Product Owner jobs at Bank of America - 93 jobs

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Technical Product Manager Vice President in Digital Channels - Experimentation, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. As a key member of our team, you'll have the opportunity to rapidly prototype new features, validate complex statistical engines, and help shape the future of experimentation at Chase. Join us to make a meaningful impact by delivering robust, high-quality tools that empower our users and advance our platform's capabilities. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Act as the technical thought leader in advancing statistical methods and GenAI capabilities of the platform + Rapidly build prototypes of new features and concepts for the experimentation platform to enhance self-serviceability using Python or similar languages. + Debug, validate, and optimize statistical methods to ensure accuracy and reliability of experiment results. + Triage production issues related to experimentation with partners to identify root cause. + Collaborate with product, design, and engineering teams to refine technical requirements and scope. + Stay current with best practices in experimentation, statistics, and analytics, and apply them to platform development. **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management, data science, computer science or a relevant domain area. + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Practical coding ability (e.g., Python, scripting, or similar)-able to read, understand, and write code to support prototyping, troubleshooting, and integration. + Strong background in statistical methods for A/B Testing. + Strong proficiency in Python, SQL, Snowflake, with the ability to create complex queries and analyses. + Excellent problem-solving skills and attention to detail. + Strong communication skills, with the ability to explain complex analytics concepts to non-technical users. + Ability to work independently and collaboratively in a fast-paced, dynamic environment. + Proven ability to collaborate and achieve actionable results with cross-functional tea ms. **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Experience in bringing GenAI features to production at scale + Prior experience working in a highly matrixed, complex organization + Background in data science, data engineering, or software engineering + Experience in scaling platforms + Advanced statistical knowledge related to experimentation, including Contextual Multi-Armed Bandit (CMAB), Sequential Testing, CUPED (Controlled Experiments Using Pre-Experiment Data), and other advanced methodologies. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $122,550.00 - $201,000.00 / year

JobID: 210680567 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $122,550.00-$201,000.00 You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager within the Cybersecurity Technology & Controls at JP Morgan Chase, you will be joining a Product team delivering high quality and timely solutions in the Governance Risk & Controls Product Line. You will be working in a highly interactive environment with feature teams practicing full Agile SCRUM methodology to deliver a strategic, flexible, and scalable platform providing a consistent way to measure overall application control health and enable regular communication of technology risk to Business Control Managers. Business process flows and data flows supported by the Product are cross-product and cross-functional and you will play an integral role developing solutions that are well-defined and well-integrated throughout the E2E journey in the ecosystem. Job responsibilities * In partnership with the Product Owner, Interact with users and stakeholders to gather, prioritize, and document requirements. * Conduct user interviews, prepare designs, and translate the user requirements into valuable business outcomes. * Ensure the backlog of user stories is ordered, well documented with mock-ups as needed. * Manage the product deliverables against aggressive stakeholder commitments and deadlines, removing blockers to progress product development. * Maintain effective relationships with users, sponsors, stakeholders, and key partners, managing their expectations. * Coordinate UAT sessions and sign off with users. * Validate the 'acceptance criteria' & results in UAT, raising critical bugs as a matter of urgency. * Support product releases prior to, during, and post deployment. * Attend all SCRUM ceremonies and ensure preparedness to avoid development delays. * Train users on the tooling solution and ensure training documentation is kept evergreen. Required qualifications, capabilities, and skills * Obtain 6+ years of experience or equivalent expertise in product management * Advanced knowledge of the product development life cycle, design, and data analytics * Analytical skills and attention to detail in written documentation. * Ability to build partnerships and work in a collaborative team environment. * Self-motivated, driven to learn and to achieve targets and deliverables. * Strong organizational skills, time management and proficient with presentations along with strong communication. * Creative problem solver, capable of developing innovative and differentiated solutions. * Working knowledge with Agile / SCRUM methodology, knowledge of Jira / Confluence is a plus. * Ability to write user stories, user journeys and (UAT) user acceptance testing. * Experience designing QlikSense dashboards is a plus. Preferred qualifications, capabilities, and skills * Demonstrated prior experience working in a highly matrixes, complex organization * Regulatory and Technology Risk and Controls knowledge is a plus. #CTC

JobID: 210693237 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $118,750.00-$197,000.00 Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Portfolio Operations Manager in Operations Cross Product Strategy, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line. Consumer & Community Banking (CCB) Operations Product organization provides critical cross line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy, and building the roadmap to solutions that impact millions. Along the way, you'll develop a deep, end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility. Job responsibilities * Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives * Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices * Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized * Implements a product-level collection strategy consisting of controls, financials, and resourcing needs * Performs light reporting and data analytics (D&A) functions to support portfolio management and operational decision-making * Partners with the D&A team to deliver OCPS reporting requirements and address ongoing data needs * Assists in preparing, validating, and presenting data-driven reports and insights for stakeholders * Supports ad-hoc data analysis requests and contributes to the continuous improvement of reporting processes and tools Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise in program management or performance optimization * Proven ability to manage and implement operational effectiveness initiatives * Proven ability to operate within the product development life cycle and agile methodologies Preferred qualifications, capabilities, and skills * Proficiency in technical skills such as SQL, Python, and R for data analysis and manipulation * Experience with data visualization tools such as Tableau and Power BI to create clear, actionable dashboards and reports * Familiarity with data wrangling tools like Alteryx * Strong core analytical skills, including statistics, data wrangling, and problem-solving * Ability to interpret and communicate data insights to both technical and non-technical audiences

