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Operations Administrator jobs at Bank of America - 1368 jobs

  • Office Administrator

    Wiss 4.4company rating

    Kootenai, ID jobs

    A Wiss Manufacturing client is seeking a TEMP to PERM Office Administrator to join their team. This position is a critical and integral part of the organization, undertaking of all front office administrative responsibilities. Primary Responsibilities: Serves as the primary point of contact for incoming calls and provides comprehensive administrative and general office support. Acts as a concierge for all visitors, ensuring a welcoming, professional front-office experience. Greets and assists customers, vendors, and guests; issues and manages visitor badges, maintains procedures for frequent visitors, and proactively intercepts unauthorized or unscheduled visitors. Oversees the hospitality lounge, ensuring it is consistently stocked, organized, and welcoming. Maintains breakroom supplies, including coffee, utensils, and related amenities. Coordinates catering services for meetings, events, and special occasions. Arranges transportation services (car services, Uber, etc.) for guests, particularly for sales meetings and executive visits. Manages the conference room calendar to ensure efficient scheduling and availability. Assists with booking travel accommodations for out-of-town visitors and guests. Maintains and submits Front Office expense reports in a timely and accurate manner. Oversees facility improvement projects, coordinating logistics and follow-through as needed. Manages vendor relationships related to general facility needs, including janitorial services, office supplies, and other operational vendors. Collaborates with Quality, Environmental, Health & Safety teams to support compliance with safety, operational, and regulatory standards. Qualifications: Associates degree or higher level college degree Must have 2 -3 years administrative experience or executive administrative experience Working knowledge of Office 365, Sharepoint Experience using SAP Concur for travel arrangements Schedule: Monday - Friday, approximately 8am - 4:30pm. Hourly rate is $22-23/hr. "Wiss is committed to fostering a welcoming community. We seek candidates from all backgrounds to join our team and encourage our employees to bring their authentic and best selves to work. Applicants must be authorized to work for any employer in the U.S. This policy applies equally to applicants regardless of national origin. We are an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. To all staffing agencies: Wiss does not utilize 3rd party firms for any internal or client positions. Please be advised, Wiss is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of Wiss.
    $22-23 hourly 15h ago
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  • IT Asset Management Admin

    CTC 4.6company rating

    Liberty, NC jobs

    Who we are: Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Client. As one of the world's most admired brands, Client is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us. What we're looking for: The CLIENT IT Admin position will perform weekly/daily tasks including but not limited to the following for all IT expense assets to ensure all inventories are maintained at the correct levels: Procurement, Receiving and Asset management tasks. Inventory tracking for all IT expense assets. Procurement should align with the forecasted budget and ensure that equipment is acquired to support all regional, local, and shop-initiated projects, meeting planned targets. What you'll be doing: Lead local site services and project procurement activities, including creating procurement requisitions in Ariba and maintaining the local AP100 system. Monitor and track checkbook budgets to ensure accurate financial oversight. Manage asset and inventory issues, escalating concerns to site management as needed. Oversee equipment auditing, tracking, receiving, and reconciliation processes. Qualifications/ What you bring (Must Haves): This is a highly mobile role requiring oversight of capital equipment across a 9-million-square-foot facility, ensuring effective asset management on the plant floor throughout the site. Ability to handle multiple tasks at once by priority. Hands on experience in IT Asset lifecycle management. Hands on experience in MS Office. Hands on experience in procurement and inventory tracking. 3+ years of experience in managing IT assets. Strong organizational abilities combined with excellent oral and written communication skills. Added bonus if you have (Preferred): Accounting and/or budgeting background. Prior experience with Ariba Procurement and budget.
    $64k-103k yearly est. 5d ago
  • Sr ML Ops Engineer

    Lendingclub 4.6company rating

    San Francisco, CA jobs

    * Bachelor's degree or higher in a related field; or equivalent work experience* Strong foundation in ML engineering, with experience building and scaling pipelines and platforms in production* Proficient in Python and experienced with data transformation and orchestration tools such as dbt (for modeling), Dagster (for orchestration), and Databricks (for large-scale data and model workflows)* Deep understanding of the end-to-end ML lifecycle, from data ingestion and feature engineering to model deployment and monitoring* Hands-on experience or interest in data quality and observability frameworks, such as Elementary, and you appreciate how data reliability underpins model performance* Experience implementing or supporting MLOps practices using frameworks like MLflow, SageMaker, or similar tools within Databricks or AWS* Comfortable working in a cloud-native environment (AWS preferred) and using infrastructure-as-code (Terraform, CloudFormation) to automate deployments* Strong collaboration skills and the ability to partner with data engineers, data scientists, and product teams to make ML accessible, reliable, and compliant across domains* You thrive in a FinTech environment, balancing innovation with rigor around governance, explainability, and model monitoring.6+ years of experience in Machine Learning Engineering, Data Engineering, or MLOps* Experience with LLM integration (RAG pipelines, vector databases)* Exposure to risk modeling, credit scoring, or fraud detection systems* Familiarity with FinTech data privacy laws and model documentation standards* Contributions to open-source ML infrastructure or platform components**Work Location** San Francisco The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role's team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role's success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level. **Time Zone Requirements** Primarily PT While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary. **Travel Requirements** As needed travel to LendingClub offices and/or other locations, as needed. **Compensation** The target base salary range for this position is 176,000-205,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings). We're creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. #LI-Hybrid #LI-JH1 #J-18808-Ljbffr
    $119k-164k yearly est. 3d ago
  • Valuation Ops Administrator

