Credit Solutions Advisor - Richmond Shopping Center
Bank of America 4.7
Bank of America job in New York, NY
Staten Island, New York **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*******************************************************************************************************************************
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for originating loans for clients with residential mortgage needs and is the primary lending specialist working full time within the financial center. Key responsibilities include delivering First Mortgage and HELOC lending products in person or by telephone and providing products such as Auto Loans, Credit Cards and Core Banking products. Job expectations include effectively balancing sales performance, operational risk, and client relationship care.
This position may be responsible for the provision of residential mortgage loans, and as such, is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential mortgage loan originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.
**Responsibilities:**
+ Provides specialized and personalized service offering advice and guidance to financial center clients through the full spectrum of borrowing and banking offerings at each stage of client's life plan
+ Builds and deepens relationships with new and existing clients by leveraging the full capabilities of the bank
+ Analyzes the client's financial needs and applies knowledge of borrowing and banking to recommend financial services that best align with the client's unique priorities
+ Presents potential home lending product solutions, submits the mortgage application, assists clients with gathering supporting loan documentation, and keeps clients informed throughout the mortgage loan process through outbound calls, email, and online messaging
+ Connects with clients through outreach and pipeline management activities and conducts consistent follow-up routines to meet client needs
+ Responds to client requests and makes referrals to appropriate internal partners based on client needs
+ Partners with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates regarding delivery of an exceptional client experience
**Required Qualifications:**
+ Minimum of 2 years of mortgage origination experience. In lieu of this requirement, has previously held the role of:
+ Home Service Specialist II, Lending Client Associate, Lending Client Support Manager, Lending Specialist, Senior Banker, Business Solutions Advisor or Financial Solutions Advisor at Bank of America for 1 year
+ Knowledge of credit and home lending requirements
+ Actively listens to the client to determine their needs and goals and has a desire to interact with clients proactively.
+ Communicates professionally, effectively, and confidently and is comfortable engaging all clients in person and over the phone.
+ Is a critical thinker and can analyze financial and credit data to advise clients of product/pricing policies and guidelines and gather any additional required information.
+ Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution.
+ Strong written and verbal communications skills.
+ Ability to handle ambiguity and adapt to changing circumstances.
+ Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic.
+ Can be flexible to work weekends and/or extended hours as needed.
+ A true team player and collaborator, translating knowledge and experience into strong and productive relationships internally and externally.
+ Ability to learn and understand technology.
+ Demonstrates a commitment to professional ethics and is thorough and thoughtful in incorporating relevant regulatory due diligence as well as complying with all Federal and State compliance policies.
**Desired Qualifications:**
+ Experience working in a financial center where goals were met or exceeded.
+ Knowledge in analyzing and comprehending complex financial data and providing financial alternatives.
+ Knowledge of banking products and services.
+ Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously.
+ Experience in a loan origination role in a retail environment and knowledge of
+ Mortgage Products (Conventional, Jumbo and HELOC, Government)
+ Structuring, Processing, underwriting and closing procedures
+ Federal regulations governing real estate lending
+ FHA and HUD guidelines
+ Other Lending Products (Credit Card, Vehicle Loans)
+ Strong computer skills including MS applications and previous experience utilizing laptop technology.
**Skills:**
+ Client Management
+ Client Solutions Advisory
+ Customer and Client Focus
+ Referral Identification
+ Risk Management
+ Client Experience Branding
+ Credit Documentation Requirements
+ Credit and Risk Assessment
+ Pipeline Management
+ Referral Management
+ Attention to Detail
+ Collaboration
+ Issue Management
+ Prospecting
+ Relationship Building
**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$97k-133k yearly est. 46d ago
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Wealth Management Summer Analyst Program - Chief Investment Office, Investment Solutions Group, and Merrill Home Office 2027
Bank of America Corporation 4.7
Bank of America Corporation job in Jersey City, NJ
Wealth Management Summer Analyst Program - Chief Investment Office, Investment Solutions Group, and Merrill Home Office Bank of America: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Merrill:
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products, services and solutions for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective.
Job Description & Program Overview:
Bank of America provides comprehensive wealth management solutions to affluent and high-net-worth clients through Merrill and Private Bank teams.
Our Wealth Management Summer Analyst Program is designed to offer candidates the opportunity to work in various positions within our Chief Investment Office, Investment Solutions Group, and Merrill Home Office.
As part of the Merrill organization, the Chief Investment Office and Investment Solutions Groups strive to provide world-class investment strategies, platforms, solutions and support for clients across all wealth management lines of business (including Merrill and the Private Bank).
