Project Consultant jobs at Bank of America - 20 jobs

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JobID: 210682754 JobSchedule: Full time JobShift: Day : Elevate your career with us as a Vendor Management Analyst, where your efforts will shape the future of Chase Card Recovery. Join a dynamic team that values integrity, respect, and innovation, offering you opportunities for growth and development. Job Summary: As a Vendor Management Analyst within our Chase Card Recovery team, you will play a crucial role in managing vendor relationships and ensuring operational excellence. You will collaborate with internal and external partners to drive strategic changes and improve performance metrics. Your work will directly impact our customer experience and risk management outcomes. In this role, you will design and implement tools and procedures to track and measure key performance indicators. You will also conduct on-site reviews of law firms and provide meaningful feedback to stakeholders. Your contributions will help us maintain a strong control environment and achieve our business goals. Job Responsibilities: * Monitor day-to-day business results for assigned vendors. * Demonstrate exceptional judgment and communication skills. * Lead compliance-related audit activities. * Manage projects to meet critical deadlines. * Own the vendor communication process. * Consult with business partners to establish clear requirements. * Identify emerging trends and propose solutions. * Establish and maintain partnerships with external groups. * Travel for on-site reviews approximately 10%-20% of the time. Required Qualifications, Capabilities, and Skills: * Three years of business operations experience in Collection Litigations. * Outstanding written and verbal communication skills. * Strong task and priority management skills. * Ability to drive issue resolution in a fast-paced environment. * Analytic mindset with clear and persuasive presentation skills. * Detail-oriented with excellent time management skills. * Experience in analyzing and improving business processes. * Ability to monitor and analyze vendor performance data. * Bachelor's Degree or equivalent work experience. Preferred Qualifications, Capabilities, and Skills: * Programming skills/aptitude is desirable. Additional Information: * This role requires working in the office five days a week. * Relocation assistance is not available for the role. * Role is not eligible for H1B or immigration sponsorship. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.

JobID: 210694894 JobSchedule: Full time JobShift: Day : Performance Consulting is a dedicated internal consulting group that is highly visible and a critical component of JPMorgan Chase's commitment to operational excellence. The team partners with strategic and functional leaders to improve and enhance core components of our business, from designing innovative, streamlined ways of working to piloting cutting-edge AI solutions. Our mission is to optimize end-to-end processes, elevate the customer experience, and foster a vibrant culture of continuous improvement. We are committed to shaping a future where innovation and excellence are at the heart of everything we do. As a Process Improvement Associate II - Transformation Consultant at JPMorgan Chase, you will serve as a strategic partner in transforming organizational strategy and operating models across the firm. Leveraging your expertise in business transformation, data analytics, and artificial intelligence, you will drive innovative solutions that enhance operational efficiency, reduce risk, and deliver sustainable value. Additionally, you will collaborate with senior leaders to understand and optimize processes, enhancing operational efficiency. Your work will require initiative and judgment to resolve challenges and propose strategic improvements. You will analyze data, craft compelling narratives, and work with diverse teams to achieve common goals. Your ability to work with diverse teams, manage conflicts, and delegate tasks effectively will be crucial in this role. Your innovative thinking will challenge the status quo and influence change, while your understanding of artificial intelligence foundations will be instrumental in optimizing the performance of AI systems. Job responsibilities * Break down complex problems using hypothesis-driven thinking and analysis to develop insights and actionable recommendations. * Deliver compelling presentations to senior executives and key stakeholders, focusing on actionable insights and strategic value. Proactively address questions and concerns, establishing yourself as a trusted advisor and thought partner. * Collaborate with project teams to conduct stakeholder interviews, develop frameworks, and generate insights that inform process optimization, organizational transformation, and functional strategy development efforts. * Informally develop team members by serving as a mentor and inspiring a culture of continuous learning; this may include managing analysts and interns. * Analyze and map key business processes, identifying inefficiencies and areas for improvement using advanced data analytics and statistical inference techniques. * Develop and implement process improvement initiatives, prioritizing simplification, automation, and the integration of digital tools to enhance operational efficiency and effectiveness. * Collaborate with cross-functional teams to ensure alignment of process improvement initiatives with organizational goals, Champion a culture of innovation, agility, and continuous improvement across the organization. * Utilize storytelling skills to effectively communicate complex process improvement concepts and data to diverse audiences, fostering understanding and retention of the core message. * Take ownership and accountability of assigned workstreams, managing all aspects from planning to execution, and ensuring delivery of high-quality outcomes within established timelines. Required qualifications, capabilities, and skills * 3+ years in management consulting or process improvement professional environment with a proven track record of developing and implementing strategic business recommendations that deliver measurable results. * Proven ability to apply advanced analytical and problem-solving skills to address complex operational issues along with strong client management and executive-level communication skills. * Demonstrated proficiency in data analytics, with experience in interpreting models and diagrams to communicate data requirements and assets. * Experience in team building, with a focus on constructing diverse teams with varied experiences, skills, and backgrounds. * Proficiency in using digital process tools and AI systems to optimize operational efficiency and service delivery. * Experienced in creating presentations, both written and verbal, tailored for senior audiences. * Preferred qualifications, capabilities, and skills * Financial services background. * Experience supporting or leading change management initiatives, including process redesign and organizational transformation. * Foster cross-functional collaboration to identify and implement process improvement opportunities across departments. * Leverage digital proficiency to adopt and manage digital tools that support process improvement initiatives. * Implement automation to streamline workflows and reduce manual effort, increasing overall productivity. * Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change.

