Credit Support Analyst
Columbus, OH jobs
Wholesale Lending Services (WLS) supports several lines of businesses that include Business Banking, Commercial Bank, Global Wealth Management, and Investment Bank. Credit Monitoring sits within the WLS and provides Credit Compliance Monitoring for the Commercial Banking Loan Portfolio.
As a Credit Support Analyst within the Commercial Bank team, you will be tasked with assessing compliance with credit agreement terms for a designated portfolio of borrowers. Your role will involve interpreting financial and other covenants included in credit agreements to ascertain whether borrowers are adhering to the terms of the credit agreements or are in default. Your responsibilities will encompass both syndicated loans and bilateral agreements.
Job Responsibilities
Determine whether corporate borrowers have breached covenants, and as a result, have defaulted on the terms of their credit agreements
Interpret credit agreements and other legal documents to determine which co-borrowers, guarantors and other parties to the agreements require set up in bank's system of record for future covenant compliance evaluation
Perform credit analysis, review documentation and monitor ongoing compliance with financial covenants within an assigned portfolio of borrowers
Independently calculate cash flow and leverage ratios in accordance with specific terms laid out in credit agreements
Develop strong knowledge of secured lending products including borrowing base credit facilities
Determine the grid-based performance pricing that applies to borrower so the bank gets adequately compensated for credit risk
Adhere to the quality control standards that have been set for the process and to service level agreements WLS has with its internal business partners
Required qualifications, capabilities, and skills
Ability to identify and summarize key points in written reviews of credit-related transactions
Understanding of loan products, including documentation, for revolving lines of credit, term loans, borrowing bases, etc..
Strong verbal & written communication to effectively communicate with various stakeholders and across levels
Ability to work independently with minimum supervision including demonstration of good time management
High proficiency in using MS Office tools including MS Excel
Preferred qualifications, capabilities and skills
Bachelor's degree in Business/Accounting preferred
Auto-ApplyEnablement Tech Planning & Analysis, Associate
Columbus, OH jobs
We are looking for a candidate to join the FP&A team supporting Global Technology. The team is responsible for providing value added financial reporting, planning/forecasting and analysis to help our Global Technology organization to improve financial performance, achieve key business priorities and make informed decisions.
The role will involve ownership of the various tasks and projects listed below, and will give you a broad exposure to the business drivers of Global Technology, and Enablement Tech specifically. You will work closely with the broader Financial Planning & Analysis team and also will be expected to interact with peers and business leaders in the product desks and other areas as necessary.
Job responsibilities:
* Self-start and lead projects to drive global consistency and create synergies across the team.
* Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders for multiple products
* Acting as a key liaison to the business / Technology Group Owner CFOs & wider Finance team
* Perform variance analysis to understand the key drivers of the results and provide commentary explaining changes from prior forecasts/budgets.
* Enhance controls and streamline processes through automation where possible.
* Conduct analyses from financials to understand business drivers to identify opportunities to improve business results
* Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards
* Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques.
Required qualifications, capabilities, and skills:
* BA/BS in Finance, Economics, Accounting or other related area
* Minimum of 4+ years of relevant Financial Services experience.
* Strong technical and analytical skills, including proficiency with Excel, PowerPoint, Essbase, and other financial applications.
* Inquisitive, enthusiastic and diligent, and capable of challenging peers.
* Strong verbal and written communication skills with the ability to articulate complex issues clearly.
* Highly motivated and able to maintain composure in a fast-paced environment and prioritize projects accordingly.
* Desire and ability to understand and effectively utilize MIS reporting systems
* Integrity in handling highly sensitive and confidential information.
* Knowledge and understanding of financial principles and ability to link results to activities
Preferred qualifications, capabilities, and skills:
* Team player with the ability to be respected as a trusted partner for the Business, Finance, and F&BM teams.
* Experience with Essbase, PI, Tableau, Alteryx, Python or Qlikview a plus
Auto-ApplyBusiness Intelligence Analyst Mid Level- Finance Data & Analytics
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a Business Intelligence Analyst, you will play a pivotal role within the CFO Data Delivery and Automation team, driving the development and delivery of financial data assets that support USAA's strategic goals. You will perform in-depth analysis, prototype solutions, and build strategies that lead to automation and the creation of scalable data products. Collaborating closely with IT, you will help transform financial and operational data into robust data assets, enabling efficient analytical consumption and supporting enterprise-wide decision-making.
Analyzes complex business problems and issues using data from internal and external sources to provide insight to analysts and decision makers. Identifies and interprets trends and patterns in datasets to locate influences. Creates specifications for reports and analysis based on business needs and required or available data elements. May participate in consultation to users and in cross functional teams to address business issues. Prototypes solutions for displaying information based on business needs.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.
Relocation assistance is not available.
What you'll do:
Independently participates in gathering complex business requirements by partnering with customers to define the business problem and data needs.
Utilizes an intermediate understanding of multiple data structures and sources to lead the development and implementation of business intelligence solutions, which may include data visualization, data transformation, or data collection.
Works closely with IT execution teams on the development of analytic infrastructures, data engineering, or related business intelligence efforts. Includes collaborating on the design and implementation of technical standards and governance practices.
Applies data visualization best practices - often selecting the right data ‘tool for the job' - to identify and interpret trends or patterns while following standard Enterprise branding.
Understands the value of prototyping, usability, and the end-user experience to maximize the impact of the final data visualization product (dashboard, report, insight, or analysis).
Acts as a trusted data visualization advisor to the stakeholder/end-user in order to drive business value. Develops advanced knowledge to influence relevant data, information, and application architecture decisions.
