Customer Service Rep/Teller - Full-Time 35-40 hrs/wk
Bank of The Pacific job in Raymond, WA
Customer Service Rep/Teller is responsible for serving customers, performing account related transactions or maintenance and supporting branch functions. CSR's contribute to The Bank's success by delivering outstanding customer service, achieving individual goals and supporting team members. Processes a variety of customer account transactions, quickly, accurately and confidentially. Provides an exceptional banking experience to our customers by building relationships. * Greets customers, ascertains customers' needs and directs them to the appropriate branch representative. Informs clients of new services and product promotions. * Deliver outstanding service in all aspects of your daily tasks. * Assists customers with routine account-related requests/inquiries such as deposits or withdrawals, funds transfers, loan and installment payments, official checks and money orders, bank products or services, and other transactions as requested or assigned. * Maintains and reconciles a cash drawer, adhering to Bank cash handling & security policies and procedures. * Perform and support daily tasks that maintain the integrity of the branch (balance ATM, process night drop, balance negotiable instruments, process returned mail, balance credit card machine, monitor lobby rate sheets and brochures) * Researches and resolves customer service issues within given authority, acting as the liaison between the customer and other bank departments when necessary. * Secure against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds * Identify fraudulent activity * Perform and support daily tasks that maintain the integrity of the branch (balance ATM, process night drop, balance negotiable instruments, process returned mail, balance credit card machine, monitor lobby rate sheets and brochures) * Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner. * Provides an extraordinary customer experience * Complies with bank operations and security procedures in accordance with policy and standards. Education/Knowledge/Skills & Abilities * High School diploma or equivalent * Experience in a customer service work environment preferred * Prior cash handling experience preferred * Ability to work in a fast-paced cash handling environment * Maintain a professional demeanor at all times * Effective verbal and written communication skills; proper phone and email etiquette * Ability to work effectively as part of a team * Build relationships with customers and internal teammates * Basic math skills * Possess general computer knowledge, able to navigate menu operated systems * Keyboarding skills * Familiarity with standard office equipment such as adding machine, copier, fax, scanner, printer, etc. Physical and Mental Requirements: * Ability to perform repetitive finger, hand, and arm movements * Ability to lift up to 20lbs. * Ability to effectively discern information and formulate appropriate action * Ability to sit or stand for extended periods of time * Ability to reach, squat, bend, and manually manipulate standard office equipment * Ability to think critically and provide appropriate solutions Our Mission is simple, to be the best Bank for our employees, customers, investors and community. At Bank of the Pacific, we are committed to delivering memorable service beyond the customer's expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success. Our Core Values - We Care. We consistently demonstrate this through: Teamwork and open communication ~ Integrity, honesty and respect for others ~ Enthusiasm and positive recognition ~ Professionalism, initiative and innovation ~ Accountability, focused action and timely follow-through ~ Commitment to make our company a success For your Benefit We Offer: *
CSR Salary range is $18.00 to $20.00 per hour. * CSR II Salary range is $19.00 to $21.00 per hour. * CSR III Salary range is $21.00 to $23.00 per hour. * The specific salary offered will depend on several factors including but not limited to applicant's knowledge, skills and experience relevant to the position. * Eligible to participate in annual incentive plan. * We offer a comprehensive healthcare benefit package that includes: Medical, Dental, Vision, EAP, LTD, STD, Group Life, VTL, AD&D, FSA, DCAP, LFSA, and HSA. * Retirement Savings Plan through 401(k) with an additional Roth 401(k) option. We match 100% of your deferral up to 5% of eligible compensation. * Wellness Dollars up to $500 per year. * Weekend Wellness Hours, up to 4 per quarter. * Paid Birthday and Anniversary Holiday * 11 paid Holidays per Year * Sick Leave Time - Earn up to 8 days each Year * Vacation - 12 days each Year (first year adjusted based on hire) * Vacation Purchase Plan * Tuition Reimbursement * Employee Banking Privileges and Special Loan Features. (All paid time off is pro-rated for part-time employees based on their scheduled work hours.) All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct. Bank of the Pacific is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status. Salary Range Disclaimer: The base salary range represents the minimum and the maximum of Bank of the Pacific's salary range for this position. Actual salaries will vary depending on factors related to business needs and the employee's relevant knowledge, qualifications, experience, and job performance for the position.
Vendor Manager
Bank of The Pacific job in Aberdeen, WA
The Vendor Manager is responsible for managing all vendor relationships and the management and tracking of all contracts for the Bank. The Vendor Manager will be responsible for setting the practices, tools, & standards for vendor management/third-party risk management. This individual will support contract activities contract negotiations and collaborate with lines of business and Executive Contract Lead to ensure terms and pricing agreements made in the negotiation process are built into the contract and conform to Bank standards.
Vendor Management:
Risk Reporting and Governance
* Develop and deliver reports on vendor performance to senior management, risk committees, or the board.
* Maintain an inventory of all third-party relationships and their associated risks.
* Establish and maintain a strong working relationship with the Executive team and business units to optimize vendor management.
* Develop and maintain third-party risk management processes, including Vendor Management Policy and Procedures.
Selection and Due Diligence of Third-Party Vendors
* Work with business units to research, evaluate and select new vendors.
* Manage the onboarding process, including due diligence and contract finalization.
Ongoing Monitoring and Risk Management
* Monitor vendors for changes in risk exposure financial condition, performance and regulatory compliance.
* Conduct periodic reassessments and annual reviews, as per company policy and regulatory requirements.
* Oversee service level performance issue resolution, and escalation procedures.
* Analyze and evaluate each program or vendor for improvement opportunities and work with appropriate parties to implement.
Incident Response and Exit Strategy
* Support the business units in case of vendor-related incidents (data breach, service outages).
* Develop and maintain exit strategies and contingency plans for critical third-party vendors.
* Coordinate termination process when a vendor no longer meets risk requirements or business needs.
Compliance
* Maintain documentation and audit trails for regulatory audits and examinations.
* Ensure compliance with relevant regulations such as:
* FFIEC Guidelines
* GDPR, GLBA, SOX, etc., depending on the vendors' service and data scope
Contract Management and Monitoring:
* Work with executive contract lead and business units to structure vendor agreements with appropriate risk provisions and vendor performance requirements in compliance with Bank business objectives within the agreed costs and schedules.
* Monitor contract term expiration dates and notification periods allowing Bank amble time to negotiate or select new vendors prior to contract renewal.
* Maintain a strong working knowledge of contract management guidelines related to vendor contracts. review contracts for compliance with the Bank's internal guidelines.
* Work with Management on non-standard contract terms and conditions to ensure contract provisions meet bank objectives.
Management Systems and Applications
* Research, evaluate, and recommend contract management process improvements including vendor/contract management applications.
* Track and document all contracts and vendor management in appropriate systems.
Compliance:
All employees are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each employee is expected to be familiar with the legal and regulatory requirements and internal controls affecting their job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All employees shall be responsible for communicating upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Employees must participate in required training on pertinent compliance laws and regulations as required by the Bank of the Pacific.
All employees will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.
Education / Experience:
* Bachelor's degree in business or related field or equivalent education and related training.
* Experience in vendor management
Skills / Knowledge / Abilities:
* Proficiency in Microsoft Office Applications and vendor management software
* Excellent analytical, problem-solving and communication skills
* General knowledge of contract provisions and requirements
* Good presentation, leadership and team-building skills
* Excellent relationship management skills to work successfully across the Bank
* Must be self-reliant and self-directed enough to take independent action and make recommendations to staff and management. Take proactive steps to accomplish tasks.
* Strong communication skills with the ability to explain vendor and contractual requirements
Working Conditions / Environment / Potential Hazards:
* While performing the duties of this job the employee regularly works in a variety of settings and can include working outside exposed to weather elements.
* Work involves being able to concentrate on the matter at hand, sometimes managing distracting work conditions and interruptions.
* Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work additional hours as needed. Flexibility with schedule to meet the needs of the operations.
Physical Requirements:
* The employee is frequently required to stand, walk, type, and speak with internal and external customers for extended periods of time.
* Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials.
* Work may involve the constant use of computer screens.
* Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, fax machine, and other office equipment including those related to completing banking services in the branches. Work requires dexterity of hands and fingers with repetitive wrist and hand motion.
* Occasional lifting 20 lbs (i.e., deposit bags, money trays, loan files, boxes)
Our Mission is simple, to be the best Bank for our employees, customers, investors and community.
At Bank of the Pacific, we are committed to delivering memorable service beyond the customer's expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.
Our Core Values - We Care.
We consistently demonstrate this through:
Teamwork and open communication ~ Integrity, honesty and respect for others ~ Enthusiasm and positive recognition ~ Professionalism, initiative and innovation ~ Accountability, focused action and timely follow-through ~ Commitment to make our company a success
For your Benefit We Offer:
* Salary range for this position is $80,000 to $120,000 per year. The specific salary offered will depend on several factors including but not limited to applicant's knowledge, skills and experience relevant to the position.
* Eligible to participate in annual incentive plan.
* We offer a comprehensive healthcare benefit package that includes: Medical, Dental, Vision, EAP, LTD, STD, Group Life, VTL, AD&D, FSA, DCAP, LFSA, and HSA.
* Retirement Savings Plan through 401(k) with an additional Roth 401(k) option. We match 100% of your deferral up to 5% of eligible compensation.
* Wellness Dollars up to $500 per year.
* Weekend Wellness Hours, 4 per quarter.
* Paid Birthday and Anniversary Holiday
* 11 paid Holidays per Year
* Sick Leave Time - Earn up to 8 days each Year
* Vacation - 17 days each year (first year adjusted based on hire)
* Vacation Purchase Plan
* Tuition Reimbursement
* Employee Banking Privileges and Special Loan Features.
All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct.
Bank of the Pacific is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Salary Range Disclaimer:
The base salary range represents the minimum and the maximum of Bank of the Pacific's salary range for this position. Actual salaries will vary depending on factors related to business needs and the employee's relevant knowledge, qualifications, experience, and job performance for the position.
Floating Banker
Maple Valley, WA job
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.
With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You'll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required.
What you'll do
Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.
Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.
Perform quality work within deadlines with or without direct supervision.
Responsible for working effectively as a team contributor on all assignments.
Responsible for maintaining a high level of personal reliability and punctuality.
Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.
Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.
Responsible for complying with policies, procedures, security requirements, and government regulations.
Education & Certifications
H.S. Diploma
Experience & Travel
2 or more years of teller experience including sales experience with established goals (Required)
Travel 50%
Knowledge, skills & abilities
Possess strong organizational skills and be detail oriented.
Basic understanding of PC with Windows based applications and calculator.
Basic math, negotiation, and problem solving skills.
Possess effective verbal and written communication skills; proper phone and email etiquette required.
Possess good interpersonal and relationship building skills. Excellent customer service skills required.
Ability to work branch hours.
Compensation & Benefits
Targeted starting compensation range (based on experience) is $18+/hour plus $1.50 premium on top of base pay
Incentive and commission compensation may be awarded for eligible roles
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
401k (up to 4% match with immediate vesting)
Tuition reimbursement
Read more about these and additional benefits at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.
With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You'll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required.
What you'll do
Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.
Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.
Perform quality work within deadlines with or without direct supervision.
Responsible for working effectively as a team contributor on all assignments.
Responsible for maintaining a high level of personal reliability and punctuality.
Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.
Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.
Responsible for complying with policies, procedures, security requirements, and government regulations.
Education & Certifications
H.S. Diploma
Experience & Travel
2 or more years of teller experience including sales experience with established goals (Required)
Travel 50%
Knowledge, skills & abilities
Possess strong organizational skills and be detail oriented.
Basic understanding of PC with Windows based applications and calculator.
Basic math, negotiation, and problem solving skills.
Possess effective verbal and written communication skills; proper phone and email etiquette required.
Possess good interpersonal and relationship building skills. Excellent customer service skills required.
Ability to work branch hours.
Compensation & Benefits
Targeted starting compensation range (based on experience) is $18+/hour plus $1.50 premium on top of base pay
Incentive and commission compensation may be awarded for eligible roles
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
401k (up to 4% match with immediate vesting)
Tuition reimbursement
Read more about these and additional benefits at: Employee Benefits | Banner Bank
Commercial Banking Officer
Bank of The Pacific job in Olympia, WA
The Commercial Banking Officer is responsible for the development, and sales and risk management, of commercial banking relationships. Products include both non-credit and credit services, sold to relationships characterized by frequent, ongoing contact with clients in which banking services are provided in the context of being the primary bank, with long-term familiarity with client goals and needs. Valuable observations of client businesses are sometimes provided to clients on topics that are incidental to the provision of banking services. By these activities, the Commercial Banking Officer contributes to the corporation's goals for loans, deposits, and non-interest income and therefore has keen awareness of personal portfolio goals as relate to that contribution.
* Reviews lists, records, newspapers, networking opportunities, and other sources for business development leads.
* Develops new prospects and customers for the financial institution by maintaining an organized business development effort including but not limited to calling on new and existing clients, utilizing a contact management program, and planning and documenting calls as appropriate.
* Conducts other business development activities such as but not limited to joint calling with branch staff and product specialists, attending community and networking events, organizing events, publishing tombstones, and issuing newsletters.
* Interviews applicants for commercial banking services, both credit and non-credit services.
* Discusses client needs, problems or complaints with client relationship stakeholders.
* Evaluates potential customer loan requests and makes loan recommendations to management as appropriate. Analyzes and screens credit requests for all types of loans, utilizing all relevant information to determine client and prospect credit repayment capabilities. Reviews new laws, regulations, and policies that influence commercial lending within the financial institution and incorporates these as appropriate.
* Presents credit requests to management as appropriate or required by policy, by writing approval, problem credit, and other forms of loan memoranda.
* Presents non-credit and credit products to prospects and clients and refers client and prospects to other product specialists as appropriate including cash management, private banking, investment, branch, and other personnel.
* Negotiates credit terms, such as costs, loan repayment methods and collateral, including customer pricing for products sold as consistent with policies and procedures, and to be competitive with the market.
* Packages loans for prospects and clients, and recommends loan terms and conditions, and packages non-credit services, or directs supporting staff in such activities as appropriate. Ensures document accuracy relative to approved credit facilities. Corresponds with legal counsel or other agents, as appropriate, and as necessary.
* Monitors client performance versus that expected, documenting material variance and information, and making risk rating changes as appropriate. Includes but is not limited to the timely follow-up of financial reporting, covenant checks, and borrowing base review. Takes action regarding expiring notes in advance of maturity; collects past due payments quickly; and engages on other activities to maintain the credit quality of loan portfolio.
* Engages junior Commercial Banking Officers, Credit Analysts, Documentation Specialists, and Commercial Administrative Assistants as appropriate in the writing of loan memoranda, analyzing of data, completion of documentation, and risk management activities as routine among those activities essential to the development and risk management of commercial accounts.
* Manages large or complex commercial relationships, as needed, and counsels customers and prospects on banking and non-banking strategies.
* In some instances, maintains and enhances information base on local and national economics or industries, as well as other concerns, that would impact the financial institution's lending activities.
* Portfolio focus may be industry specific (such as agriculture, real estate, natural resource, or others).
* Other duties, in addition to those above, may be assigned by management.
Education/Knowledge/Skills & Abilities
* Bachelor's degree or equivalent in Finance, General Business or Accounting - desirable
* 2 - 3 years related job experience;
* Prior credit experience within a banking environment is desirable;
* Understanding of collateral requirements with general exposure to documentation
* Knowledge of credit investigations
* Use of bank standard word processing software and spreadsheet software with strong understanding of multiple math formulas.
* General communication (oral and written); clear voice communication; business telephone etiquette; distribute and exchange information with others; interaction with managers, employees, regulatory agencies, industry peers, customers, communicate/work with confidential information; compose draft written materials, correspondence/memoranda, reports, publications.
* Sound reasoning and judgement skills
* Exceptional interpersonal and rapport building skills
* Highly Organized
* Attention to Detail
* Knowledge Retention
Physical and Mental Requirements:
* General office environment
* May be necessary to work extended hours
* Periodic travel required
* Ability to perform repetitive finger, hand, and arm movements
* Ability to lift up to 20lbs.
