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Bank of Hope Jobs

- 25 Jobs
  • Relationship Manager

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Gain a full understanding of the customer's: Nature of business and business model Business strategy and long-term objectives Business requirements Industry trends Risk factors Financial Condition Develop and execute a Relationship Development Plan tailored to each customer's needs and update it at least annually. The plan should include a comprehensive analysis of the business, market and industry, business requirements, potential banking products & Services to supplement or complement and the execution timeline. Negotiate terms and conditions, including but not limited to: pricing and fee for loans, deposits and other banking services on terms acceptable to the Bank. Communicate pricing strategy with respective Portfolio Management units in written document form. Establish effective communication channels with underwriters, branch personnel, treasury management services and other bank employees to ensure high quality customer experience. Meet or exceed assigned Deposit, Loan, Fee Income Production Goals. Meet or exceed assigned Partner Referral Goals. Meet or exceed assigned New Customer Relationship Goals. Develop a and Execute a Marketing Plan to acquire new relationships, retain and expand existing customer relationships. Proactively solicit new business relationships through aggressive calling efforts on prospects developed through referrals from existing customers, cultivation of key referral sources and prospect lists. Actively engage in networking opportunities/events for target industries to help raise brand awareness of the Bank and to identify prospective customers. Work closely with the Treasury Services Team to ensure that Commercial customers/prospects needs are properly matched with the appropriate depository, cash management, and investment needs. Proactively update status of all business leads and deals on the Bank CRM. Participate in the Bank's sales training program(s) to continue develop sales and business development skills. Prepare a complete credit package for underwriting, which includes, but not limited to: completed application, tax returns, financial statement, legal entity documents and any other pertinent business and/or property information. Analyze financial and related data to determine the general credit worthiness of Commercial customer/prospects and the merits of specific credit requests. Collaborate with underwriting to identify credit risks and recommend appropriate credit structure. Presents credit requests to loan committee for approval. Generally, handles loan relationships with aggregate exposure up to $15M and portfolios up to $75M Expand and Retain existing relationships to maximize bank profitability through appropriate pricing of new loan originations, fee income, and cross selling of all bank products & services, including deposits and Treasury Services products. Investigate and follow up on significant changes in status of existing customers; meet with customers to discuss needs and outline appropriate Bank services and to resolve problems as necessary. Monitor loan relationships for compliance/tickler and communicate directly with the customers to gather appropriate information and documents related to financials, insurance, collateral position, property taxes etc. to ensure full compliance with all credit covenants, credit reviews, audits and regulatory examinations. Monitor payment performance of the loan portfolio and contact the customer for any delinquency related follow up. Ensure timely communication with borrowers, loan officers, portfolio managers and credit administration. Comply with all applicable enterprise risk management requirements and documentation including AML/OFAC. Monitor the business activities of the customers to assess appropriated Customer Risk Rating and to generate or update Know Your Customer (KYC) documentation, including the BSA Customer Site Visitation Report for high risk customers. Coordinate as a point of contact in communication with the customers to fulfill KYC requirements and other inquiries form the AML/OFAC team. Report any suspicious activities to the AML/OFAC Department. Complete all required Compliance Training prior to assigned due dates. Assist in conducting due diligence requested and compliance requirements. Mentor Business Development Officers. Participate in various internal committees assigned by senior management. Complete other assigned duties. Job Qualifications/Requirements Minimum 5+ years' experience in banking. Excellent organization skills and ability to handle and prioritize multiple tasks. Detailed knowledge of banking regulations and laws; compliance documentation, and reporting requirements. Minimum Education Level: Bachelor's Degree English: Written: Advanced Verbal: Fluent Computer / Systems Knowledge Requirements- Intermediate Ability to generate new business through a consultative sales approach. Ability to close sales without relying solely on interest rates. Ability to originate C&I Loans. Thorough knowledge of bank's credit policy & procedure and underwriting guidelines. Ability to analyze and organize financial information and perform complex financial calculations. Ability to structure the loans according to the customer's needs and the bank's underwriting guidelines. Ability to present the loans to various credit approving authorities within the bank. Ability to close approved loans and to support loan servicing, including collecting updated financials and collection. Ability to respond effectively to the most sensitive inquiries or customer complaints. Excellent interpersonal, written and verbal communication and presentation skills. Ability to make effective and persuasive presentations on controversial or complex topics to top management, employees, regulators, or board members. Present a professional image in dealing with customers, interdepartmental and external representatives. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. The salary range for this full-time position is $100,000.00 annually - $150,000.00 annually + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $100k-150k yearly 3d ago
  • FCRM Investigator - AML/Fraud

