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Bank of America jobs in Richmond, VA - 629 jobs

  • Relationship Banker - Richmond West area

    Bank of America 4.7company rating

    Bank of America job in Richmond, VA

    Richmond, Virginia;Richmond, Virginia; Glen Allen, Virginia; Richmond, Virginia; Richmond, Virginia; Midlothian, Virginia **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Can be flexible to work weekends and/or extended hours as needed **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $27k-34k yearly est. 5d ago
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  • Fraud Analytics and Innovation Lead Analyst

    Bank of America Corporation 4.7company rating

    Bank of America Corporation job in Richmond, VA

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. Responsibilities: * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights * Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products * Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape * Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners * Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities * Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance * Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics * Identifies business trends based on economic and portfolio conditions and communicates findings to senior management * Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights Required Qualifications: * Minimum 3 years SAS/SQL Coding knowledge and/or experience * Ability to manage multiple projects in a complex and rapidly-changing environment * Ability to work independently as well as part of a team * Demonstrate strong analytical skills * Previous risk/fraud analysis, strategy development, or related experience * Strong written and oral communication skills * Intellectually curious and willing to dive into complete issues\problems and solve Desired Qualifications: * 5+ years of risk analysis, strategy development, or related experience * 5+ years of SAS or SQL Coding experience * Prior experience in Authentication, Fraud, Debit Card or other related risk fields * Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.) * Experience managing relationships and projects with external vendor partners Skills: * Analytical Thinking * Business Analytics * Data and Trend Analysis * Fraud Management * Problem Solving * Collaboration * Innovative Thinking * Monitoring, Surveillance, and Testing * Presentation Skills * Risk Management * Data Visualization * Interpret Relevant Laws, Rules, and Regulations * Issue Management * Oral Communications * Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40
    $71k-103k yearly est. 24d ago
  • Manager, Generative AI Advisory and Oversight

    Capital One 4.7company rating

    Petersburg, VA job

    As the Manager, Generative AI Advisory and Oversight, you will serve as a subject matter expert for AI/ML platform and system risk analysis, including the Capital One Generative AI platform and Agentic AI system architectures. You will collaborate with first-line Cyber and Technology teams as well as other risk management offices to perform risk assessments, design reviews, and advise on the AI/ML roadmap and implementation plan with security, technology, and architecture best practice viewpoints. Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, software quality, and data management. Technology & Data Risk Management (TDRM) is a small organization that packs a big punch. The ~200 professionals in TDRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, tech risk, and data management risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. For years, the cybersecurity community has debated whether the CISO should report to the CIO or not. In regulated financial services, the answer is: both. The first-line CISO has operational responsibilities and reports to the CIO. The second-line Chief Tech Risk Officer (CTRO) and the Tech & Data Risk Management (TDRM) organization have broader responsibilities for cybersecurity but also reliability, software quality, resilience, and the risk of failing to manage our data. The CTRO is independent and oversees the work of the CISO, the CIO/CTO, and the Chief Data Officer. The CTRO reports to the Chief Risk Officer, who reports directly to the CEO. Our business leaders must constantly make technology decisions. TDRM makes sure they have the tech and data risk information they need to make good decisions. Associates within TDRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, data analyst, data scientist, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Responsibilities: Provide technical leadership in assessing the architecture, security requirements/controls, roadmaps, and reusable patterns for AI/ML system design and deployments (including Agentic AI frameworks), while providing oversight and effective challenge over the end-to-end AI/ML lifecycle Evaluate proposed and approved AI/ML technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Develop and maintain AI/ML risk guidance to ensure the safe adoption of emerging technologies, including governance for agentic AI components, establishing secure data/tool interaction models and how to maintain secure operational boundaries Evaluate the dynamic behavior of AI systems and oversee the development of key continuous monitoring controls and testing, ensuring that non-deterministic outputs and autonomous actions remain within risk appetite Define requirements for AI observability, focusing on the traceability of autonomous decisions and comprehensive system audit trails Mentor junior risk associates to bring them up to speed on AI/ML architecture and risks, including Generative AI, AI Agents, and Agentic AI systems Build and maintain relationships with technical leaders, engineers, architects, and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risks are well communicated and understood by key stakeholders Demonstrate enthusiasm for keeping current with AI/ML trends, actively experimenting with and learning new technologies, engaging in both internal and external technology communities, and providing mentorship to colleagues within the risk management and engineering sectors. Demonstrate strong analytical, problem-solving, and decision-making skills Define, structure and plan work independently Translate complex ideas, technology, and programs into language executives can relate to and perform as a key influencer on technical decisions that affect the AI/ML platforms and systems Draft and communicate independent reports for broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups. Basic Qualifications: Bachelor's degree or military experience At least four years of experience in Technology Management or Cyber Risk Management At least one year of experience architecting, designing, developing, integrating, delivering, supporting or assessing complex AI systems Preferred Qualifications: 2+ years of experience deploying scalable and responsible AI solutions on cloud platforms (AWS, Google Cloud, Azure, or equivalent private cloud) Master's degree in Computer Science, Computer Engineering, or relevant technical field Experience assessing GenAI or LLM-Powered application architectures in production, including security best practices for Generative AI development and deployments Experience drafting and communicating reports or analytic assessments for executives Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to AI/ML implementations and architectures Experience with risk analysis and reports that describe the risk implications to executives Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Familiarity with AI controls and control frameworks (NIST AI Risk Management Framework, ISO 42001, OWASP Top 10 for LLM, MITRE ATLAS) Prior experience working in financial services or other highly-regulated sectors At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Manager, Cyber TechnicalNew York, NY: $215,200 - $245,600 for Manager, Cyber TechnicalRichmond, VA: $179,400 - $204,700 for Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $215.2k-245.6k yearly 1d ago
  • Director, Technical Program Management

