Under the direction of the Team Leader or Manager, helps to manage high revenue and high sensitivity portfolios and client relationships. Also, maintains competitive depth and breadth and a high degree of competency in the financial markets.
Bachelor's degree from an accredited institution with a major in business, finance, mathematics, or economics or equivalent work experience. Advanced degree (MBA) or professional certification (CFA, CFP, etc.) preferred.
Minimum 4 to 6 years prior experience in portfolio analysis, related position in the financial industry or equivalent work experience. Demonstrated proficiency in the financial services/securities industry as a portfolio analyst or securities analyst. Possesses a competitive performance track record. Requires knowledge of complex analytic systems.
Demonstrated proficiency and expertise with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems, including portfolio management and securities trading and analysis software.
Demonstrated verbal and writing communication skills. Strong inter-personal and presentation skills. Ability to work independently and under pressure of multiple changing priorities and deadlines. Must be a critical thinker with the ability to explain complex ideas clearly and succinctly. Must be able to provide own transportation or to operate a vehicle with a valid driver's license, and able to commute and arrive at intended destination in a timely manner and/or as required. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Air-travel may be required.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Analyzes and assesses discretionary portfolios for individual and institutional clients and mutual funds in compliance with portfolio objectives and risk parameters.
Analyzes and evaluates a wide range of information to maintain a high level of competency in financial markets and to formulate and give input to asset allocation strategies. Supports communication of investment results, market conditions, and the firm's investment process to internal and external clients including but not limited to helping produce collateral materials and analysis of the mutual funds and clients' specific investment situations.
Interfaces with system vendors, portfolio managers, and investment committees to ensure that the modeling process is current and efficiently managed. Interacts with managers to ensure compliance with department standards and procedures. Maintains the source document for all of the Bank's standard portfolio composites as communicated by the investment committee. Works with market counterparts to ensure efficient and timely fixed income instrument settlements.
Maintains some relationships with institutional and Trust clients. Assists business development officers and trust officers with client retention and asset growth. As part of the Portfolio Management Team, assists in Bank of Hawaii's marketing, sales and service efforts to include but not limited to: creating and maintaining market materials related to Bank of Hawaii's investment services, assisting portfolio managers with new sales, and service existing clients. This includes but is not limited to managing vendors to ensure optimal utilization of available technology and to address any system related issues. Partakes in projects of various scopes to monitor the portfolios and interface with other departments to achieve objectives.
Maintains fluency in all applicable laws, standards and regulations. Ensures that all assigned portfolios are in policy and regulatory compliance. Assumes new client relationships, assists other team members with special projects, maintains effective communication with other support groups within the Investment Services Group and keeps business errors and mistakes to a minimum.
Supports CSIO's (Client Service Investment Officers) for their client presentations preparations, including but not limited to, Morningstar data downloads, analytical work and presentation editing.
Develops interpersonal skills to better serve our clients and actively pursues continuing professional development through leadership and development training available internally as well as through training sponsored by investment industry associations.
Performs all other miscellaneous responsibilities and duties as assigned.
$79k-96k yearly est. Auto-Apply 41d ago
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2026 Summer Intern Program
Bank of Hawaii 4.7
Bank of Hawaii job in Urban Honolulu, HI
Under the direction of the Manager, the Student Intern performs the general duties as assigned by the sponsoring business unit/department and participates in a structured learning program covering Bank of Hawaii's organization, culture, and philosophy to enhance their business knowledge and advance their personal and professional development.
*** This is a full-time, hourly position at $19.00/hour. All applications must be received by January 16, 2026. ***
2026 Business Departments
Branch & Bankoh Care Team
Branch Banking: Branch Banking comprises a workforce of 600 strong across 51 branches who work with clients to fulfill their financial futures on the front-line. Interns will have the opportunity to observe and participate in operations, sales, networking, and strategizing with the Branches, Contact Center, and Executive Management.
Training & Support Center: The Training & Support Center is responsible for the creation, management, and execution of professional development programs that provide our Branch and Call Center employees with the necessary knowledge and skills to meet customer needs, comply with regulations, and manage risks. Interns will gain hands-on experience participating in the creation and management of the tools and resources critical to our new and existing programs.
Commercial Banking
Maui Commercial Banking: The Maui Commercial Banking Center provides financial solutions to businesses with a focus on the Maui market. We help existing and new clients achieve their financial dreams through credit and deposit product offerings and exceptional banking service.
Commercial Credit Group/Corporate Banking/Commercial Real Estate Loan Division: Bank of Hawai‘i's Commercial Banking Group provides debt, treasury and asset management solutions to companies doing business in Hawai‘i and Guam. In this position, you will be introduced to foundational commercial credit and underwriting skills as well as explore career paths across different Commercial Banking areas. In this rotation format, you will develop an understanding of banking solutions for both general industry businesses and commercial real estate investors.
Finance
Accounts Payable: Accounts Payable (AP), as part of the general accounting team, is responsible for receiving and processing payments for invoices and expense reports from external and internal vendors and employees, overseeing the flow of funds out of the Bank. AP provides administrative and financial support, ensuring accurate reporting of Bank expenses.
Controllers: In the Controllers division, the Financial Reporting and Analysis team is responsible for preparing SEC filings such as the 10-Q and 10-K, as well as financial statements for subsidiaries and the holding company. The team ensures compliance with U.S. GAAP and supports internal and external audits.
Financial Planning & Analysis: Financial Planning & Analysis (FP&A) is responsible for developing the monthly forecast and business unit financial reports. Our team works closely with leadership across the organization to gather input for the forecast each month. We ensure accurate and timely financial information by conducting reviews and variance analysis and providing guidance to the accounting department as needed. We leverage the financial results in combination with the forecast to provide financial results and analysis to the business leaders of the organization.
Treasury: The Treasury team manages Asset & Liability, Liquidity Risk, Capital Risk and the Investment Portfolio. We're seeking a motivated individual with strong analytical skills, basic market and finance knowledge, and a willingness to learn, to gain valuable hands-on experience.
Information Technology
Enterprise Project Management Office: The Enterprise Project Management Office (EPMO) manages Bank of Hawai‘i's strategic, priority and complex projects. It makes sure projects support the organization's goals, stay on schedule and budget, and follow clear processes. The EPMO provides tools, guidance, and oversight to project teams. It plays a key role in shaping the company's future by leading projects that drive innovation and long-term success.
Information Risk & Controls Management: Within IT Risk & Controls Management at Bank of Hawaiʻi, we blend risk strategy, IT Governance, cyber defense, application security and technology solutions as we consider the entire security lifecycle. The primary objective is to build a risk-aware culture, reduce IT risk, and protect the Bank's data.