Actively participates in industry, COE, or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with team.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other business-related discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.) OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years experience experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, etc.).
Experience identifying and implementing innovative approaches to address business problems and solutions.
Experience developing business deliverables that leverage business intelligence platforms, data management platforms, or SQL-based languages (Tableau, Business Objects, Snowflake, Hadoop, Netezza, NoSQL, ANSI SQL, or related).
Proven ability to build business knowledge through meaningful partnerships at the individual contributor, leadership, and EMG levels.
Demonstrated advanced communication skills with the ability to deliver presentations to all levels of management.
Demonstrated ability to embed intuitive story telling within business intelligence solutions.
What sets you apart:
Hands-on experience coding in SQL and Python
Proficient in working with Snowflake for data warehousing and analytics
Skilled in gathering, redefining, and analyzing data across relational, non-relational databases, data lakes, and data warehouses
Proven ability to automate manual processes and streamline reporting workflows
Experienced in prototyping data assets and products, defining IT requirements, and collaborating with IT on strategic implementations
Experience supporting Treasury, Capital, and Liquidity Management functions
Familiar with financial data and Oracle EPM, ERP systems, and cube structures
Compensation range: The salary range for this position is: $85,040-$162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyLife Actuarial Solutions Analyst II
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a Life Actuarial Solutions Analyst II on the Health Pricing team, your role will support actuarial activities pertaining to the Medicare Supplement product line by performing all pricing activities. This includes data extraction, data transformation, validation and analysis, and system functionality oversight and integration. You will be responsible for providing technical and analytical solutions for pricing and product development within the Medicare Supplement space, working closely with members of the team who are credentialed actuaries.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in San Antonio, TX. Relocation assistance is not available for this position.
What you'll do:
Under direct guidance, extracts, integrates and transforms data from a multitude of sources.
Reconciles and validates data accuracy, and reasonability of actuarial or financial information.
Based on established processes, prepares reports, reserve estimates, journal entries, financial statements, industry surveys and/or special studies.
Applies maturing knowledge to analyze data and recommends solutions to a limited audience.
Seeks guidance to develop or improve existing actuarial tools and processes and learns to develop appropriate recommendations or solutions.
Resolves routine issues and identifies appropriate issues for escalation.
Participates on project teams related to actuarial solutions including automation, IT projects, or product development initiatives.
Supports and assists requirement development through testing and implementation.
Identifies issues or potential defects and works to resolve these with team members.
Follows documented processes and procedures to ensure all regulatory requirements and internal controls are adhered to.
Supports team in response to audit requests.
Identifies and researches trends or deviations from forecast, plan or other projections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
2 or more years of technical experience as an analyst or other relevant technical work experience.
What sets you apart:
Knowledge and/or experience in health insurance products
Experience working with SQL and/or Excel
Experience analyzing large data sets, leveraging data to develop assumptions and draw conclusions to inform business decisions
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $62,470 - $105,420.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDecision Science Analyst Senior - Member Value
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Decision Science Analyst Senior - Member Value, you will contribute to transforming member service experiences by supporting end-to-end analytics. You'll help uncover valuable insights that improve member satisfaction and support our service strategies. You'll work closely with experienced team members, learn to apply analytical tools, and assist in translating data into understandable recommendations. This is a great opportunity to grow your skills in analytics and help shape how we understand and serve our members.
This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.
What you'll do:
Leverages advanced business, analytical and technical knowledge to participate or lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies.
Applies advanced analytical techniques to solve business problems that are typically medium to large scale with significant impact to current and/or future business strategy.
Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change
Translates recommendation into communication materials to effectively present to various levels of management.
Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
Integrates/transforms disparate data sources and resolves appropriate data hygiene techniques to apply.
Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
Understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
Succinctly delivers analysis/findings in a manner that conveys understanding, influences various levels of management, garners support for recommendations, drives business decisions, and influences business strategy.
Provides subject matter expertise in operationalizing recommendations.
Remains informed on current data and analytics trends, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data)
Finds opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc) or formal (E.g. Certifications or advanced coursework).
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of data & analytics experience OR
a minimum of 4 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 6 years combined experience OR
advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field and 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.).
Demonstrates advanced skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
Advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
Experience with new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.
What sets you apart:
An interest in supporting our military community or military families is a plus.
An understanding of how customers interact with services and what makes a good customer experience.
An interest in learning and applying analytical techniques to explore data and identify trends.
Good communication skills, with the ability to explain findings simply and clearly.
A strong desire to learn new analytical methods, tools, and grow your career in data science and analytics.
Ability to collaborate effectively with team members and contribute to shared goals.
Compensation range: The salary range for this position is: $114,080.00 - $218,030.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySr Lead Cybersecurity Architect
Columbus, OH jobs
JobID: 210687020 JobSchedule: Full time JobShift: Base Pay/Salary: Seattle,WA $171,000.00-$260,000.00; New York,NY $171,000.00-$260,000.00; Jersey City,NJ $171,000.00-$260,000.00; Chicago,IL $147,250.00-$225,000.00
Play a vital role in shaping the future of an iconic company and make a direct impact in a dynamic environment designed for top achievers.
As a Senior Lead Cybersecurity Architect at JPMorganChase within the Cybersecurity and Technology Controls line of business, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications and platform products. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of cybersecurity challenges that span multiple technology domains.
