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Working at Bank of America

Zippia score 4.7

Overview

JobsSalaryRevenueLocationsReviewsHistoryDemographicsCompetitorsCEO & ExecutivesSubsidiariesFAQsRemote jobs

Bank of America overview

Industry
Financial Services
Revenue
$85.5B
Headquarters
Charlotte, NC
Employees
200,000
Founded in
1998
Website
Organization type
Public
CEO
Brian T. Moynihan
Social media

Bank of America is a finance company with a focus on banking, investing, and asset management. Founded in 1998 and headquartered in Charlotte, North Carolina, the company serves individual consumers, small and middle-market businesses, and large corporations with financial products and services. They operate approximately 5,300 retail banking offices and 16,350 ATMs, as well as an award-winning online banking platform with 30 million active users and over 13 million mobile users. The company also offers industry-leading support to around 3 million small business owners through innovative online products and services.

Under the leadership of CEO Brian T. Moynihan, Bank of America has grown into one of the world's leading wealth management companies and a global leader in corporate and investment banking, with trading operations across various asset classes. Their operations extend to over 40 countries, serving corporations, governments, institutions, and individuals worldwide. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange. With 200,000 employees and an annual revenue of $85.5 billion, Bank of America stands as a leader in the finance sector.

Bank of America's mission statement

Connecting people to what matters most through lending, investing and giving definitely concurs with what is on their website.

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4.0/5

Bank of America employee reviews

Based on 94 ratings

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Bank of America employee reviews

Bank of America employee reviews
4.0/5

Based on 94 ratings

Work at Bank of America? Share your experience.
Employee reviews
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5.0
A zippia user wrote a review on May 2025
Pros of working at Bank of America

World Class

Cons of working at Bank of America

Every Organization Has Varieties of personalities who only see the short-term goals and focus on the narrow picture without understanding the bigger picture and commands and orders that percolate down that's what led to bear sterns Lehman brothers' disappearance and Merryl lynch buy over by Bofa

Bank of America benefits

nothing special as it depends upon you reporting manager and the team Dynamics and Entropy

What do you like best about Bank of America's CEO and the leadership team?

no clue

How would you improve Bank of America's culture?

no micromanagement

How did you prepare for the Bank of America interview?

be yourself don't pretend apply if you qualify have confidence determination grit attitude open flexible willing to learn accept criticism and change and transform acquire knowledge apply knowledge believe trust have faith practice study ask seek offer receive give

How does your compensation at Bank of America compare to the industry average?

normal

What's the diversity at Bank of America like?

polarized

What brings you the most joy at Bank of America?

challenges

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1.0
A zippia user wrote a review on Feb 2025
Pros of working at Bank of America

Meeting new people and making financial lives better

Cons of working at Bank of America

Management is horrible, they are racist and instead of working with current employees they hire new employees with no experience and better pay. I also hate employees pay raise is based off a manager so if a manager doesn’t like you you don’t get a raise

Bank of America benefits

Benefits

What do you like best about Bank of America's CEO and the leadership team?

Personally don’t know him

How would you improve Bank of America's culture?

A lot i would even change the name we need a more diverse culture and setting

How did you prepare for the Bank of America interview?

I prepared by learning the company and also studying the company important facts before my interview started i also was myself

How does your compensation at Bank of America compare to the industry average?

I believe me and a few others are the lowest paying banker other companies pay way more save your time if you want to succeed

What's the diversity at Bank of America like?

Failure there’s a stereotype that’s required

What brings you the most joy at Bank of America?

Some co workers

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4.0
A zippia user wrote a review on Oct 2024
Pros of working at Bank of America

Great benefits, pretty good support, good pay, good management, and lots of opportunities for growth

Cons of working at Bank of America

work life balance of a call center job can be stressful

Bank of America benefits

Best health benefits I've ever had and feeling rewarded for hard work

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3.0
A zippia user wrote a review on Sep 2024
Pros of working at Bank of America

great benefits.

Cons of working at Bank of America

Terrible leadership who put you down. Some of the goals work against each other, i.e teo individuals in the same branch with different roles have opposing goals. They say it is a team environment but the company incentive system is set up other wise.