Strategic Analytics: Our Data & Analytics team crafts self-service analytics solutions that shape how we use data and technology to acquire, retain, and engage our customers. This is an exciting opportunity to learn about an area that is foundational to any company's ability to make data-driven decisions through analyses.
Marketing
Customer Experience: Bank of Hawai‘i's Customer Experience (CX) team works with business units across the bank and applies a human-centric approach to innovate the customer experience. As Bank of Hawai‘i continues its CX transformation, we are looking for highly engaged summer interns to support our experience design efforts. You will apply design thinking methodologies to address real challenges, work closely with cross-functional teams to identify and prioritize CX enhancements and build upon your analytical skills for understanding customer insights, trends and opportunities. There are two (2) opportunities in the CX team:
CX Research & Insights: In the CX Research & Insights position, this role will leverage customer experience and market research to understand brand perception and translate findings into strategies that enhance engagement and loyalty.
CX Training & Development: In the CX Training & Development position, this role will leverage the science of customer experience with program facilitation and corporate development for the organization. You will have the opportunity to provide insight into content creation, program development, and workshop facilitation.
User Experience: The User Experience (UX) team combines research and design to create highly usable and effective digital experiences that support business objectives for both the Marketing division, and the company at large. The team conducts research and analyzes data, creates mockups and prototypes, and works with developers to implement solutions.
Operations & Digital Banking
Digital Banking: The Digital Banking division creates innovative solutions that empower customers to bank wherever they are. We focus on delivering convenient and intuitive digital tools that help customers manage their finances easily across all devices, at any time and from any location. Join us as an intern and help shape the future of banking by enhancing customer experiences through creativity and collaboration.
People Services
Learning Development: Unlock your potential and embark on a transformative journey in the dynamic world of People Services (Human Resources). An internship with us offers the chance to contribute to meaningful projects that include preparing our workforce with future-ready skills through various development programs. You'll collaborate with diverse leaders and professionals, gain valuable insights, and help shape the future of our organization.
Talent Acquisition & Mobility: Join our Talent Acquisition & Mobility team as a summer intern and gain hands-on experience supporting initiatives that advance our enterprise strategy of cultivating a modern workforce. This role offers exposure to recruitment processes, candidate experience, and strategic talent planning, with the flexibility to explore other areas within Human Resources. You'll have a unique opportunity to learn, contribute, and help shape how we attract and engage top talent.
Risk Management
Enterprise & Operational Risk: Operational risk management focuses on identifying, assessing, monitoring, and mitigating losses arising from failed internal processes, people, systems, or external events. Enterprise Risk Management (ERM), by contrast, is a strategic, top‑down discipline that integrates all risk types-market, credit, operational, liquidity, strategic, and reputational-across the entire organization. An internship with Enterprise & Operational Risk offers practical experience in protecting the Bank from unexpected challenges while driving strategic growth. If you're a forward-thinker, problem solver who loves critical analysis and wants to make an impact in a dynamic and constantly evolving industry, this is your chance to thrive.
Wealth Management
Business Interests & Valuation: The Business Interests and Valuation team provides business valuation and exit planning/M&A (mergers & acquisitions) advisory services to private company owners. The Trust Real Estate team provides fiduciary asset management services for residential and commercial properties owned by BOH trust and agency accounts.
The Private Bank: Wealth Management at Bank of Hawai‘i is a holistic service model delivered through The Private Bank, designed to address all facets of an affluent client's financial life-investment management, estate planning, tax strategies, credit and liquidity, deposits, and investments. Relationship managers coordinate across partners and specialists to craft individualized strategies that evolve with the client's goals and complexity.
Enrolled as a student in good standing in a four year degree program at an accredited college or university; or in a two year program in Hawaii, intending to transfer to a four year program in Hawaii; or equivalent work experience.
One year of work experience or equivalent (volunteer work, school/student activities, leadership roles, etc.)
Proficiency with personal computers and Microsoft applications (Outlook, Word, and Internet Explorer), or similar software and familiarity with work sheets and databases.
Demonstrated verbal and written communication skills. Must be able to meet deadlines and handle multiple priorities. Ability to take direction, work with minimal supervision, and complete tasks as assigned.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Participates in on-the-job training at an assigned department or branch to gain general knowledge of banking and the business area while learning some of the basic functions and operational procedures of the department or branch.
Gains exposure to different career opportunities while working with other employees in the department or branch, through contact with other employees involved with the program and while participating in program activities. Gains exposure to the corporate environment through meaningful and increasingly responsible work and/or defined project assignments while meeting employment standards relating to attendance, timeliness, dress, grooming, coworker etiquette and customer relations.
Fulfills various program requirements, makes presentations, and/or participates in additional developmental and skill building opportunities. May participate in Bank sponsored/initiated projects and community-related activities.
Performs clerical functions as assigned to assist department or branch with project, backlog or leave coverage, etc.
Performs all other miscellaneous responsibilities and duties as assigned.
$19 hourly Auto-Apply 25d ago
Customer Call Center Representative
American Savings Bank 4.5
Urban Honolulu, HI job
** Primary Purpose of Job Responsible for providing outstanding customer service in the ASB client contact center. Makes banking easy and delivers high performance by providing immediate response to customers, bank employees, etc., addresses questions and/or issues that are encountered in the course of doing business with the bank. Serves as a professional representative of the bank through all client interactions, which may be via telephone, online, mobile banking, email and/or fax. Strives to deepen the customer relationship by identifying appropriate products/services and refers customers to other bank representatives, as appropriate.
Major Job Accountabilities
Intake customer inquiries within the client contact center, addressing client questions and/or issues in a professional and courteous manner. Researches situations, as necessary, to resolve concerns.
Ensures that all information pertaining to client interactions is appropriately documented in client contact center systems in order to analyze patterns and trends in the ASB client experience.
Identifies opportunities to deepen the customer relationship by recommending bank products and/or services to meet the customer needs. Refers customers to other bank representatives, as appropriate.
Performs role in compliance with all banking laws and regulations, including but not limited to the Bank Secrecy Act / Anti-Money Laundering (BSA/AML) and suspicious activity monitoring and reporting; immediately reports improper or suspicious activities to management.
Required Skills or Training
Demonstrated customer service skills that include proven ability to handle difficult customer interactions.
Strong communication skills must be demonstrated through oral and written means.
Proficient in the use of personal computers & word processing or spreadsheet applications.