Step into a pivotal role where your expertise in business analysis will directly shape the future of Business Banking. Join a dynamic team that values innovation, collaboration, and leadership, empowering you to drive impactful solutions for both our customers and the business. You'll be at the forefront of bridging business and technology, transforming challenges into opportunities and making a real difference every day. As the functional leader, your insights and guidance will influence key decisions and foster a culture of excellence across our organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us! As the Business Analysis Manager Vice President within Business Banking, you will research and promote solutions impacting customers both directly and indirectly. You will partner with business and technology teams to overcome challenges and recognize opportunities, translating insights into positive outcomes for the business and customers. You will work across functional teams to promote resolutions, optimize existing processes, and identify new opportunities for improvement. This role requires bridging business and technology, effectively communicating to both areas succinctly and accurately. As the functional leader of the support environment, you will be the primary contact for related issues and ongoing programs. You will offer clear guidance and feedback to colleagues while promoting the values, culture, and brand of Business Banking. Your expertise in business analysis will shape the future of Business Banking, promoting impactful solutions for customers and the business. You will be at the forefront of bridging business and technology, transforming challenges into opportunities. Your insights and guidance will influence key decisions and foster a culture of excellence across the organization. If you're ready to lead, inspire, and grow in a fast-paced environment, we invite you to make your mark with us! Job responsibilities Lead the team that researches and provides approval for Business Banking lending and deposit fee refunds and waivers. Support the National Sales Team by reviewing pricing adjustments. Requests may may come directly from Sales staff including Market and Division leaders Provide metrics and insight into trends and partner with Product Teams and Stakeholders to make improvements in both the support process experience and products and services the firm provides to customers Track and follow up on escalated requests, prioritize issues and drive resolution Engage the sales team by responding to questions and research requests on supported requests Maintain process documentation and ensure information is current and accurate Engage with Business Banking Chief Administrative Office and Business Practices Oversight strategic priorities and drive measurable progress towards them including enhancing National Sales Support, develop and strengthen key partnerships across Business Banking, and leading from the front to drive efficiency, productivity, and control sustainability Required qualifications, capabilities and skills Outstanding organizational skills and the ability to deal successfully with complex issues, multiple priorities and short deadlines Strong analytical and problem-solving skills Positive attitude with the ability to build and foster relationships with internal partners and team members Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas Flexible, with ability to work under minimum direction and use independent judgment in decision-making Good interpersonal skills that allow the individual to effectively interact with all levels of management Experience partnering across multiple lines of business and/or organizations Preferred qualifications, capabilities and skills Experience with Business Banking lending and deposit products Proficiency in Business Central (Salesforce), Customer Assist (CA), Vendor Loan Systems (VLS) 7+ years Financial Services industry experience w/ Consumer, Business or Commercial banking Bachelor's degree in Business, Finance, or Systems; or equivalent work/training

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description SUMMARY The Senior Commercial Card Consultant plays a critical role in evaluating client/prospect commercial card programs, identifying opportunities for improvement, and delivering actionable insights. This position requires strong analytical skills, relationship-building capabilities, and a deep understanding of transactional data to support strategic recommendations. RESPONSIBILITIES * Assessment of Client Commercial Card Programs: Conduct comprehensive evaluations of client card offerings to identify strengths, gaps, and areas for optimization. Provide tailored recommendations to enhance program performance and client satisfaction. * Provide Strategic Guidance: Deliver consultative support to clients, leveraging data-driven insights and industry best practices to improve program effectiveness, efficiency and profitability. * Analyze Transactional Data: Review and interpret transactional data to uncover spend trends, usage patterns, and actionable insights that inform strategic decisions and client recommendations. * Develop Internal Relationships: Build and maintain strong partnerships with internal stakeholders, including Bankers, Sales teams, Relationship Managers, and Partners-to promote awareness of available resources and ensure alignment on client objectives. * Stay Current on Industry Trends: Monitor developments in payment solutions, card programs, and regulatory changes to ensure recommendations remain relevant and competitive. BASIC QUALIFICATIONS * Ten or more years of applicable experience. * Bachelor's degree in Business, Finance or Accounting (or equivalent experience). * Ability to travel up to 30%. PREFERRED SKILLS/EXPERIENCE * 7 or more years of experience in commercial card programs, payment solutions, virtual payments, treasury and accounts payable operations. * Strong analytical and problem-solving skills with proficiency in data manipulation and interpretation. * Excellent communication (written and verbal) as well as relationship-building abilities. This position offers a hybrid/flexible schedule which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $132,260.00 - $155,600.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. **Job Description** SUMMARY The Senior Commercial Card Consultant plays a critical role in evaluating client/prospect commercial card programs, identifying opportunities for improvement, and delivering actionable insights. This position requires strong analytical skills, relationship-building capabilities, and a deep understanding of transactional data to support strategic recommendations. RESPONSIBILITIES - Assessment of Client Commercial Card Programs: Conduct comprehensive evaluations of client card offerings to identify strengths, gaps, and areas for optimization. Provide tailored recommendations to enhance program performance and client satisfaction. - Provide Strategic Guidance: Deliver consultative support to clients, leveraging data-driven insights and industry best practices to improve program effectiveness, efficiency and profitability. - Analyze Transactional Data: Review and interpret transactional data to uncover spend trends, usage patterns, and actionable insights that inform strategic decisions and client recommendations. - Develop Internal Relationships: Build and maintain strong partnerships with internal stakeholders, including Bankers, Sales teams, Relationship Managers, and Partners-to promote awareness of available resources and ensure alignment on client objectives. - Stay Current on Industry Trends: Monitor developments in payment solutions, card programs, and regulatory changes to ensure recommendations remain relevant and competitive. BASIC QUALIFICATIONS - Ten or more years of applicable experience. - Bachelor's degree in Business, Finance or Accounting (or equivalent experience). - Ability to travel up to 30%. PREFERRED SKILLS/EXPERIENCE - 7 or more years of experience in commercial card programs, payment solutions, virtual payments, treasury and accounts payable operations. - Strong analytical and problem-solving skills with proficiency in data manipulation and interpretation. - Excellent communication (written and verbal) as well as relationship-building abilities. This position offers a hybrid/flexible schedule which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (****************************************************************************** . **Benefits:** Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (********************************************************************** . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $132,260.00 - $155,600.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job DescriptionDevelops profitable business account relationships and increased profitability from existing and new accounts. Identifies business opportunities based on knowledge of clients, markets, products and services. Makes sales presentations to existing and/or prospective clients informing them of benefits of using the organization's products and services to meet their needs. Implements and maintains an effective referral network and call program to promote sales Basic Qualifications - Bachelor's degree, or equivalent work experience - Seven to nine or more years of relevant work experience - Ability to travel (local and regional, some national) Preferred Skills/Experience- Prior business card field sales experience, targeting companies between $10-50MM in annual revenue- Well-developed sales and new business development skills, including the development of sales strategies and goals and closing skills - Thorough knowledge of unit payment products - Basic knowledge of the organization and its products, services and operations - Basic knowledge of product marketing, client service issues, and organization operations - Strong marketing, negotiation and decision-making skills - Strong organizational and problem-solving skills - Strong customer service/relation skills with ability to creatively resolve client concerns and issues - Excellent interpersonal, presentation, verbal and written communication skills - Good understanding of basic accounting principles related to financial transactions Location Expectations This role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week. If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

