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Average Bank of America customer service representative salary

$15.51hourly

$33,208 yearly

Entry-level Bank of America customer service representative salary
$28,000 yearly
Updated April 5, 2024

How much does Bank of America pay customer service representatives?

The average salary for Bank of America customer service representatives is $33,208 per year. Bank of America customer service representative salaries range between $28,000 to $38,000 per year. Bank of America customer service representatives earn 3% more than the national average salary for customer service representatives of $32,260.

Location impacts how much a customer service representative at Bank of America can expect to make. Customer service representatives at Bank of America make the most in Washington, DC, Boston, MA, and Seattle, WA.

How much does Bank of America pay customer service representatives by location?

Bank of America pays customer service representatives the most in Washington, DC, Boston, MA, and Seattle, WA. Additionally, cities like New York and San Francisco also report highly competitive salaries for customer service representatives at Bank of America.

Customer service representative Bank of America salary by location

RankCityAvg. salaryHourly rate
1Washington, DC$38,978$18.74
2Boston, MA$37,897$18.22
3Seattle, WA$37,874$18.21
4New York, NY$36,427$17.51
5San Francisco, CA$36,015$17.31
6Jersey City, NJ$35,790$17.21
7Hartford, CT$35,338$16.99
8Newark, DE$34,967$16.81
9Chicago, IL$34,368$16.52
10Denver, CO$34,173$16.43

Highest-paid Bank of America customer service representatives by job level

RankJob titleAverage salaryHourly rateJob openings
1Customer Service Expert$111,954$54-
2Service Consultant$87,422$422
3Customer Relationship Specialist$83,669$40-
4Customer Service Senior Associate$79,604$38-
5Customer Account Executive$75,321$36-
6Customer Care Executive$73,023$35-
7Customer Liaison$71,314$34-
8Sales Agent$63,036$30-
9Customer Support Executive$62,311$30-
10Telephone Service Adviser$62,244$30-

Customer service representative salary at Bank of America competitors

RankCompanyAverage salaryHourly rateJob openings
1USAA$35,315$172
2JPMorgan Chase & Co.$34,833$17184
3Merrill Lynch$34,795$17-
4MetLife$34,761$1737
5Fifth Third Bank$34,172$16145
6BB&T$33,810$16-
7KeyBank$33,734$1615
8American Express$33,701$168
9M&T Bank$33,636$169
10SunTrust$33,626$16-
11Regions Bank$33,483$1613
12Capital One$33,381$168
13Discover$33,247$16-
14Wells Fargo$33,217$1665
15U.S. Bank$33,130$16592
16Bank of the West$33,034$16-
17Citizens Financial Group$32,987$1624
18Citi$32,599$1618

Bank of America customer service representative salary FAQ

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