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Review, prepare and complete system or manually generated alerts in compliance with regulatory and departmental timelines, as assigned. Primarily responsible for more complex alert/customer reviews. Monitor, assess and document flow of funds for large and complex customer relationships, as necessary. Conduct periodic account/customer reviews to detect potentially suspicious activity. Completely and accurately document steps taken through the investigation process. Complete analysis of transactional information to identify risks, trends, and potential suspicious activity. Conduct internal and external investigations of suspected fraud or misconduct involving case details with the goal of reducing potential loss exposure while being compliant with applicable policies and procedures. Review fraud detection systems, fraud monitoring reports, conduct investigations as necessary. Assist with performance of special investigations and research projects as requested by management. Communicate with branches or other LOBs to obtain information related to their client's transaction activity. Work with internal groups to ensure consistent understanding of requirements. Prepare Suspicious Activity Reports (“SAR”) in compliance with established regulatory guidelines and time frames. Review LOB referrals and the accompanying supporting documents submitted by the branches or other departments of the Bank to determine whether a SAR is warranted. When necessary, request the appropriate branch or department for additional information. Effectively communicate project decisions, timelines, and direction to all stakeholders. Keeps Senior Management team informed of significant investigations and potential reputational and/or regulatory risk. Assist Team or Unit Lead to provide comprehensive and ongoing trainings designed to inform the investigators about policy, procedures changes, typologies, recent trends, updates, etc. Function as a key contributor with demonstrated knowledge of AML/CFT issues, as well as broader functional knowledge. Participate in the development of goals and execution of standards with the function or unit. Understand and adhere to Unit-specific and FCC Department procedures. Must fulfill required additional, relevant, tasks appropriated to the role and departmental requirements and ad-hoc projects. Job Qualifications/Requirements Education/Credentials Bachelor's or Associates degree, ideally in Business, Economics, Accounting or Criminal Justice or related major, or equivalent working experience in relevant industry. AF/AML/Fraud related certification highly desirable. Prior Experience 3+ years direct work experience in BSA/AML or equivalent with related experience in other areas of banking/financial services industry. Technical Skills Proficient and detailed understanding of anti-money laundering and Bank Secrecy Act/USA PATRIOT Act laws and regulations, specifically for applying to investigative processes. Demonstrated knowledge and ability to identify various financial crime and fraud typologies, red flags, and schemes. Exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and disposition appropriately. Strong understanding of banking, bank products and services, flow of funds, etc. Strong working knowledge of Microsoft applications, specifically Outlook, Word, and Excel. Excellent interpersonal communication skills. Excellent written and verbal communication skills. Strong analytic and organization skills. Demonstrated critical thinking ability. Ability to multi-task to succeed in a dynamic and fast-paced environment. The salary range for this full-time position is $28.85 Hourly - $36.06 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $28.9-36.1 hourly 8d ago
  • Contact Center Specialist

    Bank of Hope 4.6company rating

    Bank of Hope Job In Gardena, CA

    Provide quality customer service while answering calls from customers, internal associates and third party inquires Knowledgeable on deposit products and services, providing solutions depending on client needs Assist with online/mobile banking services and issues Awareness of irregular transactions and reporting suspicious/unusual activities to appropriate areas Understanding of regulatory compliance including BSA, fraud and loss prevention and adherence to Bank of Hope's policies and procedures Adherence to schedule and quantitative/qualitative goals Other job-related duties as assigned Job Qualifications/Requirements Minimum Education Level: High school diploma/equivalent or higher Minimum Job Experience: 1-3 years Language requirements: English and Korean preferred Computer/software skills: intermediate computer and MS Office experience; mobile device experience preferred Communication skills: excellent written and oral communication, active listening skills, show sympathy/empathy, ability to communicate effectively and project a professional image Teamwork skills: open to feedback, not afraid to ask for help, collaborate and help teammates Critical thinking skills: able to multitask, think outside the box and use analysis/logic to find solutions Resilience: able to adapt to change and thrive in high leverage scenarios Preferred: previous customer service, call center and/or banking experience The salary range for this full-time position is $20.00 Hourly - $24.04 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $20-24 hourly 24d ago
  • Operations Manager

    Bank of Hope 4.6company rating

    Bank of Hope Job In La Crescenta-Montrose, CA

    Supports the Branch Manager to develop the banking center's performance by identifying and hiring top talent, setting clear objectives for the branch and each employee, implementing strategies to achieve sales and service goals, and monitoring overall progress. Demonstrates success in consistently meeting sales, service and operational performance goals by maximizing sales referrals, overseeing training, and ensuring the delivery of excellent customer service. Leverages leadership skills to motivate, coach, and develop employees to their highest potential. Keeps associates current with updates about new procedures, operational processes, product changes, sales and service results, or regulatory initiatives, and implements the necessary measures so that these changes are being executed properly. Constructs partnerships with the branch team to effectively connect customers to the appropriate business partners who can help them with specialized financial needs. Resolves customer complaints and concerns in a satisfactory and timely manner. Develops staff schedules to effectively meet customer traffic flows. Works effectively with Deposit Operations Department and other departments to resolve any and all operational issues in a timely manner. Ensures that the branch maintains a satisfactory audit rating by effectively following all necessary bank protocol and complying with all policies. Fosters a good working environment for all branch personnel. Schedules and oversees any training sessions so that all personnel clearly understand all policies and procedures, regulatory compliance topics, and all other relevant information pertaining to branch operations. Performs any and all other duties deemed necessary and reasonable to the running of a retail branch in a sales and service environment. Reconciles GL balances and accounts. Trains employees regarding branch operations. BSA, CRA, Fair Lending and other Compliance Responsibilities Approve CTR, monitoring daily transactions to ensure CTR are filed properly and promptly. Perform Enhanced Due Diligence for High Risk customers and research and prepare documentation upon BSA department's request. Spot check tellers journal to insure that tellers input correct information for BSA monitoring program. Ensure that New Accounts employees properly complete the New Account Checklist when approving new accounts documents. Coordinates with the bank BSA manager for determination of matches with OFAC, NCCT lists. Reporting suspicious activity to BSA officers and preparing SAR evaluation sheet as she finds suspicious activity or when it is requested by BSA department. Follow other procedures as deemed necessary to ensure compliance with the BSA program. Ensure the CRA and compliance requirements are met and the branch is following policies and procedures. Approve CTR, monitoring daily transactions to ensure CTR are filed properly and promptly. Perform Enhanced Due Diligence for High Risk customers and research and prepare documentation upon BSA department's request. Spot check tellers journal to insure that tellers input correct information for BSA monitoring program. Ensure that New Accounts employees properly complete the New Account Checklist when approving new accounts documents. Coordinates with the bank BSA manager for determination of matches with OFAC, NCCT lists. Reporting suspicious activity to BSA officers and preparing SAR evaluation sheet as she finds suspicious activity or when it is requested by BSA department. Follow other procedures as deemed necessary to ensure compliance with the BSA program. Ensure the CRA and compliance requirements are met and the branch is following policies and procedures. Approves CTR, monitoring daily transactions to ensure CTRs are filed properly and promptly. Performs Enhanced Due Diligence for High Risk customers and prepares documentation upon BSA Department's request. Spot checks teller's journal to ensure that tellers have input the correct information for the BSA monitoring program. Ensures that New Accounts employees properly complete the New Account Checklist when approving new accounts documents. Coordinates with the BSA Manager to determine potential matches under the OFAC, NCCT lists. Reports suspicious activity to BSA officers and prepares SAR evaluation sheets once any suspicious activity is found or when it is requested by the BSA Department. Ensures that all CRA and compliance requirements are met and the branch is following all policies and procedures. Knowledge, Skills Abilities Required Communication Skills: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. Ability to respond effectively to the most sensitive inquiries or customer complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members. Reasoning Skills: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail. Management Skills: Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct. Organizational ability with strong supervisory and management skills. Ability to remain flexible in order to adapt to changes in the work environment. Ability to study and apply new information. Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills. Ability to work accurately with close attention to detail. Ability to maintain confidentiality of sensitive information. Ability to work with co-workers, customers, and outside agencies professionally and tactfully. Possess a work ethic that includes neatness, punctuality, and accuracy. Exhibit a professional, businesslike appearance and demeanor. Supervise and monitor staff for successful operations and proper customer service. The Operations Manager is also responsible for establishing controls that incorporate: Segregation of duties and appropriate supervision Transaction reconciliation Review and clearing of exception items and conditions Review of regularly occurring functions and reports Reporting of discrepancies in operating functions or generated reports Protection and security of equipment, software and confidential data Maintaining adequate environmental controls Monitoring and maintaining control over the use of laptop computers Job Qualifications/Requirements Minimum five years of experience in banking and three years of experience in a supervisory position. Ability to analyze and organize financial information and perform complex financial calculations. Detailed knowledge of banking regulations and laws; compliance documentation, and reporting requirements. Ability to present a professional image in dealing with customers as well as external representatives and interdepartmental colleagues. The salary range for this full-time position is $70,000.00 - $77,000.00 + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $62k-106k yearly est. 3d ago
  • Sr. Model Validation Associate III