JobID: 210701682 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $104,500.00-$150,000.00; Elgin,IL $104,500.00-$150,000.00 The Workforce Management Reporting team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes. As a Vice President, Business Analysis Manager within Workforce Management for J.P. Morgan's Wealth Management Business Development and Solutions, you will play a pivotal role in shaping and delivering reporting and insights that drive both Workforce Management and Operational excellence. You will collaborate closely with Workforce Management, Service Center leaders, functional support teams, and product teams to define and refine data, reporting, and insight requirements. Leveraging your expertise in Contact Center and Workforce Management reporting, along with your strengths in collaboration, communication, data storytelling, and presentation, you will translate complex data into actionable insights. If you are a creative thinker who is self-motivated, confident, and organized-and thrive on independently driving assignments aligned with our department's goals and the broader WFM Reporting roadmap-you may be the ideal addition to our team. Job responsibilities * Develop data repository complete with the appropriate data model, data structure, data hierarchy and enhanced summarization capabilities to align with corporate standards * Maintain all documentation on source of truth and core calculations for each of the WFM data elements and reports * Design reporting/visualizations that provide easy-to-navigate interfaces and clear data displays (Time period, charts, graphs, highlights, trends and patterns, etc.) * Embed comprehensive validation. quality controls and inspections to ensure reports are consistently providing accurate insights. This includes designing, updating and maintaining reports that meet the firm's audit control requirements * Partner with stakeholders to gather a holistic set of report requirements (data needs, design preferences, filters, refresh rate, etc.) * Act as data expert on all WFM reports and data elements across all core products (ie:Webstats/Genesys, Alvaria, Service Desktop, IVR, Call Miner, etc) * Build operating models and workflows to support optimum efficiency across internal processes; work closely with work stream owners to track and report progress of growth initiatives Required qualifications, capabilities, and skills * 5 years in WFM/Call Center reporting and analytics * 2 years with development of data warehouse/repository and managing large scale projects * High level of proficiency using Microsoft Office products such as Word and PowerPoint * Experience with SQL and writing database queries * Prior experience creating high quality presentations used for executive level management communication and data visualization with the ability to tell a compelling story using analytics (example presentation required during second interview round) * A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating ability to work in an unstructured, dynamic environment * Strong organizational skills and detail-orientation, comfort juggling a dynamic and complex piece of work; Ability to articulate complex data to non-data users in a way that would be easily understood Preferred qualifications, capabilities, and skills * Excellent end-to-end problem solving skills, including developing logical, actionable recommendations * Strong leadership and communication skills (both verbally and written) * Advanced analytic skills utilizing tools such as Tableau, Alteryx and Excel. * Experience with WFM systems; direct experience with Alvaria WFM system is a plus

This leader will be part of the Consumer Analytics & Advisory (CAA) team, primarily responsible for either leading a project team of analysts as an engagement manager or serving as high level individual contributor for a project that leverages a deep data-driven expertise to drive solutions. This role must establish priorities for the project team, assign and define the work to the right resources within the team, and understand the strengths and opportunities of the team to ensure the group meets and exceeds expectations. May be responsible for leading multiple projects simultaneously, including organizational initiatives. Responsibilities Lead a team of consultants and analysts for both development and execution of strategic initiatives across the Consumer Bank Provide solutions based on “connecting the dots” leveraging business insights to align, develop, and build holistic strategies and solutions that align with LOB priorities and consider knowledge of cross-LOB interdependencies Translate data into clear narratives, recommendations, and presentations to Executive & LOB Management teams which include actionable recommendations that improve the business Provide thought leadership within and beyond engagement teams Collaborate with other analytics teams across the Consumer Bank to leverage expertise on LOB strategies, decision sciences, and analytics data assets Promote the benefits of quantitative techniques and analysis Challenge the thought process and statistical methods applied by the team and test the rigor of the work the team has done Identify the appropriate use of analytical techniques and deploy problem solving frameworks, even in areas with no prior experience Actively listen to stakeholders and know when to probe for further information Lead and participate in efforts to enrich the Consumer Bank's analytical capabilities Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree Finance, Business Analytics, Computer Science, Mathematics, or other analytically related discipline (required) Experience Qualifications A minimum of 5 years Analytical experience in consulting, business, or related field (required). A minimum of 3 years experience in financial services (preferred). A minimum of 3 years experience in leading teams to develop impactful business strategies based on analysis (preferred). Experience working with multiple consumer banking products (ex: deposits, credit cards, home loans, etc.) and multiple functional areas (ex: acquisitions, product strategy, customer management, etc.) (preferred) Experience translating complex data into clear narratives and presentations for senior level leaders (required) Demonstrated experience in test design (control groups, A/B/n, multivariate, etc.) (preferred) Experience leveraging digital analytics platform technologies such as Adobe Analytics (or related platform) (preferred) Familiarity SQL, R, or Python (preferred) Tactical Skills Excellent oral and written communication skills Detailed knowledge and expertise in Data Analytics software applications Advanced Microsoft Office Suite skills Experience in leading high-impact, cross-functional projects Experience in delivering Senior Management Level presentations Strong time-management and organizational skills Personal Skills Collaboration Critical Thinking Decision Making Problem Solving Resilience Practical Skills Analytical Thinking Business Acumen Data Analysis Oral & Written Communication Systems Thinking Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. Driving Requirements Ability to occasionally operate a motor vehicle with a valid driver's license. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/28/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The Analyst, Portfolio Management is an individual contributor responsible for supporting the Portfolio Management team in their financial analysis and preparation of underwriting documents to support multimillion-dollar corporate credit requests that grow funded assets and Key's client base, while maintaining asset quality within a moderate risk profile. These requests include obtaining initial approval for new credit exposure (e.g., revolving credit facilities, term loans, leases, foreign exchange products, derivatives products, and other ancillary products) and amendments to existing exposure. As part of the first line of defense, the Analyst also assists the team with ongoing credit monitoring and risk rating of corporate clients and gathering and supporting the review of legal documentation. Essential Functions Conduct in-depth analysis and research on issuers and borrowers across various sectors through close, in-office collaboration with team members and access to on-site resources. Gather and analyze relevant financial data for clients or prospects, including spreading financial statements and/or collaborating with third party vendor to ensure accuracy of financial spreads statements, analyzing historical performance, accurately calculating credit metrics, and supporting the identification of risks, mitigants and determination of creditworthiness. Model future financial performance of clients and prospects, including downside scenarios. Prepare credit underwriting documents identifying credit risks and mitigants, industry concerns, market share trends, financial trends, and other pertinent credit issues. Ensure compliance with all regulations. Participate in the approval process for lending commitments, amendments, waivers, and consents, including providing monitoring and reporting. Support PM teammates as needed with the review and maintenance of necessary legal documentation including credit agreements, guarantees, security pledges, and collateral documentation to ensure that the documentation correctly reflects approval from credit. Perform ongoing monitoring of financial performance and covenant compliance, supporting the accuracy and timeliness of risk rating changes. Ensure data integrity in Key's systems and reporting. Identify potential credit concerns and escalate to PM deal team as appropriate to support and/or improve the bank's credit position. Participate and attend management presentations, bank meeting and site visits as appropriate to support the monitoring of business conditions and creditworthiness. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's Degree or equivalent work experience in finance, accounting, economics and/or business (required) Work Experience Experience in financial analysis, borrower analysis, and preparation of credit write-ups (required) Experience in capital markets analysis (required) Skills Proficiency in modeling financial performance and conducting financial and/or borrower analysis. Competent with Microsoft Office and the ability to learn and effectively utilize other technology applications. Ability to gather relevant research, analyze data, and synthesize information to draw conclusions and produce insights. Foundational understanding of banking and investment banking products and services. Effective presentation and communication skills, with the ability to collaboratively make an impact. Ability to plan, multi-task, manage time effectively, and lead work independently at times, with supervision of senior team members. Experience preparing credit write-ups, underwriting documents, and/or capital markets analysis. Knowledge of credit metrics, risks, and mitigants. Excellent documentation and record-keeping skills. Familiarity with relevant regulations. Effectively working with others to reach a shared goal. Consistently displaying a willingness to shoulder a fair share of the workload in addition to helping others meet their objectives. Consistently taking ownership of one's actions, decisions, and performance, and being responsible for achieving the agreed-upon outcomes. Core Competencies All KeyBank employees are expected to demonstrate Key's Values and abide by Key's Code of Conduct. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. Travel Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $63,000.00 - $96,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

