responsible for supervising banking operations and monitoring staff performance in providing the best customer service for clients with their banking needs and financial transactions. Bank managers assist the staff with the complexities of processes, train new hires, and strategize the development of services that would contribute to the bank's success. They also conduct fund audits and create accounts receivable reports at the end of the day. A bank manager responds to clients' inquiries and concerns, resolve complaints, and manage account disputes.
Bank manager responsibilities
Here are examples of responsibilities from real bank manager resumes:
- Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
- Collaborate with corporate training designers and facilitators to plan, develop and execute AML and KYC relate training.
- Handle escalations in the absence of the FCM; ensure enterprise complaint tracking own resource management for the financial center.
- Team up with FCM and regional recruiter in interview and hiring process.
- Perform other jobs and relate projects as assigned including mentoring sales employees to exceed assign goals by Bancorp.
- Monitor all banking operations according to the federal rules and regulations, including performing monthly audits, and following Bancorp standards.
- Administer CIP and KYC documentation oversight and management.
- Trade equity and fix income securities for regional asset management groups mutual funds and institutional accounts.
- Coordinate the development and management of appropriate personnel information, management database providing seamless integration with payroll and other school functions.
- Develop relationships by servicing and cross-selling bank and brokerage services to new and existing clients.
- Used profiling analysis tools to identify cross-sell opportunities and makes outbound sales calls to increase product per customer ratio.
- Create positive solutions for customer inquiries through cross-selling opportunities.
- Provide customers with effective financial counseling through effective profiling strategies.
- Comply with all state and federal laws for garnishments, tax levies, restraining orders and subpoenas.
- Develop non-interest fee income business by soliciting all branch services via cold-calling, e-mailing and telemarketing.
Bank manager skills and personality traits
We calculated that 7% of Bank Managers are proficient in Bank Products, Financial Services, and Business Development. They’re also known for soft skills such as Initiative, Interpersonal skills, and Detail oriented.
We break down the percentage of Bank Managers that have these skills listed on their resume here:
- Bank Products, 7%
Generated new business through presentation of bank products and providing excellent customer service.
- Financial Services, 7%
Experience in operations, customer service and/or financial services management within a high volume, fast-paced and constantly changing environment.
- Business Development, 6%
Collaborate with Business Development Officers by utilizing Cash Management products to entice potential clients and develop complete relationships with existing clients.
- Secrecy, 6%
Performed all administrative duties related to attendance, Regulatory Training's and Bank Secrecy Act and Bank Quarterly Audits
- Bank Secrecy Act, 6%
Directed a confidential process analysis & improvement project to investigate company compliance with federal Bank Secrecy Act requirements.
- Community Involvement, 5%
Helped to drive business through customer relations and community involvement.
"bank products," "financial services," and "business development" are among the most common skills that bank managers use at work. You can find even more bank manager responsibilities below, including:
Detail oriented. Another skill that relates to the job responsibilities of bank managers is detail oriented. This skill is critical to many everyday bank manager duties, as "in preparing and analyzing reports, such as balance sheets and income statements, financial managers must be precise and attentive to their work in order to avoid errors." This example from a resume shows how this skill is used: "provided financial statement analysis quarterly to provide a detailed business financial analysis report. "
Analytical skills. A big part of what bank managers do relies on "analytical skills." You can see how essential it is to bank manager responsibilities because "to assist executives in making decisions, financial managers need to evaluate data and information that affects their organization." Here's an example of how this skill is used from a resume that represents typical bank manager tasks: "learn database of financial institutions and lender appetites. "
Math skills. Another crucial skill for a bank manager to carry out their responsibilities is "math skills." A big part of what bank managers relies on this skill, since "financial managers need strong skills in certain branches of mathematics, including algebra." How this skill relates to bank manager duties can be seen in an example from a bank manager resume snippet: "conducted regular coaching of both qualitative and quantitative data on behaviors and results of direct reports. "
Organizational skills. Another skill commonly found on bank manager job descriptions is "organizational skills." It can come up quite often in bank manager duties, since "because financial managers deal with a range of information and documents, they must have structures in place to be effective in their work." Here's an example from a resume of how this skill fits into day-to-day bank manager responsibilities: "developed and implemented organizational system that significantly enhanced monitoring of branch cash controls, regulatory compliance, security and order processing. "
The three companies that hire the most bank managers are:
- Associated Bank17 bank managers jobs
- JPMorgan Chase & Co.15 bank managers jobs
- U.S. Bank13 bank managers jobs
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Bank manager vs. Manager finance planning and analysis
A manager finance planning and analysis oversees the daily operations of a company's financial planning department. They typically have administrative duties such as setting goals and guidelines, establishing timelines and budgets, delegating tasks among teams and staff, and reviewing financial reports regularly. They also perform research and assessments, gather and analyze financial data from different departments, coordinate staff, and solve issues and concerns when any arise. Additionally, as a manager, they must lead and empower staff to reach goals while implementing company policies and regulations.