JobID: 210695614 JobSchedule: Full time JobShift: : Join our Legal Solutions team as a Product Owner - VP and drive innovative legal technology products, process improvements, and impactful change in a dynamic, collaborative environment! As a Product Owner - VP within the Legal Solutions team, you will support technology and operational work streams required to execute several Legal products. This role offers the chance to contribute to major programs, enhancing legal practices and promoting positive change across the department. Reporting to the Matter Management Product Director, you'll be based in Mumbai or Columbus, OH, working full-time in the office. You'll manage Legal applications, support data-promoten solutions, and partner with the business for process reviews and data analysis in an Agile environment. We're looking for a highly motivated team member who can navigate complexity, adapt to changing priorities, and lead in a fast-paced setting. Job Responsibilities * Support Legal Solutions throughout all phases of solution ideation, development, user acceptance testing and deployment * Align requirements, expectations and implementation of optimized process and technology solutions across key partners and technology. * Analyze business, operational , end-user and non-functional requirements for new features and breakdown into user stories with clearly written acceptance criteria * Conduct end to end process analysis, data analysis, process flows, identify pain points and data mapping as necessary * Perform validation and thorough testing of data driven applications before release to stakeholders; participates in planning and execution of user acceptance testing, triage issues and works with development team to resolve. * Partners closely with Data Quality Team and Lead Development engineers in sharing requirements and goals, creating stories/story pointing, and communicating throughout the development process * Communicating regularly on progress, program status, and release content * Support timely resolution of Production issues/inquiries and access requests, working closely with Legal support teams (Legal Vendor Maintenance, Billing Support, Third Party Oversight, Finance, Concierge, OCVM), users and our Technology partners * Lead user training sessions to demonstrate system capabilities and conduct user outreach to understand pain points and process/system improvement opportunities * Understand risks, issues, and action items and engage and collaborate well with other subject matter experts and program lead, as needed * Contribute to a culture of engagement, inclusion, diverse thought and continuous improvement Required qualifications, skills, and capabilities * Minimum 5 years of relevant product owner / business analyst / project management experience required, including for mid-sized technology buildouts and deployments with accompanying process changes * Experience with Agile processes * Strong analytical, data management and requirements gathering skills * Strong verbal and written communication skills * Ability to quickly understand complex subject matter * Solid strategic thinking and problem-solving skills with the ability to collect data, interact with diverse stakeholders and identify issues and solutions * Confident, ready to escalate / seek help when needed * Highly organized, detail-oriented and able to multi-task and prioritize issues * Enthusiastic in driving organizational change, collaborative, a team player with a strong interest in learning * Ability to work independently and be self-motivated with strong interpersonal and influencing skills * Proficient in Microsoft applications, including ability to create effective presentations using PowerPoint Preferred qualifications * Familiarity with reporting tools (Tableau, Business Objects) * Legal and/or financial services industry background

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) Creates supporting documentations for cross product usage Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Previous experience working on mobile applications with passion and curiosity for mobile apps Ability to drive the mobile framework product strategy Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment Bachelor's degree or equivalent work experience

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Digital Channels Mobile Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and product vision that delivers value to customers + Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap + Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition + Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability + Builds the cross Digital Mobile App Framework team vision (supporting Analytics, Security, Networking, Configuration, Crash Reporting, etc.) + Establishes patterns for native iOS development including 3rd party integrations and POCs, Caching/Boot Manager and Routing, pipelines, and testing + Builds native technical infrastructure (Analytics, Security, Networking, Configuration, Crash Reporting, etc.) + Creates supporting documentations for cross product usage + Understands the mobile app from the functionalities needed for the business and also the importance of having a strong foundation to build on, ideally helping drive the evolution of the platform to enable more functionalities + Manages technical backlogs, partnering with technology, agility, design and stakeholder groups, creatively problem solving based on user needs and data, and crafting strong communications around progress, status and blockers at all levels of the organization + Possesses a strong technical curiosity in how the app functions today, seeking to uncover areas to improve; Focus should include understanding the foundational inner workings of the application **Required qualifications, capabilities, and skills** + 5+ years of experience or equivalent expertise in product management or a relevant domain area + Advanced knowledge of the product development life cycle, design, and data analytics + Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management + Previous experience working on mobile applications with passion and curiosity for mobile apps + Ability to drive the mobile framework product strategy + Strong written and verbal communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to many stakeholders, management and customers + Proven experience in developing lasting cohesive partnerships with the business, operations, technology and other key stakeholders + Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira and Confluence **Preferred qualifications, capabilities, and skills** + Demonstrated prior experience working in a highly matrixed, complex organization + Strong technical background, including knowledge of mobile application technologies, backend systems, cloud computing, and experience in an agile environment + Bachelor's degree or equivalent work experience Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210612798 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $110,200.00-$160,000.00 