Bank of America benefits

None worth working here.

How would you improve Bank of America's culture?

Ask people questions about how to deal with problem solving during the interview. Try to find people who want to be there and who can solve more than surface level issues before they are hired. Lots of incompetent workers right now.

How did you prepare for the Bank of America interview?

I didn’t.

What do you like best about Bank of America's CEO and the leadership team?

Kept benefit prices stable.

How does your compensation at Bank of America compare to the industry average?

They will not give you fair rasies once on board but if you quit and rejoin, you can get better pay.

What's the diversity at Bank of America like?

Very diverse, sometimes they will hire people who don’t speak enough english when role is client facing. Can create obstacles.

What brings you the most joy at Bank of America?

Leaving for the day. Enjoying closing a sale.

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5.0
A zippia user wrote a review on Mar 2024
Pros of working at Bank of America

the goals working there

Cons of working at Bank of America

loved working there

Bank of America benefits

money and benefits were the best part of working there

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1.0
A zippia user wrote a review on Jan 2024
Pros of working at Bank of America

Benefits are good but depending in the need of

Cons of working at Bank of America

You only get to advance depending on who you know and not what you know

Bank of America benefits

Medical

What do you like best about Bank of America's CEO and the leadership team?

I don’t personally know the ceo and don’t hear much about him. Or anyone else

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2.0
A zippia user wrote a review on Dec 2023
Pros of working at Bank of America

Learning and convenient locations

Cons of working at Bank of America

Management sucks, is the lowest

Bank of America benefits

Training ability to learn more

What do you like best about Bank of America's CEO and the leadership team?

Nothing mediocre at best

How would you improve Bank of America's culture?

Do a overhaul on titles

How did you prepare for the Bank of America interview?

By researching the company title and pay for the industry

How does your compensation at Bank of America compare to the industry average?

Same

What's the diversity at Bank of America like?

Did a great job

What brings you the most joy at Bank of America?

Knowing I'm assisting someone and contributing to their positive experience

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3.0
A zippia user wrote a review on Nov 2023
Pros of working at Bank of America

I liked the Project Managers that I worked with. They were super open and collaborative.

Cons of working at Bank of America

I didn't like their requirement of working 3 days a week in the office. I had to leave my job because I relocated to another city that did not have a B of A technical site. They would not allow 100% remote.

Bank of America benefits

There are a lot of educational experiences to take part in.

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1.0
A zippia user wrote a review on Oct 2023
Pros of working at Bank of America

Successfully developed and managed an in-house process to collect employee payroll information.

Cons of working at Bank of America

After receiving numerous "job well done" comments from department employees, Manager came out of a meeting and physically hit me in the head with a folder full of papers and ran and locked herself in a conference room. I informed the right people and was told to go home for the rest of the day! Two days later I received a call from HR informing me that I was terminated. WOW huh...... I suffered after being terminated and I have yet to forget what happened.

Bank of America benefits

Didn't have a chance to get perks or benefits. If you are curious about ALL the facts, I can be reached at deb.a.boles@hotmail. com. I hope this incident never happens to anyone else..!

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Bank of America

People customer service position is the in my world

Cons of working at Bank of America

Nothing very great job nice great environment

Bank of America benefits

Pay was great and bonus

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at Bank of America

Team work and assistance form experienced investigators

Cons of working at Bank of America

I love all just that the time is the issue

Bank of America benefits

Medical

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5.0
A zippia user wrote a review on Mar 2023
Pros of working at Bank of America

I'm a peoples person

Cons of working at Bank of America

My hours of working

Bank of America benefits

Friendly people plus I'm a peoples person and love work and try my best to be the best people person I can be at all times

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4.0
A zippia user wrote a review on Feb 2023
Pros of working at Bank of America

Benefits

Cons of working at Bank of America

Work in office building there isn’t a hybrid option.

Bank of America benefits

They help with everything

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5.0
A zippia user wrote a review on Jan 2023
Pros of working at Bank of America

There are lots of opportunities to grow. Very good benefits and the company values work life balance.

Cons of working at Bank of America

Pay could be better

Bank of America benefits

Healthy work environment

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3.0
A zippia user wrote a review on Jan 2023
Pros of working at Bank of America

The support from fellow staff members.

