Bank of Hawaii jobs in Urban Honolulu, HI

As a People Manager, this role leads a team responsible for processing Home Equity Credit Products across Hawaii and Guam. The role focuses on operational leadership, process optimization, and contributing to strategic initiatives that improve service delivery and compliance.

Primary Purpose of Job This role is balanced between overseeing daily operations, executing department initiatives, engaging with cross functional partners to drive efficiencies, participating in internal and external audits to ensure compliance with rules and regulations and developing teammates. Major Job Accountabilities Coordinates support, conducts training and directs operations to meet all processing deadlines, service level agreements and goals. Measures productivity of the team and prepares reports for management. Serves as the subject matter expert by keeping abreast of rules and regulations to maintain proficient knowledge and awareness of regulatory and legislative developments and industry trends. Advises internal teams and provides expertise on projects. Fosters strong working relationships with technology and vendors to diagnose and resolve problems, coordinates testing related to system upgrades and disaster recovery exercises and collaborates with internal stakeholders on product offerings. Develops, recommends, and implements operational changes to improve accuracy and efficiency. Actively participates in user groups to enhance the systems used by the team. Prepares budget, tracks variances, and maintains a current library of procedures and workflows. Coordinates collection of requested samples and risk assessments documents for internal and external auditors, participates in audits and risk assessments and takes the lead on walkthroughs. Reviews, approves, and conducts periodic reviews of procedures to ensure they reflect compliance with applicable state and federal regulations/laws and are communicated appropriately. Responsible for the resolution of escalated customer complaints in accordance with applicable policies and regulatory requirements. Directs a team of high-performing and engaged employees through effective people leadership practices including regular communication of performance expectations and feedback to employees to maintain high team performance; provide coaching and corrective action as required; actively support employee professional growth and development. Experience Required Minimum four (4) years of Bank operations or other similar processing and/or customer service responsibilities. Minimum two (2) years of Supervisory experience is preferred. Required Skills or Training Knowledge of and capable of applying the principles and practices of risk management, accounting & financial reporting, process improvement and internal controls. Ability to effectively communicate related policies, procedures, and guidelines. Must be able to organize, perform complex analyses, conceptualize innovative ideas, interpret applicable laws and regulations and other technical matters, solve complex problems, and make sound decisions. Excellent organizational, conceptual, listening, training and coaching skills, and verbal/written communication skills. Detailed oriented and deadline driven, with the ability to prioritize, focus, and thrive in a high paced environment. Recognizes and identifies problems or issues and develops solutions and recommendations to solve the situation. Able to prioritize work, meet critical deadlines, and work effectively under pressure. Proficient in the use of Microsoft Office applications. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job We are looking for students to join our Spring, Summer or Fall Internship programs. Students will be able to develop skills in project and time management, leadership, and effective communication and collaboration. Students will work with managers to develop a project plan to be worked on throughout the duration on the internship. They will participate in program activities, learning opportunities, and other assigned duties to gain on-the-job experience in order to advance personal and professional development. Major Job Accountabilities Participate in on-the job training in an assigned department. Work with department leaders to identify opportunities for process improvement. Collaborate with project managers and cross-functional teams to complete assignments and keep tasks on schedule. Gain on-the-job experience and exposure to different career opportunities while working with other teammates and managers. Fulfill program requirements through communication projects, corporate events and training, and community activities. Perform other miscellaneous duties as assigned. Education Requirement Internship candidates must be currently enrolled as a student in a four-year degree program at an accredited college or university at the time of internship. Experience Required Volunteer work, school/student/extracurricular activities, etc. preferred. Required Skills or Training Demonstrated leadership in a school or community organization. Demonstrated interpersonal and communication skills. Proactive team player who can thrive in a dynamic and changing environment. Proficient in MS Word, Excel, and PowerPoint. Ability to interact with employees at all levels. Must be legally authorized to work in the United States. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose Of Job Ensures data integrity on system applications/modules are in compliance with applicable regulations and internal controls, through report reviews, account maintenance, research and data entry. Analyzes reports and ensures file maintenance has been correctly conducted by the branches or other departments. Major Job Accountabilities Promotes data integrity on system applications/modules supported by the Department through reporting, conducting transactions, and performing account maintenance on various banking and financial systems. Performs and maintains compliance processes for government reporting, applicable regulatory requirements, and internal controls. Completes a Suspicious Activity Report if possible suspicious activity is identified. Reviews and analyzes reports to identify data discrepancies and correct where possible and/or escalate for action. Conducts research on issues, conducting changes or questions during report review or file maintenance requests. Performs transactions on Desktop Teller for services provided by Deposit Support Services Analyzes and reviews processes/procedures and make recommendations for changes and opportunities for process improvement. Prepares spreadsheet and charts for Management monitoring. Prepares correspondence and legal documents to accomplish what is required per the instruction of the Legal Process Documents (Levies, garnishee summons, subpoenas, seizure warrants and temporary restraining orders). Prepares and forwards notification letters to customers, branches, departments, attorneys, federal and state agencies, Item Processing Operations - Research, Accounting and various Loan departments. Prepares, maintains, and monitors accurate filing and retention of documents. Processes necessary transactions including the collection and processing of legal or other fees due to the bank as part of complying with the Legal Process Documents. Answers inquiries via phone and email from branches, departments, and customers within established timelines. Prepares customer correspondence. Required Skills Or Training Customer Service : Ability to provide excellent customer service to meet customer and teammates needs. Must be able to keep sensitive customer and Bank data confidential and secure. Communication : Excellent verbal, written and interpersonal/customer service skills. Organization : Excellent organization skills and attention to detail. Computer : Proficient use of Microsoft Office applications (Word, Excel, Outlook). Demonstrated ability to learn technical and business knowledge of banking systems/applications. Analytical : Ability to gather and interpret data and analyze results to solve problems. Personal : Able to work effectively to meet critical deadlines amid shifting priorities and multiple demands. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Under the direction of the Manager, the Student Intern performs the general duties as assigned by the sponsoring business unit/department and participates in a structured learning program covering Bank of Hawaii's organization, culture, and philosophy to enhance their business knowledge and advance their personal and professional development. *** This is a full-time, hourly position at $19.00/hour. All applications must be received by January 16, 2026. *** 2026 Business Departments Branch & Bankoh Care Team Branch Banking: Branch Banking comprises a workforce of 600 strong across 51 branches who work with clients to fulfill their financial futures on the front-line. Interns will have the opportunity to observe and participate in operations, sales, networking, and strategizing with the Branches, Contact Center, and Executive Management. Training & Support Center: The Training & Support Center is responsible for the creation, management, and execution of professional development programs that provide our Branch and Call Center employees with the necessary knowledge and skills to meet customer needs, comply with regulations, and manage risks. Interns will gain hands-on experience participating in the creation and management of the tools and resources critical to our new and existing programs. Commercial Banking Maui Commercial Banking: The Maui Commercial Banking Center provides financial solutions to businesses with a focus on the Maui market. We help existing and new clients achieve their financial dreams through credit and deposit product offerings and exceptional banking service. Commercial Credit Group/Corporate Banking/Commercial Real Estate Loan Division: Bank of Hawai‘i's Commercial Banking Group provides debt, treasury and asset management solutions to companies doing business in Hawai‘i and Guam. In this position, you will be introduced to foundational commercial credit and underwriting skills as well as explore career paths across different Commercial Banking areas. In this rotation format, you will develop an understanding of banking solutions for both general industry businesses and commercial real estate investors. Finance Accounts Payable: Accounts Payable (AP), as part of the general accounting team, is responsible for receiving and processing payments for invoices and expense reports from external and internal vendors and employees, overseeing the flow of funds out of the Bank. AP provides administrative and financial support, ensuring accurate reporting of Bank expenses. Controllers: In the Controllers division, the Financial Reporting and Analysis team is responsible for preparing SEC filings such as the 10-Q and 10-K, as well as financial statements for subsidiaries and the holding company. The team ensures compliance with U.S. GAAP and supports internal and external audits. Financial Planning & Analysis: Financial Planning & Analysis (FP&A) is responsible for developing the monthly forecast and business unit financial reports. Our team works closely with leadership across the organization to gather input for the forecast each month. We ensure accurate and timely financial information by conducting reviews and variance analysis and providing guidance to the accounting department as needed. We leverage the financial results in combination with the forecast to provide financial results and analysis to the business leaders of the organization. Treasury: The Treasury team manages Asset & Liability, Liquidity Risk, Capital Risk and the Investment Portfolio. We're seeking a motivated individual with strong analytical skills, basic market and finance knowledge, and a willingness to learn, to gain valuable hands-on experience. Information Technology Enterprise Project Management Office: The Enterprise Project Management Office (EPMO) manages Bank of Hawai‘i's strategic, priority and complex projects. It makes sure projects support the organization's goals, stay on schedule and budget, and follow clear processes. The EPMO provides tools, guidance, and oversight to project teams. It plays a key role in shaping the company's future by leading projects that drive innovation and long-term success. Information Risk & Controls Management: Within IT Risk & Controls