    Capital One 4.7company rating

    Williamsburg, VA job

    Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: At least 7 years of experience in technical program management Bachelor's degree Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years of experience with Agile delivery Experience in building systems & solutions within a highly regulated environment MBA or Master's Degree in a related technical field At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,500 - $239,100 for Director, Technical Program ManagementMcLean, VA: $230,400 - $263,000 for Director, Technical Program ManagementRichmond, VA: $209,500 - $239,100 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $230.4k-263k yearly 1d ago
  • Director, TPM - Card Tech

    Capital One 4.7company rating

    Petersburg, VA job

    Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the team: As a Director-level Individual Contributor (IC) Technical Program Manager, you will lead highly visible mission-critical initiatives within our Card Modernization program. This is a highly visible and influential role that requires deep technology experience, customer focus, organizational leadership, effective communication and program management skills. Success in the role requires an innovative mind, a proven track record of delivering large scale, complex next generation software and data products, rigorous analytical skills, and a passion for delivering customer value In this role you will: Lead Strategic Initiatives: Take ownership of executing on a cohesive roadmap across multiple workstreams, in collaboration with Card core and enterprise partners. This includes building platforms and capabilities that interact with Capital One Enterprise systems, establishing and driving testing strategies, building automation and tooling that accelerates delivery while remaining well-managed, and standardizing as we migrate clients to core processing platforms. Partner with Stakeholders: Collaborate closely with technology, product, and business partners to align efforts with Capital One's long-term vision. You will need to be highly influential and strategic to prioritize key initiatives across multiple lines of business. Provide Technical Leadership: Work with our engineering teams and internal customers to deliver on key initiatives. You'll balance strategic thinking with tactical execution to ensure the success of complex programs. Build the TPM Discipline: Beyond your program work, you'll help shape the future of the TPM function within our organization. You'll leverage your industry expertise to demonstrate what a great TPM can achieve and help us build a culture of delivery excellence. You are: a seasoned technical leader who can navigate ambiguity and drive results. someone that thrives in a dynamic environment; and are ready to provide thought leadership that builds engineering and delivery excellence. If you're passionate about changing banking for good and ready to tackle some of the most challenging technical problems in the industry, we want to hear from you. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's degree At least 7 years of experience managing technical programs Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact Experience in building systems & solutions within a highly regulated environment Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $230,400 - $263,000 for Director, Technical Program ManagementRichmond, VA: $209,500 - $239,100 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $230.4k-263k yearly 1d ago
  • Distinguished Machine Learning Engineer

    Capital One 4.7company rating

    Richmond, VA job

    As a Capital One Machine Learning Engineer, you'll be providing technical leadership to engineering teams dedicated to productionizing machine learning applications and systems at scale. You'll participate in the detailed technical design, development, and implementation of machine learning applications using existing and emerging technology platforms. You'll serve as a technical domain expert in machine learning, guiding machine learning architectural design decisions, developing and reviewing model and application code, and ensuring high availability and performance of our machine learning applications. You'll have the opportunity to continuously learn and apply the latest innovations and best practices in machine learning engineering. You'll also mentor other engineers and further develop your technical knowledge and skills to keep Capital One at the cutting edge of technology. What you'll do in the role: Deliver ML models and software components that solve challenging business problems in the financial services industry, working in collaboration with the Product, Architecture, Engineering, and Data Science teams Drive the creation and evolution of ML models and software that enable state-of-the-art intelligent systems Lead large-scale ML initiatives with the customer in mind Leverage cloud-based architectures and technologies to deliver optimized ML models at scale Optimize data pipelines to feed ML models Use programming languages like Python, Scala, C/C++ Leverage compute technologies such as Dask and RAPIDS Evangelize best practices in all aspects of the engineering and modeling lifecycles Help recruit, nurture, and retain top engineering talent Basic Qualifications: Bachelor's degree At least 10 years of experience designing and building data-intensive solutions using distributed computing At least 6 years of experience programming in C, C++, Python, or Scala At least 3 years of experience with the full ML development lifecycle using modern technology in a business critical setting Preferred Qualifications: Master's Degree 3+ years of experience designing, implementing, and scaling production-ready data pipelines that feed ML models 2+ years of experience using Dask, RAPIDS, or in High Performance Computing 2+ years of experience with the PyData ecosystem (NumPy, Pandas, and Scikit-learn) Ability to communicate complex technical concepts clearly to a variety of audiences ML industry impact through conference presentations, papers, blog posts, or open source contributions Ability to attract and develop high-performing software engineers with an inspiring leadership style Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,100 - $307,200 for Distinguished Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $80k-102k yearly est. 1d ago
  • Manager, eData Risk Guide - Enterprise Services Risk

    Capital One 4.7company rating

    Petersburg, VA job

    The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector. As an eData Risk Guide in Capital One's Enterprise Services (ES) Risk organization, you will apply your risk management and analytical skills to support the Enterprise Data organization. As a Risk Manager in the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role in enhancing our risk management processes and data risk profile across Capital One and driving project and program delivery. Here's what we're looking for in an ideal teammate: You are a critical thinker who seeks to understand the business and its control environment. You possess a relentless focus on quality and timeliness. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Responsibilities: Build successful relationships with the Enterprise Data team and others to understand the impact of risk on critical business processes Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. Influence leaders within Enterprise Data, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed Conduct periodic risk reviews with the executives and support reporting for risk metrics Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness Design and support internal risk and control governance processes Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One's strategic risk direction Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: High School Diploma, GED or Equivalent Certification At least 5 years of experience in Risk Management, Process Management, Project Management, or a combination of these At least 5 years of experience supporting, partnering, and interacting with internal and external business clients Preferred Qualifications Bachelor's Degree or Military Experience Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification) At least 5 years of experience supporting, partnering and interacting with internal stakeholders At least 2 years of Financial Services industry experience Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology/cyber organizations, enterprise business stakeholders, and executive leadership) Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver Ability to set direction, delegate tasks, and manage multiple stakeholder expectations At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $149,800 - $171,000 for Manager, Cyber Risk & AnalysisMcLean, VA: $164,800 - $188,100 for Manager, Cyber Risk & AnalysisNew York, NY: $179,700 - $205,100 for Manager, Cyber Risk & AnalysisRichmond, VA: $149,800 - $171,000 for Manager, Cyber Risk & AnalysisWilmington, DE: $149,800 - $171,000 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $179.7k-205.1k yearly 1d ago
  • Lead Platform Engineer, Global Payment Network