* Ability to sit or stand for extended periods of time
* Ability to reach, squat, bend, and manually manipulate standard office equipment
Our Mission is simple, to be the best Bank for our employees, customers, investors and community.
At Bank of the Pacific, we are committed to delivering memorable service beyond the customer's expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.
Our Core Values - We Care.
We consistently demonstrate this through:
Teamwork and open communication ~ Integrity, honesty and respect for others ~ Enthusiasm and positive recognition ~ Professionalism, initiative and innovation ~ Accountability, focused action and timely follow-through ~ Commitment to make our company a success
For your Benefit We Offer:
* Salary range for this position is $90,000 to $140,000 per year. The specific salary offered will depend on several factors including but not limited to applicant's knowledge, skills and experience relevant to the position.
* Eligible to participate in annual incentive plan.
* We offer a comprehensive healthcare benefit package that includes: Medical, Dental, Vision, EAP, LTD, STD, Group Life, VTL, AD&D, FSA, DCAP, LFSA, and HSA.
* Retirement Savings Plan through 401(k) with an additional Roth 401(k) option. We match 100% of your deferral up to 5% of eligible compensation.
* Wellness Dollars up to $500 per year.
* Weekend Wellness Hours, 4 per quarter.
* Paid Birthday and Anniversary Holiday
* 11 paid Holidays per Year
* Sick Leave Time - Earn up to 8 days each Year
* Vacation - 22 days each year (first year adjusted based on hire)
* Vacation Purchase Plan
* Tuition Reimbursement
* Employee Banking Privileges and Special Loan Features.
All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct.
Bank of the Pacific is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Salary Range Disclaimer:
The base salary range represents the minimum and the maximum of Bank of the Pacific's salary range for this position. Actual salaries will vary depending on factors related to business needs and the employee's relevant knowledge, qualifications, experience, and job performance for the position.
Commercial Deposit Relationship Associate
Bank of The Pacific job in Vancouver, WA
A Commercial Deposit Relationship Associate serves as a vital liaison between the Customer, Commercial Lending, Commercial Services, Commercial Deposits, and Treasury Management. This role supports the deposit related needs of commercial clients by providing exceptional service in deposit account opening, account maintenance, treasury management referrals, customer service, and retail transactions in a commercial banking center. The associate ensures a seamless client experience by collaborating across departments and delivering timely, accurate, and professional support. This position supports the commercial banking teams in Vancouver WA, Lake Oswego OR, and Salem OR.
Principal Responsibilities:
Customer Onboarding & Account Management
* Assists with the transition of client's operating business (deposits/treasury management services) to Bank of the Pacific by collaborating with the Commercial Deposit Officer, Treasury Management Officer and/or Commercial Banking Officer, and Commercial Services, ensuring timely and accurate implementation. Review business organizational documents to determine appropriate signing authorities and responsible for confirming such entities are in good standing with applicable governmental agencies.
* Independently prepare and provide required information for customer relationships to be onboarded.
* Ensures accurate documentation and system input for all account-related activities
* Ensures quality control with all new account setups and maintenance
Client Support & Service
* Act as the primary point of contact for commercial clients' deposit-related inquiries and service needs.
* Cultivates commercial banking relationships by providing timely, accurate, and professional customer service and problem resolution.
* Assists customers with all account-related requests/inquiries such as deposits or withdrawals, funds transfers, loan and installment payments, wire transfers, official checks and money orders, bank products or services, treasury management and other transactions as requested or assigned.
* Handles complex service issues with a solutions-oriented approach and escalate when necessary
* Ability to make client calls and actively participate in the sales development process
* Maintains current working knowledge of commercial account products, treasury management services, digital services and investment alternatives.
Internal Collaboration
* Serves as a liaison between Commercial Lending Officer, Treasury Management, and Retail Banking teams to coordinate support for clients.
* Supports commercial bankers by preparing deposit related materials for client meetings and presentations and support for clients
* Partners with retail operations, compliance teams, and other departments to ensure processes align with bank policy and regulatory standards.
Documentation & Compliance
* Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
* Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Retail Operations & Facilities
* Maintains and reconciles a teller drawer, adhering to Bank cash handling & security policies and procedures.
* Monitoring and decisioning daily account overdrafts
* Completes certifications, reconciliations and branch tests as required to ensure alignment with new or changed procedures.
* Provides ITM/ATM customer support.
* Assist the Commercial Banking Center Security Officer with alarm testing and ITM/ATM vendor support.
* Assists Commercial Banking Center Team Lead and Facilities Department with building maintenance administration and coordination as needed.
Performs other duties as assigned.
Compliance:
All employees are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each employee is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All employees shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Employees must participate in required training on pertinent compliance laws and regulations as required by the Bank of the Pacific.
All employees will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.
Education / Experience:
* High School diploma or equivalent
* Undergraduate degree in business administration or equivalent experience, preferred.
* 3+ years of recent experience in commercial banking, customer service, new account processing, treasury management customer service, and/or support environment with a thorough knowledge of commercial business account operations and banking services.
* General knowledge of loan operations, documentation, terms and collateral - preferred.
Skills / Knowledge / Abilities:
* Excellent oral and written communication skills.
* Good attention to detail.
* Excellent follow-up skills.
* Knowledge of retail and commercial banking products and services
* Knowledge of payment products
* Ability to apply internal policies, standards, procedures and practices to the assigned function.
* Competent with software applications as required by specific job duties, to computer regulatory code assignments.
* Ability to apply state and federal regulatory/reporting requirements pertaining to assigned function.
* Knowledge of modern office practices and procedures.
* Knowledge of Treasury Management Services products and systems - preferred
* Experience with the Demand Deposit Account Analysis System - preferred
* Experience with new account regulations and requirements
* Experience with opening and maintaining new accounts
* Able to work independently; can reliably maintain a productive, personal work schedule.
* Basic proficiency in PC software including word processing and spreadsheet programs, and bank customer information and transaction programs.
* Understanding of the bank's policies and procedures
Working Conditions / Environment / Potential Hazards:
* While performing the duties of this job the employee regularly works in general office setting with a controlled climate.
* Work involves being able to concentrate on the matter at hand, sometimes managing distracting work conditions and frequent employee and customer contacts and interruptions during the day.
* Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work additional hours as needed.
* Occasional travel may be required to support commercial banking teams and customers in the southern region of the bank's footprint.
Physical Requirements:
* The employee is frequently required to stand, walk, type, and speak with internal and external customers for extended periods of time.
* Work may involve the constant use of computer screens and sitting throughout the day.
* Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials.
* Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, fax machine, and other office equipment including those related to completing banking services in the branches. Work requires dexterity of hands and fingers with repetitive wrist and hand motion.
* Occasional lifting 20 lbs (i.e., deposit bags, money trays, loan files, boxes).
Our Mission is simple, to be the best Bank for our employees, customers, investors and community.
At Bank of the Pacific, we are committed to delivering memorable service beyond the customer's expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.
Our Core Values - We Care.
We consistently demonstrate this through:
Teamwork and open communication ~ Integrity, honesty and respect for others ~ Enthusiasm and positive recognition ~ Professionalism, initiative and innovation ~ Accountability, focused action and timely follow-through ~ Commitment to make our company a success
For your Benefit We Offer:
* Salary range for this position is $23.00 to $30.00 per hour. The specific salary offered will depend on several factors including but not limited to applicant's knowledge, skills and experience relevant to the position.
* Eligible to participate in annual incentive plan.
* We offer a comprehensive healthcare benefit package that includes: Medical, Dental, Vision, EAP, LTD, STD, Group Life, VTL, AD&D, FSA, DCAP, LFSA, and HSA.
* Retirement Savings Plan through 401(k) with an additional Roth 401(k) option. We match 100% of your deferral up to 5% of eligible compensation.
* Wellness Dollars up to $500 per year.
* Weekend Wellness Hours, 4 per quarter.
* Paid Birthday and Anniversary Holiday
* 11 paid Holidays per Year
* Sick Leave Time - Earn up to 8 days each Year
* Vacation - 12 days each year (first year adjusted based on hire)
* Vacation Purchase Plan
* Tuition Reimbursement
* Employee Banking Privileges and Special Loan Features.