    Cantor Fitzgerald 4.8company rating

    West Palm Beach, FL jobs

    JOB DESCRIPTION (Regional Administrator): Assists in the Operations of the daily business flow supporting both the Market Leaders and the appraisers. Involved in the process of bidding assignments on third party bid board systems and through emails, which includes checking for priors and conflicts, obtaining fee quotes from managers and timing from performing offices as well as appraiser assignment and experience. Creates bidding job log to monitor fee quotes. Generate engagement letters from templates or receives and downloads client engagement letters via client job boards and communicates with clients with introductory emails. V&A Job Management System - sets up new job assignments into the job management system, understanding the letter of engagement in its entirety to accurately enter data into the system. Sends out new job assignment emails to the performing office and appraisers. Delivery of appraisal reports/client invoices via uploads to client job boards. Archive working files onto a shared drive. Provides Regional Administrator backup coverage for other areas as needed. Responsible for ordering office supplies. Submits vendor invoices for payment to Accounts Payable. Research daily wire/ACH and check reports to assist Accounts Receivables with identifying client invoice payments. State and temporary appraisal license renewals - Filing paperwork to renew general appraisers license or apply for temporary appraiser's license in unlicensed state. Filing expense reports for Market Leader. Order Business Cards for employees. Organizing client events (meetings, trainings, conferences) SKILLS, EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED) Minimum of 2 - 4 years of previous related work experience Proficient in Microsoft Word, PowerPoint, Excel, and Outlook software Good proofreading and editing skills; Effective verbal and written communication skills Ability to maintain discretion regarding personnel and industry-related matters Excellent interpersonal skills Must be detail oriented to ensure accurate deliverables, and able to take initiative to meet deadlines May perform other duties as assigned WORKING CONDITIONS: Normal working conditions with the absence of disagreeable elements NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
    $60k-90k yearly est. Auto-Apply 44d ago
  • Kafka Operations Administrator

    Tata Consulting Services 4.3company rating

    Seattle, WA jobs

    Production-grade Apache Kafka operations experience, managing, maintaining and upgrading Kafka clusters in production environments with a focus on high availability, disaster recovery, fail-over and overall reliability Kafka ecosystem tooling experience: Kafka Connect, Schema Registry Proficiency in installing and configuring monitoring systems using Grafana (building dashboards), Prometheus, JMX metrics and Splunk Automation and orchestration experience: Terraform, Ansible, Helm, Kubernetes (EKS/AKS/GKE) or equivalent Scripting and tooling experience: Python or Bash for automation and runbooks Strong Linux system administration experience, including troubleshooting, automation and scripting for efficient infrastructure management. Knowledge of networking concepts across on-prem VMs and cloud environments, ensuring seamless integration and communication between services. Strong understanding of topic management and security best practices for streaming platforms: TLS, ACLs, RBAC, encryption at rest/in transit Experience participating in 24x7 on-call rotations, JVM tuning, GC Analysis, network and disk I/O diagnostics and documenting incidents/postmortems Experience in TCP/IP, routing, switching and firewall configurations relevant to Kafka operations Good to Have: Deep Kafka performance tuning and capacity planning experience Knowledge of message delivery semantics and guarantees (at-least-once, exactly-once) Cloud-native security/compliance experience (IAM, VPC, KMS, Security Groups) Certifications: Confluent Certified Administrator, AWS/Azure/GCP certifications Experience with Apache Kafka in KRaft mode, including set up, configuration, troubleshooting and cluster management Containerization and Container Orchestration Tools experience: Docker, Kubernetes Experience with CI/CD pipelines and Git-based workflows Experience building custom Kafka connect libraries and understanding of data serialization formats (eg: Avro, JSON) Base Salary Range: $110,000 - $140,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $110k-140k yearly 14d ago
  • Valuation Ops Administrator

    Cantor Fitzgerald 4.8company rating

    Boston, MA jobs

    JOB DESCRIPTION (Regional Administrator): Assists in the Operations of the daily business flow supporting both the Market Leaders and the appraisers. High school diploma or General Education Degree (GED) Minimum of 2 - 4 years of previous related work experience Proficient in Microsoft Word, PowerPoint, Excel, and Outlook software Good proofreading and editing skills; Effective verbal and written communication skills Ability to maintain discretion regarding personnel and industry-related matters Excellent interpersonal skills Must be detail oriented to ensure accurate deliverables, and able to take initiative to meet deadlines May perform other duties as assigned Salary Range Language The expected base salary for this position ranges from $55,000 to $60,000 annually. The actual base salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package (including health, vision, and dental insurance, paid time off and a 401(k) retirement plan with employer matching), this position may be eligible for additional types of compensation including discretionary bonuses and other short- and long-term incentives (e.g., deferred cash, equity, etc.). Working Conditions: Normal working conditions with the absence of disagreeable elements. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Involved in the process of bidding assignments on third party bid board systems and through emails, which includes checking for priors and conflicts, obtaining fee quotes from managers and timing from performing offices as well as appraiser assignment and experience. Creates bidding job log to monitor fee quotes. Generate engagement letters from templates or receives and downloads client engagement letters via client job boards and communicates with clients with introductory emails. V&A Job Management System - sets up new job assignments into the job management system, understanding the letter of engagement in its entirety to accurately enter data into the system. Sends out new job assignment emails to the performing office and appraisers. Delivery of appraisal reports/client invoices via uploads to client job boards. Archive working files onto a shared drive. Provides Regional Administrator backup coverage for other areas as needed. Responsible for ordering office supplies. Submits vendor invoices for payment to Accounts Payable. Research daily wire/ACH and check reports to assist Accounts Receivables with identifying client invoice payments. State and temporary appraisal license renewals - Filing paperwork to renew general appraisers license or apply for temporary appraiser's license in unlicensed state. Filing expense reports for Market Leader. Order Business Cards for employees. Organizing client events (meetings, trainings, conferences).
    $55k-60k yearly Auto-Apply 22h ago
  • Client Operations Administrator (COA)