    Capital One 4.7company rating

    Richmond, VA job

    Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies Lead the craftsmanship, availability, resilience and scalability of your solutions Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity Utilize scripting languages like Python, SQL, Ruby and groovy, Container Orchestration services including Docker and ECS, CM tools including Ansible and Terraform, and a variety of AWS tools and services Basic Qualifications: High School Diploma, GED, or equivalent certification At least 6 years of experience using build and deployment tools (Jenkins, GitHub, or Artifactory) At least 4 years of experience with AWS At least 2 years of team leadership experience Preferred Qualifications: 8+ Years of experience with Software Development, Software Engineering, or Technical Architecture Experience in architecture and design for debit card transaction processing applications and banking industry payment networks Experience with ISO8583 message formats Experience building high performing, scalable systems that adapt and grow to customer needs Understanding of technology evaluation process Experience with modern development practices such as CI/CD, Service-Oriented Architecture (SOA), and microservices Knowledge of API, Application integration patterns At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Riverwoods, IL: $149,800 - $171,000 for Lead Platform EngineerMcLean, VA: $164,800 - $188,100 for Lead Platform Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $164.8k-188.1k yearly 1d ago
  • IP Services Production Services Specialist ll

    Bank of America 4.7company rating

    Bank of America job in Richmond, VA

    Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for providing support to end users and responding to issues related to incidents and problem management for multiple applications, focusing on leading triage activities on all business impacting incidents. Key responsibilities include ensuring compliance with incident management and problem management policies and procedures. Job expectations include serving as a key focal point for the customer, client, and associate experience and restoring any impacts to those experiences regardless of where the root cause of the impact lies. Position Summary: The role of the IP Services Production Services Specialist is to act as the technical subject matter expert responsible for providing support where in-depth analysis of situations or data requires an evaluation of various factors to solve business impacting Network incidents. In addition, this role oversees projects and direct activities related to initiatives that Operations participates in. The technology areas of focus for the IP Services Production Services Specialist includes (but not limited to) Load Balancing and DDI (DNS, DHCP, and IPAM). Production Services Specialist II are expected to be well versed in numerous networking protocols, technologies and troubleshooting methodology, including the use of proactive and reactive tools. The work is always in alignment to the current and approved Network Services Standards, Incident and Problem Management Policies & Procedures, governance and management policies set forth by the firm. Responsibilities: Leads production support triage efforts, manages bridge line troubleshooting, engages in technical research, and escalates issues to leadership as needed Ensures all impacts are accurately recorded and documented in the system of record, verifies documents and wikis are updated and available for use during triage, and supports on call responsibilities for incidents, the documentation of application flows, impacts during outages, the customer experience, and contacts for support needs Provides status updates and technical detail for awareness communications, such as infrastructure, application and client impact, and component points of failure, oversees accuracy of all communications sent, and ensures any necessary reconvenes are scheduled Identifies business impact, interprets monitors, dashboards, and logs, and writes queries to accurately calculate and communicate impacts to leadership in partnership with senior team members or specialists within Technology Services Promotes and enforces production governance during triage/testing, and identifies production failure scenarios, vulnerabilities, and opportunities for improvement, determines appropriate actions, and escalate issues as needed Analyzes, manages, and coordinates incident management activities to detect problems that potentially affect the service level Fulfills research requests, ad hoc reports, and offline incidents at the direction of senior team members or the Technology/Production Services teams Key Responsibilities: Primarily responsible for operational support of Network IP Services products: F5 Networks, VMware ALB (Avi), BlueCat on-prem and Cloud Resolver As a secondary responsibility the roles will also work with other security related network components such as Firewall, Proxy, and Content Inspection infrastructure. Proactive network reviews including Routine testing of disaster recovery scenarios, identification of vulnerabilities, and opportunities for improvement in observability across the network stack Work with senior team members to validate impacts and communicate to all stakeholder's technical status updates Participate in the documentation of application flows, upstream/downstream impacts during outages, the customer experience in failure scenarios, contacts for various support needs and ensures appropriate runbooks and wikis are up to date and available for use during triage Work ad-hoc reports and offline incidents at the direction of the senior team members or leadership Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action. Adhere to design standards and global design authority processes and procedures; Debate them when necessary Assemble professional documents based on existing templates and ability to provide accurate work descriptions with assumptions, and caveats. Required Qualifications: Operational mindset: Prioritize, understand, and act with urgency to restore all incident related work, act as authoritative figure for respective domain, and represent the Ops org during all calls (planned or unplanned) 7+ years of experience with network protocols, models, and technologies such as: Strong understanding of the upper (application) layers 5-7 DNS, DHCP, SSL/TLS, HTTP/S, and SNMP Fundamental understanding of layers 1-4 TCP/IP, Ethernet, ARP, and physical constructs F5 Load balancing (LTM, GTM, APM), BlueCat DNS/DHCP/IPAM, BlueCat Cloud Resolver, VMware Advanced Load Balancer, and Cloud support (private and/or public) Expert experience with troubleshooting complex networking problems Experience with JIRA and Confluence Understand configuration management with tools such as Forward Networks and HPNA Experience using (both proactive and reactive) advanced tooling; Inclusive of but not limited to NetScout, Wireshark, Splunk, SevOne, HPNA, and IBM Watson General experience in Network Automation tools and processes Self-starter/self-directed, organized and detail oriented Strong technical acumen and analytical skills Excellent client interfacing skills Strong verbal and written communication skills and ability to work with all levels of management Experience aligning actions to business impact and service restoral Demonstrates ownership: Is accountable and can hold others accountable (professionally) Experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level. Desired Qualifications: Experience in Networking-related disciplines within a design, implementation, or operations role Relevant Industry certifications in Network Technologies Cloud and SDN experience Experience with SDN; VMware NSX, Arista CloudVision Experience with Azure and AWS (certification preferred but not required) Experience with automation tools such as Python, Ansible, YAML or Django, API calls (to ticketing systems and network devices), and frontend web development Experience of working within Financial Services (Insurance, Banking, Investment banking) Experience with other network technologies WAN, MAN, LAN, Optical, Routing, Switching, Proxy/Threat Prevention, Firewall, and AAA Skills: Adaptability Analytical Thinking Influence Production Support Risk Management Automation Collaboration Innovative Thinking Result Orientation Solution Design Business Acumen DevOps Practices Project Management Solution Delivery Process Stakeholder Management Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range$73,600.00 - $143,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $73.6k-143.8k yearly Auto-Apply 60d+ ago
  • Director, Distinguished Engineer (Card TECH)