Through a highly integrated and effective Investment Process, they provide solutions across all product platforms and asset classes - multi-asset, equity, fixed income and alternative investments including structured products - through a comprehensive due diligence and oversight process for client portfolios. They also coordinate the investment strategy for wealth management advisors and clients, harmonizing and distilling market themes, identifying trends and supporting our client-focused investing approach.
Merrill Home Office functions are critical to ensuring the wealth management strategies, tools, and processes are aligned to support our field operations in their pursuit of client acquisition and retention.
Our structured 10-week internship provides extensive on the job training, in addition to educational speaker events, coaching and mentorship throughout. Interns will be placed on a specific team within the Chief Investment Office, Investment Solutions Group, or Merrill Home Office such as:
* Chief Investment Office
* Investment Strategy and Thought Leadership
* Asset Allocation
* Due Diligence
* Portfolio Management & Strategy (Fixed Income, Equity & Multi-Asset)
* Sustainable & Impact Investing
* Investment Solutions Group
* Alternative Investments
* Investment Products & Platforms
* Personal Retirement Product Management
* Wealth Management Specialists
* Merrill Home Office
* Merrill Chief Operating Office Organization
Qualifications:
Required
* Bachelors or Bachelors direct to Masters degree program student with a graduation date between November 2027 and August 2028
* Demonstrated record of achievement, such as extracurricular activities or leadership roles
* Finance knowledge
* Excellent verbal and written communication skills
* Analytical and critical thinking skills
* Ability to work effectively within a team
* Ability to think independently
* Ability to work collaboratively
* Strong time management skills and attention to detail
Desired
* 3.2 minimum GPA preferred
* Technical skills such as Excel and PowerPoint
* Major or minor of studies in a field of Quantitative Finance, Financial Engineering, or a related technical field that blends advanced quantitative methods with finance and economics is a plus
* Experience managing and analyzing large data sets using data science tools such as artificial intelligence and machine learning
* Knowledge of coding and programming skills, including but not limited to Bloomberg, FactSet, Python, R, or equivalent
Bank of America is unable to consider candidates that will require visa sponsorship now, or in the future, for this specific role.
Travel: On needs basis
Full / Part-time: Fulltime
Hours Per Week: 40.00
Shift: 1st Shift
$76k-104k yearly est. 3d ago
Senior Penetration Tester: App & Cloud Security
Jpmorgan Chase & Co 4.8
New York, NY job
A leading financial services firm is seeking an Assessments & Exercises Senior Associate to join their Cybersecurity team. This role requires expertise in cybersecurity assessments and penetration testing of critical applications. The ideal candidate will possess at least 3 years of experience in the field, along with strong communication skills for effective reporting and collaboration. You will contribute to shaping the firm's security posture by proactively identifying risks and suggesting improvements through industry-standard methodologies and testing.
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$92k-116k yearly est. 6d ago
Private Equity Fund Admin Associate - NAV & Reporting
Jpmorgan Chase & Co 4.8
New York, NY job
A leading financial institution is seeking a Private Equity Fund Admin Associate to manage daily client deliverables for Private Equity fund administration. The role encompasses maintaining books and records, calculating management fees, and overseeing capital events. Candidates should have a CA/CPA qualification, 4+ years of experience in fund administration, and proficiency in accounting for complex transactions. Strong communication and team collaboration skills are essential for managing client expectations and resolving issues effectively.
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A leading financial institution is seeking a Vice President to join its Resolution Stress Testing team in New York. In this role, you'll develop the modeling strategy for markets businesses and work closely with various lines of business. You will lead the modeling efforts, engage with senior management, and enhance compliance with regulatory challenges. Candidates should have over 7 years of experience in model development and strong analytical skills. Ability to communicate effectively with stakeholders is essential.
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$136k-195k yearly est. 3d ago
Open Banking Analytics Leader
Jpmorgan Chase & Co 4.8
New York, NY job
A leading financial services firm is seeking an Analytics Director to drive data and analytics strategy within its Open Banking Analytics Team. This role involves overseeing analytics solutions that deliver business value, establishing best practices, and managing a high-performing team. The ideal candidate will have over 10 years of experience in advanced analytics and strong leadership skills, as well as proficiency in analytics tools and technologies.
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$98k-141k yearly est. 2d ago
Senior Capital & Stress Testing Risk Officer
Jpmorgan Chase & Co 4.8
New York, NY job
A leading financial services company located in Brooklyn, NY seeks a Senior Officer in Risk Management to support regulatory capital and stress testing initiatives. This role involves collaborating with various stakeholders to ensure robust risk management practices while delivering high-quality analytics and reports. Candidates should have a bachelor's degree along with a minimum of five years of relevant experience, strong analytical skills, and proficiency in tools like Excel and Tableau. A competitive compensation package and benefits are offered.
