Bank of America reviews

I really enjoy my job. I get to assist people on a daily basis about health related issues. I listen to their needs and provide approriate answers for their situation. I also incorporate humor and speak a few words or sentences of the persons native language that I am familiar with. Examples include Gracias for Spanish, Xie Xie for Chinese,Merci for French, Grazie for Italian , and Shukraan for Arabic. All of these words mean thank you! You will be amazed how much these two words mean to a person in their primary language.Its almost like finding a pot of gold from a Leprechaun. It makes them feel good and I in turn feel phenomenal for brightening their day while getting paid! How much fun is that? If I had to give constructive feedback I would say my company could be a tadbit more organized with our IT systems. Computers do have glitches and no company is perfect. We remain transparent and try to fix errors in a timely manner. In my world that is 24 hours or less.I admit my standards maybe a little high. I challenge you to ask yourself do you want exceptional or mediocre service. Lets say it together EXCEPTIONAL! I come to work and do my best so my clients can leave feeling their best. I am always professional. I resolve as many incidents that I can while being productive and spreading joy before our call ends. TOUCHDOWN for everyone involved!

Volunteering during my work shift. Example the United Way Day of Caring or Donating to the Red Cross

great benefits.

Terrible leadership who put you down. Some of the goals work against each other, i.e teo individuals in the same branch with different roles have opposing goals. They say it is a team environment but the company incentive system is set up other wise.

None worth working here.

Ask people questions about how to deal with problem solving during the interview. Try to find people who want to be there and who can solve more than surface level issues before they are hired. Lots of incompetent workers right now.

I didn’t.

Kept benefit prices stable.

They will not give you fair rasies once on board but if you quit and rejoin, you can get better pay.

Very diverse, sometimes they will hire people who don’t speak enough english when role is client facing. Can create obstacles.

Leaving for the day. Enjoying closing a sale.

Meeting new people and making financial lives better

Management is horrible, they are racist and instead of working with current employees they hire new employees with no experience and better pay. I also hate employees pay raise is based off a manager so if a manager doesn’t like you you don’t get a raise

Benefits

Personally don’t know him

A lot i would even change the name we need a more diverse culture and setting

I prepared by learning the company and also studying the company important facts before my interview started i also was myself

I believe me and a few others are the lowest paying banker other companies pay way more save your time if you want to succeed

Failure there’s a stereotype that’s required

Some co workers

Successfully developed and managed an in-house process to collect employee payroll information.

After receiving numerous "job well done" comments from department employees, Manager came out of a meeting and physically hit me in the head with a folder full of papers and ran and locked herself in a conference room. I informed the right people and was told to go home for the rest of the day! Two days later I received a call from HR informing me that I was terminated. WOW huh...... I suffered after being terminated and I have yet to forget what happened.

Didn't have a chance to get perks or benefits. If you are curious about ALL the facts, I can be reached at deb.a.boles@hotmail. com. I hope this incident never happens to anyone else..!

World Class

Every Organization Has Varieties of personalities who only see the short-term goals and focus on the narrow picture without understanding the bigger picture and commands and orders that percolate down that's what led to bear sterns Lehman brothers' disappearance and Merryl lynch buy over by Bofa

nothing special as it depends upon you reporting manager and the team Dynamics and Entropy

no clue

no micromanagement

be yourself don't pretend apply if you qualify have confidence determination grit attitude open flexible willing to learn accept criticism and change and transform acquire knowledge apply knowledge believe trust have faith practice study ask seek offer receive give

normal

polarized

challenges

Great benefits, pretty good support, good pay, good management, and lots of opportunities for growth

work life balance of a call center job can be stressful

Best health benefits I've ever had and feeling rewarded for hard work

the goals working there

loved working there

money and benefits were the best part of working there

Benefits are good but depending in the need of

You only get to advance depending on who you know and not what you know

Medical

I don’t personally know the ceo and don’t hear much about him. Or anyone else

Learning and convenient locations

Management sucks, is the lowest

Training ability to learn more

Nothing mediocre at best

Do a overhaul on titles

By researching the company title and pay for the industry

Same

Did a great job

Knowing I'm assisting someone and contributing to their positive experience

I liked the Project Managers that I worked with. They were super open and collaborative.

I didn't like their requirement of working 3 days a week in the office. I had to leave my job because I relocated to another city that did not have a B of A technical site. They would not allow 100% remote.

There are a lot of educational experiences to take part in.

Successfully developed and managed an in-house process to collect employee payroll information.