Management at Bank of Hawaiʻi, we blend risk strategy, IT Governance, cyber defense, application security and technology solutions as we consider the entire security lifecycle. The primary objective is to build a risk-aware culture, reduce IT risk, and protect the Bank's data. Strategic Analytics: Our Data & Analytics team crafts self-service analytics solutions that shape how we use data and technology to acquire, retain, and engage our customers. This is an exciting opportunity to learn about an area that is foundational to any company's ability to make data-driven decisions through analyses. Marketing Customer Experience: Bank of Hawai‘i's Customer Experience (CX) team works with business units across the bank and applies a human-centric approach to innovate the customer experience. As Bank of Hawai‘i continues its CX transformation, we are looking for highly engaged summer interns to support our experience design efforts. You will apply design thinking methodologies to address real challenges, work closely with cross-functional teams to identify and prioritize CX enhancements and build upon your analytical skills for understanding customer insights, trends and opportunities. There are two (2) opportunities in the CX team: CX Research & Insights: In the CX Research & Insights position, this role will leverage customer experience and market research to understand brand perception and translate findings into strategies that enhance engagement and loyalty. CX Training & Development: In the CX Training & Development position, this role will leverage the science of customer experience with program facilitation and corporate development for the organization. You will have the opportunity to provide insight into content creation, program development, and workshop facilitation. User Experience: The User Experience (UX) team combines research and design to create highly usable and effective digital experiences that support business objectives for both the Marketing division, and the company at large. The team conducts research and analyzes data, creates mockups and prototypes, and works with developers to implement solutions. Operations & Digital Banking Digital Banking: The Digital Banking division creates innovative solutions that empower customers to bank wherever they are. We focus on delivering convenient and intuitive digital tools that help customers manage their finances easily across all devices, at any time and from any location. Join us as an intern and help shape the future of banking by enhancing customer experiences through creativity and collaboration. People Services Learning Development: Unlock your potential and embark on a transformative journey in the dynamic world of People Services (Human Resources). An internship with us offers the chance to contribute to meaningful projects that include preparing our workforce with future-ready skills through various development programs. You'll collaborate with diverse leaders and professionals, gain valuable insights, and help shape the future of our organization. Talent Acquisition & Mobility: Join our Talent Acquisition & Mobility team as a summer intern and gain hands-on experience supporting initiatives that advance our enterprise strategy of cultivating a modern workforce. This role offers exposure to recruitment processes, candidate experience, and strategic talent planning, with the flexibility to explore other areas within Human Resources. You'll have a unique opportunity to learn, contribute, and help shape how we attract and engage top talent. Wealth Management Business Interests & Valuation: The Business Interests and Valuation team provides business valuation and exit planning/M&A (mergers & acquisitions) advisory services to private company owners. The Trust Real Estate team provides fiduciary asset management services for residential and commercial properties owned by BOH trust and agency accounts. The Private Bank: Wealth Management at Bank of Hawai‘i is a holistic service model delivered through The Private Bank, designed to address all facets of an affluent client's financial life-investment management, estate planning, tax strategies, credit and liquidity, deposits, and investments. Relationship managers coordinate across partners and specialists to craft individualized strategies that evolve with the client's goals and complexity. Enrolled as a student in good standing in a four year degree program at an accredited college or university; or in a two year program in Hawaii, intending to transfer to a four year program in Hawaii; or equivalent work experience. One year of work experience or equivalent (volunteer work, school/student activities, leadership roles, etc.) Proficiency with personal computers and Microsoft applications (Outlook, Word, and Internet Explorer), or similar software and familiarity with work sheets and databases. Demonstrated verbal and written communication skills. Must be able to meet deadlines and handle multiple priorities. Ability to take direction, work with minimal supervision, and complete tasks as assigned. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Participates in on-the-job training at an assigned department or branch to gain general knowledge of banking and the business area while learning some of the basic functions and operational procedures of the department or branch. Gains exposure to different career opportunities while working with other employees in the department or branch, through contact with other employees involved with the program and while participating in program activities. Gains exposure to the corporate environment through meaningful and increasingly responsible work and/or defined project assignments while meeting employment standards relating to attendance, timeliness, dress, grooming, coworker etiquette and customer relations. Fulfills various program requirements, makes presentations, and/or participates in additional developmental and skill building opportunities. May participate in Bank sponsored/initiated projects and community-related activities. Performs clerical functions as assigned to assist department or branch with project, backlog or leave coverage, etc. Performs all other miscellaneous responsibilities and duties as assigned.