Job responsibilities
* Guides the evaluation of current cybersecurity principals, processes, and controls, and leads the evaluation of new technology using existing standards and frameworks
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Works with stakeholders and senior leaders to recommend business modifications during periods of vulnerability
* Serves as function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on cybersecurity architecture concepts and 5+ years experience
* Hands-on practical experience delivering enterprise level cybersecurity solutions and controls
* Advanced in one or more programming languages or applications
* Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Practical cloud native experience
* Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture
#CTC
Auto-ApplySr Lead Cybersecurity Architect
Columbus, OH jobs
JobID: 210687018 JobSchedule: Full time JobShift: Base Pay/Salary: Chicago,IL $147,250.00-$225,000.00; New York,NY $171,000.00-$260,000.00; Jersey City,NJ $171,000.00-$260,000.00; Seattle,WA $171,000.00-$260,000.00
Play a vital role in shaping the future of an iconic company and make a direct impact in a dynamic environment designed for top achievers.
As a Senior Lead Cybersecurity Architect at JPMorganChase within the Cybersecurity and Technology Controls line of business, you are an integral part of a team that works to develop high-quality cybersecurity solutions for various software applications and platform products. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of cybersecurity challenges that span multiple technology domains.
Job responsibilities
* Guides the evaluation of current cybersecurity principals, processes, and controls, and leads the evaluation of new technology using existing standards and frameworks
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Works with stakeholders and senior leaders to recommend business modifications during periods of vulnerability
* Serves as function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on cybersecurity architecture concepts and 5+ years experience
* Hands-on practical experience delivering enterprise level cybersecurity solutions and controls
* Advanced in one or more programming languages or applications
* Advanced knowledge of cybersecurity architecture, applications, and technical processes with considerable, in-depth knowledge in one or more technical disciplines (e.g., public cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Practical cloud native experience
* Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture
#CTC
Auto-ApplyDecision Science Analyst Lead - Member Value
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Decision Science Analyst Lead - Member Value, you will join our Member Value and will be instrumental in transforming member service experiences through in-depth, end-to-end analytics. You will uncover critical insights to drive higher member satisfaction and value, refine service strategies, and optimize performance. You will collaborate with business leaders, apply advanced analytical techniques, and translate complex data into clear, actionable recommendations that drive significant change. This is a unique opportunity to apply your analytical expertise and shape the future of member experience with data-driven insights.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.
What you'll do:
Leverages expert business, analytical and technical knowledge to lead discussions with cross functional teams to understand and collaborate highly complex business objectives and influence solution strategies.
Applies advanced analytical techniques to solve business problems that are typically large scale with significant impact to current and/or future business strategy.
Organizes and leads all aspects of the development of requirements/resources necessary to meet established objectives
Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make recommendations to answer the business objective and drive the appropriate change.
Translates recommendation into communication materials to effectively present to all levels of management.
Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
Integrates/transforms disparate data sources and figures out appropriate data hygiene techniques to apply.
Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
Monitors, understands and adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
Succinctly delivers complex analysis/findings in a manner that conveys understanding, influences senior executives, garners support for recommendations, drives business decisions, and influences business strategy.
Provides subject matter expertise in operationalizing recommendations.
Researches and pursues the latest and/or industry leading practices in data and analytics, (Ex: Cloud, Data Mining, Python, Neural Networks, Sensor data, IoT, Streaming/NRT data) to advance the overall DSA community knowledge.
Finds opportunities to continue to learn in the data and analytics space, whether informal (E.g., Coursera, Udemy, Kaggle, Code Up, etc) or formal (E.g. Certifications or advanced coursework). ).
Innovates to create new and emerging data sets, and incorporation (data wrangling, data munging) into new insights.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field is required; OR 4 years of related statistics, mathematics or quantitative analytics or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of data & analytics experience; OR 6 years of data & analytics experience and up to 2 years of progressive functional business relevant experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing etc.) for a total of 8 years combined experience; OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative field and 6 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance, Marketing, etc.).
3 years of direct and/or indirect management experience.
Demonstrates expert skills in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
Experienced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
What sets you apart:
Prior U.S. military service or being a military spouse/domestic partner is highly valued.
An advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science, or a related discipline.
A deep understanding of the customer/member journey and service operations.
Demonstrated ability to innovate, develop, and implement advanced analytical strategies to enhance member experience across all touchpoints. This includes a strong proficiency in applying statistical modeling, machine learning, and quantitative analysis techniques.
Exceptional communication and presentation skills, with a validated talent for translating complex insights into tangible business impact for diverse collaborators.
Validated ability to take on complex analytical challenges, develop data-driven solutions, and execute on recommendations.
Ability to work independently, lead projects effectively, and proactively find opportunities for analytical exploration and improvement.
Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyBank Information Technology Governance Lead
Remote
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Bank Information Technology Governance Lead.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.
What you'll do:
Supports the first line of defense in ensuring the effectiveness, application, and adherence to IT governance, risk management, and compliance programs within the Bank Technology Office. Leads and supports the design, implementation, and continuous improvement of IT governance, risk, and compliance programs within the Bank Technology Office. This role develops and enforces IT policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Collaborates with various stakeholders, including IT teams, business units, legal, and audit, to ensure integrated governance practices.
Leads and supports the execution of the bank's first line IT Bank risk strategy aligned with Association risk and regulatory frameworks.
Develops, coordinates, and enforces Bank IT and security policies, standards, and procedures to ensure regulatory compliance and risk mitigation.
Participates and oversees audits, assessments, and reviews to monitor compliance with internal policies and external regulations. Assesses Bank IT activities for compliance with regulations such as GDPR, HIPAA, and PCI DSS.
Serves as the primary liaison for regulatory bodies, ensuring timely reporting and responses to inquiries. Manages third party and regulatory responses, questionnaires.