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Support the Model Risk Manager in leading the validation team in producing value-added validation of the Bank's models. Provide guidance to analysts in validation activities, such as developing testing plans, conducting statistical validity tests, and assessing conceptual subject matters, producing in-depth model validation reports, etc. Lead the effort to validate models independently, including but not limited to ALLL, ALM, CCAR, PPNR, AML, and CECL models. Produce in-depth model validation reports for which entails documentation of testing, observations, potential issues, management action plans, and remediation progress. Evaluate model monitoring performance reports on an on-going basis and provide recommendations. Prepare regular and ad-hoc reports for various committee meetings. Develop detailed project/resource plans to monitor and track progress. Collaborates with management, model owners/users and third parties on matters pertaining to model risk management. Create periodic analysis and update presentations for senior management, risk committees, and regulatory exams Assist with preparing responses to Bank examiners and Internal/External Auditors. Help improve model risk policies/procedures, risk and control self-assessment, process maps, and other ad hoc documents. Set and continually manage project expectations while delegating/managing deliverable with team members and stakeholders. Job Qualifications/Requirements Minimum Education Level: Master's degree in financial engineering, mathematical finance, quantitative management, business analytics, risk management, or related discipline with 10+ years of modeling, quantitative analysis, consulting and banking experience Required: 10+ years of experience with model validation or development Required: Strong technical writing, communication, verbal, and interpersonal skills Required: Experience in designing tests, model outcomes analysis, scenario analysis, sensitivity analysis, and back-testing Required: Knowledge of statistical/financial models in areas of Credit/Market/Operational Risks or Anti-Money Laundering Required: Knowledge of banking systems and products and risk management methodologies Required: Knowledge of model risk management and associated regulatory requirements such as SR11-7, SR12-7, SR16-12 etc. Preferred: Prior experience developing/validating 2 or more of the following models: Quantitative Risk Management (QRM) Moody's RiskCalc (or other Moody's models such as ImpairmentStudio, GCorr, ECCL, CECL) CoStar Compass Anti-Money Laundering models CCAR/DFAST/PPNR models Preferred: Proficient in SAS, R, Python, VBA, SQL programming Preferred: Industry certifications such as FRM, PRM or CFA Preferred: Strong project management capabilities Preferred: Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities. Preferred: Interpersonal skills to influence and spur change, enhance performance within a cross functional environment. The salary range for this full-time position is $185,000.00 annually - $210,000.00 annually + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $185k-210k yearly 60d+ ago
  • Teller

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Essential Duties and Responsibilities include the following: Uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service. Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e.g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer. Uses a strong knowledge in the products and services offered at the Bank to confidently educate customers about the features, benefits, and pricing so they are better informed with a deeper level of understanding. Orders checks and makes changes to customer information in an accurate and timely manner according to the customer's request. Provides exceptional service in handling customers in person or over the telephone. Processes deposits, withdrawals, check cash, loan payments and other transactions including but not limited to reject items and returned items. Involves supervisors if transactions are over authority limits or exceptionally complex. Responsible for loss prevention in the processing all transactions and duties. Issues cashier's checks, bank checks, money orders and travelers checks. Keeps work station neat, clean and well stocked with supplies and brochure materials. Additional responsibilities as assigned by supervisors may include: Night & Mail Depository ATM balancing Safe Deposit Box Filing signature cards and documents May help with a variety of audits and verifications Input fund holds and stop payment request to core system Address changes, CD renewals, etc. Branch back counter capture Miscellaneous tasks and duties associated with the operations of a retail banking branch Complies with the Bank's security program, including but not limited to: Reviews and complies with the End-User Computing Agreement Acquires good knowledge on functions and usage of computer systems as related to the assigned job functions. Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats. Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer. BSA, CRA, Fair Lending and other Compliance Responsibilities: Complies with BSA, CRA, fair lending, and other compliance issues as required by policies and procedures. Inputs customer information to EZ teller for various transactions. Reports any suspicious activities to Operations Manager/ BSA officers. Verifies customer name and payee/beneficiary name to OFAC, NCCT for out-bound wire transfers and monetary instrument purchase, and new account. Report matches with NCCT and OFAC to Operations Officer or Operations Manager for further instructions. Professional Skills: Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct. Ability to remain flexible in order to adapt to changes in the work environment. Ability to study and apply new information. Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills. Ability to work accurately with close attention to detail. Ability to maintain confidentiality of sensitive information. Ability to work with co-workers, customers, and outside agencies professionally and tactfully. Possess a work ethic that includes neatness, punctuality, and accuracy. Must exhibit a professional, businesslike appearance and demeanor. Job Qualifications/Requirements Minimum Education Level: High School Diploma Experience: Some experience in retail sales and customer service functions a plus. Combination of Experience and Education can meet the job requirements: Yes English: Written: Fluent Verbal: Fluent Computer/Systems Knowledge Requirements: Basic to Intermediate Communication skills: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. Ability to respond effectively to the most sensitive inquiries or customer complaints. Reasoning Skills: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. The salary range for this full-time position is $17 Hourly - $19 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $17-19 hourly 4d ago
  • Loan Administration Manager I

