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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $58,273 | $28.02 |
| 2 | New York, NY | $53,342 | $25.65 |
| 3 | Newark, DE | $52,810 | $25.39 |
| 4 | Jersey City, NJ | $52,319 | $25.15 |
| 5 | Boston, MA | $50,822 | $24.43 |
| 6 | Richmond, VA | $49,585 | $23.84 |
| 7 | Stamford, CT | $49,070 | $23.59 |
| 8 | Charlotte, NC | $47,212 | $22.70 |
| 9 | Jacksonville, FL | $46,380 | $22.30 |
| 10 | San Francisco, CA | $45,631 | $21.94 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $111,954 | $54 | - |
| 2 | Client Service Technician | $92,217 | $44 | - |
| 3 | Service Consultant | $87,422 | $42 | 2 |
| 4 | Customer Relationship Specialist | $83,669 | $40 | - |
| 5 | Customer Service Senior Associate | $79,604 | $38 | - |
| 6 | Loan Services Representative | $63,945 | $31 | - |
| 7 | Field Service Representative Lead | $61,776 | $30 | - |
| 8 | Senior Representative | $58,324 | $28 | - |
| 9 | Customer Service Executive | $56,427 | $27 | - |
| 10 | System Service Representative | $56,038 | $27 | - |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Financial Center Client Service Representative | Bakersfield, CA | 06/15/2025 | $50,088 |
| Client Services Representative II-Utica, NY-2Nd Shift | Utica, NY | 06/05/2025 | $50,088 |
| Client Services Representative II | Las Vegas, NV | 03/19/2025 | $50,088 |
| Financial Center Client Service Representative | Pasadena, TX | 03/14/2025 | $50,088 |
| FC Client Service Representative, Gateway Financial Center, Spanish Preferred | Glendale, AZ | 03/14/2025 | $50,088 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | JPMorgan Chase & Co. | $65,612 | $32 | 203 |
| 2 | American Express | $52,974 | $25 | 9 |
| 3 | Citi | $49,736 | $24 | 12 |
| 4 | BB&T | $46,134 | $22 | - |
| 5 | Discover | $45,837 | $22 | - |
| 6 | Merrill Lynch | $45,718 | $22 | - |
| 7 | SunTrust | $45,624 | $22 | - |
| 8 | KeyBank | $44,543 | $21 | 15 |
| 9 | M&T Bank | $44,362 | $21 | 16 |
| 10 | Capital One | $43,651 | $21 | 18 |
| 11 | Wells Fargo | $43,490 | $21 | 56 |
| 12 | Regions Bank | $43,438 | $21 | 19 |
| 13 | Fifth Third Bank | $42,727 | $21 | 154 |
| 14 | U.S. Bank | $42,441 | $20 | 639 |
| 15 | USAA | $36,702 | $18 | 2 |
| 16 | Citizens Financial Group | $35,602 | $17 | 29 |
| 17 | MetLife | $34,725 | $17 | 35 |
| 18 | Bank of the West | $34,659 | $17 | - |