Maintains the Bank IT risk register and leads periodic risk assessments across technology operations. Provides strategic advice to senior management on Bank IT governance and compliance matters.
Collaborates with IT, legal, procurement, and other stakeholders to ensure integrated governance practices.
Provides input into the budget management process for Bank IT governance initiatives to ensure resources are allocated effectively and aligned with priorities.
Assists in establishing, monitoring, and reporting on key performance metrics and reporting mechanisms for governance and compliance initiatives. Produces reporting documentation for Technology and Risk and Compliance Committees.
Ensures that Bank IT continually meets any regulatory, statutory, and legal obligations, supports the organization's objectives, works within the defined ethical and cultural framework, and follows the IT governance framework. Oversees compliance responses ensuring that they are validated, communicated appropriately, and evidenced.
Supports identification, assessment, and mitigation of risks related to Bank technology operations and monitoring, technology architecture and systems limitations and/or design and development.
Supports ongoing oversight of affiliate agreements for IT services, ensuring FSB compliance and risk ownership. Reports on affiliate risk posture and mitigation efforts to senior leadership.
Supports incident and issue management processes for Bank impacting technology issues, ensuring rapid triage, root cause analysis, and remediation.
Mentors junior members of the IT governance team, providing guidance and support in their professional development.
Leverages AI capabilities within the context of the IT Gov function as needed.
Stays abreast of emerging technologies and regulations and ensuring IT alignment with business goals.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree).
8 years experience supporting IT governance, risk management, compliance, or IT audit activities, including 2 years experience in a team or people leadership role.
In-depth knowledge of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST.
Demonstrated experience in developing and implementing IT policies, standards, and procedures.
Experience in coordinating IT audits and assessments, and ensuring compliance with regulatory requirements.
Demonstrated experience in policy development, audit coordination, and risk-based compliance monitoring.
A strong understanding of regulatory and compliance requirements applicable to the organization.
Experience communicating technical information to non-technical audiences.
Experience partnering with cross-functional team members to deliver results.
Advanced knowledge of Microsoft products.
What sets you apart:
Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).
Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)
Work experience in highly regulated work environments including other large financial institutions
Experience with data-driven analysis using AI tools and collaborating to drive process innovation
Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.
Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.
Compensation range: The salary range for this position is: $143,320-$273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplySr Sourcing Lead - Cyber/Technology
Columbus, OH jobs
Citizens has recently transformed the sourcing experience to the business. In the role as a Senior Sourcing Lead, you will be armed with key spend data, forward looking market intelligence and a fully integrated source to pay process, enabling you to be a strong strategic partner with business line executives. This will help you drive shorter cycle times, increased market intelligence, higher level strategic discussions and increased savings opportunities.
The Senior Sourcing Lead will report to the Senior Sourcing Team Manager in Strategic Sourcing within Procurement. The Lead will drive cost savings initiatives for the assigned commodity and consider the total cost of ownership across the Bank.
The successful candidate will partner with business owners to identify market and economic trend opportunities and execute against them to continually improve the value derived from third party relationships. The primary focus is to align with the business lines in a way that generates a positive impact to them achieving their business goals, while optimizing value to the overall organization.
Primary responsibilities include
* Develop commodity strategies to achieve cost savings and improve quality and service levels by identifying opportunities and sourcing strategies for strategic/complex negotiations.
* Oversee all spend activity for assigned commodity and determine proper action plan for all purchases that meet Procurement involve threshold.
* Lead cross-functional teams to execute sourcing initiatives including the competitive bidding process and contract negotiations.
* Ability to negotiate, including contract red lining for all types of corporate transactions using an Agile contracting framework.
* Provide Category Procurement subject matter expertise for the associated business/function.
* Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans.
* Maintain close relations with the industry supply base and industry experts with the objective to develop innovative solutions to complex problems.
* Proactively identify improvement opportunities for assigned category areas and recommend key actions.
* Utilize analytical thinking and tools to identify new benefits generation; prioritize projects to ensure demonstrated impact to the business.
Qualifications, Education, Certifications and/or Other Professional Credentials
* 4 or more years of relevant experience in sourcing and contract negotiation, preferable in highly regulated industry (Financial Services preferred), including managed services contracts, cloud services and SaaS deals.
* Experience leading complex sourcing engagements using best practice 7-step sourcing process (or equivalent) with advanced negotiation skills.
* Proven success with building and progressing stakeholder relationships at all levels of the organization.
* Strong consulting, project management and analytics skills with proven success in root cause analysis.
* Knowledge of Ariba, Oracle, and advanced skills in Excel and PowerPoint.
Education and Certifications:
* Bachelor's degree in relevant field is required, MBA preferred
Pay Transparency
The salary range for this position is $130,000- $135,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ************************************** .
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Benefits
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
View Benefits
Awards We've Received
Age-Friendly Institute's Certified Age-Friendly Employer
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Disability:IN Best Places to Work for Disability Inclusion
Human Rights Campaign Corporate Equality Index 100 Award
Fair360 Top Regional Company
FORTUNE's World's Most Admired Companies
Military Friendly Employer
Auto-ApplyJPMorgan Wealth Management-Senior Associate, Marketing Technology
Columbus, OH jobs
JobID: 210679532 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $80,750.00-$135,000.00 Shape the future of marketing at JP Morgan Wealth Management-lead transformative projects that harness AI, automation, and cutting-edge technology to redefine how we engage clients and drive business growth.