JobID: 210687817 JobSchedule: Full time JobShift: Base Pay/Salary: Jersey City,NJ $123,500.00-$190,000.00 The JPMorgan Chase Corporate Third Party Oversight (CTPO) team is responsible for developing, deploying, overseeing and ongoing reporting of the firmwide programs that ensure the effective use of third parties and inter-affiliates to accomplish JPMorgan Chase's strategic goals. This includes building awareness of the programs at the firm and ensuring consistency globally across both the lines of business and corporate groups. It also includes understanding and dissemination of regulatory requirements and reporting to regulators on the status of key initiatives. The major focus of the program is to ensure our third parties are performing to the same high standards to which JPMorgan Chase holds itself accountable, including client service, quality, control, regulatory compliance, business resiliency and protection of information. As a Project Manager - Vice President within the CTPO team, you will be at the center of a fast paced third party risk management environment responsible for implementing projects and processes to drive strategic priorities, business transformation and operational efficiency initiatives. You will focus on implementing processes and tools that will strengthen controls, improve transparency, and enhance user experience. You will manage and execute various high visibility cross-functional projects by managing the project plans, and balancing global and regional priorities through working with key partners while addressing stakeholder requirements and managing multiple dependencies. Job Responsibilities: * Manage all activities for key strategic initiatives, from inception all the way through closure of each initiative * Define problems/needs and solutions ensuring proper communication is conveyed to key decision makers and impacted stakeholders * Identify opportunities for efficiency within the program and drive change and process improvements through influencing stakeholders * Create project plans (excel/MS Project) and monitor key milestones, deliverables, and dependencies * Report project statuses to key stakeholders, using standard formats, ensuring timelines are met * Manage issues tracking, escalation and resolution as well as identification and monitoring of project risk trends and concerns * Engage and interact with relevant stakeholders during requirements gathering sessions, feedback sessions, focus groups, and user groups * Develop project related communications and create project artifacts in support of the overall delivery of initiatives * Work closely with CTPO's Governance, Risk and Design teams to review and prioritize technology enhancement requests Required Qualifications, Capabilities and Skills: * Bachelor's degree * A minimum of 10 years of experience in project management, process improvement, governance, and technology within financial services or operations environment * Knowledge of risk management and control principles * Strong written and oral executive-level communications skills, with ability to convey complex information in an understandable, compelling and persuasive manner at all levels * Strong analytical skills with the ability to synthesize program information and translate that information into insights and visualizations * Ability to support the development of strategies that align with organizational goals * Good business judgment, particularly the ability to proactively identify and address issues early, with experience performing root cause analysis to develop long-term solutions * Proven leader and influencer able to effect firm-wide change * High level of organizational skills, attention to detail and ability to manage multiple projects Preferred Qualifications, Capabilities and Skills Skills: * Advanced in Microsoft Project, Excel and PowerPoint * Interest in learning new technologies, including AI/ML * Project Management Professional (PMP) certification, Prosci Change Management certification, and/or Consulting firm experience a plus * Ability to identify key issues, gather data to investigate those issues and develop actionable recommendations. Given a strong fact base, candidate should be able to defend point of view in the face of resistance * High level of organizational skills, attention to detail and ability to manage multiple projects