    Capital One 4.7company rating

    Petersburg, VA job

    As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions. At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community. Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization. In this role, you will work with our Platform Engineering organization to provide AI-enabled tools for pipeline optimization and deterministic transformation capabilities that dramatically improve developer workflow, quality, and reliability. If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Articulate and evangelize a bold technical vision for embedding AI and automated code transformation into the developer lifecycle. Decompose complex problems in CI/CD friction and technical debt into practical, operational, and scalable platform solutions. Lead the productionization of capabilities that optimize the Inner and Outer Loop (CI/CD, deployment, and testing) and enable Shift-Left practices. Serve as an authoritative expert on non-functional system characteristics, particularly performance, scalability, and observability of the engineering toolchain itself. Drive innovation by experimenting with and delivering capabilities that utilize Deterministic Code Transformation and AI/ML for engineering workflows (e.g., Intelligent Test Selection). Act as a role model and mentor within the tech community, coaching teams on modern reliability, platform engineering, and automation best practices. Basic Qualifications: Bachelor's Degree in Computer Science or a related field. At least 10 years of experience in Software Engineering and Solution Architecture for large-scale distributed systems. At least 5 years of professional experience leveraging public cloud platforms such as AWS, Microsoft Azure, or Google Cloud At least 5 years of professional experience writing and delivering Proofs of Concept (POCs) for novel technologies or architectural patterns At least 5 years of experience with Infrastructure as Code (IaC) using tools such as AWS CDK or CloudFormation. At least 5 years of professional experience driving the adoption of enterprise-level design patterns and best practices for software quality and reliability. At least 5 years of hands-on professional experience coding in two or more of the following languages: Java, JavaScript, Python, or Go. Preferred Qualifications: Master's Degree in Computer Science or a related field 10+ years of professional experience in the full lifecycle of system development 10+ years of professional experience coding in languages like Java, Python, Go, or JavaScript. 5+ years of experience designing and implementing CI/CD pipelines at scale using tools like Jenkins, GitHub Actions, or Tekton. Expertise with Policy-as-Code (PaC) technologies such as Open Policy Agent (OPA). Experience with Abstract Syntax Trees (ASTs), static analysis tools, or other forms of programmatic code manipulation for automated refactoring. Experience in MLOps or applying Artifical Intelligence or Machine Learning concepts to engineering challenges (e.g., anomaly detection, test optimization, intelligent testing). Deep practical knowledge of Site Reliability Engineering (SRE) principles, chaos engineering, and advanced Observability tooling (e.g., OpenTelemetry, Prometheus, Tracing). Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $269,100 - $307,200 for Distinguished EngineerRichmond, VA: $244,700 - $279,200 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $92k-117k yearly est. 1d ago
  • Senior Manager, Information Security Office Consultant (Third Party Oversight)

    Capital One 4.7company rating

    Petersburg, VA job

    At Capital One, you will help consult on initiatives, programs, and projects to raise their game in Information Security. You are pragmatic and practical in your understanding of risk and security, but also willing to know when to pull in experts and escalate. You collaborate and innovate with other teams within Capital One to push the envelope. The associate will support the Global Payment Network's Third Party Management function from a Cyber lens. The associate will partner with Global Payment Network leaders, Third Party Manager, risk management functions, and various cyber teams to provide sound risk consulting and influence business decisions that reduce or eliminate risk to Capital One. You will challenge and innovate within your team to drive process improvements to elevate program efficiency. Security is essential to what we do here, from protecting our customers to our associates. Responsibilities: Act as a central Information Security point of contact for Third Parties in the Global Payment Network line of business Establish effective working relationships with key stakeholders Proactively identify information security risk and partner with key stakeholders to reduce or eliminate risk Coordinate and execute proactive consulting to both internal and external teams as it relates to third party information security risk Support business related projects and initiatives and influence customers to make solid business decisions Provide regular updates to executive leadership within Cyber and other stakeholders on the overall Third Party Management health and risk environment Influence customers to leverage security capabilities and solutions to shift and integrate security to the left in the development processes Escalate and manage cyber security risk Provide ad hoc support on special departmental goals, objectives, and initiatives About You: You have a desire to work in a very fast moving, forward leaning, and modern computing environment You have a strong desire to continually learn about new technologies You possess strong conceptual thinking and communication skills You are able to work well under minimal supervision You are a demonstrated team-oriented professional with interpersonal skills and the ability to interface effectively with a broad range of people and roles, including upper management, IT leaders, and external third parties You maintain calmness and clarity of thought under pressure and ability to maintain confidentiality You demonstrate strong ability to analyze information and data You demonstrate strong subject matter expertise and sound judgment when analyzing third party risk You operate in a collaborative manner to effectively assess risk while maintaining business relationships You develop and communicate quality recommendations to key stakeholders You communicate technical issues to non-technical people You demonstrate collaborative partnership skills for working with various points of contacts You demonstrate capacity to think broadly but go deep into subject matter when needed You have a deep understanding of strategic business objectives and the ability to drive results toward those objectives Basic Qualifications: High School Diploma, GED or equivalent certification At least 6 years of experience working in cybersecurity or information technology At least 5 years of experience providing guidance and oversight of cyber security concepts At least 5 years of experience performing cyber security risk assessments or cyber security architecture reviews At least 4 years of experience with cloud security Preferred Qualifications: Bachelor's Degree 4+ years of experience in PCI DSS, NIST, ISO, Physical Security, or IT Operations Management 4+ years of experience at a Financial Institution 4+ years of experience in Third Party Risk Experience in a regulated environment CISSP, CISA, or CRISC certification At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,000 - $238,500 for Sr Manager, Cyber TechnicalMcLean, VA: $229,900 - $262,400 for Sr Manager, Cyber TechnicalNew York, NY: $250,800 - $286,200 for Sr Manager, Cyber TechnicalPlano, TX: $209,000 - $238,500 for Sr Manager, Cyber TechnicalRichmond, VA: $209,000 - $238,500 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $83k-108k yearly est. 1d ago
  • Community Lending Officer - Mira Vista