Possesses basic mathematical skills and is proficient in the use of calculators.
Must be able to multi-task effectively between multiple systems to assist customers with their inquiries.
Handle a fast-paced environment.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$37k-41k yearly est. Auto-Apply 60d+ ago
EFT & Card Operations Supervisor
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
This role is balanced between overseeing daily operations, executing department initiatives, engaging with cross functional partners to drive efficiencies, participating in internal and external audits to ensure compliance with rules and regulations and developing teammates.
Major Job Accountabilities
Coordinates support, conducts training and directs operations to meet all processing deadlines, service level agreements and goals. Measures productivity of the team and prepares reports for management.
Serves as the subject matter expert by keeping abreast of rules and regulations to maintain proficient knowledge and awareness of regulatory and legislative developments and industry trends. Advises internal teams and provides expertise on projects.
Fosters strong working relationships with technology and vendors to diagnose and resolve problems, coordinates testing related to system upgrades and disaster recovery exercises and collaborates with internal stakeholders on product offerings.
Develops, recommends, and implements operational changes to improve accuracy and efficiency. Actively participates in user groups to enhance the systems used by the team. Prepares budget, tracks variances, and maintains a current library of procedures and workflows.
Coordinates collection of requested samples and risk assessments documents for internal and external auditors, participates in audits and risk assessments and takes the lead on walkthroughs. Reviews, approves, and conducts periodic reviews of procedures to ensure they reflect compliance with applicable state and federal regulations/laws and are communicated appropriately.
Responsible for the resolution of escalated customer complaints in accordance with applicable policies and regulatory requirements.
Directs a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development.
Experience Required
Minimum four (4) years of Bank operations or other similar processing and/or customer service responsibilities.
Minimum two (2) years of Supervisory experience is preferred.
Required Skills or Training
Knowledge of and capable of applying the principles and practices of risk management, accounting & financial reporting, process improvement and internal controls.
Ability to effectively communicate related policies, procedures, and guidelines.
Must be able to organize, perform complex analyses, conceptualize innovative ideas, interpret applicable laws and regulations and other technical matters, solve complex problems, and make sound decisions.
Excellent organizational, conceptual, listening, training and coaching skills, and verbal/written communication skills.
Detailed oriented and deadline driven, with the ability to prioritize, focus, and thrive in a high paced environment.
Recognizes and identifies problems or issues and develops solutions and recommendations to solve the situation.
Able to prioritize work, meet critical deadlines, and work effectively under pressure.
Proficient in the use of Microsoft Office applications.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$64k-84k yearly est. Auto-Apply 60d+ ago
Deposit Operations Analyst
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose Of Job
Ensures data integrity on system applications/modules are in compliance with applicable regulations and internal controls, through report reviews, account maintenance, research and data entry. Analyzes reports and ensures file maintenance has been correctly conducted by the branches or other departments.
Major Job Accountabilities
Promotes data integrity on system applications/modules supported by the Department through reporting, conducting transactions, and performing account maintenance on various banking and financial systems.
Performs and maintains compliance processes for government reporting, applicable regulatory requirements, and internal controls.
Completes a Suspicious Activity Report if possible suspicious activity is identified.
Reviews and analyzes reports to identify data discrepancies and correct where possible and/or escalate for action.
Conducts research on issues, conducting changes or questions during report review or file maintenance requests.
Performs transactions on Desktop Teller for services provided by Deposit Support Services
Analyzes and reviews processes/procedures and make recommendations for changes and opportunities for process improvement.
Prepares spreadsheet and charts for Management monitoring.
Prepares correspondence and legal documents to accomplish what is required per the instruction of the Legal Process Documents (Levies, garnishee summons, subpoenas, seizure warrants and temporary restraining orders). Prepares and forwards notification letters to customers, branches, departments, attorneys, federal and state agencies, Item Processing Operations - Research, Accounting and various Loan departments.
Prepares, maintains, and monitors accurate filing and retention of documents. Processes necessary transactions including the collection and processing of legal or other fees due to the bank as part of complying with the Legal Process Documents.
Answers inquiries via phone and email from branches, departments, and customers within established timelines. Prepares customer correspondence.
Required Skills Or Training
Customer Service : Ability to provide excellent customer service to meet customer and teammates needs. Must be able to keep sensitive customer and Bank data confidential and secure.
Communication : Excellent verbal, written and interpersonal/customer service skills.
Organization : Excellent organization skills and attention to detail.
Computer : Proficient use of Microsoft Office applications (Word, Excel, Outlook). Demonstrated ability to learn technical and business knowledge of banking systems/applications.
Analytical : Ability to gather and interpret data and analyze results to solve problems.
Personal : Able to work effectively to meet critical deadlines amid shifting priorities and multiple demands.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$43k-57k yearly est. Auto-Apply 29d ago
Sales Assistant - Investment Services
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Provides operational support to Financial Consultants (FCs), Associate Financial Consultant (AFCs), and Licensed Branch Employees with customer service requests, finding new leads by mining the FCs book as well as partnering with the branches, new account opening/maintenance, and product research. Follows up on pending business, money movement and commissions, provides administrative assistance and acts as liaison with B/D (Broker/Dealer) back office and vendors.
Major Job Accountabilities
Provides administrative support to assigned Financial Consultants and LBEs, which includes but is not limited to the following:
providing sales materials and supplies to field offices
answering day-to-day reference questions on product and program changes, processes and systems
processing customer service requests, new business, account inquiries and vendor account issue resolution
assists in generating financial plans
compiles and submits monthly reports
ensures the ASB/Inv Sev Disclosure form is completed with every New Account Application
Assisting FCs in research and problem resolution.
EnAct entry, maintenance, and updates as necessary
Follows up on pending business, service request completions, outstanding money movements and commissions with vendors and operations team.
Participates in FC customer relationship management and maintenance to include mailings, promotions, seminars, and periodic service calls.
Uncovers new leads through the use of the tools and resources provided by the branch partnership (ex. CD lists), and B/D (ex. RightBridge), and vendor partners (ex. Existing client book).
Provides branch referral trainings during branch huddles to increase awareness and education of our program.
Engages in other revenue generating activities as required to promote the program's vision.
Experience Required
Minimum one (1) year of direct customer service and/or sales assistance experience, preferably in a retail, financial institution or financial services industry setting.
Required Skills Or Training
Proficient skills in MS Office (i.e. Word, Excel, Access, Outlook).Strong verbal and written communication skills.
Ability to work under pressure with multiple deadlines, use judgment or discretion within own scope of authority.