JobID: 210691545 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $114,000.00-$180,000.00 JPMorganChase is a global leader in financial services and ranked #1 for AI adoption and maturity in the 2025 Evident AI Index. We're building a Brand Operations AI Transformation team to help us bring our vision to life, including a robust asset management discipline to help us ensure accuracy, compliance and accessibility of our digital assets, as well as working cross-functionally with creative, marketing, project management and tech teams. As a Project Manager on the Brand Operations AI Transformation team, you'll blend traditional project management with expertise in AI/ML technologies, overseeing AI projects from conception to delivery and acting as a critical bridge between highly technical teams, creatives, brand managers and business stakeholders. Your work will help the Brand team continue delivering engaging, brand-aligned creative to millions of customers. You'll lead, plan and execute AI/ML projects, bringing a deep understanding of project management, data management and AI methodologies so we can deliver AI initiatives on time, within scope, on budget and aligned with Brand guidelines as well as business goals. You will be responsible for coordinating cross-functional teams, managing project lifecycles and reporting progress and results to partners and leadership in both tech and marketing teams. Join us and help bring AI transformation to life for our Brand organization! Job responsibilities * Plan and oversee all stages of AI-led creative projects, from ideation and data collection to delivery, as well as model training, monitoring and reporting. * Act as a critical bridge between highly technical teams, creative teams and business/marketing stakeholders, ensuring seamless project delivery, resource optimization and robust controls adherence through ongoing communication. Work across/coordinate diverse, cross-functional teams for the purpose of creative delivery, including AI technologists, prompt engineers, brand managers and creatives. Foster a collaborative environment and help resolve conflicts. * Define project scope, objectives and success metrics for AI-powered deliverables. Ensure AI solutions provide measurable business value and align with the company's overall strategic goals. * Serve as the primary liaison between brand management and creative teams, translating complex AI concepts into clear, actionable business insights. * Work with creative technologists and prompt engineers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns. Ensure AI solutions meet high-quality and regulatory standards. * Create and manage project budgets, track expenditures and allocate resources effectively to ensure projects run smoothly. Ensure AI initiatives align with business objectives and are delivered on time, within scope and on budget. * Stay up-to-date with emerging AI trends, tools and platforms to ensure project relevance and foster a culture of continuous improvement. Required qualifications, capabilities and skills: * Bachelor's degree * 3 or more years of project management experience, with a proven track record of successfully delivering AI/ML projects. * Proficient in project planning, risk management and stakeholder management. * Deep understanding of (or the ability to learn and master quickly) creative workflows and controls, as well as AI methodologies, data management and ethical considerations related to using AI technologies. * Ability to plan and oversee execution of AI/ML-based creative projects from conception to deployment, including setting timelines, setting and managing key meetings, asset and resource mgmt., reporting, etc. * Strong understanding of AI/ML concepts, such as natural language processing (NLP), deep learning and data science principles. * Understanding of data's role in AI, including data quality, pipelines and data-driven decision-making. * Excellent leadership, communication and problem-solving abilities. Must be adaptable, results-oriented and able to manage complex, ambiguous projects. Preferred qualifications, capabilities and skills: * Experience working with Adobe Workfront. * Strong knowledge of Agile and iterative development methodologies. * Experience with generative AI tools and platforms (e.g., Adobe Firefly, Google Veo 3) in a workplace capacity. * Experience with creative tools like Adobe Creative Suite (Photoshop, Illustrator). * Familiarity with creative collaboration workspaces/tools (e.g., Figma).

JPMorganChase is a global leader in financial services and ranked #1 for AI adoption and maturity in the 2025 Evident AI Index. We're building a Brand Operations AI Transformation team to help us bring our vision to life, including a robust asset management discipline to help us ensure accuracy, compliance and accessibility of our digital assets, as well as working cross-functionally with creative, marketing, project management and tech teams. As a Project Manager on the Brand Operations AI Transformation team, you'll blend traditional project management with expertise in AI/ML technologies, overseeing AI projects from conception to delivery and acting as a critical bridge between highly technical teams, creatives, brand managers and business stakeholders. Your work will help the Brand team continue delivering engaging, brand-aligned creative to millions of customers. You'll lead, plan and execute AI/ML projects, bringing a deep understanding of project management, data management and AI methodologies so we can deliver AI initiatives on time, within scope, on budget and aligned with Brand guidelines as well as business goals. You will be responsible for coordinating cross-functional teams, managing project lifecycles and reporting progress and results to partners and leadership in both tech and marketing teams. Join us and help bring AI transformation to life for our Brand organization! **Job responsibilities** + Plan and oversee all stages of AI-led creative projects, from ideation and data collection to delivery, as well as model training, monitoring and reporting. + Act as a critical bridge between highly technical teams, creative teams and business/marketing stakeholders, ensuring seamless project delivery, resource optimization and robust controls adherence through ongoing communication. Work across/coordinate diverse, cross-functional teams for the purpose of creative delivery, including AI technologists, prompt engineers, brand managers and creatives. Foster a collaborative environment and help resolve conflicts. + Define project scope, objectives and success metrics for AI-powered deliverables. Ensure AI solutions provide measurable business value and align with the company's overall strategic goals. + Serve as the primary liaison between brand management and creative teams, translating complex AI concepts into clear, actionable business insights. + Work with creative technologists and prompt engineers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns. Ensure AI solutions meet high-quality and regulatory standards. + Create and manage project budgets, track expenditures and allocate resources effectively to ensure projects run smoothly. Ensure AI initiatives align with business objectives and are delivered on time, within scope and on budget. + Stay up-to-date with emerging AI trends, tools and platforms to ensure project relevance and foster a culture of continuous improvement. **Required qualifications, capabilities and skills:** + Bachelor's degree + 3 or more years of project management experience, with a proven track record of successfully delivering AI/ML projects. + Proficient in project planning, risk management and stakeholder management. + Deep understanding of (or the ability to learn and master quickly) creative workflows and controls, as well as AI methodologies, data management and ethical considerations related to using AI technologies. + Ability to plan and oversee execution of AI/ML-based creative projects from conception to deployment, including setting timelines, setting and managing key meetings, asset and resource mgmt., reporting, etc. + Strong understanding of AI/ML concepts, such as natural language processing (NLP), deep learning and data science principles. + Understanding of data's role in AI, including data quality, pipelines and data-driven decision-making. + Excellent leadership, communication and problem-solving abilities. Must be adaptable, results-oriented and able to manage complex, ambiguous projects. **Preferred qualifications, capabilities and skills:** + Experience working with Adobe Workfront. + Strong knowledge of Agile and iterative development methodologies. + Experience with generative AI tools and platforms (e.g., Adobe Firefly, Google Veo 3) in a workplace capacity. + Experience with creative tools like Adobe Creative Suite (Photoshop, Illustrator). + Familiarity with creative collaboration workspaces/tools (e.g., Figma). Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans **Base Pay/Salary** New York,NY $114,000.00 - $180,000.00 / year