    Bank of America 4.7company rating

    Bank of America job in Richmond, VA

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. Responsibilities: · Originates loans from multiple internal and external referral sources · Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers · Achieves production goals as defined by the business · Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities · Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements · Conducts monthly Home Buyer Workshops and Business Development meetings Required Qualifications: · 2+ years of experience in loan originations and/or home buyer education · Knowledge of conventional and/or government guidelines as well as affordable mortgage products and programs · Knowledge of processing underwriting and/or closing procedures/federal lending regulations governing real estate lending · Ability to organize and deliver Home Buyer Workshop presentations · Knowledge of community housing counseling agencies · Knowledge of community grant / downpayment programs · Strong written and verbal communications skills · Self-motivated and highly organized · Ability to prioritize multiple competing tasks Desired Qualifications: · Experience in first mortgage and HELOC · Familiar with FHA and HUD guidelines · Knowledge of local competition product offerings and real estate market dynamics · Strong computer skills, including Microsoft applications and previous experience using laptop technology for client communication purposes including accessing rate, credit and loan status information · Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously · Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences · Ability to analyze and comprehend complex financial data and provide appropriate financial solutions · Professional and effective interpersonal skills Skills: · Client Management · Customer and Client Focus · Loan Structuring · Oral Communications · Referral Management · Credit Documentation Requirements · Learning Delivery · Presentation Skills · Prospecting · Written Communications · Active Listening · Business Development · Credit and Risk Assessment · Data Collection and Entry · Pipeline Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - CA - Richmond - 4800 MACDONALD AVE - MIRA VISTA BC (CA4124) Pay and benefits information Pay range$27.96 - $32.23 hourly pay, offers to be determined based on experience, education and skill set.Formulaic incentive eligible This role is eligible to participate in a formulaic incentive plan. Employees are eligible for incentives as detailed by the specific line of business incentive plan provisions. Formulaic plans may be comprised of monthly, quarterly and/or annual incentive opportunities. Incentives are earned based on the employee's performance against defined metrics.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $28-32.2 hourly Auto-Apply 56d ago
  • Manager, Ontology and Data Modeling

    Capital One 4.7company rating

    Richmond, VA job

    The role of the Manager of Ontology and Data Modeling is to develop, implement, and maintain enterprise ontologies in support of Capital One's Data Strategy. The Manager of Ontology and Data Modeling, as part of Enterprise Products and Platforms, will be responsible for working collaboratively across Capital One Lines of Business and Functions to develop domain ontologies in support of enterprise initiatives. The Manager of Ontology and Data Modeling will be responsible for partnering with Technology, Machine Learning, and other Capital One teams to support the development and integration of semantic technology into Capital One products and services. The Manager of Ontology and Data Modeling should be capable of supporting an emerging and evolving semantic program at Capital One, capable of clearly communicating and advocating the value of using semantic technology and knowledge organization concepts. Primary Responsibilities Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of ontologies and optimized data models Leverage customer insights to influence priorities and roadmap development while advocating for and driving alignment between stakeholders in the development of acceptance criteria Own and prioritize the near-term Ontology and Data Modeling roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team Understand and leverage technology and end-state architecture vision in partnership with Technology, Machine Learning, and other Capital One teams to support the development and integration of semantics in Capital One products and services, driving comprehensive design decisions out of white space technical problems Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics are not performing Develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior ontology and data modeling associates Manage teams that develop, implement and govern ontologies and optimized data models in consultation with stakeholder Contribute to data integration and mapping efforts to harmonize data with Capital One's upper and domain ontologies Communicate and advocate the value of Capital One's efforts in ontologies, semantics, and standardization across the business. Maintain awareness of competitor and industry developments related to ontology use, knowledge organization, data modeling, and machine learning Understand and adhere to W3C standards related to ontologies, in particular RDF, RDFS, OWL, SKOS, and SHACL Develop standards, guidelines, and direction for ontology, data modeling, semantics and Data Standardization in general at Capital One Role-Based Competencies Able to develop and implement ontologies and data models in consultation with stakeholders in teams dedicated to data management, search, product management, machine learning, and other enterprise initiatives. Able to communicate and advocate the value of using industry standards, applications, and open source data sets. Able to analyze and implement knowledge organization strategies using tools capable of machine learning and semantic enrichment. Able to maintain awareness of competitor and industry developments related to ontology use, linked data, semantic technology, graph databases, knowledge organization, data modeling, and metadata. Able to test/troubleshoot new or updated models and systems Able to create processes and tools to establish, maintain, and update ontology, taxonomy, and other data models. Able to maintain and update data and models according to industry best practice. Able to support knowledge organization workshops in order to further enhance enterprise ontology, taxonomy, or data models. Able to assist in the implementation and support of data standardization and ontology governance strategies and processes. Able to develop a strong understanding of the Capital One business, processes, customers, users, and business needs to better solve Data Management problems. Able to see and communicate the big picture in an inspiring way. Determines opportunity and risks through comprehensive analysis of current and future trends. Has very strong research skills. Able to communicate and present ideas clearly and with confidence. Delivers presentations and status updates suited to the characteristics and needs of the audience. Able to foster strong relationships with business partners, supporting semantic projects across departments. Develops a supportive and helpful culture for assistance in projects and daily support interactions. Continually focused on improving the responsiveness and quality of the solutions delivered. Exhibits high energy, passion, self-motivation, and creativity for problem solving. Basic Qualifications Bachelor's degree in information science, computer science, engineering, library science, ontology, semantics or computational linguistics At least 4 years' experience in a metadata field of work (ontology, taxonomy, semantics or computational linguistics) At least 4 years' experience or training in using W3C standards including linked and canonical data and ontologies ( JSON, XML, RDF, RDFS, OWL, and SKOS) At least 4 years' experience or training in ontology and linked data tools (Protégé, TopQuadrant, PoolParty, Stardog, AnzoGraph, Neptune, or Data.World) At least 4 years' experience or training with SQL or SPARQL Preferred Qualifications Master's degree or PhD in information science, computer science, engineering, library science, ontology, semantics or computational linguistics Understanding of the development of ontologies and the use of controlled vocabularies and thesauri in enhancing the discovery of management of enterprise data Familiarity with graph databases and technologies Familiarity with Python or R Familiarity with JSON, OpenAPI/YAML, AVRO Familiarity with Agile principles, processes, and methodologies Familiarity with Amazon Web Services Detail-oriented and an ability to problem-solve independently Strong reading and writing skills Strong project management experience Excellent communication skills and the ability to present ideas clearly and with confidence. Ability to work individually and with a team to meet deadlines At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Boston, MA: $164,800 - $188,100 for Manager, Ontology and Data ModelingMcLean, VA: $164,800 - $188,100 for Manager, Ontology and Data ModelingNew York, NY: $179,700 - $205,100 for Manager, Ontology and Data Modeling Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $70k-93k yearly est. 1d ago
  • Centralized Merchant Consultant - Richmond, VA and Spokane, WA Areas