Cons of working at Bank of America

Lower that normal pay and the high goals set.

Bank of America benefits

The cafeteria located in the building.

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2.0
A zippia user wrote a review on Jan 2023
Pros of working at Bank of America

The customers

Cons of working at Bank of America

Not a good team environment or lack of morale amongst the team

Bank of America benefits

Health insurance

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3.0
A zippia user wrote a review on Nov 2022
Pros of working at Bank of America

Great benefits, opportunities out for growth

Cons of working at Bank of America

The pay isn’t the greatest with consideration to work load

Bank of America benefits

Health insurance

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5.0
A zippia user wrote a review on Aug 2022
Pros of working at Bank of America

Diverse community in the work environment

Cons of working at Bank of America

Nothing, it is a great company to work for and build your professional career.

Bank of America benefits

Insurance

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5.0
A zippia user wrote a review on Aug 2022
Pros of working at Bank of America

The diversity of roles

Cons of working at Bank of America

Some people represent the company poorly

Bank of America benefits

Health Insurance

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5.0
A zippia user wrote a review on May 2022
Pros of working at Bank of America

Fast paced, great co-workers and managers, Always moving in a positive direction.

Cons of working at Bank of America

nothing

Bank of America benefits

Health Benefits were good

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5.0
A zippia user wrote a review on May 2022
Pros of working at Bank of America

Some flexibility with work home life

Cons of working at Bank of America

Lack of guild lines in some departments

Bank of America benefits

Pay and Benefits

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4.0
A zippia user wrote a review on Mar 2022
Pros of working at Bank of America

Excellent Training

Cons of working at Bank of America

Managerial Staff lacks training

Bank of America benefits

Accuracy over quantity and double checking, proof reading legal documents

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5.0
A zippia user wrote a review on Dec 2021
Pros of working at Bank of America

Pleasant atmosphere

Cons of working at Bank of America

Work life balance

Bank of America benefits

Benefits and perks available upon hiring

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5.0
A zippia user wrote a review on Nov 2021
Pros of working at Bank of America

Work life balance. Great benefit package. Friendly

Cons of working at Bank of America

Not a whole of upward movement in my current role

Bank of America benefits

Time off, healthcare and flexibility

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3.0
A zippia user wrote a review on Nov 2021
Pros of working at Bank of America

My benefits

Cons of working at Bank of America

Management not have the answer to my questions

Bank of America benefits

Health insurance

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3.0
A zippia user wrote a review on Sep 2021
Pros of working at Bank of America

Deversity

Cons of working at Bank of America

Stress out control with monthly changing priority

Bank of America benefits

Flexibility of remote

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5.0
A zippia user wrote a review on Aug 2021
Pros of working at Bank of America

Bank of America is full of great culture

Cons of working at Bank of America

It is very hard to get a Hard to get a raise here.

Bank of America benefits

Health benefits are a plus and I also enjoy the extra training

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5.0
A zippia user wrote a review on Jul 2021
Pros of working at Bank of America

Great work life balance. Good benefits, and CEO is understanding and makes timely changes for the better.

Cons of working at Bank of America

Comparatively speaking salary is not amongst the highest although we are one of the biggest banks. Total comp can be good.

Bank of America benefits

Being able to use sick time as vacation time.

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4.0
A zippia user wrote a review on Jul 2021
Pros of working at Bank of America

Benefits packages were the best in the industry

Cons of working at Bank of America

Rigidity of schedule rules and regulations

Bank of America benefits

16 weeks paid parental leave

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4.0
A zippia user wrote a review on Jun 2021
Pros of working at Bank of America

Ability to work in different lines of businesses

Cons of working at Bank of America

Micromanagement

Bank of America benefits

Employee benefits

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5.0
A zippia user wrote a review on Jun 2021
Pros of working at Bank of America

Opportunity for growth, ideas can be shared, advanced technology

Cons of working at Bank of America

No work from home flexiblity

Bank of America benefits

Benefits.

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5.0
A zippia user wrote a review on May 2021
Pros of working at Bank of America

Being an independent contributor and the care and safety they take with their employees and clients.