JobID: 210693649 JobSchedule: Full time JobShift: : Join JPMorgan Chase's Legal Department and help shape the future of legal operations through data-driven strategy and impactful project management. As a key member of the Insights and Impact team, you'll collaborate with cross-functional partners, lead critical initiatives, and deliver solutions that make a real difference. If you thrive in a fast-paced, collaborative environment and are passionate about turning complex data into clear, actionable recommendations, this is your opportunity to make a lasting impact. Be part of a team that values innovation, strategic thinking, and continuous improvement. Your expertise will help drive transformation and excellence across the Legal Department. As a Business Analyst & Strategic Project Manager in the Insights and Impact team within the Legal Department, you will lead high-visibility projects supporting the In-House Legal Services (ILS) team and other Legal Lines of Business (LOBs). This role offers the opportunity to drive strategic initiatives, collaborate with senior leaders, and deliver executive-level presentations that influence decision-making. You will transform complex data sets into actionable insights, manage multiple priorities, and foster innovation by integrating new technologies and artificial intelligence solutions. Located 100% on-site at the Polaris office in Columbus, you will play a pivotal role in advancing the goals of the Legal Department. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. Job Responsibilities: * Lead analysis and project management for key initiatives supporting ILS and Legal LOBs, overseeing task tracking and status reporting * Develop and implement strategic projects that advance ILS goals and drive organizational impact * Partner with ILS leadership to design, launch, and drive adoption of new initiatives * Create high-impact executive presentations with clear, compelling narratives for senior audiences * Transform complex data sets and qualitative information into concise insights and strategic recommendations * Collaborate cross-functionally with Product, Technology, and other Legal teams to deliver solutions * Maintain comprehensive project documentation and ensure timely updates to stakeholders * Manage multiple priorities simultaneously, leveraging internal resources for optimal results * Build and maintain strong relationships with key stakeholders and partners across the organization * Apply risk management and controls expertise to ensure project compliance and mitigate risks * Foster a culture of innovation by encouraging creative problem-solving and adoption of new technologies Required Qualifications, Capabilities, and Skills: * Minimum 3 years of experience in program management, risk management/controls, or business management * Highly independent and self-motivated, with proven adaptability in collaborative team environments * Strong analytical and problem-solving abilities, with excellent time management and organizational skills * Demonstrated ability to manage multiple priorities and leverage internal resources effectively * Exceptional communication and storytelling skills, adept at translating complex concepts into clear narratives * Advanced proficiency in Microsoft Word, Excel, and PowerPoint * Experience building and maintaining relationships with key stakeholders * Proven track record of delivering executive-level presentations * Experience overseeing project documentation and status reporting * Ability to transform data into actionable insights and recommendations * Strong attention to detail and commitment to project excellence Preferred Qualifications, Capabilities, and Skills: * Demonstrated strategic thinking skills with experience translating strategies into actionable projects * 2+ years of experience in data analytics, interpreting complex data sets and deriving insights * Experience integrating artificial intelligence solutions to enhance project outcomes * Proven ability to foster a culture of innovation and creative problem-solving * Experience collaborating with cross-functional teams in a legal or corporate environment * Familiarity with project management tools and methodologies * Experience driving adoption of new technologies within an organization All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment.

JPMorganChase is a global leader in financial services and ranked #1 for AI adoption and maturity in the 2025 Evident AI Index. We're building a Brand Operations AI Transformation team to help us bring our vision to life, including a robust asset management discipline to help us ensure accuracy, compliance and accessibility of our digital assets, as well as working cross-functionally with creative, marketing, project management and tech teams. As a Project Manager on the Brand Operations AI Transformation team, you'll blend traditional project management with expertise in AI/ML technologies, overseeing AI projects from conception to delivery and acting as a critical bridge between highly technical teams, creatives, brand managers and business stakeholders. Your work will help the Brand team continue delivering engaging, brand-aligned creative to millions of customers. You'll lead, plan and execute AI/ML projects, bringing a deep understanding of project management, data management and AI methodologies so we can deliver AI initiatives on time, within scope, on budget and aligned with Brand guidelines as well as business goals. You will be responsible for coordinating cross-functional teams, managing project lifecycles and reporting progress and results to partners and leadership in both tech and marketing teams. Join us and help bring AI transformation to life for our Brand organization! Job responsibilities Plan and oversee all stages of AI-led creative projects, from ideation and data collection to delivery, as well as model training, monitoring and reporting. Act as a critical bridge between highly technical teams, creative teams and business/marketing stakeholders, ensuring seamless project delivery, resource optimization and robust controls adherence through ongoing communication. Work across/coordinate diverse, cross-functional teams for the purpose of creative delivery, including AI technologists, prompt engineers, brand managers and creatives. Foster a collaborative environment and help resolve conflicts. Define project scope, objectives and success metrics for AI-powered deliverables. Ensure AI solutions provide measurable business value and align with the company's overall strategic goals. Serve as the primary liaison between brand management and creative teams, translating complex AI concepts into clear, actionable business insights. Work with creative technologists and prompt engineers to proactively identify, assess and mitigate risks, including those related to timeline/execution, data quality, model bias or ethical concerns. Ensure AI solutions meet high-quality and regulatory standards. Create and manage project budgets, track expenditures and allocate resources effectively to ensure projects run smoothly. Ensure AI initiatives align with business objectives and are delivered on time, within scope and on budget. Stay up-to-date with emerging AI trends, tools and platforms to ensure project relevance and foster a culture of continuous improvement. Required qualifications, capabilities and skills: Bachelor's degree 3 or more years of project management experience, with a proven track record of successfully delivering AI/ML projects. Proficient in project planning, risk management and stakeholder management. Deep understanding of (or the ability to learn and master quickly) creative workflows and controls, as well as AI methodologies, data management and ethical considerations related to using AI technologies. Ability to plan and oversee execution of AI/ML-based creative projects from conception to deployment, including setting timelines, setting and managing key meetings, asset and resource mgmt., reporting, etc. Strong understanding of AI/ML concepts, such as natural language processing (NLP), deep learning and data science principles. Understanding of data's role in AI, including data quality, pipelines and data-driven decision-making. Excellent leadership, communication and problem-solving abilities. Must be adaptable, results-oriented and able to manage complex, ambiguous projects. Preferred qualifications, capabilities and skills: Experience working with Adobe Workfront. Strong knowledge of Agile and iterative development methodologies. Experience with generative AI tools and platforms (e.g., Adobe Firefly, Google Veo 3) in a workplace capacity. Experience with creative tools like Adobe Creative Suite (Photoshop, Illustrator). Familiarity with creative collaboration workspaces/tools (e.g., Figma).