As a Senior Associate of Marketing Technology within JPM Wealth Management, you will play a pivotal role in transforming how JP Morgan Wealth Management Marketing operates, driving innovation through AI, process redesign, automation, and advanced technology. By leading key projects and collaborating across teams, you'll help create faster, higher-quality marketing execution that directly impacts client engagement and business growth. Your work will empower teams to adopt new capabilities, improve efficiency, and deliver exceptional marketing experiences. Ultimately, you'll play a crucial part in shaping the future of marketing at one of the world's leading financial institutions.
Job responsibilities
* Intake, design, and deliver a target-state vision for faster, higher-quality end-to-end marketing execution.
* Own and lead two or more end-to-end process or capability projects within the transformation roadmap.
* Collaborate with marketing transformation product owners and cross-functional teams to design and build new processes and capabilities.
* Establish problem statements, opportunity goals, success measures, business requirements, dependencies, process maps, impact analyses, training, and go-to-market plans.
* Serve as the day-to-day connector across Wealth Management Marketing, leading progress and addressing barriers.
* Lead teams through change, challenge the status quo, and drive consistent marketing and customer experience.
* Document new capability benefits and processes, and roll out comprehensive training.
* Communicate project status and executive summaries to all levels through impactful storytelling.
* Build relationships to understand pain points, gather requirements, and drive solutions.
* Champion business and culture transformation with consistency, integrity, and humility.
* Operate effectively in a highly matrixed organization, influencing and communicating across all management levels.
Required qualifications, capabilities, and skills
* 4 + years of related experience (product owner, marketing, or program management experience)
* End-to-end program delivery experience, including best practices, tools, and processes.
* Strategic thinker with proven analytical abilities, initiative, and creativity for successful execution.
* Ability to navigate ambiguity and define a path forward in large-scale initiatives.
* Familiarity with agile practices and collaboration tools (e.g., Monday.com, Microsoft Teams).
* Passion for technology and marketing.
Preferred qualifications, capabilities, and skills
* AI and marketing transformation
Auto-ApplyCybersecurity - Tech Risk Lead
Columbus, OH jobs
JobID: 210677338 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $142,500.00-$200,000.00; Jersey City,NJ $142,500.00-$200,000.00 We are seeking a highly skilled candidate with a strong background in cybersecurity and a keen ability to gather and review findings and telemetry data, conduct root cause analysis, and articulate risk effectively.
As a Cybersecurity - Tech Risk Lead at JPMorgan Chase within Cybersecurity Technology & Controls, you will play a pivotal role in ensuring the security and resilience of our systems and data. You will focus on the identification, analysis, and management of cyber risks, leveraging your expertise in cybersecurity to strengthen defenses, minimize vulnerabilities, and ensure compliance with security standards. You will have the opportunity to gather and review findings and telemetry data, conduct root cause analysis, and articulate risk effectively. This role provides an exciting opportunity to collaborate with cross-product and functional teams, stay abreast of the latest developments in technology and cybersecurity, and implement innovative solutions to enhance the organization's risk posture.
Job Responsibilities:
* Collect and meticulously review findings and telemetry data to ensure comprehensive risk assessment. Utilize advanced data analytics to identify patterns and anomalies that may indicate potential risks. providing a comprehensive risk assessment.
* Conduct thorough root cause analysis to identify the underlying causes and themes of issues and incidents, developing actionable insights and recommendations to address these root causes and prevent recurrence.
* Leverage subject matter expertise in cybersecurity controls and technology operations to identify emerging issues and articulate associated risks clearly. Communicate risk findings to stakeholders in a manner that is both informative and actionable.
* Collaborate with cross-product and functional teams to analyze high-priority risks, evaluate gaps in related standards and controls, and create outputs that propel remediation plans, controls, and standards development.
* Prepare detailed reports and documentation of risk assessments, findings, and recommendations. Ensure all documentation is accurate, comprehensive, and accessible to relevant stakeholders.
* Develop and maintain strong business and technology relationships, becoming a trusted partner. Communicate risk and control findings with key stakeholders, develop recommendations, and provide accurate metrics and management reports.
* Stay abreast of the latest developments in technology and cybersecurity to continuously improve risk management processes. Implement innovative solutions to enhance the organization's risk posture.
* Champion the adoption of emerging technologies and industry best practices to enhance the firm's risk management capabilities and fuel continuous improvement initiatives.
Required Qualifications, Capabilities, and Skills::
* Obtain 6+ years of training or experience in cybersecurity with a strong understanding of threat modeling and risk assessment.
* Strong analytical skills and experience in data analysis and root cause analysis.
* Familiarity with industry standards and best practices for cyber risk management.
* Subject mater expertise in at least one of the following domains: Vulnerability Management, Data Protection & Cryptography, Security Operations, Security Config, secure SDLC, Identity and Access Management.
* Deep understanding of cyber risk scenarios for on-prem, SaaS and cloud-based solutions.
* Excellent command of cyber and operations risk management processes, principles, and architectural requirements.
* Demonstrated ability to work collaboratively with cross-functional teams.
* In-depth knowledge of current cybersecurity threats, trends, and best practices.
* Ability to prioritize and work under stringent timelines and lead within a cross-line of business technology organization.
* Keen understanding of national and international laws, regulations, policies, and ethics related to financial industry cybersecurity.
Preferred Qualifications, Capabilities, and Skills:
* AI Prompt Engineering
* Hands-on experience with security testing, simulations, or tabletop exercises
* Knowledge of cloud security principles and securing modern architectures (e.g. containers, micro-services)
* Relevant certifications in cybersecurity or risk management are a plus
* Experience operating in environments governed under compliance, regulatory, or risk reduction controls
#CTC
Auto-ApplySr Lead Architect, Customer Acquisition and Marketing Platforms
Columbus, OH jobs
JobID: 210684478 JobSchedule: Full time JobShift: : If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.