Under the direction of the Home Equity Processing Manager, responsible for maximizing the sales opportunities for each line/loan processed.

Primary Purpose of Job Ensures a positive customer experience by providing exceptional servicing for consumer loan products. Supports customer-facing teammates as related to loan servicing and support and continually seeks ways to improve processes and work collaboratively with teammates across all lines of business. Responsibilities include onboarding new loans, servicing existing loans, and off-boarding loans to close. Major Job Accountabilities Completes new loan/line bookings using a variety of systems and resources. Completes a variety of loan maintenance and servicing tasks. Performs Foxtrot functions to support automated processes. Processes transactions related to loan onboarding, servicing, and off-boarding. Analyzes and processes transactions related to various loan reports; posts transactions to accounts. Calculates interest rate adjustments and payment/billing schedule updates. Researches, analyzes, and resolves issues. Contributes to development and refinement of internal procedures and other resources. Manages work within stated deadlines. Responds to inquiries, communicates with and supports teammates across the organization. Identifies process improvement opportunities; participates in special projects within the department. Experience Required At least one year of banking experience, loan operations or servicing experience required. Required Skills or Training A well-developed sense of the customer's perspective; ability to respond with the customer in mind. Exceptional interpersonal skills and demonstrated ability to work collaboratively with other people and groups. Maintains a positive, professional demeanor; faces difficult situations directly and professionally. Excellent verbal and written communication, including practicing open, honest communication with teammates. Makes sound decisions based on established guidelines, knowledge, and experience; ability to handle low/moderate risk-based decisions. Advanced technical skills; proficiency in Microsoft Office and other banking applications; Ability to adapt to new ways of working; masters new technology or procedures quickly, with little guidance. Strong organizational skills; can assess, prioritize, manage multiple work streams to meet or exceed deadlines. Ability to thrive in a fast paced, intense environment. Understands loan payment processing, fee structure, interest calculation; can prepare interest and payment schedules. Understands and adheres to Regulatory/Compliance requirements, applies knowledge when resolving problems. Ability to analyze and solve problems. Knowledge of basic accounting principles and techniques, particularly related to loan processing. Ability to understand the bank's financial metrics and how the department drives results for the bank. Ability to complete daily work with minimal supervision. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Primary Purpose of Job: Supports the Marketing and Product Management team with reports and analysis of campaigns, portfolios, channels, surveys, and other sources of information. Major Job Accountabilities: Collaborates with business partners to understand and document business requirements, establish deadlines, and set expectations for the deliverables. Documents recurrent data processes. Designs, develops, and automates easy to understand reports that evaluate the performance of marketing initiatives, portfolios, and other sources of information. Summarizes and presents executive-level messaging. Responds independently to peer and executive level inquiries as required. Experience Required: Minimum of two (2) to three (3) years of experience working with SQL (SSMS) or similar database management tools. Hands-on experience working in data reporting and analysis. Required Skills or Training: Proficiency in Excel (VBA macros, pivots, and drop-down), PowerPoint and Word. Basic programming skills (if/then/else statements and/or for/while loops). Experience working with visualization tools (e.g., IBM Cognos). EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Under the direction of the Manager, this position plans and performs independent testing of the Bank's system of internal controls, proposes revisions to update and strengthens controls and control descriptions, and makes recommendations to enhance business unit processes.