    Bank of America 4.7company rating

    Bank of America job in Richmond, VA

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description: This job is responsible for providing payment processing solutions to small business clients in a phone-based environment primarily through referrals from an assigned group of small business specialists, financial centers, and other internal partners. Key responsibilities include consulting with small business clients to understand their priorities and providing solutions to meet their business needs. Job expectations include having an awareness of merchant payment processing solutions, pricing, software, gateways, and security. Responsibilities: Leverages consultative sales processes to provide merchant payment solutions for small business clients via channels such as Advanced Client Solutions, Financial Centers, Digital, and direct inbound calls Drives toward sales and revenue goals while balancing operational excellence, risk management, and client experience expectations Adheres to schedule managed by the workforce management team to ensure adequate phone coverage in contact center environment Collaborates with internal partners and clients to determine payment processing needs and acts as a champion for clients by connecting expertise across the company to help achieve their goals Identifies opportunities proactively and develops a pipeline for sales opportunities through inbound and self-scheduled outbound calling activities Determines prospect external sources such as association relationships, centers of influence, and vendor relationships among others and may be required to attend trade shows as assigned Adapts to an ever changing payment processing environment, maintains accurate records, and adheres to Service Level Agreements Skills: Client Experience Branding Client Solutions Advisory Customer and Client Focus Payment Processing Pipeline Management Consulting Credit Documentation Requirements Oral Communications Referral Management Written Communications Financial Analysis Interpret Relevant Laws, Rules, and Regulations Issue Management Prospecting Required Qualifications: Customer focus Relationship building Oral and written communication Time management Consultative sales Pipeline management Problem solving Teamwork Presentation skills Telephone sales Referral sales 2 to 4+ years of sales experience Technical expertise Highly motivated to succeed in a performance driven environment Available to work 12PM - 9PM Monday - Friday Desired Qualifications: Business Acumen: Industry knowledge in healthcare, retail, restaurant, business to business and ISV Merchant products and solutions Multi-lingual ability is a plus Bilingual in Spanish preferred Learning agility CRM (Client Relationship Management System) Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 3rd shift (United States of America) Hours Per Week: 40 Pay Transparency details US - WA - Spokane - 601 W Riverside Ave - Spokane Financial Center (WA2141) Pay and benefits information Pay range$26.07 - $39.08 hourly pay, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $26.1-39.1 hourly Auto-Apply 35d ago
  • Commercial Credit Underwriter I-II

    Bank of America 4.7company rating

    Bank of America job in Richmond, VA

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The UW is responsible for underwriting and structuring of credit transactions. The UW is able to underwrite credit transactions with minimal oversight from the Credit Officer (CO) and also approves complex credit transactions with some coaching from the CO/Commercial Credit Manager (CCM). The UW leads the credit approval process with assistance from the CCM as needed for clients without CO coverage and is an active participant with the CO in credit approval process for complex clients/transactions. UWs may call on credit clients and prospects in partnership or independently with the RM and/or CO as appropriate. Provides ongoing management and primary accountability for a portion of the monitoring and maintenance activities on an assigned portfolio or market, including a higher composition of complex client relationships. They monitor clients operating performance and financial condition to proactively identify issues and opportunities. They deliver financial, industry, economic and other analysis to facilitate decision making, while also ensuring adherence to credit policies, guidelines, and applicable regulatory requirements. The UW's provide ongoing coaching and support to other Credit team members. They report to CCM and partner closely with COs. Responsibilities: Evaluates credit worthiness and provides analysis and decisioning on whether a client should receive a credit facility Partners with Credit Officers, Relationship Management, and Risk teammates to assess and deliver credit solutions Monitors the client's operating performance and financial condition, proactively identifying issues and opportunities Delivers financial modeling, loan structure, industry, economic, and other analysis to team members to support the loan decision-making process Ensures adherence to credit policies, guidelines, procedures, and applicable regulatory requirements Skills: Attention to Detail Credit and Risk Assessment Financial Analysis Underwriting Written Communications Analytical Thinking Credit Documentation Requirements Financial Forecasting and Modeling Recording/Organizing Information Business Acumen Collaboration Collateral Management Loan Structuring Prioritization Required Qualifications: 3+ years of solid experience in Commercial Banking performing financial analysis, structuring, underwriting and portfolio management strong communication and analytical/technical skills, including financial accounting, modeling and loan structuring. Desired Qualifications: Participate with RM or CO's to negotiate Credit Agreements & loan documents, as needed. Be knowledgeable of the closing process & timeline for all types of loans (i.e. real estate, revolvers, etc.) BA/BS Desired Shift: 1st shift (United States of America) Hours Per Week: 40
    $43k-56k yearly est. Auto-Apply 41d ago
  • Senior Manager Solution Architect (AWS, AI)