All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct.
Bank of the Pacific is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Salary Range Disclaimer:
The base salary range represents the minimum and the maximum of Bank of the Pacific's salary range for this position. Actual salaries will vary depending on factors related to business needs and the employee's relevant knowledge, qualifications, experience, and job performance for the position.
Product Marketing Director
Spokane, WA job
About Us:
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
About the Role:
This position is responsible for managing the development, implementation, and performance of marketing, advertising and customer experience.
Develop innovative cross functional marketing programs and campaigns that elevate the organization's brand reputation and create top-line demand for product offerings and services across the organization's lines of business.
Oversee and directly manage a plurality of marketing projects of varying scope, size and complexity on behalf of the Commercial, Retail Wealth Management and Home Lending divisions, as assigned.
Responsible for the development of sales and promotional campaigns in support of annal brand objectives, prioritizing field-driven market initiatives and indirectly overseeing local field marketing liaisons.
Direct a variety of creative agencies, third-party vendors and other suppliers, maximizing outside skills and resources while minimizing financial outlays to bring insight and expertise to marketing projects and plans.
Monitor and evaluate the financial aspects of marketing strategy and tactics, such as budgets expenditures, research and development appropriations and return on investment.
Responsible for advocating and promoting the Columbia brand promise and messages throughout the company and fostering a culture of living and owning the brand message.
Implement sales forecasting and strategic planning methodologies to ensure the sale and profitability of products or services analyzing business development and brand awareness activities and market trends.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned.
About You:
Bachelor's degree in communications, Business or equivalent work experience required.
4-7 years of Marketing experience or related experience with an emphasis on strategy development, project management and brand marketing management required.
Banking experience preferred.
Advanced knowledge of marketing strategies and banking services products.
Advanced project management and matrix management oversight skills, with the ability to establish processes and project timelines to ensure delivery of sophisticated, multi-faceted marketing communication tactics and techniques.
Proven ability to develop effective advertising and media recommendations across traditional and non-traditional media channels, utilizing media budgets of varying size and scope.
Advanced project management, analytical, and problem-solving skills with ability to exercise creativity with excellent planning and organizational skills with strong follow-through.
Proven experience working with Senior leadership in championing new approaches, securing incremental budget allocations and gaining buy-in and support for unique and unfamiliar marketing tactics and techniques.
Occasional travel may be required.
Job Location(s): Ability to work fully onsite at posted location(s).
Tacoma, Portland, Spokane
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $100,000 - $145,000, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
Auto-ApplySmall Business Underwriter (Remote - Boise, ID, Spokane or Walla Walla, WA)
Spokane, WA job
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Small Business Underwriter for Banner Bank you will Underwrite QuickStep small business loan requests. Ensure that booked requests meet the Bank's lending policies and procedures, and that the resulting loans perform within expected loss and delinquency parameters. Review performance of existing QuickStep credits and make recommendations to restructure problem credits.
In this role you will have the opportunity to:
Analyze, review, and approve/decline all small business loan requests in one or more of the following areas: lines of credit, auto/equipment loans, commercial real estate loans, and commercial credit cards for applicants.
Assemble, collect, and verify the accuracy of documentation needed for booking sound and safe loans.
Develop proficiency in using the loan origination application processing system. Recommend terms and conditions of loan that best fits the customer and the bank. Offer cross-sell opportunities to applicants that demonstrate the financial capacity to service the debt.
Contribute to the Bank's profitability by making small business loans which meet Bank standards for economic value and safety.
Contribute to the Bank's favorable image in the community by carrying out loan activities in a manner promoting customer goodwill.
Learn to analyze financial statements, perform tax analysis and determine cash flows.
Provide assistance to other underwriters and support consumer underwriting activities as needed.
Comply with policies, procedures, security requirements, and government regulations.
Education & Certifications
Associate's degree: Accounting, Business, Economics, Law, Computer Science or other related field required (an equivalent combination of education and experience may be considered)
Experience
Experience in commercial credit analysis or small business underwriting required
Knowledge, Skills and Abilities
Knowledge of financial institution policies and procedures.
Possess good sales, organizational, communication, and public relations skills, particularly in working with documentation that requires special or confidential handling.
Proficient with the Bank's loan application processing system and Microsoft Office, including Word and Excel.
Ability to work independently and accurately in a deadline driven environment.
Knowledge of federal and state laws and regulations relating to small business lending, including SBA Express program policies and procedures.
Compensation & Benefits
Targeted starting compensation range is based on location and experience: $24.19 - $28.46/hour
Incentive and commission compensation may be awarded for eligible roles
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
401k (up to 4% match with immediate vesting)
Tuition reimbursement up to $5,250 annually (minimum service requirement)
Read more about these and additional benefits at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Auto-ApplyAsset Recovery Coordinator
Federal Way, WA job
At Financial Pacific Leasing, we believe that when our people thrive, our business thrives. We're committed to creating a workplace where every associate feels supported, empowered, and inspired to make a difference - for our customers and for each other.
Our culture is strong and built on the values of Trust, Care, Innovation, Continuous Learning, Customer Focus, and Result Orientation. We're excited to connect with candidates who live these values and bring a spirit of collaboration, curiosity, and drive to everything they do.
Join us a partner in progress - because at Financial Pacific Leasing, the best way forward is together.
About Us
Financial Pacific Leasing, a subsidiary of Columbia Bank, is a commercial equipment leasing and financing company based in Federal Way, WA. Since 1975, we've been a leader in the leasing industry, proud of our people and committed to creating a work environment that is rewarding, challenging, and fun.
The Position:
We're looking for a detail-oriented team player to manage repossession assignments, track asset performance, and support equipment evaluations for Credit, Funding, and Collections. This role involves coordinating with outside agencies, maintaining accurate records, and ensuring compliance with company standards.
If you're organized, reliable, and have strong communication and computer skills, we'd love to hear from you!
Key Responsibilities:
* Coordinate and track repossession assignments, ensuring outside agencies meet performance standards.
* Reviews key factors such as cost, location, urgency, and asset value to determine and assign repossession actions based on economic feasibility.
* Manage and communicate assignment changes, cancellations, or holds to agencies and internal teams.
* Review and audit incoming documentation for accuracy and compliance.
* Appraise equipment and establish fair market values for Credit, Funding, and Collections.
* Maintain and update internal databases.
* Ensure confidentiality of company information.
* Build and maintain positive relationships with internal staff and external vendors.
* Provide support to other team members as needed.
* Maintain regular and punctual attendance.
* Perform other duties as assigned by management.
Candidate Requirements:
* High school diploma or equivalent.
* Data entry skills and the ability to multitask.
* Collection experience in a leasing/contract environment or equivalent preferred.
* Experience in equipment evaluation and recovery techniques preferred.
Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The hourly pay rate for this role is $20.00 - $25.00. The pay rate for the successful applicant depends on a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, and education. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates cost-effective benefit options including comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid time off for vacation, illness, volunteerism, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Financial Pacific Leasing is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.
Small Business Consultant- Hastings Branch
Spokane, WA job
Job DescriptionMore than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Small Business Consultant, you will provide an exceptional client experience while engaging in a broad range of sales and service activities at branch locations. Consult with clients to facilitate client awareness and education of bank products and services, including digital banking capabilities. Process a variety of routine financial transactions accurately and efficiently. Open and maintenance client accounts and address client requests, inquiries and complaints promptly and efficiently. Assist in branch lending processes by accepting applications, answering client questions, and booking loans.In this role you will have the opportunity to:
Act as a leader in providing an exceptional client sales and service experience at branch locations. Assists with the operations of the branch along with the on-going training, mentoring, and coaching of team members.
Grow and maintain a consumer/business lending pipeline by deepening client and center of influence relationships to continuously source referrals. Independently conducts outbound calls and networking activities, participates in delivering banking presentations.
Consult with clients on bank products and services to attract, expand, and retain client relationships. Apply need-based sales techniques to build client awareness of bank products and services that will enhance the client relationship with the bank. Recognize and facilitates referral opportunities to other business lines (including Commercial Lending, Treasury Management, Mortgage Lending and Investment Services.)