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Supervise all activities related to loans, including preparation of loan documentation, closing, funding, boarding, collateral monitoring, payment posting, Life of Loan Servicing and Customer service. Ensure that all current policies and procedures are implemented and followed. Review procedures and suggest changes to increase efficiency as well as productivity. Act as a liaison between various lending departments in order to ensure accuracy and completeness of information. Supervise the productivity of department staff. Provide guidance and training to ensure continuance of staffs personal growth and education. Review and comply with the End-User Computing Agreement Acquire good knowledge on functions and usage of computer systems as related to the assigned job functions Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats. Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer. Job Qualifications/Requirements Minimum Education Level: Bachelor's Degree Minimum Years of Experience: 10+ years Required: Ability to respond effectively to the most sensitive inquiries or customer complaints. Preferred: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members. Preferred: Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Bank and our borrowers. Preferred: Analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Preferred: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Preferred: Demonstrated ability to handle multiple tasks simultaneously; exceptional organizational skills required. Required: Experience with loan database software (Navigator) and loan documentation program (Laser Pro) Required: Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct. Preferred: Organizational ability with strong supervisory and management skills. Required: Ability to remain flexible in order to adapt to changes in the work environment. Required: Ability to study and apply new information. Preferred: Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills. Required: Ability to work accurately with close attention to detail. Required: Ability to maintain confidentiality of sensitive information. Required: Ability to work with co-workers, customers, and outside agencies professionally and tactfully. Required: Possess a work ethic that includes neatness, punctuality, and accuracy. Required: Exhibit a professional, businesslike appearance and demeanor. Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. The salary range for this full-time position is $70,000.00 annually - $86,000.00 annually + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $70k-86k yearly 24d ago
  • Underwriter - CIB - Power & Project Finance

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Underwriting loans by analyzing corporate and personal financials, completing borrower and industry due diligence, completing AML/KYC, and drafting credit memos. Spread financial statements and create operating models to assist with credit analysis Proactive portfolio management of loan portfolio to monitor borrower financial performance and ensure covenant compliance Support with Corporate Banking Operations and Loan Operations to book new deals and maintain documentation in Global Wave. For Agented deals, facilitate loans draws and repayments with syndicate banks Assist with episodic projects including internal and external audits, credit policy and procedure review, etc. Job Qualifications/Requirements Bachelor's Degree, preferably in finance and/or accounting. 5+ years of relevant corporate banking experience, credit training preferred. Pro-active self-starter - responds promptly to customer needs and internal requests Extensive decision-making and analytical skills to evaluate information, determine risks vs. benefits. Excellent communication skills, responds well to questions and demonstrates comfort with group presentation. Proficient in Microsoft Office. The salary range for this full-time position is $130,000 - $160,000 + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $67k-111k yearly est. 15d ago
  • Sr. Credit Risk Review Manager

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Provide management and the Board with an objective and timely assessment of the overall quality of the loan portfolio. Provide reporting of accurate and timely information related to credit quality that can be used for financial and regulatory reporting purposes. Own the External Credit Review (ECR) program by leading contracted third parties in conducting credit risk reviews in conjunction with first line relationship managers and underwriters. Development and management of ECR test scripts and approach to credit risk review Identify loans with potential and/or well-defined credit weaknesses that may jeopardize repayment and appropriately classify such loans so timely action can be taken and credit losses can be minimized. Coordinate meetings with third parties and responsible parties within the first line for timely and effective meetings to review credits and supporting materials provided. Following Bank policies regarding credit risk grading system that can be reconciled with the framework used by the federal and state regulatory agencies. Assess the adequacy of/and adherence to internal credit policies and credit review procedures and monitor compliance with relevant laws and regulations. Maintain knowledge of lending-related federal, state, and local laws, statutes, and regulations as outlined in policies, procedures, and bank practices. Perform supervisory duties, including interviewing applicants for employment, reviewing progress of staff assignments, conducting performance evaluations, and supervising the development of staff members by encouraging further education or training. Function in any capacity requested by management or the Board that will aid in the improvement of credit quality in the loan portfolio. Job Qualifications/Requirements Education/Credentials Minimum Education Level: Bachelor's Degree Prior Experience Required: 15+ years of lending experience, credit review experience, loan servicing knowledge or audit experience as related to banking practices. Technical Skills Required: Knowledge of accounting rules and bank regulations affecting bank lending and reporting. Required: Knowledge of lending operations, policies, and procedures. Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. Required: Ability to respond effectively to inquiries from lending staff, external auditors, regulatory examiners, and other parties. Required: Ability to make presentations on controversial or complex topics to senior management, employees, regulators, or board members. Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Required: Ability to demonstrate a high level of ethical behavior and follow the Bank's Code of Conduct. Required: Ability to remain flexible to adapt to changes in the work environment. Required: Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills. Effectively manage multiple deadlines and projects. Required: Ability to work accurately with close attention to detail. Required: Ability to maintain confidentiality of sensitive information. Required: Ability to work with co-workers, customers, and outside agencies professionally and tactfully. Can work effectively both in groups and independently. Required: Exhibit a professional, businesslike appearance and demeanor both in the office and remotely. Required: Supervise and monitor staff for successful operations. The salary range for this full-time position is $275,000.00 annually - $300,000.00 annually + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $275k-300k yearly 5d ago
  • Portfolio Review Officer