As a General Manager of payment products, you own the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high quality products that resonate with clients. As a General Manager in Business Banking Cash Management Product team, you will play a pivotal role in shaping the future of our cash management products with a strong emphasis on strategy, execution, and performance reporting for wires and other money movement products. This role is central to our efforts in redefining how small businesses optimize their cash flows through innovative product strategies and market expansion. Job Responsibilities * Develop and execute the product strategy and roadmap. Engage in research and discovery to launch solutions that best meet customer needs. * Manage strategic projects with cross functional partners across product, analytics, design and sales organizations to deliver. * Own the P&L (Profit and Loss) for multiple products across the Cash Management product line with a strategic focus on driving financial and operational results that align with the business objectives. * Lead go to market efforts to define the strategy and execution to commercialize new offerings. * Establish and maintain a robust control environment in collaboration with partner teams. Required Qualifications, Capabilities, and Skills * Minimum of 5 years of experience in product management or relevant domain areas * Strong financial and business acumen with a strong bias towards practical execution * Ability to prioritize and thrive in a fast-paced environment while maintaining strong relationships with business partners * Excellent communication and interpersonal skills * Ability to work collaboratively with cross-functional teams * Strong analytical and problem solving skills Preferred qualifications, capabilities, and skills * Experience working with Treasury Services or money movement products

Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As the Data & AI Product Strategy Leader for Commercial Banking you will lead the delivery of advanced data and intelligence products that empower commercial bankers and other clients facing colleagues with intelligence to prospect, engage, and deepen client relationships. This role is central to bridging cutting-edge AI capabilities ensuring every data product delivers measurable value to bankers and clients. You will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. The ideal candidate is a strategic thinker and hands-on executor, able to lead without direct authority, manage conflicting priorities, and build strong partnerships across business, technology, and analytics teams. Success in this role requires a passion for innovation, a bias for action, and a proven track record of delivering results in highly matrixed, agile environments. Key Responsibilities Strategic Coordination & Program Enablement * Design and implement horizontal routines and governance structures that support cross-functional collaboration. * Ensure strategic alignment between data product initiatives and enterprise transformation goals. * Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. * Champion a product mindset, focusing teams on solving customer problems and delivering value, not just executing requirements. Agile Delivery & Stakeholder Engagement * Operate within a complex "scrum of scrums" structure, coordinating within multiple agile pods and delivery teams to achieve program milestones. * Manage conflicting priorities and dependencies, ensuring transparency, accountability, and timely delivery. * Build and sustain strong partnerships with business, technology, and analytics stakeholders. * Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. Budgeting & Financial Oversight * Support financial planning, budgeting, and resource allocation for data product initiatives. * Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. * Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. User-Centric Product Design * Translate business requirements into actionable product roadmaps, prioritizing features that drive revenue, efficiency, and client satisfaction. * Lead the design and delivery of data products that provide bankers with a "single pane of glass" experience-centralizing insights, analytics, and next-best-action recommendations within business workflows. * Champion intuitive user experiences, ensuring complex AI outputs are accessible, explainable, and actionable for bankers. AI & Data Enablement * Guide the development of AI-powered analytics engines for sales processes. * Partner with data engineering, architecture, ML Ops and technology teams to ensure guiding the build out of robust data infrastructure including business layer, data pipelines, data controls as well as relevant data needed for training ML solutions including and scalable model deployment. Continuous Improvement & Innovation * Define and track key performance indicators (KPIs) such as banker adoption, revenue impact, client engagement, and operational efficiency. * Gather user feedback, conduct A/B testing, and leverage analytics to continuously refine product features and maximize business value. * Stay abreast of emerging AI, data, and fintech trends, proactively identifying opportunities to enhance the AI Banker platform and maintain competitive advantage. * Foster a culture of experimentation and responsible innovation ensuring adherence to ethics, privacy, model risks and other regulatory needs while balancing for rapid iteration. Qualifications * Strong understanding of data technologies and platforms such as Salesforce, Cloud/Data Engineering, Master Data Management, B2B / Company Databases. * Proven experience leading large, complex transformation programs that integrate Data & AI/ML for driving business process change. * Demonstrated ability to lead without direct reports, influence across organizational boundaries, and manage through ambiguity. * Deep understanding of agile delivery models, including scrum of scrums and pod-based team structures. * Exceptional communication, relationship-building, and stakeholder management skills. * Prior experience in Financial Services or Management Consulting. Education & Certifications * Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens1 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Citizens is in the midst of a bold, enterprise-wide transformation-leveraging the power of data and AI to reimagine how we serve our customers, operate our business, and deliver value. This transformation spans multiple domains and requires a coordinated, strategic approach to integrating data across the organization. As a Data & AI Product Strategy Leader you will play a central role in executing this transformation strategy by owning and orchestrating the data components that fuel it. You'll lead the horizontal enablement of data workstreams, ensuring that product teams are aligned, supported, and delivering against strategic goals. This role is not just about data-it's about driving enterprise outcomes through the thoughtful coordination of people, processes, and technology. You'll serve as a consultative partner to senior leaders, a problem solver for delivery teams, and a hands-on product leader when needed. Your ability to navigate ambiguity, build relationships, and drive execution will be critical in bringing together diverse data efforts into a unified, impactful strategy. Specific Responsibilities Strategic Coordination & Program Enablement * Design and implement horizontal routines and governance structures that support cross-functional collaboration. * Ensure strategic alignment between data product initiatives and enterprise transformation goals. * Serve as a liaison between product teams, program leadership, and business stakeholders to drive integrated planning and execution. Product Leadership & Customer Advocacy * Step into product management roles when needed to ensure continuity and customer-centric delivery. * Promote a product mindset across teams, focusing on solving customer problems rather than executing predefined requirements. * Guide prioritization and decision-making to maximize business value and user impact. Problem Solving & Escalation Management * Identify and address risks, inefficiencies, and blockers across delivery teams and workstreams. * Facilitate structured problem-solving and escalation processes to maintain momentum and resolve issues. * Act as a strategic partner to product and analytic teams navigating complex challenges. Communication & Stakeholder Engagement * Communicate effectively across all levels of the organization, translating technical and strategic concepts into actionable insights. * Build trust and foster collaboration across diverse stakeholder groups, including technology, business, and executive leadership. * Mediate conflicts and promote shared ownership of outcomes. Budgeting & Financial Oversight * Support financial planning, budgeting, and resource allocation for data product initiatives. * Coordinate with delivery and domain leaders to develop and execute staffing plans that align with strategic priorities and program needs. * Act as a consultative partner to senior leaders and stakeholders, helping shape resource strategies and investment decisions through data-driven insights and strategic framing. Qualifications Experience & Skills * Proven experience managing financial performance and metrics for programs or small business units. * Familiarity with strategic frameworks such as OKRs (Objectives and Key Results). * Prior experience in product management or leading complex technology delivery projects. * Demonstrated ability in strategic planning and long-term solution development. * Strong analytical and structured problem-solving capabilities. * Excellent relationship-building and stakeholder management skills. * Exceptional verbal and written communication abilities. * Experience working in a matrixed environment with cross-functional teams. * Consultative mindset with the ability to influence decisions, guide teams, and shape strategy through thoughtful engagement and framing. Education & Certifications * Bachelor's degree required; advanced degree or relevant certifications (e.g., in product management, strategy, or analytics) are a plus. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday - Friday * Hybrid: 4 days on-site from a Citizens corporate office, 1 day remote Pay Transparency The salary range for this position is $150,000-$220,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** . #LI-Citizens Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. View Benefits Awards We've Received Age-Friendly Institute's Certified Age-Friendly Employer The Banker's US Bank of the Year Dave Thomas Foundation's Best Adoption-Friendly Workplace Disability:IN Best Places to Work for Disability Inclusion Human Rights Campaign Corporate Equality Index 100 Award

Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. **Job Responsibilities:** + Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. + Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. + Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. + Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. + Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. + Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. + Serve as the central point of contact for Service Product access needs across Operations teams. + Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. + Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). + Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. + Contribute to long-term strategy by developing frameworks and conducting delivery analysis. **Required Qualifications, Capabilities, and Skills:** + Minimum five years of experience in product delivery or a relevant domain area. + Proven ability to execute operational management and change readiness activities. + Strong understanding of delivery processes and continuous improvement initiatives. + Experience in product or platform-wide release management and deployment strategies. + Ability to analyze portfolio project data and controls, ensuring data quality and integration. + Excellent presentation skills for cross-functional and executive audiences. + Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. + Outstanding communication, interpersonal, and stakeholder management skills. + High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. + Bachelor's degree in a relevant field or equivalent work experience. **Preferred Qualifications, Capabilities, and Skills:** + Proficient knowledge of the product development life cycle, design, and data analytics. + Understanding of operations user base and their access, entitlement, and restriction requirements. + Experience in dependency management and release management processes. + PMP, CSM, or similar certification. **Required or Additional Information:** This role is not eligible for visa sponsorship or relocation assistance. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

JobID: 210665628 JobSchedule: Full time JobShift: Day : If you're ready to lead with ownership and precision, and have a knack for turning a homeownership vision into reality, we want to hear from you! Unleash your passion for product innovation by spearheading customer-centric development, inspiring groundbreaking solutions, and shaping the future with your strategic vision, influence and execution! As a Product Manager in Home Lending, you'll lead the charge in creating products and features that captivate and delight customers, making a real difference in their lives. You'll harness your expertise to challenge the status quo, eliminate obstacles, and cultivate a culture of continuous innovation. You'll partner with cross-functional teams to deliver transformative solutions and deliver best-in-class products. Join us in redefining the future of Home Lending! We are on a mission to helping customers make the most of home ownership through our digital channels. Job Responsibilities * Define and Prioritize Product Backlog: Work closely with stakeholders to gather requirements, define user stories, and prioritize the product backlog to ensure alignment with business goals and customer needs. * Collaborate with Development Teams: Engage daily with engineering and design teams to set strategy, clarify requirements, provide feedback, and ensure that product increments are delivered on time and meet quality standards. * Conduct User Research and Testing: Organize and participate in user research sessions and usability testing to gather insights and validate product features, iterating based on feedback. * Facilitate Agile Ceremonies: Lead and participate in agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure effective team collaboration and continuous improvement. * Monitor Product Performance: Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product. * Communicate