Communicate proactively with current and prospective clients to educate, ensure understanding, resolve issues, develop and maintain client loyalty and solicit client feedback to improve bank performance. Hold client appointments scheduled by clients and/or branch team as well as walk-in appointments to identify and meet client needs.
Open new accounts, verifies and processes changes to existing accounts, responds to inquiries, and resolves related account problems to ensure client satisfaction. Responsible for complying with policies, procedures, security requirements, and government regulations.
Assist in branch lending processes, educates clients regarding lending options, completes thorough loan applications and documentation.
May process a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Balances cash drawer, counting currency and coin accurately.
Education & Certifications
H.S. Diploma: required (an equivalent combination of education and experience may be considered)
NMLS Registration required
Experience
4+ years of banker/client relationship consultant or related sales experience with established goals required
Knowledge, Skills and Abilities
Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Functional knowledge of complex accounts. (Ex. Trust, Power of Attorney, Guardianship, Court-Blocked, etc.)
Ability to analyze client credit data and other related financial information to identify client needs and recommend solutions. Functional knowledge of consumer and business lending best practices.
Possess effective selling, cross selling and referral skills. Demonstrated networking skill and ability to manage branch referrals.
Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
Strong ability to multi-task; Able to be flexible and react swiftly to client or branch needs and adjusting priorities.
Ability to effectively use computer software including Microsoft Outlook, Word, and related business and communication tools.
Travel
10%
Compensation and Benefits
Targeted starting salary range (based on experience): $22.32-$32.08/hourly
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Get more information at: Employee Benefits \u007C Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Item Processing Specialist
Spokane, WA job
About Us:
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
About the Role:
Process various aspects of item processing deposit transactions. Process all presented transactions timely and accurately. The essential functions may be performed same day or next business day depending on the situation.
Determines necessary action to correct errors utilizing image-based processing solutions.
Operates Check 21 scanning equipment. Acts as a resource with Check 21 capture troubleshooting via phone and email and escalates issues as appropriate.
Verifies transmittals to work bundles and prepares cash letters and endpoint summaries for outgoing paper and image cash letter transmissions within established deadlines.
Responsible for the accurate and timely escalation of all Item Processing production issues to the Item Processing lead or manager.
Ensures completion of department production spreadsheets, metrics, and trending.
May be responsible for directing junior associates in day-to-day work activities.
Support internal customers via phone and email.
Balance and reconcile general ledger accounts.
Reconcile nonpost and stop payment reports, returned and NSF items.
Research and reconcile all out of balance customer transactions as necessary ie, duplicate postings, encoding errors, etc.
Process incoming and outgoing large return item notifications.
Decision fraud product exceptions.
Prepare outgoing foreign item cash and adjustment letters.
Perform data entry and uploads.
Process requests for research information, adjustments, and affidavits.
Depository corrections.
Check adjustments.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned.
About You:
H.S. Diploma/GED, required.
Bachelor's Degree, preferred.
3-5 years of banking experience or equivalent, required.
Strong written and verbal communication is required.
Possesses the ability to work both independently and within a team with minimal direction.
Ability to use basic office equipment and 10-key by touch.
Ability to work flexible hours.
PC literate in Excel, Word, Outlook and Windows.
Requires related experience and/or product knowledge.
Occasional travel
Job Location(s): Ability to work fully onsite at posted location(s).
Liberty Lake, WA
Spokane, WA
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $18.00 to $25.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
Auto-ApplyCommercial Card Sales Consultant
Spokane, WA job
About Us:
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
About the Role:
The Commercial Card Consultant is responsible for developing new business and expanding existing commercial card relationships. Develop and execute sales plans to promote, sell, and expand commercial card accounts and volumes to the bank customers and prospects. This entry level sales role interfaces with primarily small to mid-size commercial clients virtually and on the phone and works with internal partners to provide a complete payables solution to company owners, managers, and finance professionals.
Execute sales strategy for the assigned market to meet or exceed assigned sales and portfolio goals through varied sales cycles.
Evaluate opportunities and present commercial card solutions to meet customer's goals and objectives.
Partner with Retail and Business Banking and treasury management partners to source new opportunities, execute sales leads, complete underwriting efforts, implement solutions, and maintain existing relationships.
Design and evaluate customer needs and goals and design appropriate card based payable solutions to enable goal achievement.
Prepare and present solutions to company management, providing detailed explanations of often complex solutions while showing features, benefits, and unique solutions associated with each product or service offering.
Coordinate and implement solutions, from application through approval and implementation. Consultant is responsible to ensure customer's needs are met through the sales and implementation process.
Maintain and engage with customers to keep existing business while identifying future growth opportunities and solutions.
Maintain in depth industry knowledge through seminars, conferences, and publications to represent the constantly changing payments landscape as a product champion and expert.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned.
About You:
Bachelor's Degree Business, Finance or related fields Preferred.
3-5 years Treasury Management sales, commercial card sales, or related banking and payment experience Required
Knowledge of cards, payments, and payment systems required to evaluate, consult, and sell solutions to commercial clients.
Knowledge and understanding of bank payment systems, treasury management products, competitive practices and the impact of technology, regulatory, and legislative changes on services offered by commercial banks and other financial providers.
Demonstrate ability to consistently develop and execute sales planning within assigned sales territory selling products with frequently long sales cycles.
Proven record of consistently achieving established sales and customer satisfaction goals, demonstrate effective new business development strategies, and build/source new relationships.
Possess strong analytical, problem solving, customer service, organizational, and interpersonal skills. Excellent written and verbal communication skills required to develop and present effective sales proposals virtually as well as in person.
Proficient in MS Word, Excel, PowerPoint, teams and industry specific software applications.
Job Location(s): Ability to work fully onsite at posted location(s).
Boise, ID, Spokane, WA, Salt Lake, UT
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $102,000.00 - $130,000.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
Auto-ApplySBA Loan Closing Specialist
Washington job
About Us:
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia we believe the best way forward is together. Together for people. Together for business. Together for better.
About the Role:
In this role, you will process and fund bank approved SBA 7(a), USDA, 504 and other government guaranteed loans as assigned by the SBA Closing Director. Work with borrowers, production staff and third parties to ensure timely and accurate loan closings. Collect and review documentation, perform borrower, entity, and loan related searches, perfect loan collateral, and ensure proper documentation of loans as specified and approved by the Bank and the requirements that fall within the Standard Operating Procedures of the Small Business Administration and other Government Guaranteed Loan Programs.
Identify and collect documentation in support of and as specified within the banks' loan approval. Plan tasks and workflows to meet closing deadlines.
Order Flood certifications, IRS Verifications, Site Visit reports CAVIRs, OFACS, UCC Searches and other reports as required. Review insurance documents to ensure proper type and coverage for each transaction.
Verify and determine the amount and source of borrower injection funds.
Review Purchase and Sale Agreements, Real Estate documents, entity documents of potential borrowers and related entities to ensure compliance with bank and SBA requirements.
Prepare lenders instructions and coordinate loan closings with escrow and title companies.
Perform loan related searches on individuals, entities, and collateral.
Responsible for accurate ordering and generation of Laser Pro and SBA documents.
Coordinate closings between borrowers, Bank Associates, Certified Development Companies, and escrow/title companies as necessary. Facilitate loan funding and the subsequent follow up for all post-closing documentation items.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others within the team.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned
About You:
H.S. Diploma/GED
4-7 years of SBA closing experience and knowledge of SBA loan program requirements or equivalent work experience, required.
Basic knowledge of SBA, Standard Operating Procedures, and USDA requirements.
Ability to comply with bank policy and procedures.
Experience working with SBA production staff and underwriters.
Ability to actively manage 3-5 loan files on an on-going basis, with adherence to bank established Closing Service Level Agreements.
Demonstrate a high level of organization, attention to detail, accuracy, and thoroughness, with the ability to multi-task.
Knowledge of personal computer and related software packages, including but not limited to, MS Office Word, Excel, and Outlook, and other business machines standard in the industry.
Ability to work under pressure and organize own work with guidance from Supervisor.
Job Location(s): Ability to work fully onsite at posted location(s).