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Review / validation documents for CECL (Current Expected Credit Loss) Review / validation Financial Covenants Assist and support seniors and PAD managers with varies tasks and projects Coordinate / support Assets Quality Meeting Assist quarterly CRE Annual Review and Quarterly QCC Obtain weekly payment delinquency report from CRAD and distribute to respective lending units for review and follow-up Communicate with lending units on any comments / recommendation for reviewed loans and portfolios Monitor property tax delinquent loans Job Qualifications/Requirements Required: Able to read, write, communicate in a professional manner with all levels of management Required: Able to use a computer with minimal to no assistance necessary Required: Detail oriented and organized with little to no supervision Required: Some knowledge of general lending policies with regards to risk Required: Some basic cash flow understanding for basic cash flow analysis Preferred: Experienced knowledge in credit analysis Preferred: Familiar with risk rating analysis Preferred: Able to perform cash flow analysis Preferred: Understanding of lending monitoring practices, including payment and insurance delinquencies The salary range for this full-time position is $40.87/hr - $45.68/hr+ bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $40.9-45.7 hourly 5d ago
  • Training & Development Manager

    Bank of Hope 4.6company rating

    Bank of Hope Job In Gardena, CA

    Responsible for successful execution and sustaining training activities for employees. Determine talent and development priorities, training plans and curriculum consistent with business strategy. Conduct research into training and development solutions and recommending appropriate implementation to influence and change behaviors. Present staff-developed and externally purchased training programs for employees. Identify appropriate external seminars and training programs for employees and administer the funding of these programs. Work in conjunction with external consultants to customize training curriculums for specific business units such as sales. Design and conduct team-building programs for departments, work groups and/or regions. Facilitate training programs organization-wide. Devise training effectiveness metrics and data collection process. Manage employee communication by producing and distributing printed and electronic messages. Design and produce employee recognition program and events. Comply with the Bank's security program, including but not limited to: Review and comply with the End-User Computing Agreement. Acquire good knowledge on functions and usage of computer systems as related to the assigned job functions. Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats. Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer. Job Qualifications/Requirements Required: Knowledge of talent development methodologies and techniques, instructional design and excellent presentation skills. Preferred: Prior experience in banking industry. Preferred: Bachelor's degree in English, Communication or related field. Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. Required: Ability to respond effectively to the most sensitive inquiries or customer complaints. Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members. Required: Strong interpersonal skills Required: Instructional design/curriculum development skills Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Required: Ability to manage budgets, payments and schedules. Required: Multitasking skills required. Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct. Required: Organizational ability with strong supervisory and management skills. Required: Ability to remain flexible in order to adapt to changes in the work environment. Required: Ability to study and apply new information. Required: Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills. Required: Ability to work accurately with close attention to detail. Required: Ability to maintain confidentiality of sensitive information. Required: Ability to work with co-workers, customers, and outside agencies professionally and tactfully. Required: Possess a work ethic that includes neatness, punctuality, and accuracy. Required: Exhibit a professional, businesslike appearance and demeanor. Required: Supervise and monitor staff for successful operations and proper customer service. Required: All managers and supervisors are responsible to comply with and enforce the End-user Computing Agreement. They are also responsible for establishing controls that incorporate: Segregation of duties and appropriate supervision. Transaction reconciliation. Review and clearing of exception items and conditions. Review of regularly occurring functions and reports. Reporting of discrepancies or differences in operating functions or generated reports. Protection and security of equipment, software and confidential data. Maintaining adequate environmental controls. Monitoring and maintaining control over the use of laptop computers. Required: They are also responsible for: Adequate staff training on the appropriate use of systems, handling of diskettes and media, security policies and protection of confidential information. Periodic review of adherence to established security controls. Reporting security deficiencies to the Information Security Officer. Protection of confidential information and records. Ensuring that all critical data is saved on the default server drives assigned to each user for automated backup. The salary range for this full-time position is $100,000.00 annually - $120,000.00 annually + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $100k-120k yearly 60d+ ago
  • Contact Center Senior Specialist

    Bank of Hope 4.6company rating

    Bank of Hope Job In Gardena, CA

    Provide quality customer service while answering calls from customers, internal associates and third party inquires Knowledgeable on deposit products and services, providing solutions depending on client needs Assist with online/mobile banking services and issues Awareness of irregular transactions and reporting suspicious/unusual activities to appropriate areas Understanding of regulatory compliance including BSA, fraud and loss prevention and adherence to Bank of Hope's policies and procedures Adherence to schedule and quantitative/qualitative goals Limited support of other functional areas of Retail Banking and business partners Open contributor to process/procedure improvements, peer to peer coaching and assist with training/on-the-job-training Other job-related duties as assigned Job Qualifications/Requirements Minimum Education Level: High school diploma/equivalent or higher Minimum Job Experience: 1-5 years Language requirements: English and Korean preferred Computer/software skills: intermediate computer and MS Office experience; mobile device experience preferred Communication skills: excellent written and oral communication, active listening skills, show sympathy/empathy, ability to communicate effectively and project a professional image Teamwork skills: open to feedback, not afraid to ask for help, collaborate and help teammates Critical thinking skills: able to multitask, think outside the box and use analysis/logic to find solutions Resilience: able to adapt to change and thrive in high leverage scenarios Preferred: previous customer service, call center and/or banking experience The salary range for this full-time position is $20.00 Hourly - $25.00 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $20-25 hourly 60d+ ago
  • Loan Officer III

