Operations Analyst jobs at Bank of America - 41 jobs

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Business Support Analyst Lead supporting the Property & Casualty Portfolio Management Office, you will be instrumental in ensuring the health and success of the P&C Portfolio and its shared functions by expertly identifying, analyzing, and visualizing intricate business data. Your ability to generate profound insights will directly enable strategic decision-making and drive significant business outcomes. This role entails exceptional stakeholder management, effective communication, a commitment to fostering transparency, and a proven track record of delivering tangible value through impactful recommendations aligned with overarching business objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: • Evaluates complex business data and trends to recommend changes in methods or procedures to increase efficiency and facilitate significant improvements to processes and systems. • Provides support and direction to team members and functional partners with identifying and solving identified opportunities, resolving gaps as they are identified and updating reporting metrics. • Applies subject-matter-expert functional knowledge to produce complex work deliverables in support of departmental and enterprise initiatives such as audit reviews, business strategy development and project business support. • Assists and mentors team members and project managers in developing problem solving approach, identifying gaps, and determining optimal way to aggregate and communicate findings. • Manages broad functional projects and/or participates as a SME resource on larger initiatives to support business requirements. • Represents the business or staff agency as the subject matter expert and may be a proxy for middle-management leadership. • Maintains broad system knowledge, stays current on all system enhancements, identifies training needs and implements plans. • Maintains broad business knowledge, stays current on key business strategies and initiatives and identifies opportunities for support and enablement. • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency. • Provides insight, analyses, advice and recommendations to keep business on operational and financial plan. • Gathers information, analyzes data and trends to identify and implement business optimization opportunities. • Supports team with assigned analysis, contributes to discussions of strategic options and recommendations. • Develops/advises on policies, standards, risk management and controls related to relevant processes. • Coaches and provides on-the-job training for other team members. • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: • Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. • 8 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. • Knowledge of business operations and systems/business requirements processes. • Experience facilitating and driving collaboration to common understanding of business requirements and driving standard enterprise-wide business processes. • Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. • Experience applying best practices to identifying and interpreting trends or patterns in data to develop recommendations to improve business operations. What sets you apart: • Prior U.S. military service or being a military spouse/domestic partner is highly valued. • Ability to analyze data from various sources (e.g. financials, key results, initiative status) and draw meaningful conclusions. • Strong understanding of portfolio management methodologies and their core data components. • Experience providing effective challenge of assumptions and methodology for cost benefit analysis/business cases. • Extensive experience with data design and visualization using business intelligence platforms such as Tableau • Ability to translate complex data into clear, actionable narratives and recommendations that drive significant change. • Exceptional verbal and non-verbal communication and presentation skills to effectively convey insights to diverse audiences, including senior leadership. Compensation range: The salary range for this position is: $103,450.00 - $197,730.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Dedicated Life Actuarial Solutions Analyst Senior to join the Life Company's Annuity Pricing Team. Specific duties will involve custom quoting of structured settlement annuities, rate loading/validation, tool building and pricing of deferred and immediate annuities. Your role also supports Life/Annuity/Health actuarial work through one or more of the following activities: data extraction, data transformation, validation and analysis, and system functionality oversight and integration. Responsible for providing technical and analytical solutions for one or more of the following functions: pricing and product development, experience studies, actuarial assumption reviews, reserve calculations, financial reporting, asset liability management or competitive analysis. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; Charlotte, NC. or Plano, TX. campus. Relocation assistance is not available for this position What you'll do: Independently extracts, integrates and transforms data from a multitude of sources, and may identify new sources. Reconciles and validates data accuracy, and reasonability of actuarial or financial information. Prepares reports, reserve estimates, journal entries, financial statements, industry surveys and/or special studies, analyzes data, and recommends solutions. Develops comprehensive and innovative solutions that impact productivity to improve actuarial tools and processes. Resolves unique and complex issues and navigates obstacles to deliver work product. Develops cost benefit analysis. Provides insight to management on issues and serves as a resource to team members on escalated issues of an unusual nature. Leads projects related to actuarial solutions including automation, IT projects, or product development initiatives. Oversees requirement development process through testing and implementation. Demonstrates in depth understanding to identify and resolve issues or potential defects. Maintains processes, procedures and tools, and ensures all regulatory requirements and internal controls are adhered to. Works with business partners to understand key regulatory implications that impact processes, and may develop processes to comply with new or changing regulations. May respond to audit requests and oversees coordination of responses to internal and external audit, such as Department of Insurance examination, as well as, other audit reports. Anticipates and analyzes trends or deviations from forecast, plan or other projections. Presents recommendations and communicates solutions to business partners and management in a clear, concise, logical and organized manner. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree) 6 or more years of technical experience as an analyst or other relevant technical work experience. What sets you apart: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial science, or similar quantitative field Work experience building analytical tools using applications such as excel VBA, Python, SQL, etc. At least one actuarial exam. Note: pursuing actuarial designation not required. Work experience supporting projects for actuarial or modeling functions Excellent verbal and written communication skills, with the ability to tailor the content for varying audiences. Strong aptitude for problem solving and technology US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $93,770 - $179,240 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity The Opportunity: Reputation and Enablement Team is seeking an experienced Business Support Analyst - Mid-Level, to join our team and provide data analytics services to the Corporate Communications and Public Affairs Office. The incumbent will assist business operations by collecting moderately complex data from trusted sources, using statistical techniques to analyze the data for trends, as well as generating reports and data visualizations that leaders will use to make informed decisions. Conduct data analytics activities for high profile initiatives, such as USAA's philanthropic, volunteer, and member-giving efforts. Make recommendations leading to the achievement of strategies and objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Provides moderately complex operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Validates information for moderately complex and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions. Participates in the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services. Develops and maintains an understanding of overall moderately complex business functions. Gathers information for moderately complex processes, analyzes data and trends, identifies root causes, and develops work products. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Assists with the documentation of new and revised departmental procedures. Develops and analyzes additional ad-hoc reports as needed by Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in end-to-end analysis and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient knowledge of a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. Knowledge of business operations and systems/business requirements processes. Knowledge of business analysis tools for ex: MS Visio MS Excel, Tableau, SQL. What sets you apart: Proven experience with predictive analytics. Proven experience with prescriptive analytics. Demonstrated experience with data management. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $69,920 - $133,620. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JobID: 210703668 JobSchedule: Full time JobShift: : We are looking for a highly skilled and motivated Senior Product Associate for Sales Engagement within the Home Lending Product Team. In this role, you will bring your skill, experience, and facilitate innovation to create a best-in-class Sales team experience with a specific focus on driving cutting-edge AI tools and services. You will work with senior members of our team ensuring a successful delivery and implementation. This position requires entrepreneurial mindset, excellent communication skills, goal oriented attitude, ability to interface directly with internal stakeholders & vendors in understanding and influencing product feature delivery. As a Senior Product Associate in Home Lending, you will facilitate feature delivery in partnership with business stakeholders, design, architecture, engineering, and area product colleagues to create the best experience possible for our Sales teams and customers. You will partner with cross-functional teams to deliver transformative solutions - showcasing your attention to detail in developing story maps that support feature requirements and acceptance criteria that are foundational in delivering best-in-class products. Job responsibilities * Develop concise user stories and process flows that support the design and development of the Chase MyHome product * Collaborate with feature teams and architects to translate business requirements into actionable stories, technical specifications, and design documents. * Ensure that requirements meet the complex nature of the business while always focusing on the end user experience * Support testing cycles (User Acceptance Testing, Regression, system, Prod Checkout) * Apply critical thinking to identify and develop new ideas / innovations that will add value to the business and team Required qualifications, capabilities and skills * 3+ years hands-on experience in product delivery * Experience with the Agile product delivery methodology * Ability to prioritize multiple tasks and develop strong interdepartmental and cross-functional working relationships within a collaborative team environment * Self-driven with ability to work independently with minimal supervision * Detail oriented, strong analytical/problem solving skills * Ability to work under pressure with time-boxed deliveries * Embrace continuous learning and leverages new knowledge to deliver innovative technology and AI solutions that enhance the product and facilitate business value * Familiarity with Customer Relationship Management services * Bachelor's degree required Preferred qualifications, capabilities and skills * Mortgage Industry, Home Lending, Real Estate experience is preferred

Begin a fulfilling and challenging career as a Business Analyst I with our dynamic team. You will have the chance to make a meaningful impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and collaborative environment. Join us to contribute to our mission and advance your career. As a Business Analyst I at JPMorgan Chase, you will be instrumental in improving operational efficiencies and supporting strategic initiatives. You will leverage your skills in data analytics and automation to identify trends, analyze data sets, and recommend innovative solutions. Continuous learning is essential, as you will stay current with emerging technologies and best practices to drive ongoing improvements. Strong customer communication and relationship building are key aspects of the role, enabling you to understand client needs, deliver tailored solutions, and foster strong partnerships. Your ability to collaborate across diverse teams will ensure alignment with business objectives and contribute meaningfully to the success of both your team and the broader organization. **Job responsibilities.** + Execute the payment process for supplier invoices, ensuring accuracy, compliance, and timely completion, while maintaining regular and ad hoc communication with suppliers and internal partners. + Collaborate effectively with cross-functional teams throughout the organization to ensure alignment, share expertise, and drive successful project execution. + Engage with metric owners from each business unit to investigate and identify key factors influencing data trends and irregularities. + Stay current with industry trends and best practices to proactively identify opportunities for adding value to business partners. + Execute recertifications for shared mailboxes, distribution lists, and user permissions to maintain security and compliance. + Manage various reports across the business ensuring accuracy and timely delivery. + Analyze and interpret data sets to support operational initiatives and strategic decision-making + Utilize automation technologies to optimize processes, enhance efficiency, and support business strategy implementation. + Contribute to project work and perform additional duties as assigned to support team and organizational objectives. **Required qualifications, capabilities, and skills.