There are some key differences in the responsibilities of each position. For example, bank manager responsibilities require skills like "bank products," "financial services," "secrecy," and "community involvement." Meanwhile a typical manager finance planning and analysis has skills in areas such as "financial performance," "financial planning analysis," "customer service," and "financial models." This difference in skills reveals the differences in what each career does.
Managers finance planning and analysis earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $109,735. On the other hand, bank managers are paid more in the finance industry with an average salary of $83,497.managers finance planning and analysis tend to reach higher levels of education than bank managers. In fact, managers finance planning and analysis are 11.2% more likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.Bank manager vs. Business manager-finance manager
A business manager/finance manager is responsible for handling the financial transactions of an organization, analyzing financial reports, and monitor investment activities. Business managers/finance managers strategize effective techniques to boost the organization's financial performance and identify business opportunities to increase revenues. They also prepare financial statements and assist senior management in making corporate decisions by conducting data and statistical analysis by studying market trends. A business manager/finance manager must have excellent critical thinking and analytical skills, especially in calculating costs and expenses to minimize the company's loss and stabilize profits.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that bank manager responsibilities requires skills like "bank products," "financial services," "secrecy," and "community involvement." But a business manager-finance manager might use other skills in their typical duties, such as, "project management," "financial management," "oversight," and "shared services."
Business manager-finance managers earn a higher average salary than bank managers. But business manager-finance managers earn the highest pay in the finance industry, with an average salary of $115,910. Additionally, bank managers earn the highest salaries in the finance with average pay of $83,497 annually.business manager-finance managers earn higher levels of education than bank managers in general. They're 7.1% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Bank manager vs. Finance and insurance manager
A finance and insurance manager is an individual who is responsible for selling new and used car buyers with financing and insurance programs. Finance and insurance managers are required to provide a thorough explanation of aftermarket products and extended warranties to customers as well as a complete explanation of manufacturer and dealership service procedures and policies. They must seek new lending institutions and maintain a good relationship with them to secure competitive interest rates and financing programs. Finance and insurance managers should also train the sales team and provide information on finance and lease programs.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from bank manager resumes include skills like "bank products," "financial services," "business development," and "secrecy," whereas a finance and insurance manager is more likely to list skills in "customer service," "insurance products," "dmv," and "life insurance. "
Finance and insurance managers earn the highest salary when working in the manufacturing industry, where they receive an average salary of $90,551. Comparatively, bank managers have the highest earning potential in the finance industry, with an average salary of $83,497.When it comes to education, finance and insurance managers tend to earn lower degree levels compared to bank managers. In fact, they're 7.5% less likely to earn a Master's Degree, and 0.4% less likely to graduate with a Doctoral Degree.Bank manager vs. Management accounts manager
A management accounts manager is responsible for maintaining healthy business relationships with clients by handling their project accounts, improving account management procedures, and identifying business opportunities that would generate more revenue resources for the company. Management accounts managers compile portfolio reports, including how the client's account performs in the market and its financial stability. They also negotiate contracts, settle terms and agreements, and ensure the highest customer experience by implementing strategic plans to enhance the company's services.
Types of bank manager
Updated January 8, 2025