Works with minimum supervision, follows instructions, works cooperatively with others as part of a larger team.
Able to adapt to ongoing rapid change and grasp new processes and issues quickly.
Able to strictly adhere to policies and procedures within a highly regulated environment.
Professional Certifications, Licenses, And/or Registration Requirements
Current Hawaii Life and Health licenses
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$35k-41k yearly est. Auto-Apply 60d+ ago
Enterprise Risk & Reg Relations Director - Commercial Credit
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Directs the Bankwide Enterprise Risk Management Program with an emphasis on credit risk. Serves as a resource throughout the Bank by providing coaching, direction and training on all aspects of risk management, internal controls, process development/redevelopment. Manages the Bank's regulatory relations.
Major Job Accountabilities
Directs the Bankwide Enterprise Risk Management Program relating to credit risk throughout the company.
Supports the Board Risk Committee in fulfilling its responsibilities and achieving its objectives, pursuant to its charter.
Actively promotes enterprise risk management practices and continuous process improvements.
Establishes sound enterprise risk management (ER) governance structure and related activities.
Monitors the Bank's ERM risk profile, policies and tolerances with an emphasis on credit risk.
Directs credit reviews for significant loan portfolios through co-source partners.
Evaluates all significant risk management practices and issues as it relates to its business strategy, business model & objectives.
Monitors events that could materially impact strategic, reputational, credit, market (including interest rate, liquidity, capital adequacy, investments), operational risk.
Actively participates in major risk management initiatives impacting credit risk.
Stays current with emerging risks that impact our loan portfolios.
Serves as a resource throughout the Bank by providing coaching, direction and training on all aspects of credit risk management, internal controls, process development / redevelopment & leads or assists with projects to strengthen credit risk management capabilities across the organization.
Manages regulatory relations, coordinates exams and monitors findings relating primarily to credit risk.
Assesses the components of management's policies by monitoring management's responses to significant policy issues, audits, reviews and examinations as identified by various internal and external resources (e.g. Enterprise Risk, Internal Audit, Forensic Investigations, Bank Regulatory functions, line of business self-assessments, bank regulator (Office of Comptroller of the Currency), external auditors, consultants, etc.)
Actively participates in exit meetings and assists with assessing recommendations and plans for remediation.
Reports to the Management Committee and the Board Risk Committee.
Experience Required
Ten (10) years of experience in lending or credit (direct lending experience that demonstrates experience in originating, underwriting (that addresses all risks of default and loss given default from economy, interest rates and industry to the individual borrower's financial capacity to repay), approving, documenting, booking and collecting on the most complex types of loans).
Five (5) years of Managerial experience.
Required Skills or Training
Working knowledge of risk management practices.
Experience directing large, enterprise-wide projects/initiatives.
Excellent written, oral, listening and presentation communication skills to effectively communicate with all levels of the organization, the Board Risk Committee, external auditors, bank regulators & consultants.
Excellent interpersonal skills to direct, influence, motivate, persuade, mentor and train various groups or individuals.
Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
Demonstrated ability to manage and to work independently or as part of a team, in an effective and efficient manner under pressure.
Self-motivated with excellent organizational and time management skills.
Resourceful, with strong analytical skills required for researching interpreting and reengineering processes.
Positive, encouraging style, personality and approach.
Proficient PC skills utilizing Microsoft Office: Word, Excel, PowerPoint, Project & Visio.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$104k-129k yearly est. Auto-Apply 60d+ ago
EFT & Card Operations Specialist I
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Monitors specific Bank regulations including but not limited to Reg. CC and Reg. E. Produces and analyzes reports to maintain accuracy and completeness. Ensures that all EFT accounts (ATM & debit cards) are settled daily to minimize financial exposure and provide accurate financial reporting for the Bank.
Major Job Accountabilities
Receives and processes applicable bank regulation documents (Reg. CC Hold Notice, Reg. E claim forms, etc.), accurately and in a timely manner.
Communicates both verbally and in writing with customers, ASB employees and the general public.
Researches, resolves and creates reports to ensure that the bank is in compliance with federal regulations.
Escalates to department management potential problems, issues or trends.
Processes EFT settlement accounts (ATM & debit cards).Handles ATM and debit card settlement functions by applying accounting/automated procedures and government/network regulations; prepares breakdown of all network settlements (multiple networks).
Performs dispute resolution and research for any claims made by non-ASB cardholders and any account discrepancy.
Researches and resolves all account out-of-balance situations.
Processes and prepares journal entries.
Completes review of all Card Activity Reports and ensure all card orders and Service-Level Agreements are achieved. Reviews the reports pertaining to embossing and shipment, and track and report as needed.
Works with the Branch/Department to make any corrections needed for card issues. Reports any issues identified as Suspicious for Card or EFT activity.
Performs work at the assigned work location.
May occasionally work more than 40 hours per week.
Required Skills or Training
Analytical: Excellent analytical and critical thinking skills to make sound decisions and provide problem resolution.
Computer: Proficient in the use of Microsoft Office applications (Word, Excel, Outlook).
Communication: Excellent verbal, written and interpersonal skills.
Customer Service: Ability to provide excellent customer service internally and externally. Must be able to keep sensitive customer and bank information confidential and secure.
Organization: Excellent organization skills and attention to detail.
Personal: Demonstrated ability to work independently, effectively and efficiently to prioritize shifting critical deadlines and demands.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$34k-41k yearly est. Auto-Apply 14d ago
Residential Loan Servicing Supervisor
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Monitors the operating environment to ensure Loan Operations is functioning in accordance with approved company policies, procedures and regulatory requirements. Provides leadership to the Loan Operations team, which includes training, motivating and coaching. Ensures consistent and accurate delivery of support functions on both departmental and branch operations issues, with focus on customer service, efficient operations, compliance, data integrity and internal controls.
Major Job Accountabilities
Monitors and supervises the department operating environment to ensure that department functions and services are timely, efficient and conducted within agreed service levels while providing courteous customer service.
Manages department personnel work schedules. Ensures uniformity of operations, evaluating effectiveness and quality of resulting services.
Implements established priorities and deadlines for department personnel.
Recommends and monitors SLAs for the timely response to questions and issues.
Conducts branch or department presentations including training on new and revised processes or remedial training.
Facilitates and manages communications to resolve escalated customer conflicts.
Collaborates with other departments to ensure enterprise compliance is attained and adhered to.
Performs department self-audits for accuracy, completeness and compliance.
Analyzes loan policies and procedures to determine efficiency and efficacy of loan operations processes.