** + Proficient in customer service and conflict management, with the ability to understand client needs, deliver tailored solutions, and facilitate effective teamwork. + Skilled in crafting clear and effective communications, ensuring consistent results, and contributing to a collaborative work environment by sharing expertise and supporting team initiatives. + Strong problem-solving skills and the ability to create logical and realistic solutions under tight deadlines. + Excellent interpersonal skills, enabling effective interaction with all levels of management. + Maintain a positive attitude and deliver high-quality service to customers through continuous communication and strong relationship-building skills. + Ability to conduct data analysis and accurately interpret data sets to support business objectives. + Experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success. **Preferred qualifications, capabilities, and skills** + Ability to learn and leverage artificial intelligence and AI tools to enhance data analysis, assess business trends, and provide actionable insights for strategic decision-making. + Strong organizational and business skills and the ability to manage, multiple projects, address complex issues and meet and short deadlines successfully. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As part of Catastrophe Modeling team in the P&C Catastrophe Risk Management organization, this individual will run catastrophe modeling software, validate that modeled loss results are appropriate for USAA's property and auto lines of business, understand and communicate nuances behind modeled loss results, recommend and apply overlays or adjustments as needed, improve processes, and maintain strong model documentation. This role will work collaboratively with other areas, such as Pricing, State Management, Product Management, Exposure Analytics Team, Underwriting, CFO Forecast & Planning team, and Reinsurance team, to achieve the best possible business solutions to quantify and manage USAA's catastrophe risk. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies. Applies advanced analytical techniques to tackle business problems that are typically medium to large scale with impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change. Translates recommendation into communication materials to optimally present to colleagues for peer review and mid-to-upper-level management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and captures the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and embraces emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Delivers analysis/findings in a manner that conveys understanding, influences mid to upper-level management, garners support for recommendations, drives business decisions, and influences business strategy. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance). Demonstrates proficiency in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. What sets you apart: Advanced Degree in an Engineering field, Climate Science field, Mathematics or Statistics. 4 years of catastrophe model development and/or validation experience, deep understanding of catastrophe models, experience modifying catastrophe models or their output to improve quantification of risk of loss, and/or experience developing/implementing full solutions to quantify catastrophe risk by deploying probabilistic models in conjunction with risk scoring models and other analytical tools. Experience developing and/or using vendor catastrophe models, such as Verisk/AIR, KCC, Cotality/CoreLogic, or Moody's/RMS. Experience demonstrating strong learning agility, creative problem solving, project management skills, ability to identify and implement process improvements, strong written and verbal communication skills, and initiative. Ability to work in collaboration with the team and with external business partners, as well as an ability to work independently. Certified Catastrophe Risk Management Professional (CCRMP) or Certified Specialist in Catastrophe Risk (CSCR) credentials are a plus. Experience programming in Python. US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are currently seeking a talented Business Support Analyst on our Enterprise Litigation team at our USAA corporate headquarters location. As a dedicated Business Support Analyst, you will support and enable the business by analyzing and evaluating relevant routine business data, information, metrics and process to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be located at our corporate office in San Antonio, TX. What you'll do: Provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs. Organizes and defines parameters of assigned projects and assembles relevant data for said project(s). Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions. Gathers information, analyzes data and trends, identifies root causes, and develops recommendations to improve business operations. Reviews, validates, and/or analyzes reports that function as a control to existing processes. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of business support experience in an analyst capacity supporting business planning initiatives and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations. Proficient level experience in a wide-variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions. What sets you apart: Three years of in-house experience with chief legal office operations with an insurance or other financial services company. Extensive experience with process management or ownership to include process improvement project implementation, process documentation, and training users on process changes. Extensive experience with civil litigation as a legal assistant or paralegal. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $62,470.00 - $111,940.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Senior Analyst on the Digital & Member Marketing Analytics team, you will provide decision support for our new member onboarding, ongoing member engagement, and digital marketing performance initiatives (paid, owned, earned media). This role plays a critical part in shaping how members engage with USAAA from the very first interaction onward. This role is deeply focused on digital journeys & member behavior, translating complex datasets into actionable insights that directly influence campaign strategy, experience optimization, and member growth outcomes. You will partner closely with marketing product and channel teams to identify opportunities to improve conversion, engagement and long-term value. We are looking for an individual that operates independently, brings strong marketing analytics rigor/curiosity, and has extensive experience in digital journey analytics. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. What you'll do: Leverages advanced business, analytical and technical knowledge to participate or lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with significant impact to current and/or future business strategy. Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change Translates recommendation into communication materials to effectively present to various levels of management. Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences. Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA). Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply. Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements. Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions. Succinctly delivers analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, drives business decisions, and influences business strategy. Provides subject matter expertise in operationalizing recommendations. Remains informed on current data and analytics trends, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) Identifies opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc.) or formal (E.g. Certifications or advanced coursework). Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of data & analytics experience OR a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.). Demonstrates advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making. Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems. Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights. What sets you apart: 5 or more years marketing analytics experience with a focus on marketing measurement, testing, digital journey analysis 5 or more years of digital/CRO experience, ideally in subscription/membership-based businesses Hands-on experience with digital analytics platforms and tools (eg - Adobe Analytics, Google Analytics and tag-based measurement) Extensive experience using marketing measurement tools (MMM, MTA, incrementality, etc.) that drive optimization decisions. Hands-on experience within insurance or financial services industry providing analytics solutions US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $114,080 - $218,030. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Operations Depository Trust Company (DTC) Settlement Analyst is responsible for the accurate and timely settlement of equity, fixed income, repo, options, swaps and futures trades, both US and global, for accounts on the Global Plus system. Provides support to department Manager, Section Manager, and Associates to ensure the proper entry, confirmation, settlement, and trade resolution for all facets of Equity and Fixed Income Trading. The individual will assist and support Investment/Trust professionals in a Trust and Investment Management environment. Additionally, an Analyst researches and resolves reconciling exceptions within set time standards and assists management in making improvements from a manual to an automated environment within this diverse, fast-paced and ever-changing environment. Essential Functions: Support DTC Settlement: Deliver out sales of securities through the Depository Trust Company according to industry and department deadlines. Settle purchases of securities through the Depository Trust Company according to industry and department deadlines. Resolve settlement problems and issues through analysis and collaboration with both internal and external parties. Balance trade settlement activity through DTC according to department deadlines. Perform the net settlement process with DTC according to department and industry deadlines. Responsible for developing and maintaining relationships with multiple stakeholders, including external clients, line of business partners, investment managers, and operations personnel Research and resolve issues as they arise Take a leadership role in operational projects and client requests Update and maintain policies and procedures Perform quality control review on team members' work Provide training for new employees and daily guidance to other analysts as assigned by Section Manager Research and resolve trade exceptions and failed trades through coordination and follow-up with investment managers and/or brokers and other Investment Ops areas on a timely basis Ability to identify issues and effectively research and resolve problems, including definition of root cause Act as a back-up to other team members Support team with approvals, reversals, and end of day activities Ability to handle multiple tasks at the same time, and meet tight trading deadlines Perform other duties as assigned; duties, responsibilities, and/or activities may change, or new ones may be assigned at any time with or without notice Comply with all KeyBank policies and procedures, including always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key Additional Functions Participate in Business Reviews and Continuous Improvement initiatives Provide problem solving ability as well as support to others with problem solving Provide proactive client service Work in a team environment and implement continuous improvement initiatives to increase quality, speed and productivity within the department Education Bachelor's degree in Accounting, Finance or business-related area or equivalent work experience Work Experience Bachelor's Degree or equivalent work experience 0+ years minimum experience in the financial services industry (could include internships, involvement in school programs, etc.) Investment Operations experience, preferred Experience working with Microsoft Office Products (Excel, Word) required Basic - Intermediate Excel skills required (VLOOKUP's, Subtotals, etc.) Skills Trade Settlement Execution: Ensures accurate and timely settlement of equity, fixed income, repo, options, swaps, and futures transactions. Exception & Break Resolution: Identifies, researches, and resolves trade exceptions, failed trades, and reconciliation breaks quickly and accurately. Analytical Thinking: Applies strong analytical skills and attention to detail to evaluate issues, determine root causes, and recommend solutions. Stakeholder Relationship Management: Builds effective relationships with investment managers, brokers, internal partners, and external clients to support smooth operations. Process & Procedure Management: Updates, maintains, and follows operational policies and procedures while supporting automation and continuous improvement. Quality Control Review: Performs reviews on team members' work to ensure accuracy, consistency, and adherence to standards. Training & Knowledge Sharing: Trains new employees and provides daily guidance to analysts to support team development and operational excellence. Multitasking & Deadline Management: Manages multiple priorities simultaneously and meets tight trade and settlement deadlines in a fast‑paced environment. Client Service Orientation: Provides proactive, high‑quality service to internal and external clients, ensuring timely support and issue resolution. Technical Proficiency: Uses Microsoft Excel (VLOOKUP's, Subtotals) and operational systems (e.g., Global Plus) to process, reconcile, and analyze trade data effectively. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category Hybrid (2+ days) Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The Operations Depository Trust Company (DTC) Settlement Analyst is responsible for the accurate and timely settlement of equity, fixed income, repo, options, swaps and futures trades, both US and global, for accounts on the Global Plus system. Provides support to department Manager, Section Manager, and Associates to ensure the proper entry, confirmation, settlement, and trade resolution for all facets of Equity and Fixed Income Trading. The individual will assist and support Investment/Trust professionals in a Trust and Investment Management environment. Additionally, an Analyst researches and resolves reconciling exceptions within set time standards and assists management in making improvements from a manual to an automated environment within this diverse, fast-paced and ever-changing environment. Essential Functions: * Support DTC Settlement: * Deliver out sales of securities through the Depository Trust Company according to industry and department deadlines. * Settle purchases of securities through the Depository Trust Company according to industry and department deadlines. * Resolve settlement problems and issues through analysis and collaboration with both internal and external parties. * Balance trade settlement activity through DTC according to department deadlines. * Perform the net settlement process with DTC according to department and industry deadlines. * Responsible for developing and maintaining relationships with multiple stakeholders, including external clients, line of business partners, investment managers, and operations personnel * Research and resolve issues as they arise * Take a leadership role in operational projects and client requests * Update and maintain policies and procedures * Perform quality control review on team members' work * Provide training for new employees and daily guidance to other analysts as assigned by Section Manager * Research and resolve trade exceptions and failed trades through coordination and follow-up with investment managers and/or brokers and other Investment Ops areas on a timely basis * Ability to identify issues and effectively research and resolve problems, including definition of root cause * Act as a back-up to other team members * Support team with approvals, reversals, and end of day activities * Ability to handle multiple tasks at the same time, and meet tight trading deadlines * Perform other duties as assigned; duties, responsibilities, and/or activities may change, or new ones may be assigned at any time with or without notice * Comply with all KeyBank policies and procedures, including always acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key Additional Functions * Participate in Business Reviews and Continuous Improvement initiatives * Provide problem solving ability as well as support to others with problem solving * Provide proactive client service * Work in a team environment and implement continuous improvement initiatives to increase quality, speed and productivity within the department Education * Bachelor's degree in Accounting, Finance or business-related area or equivalent work experience Work Experience * Bachelor's Degree or equivalent work experience * 0+ years minimum experience in the financial services industry (could include internships, involvement in school programs, etc.) * Investment Operations experience, preferred * Experience working with Microsoft Office Products (Excel, Word) required * Basic - Intermediate Excel skills required (VLOOKUP's, Subtotals, etc.) Skills * Trade Settlement Execution: Ensures accurate and timely settlement of equity, fixed income, repo, options, swaps, and futures transactions. * Exception & Break Resolution: Identifies, researches, and resolves trade exceptions, failed trades, and reconciliation breaks quickly and accurately. * Analytical Thinking: Applies strong analytical skills and attention to detail to evaluate issues, determine root causes, and recommend solutions. * Stakeholder Relationship Management: Builds effective relationships with investment managers, brokers, internal partners, and external clients to support smooth operations. * Process & Procedure Management: Updates, maintains, and follows operational policies and procedures while supporting automation and continuous improvement. * Quality Control Review: Performs reviews on team members' work to ensure accuracy, consistency, and adherence to standards. * Training & Knowledge Sharing: Trains new employees and provides daily guidance to analysts to support team development and operational excellence. * Multitasking & Deadline Management: Manages multiple priorities simultaneously and meets tight trade and settlement deadlines in a fast‑paced environment. * Client Service Orientation: Provides proactive, high‑quality service to internal and external clients, ensuring timely support and issue resolution. * Technical Proficiency: Uses Microsoft Excel (VLOOKUP's, Subtotals) and operational systems (e.g., Global Plus) to process, reconcile, and analyze trade data effectively. Physical Demands * General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Work Location Category * Hybrid (2+ days) Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $48,000.00 - $72,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

JobID: 210683194 JobSchedule: Full time JobShift: Day : Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. Job Responsibilities * Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. * Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. * Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. * Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. * Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. * Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. * Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. * Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. * Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. Required Qualifications, Capabilities, and Skills * Formal training or certification on business analysis concepts and 3+ years applied experience. * Experience in technical program delivery, product management, solutions analysis, or related field. * Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. * Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. * Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. * Strong problem-solving and quantitative analysis skills. * Excellent verbal and written communication skills. * Familiarity with Agile methodologies and product-oriented organizations. Preferred qualifications, capabilities, and skills * Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. * Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. * Technical program delivery, innovation, program/project management, product management or solutions analysis. * Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. * Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. * Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.

Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. Job Responsibilities Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. Required Qualifications, Capabilities, and Skills Formal training or certification on business analysis concepts and 3+ years applied experience. Experience in technical program delivery, product management, solutions analysis, or related field. Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. Strong problem-solving and quantitative analysis skills. Excellent verbal and written communication skills. Familiarity with Agile methodologies and product-oriented organizations. Preferred qualifications, capabilities, and skills Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. Technical program delivery, innovation, program/project management, product management or solutions analysis. Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc.