Primary Purpose of Job Develops and maintains Server and Cloud Infrastructure for the enterprise. Platform Engineers must ensure applications are reliable, performant, and cost effective. Platform Engineers must understand current and future technical platforms for hardware, operating system, networking, and security layers. They are responsible to plan, design, and build the standard platforms for the company. Major Job Accountabilities Deploy Infrastructure using modern automation tools and Infrastructure as Code. Knowledgeable about SRE, DevOps, and Platform Engineering concepts. Collaborates with teammates and software vendors on project efforts to deliver consistent and reliable deployment of packaged applications. Maintains current on knowledge of IT policies and procedures, hardware, software and technical services. Effectively communicates any new knowledge to teammates. Contributes to research and evaluation of new enterprise technologies, processes and upgrades to the Windows infrastructure. Identifies inefficiencies or gaps in written procedures and/or processes, making recommendations for improvements. Develops new and/or modified procedure documentation, as requested. Ensure smooth transition of engineering packages from Build to Run. Provides general and routine technical support to a broad range of installing, patching, configuring, and updating Operating Systems and non-OS vendor applications. Maintains documented procedures for server infrastructure. Collaborates with all technical staff to develop, design, implement, and continuously improve systems. Define and implement monitoring for system availability, error conditions, adequate space allocation, backup integrity, and performance to ensure system stability. Provides reports and capacity data to support metrics for hardware warranty, software licensing and asset management systems. Meets customer needs and exceeds performance metrics by resolving requests, supporting daily operations and ensuring system stability in an accurate and timely manner. Experience Required Minimum three (3) years at the engineer level with experience in: Cloud Infrastructure platforms (Azure, AWS, GCP, etc.) Datacenter compute and storage platforms (VMware, enterprise compute hardware, SAN, NAS, storage networking, Windows, Linux) Infrastructure monitoring concepts Infrastructure as Code automation tools Required Skills or Training Knowledge of enterprise compute and storage hardware platforms. Expertise in Windows Server and Linux operating systems. Experience with Cloud technologies from Azure, AWS, GCP, or other cloud platform. Analytical skills necessary for in depth troubleshooting. Ability to collaborate across teams and disciplines. Demonstrated understanding of data privacy and information security regulations. Able to prioritize multiple assignments and complete work within tight deadlines. Excellent verbal and written communication skills. Able to prepare written procedures and/or processes. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

Under the direction of the Chief Audit Executive, this position leads the evaluation and enhancement of internal audit practices across the Bank's Treasury and Finance functions. This role is responsible for assessing risk management, internal controls, regulatory compliance, asset protection, fraud prevention, and operational efficiency. This role develops and executes a comprehensive internal audit plan, supports enterprise-wide control improvements, and communicates audit findings and risk mitigation strategies to stakeholders. Additionally, the role helps shape the audit strategy, defines audit scopes, and ensures effective execution across all audit phases from planning to issue resolution-while promoting a strong control culture throughout the organization. Education: Bachelor's degree in accounting, finance or related field from an accredited institution or equivalent work experience. An advanced degree (MBA) and/or Certified Internal auditor (CIA), Certified Public Accountant (CPA), or Certified Treasury Professional (CTP) certification(s) is highly preferred Experience: Minimum 12 to 15 years of experience in internal audit and/or Treasury/ Finance risk management in the financial services industry, with a combination of public accounting and Internal Audit experience is highly preferred. Minimum 5 years of management experience. Demonstrated leadership and mentoring experience within a large and diverse organization Technical Skills: Demonstrated proficiency with personal computers and Microsoft Office applications or similar software. Knowledge of or ability to use Bank software and systems Other Job Qualifications: Strong written and verbal communication skills to effectively communicate with all levels of the organization, including executive management and the Board of Directors, as well as external parties, including regulators, external auditors, vendors and consultants. Ability to build strong working relationships and partnerships across the organization with a collaborative and consultative approach. Strong analytical, quantitative, and problem-solving skills to identify business and process improvement opportunities and risks, implement procedural change, and establish internal controls. Ability to simultaneously manage multiple projects and assignments with varying deadlines. Effective interpersonal skills and collaborative management style to include teamwork, team building, conflict management, negotiating and problem-solving skills. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to commute as required. Must be able to travel off island As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Leads the development and execution of a risk-based audit plan for Treasury and Finance, applying deep knowledge of the Bank and Internal Audit methodology to drive innovation and continuous improvement. Execute complex audits and advisory engagements that enhance operational processes and risk management. Serves as the subject matter expert on treasury and finance across audit projects, collaborating with functional leads in analytics, compliance, and operations to deliver integrated, data-driven insights. Communicates audit results and strategic recommendations to stakeholders and leadership and assess the organization's preparedness for key financial risks Stays current on changes in internal policies, auditing standards, and industry practices to ensure audit controls remain effective and relevant. Continuously enhances internal audit processes to align with the Global Internal Audit Standards established by the Institute of Internal Auditors (IIA) Provides leadership and direction to a team of audit professionals, fostering a high-performance culture focused on accountability, collaboration, and continuous development. Responsible for hiring, coaching, performance management, and succession planning to ensure team effectiveness and alignment with organizational goals. Identifies and implements process improvements to enhance the efficiency and effectiveness of the internal audit function. Seamlessly liaises with external auditors and regulators in connection with related audit work Supports Internal Audit leadership in defining and tracking departmental performance benchmarks and success metrics. Contributes to the evaluation and implementation of new processes, systems, and policies that enhance operational efficiency and risk mitigation. Identifies and drives opportunities to streamline and automate audit activities, leveraging data analytics to improve audit quality and program value. Prepare clear, actionable reports evaluating the effectiveness of internal controls, highlighting both strengths and areas for improvement against established benchmarks. Documents management's corrective action plans for identifying gaps and contribute to the development of materials for quarterly Audit Committee meetings Performs all other miscellaneous responsibilities and duties as assigned

Under the direction of the Corporate Business Continuity Manager, the Corporate Business Continuity Coordinator oversees the readiness of the corporate emergency operations center facility and the emergency operations center contingency support staff. Manages the night shift of the Emergency Operations Center during Crisis Management Operations. Assists and advises the Manager in all activities pertaining to the development, implementation, and maintenance of corporation's business continuity program. The Coordinator also works independently to coordinate the development and maintenance of business continuity/contingency plans with senior level managers. Bachelor's degree from an accredited institution or equivalent work experience. Requires formal training in contingency planning and/or emergency management. Professional certification in business continuity planning, emergency management or safety desired. Minimum 7 years of experience in business continuity planning, emergency management or risk management areas for a bank or other financial institution, or equivalent work experience. Certified Business Continuity Professional may be substituted for up to 2 years of required experience. Requires prior work with business continuity plans, prior project management (all facets) experience, and program test and exercise experience. Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Excellent verbal and written communications skills, including presentation skills. Able to speak comfortably to large groups. Must be able to explain complex ideas in simple terms to all levels of employee and management. Demonstrated leadership, and decision making skills. Ability to successfully lead teams and drive results. Able to successfully manage multiple projects in addition to other day to day functions. Must be flexible and able to prioritize and re-prioritize team work load as needed. Requires business acumen, critical thinking, strong analytical, quantitative and problem solving skills to identify business and process improvement opportunities and risks, implement change and evaluate results. Must be able to work flexible hours including holidays, weekends and evenings as needed or assigned. Able to provide own transportation or to operate a vehicle with a valid driver's license and able commute as required. Travels by air as necessary. Must be able to climb flights of stairs during emergency response activities and be able to carry/lift/transport up to 50 lbs. Able to carry mobile phone/device at all times and respond 24/7. Must be able to function in highly stressful environments. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Manages the maintenance of the corporate emergency operations center facility, work assignments for support staff, status of equipment, supplies and master plan library to ensure the emergency operations center and staff are prepared for immediate activation in accordance with the Corporate Crisis Management Plan. Uses vendor provided software to support emergency response procedure, business recovery plan maintenance and program management reporting, as well as a vendor provided automated system to disseminate emergency notifications during crisis situations. Consults with senior business managers, building wardens, floor wardens and recovery team leaders on the development and maintenance of the corporation's business continuity, Emergency Response Procedures and Business Recovery Plans. Evaluates and ensures business continuity plans are in compliance with regulatory requirements. Develops and conducts business continuity training programs, exercises and tests designed to evaluate effectiveness of continuity plans (both emergency response procedures and business recovery plans). Manages department operations during Manager's absence. Advises Manager on status of the development, implementation, and maintenance of the comprehensive corporate business continuity program. Researches, evaluates, and recommends contingency planning strategies. Provides direction to Floor Wardens, Recovery Team Leaders and Managers to correct deficiencies in emergency response procedures and business recovery plans identified by exercises and/or audit agencies. Consults with government agencies, vendors and others to develop business continuity plans and promote cooperation among various organizations. Performs all other miscellaneous responsibilities and duties as assigned.