Assesses processes and workflows; identifies and drives process improvement in collaboration with other teammates or business units to improve customer experience and efficiency.
Facilitates and supports teammate development.
Conducts training to teammates; plans, assigns, and directs work; provides feedback to teammates.
Reviews upgrades to branch and department systems and evaluates for potential impact to current processes.
Manages the relationship between the Bank and underlying mortgage loan investors including handling investor reporting, remitting and supporting reconciliation and other functions.
Develops new processes/workflows to improve effectiveness and efficiency of department and branch support.
Supports system changes for department and end-users, performing validation and testing. This includes developing test scripts, coordinating and performing user, unit and end-to-end testing and validation of test results.
Understands system and regulatory changes and analyzes impacts to operational processes.
Experience Required
Minimum 4 years of experience in banking operations providing assistance to employees related to bank operating policies and procedures, legal and regulatory compliance, and mortgage servicing preferred.
Minimum 2 years of supervisory experience in leading, motivating, coaching, and conducting performance reviews with employees, preferred.
Required Skills or Training
Exceptional interpersonal skills and demonstrated ability to work collaboratively.
Maintains a positive, professional demeanor; faces difficult situations directly and professionally.
Excellent verbal and written communication, including practicing open, honest communication with teammates.
Makes sound decisions based on established guidelines, knowledge, and experience; ability to handle medium risk-based decisions.
Advanced technical skills; proficiency in Microsoft Office and other banking applications.
Ability to adapt to new ways of working; masters new technology or procedures quickly, with little guidance.
Strong organizational skills; can assess, prioritize, manage multiple work streams to meet or exceed deadlines.
Understands loan payment processing, fee structure, interest calculation, and prepare interest and payment schedules.
Understands and adheres to Regulatory and Compliance requirements, applying this knowledge to assessing and resolving problems.
Self-directed with the ability to provide clear direction to others.
In-depth knowledge and proficiency regarding bank loan products, systems, procedures, documentation, and all applicable regulatory guidelines.
Demonstrated work experience in problem analysis and problem resolution at functional level with the growth ability to apply strategic.
Ability to review processes and recommend changes for improvement to achieve efficiency, effectiveness and compliance in bank loan operations.
Knowledge of basic accounting principles and techniques, particularly related to loan processing.
Possesses an understanding of the bank's financial metrics and how the department drives results for the bank.
Knowledge of Freddie and Fannie Mac agency guidelines.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$33k-50k yearly est. Auto-Apply 11d ago
Personal Banker
American Savings Bank 4.5
Laie, HI job
Primary Purpose of Job Builds customer relationships by identifying banking needs and working with customers to select appropriate banking products. Major Job Accountabilities
Works to build and deepen customer relationships by identifying product needs and refers customers to other business partners as appropriate.
Opens new customer accounts and provides account servicing, including answering account inquiries, conducting research, and resolving customer issues/concerns.
May perform related assignments within the branch as needed, including the performance of teller duties.
Provides personalized, in-person education in digital banking solutions.
Experience Required
One (1) year sales experience in retail or financial services firm.
Required Skills or Training
Working knowledge of bank products, branch operations and banking regulations is preferred.
Excellent customer service and sales skills.
Excellent verbal, written, and interpersonal communication skills.
Professional Certifications, Licenses, And/or Registration Requirements
Be able to obtain a NMLS Mortgage Loan Originator License
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$36k-43k yearly est. Auto-Apply 28d ago
Server Engineer
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Develops and maintains Server and Cloud Infrastructure for the enterprise. Platform Engineers must ensure applications are reliable, performant, and cost effective. Platform Engineers must understand current and future technical platforms for hardware, operating system, networking, and security layers. They are responsible to plan, design, and build the standard platforms for the company.
Major Job Accountabilities
Deploy Infrastructure using modern automation tools and Infrastructure as Code.
Knowledgeable about SRE, DevOps, and Platform Engineering concepts.
Collaborates with teammates and software vendors on project efforts to deliver consistent and reliable deployment of packaged applications.
Maintains current on knowledge of IT policies and procedures, hardware, software and technical services. Effectively communicates any new knowledge to teammates.
Contributes to research and evaluation of new enterprise technologies, processes and upgrades to the Windows infrastructure. Identifies inefficiencies or gaps in written procedures and/or processes, making recommendations for improvements. Develops new and/or modified procedure documentation, as requested.
Ensure smooth transition of engineering packages from Build to Run.
Provides general and routine technical support to a broad range of installing, patching, configuring, and updating Operating Systems and non-OS vendor applications. Maintains documented procedures for server infrastructure. Collaborates with all technical staff to develop, design, implement, and continuously improve systems.
Define and implement monitoring for system availability, error conditions, adequate space allocation, backup integrity, and performance to ensure system stability.
Provides reports and capacity data to support metrics for hardware warranty, software licensing and asset management systems. Meets customer needs and exceeds performance metrics by resolving requests, supporting daily operations and ensuring system stability in an accurate and timely manner.
Experience Required
Minimum three (3) years at the engineer level with experience in:
Cloud Infrastructure platforms (Azure, AWS, GCP, etc.)
Datacenter compute and storage platforms (VMware, enterprise compute hardware, SAN, NAS, storage networking, Windows, Linux)
Infrastructure monitoring concepts
Infrastructure as Code automation tools
Required Skills or Training
Knowledge of enterprise compute and storage hardware platforms.
Expertise in Windows Server and Linux operating systems.
Experience with Cloud technologies from Azure, AWS, GCP, or other cloud platform.
Analytical skills necessary for in depth troubleshooting.
Ability to collaborate across teams and disciplines.
Demonstrated understanding of data privacy and information security regulations.
Able to prioritize multiple assignments and complete work within tight deadlines.
Excellent verbal and written communication skills.
Able to prepare written procedures and/or processes.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$99k-119k yearly est. Auto-Apply 22d ago
BSA Regulatory Analyst
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Implements regulatory requirements of the Bank Secrecy Act, USA Patriot Act, Anti-Money Laundering Program, OFAC, and Customer Identification Program.
Major Job Accountabilities
Evaluates risk criteria and identifies suspicious account activity.
Determines if blocking or closing accounts is required, and whether criteria is satisfied for reporting to regulatory agencies within regulatory guidelines.
Responsible for general oversight of the CTR program, which may include processing, inputting, and e-filing Currency Transaction Reports (CTR). Responsible for administering CTR Exemption Program, including filings and annual reviews.
Makes determinations regarding blocking or closing accounts and reporting to regulators within regulatory deadlines.
Reviews case transaction reports and applies decision making with regard to disposition.