Idaho, Utah Colorado, Washington, Oregon Arizona, Nevada, or California
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $28.00 - $40.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
Auto-ApplyVendor Manager
Bank of The Pacific job in Long Beach, WA
The Vendor Manager is responsible for managing all vendor relationships and the management and tracking of all contracts for the Bank. The Vendor Manager will be responsible for setting the practices, tools, & standards for vendor management/third-party risk management. This individual will support contract activities contract negotiations and collaborate with lines of business and Executive Contract Lead to ensure terms and pricing agreements made in the negotiation process are built into the contract and conform to Bank standards.
Vendor Management:
Risk Reporting and Governance
* Develop and deliver reports on vendor performance to senior management, risk committees, or the board.
* Maintain an inventory of all third-party relationships and their associated risks.
* Establish and maintain a strong working relationship with the Executive team and business units to optimize vendor management.
* Develop and maintain third-party risk management processes, including Vendor Management Policy and Procedures.
Selection and Due Diligence of Third-Party Vendors
* Work with business units to research, evaluate and select new vendors.
* Manage the onboarding process, including due diligence and contract finalization.
Ongoing Monitoring and Risk Management
* Monitor vendors for changes in risk exposure financial condition, performance and regulatory compliance.
* Conduct periodic reassessments and annual reviews, as per company policy and regulatory requirements.
* Oversee service level performance issue resolution, and escalation procedures.
* Analyze and evaluate each program or vendor for improvement opportunities and work with appropriate parties to implement.
Incident Response and Exit Strategy
* Support the business units in case of vendor-related incidents (data breach, service outages).
* Develop and maintain exit strategies and contingency plans for critical third-party vendors.
* Coordinate termination process when a vendor no longer meets risk requirements or business needs.
Compliance
* Maintain documentation and audit trails for regulatory audits and examinations.
* Ensure compliance with relevant regulations such as:
* FFIEC Guidelines
* GDPR, GLBA, SOX, etc., depending on the vendors' service and data scope
Contract Management and Monitoring:
* Work with executive contract lead and business units to structure vendor agreements with appropriate risk provisions and vendor performance requirements in compliance with Bank business objectives within the agreed costs and schedules.
* Monitor contract term expiration dates and notification periods allowing Bank amble time to negotiate or select new vendors prior to contract renewal.
* Maintain a strong working knowledge of contract management guidelines related to vendor contracts. review contracts for compliance with the Bank's internal guidelines.
* Work with Management on non-standard contract terms and conditions to ensure contract provisions meet bank objectives.
Management Systems and Applications
* Research, evaluate, and recommend contract management process improvements including vendor/contract management applications.
* Track and document all contracts and vendor management in appropriate systems.
Compliance:
All employees are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each employee is expected to be familiar with the legal and regulatory requirements and internal controls affecting their job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All employees shall be responsible for communicating upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Employees must participate in required training on pertinent compliance laws and regulations as required by the Bank of the Pacific.
All employees will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.
Education / Experience:
* Bachelor's degree in business or related field or equivalent education and related training.
* Experience in vendor management
Skills / Knowledge / Abilities:
* Proficiency in Microsoft Office Applications and vendor management software
* Excellent analytical, problem-solving and communication skills
* General knowledge of contract provisions and requirements
* Good presentation, leadership and team-building skills
* Excellent relationship management skills to work successfully across the Bank
* Must be self-reliant and self-directed enough to take independent action and make recommendations to staff and management. Take proactive steps to accomplish tasks.
* Strong communication skills with the ability to explain vendor and contractual requirements
Working Conditions / Environment / Potential Hazards:
* While performing the duties of this job the employee regularly works in a variety of settings and can include working outside exposed to weather elements.
* Work involves being able to concentrate on the matter at hand, sometimes managing distracting work conditions and interruptions.
* Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work additional hours as needed. Flexibility with schedule to meet the needs of the operations.
Physical Requirements:
* The employee is frequently required to stand, walk, type, and speak with internal and external customers for extended periods of time.
* Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials.
* Work may involve the constant use of computer screens.
* Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, fax machine, and other office equipment including those related to completing banking services in the branches. Work requires dexterity of hands and fingers with repetitive wrist and hand motion.
* Occasional lifting 20 lbs (i.e., deposit bags, money trays, loan files, boxes)
Our Mission is simple, to be the best Bank for our employees, customers, investors and community.
At Bank of the Pacific, we are committed to delivering memorable service beyond the customer's expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.
Our Core Values - We Care.
We consistently demonstrate this through:
Teamwork and open communication ~ Integrity, honesty and respect for others ~ Enthusiasm and positive recognition ~ Professionalism, initiative and innovation ~ Accountability, focused action and timely follow-through ~ Commitment to make our company a success
For your Benefit We Offer:
* Salary range for this position is $80,000 to $120,000 per year. The specific salary offered will depend on several factors including but not limited to applicant's knowledge, skills and experience relevant to the position.
* Eligible to participate in annual incentive plan.
* We offer a comprehensive healthcare benefit package that includes: Medical, Dental, Vision, EAP, LTD, STD, Group Life, VTL, AD&D, FSA, DCAP, LFSA, and HSA.
* Retirement Savings Plan through 401(k) with an additional Roth 401(k) option. We match 100% of your deferral up to 5% of eligible compensation.
* Wellness Dollars up to $500 per year.
* Weekend Wellness Hours, 4 per quarter.
* Paid Birthday and Anniversary Holiday
* 11 paid Holidays per Year
* Sick Leave Time - Earn up to 8 days each Year
* Vacation - 17 days each year (first year adjusted based on hire)
* Vacation Purchase Plan
* Tuition Reimbursement
* Employee Banking Privileges and Special Loan Features.
All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct.
Bank of the Pacific is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Salary Range Disclaimer:
The base salary range represents the minimum and the maximum of Bank of the Pacific's salary range for this position. Actual salaries will vary depending on factors related to business needs and the employee's relevant knowledge, qualifications, experience, and job performance for the position.
Commercial Services Specialist
Bank of The Pacific job in Aberdeen, WA
* Partners with Commercial Banking Officers and Treasury Management to facilitate a professional and timely on-boarding and customer experience. * Cultivates commercial banking relationships by providing timely, accurate, and professional customer service and problem resolution.
* Responds to overall general banking questions and provides assistance with funds transfer requests, stop payment requests, wire transfer requests, image/statement requests, transaction posting errors/resolution, account analysis and bank account statement questions, and inquiries regarding funds availability
* Facilitates the transition of client's operating business to Bank of the Pacific, ensuring timely and accurate implementation of deposit accounts, online banking and treasury services. Discuss treasury management services as well as other fee based online services with clients. Fully explain the features and benefits of the online services.
* Provides efficient and accurate training of online services including NACHA requirements and cyber security best practices.
* Opens new accounts, set up all new loan customer profiles in Horizon and prepares, as requested, documentation for new accounts, online banking, wire transfers, ACH origination, business bill pay, and positive pay.
* Accurately performs account and treasury service maintenance functions including but not limited to: general account maintenance (adding, removing and updating account signers, address changes, statement settings, account analysis maintenance, adding and maintaining accounts, users, functionality, and limits to online banking, positive pay, perform password resets, supplemental training, etc.). Perform maintenance on clean-up projects as needed.
* Processes client deposits, transfers, wires, loan advances, etc., within assigned level of authority in accordance with bank procedures.
* Establishes, maintains, and updates files, records, accounts and other information as needed to support and document office activities.
* As directed by the relationship manager, work directly with client to ensure issues needing immediate attention are resolved in a timely fashion.
* Maintains current working knowledge of commercial account products, treasury management services, digital products and investment alternatives.
* Maintains a thorough understanding of the relationships/portfolios supported.
* Provide Intra-Department support with reports and balancing.
* Perform back office duties to support ACH Origination and daily oversight of ACH delivery to Fed as well as ACH Risk Exposure Monitoring. Review daily ACH reports, prepare return/exceptions, prepare notices and or notify appropriate department or company of returns, notice of change or pre-notes. Communicate with branches on ACH originations and bill payments with insufficient funds. Cancel bill payments in iPay per branch request.
* Perform daily review of positive pay exceptions. Work with ACH Operator to return ACH and Check exceptions flagged for return by client.