Under the direction of the Manager, this position coordinates workflow activities of the unit to ensure services are delivered reliably, professionally, and that services meet the quality expectations of our customers in support of department and division activities. Education: High school diploma or GED with post-high school education from an accredited institution or equivalent work experience. Experience: Minimum 7 years of relevant work experience. Technical Skills: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, PowerPoint, Excel, and Word) or similar software. Knowledge of or ability to use Bank software and systems. Ability to independently operate required equipment after initial training period. Other Job Qualifications: Demonstrated verbal and written communication and active listening skills. Must be detail oriented, organized, able to meet deadlines and handle multiple changing priorities. Projects positive, professional presence, and promotes teamwork. Effective and efficient team player with excellent interpersonal skills. Able to work independently with minimal supervision. May require lifting documents up to 30 lbs. Must be able to work evenings, weekends and holidays, as necessary or assigned. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Coordinates activities of the work unit to achieve established goals and objectives, including: monitors, tracks, and reports workflow and unit's performance; provides systems support for technical functions as required; serves as first level support and liaison for the contracted vendor records program. Handles the annual destruction of off-site storage records for the enterprise and the routine in-house document destruction. Responsible for fiscal oversite including timely processing of invoices, purchase requests, and tracking purchase order balances. Prepares and uploads monthly general ledger vendor invoices to meet month-end deadlines. Assists the manager by overseeing staff performance, provides input on progress reviews and performance goals; serves as department timekeeper; tracking absences, vacations, and various time off. Produces necessary reports and assists manager in overseeing staff compliance to Code of Ethics and all other policies of the bank, division, and department. Serves as Reg-U Administrator and Primary Business Recovery Leader for the department. Responsible for the timely and effective management of necessary Human Resources forms and documents for department staff. Serves as primary vendor contact for the department maintaining the vendor contracts, invoices, agreements, and other related documents. Responsible for ordering office and equipment supplies and arranging for any maintanence servicing. Assists in bi-annual internal audit exams including responses to audit observations or findings and required post audit activities. Responsible for communicating with other business units, internal customers, technical support staff, and service representatives to ensure uninterrupted workflow. Learns, trains, operates and services computer equipment such as scanning equipment and system printers. Performs duties of team members in the event staffing levels are insufficient to meet production deadlines. Performs all other miscellaneous responsibilities and duties as assigned.

We invite you to submit your application as we may have positions open now or in the near future, depending on the current needs of the Bank of Hawaii branches below. * Waialae-Kahala Banking Center (*) * Kiosk Kahala Mall (*) * Kaimuki Branch (*) * Hawai`i Kai Branch (*) * Moiliili Branch (*) * Waikiki Banking Center (*) * ISB Safeway Beretania Branch (*) (*) Branch is open on Saturdays. Weekly shift may include Saturday rotations. Under the supervision of the Manager, creates and delivers exceptional customer experiences by engaging clients with exceptional customer service while ensuring that engaged clients understand how digital and mobile alternatives can complete their banking transactions quickly and efficiently. Introduces and sells customers financial services to meet their short-and-long term needs, as identified by profiling and through knowledge of products and services. Processes all types of financial transactions for clients, balances own cash and assists with vault, ATM cash recycler and armored car duties.

Under the supervision of the Manager and Supervisor, this position is responsible for the timely and accurate processing of operations in the Deposit Operations Center, including but not limited to: inputting, correcting and reviewing new and updated information.

Under the direction of the Manager, the Cash Management Product Manager III is responsible for actively managing a line of cash management products and services by establishing and ensuring that short and long term plans are successfully met. Bachelor's degree from an accredited institution with major in business, marketing or related field or equivalent work experience. Requires Certified Treasury Professional (CTP) designation. Minimum 6 years of product management experience, cash management, commercial banking or equivalent work experience. Requires significant project management/process management experience. Lead/supervisory/management experience preferred. Demonstrated proficiency with personal computers and Microsoft applications (Outlook, Word, Excel, and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Strong verbal and written communication skills, including presentation skills. Must have the ability to clearly communicate concepts, business strategies and project plans. Strong analytical skills and organizational skills required. Able to work independently and within teams. Able to handle multiple tasks with sense of urgency to meet deadlines. Must be able to provide own transportation or to operate a vehicle with a valid driver's license, and ability to commute and arrive at intended destination in a timely manner and/or as required. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Requires occasional inter-island travel and may include periodic out-of-state travel. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Manages product portfolio. Drafts, implements and is responsible for tracking progress against annual product plan including sales forecasts, marketing and sales aids, and profit drivers. Coordinates the production and dissemination of monthly product updates and tracks sales and management reports. Oversees initiatives to streamline processes and reduce associated product costs. Develops new product offerings and strategies as needed to meet client needs while ensuring a favorable competitive position in the market and competitive situations. Maintains market intelligence to keep abreast of current and pending offerings from banks within the Bank of Hawaii market as well as banks in markets outside of Bank of Hawaii's market. Coordinates vendor management for third party products and outsource vendors. Negotiates contracts, establishes performance standards, and is accountable for ongoing contract administration and expense control. Develops and implements marketing campaigns and sales programs to support the front line merchandising. Manages the sales efforts. Accompanies sales team on sales calls and presentations as appropriate. Provides in-depth product training to a wide group of constituencies. Develops and manages collateral and sales aids. Drafts policies and procedures and oversees the maintenance of up-to-date material from all sources. Provides system support with direct oversight over systems upgrades and conversions or enhancements. Validates the integrity of system changes and communicates with end-users. Performs all other miscellaneous responsibilities and duties as assigned.