Cons of working at Bank of America

N/A

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at Bank of America

Excellent benefits, inclusive environment, great people to work with, and many opportunities.

Cons of working at Bank of America

No flexibility on work from office and colocation stance even though in reality you work with people across the country and the world when completing projects. They offer little support to no support learning opportunities outside of a traditional college or university setting.

Bank of America benefits

Health benefits

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Bank of America

People are overall quite nice and helpful

Cons of working at Bank of America

Decisions could take a long time to make

Bank of America benefits

4 months paid maternity/paternity leave is awesome

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Bank of America

Benefits, federal holidays, variety of tasks, I use my hands but also my brain

Cons of working at Bank of America

Rude customers, sales, being in management

Bank of America benefits

Federal holidays

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Bank of America

I like the system and clientele. I like the experience of different customer relationships.

Cons of working at Bank of America

n/a

Bank of America benefits

401K

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5.0
A zippia user wrote a review on Dec 2020
Pros of working at Bank of America

Excellent salary, benefits, PEOPLE. Very diverse and very friendly... big on kudos.

Cons of working at Bank of America

Tribalism - cross group/business unit communication and cooperation are often lacking.

Bank of America benefits

Health Insurance, Hours, PTO, and the environment as a whole

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4.0
A zippia user wrote a review on Nov 2020
Pros of working at Bank of America

benefits, culture, work-life balance

Cons of working at Bank of America

corporate feel

Bank of America benefits

healthcare, parental leave, PTO, sabbatical program

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5.0
A zippia user wrote a review on Oct 2020
Pros of working at Bank of America

good benefits, respectful managements, they go with high level of treat people fairly and nicely....etc

Cons of working at Bank of America

Salaries need to be higher

Bank of America benefits

health plans

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5.0
A zippia user wrote a review on Sep 2020
Pros of working at Bank of America

challenges, work environment, benefits & retirement plan

Cons of working at Bank of America

nothing

Bank of America benefits

heath insurance

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4.0
A zippia user wrote a review on Sep 2020
Pros of working at Bank of America

Benefits

Cons of working at Bank of America

People staying stagnant -

Bank of America benefits

16 weeks paid paternity leave for both parents for adoption and biological

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1.0
A zippia user wrote a review on Mar 2020
Pros of working at Bank of America

Stable Salary and good benefits

Cons of working at Bank of America

Mortgage process is not efficient

Bank of America benefits

Hours and insurance benefit

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Bank of America

Commitment to excellence, salary, leadership

Cons of working at Bank of America

Limited promotion opportunities

Bank of America benefits

Flexible working opportunities and great bonuses

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4.0
A zippia user wrote a review on Mar 2020
Pros of working at Bank of America

I really enjoy my job. I get to assist people on a daily basis about health related issues. I listen to their needs and provide approriate answers for their situation. I also incorporate humor and speak a few words or sentences of the persons native language that I am familiar with. Examples include Gracias for Spanish, Xie Xie for Chinese,Merci for French, Grazie for Italian , and Shukraan for Arabic. All of these words mean thank you! You will be amazed how much these two words mean to a person in their primary language.Its almost like finding a pot of gold from a Leprechaun. It makes them feel good and I in turn feel phenomenal for brightening their day while getting paid! How much fun is that? If I had to give constructive feedback I would say my company could be a tadbit more organized with our IT systems. Computers do have glitches and no company is perfect. We remain transparent and try to fix errors in a timely manner. In my world that is 24 hours or less.I admit my standards maybe a little high. I challenge you to ask yourself do you want exceptional or mediocre service. Lets say it together EXCEPTIONAL! I come to work and do my best so my clients can leave feeling their best. I am always professional. I resolve as many incidents that I can while being productive and spreading joy before our call ends. TOUCHDOWN for everyone involved!