    Morton Wealth 3.8company rating

    Calabasas, CA jobs

    Morton Wealth is currently for talented individuals who are interested in future opportunities for a Client Operations Administrator (COA) position. We are a registered investment advisor that was formed in 1981 and manages roughly $3 billion in assets across 1,200+ families. We manage wealth personally with the goal of empowering better investors and encouraging families to enjoy their lives. Our investment approach is distinctly not “Wall Street” as we are willing to look beyond traditional investments if we feel that alternative investments can more closely match our investment philosophy of risk management, true diversification and cash flow. At Morton, our COAs are key contributors to our organization, as they provide administrative and operational support to our Advisory Teams, empowering them to deliver an outstanding experience to each of our clients. The COA position is an ideal role for anyone looking to begin or further their career in wealth management, as it helps to build a solid foundation towards long-term growth. Whether it be as the first step on the path towards becoming a Wealth Advisor, or a future as a leader of the Operations Team, the COA position is a great developmental role because they interact with team members across all departments on a daily basis. As a result, our COAs have opportunities to grow their network, expand their knowledge in a variety of topics including investments and financial planning and develop important skills (communication, organization etc.) as they continue to move forward in their careers. While we don't have any immediate openings for this role, we always appreciate the opportunity to meet with strong candidates for future consideration. If you are interested in speaking to us when a position does become available, please submit your resume and a member of our Human Capital Team will contact you to schedule an introductory call at the appropriate time. Requirements Our ideal candidate for this role will strive to reflect our core values in the following ways: Excellence - Exhibits high attention to detail and organizational skills while managing multiple requests and tasks. Empowerment - Has a desire to continue improving at his/her job function and suggests ways the team can work more efficiently. Empathy - Has good communication skills and understands how the role fits into company goals. Ethical - Fully completes task at hand and does not cut corners. Aware of time and costs associated with client servicing - strives for efficiency. Engagement - Has a passion for getting to know the job functions for each role and is fulfilled by understanding how those functions fit into the objectives of the entire firm. Enjoyment - Works well as part of a team and participates in Morton events. Daily responsibilities include: Execute administrative/document preparation requests from advisory teams in a timely manner to meet client expectations. Management of client accounts and households through internal reporting system. Send documents to clients and follow up as needed. Ensure compliance policies are being completed, including the sourcing of supporting documents. Our Offer: Competitive compensation package Retirement and health benefits Transparent career tracks and opportunities for advancement within the organization Salary Description $70,000-$75,000 per year
    $70k-75k yearly 60d+ ago
  • Operations Administrator

    Red Clover HR 3.7company rating

    New York, NY jobs

    Job DescriptionDescriptionBeech Hill Securities, Inc. is an SEC-registered broker-dealer and a member of FINRA and SIPC. The firm clears transactions and custodies client assets through Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, a global leader in clearing and custody solutions. Through experienced financial services professionals and strategic partnerships, Beech Hill Securities delivers a comprehensive suite of solutions including Prime Brokerage Services, Chaperoning (Rule 15a-6), Asset Management Support, Institutional Trading, Capital Markets, Wealth Management, Retirement Planning, Alternative Investments, Investment Banking, and Lending Solutions.The Operations Administrator plays a critical role in supporting day-to-day financial operations while ensuring accuracy, regulatory compliance, and a seamless experience for advisors and clients. This position partners closely with advisors, compliance, and internal teams to manage onboarding, asset movements, and operational workflows. The ideal candidate is detail-oriented, adaptable, and service-driven, with the ability to manage multiple priorities in a fast-paced, regulated environment. This role requires confidentiality, sound judgment, and a proactive, team-first mindset. Key Responsibilities Manage advisor and client onboarding, including onboarding new RIA teams and managing transitions between broker-dealers Process asset movements including ACAT transfers, money movements, and security transfers Serve as a primary point of contact for advisors and clients, providing timely communication and updates throughout account transitions and ongoing service requests Utilize CRM and portfolio management systems such as NetX360, Black Diamond, and RedBlack to process transactions, generate reports, and support billing and trading configurations Partner with compliance to ensure adherence to FINRA regulations, including Rule 3210, and manage broker feeds for external employee accounts Assist with operational processes related to abandoned property, W-8/W-9 certifications, and onboarding workflow improvements Collaborate cross-functionally with internal teams to resolve issues, meet deadlines, and continuously improve operational outcomes Skills, Knowledge and Expertise Experience in financial operations, asset movements, and client service within a broker-dealer, RIA, or financial services environment Strong attention to detail and organizational skills with the ability to manage multiple priorities Excellent written and verbal communication skills, including professional phone and email etiquette Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) Ability to learn new systems and processes quickly and adapt to evolving operational needs Core Competencies Communicates Effectively - Conveys information clearly and appropriately across multiple audiences and communication methods Action Oriented - Takes initiative and ownership, approaching challenges with urgency and follow-through Nimble Learning - Quickly adapts to new systems, regulations, and processes through continuous learning Being Resilient - Maintains focus and effectiveness when navigating pressure, change, or setbacks
    $48k-78k yearly est. 16d ago
  • Program Administrator - Events (Saginaw, MI)

    Morley Companies 4.3company rating

    Saginaw, MI jobs

    About the Role Do you have: * an interest in travel and events * a strong attention to detail * are comfortable working with people * want to work from home at times * and enjoy variety? We'd love to talk to you about becoming a Program Administrator in our Meetings & Incentives group! This is an early career role in administration based at Morley in Saginaw, Michigan. We run travel programs around the world for Fortune and Global 500 clients. You'll make sure participants receive the materials and information they need to enroll in and prepare for their trips. Because of your work, they'll feel cared for and ready to have a great experience on site. What You'll Do * Support client programs and internal clients * Communicate daily with fellow associates, program participants and vendors * Oversee / coordinate the program enrollment process * Serve as a resource to answer participant questions * Facilitate accurate reporting, documentation and filing * Carry out overall administrative tasks for programs as directed Hybrid Schedule This is a hybrid role, where you will work partly from home and partly on site at our Saginaw, Michigan, campus. Please note you will work on site more frequently during the initial training period. While on site, you'll work in a friendly, casual environment at our corporate office in Saginaw Township, close to shopping and restaurants. You'll also have access to our free on-site workout facility and enjoy perks such as tickets to local events. Questions Before You Apply? Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day. Skills for Success Required Skills * PC / web proficiency, including the Microsoft Office suite * Communication skills (spoken and written) - important when interacting with program participants * A positive, self-starter attitude with a solid work ethic, strong attention to detail and ability to meet deadlines * Excellent organizational and interpersonal skills Eligibility Requirements * High school diploma or equivalent * Interest in the travel and events industry * One or more years' experience in a relevant or related profession (administrative support, customer service center, banking representative or other role involving significant face-to-face / over-the-phone interaction) * Able to: * Lift 25 lbs. of meeting materials * Stand, bend, stoop and walk * Support after hours to troubleshoot if needed * Work at our office in Saginaw, Michigan, when needed Remote Work Requirements * High-speed internet access at home that you are able to connect to via Ethernet or landline * Secluded and distraction-free work environment Why Join Our Morley Family At Morley, your paycheck is just the start - add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits * Medical and prescription coverage * Dental and vision insurance * Paid time off * Associate wellness program with rewards for annual checkups * Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits * 401(k) with match * Flexible spending account (FSA) * Life insurance * Company-paid short- and long-term disability insurance Benefits to Make Your Life Easier * 24/7 online access to doctors through Teladoc * 24/7 nurse help desk * Patient advocacy with free 24/7 support for benefit questions and claims * Guidance for family, financial and estate planning (including wills) About Morley Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact *******************************. Thank you for your interest in Morley. Notices * Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: ********************* and your right to work: ********************* * Click here to view Morley's CCPA Notice for applicants in California: ******************************* * Click here to view Morley's privacy policy: ************************************************
    $29k-52k yearly est. Auto-Apply 7d ago
  • Loan Ops Indirect Admin I