Prepares data analytical reports relating to the Customer Identification, Customer Due Diligence, and Enhanced Due Diligence Programs.
Annually updates and maintains the BSA risk assessment.
Prepares a gap analysis review of anticipated vs actual activity and collected Customer Due Diligence information.
Maintains and updates customer information, including information regarding the beneficial owner(s) of legal entity customers.
Provides advice and guidance to lines of business regarding compliance with applicable banking laws, regulations, regulatory policies & procedures.
Completes all requisite job training.
Experience Required
One (1) year of similar or related experience in:
Investigating complex BSA/AML suspicious activity cases;
Performing reviews for customers deemed to be high risk;
Making accurate SAR filing determinations;
Independently complete: CTR cases, Monetary Instrument Logs, OFAC reviews and approvals, 314(a) and (b) requests;
Performing analysis of information/data to interpret and apply to business decisions;
Writing and presenting in a manner that effectively communicates with all levels of the organization.
Required Skills or Training
Demonstrated organizational skills and flexibility to adapt to rapidly changing priorities.
Effective communicator, demonstrated through listening, writing, and oral presentations to broad constituency groups that may include management, internal auditors, external regulators, etc.
Demonstrated ability to work independently, applying knowledge of policies & procedures to deliver results.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$50k-65k yearly est. Auto-Apply 28d ago
Mgr, IT Audit
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Responsible for the planning and execution of assessments of internal control and risk management activities, with an emphasis on risks related to Information Technology and Information Security. Uses judgement and experience to carry out a comprehensive internal audit plan in an effective manner with minimal supervision. Documents and communicates audit findings and recommendations to Management and the Audit Committee.
Major Job Accountabilities
Plans, develops, and executes specific audit procedures to meet planned objectives of audits of complex Bank technology activities, including technology in support of regulatory compliance and finance.
Formulates recommendations regarding control deficiencies and system ineffectiveness; identifies areas for improved control, cost savings, and operational efficiencies.
Prepares or reviews audit documents, work papers, audit reports, memoranda, and presentations; presents information in a clear, concise, and persuasive manner to the Audit Committee and management, as deemed applicable.
Meets and communicates with Management to perform audit procedures and provides status updates, findings and recommendations, and forward looking insights.
Drives the IT audit risk assessment and track for significant changes in risk factors.
Manages a team of IT auditors and/or co-sourced vendor to drive completion of technology and information security audits.
Supports the Internal Audit relationship between technology and information security.
Experience Required
5 years:
Information Security, Network or PC operating systems, SDLC, Business Continuity, Computer Operations
3 years:
Auditing experience
Required Skills or Training
Ability to apply independent judgement on complex issues
Ability to interact with a wide range of internal and external constituents.
Strong problem-solving and analytical skills.
Excellent listening, verbal, and written communication skills.
Proficient in Microsoft Office applications (ie. Word, Excel, Visio, PowerPoint, Outlook).
Proficient in data analytics and able to use tools such as ACL preferred.
Professional Certifications, Licenses, And/or Registration Requirements
CPA, CIA, or CISA, CISSP preferred
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$100k-120k yearly est. Auto-Apply 60d+ ago
Teller (Relationship Service Representative) - West Hawaii
Bank of Hawaii 4.7
Bank of Hawaii job in Waimea, HI
We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below.
Waimea Branch (*)
Kona Banking Center (*)
Safeway Niumalu Marketplace Branch (*)
Kealakekua Branch (*)
(*) Branch is open on Saturdays. Weekly shift may include Saturday rotations.
Under the supervision of the Manager, the Relationship Service Representative delivers exceptional customer experiences by building a connection with clients to understand their financial needs. The RSR is responsible for accurately and efficiently processing transactions as well as ensuring customers are connected with the most appropriate banker to meet their needs. This position is also responsible for educating customers about the different product and service solutions as well as alternate channels of banking. The RSR assists in business unit's compliance with all regulatory requirements and Bank policies and procedures, including those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act, as applicable.
Responsibilities
Relationship Service Representative -
Provides quality service by interacting directly with clients. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks, selling traveler's checks, processing wire transfers, and various drafts, etc. Balances individual cash. Opens and closes the vault. May open and close accounts.
Performs duties as needed relating to Automated Teller Machine (ATM), Vault, or Night Depository custody and armored car transactions. Buys/Sells currency/coin. Uses teller cash recyclers. Provides support in other areas of the branch such by answering phones, handling safe deposit activity, filing, reviewing various reports for any appropriate action, and reviewing and complying with circulars and policies. Researches and resolves questions from other Bank of Hawaii departments.
Educates and assists clients in utilizing various channels for transactions such as: ATM's, Mobile, Call Center, E-Bankoh, and Night Deposit for business clients, Bank by Mail, Bankphone, and Foreign Currency Exchange machines. Uses knowledge of Products/Services to actively participate in Sales/Referral programs. Identifies clients' needs through meaningful interactions. Provides verbal and printed information and explains the features and benefits of the appropriate product.
Performs all other miscellaneous responsibilities and duties as assigned.
Senior Relationship Service Representative -
Assists clients and/or Relationship Service Representatives with servicing requests and inquiries by using knowledge of Bank of Hawaii's products and services. Provides quality service by interacting directly with clients. Processes a wide range of financial transactions to include but not limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks, selling traveler's checks, processing wire transfers, and various drafts, etc. Balances individual cash. Opens and closes the vault. May open and close accounts.
Assists with day-to-day Relationship Service Representative activities. Provides guidance and support to Relationship Service Representative to ensure servicing and transaction efficiency levels meet goals and objectives. Performs duties as needed relating to Automated Teller Machine (ATM), Vault, or Night Depository custody and armored car transactions. Buys/Sells currency/coin. Uses teller cash recyclers. May assist in new services and products in opening/closing of the vault. Opens as a teller and able to use cash dispensing units. Buys/Sells currency/coin from vault and tellers. Responsible for keeping informed of current bank policies, procedures, federal laws and regulations as well as current and new products and sales promotions. Provides support in other areas of the branch such by answering phones, handling safe deposit activity, filing, reviewing various reports for any appropriate action, and reviewing and complying with circulars and policies. Researches and resolves questions from other Bank of Hawaii departments.
Provides direction and assistance to clients in utilizing various channels for transactions. Educates and assists clients with transactions such as: ATM's, Mobile, Call Center, E-Bankoh, and Night Deposit for business clients, Bank by Mail, Bankphone, and Foreign Currency Exchange machines. Uses knowledge of Products/Services to actively participate in Sales/Referral programs. Identifies clients' needs through meaningful interactions. Provides verbal and printed information and explains the features and benefits of the appropriate product.