with Stakeholders: Regularly update stakeholders on product progress, challenges, and upcoming priorities, ensuring transparency and alignment across the organization. * Develop Product Roadmaps: Create and maintain product roadmaps that outline the strategic direction and key milestones, ensuring they are communicated and understood by all relevant parties. * Stay Informed on Industry Trends: Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation Required qualifications, capabilities, and skills: * 8+ years of experience or equivalent expertise successfully delivering products, projects, or technology applications. * Customer-Centric Mindset: Demonstrate a deep understanding of customer needs and pain points, uncovering root cause, and use this knowledge to guide product development and prioritize features that deliver maximum value. * Visionary Leadership: Ability to articulate a clear product vision and strategy that aligns with the company's goals, and inspire cross-functional teams to work towards achieving it. * Data-Driven Decision Making: Proficiency in using data and analytics to inform product decisions, measure success, and iterate on product features to improve user experience and business outcomes. * Collaboration and Communication: Strong skills in collaborating with engineering, design, and business teams, and effectively communicating product goals, priorities, and progress to stakeholders at all levels. * Technical Acumen: A solid understanding of the technical aspects of product development, enabling effective collaboration with engineering teams and informed decision-making regarding technical trade-offs. * Agile Methodology Expertise: Experience in working within agile frameworks, such as Scrum or Kanban, to manage product backlogs, plan sprints, and ensure timely delivery of high-quality product increments. * Problem-Solving Skills: Ability to identify root cause over symptom problems, formulate real problem statements and address product challenges creatively and efficiently, ensuring that solutions align with both user needs and business objectives. * Market and Competitive Analysis: Conduct thorough market research and competitive analysis to identify opportunities for differentiation and innovation, and incorporate these insights into the product roadmap. Preferred qualifications, capabilities, and skills * Bachelor's Degree in a Relevant Field: A degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. * Previous experience in user experience design, solution design and personalization * Home Lending experience a plus * Proficient in Figma, JIRA, JIRA Align, Excel, PowerPoint, Process Mapping Tools

JobID: 210695192 JobSchedule: Full time JobShift: : Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Strategy & Product Management - Executive Director in our Firmwide Resiliency Office, you will lead innovation through the development of products and features that delight our stakeholders. As a leader on the team, you will leverage your advanced capabilities to challenge traditional approaches, remove barriers to success and foster a culture of continuous innovation that helps inspire cross-functional teams to create solutions that address customer needs. You will be in a crucial role for enabling the development of the Firmwide Resiliency Ecosystem and supporting advanced analytics initiatives. You will also have the opportunity to engage with stakeholders across the firm to drive the strategic evolution of the Firmwide Resiliency Product, driving alignment in objectives to enable reuse and scaling of data products and analytics goals. Job Responsibilities * Partner with cross functional teams - Technology, User Experience, Agility and Data to uplift ways of working * Engage with the wider Resiliency Ecosystem to influence and align on objectives and priorities * Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes * Create an innovation hub to prototype analytical solutions for customer feedback * Oversee Product Roadmap that aligns to the Product Strategy and Vision * Support the wider team to deliver best in class product features Required qualifications, capabilities, and skills: * Experience delivering products, projects, or technology applications * Minimum of 10 years of product management experience * Extensive knowledge of the product development life cycle, technical design, and data analytics * Experience driving change within organizations and managing stakeholders across multiple functions * Commitment and self-motivation skills * Proven success in collaborating with cross-functional teams, influencing and driving decisions * Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities. Preferred qualifications * Advanced knowledge of the product development life cycle, design, and data analytics * Familiarity with agile methodologies and product operating models.

We have an exciting opportunity to lead a agile team, manage day-to-day implementation activities, hands on coding, and set overall guidance. As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking, you will lead multiple teams, overseeing daily implementation activities. Your role involves identifying and escalating issues while ensuring that your team's work aligns with compliance standards, business requirements, and tactical best practices. **Job Responsibilities** + Responsible for all aspects of data strategy, governance, data risk management, reporting and analytics. + Work with product owners, data owners and customers to evaluate data requirements and identifying right technology solutions and implementation. + Design, develop, code, test, debug and deploy applications for scalable and extensible applications. + Product high quality code utilizing Test Driven Development techniques. + Participate in retrospectives to drive continuous improvement with in the feature team. + Participate in code reviews and ensuring that all solutions are aligned to pre-defined architectural specifications. + Implement automation: Continuous integration and continuous delivery. + Manage cloud development and deployment: support development and deployment of applications into AWS Public clouds. **Required qualifications, capabilities, and skills** + Formal training or certification on software engineering concepts and 5+ years applied experience. + advanced knowledge of architecture, design and business processes. + Full software development life cycle experience within an Agile framework + Expert level implementation skills with Abinitio, Spark, and Python. + Experience with the development and decomposition of complex SQL (RDMS platforms) + Experience with Data Warehousing concepts (including Star Schema) + Practical experience in delivering projects in Data and Analytics, Big Data, Data Warehousing, Business Intelligence. Familiar with relevant technological solutions and industry best practices. + Responsible for understanding of data engineering challenges and proven experience with data platform engineering (batch and streaming, ingestion, storage, processing, management, integration, consumption) + Aware of various Data & Analytics tools and techniques(e.g. Python, data mining, predictive analytics, machine learning, data modelling, etc.) + Experience with one or more leading cloud providers (AWS/Azure/GCP) **Preferred qualifications, capabilities, and skills** + Ability to work fast and quickly ramp up on new technologies and strategies + Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals. + Appreciation of Controls and Compliance processes for applications and data + In depth understanding of data technologies and solutions is preferable. + Drive process improvements and implement process changes as necessary. + Knowledge of industry-wide Big Data technology trends and best practices Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Marketing Data Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. You act as the voice of the customer, developing profitable products that provide customer value. Utilizing your expertise, you guide successful product launches, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job Responsibilities Develop a product strategy and vision that delivers value to customers. Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap. Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition. Build frameworks and track key success metrics such as cost, feature functionality, risk posture, and reliability. Identify opportunities across all CCB LOBs for modern technologies, such as agentic AI, to optimize marketing outcomes. Apply hands-on data analysis skills using tools like SQL, Alteryx, Tableau, and Excel to explore data, troubleshoot issues, and validate data integrity. Build data-driven proof-of-concepts to test hypotheses and inform product development decisions. Translate business needs into clear, concise, and technically informed requirements for epics and user stories for engineering teams. Partner with marketing analytics, growth teams, and other stakeholders to understand data needs and ensure solutions enable their objectives. Manage relationships and technical interactions with third-party vendors. Required Qualifications, Capabilities, and Skills 5+ years of experience or equivalent expertise in product management or a relevant domain area. Advanced knowledge of the product development life cycle, design, and data analytics. Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management. Strong proficiency in SQL for complex data querying, analysis, and validation. Hands-on experience with data manipulation and transformation tools such as Alteryx, Tableau Prep, or Dataiku. Experience utilizing data visualization tools like Tableau and spreadsheet software like Excel. Experience translating complex data requirements and business needs into actionable product specifications and user stories. Strong analytical, problem-solving, and critical thinking skills with a data-driven mindset. Preferred Qualifications, Capabilities, and Skills Experience working in a highly matrixed, complex organization. Experience with scripting languages (e.g., Python) for data manipulation, automation, and/or interacting with APIs. Direct experience with data from Mobile Measurement Partners (MMPs), Multi-Touch Attribution (MTA) providers, and/or aggregated campaign reporting platforms. Familiarity with cloud-based data warehousing or data lake solutions (e.g., Snowflake, Google BigQuery, Amazon AWS). Understanding of data modeling, schema design, and/or data governance principles. Experience working with data for A/B testing or marketing experimentation. Deeper domain knowledge within the marketing analytics or advertising technology ecosystem.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Senior Product Owner will be responsible for collaborating with Product Manager(s), Technology, Lines of Business, Risk and other key partners to define and maximize specific bank product(s). May work in conjunction with a more experienced Product Owner or on less complex products within the organization. Will likely need coaching and guidance from the leader while developing further expertise in this role. Is responsible for defining, prioritizing, and managing the development of a product that exceeds customer expectations and drives growth for the Bank. Will help define, develop and support the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes and lead a robust, continuous prioritization process to maximize total value, risk mitigation, and other business benefits across the bank. In some work environments, will be a proponent for SAFe (Strategic Agile Framework) methodologies and will be responsible for working with others to deliver outcomes by the ART (Agile Release Train) by ensuring the team backlog is aligned with customer and stakeholder needs. Will manage and prioritize the team's backlog by prioritizing, articulating, and delivering new features from ideation through production release. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk assessment, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Support and adhere to all governance processes as defined by Enterprise. ESSENTIAL DUTIES & RESPONSIBILITIES: + Motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience. + Partner with other business functions, IT, Risk, Finance, Operations, and other key partners to define and execute on the product strategies. + Work with senior Product Owners or leadership to establish annual goals, objectives and outcomes for product(s) and customer satisfaction; Track and monitor key performance indicators and outcomes. + Collaborate with cross-functional teams to gain agreement/approval/guidance, including Lines of Business, Operations, Legal, Compliance, Information Security, Fraud, Architecture, and related functions. + Provide transparency and ongoing communications with line of business partners/key stakeholders. + Make decisions to drive key outcomes in support of regulatory and compliance needs, new revenue growth, process optimization, and other business-wide analytics needs. + Work with subject matter experts to solve problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank. + Engage with research team to define and implement customer usability testing, concept. validation, and co-creation studies to gain insights and identify customer needs and solutions. + Partner closely with third parties to cultivate the relationship, understand product releases, remediate defects/outages, and ensure a seamless experience for our employees and customers. + Maintain and provide product information to users and partners for training and other documentation. + Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc. + If appropriate: + Support a SAFe mindset across the product teams. + Collaborate with SAFe teams on creating and maintaining a healthy product backlog, creating/reviewing/accepting backlog items (user stories, defects, technical spikes, etc.) and participating in team ceremonies such as sprint reviews/demos. + Motivate teams to deliver on roadmaps for improvement of product outcomes and experience through the development of potentially releasable code in each sprint. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: + Bachelor's degree in a related field or equivalent education and related work experience- + 4+ years of related experience. + Lean Six Sigma certification (Green Belt, Black Belt) desired. + Product management background preferred; Ability to interact with and influence within the organization. + Ability to consult and articulate key messages to all levels within the organization. + Basic business acumen and understanding of business processes related to your product and customers. + Experience working in Agile or SAFE development a plus. + Ability to promote a work environment that fosters creative thinking and innovation. + Ability to have fun, a willingness to try new things and challenge the status quo through trials and an ongoing consideration of value and complexity. + Collaborative with strong intellectual curiosity and creative problem solving. + Good analytical skills with ability to work through concepts/data and present well thought-out, simple solutions. + Ability to self-motivate and work well independently and with different teams; A self-starter with the ability to work in a fast-paced environment with minimal supervision. #LI-GM1 Senior Product Owner - Fraud Detection At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Senior Product Owner will be responsible for collaborating with Product Manager(s), Technology, Lines of Business, Risk and other key partners to define and maximize specific bank product(s). May work in conjunction with a more experienced Product Owner or on less complex products within the organization. Will likely need coaching and guidance from the leader while developing further expertise in this role. Is responsible for defining, prioritizing, and managing the development of a product that exceeds customer expectations and drives growth for the Bank. Will help define, develop and support the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes and lead a robust, continuous prioritization process to maximize total value, risk mitigation, and other business benefits across the bank. In some work environments, will be a proponent for SAFe (Strategic Agile Framework) methodologies and will be responsible for working with others to deliver outcomes by the ART (Agile Release Train) by ensuring the team backlog is aligned with customer and stakeholder needs. Will manage and prioritize the team's backlog by prioritizing, articulating, and delivering new features from ideation through production release. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk assessment, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Support and adhere to all governance processes as defined by Enterprise. ESSENTIAL DUTIES & RESPONSIBILITIES: * Motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience. * Partner with other business functions, IT, Risk, Finance, Operations, and other key partners to define and execute on the product strategies. * Work with senior Product Owners or leadership to establish annual goals, objectives and outcomes for product(s) and customer satisfaction; Track and monitor key performance indicators and outcomes. * Collaborate with cross-functional teams to gain agreement/approval/guidance, including Lines of Business, Operations, Legal, Compliance, Information Security, Fraud, Architecture, and related functions. * Provide transparency and ongoing communications with line of business partners/key stakeholders. * Make decisions to drive key outcomes in support of regulatory and compliance needs, new revenue growth, process optimization, and other business-wide analytics needs. * Work with subject matter experts to solve problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank. * Engage with research team to define and implement customer usability testing, concept. validation, and co-creation studies to gain insights and identify customer needs and solutions. * Partner closely with third parties to cultivate the relationship, understand product releases, remediate defects/outages, and ensure a seamless experience for our employees and customers. * Maintain and provide product information to users and partners for training and other documentation. * Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc. * If appropriate: * Support a SAFe mindset across the product teams. * Collaborate with SAFe teams on creating and maintaining a healthy product backlog, creating/reviewing/accepting backlog items (user stories, defects, technical spikes, etc.) and participating in team ceremonies such as sprint reviews/demos. * Motivate teams to deliver on roadmaps for improvement of product outcomes and experience through the development of potentially releasable code in each sprint. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS, & ABILITIES REQUIRED: * Bachelor's degree in a related field or equivalent education and related work experience- * 4+ years of related experience. * Lean Six Sigma certification (Green Belt, Black Belt) desired. * Product management background preferred; Ability to interact with and influence within the organization. * Ability to consult and articulate key messages to all levels within the organization. * Basic business acumen and understanding of business processes related to your product and customers. * Experience working in Agile or SAFE development a plus. * Ability to promote a work environment that fosters creative thinking and innovation. * Ability to have fun, a willingness to try new things and challenge the status quo through trials and an ongoing consideration of value and complexity. * Collaborative with strong intellectual curiosity and creative problem solving. * Good analytical skills with ability to work through concepts/data and present well thought-out, simple solutions. * Ability to self-motivate and work well independently and with different teams; A self-starter with the ability to work in a fast-paced environment with minimal supervision. #LI-GM1 Senior Product Owner - Fraud Detection At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

JobID: 210687662 JobSchedule: Full time JobShift: : Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. Job Responsibilities: * Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. * Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. * Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. * Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. * Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. * Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. * Serve as the central point of contact for Service Product access needs across Operations teams. * Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. * Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). * Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. * Contribute to long-term strategy by developing frameworks and conducting delivery analysis. Required Qualifications, Capabilities, and Skills: * Minimum five years of experience in product delivery or a relevant domain area. * Proven ability to execute operational management and change readiness activities. * Strong understanding of delivery processes and continuous improvement initiatives. * Experience in product or platform-wide release management and deployment strategies. * Ability to analyze portfolio project data and controls, ensuring data quality and integration. * Excellent presentation skills for cross-functional and executive audiences. * Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. * Outstanding communication, interpersonal, and stakeholder management skills. * High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. * Bachelor's degree in a relevant field or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: * Proficient knowledge of the product development life cycle, design, and data analytics. * Understanding of operations user base and their access, entitlement, and restriction requirements. * Experience in dependency management and release management processes. * PMP, CSM, or similar certification. Required or Additional Information: This role is not eligible for visa sponsorship or relocation assistance.