* Review and resolve suspect ACH and Wires within online risk fraud analytics.
* Add branch stop payments to Horizon.
* Review payments and payees in Business Bill Pay for potential OFAC violations.
* Additional duties as assigned.
Compliance:
All employees are accountable for compliance with all laws, regulations and adherence to established internal controls and procedures when performing their job duties. Each employee is expected to be familiar with the legal and regulatory requirements and internal controls affecting his or her job responsibilities. It is the affirmative duty of each employee to carry out these responsibilities at all times in a manner that complies with all applicable legal and regulatory requirements and internal controls. All employees shall be responsible for communicating upward, problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions. Employees must participate in required training on pertinent compliance laws and regulations as required by the Bank of the Pacific.
All employees will be committed to maintaining a high level of compliance with the Bank Secrecy Act and Anti Money Laundering, USA PATRIOT Act and Financial Recordkeeping regulations recognizing that all three acts are important tools in federal efforts to combat organized crime, terrorism and drug trafficking.
Education / Experience:
* High School diploma or equivalent
* Undergraduate degree in business administration or equivalent experience, preferred.
* 2+ years of recent experience in commercial banking, customer service, new account processing, treasury management customer service, and/or support environment with a thorough knowledge of commercial business account operations and banking services.
* General knowledge of loan operations, documentation, terms and collateral, preferred.
Skills / Knowledge / Abilities:
* Excellent oral and written communication skills
* Excellent attention to detail and accuracy
* Excellent follow-up skills
* Knowledge of retail and commercial banking products and services
* Knowledge of payment products
* Ability to understand and apply internal policies, standards, procedures and practices to the assigned function
* Competent with software applications as required by specific job duties, to computer regulatory code assignments
* Ability to apply state and federal regulatory/reporting requirements pertaining to assigned function
* Knowledge of modern office practices and procedures
* Knowledge of Treasury Management Services products and systems
* Familiarity of the Account Analysis System
* Understanding of new account regulations and requirements
* Experience with opening and maintaining new accounts
* Experience with the online banking platform, online banking and mobile app
* Able to work independently and in a team
* Ability to take ownership of client needs and provide excellent customer service
* Basic proficiency in PC software including word processing and spreadsheet programs, and bank customer information and transaction programs
Working Conditions / Environment / Potential Hazards:
* While performing the duties of this job the employee regularly works in general office setting with a controlled climate.
* Work involves being able to concentrate on the matter at hand, sometimes managing distracting work conditions and frequent employee and customer contacts and interruptions during the day.
* Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work additional hours as needed.
Physical Requirements:
* The employee is frequently required to stand, walk, type, and speak with internal and external customers for extended periods of time.
* Work may involve the constant use of computer screens.
* Typically sitting at a desk or table; intermittently standing, stooping, bending at the waist, kneeling or crouching to file materials.
* Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, fax machine, and other office equipment including those related to completing banking services in the branches. Work requires dexterity of hands and fingers with repetitive wrist and hand motion.
* Occasional lifting 20 lbs (i.e., deposit bags, money trays, loan files, boxes).
Our Mission is simple, to be the best Bank for our employees, customers, investors and community.
At Bank of the Pacific, we are committed to delivering memorable service beyond the customer's expectation, to include both external and internal customers. We consistently demonstrate our values through teamwork, open communication, integrity, honesty and respect for others. Additionally, we will maintain a professional appearance through dress, conduct and an orderly work area. A successful candidate will possess these qualities and be enthusiastic, professional and of high ethics. They will embrace our Mission, Vision and Values and actively contribute to our success.
Our Core Values - We Care.
We consistently demonstrate this through:
Teamwork and open communication ~ Integrity, honesty and respect for others ~ Enthusiasm and positive recognition ~ Professionalism, initiative and innovation ~ Accountability, focused action and timely follow-through ~ Commitment to make our company a success
For your Benefit We Offer:
* Salary range for this position is $21.00 to $26.00 per hour. The specific salary offered will depend on several factors including but not limited to applicant's knowledge, skills and experience relevant to the position.
* Eligible to participate in annual incentive plan.
* We offer a comprehensive healthcare benefit package that includes: Medical, Dental, Vision, EAP, LTD, STD, Group Life, VTL, AD&D, FSA, DCAP, LFSA, and HSA.
* Retirement Savings Plan through 401(k) with an additional Roth 401(k) option. We match 100% of your deferral up to 5% of eligible compensation.
* Wellness Dollars up to $500 per year.
* Weekend Wellness Hours, 4 per quarter.
* Paid Birthday and Anniversary Holiday
* 11 paid Holidays per Year
* Sick Leave Time - Earn up to 8 days each Year
* Vacation - 12 days each Year (first year adjusted based on hire)
* Vacation Purchase Plan
* Tuition Reimbursement
* Employee Banking Privileges and Special Loan Features.
All employees are responsible for internal controls in the performance of their assigned duties. Internal Control responsibilities are established in various policies, procedures, and documents including the Code of Conduct.
Bank of the Pacific is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Salary Range Disclaimer:
The base salary range represents the minimum and the maximum of Bank of the Pacific's salary range for this position. Actual salaries will vary depending on factors related to business needs and the employee's relevant knowledge, qualifications, experience, and job performance for the position.
Business Banker
Bellevue, WA job
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Business Banker with Banner Bank you will grow Business Banking revenue by increasing business deposits, loans, treasury management, and merchant services. Primary focus is on the acquisition of new bank client relationships. You will support the assigned market territory and conduct branch visits. In this role you will have the opportunity to:
Actively develop and manage relationships with high value business clients. Promoting and marketing a broad range of bank products and services.
Develop and maintain necessary relationships with line of business partners, commercial relationship managers, branch managers, and related staff to facilitate a team environment and successful delivery of products and services.
Responsible for meeting sales volume and profitability goals, sales activities, and calling goals.
Develop internal and external referral sources through centers of influence, participation in bank events, community activities, and participation in seminars for professional and small business groups.
Understanding all company products and making referrals to other areas as appropriate.
Coordinate and set up meetings between prospective customers and appropriate line of business partners, including Commercial Relationship Managers, Branch Managers, Treasury Management Representatives, Mortgage Loan Officers, Investment Officers, and Outside Affiliated Product Reps.
Responsible for complying with policies, procedures, security requirements, and government regulations.
Education & Certifications
Bachelor's Degree: Accounting, Business, Economics, Law, Computer Science or other related field required (an equivalent combination of education and experience may be considered)
Experience
6 or more years of experience in business banking required
Knowledge, Skills and Abilities
Proven ability to develop business relationships.
Possess strong networking and relationship management skills.
Possess effective presentation and negotiation skills.
Possess a working knowledge and understanding of cash management products and services.
Knowledge of federal and state laws and regulations relating to commercial lending.
Travel
20%
Required to support assigned market and conduct branch visits
Compensation & Benefits
Targeted starting salary range (based on experience): $110,000 annually
Robust uncapped quarterly incentive plan
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Get more information at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Auto-ApplyFloating Teller
Washington job
Please take time to review Banner Bank's Consent & Privacy notice before applying. Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Banner Bank employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
More than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years.
With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Floating Banker for Banner Bank you will provide back-up teller/banker coverage and assistance at any retail branch location within a specific geographic region. At each location you will provide an excellent experience for clients acting as the face of the Bank, and process client transactions accurately and efficiently. You'll assist clients in achieving their financial goals by actively referring Bank products/services. The work location can vary daily, and daily travel between branches will be required.
What you'll do
Responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank.
Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate.
Perform quality work within deadlines with or without direct supervision.
Responsible for working effectively as a team contributor on all assignments.
Responsible for maintaining a high level of personal reliability and punctuality.
Responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process.
Responsible for providing back-up teller coverage or back-up personal banker coverage and assistance at any retail branch location within a specific geographic region. Work location can vary daily. Daily travel between branches required.
Responsible for complying with policies, procedures, security requirements, and government regulations.
Education & Certifications
H.S. Diploma
Experience & Travel
2 or more years of teller experience including sales experience with established goals (Required)
Travel 50%
Knowledge, skills & abilities
Possess strong organizational skills and be detail oriented.