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$113k-162k yearly est. 3d ago
Compliance - Risk Management and Compliance Governance Director - Executive Director
Jpmorgan Chase & Co 4.8
New York, NY job
Brooklyn, NY, United States and 1 more
Job Information
Job Identification 210676172
Job Category Firmwide Risk and Compliance
Business Unit Corporate Sector
Posting Date 01/02/2026, 04:20 PM
Locations 4 Chase Metrotech Ctr, Brooklyn, NY, 11245, US 1111 Polaris Pkwy, Columbus, OH, 43240, US
Job Schedule Full time
Job Shift Day
Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Global Financial Crimes Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Global Financial Crime Compliance Governance Director within the Compliance, Conduct and Operational Risk (CCOR) team, you will be tasked with the strategic development and oversight of the technology and governance programs for the Know Your Customer (KYC) team. Your responsibilities will include managing KYC and Customer Escalations, as well as the team's governance process, which encompasses committee, change management, and LOB oversight with a focus on LOB metrics. You will work closely with upstream teams and technology to streamline the management of regulatory changes and integrate information into the team's digital policy tool. Additionally, you will supervise the team's Regulatory Exams, Audits, and controls testing, and manage the technology that supports document maintenance. You will be instrumental in promoting innovation to scale the platform in line with the team's new regulation mapping process and creating synergies across the Customer Escalation Standard and KYC Governance program. Your role will also involve executing strategy, developing new strategic initiatives, managing the team's controls framework including CORE controls, providing direction on policy changes, offering advisory, and leading strategic firmwide KYC initiatives. Lastly, you will be expected to lead, mentor, and develop a team of professionals, fostering a culture of integrity, accountability, and excellence.
Job Responsibilities
Direct team governance processes, including committee management, change management, and oversight of Lines of Business (LOBs), with responsibility for LOB metrics.
Manage teams responsible for making updates to policy requirements in accordance with change management and governance processes, as well as in partnership with LOB and Compliance stakeholders.
Collaborate with LOBs on KYC-related matters, providing credible challenge as the Firm's KYC subject matter expert, particularly regarding the Global KYC Standard.
Lead the firm's AML and Sanctions Risk Assessment Program, driving transformation initiatives.
Administer the firm's Customer Escalation Standard and Terminated Party List.
Coordinate the team's management of Regulatory Exams, Audits, and controls testing.
Develop and maintain strong partnerships with senior business management and counterparts in Legal, Audit, Control, and Risk.
Execute existing strategy and develop new strategic initiatives for the team.
Manage the team's controls framework, including controls outlined within CORE
Lead, mentor, and develop a team of professionals, promoting a culture of integrity, accountability, and excellence.
Required qualifications, capabilities, and skills
10+ years AML/BSA/KYC Compliance or other related experience such as Risk management, Audit or similar Control-related experience that includes policy writing.
Strong understanding of relevant statutory and regulatory AML/KYC requirements globally, with the ability to understand, interpret and apply complex regulatory requirements to business practices.
Ability to establish credibility, strong partnerships and influence a broad stakeholder group which includes regulators, senior business leaders, control functions, and corporate partners globally.
Possess strong written and oral executive-level communications skills.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Our Compliance teams work globally across all lines of business to advise internal stakeholders on the impact of regulatory requirements and how to balance these with the firm's needs. Their diverse mandate means they also provide input on new business strategies, product lines, policies, training, operational processes, risk mitigation and control.
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$122k-151k yearly est. 5d ago
Senior Wealth Relationship Lead
Citigroup Inc. 4.6
New York, NY job
A leading global bank is seeking a Sr. Analyst for Wealth Relationship Management in New York. The role involves building and deepening relationships with affluent clients, tailoring financial solutions to their needs. Candidates should have 5-8 years of experience, possess strong analytical and communication skills, and be familiar with financial planning software. Competitive salary and robust benefits package offered, including medical coverage and retirement plans.
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$140k-191k yearly est. 6d ago
Executive Director, Global Risk & Compliance Governance
Jpmorgan Chase & Co 4.8
New York, NY job
A leading global financial institution is seeking a Governance Director in Risk Management and Compliance to oversee KYC initiatives and manage compliance processes. The ideal candidate will have over 10 years of experience in AML/BSA/KYC Compliance, with capabilities in risk assessment and strong communication skills. This role requires leadership and strategic oversight of governance programs, aiming to enhance operational efficiency and compliance with regulatory standards. Competitive compensation and a comprehensive benefits package are offered.
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A leading financial institution in New York is seeking an experienced Private Client Banker to manage client banking relationships. You will provide exceptional service, educate clients on digital banking solutions, and actively engage in acquiring new clients. A high school degree is required plus experience in financial services sales. This role expects a strong relationship-oriented approach and excellent communication skills, offering a dynamic work environment with development opportunities.