Under the direction of the Institutional Services (IS) Administrative Manager, this position is chiefly responsible for administration of Institutional accounts, overseeing support staff activities, new business development, and complying with IS policies developed to carry out corporate policies and objectives.

Primary Purpose of Job Performs due diligence in the monitoring and maintenance of Commercial and Business Banking customers. Prepares financial statements spreads, tax returns analysis, and covenant compliance checks for customers. Underwrites and evaluates the credit risk associated with small business loan requests through the credit-scored process. Major Job Accountabilities Prepares financial statement spreads and tax return analysis (business and individual). Creates and updates covenant compliance checks. Under guidance and supervision, completes low to moderate complexity credit write-ups for Bank customers in accordance with ASB credit policy & guidelines. Sets up and administers the financial reporting and financial covenants using the Bank's tickler tracking system. Completes periodic financial reviews of the Bank's customers as well as financial evaluation reviews of various departments. Enters and evaluates pertinent data into the loan origination systems in order to render a credit decision. Collaborates with relationship officers to adequately mitigate identified risks. Coordinates credit-scored booking process with loan operations. Processes and evaluates the monthly renewals of credit-scored lines of credit. Experience Required 0 - 1 year of Commercial Credit analysis or related experience Required Skills Or Training Basic understanding of tax returns, financial statements, accounting, and financial analysis. Effective written and verbal communication skills to logically present credit risks and conclusions in verbal and written form. Excellent computer skills using Microsoft Office software products. Familiarity with financial statement spreading software and automated loan origination systems is a plus. EOE, including disability/veterans At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!

As an Individual Contributor, this role is responsible for the design, implementation, and continuous improvement of the enterprise-wide data governance program. It supports the strategy and drives execution of data governance initiatives, ensuring alignment with organizational goals, regulatory requirements, and industry best practices. This role partners with executive leadership, business units, and technology teams to foster a culture of data stewardship, risk management, and innovation. Bachelor's degree in information management, business, finance, or related field; advanced degree or certifications (e.g., CDMP, CIPP, CISA, PMP) preferred. Minimum 7 years of experience in data governance, data management, or compliance, with at least 3 years in a program or project management role within the financial services industry. Demonstrated experience leading enterprise-wide data governance programs and cross-functional teams. Strong understanding of banking regulations, data privacy laws, and risk management frameworks. Expertise with data visualization and reporting tools (e.g., Power BI, Tableau, Looker). Deep knowledge of data architecture, analytics, and regulatory environments. Exceptional communication, leadership, and stakeholder management skills, with the ability to influence at all levels of the organization. Experience managing budgets, resources, and vendor relationships. As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit **************************** Program Strategy: Develops and executes the enterprise Data Governance program roadmap. Sets strategic direction, priorities, and success metrics for data governance initiatives. Champions data governance across all business units. Policy & Standards Oversight: Implements and refines data governance policies, standards, and procedures. Ensures alignment with regulatory requirements (e.g., GLBA, FFIEC, GDPR/CCPA) and organizational objectives. Data Quality & Risk Management: Directs enterprise-wide data quality management, including validation, monitoring, and remediation processes. Leads risk assessments, supports audits, and oversees resolution of data-related issues. Metadata & Information Architecture: Leads and implements the development and maintenance of comprehensive data catalogs, classification schemas, and metadata management frameworks. Program Reporting & Analytics: Designs and delivers dashboards and reports that provide visibility into data governance performance, compliance, and risk. Ensures reporting is actionable and supports strategic decision-making. Stakeholder Engagement & Communication: Serves as the primary liaison to data owners, stewards, and custodians. Communicates program's progress, risks, and opportunities. Facilitates cross-functional collaboration to ensure consistent data practices and accountability. Training, Change Management & Culture Building: Leads training, awareness campaigns, and change management initiatives to promote a culture of data responsibility and stewardship. Technology Enablement & Innovation: Partners with IT and business leaders to evaluate, select, and implement data governance tools and platforms. Drives adoption of innovative solutions to enhance data governance capabilities. Performs other responsibilities and duties as assigned.