Basic understanding of PC with Windows based applications and calculator.
Basic math, negotiation, and problem solving skills.
Possess effective verbal and written communication skills; proper phone and email etiquette required.
Possess good interpersonal and relationship building skills. Excellent customer service skills required.
Ability to work branch hours.
Compensation & Benefits
Targeted starting compensation range (based on experience) is $18+/hour plus $1.50 premium on top of base pay
Incentive and commission compensation may be awarded for eligible roles
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
401k (up to 4% match with immediate vesting)
Tuition reimbursement
Read more about these and additional benefits at: Employee Benefits | Banner Bank
Product Marketing Director
Tacoma, WA job
About Us:
At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our associates.
We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.
Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better.
About the Role:
This position is responsible for managing the development, implementation, and performance of marketing, advertising and customer experience.
Develop innovative cross functional marketing programs and campaigns that elevate the organization's brand reputation and create top-line demand for product offerings and services across the organization's lines of business.
Oversee and directly manage a plurality of marketing projects of varying scope, size and complexity on behalf of the Commercial, Retail Wealth Management and Home Lending divisions, as assigned.
Responsible for the development of sales and promotional campaigns in support of annal brand objectives, prioritizing field-driven market initiatives and indirectly overseeing local field marketing liaisons.
Direct a variety of creative agencies, third-party vendors and other suppliers, maximizing outside skills and resources while minimizing financial outlays to bring insight and expertise to marketing projects and plans.
Monitor and evaluate the financial aspects of marketing strategy and tactics, such as budgets expenditures, research and development appropriations and return on investment.
Responsible for advocating and promoting the Columbia brand promise and messages throughout the company and fostering a culture of living and owning the brand message.
Implement sales forecasting and strategic planning methodologies to ensure the sale and profitability of products or services analyzing business development and brand awareness activities and market trends.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities - knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”
May perform other duties as assigned.
About You:
Bachelor's degree in communications, Business or equivalent work experience required.
4-7 years of Marketing experience or related experience with an emphasis on strategy development, project management and brand marketing management required.
Banking experience preferred.
Advanced knowledge of marketing strategies and banking services products.
Advanced project management and matrix management oversight skills, with the ability to establish processes and project timelines to ensure delivery of sophisticated, multi-faceted marketing communication tactics and techniques.
Proven ability to develop effective advertising and media recommendations across traditional and non-traditional media channels, utilizing media budgets of varying size and scope.
Advanced project management, analytical, and problem-solving skills with ability to exercise creativity with excellent planning and organizational skills with strong follow-through.
Proven experience working with Senior leadership in championing new approaches, securing incremental budget allocations and gaining buy-in and support for unique and unfamiliar marketing tactics and techniques.
Occasional travel may be required.
Job Location(s): Ability to work fully onsite at posted location(s).
Tacoma, Portland, Spokane
Our Benefits:
We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $100,000 - $145,000, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.
We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.
Our Commitment to Diversity:
Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected].
To Staffing and Recruiting Agencies:
Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.
Auto-ApplySmall Business Underwriter (Remote - Boise, ID, Spokane or Walla Walla, WA)
Walla Walla, WA job
More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Small Business Underwriter for Banner Bank you will Underwrite QuickStep small business loan requests. Ensure that booked requests meet the Bank's lending policies and procedures, and that the resulting loans perform within expected loss and delinquency parameters. Review performance of existing QuickStep credits and make recommendations to restructure problem credits.
In this role you will have the opportunity to:
Analyze, review, and approve/decline all small business loan requests in one or more of the following areas: lines of credit, auto/equipment loans, commercial real estate loans, and commercial credit cards for applicants.
Assemble, collect, and verify the accuracy of documentation needed for booking sound and safe loans.
Develop proficiency in using the loan origination application processing system. Recommend terms and conditions of loan that best fits the customer and the bank. Offer cross-sell opportunities to applicants that demonstrate the financial capacity to service the debt.
Contribute to the Bank's profitability by making small business loans which meet Bank standards for economic value and safety.
Contribute to the Bank's favorable image in the community by carrying out loan activities in a manner promoting customer goodwill.
Learn to analyze financial statements, perform tax analysis and determine cash flows.
Provide assistance to other underwriters and support consumer underwriting activities as needed.
Comply with policies, procedures, security requirements, and government regulations.
Education & Certifications
Associate's degree: Accounting, Business, Economics, Law, Computer Science or other related field required (an equivalent combination of education and experience may be considered)
Experience
Experience in commercial credit analysis or small business underwriting required
Knowledge, Skills and Abilities
Knowledge of financial institution policies and procedures.
Possess good sales, organizational, communication, and public relations skills, particularly in working with documentation that requires special or confidential handling.
Proficient with the Bank's loan application processing system and Microsoft Office, including Word and Excel.
Ability to work independently and accurately in a deadline driven environment.
Knowledge of federal and state laws and regulations relating to small business lending, including SBA Express program policies and procedures.
Compensation & Benefits
Targeted starting compensation range is based on location and experience: $24.19 - $28.46/hour
Incentive and commission compensation may be awarded for eligible roles
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays
401k (up to 4% match with immediate vesting)
Tuition reimbursement up to $5,250 annually (minimum service requirement)
Read more about these and additional benefits at: Employee Benefits | Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
Auto-ApplySmall Business Consultant
Walla Walla, WA job
Job DescriptionMore than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.
With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.
As a Small Business Consultant, you will provide an exceptional client experience while engaging in a broad range of sales and service activities at branch locations. Consult with clients to facilitate client awareness and education of bank products and services, including digital banking capabilities. Process a variety of routine financial transactions accurately and efficiently. Open and maintenance client accounts and address client requests, inquiries and complaints promptly and efficiently. Assist in branch lending processes by accepting applications, answering client questions, and booking loans.In this role you will have the opportunity to:
Act as a leader in providing an exceptional client sales and service experience at branch locations. Assists with the operations of the branch along with the on-going training, mentoring, and coaching of team members.
Grow and maintain a consumer/business lending pipeline by deepening client and center of influence relationships to continuously source referrals. Independently conducts outbound calls and networking activities, participates in delivering banking presentations.
Consult with clients on bank products and services to attract, expand, and retain client relationships. Apply need-based sales techniques to build client awareness of bank products and services that will enhance the client relationship with the bank. Recognize and facilitates referral opportunities to other business lines (including Commercial Lending, Treasury Management, Mortgage Lending and Investment Services.)
Communicate proactively with current and prospective clients to educate, ensure understanding, resolve issues, develop and maintain client loyalty and solicit client feedback to improve bank performance. Hold client appointments scheduled by clients and/or branch team as well as walk-in appointments to identify and meet client needs.
Open new accounts, verifies and processes changes to existing accounts, responds to inquiries, and resolves related account problems to ensure client satisfaction. Responsible for complying with policies, procedures, security requirements, and government regulations.
Assist in branch lending processes, educates clients regarding lending options, completes thorough loan applications and documentation.
May process a variety of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments. Balances cash drawer, counting currency and coin accurately.
Education & Certifications
H.S. Diploma: required (an equivalent combination of education and experience may be considered)
NMLS Registration required
Experience
4+ years of banker/client relationship consultant or related sales experience with established goals required
Knowledge, Skills and Abilities
Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Functional knowledge of complex accounts. (Ex. Trust, Power of Attorney, Guardianship, Court-Blocked, etc.)
Ability to analyze client credit data and other related financial information to identify client needs and recommend solutions. Functional knowledge of consumer and business lending best practices.
Possess effective selling, cross selling and referral skills. Demonstrated networking skill and ability to manage branch referrals.
Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
Strong ability to multi-task; Able to be flexible and react swiftly to client or branch needs and adjusting priorities.
Ability to effectively use computer software including Microsoft Outlook, Word, and related business and communication tools.
Travel
10%
Compensation and Benefits
Targeted starting salary range (based on experience): $22.32-$32.08/hourly
Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance
Paid vacation time, sick time and 11 company paid holidays
401k (with up to 4% match)
Tuition reimbursement
Get more information at: Employee Benefits \u007C Banner Bank
Please take time to review Banner Bank's Consent & Privacy notice before applying.
Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.
Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.