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Keep abreast of industry changes, local economic, financial and legislative events which may have an impact on commercial lending activities. Analyze cash flow, liquidity, profitability, leverage and other financial ratios and be able to come to various conclusions, including evaluation of collateral and other relevant credit information. Prepare loan presentations that include all pertinent information associated with the overall risk of the loan, identifying the strengths and weaknesses of borrower's surrounding credits. Recommend or deny loan requests in conformance with banking regulations and Bank's loan policies and procedures. Gather documents to perfect the security interest in collateral, if applicable. Detect early warning signs of problem loans and immediate notification to a supervisor, Chief Credit Administrator, Loan Review, or Loan Servicing. Monitor loan covenants and conditions per loan agreement and report any violation to manager. Assist in loan closing and funding including obtaining signatures on loan documents according to the Bank's procedures. Analyze collateral values and insurance coverage. Collect loan accounts and overdraft information. Submit reports of calls made and document customer contact. Meet customers regularly and seek opportunities to grow relationship. Conduct site visits and on-site interviews under the supervision of a portfolio manager. Comply with regulatory requirements including but not limited to: Reg B, HMDA, Bank Secrecy Act, OFAC, and USA Patriot Act, CRA, Privacy, and Security. Comply with the Bank's security program, including but not limited to: Review and comply with the End-User Computing Agreement. Acquire good knowledge on functions and usage of computer systems as related to the assigned job functions. Be current and knowledgeable in industry's trend in safeguarding the Bank against confidential data leak, identity theft, fraudulent activities, and computer security threats. Reports suspicious activities to manager, Chief Risk Officer or Information Security Officer. Mentor junior lending staff. Occasional local travel is required, as may participate in client meetings with Relationship Managers. Participate in community organizations and/or events to help the Bank meet its CRA Objectives. All other reasonable duties as assigned. Job Qualifications/Requirements Required: 5+ years of commercial lending experience. Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. Required: Ability to respond effectively to customer complaints or other sensitive inquiries. Required: Ability to make effective presentations. Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Required: Strong Analytical/Math skills. Required: Effectively manage multiple deadlines and projects. Required: Knowledge of bank regulations affecting customer accounts. Required: Knowledge of lending operations, Note or International Dept policies and procedures. The salary range for this full-time position is $90,000.00 annually - $110,000.00 annually + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $37k-51k yearly est. 24d ago
  • Loan Portfolio Servicing Manager

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Review loan documents for completeness and accuracy Supervise Loan Portfolio Services Personnel Administer Loan Disbursements Review various loan reports Process data changes as needed Review title reports, legal documents for completeness and accuracy Review UCC reports Work with customers to obtain necessary signatures on loan documents Manage credit files (Globalwave) including ticklers and covenants updates Manage ordering appraisal and environmental reports Job Qualifications/Requirements Required: Excellent written and oral communication skills. Required: Ability to understand complex legal documents. Required: Basic computer skills. Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Required: Ability to train and mentor subordinates, junior staff, and new hires. he salary range for this full-time position is $90,000.00/annually - $94,000.00/annually + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $90k-94k yearly 60d+ ago
  • Sr. Corporate Strategy Analyst

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Support Strategic Planning: Assist in collaborating with the Corporate Strategy and Senior Leadership on key strategic activities such as strategic plan creation, monitoring, and communication efforts. Market Analysis & Research: Conduct comprehensive market analysis, competitive intelligence, and industry research to identify trends, risks, and opportunities that can inform strategic decisions. Monitor Strategic Initiatives: Support the execution of key strategic initiatives by tracking progress, identifying potential risks, and ensuring alignment with the organization's strategic priorities. Governance and Compliance: Help establish and maintain governance frameworks, policies, and standards for program and project management across the organization. Portfolio Management Support: Provide analytical support in the portfolio management process, assisting in the prioritization and resource allocation for programs and projects, ensuring alignment with business goals. Data Collection and Reporting: Collect and analyze data on project performance, creating regular reports and dashboards to track the status, outcomes, and performance of strategic programs and projects. Risk and Issue Management: Assist program and project managers in identifying, documenting, and escalating risks, issues, and changes within strategic programs and projects to ensure timely resolution. Stakeholder Communication: Support communication with internal and external stakeholders, including vendors and project sponsors, to ensure alignment on expectations and progress updates. Support Continuous Improvement: Help foster a culture of collaboration and continuous improvement by identifying opportunities for enhancing project and program management practices. Team Collaboration: Work closely with Corporate Strategy & PMO to provide analytical insights and support cross-functional initiatives, ensuring that strategic objectives are met. Job Qualifications/Requirements Minimum Education Level: Bachelor's Degree (Business, Economics, Accounting, Statistics or Computer Science) Minimum Job Experience: 3-5 years in financial services industry or in a corporate strategy role Language requirements: English Computer/software skills: Microsoft Office (Advanced skills in Excel & PowerPoint) Required: Highly analytical with the ability to define problems, collect data, and articulate findings and recommendations Strong quantitative skills with experience in financial modeling and/or data analytics Ability to work cooperatively in a team setting Must possess excellent time management and organizational abilities Excellent communicator, both oral and written Ability to quickly learn, apply and work with various core and auxiliary banking solutions and user interfaces The salary range for this full-time position is $80,000.00/annually - $100,000.00/annually + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $80k-100k yearly 39d ago
  • SBA Portfolio Analyst

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Answer mainline calls and process transactional servicing actions. Prepare credit memo that are simple or with minor complexity to appropriate lending authority for approval. Analyze financial statements or tax returns to generate relevant ratios including DCRs under the supervision of senior officers. Monitor loan covenants and conditions per loan agreement, collect documents, and follow-up delinquent accounts. Maintain various monitoring and loan status reports. Order various third party provided services. Provide assistance to senior officers. Attend trainings and meetings as assigned. Comply with Bank and U.S. SBA's established loan policies and procedures. Comply with regulatory requirements including Bank Secrecy Act-Anti Money Laundering, OFAC, US Patriot Act, Privacy Act and Community Reinvestment Act. Other duties and responsibilities assigned by the supervisor. Job Qualifications/Requirements Minimum Education Level: College Degree preferably in Accounting or Finance. Combination of experience and education can meet the job requirement Minimum Job Experience: Some experience in customer services functions a plus, but not required. Language requirements: English: Written: Advanced Verbal: Fluent Korean: Written: Intermediate Verbal: Conversational Computer/software skills: Basic in MS Outlook, Word, Excel Required: Good written and oral communication skills Ability to define problems, collect data, establish facts, and draw conclusions Ability to follow various work instructions with positive attitude The salary range for this full-time position is $23.00/hr - $24.04/hr + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $23-24 hourly 28d ago
  • Premier Banking Officer