Are you ready to shape the future of product delivery at JPMorgan Chase? As a Product Delivery Manager, you'll have the opportunity to create innovative solutions, drive efficiencies, and make a meaningful impact on our customers and teams. You'll join a collaborative environment that values your ideas, supports your growth, and empowers you to advance your career. Discover how you can help us deliver exceptional experiences and be part of a team that's transforming the way we work. As a Product Delivery Manager in the Service Product Group, you will lead the delivery of products and solutions that support our Consumer & Community Banking Operations. You will work closely with operations, business partners, and product teams to ensure access roles are created and maintained in line with business needs and strategic objectives. Your expertise in project management and collaboration will help drive change, support compliance, and enable scalable solutions that benefit millions of customers and thousands of employees. You'll develop a deep understanding of our business and contribute to a culture that values diverse perspectives and career mobility. Job Responsibilities: Lead end-to-end product delivery processes, including intake, dependency management, release management, operationalization, and performance reporting. Drive change management activities and ensure adherence to risk, controls, compliance, and regulatory requirements. Manage timelines, dependencies, and blockers, ensuring adequate resourcing and effective stakeholder engagement. Collaborate with cross-functional teams and build strong partnerships with executive leadership to facilitate decisions and alignment. Develop a deep understanding of operations user base and their access, entitlement, and restriction requirements. Utilize project and product management tools (Jira, Advanced Roadmaps, Jira Align, Monday) to plan, execute, and track progress. Serve as the central point of contact for Service Product access needs across Operations teams. Prepare and deliver high-quality presentations to communicate program status, challenges, and strategies. Support objectives and key results (OKR) planning, tracking, and reporting on key performance indicators (KPIs). Analyze portfolio project data and controls, ensuring data quality and integration with relevant tools. Contribute to long-term strategy by developing frameworks and conducting delivery analysis. Required Qualifications, Capabilities, and Skills: Minimum five years of experience in product delivery or a relevant domain area. Proven ability to execute operational management and change readiness activities. Strong understanding of delivery processes and continuous improvement initiatives. Experience in product or platform-wide release management and deployment strategies. Ability to analyze portfolio project data and controls, ensuring data quality and integration. Excellent presentation skills for cross-functional and executive audiences. Strong project management skills with proficiency in Jira, Advanced Roadmaps, Jira Align, and Monday. Outstanding communication, interpersonal, and stakeholder management skills. High level of personal initiative, strong work ethic, and ability to manage multiple tasks simultaneously. Bachelor's degree in a relevant field or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: Proficient knowledge of the product development life cycle, design, and data analytics. Understanding of operations user base and their access, entitlement, and restriction requirements. Experience in dependency management and release management processes. PMP, CSM, or similar certification. Required or Additional Information: This role is not eligible for visa sponsorship or relocation assistance.

JobID: 210684984 JobSchedule: Full time JobShift: : Are you ready to make an impact at the cutting edge of AI innovation? Join our dynamic team in the Ai4Ops Voice+ Domain, where your ideas and expertise will help shape the future of intelligent products. We value diversity, collaboration, and a growth mindset, and we are committed to creating an inclusive environment where everyone can thrive. If you are passionate about leveraging technology to deliver meaningful solutions and exceptional customer experiences, we encourage you to explore this exciting opportunity. As a Product Manager in the Ai4Ops Voice+ Domain, you are an integral part of the team that innovates new AI-driven product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and implementing domain solutions that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you'll guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams-including data scientists, engineers, and AI Annotation specialists-to deliver high-quality products that exceed customer expectations. Job Responsibilities Drive Strategy & Prioritization * Develop a product strategy and vision that leverages AI technologies to deliver value to customers within the Ai4Ops Voice+ Domain. * Collaborate across the product ecosystem to define strategic direction, set priorities, and execute initiatives that align with business goals and AI advancements. * Inform and review priorities, manage requests, make critical decisions, communicate updates, and escalate issues as needed. * Build awareness of dependencies and cross-functional impacts to enable efficient decision-making. * Oversee portfolio planning, dependency management, logistical coordination, and escalation processes. Product Management & AI Innovation * Manage discovery efforts and market research to uncover customer solutions and integrate AI capabilities into the product roadmap. * Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition, with a focus on AI features and enhancements. * Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, reliability, and AI performance indicators. * Guide successful product launches, gather crucial feedback, and ensure top-tier client experiences, especially for AI-powered features. Oversight, Monitoring & Optimization * Provide thought leadership to partners and drive adoption of best-in-class planning processes within Ai4Ops Voice+ Domain. * Coordinate preparation, logistics, and material development for quarterly planning sessions with key stakeholders across the product ecosystem. Required Qualifications, Capabilities, and Skills * 5+ years of experience or equivalent expertise in product management, program management, or a relevant domain area, ideally with exposure to AI or machine learning technologies. * Advanced knowledge of the product development life cycle, design, data analytics, and AI concepts. * Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management, with a focus on AI-driven products. * Demonstrated success in managing and implementing operational effectiveness and portfolio management initiatives. * Proven ability to operate within agile methodologies and deliver scalable, resilient, and stable AI-powered products. Preferred Qualifications, Capabilities, and Skills * Demonstrated prior experience working in a highly matrixed, complex organization. * Experience collaborating with AI, machine learning, or data science teams. * Familiarity with AI product metrics, model performance evaluation, and responsible AI practices. * Current knowledge with emerging AI technologies, trends, and best practices to inform product strategy and development is preferred.