    Peoples Bank 4.5company rating

    Marietta, OH jobs

    Build Your Future Here: Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003. We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work: American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025 Top Workplaces USA national award in 2022, 2023, 2024 and 2025 Newsweek's America's Best Banks 2023 and 2024 Newsweek's America's Greatest Workplaces 2024 and 2025 Forbes America's Best Banks 2024 and 2025 Forbes Best-in-State Banks 2020, 2021 and 2025 TIME's America's Growth Leaders 2026 award winner At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, and holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ Our associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment, always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives, will be fundamental in your contributing to the teams' success as well as the organization Job Purpose This position is responsible for booking and funding indirect loans, adding transfers, and completing loan service requests. Associate will be responsible for providing extraordinary customer service to internal and external customers, answering calls, and researching questions regarding consumer loans serviced by Peoples Bank. Other functions that support the above-mentioned processes will also be the responsibility of the position. Job Duties Book, check back, reconcile and fund indirect loans Track indirect loan document exceptions Balance loans to general ledger and internal accounts daily Answer calls and research questions from internal and external customers Add and check back automatic transfers to the core system Complete service requests input through Salesforce Develop and update written procedures when necessary Cross-train with other positions within the Loan Operations department Will complete special projects as assigned. Normal hours are 8:00am to 5:00pm, Monday - Friday, occasional Saturdays 8:00am-12:00pm Education, Experience and Job Skills High School Diploma or GED required, Associate's degree preferred. At least one year of banking experience preferred. Ability to work in a fast-paced environment with a high degree of accuracy and close attention to detail Basic knowledge of Microsoft Word and Excel Basic knowledge of accounting principles as they relate to making or correcting account and/or GL entries Excellent verbal and written communication skills Ability to prioritize and effectively manage time to meet deadlines Positive and professional attitude in an open, team environment Experience with IBS Insight and/or Meridian Link is preferred but not required Basic Qualifications: High School diploma or GED required. Equal Opportunity Employer M/F/Disabled/Vet; If you are unable to complete this application due to a disability, contact *********************** to ask for an accommodation, alternative application process, or other inquiries.
    $37k-64k yearly est. Auto-Apply 13d ago
  • Deposit Operations Spec II IRA Admin

    Jonestown Bank & Trust Co 3.7company rating

    Cleona, PA jobs

    The Operations Specialist II-CD/IRA Administrator is responsible for a wide range of duties related to the core banking, item processing, and document imaging systems. An advanced level of experience with IRAs is required. The candidate must be able to assist with other Deposit Operations functions as needed. Candidates for this position should be able to pay close attention to detail and have above average problem solving and accounting skills. DUTIES AND RESPONSIBILITIES Assist branch personnel with IRAs to ensure transactions and legal documentation are handled correctly CD/IRA documentation review Monitor IRA minimum distributions Process Federal Withholding payments Ensure correct IRA end-of-year processing and reporting Respond to telephone inquiries from customers and associates CIF and account maintenance Deposit account documentation review Perform information research requests concerning deposit accounts Fedline processing Postal notification address changes / undeliverable mail Reconcile WIP and interest expense accounts Process verification of accounts Process deceased depositor report/verification Process notice of decedent account status to state Perform balancing and verification for core banking and exception item processing Scan, index and QC documentation Process Canadian checks Process Domestic and International Wires Process check and ACH disputes Verify Holds and Stop Payments Safe Deposit Box Maintenance Verification of IOLTA interest transfers Manage and order supplies and inventory Prepare outgoing mail to be sent with the Courier Printing reports and notices Routinely incorporate compliance (knowledge of laws/regulations) in day to day tasks Fully capable of fulfilling at least 5 key functions within Deposit Operations without support Create and update procedures Minimum of 8 hours of department continuing education on an annual basis Promote and preserve JBT's values and culture Follow Bank policy and procedure to prevent fraud and financial crimes Other duties as assigned Requirements SKILLS REQUIRED Broad knowledge of departmental operations, policies and procedures Ability to deal effectively and tactfully with customers and associates Ability to recognize irregular or suspicious transactions and take appropriate steps to prevent loss Advanced understanding of operations in other departments and bank retail outlets Understanding of Federal Regulations as they apply to CDs, IRAs, checks and deposit accounts Experience with using personal computers and common business applications such as Word, Excel, and Outlook Exposure to bank core accounting systems, Jack Henry Silverlake preferred Ability to operate common business equipment such as copiers, printers, and scanners Above average problem solving and accounting skills Ability to lift 25 lbs.
    $43k-69k yearly est. 14d ago
  • Branch Operations Administrator