    Capital One 4.7company rating

    Goochland, VA job

    Capital One is hiring a skilled Solutions Architect to join our exceptional team of talented technologists in the Card Partnerships segment of Card Tech. The Card Tech team defines, engineers, and manages technology solutions for Capital One's domestic Credit Card business, powering a portfolio of systems and products used daily by millions of customers. The Card Partnerships business segment focuses on providing Co-Branded and Private Label Credit Cards for a number of leading companies across several industries. In this role, you will provide technical leadership for designing and implementing critical technology solutions which span a wide number of Card Platforms. In addition to working with an integrated Partnerships business, technology and operations team, you will have the opportunity to contribute to architecture across broader Card and Enterprise teams, which are tightly integrated throughout Partnerships solutions. Primary Responsibilities: Lead solutions architecture design for multi-platform/cross-platform solutions Leading Trade-off and impact analysis work for hard to change technical decisions, and manage technical conflict Demonstrate thought leadership and strategy in partnership with delivery and product partners Explain and represent solutions in the Architecture Review Boards, and various product, platform and architecture discussions Presenting work products and strategies to product managers, technology leadership across Capital One Function as a primary architecture point of contact for other architecture teams & and delivery teams for solutions and systems Continuously learn as technology needs evolve The successful candidate will: Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company Exhibit mastery of facilitation and influence across teams, departments and divisions Enjoy the camaraderie, debates, and leaning that comes from working with a team of passionate technologists See the impact of near term and long term choices, and are great at explaining it Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills Basic Qualifications: Bachelor's Degree At least 6 years of experience in Software Engineering At least 3 years experience in Solution architecture across multiple domains At least 3 years experience in Data Architecture At least 2 years of experience creating solutions architectures in AWS At least 2 years of experience creating proofs-of-concept At least 1 year of experience in implementing AI or AI-enabled solutions Preferred Qualifications: Master's Degree in Computer Science, Engineering or Information Technology 10+ years of experience in Software Engineering 5+ years of experience as a Solutions Architect in large/complex organizations 8+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment 3+ years of experience working with internal and external business clients 3+ years of experience with AWS concepts and implementations Experience to engaging, influencing and driving initiatives by partnering with technology executives Experience mentoring software engineers or architects Experience in a regulated environment (HIPAA, PCI, Privacy, etc) Ability to communicate at all levels in the organizations with required technical depth and breadth AWS or equivalent certifications (Solution Architect-Associate/Professional, GCP or Azure) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr. Manager, Solution ArchRichmond, VA: $209,000 - $238,500 for Sr. Manager, Solution Arch Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $229.9k-262.4k yearly 1d ago
  • Senior Banker - Meadowdale Financial Center

    Bank of America 4.7company rating

    Bank of America job in Richmond, VA

    Richmond, Virginia **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (**************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines. **Responsibilities:** + Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities + Assists, educates, and trains clients on conducting simple transactions through self-service technologies + Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy + Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping + Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements **Required Qualifications:** + Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment + In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months + Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Confident in identifying solutions for helping new and existing clients based on their needs + Strong written and verbal communications skills + Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone) + Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances + Applies strong critical thinking and problem-solving skills to meet clients' needs + Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously + Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws) + Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance **Desired Qualifications:** + Associate's Degree or Bachelor's Degree in business, finance or a related field + Experience working in a financial center where goals were met or exceeded + Retail and/or sales experience in a salary plus incentive environment + Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded + Experience with financial information, spreadsheets and financial skills + Knowledge of banking products and services + Strong computer skills including Microsoft applications and previous experience utilizing laptop technology **Skills:** + Active Listening + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $70k-127k yearly est. 19d ago
  • Senior Lead Data Engineer (Snowflake, Databricks, Apache Iceberg, Spark + SQL workload optimizations)

    Capital One 4.7company rating

    Goochland, VA job

    Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative,inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Data Engineers who are passionate about marrying data with emerging technologies. As a Capital One Senior Lead Data Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design/architect, develop, test, implement, and support technical solutions in full-stack development tools and technologies Lead workload optimization and develop/architect capabilities to drive optimizations at scale (e.g. SQL, Spark optimizations) Lead a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Redshift, Snowflake and Databricks Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor's Degree At least 6 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: Master's Degree 4+ years of data warehousing experience (Snowflake, Databricks, Redshift) 9+ years of experience in application development including Python, SQL, Scala, or Java 2+ years of experience engineering/leveraging Machine Learning & Gen AI capabilities and tools (Iceberg, Delta adoption, Cortext) 5+ years experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 4+ years of experience with AWS cloud services or other public cloud platforms (Microsoft Azure, Google Cloud) 4+ year experience working on large-scale Data Platforms 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of experience with UNIX/Linux including basic commands and shell scripting Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr. Lead Data EngineerNew York, NY: $250,800 - $286,200 for Sr. Lead Data EngineerRichmond, VA: $209,000 - $238,500 for Sr. Lead Data Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $87k-112k yearly est. 1d ago
  • Manager, Solution Architecture (Data Architecture)