Join JPMorgan Chase's Legal Department and help shape the future of legal operations through data-driven strategy and impactful project management. As a key member of the Insights and Impact team, you'll collaborate with cross-functional partners, lead critical initiatives, and deliver solutions that make a real difference. If you thrive in a fast-paced, collaborative environment and are passionate about turning complex data into clear, actionable recommendations, this is your opportunity to make a lasting impact. Be part of a team that values innovation, strategic thinking, and continuous improvement. Your expertise will help drive transformation and excellence across the Legal Department. As a Business Analyst & Strategic Project Manager in the Insights and Impact team within the Legal Department, you will lead high-visibility projects supporting the In-House Legal Services (ILS) team and other Legal Lines of Business (LOBs). This role offers the opportunity to drive strategic initiatives, collaborate with senior leaders, and deliver executive-level presentations that influence decision-making. You will transform complex data sets into actionable insights, manage multiple priorities, and foster innovation by integrating new technologies and artificial intelligence solutions. Located 100% on-site at the Polaris office in Columbus, you will play a pivotal role in advancing the goals of the Legal Department. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. Job Responsibilities: Lead analysis and project management for key initiatives supporting ILS and Legal LOBs, overseeing task tracking and status reporting Develop and implement strategic projects that advance ILS goals and drive organizational impact Partner with ILS leadership to design, launch, and drive adoption of new initiatives Create high-impact executive presentations with clear, compelling narratives for senior audiences Transform complex data sets and qualitative information into concise insights and strategic recommendations Collaborate cross-functionally with Product, Technology, and other Legal teams to deliver solutions Maintain comprehensive project documentation and ensure timely updates to stakeholders Manage multiple priorities simultaneously, leveraging internal resources for optimal results Build and maintain strong relationships with key stakeholders and partners across the organization Apply risk management and controls expertise to ensure project compliance and mitigate risks Foster a culture of innovation by encouraging creative problem-solving and adoption of new technologies Required Qualifications, Capabilities, and Skills: Minimum 3 years of experience in program management, risk management/controls, or business management Highly independent and self-motivated, with proven adaptability in collaborative team environments Strong analytical and problem-solving abilities, with excellent time management and organizational skills Demonstrated ability to manage multiple priorities and leverage internal resources effectively Exceptional communication and storytelling skills, adept at translating complex concepts into clear narratives Advanced proficiency in Microsoft Word, Excel, and PowerPoint Experience building and maintaining relationships with key stakeholders Proven track record of delivering executive-level presentations Experience overseeing project documentation and status reporting Ability to transform data into actionable insights and recommendations Strong attention to detail and commitment to project excellence Preferred Qualifications, Capabilities, and Skills: Demonstrated strategic thinking skills with experience translating strategies into actionable projects 2+ years of experience in data analytics, interpreting complex data sets and deriving insights Experience integrating artificial intelligence solutions to enhance project outcomes Proven ability to foster a culture of innovation and creative problem-solving Experience collaborating with cross-functional teams in a legal or corporate environment Familiarity with project management tools and methodologies Experience driving adoption of new technologies within an organization All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment.

Join JPMorgan Chase's Legal Department and help shape the future of legal operations through data-driven strategy and impactful project management. As a key member of the Insights and Impact team, you'll collaborate with cross-functional partners, lead critical initiatives, and deliver solutions that make a real difference. If you thrive in a fast-paced, collaborative environment and are passionate about turning complex data into clear, actionable recommendations, this is your opportunity to make a lasting impact. Be part of a team that values innovation, strategic thinking, and continuous improvement. Your expertise will help drive transformation and excellence across the Legal Department. As a Business Analyst & Strategic Project Manager in the Insights and Impact team within the Legal Department, you will lead high-visibility projects supporting the In-House Legal Services (ILS) team and other Legal Lines of Business (LOBs). This role offers the opportunity to drive strategic initiatives, collaborate with senior leaders, and deliver executive-level presentations that influence decision-making. You will transform complex data sets into actionable insights, manage multiple priorities, and foster innovation by integrating new technologies and artificial intelligence solutions. Located 100% on-site at the Polaris office in Columbus, you will play a pivotal role in advancing the goals of the Legal Department. The Legal Department at JPMorgan Chase & Co. manages legal and other risks, advises on products and services, interprets laws and regulations that impact the firm, and advises the firm on other matters. Our global team is made up of 2,000 lawyers and legal professionals with a reputation as thought leaders who deliver best-in-class services. As trusted advisors, we help the firm's clients while also safeguarding the integrity of the firm. We are committed to a culture of inclusivity and belonging, where people can grow and succeed throughout their careers while working for a first-in-class financial institution doing cutting-edge work. If these values resonate with you, we would like to hear from you. **Job Responsibilities:** + Lead analysis and project management for key initiatives supporting ILS and Legal LOBs, overseeing task tracking and status reporting + Develop and implement strategic projects that advance ILS goals and drive organizational impact + Partner with ILS leadership to design, launch, and drive adoption of new initiatives + Create high-impact executive presentations with clear, compelling narratives for senior audiences + Transform complex data sets and qualitative information into concise insights and strategic recommendations + Collaborate cross-functionally with Product, Technology, and other Legal teams to deliver solutions + Maintain comprehensive project documentation and ensure timely updates to stakeholders + Manage multiple priorities simultaneously, leveraging internal resources for optimal results + Build and maintain strong relationships with key stakeholders and partners across the organization + Apply risk management and controls expertise to ensure project compliance and mitigate risks + Foster a culture of innovation by encouraging creative problem-solving and adoption of new technologies **Required Qualifications, Capabilities, and Skills:** + Minimum 3 years of experience in program management, risk management/controls, or business management + Highly independent and self-motivated, with proven adaptability in collaborative team environments + Strong analytical and problem-solving abilities, with excellent time management and organizational skills + Demonstrated ability to manage multiple priorities and leverage internal resources effectively + Exceptional communication and storytelling skills, adept at translating complex concepts into clear narratives + Advanced proficiency in Microsoft Word, Excel, and PowerPoint + Experience building and maintaining relationships with key stakeholders + Proven track record of delivering executive-level presentations + Experience overseeing project documentation and status reporting + Ability to transform data into actionable insights and recommendations + Strong attention to detail and commitment to project excellence **Preferred Qualifications, Capabilities, and Skills:** + Demonstrated strategic thinking skills with experience translating strategies into actionable projects + 2+ years of experience in data analytics, interpreting complex data sets and deriving insights + Experience integrating artificial intelligence solutions to enhance project outcomes + Proven ability to foster a culture of innovation and creative problem-solving + Experience collaborating with cross-functional teams in a legal or corporate environment + Familiarity with project management tools and methodologies + Experience driving adoption of new technologies within an organization All candidates for roles in the Legal department must successfully complete a conflicts of interest clearance review prior to commencement of employment. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