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$114k-147k yearly est. 4d ago
Director, eCommerce Payments Solutions
Jpmorgan Chase & Co 4.8
New York, NY job
A leading financial services firm in New York is seeking a Product Solutions Director to guide sales advisory and optimize complex problem-solving in eCommerce Payments. This role requires extensive experience in product solutions and sales strategies, with a passion for delivering client-centric solutions. The ideal candidate should have over 8 years in leadership roles and expertise in the financial sector, along with a track record of transforming sales and technology.
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$127k-182k yearly est. 3d ago
Investment Banking [Multiple Positions Available]
Jpmorgan Chase & Co 4.8
New York, NY job
Duties: Build and use complex financial models, complete analytical exercises, and work with large data sets. Support senior bankers in developing structured solutions for complex transactions. Develop corporate finance and structuring areas including capital structure, capital allocation, separations and spin-offs. Draft presentation materials, management presentations, Board materials, and other presentation materials for use in M&A and capital markets transactions or strategic client dialogue. Keep abreast of key market developments and establish knowledge of the target client base and relevant market dynamics. Create thematic client content on key issues and market development. Using data analysis and statistical tools like Excel VBA to analyze global market trends and make informed investment decisions. Use mathematical computing techniques like Monte Carlo simulations for stress testing future financial scenarios and multi- variable regressions for identifying optimal valuation drivers. Use financial software tools and techniques to drive and automate efficient data processing.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Software Engineering, Data Science, Economics, Computational Finance, or related quantitative field of study plus 4 years (48 months) of experience in the job offered or as Investment Banking, or related occupation.
Skills Required: This position requires four (4) years of experience with the following: performance measurement of corporates and translating quantitative information into actionable insights that can be leveraged by both analytic and non-analytic staff; designing and developing interactive Excel reports with advanced functionalities including lookup, index match, data analysis add-ins, pivots, VBA and VBScript; performing statistical data analysis including multi-variate regressions; running probabilistic scenarios including Monte Carlo simulations; building presentations for corporates and investors in PowerPoint; extracting, aggregating, and analyzing data from data providers including all of Factset, Bloomberg, and CapIQ; performing financial modeling by creating and interpreting valuation models including comparable company valuations, merger models, cost of capital models and performing sensitive scenario analysis; credit rating analysis and analyzing data from credit agency reports including Moody's and S&P.
Job Location: 270 Park Avenue, New York, NY 10017. This position requires up to 10% domestic travel to JPMC client sites.
Full-Time. Salary: $175,000 - $175,000 per year.
$175k-175k yearly Auto-Apply 13d ago
Tech Services Lead
Bank of America 4.7
Bank of America job in Jersey City, NJ
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for managing the day-to-day activities and functions for the assigned team. Key responsibilities include delegating work to team members, supervising work processes, providing informal leadership of sub teams or technology silos, managing on call and support schedules, and providing leadership, mentorship, and direction to team members. Job expectations include solving complex technical and analytical issues and effectively communicating results to senior management and Line of Business partners.
Responsibilities:
Manages and prioritizes multiple tasks and assignments for the team including tracking tasks and tickets in system(s) of record, ensuring enterprise service level agreements are met, and participating in defect, incident, problem, and change review meetings and release activities
Provides point of escalation for team members, peers, and partner teams, and shares the leadership Point of Contact for triage of high priority incidents or consulting engagements
Performs all responsibilities of team members from applicable teams
Works with appropriate teams to ensure alerts, monitoring, dashboards, and processes are established appropriately for new projects and initiatives
Participates and helps with resource interviews and onboarding processes
Performs access reviews, conducts compliance activities, and serves as a delegate for administrative processes
Position Summary:
Respond to and resolve business queries for Market Risk space.
Manage user query mailbox effectively, understand the scope of team's work and ensure timely and appropriate response is provided for all user queries.
Respond to and resolve feed and batch support items, Manage alerts and monitoring.
Utilize important framework tools such as ITSM, ITRS, JIRA, DynaTrace and Splunk, etc. for both making updates and producing reports.
Incident management - provide timely and accurate user notifications as well as managing escalations when needed.
Documentation and knowledge management.
Follow up and coordinate resolutions with various development teams.
Assist with metrics reporting.
Coordinate and perform Business Continuity testing and related paperwork.
Organize and run meetings independently for issue resolution.
Identify scope for automation to reduce manual, repeating tasks.
Required Qualifications:
5+ years of Production Support experience.
Strong SQL Knowledge.
Strong UNIX / LINUX knowledge.