As a Senior Lead Architect at JPMorgan Chase within the Customer Acquisition and Marketing Platforms, you are an integral part of a team dedicated to developing high-quality architecture solutions for various software applications and platform products. You play a crucial role in promoting significant business impact and shaping the target state architecture through your expertise in multiple architecture domains. This team will you work on Acquisition & Enablement Platforms that empower experience teams to autonomously design, implement, and enhance customer acquisition journeys
Job responsibilities
* Ensure responsibility for the end-to-end architecture
* Oversee the rationalization of assets owned or used by the product to optimize performance, cost, and resource utilization.
* Define the target state architecture of the product and drive the achievement of the strategic goals.
* Lay out the architectural runway and develop a technical roadmap to achieve the target state in incremental steps.
* Ensure adherence to Enterprise Architecture standards and guidance, maintaining consistency and compliance across the product architecture.
* Address data concerns and non-functional requirements, such as performance, scalability, security, and reliability, within the architectural plans.
* Assess the changing needs of the business and its customers to identify the right architecture and technology solutions that support the product.
* Provide technical leadership and guidance to development teams, ensuring best practices and standards are followed.
* Conduct regular reviews and assessments of the product architecture to identify areas for improvement and drive continuous enhancement.
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Proven ability to collaborate with stakeholders to understand business requirements and translate them into technical solutions.
* Experience in designing end-to-end architecture for systems using Spring Boot/Java microservices, event-driven architecture, and domain-driven design concepts.
* Experience with modernizing legacy systems into cloud-native applications on both public and private cloud platforms.
* Strong understanding of RESTful APIs, web services, and integration patterns.
* Extensive experience with designing event-driven architectures using Apache Kafka, Rabbit MQ, AWS Kinesis etc.
* Experience working with both SQL and NoSQL databases.
* Experience in containerization technologies such as Docker and Kubernetes.
* Excellent communication and presentation skills, with the ability to tailor communication for business stakeholders, developers, technology teams, cross-product architects, and influence senior executives.
Preferred qualifications, capabilities, and skills
* AWS Certified Solutions Architect (Associate/Professional).
* Experience in the Banking Domain.
* Familiarity with Enterprise Architecture frameworks such as TOGAF, Zachman, or similar.
* Experience with Pivotal Cloud Foundry.
* Familiarity with the AWS Well-Architected Framework and its principles for building secure, high-performing, resilient, and efficient infrastructure.
* Experience with Artificial intelligence, machine learning, mobile, etc.
* Familiarity with front-end frameworks such as Angular or React
Auto-ApplyTechnology Support Senior Specialist
Ohio jobs
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction.
As a Technology Support Sr Specialist in Corporate Technology, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery.
Job responsibilities
Provide first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
Assist in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
Contribute to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
Use problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
Required qualifications, capabilities, and skills
6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
Experience with live chat, incident/service request management, and runbooks for system issue resolution
Baseline knowledge of operational management and excellence
Proven ability to balance tasks while documenting outcomes
Preferred qualifications, capabilities, and skills
Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
Ability to document issues, procedures, and root cause analysis
Auto-ApplySenior Lead Auditor - Capital Markets
Remote
The Capital Markets Senior Lead Auditor will be responsible for assisting with the coordination and completion of the three phases of a risk review: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting of findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. This individual will be responsible for leading and staffing audits across a broad range of capital markets activities including, but not limited to, investment banking, equities, fixed income, derivatives, foreign exchange, equity research, market risk and counterparty credit as well as applicable regulatory requirements. The Senior Lead Auditor will also be responsible for managing assigned staff and providing feedback where applicable. The Senior Lead Auditor may also participate on ad-hoc projects, ongoing risk intelligence activities and risk review related trainings.
Responsibilities
Demonstrate intermediate knowledge of audit concepts with a solid understanding of audit concepts within internal audit including documentation of planning deliverables, testing, audit findings and audit reports.
Consistently demonstrate intermediate business writing skills and cohesively present information effectively to others
Prioritize and execute multiple assignments; identifies obstacles within the scope of assignments; proactively communicate delays in assigned deliverables or additional capacity availability; effectively delegate work when necessary.
Exhibit intermediate leadership skills by leading or providing oversight on stand-alone and integrated reviews or ad-hoc projects while managing staff and delivering feedback on performance.
Exhibit an intermediate understanding of product skills and business, industry and regulatory concepts.
Develop relationships with clients; thoughtfully engage in networking with members of your team, within the RRG and across Key, to build lasting relationships.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
Bachelor's Degree (preferred)
Experience Qualifications
3+ years of relevant audit experience (preferred)
Relevant Certifications/Licenses
Certified Internal Auditor (CIA)
Certified Fraud Examiner (CFE)
Certified Public Accountant (CPA)
Series 7
Tactical Skills
Strong product skills and understanding of business, industry, and regulatory concepts.
Strong knowledge across business and functions.
Ability to leverage business acumen to advise and consult with leaders within area of expertise.
Developing ability to draw insight from risk intelligence and make valuable recommendations.
Personal Skills
Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions
Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals
Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process
Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes
Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems
Practical Skills
Analytical Thinking: Gives examples of how analytical thinking has been or can be used to resolve problems and names specific tools or techniques to support the process
Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes
Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement
Data Analysis: Demonstrates a basic understanding of the concepts underlying data analytics and lists the major sources for collecting data and conducting data analysis
Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
#LI-Remote
Auto-ApplySenior Lead Architect, Product Architecture: Debit Card
Westerville, OH jobs
JobID: 210669741 JobSchedule: Full time JobShift: : If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.