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Proactively build relationships with existing and new, consumer and business customers by discovering customers' needs, to provide financial advice and offer bank products that will meet customers' financial goals. Collaborate with partnerships within the bank: Treasury Management Services, Mortgage, Credit Card, and Wealth Management; to help customers with specialized financial needs, and to retain and expand profitable relationships. Comply with bank's policies, procedures, and controls to minimize risk exposures, and be compliant with applicable laws, rules and regulations. Enhance customer satisfaction and build customer loyalty, by consistently engaging and connecting with customers; and exceed service expectations in timely manners, by taking ownership to effectively review and resolve customer issues. Translate goals and expectations into specific executable, weekly and monthly, sales activities to meet or exceed individual assigned goals. Use a consultative approach and effective sales processes, to maximize sales opportunities and effectively deliver sales results. Continuously learn to expand one's knowledge of features and benefits of deposit, loan, TMS, Wealth Management, and Digital Banking products and services; to become a trusted advisor and subject matter expert whom customers can depend on. Partake in overall branch efforts as a high-level team player, providing banking expertise and support in various banking duties. Job Qualifications/Requirements 2+ years of financial services industry experience in retail, mortgage, investment, private banking, or commercial banking Ability to build strong personal connections, utilizing keen listening skills to understand customer needs to provide sound solutions, to meet financial goals resulting in lasting relationships Excellent communication skills in person and over the phone Strong desire to educate and encourage customers to connect through Bank of Hope's Digital Banking self-service options Possess a strong drive to become a top performer and stay resilient to produce top of the line result Organized and well planned to stay efficient and follow through when closing sales Highly motivational with the ability to successfully meet team objectives while maintaining high levels of individual performance Ability to interact with integrity and professionalism with customers and employees Customer service focus with experience in handling complex transactions across multiple systems Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers Knowledge and understanding of retail compliance controls, risk management, and loss prevention Experience using strong business acumen to provide financial services consultations to small business customers Knowledge and understanding of consumer lending products Actively participate in branch duties with a strong sense of teamwork The salary range for this full-time position is $24.04 Hourly - $28.85 Hourly + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $24-28.9 hourly 8d ago
  • Senior Audit Manager

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Manage all phases of internal audits, including planning, testing, issues management, reporting, and continuous monitoring. Assist with conducting the annual risk assessment and developing the annual plan. Manage a team of auditors, providing support and assistance when necessary. Manage resource allocations for all audit activities. Manage relationships with various departments and external auditors/regulators. Communicate effectively with business leaders and senior management. Provide guidance and ongoing coaching to the audit team during the different stages of the audit process. Summarize and keep the Audit Director and the Chief Audit Executive informed of all significant audit findings as they occur during audits. Manage audits in an effective and efficient manner to meet audit budget. Review audit work products to ensure quality and adequacy. Manage audit findings to determine the existence and adequacy of remediation of action plans taken by management in response to audit findings. Stay current and informed of federal and state banking laws and regulations application to the various functions, activities, products, and services. Maintain and improve technical and professional knowledge though continuing education. Review assessment of personnel development needs and ensure staff maintains and improves technical and professional knowledge though continuing education. Recruit, develop, retain audit personnel. Provide assistance to external auditors, co-sourced vendors, and regulators. Job Qualifications/Requirements Bachelor's Degree in related area such as business management, accounting, finance, economics; with a graduate degree a plus 10-15+ years of internal audit experience and/or Risk Management experience preferably in the financial services industry. Experience in Regional and/or Large commercial bank preferred. In depth experience and knowledge in the banking industry, including banking laws and regulations and banking operations. In depth knowledge of internal control analyses and risk assessment methodologies, Institute of Internal Auditor. Standards, Generally Accepted Auditing Standards, internal controls, and Sarbanes-Oxley. Professional certification as a Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Anti-Money Laundering Specialist (ACAMS), or Certified Regulatory Compliance Manager (CRCM), other relevant certification Excellent written and oral communication and interpersonal skills in order to work with all levels of management. Must be effective at communicating issues through written reports, verbal discussions, and presentations. Ability to remain independent, unbiased, and neutral. Must be able to handle confidential information. Ability to solve problems; must possess excellent analytical skills. Ability to work well in a team environment. Ability to apply knowledge and sound judgment in decision-making. Excellent project management, organizational, and time management skills. Ability to navigate through the organization. Ability to work with co-workers, business leaders, senior management, and third parties professionally and tactfully. Strong planning, organizational, and prioritization skills. Strong problem solving, decision making, and time management skills. Experience with auditing software preferred (TeamMate+). Ability to communicate in both English and Korean is a plus Some travel may be required. The salary range for this full-time position is $160,000 - $185,000 + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $100k-140k yearly est. 60d+ ago
  • Operations Manager