    Capital One 4.7company rating

    Petersburg, VA job

    In this role, you will work to improve connections between our business and our data by defining and championing holistic data architecture plans and roadmaps across Finance Tech. You will own data architectural design, lead strategic data planning and decisions, orchestrate data standardization and governance, and drive collaboration and influence across the data ecosystem. Primary Responsibilities: Lead solutions architecture design for multi-platform/cross-platform solutions Leading Trade-off and impact analysis work for hard to change technical decisions, and manage technical conflict Demonstrate thought leadership and strategy in partnership with delivery and product partners Explain and represent solutions in the Architecture Review Boards, and various product, platform and architecture discussions Presenting work products and strategies to product managers, technology leadership across Capital One Function as a primary architecture point of contact for other architecture teams & and delivery teams for solutions and systems Continuously learn as technology needs evolve The successful candidate will: Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company Exhibit mastery of facilitation and influence across teams, departments and divisions Enjoy the camaraderie, debates, and leaning that comes from working with a team of passionate technologists See the impact of near term and long term choices, and are great at explaining it Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills Basic Qualifications: Bachelor's Degree At least 4 years of experience in Software Engineering and Systems Architecture or Technology Solution design At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: Master's Degree in Computer Science, Engineering or Information Technology 5+ years of experience in software engineering 3+ years of experience as a Solutions Architect in large/complex organizations 6+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment 2+ years of experience working with internal and external business clients 2+ years of experience with AWS concepts and implementations Experience to engaging, influencing and driving initiatives by partnering with technology executives Experience mentoring software engineers or architects Experience in a regulated environment (HIPAA, PCI, Privacy, etc) Ability to communicate at all levels in the organizations with required technical depth and breadth AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure) At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $193,400 - $220,700 for Manager, Solution ArchitectureMcLean, VA: $193,400 - $220,700 for Manager, Solution ArchitectureRichmond, VA: $175,800 - $200,700 for Manager, Solution Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $193.4k-220.7k yearly 1d ago
  • ServiceNow Platform Operations Specialist

    Bank of America 4.7company rating

    Bank of America job in Richmond, VA

    Chandler, Arizona;Kennesaw, Georgia; Richmond, Virginia; Plano, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** The **ServiceNow Platform Operations Specialist** will have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level-2 end-user support, code migration/release support as well as production availability for over 10 ServiceNow instances. This role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis and problem resolution. You will work in a team environment to plan and implement software (or hardware) changes. We participate in various phases of the application lifecycle including plan, server build and software installation, release implementation, continuous improvement, and decommission. At these early stages of our ServiceNow deployment, sharing knowledge and developing a documentation library as a team will be essential to our success. This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include documenting or modifying knowledge, performing investigations, identifying incidents, mitigating impacts and engaging in triages, and working with technology teams to identify and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration. **Responsibilities:** + Maintain and support the ServiceNow platform while adhering to bank policies and standards. + Manage ServiceNow code quality control processes and routine + Lead and mentor a team of operations specialists assigned to work on ServiceNow + Respond to incidents for application availability issues as part of on-call duties + Respond to incidents/pages for application functional issues or questions as part of daily duties + Use your technical knowledge to triage service availability issues and restore service + Research and resolve system defects, lead root cause analysis, and drive permanent resolution + Ensure appropriate monitoring is in place and maintained to ensure application availability + Participate in software release implementation meetings + Participate in and coordinate maintenance activities + Prepare and maintain application support/process documentation + Develop management jobs, automation routines, or deployment scripts + Monitors and supports application components and infrastructure critical to the business, such as relevant technologies and dashboards, responds to alerts regarding production incidents, and resolves issues prior to customer service interruption + Fulfills requests from users, operations, auditors, and regulators within service level agreements and drives operational excellence through process improvement and monitoring development efforts related to supported technologies + Onboards monitoring tools and applications in access system(s) of record to research potential production incidents, meet user requirements and service changes, and identify and implement automation opportunities in partnership with architects and engineers + Communicates status updates and technical details, such as infrastructure, application and client impact, and component points of failure to management, and provides reporting on environment and incident status in operational meetings + Performs environment routing and cycling, implements splash pages, and liaises with development teams to design and configure auto provisioning, straight thru revocation (STR), and straight thru processing (STP) + Manages aged revocation monitoring to identify and fix defects in applications and systems of record + Prepares technical documentation and develops procedures for trouble shooting incidents in order to identify production failure scenarios, vulnerabilities, and improvement opportunities requiring escalations **Required Qualifications:** + ServiceNow Certified System Administrator (CSA) certification, product micro certifications + Proven experience as a administrator in highly regulated environments + Experience in maintaining multiple ServiceNow environments + Minimum of 5+ years of experience a ServiceNow development and engineering with emphasis on platform management + Experience monitoring and maintaining ServiceNow products, supporting software engineering, maximizing data processing systems, building cloud-compatible services, and operating within an enterprise IT lifecycle + Experience supporting ServiceNow integrations for security, risk, and compliance + Experience with ServiceNow instance cloning and management + Experience maintaining both Windows and Linux MID servers. **Desired Qualifications:** + Bachelor's Degree in Technology or related field + ServiceNow certified implementation specialist (CIS) + ServiceNow certified application developer (CAD) + Experience in financial institution information technology security, compliance with rules, regulations, and financial industry standards + Experience leveraging MID servers for integration and automation + Experience with ServiceNow Discovery and other Configuration Management Database (CMDB)population toolsets **Skills:** + Adaptability + Analytical Thinking + Influence + Production Support + Risk Management + Automation + Collaboration + Result Orientation + Solution Delivery Process + Business Acumen + Stakeholder Management **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $32k-41k yearly est. 60d+ ago

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