As a Senior Lead Architect at JPMorgan Chase within the Consumer Community Banking Technology, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.
Job responsibilities
* Represents a product family of technical governance bodies
* Provides feedback and proposes improvements to architecture governance practices
* Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks
* Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Drives decisions that influence product design, application functionality, and technical operations and processes
* Serves as a function-wide subject matter expert in one or more areas of focus
* Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
* Influences peers and project decision-makers to consider the use and application of leading-edge technologies
* Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Advanced knowledge of Debit/Credit Card Payment processing systems and Card Lifecycle management systems is a plus.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s), applications, and architecture
* Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* Ability to tackle design and functionality problems independently with little to no oversight
* Practical cloud native experience
* Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture
Preferred qualifications, capabilities, and skills
* Experience in the payment card industry, specifically within acquiring, network or issuer segments of the value chain
* Issuer-side experience strongly preferred as it aligns with Chase's core business
* Knowledge of Domain Driven Design (DDD) is a plus
* Excellent communication and presentation skills
* Adds to team culture of diversity, opportunity, inclusion, and respect
Auto-ApplySenior Lead Architect, Product Architecture: Debit Card
Westerville, OH jobs
If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions. As a **Senior Lead Architect** at **JPMorgan Chase** within the **Consumer Community Banking Technology** , you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.
**Job responsibilities**
+ Represents a product family of technical governance bodies
+ Provides feedback and proposes improvements to architecture governance practices
+ Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks
+ Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
+ Develops secure and high-quality production code, and reviews and debugs code written by others
+ Drives decisions that influence product design, application functionality, and technical operations and processes
+ Serves as a function-wide subject matter expert in one or more areas of focus
+ Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
+ Influences peers and project decision-makers to consider the use and application of leading-edge technologies
+ Adds to team culture of diversity, opportunity, inclusion, and respect
**Required qualifications, capabilities, and skills**
+ Formal training or certification on software engineering concepts and 5+ years applied experience
+ Advanced knowledge of **Debit/Credit Card Payment processing** systems and **Card Lifecycle managemen** t systems is a plus.
+ Hands-on practical experience delivering system design, application development, testing, and operational stability
+ Advanced in **one or more programming language(s), applications, and architecture**
+ Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
+ Ability to tackle design and functionality problems independently with little to no oversight
+ Practical cloud native experience
+ Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture
**Preferred qualifications, capabilities, and skills**
+ Experience in the payment card industry, specifically within acquiring, network or issuer segments of the value chain
+ Issuer-side experience strongly preferred as it aligns with Chase's core business
+ Knowledge of Domain Driven Design (DDD) is a plus
+ Excellent communication and presentation skills
+ Adds to team culture of diversity, opportunity, inclusion, and respect
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Senior Lead Architect, Product Architecture: Debit Card
Westerville, OH jobs
If you are excited about shaping the future of technology and driving significant business impact in financial services, we are looking for people just like you. Join our team and help us develop game-changing, high-quality solutions.
As a Senior Lead Architect at JPMorgan Chase within the Consumer Community Banking Technology, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications and platforms products. You drive significant business impact and help shape the target state architecture through your capabilities in multiple architecture domains.
Job responsibilities
Represents a product family of technical governance bodies
Provides feedback and proposes improvements to architecture governance practices
Guides evaluation of current technology and leads evaluation of new technologies using existing standards and frameworks
Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
Develops secure and high-quality production code, and reviews and debugs code written by others
Drives decisions that influence product design, application functionality, and technical operations and processes
Serves as a function-wide subject matter expert in one or more areas of focus
Actively contributes to the engineering community as an advocate of firmwide frameworks, tools, and practices of the Software Development Life Cycle
Influences peers and project decision-makers to consider the use and application of leading-edge technologies
Adds to team culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 5+ years applied experience
Advanced knowledge of Debit/Credit Card Payment processing systems and Card Lifecycle management systems is a plus.
Hands-on practical experience delivering system design, application development, testing, and operational stability
Advanced in one or more programming language(s), applications, and architecture
Advanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
Ability to tackle design and functionality problems independently with little to no oversight
Practical cloud native experience
Ability to evaluate current and emerging technologies to select or recommend the best solutions for the future state architecture
Preferred qualifications, capabilities, and skills
Experience in the payment card industry, specifically within acquiring, network or issuer segments of the value chain
Issuer-side experience strongly preferred as it aligns with Chase's core business
Knowledge of Domain Driven Design (DDD) is a plus
Excellent communication and presentation skills
Adds to team culture of diversity, opportunity, inclusion, and respect
Auto-ApplySenior Lead Accountant - Policy
Cleveland, OH jobs
We are looking for a motivated and detail-oriented Senior Lead Accountant to support the development, implementation, and interpretation of accounting and regulatory policies across the bank. This role is ideal for a candidate with strong technical accounting knowledge. You will assist in analyzing new accounting standards, preparing technical documentation, and advising lines of business on accounting implications of transactions and products.
Key Responsibilities:
Assist in researching and interpreting U.S. GAAP and regulatory accounting guidance.
Support the drafting and maintenance of internal accounting policies and procedures.
Analyze the accounting impact of new products, transactions, and regulatory changes.
Prepare technical accounting memos and white papers under the guidance of senior team members.
Collaborate with Finance, Risk, Legal, and business units to ensure consistent application of accounting policies.
Monitor developments from standard-setting bodies (FASB, SEC) and summarize key impacts.
Assist in the review and preparation of financial disclosures in Form 10-Q and 10-K, ensuring compliance with U.S. GAAP and SEC requirements.