Knowledge of Software Development Life Cycle.
Working knowledge of ITIL.
Strong verbal and written communication skills.
Excellent project and time management skills.
Working knowledge of ITRS, DynaTrace and Splunk
Working knowledge of Autosys and Bob jobs.
Scripting knowledge such as Python
Desired Qualifications:
Financial industry experience
Knowledge of Market Risk or Counterparty Credit Risk
Ability to work in a multi-regional team.
Agile methodology
Operations exposure with Windows OS
Working knowledge with Tableau
Skills:
Collaboration
Influence
Production Support
Risk Management
Solution Design
Analytical Thinking
Architecture
Innovative Thinking
Result Orientation
Stakeholder Management
Adaptability
Automation
DevOps Practices
Project Management
Solution Delivery Process
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540) Pay and benefits information Pay range$92,100.00 - $160,100.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$92.1k-160.1k yearly Auto-Apply 6d ago
Senior eCommerce Payments Product Lead
Jpmorgan Chase & Co 4.8
New York, NY job
A top financial institution in New York is seeking an experienced Product Manager to drive product innovation in Merchant Services. You will lead the end-to-end product life cycle, develop strategies, and ensure top-tier client experiences. Ideal candidates have over 5 years in product management, particularly in payments, with strong analytical and stakeholder management skills. This role offers a competitive salary and the chance to impact customer satisfaction significantly.
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$112k-140k yearly est. 4d ago
Consumer Site Leader - Credit Claims
Bank of America 4.7
Bank of America job in Newark, NJ
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This job is responsible for leading the day-to-day operations of a highly complex environment, working closely with key partners to grow the business responsibly while driving operational excellence. Key responsibilities include leading a positive atmosphere for our employees and delivering exceptional client care. Job expectations include managing key performance indicators, making difficult decisions, and driving employee satisfaction, retention, and development.
Role will manage the Credit Billing Disputes Claims organization within Consumer and Small Business Claims Operations (CSBCO), which is part of Client Protection.
Responsibilities:
Drives key performance indicators with team managers to build foundational routines through identification, coaching, evaluation, and consistent themes of recognition
Ensures site-wide compliance with our Enterprise Risk Framework standards and company guidelines to minimize losses and ensure legal compliance
Leads division-wide initiatives that may include engagement with senior partners and peers to implement company initiatives
Influences key partners and stakeholders with a focus on relationship building to assist in achieving desired business goals and delivering exceptional results
Encourages a culture that prioritizes employee engagement, satisfaction, and retention while also supporting talent motivation and career growth
Monitor work queues to ensure timely completion of each step of the claims process and collaborate with Capacity Management team on alignment of resources
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Qualifications:
10+ years of Operations experience including 5+ years of supervisory experience.
Ability to communicate, influence and drive change across all levels of the organization, leveraging advanced written, verbal and presentation skills.
Ability to Influence partners via data-driven business cases backed by subject matter expertise, and to encourage collaboration across lines of business.
Strong Risk Control framework.
Strong Analytical skills.
Proven track record of identifying process opportunities to improve the client and associate experience.
Strong prior results with Employee Engagement.
Ability to deliver across a varied set of priorities, both planned and ad-hoc, and adapt within a dynamic and fast-paced environment.
Desired Qualifications:
Bachelor's degree.
Experience in Billing Disputes.
Experience with EPIC and ENG systems, Visa, and Mastercard.
Skills:
Performance Management
Results Oriented
Risk Management
Strategic Thinking
Business Intelligence
Conflict Resolution
Customer Focus
Drives Engagement
Hiring and Onboarding
Leadership Development
Talent Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
$111k-141k yearly est. Auto-Apply 60d+ ago
Manual Ethical Hacker
Bank of America Corporation 4.7
Bank of America Corporation job in Jersey City, NJ
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Manual Ethical Hacking is part of the Application Development Security Framework Program within Bank of America's Cyber Security Assurance Offensive Security group. The program provides services to assess the vulnerability of the bank's applications to malicious hacking activity.
This intermediate technical role is responsible for performing application security assessments of the bank's technologies, applications, and cyber security controls while adapting testing methods to evolving and emerging threats. Key responsibilities include performing research, understanding the bank's security policies, working with the appropriate partners to complete assessments and simulations, identifying misconfigurations and vulnerabilities, and reporting on associated risk. These individuals partner closely with security partners, CIO clients and multiples lines of business.
Key Responsibilities in order of importance:
* Perform assigned analysis of internal and external threats on information systems and predict future threat behavior
* Incorporate threat actors' tactics, techniques, and procedures into offensive security testing
* Perform assessments of the security, effectiveness, and practicality of multiple technology systems
* Leverage innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security.