    Bank of Hope 4.6company rating

    Bank of Hope Job In San Diego, CA

    Supports the Branch Manager to develop the banking center's performance by identifying and hiring top talent, setting clear objectives for the branch and each employee, implementing strategies to achieve sales and service goals, and monitoring overall progress. Demonstrates success in consistently meeting sales, service and operational performance goals by maximizing sales referrals, overseeing training, and ensuring the delivery of excellent customer service. Leverages leadership skills to motivate, coach, and develop employees to their highest potential. Keeps associates current with updates about new procedures, operational processes, product changes, sales and service results, or regulatory initiatives, and implements the necessary measures so that these changes are being executed properly. Constructs partnerships with the branch team to effectively connect customers to the appropriate business partners who can help them with specialized financial needs. Resolves customer complaints and concerns in a satisfactory and timely manner. Develops staff schedules to effectively meet customer traffic flows. Works effectively with Deposit Operations Department and other departments to resolve any and all operational issues in a timely manner. Ensures that the branch maintains a satisfactory audit rating by effectively following all necessary bank protocol and complying with all policies. Fosters a good working environment for all branch personnel. Schedules and oversees any training sessions so that all personnel clearly understand all policies and procedures, regulatory compliance topics, and all other relevant information pertaining to branch operations. Performs any and all other duties deemed necessary and reasonable to the running of a retail branch in a sales and service environment. Reconciles GL balances and accounts. Trains employees regarding branch operations. BSA, CRA, Fair Lending and other Compliance Responsibilities Approve CTR, monitoring daily transactions to ensure CTR are filed properly and promptly. Perform Enhanced Due Diligence for High Risk customers and research and prepare documentation upon BSA department's request. Spot check tellers journal to insure that tellers input correct information for BSA monitoring program. Ensure that New Accounts employees properly complete the New Account Checklist when approving new accounts documents. Coordinates with the bank BSA manager for determination of matches with OFAC, NCCT lists. Reporting suspicious activity to BSA officers and preparing SAR evaluation sheet as she finds suspicious activity or when it is requested by BSA department. Follow other procedures as deemed necessary to ensure compliance with the BSA program. Ensure the CRA and compliance requirements are met and the branch is following policies and procedures. Approve CTR, monitoring daily transactions to ensure CTR are filed properly and promptly. Perform Enhanced Due Diligence for High Risk customers and research and prepare documentation upon BSA department's request. Spot check tellers journal to insure that tellers input correct information for BSA monitoring program. Ensure that New Accounts employees properly complete the New Account Checklist when approving new accounts documents. Coordinates with the bank BSA manager for determination of matches with OFAC, NCCT lists. Reporting suspicious activity to BSA officers and preparing SAR evaluation sheet as she finds suspicious activity or when it is requested by BSA department. Follow other procedures as deemed necessary to ensure compliance with the BSA program. Ensure the CRA and compliance requirements are met and the branch is following policies and procedures. Approves CTR, monitoring daily transactions to ensure CTRs are filed properly and promptly. Performs Enhanced Due Diligence for High Risk customers and prepares documentation upon BSA Department's request. Spot checks teller's journal to ensure that tellers have input the correct information for the BSA monitoring program. Ensures that New Accounts employees properly complete the New Account Checklist when approving new accounts documents. Coordinates with the BSA Manager to determine potential matches under the OFAC, NCCT lists. Reports suspicious activity to BSA officers and prepares SAR evaluation sheets once any suspicious activity is found or when it is requested by the BSA Department. Ensures that all CRA and compliance requirements are met and the branch is following all policies and procedures. Knowledge, Skills Abilities Required Communication Skills: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. Ability to respond effectively to the most sensitive inquiries or customer complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members. Reasoning Skills: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail. Management Skills: Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct. Organizational ability with strong supervisory and management skills. Ability to remain flexible in order to adapt to changes in the work environment. Ability to study and apply new information. Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills. Ability to work accurately with close attention to detail. Ability to maintain confidentiality of sensitive information. Ability to work with co-workers, customers, and outside agencies professionally and tactfully. Possess a work ethic that includes neatness, punctuality, and accuracy. Exhibit a professional, businesslike appearance and demeanor. Supervise and monitor staff for successful operations and proper customer service. The Operations Manager is also responsible for establishing controls that incorporate: Segregation of duties and appropriate supervision Transaction reconciliation Review and clearing of exception items and conditions Review of regularly occurring functions and reports Reporting of discrepancies in operating functions or generated reports Protection and security of equipment, software and confidential data Maintaining adequate environmental controls Monitoring and maintaining control over the use of laptop computers Job Qualifications/Requirements Minimum five years of experience in banking and three years of experience in a supervisory position. Ability to analyze and organize financial information and perform complex financial calculations. Detailed knowledge of banking regulations and laws; compliance documentation, and reporting requirements. Ability to present a professional image in dealing with customers as well as external representatives and interdepartmental colleagues. The salary range for this full-time position is $70,000.00 - $77,000.00 + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $61k-103k yearly est. 29d ago
  • Jr Underwriter - CIB - Telecom

    Bank of Hope 4.6company rating

    Bank of Hope Job In Los Angeles, CA

    Complete initial analysis of proposed transactions. Responsibilities include financial spreading and modeling, industry research, comparable credit analysis, and identification of credit risks based on market dynamics, financial performance, and capital structure. Monitor existing loan portfolio, focusing on financial performance, covenant compliance and industry trends. Complete quarterly credit reviews. Complete KYC/AML/OFAC due diligence and analysis for new clients. Work with Loan Ops on deal closing and booking. Maintain credit documentation and files. Administer and follow-up on loan documentation due at deal close and over the life of the credit facility / client relationship. Maintain loan syndication site for Lead Admin Agent deals. Assist with episodic projects including internal and external audits, credit policy and procedure review, etc. Job Qualifications / Requirements Bachelor's Degree, preferably in finance and/or accounting. 2+ years of relevant corporate banking experience, credit training preferred. Excellent financial modeling capability with thorough understanding of accounting principles, financial statements, and cash flow analysis. Strong time management skills and ability to work under pressure within time constraints. Strong verbal communication and interpersonal skills to manage both internal and external relationships. Strong analytical and written skills, with an ability to comprehend complex financial matters. The salary range for this full-time position is $90,000.00 - $100,000.00 + bonus + benefits Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience. Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.
    $52k-82k yearly est. 19d ago

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Bank of Hope may also be known as or be related to Bank Of Hope, Bank of Hope, HOPE BANCORP INC, Hope Bancorp Inc and Hope Bancorp, Inc.