After receiving numerous "job well done" comments from department employees, Manager came out of a meeting and physically hit me in the head with a folder full of papers and ran and locked herself in a conference room. I informed the right people and was told to go home for the rest of the day! Two days later I received a call from HR informing me that I was terminated. WOW huh...... I suffered after being terminated and I have yet to forget what happened.

Didn't have a chance to get perks or benefits. If you are curious about ALL the facts, I can be reached at deb.a.boles@hotmail. com. I hope this incident never happens to anyone else..!

People customer service position is the in my world

Nothing very great job nice great environment

Pay was great and bonus

I'm a peoples person

My hours of working

Friendly people plus I'm a peoples person and love work and try my best to be the best people person I can be at all times

Benefits

Work in office building there isn’t a hybrid option.

They help with everything

There are lots of opportunities to grow. Very good benefits and the company values work life balance.

Pay could be better

Healthy work environment

The support from fellow staff members.

Lower that normal pay and the high goals set.

The cafeteria located in the building.

The customers

Not a good team environment or lack of morale amongst the team

Health insurance

Great benefits, opportunities out for growth

The pay isn’t the greatest with consideration to work load

Health insurance

Diverse community in the work environment

Nothing, it is a great company to work for and build your professional career.

Insurance

The diversity of roles

Some people represent the company poorly

Health Insurance

Fast paced, great co-workers and managers, Always moving in a positive direction.

nothing

Health Benefits were good

Some flexibility with work home life

Lack of guild lines in some departments

Pay and Benefits

Excellent Training

Managerial Staff lacks training

Accuracy over quantity and double checking, proof reading legal documents

Pleasant atmosphere

Work life balance

Benefits and perks available upon hiring

Work life balance. Great benefit package. Friendly

Not a whole of upward movement in my current role

Time off, healthcare and flexibility

My benefits

Management not have the answer to my questions

Health insurance

Deversity

Stress out control with monthly changing priority

Flexibility of remote

Bank of America is full of great culture

It is very hard to get a Hard to get a raise here.

Health benefits are a plus and I also enjoy the extra training

Great work life balance. Good benefits, and CEO is understanding and makes timely changes for the better.

Comparatively speaking salary is not amongst the highest although we are one of the biggest banks. Total comp can be good.

Being able to use sick time as vacation time.

Benefits packages were the best in the industry

Rigidity of schedule rules and regulations

16 weeks paid parental leave

Ability to work in different lines of businesses

Micromanagement

Employee benefits

Opportunity for growth, ideas can be shared, advanced technology

No work from home flexiblity

Benefits.

Being an independent contributor and the care and safety they take with their employees and clients.

N/A

Excellent benefits, inclusive environment, great people to work with, and many opportunities.

No flexibility on work from office and colocation stance even though in reality you work with people across the country and the world when completing projects. They offer little support to no support learning opportunities outside of a traditional college or university setting.

Health benefits

People are overall quite nice and helpful

Decisions could take a long time to make

4 months paid maternity/paternity leave is awesome

Benefits, federal holidays, variety of tasks, I use my hands but also my brain

Rude customers, sales, being in management

Federal holidays

I like the system and clientele. I like the experience of different customer relationships.

n/a

401K

Excellent salary, benefits, PEOPLE. Very diverse and very friendly... big on kudos.

Tribalism - cross group/business unit communication and cooperation are often lacking.

Health Insurance, Hours, PTO, and the environment as a whole

benefits, culture, work-life balance

corporate feel

healthcare, parental leave, PTO, sabbatical program

good benefits, respectful managements, they go with high level of treat people fairly and nicely....etc

Salaries need to be higher

health plans

challenges, work environment, benefits & retirement plan

nothing

heath insurance

Benefits

People staying stagnant -

16 weeks paid paternity leave for both parents for adoption and biological

Stable Salary and good benefits

Mortgage process is not efficient

Hours and insurance benefit

Commitment to excellence, salary, leadership

Limited promotion opportunities

Flexible working opportunities and great bonuses

it give good money

i dont like peple

i like the money they give to me after every week as a bonus

How much I’ve been able to learn

Customers are very rude

Helping people and diffusing issues

It further developed my interpersonal skills and polished my communication and team work abilities

The office setting, I love traveling to new or different sites

401k

They have good benefits

I didn’t like how things where micromanaged. It made the job stressful and unenjoyable, there was constantly pressure and sometimes people who needed help but you wouldn’t benefit from using your time helping them would get thrown to the side for someone who you would get perks for helping not fair. Didn’t happen all the time but still, didn’t like that

The bonus

Coming in every day to work makes me feel happy and help customers with their banking life.

Management can’t communicate with the team and seem like they don’t care.

the health benefits.

There was a lot of opportunity for Growth

There was nothing

Great benefits,and bonus