* Prepare and present detailed technical information for various media including documents, reports, and notifications
* Provide clear and practical advice regarding managed risks
* Learn and develop advanced technical and leadership skills, Mentor Junior assessors in technical tradecraft and soft skills
Required Skills:
* Minimum of 4 years of professional pentesting, application security or ethical hacking experience, preferably in a large, complex, enterprise environment
* Detailed technical knowledge in at least 3 of the following areas: security engineering; application architecture; authentication and security protocols; application session management; applied cryptography; common communication protocols; mobile frameworks; single sign-on technologies; exploit automation platforms; RESTful web services
* SQL injection/XSS attack without the use of tools
* Experience performing manual code reviews for security relevant issues
* Experience working with SAST tools to identify vulnerabilities
* Able to manually identify and reproduce findings, discuss remediation concepts, develop PoCs for vulnerabilities, use scripting/coding techniques, proficiently execute common penetration testing tools, triage, and support incidents, and produce high value findings
* Experience performing manual web application assessments i.e., must be able to simulate a
* Knowledge of network and Web related protocols/technologies (e.g., UNIX/LINUX, TCP/IP, Cookies)
* Experience with vulnerability assessment tools and penetration testing techniques
* Solid programming/debugging skills
* Experience of using a variety of tools, included, but not limited to, IBM AppScan, Burp and SQL Map
* Threat Analysis
* Innovative Thinking
* Technology Systems Assessment
* Technical Documentation
* Advisory
Desired:
* CISSP, CEH, OSCP, OSWE, GPEN, PenTest+ or similar
* Strong programming/scripting skills
* Mobile application analysis
* Frida
* Binary analysis (disassembly skills)
Skills:
* Advisory
* Innovative Thinking
* Technical Documentation
* Technology System Assessment
* Threat Analysis
* Adaptability
* Collaboration
* Executive Presence
* Scenario Planning and Analysis
* Test Engineering
* Controls Management
* Information Systems Management
* Issue Management
* Mentoring
* Presentation Skills
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
Shift:
1st shift (United States of America)
Hours Per Week:
40
$94k-135k yearly est. 5d ago
AI Deployment Manager
Jpmorgan Chase & Co 4.8
New York, NY job
JobID: 210698047 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $128,250.00-$205,000.00 We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world's largest bank.
On the Data and Analytics Productivity and Transformation Team, we're dedicated to reinventing how data and analysis drives business outcomes. Our mission is to empower analysts with AI-powered tools and enable deeper, higher-value work for our clients. We champion skill development and change management, ensuring all data and analytics professionals can thrive in this new AI environment. By commercializing innovative AI Platforms, Tools, Systems and Products and fostering a culture of experimentation, we deliver measurable productivity improvements and accelerate the adoption of cutting-edge capabilities.
As the AI Deployment Manager on the Data and Analytics Productivity and Transformation Team, you will lead the evaluation, selection, and deployment of both in-house and third-party AI solutions to drive adoption and measurable impact across analytics teams. Leveraging existing proprietary solutions and dozens of others, you'll implement a standardized evaluation framework, coordinate hands-on testing with diverse analyst groups, and capture feedback through unified scorecards. You will facilitate the adoption of integrated solutions, eliminate redundant ETL work, and streamline stakeholder requests using AI-driven tracking. Additionally, you'll commercialize innovative use cases-such as code generation and knowledge bases-support NLP data visualization rollouts and prepare for business user testing of advanced "talk to data" solutions. Through collaboration with key partners, you'll ensure solutions are rigorously tested, effectively adopted, and aligned with priorities to empower analysts to focus on higher-value work and accelerate the analytics transformation at Chase.
Job Responsibilities:
* Influence the direction of internal tools and platforms while exploring, developing and sourcing AI tools tailored to evolving business needs.
* Liaise with AI focused teams that are building proofs of concept.
* Lead robust evaluations of both in-house AI solutions and external third-party vendors to identify and implement high-impact, high-adoption technologies.
* Establish, customize and maintain a standardized, criteria-driven decision-making process for evaluating and selecting analytic tools and solutions.
* Coordinate and support hands-on testing programs with diverse analyst groups, ensuring real-world feedback and broad participation.
* Capture and analyze tester feedback using unified scorecards and structured evaluation criteria to ensure consistency and comparability.
* Facilitate the adoption and scaling of integrated agentic solutions and multiple point solutions across analytics teams.
* Commercialize innovative use cases, such as code generation and knowledge bases, and support the rollout of NLP data visualization and "talk to data" solutions.
* Collaborate with key partners to drive solution deployment, conduct regular progress check-ins, and ensure alignment with strategic objectives and OKRs.