Join our dynamic team to revolutionize how technology intersects with business. As a Solutions Analyst III at JPMorgan Chase within the Enterprise Technology in Employee Compute, you will leverage your analytical expertise and technical fluency to drive innovation and enable strategic product development. You will collaborate with product owners, business stakeholders, and technology teams to elicit and document requirements, translate them into actionable solutions, and support rapid experimentation. Your adaptability and problem-solving skills will help navigate complex projects and manage dependencies, while your strong communication abilities will foster alignment and effective collaboration across diverse teams.. **Job Responsibilities** + Collaborate with internal business stakeholders, product teams and technology to understand internal roadmaps and key problems/opportunities; translate into innovative and strategic solution concepts that can be evaluated for viability and inform long-term product strategy. + Collaborate across cross-functional teams to develop and document business and technology requirements, ensuring alignment with product owners, technical teams and stakeholders. + Support evaluation of internal build vs. external buy of a solution, including engaging with third-party technology providers to understand their offerings and assessing applicability. + Manage dependencies and navigate ambiguity in complex projects supporting rapid experimentation and solution validation through discovery, assessments and prototypes. + Ensure all solutions adhere to firm wide governance, compliance, and security requirements, working closely with functional partners (Technology, Risk, Controls, Legal, Compliance, Third-Party Oversight, Sourcing, etc.) for internal and/or external solutions when needed. + Bridge the gap between product owners and software engineers by leveraging your technical fluency and strong analytical reasoning skills in support of strategic and tactical planning. + Foster clear, concise communication and collaboration across diverse stakeholder groups to drive alignment and successful outcomes. + Facilitate innovation forums, events and information sharing sessions showcasing emerging technologies to drive innovation across our organization. + Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of emerging and innovative solutions to address evolving business needs. **Required Qualifications, Capabilities, and Skills** + Formal training or certification on business analysis concepts and 3+ years applied experience. + Experience in technical program delivery, product management, solutions analysis, or related field. + Strong technical writing and documentation skills for diverse stakeholder audiences, from engineers to executives. + Experience supporting innovation frameworks, including rapid assessments, prototyping, and proof-of-concept initiatives. + Ability to work collaboratively in cross-functional teams and drive alignment across business, product and technology groups. + Strong problem-solving and quantitative analysis skills. + Excellent verbal and written communication skills. + Familiarity with Agile methodologies and product-oriented organizations. **Preferred qualifications, capabilities, and skills** + Strategic mindset with ability to envision ways to use technology to solve business problems, translate them into quantifiable costs and benefits, and critical thinking skills to drive sound decision making and recommendations. + Track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership. + Technical program delivery, innovation, program/project management, product management or solutions analysis. + Understanding of agile product management and software development, with experience in translating business and technical requirements into JIRA stories for agile teams. + Proven ability to build strong stakeholder relationships and work with high-performing teams in complex environments. + Ability to create compelling presentations that summarize product attributes, strategy, technologies, etc. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description U.S. Bank's ICG Analyst Development Program is a dynamic 10-week paid summer internship designed to provide students with hands-on experience in both Credit Analysis and Relationship Management within our Corporate & Commercial Banking divisions. This dual-focus internship offers a unique opportunity to develop technical skills, business acumen, and client-facing capabilities while working alongside experienced professionals across diverse industry verticals. What You'll Do As an intern in the ICG Analyst Development Program, you will: Credit Analyst Responsibilities Analyze historical financial statements and prepare reports to communicate performance and trends. Conduct industry-specific research to support credit underwriting decisions. Assist in the assessment of credit requests and delivery of recommendations tied to credit risk. Collaborate with Portfolio Managers, Relationship Managers, and Credit Administration teams. Complete a Credit Capstone project and present findings to senior executives. Relationship Management Responsibilities Support Relationship Managers in business development efforts, including industry research and marketing material preparation. Maintain internal reports such as deal tracking, pipeline updates, and Salesforce dashboards. Assist in preparing client-facing materials including pitch books and briefing memos. Conduct in-depth company and industry research, including analysis of SEC filings (10-K/10-Q). Coordinate with product teams to build comprehensive client presentations and ensure seamless delivery. Training & Development Accelerated learning through on-the-job training, mentorship, and exposure to senior executives. Cohort-building activities including social events, volunteer days, and development workshops. Pathway to full-time opportunities in U.S. Bank's Analyst Development Programs upon graduation. Who We're Looking For We seek intellectually curious, motivated self-starters with strong analytical and communication skills. Basic Qualifications Pursuing a bachelor's degree with a target graduation date of December 2026 or May 2027. Coursework in finance, economics, business admin Basic understanding of financial concepts and applications. Ability to start the internship on June 1st, 2026. Preferred Qualifications GPA of 3.0 or above. Previous corporate or investment banking experience. Strong relationship-building and problem-solving skills. Acute attention to detail and ability to work under pressure. Proficiency in Microsoft Word, Excel, and PowerPoint. Working Model & Hours Hybrid role: Typically three days a week in-office, with flexibility for remote work. Interns work approximately 40 hours per week during the internship. Internship Benefits Meaningful, hands-on work that impacts the business. Networking opportunities with senior leadership and peers. Potential for full-time offer into a development program upon graduation. Application Deadline: Most applications close on February 13, 2026. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description U.S. Bank's ICG Analyst Development Program is a dynamic 10-week paid summer internship designed to provide students with hands-on experience in both Credit Analysis and Relationship Management within our Corporate & Commercial Banking divisions. This dual-focus internship offers a unique opportunity to develop technical skills, business acumen, and client-facing capabilities while working alongside experienced professionals across diverse industry verticals. What You'll Do As an intern in the ICG Analyst Development Program, you will: Credit Analyst Responsibilities * Analyze historical financial statements and prepare reports to communicate performance and trends. * Conduct industry-specific research to support credit underwriting decisions. * Assist in the assessment of credit requests and delivery of recommendations tied to credit risk. * Collaborate with Portfolio Managers, Relationship Managers, and Credit Administration teams. * Complete a Credit Capstone project and present findings to senior executives. Relationship Management Responsibilities * Support Relationship Managers in business development efforts, including industry research and marketing material preparation. * Maintain internal reports such as deal tracking, pipeline updates, and Salesforce dashboards. * Assist in preparing client-facing materials including pitch books and briefing memos. * Conduct in-depth company and industry research, including analysis of SEC filings (10-K/10-Q). * Coordinate with product teams to build comprehensive client presentations and ensure seamless delivery. Training & Development * Accelerated learning through on-the-job training, mentorship, and exposure to senior executives. * Cohort-building activities including social events, volunteer days, and development workshops. * Pathway to full-time opportunities in U.S. Bank's Analyst Development Programs upon graduation. Who We're Looking For We seek intellectually curious, motivated self-starters with strong analytical and communication skills. Basic Qualifications * Pursuing a bachelor's degree with a target graduation date of December 2026 or May 2027. * Coursework in finance, economics, business admin * Basic understanding of financial concepts and applications. * Ability to start the internship on June 1st, 2026. Preferred Qualifications * GPA of 3.0 or above. * Previous corporate or investment banking experience. * Strong relationship-building and problem-solving skills. * Acute attention to detail and ability to work under pressure. * Proficiency in Microsoft Word, Excel, and PowerPoint. Working Model & Hours * Hybrid role: Typically three days a week in-office, with flexibility for remote work. * Interns work approximately 40 hours per week during the internship. Internship Benefits * Meaningful, hands-on work that impacts the business. * Networking opportunities with senior leadership and peers. * Potential for full-time offer into a development program upon graduation. Application Deadline: Most applications close on February 13, 2026. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $26.39 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Who We Are At Key, we're more than a bank. We're a proud community committed to supporting our teammates' success and the success of the clients and communities we serve. Our Language Access Program (LAP) team is focused on assessing, planning and implementing an enterprise-wide language access program, making KeyBank's products and services more accessible to non-English speaking communities. The team reports into Community Banking; however, they work across the enterprise to deliver a thoughtful program. We are seeking a candidate who resides in one of the KeyBank market areas: All NY Markets Denver, CO Connecticut Springfield, MA Cleveland, OH This position is a Hybrid schedule with 3 days a week required in office. About the Role The Consumer Analyst will play a key role in supporting KeyBank's Language Access Program (LAP), which is designed to ensure equitable access to banking services for clients with diverse language backgrounds. This role will assist in managing translation project workflows, maintaining quality control of Spanish translations, and supporting the development of language resources across the enterprise. As the LAP continues to evolve, this position will also contribute to strategic initiatives such as expanding language offerings, enhancing digital accessibility, and supporting regulatory compliance. The analyst will collaborate with internal teams including Compliance, Legal, Marketing, Client Experience, and Consumer Bank Leadership, as well as external language service providers. This is an exciting opportunity for a Spanish-speaking, detail-oriented, mission-driven professional to help shape the future of inclusive banking at Key. Essential Job Functions Partner in managing translation project workflows, including request intake, compliance review, approvals, documentation, translation processing, quality review, design feedback, and final delivery to ensure timely and accurate delivery of translated content. As needed, review and assess the accuracy, completeness, and appropriateness of Spanish translations and other language assistance services provided by Key and our vendors. Ensure all Spanish translations uphold intended meaning, tone and nuance of the original content. Provide corrective feedback and suggestions to translation vendors. Coordinate language certification testing, maintain certification tracking, and contribute to the strategic development of certification program enhancements. Assist in developing and delivering training to bank employees on language access tools and resources. Support the monitoring and auditing of LAP control plans and translated document inventory. Conduct research on best practices, trends, and regulations related to language access in the financial services industry. Provide feedback and recommendations to improve the quality and consistency of language assistance services across the bank. Assist in project management activities to ensure timely implementation of LAP initiatives. Collaborate with internal partners to support the overall design and execution of the Language Access Program. Assist in preparing presentations to senior leaders. Required Qualifications Bachelor's degree in a relevant field (e.g., Spanish, Communications, Linguistics, Business, Public Policy) or equivalent work experience. Native or fluent proficiency in professional written and spoken Spanish, with a strong command of English. Detail oriented with a keen eye for linguistic and contextual discrepancies in Spanish and English. Ability to distill complex program information into clear, visually engaging presentation materials. Strong organizational, time management, and project coordination skills. Excellent written and verbal communication skills. Understanding of financial products, e.g., deposit & credit products, investments, etc. Strong interpersonal skills with the ability to work collaboratively with cross-functional teams. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Preferred Qualifications Experience in translation project management or language access services. Familiarity with regulatory requirements related to language access in banking or financial services. Knowledge of translation tools or content management systems. Prior experience in financial services COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $61,000.00 - $94,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/05/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The Lead Operations Analyst assists Key Investment Services (“KIS”) New Accounts, Cashiering, and Annuities by serving as a subject matter expert and resource for complex issues and inquiries. The Lead Operations Analyst assists in special projects, desk coverage and workflow processes, including review of desktop procedures. Additionally, this teammate analyzes and recommends solutions, working with management to evaluate and implement process improvements. ESSENTIAL FUNCTIONS: Resolve escalated issues and provide subject matter expertise (SME) for Key Investment Services Middle Office. Conduct daily review of new account openings, missing documentation, and TEFRA withholding. Assist with the maintenance of fund direct business. Prepare weekly and monthly CIU (Customer Identification Unit) recons. Review and approve work submitted by KIS Middle Office. Collaborate with other operational groups, compliance, and legal to complete projects, company initiatives, and regulatory/industry changes. Identify problems, offer process improvement solutions and document such solutions. Comply with regulatory requirements and risk guidelines. Take on assignments of a complex nature and make sound decisions with limited direction. Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice. Comply with all KeyBank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. EDUCATION: Associate's or Bachelor's degree or equivalent work experience. WORK EXPEREINCE: 4+ years of working experience in brokerage operations Experience working in financial services operations, preferred Working knowledge of NetX360 and familiarity with Pershing, preferred Proficiency with MS Office programs LICENSES (OPTIONAL): Series 99, preferred. SKILLS: Adaptability: Ability to adjust quickly to changing priorities and handle challenging assignments effectively. Analysis: Skill in researching and resolving complex issues using logical and critical thinking. Communication: Capacity to clearly express ideas and information through verbal and written formats. Customer Service: Ability to build rapport and deliver positive experiences for clients and colleagues. Detail: Commitment to accuracy and thoroughness while maintaining focus on tasks. Integrity: Demonstrating accountability, ethical behavior, and professionalism in all actions. Leadership: Competence in guiding peers, training others, and influencing outcomes without formal authority. Learning: Ability to quickly understand detailed processes and work independently with minimal supervision. Organization: Proficiency in planning, prioritizing, and managing multiple tasks to meet deadlines. Problem-Solving: Skilled in identifying issues, evaluating options, and implementing effective solutions. Teamwork: Ability to foster collaboration and build strong working relationships with partners. Work-Ethic: Demonstrating self-motivation, drive, and commitment to achieving high performance standards. PHYSICAL DEMANDS: Prolonged sitting, ability to communicate face to face and on the phone with teammates and clients. Use of PC, phone, and other office equipment. Occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. TRAVEL/DRIVING REQUIREMENTS: Valid driver's license may be necessary depending on location and role responsibilities. WORK LOCATION CATEGORY: Hybrid (2+ days in office) Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The Lead Operations Analyst assists Key Investment Services ("KIS") New Accounts, Cashiering, and Annuities by serving as a subject matter expert and resource for complex issues and inquiries. The Lead Operations Analyst assists in special projects, desk coverage and workflow processes, including review of desktop procedures. Additionally, this teammate analyzes and recommends solutions, working with management to evaluate and implement process improvements. ESSENTIAL FUNCTIONS: * Resolve escalated issues and provide subject matter expertise (SME) for Key Investment Services Middle Office. * Conduct daily review of new account openings, missing documentation, and TEFRA withholding. * Assist with the maintenance of fund direct business. * Prepare weekly and monthly CIU (Customer Identification Unit) recons. * Review and approve work submitted by KIS Middle Office. * Collaborate with other operational groups, compliance, and legal to complete projects, company initiatives, and regulatory/industry changes. * Identify problems, offer process improvement solutions and document such solutions. * Comply with regulatory requirements and risk guidelines. * Take on assignments of a complex nature and make sound decisions with limited direction. * Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice. * Comply with all KeyBank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. EDUCATION: * Associate's or Bachelor's degree or equivalent work experience. WORK EXPEREINCE: * 4+ years of working experience in brokerage operations * Experience working in financial services operations, preferred * Working knowledge of NetX360 and familiarity with Pershing, preferred * Proficiency with MS Office programs LICENSES (OPTIONAL): Series 99, preferred. SKILLS: * Adaptability: Ability to adjust quickly to changing priorities and handle challenging assignments effectively. * Analysis: Skill in researching and resolving complex issues using logical and critical thinking. * Communication: Capacity to clearly express ideas and information through verbal and written formats. * Customer Service: Ability to build rapport and deliver positive experiences for clients and colleagues. * Detail: Commitment to accuracy and thoroughness while maintaining focus on tasks. * Integrity: Demonstrating accountability, ethical behavior, and professionalism in all actions. * Leadership: Competence in guiding peers, training others, and influencing outcomes without formal authority. * Learning: Ability to quickly understand detailed processes and work independently with minimal supervision. * Organization: Proficiency in planning, prioritizing, and managing multiple tasks to meet deadlines. * Problem-Solving: Skilled in identifying issues, evaluating options, and implementing effective solutions. * Teamwork: Ability to foster collaboration and build strong working relationships with partners. * Work-Ethic: Demonstrating self-motivation, drive, and commitment to achieving high performance standards. PHYSICAL DEMANDS: * Prolonged sitting, ability to communicate face to face and on the phone with teammates and clients. * Use of PC, phone, and other office equipment. * Occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. TRAVEL/DRIVING REQUIREMENTS: * Valid driver's license may be necessary depending on location and role responsibilities. WORK LOCATION CATEGORY: * Hybrid (2+ days in office) Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $57,000.00 - $87,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/23/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

As a Financial Analyst, you will be instrumental in helping us interpret complex financial information, identify trends, and provide actionable insights. Your work will directly contribute to smarter business decisions and the overall financial health of our organization. Bachelor's degree in Finance, Accounting, Business, Economics, or related field. 2+ years of experience in a financial analysis or similar role (industry experience a plus). Advanced proficiency in Microsoft Excel; experience with financial planning tools (e.g., Hyperion, SAP, Oracle) is advantageous. Strong analytical, organizational, and problem-solving skills. You will: Conduct detailed financial analysis, forecasts, and modeling to support strategic planning. Prepare monthly, quarterly, and annual financial reports for management and stakeholders. Analyze budgeting, forecasting, and variance trends to inform operational and executive decisions. Track key performance indicators (KPIs) and develop ad hoc financial models as needed.