can be located within the KeyBank footprint*** The Consumer Consultant role leverages client analytics and insights to formulate hypotheses that inform recommended business strategies. They present hypotheses and recommended business opportunities and solutions to senior and executive leadership. The Consumer Consultant is also responsible for developing and driving an operational plan based on client insights and ensures the execution of consumer client initiatives that are in accordance with business strategies. Essential Functions Provide client analytics and hypothesis leveraging internal client data and external market research. Collaborate and partner closely with support partners and other areas of expertise to develop hypotheses and programs for execution. Execute on strategic plans and is accountable for the pertinent aspects of assigned initiatives as it relates to the acquisition, deepening, and retention of clients, field support, and/or innovation initiatives. Lead and coordinate peer activity across all elements of the consumer segment strategy as it relates to acquisition, deepening relations, retaining clients, field support, and/or innovation. Recommend opportunities for revenue growth and ensure alignment with all client segments. Manage the tracking and communication of the progress against business goals. Keep regular contact with field advocates. Ensure initiatives are executed according to on-time and quality delivery requirements. Coordinate client treatment scenarios as needed to support initiatives. Successfully drives implementation of strategic initiatives. Review progress, decisions, and unusual situations with senior management. Keep up to date on industry best practices. Drive cross-functional implementation teams including but not limited to internal team members, support partners, and vendors to ensure successful execution of complex medium to large-scale initiatives. Drive execution by effectively managing priorities, pace, scope, quality, cost, and risk. Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Bachelor's Degree or equivalent experience required. Work Experience A minimum of 7 years' experience in financial services required. Skills Ability to understand business partner strategy and financial impact. Strong written and verbal skills; ability to organize information in a clear, consistent format; ability to articulate a clear, well-thought-out message and formal delivery; skills in creating PowerPoint presentations. Able to work independently under general direction/supervision. Ability to build relationships, partner, and influence. Developing critical thinking skills; can analyze simple issues with low complexity; can give perspective to the team addressing basic business/analytical problems and challenges; recognizes need to escalate issues in a timely manner. Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results. Demonstrated multiple project management leadership skills; experience in organizing, planning, and executing large-scale, multi-functional projects from vision through implementation. Demonstrated analytical, process management, and conceptual skills. Demonstrated ability to express complex concepts in terms that are understandable to business partners, senior leaders, and the sales force. Superior teamwork and interpersonal skills and ability to communicate with all management levels. Demonstrated ability to work effectively with support partners and influence geographically diverse sales teams. Superior knowledge of financial products, e.g., deposit & credit products, investments, etc. Core Competencies All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. Physical Demands General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $79,000.00 - $146,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. This position is eligible to earn a base salary in the range of $100,000 to $125,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 02/13/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid

The Lead Project Manager in Core Deposits Delivery Team (Hogan, etc.) is responsible for overseeing large, high-priority projects that typically impact multiple Lines of Business (LOB) and/or functional areas, requiring significant coordination and integration of resources. This role manages projects from initial concept through final implementation, adhering to the established Standard Project Lifecycle (PLC). The Lead Project Manager collaborates with all stakeholders, including end users, vendors, and up/downstream impacted teams and applications to ensure comprehensive project engagement and success. Key responsibilities include enforcing adherence to quality standards, conducting thorough reviews of project deliverables, and providing expert guidance and support to less experienced project managers. The position requires proficiency in Deposit Product Lifecycle and organizational change management methodologies and techniques, as well as the ability to identify and recommend alternative solutions when necessary. The Lead Project Manager establishes and maintains trusted advisor relationships with stakeholders, delivers effective presentations to all levels of management, and reports directly to the Core Deposits Domain Portfolio Lead. Primary Job Responsibilities: The Lead Project Manager is responsible for overseeing one or more mid to large, high-impact projects usually impacting multiple Lines of Business (LOB) and/or functional areas and often require considerable resources and high levels of functional integration within a fast-paced, dynamic environment. This role may require the direction of third-party resources and/or virtual teams, ensuring alignment with organizational objectives. Takes projects from original concept through final implementation using standard Project Management, Change Management and Risk Management methodologies and concepts. Sets expectations for diverse project stakeholders through planning activities and maintains transparency via communication & reporting channels. Establishes and maintains a strong collaborative trusted advisor relationship. Works with business leader to define scope; manages project scope, scope changes, objectives, requirements, deliverables, and value proposition that support the diverse business goals and interests of multiple stakeholders Develops integrated project plan; identifies and manages project dependencies and critical paths; and tracks/reports project checkpoints as well as status while adhering to project policy standards; ensures potential impacts to external client experience are addressed in project solution/plan. Understands various project delivery methodologies such as waterfall, agile, etc. Feels comfortable coordinating with all types of projects Leads communication planning, execution and reporting with project team members; liaises with key stakeholders. Develop change management planning, design and implementation including communication and training. Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/mitigating actions. Partners to drive business case development; performs project initiation activities; and administers project checkpoints to drive delivery and mitigate/resolve bottlenecks. Responsible for gathering estimates from resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; may support on/off-boarding; and monitors/manages performance for vendor labor resources. Responsible for, consolidates, and continuously manages the overall project financials; including the forecasting and budgeting as required by project and company standards. Independently facilitates and executes budgetary requests. Additionally, the Lead Project Manager conducts lessons-learned reviews to inform future project success and oversees the execution of vendor contracts, ensuring strict adherence to contractual provisions. QUALIFICATIONS Education/Certifications: Bachelor's Degree or equivalent work experience. Project Management Professional (PMP) Certification or equivalent preferred. Experience: 5+ years of project management experience. Competencies and Skills: Operates independently and demonstrates key leadership competencies, including the ability to organize tasks, motivate teams, and guide others toward achieving shared project objectives and successful execution. Exhibits advanced critical thinking and problem-solving abilities to analyze and address complex project challenges; proactively initiates planning and execution of assigned responsibilities, consistently meeting established targets for project budget, schedule, scope, and risk management. Possesses a strong understanding of the organization's business model and effectively evaluates the impact of projects on overall business strategy. Displays exceptional written, verbal, and presentation skills, enabling clear and effective communication with stakeholders at all levels. Communicates the project's future state vision and articulates its strategic business impact to both internal and external partners. Assesses the strengths and developmental needs of team members; actively seeks and incorporates feedback from management and peers to foster continuous personal and professional growth. Identifies and evaluates project risks and issues, performs impact analysis and prioritization, and manages resolution processes; provides timely and accurate reporting on risk and issue status and their potential impact. Work Location Category Hybrid (2+ days) COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $79,000.00 - $146,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 01/30/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************. #LI-Hybrid