Performs all other miscellaneous responsibilities and duties as assigned.
Qualifications
1.Education: High school diploma or G.E.D.
2.Experience: Minimum 1 year of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii's established standards.
Relationship Service Representative - Minimum 1 - 2 years of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii's established standards.
Senior Relationship Service Representative - Minimum 3 years of teller, cash handling or equivalent work experience. Experience should demonstrate verbal communication, sales, marketing and service skills which meet Bank of Hawaii's established standards.
3.Technical Skills: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems including, PC Teller, Customer Information System (CIS) and check imprinter.
4.Other Job Qualifications: Demonstrated verbal communication and interpersonal skills. Must demonstrate critical thinking, be analytical, detail-oriented and organized. Must be an effective and efficient team player with good interpersonal skills, as well as negotiation skills. Able to meet fixed and changing deadlines and priorities and follow up consistently. Must be able to push a cash cart (100 lbs.) and/or lift approximately 20 to 25 pounds and stand for extended periods of time. Able to work evenings, weekends and holidays as required or assigned.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
$32k-36k yearly est. Auto-Apply 60d+ ago
Information Security Risk Analyst
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Supports the company's information security program to ensure that policies, procedures, standards and practices are in place to adequately identify, assess, mitigate, manage, monitor and report on key information security risks.
Major Job Accountabilities
Works with IT and internal operations to ensure safeguarding of all confidential, proprietary, privileged, and protected information assets, including customer data. Monitors essential processes to ensure compliance with policies, standards, practices, and guidelines. Assists in verifying compliance with information security requirements of applicable laws, regulations, and Bank policies and procedures, including but not limited to GLBA, FACTA, PCI DSS, Anti-Money Laundering laws and regulations, Bank Secrecy Act, and USA PATRIOT Act.
Develops and performs information security and vulnerability assessments, including testing of applications, systems, and infrastructure to ensure appropriate protection of sensitive customer and company information. Conducts risk analyses and recommends remediation for deficiencies. Tracks and assesses remediation(s) to ensure compliance with policies and operational standards.
Performs information security risk management activities including information security risk assessments, vendor risk reviews, and monitoring remediation of identified gaps and issues.
Develops reports on key program effectiveness metrics, including analytics for actionable insights.
Ensures technical enforcement and effectiveness of internal security controls to maintain integrity of organizational networks, systems, and applications.
Develops and conducts bank-wide/departmental information security training. Maintains current knowledge of evolving information security risks, particularly regarding cyber security, trends with risk mitigation tools, and changes to industry regulations affecting financial institutions.
Recommends, maintains, develops, and revises all information security governance documentation.
Builds and matures a culture focused on the proactive awareness and improvement of the information security risk environment.
May occasionally work evening/night hours as needed to address critical situations.
Experience Required
Minimum of four (4) years of the following experience:
Direct experience in developing information security programs and assessing effectiveness of such programs, preferably within a financial services organization.
Experience with risk management frameworks, internal controls, and risk concepts.
Experience with information security frameworks and general areas of information security.
Required Skills or Training
Verified self-motivated learner bringing a sense of enthusiasm to a hands-on working environment, with the ability to independently research and develop solutions to unique challenges.
Knowledge of risk management, business process design, and risk concepts with a background in financial, regulatory, information security, and/or enterprise risk management.
Proven critical thinker with the ability to research, assess, and effectively communicate IT risks and develop, recommend, and monitor corresponding controls.
Proven excellent interpersonal, verbal, and writing skills to clearly communicate to a diverse audience, with verified ability to build and maintain relationships across diverse technical and non-technical teams.
Established acute analytical skills, including the ability to consolidate broad data sets from multiple sources, both internal and external, to identify patterns and/or risk factors.
Verified knowledge and experience with a broad range of security frameworks and standards such as PCI, NIST, ISO 2700 series, etc. Knowledge of the SOX, Federal Financial Institutions Examination Council (FFIEC) and section 501(b) of the Gramm-Leach-Bliley Act.
Ability to independently apply risk management concepts in various and novel situations to accurately identify, assess, and conclude on risks, while also determining alternatives or designing mitigating controls/activities.
Knowledge and experience with several networking, operating systems, platforms, client/server, web applications, and general information security technologies is a plus.
Knowledge and experience with General IT Controls (GITC) and maturity models from various frameworks (SOX, FFIEC, CIS, etc.) is a plus.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$85k-111k yearly est. Auto-Apply 60d+ ago
Program Manager Business Continuity
Bank of Hawaii 4.7
Bank of Hawaii job in Urban Honolulu, HI
Under the direction of the Corporate Business Continuity Manager, the Corporate Business Continuity Coordinator oversees the readiness of the corporate emergency operations center facility and the emergency operations center contingency support staff. Manages the night shift of the Emergency Operations Center during Crisis Management Operations. Assists and advises the Manager in all activities pertaining to the development, implementation, and maintenance of corporation's business continuity program. The Coordinator also works independently to coordinate the development and maintenance of business continuity/contingency plans with senior level managers.
Bachelor's degree from an accredited institution or equivalent work experience. Requires formal training in contingency planning and/or emergency management. Professional certification in business continuity planning, emergency management or safety desired.
Minimum 7 years of experience in business continuity planning, emergency management or risk management areas for a bank or other financial institution, or equivalent work experience. Certified Business Continuity Professional may be substituted for up to 2 years of required experience. Requires prior work with business continuity plans, prior project management (all facets) experience, and program test and exercise experience.
Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems.
Excellent verbal and written communications skills, including presentation skills. Able to speak comfortably to large groups. Must be able to explain complex ideas in simple terms to all levels of employee and management. Demonstrated leadership, and decision making skills. Ability to successfully lead teams and drive results. Able to successfully manage multiple projects in addition to other day to day functions. Must be flexible and able to prioritize and re-prioritize team work load as needed. Requires business acumen, critical thinking, strong analytical, quantitative and problem solving skills to identify business and process improvement opportunities and risks, implement change and evaluate results. Must be able to work flexible hours including holidays, weekends and evenings as needed or assigned. Able to provide own transportation or to operate a vehicle with a valid driver's license and able commute as required. Travels by air as necessary. Must be able to climb flights of stairs during emergency response activities and be able to carry/lift/transport up to 50 lbs. Able to carry mobile phone/device at all times and respond 24/7. Must be able to function in highly stressful environments.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Manages the maintenance of the corporate emergency operations center facility, work assignments for support staff, status of equipment, supplies and master plan library to ensure the emergency operations center and staff are prepared for immediate activation in accordance with the Corporate Crisis Management Plan. Uses vendor provided software to support emergency response procedure, business recovery plan maintenance and program management reporting, as well as a vendor provided automated system to disseminate emergency notifications during crisis situations.