Support internal and external audit processes by providing documentation and technical support.
Participate in special projects, including policy updates, system enhancements, and training initiatives.
Qualifications:
Bachelor's degree in Accounting or Finance; CPA or CPA candidate strongly preferred.
4-6 years of experience in public accounting (Big 4 preferred), the financial services industry, or other relevant experience.
Solid understanding of U.S. GAAP; exposure to banking or financial instruments is a plus.
Strong analytical and problem-solving skills with attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple tasks and meet deadlines in a dynamic environment.
COMPETENCIES/SKILLS
Integrity and trust-exemplifies a high degree of honesty and maintains trustworthiness. Exercises principled judgment.
Ethics and values-adheres to the highest standards in these areas and exhibits the ability to maintain them in the face of adversity.
Functional/Technical skills-good understanding of the accounting and research skills necessary to address the numerous accounting issues encountered throughout Key.
Customer focus-maintains an intense focus on clients and their service needs including proactively networking with individual clients in their assigned areas of responsibility.
Timely decision making-promptly responds to client issues where possible or works to address issues requiring others involvement with the result of timely action on the particular issue.
Action oriented-takes charge and independently pursues appropriate solutions to client issues.
Written communications-demonstrated ability to communicate necessary information in a written form as appropriate.
Interpersonal savvy-works productively with others particularly in situations where action from other individuals is necessary to achieve the desired results.
Presentation skills-possesses the skills to effectively present work results and other issues to superiors and peers.
Business acumen-understands the basic tenets of the financial services industry and has the ability to learn and understand the business issues of the various lines of business and other support areas within Key.
Dealing with ambiguity-works well with issues that rather than having one right answer involve identifying and interpreting appropriate accounting guidance particularly in situations where none may exist.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 12/12/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
Auto-ApplySenior Lead Auditor - Capital Markets
Homeworth, OH jobs
The Capital Markets Senior Lead Auditor will be responsible for assisting with the coordination and completion of the three phases of a risk review: Planning, Fieldwork and Reporting. This will include completion of walkthroughs, interacting with line of business personnel, performing and documenting testing of internal controls, ensuring adherence to required laws and regulations, drafting of findings, reporting deliverables, as well as identifying risks and controls associated with the various business functions. This individual will be responsible for leading and staffing audits across a broad range of capital markets activities including, but not limited to, investment banking, equities, fixed income, derivatives, foreign exchange, equity research, market risk and counterparty credit as well as applicable regulatory requirements. The Senior Lead Auditor will also be responsible for managing assigned staff and providing feedback where applicable. The Senior Lead Auditor may also participate on ad-hoc projects, ongoing risk intelligence activities and risk review related trainings.
Responsibilities
Demonstrate intermediate knowledge of audit concepts with a solid understanding of audit concepts within internal audit including documentation of planning deliverables, testing, audit findings and audit reports.
Consistently demonstrate intermediate business writing skills and cohesively present information effectively to others
Prioritize and execute multiple assignments; identifies obstacles within the scope of assignments; proactively communicate delays in assigned deliverables or additional capacity availability; effectively delegate work when necessary.
Exhibit intermediate leadership skills by leading or providing oversight on stand-alone and integrated reviews or ad-hoc projects while managing staff and delivering feedback on performance.
Exhibit an intermediate understanding of product skills and business, industry and regulatory concepts.
Develop relationships with clients; thoughtfully engage in networking with members of your team, within the RRG and across Key, to build lasting relationships.
Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
Bachelor's Degree (preferred)
Experience Qualifications
3+ years of relevant audit experience (preferred)
Relevant Certifications/Licenses
Certified Internal Auditor (CIA)
Certified Fraud Examiner (CFE)
Certified Public Accountant (CPA)
Series 7
Tactical Skills
Strong product skills and understanding of business, industry, and regulatory concepts.
Strong knowledge across business and functions.
Ability to leverage business acumen to advise and consult with leaders within area of expertise.
Developing ability to draw insight from risk intelligence and make valuable recommendations.
Personal Skills
Adaptability: Demonstrates a willingness to listen to other opinions and adjusts to new or changing assignments, processes, and people while avoiding snap reactions
Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals
Critical Thinking: The ability to identify, obtain, and organize relevant data and ideas and prioritize concerns in the decision-making process
Decision Making: The ability to select the right activities to work on from a range of competing priorities and stands by decisions in the face of conflict or unexpected outcomes
Problem Solving: Demonstrates the ability to examine a specific problem and understand the perspective of stakeholders; uses fact-finding techniques to identify and document specific problems
Practical Skills
Analytical Thinking: Gives examples of how analytical thinking has been or can be used to resolve problems and names specific tools or techniques to support the process
Business Acumen: Participates in business tasks to get things done in own business unit and communicates key considerations for business decision-making processes
Change Navigation: Articulates the rationale for, and positive and negative consequences of change so as to help others adapt; encourages exploration of non-traditional ideas by team members leveraging the concept of continuous improvement
Data Analysis: Demonstrates a basic understanding of the concepts underlying data analytics and lists the major sources for collecting data and conducting data analysis
Oral & Written Communication: Possesses the ability to adapt listening and facilitation style to others' communication styles and uses various approaches appropriately and effectively
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
This position is NOT eligible for employment visa sponsorship for non-U.S. citizens.
COMPENSATION AND BENEFITS
This position is eligible to earn a base salary in the range of $71,000.00 - $122,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.
Please click here for a list of benefits for which this position is eligible.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
Job Posting Expiration Date: 01/02/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_**********************.
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