Bank of America benefits

Volunteering during my work shift. Example the United Way Day of Caring or Donating to the Red Cross

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5.0
A zippia user wrote a review on Mar 2020
Pros of working at Bank of America

it give good money

Cons of working at Bank of America

i dont like peple

Bank of America benefits

i like the money they give to me after every week as a bonus

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at Bank of America

How much I’ve been able to learn

Cons of working at Bank of America

Customers are very rude

Bank of America benefits

Helping people and diffusing issues

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at Bank of America

It further developed my interpersonal skills and polished my communication and team work abilities

Cons of working at Bank of America

The office setting, I love traveling to new or different sites

Bank of America benefits

401k

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4.0
A zippia user wrote a review on Dec 2019
Pros of working at Bank of America

They have good benefits

Cons of working at Bank of America

I didn’t like how things where micromanaged. It made the job stressful and unenjoyable, there was constantly pressure and sometimes people who needed help but you wouldn’t benefit from using your time helping them would get thrown to the side for someone who you would get perks for helping not fair. Didn’t happen all the time but still, didn’t like that

Bank of America benefits

The bonus

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4.0
A zippia user wrote a review on Dec 2019
Pros of working at Bank of America

Coming in every day to work makes me feel happy and help customers with their banking life.

Cons of working at Bank of America

Management can’t communicate with the team and seem like they don’t care.

Bank of America benefits

the health benefits.

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5.0
A zippia user wrote a review on Nov 2019
Pros of working at Bank of America

There was a lot of opportunity for Growth

Cons of working at Bank of America

There was nothing

Bank of America benefits

Great benefits,and bonus

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The team at Bank of America

  • The founders of Bank of America are Amadeo Giannini, Hugh McColl and Orra Monnette.
  • The key people at Bank of America are Brian T. Moynihan, Amadeo Giannini and Hugh McColl.
Key people
Brian T. Moynihan
Amadeo Giannini
Hugh McColl
Orra Monnette
The inside scoop
A leader in the banking industry, Bank of America provides financial products and services for their customers and clients throughout the United States. This reputable bank is guided by a common purpose which is to help make financial lives better by connecting clients and communities to the resource they need to be successful.

Bank of America rankings

Bank of America is ranked #12 on the Best companies to work for in North Carolina list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Bank of America salaries

Average Bank of America salary
$53,211
yearly
$25.58 hourly
Updated March 14, 2024

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Bank of America diversity

9.9
Diversity score
We calculated Bank of America’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Bank of America’s workforce.
Bank of America diversity summary. Zippia estimates Bank of America's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Bank of America's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Bank of America's workforce.
  • Bank of America has 200,000 employees.
  • 57% of Bank of America employees are women, while 43% are men.
  • The most common ethnicity at Bank of America is White (53%).
  • 20% of Bank of America employees are Hispanic or Latino.
  • 12% of Bank of America employees are Black or African American.
  • The average employee at Bank of America makes $53,211 per year.
  • Bank of America employees are most likely to be members of the democratic party.
  • Employees at Bank of America stay with the company for 5.4 years on average.

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Bank of America office locations

Bank of America is headquartered in Charlotte, NC

Biggest Bank of America locations

RankCityJob countAvg. salary
1New York, NY93$68,810
2Chicago, IL79$55,526
3Phoenix, AZ47$51,072
4Dallas, TX38$52,323
5Houston, TX15$53,492
6Los Angeles, CA13$58,716
7San Diego, CA11$58,337
8Philadelphia, PA8$60,632
9San Jose, CA8$59,956
10San Antonio, TX3$53,342

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Bank of America financial performance

9.8
Performance score

Highest paying Bank of America competitors

Compare Bank of America salaries to competitors, including Merrill Lynch, American Express, and Bank of the West. Employees at Merrill Lynch earn the highest average yearly salary of $87,121. The salaries at American Express average $86,421 per year, and the salaries at Bank of the West come in at $83,013 per year.
RankCompanyAverage salaryJobs
1$87,1210
2$86,4210
3$83,0130
4$75,7370
5$75,4830
6$73,9460
7$61,5660
8$61,5350
9$59,0890
10$56,7770
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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Bank of America, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Bank of America. The employee data is based on information from people who have self-reported their past or current employments at Bank of America. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Bank of America. The data presented on this page does not represent the view of Bank of America and its employees or that of Zippia.

    Bank of America may also be known as or be related to Banc of America Securities LLC, Bank Of America, Bank of America, Bank of America Corporation, Bank of America, N.A. and bank of america merrill lynch.