    Isabella Bank 3.9company rating

    Mount Pleasant, MI jobs

    Position Title: Branch Operations Administrator Reports To: Chief Operations Officer General Purpose: Develops and maintains branch operational procedures. Establishes practices to enhance customer service experience throughout the entire branch network. Supports branch staff training to ensure consistency of branch operations across all regions. Responsibilities: Develop and oversee teller-training materials for teller and branch processes. Provide guidance for operational training for new branch managers and teller supervisors. Ensure the overall operations of the branches adhere to all operations, security, risk, and regulatory policies and procedures. Develop and maintain branch operational procedures for branch software applications. Utilizes data to resolve operational problems; and identifies process improvements. Assists branches in customer service operations by orienting and coaching branch leadership. Serves as a resource for the Regional Managers on areas of branch operation to ensure consistency in how all branch offices deliver bank products and services. Reviews branch processes to ensure consistency and identify training needs. Identifies, updates, and reviews branch metrics for Regional Managers to assist in consistency and staffing needs in the branches. Performs other similar or related duties as necessary. Qualifications: Education/Experience Bachelor's degree required 5 years of banking experience in branch operations required Skills Strong verbal and written communication skills Strong computer knowledge in Microsoft Word, Excel, and PowerPoint Ability to make decisions and solve complex problems Strong management and organizational skills Strong interpersonal skills with ability to deliver effective coaching and training Ability to identify and analyze data Isabella Bank is an AA/EEO employer.
    $53k-93k yearly est. 20d ago
  • Branch Operations Administrator

    Isabella Bank 3.9company rating

    Mount Pleasant, MI jobs

    Job DescriptionPosition Title: Branch Operations AdministratorReports To: Chief Operations OfficerGeneral Purpose: Develops and maintains branch operational procedures. Establishes practices to enhance customer service experience throughout the entire branch network. Supports branch staff training to ensure consistency of branch operations across all regions. Responsibilities: Develop and oversee teller-training materials for teller and branch processes. Provide guidance for operational training for new branch managers and teller supervisors. Ensure the overall operations of the branches adhere to all operations, security, risk, and regulatory policies and procedures. Develop and maintain branch operational procedures for branch software applications. Utilizes data to resolve operational problems; and identifies process improvements. Assists branches in customer service operations by orienting and coaching branch leadership. Serves as a resource for the Regional Managers on areas of branch operation to ensure consistency in how all branch offices deliver bank products and services. Reviews branch processes to ensure consistency and identify training needs. Identifies, updates, and reviews branch metrics for Regional Managers to assist in consistency and staffing needs in the branches. Performs other similar or related duties as necessary. Qualifications:Education/Experience Bachelor's degree required 5 years of banking experience in branch operations required Skills Strong verbal and written communication skills Strong computer knowledge in Microsoft Word, Excel, and PowerPoint Ability to make decisions and solve complex problems Strong management and organizational skills Strong interpersonal skills with ability to deliver effective coaching and training Ability to identify and analyze data Isabella Bank is an AA/EEO employer.
    $53k-93k yearly est. 22d ago
  • Site Administrator

    Usalco 3.0company rating

    Modesto, CA jobs

    The statements below are intended to describe the general nature and level of work being performed by associates assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and skills required of associates so classified. USALCO is a leading provider of aluminum-based component products used in water treatment, pulp and paper manufacturing, the making of catalysts for oil refining, the housing market and other sectors. The right individual will have a can-do attitude, the ability to be part of a team while operating independently, and consistently performs to very high standards. JOB SUMMARY: The position requires a motivated, detail oriented, and results driven team player who: Incorporates safety and quality into every decision while performing day-to-day activities Will actively seek out opportunities to continuously improve their role. Assist and reply to requests from supply chain management, transportation, accounting, sales, and human resources in a timely manner. The employee in this position will be a positive-natured, task-oriented individual. This person must be personally and professionally motivated to work constructively with team members at all levels within the company, to execute job responsibilities with a sense of urgency and to support plant and business initiatives, as well as consistently strive to increase the safety, quality, and the productivity of the site. The individual in this role must be able to work independently or with others on site to meet organizational goals. Safety, Quality, and Productivity are paramount concerns. ROLES AND RESPONSIBITIES: Ensure all Site safety rules, work guidelines/practices, and procedures are followed while performing duties Greet and welcome visitors Answer phones, sort mail, use and maintain copier and other office equipment as needed Prepare shipping packages with proper Load Order or Bill of Lading, Safety Data Sheets and Labels Communicate with transportation companies for coordinating pick up of freight Assist in processing required reporting for part time employees Process Bill of Lading (BOLs), email shipping documents to customers as required Organize and process miscellaneous paperwork to ensure compliance with all guidelines and regulations Working in Ross to add, review, code or process invoices and reconcile petty cash receipts if required Working in Ross to create Pos for plant purchasing. Ordering office and other supplies for site Provide temporary coverage during vacations for other roles within other office departments such as transportation Must be available to work overtime, off shift and weekends as needed Perform other duties as assigned in support of business goals and objectives MINIMUM QUALIFICATIONS: KNOWLEDGE AND SKILLS Requires organizational and planning skills to effectively complete assignments Must be dependable, flexible and able to respond on short notice to satisfy requirements of customers Requires good interpersonal and communication skills The ability to clearly and succinctly communicate with others, both verbally and in written form Ability to work independently and as an intricate component of a team environment EDUCATION: High School Diploma or GED AA degree in Business Administration or related field, preferred EXPERIENCE: Minimum of 2-year prior experience with administrative roles Minimum of Intermediate Proficiency in Microsoft Excel, Word, SharePoint, PowerPoint, Teams Experience preferred with PaperSave, Aptean Ross ESSENTIAL FUNCTIONS: The Ability to: Maintain confidentiality of personnel information, and company processes and strategies, Routinely sits 80 to 90% of shift Be flexible with work hours to meet demands of this position USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, USALCO does not offer employment visa sponsorships upon hire or in the future.
    $30k-47k yearly est. 13d ago
  • Site Administrator