Required Qualifications, Capabilities and Skills:
* BS Degree and 5+ years in business analytics, consulting, or solution design roles with significant experience leading large-scale analytics initiatives across complex organizations.
* Success managing cross-functional teams and driving organizational change implementing standardized frameworks, piloting new technologies, and achieving measurable business outcomes.
* Ability to evaluate and implement analytics tools and technologies, both in-house and third-party.
* Experience with data analytics platforms, machine learning concepts, and related technologies (e.g., Databricks, Snowflake, NLP tools).
* Adept at leading complex projects, coordinating cross-functional teams, and delivering results on time.
* Capacity to design and execute structured evaluation frameworks, pilot programs, and user testing scenarios.
* Focused on delivering measurable outcomes, such as productivity improvements, cost savings, or enhanced user satisfaction.
* Excellent communication, with an ability to convey the strategic vision in a digestible manner for varying technical, non-technical, and senior audiences
* Experience and ability to collaborate, influence, and build consensus among senior leaders, technical teams, and business stakeholders to align on priorities and drive adoption of innovative solutions.
* Knowledge of data management and analytics organizations, quantitative methods, and work product development processes
Preferred qualifications, capabilities, and skills
* Advanced degree in an applicable STEM field
* Excellent analytical skills with the ability to assess solution effectiveness, identify gaps, and recommend improvements.
* Ability to drive adoption of new tools and processes, including training, communication, and change management initiatives.
* Clearly articulate technical concepts, present findings, and influence decision-making at all organizational levels.
* Comfortable working in a fast-paced, evolving environment and quickly adapting to new technologies, methodologies, and business needs.
$128.3k-205k yearly Auto-Apply 9d ago
Infrastructure Engineer Lead - Cloud Network Engineer
Bank of America 4.7
Bank of America job in Jersey City, NJ
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for infrastructure tool/service designs within technical domains in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of tools/services by leading others in solution development, maintenance of templates, playbooks and automation used during implementation. Job expectations include demonstrating expertise within technical domains, decomposing issues or objectives into work units, advancing efficient solution delivery practices, and promoting exceptional design, engineering and organizational practices.
Enterprise Cloud Platforms Team:
Enterprise Cloud Platforms team in the CTI organization offers Private and Public Cloud platforms for Bank of America's developers to drive faster time-to-market, innovation with private and public cloud capabilities, and reduce complexity with bult-in integrations. We believe in high quality engineering culture to engineer our platforms with customer and platform mindset, design for large enterprise scale and resilience, and accelerate market innovation into the technical platforms we deliver.
As part of this team, you will have a large impact on the evolution of next generation Cloud services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.
This individual as a Cloud Platforms Infrastructure Lead role is responsible for overseeing the design, implementation, and management of secure and efficient network architectures within cloud environments. This role involves collaborating with cross-functional teams to develop and maintain network security protocols and implement best practices and deliver high quality network/security services. The lead will also be responsible for identifying potential security threats, conducting assessments, and required design development and automation. The ideal candidate will have extensive experience in cloud platform networking, security technologies and a solid understanding of compliance requirements with cloud infrastructures. This position requires strong leadership skills and ability to communicate effectively with technical and non-technical stakeholders.
Position Summary:
Design and implement secure network architectures for cloud platforms
Lead a team of engineers in developing network security strategies and policies
Write public cloud infrastructure as code automation using tools such as Terraform
Design and develop public cloud landing zones automation to build core cloud foundational platform services
Develop cloud services provisioning automation with integrated capabilities of IAM, network, security policies as code, and observability
Collaborate with technical product management and operations, to deliver the engineering roadmap in Agile model
Partner with Information Security teams to engineer secure app patterns into Cloud platforms
Assist in translating business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
Assist technical Analysts and Infrastructure Engineers by ensuring that technology solutions comply with enterprise system design and engineering standards.
Promote an inclusive and healthy working environment and help to resolve organizational impediments/blockers
Required Qualifications
Extensive knowledge (7+ Years) in cloud network and security technologies including experience in enterprise across DMZ, DC, and WAN infrastructure.
Solid understanding of cloud networking concepts, subnets, routing, load balancing, firewalls, and cloud security.
Strong knowledge of Microsoft Azure Cloud, certification preferred. AWS and GCP desirable.
Experience in enterprise-scale environments, building highly available IaaS and PaaS solutions
Experience with agile collaboration and project management tools such as Confluence, Jira and Kanban]
Ability to quickly gather business requirements and match them to existing service offerings or new solution requirements.
Experience building and working with Cloud infrastructure and virtual appliances.\
Experience building and working with Hybrid/Private overlays such as SDN technologies
Experiencing migrating corporate applications to public Cloud
Deep knowledge of best practice Cloud security and Threat modeling
Knowledge of protocols, operating systems, hypervisors and distributed systems architectures
General knowledge of common configuration management and automation tools.