Consults with senior business managers, building wardens, floor wardens and recovery team leaders on the development and maintenance of the corporation's business continuity, Emergency Response Procedures and Business Recovery Plans. Evaluates and ensures business continuity plans are in compliance with regulatory requirements.
Develops and conducts business continuity training programs, exercises and tests designed to evaluate effectiveness of continuity plans (both emergency response procedures and business recovery plans).
Manages department operations during Manager's absence. Advises Manager on status of the development, implementation, and maintenance of the comprehensive corporate business continuity program.
Researches, evaluates, and recommends contingency planning strategies.
Provides direction to Floor Wardens, Recovery Team Leaders and Managers to correct deficiencies in emergency response procedures and business recovery plans identified by exercises and/or audit agencies.
Consults with government agencies, vendors and others to develop business continuity plans and promote cooperation among various organizations.
Performs all other miscellaneous responsibilities and duties as assigned.
$94k-111k yearly est. Auto-Apply 60d+ ago
ASB Intern
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
We are looking for students to join our Spring, Summer or Fall Internship programs. Students will be able to develop skills in project and time management, leadership, and effective communication and collaboration. Students will work with managers to develop a project plan to be worked on throughout the duration on the internship. They will participate in program activities, learning opportunities, and other assigned duties to gain on-the-job experience in order to advance personal and professional development.
Major Job Accountabilities
Participate in on-the job training in an assigned department.
Work with department leaders to identify opportunities for process improvement.
Collaborate with project managers and cross-functional teams to complete assignments and keep tasks on schedule.
Gain on-the-job experience and exposure to different career opportunities while working with other teammates and managers.
Fulfill program requirements through communication projects, corporate events and training, and community activities.
Perform other miscellaneous duties as assigned.
Education Requirement
Internship candidates must be currently enrolled as a student in a four-year degree program at an accredited college or university at the time of internship.
Experience Required
Volunteer work, school/student/extracurricular activities, etc. preferred.
Required Skills or Training
Demonstrated leadership in a school or community organization.
Demonstrated interpersonal and communication skills.
Proactive team player who can thrive in a dynamic and changing environment.
Proficient in MS Word, Excel, and PowerPoint.
Ability to interact with employees at all levels.
Must be legally authorized to work in the United States.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$33k-39k yearly est. Auto-Apply 36d ago
Consultant Audit
Bank of Hawaii Corp 4.7
Bank of Hawaii Corp job in Urban Honolulu, HI
As an Individual Contributor, this role is responsible for planning, directing, organizing, and executing audits of Bank of Hawaii Corporation. The position ensures compliance with internal policies, regulatory requirements, and industry standards while identifying opportunities to strengthen internal controls and improve operational efficiency.
$52k-61k yearly est. Auto-Apply 9d ago
Credit Analyst
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Performs due diligence in the monitoring and maintenance of Commercial and Business Banking customers. Prepares financial statements spreads, tax returns analysis, and covenant compliance checks for customers. Underwrites and evaluates the credit risk associated with small business loan requests through the credit-scored process.
Major Job Accountabilities
Prepares financial statement spreads and tax return analysis (business and individual).
Creates and updates covenant compliance checks.
Under guidance and supervision, completes low to moderate complexity credit write-ups for Bank customers in accordance with ASB credit policy & guidelines.
Sets up and administers the financial reporting and financial covenants using the Bank's tickler tracking system.
Completes periodic financial reviews of the Bank's customers as well as financial evaluation reviews of various departments.
Enters and evaluates pertinent data into the loan origination systems in order to render a credit decision.
Collaborates with relationship officers to adequately mitigate identified risks.
Coordinates credit-scored booking process with loan operations.
Processes and evaluates the monthly renewals of credit-scored lines of credit.
Experience Required
0 - 1 year of Commercial Credit analysis or related experience
Required Skills Or Training
Basic understanding of tax returns, financial statements, accounting, and financial analysis.
Effective written and verbal communication skills to logically present credit risks and conclusions in verbal and written form.
Excellent computer skills using Microsoft Office software products.
Familiarity with financial statement spreading software and automated loan origination systems is a plus.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
$44k-58k yearly est. Auto-Apply 29d ago
Business Relationship Manager - Oahu
American Savings Bank 4.5
Urban Honolulu, HI job
Primary Purpose of Job
Manages business banking portfolio and is responsible for meeting/exceeding assigned sales goals by acquiring, developing, and managing new and existing relationships. Builds portfolio via “share of wallet” with internal and external bank partners to deepen customer relationships while delivering win-win solutions and providing exceptional customer service.
Major Job Accountabilities
Contributes to the growth of loan portfolio by originating applications for all types of small business loans. Identifies opportunities to strengthen business relationships and cross-sells other bank products and services as appropriate to customer requirements.
Gathers, analyzes and discusses credit and financial information or determination of credit risk, loan structure, and appropriateness of credit products.
Proactively monitors credit quality and overall risk profile as well as manages loan covenants, delinquency, and collection of loan portfolio.
Work closely with branch teammates in providing support and guidance for all loan inquiries while strengthening partnership synergy.
Represents the Bank at various networking and business community events to further enhance ASB's image and support all marketing activities to develop additional business connections and centers of influence.
Experience Required
Minimum three (3) years of General banking experience. Previous experience with small business/commercial lending and credit analysis is a plus.
Required Skills or Training
Excellent relationship management and business development sales skills.
Thorough knowledge of business banking products and services.
Ability to work effectively with internal and external partners in managing customer service relationships.
Excellent presentation, verbal, and written communication skills.
Professional Certifications, Licenses, And/or Registration Requirements
NMLS Mortgage Loan Originator License
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
Zippia gives an in-depth look into the details of Bank of Hawaii, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Bank of Hawaii. The employee data is based on information from people who have self-reported their past or current employments at Bank of Hawaii. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Bank of Hawaii. The data presented on this page does not represent the view of Bank of Hawaii and its employees or that of Zippia.
Bank of Hawaii may also be known as or be related to BANK OF HAWAII CORP, Bank of Hawaii, Bank of Hawaii Corporation and Hawaii Bancorporation (1971–1979) Bancorp Hawaii (1979–1997) Pacific Century Financial Corporation (1997–2002).