    Usalco 3.0company rating

    Modesto, CA jobs

    The statements below are intended to describe the general nature and level of work being performed by associates assigned to this job. This job description is not intended to be an exhaustive list of all responsibilities and skills required of associates so classified. USALCO is a leading provider of aluminum-based component products used in water treatment, pulp and paper manufacturing, the making of catalysts for oil refining, the housing market and other sectors. The right individual will have a can-do attitude, the ability to be part of a team while operating independently, and consistently performs to very high standards. JOB SUMMARY: The position requires a motivated, detail oriented, and results driven team player who: Incorporates safety and quality into every decision while performing day-to-day activities Will actively seek out opportunities to continuously improve their role. Assist and reply to requests from supply chain management, transportation, accounting, sales, and human resources in a timely manner. The employee in this position will be a positive-natured, task-oriented individual. This person must be personally and professionally motivated to work constructively with team members at all levels within the company, to execute job responsibilities with a sense of urgency and to support plant and business initiatives, as well as consistently strive to increase the safety, quality, and the productivity of the site. The individual in this role must be able to work independently or with others on site to meet organizational goals. Safety, Quality, and Productivity are paramount concerns. ROLES AND RESPONSIBITIES: Ensure all Site safety rules, work guidelines/practices, and procedures are followed while performing duties Greet and welcome visitors Answer phones, sort mail, use and maintain copier and other office equipment as needed Prepare shipping packages with proper Load Order or Bill of Lading, Safety Data Sheets and Labels Communicate with transportation companies for coordinating pick up of freight Assist in processing required reporting for part time employees Process Bill of Lading (BOLs), email shipping documents to customers as required Organize and process miscellaneous paperwork to ensure compliance with all guidelines and regulations Working in Ross to add, review, code or process invoices and reconcile petty cash receipts if required Working in Ross to create Pos for plant purchasing. Ordering office and other supplies for site Provide temporary coverage during vacations for other roles within other office departments such as transportation Must be available to work overtime, off shift and weekends as needed Perform other duties as assigned in support of business goals and objectives MINIMUM QUALIFICATIONS: KNOWLEDGE AND SKILLS Requires organizational and planning skills to effectively complete assignments Must be dependable, flexible and able to respond on short notice to satisfy requirements of customers Requires good interpersonal and communication skills The ability to clearly and succinctly communicate with others, both verbally and in written form Ability to work independently and as an intricate component of a team environment EDUCATION: High School Diploma or GED AA degree in Business Administration or related field, preferred EXPERIENCE: Minimum of 2-year prior experience with administrative roles Minimum of Intermediate Proficiency in Microsoft Excel, Word, SharePoint, PowerPoint, Teams Experience preferred with PaperSave, Aptean Ross ESSENTIAL FUNCTIONS: The Ability to: Maintain confidentiality of personnel information, and company processes and strategies, Routinely sits 80 to 90% of shift Be flexible with work hours to meet demands of this position USALCO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. As a general policy, USALCO does not offer employment visa sponsorships upon hire or in the future.
    $30k-47k yearly est. 11d ago
  • Loan Operations Admin - Imaging Specialist

    Ubank 3.6company rating

    Lufkin, TX jobs

    Loan Operations Admin - Imaging Specialist UBank - Lufkin Office Status: Full Time Department: Operations Reports to: VP- Loan Operations Summary: The Loan Operations Admin I - Imaging Specialist will perform a variety of clerical duties related to the documentation of loans through internal processing systems. This includes, but not limited to, document organization, filing, scanning, and customer service. This position is vital to the sales staff within UBank to promote efficient and correct workflow to existing UBank customers. DUTIES AND RESPONSIBILITIES: Work closely with loan officers, loan administrators, managers, and other bank staff to promote open and effective communication and to ensure quality service delivery to customers Scan all loan/financial related documents on both new/renewed loans and follow-up documents Prepare folders and maintain filing of all retained loan related documents Review and process incoming loan-related mail Process paid off loan files Process weekly and monthly invoices Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers Other duties as assigned by supervisor QUALIFICATIONS: Prior experience with a community bank and loan experience preferred Above average computer skills required: Microsoft Office Suite and various banking applications Excellent communication skills Excellent organizational skills, attention to detail, and the ability to complete assignments in a timely manner Strong verbal, written, and interpersonal skills, as well as analytic and problem-solving skills Problem recognition and resolution skills Ability to work autonomously and within a team Motivated self-starter and an active learner Ability to think strategically with a strong attention to detail, standards, and consistency Ability to troubleshoot and resolve general customer issues Ability to adhere to bank policies and procedures Ability to work additional and/or flexible hours and shifts, as needed Ability to apply common sense understanding to issues involving multiple variables High School Diploma or equivalent Reading & Writing Comprehension - Understanding written sentences and paragraphs in work related documents. Communicating effectively in writing as appropriate for the needs of the audience. COMPETENCIES: Attention to Detail - the ability to see and pay attention to details; the ability to recognize the component parts of a procedure or object, and to verify the correctness or error. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Multi-Tasking - ability to work on multiple assignments at the same time and prioritize assigned projects to meet deadlines. Technical Skills - Employee must demonstrate proficiency in computer and technical skills without assistance. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee is constantly (66%-100%) required to sit, type or write, finger dexterity, see detail and close vision, see beyond arm's length and speak clearly in order to communicate effectively. The employee is frequently (33%-66%) required to bend, stoop or squat, lift up to 20 pounds, and hear clearly in order to communicate effectively. The employee is occasionally (1%-33%) required to stand, walk, push or pull, reach above shoulders, lift up to 50 pounds, and work in confined spaces. The employee is rarely (less than 1%) required to climb stairs, lie down, climb ladders, grasp or grip, drive or operate equipment, work outdoors, exposed to fumes, chemicals, solvents, etc., and exposed to extreme temperatures. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $38k-59k yearly est. 11d ago
  • Service Administrator