Proficient in network/Cloud monitoring and performance tools/testing/benchmarking.
POC/RFP documentation and review experience.
Excellent collaboration/communication skills and ability to work in a global team.
Understanding of traffic management (e.g proxy and load balancer) and DDI (DNS,DHCP,IPAM) tools.
Experience in DevOps and GitOps models with infra-as-code, config-as-code, policy-as-code, etc.
Proficient in translating designs into fully developed Terraform code.
Understanding of landing zones, cloud-native security, monitoring and logging tools, and Well-Architected Framework principals.
Experience with containers related technologies and CICD tools - Jenkins, pipelines, container repos, etc.
Experience in Cloud logging, monitoring, and observability tools
Proficient in at least one scripting language (i.e. Bash, Python).
Strong analytical, problem solving and organizational skills
Desired Qualifications
Experience in financial services industry
Experience on technology and infrastructure teams
General Linux\UNIX system administration and scripting.
Cloud provider certifications (e.g. AZ-700)
Experience with architecting private/public Cloud solutions.
Familiarity with Container and Mesh technologies (Docker, Kubernetes, OpenShift, Consul)
Responsibilities:
Confirms that application and business requirements have been translated into technical definitions, reference models, blueprints, and playbooks to guide development and integration of technology solutions
Contributes to the creation/selection of functional and non-functional product evaluation requirements within and across domains
Reviews and may develop software solutions to address manual and repeatable work or inefficient processes
Reviews and guides the evaluation of reference models, blueprints, playbooks and the execution of on-site evaluations of third-party products being considered for firm adoption
Mentors and assists Infrastructure resources on infrastructure service along with application integration validation methods and tools to ensure that technology solutions comply with enterprise system design and engineering standards
Promotes an inclusive and healthy working environment and help to resolve organizational impediments/blockers
Skills:
Analytical Thinking
Application Development
Production Support
Risk Management
Solution Design
Automation
Business Acumen
DevOps Practices
Solution Delivery Process
Stakeholder Management
Adaptability
Architecture
Innovative Thinking
Project Management
Technical Strategy Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range$108,100.00 - $165,200.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$108.1k-165.2k yearly Auto-Apply 60d+ ago
Cons Prod Strat Analyst IV - Internal Fraud Detection
Bank of America 4.7
Bank of America job in Newark, NJ
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Summary:
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams.
This opportunity encompasses identifying, developing and executing innovative, high performance strategies to mitigate inherent internal fraud risks across Consumer and Small Business Banking.
Responsibilities:
Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights
Leveraging independent risk management acumen, business partner subject matter expertise and historical event data to recognize emerging or existing internal fraud threats
Identifying data sources and extracting and working with large, complex datasets in a variety of environments
Performing outlier analysis to identify high risk activities and behaviors displayed by employees that may be indicative of internal fraud
Developing sophisticated code that will isolate aberrant patterns and behaviors to be presented to analysts for independent investigation
Partnering with operational teammates to refine methodologies to efficiently and effectively assess suspicious activities identified by strategies
Measuring and communicating performance and impact of internal fraud strategies
Leading / contributing to collaborative routines that ensure optimal performance of the end to end internal fraud detection process
Being an engaged, independent worker that is motivated by and actively contributes to team success and a positive work environment
Required Qualifications:
Technical skills: proven, advanced SAS / SQL programming capabilities
Risk management skills: ability to anticipate and proactively identify threats and analyze and solve complex problems
Analytical skills: ability to collect and consume data from large, diverse datasets to independently develop risk control solutions
Relationship building skills: proven track record of fostering and maintaining mutually beneficial partnerships across organizations with competing priorities
Communication skills: ability to effectively and influentially communicate verbally and in writing at all levels within the organization
Thought leadership: constant curiosity about transformative ways to improve our process, business outcome, workplace culture
Ability to learn and adapt: fast-paced, dynamic environment with shifting risk landscape
Team-first attitude: actively contribute to a welcoming workplace with positive team dynamics and a culture of trust in a geographically dispersed organization
Desired Qualifications:
Expertise in additional programming languages and data environments
Prior fraud detection experience highly desired
Prior Center / Call Center experience/acumen
Skills:
Analytical Thinking
Business Analytics
Data and Trend Analysis
Fraud Management
Problem Solving
Collaboration
Innovative Thinking
Monitoring, Surveillance, and Testing
Presentation Skills
Risk Management
Data Visualization
Interpret Relevant Laws, Rules, and Regulations
Issue Management
Oral Communications
Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40