    Insight Partners 4.8company rating

    Alpharetta, GA jobs

    Job Title: Service Administrator FLSA Status: Non-Exempt This is a FULL-TIME position Insight Partners is a leading commercial HVAC manufacturer's representative serving Georgia. With deep industry knowledge and decades of experience, we provide a comprehensive suite of HVAC solutions, including equipment sales, parts, service, and advanced control systems. As part of the AIR Control Concepts family, we combine local expertise with a national network to support engineers, contractors, and building owners throughout the lifecycle of a project - from design and installation to long-term maintenance. : The Service Administrator completes all organizational tasks for the Service Department. Performs all branch level accounting and warranty including customer billing while providing backup support for the Field Operations Resource Coordinator. This position creates a positive customer interaction both internally and externally while ensuring timely completion of all assigned tasks to customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required. Keep Service Module(s) current to ensure timely invoicing and reporting. Accurately prepares service work orders to invoice customers. Follows up on open work orders and billing discrepancies as per policy of company. Assists with the Service Module and provides excellent customer service. Fosters and maintains excellent relationships with customers and vendors. Assists Field Operations Resource Coordinator with scheduling HVAC Service Technicians for service appointments according to scheduling policies. Assists Technicians as needed with diagnosis, authorization or repairs. Prepares service work orders for processing, tracks progress of service work orders within the timelines set. Obtains any needed customer authorization prior to the HVAC Service Technician reporting to work site. Obtains the customer checklist from Insight Team/Customer representative prior to the HVAC Service Technician reporting to work site. Supports the Parts and Warranty Departments with any needed warranty or customer authorization prior to working on units including taking of pictures, faxing in for authorization or any/all procedures as prescribed in the manufacturer's warranty policy & procedure manuals. Works with Parts and Warranty Departments contacting customers as needed to schedule appointments for special order parts. Maintains a "Customer First" attitude always. Performs all other duties as assigned. COMPETENCIES: Customer Focus- Ability to put the customer FIRST. Dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Active Listening- Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Communication- Able to inform orally and in writing, with clarity and good effect. Understands clearly and quickly when instructions or orders are received. Judges what information is important and what is not, and what should be communicated, how, to whom and when. Time Management- Uses time effectively and efficiently. Values time. Concentrates efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities. Problem Solving- Refers to the ability to solve difficult problems with effective solutions. Organization- Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. EXPERIENCE AND REQUIREMENTS: Education and/or Experience- High School Diploma (or GED or High School Equivalence Certificate required. 1-2 years of retail/wholesale experience preferred. Language Skills- Ability to read, analyze, and interpret documents in English. Ability to respond to common inquiries or complaints from customers (internal and external). Ability to effectively present information to management. Ability to interact clearly and effectively, in both written and oral communication with supervisor, customers, co-workers, vendors, etc. Mathematical Skills- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Computer Skills- To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, etc. This role also requires a proficient level of knowledge of Microsoft Office and Adobe. FACTs and/or Field Edge experience is a plus. Other Qualifications- Working knowledge of activities, methods, procedures and policies of a Service Department. General knowledge of HVAC and HVAC product installation activities a plus. PHYSICAL DEMANDS/WORK ENVIRONMENT: While performing the duties of this job, the individual must be able to remain in a stationary position for 90 percent of the time while operating their computer and performing office work. The individual needs to occasionally move about inside the office. They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. The employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds. The individual must be capable of reviewing their work for errors and make adjustments as necessary. The noise level in the work environment is usually low to moderate. The individual frequently works in a controlled climate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. BENEFITS: We offer a competitive and comprehensive benefits package, including: Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being. Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage. Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP). Professional Development - Ongoing training opportunities and support for continuing education AIR Control Concepts and Insight Partners are Equal Opportunity Employers.
    $37k-65k yearly est. Auto-Apply 56d ago
  • Service Administrator

    Insight Partners 4.8company rating

    Alpharetta, GA jobs

    Job Title: Service Administrator FLSA Status: Non-Exempt This is a FULL-TIME position Insight Partners is a leading commercial HVAC manufacturer's representative serving Georgia. With deep industry knowledge and decades of experience, we provide a comprehensive suite of HVAC solutions, including equipment sales, parts, service, and advanced control systems. As part of the AIR Control Concepts family, we combine local expertise with a national network to support engineers, contractors, and building owners throughout the lifecycle of a project - from design and installation to long-term maintenance. : The Service Administrator completes all organizational tasks for the Service Department. Performs all branch level accounting and warranty including customer billing while providing backup support for the Field Operations Resource Coordinator. This position creates a positive customer interaction both internally and externally while ensuring timely completion of all assigned tasks to customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required. Keep Service Module(s) current to ensure timely invoicing and reporting. Accurately prepares service work orders to invoice customers. Follows up on open work orders and billing discrepancies as per policy of company. Assists with the Service Module and provides excellent customer service. Fosters and maintains excellent relationships with customers and vendors. Assists Field Operations Resource Coordinator with scheduling HVAC Service Technicians for service appointments according to scheduling policies. Assists Technicians as needed with diagnosis, authorization or repairs. Prepares service work orders for processing, tracks progress of service work orders within the timelines set. Obtains any needed customer authorization prior to the HVAC Service Technician reporting to work site. Obtains the customer checklist from Insight Team/Customer representative prior to the HVAC Service Technician reporting to work site. Supports the Parts and Warranty Departments with any needed warranty or customer authorization prior to working on units including taking of pictures, faxing in for authorization or any/all procedures as prescribed in the manufacturer's warranty policy & procedure manuals. Works with Parts and Warranty Departments contacting customers as needed to schedule appointments for special order parts. Maintains a "Customer First" attitude always. Performs all other duties as assigned. COMPETENCIES: Customer Focus- Ability to put the customer FIRST. Dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Active Listening- Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Communication- Able to inform orally and in writing, with clarity and good effect. Understands clearly and quickly when instructions or orders are received. Judges what information is important and what is not, and what should be communicated, how, to whom and when. Time Management- Uses time effectively and efficiently. Values time. Concentrates efforts on the more important priorities. Gets more done in less time than others. Can attend to a broader range of activities. Problem Solving- Refers to the ability to solve difficult problems with effective solutions. Organization- Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. EXPERIENCE AND REQUIREMENTS: Education and/or Experience- High School Diploma (or GED or High School Equivalence Certificate required. 1-2 years of retail/wholesale experience preferred. Language Skills- Ability to read, analyze, and interpret documents in English. Ability to respond to common inquiries or complaints from customers (internal and external). Ability to effectively present information to management. Ability to interact clearly and effectively, in both written and oral communication with supervisor, customers, co-workers, vendors, etc. Mathematical Skills- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Computer Skills- To perform this job successfully, an individual should be proficient in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, etc. This role also requires a proficient level of knowledge of Microsoft Office and Adobe. FACTs and/or Field Edge experience is a plus. Other Qualifications- Working knowledge of activities, methods, procedures and policies of a Service Department. General knowledge of HVAC and HVAC product installation activities a plus. PHYSICAL DEMANDS/WORK ENVIRONMENT: While performing the duties of this job, the individual must be able to remain in a stationary position for 90 percent of the time while operating their computer and performing office work. The individual needs to occasionally move about inside the office. They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer printer. They must be able to exchange accurate information with customers and others in the office while interacting. The employee must regularly lift and/or move up to 15 pounds, occasionally lift and/or move up to 25 pounds. The individual must be capable of reviewing their work for errors and make adjustments as necessary. The noise level in the work environment is usually low to moderate. The individual frequently works in a controlled climate. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. BENEFITS: We offer a competitive and comprehensive benefits package, including: Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being. Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage. Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP). Professional Development - Ongoing training opportunities and support for continuing education AIR Control Concepts and Insight Partners are Equal Opportunity Employers. Powered by JazzHR 8P8trAeJ4E
    $37k-65k yearly est. 12d ago
  • Administrator, Human Capital Services

    Aprio 4.3company rating

    Topeka, KS jobs

    Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio. Join Aprio's Client Accounting Services team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for an Associate to join their dynamic team. Position responsibilities: Data entry Filing Maintain databases Maintaining mailing lists Maintaining spreadsheets Stuffing payroll checks and W-2s Mailing and shipping Organizing Perform various other tasks as assigned that may not fall within the scope of this job description Understand the rules, regulations, and Code of Professional Conduct of the AICPA. Understand and complies with the Company's policies, procedures, and work rules. Additional Responsibilities: Perform work in a professional manner and in accordance with firm policies and professional standards Cooperate effectively with clients, client staff, co-workers, supervisors, and partners. Must be available to work the hours required. This requires flexibility and working hours that may include weekend days, especially during busy periods. Organize schedule to meet the requirements of the assignments. Prioritize work assignments to meet the objectives of the firm. This role requires the ability to remain standing for several hours at a time (approximately 4-5 hours per day) Required Qualifications: Individuals at this level normally have a High School diploma One year office experience or education equivalent Intermediate level knowledge of Microsoft Word and Excel Why work for Aprio:Whether you are just starting out, looking to advance into management or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm. Perks/Benefits we offer for full-time team members:- Medical, Dental, and Vision Insurance on the first day of employment- Flexible Spending Account and Dependent Care Account- 401k with Profit Sharing- 9+ holidays and discretionary time off structure- Parental Leave - coverage for both primary and secondary caregivers- Tuition Assistance Program and CPA support program with cash incentive upon completion- Discretionary incentive compensation based on firm, group and individual performance- Incentive compensation related to origination of new client sales- Top rated wellness program- Flexible working environment including remote and hybrid options What's in it for you:- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.- A great team: Work with a high-energy, passionate, caring and ambitious team of professionals in a collaborative culture.- Entrepreneurship: Have the freedom to innovate and bring your ideas to help us grow to become the CPA firm of choice nationally.- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.- Competitive compensation: You will be rewarded with competitive compensation, industry-leading benefits and a flexible work environment to enjoy work/life balance. EQUAL OPPORTUNITY EMPLOYERAprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law. Aprio, LLP and Aprio Advisory Group, LLC, operate in an alternative business structure, with Aprio Advisory Group, LLC providing non-attest tax and consulting services, and Aprio, LLP providing CPA firm services.
    $42k-63k yearly est. Auto-Apply 8d ago
  • Athletic Department Admin Clerk

    Aleut Career 4.6company rating

    Air Force Academy, CO jobs

    ESSENTIAL JOB FUNCTIONS: Working with the AD Supply Worker III, help process all supply orders and requests to include follow up, inventory and tracking. Answering phones, and interacting with Coaches, AD staff, Cadets, and Craftsmen. Support equipment issue for cadet and instructor classes and activities in support of the AD schedule. Perform routine supply duties, such as completing all transactions to ensure completeness, accuracy of data and proper identification of accounts. Follow specific and detailed accounting procedures. Maintain inventory levels for AD administrative supplies and recommend supply orders as needed. Track and report all job orders, work orders. Conduct physical counts of clothing and equipment while reconciling inventory levels. Assist the Athletic Supply Worker III with PWS deliverable submittals and file maintenance, plus back that person up and perform duties while they are out of the office. Perform annual locker clean outs in the men's and women's cadet locker rooms. Perform data-entry tasks including using basic computer programs. Demonstrate the ability to read and understand supply publications, manufacturer parts lists, and specification manuals. Document and maintain accurate status of requisition actions through delivery of items. Maintain and audit/adjust property hand receipts. Assist other AD facility support departments as needed to meet mission requirements, such as: event set up/tear down, opening/closing, monitoring for unauthorized facility use, assistance with equipment repair, safety inspections and RAM checks. POSITION REQUIREMENTS Must possess and maintain a valid Colorado Driver's License. Able to receive and maintain a favorable Local Background Check (LBC) and National Agency Check (NAC) as applicable to position requirements. SKILLS/ABILITIES Critical Thinking - Evaluate and interpret data, facts, and information to create unique and creative solutions and proposals. Interpersonal Skills - Able to communicate effectively with different people in varying fields and positions. Teamwork - Work collaboratively not only with members of the Aleut Team but with outside clients, customers, and contractors. Organizational Proficiency - Plan, prioritize, and achieve goals to maximize the impact of the role of senior contract specialist. Flexibility/Adaptability - Able to cope and adjust with the inevitable disruptions to the best laid plans of mice and men. Drive - Motivated to succeed and be a part of the success of the Aleut Federal mission of giving back to our Shareholders, providing our clients with consistent excellence in execution, and bettering communities by being an active participant in our local markets. Hourly Rate: $21.47 Ability to pass a pre-employment background screening. Aleut Federal is an EEO employer - M/F/Vets/Disabled
    $21.5 hourly 27d ago

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